Reviews of Broadway Vision Source. (Optician) in Seattle (Washington).

Broadway Vision Source

213 Reviews

169 Comments

Optician

Optometrist

301A E Pike St, Seattle, WA 98122, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Broadway Vision Source, Optician in Seattle (Washington)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Broadway Vision Source

Sunday

Closed

Monday

9:30 am–5:30 pm

Tuesday

8:30 am–7 pm

Wednesday

8:30 am–7 pm

Thursday

9:30 am–5:30 pm

Friday

9:30 am–5:30 pm

Saturday

9:30 am–1 pm

Popular times

Sunday

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Monday

8
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Tuesday

8
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Wednesday

9
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Thursday

9
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Friday

9
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Reviews of Broadway Vision Source

Lenny O.

Overall a great experience: friendly staff, modern equipment. 3 stars because the level of up-sell by the doctor (!) was overwhelming, to say the least. I did not come in to buy fancy contacts or glasses, just to renew my prescription! As a result, they wouldn't even give me the prescription 🤯 I was asked to wear an expensive pair of contacts (a free sample, to be fair) and then "call back to finalize my prescription when I place the order" 🤷‍♂️ I sure hope I can just get my prescription when I call - without having to order the contacts from the office.

Mark Mead

I had an issue that my primary care doctor said should be looked at immediately and Dr. Matsunami fit me in the same afternoon even though I was not a current patient. I was very impressed with Dr. Matsunami and the entire staff at Broadway Vision Source. In addition to taking care of my issue, they were all very professional, very knowledgeable and very friendly. Outstanding service in every way!

Debbie Miles

Warren Ruby is the most knowledgeable eye guy I’ve ever had! He is aware of his inventory and knows what will look great with the shape of your face. I always look forward to a trip to vision source because I get to see Warren! He is a true delight. I also must say the rest of the staff are kind and personable too. I drive from Des Moines, Wa because of the quality of service.

Lindsey

Dr. Ravuri is the real deal for contacts, I researched lots of doctors in the Seattle area because I have an awful astigmatism that I have been to 4 doctors in the Dallas area, trying to find contact lenses that would work for me. I have worn glasses for a long time and have hated them, but have never found a contact lens that I just did not absolutely hate. They would keep rotating and my vision was always blurry. He recommended precision lenses on the 2nd try and they have been amazing. I said I might want to try gas permeable lenses next year and he basically said cool he is great to work with. He gave me his email and told me to message him directly, I feel like I have entered some sort of concierge eye service lol not something that is with my insurance!! Anna is also awesome at the front desk and answers email quickly. So thankful to have found this practice, wish I would have been able to find them years ago. How I found Dr. Ravuri, on their website his bio says " Dr. Ravuri professional interest are in ocular surface disease (dry eyes) management, diabetic eye disease, specialty contact lenses, medical eye emergencies, and is certified in myopia control (including orthokeratology)" so he is super specialized.

Travis Damico

Excellent service as always. It was great to see Dr Matsunami. And Jason was especially helpful in helping me find glasses that I really love.

Peggy Smith

Dr Michael Matsunami has been keeping my eyes healthy and functional for over 30 years. His depth of experience and knowledge and his willingness to adopt leading edge technology provides patients with excellent care and outcomes.

Leslie Bloss

The office employees were all very personable and patient. The exam was done well and all my questions were answered thoroughly. I would certainly recommend them.

Amrakx Mark

Dr. Matsunami has been my primary eye specialist for over a decade. He is a master of professional consistency and explains in detail the Intricacies of the eyes complexities. Experience and knowledge are reassuring traits, as well as his easy going Aloha spirit. I really appreciate the personal attention he focuses on the eye examination. It’s a rarity to experience old school professionalism and attention to detail, in this new age…

Pauline Poblete

I came in for an eye exam and received my Rx for lenses. Everyone was friendly and accommodating. The optometrist was helpful in answering my questions and prioritizing my needs. My appt was quick and the place was clean and organized. Although, I did not purchase my frames there, they had a huge selection. I went home with a few pairs of contact samples to test out before deciding if I liked them better than my current ones.

Fern Corpuz

Great Staff, friendly, professional and amazing team. I would like to especially thank Warren for his knowledgable, kind, friendly, professional and amazing skills in adjusting my glasses for 30 years!

