Reviews of Visionworks Commons at Sugarhouse. (Optician) in Salt Lake City (Utah).

Visionworks Commons at Sugarhouse

145 Reviews

81 Comments

Optician

Optometrist

1134 E 2100 S, Salt Lake City, UT 84106, United States

Description

Information of Visionworks Commons at Sugarhouse, Optician in Salt Lake City (Utah)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Visionworks Commons at Sugarhouse

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Reviews of Visionworks Commons at Sugarhouse

Ivana Tauteoli

I took my two daughters for their first eye appointments. I love the doctor and love the staff! My daughters can be really shy, but the staff and doctor were so patient and attentive. Thank you!

Christy bills

I've seen the doctors here a few times and always felt like they were thorough and did a great job, which is great because you really have to trust an eye doctor! Additionally I'm impressed with the staff at this location. They are friendly, organized and helpful. I got three pairs of glasses recently and had a problem with two of them. They actually stood by their 100 day warranty which really impressed me. I especially appreciated Bella and how wonderful she was to work with, even fixing my old glasses while I waited for my new ones to come in.

Kathy Bochnowski

Just had a great experience here. Amanda was super helpful and efficient. First she assisted us with finding the right frames and then easily processed our insurance. Piece of cake. Happy customer.

Jacob Jones

I was seen by Dr. Scott Craig, and he was fantastic. He quickly diagnosed that I had some pitting in my eye, helped me to understand why it was happening to prevent it in the future, prescribed some eye drops that would help it heal faster, and let me know that my previous doctor had downgraded my lenses when switching over to a variant for astigmatism. The follow-up visit was quick and now my eye is feeling great. Easily the best experience I've ever had at an eye doctor.

Bella Lamie

I had a really pleasant experience at this location! The staff was really awesome and even helped me pick out some frames. The doctor was really personable and gave a thorough exam. Definitely will be returning for my next exam!

Alea War

Very pleasant people and awesome customer service. A great selection of glasses too. I was surprised to find a pair I wouldn’t usually choose but they looked great. I also got my contacts quickly. Excellent place to get you eye exams.

Boyd Petrie

Visionworks is a relatively nice place with a good selection of frames. Their optometrists tend to be pretty thorough and professional. My main objection comes from the prices of their contact lenses and glasses. Other clinics--Costco comes to mind--offer the same lenses for almost half the price as Visionworks does. So I'm averaging this review out with a 3 star rating: 4 for service, 2 for price.

Alexis Rousek

I really enjoyed my time at Sugarhouse Visionworks. When I went in to have my contact fitting they made the experience way less intimidating and the manager even gave me a free glasses case because I mentioned that I scratched my old pair. They are really nice here. I would recommend it.

Alexander Kovalenko

Went here to get new glasses using my Vsp benefits and it was a wonderful visit. The selection of glasses was great, the exam was fast and efficient, and Rebecca did a great job at explaining to my wife and I the different options for new lenses.

Gloria Dwight

Visionworks associates explained that my VSP benefits that was not used in 2020, that I was able to utilize my 2020 this year and my 2021 benefits! Rebecca is so helpful and friendly and was very knowledgeable. I recommend coming here for glasses and a good time having a great experience with eye care.

Liz Harwell

I purchased glasses for my daughter a couple of weeks ago. Her glasses are so cute, because they they have such a great variety of frames to choose from. The staff was so helpful with their recommendations. She has a high prescription for her lenses and likes the transitions so since I know they cost more I was relieved when I was quoted the price. It was well within budget. We'll definitely be returning here!

Alyssa B

Had a great experience here! The staff was so friendly and accommodating. I had issues with expired insurance and they worked with me through the whole thing. Dr Alder made me feel calm and preformed the test with great efficiency. He was also friendly and personable. Every single person working on the floor made me feel like I could release my shoulders and just relax. I usually dread optometry appointments but this was great!!

Taylor Mecham

I only go to Visionworks whenever I have my exams! They always treat me well and help me find the best glasses and prices. I go to the Sugarhouse store and Rebecca is the person you want to see! I don’t trust anyone but her when it comes to my vision. Don’t go anywhere else!

