Reviews of Sugar House Vision Clinic. (Optician) in Salt Lake City (Utah).

Sugar House Vision Clinic

75 Reviews

61 Comments

Optician

Optometrist

2178 S 900 E #4, Salt Lake City, UT 84106, United States

Description

Information of Sugar House Vision Clinic, Optician in Salt Lake City (Utah)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Sugar House Vision Clinic

Popular times

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Reviews of Sugar House Vision Clinic

Cayla Ray

Great experience from start to finish. As someone who has never had an eye exam or utilized such benefits I was impressed that they encouraged me to call my insurance prior to scheduling to avoid out-of-network fees. Upon arriving, Brian was very friendly and informative. Dr. Valliere was equally as friendly and spent significant time trying to best explain and understand my chief complaint. I highly recommend and would definitely return for any future needs.

David Gustafson

They are the best. I see Dr Chatwin. He’s a total pro. Knows his stuff and took his time to answer all my questions. Would recommend to anyone. Thanks so much!

James Schmidt

The staff here are incredibly helpful. I called them from Louisville Kentucky trying to find a specific type of lens and they helped me by giving me all the information I needed knowing that they would never make a single dime off of my business. Because I'm in kentucky. Go to this place, patronize this business, you won't be disappointed. They go above and beyond

Noel Vargas

Great customer service experience. I had concerns about my current contact lens brand giving me a bit of eye dryness. The doctor gave me a few samples to try from different brands to see which were the most comfortable. He also explained any other questions I had in good detail.

Megan Randall

I love the Sugar House Vision Clinic! I went there for the first time a few months ago. The staff was incredibly friendly, attentive, funny, and helpful. Brian in particular was so funny and helpful! The whole team made me feel right at home and comfortable. I got a great eye exam from Dr. Darren Terry, who spent extra time double checking that he got my prescription right which I really appreciated. Brian also helped me pick out a pair of new glasses. I highly recommend going to the clinic - you'll have a great, welcoming experience every time.

Robert Brown

I went to the same optometrist for years and trusted her implicitly. When we relocated to Salt Lake City, I was a little concerned that I wouldn’t be able to find one as good. I made an appointment with Sugar House Vision because it had good reviews and it was close to my house. I saw Dr. Valliere. He fit me with a pair of multifocal RGP lenses and I couldn’t be more pleased. I have worn contact lenses for 50 years and the lenses Dr. Valliere prescribed are the best that I have ever worn. I was treated well by the staff and was notified promptly when my new lenses arrived. I don’t know why anyone would have anything negative to say about Sugar House Vision. I guess some people just like to complain. I am very happy that I made the appointment and I love, love, love my new contacts. Thank you, Dr. Valliere!

Tiffany Smith

I never leave reviews but I just had to make known that Sugarhouse vision is the absolute best vision place in the city. I had gone to them to 7+ years but recently had to change insurances and they didn’t accept my new insurance. I went to two local Standard Opticals and had horrendous experiences. I ended up coming back to Sugarhouse Vision and paying out of pocket because their expertise, professionalism, kindness and outstanding customer service is truly unbeatable. Worth every penny!

Victoria Landa-Steinau

The staff here is incredibly helpful, patient, and knowledgeable. They worked with me to find frames I LOVE and assisted me with understanding the ins and outs of my insurance. The optometrist is extremely friendly and does a fantastic job explaining different aspects of your visit. I’ve been going here for years and am never disappointed. Thank you for being awesome!

Steven Lester

Great customer service with a knowledgeable support staff that has continued surprise and amaze me for over 10 years. Thanks for taking care of me.

Nicole Beeman Hays

The staff is extremely friendly and knowledgeable! During my transition to contact lenses they took the extra time to answer all of my questions, even the ones I thought were stupid. They explained EVERYTHING in detail and made sure I understood it before moving forward. The eye exams for both glasses and contacts were excellent. I highly recommend Sugar House Vision for your vision needs!

Tony Lau

The entire staff at Sugar House Vision is incredible. Their opticians are top notch and can always find a good fitting pair of glasses. Today when ordering more contacts, Ari called back and made sure that the correct insurance was billed to maximize my benefits. That would never happen at a big box vision store. Go here confident that everyone will take care of you.

James S

Great place, attentive and nice staff. Has a very home-y feel to the office that makes it less intimidating.

Larry

The very helpful Sugar House Vision Clinic, 2178 S 900 E, Salt Lake City, UT 84106. Dr. Kimball is very nice and helpful when I asked to measure my frames for progressive lenses. Kimball did not even charge. Unlike the people at Salt Lake Eye Associates, who were NOT helpful when I asked to measure my frames for progressive lenses (it takes 30 seconds and can be done by their assistant). Even though I offered to pay, they would not do it unless I bought their lenses. I then called the very helpful Sugar House Vision Clinic and had a wonderful experience.

