Reviews of Eyemart Express. (Optician) in Sioux Falls (South Dakota).
Eyemart Express
3501 W 41st St Unit A, Sioux Falls, SD 57106, United States
Description
Information of Eyemart Express, Optician in Sioux Falls (South Dakota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Eyemart Express
Sunday
Closed
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–5 pm
Popular times
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Reviews of Eyemart Express
Absolutely amazing experience yesterday! The staff was incredible, attentive, funny, everything that made it great. The GM walked around letting everyone waiting where they were in line, answering questions, jousting helping all the way around -& so friendly. He had such a nice smile & calming demeanor-it kept everything calm, cool & organized. Steve helped us both pick our glasses. He too was fantastic. He was like the one liner straight faced comedian. He was fast, efficient & didn’t make it complicated or feel uneasy since we had 2 people getting new glasses this time. They had all 4 of our pair ready in less than 2 hours! Faster than we could get dinner & we were so happily surprised since we drive 1.5 hours to go to this location. *We have one closer (Sioux City) but they’re not friendly or helpful. They’re so busy they seem to not need my business when I stepped in the door-that’s how I found the Sioux Falls location last year, after walking out of Sioux City without ordering. I can’t say enough about them in Sioux Falls-friendly, helpful, honest, funny, kind & happy. That means so so much to me as a consumer. Thank you to ALL of them for the great experience & we will absolutely be back.
Glasses were made very quickly there at the store. Customer service was excellent. A lot of staff had great attitudes. Really enjoyed being there. The exam part was very quick. Again great customer service even though they were facing technical difficulties. Highly recommend!
Stacy did an outstanding job helping me select and adjust my new glasses. She was knowledgeable, professional and super nice. I love my new Oakleys and I’m super impressed by the staff and lab who made my glasses in under an hour. I could not have asked for a better experience.
Overall, our experience was pleasant. I appreciate that we could look at and try on frames on our own. The associate not only looked up our benefit information but took the time to review it to ensure we were getting the most out of it. She presented us with options, but we never felt pressure from "upsetting." The service was fast, courteous, and affordable.
My husband and I both went to get glasses yesterday. Friendly staff greeted us to ask if we had specific questions and told us to look around. We were advised to find a table when we had picked out our frames. We were approached within 5 minutes of sitting down. Everything was done in a timely manner. We left and were alerted by text within the 1 hour aa stated and returned to get our glasses. Steve was great!
Dustin was amazing! Helped me figure out my options and was very knowledgeable about what the best deal would be and what my insurance would cover. Love my glasses! They were also done super fast!
In the middle of our epic cross-country road trip, my co-driver accidentally broke his glasses. Without a valid prescription to order new glasses Dustin at Eyemart saved the day and managed to reuse the lenses and set us up with a new frame. What a lifesaver! Reasonably-priced and more importantly FAST turn around we were on our way in no time. Eyemart Express is highly recommended if you need eyeglass services.
I had a great experience! Steve was beyond amazing and fun! I, personally, go to a different eye doctor and the glasses place connected to his office was horrible! I walked in there three times and was not acknowledged once! I walked into Eyemart and everyone was more than helpful! Eyemart will continue to get my money!! Great job!
My son broke his glasses and I took him to his original eye doctor and they were talking like 2 to 3 weeks for delivery. They recommended I come here they said like it would be quicker. I am so glad I did. They made a new customer out of me. I worked with a guy named Steve, and within an hour I had glasses that were perfect for my son. Steve was really great. He was very helpful and have a lot of great advice. So if you do go to Eyemart Xpress, ask for Steve, he’s the best.
Everyone there was so Great and Super Helpful. They have a Great selection to choose from. The prices are really Great!
Didn't take very long for me to get both pairs of glasses.. They let you know the minute they are ready!. Would Highly recommend this place to everyone. Will definitly be going back.
They were very busy so I waited longer than usual but no one dilly dallied. Someone recognized everyone when they entered the store. Friendly, courteous, and very informative. The service was professional. Had to special order on pair with anti-reflective coating. The second pair were ready in 48 minutes.
Very impressed. I will refer others.
Triv was excellent in helping me pick out the perfect pair of glasses! I wanted them to “fit my face” well and he did an outstanding job! The general manager was also great in explaining the different packages and didn’t try to upsell me on anything I didn’t need. Definitely recommend!!
Steve was amazing helping me and my daughter to find exactly what we wanted. Dustin was kind and helpful when picking up our glasses. I will never go any where else for my entire family. Only high praise!!! Thank you all very much!!!
Great experience! We had to get out of town for a funeral and needed same day exam and glasses...they were busy so manager helped us. He was wonderful! Entire experience was exceptional!!
The staff was very informative about questions that I had, Christine was very good at helping me. She talked to me and treated me like she has known me for a long time and that is excellent customer service. The glasses are beautiful and very affordable
Excellent service! Got my glasses in 26 minutes. You'll get a text when you're glasses are done. They take Medicaid, even for same day pick up. You get to choose any frames under $60.
It was a Great experience, I came from Colorado on vaca & I really appreciate the way they made it so easy from exam to picking to the finish line & the main man in the glasses area was super friendly & hooked it up, you can tell when a person cares about his job, He does & that's a Rare thing these days...
BEST IN TOWN HANDS DOWN
Eyemart Express did a very excellent job very professional people I went there got my eyes tested I got my reading glasses and I also got my other glasses that's going to be coming in the mail so I would recommend my friends and people on social media to go to Eyemart Express to get your glasses they have variety of glasses two for one
Xander was the person that helped me very friendly knew what he was doing. The eye exam was fast. I am pleased that I can see again. Thank you Eyemart Express
Incredibly helpful and efficient. We have purchased glasses from this Eyemart Express location on multiple occasions and have always been very, very happy. We have had to use the warranty service several times, and it has always been a very smooth and easy process.
Most recently we had an issue with a family member losing their glasses while they were in a remote location outside of the contiguous United States. We needed to send them replacement glasses asap, while also keeping the budget in check (we didn't want to spend as much on the lens upgrades etc, as we normally do). Andrea was incredibly helpful in making sure we stayed on budget and that we were able to get the glasses in time to make it to the post office the same day. We will always use Eyemart Express - and we highly recommend them. They do stay very busy, but it is always worth any possible wait. They are terrific.