Elias Perez

First of all, I was a first time buyer 6 months ago. The promotional sale helped me get new glasses for the first time in 3 years. They got their money and I got my glasses. For most that's the end of story, but I've been able to reach out for minor adjustments (that many try to do on their own) and tips on maintaining the new pair. The quality of service has been phenomenal and I recommend them to everyone! Jake runs a clinic for customer care and quality service. He is a true expert and a service oriented individual. Ask for him at the location on 2100 South and tell him Eli sent you. YOU WILL NOT BE DISAPPOINTED!!

Stacey Eugster

We went there to get my daughter's eyes tested after she failed the Drivers eye test. The staff was friendly and the eye doctor was awesome! He was very sweet and did an excellent job. He made my daughter feel at ease from the beginning to the end of the exam. She got really cute frames and her prescription was perfect. Can't wait to get my eyes done there!

Shania Lynch

We visited Visionworks today for a scheduled eye exam and the purchase of glasses! We were greeted as we walked into the door and taken back to the exam room within minutes! The entire staff was knowledgeable and friendly. Chanda M. gave her expert opinion on the look of the frames and helped us check out. We appreciate the timeliness, helpfulness and overall customer service from Chanda and the Visionworks staff! Thank you!!

Jaleece Meyer

I haven't purchased glasses for several years and I was really nervous on purchasing new ones. Through the entire process Laura was very helpful and patient with me, with my questions and concerns and assisting me with my insurance. My glasses came a lot quicker than expected and I couldn't be more happier with the results. The staff when I picked up my glasses were very friendly and Laura recognized me right when I walked in. I definitely will be returning.

Cheryl Sneddon

Quick service usually for glass adjustments. Ok for eye exam if you have no major issues. A good selection of frames and very often will have buy one get one pair free promo going on. Usually get new glasses in 5 to 7 days which seems a bit long now days but not excessive. If you need a quick pair of glasses this is not your place.

Ashleigh Hamilton

Awesome eye doctor and incredibly helpful staff! For those of you with VSP they have a program called VSP-Cares that will let you get a second pair of glasses if you didn’t use your 2020 benefit. Thanks to the staff for hooking me up!

johnny Drinkard

Came in for 2 pairs and got one regular vision and one rx sunglasses. I can't say how helpful the staff are and they even went a little darker on the tint. So great I recommend them to everyone!

Matt Harvey

Second great experience here. Dr. Alder took his time to explain everything and was very friendly. Jake also explained things thoroughly, answered all my Qs and was great to deal with (regarding glasses). Jeremy Buck (GM) helped out with sunglasses. He was informative in the break down of all the costs and helped me determine what I did and didn't want in sunglasses. All provided excellent customer service!

Laura Lasco

As a first time Visionworks customer, I found the store, the selection of frames and friendliness of the employees superb. I was greeted warmly, asked if I needed help. Had a thorough eye exam by Dr. Adler. Chandra was a great in helping me select two frames. When I went back to pick up the frames, again, I was greeted warmly, new glasses presented and Tyler fitted them perfectly. Both Chandra and Tyler were lovely. Very friendly and complimented the choice of frames. I also like the texted reminders of my appointment and the friendly manner in which Cody answered the phone and made the appointment. Visionworks is my new go-to for frames and annual eye exams. Thank you! Laura

Lexie Van Orden

Tyler was awesome to work with and everyone was SO fun when picking out frames!! Rebecca (GM) was very very helpful and it was such a great experience all the way around! Picking out glasses is always so intimidating and hard, and I was able to pick out two frames that I love and got them both! Would highly recommend the Sugar House location, I know I will be going back!

Joanne Anton

A huge shoutout to the Sugarhouse store. I highly recommend this store. The staff and manager are friendly and welcoming and the service was great. I needed a new pair of glasses after my cataract surgery. The staff and manager helped navigate through the insurance paperwork and helped me pick out a great frame. Five stars from me.

Amy Christensen

The team at Visionworks was amazing. I was hesitant to get glasses. Dr. Alder was so professional and made my exam easy! Jake assisted me with sunglasses, computer glasses and also assisted me with learning how to put in contacts. He was so patient. Great Experience!

