Reviews of West Valley Vision Center. (Optician) in Phoenix (Arizona).
West Valley Vision Center
2580 N Litchfield Rd, Goodyear, AZ 85395, United States
Description
Information of West Valley Vision Center, Optician in Phoenix (Arizona)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of West Valley Vision Center
Sunday
Closed
Monday
8 am–6 pm
Tuesday
9 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Monday
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Tuesday
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Reviews of West Valley Vision Center
Kendall Grace
Thank you so much!! This team was amazing. Fast, efficient, friendly, knowledgeable. I completed my glasses exam and eyeglass order within an hour. This was the fastest and most pleasant experience I’ve had at an eye clinic. I will absolutely be back! If you are considering, do yourself a favor and schedule yourself an appointment!!!
R N
Dr. Moore and her coworker, Marley, are freaking fantastic. I honestly cannot say enough about them. They both seem to genuinely care about their patients. They give of their time, never make you feel rushed, go above & beyond and are both a pleasure to be around. In addition to all of that, they truly know what they are doing, and will not stop until your eye health is in tip top shape. I have been dealing with major dry eye issues, and they have been invaluable to my eye health during this process. I am extremely thankful I was assigned to them on my first visit a number of years ago. I have great faith and trust in both of them.
Not only are Dr. Moore and Marley phenomenal, but the entire staff at West Valley Vision have always been wonderful. I thank all of you for always working together so well and treating clients with respect and dignity. Many thanks to all of you for all that you do.
K O
Really great experience! I requested an appointment online in the afternoon. They called me the next morning with an appointment. The staff was very professional & organized. The Dr. Very proficient & asked a lot of questions, and gave me good feedback of what to do, and expect with my future eye care. They also offered to order my contact lens refill for me (at a good price) and have it shipped to me.
pozgal1211
Six stars. I got the best help I’ve ever could have imagined. They gave me an outstanding assistance for the warranty on my frames. My specialty lenses are not covered by insurance, however their quality products are the highest value. Everyone was cheerful, tactful, professional & extremely knowledgeable. I am a returning customer & a customer for life!!!
Debbie Palmer
Professional, caring and knowledgeable staff. Everyone took time to answer my questions. Dr. Furry explained in detail the results of my eye exam and next steps. Cynthia Johnson was extremely helpful in selecting new glasses frames and lens coatings. I highly recommend West Valley Vision Center! Debbie
Doni Bond
The staff here is very friendly & especially trained well! I love that I can text for an appointment and they respond asap! The doctors exam with care & conversation that feels like my concerns have been addressed. We’ve trusted them with our eyes for 5 years now!
Kylie Hogan
This was my first time visiting this office and I had a great experience. All front office staff was very helpful and kind. The assistant that did all my testing was very sweet and thorough. Dr. Wilson is very polite and friendly and the office was very clean. I will definitely be going back!
Carlton C. Casler
Modern, professional and efficient. I arrived early and was seen early; I waited less than two minutes. Good eye health screening; I answered some question on my phone and they used four pieces of equipment to evaluate my eyes. My doctor went over the results and answered the questions I had. I left a happy patient.
Dr. Juan Garcia, DMin.
Rosa Ochoa was the best! She was very helpful and patient when going over our coverage and picking out glasses. Love WVVC. We will definitely be back. And the receptionist Sylvia was amazing! Felt like family!
LaLaRedondo9
Had a great experience from check-in to check out. Dr Wilson was great and explained everything to me. Edward my optician was amazing! He helped me pick out my frames and explained everything in a way I understood. Wonderful customer service with a smile. I will definitely recommend to friends and family.
Karen Kochevar
Recommend by a family friend. Great place. Easy to get an appointment. On time appointment. Every eye test was explained. Dr. Mullen went over every aspect of my eye health and concerns. Next year’s appointment was scheduled.
mattroyster1
Great Doctors staff could use some help. Been going here for close to 15 years. Maybe longer. Seen a definite drop in customer service. Had the same doc the whole time, todays visit in with a different doc? When I asked why I basically got it’s a my fault answer. As well as attitude when I was checking out, and I have no idea why? Time to see other options on the west side.
Michele Kerfoot
West Valley Vision got me in the same day when I had severe pain & an internal stye happening again. And Dr. Mullins treats me so well. And I feel reassured with the medications he ordered to treat my painful condition I know I will feel better soon. And the $20.00 warm compress I bought last year is so worth it ! !
Thank you Dr. Mullins & staff.
Dreama Luber
I was truly pleased with my care . Dr. Wilson was genuine and friendly. They repaired my glasses even though I bought them somewhere else. I definitely would recommend this office.
Leslie Ann Noel
I thoroughly enjoy my visits, the staff is friendly and efficient. Dr. Lindquist(sp) is AMAZING! He spends the time to explain the process and never makes you feel rushed even though it is usually busy. I would give 6 stars if I could.
Duane Jones
Great visit. Nice to receive service at the same clinic with the same doctor. He reviews my history of results last year to this year.
Good communication all around. Thanks guys, see you next year
Phil Batchelder
For a first time appointment, I have nothing but positive comments. My check in was on time and my appointment started on time as well. Denise was very professional in her demeanor as she put me through a number of eye examinations. Then Dr. Furey analyzed the results, performed other examinations, and explained results very thoroughly. All in all, I would highly recommend West Valley to anyone.
Janice Weeg
No wait on my appt. time.
Staff and Dr.very nice and pleasant and very thorough with my exam. Have been going to West Valley Eye Clinic for many years and have never been disappointed! Highly reccomend!!!!
Eddie Goodwin
I absolutely love this place. Best optometrist in AZ. Quality care from every single person. From the Dr to the admin team. Awesome.
Rosemary Jaurigue
Awesome!! Everyone was friendly and helpful. They were quick and efficient. I would go there again and probably every time I need a new pair of glasses. Tremendous customer service.