We received excellent service. The people who work here take pride in helping people find and purchase their glasses. The prices are great, but the people make it a wonderful experience.
The staff were very welcoming and got our glasses in under 30 minutes!
I went there yesterday and I had excellent customer service by Jessica and Dustin! Highly recommend this place! They do an excellent job and help you get what you need at the lowest price! -Sierra Sorenson
I believe his name was Dustin that helped me. But he was awesome, I had called 5 times in the last 10 days being that I live out of town. I was out on hold for over 40 minutes each time and once was told that they would take down my information and call me back. Which they did not. So thankfully I finally got to speak with Dustin and he was able to get my order completed in less than 5 minutes. He did a great job and super polite and helpful.
The whole staff was super friendly! One of my best consumer experiences. Highly recommend them!
The tint samples are lighter than the finished product. Tint3 is just like sunglasses. Overall it was a good choice.
My wife and I have been going to eyemart for 7 years now and have always had a great experience. Steve was such a joy to work with. Dustin always makes sure the service is top of the line. The optometrist has a very rude receptionist, and continually tried to tell my wife she was not covered by insurance even though she is. But that is not a reflection of Dustin and the rest of the eyemart staff.
Everyone was extremely helpful! Steve helped my mom and I with our new glasses. He even got my 83 year mother to get new frames with some color!
I needed prescription reading glasses and had been to Eyemart before. I walked in and chose frames, even getting some help to find more. My glasses were ready in one hour. Great experience.
They helped my daughter so much with her first time with glasses, and answered all of her questions (: best prices and customer service in town
The staff at Eyemart on 41st were very down to earth people! Enjoyed purchasing my glasses and will return for the rest of the family!
Tina and Dustin were fabulous! Both of them were super kind, and helpful. They answered all my questions and made me feel comfortable. It was probably one of the best glasses buying experiences I have ever had. When I picked up my glasses it was 3 mins before close, and they still greeted me with a smile and a hello. Very impressed with the quality of service!
This was my first time at Eyemart Express, and am very happy with the experience. Very friendly and knowledgeable. Would recommend them to anyone.
Excellent customer service! Both pair of glasses done within the hour! SPECTACULAR!!! Highly recommended!
The techs are always welcoming, and they’re really helpful when picking out glasses and ordering them. When my glasses came in, Dustin was so nice to stay a few minutes late so I could pick them up right away and helped adjust my glasses to fit perfectly. I couldn’t be more grateful!
I went in to update my glasses prescription. I had the exam done from a previous doctor. I went in to eyemart to compare prices on lenses and frames. It turned out they had a deal where i could get a second pair of glasses for $10 so i picked out frames and basic lenses. I left with two pairs of glasses for less than $100.
The store was really busy but i was acknowledged right away and told I was 3rd in line for help. The manager Dustin was polite, and took the time to explain promotions and ask how my day was.
When it was my turn the employee - Xander-was friendly and explained all my options. She was up front about pricing and made sure all my questions were answered.
The lab promised my glasses would be done in an hour. It was less than half an hour and i was told they were ready.
Eyemart is by far my first choice for glasses due to the kindness of their employees, good prices, and protection plans for glasses. I recommend eyemart over anyone else every time.
I needed new glasses quick as my dogs had chewed my regular pair. They have an excellent selection of frames. I bought two pair, they were both ready in less than an hour, on a Saturday even. They staff was amazing! Friendly, helpful and very knowledgeable, I will definitely be back!
Steve was awesome helping me choose my glasses, and giving it to me straight. Good sense of humor and helpful!
hadn't been able to wear contacts in decades, was in and out in no time with a pair that works perfectly for me, very pleased with the doctor, the prescription, and the lenses.
they didn't have my exact lens in the first set but sent me an exact set in the mail.
very impressed and grateful, I will stick with this optician.
The staff was very friendly and helpful and got my glasses in amazing time 30 minutes for 2 pairs. They helped me pick out the perfect glasses for me
Very busy, but Stacey & Dustin were very professional and helped with my discounts. This was my first time at the Sioux Falls location and I will be back. Great value !!
The staff are very friendly and helpfull!! They did a great job with my glasses.
Lots of frame picks for everyone and super fast . Had 2 pairs of glasses for my son in under an hr. Fantastic prices, wonderful picks, and amazing prices.
Such nice people work here. They are all about costume service. Got all three of our glasses (2 of them were progressive lenses) for the same price we paid for one pair in years past. Plus side is the year warranty on both lenses and frames for a year, past place we had to pay extra for this warranty. Will definitely be back again next time!!!!
Totally Amazing!! I am so happy I chose to try Eyemart Express .I had excellent Customer Service, everyone was so nice and friendly. I picked out two pairs of glasses the same day. I'm from out if town and ran my errands recievrf a text telling me they are finished. Love them!!! I won't go anywhere else now. In fact , the is perfect and so affordable, In fact in I want new styles I'll be back for more!
I've used Eyemart Express for many years and I LOVE them! Service and speed is great! Steve is a ROCKSTAR!
Great and fast service! I received my glasses under 1hour.. thank you once again
I was amazed by all varieties of glasses to choose from & the staffs are helpful and friendly. Awesome to get your glasses on the same day!!! This will be my to go place for glasses for now on.
Everyone was very helpful! Great selection of glasses that were ready to pick up in 15 minutes.
Steve was amazing. The best attitude that a salesman could possibly have. He cares about your wallet maybe more than you do.
Great people, extremely fast quality service with a large range of styles and prices. I got exactly what I needed with a deal that got me two for the price of one.
Can't get better than that!
Excellent customer service, quick and easy, I got my 2 pair of eye glasses in less than 45 minutes,
Staff are very friendly, and happy to help
We had such a great experience the people we way over the top friendly would go back there again and are not expensive and get your glasses the same day . I would recommend any one to go there . The people are way over the top and will go out of their way to hey u . and make sure you’re satisfied before you leave. Keep up the awesome job . We won’t go anywhere else now to they are an amazing so the people we had a gentleman by the name of Steve he was so awesome and funny he made you feel so comfortable all of them that they’re you guys are amazing so the people the doctors office and I get off and that was the nicest thing you didn’t have to go anywhere else that eyeglass place right next-door and they were not that expensive thank you guys so much keep up the good work
I have been here several times and love it!!
