Reviews of Eyemart Express. (Optician) in Portland (Maine).

Eyemart Express

417 Reviews

251 Comments

Optician

Optician

335 Maine Mall Rd, South Portland, ME 04106, United States

Description

Information of Eyemart Express, Optician in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Eyemart Express

Popular times

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Reviews of Eyemart Express

Martin Fowler

The store was busy when I went in but I was seen quickly. Friendly and light-hearted staff was efficient with myself and the other customers. I picked up very reasonably priced frames. They said they would send a text when my glasses were done within the hour and 25 minutes, they were. When I went back to pick up my glasses, the store was even busier but I waited less than 5 minutes and was out the door. Highly recommended!

Kevin Atkins

I visited the Maine Mall location of Eyemart Express to get my three-year-old son‘s first pair of glasses. The gentleman that helped us was incredibly knowledgeable and helped guide us through getting our first pair for our son. We got a great deal on getting two pairs. Our first pair was ready in only 21 minutes. Our second pair will be ready in another week since we opted for the transitions. We will certainly visit again for all of our future eyeglass needs.

stephanie wight

Store was very understaffed and from what I gathered many regular employees were out sick and they had staff from other states here helping out. The associate who helped me was from the Carolina’s and she was wonderful. Despite it being busy and understaffed everyone was friendly and things moved quickly. I’ve been going to Eyemart Express for years because of their large selection of wider frames and reasonable prices and I will continue to come back!

Linda Miller

Than helped my husband & I select & order new glasses. He was very professional & personable. We are repeat customers & appreciate the great selection of frames & timely service.

Jane Johnson

Very good service yesterday. Staff went out of their way to help and got my new glasses ready more quickly than expected. Been going here a while and this was by far the speediest and most helpful visit!

Melissa Kercado-Vasquez

Excellent fast service!! KAREN is an amazing employee. She helped me choose the right pair and was very knowledgeable of the products. I received my glasses in 29 minutes. I am extremely happy with my product and recommend them to anyone.

Pamela Wood

My experience was wonderful. I also want to say you had two people in that store yesterday and those two men ran that store and didn’t miss a beat. I hope you are paying them what they are worth because they are great employees

Shirley Woodard

Excellent job! I can see we’ll for the first time in a year! My previous glasses were from an eye doctors office. I’ve had headaches for a year! The service was excellent, and the glasses came in early.

kaylie guimond

There is a wonderful man named Than I believe and he is beyond fabulous! He really goes above and beyond for me and my family and I always enjoy having him. I mean it when I say he deserves a raise. He is a hard worker and he is great at it. Much love to Than!

Susan Kelley

The young man who waited on me was friendly, efficient and took extra time to ensure I was comfortable with the fit against my temples. Very positive experience from selection to pick up😊 …

kristi lowell

Than was amazing and was patient and extremely respectful with my situation. When I left they used my name while I was exiting the building. I would recommend this place if you are lookin my for glasses. They have great deals and the staff including Than is wonderful

jerome

great place very nice people and fast service needed glasses quick and they came through and before I knew it I had glasses thank you

Jim Ward

This was my 2nd experience with Eyemart and with Than specifically and both visits were exceptional and this last visit was even better than my first! Than was very professional and very easy to work with and made the process fun and simple! I'm definitely going to be back next year after my next eye exam! I highly recommend Than and Eyemart to everyone!

Melissa Young

Wonderful!!! Best experience! Best price! Great selection! Impeccable service!!! I wi be a faithful new customer and definitely refer family and friends! I have 77 FIRST cousins. Just first cousins alone!!!! After that, I lose count! Thanks so much, Eye Mart Express!!!!! You have cleared, opened up and brightened up my world! ALL IN THE BLINK OF AN 👁

Rebecca Buck

South Portland Maine store, Karen was so great with my ASD granddaughter!! She took her time and explained what she was doing. I would definitely recommend this store, staff is amazing and they have a great selection of frames

KRISTIE Demers

Than was very helpful polite and friendly. He represented eyemart express very well and I hope someone let's him know what a great job he is doing. Glasses are great as well.

Stephani Nelon

I was helped by a wonderful woman named Karen and a nice young gentleman that I don't remember the name of but he was very polite as well. Everything went very swiftly and smoothly I didn't have to wait a second but not too long. I was very pleased with the overall service I received with you guys and I will be coming back to get myself some sunglasses!!!!!

Sheila Nichols

I have been a customer for awhile. I like the service, the fact that my glasses are ready in an hour and if I ever need any service I just go back to them. The staff is very pleasant and I receive excellent quality service.

Paul

Pro tip: always get the lens protection!! It's totally worth it! There is no place around that can make glasses as fast and that goes as far as they do to help you! Even if a mistake is made they always go above and beyond to correct it, and that is what customer service is really about.. thank you south Portland eyemart.

Lisa Taylor

Glass selection was great, the speed it took to make my glasses as only 22 mins!!! However, the wait to be seen, even to just pick the glasses up was ridiculous. Definitely understaffed, as is everyone else.

Milton Smith

Service was fast friendly and glasses were completed in 27 minutes. Amazing

Kelly Gavett

The service I got was excellent they had two pairs of my glasses done in 35 minutes the staff took great care of me!!!

Judith Colby

Excellent service. Karen was the person who helped me with my purchase. Very helpful and knowledgeable. I enjoyed talking to her.

Cheryl Delisle

It is so easy to stop in and get your new glasses made quickly. In less then 30 minutes they had both pairs done. They were short handed like everyone today but they worked through the list quickly. The only holdups I saw were other customers who did not use their wait time preparing for their turn by picking out frames.

Shannon W.

