Reviews of Visionworks Washington Square Too. (Optician) in Portland (Oregon).
Visionworks Washington Square Too
Square Too, 10104 Southwest Washington Square Road Washington, Tigard, OR 97223, United States
Description
Information of Visionworks Washington Square Too, Optician in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Visionworks Washington Square Too
Sunday
Closed
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–6 pm
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Reviews of Visionworks Washington Square Too
Both myself & my Wife came here needing frames & lenses. We were walk-ins, just shopping without much expectation as prior experience shopping for glasses is like walking into a paint store and facing 1000 swatches.
However we both found frames we liked within 20 minutes, then we met Lily and the rest is done. Lily was knowledgeable and friendly and took her time with us to ensure we knew what we wanted and needed. We got our glasses within a week which was quicker than expected. We've gone back a couple times only for minor adjustments & were taken good care of. Thanks Lily!
I don’t typically leave reviews but Lily at the Washington Square location was so helpful I couldn’t let it go unnoticed. She helped me find the right style and size of glasses for my face shape and I’m in love with them! She was kind and patient throughout the whole visit even though I was taking a while to pick a frame. She made sure to inform me of all my options, most of which I had no idea you could do! I highly recommend and will definitely be coming back!
I came in and got my glasses a few months ago, I originally went in because I was referred to Lily from a friend after hearing that she provided great service, but Lily was busy when I went in and I got to meet karrigan, who I experienced great service from! Both her and Lily, when she could, helped me find the perfect glasses. Today I had to come in to get my glasses fixed as I bent them, and Lily helped me get them fixed in no time even though she was the only employee in the store and helping multiple other people. Will be back next year.
Fantastic service! Sydney, the technician, was very kind and did a wonderful job getting me ready for Dr. Choquette. Dr. Choquette is a great optometrist and was thorough and patient in his explanations.
Lastly, Kayla did a phenomenal job helping me pick out my frames. She went above and beyond in helping me calculate the different price options available and weighing my options. I'm very happy with the service I received and can't thank everyone enough for their consideration and kindness.
I brought my daughter in for her first ever eye exam. She was kind of nervous and didn’t know what to expect. Everyone here was so sweet and kind. They went above and beyond with my daughter to explain and educate her on what they were going to do as well as how your eyes work etc. we will definitely be back to this place in the future 👍🏻
Francine was super helpful when I dropped into this location to see if I could get a tiny screw replaced that had gone missing in my glasses! She went above & beyond to quickly take care of me! This store is awesome.
Excellent service and communication. The team was great to deal with. Everything was explained and I was left with no questions. Glasses were expected 1-2 weeks and arrived 3 days later. Absolutely fantastic service. I will be returning annually.
Loved my experience here the ladies here were so nice and took the time to help me and answer all my questions. They didn’t pressure me or make me feel bad about all the glasses I tried on. Gave me their honest opinions and helped me figure out what frames were too big or too small for my face.
Let me start with, I have always had an amazing experience here over the years. I have referred plenty of my friends and family to come here as well because of how much I loved the service.
However today I had Lily as my help for buying my glasses. I had some really fun stylish frames picked out, I already tried them on I just had to pick between them. When I put in a pair I really loved she blurted out “ unlike the color but that shape doesn’t look good on your face.” And then continued to offer her opinions without even letting me have my own opinion. Sure I’m some cases people want that kind of feedback but I no longer get comfortable about buying the pair of frames I really loved. Maybe someone can pass it on that she can tone done her opinions and let the customer be themselves.
Went for some new pair of glasses and received exactly what I was looking for at a reasonable price. The staff was very energetic, uplifting, and attentive to my needs and answered my questions without hesitation or appearance of discomfort. (Huge). Finally there was some hiccups here and there with my glasses, but it all worked out in the end. Fine establishment and will be continuing to be a customer in the future! Great place!
I was in VisionWorks today and Lily helped me find the perfect frames for my new prescription. Lily was a delight to work with, friendly, knowledgeable. You can tell she loves her job.
Staff was super helpful and very informative. The whole experience was super easy from start to finish. Definitely recommend shopping here for all you glasses needs!
Honestly I've visited vision works over a 2 years ago and my experience then wasn't that great.
But fast forward to 2022 and what a turn around! Following Covid protocols and very clean store!
The employees have fun with you! And make the experience quick and easy!
Lily the wonderful employee to help me pick my frames. She actually offered to help me pick them out as I also shop around to pick them out. I've never had that and it was amazing because we get to see ourselves to a point as they don't have my prescription in them so it's all blurry and just having someone else help and see me was just amazing! As I picked one pair I turn and she had picked like 15 so that was sooooo helpful!!
She even got me out of my comfort zone an got me into different frames! Took me outside to take my mask off to see what I look like fully. I'm so excited!! Seriously give them another chance!! :)
Staff at this location are very professional, helpful, courteous, especially “ Francine.” Great selection of frames/lenses. I Ordered one pair of glasses, and rcvd.emails re- the process (for update of order) that arrived earlier than quoted. Thank you for this great experience. Best pair of glasses I have ever had! Michelle K.