BethAnne Layton

Update: When management heard of my issue, they did everything they could to quickly resolve the problem by providing a temporary solution. I think they do have the customer's best interest at heart. Change rating from three stars to five. I was told last week that my glasses should take about a week to make. When I contacted them after 9 days, I was told it could take up to 4 weeks because I had ordered magnetic sunglass clips along with the new frames and lenses. Sure wish they would have been upfront with me in the first place so I could have made a different decision regarding the clips or gone to a different opticianry.

Steve Osborn

Dr. Chatwin was personable, interesting, and willing to take time to respond to questions and explain vision issues. He has considerable knowledge of various types of soft and hard contact lenses, surgery, and other vision correction options, their value and risks but didn't press me on a choice. Optometrists must complete two years of medical training on the body generally, two years of training specific to the eyes, and two years of clinical practice before they are licensed, which compares favorably to what ophthalmologists (medical eye specialists) receive. He performed the eye acuity test to determine the amount of lens correction I needed himself, which in many offices is performed by assistants with less training. He shared very helpful information on contact lens choices and development, cataract and lens insertion information. I came away feeling very pleased with the visit, the time he took, his staff, and the value of the service delivered. Getting into the office on short notice was another big plus. Thank you! I would recommend this office to friends and family.

Jenn Sullivan

I needed to be seen same-day and they were great about getting me in! Brian helped me from start to finish and made me feel completely comfortable and attended to. They even called in the prescription I needed right away so I could go pick it up and get to feeling better. Great experience overall!

Annette Weight

My family has been going to Sugar House Clinic since 1982. Dr. Kimball has done excellent work for all of us. Recently I had trouble with my progressive focus glasses. It has been years since I got them at the clinic and needed a checkup. Dr. Kimball was able to discover the changes my eyes have gone through and cleared up the "double vision" along with some other problems. He adjusted my prescription so that I can now see better than I have in years. THANKS!

Jordan Guckert

The Dr and staff here are great. They took the time to re examine my eyes after I noticed my vision had changed in the few months since my initial exam. Super helpful and knowledgeable!

Rachel Thiesfeld

The staff was extremely personable and helpful! I had never been to an optometrist before and they made me feel very welcome and were able to answer all of my questions. Dr. Kimball was fantastic! I will definitely be back!

Rebecca Evans

Dr Chatwin is so kind and knowledgeable. My first appointment was for an eye infection and I was in and out in 15 minutes with a diagnosis and a prescription. I went for my follow up which was also a wellness exam and he let me know all of my options and which route to take since I am prone to infections and I was in and out in 30 minutes. Essentially unheard of for a doctor's office. I never felt rushed once.

Bryce Hayden

After posting my initial review I was contacted by the manager of the clinic. He was extremely professional in his communication and expressed sorrow that my first couple of visits were not to the standard that they strive to achieve. He was prompt in responding to my email, and addressed the several concerns I had expressed. Not only was he willing to go out of his way to make things right regarding my prescription, he offered a free eye exam, but he additionally refunded me the price of my previous visits. I feel like it says a lot regarding the quality of the people working there, that they not only admitted their mistakes and made amends, but that they backed it up financially. Not very many people would do that in today's world. I'm not in current need of another eye exam or new lenses, but I'm going to give them another shot down the road. It's my hope that when I visit them next I'll be able to return and change my review from a 4 star to 5 star rating.

Larry Royal

Whoever gave Sugar House Vision Center a "one star" review must be talking about somewhere else. I've been going there for years and get treated like a king! The doctor's are top notch and extremely thorough, the front desk and assistants professional and caring, and Quinn Kimball even brought in special frames for me to try at my request. I wouldn't trust my eyes to anyone else!

Yasamina Roque

The staff do a terrific job with their customers. Brian Dabson helped me pick out beautiful frames! I appreciate Dr. Terry taking his time examining my eyes making sure everything is just right with my eyes, Bravo Sugarhouse Vision!

Kelly Winslow

I bring my entire family here and we never have a long wait. The customer services is fantastic and the Physician is personable and professional. I also very much appreciate their willingness to reach out and care for those in our community who need extra support with eye health. Thank you!!

Gordy Haycock

I am new to the eye glass world, and I have recently been to two other eye docs. I thought I was destined to a life of seeing everything in a blurred state of confusion. Well, Dr. Chatwin took the time to dial in a new prescription for me. I can't believe how much better I see things. He is personable and really cared to get it right. I will never go to another eye doc. He has won all my future business.

Steep Snow

Dr. Chatwin is really abreast of current research and help me have hope about my sons Amblyopia (loss of vision) by educating me about factors neer before discussed by any doctor I have previously seen. He acted as if he had all day to spend with me. Dr. Chatwin took the time to discuss contact lense care and eye health. I had never experienced before his level of professionalism. Discussing the need for oxygen and a lack thereof creating vision damaging blood vessels I the eye due to over use of disposable contact lenses. Dr. Chatwin steered me in the right diretion based on my vision situation away from Laser eye surgery. He is invested in his patients and profession. After my exam, Brian fitted my eye glasses. He has the most detailed knowledge of frames, lenses and the industry I have ever experienced. He invested in listening to the customer. Brian’s knowledge and advice was extremely valuable and something I have not experienced before. Getting my contacts and glasses in one day has never happened, in addition to Brian’s explanation of the quality and construction of the different frames I had choose. He offered sound reason behind directing me to the best frame (that was less than several others I had chosen) by honestly discussion manufacturer, quality and frame origin. The Chatwin team is beyond impressive, articulate and Brian is a master of his craft. I must also note that Quinn the office manager offered assistance and met me on the floor. I highly recommend this professional customer focused Vision Center. You earned a patient and referrals.

