Reviews of Visionworks. (Optician) in Tampa (Florida).

Visionworks

266 Reviews

220 Comments

Optician

Optometrist

2001 E Fowler Ave, Tampa, FL 33612, United States

Description

Information of Visionworks, Optician in Tampa (Florida)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Visionworks

Popular times

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Reviews of Visionworks

Michael Encinosa

Wow! 5 out of five stars! Great customer service! I called in today and was able to book an appointment same day. Five other offices that did I care were booked out months and months on end. The buy specialist did an amazing job at doing my wife and i's checkup, it was quick and everything was very well explained! The lady in the first room where they do all of their glasses sales was really good at explaining all the details of the customization that you can do with your glasses, and breaking down all of the costs very well! Highly highly recommend coming here!

alexis wright

Happy visit I love the doctors Visionworks picks up for there clients. The location is easy to find with great ready to help staff. The price is manageable but calling is not the best all the time might need to call a few times to get someone. I been with Visionworks since 2014 and I don't think anywhere else has been better accommodating.

Jordan M

The ladies at this Visionworks are absolutely fabulous! So incredibly helpful and hilarious. Hailey and the other girl at the front desk were very courteous getting me scheduled and checked in, the eye doctor saw me right away and Stephanie and Carrie were a hoot helping me with my glasses, both staying late to make sure I found a pair that I loved. A week later they were ready for pickup and Stephanie again helped to make sure they were the perfect fit and style for me. She also adjusted another pair of glasses to better fit my face. As an added bonus, I loved their selection of glasses. I found them to be more modern than some of the glasses I found at a competitor’a store.

Daniel Barnes

I’ve come to this Vision Works a couple times before and have always had a good experience but felt the need to write a review today because of the exceptional service I received from Stephanie. Extremely knowledgeable and absolutely the nicest person. She took her time to answer my questions and gave me great advice. I love the new glasses I got and look forward to coming here in the future. Thanks Stephanie!

jonathan lee

Dr Alberty is very professional and patience when doing the eye exam and Mrs. Stephanie was very helpful with helping me pick out a frame and even offered me a 60% off coupon for a second pair of glasses. You can only go here if you want kind service with a gentle and patience touch! Even the front desk lady's are very kind and professional.

Elizabeth O

Steph and Mike helped me out today finding exactly what I needed. They were absolutely amazing and gave the best customer service I have ever gotten in any optical store. I would recommend this place, specifically those 2 employees, to everyone I know who also is looking for glasses or contacts. These two were amazing, I can't thank them enough, and I hope everyone gets to experience the service they give to their customers. :)

Maggie Kusenbach (Maggie)

The ladies working at Visionworks are incredible! They worked on a technical problem I had with my glasses for 20 minutes (and solved it) without charging anything. They are respectful and friendly to everyone, remember customers, and help each other out. You couldn't ask for better customer service.

Dvir Cohen

Left with a great experience! Very friendly, professional and inviting. Great price! They offer BOGO and had large collection. I recommend you to connect Kathy, she is a licensed optician with over 35 years of experience.

Jerline Aristide

Dr. Case was so nice and welcoming! His bedside manner and relatability is 10/10! Hannah was very nice as well, she made me feel comfortable during the exam. The associate Kathy that helped me pick out glasses and the front desk associate were patient as well. This is the location to come to if you need quick, kind and patient service. Thank you!

Michael Reynolds

Quick and easy appointment, retina scanner was much better than waiting for eye dilation and Dr. Baglieri was professional, thorough, and great at updating my prescription. Happy customer! Place offers $5 Starbucks gift card for writing a review as a bonus 👍 …

Sharen Usry

I have used vision works on Fowler the last couple of times I have needed my vision checked and glasses. They were pleasant, welcoming and efficient. This morning was no exception. From the time I came thru the door I was greeted warmly and regerstered immediately. Kiki did my initial exam and was very thorough. She took her time to make sure my measurements were accurate. She was very Friendly The Dr was great. Dr explained all my changes and was wonderful. Fifi the he the front desk person was so friendly and efficient.

Alisha Fultz

Dr. Alberty was so nice and quick with my exam. Stephanie helped me so much and was tons of fun! Enjoyed my experience!

Hannah Davis

I love this place, they’re nice. They called my mom to speak with her about pricing, very kind. It was my first time doing this adult experience on my own and they made it very easy :)

Bryauna Wallace

My grandma had an appointment today at the Fowler location and all the staff were so nice and efficient with the services. We will definitely be returning.