Francine was incredibly helpful at explain my benefits and options, she clearly broke down the costs and options and I ended up with two pairs!
2 year update visit!!
Karrigan IS ABSOLUTEKY AMAZING!! They made me branch out and provided me with a beautiful experience!!! Hands down best advice I got and SHE KNOWS WHAT DHE IS DOING YALL! LOVE IT! 5 years with you guys and here’s to another 5!!
FANTASTIC EXPERIENCE!! From beginning to ending was beautiful. ELLIE help me find the perfect glasses and did the fitting. They fit fantastically. I haven’t been this happy with new glasses since my first pair. Leah was fantastic. She helped me when I first came in and did my adjustments. You guys the customer service is fantastic here I highly recommend. And Naveed the manager is doing it right here. I laughed and enjoyed my time the entire time. Thanks guys. Y’all need to train your other locations!
Karrigan was very patient and kind. Theses are my first glasses and I must have tried on a million! LOL! She even took the time to pick out some options for me and gave me the space to decide. … I ended up going with the pair that she had on to be honest. She made them look good!!! She’s awesome!!! Thank you!
Staff is always friendly and helpful. Great selection of glasses. Been going here for years, and I am never disappointed.
Shout out to Lily who helped both me and my daughter today. She went above and beyond.
Was needing to get my teenage son's glasses adjusted and stopped by on a whim. They were very helpful and I believe it was Tanya (sorry if I got her name wrong!) who helped us. She took her time and was very diligent in finding just the right screws and everything that was needed to deal with my sons glasses who let's just say isn't easy on them!! It took a good half hour but she did it! Now his glasses are fitting good again! I got them originally from here and definitely will continue to come back. :)
The customer care and service at this location was fantastic. From the doctor himself to the person checking me in and the person fitting my glasses once they were ready, everyone was great! Will definitely be recommending this visionworks to anyone needing new glasses!
Francine was awesome!!!! She was so helpful in helping me find a fun but yet professional pair of frames. The eye test was so up to date and quick and easy. I’ll definitely be back for a second pair. Thanks guys
Lily repaired the screw on the arm of the frame and nose pad like a super pro!
My girlfriend had also gotten glasses from Visionworks and needed assistance. Jacob and Lily went above and beyond to remedy the discrepancy with the lenses. Thank you both for your great customer service and friendly demeanor. 😊 …
The staff at this Visionworks is amazing. The receptionist, Priscilla, was incredibly friendly and adaptable. Dr. Morris is probably my favorite eye doctor so far and I have had glasses for 32 years. Leah and Naveed helped me pick and purchase my new glasses. I really appreciate honesty in that process and they were helpful. This was a great experience from start to finish!
Lily is amazing! Buying glasses is always so stressful because I am on such a tight budget these days. She understood and explained to me all she could offer very clearly and then picked out so many cute frames! I hope she is there the next time I need frames:)
Very positive experience. The two individuals working in the eye exam area were friendly and very entertaining. It was a busy Saturday, so appreciated the banter while waiting. Jacob was very professional, helpful, and gave great advice in the fit of the different frames we were considering. He also pulled many demo frames in an effort to best match my old pair. He was a great help and very honest in pricing and advised on the best options for us.
I had an absolutely amazing experience at this visionworks! I had an exam, and my partner and I both picked out frames and lenses for ourselves. Kerrigan and Lily are the best! They were both so helpful and so considerate. I felt that Kerrigan had my best interest at heart and she made me feel welcomed and taken care of. We will definitely be coming back just because of them!
My husband tried progressive lenses from Costco and one other place, trying to save money, but they just didn't work for him and ended up returning them. His Visionworks lenses are far superior and it's the only place he'll go for his lenses now. The manager and all the staff are knowledgable, kind, and patient. When it was time for me to take the leap to progressives, I came here and Kerragan helped me and was wonderful to work with! Great service, great glasses!!
Leah was absolutely amazing to work with. She set us up with 2 frames and lenses, spent her time helping us choose which looked better, walked us through lens options and upgrades. Absolutely a fabulous experience! I would recommend to anyone looking for a great glasses experience.
I was lucky enough to walk in and get Leah last weekend. She was fantastic from start to finish. She helped me figure out my health care benefits and how to utilize them the best way. Leah was an expert in assisting me find the right glasses. She took her time and I feel like I really got great service! I would definitely recommend Visionworks and Leah! Thanks!
My experience at Visionworks Washington Square has been fantastic! Leah was wonderful and so patient in helping me pick out frames that would look good for my face shape. I really appreciated her feedback and guidance. She provided excellent customer service throughout the whole process! I was so happy I went back two weeks later and bought some more glasses (computer/reading) from her! I have been in a couple times now to pick up glasses and/or have them adjusted, and each time I have received wonderful service from everyone. Everyone is so friendly, thoughtful and helpful! Thank you!!! I am now a forever customer!