Jan Rierson
The Center and Doctor are efficient, on time, friendly, thorough, high quality and not intent on selling you something. I will continue to use West Valley Vision for my Optometrist needs.
Trish Carrillo
My family & I have been going here for 10yrs+. Exams are thorough & things are explained every step of the way. Appointment times are respected, without long delays to be seen. Staff has always been courteous, and we just love Chris. She’s extremely knowledgeable, plus she always remembers us & makes a point to say hello when we’re in.
Carrie Rodriguez
Very welcoming and knowledgeable personnel. Have been going there for my eye exams several years.
Elvira Sarlis
Exceptional service! Inviting and caring, the staff is excellent. They addressed all my concerns and they went above and beyond!! Highly Recommend!!!*****
GLORIA FORO
Dr wilson is the absolute best. He explains everything in layman’s terms and is a good listener he is a caring doctor.
Kim Ballew
Everyone is very nice and friendly and knowledgeable. The exam was thorough, and Dr Lindquist worked hard to make sure my prescription was accurate. I recommend them to my friends.
Steve Evans
I was very well taken care of by staff. Their "bedside" manner was extremely pleasant and peaceful while maintaining confident professionalism. I was assured of my eye health and given a clear plan for future care. Thank you... I definitely SEE myself with WVVC for long time. EDIT: I went back again today and found the service and staff even more enjoyable, professional and accommodating. *Customer for life!
Nida K
Victor is one that I should thank for his careful attention to my preliminary tests. He was very thorough. I've been to other optical clinics other than WVVC and I was impressed with their care. Also, Dr. Furey was honest with his opinion. Appreciate it very much. Front reception staff are friendly and welcoming.
S Yanez
Dr Moore is a wonderful doctor. She’s so kind. She explains and performs the exam with ease. Also Marley, the assistant, was excellent. Always look forward to seeing Dr Moore.
Quent Arboleda
The staff was AMAZING!!! I was so nervous for being the first time getting my eyes examined. But the staff put me at ease, fix me with a beautiful Michael Kora glasses and now I can see.
gladys ivory
In the USA today customer service has ground to a halt. But WWVC still believes in putting the customer first. The front desk staff always greet you as soon as you come in. The techs that do the initial screening are kind caring and professional. Doctors are great. I have nothing but great things to say about this company.
Tazia Banks
Very friendly check in and the tech was very friendly! Doctor was good and answered all my questions. Shirlica helped me select my frames and the right frame for my face. She was professional and a huge help!
james alt
Dr. Moore and all the staff at West Valley Vision are exceptional in every way👍👍👍. In going on 5 years they have never disappointed any member of my family!!! …
JoAnne Clements
Dr Wilson is such a personable and professional doctor whom I trust very much. I have referred him to my friends and they have all been very pleased.
Brenda Jackson
Had a great experience getting contacts for myself and my daughter. Victor was very nice, and Rosa was super helpful. Dr. Wilson was very knowledgeable and explained everything along the way. Had a great experience!
Mary Rizzo
I love west valley vision center they do a full examination of care for your eyes testing for glaucoma and the staff is friendly. Love Dr.Moore
Amanda Fish
I have been going to West Valley Vision for the past 2 years. The doctors are great. They are personable and take the time to listen to any concerns.
Brianna Norris
I have been going to west valley vision since 2003. The staff is very friendly and show a great deal of patience, especially when it comes to picking out glasses. I have seen multiple providers, but Dr. Wilson is the main provider I see and he is awesome. Thank you West Valley Vision!!
Cletus Junio
Quick and seamless eye exam appointment and ordering eyeglasses so simple. Price is reasonable too with discounts.
Diana Perez
One reason I continue to come back even if I’m using my out of network benefits is because of Dr. Anna Moore! She is AWESOME!
Andrea Vail
I’ve had eye pain for several days and called first thing Monday morning. The clinics accommodation was amazing. Dr. Wilson saw me at 11 and I was informed that I had a small object in my eye which he tried to remove. It was unsuccessful due to being too deep. He waited with me to ensure the front desk staff would call for the next echelon of care. Chris was amazing, not only was it around lunch time but she called several places ensuring I had an appointment closest to home and that same day. Thanks 🙏🏼
Deborah White
I was impressed by Dr Mullen’s care for a new patient with a concern which he immediately addressed once diagnosed of the issue, even after hours to assure I am taken care of when transferred to a retina specialist. The assistant took real good care of me as well.
WS Betty and Neal Wring
This is my 5th time at WV Vision and my 2nd review.. They have previously been spot on with quality and service - 5+stars. I had ordered 2 pairs of new progressive lenses and they were ready in 2 weeks. I could not see out of one pair. I am not sure they believed me a first that something was wrong, but finally they figured out that the lenses had been made incorrectly. I am uncertain how they got through their quality control, but hey indicated that they would get the issue resolved. That was August 25th. After not hearing from them for over 2 weeks, I called Monday September 12, and was told that they were being worked on that day, and would be ready by the end of the day. I went in late Tuesday afternoon, and they were still not ready. My glasses are ready for pickup now, so I hope they are OK.. I am thinking that in general, if everything goes smoothly, per process, they are very, very good, but if there is an issue on their side, handling any process exception is a challenge for them.
Sarah Aparicio
My teenager had an emergency, got a small ball from a cleanser in her eye. They were able to get her in, the staff is always helpful and the eye doc. Was extremely nice, she helped my daughter get a small piece she had in her eye, and was able to make her feel better. Definitely recommend west valley vision center.
Roxane Valenzuela
Love this place! Everyone is so amazingly nice! Everyone is so helpful. I had the best time picking out my frames and so much help.
Shelley Lynn Johnston Darden
Dr Moore is amazing. Got me in early. Did extra mapping of my eye. Explained what she saw. Very caring.