Steve K

Simply the best, for many years in a row! I've been with Broadway Vision Source for at least 6 years, and I always get the best service, the most professional team, and the best care for my eyes/classes/contacts. I highly recommend these folks!

amely wurmbrand

Warren and team are wonderful. Always a pleasure. I drive a long distance just to come and work w him. He is the best and my lenses are always wonderful. Great styles and quality and knowledge

Robert Hermes

BVS and Dr Matsunami is the best optometrist I've ever come across in my life. Sadly it took me so many visits with other eye doctors to find out. Highly recommended!!! Thank you Mike!!!

Trisha Barnard

I had an eye exam today and it went great!! High tech and awesome customer service!! Very efficient!

Chris Sirianni

Had worrisome eye issue, I was quickly scheduled with a Doc I hadn’t met. He was great, assured me nothing sinister was in play and recommended a course of action. All very good. Thank you

Angela Escobar

Very professional and I felt complete trust in the doctor's assessment. They are knowledgeable and answered all my questions in full. Friendly and efficient front desk and overall team.

Norm Morrison

Speedy check-in, convenient parking behind the building. Staff friendly and welcoming. Visit was with Dr. Charles who I saw for the first time. He was very good.

Leondias England

Samantha performed surgical quality restoration on a pair of broken glasses for me. Great friendly staff, they will get all my business from now on.

Alta Schlosser

The staff is quick and efficient and there is little to no waiting time. Dr Ruvari is knowledgeable and informed. I appreciate how easy it is to visit for my annual eye exam. The billing is seamless as the team takes care of everything directly with insurance company and knows exactly what available coverage I have. All in all, I highly recommend Broadway Vision.

Miss Joan

I have been coming to this office for years. Always get great exams with Dr. Matsunami. He really is thorough and clearly explains everything. The optician was wonderful. She selected some fun frames from their wide selection. As always I left feeling very happy with my experience.

Marc Milrod

Easy appointment time, parking behind helps. Light at B'vue Ave. for easy in and out. Staff are pleasant, efficient and knowledgeable. So glad our Vision Insurance allows us to go here.

Thom Britton

I’ve been going to BVS for nearly 2 decades and have enjoyed a reliably excellent experience each time from the front desk staff to glasses and contact fittings and all the exams in between. The staff and doctors take time to ensure my understanding of my current needs and options, check my insurance benefits and make recommendations giving me informed choices. Most importantly of all is that Dr. Matsunami has demonstrated honest and caring advice as my vision needs have transitioned from those in my 30’s to those in my 50’s, contacts to progressives and beyond. I have trusted my vision to him and his staff and can highly recommend this team.

Brandy Przybylak

Dr. Yu and the team at Broadway Vision are the best. From the reception desk, to the assistant who checked my blood pressure and eye-pressure, to Dr. Yu herself. I spent my childhood being so nervous that I was going to be "bad" at my vision test because I am so nearsighted. This office makes me feel so comfortable, and as a result, I think my results turn out more accurate.

Kirsten Martin

Terrific service for a former client who now lives out of state! Broadway Vision custom ordered a pair of glasses from a European designer and shipped them to my home. They didn't fit quite right, so after all their effort to get them to me, they accepted my return, no questions asked. Awesome.

Peter Kretzman

I've gone here for many years now, and am always very pleased with the interactions. Dr Riley Nakatsu is knowledgeable, efficient, friendly, engaging. Staff is always pleasant and the office is smoothly run. I couldn't be happier, and wouldn't even consider going anywhere else for my eye exams. Very minor negative (which is now moot): I did have a "too sales-y" experience with the eyeglasses area a few years back when getting my prescription filled there, and since then I have taken to getting my prescription filled elsewhere.

Mona Tanaka

I always get excellent care with Dr. Mike Matsunami. He is patient, kind, very caring and explains everything in detail. I get the most stylish glasses here. Ken, Sam and Sara are patient and give excellent recommendations.

Michael Komatsu

Very pleasant first trip to Broadway Vision Source. The front desk people were nice, the location was lovely, and Dr. Yu was incredibly knowledgeable and easy to talk with. I went to a random store across the street afterwards, and after some small talk with the shop owner, found that she had seen Dr. Yu too and had nothing but nice things to say.

Trevor Pontious

Absolutely the BEST vision company ever. They genuinely care about improving your sight AND go over and beyond to make sure you're stylish. Only worn these glasses for 1 day and had 10+ compliments on my frames. I've been to over a dozen vision companies, by far the most high quality service!

Susan Dennis

Dr. Yu is amazing. She earned an A+ in explaining for sure. She took an amazing amount of time with me and I left a lot smarter and with no questions unanswered. Her staff is also top drawer. I'm just delighted that I found her.

