Reviews of Eyes on Rosemont. (Optician) in Portland (Maine).

Eyes on Rosemont

54 Reviews

38 Comments

Optician

Optometrist

152 Middle St, Portland, ME 04101, United States

Description

Information of Eyes on Rosemont, Optician in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Eyes on Rosemont

Popular times

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Reviews of Eyes on Rosemont

Jeremy Yowell

Stopped by Eyes on Rosemont when my prescription sunglasses broke that I had bought elsewhere. In 30 minutes my frames were fixed and fit better than ever. Service was awesome, fast, and super nice. Would definitely come back for more eye related needs were I in the area again.

Emily TerHaar

My husband gifted me a vintage pair of American optical glasses & Chris was more than skilled and passionate about helping me! It is lovely & refreshing to meet people passionate about their craft and not just trying to make a sale (not something you come across often unfortunately nowadays). Dr Johnson (for my eye exam) was wonderful and thorough, as well as Deb. I also purchased a pair of prescription sunglasses, as Chris helped me get the best deal. Thank you to everyone on Middle St! I will have these glasses for years and years!

Eliah Thanhauser

I was born with congenital cataracts and have been visually impaired my entire life. I got cataract surgery in the spring of 2022 which greatly improved my vision but also added the need for glasses, which I had never had before. Needing progressive glasses for the first time felt overwhelming. I considered buying discount glasses online. I ended up going to Eye on Rosemont in the Old Port and I am so glad I did. Everyone I worked with there is very kind and knowledgeable and really helped me find the right prescription and glasses. At first online options seemed significantly cheaper but Eyes on Rosemont provided far more value than I could have ever got from an online retailer. I bought 3 pairs of prescription glasses from Chris in 3 months and when my prescription unexpectedly changed after 3 months Chris advocated for me and had all 3 pairs of my prescriptions changed at no cost. Maui Jim did not want to replace my prescription for free but Chris talked with them and they agreed to do it. I am thankful to have such a friendly, reliable and knowledgeable team to work with for my optometry needs.

Kyle Kramp

Flew from California to Portland for our wedding and completely forgot my contacts. Laurie at the front desk was so helpful and friendly and was able to help us in a pinch! They were able to get me contacts within the same hour. Highly recommend.

Jess Duffy

I have been coming to this location for about three years and always have a great experience. Dr. Tricia is always prompt and friendly! Chris helped me pick out my frames and was very helpful and knowledgeable. Everyone at this location is inviting and personable, not to mention the office is beautiful!

Jo Dondis

Eyes on Rosemont in the Old Port sure has customer service down. Chris Bono managed to fix my glasses after they had been pronounced by another optician as unfixable. Staff was courteous and extremely helpful. I will definitely be returning whenever I need new glasses or support for the myriad pairs I already have. Thank you Chris and Eyes on Rosemont!

Don Fitz

Stopped in to get info without an appointment. The staff all smiled and engaged us happily. They offered info and suggestions to help. The interior was bright, airy, clean and welcoming. Huge selection of Maui Jim's, great people, welcoming environment. Thumbs up!

Rachelle Cobb

While on vacation my sunglasses broke and Eyes on Rosemont was so gracious and fixed them for me with no charge. They truly saved me on such a sunny day. Grateful for their great service!

M Harris

Traveling from out of town and my reading glasses lost a nose pad. These guys replaced both pads and cleaned my glasses for free! Happy, helpful people here. Thank you Eyes on Rosemont!!

Janelle Elysee

Chris Bono was very helpful today with my glasses and spent a lot of time to ensure that my frames fit perfectly on my head. You can tell this is an individual who cares about the aesthetic which does translate to confidence

Liam Fraser

I've been here twice now for annual check ups, and both times the whole process has been smooth and efficient. The staff are welcoming and helpful. In the time it took for me to check out, Chris went above and beyond to clean up my glasses and even replaced the nose pads!

Scott Bina

We were driving thru town from Ohio and needed an emergency eyeglass fix. They fixed my glasses free of charge and with a smile. Nice people.

Lauren Barret

Had a very lovely experience. Everyone was exceptionally friendly and they were kind enough to bring some prescription sunglasses I had squished back to life. Will return.

catherine knott

When my eye doctor of 20+ years retired, his patients were taken in by Eyes on Rosemont. I felt cared for and valued just as I had been with my original eye doctor. They take time with you, are informative and also have a great selection of glasses.

Ian Forrest

They were able to fit me in for a last minute adjustment before I was going on vacation. Super friendly and accommodating!

Susan Wyman

Great selection of eyeglasses and the employees are so helpful and honest. I have found my new favorite place for eyeglasses!

Lucy Shulman

I got an eye exam and a new pair of glasses here last spring. When it turned out my lenses were too thick for my new frames, Eyes on Rosemont adjusted them for me at least half a dozen times for no charge. Later, they redid my glasses with new plastic frames, still for no charge,, and I have had zero problems since then. They really did the right thing by me and despite the setbacks I am a 100 percent satisfied customer. 5 stars. Thank you so much!