Amie Bobo
Great job in all areas. My Dr. Was great !!!tech was very friendly, professional and great explaining everything to me. what we were doing. Edward was very professional ,helpful and patient with me while picking out my glasses . Over all a wonderful experience.
R M
Excellent customer service. Very well staffed making for a brief wait and team was extremely thorough on the exam. Impressed with the West Valley team.
Tiffany McGee
We have been patients and patrons of WVV since I was 8. All 3 kids love seeing Dr Wilson, Mullens, and Stacey. The patient care is top notch! Carly was so kind, caring, positive, and patient with my daughter teaching her how to insert and extract her contacts for the first time. Mrs Chris has will always be in our favorites list! She is truly amazing!
Peggy Miller
I had a problem with my eyes. I visited West Valley Vision without an appointment. They got me in to see a doctor and solved the problem. Can’t ask for better than that. Thanks.
COLEEN BARNETT
I have been going to West Valley Vision for 15+ years. I always get professional and courteous help. I love it that they really look into my eyes with various machines. The only problem I have is the chair when you are in the first room for testing it is ready to fall apart. Time for them to invest in some new chairs!
Tina Clark
The entire visit was pleasant. The Dr. Did a great job checking my eyes. The person who helped me choose glasses took her time to make sure I got the right frames that look the best with my face. I can’t wait to get my new glasses.
Paris Fridge
The Team at West Valley Vision Center are amazing. Great customer service. My Doctor is miracle worker. They are now part of my family. Thank you for all that you do!
Patt Ficere
I’m been going to Dr. Wilson at West Valley Vision for over 20 years and he is the best! He is thorough, professional and kind. I never feel like just a number. The entire staff is great - efficient, friendly and professional. Special mention and kudos to Jackie who administered the testing, she was very sweet and patient with me (I kept wanting to blink) and to Emily D. who helped me select my new pair of glasses. Emily took the time and listened to what I wanted, described my options and helped me select a great new pair - she even brought in her “Squad” to offer their opinions in a fun way! I highly recommend West Valley Vision!
Johanna Campos
This is the 2nd time, I take my son to Dr Lundquist, he always over pass my expectation, best doctor I ever met he has the most patience, his exam is thrilled and he overlooked to see if his getting it right.
joshua moore
The doctor and staff very professional, will recommend to anyone who needs vision care.
Michelle Lloyd
Great job in all departments. My tech was friendly, professional and great explaining what we were doing. My Dr remembered my notes from last year. Brett in the glasses fitting did a great job too. I hate picking out frames. He knew there was another color of my current frame at no extra cost to me, so he got me all set up without any hassle.
Jen Lachtara
West Valley Vision provides excellent, quality care. I love the staff. They are always so positive, and pleasant.
Dr. Moore is my favorite provider, and she is a wealth of knowledge. She takes the time to explain things, and offers time to let you ask questions.
I would highly recommend this facility!
James Duff
I had a really good visit to have my vision checked. The experience was great, a receptionist checked me in, I was about 30 minutes early, so I expected a wait, walked outside to get a pen from my truck, got back, my technician was waiting for me. She checked out my eyes on several machines, took pictures of each eye, quickly while explaining what she was doing. In no time did she rush but she was quick. She then took me to another examination room and said the Doctor would be in, in a couple of minutes. The doctor arrived and she went through her paces. She seemed really honest and offered advice. She dropped me off to another woman who helped me with costs, should I want glasses. Very good experience for me.
Stephanie Garcia
I was really pleased with every aspect of my visit.From the time of getting an appointment scheduled to Appointment day! My appointment was on time and staff was thorough and didn’t rush through the exam. I saw DR Mullen, he explained everything, didn't rush through the visit. Wonderful bedside manner! Staff followed sanitizing guidelines with masks and every frame you touch is sanitized. Really felt cared for. Would highly recommend West Valley Vision
Cathie Obenour
Making the appointments was very easy and they worked with my husbands difficult work schedule. On the day of my appointment, Paula the technician who took me back was super friendly and we chatted easily about every day things and of course eyes. I ended up in the pediatric room for the first part of the appointment and it was decorated with Dr Seuss characters which was adorable.This was my first time visiting this facility and she made me feel very comfortable. Dr Nicole Anderson was very pleasant and helpful with my questions. I would definitely recommend this facility.
david figueroa
This place is just awesome! 3 separate stations, and very professional. I highly recommend West Valley Vision.
cheri mcgonagill
From the moment I stepped in the office to the selection of my new frames, the customer service was beyond service. A true customer experience! As a side note, the designer frames are true designer luxury! One of the best selections in stock in the valley. The staff knows how to make you look amazing too!
Dianne Robinson
I was really pleased with every aspect of my visit. Appointment was on time and staff was thorough and didn’t rush through the exam or in choosing my frames and lens. Good choices and options. Pleasing environment for viewing selections. Following sanitizing guidelines with masks and every frame you touch is sanitized. Really felt cared for. Would highly recommend West Valley Vision
Dianne Robinson
Debra Bixler
The Doctor was wonderful as well as the staff. They worked with us for glasses as we are on a tight budget. We are very happy with the glasses. Great people.
Katie Morris
Always happy with my experience here and will never go anywhere else for my eye care needs. Doctor Wilson is thorough and friendly, Suzzie always helps me find the best glasses and sunglasses, and their selection of frames can’t be beat. Excellent customer service is hard to come by these days, but I always find it here. Excited to get my glasses and sunglasses back.