Larissa Cox

Got my vision checked, my glasses prescription updated, and started contacts here, and I had a great experience! Everyone, from the front desk staff to the optometrist to the woman who taught me how to put in my contacts, were very friendly and helpful. Loving my new contacts, and will definitely be going back here next year!

Matthew Porosky

Cool people. Very knowledgable and friendly. I felt like they really wanted to make sure I was happy. Not cheapest option but on the other hand you do get what you pay for here.1. Don't mess around with your eyes. 2. Glasses can make or break your look. They have amazing frames.

Sergey Krasovski

I appreciate personal approach and attention from staff and Dr Srisataysunton. Would definitely recommend this clinic.

Kathryn Green

Dr. Yu is the best. I've been a patient at BVS for over 10 years and I will never go anywhere else. They are fast, friendly, and their billing specialist, Jessie, always makes sure I understand my benefits and my choices before my visit is complete. My eyes are in good hands at BVS!

john ittes

Nice to meet Dr Yu. She’s very knowledgeable and efficient—she was right on time for our appointment and very well organized. This was a big help for me because I was able to make it home to Edmonds in plenty of time to make a prior family commitment.

David Yastremsky

Phenomenal doctor’s office—wish Incould come to them for medical needs beyond vision! Dr. Yu was caring, patient, and methodical. She explained everything at a pace to ensure I understand. She was not in a hurry to prescribe me eyewear and gave me her best recommendations, financially and medically. The state-of-the-art machines and the explanations of what they checked helped me feel in good hands. Even without vision insurance, the price was decent. Would recommend 5/5—already have family members wanting to visit for an examination after I told them about the visit! The reception staff and gentleman doing the preliminary tests were quite helpful and professional as well.

Kiersten Wallace

Fast and easy to make an appointment and they could see four of us at the same date/time. The whole office was friendly, unpretentious, knowledgeable and professional.

mary lawrence

I had a great experience at Broadway Vision Spirce yesterday. The staff were competent and thoughtful snd even helped me order my Uber drive home. Dr. Matsunami was the best. He patiently worked with me to get the best prescription for my eyes and I ended up with contact lenses as well as a prescription for glasses. I am so happy snd can noe read snd play the piano with ease. I am so grateful to Dr. Matsunsmi and the staff at Broadway Vision Source!

Brian Y

My optometrist and the opticians at Broadway Vision have always taken great care of me over many years. They are also VSP preferred providers, which can save you a lot of money on frames if you have VSP coverage.

Trevor Gilmore

My optometrist no longer stocked the brand of frames that I have really come to love (ProDesign Denmark) and after a quick search for places that do sell them, Broadway Vision was just around the corner from me. I was a little annoyed that I had to schedule a frame trial session two weeks out (because of Covid), but after the amazing service I understand why they're so popular and am totally glad that I waited to get in because it was incredible! For me, the hardest part about picking out frames is making sure that they really do fit my face, that the color maybe isn't a little bit too light or too dark, that I didn't pick a size too small, etc etc. Samantha was absolutely amazing advising me, educating me, and helping me get just the right frame. While she was more than happy to leave me to my own devices if I wanted, she offered assistance and it really made the experience not just pleasant but enjoyable, efficient, and I cannot wait until my new classes come in. Trust me, it's worth the wait if you need to get a new pair of frames that will make you look amazing.

Les Hartung

I hadn't updated my glasses in over 15 years. My visit was all good. Examination was thorough and professional. Assistant understood my needs and was very helpful with the process to order and fit my glasses. He even repaired my old glasses. Scheduling, phone and appointment services was quick, easy and friendly. I was ignorant with my Benefits coverage for this visit. Expense was far less than my last gasses we're. I live over 2 hours distance from BVS. Worth the drive. Thank You.

Ken Goldberg

It’s so pro. Never make you wait past your appointment time, very clean and Covid aware, and everyone is very kind.

Jennifer Zeyl

Dr. Matsunami was wonderful and Racine help us get the perfect frames!

rick kline

Everyone was great. No waiting, tech guy was friendly, professional and informative and so was Dr. Vinny. The offices are equipped with state of the art technology. Highly recommend.

James Ward

Dr. Matsunami and the doctors and staff at Broadway Vision Source have delivered excellent eye care over the years. Knowledgeable and always professional, friendly and easy to talk with, they are one of Seattle's most reliable sources of optical care.

J. Chris McEwen

I have been a client of Broadway vision since 1991 - back when it was actually on Broadway! Dr. Matsunami has been my favorite eye care specialist - and I have been wearing corrective lenses since about 1977 so I have been to a lot of eye doctors. He is top notch in his field, explains what they are testing and why, and allows me to have input on the procedures. I love this business and look forward to remaining a client for a long time to come.