Karen was super helpful with helping me understand what options were best for my eyecare needs. I brought in my Prescription, Chose my frames and was sent a text 25 minutes later my glasses were ready for pick up! They are exactly what I wanted and great quality! Definitely will buy from again!

Earl Long

Excellent price, friendly fast service. Glasses done in 10 minutes.

Isaac Flaum

Karen + Other staff were very friendly, helped with vision insurance details and walked out with two pairs of glasses in under an hour even though the store was busy.

Daniel Doucette

The first eyeglass store (in Portland) we went to had no customers and 2 employees but told us we would need an appointment and they did not offer same day glasses. We left and I googled "same day glasses" and discovered Eyemart Express. I called and was told no appointment necessary to just come in. The selection of Eyewear was amazing, my 14 year old son found a pair he loved (to my surprise) and was wearing them 2 hours later. The staff was knowledgeable and even processed a claim through our insurance saving us $.

Joe Rowe

Been using Eyemart Express for a few years now always good customer service and great glasses luck my insurance covers my glasses thanks much seeing better already

Mary Wilcox

Very pleasant people. It was a hot day and the airconditioner was not working but everyone was still very nice as if it were just an ordinary day. Very calm and helpful.

Denise Martell

Fast, friendly and my son looks very handsome in his new glasses 😁 …

James Ireland

Was very happy with my experience. They were short handed but I only had to wait 20 minutes or so. Jon was great and my 2 pairs of glasses were ready in Less than an hour and for less than$90 for both pairs

JORDAN GARLOCK

I’m extremely happy with the service I’ve gotten at Eyemart express by the Maine Mall. I recently got a new prescription from the Optometrist next door (who was also great), then went to EyeMart Express to pick out frames & have the glasses made. They were very patient with all my questions (progressive lenses) and helped me find the right frame/lens combination. They texted me when they were ready to pick up, but I had trouble getting there to pick them up during office hours. I tried again today but got there an hour after they closed. As I was driving in, their manager(?) was pulling out & saw me. He was kind enough to turn around, drive back to the office & waive me in, then got my glasses for me & made sure that they fit appropriately, etc. This was way “over & above” the level of customer service that I’d expect anywhere and I’m very thankful for his help!

Jessica Remington

Than in south Portland office was amazing to my son. He got his first set of glasses and he we so quick and helpful even with being short staffed. Very professional and he great convos while assisting us with a budget ! Highly recommend

David Clay

Purchased a pair of regular and sunglasses progressive frames and lenses at the South Portland Maine Store Saturday October 16 2021. The women that helped me was great. Knowledgeable and super polite. She was only filling in at that store for the day due to the staffing shortages as were the other two women working who were also very polite and helpful. Glasses were ready in about 30 minutes! Thanks!

Chuck Hindes

The service was excellent and I am very happy with my glasses! I will be going back to get a second pair. They have a wide selection of frames as well.

Brenda Beal

Quick service for my oldest grandchild and myself. We both had our glasses in 12 minutes. It was mid afternoon and although using Eyemart Express before and satisfied this was the best experience ever! I will come back again!

Sergio Descart

I have gone to Eyemart Express for years. I have always been very satisfied with how fast my glasses get done. Most of the time, glasses get done in a few hours. Furthermore, I have had the insurance on the lens of my son’s glasses who is severely autistic. As you may imagine, the glasses would get scratched often. Their insurance always covered replacement no questions asked within the time they were covered.

Leanne Lewis

They were great, and helped us with a great deal scoring a 2nd pair. We were told around an hour for pickup and they were done in 15min!!

Tookie Bright

I have purchased mine and my children’s glasses here and I love the cost as well as the speed in which glasses are ready. I can comfortably purchase back up glasses for all of us and the extra bonus of a year long warranty. Highly recommend:)

Taylor p

Store is short staffed like many other establishments during this time but this doesn't stop every technician from doing a great job. You can tell they are dedicated to making sure the glasses are what the client needs. I got to witness them troubleshoot an issue with a pair of glasses for a customer and they were working hard to find the problem and make the glasses right. They also are so helpful with making sure the glasses fit well on new or current glasses. Than and the staff do a great job! Thank you for another pair of glasses that I love. I will continue to purchase my prescription glasses from them.

pamala crabb

Very happy with my service. New employee just learning was great. Go Sonia.

Mike Amanti

Always quick to help, ordered two pairs of glasses and within twenty minutes they were done.

Lisa Donahue

Karen is delightful! With four kids and 3 that wear glasses, a broken glasses emergency is bound to happen sooner or later. I called late in the afternoon on a Monday and Karen answered. She helped calmed my frantic nerves and told me to bring my youngest in as soon as I got out of work. Once arriving she remembered me and had my daughter pick out new frames. The experience was so quick and painless. That woman alone is the reason I will forever go back there! Karen needs a raise. To all those who quickly judge anyone named Karen, I double dog dare you to go to Eyemart Express and meet Karen. She is not only a gift to her employer, she is a gift to the fricken whole wide world. Chew on that Karen haters. Thanks again Karen. You are a peach.

Leighton Gardner

Wasn’t sure what to expect for service. We sat down for a minute and we were asked how can we help you picked out a pair of frames and asked if they could but lenses in my older frames. They said no problem and measured the frames and glasses and said they would be around a hour. We went across to the mall and was only about half way through and I got a text saying glasses are ready! Went back over tried them on and I swear I could see better than going to my own eye doctor!! I would definitely go back to Eyemart for my next pair!! Saved about 185.00 to boot!!!!!

Barbara Genest

I recently just got two pair of glasses and they were done before I got through having lunch! They were really really busy when I went and I was assuming that it was going to be a long process and probably have to go back to pick up my glasses the next day but they everybody worked really well there and got everybody serviced with a smile!

