Reviews of Concentra Urgent Care. (Other) in Albuquerque (New Mexico).
Concentra Urgent Care
3811 Commons Ave NE, Albuquerque, NM 87109, United States
Description
Information of Concentra Urgent Care, Other in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Concentra Urgent Care
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Tuesday
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Reviews of Concentra Urgent Care
I attended a very busy day, so granted, it was gonna take a little while to be seen. The staff was amazing and providing updates for all the patients as we all went through this very busy time for Concentra. The staff also provided some snacks and drinks while we waited. I was there to get a full physical for my current place of employment which included a vision test, hearing test, physical abilities test and pre employment screening. This took a couple different people to conduct and seemed to go smoothly and without error. When it was my turn to be seen, each and every staff member I seen was pleasantly helpful and explained in detail what was going on. Great visit! Thanks Concentra. 👊🏼 Kudos to the tall guy that worked the front desk for the way he handled the situation. It could have been a bad experience as a customer, but the A-team was present and took care of business 👍🏼👍🏼
Arrived toward the end of clinic hours. Staff was friendly and efficient. Dr. Walters was thorough and personable. As an RN with 40 years of experience I felt I received care that was tailored to my individual needs and professionally provided. My PCP did not want to treat me because I had a cough; this clinic takes it’s mission to provide care to the community seriously. I will use this clinic again.
I thought all the staff were extremely courteous and friendly, i was there for a screening but while in the lobby my nose wouldn’t stop bleeding I’ve recently had to get back on blood thinners and the dry climate out here is brutal on my skin and a few of them were genuinely concerned and even brought the MD out and she gave me A little foam nose clamp that will help in a pinch no pun intended. I just thought that’s was pretty rad they didn’t have to help me I wasn’t there for anything related to that but could tell they were just kind folks.
I walked in on a Friday afternoon needing a physical required for employment. I informed them I needed to be out by 5pm. They processed my check in quickly. Did my physical. The entire staff was so helpful and kind. I walked out exactly at 5pm. Extremely happy with their service
Several company members had to go get tested for reasonable suspicion. I was greeted warmly, by nice front staff and since I'd never been part of such, they were very helpful. The MA who conducted the test was just as courteous and helpful. While no one likes the inconvenience, this Concentra location's staff members were EXCELLENT! 👍
I recently had an appointment at this facility. It was my first time there and I was pleasantly impressed with the facility and the staff. It was very busy that day, but it was managed very efficiently and professional. It was also the cleanest urgent care I have ever had an appointment with. Great job everyone!!
The staff is very friendly and well organized. Real people who treat you with care and get their job done right. Many thanks to all of them 👍👍 …
I've been going sine october to the clinic at commons st and everyone there have been helpful and very personable and professional
Nice and courteous staff! The only downside I would say is the long wait times to get in and do your physical, provide your urine sample and to be taken care of to be on your way. It takes about 1 1/2 - 2 hours to get everything completed. But at the same rate if you want something done right sometimes you can’t rush the process! Overall very nice, helpful staff and nice place to go!
For the most part, I was well taken care of. There were two incidents that were unacceptable and I did complain in order to have them addressed. Staff is usually friendly, place is pretty clean, and don’t be afraid to ask if they have any juice after a blood draw. Other than that, glad I came here to be taken care of!
Went in to Concentra on the 9th with a head injury from work and was immediately seen and taken to a room. They cleaned the wound
and put 4 staples in my head in less than an hour. Doctor Lisa did an amazing job!
I had never been there It was fast and the employees were really nice anytime I need a drug test again I will definitely return here
Great kind staff, very efficient and very welcoming. My visit was great! 10 out of 10
Nice and professional people. I was in and out in less than an hour. Would recommend my friends and families to go there.
Staff was very friendly. My entire visit took less then 20 minutes. They were very efficient.
Knowledgeable friendly staff, good service, just kind of a long wait.
Had to do a pre employment drug screen and physical. Staff was friendly and helpful. Short wait time.
Staff was very friendly and helpful. The center was very clean. They explained the procedure to me.
Friendly staff, a little bit of a wait for a drug screen, but overall a good experience!!!
Super friendly and got me in and out with no problems, I would 100% recommend!
There was a long wait, but it did go by rather quickly. The staff was polite and friendly.
