Reviews of Eyeglass World. (Optician) in Wichita (Kansas).

Eyeglass World

131 Reviews

80 Comments

Optician

Optometrist

8113 E Kellogg Dr #500, Wichita, KS 67207, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Eyeglass World, Optician in Wichita (Kansas)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Eyeglass World

Sunday

Closed

Monday

9 am–7 pm

Tuesday

9 am–7 pm

Wednesday

9 am–7 pm

Thursday

9 am–7 pm

Friday

9 am–7 pm

Saturday

9 am–6 pm

Popular times

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Monday

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Tuesday

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Wednesday

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Thursday

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Friday

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Reviews of Eyeglass World

Waynetta Robertson

It was exceptional. Claudia remembered me being in there in 2015. Amazing. She professionally helped my sister make the decisions she needed to be fit her needs for new glasses. Will encourage everybody to go to Claudia at Eyeglass World. You won't be disappointed!!

Kim Myers

Fantastic experience! I was greeted instantly with a smile when I walked thru the door by several of the staff. It was very busy so the Manager Jason was helping as well and he was the one that helped me select my glasses! He gave me his true opinion of what looked good and what didn’t, which I was very much appreciative of since I was by myself. He also gave me the benefits of UV and the EGW warranty which I did end up purchasing. I found two pair that I absolutely love! I picked them up today and Jason fitted them perfectly to my face so they felt comfortable. I will be coming back to EyeGlass World again for my future eyewear needs. It was a very professional atmosphere, they cared about how you looked, and were ready to help the minute you walked through the door! The manager also said a second one would be opening out west so I will definitely tell my friends on the west side about them!! Kim Myers

Angela Larson

Very friendly atmosphere! Claudia was extremely helpful and efficient. We will definitely visit this store again because of the excellent customer service we received today.

Mike Allen

Jason and the staff there are incredible. My 2 pairs of glasses look and fit perfectly. I have already recommended them to some of my friends.

Muhreeuh g

I went in for a quick fix (my 2 year old stretched my glasses and made them crooked) and they got me right in and fixed them for me 🥺 super nice employee will come back …

Carmen Smith

Barbra is FANTASTIC. She was so helpful with running different options with my insurance. If anything, her customer service was worth the trip!

Billy Pentland

Ethan was one of the best eyeglasss world rep I had so took time to fit my glasses a help me with the cost Thankyou Ethan

Yarid Pizarro

Great & clean place, friendly staff. Barbra helped me out, made getting glasses fast & simple

Chuck Franz

There was a slight hiccup with the order being completed. But Claudia, was very sweet, and very helpful in making sure that my glasses were ordered correctly. And lastly that wasn't all.. Claudia was on point in making sure I left happy. And not only that, but my second pair was on them. Very pleased with Claudia at Eyeglass World .

Sir Quillin

Went in to get a new pair of glasses, and came out with two pairs, thanks to their BOGO sale. All of the workers were really helpful and kind throughout the process, and got my glasses done within a couple of hours. Really recommend this place!

Troublemaker Criticize

This is the most professional and knowable place I’ve ever got my glasses from. I tell everyone I know that wears glasses don’t shop anywhere but eyeglass world. Thanks for making me feel like a person and not a number. You guys rock. Thanks Dorian Burke happy customer

Tenacious TiTi

I went there because my glasses were damaged. They were pretty much toast. They weren't able to do much for me as I didn't have insurance on them. I left pretty disappointed. Today a new pair showed up in the mail! Jacqueline felt so bad for me that she ordered me a new pair. I couldn't be happier, they have earned my business for life! Thanks again Jacqueline!

Lisa Parsons

Claudia was very helpful and even went above and beyond on finding me a pair of glasses and contacts!

Susan Vierthaler

Eyeglass World did an amazing job from start to finish on taking care of my eyeglass needs. Jackie was my customer service expert and was very knowledgeable and friendly during my visit. She helped me work through things that I have even overlooked. Awesome experience! I recommend Eyeglass World for your overall needs. Thanks again! Susan

Becki Regier

Very helpful - Only issue was mine...that I didn't ask enough questions on the "2 for 1" - the one is not free if you want the non-glare, different options on lenses. But overall - good price for 2 pairs - but we really didn't need the second pair. But that is completely on me - I will definitely go back. Great customer service and variety of lenses to pick from! Especially for my teenagers.

Dagoberto J Rodriguez

I visited eyeglass world on Labor Day weekend three times first time for glasses then a second time to get designers instead then the third time my eye doctor got the prescription wrong so I had to go back and get the right prescription lens on my glasses, to make a long story short eyeglass world worked with me and made everything just awesome even though nothing was their fault if I could give them more than five stars I would, thank you eyeglass world staff.