When we went in it was super busy. Being short staffed we understood the delay. They kept us informed every step of the way and I was so excited to finally afford a new pair of glasses. They are amazing!!! Friendly beyond words very polite and I will defiantly taking my whole family back.
Tina was great! She jumped up to help me right after she finished with the previous customer and took care of me quickly and efficiently and knew her stuff really well. She answered all of my questions and was very friendly and professional the entire time. I would recommend her to anyone.
We had a great experience at Eyemart Express this visit! Steve is great to work with and he helps make your decision much easier! Plus you get your new glasses within 24 hours! Such a plus!
The entire staff is wonderful and friendly. Prices are great and my kiddo and I had glasses within an hour. Will be getting all future glasses from here
Outstanding customer service! Fast, friendly and efficient! Highly recommend!
They do need more employees. However, I was very impressed with their service and knowledge of their product. Far exceeded my expectations
I definitely will go back again
In fact my friend, husband and mother will be returning to get their glasses filled here. They were also very impressed
Very friendly and knowledgeable staff the manager went above and beyond to make everyone there feel important will definitely be going back
So very nice staff. Made me feel very comfortable. Very helpful. I differently recommend them
The employees were very busy yet took the time to make me feel important and took the time to make sure I was totally satisfied! Love my new glasses!
Steve was personable, friendly and knowledgeable. Bought some designer frames with transition lenses and took less than an hour to recieve my new glasses. Very pleasant experience, fair price and my new oakleys look amazing. Definitely recommend
Our family went in for new glasses around 11:30 Saturday! They were very busy but still did an excellent job getting to all of us! And we were able to pick up all nine pairs of glasses within an hour!
Tina was fantastic helping my daughter and myself. The store was very busy but she still was amazing. During pick up she was working with a very rude customer but she remained very professional helping her and continued helping others. I couldn’t be more impressed with her! Give the girl a BIG raise because she deserves it.
I needed new glasses for my husband who was in the hospital and needed them quickly. Dustin and Sara were awesome in helping me to get the frames, and because my husband could not be there for measuring for the bifocal, they used previous ones and came up with a perfect fit for my husband in record time!! We are so grateful for their attention to detail and for going the extra mile to help us out! Thank you Dustin and Sara at Sioux Falls Eyemart Express!! Linda H.
Very helpful and pleasant employees. Everything was easy, quick, great price, great value for the cost. Got new glasses the same day. Fast, to day the least. Keep on doing what you doing, it is great and was a great experience. I'll be back for sure. Thanks again.
Chuck
Eyemart has the most amazing customer service I've ever had before, they do take the time to make sure we are well taken care of A+
It's a busy place but my experience is that they acknowledge you when you enter the building even when they are helping another customer. Everyone I've encountered there has a great attitude and moves the process along swiftly.
The very BeST! ...stop going to other places for glasses! You WILL be happy 🥰 …
We walked in on a BUSY Saturday morning as first timers and were helped very quickly by Sara. She did such a fantastic job helping us, we were clueless and she was very patient and kind with my 5 year old. She was very thorough at explaining everything clearly. She got us, what I believe, to be the cheapest deal on 2 pairs which was really awesome.
A couple hours later we were able to pick up, then another very kind lady, Liv, helped my son ensure proper fit. It was such a great experience and I'm very very happy with the prices, customer service, and quality of product. We will continue to do business with Eyemart and I highly recommend it to anyone.
Will definitely be back and recommend to other people. Wished they were a bit more aggressive about better options. Had to reorder to get upgrades but they were very nice and accommodating. They were very busy but I was helped and my order was written up in a reasonable time frame.
I went when it was busy but it's the first time I had my glasses within 2 hours from any optical store. Besides it being busy I'm happy with my glasses.
Very close attention to detail, and answered all my questions very well. And best of all "I can see again!"
I called to replace my glasses that I broke. I was prepared to buy more when I was informed that my frames where still under warranty and it wouldn't cost me a dime. The staff were very friendly and professional. I'm getting the laser treatment soon but I will miss this place.
We had Xander he has excellent customer service
We had a great experience! We got exams, picked out our frames, came back in an hour and got them! Also, we got a free backup pair. Steve was the man! We are definitely coming back!
They are very awesome fast and did a great job I love my new glasses
Excellent and friendly service! Would highly recommend this business!!
It's been 6 years since I had glasses for a slight astigmatism that has been stubborn. Dustin helped my partner and I find exactly what we needed for performance, cost, and lacquer. Plenty of personality so don't worry if you're shy!
Everything about this experience was wonderful !!! Friendly staff , extremely fast turnaround (less than a day) and price ??? Saved $450 from last glasses purchased !!!
They have definitely not seen the last of me .
I heartily endorse Eyemart Express
During these uncertain times they had provided a healthy environment and provided exemplary service and in a timely manner. I needed glasses ASAP in ordinary to be able to drive and in a matter of a 2 hour period I had 2 pairs of glasses. I would definitely go back and recommend them to my family and friends!
The store was very busy. I was helped in a reasonable period of time and received wonderful service. Thank you. I'll be back!
Victoria was the clerk that helped me with purchasing my glasses. She was very helpful with the insurance that I have. She was not familiar with that insurance and they were not available to help her process my insurance as they were closed that day. She kept the frames I chose and after she was able to contact the insurance company on Monday, she then called me at home to inform me of it. I then went back to the store and she was able to help me with my purchase. Very knowledgeable and friendly. Greeted every customer that came through the door, even when she was working with another customer! Great service!
Dustin was great. Personable and friendly. Great service!
Jessica was a big help in making sure my glasses fit properly! I would definitely recommend them to anyone needing glasses!
After an initial less than perfect experience my glasses came within budget, I received an unexpected additional pair also 100% covered by my insurance and both pairs were ready before the time promised. I picked up my new glasses and they are great. Thanks to Liv and Lyndee both excellent in customer service and to Store Manager Dustin for his prompt and effective attention to my concerns. I will be returning when I need replacement glasses.
Didn't have to wait and salesperson was knowledgeable and was very nice.. Jessica's told me about promotion with getting one pair and getting second pair for 20.00..i did recommend my husband to go as well. I will definitely go back.