Joye Cote

Great place! They were friendly and the eye exam was painless. Looking forward to coming back here for years to come!

Paul at Corbinworks

I was taking care of by Stephanie at this location my experience was fantastic unfortunately the northdale location was not the same I would definitely recommend going to the University Mall location and seeing someone with their staff if not Stephanie..

Theresa Barrett

The staff at vision works are amazing! Very professional and helpful. Dr. Baglieri is awesome! Highly recommend!

Brenda Capers-Day

Isabella, Dr. Baglieri and Michael was absolutely amazing very professional and friendly. I would definitely recommend vision works to my family and friends

Rae

My experience at Visionworks Fowler was incredible! Stephanie and her fellow coworkers were so kind and knowledgeable. They were very kind and knew exactly what I needed done to my frames which needed adjusted. I highly recommend a visit if you need help from experienced technicians.

Linda Bahr

Had a scheduled appt. There was no wait. I have full confidence in my eye doctor. The glasses I ordered arrived during the time period they promised and fit pretty well. Line of vision accurate.

Shelby Jackett

Yuri was amazing! She helped me pick out glasses and made sure I received the best deal possible! Highly recommend giving her a raise :).

Nayha Rehman

I like the large selection of glasses and how they are organized by type. It doesn't take long to get my eye checked.

Betsy Leslie

Got my annual exam today. Bailey took fabulous care of me before the appointment and during. Dr. Baggier I answered all my questions and took time to advise me in how to make the most of my insurance. Great experience!

María Sulbarán

This was me and my friend's first time visiting Visionworks since we moved to the area, and we will not be going anywhere else from now on. The treatment was friendly, professional and extremely efficient. Everyone was very helpful. Getting an eye exam took less than 20 minutes, and they had a wide selection of affordable frames. I could not recommend this place more.

Steevenson Demarais

🙂🤩Stephanie the optician is she is an awesome person, very friendly☺️ and she handles her patients well. She’s always smiling and get her work done I will go back again to be seen by her.🤩 …

Lisa Freeman

Outstanding customer service! Carrie went above and beyond to find a solution for glasses in a challenging situation. Highly recommended

Sana Baig

Went to Visionworks for the first time, and was warmly welcomed by Keke and Fefe, they were both very nice! Dr. Baglieri was great at explaining all the questions I had and was friendly!!

Sarah Reaves

Vision Works (Optical Eye Care) treated my sister and I wonderfully! We are here for college and they took great care of us.

Theo Lewis

I had very good visit. The staff was nice and professional. I was seen right at the time of my appointment and was in and out.

Kristie Saieh

Great service! The staff is very nice and assisted me with all my needs! Highly recommend this vision works!

Maria Ocasio

Mike was awesome, professional and welcoming from the minute I made my appointment to the end of my service. Thank you

Davaughn McAnuff

Awesome staff. I had a great experience, everyone was polite and personable, I highly recommend Visionworks for eye care.

Emily Reed

This place is amazing, really took care of my sister. Super clean and friendly staff. 10/5 for me.

George Poole

Went by the Fowler Ave. store today to have my eyeglasses repaired. The ladies knew just what to do to fix my problem. Thanks for your professional assistance you are a asset to your company.

Nathanael Viola

Carried D. did an excellent job repairing my frames after my dog stepped on them. This was no easy feat. Every employee interaction I observed here was filled with kindness, competency and humor. Good people doing good work. Thank you again Carrie!

Mzdee Nichols

Dr Baglieriand and the entire staffhere are super amazing.. very professional and courteous.

Lee Phuong

I came today with my bf for an eye exam & Isabella was fantastic—such a friendly environment.

Jessica Cleveland

Everyone was attentive and nice. Doctor wad super helpful and explained things so i could understand. Carrie D. Was so sweet and helpful helping me pick out my glasses. Made it easy and quick. Great first time experience.

Heather Arntzen

I was able to call and make an appointment for same day. When I got there the staff was quick and courteous. They explained the eye tests. The doctor saw me quickly and did a thorough exam and was able to get me the contacts I prefer on site. I will definitely be back!!

Gregory K1⃣9⃣6⃣3⃣

A very comfortable place to shop and professional employees. I would recommend Vision Works over others I've been to.

Knapp Karen

Best optical appointment I've had. Staff was professional and efficient from the first call to wrapping up the transaction. I'll definitely be a repeat customer.