Bunny Lee

My aunt and my mom went in on Thursday. They were pretty busy. An associate (Claudia) there was super helpful. She had both my mom and aunt taken care of right away. Both had their glasses that same day. Friendly and great service. Thanks

Courtney Langley

Great selection of glasses for kids, customer service and hours! As a working mom it’s hard to find a place in town that open past 5pm for some reason, but eyeglass world has great hours and even open on Sundays. Super convenient and low hassle. We had to purchase glasses without insurance once due to timing and were able to get 2 pair for a great price.

Merry Bauman

Excellent experience both times I used them. First time, the prescription I had from a doctor was incorrect. They remade the glasses at no charge. Even though it was not their fault. I used to be a certified Optician and ran an optical shop - long ago. They do a good job. Not as cheap as I was hoping in cost, but I love my glasses, and having that second pair has been a real life-saver for me!! This time I got some really stunning designer frames, and they will be good for just lenses the next time or two. The insurance was worth it! I have used mine, and when you need it you are really glad you did it.

Kristen Smith

My son and I, have been getting our glasses here for 8 years! Always amazing service, and best prices! The whole staff is amazing!

michele harris

They are amazing and very helpful. Took care of me when I thought I was getting something else. Helped me understand bifocals and were very patient and knowledgeable. Great experience!!

Cindy Niederee

Jason Tackett, manager was so very helpful, and thoughtful! Helping get new glasses for my 92 years old father who broke his frames, Jason went above and beyond accommodating my dad. - Thanks

Rick and Paula Yaussi

I was in the store on a Saturday, found the glasses we wanted and then had an insurance issue so needed to wait until Monday. Called on Tuesday and our information had been misplaced due to computer issues in the store. Cie jumped right to it and went to looking for the frames we had picked out. With the snap of a couple pictures we were able to find the exact frames. Finished the transaction over the phone. I've never had such great customer service. Never. She needs a raise!

Daniel Knoll

Claudia and Jackie did a great job finding me the perfect frames. They are excellent to work with and your glass come back fast it they can't do them in their store. I would highly recommend them.

Chester Delos Reyes

As usual, it's never difficult to be helped when getting a pair of glasses at this branch of Eyeglass World! Madison was very accommodating and helpful from letting me pick my desired pair up, helping with insurance matters and until the very end through checkout. It was stress-free & I was even able to pick up it up after 2 hours! I definitely recommend Eyeglass World by Kellogg for a hassle-free and welcoming experience!

Devon Packard

New gal that helped me was great! Asked questions when she wasn't sure how to do something rather than guess. Gal that helped me in/took temp was very nice, as was the trainer that helped my new gal. Unfortunately I dropped them down 2 stars because I was the last customer in the store & the person that appeared to be the manager led a conversation with the rest of the staff, complaining about a customer that held them well after closing time. I was here 2.5 hours before their normal close, which was not published. Don't complain about customers in front of a customer, especially if the situation doesn't speak to the current customer. :/

Traci Spangler

We have had nothing but good luck with Eyeglass World. I have purchased not only my glasses but also for 2 of my children. The $25.00 insurance that WAS NOT forced on my bill but was chosen by me was a great option. My daughter started wearing glasses when she was 4 so being rough on them was a given. If they broke, they fixed them OR let her pick out another pair that were the same price for $0.00. That's what the insurance does for you. OR, if she just didn't like the way they fit or hurt her ears, they replaced them for free with another pair of the same price. My children's school is around the corner and when my son's glasses lost a screw, they took them to Eyeglass World not knowing that we even went there and they fixed them for free. The staff is great to work with. I highly recommend them. It's a no brainer. I have referred family and friends there as well.

Sue Ritter

Jackie was very composed even though they were short handed and busy. She gets 5 stars! Unfortunately it has been over 2 weeks and still waiting for my glasses to be mailed to me! Am 3 hrs away so it's not like I can drop in and check. Phone calls have not gotten me anywhere. Put on hold and I don't have the time to sit and wait. Glasses arrived. Problem in lab. Adjusted my rating.. Still waiting on refund.

Joshua Spell

Amazing service and very friendly staff. I saw some reviews complaining that the sales staff hovers, but it's amazing how far a little effort on the buyer's part can go. "Mind if I have some space to roam? I'll find you when I'm done" was all I had to say .They were a day late in making my glasses, but that actually ended up working out better for me, so I'm not going to hold that against them .

Good experience. Fast service. Nice selection. Good price ranges. Good deals. Glasses were ready 24 hours after I put my order in. Much cheaper than my eye doctor's prices. Only bad thing was the annoying late night "we want your feedback" phone call. Will be back for next pair of glasses

Jeanne3264

I love the prices, the service, the staff, there efficiency, the waranties & the guarentees. All of these things are far better than anywhere else that I have purchased eye glasses or contact lens from. The wait is never very long. If you are there for a quick question, adjustment, or problem, then there is usually no wait at all. More over the staff is always glad to see you, even if you are coming with a complaint. They seem to make everything right. When choosing and placing an order, they are willing to explain everything and your choice differences. They always handle your insurance easily and keep your file in the computer through the years.