Shelley Pignone
My family has been going to West Valley for many years. I’ve referred them to so many clients who have moved here from other states and they’ve been extremely happy. I have a lot of eye issues and the doctors have been so thorough with their exams and just today, Dr. Moore spent an hour talking to me about my issues, treatments, gave me coupons for meds, etc. I finally have a complete understanding of the many issues I’m having concerning my eyes! Desiree, a front staff employee, went above and beyond trying to help me get a prescription covered by my insurance. My family all agrees that West Valley Eye is FIVE star in knowledge, professionalism, going the extra mile for their customers and sincerity! And!…their selection of glasses is second to none! As a client for 5+ years, my family’s experience each time has been 5 star plus!!! #grateful
Tina Turner
Urgent Care misdiagnosed the pain in my eye as a simple scratch. After a few days, I knew they were wrong. I googled, found and called West Valley Eye Care seeking relief for my eye, as it was getting worse. I needed to be seen that day. The staff was understanding, listening to my concerns and squeezing me in to see a doctor. Within 15 seconds of the examination, Anna Moore found a lodged piece of metal in the upper lid. She explained the procedure, asked if I had questions, and 10 seconds she got it! Thank you WVEC, you gain a new patient!!
Nicole Online
I have been going here for approximately 7 years. Dr. Anna Moore always takes her time with me, answers my questions and is a great Eye Doctor. The front desk office staff and eye technicians are friendly and great.
Loretta Emmons
Always have a wonderful experience at this place. The staff and doctors are caring and patience. This time, I even asked if I could see an optometrist without an appointment and they graciously accommodated me. The optometrist even gave me a free Kate Spade eye glasses carrier. So sweet! Keep up the good work there!
Tammy Arp
The staff and Dr. Moore were wonderful. They were very friendly, professional and most of all knowledgeable. All my questions and concerns were addressed and I left my appointment feeling like my issues with my vision were taken care of. I highly recommend West Valley Vision Center for great eye care.
Dawnie Heather
Called for an appointment and was lucky enough to get in next day! Everyone there is super thorough detailed organized and caring. Went over some eye health information for my particular eye issues and explored all of their designer frame collections and found an awesome pair of new glasses I can’t wait to pick up. They take VSP eye insurance huge win and very happy with my experience there.
María Tomás-Keegan: Transition & Thrive With Maria
West Valley Vision has been my go-to docs and vision resource since the practice opened. Dr. Fuery, Dr. Wilson, Chris, Gloria, and everyone else who works there are top notch! Great service, expert advice, amazing selection.
Kim McMiller
This was my first visit here and I felt totally welcomed. They have an awesome team. The best treatment I have received at an eye appointment. This is the only place I will go for my eyes. Thanks guys.
N J
West Valley Vision has been my go to for my vision care for at least 15 years. Dr. Wilson and Dr. Moore are awesome. I am completely comfortable seeing either Dr's. Both Dr's are very personable and caring. They both take their time to explain and be sure all of your questions and concerns are taken care of. My personal preference would be to see Dr. Moore only because I feel she is closer to my age and she seems relate to my issues and concerns more on my personal level. Don't worry though, because Dr. Wilson is my alternative choice. He has the same level of care and concern.
They have this Opto map device that takes a picture of your retina, nerve and vessels instead of dilating your eye. This is amazing. I have been going and getting this done that they can look back to see any differences in case of any concerns. It is well worth paying extra if you have to pay.
Sometimes the front office staff at the front desk are not to the care level of the Dr's and you have to be sure you are understood. They seem to keep their face in their computer and are starting to lack the personal attention and care to the patients.
The opticians where you can get your glasses are awesome. They help you the best they can to fit your budget and style. Sometimes I do wish that they had a price list of lens charges so when they add all of those charges up it's not a huge surprise.
Overall I really do love my eye Dr. Moore and Dr. Wilson here.
William Metzel
Staff was friendly, courteous and professional. Tech (Victor) was organized and explained procedures well. Dr. Wilson took time to listen to concerns while maintaining an efficient manner. Thanks to all.
Laurel Jones
Greetings from smiling staff inside a beautiful building sets the tone for a great visit. Dr Wilson is so thorough. I love returning every year for my check up.
Linda Mattingly
Very informative. I had some questions and she was very patient and explained in detail what I needed to know
David Faragher
Reception staff were very friendly, efficient and helpful. Dr. Mullen is extremely professional and spent a great deal of time explaining his exam and recommendations. I will definitely be returning for any eye care I need in the future. I highly recommend them to anyone in the west valley!
Donna Allen
The best eye docs in the valley. My technician, my doctor, and especially to Adrian who took extra care in fitting me to new glasses. Recommend highly, I’ve been a patient there for 20 years.
Dwayne Osborn
Got me in short time frame. Very knowledgeable and friendly staff. I've been going to WVV for at least 5+ yrs. Much better service than some of the chain vision centers. The gentleman that fitted my glasses an recommended frames was very informative and helpful. 5 stars to him
Robert Alvarez
They offer great service and quality frames. Staff is always great but sometimes appt times can be out a few weeks. Just goes to show how popular.
Cheryl Holt
I have had great experiences at West Valley Vision Center every time I am there! Natalie and the team are great! The selection of glasses is fantastic! The customer service is top notch. The west side of the valley is lucky to have the folks at West Valley Vision Center to take care of your peepers and get you looking good in some amazing frames!
Debb Elisa
Dr. Anderson is fantastic. Takes her time with you and explains everything. The “showroom” employees are great as well. They help you pick out frames within your budget, what would best based on your script, and are honest about how the frames look on you. Wonderful experiences with Adrian and Natalie.
Mary Silva
I appreciate the service, & the thorough exam I received from Dr. Moore. The selection of frames is wonderful and with my insurance, it brought down the cost of my lenses so I was able to select much needed prescription sunglasses plus I got a discount on the second pair! The young lady who assisted me was so helpful and gave me the cost of what was covered before purchasing.
Thank you to all at Valley West Vision!
Kim Shidell Wayman
Super staff and doctors. Very caring and ensure you understand prices and eye correction methods
John Laabs
I have been a patient for 6 years. Great staff and eye care providers. Thorough exam with clear explanations of results. Dr. Moore is excellent! Optician services in facility are high quality, with many frame options and highly professional staff.