RkyMtnNtv

I was in town for a family emergency, from 2,000 miles away and my glasses lens inconveniently came out. I happened by this store, turned in, and the gentleman behind the counter kindly took my mess of lens, frame and screw, repaired and cleaned them. I would have paid for this, but he did not charge even though I am not a customer. If I lived in Maine, this would be my eyeglass center. Thank you for the emergency help and amazing customer service! You went above and beyond!

Michael Berrier

The service was outstanding. The guy that waited on me was very helpful. He made sure, that I knew what I was expecting from my new glasses 👓. The cost was half of the quote I got from Lens Doctor. …

Jennifer Boudreau

Was really busy when I showed up, It didn't hinder the Awesome customer service!! I was seen with in 20mins ALL 3 TIMES I SHOWED UP with out appt. I was given a wide VARIETY OF ALTERATIONS/ UPGRADES I COULD CHOOSE TO INCORPORATE INTO LENSES!!! MOST IMPORTANTLY HUNDREDS OF FRAMES, STYLES, BRANDS, COLOR & PRICES Clearly marked to choose from. It took me almost 2hrs. To find 5 pairs of frames FOR MY STYLE, & WALLET. THE PORTLAND BRANCH WAS EXTREMELY PATIENT WITH ME, didn't make me feel rushed at all and when I was ready to purchase SAT RIGHT DOWN WITH ME TO CRUNCH #s and APPLYING ALL DISCOUNTS SAVED ME $300!!! BONUS!!! THIS BRANCH REALLY IS AMAZING AND Recommend ANYONE TO GIVE THEM A CHANCE TO MAKE U LOVE YOUR EYES AND 🤓 GLASSES

Jenn Lamoin

I had covid and they were so nice with helping me over the phone and letting someone come get them ty

Erin Macdonald

So nice, timeframe given and well exceeded. Large selection, patient employees. We love it here!

Cathy Freedenberg

Thank you so much for having Than working for you in your So Portland store. He was extremely helpful with our situation. My boyfriend broke his glasses and could not see a thing, his prescription for his lens has to be special ordered, which meant 2 weeks not being able to see. Than than took his old lens and fit them into a frame, turned out that it worked perfectly .... we left with a pair of glasses to get him though until his new ones were completed. So awesome! Thank you Than!

Nancy Thompson

Jon was OUTSTANDING to work with. I was so impressed that my 2 pair of glasses were done in 52 minutes!! Thank you Jon for making this process so easy…I will be back in the future for my next pair of glasses.

Isabel Garcia

Great customer service! Super fast and awesome prices!

martha eufemia

Great service quick return to get glasses as promised, great pricing

Steve Greer

We went on a Saturday and the store was quite busy but the staff was very friendly and efficient. My son and I both needed specs and worked with Brian. He may have been the manager but had the attitude and pride as if his name was on the sign. Super helpful explaining my insurance benefits and how to maximize them. Was patient while we made selections and was able to simultaneously assist other customers without making us feel like we were being neglected. Great job!

H R Trask

Karen our sales associate made the process of getting new glasses a blast for my friend and I. She was informative, helpful and a pleasure to work with.

Kristie Green

My expectations were low, but these guys were wonderful. We had to wait a bit to get seen as they were busy, but once we were in they were professional and helpful. It was my son's first time getting glasses and the technician was friendly and made him feel comfortable. We went to get some lunch while they were making the glasses and both pairs were ready in under an hour. Overall a very positive experience all around!

Rick Carlisle

My son had used the store for purely economic reasons, 2 pair for $80. Going in I thought it might be run of the mill. My selection was custom safety glasses, but noted a wide array from cheap to the high end brands. The staff worked diligently, carefully, and were cordial too. I couldn't think of anything to improve.

Jean Drury

Great service ,very polite and knowledgeable. Glasses were ready when they said they would be . Overall experience A+ !!

Joshua Chaisson

I have been using eyemart express for years. Yes you might find cheaper glasses online, but you won’t come close to their level of customer service. Which is exactly why I continue to go back. Today, Brian helped me at the South Portland location. He was professional, fast, funny and made the experience that much better. All around experience will lead me to continue to buy in store, and ignore competitive pricing from a website.

Patricia Shaw

Great customer service! Cat was super patient helping my son pick out new frames for eyeglasses and sunglasses. After making his decisions, we left to get lunch and his new glasses were ready before we finished our meal. And the eye doctor next door had seen us as a walk-in appointment that morning...very convenient to get his new glasses that same day! Will definitely get glasses here again.

Peter Brodeur

I have purchase several pairs of glasses from Eyemart Express. I have never been disappointed. Service has always been top notch. I have recommended Eyemart to several friends. I just purchased another pair this past week, and very happy with them. Also the person waiting on me heard me talk about never having prescription sunglasses and she showed me that it certainly is affordable to have a pair, so I now have a pair of sun glasses. So thank you to the staff for the best service.

Cynthia Cushing

I was pleased with the affordable selection of frames eyemart Express had to offer. Joe Helped me choose the right size frames and worked with me to get the best deal possible. I received a text the next day saying one pair of my glasses were ready. (I needed them quickly because my old glasses were broken.) I was very happy with the service, prices and selections and would highly recommend Eyemart Express!

Judd Hume

Quick and thorough service though short-staffed. Very helpful.

Casey Bell

Was very helpful and prompt. Did take long to get the glasses after we decide on a frame choice. Not a very large selection on sunwear. But will use again!!!

Bill & Mary

Very positive experience! Fast, personal service. Cat was terrific, helping me to choose frames and reviewing options. Up front about types of lenses and details of service offered through this company. Two pair of glasses, one with progressive lenses were ready for pick up in one hour! Left very happy. Thank you so much!

Kristin Thomes

Brian was great took care of all my needs. Had excellent customer service skills. I got my glasses the same day and it took less than an hour. Went back and picked them up with no complications and with ease. Will recommend Eyemart Express to friends and family.