I enjoyed doing business with Eyemart. Despite the pandemic protocol, I was promptly waited on by courteous sales agents (Joseph) and my glasses were ready within four hours. That's unheard of.
When you need new glasses, there is nothing better than 4 hour service. Why wait days or weeks with so many other online stores, when Eyemart will take care of you for cheap.
I used the twofer 40$ coupon and was quite pleased. I went cheap knowing the plastic lens would be thicker and maybe heavier and uncomfortable......but.......they were perfect. They weren't so heavy that they were uncomfortable. If you want a thinner lens (poly) then it will always cost more wherever you shop. If you want more expensive frames with designer names, it will always cost more wherever you shop.
Eyemart can handle all customers from cheapskates (like me) to those with more of a budget to shop for the latest expensive style.
I'm still impressed with Eyemart and never regretted taking my business elsewhere.
If you've got to have glasses with new lens as soon as possible, go to Eyemart and get the job done. Takes four hours to have new lens with no scratches to see the world the way its' supposed to be: clear and focused.
This is the way the eyeglass business should be run: time is of the essence and nothing is more expedient then new glasses. A new wrinkle in the eyeglass business has been brought to the customer: this company is gonna swoop the market, and they should.
I needed glasses ASAP and Sarah made it happen. I didnt have to settle for just anything, I was able to pick name brand in the style I liked. Im beyond thrilled with eyemart, wont be going anywhere else for glasses as long as they keep the customer service and variety. Also I felt they are very affordable even not being able to use my insurance. As I had already used it the previous year.
Thank you Sarah and the staff at eyemart for getting me back to work the next day.
Justin at the eyemart express is great.. he goes above and beyond.. I've been a customer for 2 years and I'll keep coming back
Very nice staff! They have great prices compared to other eye glass companies. I love them!
Very friendly staff very little waiting and my 2 pairs of glasses done in 53 minutes better than the promised time
Triv was the best! My grandson says he is the bomb!
I had an emergency situation And needed eyeglasses to return to work from an eye injury and had to have a friend drive me to eyemart Express by the time I got there it was an hour before closing and Dustin helped me along with a couple other employees I was able to get my glasses and return to work within 24 hours. Dustin was the rep that has helped me several times since with adjustments and has always been very delightful friendly helpful and I have hardly had to wait long at all each time. And since my eyesight is so poor Dustin has even offered to deliver my glasses to me so I would not have to have someone drive me to the store I highly recommend eyemart Express to anyone who expects a high level of professonalism skilled workmanship speedy transactions and competitive pricing.
My wife was going through a very challenging time after cataract eye surgery and her eyes were not stabilizing enough that they could do the necessary ultraviolet treatments needed to get her eyesight back to where it needed to be. She was extremely frustrated and we decided that we would get a prescription from the Optometrist and try and get her what she needed, wrap around glasses with total eye coverage and full UV protection. Something to get her through two weeks. Dustin the manager would not quit until he found frames that would work, they were ready in 72 minutes and he called the next day to see how they were working for her and when he discovered that the prescription didn't work well asked us to bring them back so that he could try the previous prescription because they could have moved back enough that it would work. We did, the old prescription worked much better and she can now function somewhat normally which she was unable to do before. Great customer service from a manager who wouldn't give up.
Went in today with broken glasses. Thought i could get new glasses from warranty, unfortunately both warranty and eye prescription were expired. Thanks to Joseph, who helped me, i was able to just pay for new frames and they put my old lenses in. I can't drive without glasses. Wonderful atmosphere! Huge shoutout to Joseph for finding a solution!!!!!
Great place to get glasses made. Good product with good service. I don't need all of the frills.- just glasses at the right price and in a timely manner.
At such a busy location this team of three was pleasant, helpful and quick to get me what l needed. Appreciate the effort. Special thanks to Steve.
Perfect people perfect service perfect glasses. Fit perfectly correct. Thank you EYEMART
They are extremely friendly and helpful! It was my first time getting glasses and they made me feel more comfortable there. Would definitely recommend to anyone to get glasses there!
Customer service: even though they were short staffed and very busy, each employee I encountered was patient, friendly, and courteous.
Price: At my old optical place, I was charged $396 for new LENSES ONLY- using old frames. At Eyemart I got a brand new pair of glasses (frame includes) AND sunglasses, for a total of $209. I’ll never go anywhere else!
Great price, excellent service. Super fast turn around from selection to picking up my new glasses. I womt go anywhere else. Keep up the great work.
Awesome glasses that fit great. Kudos to Tina who made the experience easy and pleasant. Awefully busy and like most places, short on staff but worth it.
I won’t go anywhere else for my glasses. I have had nothing but great experiences there. Great prices, helpful staff, and great quality!
The staff at Eyemart are extremely professional and friendly. They were very busy when I was there and they still made sure that each of us was completely taken care of. It was a great experience.
The manager Dustin was seriously the best. Made buying glasses a treat. Very informative and did his best to get me the most bang for my buck. Awesome experience. Definitely will be back.
Nice people,nice prices and fast.i had two pair glasses in just a few hours. They are amazing.
Such a great experience at Eyemart Express! I will be returning again!
I really like the store and the employee's. Thank you so very much for being able to make my 2 pairs of progressive glasses before I headed back home.
Thank you again.
The staff is very friendly and knowledgeable. They strive to get you the best eye wear for the most reasonable cost. They had my 2 pairs of glasses (with progressive bifocals) and my boyfriend's 2 pair of glasses completed in less than an hour.
The staff is always chipper and helpful! They have a lovely comradery that is very refreshing from other glasses vendors. Plus, the employees strive to give me the best deal which is very important to me, given I lack eye insurance. I am Eyemart for life!!!
Got my exam and glasses in 2hrs. Bought 3 pair. Very nice and good service. I got my last pair from them 4 yrs ago. They held up good. I'm very hard on glasses. highly recommend them, but go early morning, they are really busy
Extremely friendly staff! They made the experience fun for our 7-year old daughter. Nice quality and affordable glasses and ready in less than an hour!
I loved everything about my experience here! Liv was so honest and kind and helped me find glasses that i was excited about wearing. They told me a two hour wait time on my glasses and they were ready in 43 minutes!