The staff were very friendly at the Commons Ave location! The facility was clean and inviting and everyone was very professional. Of the other Concentra locations I have been to, this is by far the best!
Dr Socoman and Sheena are absolutely wonderful. And everyone in physical therapy are the most caring people you’ve ever met
The people was friendly and experience explain me all the care they offer me thanks
My appointment was at 0800, was called about 0910. Blood tech trainee had to call someone to draw blood. When I took my hearing test I could hear people walking around and talking. When I saw the doctor she put down what she wanted to put down and it seemed like she ignored what I told her. She said I had a loss in normal speech range, whatever that is because I understood everything she said. But the rest of the staff was very friendly and nice. Hopefully I won't have to go back but if I do well then I hope they an experienced doctor there to see me.
Good experience. Student bruised me when taking a blood draw. She’s new and will be great at her future job. PA was knowledgeable and thorough.
Not sure why Google says that at 8 AM it’s not too busy as there was a line around the building already and it is almost 1 PM and we’re still not done. It took 4 hours until we were called back. The staff is friendly and as other comments say it is clean. Others waiting did advise this location is a shorter wait than the others. With that said I guess any time slot means plan for half to a full day at this location
Totally groovy people got me in and examined
Friendly Staff, got treated well
I went for a drug screening and I was seen quickly and the staff was friendly
Upon entering the facility, I was acknowledged and treated well by the multiple staff members I encountered. The staff were professional, kind, efficient and my entire experience was great. Would definitely recommend.
I had to go in here twice in two days for a DOT Physical, alcohol, and drug test. The staff appears knowledgeable in their jobs and are pleasant to deal with. The facility is clean and up to date. Wait time was a little long, but to their credit, they were very busy. I have no problems coming back to this location.
This Concentra location was great!!
They were quick and friendly and helpful!
Everyone was very kind and compassionate and I appreciate the professionalism.
The staff is very professional. They try their best to keep things moving in a timely manner. They inform you of about how long it’s going to take to get you seen. The staff that takes you back and takes a drug screen sample or helps with a DOT physical are very nice. Some of us go there for a physical and our BP goes up they are very understanding and helpful.
Great place. Dr Walters is a great physician. The nurses are good as well, especially one of there long time MA's I wish i knew her name but she was amazing...easy to talk too and took good care of me...total hotty too....5 stars isnt enough....thanks again Concentra.
The staff were fantastic, Miss Skyler (spelling?) was particularly exceptional! The Doc was swift & efficient. The only negative was the program for entering medical history. I entered my history using my phone as instructed. Then it did not save, so Miss Skyler went through & entered everything with me on their system. Again it did not save, so the Doctor had to spend time to repeat all the questions & answer them a third time... maybe a hardware/software upgrade is in order???
I suggest you plan to be there a while when you visit...
There's a bit of a wait for Drug text screening. Seems clean and so was the bathroom.
The staff was all pleasant, courteous and attentive. The wait to be seen was unacceptable. 4 1/2 hours is not a unrealistic length of time for the services rendered.
Good hospital and they have a nice team of beautiful girls
I needed some lab work while in town and came here for it. The day I went it was a little busy and one of the workers came around and offered everyone a snack for the wait. He was personally apologizing to everyone and saying the Dr.'s will be with you as soon as they can and sorry for the longer wait times. I have never seen a medical facility do that before. I work in health care and I was really impressed with that. Everyone there in the office was so friendly and very pleasant also.If I lived here full time I would definitely return for any of my health care needs to this place. I was highly impressed and pleased with the services I received here. 5 stars for sure!
Concentra has really stepped up their processes, and they are very efficient. Customer service is great and the staff is very friendly. They continue to improve each time I visit.
The staff was great which is why I'm giving it 5 stars. Yes, the wait was kind of long, but I think they do a good job for a walk ins welcome establishment. I went for a CDL physical and felt that they did a professional job.
Overall the workers and staff were very nice and respectful. There were only two things that I had a mild issue with. The girl that measured my height said I measured at 5'8" I told her that wasn't correct. It bothered me enough to where I measured myself when I got home. I actually didn't take it too personal, but I am 5'9.5.
The second thing was the wait time in the exam room, but other than that it was a good experience.