Cynthia Levell

Professional, knowledgeable, and very pleasant to deal with. Dr Matsunami is the best!

Don Desonier

I have been a patient of Broadway Vision Source for many decades. I just had my annual exam, and could not be more satisfied - from the assistant of the technician in the pre-exam tests, to my happy annual reunion with Dr. Michael Matsunami, who’s been my long term optometrist.

Nicholas Frazier

Great service, they were able to with what I needed at fast past and left completely satisfied.

Michael Loebe

A professional, knowledgeable, and super friendly staff make this the ideal place for me to continue to visit when replacing my glasses year after year. I've been a customer for four years ~ and have always felt completely taken care of. Warren in particular has been very helpful in helping me find frames that are perfect for my small face. Any adjustments or minor issues are addressed quickly. I've very happy with their service.

Tae Kim

Friendly and knowledgeable staff! I had Dr Ravuri and he was very professional while keeping a light and enjoyable environment.

Rachel Kim

I had a really great experience. They were very clean and took awesome steps to make everything safe during COVID. Dr. Yu was very nice and just made my whole experience amazing. She gave me a very thorough eye exam. 10/10 would recommend

Carol Wilson

I have been going to Broadway Vision Source for several years and have always had excellent care. Dr. Matsunami is extremely thorough, has the latest technology and provides very helpful answers to any questions. If my eyes haven't changed very much he is quick to say that it's not necessary to buy new glasses. John Guild has always been extremely helpful in finding the right glasses and lenses for me when I needed them and making sure that I'm thoroughly satisfied with them.

Andrew Montague

I had an awesome experience at this I clinic. Everyone was friendly and knowledgeable. Thank you!

Susan

Went for an annual check up. Dr Ravuri showed me high tech visuals of my eyes and explained everything really well. Very sweet visit.

Dustin Akers

Dr. Yu and optometry assistant Joe were fantastic. I was seen right on time, everything was explained in detail and was very professional. A very nice new patient experience.

Xavier Perez

I’ve been a BVS patient for the last 5 years. Each time I’m ready for a visit, I have a customer centric experience at each touch point. Dr Matsunami is professional and courteous. John W and Samantha really stand out in their customer service (kind, engaging, punctual, and always ready to assist). I highly recommend checking out BVS.

Rebecca Adams

Shout out for a great office! Great COVID 19 protocols, with spacing & cleanliness. Friendly, professional staff. Lots of high tech machines - I had the option to get the standard dilated eye exam (yuk) or an exam with the Opti Map machine for a small fee, that does not require dilation (yay)! It was so worth it! My eye exam was thorough and painless. Dr. Yu is great to work with!

C F

Short review: Skip the opticians and go straight to the front desk if all you need are contact lenses. Even if they tell you otherwise. Full review: It was a mixed bag. The staff and Dr. Matsumani were excellent. Quick service and incredibly friendly. Then the end of my appointment came... I was directed to meet with an optician to get my contract lens prescription and ended up sitting at one of their desks, completely ignored, for almost an hour. They were helping other customers but not once did they make eye contact or say a quick "I'll be with you soon" to acknowledge I was waiting. I finally walked up to the front desk to ask if I absolutely *had* to see an optician to get my prescription since I'd been waiting so long. Answer was no. How frustrating.To her credit, the receptionist was very apologetic and got everything set up within 10 minutes. I just wish I hadn't wasted so much time.

Jamie Strayer

John helped me to pick out the perfect glasses for my first bifocals. He advised me on the best frames to have the thinnest lenses. He educated me on what frames look best for my facial shape and where the glasses should center on my pupils. They create their lenses on-site and my glasses were ready within days. I love my glasses and the service was phenomenal. They made things more of an experience like working with a friend- not just another customer.

Carmen Bendixen

I've been coming here for years, both for eye exams and for new glasses and contacts. The care is top notch, and if you need style tips for picking out your new specs, you'll get that too.

Jiaming Zhao

Great standard eye exam and contacts lenses exam by Doctor! Fantastic glasses team that helped me with confusing anti-reflective choices and issues. Thanks for changing my lenses!

Greg Schmale

These folks are great. They are efficient, effective, pleasant to work with, accommodating... When an error was made in preparation of new lenses after I had cataract surgery (likely was my fault for not confirming the plan), they took the glasses back and straightened out the prescription for no charge. Couldn't ask for more.