My partner and I went in for the first time recently to get an overdue eye exam and new glasses. The entire staff was very friendly and professional without coming off as too serious - a good combo. Service was quick and efficient given the extra covid measures. They also have an impressive selection of frames. We will definitely be coming back!
GREAT service and great staff!! The store was busy on Saturday but they managed to help us very quickly. We explained to Ellie that my daughter lost her glasses and Ellie went above and beyond and got our glasses done same day! We appreciated the wonderful service. Tons of glasses selection and they helped us find a pair that looked great.
My experience was fabulous. Eli,,,you did a great job! Keep up the good work. You're awesome. Leah you were super terrific too. Thanks sooo much for helping me pick my 2 terrific pairs off glasses. I really needed your help and I appreciated you. Thanks great team!
Lily and Francine were fantastic. Helpful and patient. They walked me through insurance stuff and helped me pick out the best glasses!
I came to Visionworks to have an eye exam and pick out glasses and it was an exceptional experience. What made it great, beyond the fantastic were the kindness and helpfulness of the staff; from the moment I checked in everyone was lovely. The doctor's assistant was so very nice; checked me in and performed the initial tests. Leah helped me pick out my frames and went over and beyond the call of service to help me. She has a vivacious personality and I genuinely had a good time working with her. She's also super sharp and helped me select glasses that made the most sense for my budget. She even stayed after closing hours for me and was so patient and cheerful. Looking forward to having this be my new optometry show.
I've needed glasses since I was 12. At 54 I finally received genuine, professional care. Leah is AMAZING! She helped my wife and me find the best frames for me (and she was JUST as encouraging about the $70 frames as the $150 ones!) so I can't wait to go back and pick up my specs! Thank you so much!!!
Visionworks is by far the best place I’ve ever gone for glasses, but this location goes above and beyond what it means to take care of your patients/customers. All of the staff that I’ve had the pleasure of dealing with have been nothing but friendly and professional, I cannot sing their praises enough! I went in last week with a glasses issue and Leah was the first to greet me. Walking in, I had no idea how I was going to get this particular issue solved but Leah was all over it, was able to find a solution that worked for me (and my wallet), and was professional while still being so personable! Today when I went back in, she remembered my name and exactly what I needed. This team has a lifelong customer in me, and I will continue to tell everyone I know how great they are and how well this location takes care of their customers!
I worked with Leah at Visionworks and she provided excellent customer service! She was friendly while we were choosing frames, detail-oriented when ordering my glasses, and proficient in adjusting my glasses when they arrived. She made the whole experience a positive one!
What a great experience I just had at your store!! Leah and Anita work fantastically together and had me feeling taken care of from the moment I walked in until I was fully fitted with glasses that I love! They were both kind, patient, and truly made me feel beautiful in my new pairs of glasses! Thank you!
I worked with Leah and had a fabulous experience. I let her know I don’t enjoy looking through many frames. She listened to my preferences, came back with a few choices and gave good feedback. She also was sensitive and very helpful I finding the best deal!
I have had my current pair of glasses since January 2020, and thanks to the staff at Visionworks, they are finally resting comfortably on my face! The optician was very professional and helpful. You have earned my business going forward and I'll be sure to refer my friends and family as well.
Amazing service. Leah and Naveed provided incredible assistance, and went above and beyond to ensure I loved my new frames! Kudos to the team at Washington Square! Dr Morris was also so friendly and helpful in suggesting how to cure my dry eyes. Will definitely be going back.
Great service and friendly staff; Karrigan was awesome throughout the whole process and my glasses and contacts were completed promptly. Very smooth/painless ordering experience!
My wife and I had a really good experience here with the help from Leah. She went above and beyond in helping my wife pick the perfect pair of sunglasses. She was also patient and knowledgeable and answered the questions we had. We recommend anyone coming here and picking up a pair of glasses and sunglasses, they have really good deals.
The staff at Visionworks were all amazing! Very helpful and caring! Kevin was wonderful from helping us with frames and explaining in detail what we needed in lenses.
The atmosphere there was relaxing . You didn't feel rushed or talked into anything. They were very respectful and patient.
I recommend Visionworks to anyone who wants to be treated well.
My wife and I February 17th of this year each purchased glasses from Visionworks. Leah spent time with both of us patiently and professionally answering all our questions to ensure we were pleased with our purchase. Likewise the eye doctor was excellent. I also had a pair of reading glasses where the screws were always coming loose and the lenses would fall out on the ground. Anita took the time to fix the problem at no cost. Finally the store was clean and convenient to get to.
Went in for an eye exam and met with Leah afterwards to look at some frames. No pressure, and I took my time browsing and trying on frames. Leah was very helpful and was able to get me a really great deal with the promotion they are running. Overall, amazing service. Everyone there was very helpful and friendly. Would highly recommend them. Great selection of frames as well.
What an awesome experience, both Leah and Amanda did such a great job helping me pick frames that fit my face, which I found to be tricky with having a more petite face with a specific look in mind. Everyone on the sales floor was so helpful, Kevin had relaxed confidence in helping me narrow down my choices which made my decision that much easier once we found the shape that complimented my features. Thank you Visionworks staff and especially Naveed who helped me my first time in and gave me an experience worth coming back to.