Sherrie Proctor

I purchased two pair of glasses from another eyemart store with little to no help so I stopped in at the So Portland store and they were more than helpful and made me very happy with my purchases. I will definitely be back and will refer to all my friends and family. Thank you!

Attyia Bennett

My experience at Eyemart Express was a good one. I went to get glasses for my two kids and was satisfied with the service received from all associates, I appreciate the patience they exercised with them. The waiting time was very short and so we were in and out in under two hours with four pairs of glasses. Great job Eyemart Express!

Dee Barrows

I lost my primary pair of glasses (don't judge - I have dogs). After looking for a week, I couldn't do without any longer and went to EyeMart Express in South Portland for a QUICK, CHEAP pair of glasses to get me by until I found or replaced the lost pair. Mission accomplished. Good Frames, inexpensive lenses provided quickly. These are plastic lenses with no bells or whistles (no scratch resistance, shatter resistance, UV protection, color changes, glare resistance) - but they are progressives and cost about $100. I also found frames that I liked as well or better than my originals, and ordered them with all the bells and whistles... 2-3 weeks. Both pairs for much less than paid for my original glasses. I agree with other reviewers that the Customer process could be improved, which I think would increase their base and profitability - but everyone I dealt with was professional and nice. Overall, very good experience.

Emily Ambrose

I stopped in quickly for a minor repair to a pair of glasses and the associate who helped me was extremely courteous and pleasant to work with, despite the fact that I hadn't purchased the frames there. The repair was made quickly and efficiently and I was very pleased with the results. Definitely recommend!

Dante “Darkside” Haynes

Very helpful people that work there and just how quick I got three pair of glasses in under a hour. Didn't have to wait weeks to get them, especially when the wife pair got chewed up by our dog.

Melissa Gilley

We were very impressed with Eyemart express. They had a huge selection of glasses to choose from and at a very reasonable price point. They were having a special and I got two complete pairs of glasses, I really liked for about $160! I had gone to the mall prior and all the glasses that looked good on me were 250-400$ JUST the frames!!!! I considered paying that, but then I decided to check out the eyemart express and I am glad I did.

pat ring

You awesome as usual! That's why I keep coming back for all of my eyeglasses!

Karen Gerrish

Than provided excellent customer service, super patient and helpful when I was choosing frames. Amazing teacher discounts and other savings discounts. I bought 2 pair.

Susan Frink Anderson

From the moment I asked for help in the Eyemart Express on Maine Mall Road in Portland, ME, it was given quickly and efficiently! I give a shout out to TJ who immediately knew what I was looking for and gave me all I needed to complete my search for new glasses and sunglasses. TJ was direct and spent a good amount of time zeroing in on not only what looked good on me but also had a super sense of my personality which really helped me select the frames I chose. Beyond that, the price was right. I got both the glasses and sunglasses for what I would have paid for one pair at two other places I researched. Do I love my glasses?- “yes, I do!” They did a perfect job with my progressive lenses! All in all, my experience with this place was beyond amazing. I have worn glasses for over 50 years and I am happy to say this is one of my best experiences ever in purchasing new ones‼️

Loraine Janelle

I have used EyeMart in the past, but Karen was outstanding! She helped me in the order process as well as the pickup. Karen was extremely professional .....

Dan Pierce

They had my progressive lenses ready in 85 minutes. T.J. was very good to do business with. Professional and fun. I really like my new glasses. Got a second pair free and they made the them sunglasses. I dont know why anyone would go somewhere else. With eye-med it cost me just about $100. People should check this place out before they buy anywhere else. Thanks eye-med crew. 🙂

Leisa Bauman

They were super helpful and came to me right away to assist me. They helped me find the perfect lenses and even looked up different colors for me. They helped me find similar lenses that were a better fit. Very friendly and caring workers. I was able to get just what I needed and in a quick time.

Brittany Polk

Just fell in love!!! There team is amazing....welcoming and so can handle a recking ball that comes though the door that cant seei was less then an hour and I was on my way! thank you guys this nurse sure appreciates all you did for me today!!!! I will be going back for more nice stylish today vide glasses on payday!!! We need more team players in customer services like Devon G.

Kristy Mccabe

I had a great turnout...efficient, lots of choices of frames.,...thorough friendly service..,,...and a .very quick return In installing the lenses

Dana Hylton

I was told at at first that they would not take my insurance. So I wouldn't call my insurance find out if they were within the network and they were the insurance agency called the South Portland Maine star and then I was able to get my glasses but it took a while because other insurance thanks I had to spend like 3 hours there and it shouldn't have taken me more than a couple of hours

Ben OBrion

I showed up with my daughter to see about getting a frame adjusted and they adjusted her frame perfectly! TJ the sales rep there was awesome in helping us select two new pairs of glasses for her too! Professional, fast and affordable. Thank you so much TJ! You were great to work with!

Bobbi Day

My experience there was a great one. The service I received dropping off n picking up was great. They were all super nice n helpful. I do believe his name was Tom was very helpful picking out frames with me not for me. Very cheerful n helpful. Thank you too everyone there for being so helpful n happy. I would n have already recommended this place to my friend's. I got 2 pairs of glasses for $78 everything included. I love both pairs. They were both ready within 73 minutes. Very fast service. I am definitely going there again when I need to. Everyone needs to go there. There are a variety of frames there at good prices. Just bring in your prescription n wait for them to get done n then go n pick them up. They sent me a text when the first pair was ready n then again when the second pair was ready. Enjoy seeing again. HOORAY!!!! LOVING IT!!! Thank you again Eyemart express u r great.