Danielle Ruiz

Excellent customer service is extremely difficult to find these days. When I walked in for my appointment on a Thursday morning I was greeted by Anna with a smile. They had a couple minor computer problems, but Anna and John W. were very apologetic. I appreciated the fact that they laughed it off, and didn't let it ruin their morning. In addition, their friendliness and smiles helped relieve my stress level from the morning traffic (I commute from Redmond). Warren is amazing, and has awesome customer service skills! He definitely knows his stuff. I went in on a Saturday to pickup my glasses and was a little nervous because I had my 3 year old with me, but John G. was super kind and even acknowledged my 3 year old. Anyone who acknowledges my children, and provides awesome customer service deserves to be recognized. Thank you John G. You made my visit a success, and less stressful. :)

Cambria Pardner

I love this place! Dr Ravuri is great! The gentleman that helped me pick my glasses gave me one of the best customer service experiences I've ever had. He helped me pick out a really cute pair of glasses, was very patient as I tried on lots of frames, and gave me super helpful advice with regards to my vision plan!

Alice Mwangi

From the first call that I made on April 24th, 2019, I had the best receptionist who took the time to listen and explain things very well. On the actual day of the appointment, 1st of May, 2019, I was attended very respectfully as I got in, all the people in the room below, raising hands to say hi as i turned to them. The lady who did the preps for the doctor was very patient, cheerful and willing to explain all the procedures that she did, and even repeated to me when I did not understand something. Finally I was attended by Dr Ravuri who was very knowledgeable with everything he was doing. I would recommend Broadway Vision Source to anyone in need. The prices are also very reasonable.

Semhar Negassa

I’ve been a patient/client here for years. They’re efficient, friendly, and professional! I look forward to each visit because I know they will take care of me and my eyes.

MJ Irelan

We are in Seattle for work and my partner's glasses ran into some mishap. This was the closest optometrist to our hotel and one of the staffers did a complimentary repair of his glasses. I can tell while sitting in the waiting room that the patients love this place and that the staff here are very kind and nice. It's a blessing to run into people and businesses like this. To the staff at Broadway Vision source: keep up the great work and thank you!

Bo Secord

I've been coming here for years. Dr. Nakatsu is personable, thorough and overall fantastic. The front desk staff has generally been quick to respond and assist with any insurance questions. I just recently first used their glasses service and Ken was super helpful, explained everything and got me everything I needed.

Eric Johnson

I’ve always been thoroughly pleased with Broadway Vision Source for many years. The exams are fast and wonderfully high tech and everyone has always been super friendly and knowledgeable. They really take their time to help find the right frames for you that you’re happy with without any pressure to up sell you on anything crazy. What more could you hope for?

Nathaly Talavera

Excellent service, since you enter all the people are very kind and helpful. Dr. Ravuri was amazing and he explained everything to me, and I am very satisfied with my exam. Warren was the best to help me find my glasses and explain which ones were better for me dependent on my face. The best optics I've ever been in my entire life.

Dona dei Cuori (Cat)

I've been going here for nearly 10 years and wouldn't go anywhere else. Dr. Matsunami takes the time to get to know you, talk to you in detail about options, and has a remarkable historical knowledge of the industry. As a patient you feel taken care of and smarter about the vision decisions you're making for yourself. Getting glasses is like having a personal shopper. The "Wizard" is also knowledgeable about trends, glasses, style, pricing and can answer all your questions.

Dirk Lebsack

My first visit: Dr. Ravuri and the staff at Broadway Vision Source are very professional, friendly, knowledgeable and timely to respond with any questions or scheduling changes. They also helped me navigate the abstruse web of convoluted insurance coverage I have to work through. Dr. Ravuri is, literally, a super eye doctor.

Carly Thomson

Broadway Vision Source was very friendly, punctual, and thorough! Thank you Anna, Joe, and Dr Ravuri!

I-Wei Feng

I have been coming here for years for eye exams and new eyewear. Dr Nakatsu is very patient and thorough during his exams. My eyes are going through the typical middle age aging process, so the type of lenses I need, both contacts and for glasses, are changing even if my prescription hasn't changed. Every year Dr Nakatsu listens to my concerns and gives me the options to try and decide. I also see Warren, the optician, to help select frames that work for my face. Warren makes the process really fun and also very personalized. I recently got my first pair of progressive lenses and Warren have me a tutorial on how to use them for different situations. I live further from the office now but I make the trip year after year because great service is rare.

Jane Treeheal

Dr. Matsunami has been my doctor since 1984. I have been very fortunate to have benefited from his care all these years. His friendliness and sense of humor have been an added bonus. I highly recommend Broadway Vision Source.