Thank you
Very fast and fantastic staff working there. Very nice
They were exceptionala and on it today. Thanks guys
It was a nice clean place, the female who tended to me was very friendly. However, there was an elderly man who seemed inpatient, the female at the front desk mentioned it to the male who was next to her. This very huge guy calls up this tiny old man and starts to ask if he wanted to leave, the timing couldn't be better because the nurse took him to the back. The two individuals talked about him and shook their heads as if they were annoyed. My experience was great, but makes me wonder if anything was said or done behind my back.
Had to do a UA before I could go back to work after an injury at work. I went in, filled out the paperwork, and was seen almost immediately. The staff there are very efficient and professional. I would highly recommended the place for your care.
I first went to Concentra on the wrong side. The singer street side. But they were very nice and told me to go to the other side of the building. When I got there the receptionist was very nice and the wait was not long. I don't know how long I had to wait, cause I had my novel and time seems to fly when I'm caught up in my book. Although I had a very nice visit and everyone was courteous! Thank you!
I cut my finger at work and they treated me right away and were very nice and professional. The check out guy in the front office was a bit slow but other than that I was incredibly happy with my experience and recommend this place with great enthusiasm.
The nurses were great! But when I first arrived the ladies at the front desk said my overall wait time from start to end would be 2 hours. After sitting 2 hours and watching numerous people pass me, I went to the front to see when my turn would be. They said "soon", ok.. so I sat back down and was called 3 people later. My overall time there was 3 and a half hours. Nurses were great, I was juggled around by 3. I just wish the estimated waiting time could have been more accurate.
Must have been there at the right time. Only 3-4 people in the waiting room. Everything was done efficiently. I gave my urine donation for a pre-employment drug screen and was out in maybe a half hour or so. Very satisfied.
I had a great experience while getting a physical exam for my new job. The staff was very nice and polite and they got me in and out in no time. They even gave me a snack and some water because I was feeling a little hungry .
The staff is awesome and very friendly! Dr Wallace is so kind, professional, and EXCELLENT bedside manners. I love when I have an appointment at this facility. They treat everyone with dignity and respect, no matter what you are coming in to be seen for. KUDOS to all of them!!
Both young gentleman and the Dr were excellent. Very good customer service. Fast services.
From the moment I checked in, service was really good, the technician that help me was very helpful explaining to me what I needed to know, very happy to visit this place, highly recommend.
Very professional an polite an addressed all my questions an concerns
The Dr was very friendly an out going an thorough with my DOT exam an made me feel at ease an comfortable
Ty Concentra
The people at Concentra were amazing. Helped me get my DOT Medical card testing done straightforward and quickly. I definitely recommend them as the place to go for things like that. Great customer service and receptionists and clean facility
The staff was great. I had a student from Pima that did most of my exams, along with blood draws. And she was amazing. Very knowledgeable and skillful and took pride in her work. The wait was about three hours which was understandable being that there was only one provider there. Thanks a lot!
Other than the wait time which is normal for an Urgent Care and occupational injury care site, I had a great experience! The MA was wonderful and the Dr friendly and helpful ... they filled my Rx immediately and took me right back to physical therapy.
I was told it would take 2 hours from check in to check out because they were particularly busy that day. Even with all the commotion they met that time and I appreciate how efficient and friendly the staff was. I had to follow up with a chest x ray and I was in and out in 15 minutes.
Treated nicely . Although they weren’t able to help me completely. So I was sent to UNM and had to wait almost 8 hours for stitches on a finger that was that they considered near amputation. They treated my wound as best they could, but not having the right staff almost cost me a finger. No fault to the staff that was there. They did the best they could with what they had.
Attentive staff, pleasant and professional nurse Kim and Dr. Love. Office was clean, well-stocked Keurig and plenty of bottled water, ample seating. The restrooms were well-stocked with paper towels and soap, and were clean. Only minor criticism: this place is BUSY!
Had appointment set for 8AM and walked through the door at 7:57AM and encountered a slew of folks already waiting. Warned by receptionist that it would take 90-120 minutes;
walked out the door at 10:11AM. Overall experience was good, however.
The manager was moving quickly and he was professional with everyone I saw and heard him interact with. He sets a great example. The nurses seemed caring and pleasant when calling people to see the doctor. They all were smiling and it seemed as if they all wanted to be there.
Nurses/Doctor were great! I went for pre-employment purposes. The staff were very friendly and helpful with questions and paperwork. Had to fast eight hours before having blood drawn, and is soon as my blood was taken my nurse, Tanya, grabbed snacks for me! Great experience.
