Reviews of Delaware Eye Care Center. (Optician) in Wilmington (Delaware).
Delaware Eye Care Center
333 E Main St, Newark, DE 19711, United States
Description
Information of Delaware Eye Care Center, Optician in Wilmington (Delaware)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Delaware Eye Care Center
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–4:30 pm
Friday
8 am–3 pm
Saturday
Closed
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Delaware Eye Care Center
I Have Been Going Here For Over 20 Years. Dr. Doyle Is My Opthamalogist. He Is A Very Good Eye Doctor, And He Removed Both Of The Cataracts In My Eyes In 2017. I Wouldn't Go Any Where Else.😊☺️🤗 …
The staff at Delaware Eye Care Center (Newark) was incredibly friendly and efficient. The visit was much faster than I expected it to be! They took the time to explain my insurance benefits so that I could make an informed decision on eyewear.
Arrived for appointment and used no-contact kiosk to scan documents. Appointment wait about 15 minutes. Ushered to exam room. Concerns and questions handled professionally. Thorough exam, clean facility, options explained. Good visit.
Delaware Eye Care is a great place to go for your eye examinations and other eye care. The staff was very professional, and knowledgeable. I am so happy that I chose Delaware Eye Care to handle my eye care. I feel very comfortable with all of the staff that handled my case. Thank you very much.
My appointment started on time. To be clear my appointment was for 3 pm. I walked in at 2:45 pm and checked in at their kiosk in less than 5 minutes. By 3 pm I was already called, in an examination room and doing the preliminaries. The staff member working with me was polite and knowledgeable. He answered all my questions and explained everything he was doing. When the Ophthalmologist came in we went over my test results and she did her own examination. The reference material given was clear and she was very helpful in recommending where to get some of the eye care products I needed, even giving coupons. I have no complaints.
My experience was super duper AMAZING! The woman that checked me in was incredible and informative. And, MELISSA🤯 I don’t know her title, but she is a rockstar! From the welcome to the end she made my experience special. …
The staff especially the front desk staff are so professional , helpful and friendly. All the staff is so knowledgeable about what they are doing and show so much care as they perform their duties.Dr Dole is the best and has been caring for my entire family for years. I highly recommend this practice to everyone I meet and all my neighbors and friends who need excellent eye care 🙏🏼 Thank you so very much 🙏🏼
Almost entirely new staff since the last time I visited in late 2019. Very clean inside, huge selection of glasses frames for men and women, and short wait time to be seen. Staff was knowledgeable about my visit history, based on notes taken by previous staff and doctors. However, I cannot give 5 stars because of the 45 minute wait in eye dilation after an 830am appointment.
From the time I walked in the door till I walked out ,my experience was top notch the ladies out front r very ,very professional and so is every one else ,the place is clean and smelled good,it's a good fit for me ,,,,,see u all next year 👍 …
Dr. Wray was extremely thorough and made sure all my questions were answered. She also has a sense of humor.
I love the self check-in process, easiest thus far.
Office staff very friendly and helpful. As well as the optics center.
I received such a thorough eye exam. Every single step was explained and why it was being done. For years I had no idea what was being done or why.
Truly hope things stay this way. Definitely a different experience from past visits. The staff seemed to be able to focus and give quality care due to not being over burdened.
My child and I actually liked this location better, we were pouting because we had to drive more than 30 minutes to get there unlike 5 minutes to our home location. Service was prompt and pleasant,all smiles on the drive back 😅😅.
The chairs in the waiting area are not the best in sanitary terms for all my germophobes, I'm sure that will be addressed.
This was my first time at Delaware Eye Care Center in Newark. The staff and Dr Doylewas friendly, professional and explained everything that they were doing. I was very pleased with this place and would recommend it to others
The people that worked here when I went were absolutely the nicest people Iv ever had an appointment for, they made me feel comfortable and helped me with what ever I needed in the most respectful way and positive attitude, definitely the best place Iv went to for my eye troubles.
Very friendly staff! Amanda explained every stage of every test and took time to answer my questions. Dr M was awesome in explaining his findings and what to do to improve my vision issues. Highly recommend them for vision care.
My appointment went well until it was time to checkout, the young lady at the desk talk and gossip so much she totally forgot that I was waiting to checkout, so I was just sitting there for 25 minutes just to checkout, however she did apologize. It made me late for PT. I arrived at 8:30 and left at 11:00 way to long…
My whole experience at Delaware Eye Care Center was wonderful. I felt that they really cared about my eyes and me. Amanda (the Tech) to Dr. Misty Wrap was thorough and kind. She made sure I knew what she was doing and why. Dr. Wrap looked for the medical things like glacoma, cataracts, and other important problems that could pop up. Afterwards she explained her observations and recommendations. I am pleased with my visit and will continue with this practice.