Taj Wright-Young

Ms. Carrie was very helpful and patient while I got opinions from other customers and family members via text. My newborn was very disruptive but she did not seem to mind. There was not a wait and all employees respected the mask option I choose to adhere to. There was another associate who was assisting customers. I appreciate all the promotions that Visionworks offers

Christina I

I really enjoyed my experience here. Everyone was kind and professional! Very organized.

Annette Temme

The technician Michael was very friendly and courteous. Great customer service by him and all.

melissa gonzalez

Vision works is amazing! The staff is great and Katherine is amazing! She was able to fit me in with an appointment the same day! She definitely made my day and couldn't ask for anything more! Thank you Katherine and staff!!

Eldika Andrews powley

Very nice workers and the doctor did great with my eye Exam as well 😘😘😘 …

Anthony Hinzey

absolutely quality service from entrance to exit. the staff was nice and efficient . great experience!

Marisa Doyle

The doctor was awesome, Staff was very Quick and efficient, highly recommended!

Sam Salgado

Will never go anywhere else to shop. These people are excellent and explain everything so I know what I am paying for.

kim kelley

Steven L. was awesome. He took his time working with us and explained everything. He was so thoughtful and I am thankful for the time he spent with me. He gave us a coupon to save extra money. Steven will always have my business!

justin weiss

Had an eye infection. Saw me same day and Dr. Baglieri was perfect. Got me on the road to feeling better same day. Would highly recommend. The front desk staff, Lana & Fefe were super helpful. I'll be back!

Moha Alabdul

The best eyeglasses shop! Thanks to Maisa and Stephanie, I got the best deal ever compare to other shops I’ve been to. Two glasses with almost 75% off. In addition to the amazing customer service and full explanation of my prescription and add-ons. Again, thank you very much Maisa and Stephanie for your welcoming and genuine gesture. Definitely recommend visiting this store!

Yesenia Mcdougall

Excellent customer service and on time. Place is very clean and pleasant.

Veronica Lopez

The people were very nice and it was a quick and smooth process. They had a nice glasses selection and the people were helpful throughout the entire time.

pumkinpie me

The best place to get your glasses! Steph is amazing!!!! The new docs are out of sight!!

Bridget Gutierrez

I had an easy and fluid experience here. Got my eye exam, contacts, and a pair of glasses that suited me…and they accept care credit!

David Williford

I love this place, they’re so nice. Best eye place i’ve been to in awhile!

Donald Hines

I have been purchasing glasses from Visionworks for several years. The customer service is amazing. Especially when you working with Stephanie. Please tell her Don said hello and enjoy your experience at this location.

Kristine Mcfarland

I love my contacts lenses And all the workers are very helpful

Lauren Foster

Love this place!! Everyone is always so nice and the prices are amazing!

Sara Kilker

I was extremely pleased with my experience at Visionworks. The associate on duty was so nice and helpful, as I tried on frame after frame. The selection in stock was amazing! I will be using Visionworks every time that I need glasses!

Sun Bun

This is one of the best vision works in Tampa I have worked with multiple visionworks. Maisa and Stephanie are the best in customer service. Their main goal is best customer experience possible which is very rare to have nowadays. Visit this store even if you have to drive few extra miles you will not regret it and will keep coming back again and again to this store.

Rachel Katzenmeyer

The staff and everyone was great and very efficient! Quick process

Duke Rogers ll

First time here. Took my prescription in and gave it to Steven. He took me right away and had me pick out frames. They weren't quite right, the ones I picked so he helped me pick out ones which would let me use more of the lenses. how cool is that!? Did a very thorough check of my eye focal points or I guess that what that is and he was very thorough and patient with me during this process and he also took a lot of time to get all the info from my vision insurance. Got it all squared away. picked up the glasses and I tried em on. perfection! couldn't ask for anything more and he said come in anytime for adjustments. I was thoroughly impressed how important they make you feel. Thanks Steven!

brandon Black

They helped us out a lot ! Especially my husband with a trial pair when his got lost !!! Highly recommend! Staff is super friendly and amazing ! I walked out very pleased

nancy guimond

Stephanie offers fantastic customer service. She went above and beyond working with my husband to obtain a partial refund and ensuring his glasses are correct. We will be returning and recommend to all. Thank you Stephanie

sherita price

I am doing this review on behalf on my mother Ruby Williams and my father LJ Williams they absolutely love the services they receive Stephanie she has the most sweetest personality and really knowledgeable and love Dr Stacey Walker being coming there for years and will continue to come back. Outstanding service kudos to all personality

Zandra Foster

My new go to place for vision care, see Michael and he'll get you all squared away!!