Very good, but the wait time can be horrible. Plan on 2 hours or more depending on what you need. Staff is friendly, just the wait times. So you make an appointment for like 9AM, I wasn't seen in till 9:45AM. Then I was there for 2.5 hours total with an added service. So don't plan stuff close if you in a hurry.
The waiting room all the halls and room I was in appeared very clean. Staff were friendly and professional. I did not have an appointment and did wait about an hour but then my visit was thorough but quick. I am very satisfied with my visit.
This place never disappoints. Been going here annually for the past three years for my corporate hearing exam. Friendly staff, in and out in no time. They know their stuff, never ask for info they shouldn’t. Even though the waiting room is always packed when I go, my wait is always minimal. Keep up the good work!
The wait wasn't too bad. The staff was amazingly friendly and made the whole experience quite pleasant.
Came here in a lot of pain . lower back, saw Dr and was sent to physical therapy, FRIST day I left in tears, but as I came back and did what they asked of me , not only at therapy but at home, the pain was less and before I knew it was gone no pain , I want to thank the amazing staff for their hard work and patience . very happy and healthy again u guys r great
Went there for DOT physical. They got paperwork right which is better than where I went last year. Only issues were Form Fox, it kept loading pop ups on my phone. Very unprofessional, I blame Form Fox but please stop using it. Also some redundancy in filling out forms. Dr was good and staff was efficient and friendly.
Vanessa was very helpful and professional. She walked me through each procedure which made the whole process simple. The physical assessment took about an hour and 15 min (from check in to check out)
Polite staff, as others have said most of the front desk people are impersonal and short with you, a couple of them were very nice but I don't remember names sadly. My test provider was very quick and was able to relate to my sense of humor, made it a not so boring process.
Time in and out was faster than they say , fresh cold water available, staff was attentive and helpful.
You're outside staff on the counter was very helpful to me because I forgot my and what she did for me when she actually printed me out I had to do and then the other girl right away told me about the wait time and we went back with Mariah she took me back to see if she took my eyes my blood pressure nice experience with her and the other girl was Laughing Kookaburra laughing and then the doctor came in was a great professional asked me if I needed a woman in the examining room I said no I was fine and then it was done very quickly I got the that team is awesome they work very well together professional call Happy I enjoyed my
I was in and out, great and fast service
I visited Concentra for a work-related U/A screening. I experienced prompt, professional, courteous, and friendly staff. The wait time was very short and the entire process was easy and allowed me to complete my visit quickly and go about the rest of my day.
Thank you, Concentra!
Have had consistently good experiences at this Concentra. Sheena at the front desk is always on top of things, often managing multiple cases at once. She helped to make my process go as seamlessly as possible.
Well, this was the first time i had to go there as long as I've been with APS. Hopefully won't be goin back. Drs. Nurses and staff were very nice polite and helpful. 2nd visit to get stiches out i did have to wait an hour for Dr to come in to say, looks good and sent nurse in to take stiches out. I go back tomorrow for final follow up visit.
Another wonderful experience at Concentra! My Nurse and the Nurse Practitioner were both great! Thanks again for another pleasant day!
My first visit establishing a new primary care provider. Everything went better than expected! Dawn was attentive, professional and helpful in every way. Looks like I'll being seeing her for years to come.
Thanks!
Concentra staff is outstanding! PA Rebecca Burrington is polite, professional, and extremely knowledgeable! I would definitely recommend this location!
I went in to Concentra and must say everyone was polite and professional. I went with a severe reaction and immediately taken to a room. I needed a EpiPen and due to the quick response I am here today. I am so grateful for the whole team.
Thank you,
Concentra
The wait was long the first time on a walk in but once i scheduled my appointments I was in and out of there...staff were very friendly and efficient!! The Dr I saw was awesome and took good care of me!!👍 …
I have been going to this location for over 12 years for my DOT physicals. I have never had any issues here. The staff is great they put up with a lot of angry people and in my experience they have always maintained a professional atmosphere.
I have heard a lot of complaints from co workers who when dealing with a work injury and workers compensation had a lot of trouble. Concentra makes workers comp easy.
I have been here several times for work related injuries and they have always taken good care of me.