Monique Simone

I've been a customer at Sugar House Vision for 7 years. Dr. Kimball is always very friendly, and the staff is extremely accommodating and helpful. This family run practice is a little gem in Salt Lake City.

Mike Nagle

This is the place to go if you have any sort of complicated prescription, need progressives, prescription sunglasses, Serengeti prescription lenses, or are a real fussy stickler, like me! The service there is the very best, the people really know their stuff. I used to buy my glasses at a big chain place, but their bungling and cluelessness got very annoying, so now I go to the real pros: Sugarhouse Vision.

L Hdz

Very pleasant experience!! Haven't been to eye Dr in awhile and was nervous but Dr.Terry and his support staff made it amazzzinggggg!! 100000% recommend, very knowledgeable and caring staff.

Lindsay Malone

I had a fantastic experience here! The place has a wonderful vibe, everyone is amazingly nice and they have a great selection of glasses. I hate going to the doctor and these folks seriously made it a stellar, borderline fun experience.

Sunny Beshore

The staff is amazing at what they do. Very friendly and great with adults and kids. I got my company to use them for safety glasses as well and everyone seems to be very happy with their service.

Esteban Peralta

Dr. Chatwin and staff are awesome! Very kind, conversational, and professional. Office was clean and modern ambience. Highly recommend.

Rondel Clegg

Took my son to see Dr. Chatwin today. My son is 6 and has special needs. The doctor was AMAZING. He was friendly and very patient with my son. We will continue to see him.

Christine Wind

I have not been a customer, yet, but went with my friend there and left my glasses at their location. Then, I forgot we went there that day. Two Months later, after searching what seemed like forever, I called them and they knew exactly what I was looking for. They were so helpful in making sure I got them back. Thank You!!!

Niko Loznak

Been going here for a few years now and sugar house vision is amazing couldn’t recommend them enough

Caroline Schmidt

I hate having my eyes messed with. Dr. Chatwin makes the experience manageable for me and is easily the best optometrist I've ever seen. Big fan, I will never see anyone else.

Timothy Marti

Excellent service, good prices, caring staff, punctuality - can't say enough good things. Dr Chapman is really professional and speaks Spanish as well. We will be back!

Julie Trujillo

You all are the BEST!!! My boys and I have always been welcomed with open arms and assisted with anything we've ever needed!!! Thank you for being so friendly and always making us feel important!!!

Miriam Castle

Dr. Chatwin is amazing, all the staff are super friendly and helpful, and I did not have to wait very long!

Eli Poss

They fixed my glasses on the spot for free and even replaced the nose guards. Wonderful people

Ross Garcia

Fantastic service. Everyone was helpful and informative. I was in and out and glasses were done on the same day. I will see them again in two years.

Erin Alvord

Friendly personal service.

Taylor Webster

Dr. Chatwin is highly personable and accommodating. I highly recommend Sugar House Vision!

damaris valenzuela

Before coming here I had lots of bad experiences. Dr Chatwin figured out my prescription the first time and figured out my problem.

Christy Rath

Excellent service from a personable and knowledgable staff. I highly recommend Sugar House Vision Clinic.

Sasha K

Everyone here was so kind! Really helpful doctor and staff, great place and experience

Jantel VanOrden

Love these guys! Great service.

Amanda Lou

I love this place my husband and my daughter and my self have been coming to sugar house vision for a long time and just love it

Ben Nelson

Saved my vision by prompting an emergency surgery. 10/10 would buy from them again.

Rudy Zamora

Kim helped me out so much, great place

Angharad

I can see! Hooray! Thank you, Doc! :)

S Harrill

My absolute favorite Dr. visit of the year. Great customer service ALWAYS. I am so grateful for Sugarhouse Vision Clinic and I would definitely recommend . ⭐⭐⭐⭐⭐⭐⭐⭐⭐

Scott Peterson

The optometrist took his time to answer my questions and get me the correct prescription. I found out be going there my right eye was a bit to strong causing the blurred vision at 50+ feet

Leah Kitts

Wonderful clinic! Good vibes all around! Very kind & professional staff.

Ellen Richardson

This group of professionals have cared for my eyes for years. They are skilled, caring and customer centred. I trust them totally and recommend them wholeheartedly.

Ladd McClurg

Always the most thorough, friendly, attentive and knowledgeable service. Dr. Valliere and his team are stellar when it comes to care and service.

Karen Pehrson

Dr. Chatwin is personable, knowlegable, and caring. He is very attentive and professional...

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