Robin Krause
We needed a new optometrist because our old one stopped taking our insurance. We were very pleased with West Valley Vision Center. The staff were friendly and very efficient. It's a busy place but we got in for our appointments right on time. Dr. Mullen was very personable and took time to explain all of the tests he did and the results. We're definitely glad we picked WVVC as a replacement.
Chrissy N
I was in need of new glasses and contacts, but my prescription was outdated. Decided on West Valley Vision mosly due to location. Friendly/professional staff made me feel at ease! Couldn't believe I was in and out in just 45mins, especially as a new patient. Best experience I've had at any vision center.
Brenda Bartish
We have been long time patients of West Valley Vision but just for regular eye care. Recently I had a health issue that manifested some visual problems along with it. When we called West Valley Vision the young lady who answered the phone was very professional and knowledgeable. She got me into the office almost immediately. Her questions to help get me going the correction were spot on. I saw Dr. Moore on an emergency basis and again today for follow up. Extremely knowledgeable, compassionate, and thorough. We are so pleased and so grateful for the wonderful care. Their plan of treatment was spot on. We highly recommend them for care. We will never change from this office as we know they are extremely capable, knowledgeable, and put the patient first and foremost. Thank you to all the staff and Dr . Moore. A job well done!
Lisa Nahrgang
I have been a patient of Dr. B Wilson and Dr. S Burson of West Valley Vision since 1999 when they were originally located on Van Buren & Litchfield. These two doctors are the absolute BEST! They know me by name and use my history to help me make the best decisions regarding my eye care. As you enter this beautiful office, you are greeted by Chris and her professional staff to assist you with scheduling, pre-eye exam assessments and picking out the best look for your eye wear. During a couple of years (when insurance changed), I visited the other eye professionals. Trust me, there is NO COMPARISON in quality of care and choice. I will be a patient with West Valley Vision forever.
caldwell3317
Dr. Brayden was extremely nice and really knowledgeable, explained things well and friendly. When getting frames the young man was friendly and helpful. Didn't give you the car salesman feel. Really great overall experience.
Joyce Dwight
From checking in at the front desk, to meeting the technician, to having my eyes examined and photographed, to selecting just the right eyeglass frames…everyone was courteous and professional while being friendly. I would definitely recommend West Valley Vision Center!
Delana Woods
I was a new patient and they got me in right away with the issue I had. So kind, thorough and professional. Definitely have found my eye doctor and location! Thank you all for being so great!
Lillian Machado
I received excellent service at West Valley Vision Center! It has a relaxing atmosphere and very clean. Good system is in place to help stop the spread of germs. For example, anything that was sanitized, such as, chairs, there is a sign stating that it had been sanitized.
I really appreciate Dr. Brent Wilson’s calm demeanor, thoroughness when explaining treatment plans and trust because he recommended me to Dr. Joshua Duncan for cataract surgery, which went very well!!!
I would highly recommend West Valley Vision Center.
Thank you!
Lillian Machado
Adele La Croix
I had my first eye exam at West Valley Vision Center.. I was extremely pleased. They were very thorough and starting a treatment to improve my vision.
J Riggio
I've been coming to West Valley Vision Center for 10 years and have ALWAYS been treated by professionals in every interaction.
From the people who greet you, to the technicians, to the doctors.
Everything is done in a timely manner and I always leave armed with a lot of good information. I've always had my questions answered and problems solved...
They are on the cutting edge of new procedures also. I have definitely and highly recommended this facility!
Linda Alexander
My experience with West Valley Vision Center today was excellent!! So safety conscious but still efficient. Ran thru a series of tests and had a discussion with Dr Moore and she explained in detail what my diagnosis was and exactly how to treat it. I could not have asked for more. The technician helped pick out the frames and sent off my order. Very thorough and pleasant. Of course I’ll go back.
Julia
First off I'd like to say that Dr.Mullen is great and so are a majority of the staff which is why I gave them 3 stars. However, the front desk lady at check out was so rude that it left a bad taste in my mouth. She made me not want to order my contacts or glasses through them and I ended up leaving. Not sure if I’ll be coming back even though she made me an appointment without consulting me at all.
Rochelle Emling
West Valley Vision Center was great! I appreciate all the measures they took to keep us safe. The tech was thorough and kind; explained everything to me before I even asked. The doctor was very nice and made sure I had no questions before she moved on. I didn't feel rushed at all, which is amazing for a medical place.
Elizabeth Wring
Visited an optician today after falling asleep with my glasses on, taking them off, then rolling over on them.. One lens had popped out, and they were crooked on my face. The optician straightened them out for me in a flash, and also tightened up my sunglasses, too. He was friendly, knowledgeable, and funny - I guess he'd seen it all. I've decided that I should see an optician every 8-12 weeks or so to ensure my glasses are in good condition!
Also, this location has a great plan for COVID - great to see them respecting their clients and their employees!
L. Marilyn Rainville
I was running late. They took me anyway. I am new to the state. They were so helpful
With directions. They were very informative with details about my temporary but very painful eye condition. They explained the possibilities but gave me hope the worst May be where I’m at now. Honestly they are a big operation very busy but handle the patients coming In Quickly and professionally. I am super impressed and realized they will be my regular doctors office. Total thumbs up here! 👍 👁 💗
M. Sugay
It was big clinic and has various selections. I like that they have a tray for you so they can disinfect the ones you tried before returning them. Although if you are looking for a low priced sunglasses or trying to reuse your own frame this wouldnt be the ideal place for you. The person helping gave me a quote of almost $300+ if they put the lenses on my old frames for my backup use and this is after i purchase 2 glasses from them.