Your place is very clean and following COVID POLICIES which is great and I would recommend anyone that I now or my coworkers that I'm very pleased by being their. Like said, keep up the good work. I was very happy. Thank you.
I have been a WC patient here now for 4 months. Dr Vigil is excellent, a great communicator, as is the P/T staff. Dr Wallace is the BOMB for pain management.......the front desk is always kind and friendly. I am happy with my experience, despite the fact I am dealing with so many appts a week with torn rotator cuff. I would recommend them.....
Went in for a drug test as required for new job. Was told my wait would be 45 minutes but was called in 20 minutes. Nursing staff friendly and explained how the screening process works.
Very friendly and very helpful. Got what I needed to get done, very fast in and out. Clean and comfortable. Staff is amazing there. Would recommend this place to others a 100%
My first visit was half a star if even that, due to the provider seeing me ingnoring my cries of pain on my right hand. The provider said my hand was fine and to not worry about it. Luckily the 2nd visit was a complete 360, the provider ordered x-rays after repeating my complaint and determined I had a fracture!. I am now scheduled for right metacarpal surgery and on my way to recovery!.
I came in freaked out because of a needle stick blood exposure. I left with a solid plan of how things would go, best and worst case scenario, and everyone was sympathetic, calming, and considerate. Fast fast service, and professional all the way through.
Went into Concentra at 10:30am in New Mexico. Was told that it would be 2 to 2 and half hours due to all the steps that had to take with my pre-placement process for working at a job. It took almost 5 hours before I could leave. I also had to drive back home, which was an 11 hour drive so I didn’t get home until around 4am. Staff was friendly, but the time it took me to go from one step to another took way too long.
Had an awesome experience with all staff from start to finish thank you for doing such a great and expedient job!
They have the best urgent care staff in town. Very attentive, quick, caring.
Staff was very helpful and friendly. They made sure I was comfortable during my visit and showed care for my well being. Facility was very clean and my overall visit went smoothly.
Used Concentra (at 3811 Commons Ave) to have my annual HAZWOPER physical performed. they are EXTREMELY courteous and got me through the very lengthy physical in under 3 hours, which is great for the number of tests needed to be performed. I had to return a few days later to have one test evaluated and they got me in and out. Great location, clean and efficient!
Staff was amazing!!! Very respectful, open, and friendly. Their attitudes toward their job and how they treat, not only the patients, but each other, speak multitudes about the company!
Wait time was awful.,3 hours to get tested for medical card for C D L. Nurse was nice and helpful. Doctor was in a big hurry but nice.
Staff was efficient and pleasant. On a busy day, their kindness and professionalism was appreciated.
Great staff! Very busy in the lobby but still found time to help me with the forms I had to fill out. The front desk attendant told me 2 hour wait but had me out in 45 minutes.
I mean its an urgent care so there's going to be a wait no matter what. Luckily all the staff there were very nice.
Receptionist was very friendly. I didn’t have to wait long..
The staff was very professional helpful and very patient at the same time very polite the staff got me in and out if it had been somewhere else I probably would have been there all day thank you I would definitely schedule my next visit there
Great staff. Busy day for the office but got us back in a timely manner.
I came last Friday because a work injury and all the staff member were so nice and caring with a smile and now going to physical therapy and they are awesome too.
When I saw the doctor the check out tech was rude. The rest of the staff were good. When I went back for PT everyone was very nice.
I have been to this Urgent Care several times now. The office staff is very helpful and friendly. The wait time has always been short. I have been very satisfied with my care here.
I only have to or need to visit Concentra for work related issues like physicals and testing and each and every time the on duty staff has done everything necessary to keep me informed of the time it could take for my visit. Great staff pleasant facility.
I was very satisfied with the visit it was very quick very respective service and very professional
Very clean lobby. The nurse who did my TB test was very friendly. But the girl in the front desk was not to friendly and was very sarcastic.
I have been seeing Dr. Brenda Petty. She is professional, kind and personable. I have been very pleased with all of the care I have received at Concentra.
Even though I was scheduled with an appointment they still processed me as a walk in, which not knowing till I get there messed up the afternoon schedules I had, and having to hold my bladder for about an hour wasn't fair believing I had the scheduled appointment for a pre employment screening, drug test and physical.
I had a wonderful experience I love your clinic because you don't need an appointment for your CDL medical exam the doctor did an awesome job the helpers there were great I was in and out in about an hour and I appreciate it thank you very much
Very efficient check in process. Even though it seemed very busy the wait was not long. Great customer service!