Sara at Eyemart in Sioux Falls on 41st is AMAZING. She is patient, gives her opinion without making us feel pressured into anything. My son loves her. We get all of our glasses there and they are always ready within 1 hour. Love that they text us when our order is ready. Sometimes their store can get a bit busy but we try to be there as soon as they open to minimize the wait time, especially with kids along. We won't go anywhere else. They always look up our insurance, get that part handled for us and get us on our way! Love Sara @ Eyemart SF!!
Opening for the first time since COVID-19, this EYEMART EXPRESS was amazing! Taking a first come, first served approach to welcoming customers worked well. I could tell that safety was their foremost concern and being able to serve their customers was in that safe and timely manner was so apparent!!
The manager had a very long day because when I got there early in the morning, he was still there in the evening! Joseph, the young man who helped me was amazing in how he served me. So helpful and kind and fun!
This morning I brought the staff Donuts because they deserved a treat after I’m sure was a crazy busy week. It was such a pleasure to get what I needed AND in such a wonderful and kind way! I have been telling everyone I know to go there for all their eyewear needs! Thank you SO MUCH !!!
Triv was an excellent help, great service and excellent customer care
Sara was incredible! We picked out a couple frames, and she went the extra mile to show us even more similar options! She was kind, happy and made this experience for my son, exciting! He loves his glasses and because of the quick turnaround, he was off to school in them today! ❤️
Very helpful and fast. Prices were great!
I was treated with such patience and awesome customer service! Lyndee was the employee who assisted me. She was prompt, so sweet and thoughtful. Couldn’t have asked for a better eyeglasses purchase experience.🤓 …
Dustin was good with helping my son get glasses.
We brought our mother-in-law in to get a new pair of glasses she was in dire need. The optometrist was great. Selection of glasses there was quite a few at an affordable price. Also the gal Sandy who helped us also suggested another affordable option for sunglasses eyewear for very reasonable price we ended up getting sunglasses prescription. And regular glasses the price the customer service the time to get your glasses the same day is amazing would definitely recommend this place. Thank you again
Was helped right away and had my new replacement glasses before I had to leave on the road the next morning. They did an amazing job.
Very friendly. Our only complaint is we bought glasses the day before and my son decided they were too small. When we went back today they said they wondered about. It would have been nice to know. We were not able to get anything back. However even with buying 3 pairs I only paid 70 dollars and one pair was bifocals
Everything was perfect from customer service to glasses!!! 😊 …
We had an excellent experience, Lyndee and if I remember right, Joe, were very patient with my three year old and made picking out his “Spider-Man” and “ninja Turtle” glasses fun for him! With their coupons, you really get a fantastic deal on glasses! We called everywhere in town to try finding a place to get a prompt replacement after my son misshaped his primary pair, eyemart was the only place we could find that could have them done within a day! I’ll definitely be returning for myself in the near future.
The staff at Eyemart Express are amazing! They made it a fun experience for my 5 year old boy who did not want to sit still. They were friendly and smiley. Knew how to work with a wild child. They had the glasses he liked and in good quality. Thank you Eyemart Express!
Everyone was so amazing. My salesman did an excellent job getting me 2 pairs of glasses I love under my budget. To top it off I got them in less than an hour. I highly recommend going here for all your eye care needs!
They did such a wonderful job with my little 3 year old! The eye exam and getting her glasses highly recommend
A great big thank you to Sarah and her manager. With all their help they open my world up a whole lot. When the manager heard that I had macular degeneration he was right over there telling me about the digital lens. Sarah help me with the frames and I got a beautiful burgundy pair.
My husband and my daughter are both going to be needing glasses and have decided after the great success I had at Eyemart they will be going there too. Thanks again to Sara and her manager for all their help. Mary Harrell
I’ve been a client at my store in Sioux Falls , South Dakota for less than a year, and can honestly say Dustin , and Liv have really taken the best, most courteous care of my eyewear needs. I’m over the moon happy with their service, glasses, and most importantly their accommodating scale of products for progressive lenses . They offer a warranty., email sign up for special sales, and the store atmosphere is very comforting. Plenty of chairs for physically limited individuals too. They are a dog friendly store ., very chic for responsible dog guardians.
Lastly, a kind person paid forward a coupon to me for a pair of progressives , with tint for 30.00 from Sioux Falls Pay It Forward Face Book page.
Dustin and Liv talked me though the process they offered for me, and because it was late in the day, and I wasn’t able to do one more thing, I was able to pick them up the next day at my convenance . We arrived , Dustin happened to be off work today, so Liv let me know they were ready., as we finished the fitting, she asked if their was anything else she could do for me, and my response with a smile was, “no just take my money please .” AsI handed my card toward Liv, she says” the thing is Dustin and I talked , and we both agreed we just aren’t going to charge you for these today. Consider them our gift, and Have A Merry Christmas from us! Frozen, in Awe, you name it , that’s how I felt., close to tears through my sharing gratitude, for the Random Act of Kindness, truly our Heavenly Father sent moment for me .,
100% impressed!!!!!!!!!! Optometrist was very thorough - got script right away, had tons of frames to choose from, great help from staff, had new glasses and could see again in under 2 hours. Great job Eyemart Express!!!!
I had a great experience, all the employees checked on me every 10 minutes to ask if I had any questions. Some even helped suggest a few or noticed that I like a certain style and recommended similar styles that I perfered. Overall I was happy with my glasses and the service that came with them :)
Excellent service, but they were very busy, and could have easily used another person, to help customers. My wait was over an hr. I picked my glasses out prior to my eye appt.
I was very impressed with the service and quality of the product - the 2 pair of glasses were done in an hour. You may have to wait a few minutes to be taken care of but it is a very busy place. I will go there again
My experience at Eyemart Express was rewarding today due to the person helping me, Liv. She went above and beyond to get my glasses to work for me. She continued to make many adjustments to my new glasses and even consulted with the eye doctor next door. I appreciate her efforts so much and can’t thank Liv enough.
This was a very easy process where the only thing I had to do was to choose the frames I liked. With the help of Dustin, a very personable employee and my fashion savoy boy friend we made quick time of the selection process. I was extremely and pleasntly suprised by the large selection of frames that were covered by my state insurance. Took less than an hour from time I walked in to walking out with better vision and a new stylish look. 10 stars!!