Cory Hruska

Needed some work done fast on my eyes because I was headed out of town and the whole staff was very accommodating and even overnighted my contacts! They are all very nice and helpful. Not sure what these other reviews are complaining about. The main eye doctor guy was very good too. He corrected my prescription I got at a different place just a few months ago and my eyes feel great and i have way less headaches. They will be my official eye doctor in SLC for now

Ashlie Mauger

Doesnt matter what time you make your appointment you will be waiting at least a half hour to 45 min past your appointment time, but overall a good experience.

Haylen Radford

I was a little hesitant in making an appointment here seeing some of the reviews but my experience could not have been better. Dr Alder was so kind and thorough. And Mimi was so awesome. She spent a lot of time talking to my insurance company to make sure we're getting the maximum amount of benefits. She was very friendly and made our visit as pleasant as possible.

neida munguia

We have constantly returned to this location because of the fantastic staff and help we receive. I would recommend it to everyone and everyone looking for a new optometrist. They have a wide selection, and there seems to be something for everyone!

Bradley Dutton

Omg...BELLA is so dope. intelligent and straight to the point. Isabell was sweet and patient.. I have owned my glasses for a year and a half, any time I need an adjustment, the staff helps with a smile and great conversation. My business is appreciated and I and grateful for such an amazing store with many choices to fit my style!

David Tola

I came in because one of the pads on my glasses broke off today. Employees were friendly and helpful. They didn’t even charge me for replacing the pads and i didn’t even get my glasses here. 5/5 just for the awesome customer service.

Ivy Kovalenko

Loved this place! Employees had great customer service! I love that we are taken such great care of by VSP cares! They are my favorite provider and love how they take care of their clients.

James

The staff is excellent. Very helpful. The doctor explained eye tests fully. Huge selection of glasses with fair prices. Very good experience here.

Keepin Itreal

Been going here for about 15 years now. I know shipping is delayed these days BUT my contacts arrived twice faster than Amazon HAH.

andea K

Been to this place ever since I was younger and now that I'm an adult I don't think there is no other place I'll go for my glasses!They are so fast and patient! Like literally it takes about 5 minutes after I choose my glasses. Seriously enjoy going here everytime!

Sylvia Bae

Was well staffed and clean. Nice display of frames and many to choose from.

Quinn

I've been going to this location for years. The staff is always extremely friendly and helpful, and my doctor is knowledgeable and explains everything very clearly. Unlike other reviewers, I have never had a poor shipping or customer service experience there.

Antwoine Edwards

Honestly it was a great visit. The workers were really nice and everything went quickly and smoothly. When I got my glasses needless to say I was excited because I am finally able to see. They did a great job.

Brad H.

Great job at taking the COVID-19 virus seriously. The staff was very friendly and we felt very safe purchasing our eye exams and glasses at this location.

JENNY ORENGO

MY APPT AT THE SUGARHOUSE STORE WAS FABULOUS. SOOOOOOOOOOOOOOOOOO MUCH BETTER THEN THE FASHION PLACE LOCATION. I RECOMMEND THE SUGAR HOUSE STORE IF YOU WANT 5 STAR SERVICE. THANKS SUGAR HOUSE VISIONWORKS FOR THE GREAT SERVICE I HAVE EVER HAD AT ANY EYE VISION PLACE. SEE YOU NEXT YEAR. JO

Robert Arrington

from the moment I walked in they worked very hard to make sure that my needs where taken care of. They Have a very friendly staff and always up beat. Dr Alder is soft spoken and very good to explain what he is doing.

Colton Welch

Went into get my glasses fixed and found out that I was able to use my 2020 benefits with vsp. Got new pair of glasses. Vsp cares.

Jeri McKendrick

Selena was wonderful in helping out with my order. They are friendly & very helpful. Thank you Selena.

en a

Rebecca D is AMAZING! She was such a big help today and I appreciated her taking the time to help me.

Carol Saseve

My experience was really great! Dr. Alder was so sweet and my perscription this time was better than the other place I went to. Tyler was really helpful as well and explained everything in detail. Would recommend to others. Thank you all!

Kit Smith

Called them on a Sunday afternoon and they told me to come right down. I had virtually no wait, everyone was polite and efficient. I got just what I wanted and the price was reasonable. Will definitely go back here.