Had my eyes checked and picked new frames from here! Such wonderful and kind service. All the staff on the sales floor was amazing, especially Anita! She helped me with a pair I'm very excited for! I highly recommend, the staff are so friendly and will make your search for the perfect pair a breeze!
Just got home from Visionworks and once again they did not disappoint. I have gotten about 5 pairs of glasses there now. I have never had a bad experience, but today I talked to Naveed. He went above and beyond with all his help and knowledge. He walked me through my new insurance. He gave me options and explained everything. He gave me his opinions, but also said "we will do what YOU want." That's what I loved the most! I wasn't pressured into anything and he respected my decisions. He also worked as quickly as he could since I had my kids. I can't wait to get my glasses!!! And I of course will be back when I need new ones!
On February 3rd, while out, the nose piece on my glasses broke off. As I need glasses to see, I am legally blind so they are very important to me, I did not know what to do.
I went into Vision Works hoping that I could get them replaced - somehow, bit trying to prepare myself to possibly have to buy a new pair of glasses.
Leah was amazing. She took a look at my glasses, and even though they were old and not bought there, she helped me out by replacing both of my nose pieces for me. She even went the extra mile in my estimation by adjusting the nose pieces so that they sat very comfortably and I was not constantly adjusting my glasses.
I will go back here when I need to get a new pair of glasses. They were friendly and helpful and did not judge me for and old pair of glasses.
Thank you! <3
I recently got an eye exam, contacts, and for the first time in years: new glasses. Leah immediately found me the perfect pair! The entire experience was great. Thank you team, especially Leah, for all your help.
I really like to bring my students to Visionworks for getting their new glasses not only because of their great customer service here more importantly they also have lab in store which really help my students when they only have 5 days deadline for returning appointment with the FAA examiners in order to get their medical certificates issued in time.
I want to thank Anita, Kevin and Leah for their great hep for getting my student's glasses done today!
You guys rock!
Leah was amazing. She helped my teenager pick out 3 pairs of glasses. We were a walk-in and had a very short wait. Great experience. Will definitely come back for myself.
I originally had my eye exam at a Visionworks in Michigan a few weeks ago, but didn’t order glasses. After arriving in Oregon, I finished the process at their Washington Square Too location and got excellent service from Leah. Being a first time glasses wearer, I appreciated her knowledge on helping me figure out which lens type and features to get and her input on which frames looked best. After helping me making all my lens type selections and frame decisions, Leah promptly completed my order and now I just need for the glasses to arrive.
Incredible experience. Sydney was extremely helpful and kind when I came in with my toddler and husband. Sydney was so patient as I took my time picking out the perfect frame, decided on additional features to the lenses, and explained everything and answered my questions. They even put in a special rush request for me as I was leaving town in a few days and needed my new Rx before leaving.
When I picked up my glasses, Naveed was also so kind and made sure the fit and Rx was perfect, and let me know I can continue to come back for maintaining the fit as needed.
Amazing experience and so thankful to you all for your help and outstanding customer service!
Ps. Their selection is huge!
Leah was a wonderful person to work with. She helped me with my indecisiveness and gave great advice on which frames to chose and spent the time to get the best deal for me and was very kind and helpful. I would totally recommend that anyone ask for her when coming here.
I have worn glasses since childhood and am heavily near-sighted with significant astigmatism. For me, even with the best lenses available, the end result was often something akin to wearing goggles. When I visited the Visionworks at Washington Square Too in Tigard, I had two requirements: lightweight frames and the thinnest lens profile possible. Anita reviewed frame options with me and discussed how the frame profile would impact lens thickness in addition to how my eye was centered in the frame. Anita helped me pick out two frame options and I ultimately opted to get a set of transitions for driving and outside wearing in addition to a pair specifically for my extensive computer use that filters blue light. Anita took very careful measurements twice and I then held my breath. Just over a week later the glasses came in and I stopped by before closing… The glasses are the lightest, thinnest, and most comfortable I have EVER had. Multiple people in the store kept commenting that they’d never seen something as thin as my new lenses on a prescription of my strength. Anita was knowledgeable, friendly, listened to my requirements, my budget, and was able to meet or exceed my expectations. I was so happy that there were outbursts and comments in the store from me that were well -- too enthusiastic to be repeated at work. If you have a prescription like mine you know it’s going to cost, all you can hope for is that you get someone like Anita and the staff at the Washington Square Too Visionworks; I would highly recommend them. All the staff that have helped me there have been phenomenal. However, if you do go see Anita -- tell her Jon sent ya! :)
Had my glasses need to be fixed walked in gentlemen was very professional asked what he can do for me fix my glasses within 5 minutes and out...
I had a wonderful experience today at Visionworks, thanks to Leah. She helped me maximize my benefits to help me save several hundred dollars. She was very helpful and helped me and my daughters pick out the perfect frame for us. The rest of the staff was very helpful as well, I would highly recommend this location.