Olivia Holden

This was my first visit to the eye doctor in 3 years. As a new patient I was told to arrive 15 minutes early. I was the first apt and the office was not open until the time of, so I was stuck waiting outside. I was offered quality service and felt like I had an sufficient exam and client experience. Would return again.

Britton Steel

I've been coming here since the 90s, back when they were on Broadway. Dr. Matsunami and Dr. Nakatsu are both wonderful and so good at what they do. For an added bonus, Dr. Nakatsu is from the Big Island of Hawaii, so if you are kama'aina and looking for an eye doctor, you will want to become a patient. Their selection of frames keeps getting better. John G has always done right by me and i recommend him very highly. I'm looking for something eyecatching but not too wild, and he always steers me in the right direction. All the staff is very nice and very considerate. I couldn't recommend them highly enough. In fact even though i moved to Southern California over a year ago, I'm still coming to Boadwsy Vision Source for glasses and all my other vision-related needs.

Brandon Dellinger

This was my first visit and I was beyond satisfied. I had a bad experience a couple of years ago with another Optometrist office. The front office staff there was not welcoming and I felt very rushed through the exam with the doctor. BVS was the complete opposite. The front office staff was friendly and welcoming. My exam was great and Dr LeClaire explained everything as she went along. I don't think I've ever had such a thorough eye exam. I would definitely recommend Dr. LeClaire and BVS to anyone!

k swan

This is the most wonderful place to go. Dr. Is knowledgeable, kind and happy. The staff are great and so very helpful. They know their business, no hassles. Highly recommend.

William Stacy

Everyone was very professional and considerate. Very good service!

Debra Revere

Optometrist is great. Helped me get prescriptions for 3 different types of glasses. Front staff and optometry asst friendly and helpful.

Malixe Photo

I've been going to Broadway Vision Source for my eye care and eye wear needs since 1995-- they've always taken good care of me and I've never had any reason to want to go anywhere else. Dr. Nakatsu is thoughtful and professional and the optometrists, John G., Warren and John W. have often gone above and beyond what I would expect in taking care of me, making sure I've got stylish and good looking specs, and taking care of any problems that came about because I was a little too rough on my glasses. I've never had any reason to think about going anywhere else.

Gloria Leyba

Professionally, the best. Very thorough; with engaged discussions, & explanations. I came away, feeling reassured with treatment & a plan of care, for my eye trauma.

Alison Fujino

I have been to almost every reasonable optical service in the Seattle area, and there is no one better than Broadway Vision for all the services. Even though my eye insurance doesn't cover them, i make the decision that my eyes deserve the best, and i'm going to them out of pocket! Don't make the mistake, get the best eye care.

Thomás Inskip

I have been going to BVS for almost six years now. I keep returning because of their friendly and professional staff, their doctors who take the time to make sure everything's right, as well as the top notch quality of the labs they use to produce lenses. It's always been an excellent experience.

Hannah Reifler

The staff are super friendly and knowledgeable; the Dr's courteous and happy to answer any and all questions. We discussed not just my eyes but overall health and all concerns and questions I had. I was left with no concerns and left feeling happy and reassured that my eye health was in good hands.

Sean Diaz

I’ve been coming here for my optometry appointments for years now. Always satisfied with their services and they always go above and beyond with customer service.

Marcus Montana

I've been a patron of BVS and a patient of Dr. Matsunami for roughly 20 years. Need I say more. Competitive pricing, exceptional customer service, wide selection, and a staff member with an uncanny ability to pair you with the frames that compliment and suit you. Thanks Warren! I'd be remiss to neglect mentioning the indelible and recently retired Sandra for years of extraordinary customer service upon walking through BVS doors year after year. You are missed. It is with extreme trepidation that I met with your departure.

Aileen Ellis

I've been a patient at Broadway Vision Source since 1998 or 99. Dr. Nakatsu is one of my very favorite medical professionals and both opticians named John are fantastic at what they do. I wouldn't dream of going anywhere else for my vision care.

Casey Selanders

In Seattle traveling from Canada, I stepped on and broke my glasses. We went out to shop and brought the glasses in hopes we might find a place to fix them. Stumbled on Broadway vision source and was helped great. They have glasses that are donated and cut my lenses down to fit a pair they had available. Frames were free and charged a very small amount for the work done on lenses. Wonderful and friendly staff!! Would be lost without this place, literally.