First experience was very rough. This experience was perfect. Just needed a pre employment physical. Really smooth with 30 minutes to get done.
Great experience. Staff friendly and extremely helpful. Clinic is clean and well maintained. Made navigating workers comp visits very easy. I highly recommend this clinic.
People were very friendly, quick, and down to earth. They knew exactly what they were doing, and very helpful in answering all questions. Would highly recommend the staff.
I appreciate the staff how they were very courtious. They went out of their way to assist and make sure that everything was understood. They are true professionals.
Front office staff very patient and friendly. Waited in room for an hour before doctor came in for exam. Total visit was more than three hours and I arrived before 8am.
My experience was great. Very professional and friendly staff. No waiting time. I was very happy with concentra service.thank you
Very friendly staff that does care about your health and they do their best to get to your needs as soon as possible I just wish they had more doctors in there facility
N
Nice people good help
Random drug screen for employment last week. So far, so good.
Great experience for my first time at Concentra. Courteous and friendly staff. Expected a long wait but I was in and out in no time!
Never been here before but the staff was friendly and very helpful explaining thing to me .on the phone and when id got there in the building ....
They were very professional and got me checked in and explained the way forms were now done in an understandable manner.
The staff there were great! Especially Sheena, she is always so helpful and very efficient.
Excellent customer face to face - the wait was worth it because of the personal treatment received.
Definitely recommend this facility.
Andrea was amazing she didnt even hurt quick and fast!!! All staff was nice and friendly! Peter was amazing too!
Very friendly staff. My onky problrm was the wait. Other than that my visit was a good experience. Staff was very patient and knowledgeable.
They are always very friendly and efficient.
Amazing nurses and Dr.Love is a straight shooter
Good job thank you all of you.
I had a perfect experience. Met all my needs. They were professional and provided quick servic e.
They were amazing!
Fast and efficient and everyone was very nice.
Friendly staff. Quick service. Clean facility. And a single serve coffee maker for a fresh cup. The only thing I would ask for is cold water.
I did not get the results I wanted but I received excellent care from a great staff including the doctor.
Staff was professional and hospitable. Tested me ears eyes and everything but my patients. Good job
Organized medical personnel, from start to finish everyone was prepared for there patient.
I process though all parts of my vist with no delays.
Very professional people they were very busy getting everybody in and out I had a great experience, good people there Concentra
The staff and doctors are wonderful! They were professional and friendly! I would recommend this facility to anyone.
Fast and friendly. They took care of stitches for my son in an emergency, at closing time. Thanks Dr. Love!
The customer service was amazing! They got me in and out to fit my mask in no time!
I went in for a DOT physical..the staff was very knowledgeable nice and helpful which way made my visit easy
Very efficient on time professional and friendly. Especially the Dr. she is fantastic too bad I forget names and I wish to trade my present Dr. for her.
Everyone was very nice, went pretty fast I didn't have to wait long.
The employees were friendly and quick to answer my questions. I was seen in a short period of time and out quickly.
Great friendly staff and the wait wasn't excessively long ... prefer this location for my cdl needs..
The wait was not bad and the staff were extremely friendly and helpful!
They got me in an out for testing in 30 min.Everyone there was nice an explained evrything i needed to do,to facilitate the process
The staff and medical doctors at Concentra were professionals at what they do. They value integrity and caring for each individual by going above and beyond their jobs.
Very happy with the service I received at Concentra. Everyone was very nice and the wait was not bad at all.
Kind friendly and thorough
Concentra took me in as a walkin. It was as quick as it could be for a full body physical. Would recommend it to other emergency service departments.
Very polite, professional, and friendly staff. Spacious waiting room.
All the Tech's were so nice and caring! From the front desk check in to the discharge it was a good experience all around!
Courteous, professional and fast. I felt like Concentra values my time while not cutting corners in the process. Thank you!
Very pleasant experience all around from the staff. Great job!! Keep up the good work. Thank you.
I was very happy with the process. It was professional and quick.
Service was great.nurses and doctor were awsome I'll schedule any day there. Thanks
The Doc was very cool and informative. And the front and back office people were nice.
Decent place, Josh is very professional and caring , compassionate person , they care for their patients , nice and helpful staff
I’m not sure if a lab for a random post employment drug test really needs a review but here goes. They are very professional at this.