Delaware Eye Center has a friendly knowledgeable staff and I highly recommend it to anyone looking for a good place to go for the best vision care. Dr. Abe is absolutely wonderful.10 stars!
I must say that I was very impressed. The service was AWESOME!!! The visit was thorough and informative. The eye tech who took pictures of my eyes was a cool dude and professional. I am very happy with my outcome.... evwryone was so nice and profesional and kind...Looks like I made the right choice!
This was my first visit to Delaware Eye Center on Main St. Everyone was polite and eager to be helpful. I thought they were professional and thorough in their examination.
I’ve been going to Delaware Eye Center for years now. Very friendly staff. Great experience! Although the ophthalmologist spoke so fast. That I was unable to comprehend everything she was telling me. Unfortunately
This was my first time going here. The service was excellent. Everyone was super professional. The wait was next to nothing. Very prompt service. Will definitely recommend anyone looking for a great Vision Center.
Everyone was very nice. Everyone knew their job. Dr Wray is great. Overall good experience. Definitely recommend.
Always nice to see familiar friendly faces -Susan! Prompt appointments, friendly staff and thorough exam. Dr Doyle is professional, friendly and shares a sense of humor
Outstanding routine eye appointment. Quick and competently done. Amanda and Nick were very pleasant and knew their respective jobs well. Dr Doyle is the best eye doctor in this state and works miracles in restoring sight to those who are handicapped by severe cataracts.
Warm and friendly atmosphere, everyone was accommodating and it was a pretty quick in and out with no issues. Highly recommended, the doctors are very personable and will answer everyone of your questions.
First visit to this particular Delaware Eye Care Center. Was happy with visit. Everyone was friendly and thorough. Waited in waiting room for only maybe 10 minutes at most before being seen. All in all, great visit!
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I needed an appointment with Delaware Eye Care not knowing what to expect. I was pleasantly surprised, the people were really nice, friendly, and professional. They answered all my questions that I had and their COVID protocol were great. I felt completely safe and would highly recommend Delaware Eye Care. The doctor was nice, friendly and professional.
Probably one of the most pleasant doctor visits I've had in a long while, everyone was friendly and professional,.
The staff at Delaware Eye Care Main Street are always very pleasant, helpful and professional. They take there time with you and are very patient. I was searching for glasses and I must have tried on 50 pairs of glasses. The young lady who helped me was patient, very honest and helpful. She made sure I was absolutely satisfied and did not push me to just buy something.
Excellent service! I don't know a perfect English but whole medical team and doctors was kind and professional. Desk front ladies was very helpful with me and my dad and I really appreciated that. When we went to the lenses area the lady on there was very professional and helpful. Definitely I would recommend them, they deserves 10 shinny stars!
Dr Doyle is such a great doctor, treats me very well not to mention handsome! Alex the glasses girl helped me pick out the most fabulous pair I am so excited to get them!
My husband had an appointment, staff is very nice, attentive. Dr was very good and to the point but a bit rushed due to busy office.
I have been going to Delaware Eye care for years. The staff is very nice and professional. I have always had a good visit.
I have been a patient here for 30+ years. No problems of any kind. Dr Doyle is awesome!
The staff at Delaware Eye Care Center is courteous and knowledgeable. The wait was maybe 5 minutes, barely long enough for me to finish my paperwork. The waiting room, eye exam rooms, and ocular area were tidy and comfortable. I was seen quickly and the process was convenient. They take AmeriHealth Caritas, which was surprising, as I called many eye care facilities in the area that did not accept my insurance. I wish I could remember the name of the doctor and assistant that I saw. They were so nice and informative. Can't wait to pick up my glasses in two weeks!
Professional and friendly staff. I was very nervous about my glaucoma workup. Each test was explained to me and the doctor took time to show me the results explaining everything! It truly made me feel comfortable and at ease! Thank you so much!
Great service. Very prompt service. Hardly any waiting. I generally don't enjoy doctors office visits because of the unexplained long waiting time. Here at this office I arrived on time was called in on time. Had 3 tests done in 30 minutes. Staff members were attentive courteous and professional.
Really patient, kind staff from front desk through the optometrists & optical staff.
Just a very short wait before they started my eye exam. The staff was very friendly and professional including the front desk, medical staff and eyewear sales consultants. I was made to very comfortable by the entire staff. I will definitely return for my next eye exam.
I love meeting new people, everyone was so nice. A lot of information. It was a wonderful experience.
The exam was very quick and professional. The staff is very friendly.