Lancer Forney-McMahon

I have been a customer of BVS for many years now. They are a member of the GSBA, and have been excellent to me through the years with all of my vision needs. They have excelled during the pandemic and I highly recommend them to anyone looking for top quality vision care. My eyesight is super important to me and I have many needs. I need to be able to see when cutting hair in the salon, removing fine hairs from my clients' faces when unwanted, as well as when working on my business in my home office. I also need to be able to see clearly when walking into and out of the sunlight. Here in Seattle that can be tricky, as the landscape and weather are constantly changing. Having transition lenses has helped me to not sprain my ankle anymore, which if I do again, would put me out of work/off of my feet for an entire week! My eyes are also older and I am in progressive lenses. I have had no issues with my lenses and if I do, they will find a better solution for me.

Rob Elliott

As always the service levels were wonderful. Warren was extremely helpful with my decision to purchase a pair of computer glasses for work. His experience and knowledge in the optical field is wonderful.

Michael Raitt

Outstanding as always! Caring. Helpful. I’ve been going to them over 25 years and never anything other than outstanding!

Patrick Kennely

Everyone was super nice and did a great job explaining any questions I had.

crows nest

Excellent staff and optometrists. Always friendly and eager to assist with appointments, exams, and eyewear. Highly recommended! Ditto the above, following my most recent visit!

Candace Ramirez

Just had my eyes checked here, and I highly recommend this place. I saw Dr. LeClaire, and she was so informative and friendly. I trusted her right away. Then John helped me try on frames, and he was so pleasant and seemed to know what would and wouldn't work. He encouraged me to go with something fun and with a little flare. I'm planning on going back to purchase my frames from them.

Lindsey Tsuya

MaryJo and John are both amazing! I have never had a better experience than working with the two of them. MaryJo was very informative about the status of my glasses and let me know when they would arrive. I really appreciated all of the communication. I strongly believe in more communication than little communication that leaves you in the dark. I recommend them without hesitation!

Lorraine Woods

Being new to Seattle, an acquaintance recommended your store to me. I was most impressed with (fitter and frame stylist) John's professionalism, his listening skills, and helping me select the appropriate frames and colors. Despite a glitch with the lens color and communication with the outside company, without any hesitation I do recommend this office, the OD who performed the eval., and John Willard's excellent customer service and knowledge about frames and the process involved. Kudos to this organization!

Doug Olenberger

Great as always from Joe to Dr Ravuri to Warren. Very efficient service. Always look forward to my annual checkup.

Alex Pinkerton

Extremely pleasant. All the staff made me laugh and feel very comfortable. I came home and happily declared they were my new favorite eye doctors. Awesome team. Thanks again!

Denis Adair

Everyone from the front desk, to the opticians, to the optometric physician is courteous, considerate, knowledgeable and expert in their role. The equipment is state-of-the-art, the exams are thorough, and the results are discussed clearly. The choice of eyewear is outstanding. I cannot imagine going anywhere else for my eye care, or my eyewear!

Sydney C

I recently purchased some contact lenses, exam & fitting. I was very impressed with the attention and time Dr. Kim gave through my exam. I have been wearing gas permeables for 16 years and don't like eye exams at all. If you wear gas permeables(which she explained to me) you need a custom fit(unlike soft contact lenses). This she did, she thoroughly measured and examined my eyeballs and as a result they fit and feel quite comfortable. I could tell she is passionate about her field as she took the time to answer my questions and taught me a lot about my eyes. First time ever that I feel strongly about staying with my doctor. :)

Michael Huffman

I needed advice picking out frames. All three guys had great feedback to prevent me from looking weird. They picked SALT brand frames for me that I love and get complements on. For the last 6 years whenever my frames needed a tune up Warren and John were there to straighten them for free. It's an intelligent and fun place to shop for high-quality frames.

Xin

I broke my glasses the previous day, and was essentially blind until i could get new ones. John and the staff at broadway vision were not only quick to present replacement options, but were able to hack up a temporary pair for me to use until the new ones come in. No way I could see them rated anything below 5 stars.

Michael Hampton

I have a fat head so it's hard to find frames that fit without pinching. This place consistently meets my needs for comfortable frames in an array of styles and materials. I also have kariteconis so it's great that their Dr can also monitor my eye condition.

Hair Guy Lancer

Eddy Adams

This optometrist is the best! I went to Capitol Hill Vision up on 15th before this and didn't like it overall. Moving to Broadway Vision Source has reinvigorated my enthusiasm in keeping my prescription up to date! The staff and doctor were friendly, helpful, and very knowledgeable. We geeked out about chromatic aberration and refractive indices. I'm looking forward to coming back here every few years to keep my eyes seeing clearly. Now that the rain is gone.

Jesse Huang

I came in to repair glasses that I had gotten elsewhere- one of the temples had broken off. After dropping them off, they were able to repair my glasses the same day with new temples. It was very convenient!