Lana W

Office staff was very kind and knowledgeable.

Emily Reed

I love the selection of glasses! friendly staff, great place to go.

Allexis Rhodes

Friendly and attentive staff. My vision has never been clearer! Thank you vision works .

Brad H Muller

If you need glasses, you must go to VisionWorks on Fowler and visit the "Dynamic Duo", Stephanie & Carrie. Their years of experience and professional service will get you the best frames and lenses to fit your needs. Their sense of humor will entertain you and you will leave with the perfect glasses and a smile on your face,

DIANA GRACIA

I love this office and the staff , the doctor Baglieri very professional

Kela Beasley

Such a lovely great team Dr. Dao Have on her team. The ladies all work in just a great timely manner . I didn’t haven’t to wait in the exam room for a long time . The staff answered all questions I had today!

paul menendez

Friendly staff, short wait and great selection of glasses

andrew bruno

Great friendly service helpful staff and knowledgeable doctor

Antonia Coggin

Easy, fast and staff and Doctor was great.

Kiearra Bryant

Great experience! Called in for a same day appointment and they got me in and out with no problem. :) I would definitely reccomend

Elflora Reed

My experience here was excellent. All of the staff were very thorough and professional..

Carlos Piedrahita

Great customer care from the whole staff!!! i would recommend to family and friends

Shadow Penguin

The staff is friendly and they have a huge selection of glasses 🕶️ …

Heidi Matthew

It was very therapeutic, they were so helpful no complaints

Joanna VanderMeer

I really enjoyed my time at Visioneorks. Everyone was super friendly and professional.

Matt Jenkins

this place is the best and the staff are super friendly would recommend to anyone for their eye needs 👁️👅👁️ …

Bobby Wellington

Wonderful experience. I get my glasses and contacts here, great staff!

Michael Muntean

The entire staff was EXCELLENT! Very friendly and personable! Doctor was awesome as well!! Definitely glad I came here!!!

Titanina Bell

I love this place so much and when my glasses breaks they all ways fix them

Ricky Perez

Stephanie was phenomenal. Her expertise and patience was impeccable! She definitely deserves a raise. She represents the type of customer service that all businesses should only hope that their employees exude.

BANANA BEAR

Great eye exam, would highly recommend!

Russ Latimer

Ordered two pair of glasses (normal bi-focal, lenses). Got my notice via e-mail as promised. BUT.... picking up my glasses proved to be a drill. This store requires an "appointment," which is admirable. BUT (again) they don't answer the phone (20 minutes trying and hitting all available prompts) - and - there is no option to make an appointment via their web site. Did a walk in and luckily hit the store when not too busy. I am very satisfied with my glasses. Now I intend to return to purchase another pair (yes, more business for them), however there is no easy way to make the appointment. PLEASE IMPLEMENT SOME SYSTEM TO ALLOW CUSTOMER TO MAKE THE REQUIRED APPOINTMENT.

Laura Reyes

Awesome staff and doctor. No waiting. Ran on time. Very pleasant experience.

Robert Hood

Both my roommate and I purchased our most recent pair of glasses here, and so far we are quite pleased with the quality. Dr Walker was very patient and thorough with my prescription, which was especially appreciated given my past experiences with optometrists who for the largest part cannot seem to take the time to get my prescription correct. Know that you will be sacrificing expedience for quality if you come here. However if you are one to prefer the type of fast food drive-through style of eyeglass buying experience from a certain other brand that shall remain nameless, be my guest.

Finalthadaasee Gaming

Just went to vision works I wish I would be went sooner. I meet some amazing people and professionals that knows what they doing and they understand how u feel when it comes to your eyes. If u you have any issues with your eyes I recommend vision works off fowler..look for Steve ask for Steve.. he's is so awesome he knows his profession.. thanks steve...

Gillian Haxton

Excellent service, the doctor was extremely nice and knowledgeable. Wonderful staff as well.

Amarielis Lopez

All of the employees were very professional and helpful! My exam was thorough but quick.

Nejev Polo

I have been coming here for years. I always have a good experience, would recommend.

Tina Belcher

As soon as I entered Visionworks, the women at the desk kindly welcomed me and showed me to the waiting area without hesitation. The secretary was very kind and respectful as she gave me my paperwork and instructions as it was my first time there. The doctor didn't take too long to come in and I was seen by Dr. Stacey Walker who gave me excellent care and thoroughly answered all my questions as she gave me my diagnosis. Visionworks offers a huge display and variety of eyeglasses to choose from with great prices to match. Bottom line, I will be recommending Visionworks to all my friends.