Leah was super kind and helpful! With a high prescription, it's really hard for me to find frames that look great with such a thick lens, and Leah helped me find a great frame really quickly. The customer service at Visionworks and from Leah in particular was the best out of all of the places I looked at.
Lily and Kerrigan helped me to get the best bang for my buck! They took the time to help me find just the right frames for my mug! Grateful am I for these two rock stars 🤓! …
Very nice place, large selection and great price. My 93 year old Mom needed an eye exam and glasses, both were done with extreme care and patience. Lea was extremely helpful and well trained in helping us pick the right frames. She told us about smart screen and suggested one of pair to be smart screen for computer/reading and the other to be bifocal, to cover both long range and close range. Her product knowledge was much appreciated. We saved over $500. During their sale and still paid under $300. For two sets of glasses.
Went into look for glasses, and in the rush of getting there, I forgot my prescription and my insurance card (duh) so even though I wouldn’t be purchasing anything that day Leah spent a lot of time with me helping me with frames and even Sleuthed her computer to find my insurance information anyway since I purchased there before. She was helpful, present and available without being overbearing, knowledgeable, and kind. Appreciate not being pressured to buy. And in this case I may not end up buying my glasses here because of the special medical concerns this time around. But I have bought in the past, and because of my experience this time with Leah and Kevin I will definitely purchase here again.
Leah P was amazingly easy to work with and very knowledgeable! It was a painless and fun to buy two new pairs of glasses!! We were well taken care of and she was so pleasant to work with too!!! Thank you Leah P!! Happy new year!
I love this place! They have such a huge selection of glasses & everyone there is so friendly & helpful. I also really appreciate how they are putting our safety first by checking temperatures & cleaning all surfaces after each appointment! I would recommend them to anyone!
Great customer service!
I highly recommend this place. Andrew helped me and was very professional and knowledgeable. The store was bright and clean. And they have a huge selection of frames. I ended up ordering three pairs of glasses and Andrew stayed ½ an hour past closing to help me. I apologized and offered to come back the next day to finish the orders, but he kept assuring me it was no problem. He was also the one who helped me when my glasses were ready. An overall great experience.
The ladies that checked me in were great, the doctor answered all my questions. Lily who helped me pick out glasses was amazing! Over all I was a quick and great experience! Thank you!
Leah was fabulous in helping my husband purchase two new sets of lens for the frames he already has. Leah was very personable, professional, and knowledgeable. I would definitely recommend her to anyone purchasing new glasses.
Great experience. Waited a solid 30 minutes to get the eye exam, however everything else made up for it. Everyone was really helpful. They even helped me choose a pair of glasses that would look good on me.
Eye exam doctor was great and very friendly. Amanda on the sales floor was super friendly and helpful. She was willing to spend lots of time with mr picky "me". Syndey went out of her way to take care of our budget needs. All the sales floor people were great! They even cleaned my eight year old crusty glasses and changed my nose pads on them even though my new glasses will come soon. Thanks again!
Leah is awesome! My wife and I came with questions on our insurance. She started a new policy and was not sure what her benefits were. Leah called insurance right away and answered all questions we had. I especially liked how she took time to help us pick out frames. Theres alot more to it than just grabbing a random frame. Thanks Leah. This is our second time here and will be back again!
By far the best experience I've ever had selecting and ordering new glasses. They have a huge selection and help you identify and choose your favorite pair. Louis was a phenomenal glasses guide and helped me understand my prescription and what type of lenses would work best.
Always professional, the docks always make sure we understand clearly what our options are, they work hard to find the best pricing for you for the services provided and nobody tries to pressure you into purchasing anything you don't want or don't need. Great inventory of stylish frames and they even offer up any discounts they have available without waiting for you to ask them about it. Today, I saved over $400 on a pair of killer eyeglass frames. Why wouldn't I give them a 5?
Great selection of frames. I got a good deal on mine. My glasses are a very strong prescription and the glasses turned out great. Service people are really helpful and patient as I tried on 2 dozen frames to try and decide.
The staff are all nice, I have always had great service here,. This time Leah helped me and she was fantastic. She took time with me, helped me pick a frame in my budget and then worked with me using the store promotions to get me the most for my money. Great service!
Karrigan was so helpful and friendly, made the glasses process easier and we found frames I love! Really nice set up with the eye doctor office on sight
Very helpful with both daughter and sons new glasses. Great to have someone help pick out glasses who knows what they are doing and be able to give professional advice about what will look nice on both of them. Leah was awesome!
Naveed helped me fix my favorite broken glasses and get a new pair of sunglasses that I adore! There were lots of frames to choose from. I didn’t feel pressured to buy anything I didn’t need, but I got a second pair because it was a better deal. I had a wonderful shopping experience with lots of help personalizing and sorting through frames, little stress involved thanks to the staff! Naveed even took some selfies of me to tell which look I liked the best. My frames were fixed then and there and my sunglasses came in a few days later. The new location is convenient with great parking resources. Wonderful experience, and would recommend to my friends and family!