Amber Decker

Anastasia is kind and very knowledgeable in her subject at work. She was super helpful and checked me out quickly. Allie (sp.), the technician who made my glasses, made two pairs in less than fifteen minutes. Very impressed and I love my new glasses! PS-so affordable. Second pair was only $10!

Kathryn Crowley

Cat helped me get my glasses and the right lenses for me. She was super helpful and great personality! Not only that but it took half the time to get my glasses back to me than she told me to exspect so that was a great perk. When I went back she helped me adjust them and made sure they would fit well before I left. I was planning to get a throw away pair and order cheaper ones online but she made it so I will probably go there again for other frames when I can afford it instead. She didn’t pressure me to add on everything she suggested but wanted me to know my options making it really budget friendly. Thanks for your help girl!

nickatnite

Awesome experience...thanks to Than, the young man who waited on me. Patiently answered all my questions, worked out the best deal for me and we had a good conversation that was not work related...need more people like this young man in the world!

Pauline Stewart

The accomodations and hospitality at Eyemart Express were excellent. They were patient with me to make sure I have the right eye glass! I would recommend Eyemart Express to everyone.great service.

Anna Yates

My RX changes and I get a new pair of glasses almost every year. This particular time 2/09/19, the customer service was totally amazing. It was busy, and I was not the ideal customer - I had to split my payment between two cards. Joe was so accommodating and just overall so pleasant and very knowledgeable about the different options available. I would definitely recommend eyemart Express if you buy glasses often and have a tight budget.

Richard Penatzer

Customer service 10/10, the staff at eyemart express is highly effective in maintaining social distancing, sanitation, all while giving the best service possible. Huge thanks to Brian who went out of his way to take care of my situation when circumstances beyond the control of Eyemart occured. Timely, quality, all while maintaining the highest level of customer service. Thanks

Paula Callen

Glasses were done in 14 minutes!!! Super happy with the entire process!!!

Maureen Belanger

Glasses were ready much faster than expected even though they were short staffed and very busy. Happy with the glasses and the prices!

Greg Wilhelm

Went there to get new glasses for the first time and I was not disappointed. These guys are fast. Just a few minutes after I got home to wait for the text to say my glasses were ready, I got a text saying my glasses were ready. At other eyeglass places I've been to, there's always been some sort of a problem with my glasses. Not this place. They nailed it the first time. My glasses are perfect. Thanks Eyemart Express.

Steve Haskell

Had a great experience, Than took great care at my initial visit and with final fitting when my glasses came in. See Than, he's great.

Apothe.Carrie

I was absolutely blown away by Bryan's care and customer service! He should absolutely be the company standard! He was kind, funny, and knowledgable about all the frames, including helping us find a pair that actually fit my three year old face! I cannot say enough about how great he was, and absolutely will come back for all our needs just to work with him!

Tasha Cummings

I walked next door and got a copy of my prescription, when into eye mart express and had two pairs of glasses made within an hour. Very polite and wonderful people there to help you and find the glasses that are perfect for you, and your lifestyle. Overall the best experience I’ve had shopping for glasses, even better than my usual eye doctor. 6 stars!!!

Mike Afthim

Great price and excellent service, nice combination in this day and age , would recommend to anyone in need of eyeglasses

Gloria Warrick

I am truly impressed with the quality of these glasses vs. the low price point for two pairs. Thinking back to two years ago when I purchased glasses last and $170 was paid for by the Lions Club and another $80 was paid by me, for glasses that I just started wearing the beginning of this year. The progressives were difficult to use. I had to keep bobbing my head up and down (anyone watching me might think I was trying to bob for apples). I only had to have minor adjustments done to one pair and the other was perfect. How’s that for on point. Very happy, indeed.

Sarah

I got to pairs of glasses for a decent price. They put the lens in, in house so that was great! I didn’t have to wait a weak for a new pair since my old ones were annoying scratched in my line of sight. Will definitely go here again!

Nancy Beatrice

My wife and I were highly impressed with the service we received at the South Portland, Maine store. We live in Auburn but actually decided to return to the store two more times for a combination of reasons to replace the original glasses we purchased. Your 30 day no questions asked guarantee means just that. Each time we were welcomed and made to feel that finding the best fit for us was of utmost importance. The last time we came in, our optician, Marsha, went beyond the call of duty to make sure we left with glasses that were comfortable for us and fit our needs. Your great service and great guarantee have definitely earned our future business at Eyemart Express.

Jai De

Amazing customer service. Staff was was very professional and understanding. Brian addressed me, he was amazing and he solved my issue quickly. I drove an hour and half for this place - totally worth it. I will be forever Eyemart express customer.

Jeramie Brannon

Had a great experience very professional and awesome customer service as well as a great selection of glasses had our order in a half hour! after placing it

Charlene Gillchrest

My experience was a very positive one. I was concerned about going with the COVID-19 stuff. I went on the Eyemart Express Website to see how they were handling COVID-19 in the store. I felt very confident after reading it and upon arriving at Eyemart Express and watching what was going on inside. My optician was very thorough in cleaning and disinfecting the equipment he used, etc. I would highly recommend them to anyone. And the price is right as always.

B Biggs

It was a bit crowded at first but once we sat down they were very knowledgeable and courteous and made me feel comfortable with choices of frames, glasses were ready in about 80 minutes. I will definitely do business with them again!

Paula Roy

Fast service! If you have single vision glasses you’ll get them in an hour. Friendly staff at every encounter. Great location right across from the mall. You can go to the mall or get something to eat while you wait. You will get a text when your glasses are ready, they will call you if you don’t come get them.

Kendra

Great selection of frames, glasses were made prompt and are durable and work great for me! One of the only places around here that can make them quick within an hour or so!