Amira HP

Very professional and friendly staff. The doctors are caring and thoroughl. the prescription was perfect. The selection of frames is impressive. FIVE STARS!

Sheila Reaves

Very welcoming upon check-in. V extremely professional

mary maloy

These are the best glasses I have ever had! I can’t believe how perfect they are. Not only can I see better but they fit the way I hoped they would! I haven’t even had to go back for an adjustment! The people who waited on me were so wonderful. So glad I finally found a place that knows how to fit glasses! I have had so many compliments on these glasses.

Daniel Villanueva

Excellent customer service. Very nice people.

Alan

My wife and I have bought three pairs of glasses with progressive lenses at this store and all three have been flawless. I accidentally scratched one pair by dropping it on a tile floor, and Stephanie at Visionworks was kind enough to let me buy a warranty retroactively so I could get replacement lenses under warranty. That's above and beyond the service I've gotten at any other eyeglass store.

Marian Ruiz

AMAZING !!! Stephanie helped me pick out my first pair of glasses and I could not be any more satisfied with the service. I went in right before closing time and by no means did I feel rushed on the contrary she took her time to make sure I got the perfect glasses. She also did an excellent job at explaining how the glasses work which ultimately helped me pick the perfect lens. I highly recommend this place not to mention they have GREAT deals. Thank you Vision Works. I am very pleased with my product and the service.

Cheryl Thorpe

I had a great experience with Vision Works on N. Fowler Av from start to finish!! EVERYONE in the store was so polite & friendly, especially Stephanie, loved her personality & attitude!! Need more people in this world like her. Highly recommend!! ✌🏻 …

Ngan Le

Jen was brilliant and made my appointment process and the beginning testing super streamlined and comforting. Would highly recommend visionworks and it’s staff

dayluvt3

I enjoy coming here the employees go far as just making me want to come here more often

Darren Cowan

Experience was awesome! From the eye exam to getting frames it was amazing. Stephanie was so great helping me! Thank you so, so much!!!! 😊 …

Madeline Rivera Crouch

Very amicable clean atmosphere 👌 Highly recommended! They do treat their customers with care. …

Joseph McIntosh

Place is wonderful. Girls even better. Very helpful and knowledgeable! Always a great visit!!!!

Adrienne Wright

Carrie D was absolutely a pleasant to work with, glad we came in after a not so pleasant experience elsewhere

Thomas Crouch

Very friendly staff . I really liked the up to date on their technology.

Mateo Lutze

fast service with a smile, come get your eyes checked here!

April Webb

Went to get some new glasses today and Stephanie and Steve were so helpful! Stephanie was suggesting all of these frames she thought would look good on me and she was so friendly. Steve was helping my husband and was also super helpful. It was definitely a great experience and they both helped us to get a great deal! :)

Preston Bocook

Absolutely wonderful place to get you're glasses from. I was able to get in the same day last minute and it was a very quick experience

James Joseph

I purchase two pairs of eye wear 9 months ago and the service there was awesome. last week my prescription sunglasses broke and I knew I needed a repair. Two days ago I walked into Visionworks, handed the rep my broken sunglasses and she simply removed the lenses from the broken frame and placed it into a brand new frame. I took out my wallet with preparation to pay for the repair and the rep told me "no charge sir". I am completed satisfied of the excellent service here at this location!

Chanel Tillett

Easy scheduling and check-in experience. Clean office space and professional employees.

Caroline Cooper

I can't not say enough about the helpful staff at this Visionworks! My son wears glasses, and his prescription changes frequently. Everyone, but especially Steve and Stephanie, always remember us and greet us with a warm smile. Fitting a wiggly toddler for glasses isn't always easy, but there has never been a time that they weren't kind and accommodating. They always go above and beyond to entertain him, and get the job done thoroughly. As an added bonus, they always help me find the best deal. I am so grateful for their help, patience, and knowledge. Great place!

Sony Abraham

The people here are great and that's why I drive out to this location but their lab is horrendous. I ordered 2 pairs and they messed them up every single time. Ultimately, the 1 good pair I got was because the associates at the store fixed it themselves with an identical frame they had in stock. Either the power was off or the lab would mishandle the frame so that it had scratches and indents. It's taken over 2 months to get my 2nd pair (sunglasses) since they could not fix it at the store and it still seems wrong. The associates take good care of you though. Everyone was great but I think the last person I saw (I believe Allison) was the best because she also experienced headaches from tight eyeglasses so she was able to adjust mines accordingly so that they don't hurt and they don't slip off. Thank you Yuri, Amy and Indeara as well for a positive experience.