Amanda Varney

Felt well taken care of. Very up to date office and great staff. The doctor was friendly, capable, and answered all my questions.

Keyonna Saloy

Omg I was in desperate need of some new frames and you guys saved my life!!! Your optician, Samantha, was also able to fix my broken ones as well!!! Thank you soo much for such an excellent experience and the customer service was great!!!! 🥰🥰🥰 …

Ansel Santosa

John is amazing! I didn't know someone could be so knowledgeable about the fashion and trends in glasses. We didn't end up finding the frames we bought here but I would definitely recommend the customer experience.

Micah Reynolds

Quite possibly the best place to get glasses in town. Especially when you have a great team working there that so helpful. Major kudos to Warren “The Wizard of Eyes” for everything. He’s not called that nickname for nothing!

Maria Wald

The service was outstanding efficient, everybody was warm and friendly and I got exactly what I wanted to on time.

Shaun Ross

They were able to squeeze me in, as I had something irritating my eye that hadn't gone away for the past few days. So happy it wasn't something serious. Thank you!

Mammal Commune

My dog got a hold of my glasses and chewed up the little plastic nose pads on them. I went into BVS and they replaced the nose pads for free in about five minutes! THANK YOU SO MUCH!!!

Leidy Mena

I have to say i always have great experience in this office the girls are so helpful. The doctors are amazing and the service is incredible. Comparing to any other doctors office this one stands out to be one of the best! Definitely recommend it for anybody!

Tyler Gilleland

Graat everything. I always have a great experience here. All the staff are friendly and efficient. Each experience has been wonderful

Josh

Everyone was friendly/helpful, and they have a great selection of frames 👍 …

Debra Rose

I saw Heather today. What a great doctor and person. I have a special eye condition. She was so nice explaining. I felt so comfortable. Thank you!

Jeff Burger

Return client, 2 years in a role. Awesome inventory -selection to choose from. Professional, knowledgeable and friendly staff. Fair prices too!

Nick Lynch

I have been going here for more than a decade. Great doctors, great opticians. The eyeglass selection is not as good as it used to be.

Maggie Murphy

First time here, great experience especially with Ken, he had the best customer service attitude. Look forward to getting my new glasses!

Eunice Ko

Really great staff and knowledgeable providers. Helps work with my insurance to give me the best deal. Good frame selections!

Sanjay Arichandran

Had a good experience when i checked my eyes here with Dr Heather. She was very kind and addressed all my questions. Recommend this place for vision check.

Rick Martin

I really like everything about this business. On time, polite, clean, smart, and a fun atmosphere. Way to go.

Sally Stewart

I have been a patient at Broadway Vision for over 30 years. Excellent staff and service - they go the extra step to insure you are satisfied.

Kurt Hartwig

Great exam and experience with the optician. Very happy with my experience and looking forward to being a regular client.

Kate Russell

The staff was very friendly and helpful, the technology used is cutting edge, and my eyes are grateful!

John Houston

I always have an amazing experience at Broadway Vision. They are always helpful and go above and above to help me. Highly recommend using them.

Ken Yalowitz

Everyone from the front desk to the exam room is great. Always a very positive experience at Broadway Vision!

Benjamin Ivanek

Very helpful, knowledgeable and kind

Lowell Bander

Everyone I worked with yesterday -- all 4 people -- were extremely helpful and kind. 10/10 wild recommend to a friend.

Molly Perkins

They are friendly, efficient, and helpful. I've always had a great experience here both with the Dr. LeClaire and Warren. Thank you!

Anthony Hansen

I have been going to Broadway Vision Source since they were located on Broadway! The location has changed but the service and professionalism has always been excellent.

DC Thomas Given (dctg_)

I love this place and just a quick walk from me! I love the staff here. They are honest, friendly and thorough. I keep having my coworker join me in visiting this place!

Darryll Wolf

Awesome staff and doctors. I've been going to BVS for years because they offer consistently excellent service.

Ari Travis

Incredible staff and doctors. I saw them for years. I'm so sad that I moved away from Seattle because my new doctor is terrible.

Fernando Perez

Great experience, minus the long wait. I sat waiting 40 mins past my scheduled appointment time.

Zander Nevitt

Am exceptionally good customer experience from start to finish. These guys really do deserve their high Google rating.

Appointment with Dr. Ravura was great, and he didn't push for unnecessary things.

Ryan Trad

excellent service and frame selection

Eddie Suguro

Very good service. There was one glitch when the voice mail message didn't get through (or I did something wrong with the phone), but otherwise I was very satisfied.