My first time here, medical (optical) part was quick, professional and very personalable. Dr Anna was knowledgeable and explains a lot about the causes of my headache and blurred visions. Good thing I went first my family will be trying somewhere else more reasonable unfortunately.
Ronald Hill
I have been going to West Valley for several years. They are always courteous and have a wonderful demeanor about every employee. Dr. Mullen is very thorough in his examinations and while he is frank about his examinations he does it in a manner that is easy to understand and digest.
I recommend this vision center for all your eye needs.
Alexandra Queen
Always have such a great experience here. I’ve been a client for over 15 years. Great and timely process and incredible staff.
Ruben Alvarado
It was my first time there, the staff and the Dr. Were amazing.
Antoyne Evans
I had the great customer service from beginning to end. The staff is very friendly and knowledgeable to your needs. I live over an hour away and it’s worth the drive for the best eye care in the valley. The doctors are great on explaining where you can understand them. AAA+++team!!!!
Rita Lister
I love this office! Staff is very friendly and knowledgeable! They have a variety of designer frames at reasonable prices. The office is high tech with the most up to date technology. They want you to be happy with your glasses and their services, so your satisfaction is important to them!
Jayson Auterino
I have been going to West Valley Vision since I was a child before they even built and moved to this new building. I've seen a variety of doctors and always had a good experience. The last 2 years Dr. Mullen has been phenomenal. He has gone the extra mile to solve my vision problems going so far as using tools that required changing rooms and are not standard in the exam rooms. Brett has been great the last two years in helping me find the best fitting glasses and, while I have no sense of style, the glasses he's recommended have gotten tons of compliments. I have referred at least a dozen friends and coworkers and they have all had a great experience and became repeat clients.
Belinda Daw
The best eye center hands down. I have never been disappointed and they treat you like family. Ms. Chris is beyond knowledgeable about every plan I have had and often has educated me on my benefits; both medical and vision.
Kyle Humphrey
I was a bit nervous about my appointment as I hadn't been to an optometrist in about 10 years, and hate anything touching my eyes. First of all, they have a digital image option rather than doing the pupil dilating drops, which is awesome! No eye drops for this guy! The staff was extremely friendly and gave me a bottle of water while I waited for appointment. The Dr was a really friendly guy & worked quickly. They also have a large selection of glasses to choose from. I would highly recommend this place!
Michele Lombardo
I feel like family when I go there from the receptionist to the doctor. They’re very professional, efficient, and friendly. Highly recommended. I wouldn’t go anywhere else!
Laurynn Burns
I love the customer care here! I love how my optometrist builds a rapport with me and talks to me like a human being. The optician informed me how the frame selection works because of COVID- you basically tell them what you’re looking for and they pick frames for you that they think you’d like. I actually love it this way because I usually can’t decide and it becomes frustrating instead of fun. Rosa did a wonderful job and found frames for me that fit my personality/ wants. She was so friendly and helpful. Thank you West Valley Vision!
LC
im a new customer and they were able to see me asap. doctor Juarez was very nice and knowledgeable and very professional .. Gabby was very nice she helped me look for the right glasses and was very patient with me. i had a great experience over all and would HIGHLY recommended this place to anyone looking for a great place
Bonnie Bartocci
Everyone was exceptionally nice, and helpful. I was lead Thru the exam stations efficiently and timely. From the minute I walked in until I left I experience excellent customer service and there was not much wait time at all.
Josie Saldana
The initial visit was great. Super friendly. After that it took 6 weeks to get my glasses. The receptionist That answered on 2/8 9:40 sounds like she doesn’t like her job. And they don’t let you in to try your new glasses on to see if they fit correctly. I will be finding another eye glass center.
Frank Maiorana
First class. So professional and caring. Suzie took her time and fitted my wife and I and found what we were looking for. No attitude and was patient with all my questions. The whole place feels like a team effort. They go out of there way to keep you safe and healthy. I never felt rushed and Suzie new her product and explained my options. I was very impressed. Thank you for being so kind to my wife and I. God Bless and stay healthy.
Billy Rountree
Exceptional service and quality. My last pair is still usable from 2 years ago and my new pair is great. My glasses arrived when promised and were fit with care when I picked them up. They even readjusted my old frames and replaced the nose pieces in them. Exceptional customer service all around.
Samia Griffin
I appreciated the care and concern everyone took with the cleanliness and courtesy due this pandemic. I was hesitant to make the appointment with everything’s that is going on but they did not have to assure me verbally because their actions did. I was a previous patient and as usual they remain the most professional optical store I have been to. The selection is amazing. I’d recommend this to anyone wanting a stellar Optician.
Connie Watson
We have been trusting our eyes to West Valley Vision since 1983. The doctors are excellent. The choice of frames covered by insurance is limited and others are pricey. I think next time I might take my prescription elsewhere for frames. But the care you get here is very good. Even when there was a mistake in how my progressive lenses were made, they researched why I wasn’t seeing like I should and found the problem and corrected it. They keep up with the latest technology in eye care. The staff is very helpful and professional.
Barbara Galvin
Today was another excellent experience. I have gone for annual check-ups with great success. Every staff person is professional, kind and helpful from the front desk at entry to the same desk at departure. This facility has state of the art equipment which facilitates a thorough assessment.
I have also been seen for emergency situations on two occasions. The staff at this practice kindly fit me in, assessed my situation and treated my issues with compassion and professional savvy.
Love this practice and I highly recommend West Valley Vision Center.
Stephanie Berumen
Have been going here forever and all the Doctors I have seen throughout the years have been great. Dr. Moore is one of the best...love seeing her. Marley, the tech, was super sweet too. All the staff I've encountered are very professional and kind. Would highly recommend them.
Eva Tatum
This is a great facility! Doctors really care about your vision, they take the time to ask you about your concerns and do a great job in explaining. They have some great state of the art equipment and run more in depth tests that are included in the regular routine exams. Office is clean and beautiful.