I had an exam for an eyeglass prescription here and bought two great pairs for the price of one. They have such a wide selection of frames that I had trouble choosing between them, there were so many great options! The staff were friendly and knowledgeable and I left very happy.
This was the easiest, least stressful experience we have had buying glasses. Leah was awesome. So helpful and professional. She really made us feel like we were buying glasses from a friend.
Very friendly helpful staff. I walked in with a broken pair of sunglasses and they immediately were willing to help repair them and even find and shave down a replacement screw. The staff seemed very knowledgeable about their products and how to fix them instead of being just salesmen. Will go back when I need to frames.
Awesome customer service from lily to get my glasses tightened!! Feeling so fresh and new! Thank you vision works for the free adjustment
I needed a second pair of glasses. Insurance coverage most of the costs. Good selection of glasses. Staff was knowledgeable and friendly.
Everyone was extremely helpful and the selection of frames was great! I had to end up getting my prescription modified after my initial exam and they were quick and very accommodating with all of my questions and problems. Love the new Washington Square Too location, as well!
My wife and I both had our exams at the OptimEyes optometrist office inside. Both the associate and our Optometrist Jade Himmelsbach helped us run intertwined yet thorough exams. They also both had great humorous personalities that made the experience less of a chore, and were very professional.
Once done with exams we looked at frames in the VisionWorks storefront and were helped by Anita. There was a broad range of options and quality frames to choose from, and Anita was very sweet and helpful making sure we knew what options were available to us, and actually ended up choosing the frames my wife liked the most.
I always advise to look past a base rating unless it's 2 stars or less in our current age of review happy consumers. Old reviews about sour employees should be removed after a year, because life and business changes. We had great service, and I hope you get to experience this crew as we did today!
We worked with Kevin today. He was great and had a lot of patience helping my 9 year old find the right frame for her. He did a great job at answering all my questions and working with my insurance. We had an amazing experience.
Dr Nathan Choquette was phenomenal! He was fast, courteous, and over all great to work with — I would recommend him to anybody.
We took our son in last year for an exam and a pair of new glasses. He found a pair of frames that he liked but they only had the display ones in stock. We left with the display frames so he could wear his new prescription glasses for school. The manager was ordering a new frame and we were supposed to come in and pick them up. Well, as busy parents we never went back in. Today, a year later I went in and at first was told they could not help me because it had been a year and they could not return the year old used frames to the manufacturer. I asked if they could repair the loose and bent frames. The General Manager stepped up and said he would just go ahead and replace them with the new frame he had in stock. He said, “ I have kids too.” He DID THE RIGHT THING!!! Thank you sir! My son walked out and immediately said, “Wow they actually stay on my face.” I appreciate great customer service, which is rare these days.
Went in on a whim and came out with a smile! I got my glasses adjusted and cleaned by Lily, and I loved every minute.
Vision works!!
This was my first experience buying glasses. I had my first eye exam in about 15 years and found out that it could use some help with my vision. I worked mostly with Naveed and he was very knowledgeable. I found some frames that I love. When I picked up the first pair, I had some issues with them giving me a headache. When I brought them back Naveed was more than happy to see what was going on and the issue was resolved painlessly. I would highly recommend going to this Visionworks and working with Naveed.
The staff I’ve met here are very awesome people, super nice, and has helped me every time I’ve had any problem with my glasses. :)
Great customer service. Anita was helpful in helping me choose glasses that fit me and provided helpful tips on how to pick out properly fitting glasses. Didn't feel pressure to pick out something quickly. Great overall experience.
We went to Visionworks in Washington Square and worked with Sidney. She provided a lot of help in deciding on the right style of glasses for us. She was very patient and spent a lot of time with us. We are very happy with the experience. This is our second time dealing with Visionworks. They are our go to, for vision care.
Thank you Visionworks! Every year we come back for new frames and are always happy with your selection and friendly, helpful staff. You are great with kids and make us feel right at home. We appreciate you and your service!
Jasmine, Sydney, Todd, Dr.Choquette, Kerrigan and of course Naveed ,, can't wait to see what color your hair will be.🤣❤ Anyway I had the greatest experience all of these nice men and women treated me with respect and we joked around and I got a very good deal for what I needed on my glasses and I'm 100% pleased with with this store this location visionworks
I had an amazing experience at Visonworks. Naveed helped me through the whole process. I walked in not really knowing what I wanted and he was extremely helpful. He put in the effort to find frames that fit my personality as well as worked well with my face shape. He was very kind and funny. He made the whole experience very comfortable. Naveed also made sure to breakdown each part of the extras added to the lenses, so that I fully understood what I was getting/rejecting.
Visited on 1/17/20, Ellie was fantastic as she helped me navigate the insurance maze. Listened to my questions and concerns with my current glasses. She was intent on giving me what I needed and wanted.
Louis is on top of all of it! Vision works would be lost without him. The eye Dr. was great and so was her Assistant. Fast and efficient for eye appointment and picking new glasses out. They were also VERY helpful in figuring out insurance and finances.