Dave Spada

The wait wasn't too bad to be seen by someone. The prices were reasonable but about the same as anywhere else - WalMart etc. However very little was available for same day pick-up. It takes 1 1/2 to 2 weeks for your glasses to come in. Their ad says 100s of frames available for pick up in about an hour. There were no where near that amount - in fact what they had for one day pick up was very little and of poor quality and design.

Julie Hatch

These folks were slammed with customers and handled us all with grace. The phone was ringing, the line was out the door but 3 representatives worked so well to meet everyone's needs. Impressive!

Preston Galarneau

Eyemart was recommended to me because of their reasonable prices. I was very pleased to find that the service of the employees was top notched as well. I received great advice on frame selection in the initial appointment. When I picked up my eyeglasses the service was quick and personal. Great experience.

Shane Walsh

Very helpful staff, they were busy when I arrived but I didn’t feel rushed at all. This is my first time needing glasses and they made the process very simple. Brian was great.

Liz Brendler Blackman

I needed new glasses ASAP, so I went to Eyemart Express. Emily greeted me immediately, explaining everything and I found the perfect frames. I had my new glasses (2 pair) within an hour of arriving! Outstanding service!! Thank you!

Sue Myers

Customer service was great. The gentleman that waited on me was very helpful in helping me choose me glasses. I showed him what I had, didn't want and went from there! Glasses were done in 25 minutes.

Mary Kerrigan

When I arrived it was super busy and others were irritated with the long wait. I at one point went outside and decided to go back in and ended up being the last to be served. Thankfully I went back in, I was not only shown new frames but from the time we sat down to go over my situation to walking out the door with two new pairs of glasses, was 15-20 min! The lady saw my prescription and said it wouldn't take her long to get them done so I didnt have to go back another day. Glad I waited!

Kim Spann

We had a great experience getting our new glasses. My fiance and I went in together and were immediately and expertly helped in choosing frames that look good and fit well.

Walter Chapin

One of the best pair of glasses I have owned. However, the up sale is where they make a profit. My glasses had to be made in Texas and shipped up here. Not a big deal as I had another pair to wear but if you are in a rush be careful.

Susan Pettit

I had a terrific experience at Eyemart Express yesterday. The staff is outstanding. This is the second time I have purchased glasses here not only because of the great selection, but mostly because of the great customer service. Thank you Chris, Brian and Cat.

Jamie Pirini

My husband went in to get a prescription with Dr Cedrone and said it was one of the best eye exams he's had. He got two decent pairs of glasses on sale with progressives for 95$. Wasn't exactly the pair he wanted but you can't shake a stick at the price, and the ones he chose were actually pretty handsome on him. I go in for my appointment soon! Great affordable. If you want to get in and out quickly your best bet is to not wait for your glasses. Go have lunch or shop then either come back to pick up, or first thing the next morning. Otherwise, be prepared for DMV like waits from hell

Mary Gardner

I was satisfied with with the staff . I got great services and final result I love my glasses got . I recommend highly highly.

Candice Colman

The employee's here are fantastic. Was in a pinch and needed a pair of glasses to use while waiting for my contacts to come in. Got to the store around 6:20 PM they helped me pick 2 pairs that would work for the time being within my budget and got me set up with an account and glasses made and ready to use by 7:05 PM. Can't beat that!

Jen Dean

They did a great job of helping me even though the store was very busy! And the follow up when I picked up my glasses was a good experience as well. The staff was kind and courteous.

Ayodele Okorie

Their turn around time is topnotch. They attend to you as quickly as possible with good quality

Erin Watson

The doctor and staff are wonderful, and it's very affordable.

Rachael Lynn Jeffers

They were very helpful and respectable and cardiest.

Caitlin Smith

The young man who took care of my eyeglass needs today, June 11th, at the South Portland, Maine store provided outstanding service. Darren was most attentive to my needs and answered my questions completely. As a senior citizen, I've had far too many experiences in which I've been talked down to. Darren's people skills and sensitivity to his customer serve him well. Having spent many years in the customer service industry, I am aware of the skill set necessary to greet each customer with the same level of professionalism. He possesses that skill set. I was most impressed when, toward the end of the day, I returned to pick up my glasses and found he was as kind and caring after a hectic day as he was hours earlier. While he explained all my purchase options, he didn't pressure me with upselling. I would recommend Eyemart Express -- and especially Darren -- without hesitation. The glasses are pretty terrific, too!

Mikey Johnson

Great customer service they have a great team

Mégane Dubos

I went to eye mart for my first pair of glasses! The customer service was awesome. I was well taking care of and their selection is great ! Very cute frames! Will come back again.

Lori Raybine

Went to the eye doctor next door to eye Mart express in South Portland ME, got an excellent eye exam there, very friendly staff and eye doctor was very professional and thorough all for 89.00! Then went to Eyemart Express , the staff was wonderful and I drive out with new glasses in an hour, all for a fair price!

Ashley

Karen is an absolutely amazing individual!!! She is super sweet, calm, and patient!!! She deserves a raise!!!

Cort Evans

Great expierance in the store. The whole process was quick and pain less. I had my own script from my doctor and shoped online. Only 4 stars because they did not have the safety frams I found on their web site.

James Craw

Great staff and got a new pair of glasses and sun glasses in under an hour.

Robert Kamilewicz

My glasses were made faster than the quoted time. I got two pair of glasses in less than an hour. Excellent customer service and friendly staff.

Steven Cohen

I got 2 pairs of trifocals, same-day service, great price. Chris, who helped me, was knowledgeable & very patient. Glasses fit fine.

Charlene Delisle

Had the frames I wanted, and TJ was so helpful. He was very pleasant to work with. Glasses were ready in under an hour. Good job by everyone!

Marina Steller

Lacy Pike is the best! Got awesome glasses, tons of choices. I was in and out of there super fast and left with my new glasses. Will definitely be going back next time I need to re-up.