I have been a patient for over 15 years and have never been disappointed. I recommend this office to anyone.
Michael Maloney
I inquired about making an appointment only after 6 months of having my last visit. The staff took the time to research to see if my insurance would take care of another visit instead of getting the usual answer NO, like I did from my last eye care professional. I did not find they over booked which made me happy as I don’t have much time in the day to wait. I was fitted for contacts and helped every step of the way by both Dr. Holt and his staff. My follow up visit was very nice as I was not pressured to buy but encouraged to make sure they were comfortable. Both my wife and I have enjoyed our experience with West Valley Vision and will continue to use Dr. Holt as our eye care professional.
Sabrina Gibson Hawkins
This is a great office. My entire family have been coming here for years.
Very professional. Dr. Martin was extremely knowledgeable and great with my kids. Each visit was professional and the office is ran extremely well. The staff seems to genuinely love working there and are very helpful.
The only thing I would say is to shop around for your contact lens pricing before buying from here. They are more expensive then what the online companies who sell in bulk can offer.
Lisa Dailey
Great staff and Doctors. Always feel that I receive very good care and attention.
Debbie Barnes
The staff is so Friendly. The doctor was very informative and showed compassion. My best experience was with the employee, that helped me pick my glasses at the end.
John Diggs
I was very pleased with the professionalism of the staff. The technicians and the doctor were very outstanding. I highly recommend West Valley Vision Center.
Peggy Saylor
Technician was very nice and thorough. All equipment and facility was sanitized. I wasn't concerned about my safety as all precautions were followed. Dr. Wilson always answers my questions and is very knowledgeable. I trust him. He's very professional and extremely kind.
Nicole Reiman
I am a new patient to West Valley Vision Center and it exceeded my expectations. I was checked in and immediately taken back. The girl (I don’t remember her name) explained all the tests she was doing and told me what other options I had. I didn’t have to wait long before the DR came in. He did more tests and asked me some questions and explained everything to me in layman’s terms. I felt comfortable in the treatment and results that were given to me. Then someone came to get me to go order glasses. I was there for less than 2 hours and it didn’t feel like it. Definitely recommending West Valley Vision Center to friends!
M S
Positive: My wife and I had appointments here which were spaced hours apart. First of all the staff squeezed me in early so that we didn't need to wait so long. That was so nice of them to do. The waiting area here is immaculate and simply gorgeous (and they even have a vintage Pac-Man machine to play while you wait - I didn't but thought that was pretty cool). The staff and the doctor were extremely friendly and when picking out frames did everything possible to make sure that we didn't get things that we didn't need. And to make it even better when I changed my mind four days later and decided to upgrade to transition lenses, the staff bent over backwards to try to get my order changed with the lab (which was surprisingly successful).
HOWEVER... When I picked up my glasses and wore them for a few hours I realized that I could actually see better up close (I needed bifocals) without the glasses. Also, the transition lenses barely blocked the sun while sitting outside ( or at least that's how it seemed ) so I needed to switch back to standard over the counter sunglasses... So... I upgraded and spent a few hundred dollars for something that made my vision even worse and didn't seem to shield my eyes outdoors.
In the end, they had good service but I was not happy with the end product whatsoever and after the great initial experience, I was utterly disappointed.
On another positive note... I was able to return my glasses and get a full refund with no hassles. As usual, the staff were all extremely nice and I will probably give this place another shot somewhere down the road for a pair of basic reading glasses.
Marc Sjolander
Dr. Moore and the staff were amazing. Very pleasant and caring. I’ve always had a great experience here but today was just incredible considering all that is going on with COVID-19. Very well organized and everyone there was attentive and helpful. Thanks for a wonderful experience!
Dawn Darby
Had an emergency today. Though they didn't have any openings, they told me to come in anyway and fit me in between scheduled patients. I appreciate that they did that as I drive for a living and depend on my vision to do my job. I highly recommend West Valley Vision Center ♥️
Ambi Favela
Best vision center I've been to. Very clean and sanitized. Appointments spaced out properly. Doctor explains and takes her time to make sure your prescription is perfect. Thank you to the doctor and staff.
Joan Price
Staff very friendly and knowledgable was seen within 10 minutes. Dr. Anderson was very thorough and explained things to me. The staff showed me a selection of frames and helped me pick one out. The prices for frames were very similar to frames at my eye Dr.when I lived in California. I would highly recommend West Valley Vision Center.
Cristian Carrillo
My family and I have been coming to this clinic for 3 years and we always get the best care. Staff members are always really nice. I recommend Dr Moore she is really awesome and always cares for her patient. Also service is pretty fast.
A Hansen
Absolutely the best. They have gone above and beyond for me in the past. When I had lost a contact while out of town. They found an eye doctor in the state I was in that had the one I needed. They faxed them my prescription, and let me know where to go to get my contact. They have alway been extremely friendly and kind to myself and my family.
Camiyo
Great place for professional optical care! Caring staff That will go the extra mile, clean facility and wonderful customer service.
kahini kahini
I recently went to renew my eye prescription and was very impressed with the care they took related to Covid 19. Constantly sanitizing and tagging areas that were sanitized so you know the room/chair you were in was clean and ready for you. Lots of extra work but THANK YOU SOOOOO MUCH! 😊
Also a great eye exam. Got my new glasses and everything looks great!
Evelyn Iniguez
The staff and doctors at West Valley Eye are fantastic. Since I found them I have only come to them for eye exams. The doctors and techs really take their time on explaining everything that they’re doing. The process have never felt rushed to me. I have had both my eye and contact exams done. I have purchased both things here as well. I will continue to be a loyal patient
Dominic D'Ambrosio
First time at West Valley Vision Center, we just moved to Goodyear. We made the right choice for our eye care! Three of us, all with different needs, went in and none of us were disappointed. The staff is great and attentive. We all saw Dr. Moore who was fantastic and took care of all of us.