The staff was very professional and my appointment was quick and easy!
Been here twice for 2 separate reasons, happy they gave snacks on the second visit😊
Be prepared to wait awhile... …
Great staff nice and quick. I'm Transgendered and they referred to me as my preferred name thank you all
All of the staff and the Doctors are very professional, and polite. Thank you all for being the best and going above and beyond
From time that I arrive my visit was attended to quickly and professionally by all staff
Got to the office front staff helped me get signed in . Office was slammed but these ladies were getting people in and out Great Job to you all !!! Thank You Vinnie
Was overall a pleaseny experience. Very fast service. Would reccomend.
Very courteous and helpful . Good att
Everyone there was friendly and helpful I was there for about 2 hours but wasn’t so bad with the staff being so friendly
Good costumer service with a high professionalism and knowledge.
Staff is courteous and professional. Greetings upon entry and informative of their process. Thank you.
Fast friendly
Professional services provided. Communication within the team itself is amazing. Fast and easy process!
Speedy service, Covid policy followed for a physical and drug test, friendly and efficient staff.
My service with them was quick and respectful!!
They were very professional and friendly, and the wait time was reasonable
I was there for an employment physical and was treated very professionally and staff was great.
They had great service and very helpful, friendly and great timing was in and out...
Quick fast drugtest! In and out. Easy location to find.
They did excellent work there well done team
As a walk in for a cdl physical, I was out within an hour! Great staff and doctors!
Staff is friendly, knowledgeable and professional! Coffee is a nice treat to all!!!!
Had two different drug screens an I was in an out in about 30 min. or so was pretty quick
I was in and out within a half hour. Nice staff and clean office
Very good service just a long wait time
This location is quick and efficient. All of the staff is very nice.
Wonderful group of individuals.
The staff were very helpful and friendly, very caring.
They were very helpful and kind and they do great work thank you 😊 …
The staff here are lovely. Always efficient and comfortable.
Waited a while just for a urine test and I signed a release for my results and don’t have them yet.
It's ok overall. Clean, friendly staff. They dont tell you why they're doing something unless you ask though.
No waiting I love that... it was in and out staff very nice and professional.
Employees were helpful and very kind. Thank you for helping me out.
Friendly efficient staff! Thorough and understanding, I was in and out in great time!
Wonderful atmosphere . Wonderful massage. I do plan on returning very soon!
Very fast... Nice staff... Very professional...outstanding performance .. Highly recommended!
The staff was great and didn't have to wait long.
Awesome n quick. Coffe n drinks wonderful! Thank for being so nice!
Professional, efficient, organized well run Urgent Care with a smile on the faces of thee employees!
In and out within 10 to 15 minutes, great service, Thank You Concentra..
Manny
The workers were excellent ! Very polite and thorough
I was there within less than about an hoihto get my physical done. Staff was professional as well
Enjoyed the visit and was attended to promptly. Thank you for your hard work.
I Thoroughly enjoyed my visit, I would highly recommend CONCENTRA for most anyone.
The staff was super friendly and very professional.
The staff was busy but very courteous and professional.
Great service, timely and well prepared for my exam.
Great facility, great locations in our city. Fast in and out.
Was easy to find the location and everyone was nice
Staff is friendly but the girls at the front counter weren't helpfull or polite
Great office staff...will definitely go back
Service great, wait time 2+hours is awlful
I love this place it's fast and the employees are very nice!
Everyone is always helpful and nice when I go in for visits.
The staff and Dr Wallace are amazing, helpful,kind,and compassionate.
I feel more detailed information should be asked for from your office as well as more choices in what could be done for injuries.
Great patient care. Quick and easy. Great staff
Good
Staff is real friendly but the wait time is horrible
The team at Consentra were friendly and treated with respect Thank you
The employees were prompt, friendly. Wait time was low.
Very professional staff Dr was caring and easy to talk to
Pleasant, efficient and hasty experience. 5 stars for quality.
All the workers were friendly and real helpful.
Quick and painless staff was friendly and addressed all my concerns.
Fast easy and on your way. 30 min from in the door and out.
Super friendly staff. Very warm.
Everyone was very informative and they keep you updated while you wait.
Great place. Very polite and quick.