My experience at eyemart Express was awesome the store was extremely busy but the coworkers were very very nice to all the customers and greeted every customer that entered the doorway it was a very friendly environment and it would definitely come back to get more glasses when needed it is a very professional and friendly environment I would suggest this to anyone who needs contacts or glasses to go here.
I had an emergency as I had torn my only pair of contact lenses & still had to wear them as I had no back-up glasses to rely on anymore. Eyemart was able to get me in for an eye exam within just over an hour. While I was waiting for my eye exam appointment, they helped me pick out 2 sets of frames & set them aside for me. I then had my eye exam, & once they had my prescription, they had 2 new pairs of eye glasses ready & waiting for me in the amount of time it took me to drive a half a block away to get a coffee & back!!! The last place I tried to get in for an eye exam, they told me the earliest appointment available was 3 weeks out! THANK YOU EYEMART!!!!!
The staff were very prompt and friendly. My lenses had to be special ordered, I drove an hour to get them and there was a problem with them that the staff noticed. They went out of their way to make it right thank you Liv and Dustin! Highly recommend this store!!
Great prices, glasses done within an hour
They have glasses for more reasonable prices than a lot of places, and good sales. Opticians were very friendly, but they were so terribly busy that they were overwhelmed with customers. I like that they will fix or replace your glasses for a year no matter what.
They were very professional, although I wasn't able to get my frames ìn an hour, I had to get them the next day in the afternoon
The Customer Service I received was world class, the options for frames were almost overwhelming and I was astounded at the great prices ....I'm 51 and have had many eye shopping experiences and this one was a cut above the rest .....thank you Eyemart
My glasses had broke. I have a prosthesis and my other eye has to be corrected quite a bit. I cannot see without glasses at all. I went into Eyemart to see if I could get glasses in an hour for work. They were done in 10 minutes! The customer service was absolutely outstanding. They knew my budget and directed me to exactly what I needed. I am highly recommending that anyone who needs glasses that Eyemart is the place to go.
So I was in need of my first pair of glasses ever and I'm just under 5 months shy of my 50th birthday and it's a Saturday. I went to Walmart thinking I would be able to just walk right in and get an eye exam and be on my way with new specs within the day. WRONG!! So 2 Walmarts and 3 other places later, none of which had a doctor on Saturdays or were all booked already, and I'm none too pleased when at almost the last second before it's too late to turn into the parking lot, I spot Eyemart Express. So I'm a bit annoyed with life at the moment but walk into the optometrist's office attached and am greeted with an empty waiting room and they can thankfully fit me right in! So I'm seen by Dr. Ellwein within about 10 minutes of walking in so things are starting to look up! After getting my exam, I take my scrip (thanks again to Dr. Ellwein for making it a positive experience) next door to the optical shop where I'm greeted by a young man who's name I didn't catch but who is obviously the manager. He tells me to make myself at home and try on all the glasses I want and to let him or the staff know if I have questions, etc. So I try on several pairs, find the ones I like, take them to a staff person who was a bit awkward socially bless his heart but who helped me get all of the things on my glasses chosen and fits them on me, etc. and who was really a nice kid who tells me that I need to pick out a different pair of glasses because the ones I picked were just a bit too short to fit the no-line bi-focal prescription on and that was annoying because I asked another staff person before I even tried on a pair if it mattered the size of the lens because of the prescription and he tells me no, that they can fit it to any lens, but anyway, I find the exact same pair but with a bit larger lens and off they go to the lab but the kid tells me it will be 2 hours. So I'm like dude, the sign says an hour (I'm anxious. It's my first pair of glasses. gimme a break,) and he says yes, but we're pretty busy as you can see for one and it takes longer to do the no-line bi-focals. Bummer but ok. Now fast forward 2 hours and I come back only to be told that there was some issue in the lab and that they can't get them right after 3 tries, so I'm now getting a bit uptight thinking that I've just spent $250+ and am going to get shoddy glasses. But I have a seat, (whataya gonna do?) and it wasn't too long, maybe 15 to 20 minutes before I get a text saying my glasses are ready. So I go up to the counter and the kid goes through the last minute steps with me, making sure I can see out of them, that they are fitted properly, etc. and I'm on my way. Overall I give them pretty high marks because most of the negative experience I had was not their fault or was more or less unavoidable and when the time comes for me to need my next pair of glasses, I'll be going back there. Good selection of frames, good prices (though what a racket glasses are!) and a really good staff of knowledgeable, caring staff who helped ease my first time experience and I appreciate that.
Best experience buying glasses by far! Associate Nathan was very attentive to my needs. Top notch service and glasses were ready in less than an hour!
Wonderful customer servive and glasses were ready in 40 minutes.
Excellent service. Made sure we got everything we needed and our glasses are perfect. Amazing selection of frames.
I got a pair of designer glasses Gucci glasses for 50% off and they were done in 16 minutes! Nathan was amazing he help me and was so thorough which is an amazing experience all the way around I would recommend it to everyone
The guy that help me get was awesome and helped me with picking my glasses out and I would recommend my family and friends to go to u guys your help right away and got people what they needed i will stay with u guys
We have been coming to Eyemart Express for many years and Dr. Ellwein is fantastic! Best eye exam for correction I and my son have ever received. We will always be back, great service, great glasses and great prices. Who could ask for more!
Great experience and top notch customer service
Called Eyemart, they transferred me to the optometrist next door, got my exam in a timely fashion.Chose my frames shortly thereafter. New eyewear looks great. 👍 …
Great place. We've gotten all my son's glasses here for years and they do an awesome job. Reasonable prices and excellent protections on glasses for boys who are prone to breaking their glasses😉. …
Very helpful staff and they got both of my sons glasses done in 10 minutes so we could take them home with us! I had one HAPPY 10 year old!!
Friendly, fast, and great quality
Reasonable prices. I got 2 pairs of progressive glasses for $70.00. And got them the same day. Service was excellent. I recommend that everyone should go there.
Joe was super helpful and real. Like not just trying to make sale he was genuine. Awesome selection of glasses.
I had awesome service and cheap. And very helpful staff and Dr. Ellwein is really good and so nice. And super fast service to get the single vision perscrption and Anti Glare and Anti Scratch. And i got two pair of glasses that day. LOVE this place!
I love Eyemart express! The staff is always so helpful and friendly! Great place for glasses especially for kids.