Madison Salgado

I went here for my first pair of glasses and the experience was great! The doctor was very helpful! Stephanie made sure I was well informed about how my glasses worked and how to properly take care of them.

Natalie Rivera

The staff was amazing at answering all my questions and making sure I was getting the most out of my visit!

Manny Morales

Really great experience and everyone is really friendly!

James Vanmatre

I had an appointment Friday August 17 at 5:15 p.m.. ..I was taken care of professionally and the ladies in the eye clinic were awesome and know their jobs very well. Dr. Walker was by far the Best Optometrist I have ever had my Eyes examined by..I went there to get more than just an eye exam for eye glasses and Dr.Walker took the time and explained everything she was checking for and I felt very comfortable.. Thank you very much to the Staff at VisionWorks.... When I do need new eyeglasses and vision testing I will be going back to VisionWorks....

Molly Reaves

The Employees are kind and welcoming! I recommend!

Michelle Chee

I had great service there. I have gotten 2 pairs of glasses each for me and my daughter. Love the bogo, it was cheaper than one pair at the last office I went to. Staff was friendly and helpful. I had to go back to have them adjusted and they were great then too. I'm so surprised to see the negative reviews as I have delt with 3 different people there who were all great. I just got off the phone to make an appt with the Dr and service was again great - which goes along with the prices! I was priced gouged at the last office I went to and not treated nearly as nice.

Lashaunte Wilson

I had a wonderful experience with Lana and Ms yasha and DR.Kas I love the glasses that I got and I will be back in a year. Thank you team

Rosanna

Went today for the first time and all the staff are very pleasant.Thank you so much to make your patients feel comfortable and welcome.Dr. walker was the one that saw me and she took her time to make sure my test was good she took the time and patience.thank you so much.Also the guy in the front that help me pick my glasses was also great.Good place to go to will recommend them all 100%.

Cordelia Hobbs

Stephanie was fantastic! My husband and I both needed new glasses, were looking for a large selection, which we found at Visionworks, and came in on a Sunday with our scripts, ready to pick out and buy. She has a clear way of explaining and diagramming the many different aspects/options of purchasing lenses and frames. We were never confused, as she is just so thorough. The only downside is that Stephanie's time was stretched really thin with the constant flow of clients. With an additional sales person, my husband and I would not have been abandoned, reluctantly on Stephanie's part, so often, other clients would have spent less time picking up product, not have left without a purchase, and Stephanie would not have had to apologize so often. Looking so forward to my new red frames!!!

Robert Case

Pleasant staff. efficient customer service. Overall well pleased with my visit to the Fowler Vision works.

felecia dee

Chelsea and Mr Baglieri are great.

tasha haylock

The service was spectacular and they have an amazing selection frames and the help from Stephanie was great !

Zack79 Tampa

Paid $500 for 2 pairs of glasses, one of them became severly scartched after only 5 months from daily use, i came back to get it replaced they declined because i did not buy the extended warranty they never offered to begin with, will never come back highly disappointing. UPDATE: i was contacted by the manager and they replaced my glasses at no cost, thanks a lot i will be back and continue doing business there for all my family.

Maria Ortiz

Amazing staff and manager. They help me with all my needs and were able to answer all my questions. I will continue taking my family here. My experience with other vision places have been a disappointment, but at this office I feel that they take their time to help me. I totally recommend it.

baskin Ribbon

had a great experiance in here today, everyone is so fraindly in there espacilly Stephane, Steve, and Colleen. They had a great doctor as well who did the best eye exam I had in a while. All in all I loved my experince with them and will defiantly recomend them to anyone

Kaley C

Malik was the best Visionworks employee I’ve ever met. Super funny and chill guy. Great customer service and attitude. Definitely has a future in management or whatever he decides to pursue.

Arianna

Only complaint I have about this location is the wait time. Both annual eye appointments in the past 2 years have taken over 2 hours. If you book an appointment in the afternoon, plan to be here for 2 hours.

Daphne Kotschessa Almodovar

This place gets a bad wrap, but it's absolutely fine. True, they are super busy (it is in the middle of the city) and it seems understaffed. Still, I got 2 pairs of full bling glasses( transition, progressive, polycarbonate, antiglare) for half the price than the private practice optical up the street. I didn't mind the wait, as I am indecisive and took advantage of the time to try on as many frames as I wanted. They are easygoing, but don't let it fool you, they are fully competent.