Ted Doyle

I went in to get new sunglasses and thought I was restricted to their section of sunglasses. I was told they could put my prescription into any frame in the store. Wow, took more time to pick out frames than it took them to make the glasses. Very satisfied. Thank you Eyemart Express

Lindsey Hawkins

Great Customer Service! Karen is the BEST!!

Marye Moreshead

Very nice people,but unfortunately a very long wait. Also they need to listen when told the prescription is not correct. I had to go back the next week to have mine redone. They then mailed them to me, but the were all bent up. So again I need to take them back. Very discouraging.

Pamela Banks

Could not be happier! Glasses ready 1 hour. Excellent customer service. Large selection of glasses!

Chris Verrill

WONDERFUL EXPERIENCE!!! Both in the glasses shop and the eye doctor next door. Really polite staff and fast service and the prices are phenomenal. A SPECIAL SHOUT OUT TO THE GENTLEMAN WHO HELPED ME NAMED JOE THIS GUY IS FANTASTIC AT HIS JOB!!!!!

Roberta Pedersen

Geat bunch of workers everyone very nice, and helpful. Purchased 2 pair of glasses great price and was ready for pickup 2 hours later.

Ed Kimlin

Excellent Value. I really appreciated the selection and cost options. The midlevel frames that I chose feel solid and the lenses are perfect. Save money with confidence - they did a great job.

Kristy Southworth

They helped pick out the most affordable glasses that our insurance would cover plus they look great!! They are very personable and understanding they don't try to push the most expensive glasses like some other places do.

Donald Jerome

Everything is going great. But I am experiencing a trapezoid affect is my new glasses I will give it some time to see if my eyes adjust. Everyone was very friendly and helpful.

Robert Arsenault

My experience walking in was greeted by a sales person who explained all the options Clearly, then I left did a few arrrands got the text in a timely manner when I returned to the store the Waite do to user sales staff is the only reason I gave 4 out of 5 stares . Would recommend!

Heather Plourde

I was very pleased with both the level of care my daughter and I received here as well as the quality of products available! The wide selection of styles was perfect. I will be back for sure.

K Marks

Great experience. The staff does a great job all around.

ROSS BAKER

Great service Great prices Fast service Definitely would be going back

Kaleb Ingram

I’m just so glad to see again, such great service as well. Both pairs of glasses I got are amazing. Very happy

Heather Fasulo

Chris was very helpful and great customer service skills. I was fortunate enough to have him start to pickup.

Debbie Brackett

I took my grandson over to get glasses and they were great to us plus there was a little girl there acting out and the employer was very patient i was amazed at his professional additude great job guys!!! South portland last friday

georgie allen

I have been going to Eyemart for a few years now. Never disappointed, i always find a great pair of glasses and there super quick.

Deb Ranks

Quick, friendly, excellent service!

Jacob J Cox

I opted for the inexpensive dual pair with none of the add ons, for lenses. I am one hundred percent satisfied with them. I will most certainly come back in the future for more, should either of them come to a short demise, Jake C.

Arthur Brown

Anastasia was extremely helpful and Brian, he is incredible. Fast,efficient and even in a stressful situation, he remained professional and polite. Nice job guys.

Mackenzie Nile

Great experience, super fast service.

Y. Tavfik

The best place to shop glasses

Sharon Creamer

The service was great, fast, pleasant. Glasses (2 sets) was sooner then predicted. Very reasonable ! Thank you

mango p

thay helped me find a grate first pair of new glasses wonderful customer service and they were very fast at putting my lenses in a frame

Dave Caiazzo

Than he was very knowledgeable and did his job well lm very pleased with my new glasses thank-you

Leigh Palmer

Quick service. Literally one hour from when I first walked in. Got two pairs of glasses for $29. Fitted quickly. Very comfy and I can see!

Lovedy Alexander

Karen was a great help and so enjoyable to work with..patient too.

Mark Coombs

Great customer service. I would reccomend them to anyone that neeed glasses. Good price and a great sales team.

Sean Powell

Great glasses said was going to take 2-3 weeks and it only took 6 days.

Ted Dyer

Sharing the experience for my wife. For she is the one whom these were purchased for. She loves them. Had a good experience from start to finish. Took less than a week to get them.

Magda Ann Martino

I have been there 3 yrs ago and went back two weeks ago. They are very helpful. They tell you the best lences that will fit your prescription. That is the place for me. Very perfectional.

Joseph Hitchcock

Great experience. The employee who helped me was fantastic and my glasses were ready in less than an hour .

Charley McCormick

Anastasia was our service provider. She was very knowledgeable, professional and pleasant to work with. A+++ Charley M. Bethel, ME

Pj Crain

Really good fast service I paid $42 for 2 pairs of glasses and they were ready in an hr

Connie Erickson

Went on a Thursday morning and had both pair if my glasses in a couple of hours. Excellent service.

Craig Newton

Great service and fast turn around! Jon was very helpful and quite pleasant.

Debra small

We had great service and a great deal on 4 pair of glasses. Wonderful staff.

Mackenzie Freeman

Great frame choices, great prices, friendly staff, fast and efficient service! This was my second time going to Eyemart Express and I will be back again!

Susan Swiger-Johnston

I could not believe how quickly I got my glasses. Great staff

maine wolfe

Very very good experience...great pricing and fast service...salesperson very helpful with making my choices and explaining options...highly recommend..

daniel lord

Amazed at how the progressive lenses worked ! I wished I had gotten them long ago they are excellent for close and far without changes or lines ! Thank you EYEMART !

cindy campbell

Eyemart Express was fast and they took the time to treat me well. Only problem is calling them is hard because they don't answer there phones like they should. Walk in is best.😊 …

Rayleen Berry

Eyemart Express goes above and beyond in their customer service. Very friendly and professional.

john naples

Professional Service. And I've never gotten my glasses faster. And I don't mean "sloppy fast". I mean "professional fast".