C. Dan

Tyler saved the day! I was in a panic. I didn't think I could find help on a Sunday. You can tell they care here. Not only was my problem solved, I think I found my next pair of glasses. 🤙🤙🤙 …

Kye Funk

Dr.Alder and the team at Visionworks have always been nothing but amazing. After 18 years of wearing contacts Dr.Alder was the only Doc to say, “You’re contacts diameter isn’t the right one for your eye and made my experience with contacts the best ever! Wouldn’t see anyone else but my team over at Visionworks

Brandon Aho

Excellent staff came in with broken glasses from some place else. Staff fixed me right up and would not except payment. Will be coming back for eye appointment and my next pair of glasses!

Pamela Stockman

Great experience with my Drs appointment, Rebecca the manager was very helpful, and professional. I will send all my friends and family there.

Trinity Larsen

I would leave more stars if I could! Amazing customer service, Tyler was especially helpful and gave really great recommendations! I will definitely be coming here in the future!

Cindy Rupe

This is the best place to get your glasses , I wear progressive lenses I have never had a problem getting used to them , the staff is awesome , Jamie has helped me get the best fit ,

abby nani

The only reason I gave this a three star instead of one is because the eyewear selection was good. However, the staff needs customer service training, and to know more about insurances.

Lindsey Harline

I have had mix ups with my prescription and address here before. And I always feel like the employee service I receive is unprepared and unprofessional.

Dan Harding

Went in for eyeglass repair, best customer service:) I will send all my family here for all eyeglass needs!

Sarah Dixon

These people are amazing. I live out of town and had an issue while visiting SLC. They went above and beyond to help me. I wish I could be a regular customer.

Noel Walters

Great customer service, high sanitary standards, and a very personable staff. I will be returning for my eye care needs.

Cindy Slater

The manager Rebecca was wonderful, very attentive and I am very happy with my glasses

Raine Benson

Rebecca D. The general manager was so awesome! Very friendly and patience is what will keep bringing my family back!

Chelsea

Dr. Bigler was very informative and took his time with my Rx. Good frames selection.

Dan Harding

New Management, Rebecca was great and very helpful, great customer service. I'll be referring all my friends and family here.

Unknown Person

Staff was excellent, couldn't have been anymore welcome. I won't go anywhere else.

Jonathan Mecham

I though the staff was excellent! Very helpful and friendly! They also have a great variety of frames.

Craig Dean

Jake Harwell was extremely professional. He provided an excellent solution to my needs. Go see Jake!

Oliver Flatt

Dr Alder is amazing. He gives kind and full explanations and does good work.

A. N. M. TAUFIQ ELAHI

Excellent place, excellent people. Great for getting a pair of glasses.

Susan Buck

Amazing service. General Manager went above & beyond to help. Would give 6 stars if possible.

Zach S

Friendly staff. Helped me with a screw on my raybans.

Matt Didonato

Jake did a great job for me

Matt Sanders

Good selection but be wary of the upgrades

Kip Swan

Great office and staff

Taylor Flanders

Nice and efficient.

Hawkin Saeger

Went here originally because it was in network for me and close to where I lived. Always had a good experience with the staff and the doctor. I have been 3 times now and will plan on continuing to go back as long as I live in the area.

A Moreno

(Translation) I chose to visit Vision works in Sugarhouse to correct my glasses that were done elsewhere and they did so beautifully. The staff was attentive and helpful. I offer my experience in hopes it helps someone else come into their store. I saw this store to have my glasses corrected from elsewhere. The doctor speaks Spanish and answered all my questions. He recommended it to everyone who is looking for an eye doctor. (Original) I chose to visit Vision works in Sugarhouse to correct my glasses that were done elsewhere and they did so beautifully. The staff was attentive and helpful. I offer my experience in hopes it helps someone else come into their store. Yo viste esta tienda para que corrigieran mis lentes de otro lugar. El doctor habla español y contesto todas mis preguntas. Se lo recomendó a todos que estén buscando oculista.

Casey Hughes

Jacob S

Theodore Dechter

summer chatwin

Margaret Broadus

Bl8ke MksUThk

MsWoody

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