Everything from eye exam to purchase and fitting went smoothly and I am very happy with my new glasses and the service.
They did a great job fitting me with a pair of frames that looked good, answered all my questions regarding the varying pricing I was considering, and were quick to get my glasses to me by the next day! Great company, great workers!
I came in on a very busy day. Everyone was incredibly courteous and helpful. They helped me select a great pair of glasses and were completely transparent about the out of pocket costs and my insurance benefits.
The Service is Great.
Whenever I need Help with my Glasses.
The Employees are always available to Assist me..
So glad I met Leah at Visionworks today! Not only did I get TWO pairs of glasses instead of ONE, but she saved me ONE THOUSAND DOLLARS!!!! I am NOT kidding! If you need glasses, ask for Leah!
I was greated immediatly with a smile.tHe staff is very knowledgeable and not pushy but do point out all your options which was great the staff Def knows there product I delt with 3 associates mathew, nave's and louis. I hung out there for 2 hours not because of them but because I was pickey and I wanted to find the right fit... they were very patient with me I problem pulled down 50 pairs most likely understating that. They sat down n helped me with a yes n no pile and even called another store for a pair they knew i would love .I didn't feel rushed not 1 time. They were happy to give thier honest opinion and if they were annoyed with my long stay I didn't know it I won't go anywhere else best glasses shopping expieience ever
Such awesome experience. Great selection of glass. Customer service was amazing. I will definitely recommend.
I went in for a quick glasses adjustment today. Leah was super helpful and patient, taking the time I needed to get a good glasses fit.
Leah was wonderful and Kevin was very helpful. She was so patient and calm with all of our insurance claims. Thank you Leah and Kevin!
Louis was excellent! He handled my daughter and my needs beautifully and quickly. I'm always grateful for efficient , accurate and fast...a working moms best asset!!! Thank you for everything!
Excellent service and variety of frames, eye exam experience was best. Pre test person explained purpose of each test very well.
Leah was amazing ! She was professional, patient and her guidance made my experience so pleasurable!
I will definitely recommend her and will be back !
The customer service here is really on point. Everyone was super helpful and really worked with me on finding the right fit for my needs. Highly recommended
Leah was absolutely amazing! She knew exactly how to get my insurance info whereas the Tannesbourne loacation did not. Saved me hundreds of dollars!!! Thank you!
Leah is quick friendly and informative! Made getting 3 new pairs of glasses a painless experience for my preteen. Sigh of relief!
Thank you for having an eyeglass technician on staff. I was able to come in and pick up new glasses on the same day. Jeff, you made my day since I could not drive without my new prescription. Thanks again.
Naveed and Kevin were amazing salesmen! They were very helpful and extremely knowledgable in my decision making of 2 awesome pair of glasses. I will definitely be back. Thank you guys!
Went in to make an eye appointment and while I was making the appointment Naved was very helpful and fixed my current glasses in no time to get me by. They were fixed by the time I was done making the appointment. Always had good experiences with VisionWorks
Eye exam, fitting and helping me pick out frames all went smoothly. Everyone there was very friendly and helpful
Visionworks Tigard is the best. The service is awesome nice, friendly and very very helpful in picking out just the right frames and in getting them adjusted perfectly. I recommend everyone with glasses needs come here to Tigard just in front of Washington square mall.
They were quick, and found me the most AWESOME Guess frames for cheaper than I've seen anywhere else :) THANK YOU Leah!
Very helpful and friendly staff but I am not very happy with the options for glasses they don’t have very many known or good brands.
I would like to recognize Leah for helping my family and I with picking out wonderful glasses. I want to thank her and the rest of the Visionworks team for a wonderful visit.
I came in to get a backup pair of glasses, but was pleasantly surprised to work with Kevin and find 2 amazing new pairs at a great price. Thanks again!
Very friendly and helpful staff. Big shout out to Anita who gave good advice on the look and features of lenses that suit my computer lifestyle.
Leah was a wonderful optician! She was a pleasure to work with. Very knowledgeable about her products!
We needed just frames for my daughter and were just traveling through town. We received very nice assistance from both employees and walked out with great frames that we will take back to our regular place in our hometown.
Super quick, and friendly staff! Shout out to Karrigan who had us laughing and making the process pretty fun.
I had a good experience at Visionworks, overall. The 100 day guarantee is very helpful as well.
Kevin was AWESOME. Very helpful, informative and let me take my time. I've never had glasses before and he walked me through everything.
First time purchasing glasses and the salesman Kevin was great, he helped me find frames that fit my face perfectly, thanks Kevin, can't wait for my glasses to come in.
I recieved a contact lens exam from these folks. They took there time, we tried several types of lenses to find what I wanted. It was the best I I have ever been treated.
Naveed and the staff did a great job getting my dad and I both set up with new pairs of glasses. Great customer service!
Thank you very much for your patience and helping me choose the right frames and also if going thru my insurance or paying outright would be better. Very nice people that are very thoughtful.