Everyone was pleasant, wasn’t a long wait
Nice folks, clean place.
Awesome quality services,very prompt and friendly staff.
Nursing staff, office staff was very friendly and prompt!!! On time in and out.
Excellent service but wait to much on line to be call
Warm and welcoming environment. I was in and out of there in record time.
The staff was were pleasant and quick.
Long wait and the doctor was rude, I won't be going back.
Took care of me right away they’re awesome
Very friendly service, and professional staff.
Simply the best, professional, friendly and prompt.
Got in and out real quick. Everyone a professional.
I was ver happy with my service!👍🏽 …
Very caring employees.. They're very professional..
Very nice facility! Great staff.!!
Quick Service. Very professional employees!
Friendly and professional, pretty quick also.
Docs, nurses and PT folks are nice and knowledgeable
It was nice the staff was friendly
Fast easy pre-employment screening 😊 …
Amazing, patient and fast staff !
It was very fast and prompt service
Fast and easy I called it in and out Service
Everyone was professional and took care of me in a
hour.
Medical for new employment
Everything went great
Friendly staff and fast in and out service
All good except for the long wait
Smooth, quick, friendly. What else could you want?
Drug test went fast no line nice employees
Sat for 2Hrs for a drug test.
Really easy process for non-complex testing.
Great service from all staff.
Wait Two hours just for a drug test
Very professional staff And Nice
THANK YOU QUIVK EFFICIENT TIMELY EXPERIENCE
They were very thorough
Fast and friendly staff.
Friendly staff and a clean facility.
They were fast and efficient.
Great efficient and friendly SERVICE!!!!
Staff was friendly, and quick!
Excellent efficiency
Quick
Kind
Courteous
Excellent very professional service!
Best pee test ever!!
Everyone was nice and welcoming.
Very efficient. Very professional.
Great professional staff.
Great on time sense of urgency,
Great customer service ❤️
VERY helpful and friendly staff
Entire staff are excellent!
Very satisfied thanks
Just good and profesional.
Excellent customer service
Efficient and friendly staff!
Good quick service.
Fast and professional staff
I enjoyed how I was treated.
Very friendly staff.
Satisfied with the service.
Quick and easy visit.
Friendly helpful people
Quick, friendly service!
Quick professional service.
Fast.
Quick.
Thank you to the friendly staff!!!!
Quick and friendly.
Efficient, timely, thorough.
Great service!!
Fast and professional!
I was in and out with recertification
Great service
Friendly
Quick and easy
Fast and professional
Quick service
It was good
I left with out knowing what is going to happen with my prescription. The staff could not help at the time. I'm left ?
Updated review:
The care I received is still 5 star. But what made me edit my 5 star review to 3 star is the front desk/reception gals. When I went in initially, I told the intake coordinator which insurance was primary and which was secondary. The day after my visit I called Concentra to verify my insurances were billed in the correct order and the gal who billed my insurances was ironically the one who answered the phone. She admitted to billing my secondary as primary and my primary as secondary. I had to ask her how to go about fixing HER mistake. When I asked what I needed to do, she told me to call the billing department and I had to ask her what that number was. The number she provided was not a working number. I was irate to learn she not only failed to bill my visit correctly but I had to jump through hoops to try and fix this issue that she created. No apology or remorse whatsoever. If you don’t know, dealing with insurances is a pain and a half. So unfortunately due to the issue she created…I’m still dealing with this (months later). I had to edit my review to reflect the carelessness of the front desk area.
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Attempted to visit this location on a Monday. I came 30 minutes after open and was blown away by how many people were there. I decided to leave and come back the next day for a shorter wait time. I came early the next day and waited until open. I was very surprised to see how many people had arrived in such a short period of time.
One thing to expect is a bit of a wait time, even if you do go first thing in the morning. I personally didn’t mind because I don’t have a PCP in the area yet and found my experience to overall be very pleasant at this location. For a regular Urgent Care visit, I was there for just about 2.5 hours from start to finish. The sweet lady who called me back for triage was so kind and was very detailed when she was completing my intake. The provider I saw, I can’t recall his name but I do remember his last name was Walters was very knowledgeable and kind!
I found this Urgent Care to be very thorough and helpful during my visit. For future cases, I’ll be sure to return to receive a great level of care and support from Concentra!
They are fast and friendly, an good at what they do
Very good service very friendly all the medical team