Professional and friendly staff who takes our safety very seriously between the sanitation and social distancing! Would recommend to anyone! The front desk staff up to the doctor are all very warm and friendly!
Went to the DE Eyecare on Main St in Newark, DE Wednesday Aug 14, 2019. They were very kind to me and my daughter. First off I called on Monday because my daughter lost her glasses at the airport and she is leaving for college on aug 23. She cant drive without her glasses. When I called they didnt have appointments until after she was leaving. I explained the situation and Nedra was awesome. She went and talked to her manager and then she searched for appt cancellations or if they could squeeze her in somewhere and there was still nothing. Then Tuesday she called me and gave us an appt for Wednesday. We were so appreciative. When we got there Wednesday, the staff was so nice, friendly, and caring. They were very efficient and diligent in making sure her eyes were healthy and getting the correct prescription . I thank DE EYECARE for their kindness, help, and support.
Very professional; good service; respectful. I love the new sign in information BEFORE you come in!!! No more filling out the clipboard!
Went here for a laser iridotomy. The staff is super kind, patient and understanding. I was super nervous but Dr. Doyle did an awesome job and I was home in an hour. He explained everything in detail and made sure I was at ease .
Both times I have went, I have had to wait atleast 30 mins before being seen, but when you get awesome care, it doesn't really matter!
Thanks Delaware Eye Care for fixing me 💕
My family has been patients here for a few years now. The optical side of the business is horrible. The 2 ladies that work there are nasty. They talk to you like your an idiot, they constantly argue with you, and have very short abrupt answers. However on the office side, I love Dr Doyle. The only thing that is frustrating is the new fees and policies the office have which is ridiculous. Not only do they charge every year a contact fitting fee that was once included after the setup if you remained a customer, they never notified me that the policy changed. I am not sure we will remain here. As for the optical side do yourself a favor and get your contacts or frames/ lenses from someone who isn't rude and appreciates your business.
Today I went here for a routine eye exam and after having my eye pressure checked I passed out. I woke up not knowing where I was or what day it was. I can't thank enough Dr. Kumar, Sarah and all the other nurses that took care of me for almost an hour and made sure I was recovered 100% before letting me go. I was parked on the street and they even put more quarters in my spot because I wasn't able to even leave the chair without getting dizzy. Kudos to them.
Service and people are always friendly. Thay answer all questions and your in and out.
Thanks for your expertise and friendly staff. I feel like I received the best treatment possible. See you in a couple of months.
Finally a doctor I like. Smiles and introduce d himself. Dr AJ. 😃 He seems to read up on your past visits, explains everything as he goes. Good selection of frames. Office/waiting room is dated and needs a facelift and a fresh coat of paint. …
The staff was wonderful and very pleasant. Everything was explain to where I could understand. I would recommend them to everybody
I've been coming to this center for years and it has really improved! I'm so much more confident in the technicians work and the doctors are informative. The folks at the front desk are kind and efficient.
I didn't havee to wait. Was taken in and treated very respectfully by a tech Susan. All questions were answered by her and dr. I did babe to wait in the new glasses line for a bit because they were training someone, but overall a good experience.
I had a great experience at Delaware eye care today, they were fast and professional
I have never had any issues with this office. I arrive and usually seen with in 20-30 minutes. Which is typical for any dr visit as patients before you can take longer for exams which is not controlled by the technicians but the patients. I have seen multiple reviews about contacts and contact lens fitting fees. 90% of insurance companies do not cover a fitting fee, very few do, it is the patients responsibility to check what their insurance covers ( I checked and mine did) second the fee covers them spending extra time to make sure you can put them and take them out and they fit well which is typically not covered by insurance as contacts can be considered cosmetic (you can choose glasses for which most is covered). I have also seen posts about the glasses fitting they are a separate company that rents space from the eye doctor for selling you glasses so blaming Delaware eye care for a tenant not following sign in sheets makes no sense. If you have a problem with the eye glass people make sure you separate your posts. I do not work for Delaware eye care nor have any affiliation expect being a customer for over 5 years.
Employees were very informative and helpful recommend eye care facility to all
I feel grateful that the lady doctor helped me today! Have a blessed holiday to all!!
Staff was professional and courteous. Appointment was completed in a timely manner.inimal wait.
I was seen in a timely manner. All staff members were quite pleasant and professional. Procedures were explained.
They've been my eye doc for a long time... wait times are hit or miss. (As with any doc office). The staff is not very "connected" but seem to work as a team effort. They have made advances and now have an EMR (electronic medical record) computer system. Im hoping that will organize them. I think that is the ace they needed.I feel well cared for I'd say..