Derek Webb

Great experience with the team at this Visionworks. Was in a time crunch and they helped me very thoroughly. Steve was an awesome help! Def recommend them to anyone looking for new glasses.

Evette Yukich

We just moved here from Tennessee and My sons frames broke. They called the Smyrna Tn store got the frame number and placed the old lenses in the frame form 2018. They went out of there way to help us and I only needed to pay for the frame.

Ingrid Morciglio

Thank You Vision Works. Specially to Steven L. He fixed my glasses after they got bent at work and I couldn't bring then back to normal. He took his time ans saved my MK glasses with No charge. :) I really appreciate your time and kindness.

Captain Harris

Great experience, friendly staff behind the mask, Dr. Baglieri was informative, patient and efficient.

Carlee Alexis

They did wonderful ! Great pace barely any waiting . In and out reasonably I recommend

Clark Reed

I found the staff to be very professional and thorough.

Jawana Goodwin

I visited Vision Works on Monday, on my lunch break and I was in and out of there in time to get back to work. The customer service was great and I am excited for when my glasses get to me. 🥰 …

Eddie Flores

I believe companies conduct their own surveys and Visionworks does so. They have some high numbers in customer satisfaction ,90% or higher per store. They do this weekly and monthly. If you really would like to know, go in and ask them , they will let you know or show you. Some of these reviews here are dubious and can be fake from competitors and not objective or Just plain hateful customers. Can't make every one happy all the time and it's not for not trying.

Jennifer Bui

Lana was great at answering my questions and super efficient. Thank you for the great service!

Loma Messersmith

I had a very good experience at visionworks. Stephanie helped me. She was so patient andhelpful and went above the norm in making sure I found the right glasses for me I will recommend Stephanie and Visionworks.

Laszlo Kocsis Jr

L. Cutajar had a great experience at the Fowler location. The staff was kind and courteous and paid attention to the fine details. I would highly recommend this location to all my family and friends.

SINCE I'M COOKING

Great energy! Everyone super nice and eye exam was pleasant as well

Wanda Villanueva

The glasses selection is really good

Helluva Lash

Very quick appointment in and out within 30 Mins ! Staff was really helpful !

Dorian Mitchell

The service is at this location was extremely timely and professional. I would definitely recommend this location to all families.

Lynn Weckerle

Love this place been coming here for 10 years

Allison Koen

TOOK MY MOMS TO VISIONWORKS THE LADY WHO TOOK CARE OF MY MOM TECHNICIAN COLEEN SHE IS THE MOST OUT OUT GOING PERSON I COME ACROSS SHE IS VERY POLITE, FUNNY, AND DOWN TO EARTH SHE SHOULD GET THE OUT GOING CUSTOMER SERVICE AWARD SHE IS AWESOME, AWESOMESAUCE WOW OMG WOW THANK U COLLEEN I HOPE I SPELLED HER NAME RIGHT SORRY IF I DID NOT. KEEP HER AND GIVE HER A BIGG RAISE. SHE IS SOO PROFESSIONAL 😍 THANK YOU.....

marcos causey

The store was very clean and well lit, Nice and professional associate. Colleen was the kind lady who was assisting me during my eye exam very nice person.

Katy Williamson

I went here recently to get new glasses and the sales associate was really helpful in explaining all my options as far as types of lenses available as well as what my insurance would cover.

Cristyl Rae

Stephanie waaassss FREAKING Awesome!!!! Not only was she great with daughter.... her customer service skills was through the roof. I don't know who help you other ppl but when you go to vision works on fowler ave make sure you ask for Stephanie. #DropMic!!!!!

Carrie Ferrington

I took a disabled wheelchair bound veteran and everyone was very accommodating. Stef was great along with everyone there. The staff was very helpful and kind.

Grayson Hertenstein

The doctor here was great! One of the workers, Stephanie, was super helpful and I found the perfect pair of glasses.

Maria Maldonado

Visited this store several times along with my husband and have never come across any issues. Excellent service and we are in and out. Definitely recommend this location!

Lê Đại Nam

Great services and deals. This is a good place around USF area.

jason wynn

Super awesome staff there, also COVID19 protocols were establish moment you entered .bringing sister in law next week for contact lens exams fitting...