InsertWittyName Here

Great, easy experience. Staff were friendly, efficient, and helpful. Definitely will be going back.

Willy Mcgee

great place and huge selection of frames..if you get there early you will have your glasses in a few hours...

David Fotheringham

I was very pleased the whole experience...from the thorough eye exam to the choices of reasonably priced frames. Thank you Eyemart!

Celina Stickles

They did an amazing job and got my glasses done very quickly

Sarah Bockian

Helpful staff, great selection. Turned out to be cheaper to get glasses out of network with them than in network with my eye doc.

Natasha Scott

Great and fast service

David Lawnsby

They where quick and efficient and they eye wear are great quality. Very friendly service staff. Thank you

Manuel Plasentilla

Truly. Professional staff! Outstanding service..

Robin Merrill

Best customer service, best glasses and best prices! Totally happy with my new glasses!

Lisa Jordan

They were so busy crazy, but stayed totally in control and courteous:) Than You😊👍 …

Laurie Walker

Fast, friendly, and patient. Bifocal script filled within an hour

Timothy Donahue

Everything was correct the first time. Well staffed, professional and informed as what my insurance. Will again.

Balinda Kilton

They gave a whole brand new set of glasses as the other ones got lost. Didn't cost anything!

Steven Akerley

Fast, efficient and professional.

Don Anderson

Anastasia was very knowledgeable and professional. It was a great experience and the glasses are great

LaMont Green

Very pleased with this place. Chris, the person who took care of me, went above and beyond to accommodate my needs.

Debra Brooker

Went to eye mart for the first time people was very nice took time to tell me about everything will go there again

Paul Robbins

20 minutes manufacturing time and 60 minutes overall...new frames and lenses! Professional top to bottom.

MJ Allen

Staff was knowledgeable and did a great job!

Pamela Sheridan

Great service, awesome glasses, does get a bit crowded.

Bill Riley

Pleasant. Knowledgeable. Personable. Professional. Helpful. Courteous.

Adam Gilbert

Got there with no appointment on a Monday morning brought right in done in less than an hour great experience

Stephenie Gamache

So happy with the wonderful customer service I received at the South Portland store. They went above and beyond my expectations

Tiffanni McLellan

Great place, need more staff, waited over an hour and half just to purchase glasses.

deb scruggs

Brian T was great at the South Portland office! Great customer service:)

Ruth Hanson

Some models are quite pricey, but they are made quickly. I’ll be going back!

Eva Eldridge

Courteous service!! Both glasses were done very quickly!!

Sally Stevens

Large section to chose from. Friendly and helpful staff. Reasonably priced. I'll go back for sure!

Tiffani Marston

Amazing service. They helped get just what I wanted and kept me in my price range!

Tashia Senechal

I was very impressed on the quickness and the politeness. I thought the price was reasonable THANK YOU VERY MUCH

Billy Sanders

Ask for Harley, she's literally the best. Everything we needed, she handled quickly and casually.

Carol Elnicki

Excellent selection of styles in all price ranges for all ages. Really good values.

Melissa Moreau

Very helpful! Got a lot more than I was expecting for the price,great deal!

Elizabeth Boyden

Everyone was very nice and helpful and it only took a hour!

Aaron Linscott

Great fast service and quality glasses thank you

Steven Preston

Went in monday afternoon and The staff was great service was fast and it was very affordable

Jonas Ragnarsson

Awesome prices. Great atmosphere friendly people ready to help

Craig Shaw

Awesome service. Very professional. In and out quick .

Nicole Merrill

Good price nice people Will keep me as a customer

Eric Mathis

Brian is great. Excellent service and a great value.

Karen Gordon

Great customer service!! Fast and cheap. Win win!!!

Breanna Hoyt

Good service by staff but long wait times.

Sarah Luce

TJ was extremely helpful. Highly recommend.

Cornelius Byrd

Very friendly and professional !! ALSO FUN. 🤗🤗 …

Patriot Shea

Great service, price and product! Thank you!

Stephen Sinclair

Fantastic price, excellent quality and great service

Cheryl Emery

very fast. great prices

Paul Leclerc

Very quick and prices are great too!!!

Stephen Darling

Very friendly staff.

James Stewart

Another fine job by Nelson's properties

Barbara Hallstrom

Can not wait to go there they are the best

Sarah St.Germain

Great prices and selections highly recommend

Thomas B.

Than is a customer service super star!!!

Kimberly Dizo

Knowledgeable and very friendly. A good experience

Barbara Berry

Quick service, reasonable price

fatuuxa khalif

I love it

Dennis Roche

Efficient and honest on fit and style.

Mike S.

Thomas was awesome!

Darroch Hollins

Fast friendly service

Susan Anthony

Fast and easy

patrice btl

flawless !

Andrew Mass

Busy on Saturday

Janeen Lapierre

I took my elderly mom to the South Portland location. She has several serious eye health issues that make fitting glasses a challenge. The store staff were friendly and helpful from beginning to end. They made my mom feel comfortable and respected. The glasses were made in less than an hour and fit to her quickly and easily. We were so happy with the service, quality and cost!

Selena Vega

South Portland eyemart did a great job!

Tara Bucknell

Fantastic customer service! Glasses were ready in less than an hour!!! Very satisfied 😊 …

Amberlee Edgerton Moriarty

My new puppy chewed my glasses and I went in and got a new pair that day

Chris Girard

Sonia was great! Pleased with the turnaround time! All around great experience!

Brittany LHeureux

Corey Mowatt

Rolanne Bouchard

Brian Young

Tim Haskell

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