Dr . Doyle has a great rapport with my husband . I appreciate that he always tries to explain and answer my questions .
Great service that was quick, efficient, but that explained everything and what to expect from cataract procedure.
Very professional & efficient as for checking in for my appointment as well as performing all the required eye exams.
Both my daughter & I used Delaware Eye Care Center before moving out of state and never had any issues. Everyone were very pleasant and we were in & out.
New Eye Dr. Magallanez was very thorough and friendly. Staff was super nice.
Dont make appointments here. There very unfortunate. No costumes service. Wait 3 months for the to tell not on the schedule. Don't go here they are a joke
Staff was very lively and polite! OU is Orerque!
Nice people here; professional and friendly!
All the people are very nice and concerned for my well being. Receiving excellent care!
I been going to this practice for years i mean since elementary school i graduated highschool two years ago and as long as i live in Delaware i will continue going there they are friendly and wait time is amazing highly recommend
After I got home I realized I didn't get my eyedrops. I will be out in about 2 days...please get back to me...
Very efficient. Explained why certain tests were done...to. get baseline for next visit.
the staff did an excellent job and they were very courteous and understanding.
They were swift, efficient, very professional, and answered all questions regarding my upcoming surgeries. I would highly recommend them to all my family and friends.
Very professional, friendly, & efficient!
Professional, timely service, very knowledgeable, very clean and most of all each staff person was extremely kind and courteous!
Didn't have to wait long for the whole process. That included dilating my eyes and ordering new glasses. Was pleased
This is not my first visit to this eye center. I have had a good experience each time. They are always very friendly and I like the doctor alot.
It does take quite a while for just a simple appointment but after you get your glasses after 2-3 weeks I mean I guess it’s worth it 🤷♀️🤷♂️ …
Very comprehensive eye exam by AJ who was extremely courteous and professional, as were all other staff. A good experience - thank you 🙏 …
I always enjoy my time at Delaware Eye Care. I never feel rushed and the doctors are very thorough & never rushing!
The only negative was a lack of frames. Other than that the service was first rate.
They are professionals and are very nice and explain what needs to be done to correct your vision.
Longer than usual wait initially and then in the back room awaiting Dr. Doyle.
Awesome service. Everyone was friendly!!!
Friendly staff, excellent care
First time going to Delaware Eye Care and would recommend them to anyone. Friendly staff that make sure you’re in good hands.
My experience there has always been a good experience. And I would give them my business any day.
Love this eye care center,I SEND MY WHOLE FAMILY HERE,BECAUSE OF THEM MY AUNT DIDNT LOSE HER VISION,SHE HAD CATARACT SURGERY AND CAN SEE BETTER THEN EVER!THANKS DECC☺
Service was great, but wait was painfully long.
The staff very nice and friendly. Will answer any question and concerns.
Easy and fast. Hardly any waiting at all.
1st time there, everyone was friendly. Cared about safety and cleanliness.
Very friendly and efficient staff. Provided answers to all my questions.
Very friendly, professional.Explained each test.
Organized and professional. The only downside is lack of parking.
Great customer service .....great people who care
Great experience. Pleasant staff
The office was very professional and thorough. I’ll definitely be back again!
Appt ran smoothly and in time...much appreciated!
The scheduled appointment was on time and very professional.
I have been a customer for more than 10 years. Place is clean. Staff is professional.
Nice and warm staff. Happy to be under Dr. Doyle’s Care.
Crowded but quick when I got started
Everyone is super nice always a great experience
Staff was very friendly and accommodating.
Very friendly fast and courteous service. Parking in front of building in business.
It was fast friendly it was a good experience
Dr. Doyle is the best, see y'all in Aug
Everyone was very helpful and the experience was good.
Everyone is pleasant and very professional.
Very personable staff!
Friendly and imformative, expedient yet no rush. Great service.
Very pleasant and professional experience...
Always a good experience there.
Happy with the staff , friendly ready to answer your question
Very friendly and welcoming
The staff was very friendly and nice i loved it here
Loved the service. Everyone was very kind and professional.
Love, love, love, new check in process. Friendly staff.
Friendly service, knowledgeable staff, very good experience.
Very nice staff and thorough exam.
Prompt, efficient and caring service
Visit was smooth and quickly
Everything was excellent ,staff professional, knowledgeable , efficient,
The entire staff is very knowledgeable & friendly!!
Goid experience.
Very courteous and plaesant atmosphere
Polite
Friendly informative care
Professional and friendly staff
Prompt and treated well.
Efficient and courteous.
Extremely Satisfied
Professionalism, no waiting time,
Great doctors.
Efficient operation
In quickly