Eye appointment was quick and amazing. Everyone was polite and caring. My glasses are glasses I never thought I’d wear but the person helping me said I look great! Thank you so much!!!!
The staff were great. They even patiently put up with my indecisiveness as I struggled to decide between two pairs for while over half an hour. I definitely made the right choice in the end.
Great selection of frames at a great price. Very helpful and quick service.
The dr was kind and funny. The staff was great and the service super. The price was not bad and both my glasses were ready in an hour. All in all a good experience. 👍 …
I have used Eyemart Express several times. But this last time made me particularly happy. I had a prescription made by my ophthalmologist in a followup visit after cataract surgery. Eyemart Express made me glasses according to that prescription. After finding out that prescription was totally wrong, I got a new prescription at my regular optometrist. Eyemart Express went above and beyond, by replacing the wrong lenses with new ones even though the mistake was not their fault at all. Great people to deal with.
Joesph was so helpful! All of the employees were nice and also helpful with all questions. I was very appreciative that the employees were consistently cleaning and sanitizing everything.
Dustin went out of his way literally coming into my shop to tell me my glasses were ready because I work down the street. I had a couple of issues with my glasses and they fix them right away but I would recommend Dustin or Sarah over anyone else for glasses adjustment and issues
Affordable eye glasses and friendly staff make for a busy place but they treat you well.
They made my glasses in 41 minutes. They look great and they are very affordable. I received a free pair of sunglasses also. I’ll be back for sure
Great place friendly fast glasses in 88 mins been with them for 3 years so far
Was in a rush and Eyemart came through! Broke my glasses and needed them replaced immediately as I was leaving on vacation… ready to wear in 43 minutes!
Thanks Eyemart!
Dustin was very pleasant, helpful and prompt
I thought the price was great staff was great the one minus thought nathan talked at the other employees rather than talk 2 them came off very arrogant to me but... Allie.... I believe that was her name and other gentlemen thank you for great service!!
Steve went above and beyond to find the perfect pair of glass, in addition to providing outstanding customer service.
Amazing service! Even though they were very busy while I was there they remained very helpful and friendly , I didn't feel rushed, and had my order in under 2 hours.
This is an awesome eye Care center. They were nice , patience and caring , Nathan was awesome and he helped me find what I need it and I really loved the great prices! Go Nathan! And thank you!!
My glasses broke Dec 31st in the afternoon. Very frustrating without them. On the doorstep of Eyemart by 9:00 Jan 2. After an eye exam by Ryan Ellwein and picking out frames....I was a happy girl by 10:30 when my glasses were finished. Thank you!
Great service. Quick turnaround time for eyewear. Glasses are great quality. Very happy with the Sioux Falls office. Fantastic!
Great Friendly, knowledgeable customer service and staff! Highly recommend this to be one of your stops when shopping for eyewear!
Excellent glasses at an excellent price!
Steve was awesome to work with. He made my day. Will be going back when we need glasses again.
Service in the store was amazing. I live out of town and they were supposed to ship the glasses to me. That process was a bit troubled.
Great product great customer service
I was very pleased with how the employees were so friendly and making sure I understood all of the different options when making my purchases.
They were super busy and they worked together as a team. They care about you.
Friendly Environment & Quick Service
Wow..not only were the prices reasonable the service and total experience was top notch.
Definitely we will be returning for all our eyeglass needs
I went in over my lunch and picked up my new glasses after work. Easy and pain free. The staff was very helpful
Really friendly people with a great environment! Just want to thank Justin for helping me out today with adjusting my frames. 10/10
I lost my glasses and your one day service was great. Very happy with your selection and Sara’s service was top notch.
Good selection and great customer service!
Always get my glasses here, great service
Very fast and very affordable. My son broke his last pair and they replaced them in less then the hour! They were so caring and patient with him.
Absolutely amazing customer service! Wouldn't go anywhere else to get my glasses.
You know you done well when a 12 yo is amazed! His glasses were done within 6 min!! That is awesome! And he loves his new glasses! Thank you!!
Always have a good time there, people are nice and friendly and they make it easy for me to pick out my glasses and improve them
Steve, salesman, was great. He made the day great.
Jess & Dustin were awesome! Helpful & friendly. Highly recommend!
Everyone was helpful. Great selection of frames and they made you feel safe as they provided hand sanitizer..wore masks and sanitized frames customers tried on. 👍 …
Very friendly staff. Best place to get glasses and contacts.
I broke my glasses and had to get a new pair fast. I have a complicated prescription and requirements yet the AWESOME staff accommodated my needs and demonstrated amazing follow thru! Thank you all!!!
Immediate service. Then they let you look around without following you. When I was ready I let them know so they could inform me of all my options. I was emailed in 52 minutes! That must be a record! Thx, Eyemart Express!
Friendly helpful staff thatakes sure you get what you want and they always have a good deal.
The staff is so friendly and accommodating, I hate getting glasses, your staff made the experience much more bearable. Amazing service!!
I really love my new glasses. The people are very friendly and will go out of their way to help you. This is the 2nd year that I have bought glasses from them and I will continue to buy my glasses here.
Couldn't be happier. I get great glasses and I pay less than when I carried vision insurance. I can get a new pair every year and it still cheaper than insurance after deductible.
My visit to Eyemart Express was very nice friendly and very pleasant and very nice people very nice place I will go back and I will tell my friends to go there and they where fast.
Great service had eye glasses the same day. Was out of network for VSP only thing I was disappointed in.
Jessica helped me and I was very pleased with my new glasses
I had issues with my new glasses and they were happy to change my frames and get me a complete pair of glasses with no problems
Best experience EVER!! Liv was AMAZING! Very knowledgeable and put forth the best effort to give me the best deal possible. So grateful!!
The employees were fun and very helpful. Great selection of frames. Fast service and great prices!
Excellent customer service, fast and friendly, very knowledgeable. Great work Tina!!
They were polite made you comfortable did please me same day service very affordable all types and colors of frames
They are all so nice and understanding and fast i love them
Steve was very friendly and helpful. It was a pleasant experience.
They took me in as a walk in right before they closed. Dr Ellwein was very friendly and personable. Best eye doctor experience I've ever had.
It really good I came in yesterday they explain everything to me and took care of me really good news really quick and I like my glasses they're very friendly
My experience was a very positive visit. The staff was very kind and very helpful. I also felt they DoD a good job on being timely.