Leni Navarro

I made a next day appointment and the service was fast and friendly.

nnyweinna

Great selection of frames and the staff acknowledged/helped me almost immediately. Very friendly and helpful with any questions i had about coverage/contacts/ etc.

Edgar Robinson

I'm always satisfied with every visit Staff always friendly and very professional at making you feel comfortable and welcomed in their place of business.

Tenille Rubiani

Easy, fast, friendly service

crystal schanley

Great Service! Very Happy!

Mia Alison

Stephanie was a lot of help she walked me through and was nice with lots of energy she helped me find my glasses I liked and explained everything 10/10 👍🏼 …

julianna granite

They did a great job helping my eyes

Gino Rodriguez

They were very helpful and I was very satisfied with them

Markitia Robinson

Awesome first time visit

Bobby Foxworth

Wonderful experience everytime I come.

Lorraine Maldonado-Pacheco

I have been going to this office for years and I am always treated with the upmost care and respect. I would defiantly recommend them

Ruby Scott

Dr. Baglieri is the man the whole team is awesome 👌 …

Faith Ibrahim

Everyone here is so nice and helpful!! Highly recommend!

sha vren

Great service!

ItzTheSpacker

I mean there isn't much to complain about the staff was attentive to me , they got the fit right and all in all a pretty sweet experience

Yolima Jaramillo

Isabella was great

Adelaide Soto

Great experience. Positive staff...love it

Lakesha Murray

I love this place and I love the workers.

Cathy J Sauers

Staff was awesome!! Atmosphere was plesant!!

Darvin Prats

Was there today and was treated with such a great service by Malik, he was very helpful and corteous! Kudos to Malik!

Mykala Williams

Wonderful visit for a standard eye visit!

Karen Heneghan

Very pleasant, plus the lady who helped us remembered my mom fro two years ago

Rich Zuckerwar

Went in to have my sunglasses repaired. Visionworks provided quick service and did an excellent job

Larry Gamble

Just a pleasant place to go.Yuri and Stephanie always great you with a smile and great attitude.

Yvette Jackson

Dr. Baglieri was awesome and caring!

Michael Hatheway

The staff was very helpful and knowledgeable, over all is was a great experience

Jennifer Jackson

Very nice, helpful and professional ladies! Thank you So much!

Darryl Williams

The Dr. was great and the sales staff was excellent and knowledgeable

Avalinda Holloway

DOCTOR Walker is fantastic as well as all the staff!!!!! Will not ever go ANYWHERE else!!!!!

Jean E. Seide

Gracious place Stephanie help me out thank you.

Brandon Adams

Great experience. Will only shop at this location from now on!

Willie Johnson

Dr Walker delivers excellent service and Stephanie was A++++++++!!!😎😎😎😎 …

Cassandra

Had a wonderful experience! Stef was AWESOME! :)

Pat Owen

Staff was excellent

Justin Rhodes

Very friendly service!!

Gayle Rhodes

Fast friendly service.

Jackeline Delgado

Very good service

Gila Case

Great experience !!

Sometimes Bad

Good people and smiling faces!!

Larry

Very hospitable.

Jay LaTrell

Helpful Staff & Great Service

Faelan Stirling

Hours are not as posted online.

Quantum Singularity

Very friendly customer service 🏳️‍🌈 …

baby yoda

Best place!!!

Anaisa Charbonneau

Very nice staff

Bob Mancuso

Excellent service!

Ashley Manzueta

Very polite and extremely helpful! They were very patient and knowledgeable.

Christopher Dawson

2023 Update: Isabella was a doll, funny and professional. Thanks for your help. Most friendliest and caring individuals in the business I've seen in a while. Their not insurance hungry or despirate and definitely treat you with care no matter what provider you have. Eye exam was quick and very informative. I always recommend.

jose cano

Great staff, very friendly and fast. Do recommend this location due to the excellent staff and fast service.

Anarcho Bearism

Went in today and got the bsst customer service i have ever had in years and I wasnt even the customer? My girlfriend was. STEPH AND MIKE BETTER GET RAISES THEY ABSOLUTELY DESERVE THEM. Probably never going to any other store again!!!

Tammy Norman

Excellent service! The Doctor, Isabel, Stephanie were very courteous, friendly and helpful. I recommend this location, 5 stars!

Terry Davis

Vision work and especially Isabella was very professional and kind

Amjed Altamimi

cathy Dobbins

amanda decker

Kendall Mention

Emma Johnston

Summer Hu

Evelyn Salgado

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