BRD

I was visiting Portland, Maine for a vacation in June of this year. When I was on a boat tour, one of the screws for the hinge on one side of my glasses decided to fall out. I was highly distraught because I can't see at all without my glasses, and I still had another three days before I was returning home. I was afraid I'd have to spend the rest of my vacation only being able to see blobs of color. Luckily I had a friend with me who could help me walk to a shop (which would have been impossible on my own because I couldn't read street signs alone.) We had looked up another shop, but had gotten really turned around; this turned out to be a huge positive twist of fate. We walked in, and the staff had some customers there for appointments already. When I explained my situation they let me know I may have to wait a little bit so they could finish the appointments they had there, which I more than understood and was just happy they were willing to try to help in the first place. Shockingly it only took about 5-10 minutes, which was much quicker than I expected. A lovely staff member took a look at my glasses, and informed me that they didn't have the exact screws to fit my glasses, but if I was ok with it she'd be able to use another type of screw to fix them at least until I could get home. I was elated, and she set to work repairing my glasses. It only took her about five minutes to make the glasses just like new again. I was expecting a hefty bill for emergency repairs but to my delight the staff only charged me a very small amount, and still to this day nearly 6 months later the repair is still functioning exceptionally well. I don't live in this area but would recommend this business to anyone who does as their staff alone is enough to show how well their business is run. Additionally for any unlucky tourists who need emergency repairs I would highly recommend giving these lovely people a try!

Keith

I was on vacation exploring Portland and my sunglasses broke. I brought them in for repair and they quickly fixed with no charge! If I lived in town this would be my optometrist. Thank you for making my day/trip that much better!

Chelsea

I love this place! I have never, ever had an eye appointment before, so I was nervous, and did not know what to expect. I got there about 15 mins early, the very nice lady Patricia gave me my paperwork to fill out. I filled it out, and not even 5 mins later I went it for the initial check up, and pictures. I looked around at some glasses for a minute, and then a very sweet doctor took me in. She was so sweet (she said she was new to this office and of course I forgot her name...) she took her time with me, and answered any questions I had, and made me feel very comfortable. She even took an extra step that wasn't initially apart of the original work she was supposed to do, and advised I should get dilated. The girls out front were AMAZING! They were so relaxed, and laid back, but very knowledgeable. The only girls name I can remember right now is Erin, she is awesome! They all came out to help me pick glasses, and were honest about how they looked :) It felt like a family, and I will always come here when I need anything for my eyes, AND it was all covered by my insurance so that made it even better! Thank you ladies for making my first experience, a great one!

heidi restivo

I stopped in to see if they could adjust glasses I bought elsewhere that were too loose. They were very gracious and helped me out no charge. I would definitely recommend!

EllaMinnow Pea

As the friendly & helpful owner told us upon entering the shop, most of their clients are repeat clients & local word-of-mouth business. The shop is nothing fancy, but they had a nice small selection of modern men's eyewear -- something other downtown shops seem to lack. The prices were extremely reasonable for frames (no big markups), and are pretty standard for the lenses. They are extremely fast in ordering and can have your glasses ready within a day or two! MY ONLY WARNING: They do not do eye exams there, so be extra careful that your glasses prescription is received to them & then ordered out by them correctly by your optician. Double & triple check and also bring in the paperwork directly if you can. Somewhere someone took our prescription down incorrectly and the order was delayed. (They seemed to be less friendly after that, haha). Coincidently, that same week, we ran into a co-worker who had the exact same thing happen there! His numbers were also taken down incorrectly. They are super nice and friendly, and I believe in supporting local “ma & pa” shops in Portland – but you may have to monitor this transaction a little more closely than those bigger businesses.

Dylan Frisbie

My experience with Jess and Justin as well as Dr. Johnson was nothing short of exceptional. This was the first time I’ve ever had an eye appointment and the staff were attentive, caring, helpful, and professional throughout the whole process.

Kelsey Veillette

Incredibly educated, friendly front desk staff who clearly love their jobs and are more than happy to help their customers. Eye exam went smoothly and was fitted for the perfect prescription lenses.

Dave Parker

Love the people and quality behind their product! Knowing I’m shopping locally is amazing too!

James Barner

Great selection of glasses, and I had a great visit with the optician. Sure do wish they could find a way to be open on weekends! Very inconvenient.

Jeff Jackson

Everyone there is friendly and professional. It was a pleasure to work with them to get my new glasses.

Arthur Fink

I'm astounded at the last such negative review. I've been dealing with Priscilla and Chuck for longer than I can remember, and have only had very positive experiences. DO go there!

Adriel Paderanga

Amazing service by Ashley, highly recommend

Mathew Brown

Very friendly, knowledgeable, and caring staff. Really does right by the customer.

B Hayes

Very nice and helpful. Thank you!

Edward Taylor

Very professional and informative.

Andrew Mass

Cute

Rochelle Spiegel

I love Eyes on Old Port! The staff are friendly and knowledgeable and in my opinion, have the most stylish collection of frames. They are also the only place in town that carries the brand Moscot, which is my favorite! Chris Bono was especially helpful with ordering my glasses and dealing with my insurance situation. He also gave me tips on how to better care for my frames to keep them in better shape and he gave me a cute Moscot reusable bag!

Marilyn Miller

Dr Tricia Pirone is wonderful.

Elena

Maci Towle

Kevin Ridlon

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