Quick, friendly, and efficient service! Will be coming back!
Absolutely love the staff! They made myself and my Children feel great about choosing out frames! !♡♡
joseph was very helpful and swift. top notch service from a top notch guy!
Nathan was very professional and delivered as promised. Progressive lenses for three pair glasses in just over an hour. Thanks Nathan!
Amazing customer service!
Very helpful. Knowledgeable and courteous.
Steve was super nice and helpful. The facility is clean and well organized.
I broke my glasses and needed a new pair immediately. I am pleased with the results. I will definitely come back for the next pair.
FAST & Friendly service! Great price!
Love my new glasses! ❤️
Quick friendly service! Beautiful glasses!! Thanks!
Friendly service. Glasses done in decent amount of time. Staff friendly and helpful through whole process
Eyemart has never lit me down!
A special thank you to Liv, she always gives us great care and service.
The staff was friendly kind and courteous they knew their business well I'll certainly return again thank you
The manager Carl is a awesome person he takes care of his employees and customers very well he keeps them well protect from any unnecessary problems or harm please take care of him it is well deserved I have seen with my own eyes what he will do to keep things professional and safe for everyone.
I walked in and was greeted right away. The staff was helpful, patient, and full of knowledge. It was a great experience.
They are superb!! Excellent customer services with reasonable prices! Thank you.
They were very amazing. Staff was friendly and got everything done in a convenient timely manner. I appreciate it. Thank you.
Glasses were finished in one hour, associate was very thorough and friendly. Very pleased with finished glasses!
Employees are helpful and pleasant to work with. They answered my questions and offered choices and suggestions. Was a great experience
Friendly service, good prices and very willing to make it a great experience!
I’ve been getting my glasses there for years. I’ve always had great glasses and great experiences.
This place is great in less than 2 hrs I walked out with 2 pair of glasses it was reasonably priced great people
Great customer service and great selection of frames. The manager here is excellent!
Very quick and easy!
You're staff was very patient with my son (he was being horribly naughty) ... So Thank you!! And his glasses were done in 42 min!!!
Great knowledgeable staff. We had no issues.
Was amazing friendly customer service and both pairs where completely don in 20 minutes will be going back
The employees are very friendly and helpful but they don't have enough staff for the amount of people that go there.
Michael gave me top-notch service. My glasses were done in 1 hour!
Quick service! Got two pairs of glasses at a reasonable cost in under 45 minutes
The best place in town to go. They are all very nice
Took in my prescription. Found two pair of glasses. Got them back a couple hours later. The downfall was we waited over half hour before we got waited on.
K
Great place to get glasses I will always go back to them.
The staff was knowledgeable, friendly, and helpful. The glasses are great!
Fast service and glasses done within the hour. Love my new glasses and sunglasses are awesome.
Great selection, great customer service and prompt service!
Excellent service and Great prices.
Kind professional staff, easy to work with and fast service.
Excellent service and recommendations. Happy with quality annd price.
Friendly staff, same day lenses and my vision is not good. Very satisfied
Fast, friendly, and had glasses from exam to finish in just over an hour.
Love ❤ my new glasses
Glasses at a great price, excellent service and glasses ready as promised.
Told them what I did for work and they made suggestions. Bifocals are perfect no line. Thanks
Great service.
Excellent service and very friendly! I will definitely go back again!
Love both pair of glasses and had excellent help from Dustin!
Great customer service from the whole staff.
Appreciate the extra precautions for COVID19 that was taken. Staff was very friendly.
Love them thanks
Perfect 2 pairs of glasses in a cple hours
My staff is polite and very professional and then don’t hold you up at any time
They fix my glasses now it was a come back and weight 24hours but they did fix them.
Like the fast service people are very helpful did a great job
This place is affordable and good selection of eyewear. I would highly recommend going to eyemart 🙂 …
Had a good experience no complaints. They had what I needed for school and was done in an hour.
Excellent service!
Friendly service. Glasses were ready in 18 minutes!!!
44 minutes glasses were ready heck yeah!
Fast, convenient, even though they were busy greeted each customer
There was nice
Dustin, is this best thing to happen to this place, hes gone above and beyond to for my child and I.
Dustin and Joseph were awesome.
Everyone their is very courteous and helpful....and they even remember your name....
Excellent glasses wide selection of frames at a very low price.
Excellent customer service. Quick turn around time.
The employees were very friendly and met and answered all my questions and needs. Thank you very much
Efficient, Courteous, Professional 🙂 …
Great prices , kind of a strange experience! But great overall!
Very Busy. Very professional. Very appreciated! Quick answers and speedy Service ! Awesome !
Very helpful ! I was very impressed with the customer service. A very pleasant experience.
Very fast and nice employees
Awesome very very fast friendly service. Thank you Michael for help!!
Professional and courteous. Whole process was quick and painless.
Great job, this is the spot for eyewear!! 😍 …
So affordable and friendly!!
Very patient when helping you pick out frames
Dustin was supper helpful
Evan @ the 41st St. store was absolutely amazing!
They don't give all info of your exam to you , and I can't just drive there to get it I live 90 miles away
Great service,nice staff
Very polite & helpful staff
Informed of options & cost very helpful to me
Eye mart has a great selection and always helpful!
Great service! Thanks for the glasses!
Fast service and decent pricing.
Awesome deals
Love going here, everyone is so nice and helpful
Simply easy and not 2 expensive
Quick Easy efficient. Pleasant service
Very helpful,great choices in frames.
Very helpful staff!
Fast, easy, had great help!
Love it
Super fast and friendly service!
Very fast and friendly service
Glasses wre ready in 17 minutes
Very friendly and helpful.
Fast and courteous service.
This is a place to go for glasses I mean wow.
Fast excellent service
Good customer care
Amazing service and cheap!!!
Fast!!!
THE BEST!!!!!!!!!!!!!! Period Pooh
I love the ppl who work there! Positive and sunny attitudes! I love it !! 💜⭐💯👏 …
Great price on glasses. Steve was awesome
Stacy was very helpful, knowledgeable and friendly. It was a great experience. I would definitely recommend it
I came on a weekend so the store was very busy but I still got my new prescription and glasses in record time. The customer service was excellent and the staff was friendly. If I could give 6 stars I would.
Excelent service