Terry Degraw

I bought glasses here1 yearAnd 12 days ago AndJust now made it back to warranty frames and the scratch lenses do to The Covid and living 85 miles away wouldn't warranty do to 12 days out of warranty and wanted to charge me 159$ i was promptly called by jason the manager and he fixed me up. An apologized

Patrick Davidson

Eyeglass World is a great place to get glasses! The staff recognized and greeted me by name. Ive been a long time customer of eyeglass world because of the great extended services that go along with purchases and now the fantastic staff. The frames dont feel of the best quality but everything else surpasses expectations! moonbean 👇 is a troll

Cathy Rueda

If you are looking for help this is not the place to go. I went into the store twice and no one even bothered to help me. After i picked out my frames i stood there for over 20 minutes before someone helped me. I went in today to pick up my glasses and i was promised i would have a hard case. Well they gave me a crappy hard case but not the one i was promised. I purchased a pair of Michael kors wich should have came with the michael kors case. Any other eye glass store has always gave me my case. Hmmm are they just trying to keep them and sale them else where. Not happy....... Update. Jason the manager made things right with me. I got my case and a little extra. I will change my 1 star to a higher rating only because of the management is great and understands how a business should be ran. Thank you Jason.

Kristina Mckown

I recently ordered new glasses and contacts from Eyeglass World. I made some mistakes in my order because I didn't provide an updated prescription. Jackie went above and beyond to get things fixed up and reordered even though I had already received my items. SHE IS PATIENT AND WONDERFUL! THANK YOU!

T Bone

Go in the morning and get your glasses that afternoon. I love it. Staff is very friendly and the young woman who helped me I forget her name was awesome. She saw my previous glasses and didn't try and upsell me things I didnt want and upsold me on things I did want. Great experience would recomend.

Stacy Endicott

Went 45 miles to the Wichita location to pick up the glasses that we ordered a few days prior. There was a pretty bad storm going through town and the business shut down early, which I would have too. They opened their doors for us and set my kids up with their new glasses. I was very pleased with Eyeglass World. Thank you!

James Frieman

There customer service is outstanding. We have used the East Wichita location for several years for all of our Eyeglass needs for the whole family. Recently I was informed by my son that he had a oral and visual report due soon. His topic was on NFL player Barry Sanders. When the manager Jason Tackett heard about this he volunteered to help out. He went above and beyond by letting my son borrow his Barry Sanders football jersey to use as his visual presentation of his report.

Craig Boyer

Fantastic place. The sells people are great. We purchased three part of eyeware for the price of one pair at Lens craft. Getting them in a week which isn't a problem for us.

Catherine Mihm

I've purchased eyeglasses at the retail location for 3+ years. I received great service and quality merchandise. I recommend this location for anyone need to purchase prescription eyewear.

Lana Ryan

I’m very pleased with my shopping experience! I had the freedom to try on as many pairs of frames needed to make a decision & I never felt rushed. Also the prices were affordable!

Kelly Ebenkamp

I was in and out in less than 45 minutes. Jackie was excellent!! She was fast, efficient and professional. I definitely will go back!

Cameron Ecton

Great place to get glasses. Jason the store manager stands by his products, and goes above and beyond to provide excellent customer service. I will definitely be returning.

Am Cr

Jenny helped me out, she went out of her way to make sure I was taken care of. She deserves a raise!

Nathaniel Barton

Wonderful service. A young lady named Cie helped me. Professional, friendly and pleasant to work with. Great job.I have worn glasses for over 50 year so I'm an expert. Lol. Great job Cie. The best. Kudos to you. Thanks a lot, Nathaniel Barton

Shelley Mellard

Go see Jason to get your eyeglasses.

James Hallows

They have warrantied my glasses twice in a year with no issues whatsoever. The customer service here is amazing, don’t change that.

Debbie Dutton

The only place I'll go to for our families glasses. Thank you very much Claudia for being so helpful and sweet. My daughter Miracle got the glasses she wanted without spending a lot.

Anna Loy

This was not my first time to Eyeglass World so obviously I had always been pleased. This time was no different. Still happy with the service and the finished product. Thanks so much

Meer H

Barbara repaired an old pair of sunglasses for me at no charge. Will go back for eye care in the future.

jay fox

The only place my family will go for glasses. The employees are very nice and customer service is unmatch. best warranty anywhere!

David Martinez

Claudia, was very helpful an polite.

Brian Murphy

Staff and DR. made me feel like i was at home and with friends, the ladies in the eye glass shop were not pushy and let me look and look till i found something i liked and were quite helpful after my choice

juniper lee

Very professional friendly atmosphere! Will always recommend Eyeglass World.

Soupy laura

The place is clean and full of friendly faces, Javier is the best glasses consultant i have ran into, this is going to be the only place i buy glasses from now on!