Sydney was very helpful and pleasant to work with. Good selection of frames. Helped figure out best pricing options.
Super stoked about my purchase and the staff was very nice. Shout out Karrigan for all of her help
Good selection of kids glasses. Very quick ordering process and receiving our order.
This has been a great place to get glasses. The staff is friendly, competent and doesnt push to upsell you things you dont need. A shout out to all the wonderful staff at Washington square vision works!
Love this location!!!! Leah is fantastic! She was so patient and got me an insane deal! Highly recommend :)
The doctor and sales associate were friendly and efficient. A great experience.
Super friendly staff! Location was easy to find, and had a super easy time getting frames adjusted.
Great experience, especially for someone who's never had glasses before. Thanks for bringing my books back into focus!
Great Customer service and excellent selection of frames at very reasonable prices.
Excellent service. Great staff !!!
They are so helpful and professional!! I also really appreciated all their covid precautions.
Great service and very knowledgeable people, the only down side was the waiting time... We were taken care of almost an hour after the booked appointment... Other than that i would give 5 stars.
Awesome experience. The staff is very professional and I got a great deal.
They were so helpful! Naveed was absolutely amazing and worked hard to get us the best offer possible. Very through and kind!
Kevin and Leah were very helpful in finding the perfect pair of glasses at a great price.
Leah P was awesome! So helpful and make the process and fun and painless! I’ll definitely be back!
We had a great experience at Visionworks in Tigard. Naveed was really funny and kind to my 7 yr old. I recommend going there!
This place is had good deals. Lensecrafters is now in the mall where Visionworks used to be. It’s worth checking Visionworks out.
Great customer service and staff is very freind friendly.. they are honstly ppl about glasses and price. Been going here for year and wouldn't change it
Leah was super helpful. She help me fine the right frames for my needs.
Kevin is very knowledgeable. Had fun picking out my frames...new exactly what styles I love!! Thank you Kevin!!!
Amazing staff, I felt very welcoming coming to this location! I recommend coming to this location!
Very positive!! Leah was very helpful, knowledgeable, eager to please, and fun to work with! A#ONE!!
Took my mother here for an eye exam and glasses. She was very happy with her experience and loves her glasses.
Very qualified (and friendly) people, great selection of glasses. I've tried other places and never found the quality or quantity
Leah was very helpful and attentive to what I was looking for in my pair of glasses. Love visionworks🖤 …
I had a great experience from the start! I would definitely recommend this Vision works to my family and friends!
Great experience! Staff was knowledgeable and helpful. Great customer service!
Great! Always find nice glasses here and helpful people
Kevin was very helpful, attentive, and knowledgible. We had a great experience. Very good customer service!
Got my glasses ready by only half day,can't believe that. The glasses lady is super nice and good look.
Service has been great from the time we picked out my daughters first pair to picking them up!
Great service and very fast!
Friendly service, large selection of frames. Quick turn around time for processing the order.
Loved the store and Kevin was great. Helped us out and went the extra mile. Will come back again
Great customer service very helpful and fast turnaround. Thanks!
Good glasses selection and every employee there is kind and provides great service
Always so helpful when we come to get our glasses!! Thank you for making the process easy!
Good place does glasses in 1 hour, friendly staff naveed was awesome and Kevin too
Was in a bind and needed something quick. Leah and Elie went above and beyond. Great location.
Fast, professional and an amazing price for quality eyewear! I have come for years and will return!
Vary fast
I really liked the frame selection! The staff was amazing and very helpful!
Always have a good experience at Visionworks. Everyone is nice and helpful whenever I come in.
Leah was VERY professional and patient. A great experience!
Great help picking out my glasses. Friendly staff and timely service!!
Great customer service and very fast. Thank you Leah for our experience.
Great service and friendly staff. They helped me get the right glass for me. Thank you for the help.
Walked in right off the street and the kind salesperson repaired my seriously mangled sunglasses. Thanks so much!!!
Mathew and Leah were amazingly helpful, knowledgeable and friendly.
I had a great experience at the Washington Square Visionworks. Great customer service!
I have used them for years, they are the best! Professional and friendly
Thanks Visionworks. Great service and love my new glasses
Very professional, personable and consistent exceptional customer service from their whole team.
Very knowledgeable sales associate in adjusting my frames.
Great place to get glasses, very helpful and knowledgeable.
Awesome people who are understanding and very helpful 👍 …
Amazing people and a great experience each time I have been here!
Excellent service. Very friendly. I recommend them highly.
The glasses are great and Leah was awesome
Great service!! Loved the glasses.
Naveed went the extra mile. Thanks so much.
Randy
Great service - great expertise
Kevin was great. Very helpful.
Great service and glasses selection
Always a friendly staff.
Heather did a great job.
Friendly staff and great service.
Great experience!
Employees were very helpful.
Staff was very helpful and knowledge!
Excellent customer service !
Leah was awesome
Leah was great
Great value and convenience
Frames are bitchin!
Great experience
Great place