Mary D
Have been a patient here for years. They have a huge selection of beautiful eyewear & they are on the more expensive price range understandably because some are high end brands. They are worth keeping for a long time though. Luckily I have great insurance & get awesome discounts on my co pays.
TBH, I tried to go to another place to get cheaper eyewear only to come back here. The eyewear consultants are so patient(you never feel rushed) in assisting you to find the perfect eyeglasses to your specifications & have a great eye on style, shape, color, fashion & trends.
Today, Suzzie went above & beyond to keep me from rescheduling another appointment because my prescription came from another clinic. I really appreciated her for saving me time & taking care of my eyewear needs. They earn stars for safety, excellent service & quality not quantity.
EDDIE VALLEE
Everyone was fantastic! It was my first visit because I'm fairly new to the area. I was very comfortable and never felt pressured, rushed or forced into add-on services or products. Even the clerical staff were very friendly and down-to-earth and I look forward to going back again!
Carina Perez
I felt very safe. Everything was well sanitized and everyone wore masks while trying to maintain distance as much as possible. Also, the process was well organized and streamlined. I don’t enjoy getting new contacts & glasses but I feel well taken care of every time I visit!
Uzziel Gesmundo
My daughter had a positive experience with her eye exam visit and selection of her glasses. This is her second time visiting. The tech that took her to get tested was professional and patient. The Dr. was clear and ad used her on her vision difference and risks without using the glasses. The optician where you select glasses Melanie was amazing...she heard what my daughter needed like her style and picked 6 options to choose from and nailed it!!! She made life easy to choose and yet stylish!
Debbie Honeycutt
Dr Mullins and staff are wonderful! They make you feel so welcomed.
Christhian Togaba
Marley was awesome with teaching me how to put my new contacts in! Awesome service from the whole staff making me feel welcome and valued!
Bobby Skaggs
The experience though different was very good. Aloft the staff were very helpful and professional. Dr. Lindquist gave me a thorough examination and explained things as he went through the exam. Getting my prescription filled was a pleasant experience.
Andrea Riddle
West Valley Vision is patient-oriented. Appointments are on time, technicians handle testing efficiently and my Dr
Burson is always interested and thorough. I've never felt rushed.
R. A. Barkley
Professional, knowledgeable, kind, and even a bit of humor! Great care at West Valley Vision Center.
Lorraine Kridner
I've never had a bad experience here. The staff and doctors have always been professional, prompt, and courteous. My only issue is they are pricier than other places. I've never been able to get out the door without leaving $500-$600 behind
Kimmie Sapon
I have transferred my whole family, those needing eye care anyway, over to West Valley. Their staff is always super professional and they always get back to me quickly. They explain everything thoroughly, I leave knowing all that was performed and what is needed.
JoAnn Dun
Felt very welcome when I walked in! Colleen did all my tests and she was so efficient and very kind. Dr. Lungquist was very thorough and listened to all my queries. Explained all the results of testing and made me feel at ease. I was impressed with all employees who all smiled at me! Would certainly recommend West Valley Vision!
Beth Lehman
Definitely miss Dr. Furey but Dr. Moore is absolutely AMAZING!!!! She takes the time to get to know you, listen to any concerns you have and goes out of her way to make you feel at ease. I am very blessed to have her as our family eye Dr 😊
The staff are awesome as well 😊😊 …
Hal Bayer
You are greeted professionally and the staff is very through. They are always updating their equipment and it makes the testing go quickly. I have seen different doctors over the past few years and they are all very professional and personable. The exams are fairly priced and the frames and lens are affordable too.
Beverly Stamper
Very pleasing atmosphere , Dr Mullen was thorough and easy to talk to. Listened to all my complaints about my current glasses from another location and together we decided what would work best for my aging eyes. I was able to use my current frames which I like and was able to save some money.
Barry Winters
Willingness to truly listen is critically important for health professionals. Brent Wilson does this in an exemplary fashion, and coupled with his knowledge makes for a very satisfying relationship. Brett, optician, and a long male tech(name not retained) also gave great professional service.
Judy
Brought my son in today for his annual check and I was glad with how they are handling precautionary measures to ensure safety against COVID. Everybody was wearing masks, they have a dedicated hand washing area upon entering and the checkup process was streamlined and quick with very less to no contact with unnecessary people. Everything was sanitized and clean. Not to mention the staff were all very accommodating and nice.
AuntieLUU’s Fancy Stampers
My exam was right on time and all the testing ran very smoothly—The technitions were very personable & professional. This was my first time meeting Dr Moore & she was wonderful. We have been comin to West Valley Vision for several years and have always received quality service
Jon Schmadeke
Very organized and well run office. We have been patients there for several years now and have had nothing but positive experiences. One day when doing an insulation job I managed to get a couple of fiberglass fibers in my eye. I phoned the office and they were able to squeeze me in immediately. And... here's the best part, the doctor actually called me the following day to see how I was doing.
I highly recommend this office.
Jamie Ferguson
I have seen this doctor myself, & had my Lasik consist & follow ups through this office. I have always had a really great experience. I also bring my kids to this office & Dr. Anderson is AMAZING with them (I also see her & really like her). She spent extra time making sure that they got what they actually needed.
I would like a bigger selection of glasses, but I wouldn't say that it is a small collection. I just fell like it is pretty high end & there isn't much of a price range.
Shannon Humiston
I visited West Valley Vision Center today and the service by everyone was great. They were all helpful and knowledgeable. The doctor was very good and answered all of my questions. I would definitely recommend them to anyone for eye exams and glasses. Very satisfied customer!!!
Richard Bren
I had an emergency need today and they helped me promptly and professionally. Very clean and cautious in this Covid concern time. Staff is always courteous, helpful, friendly, and communicate well. Job well done. My spouse was equally impressed with her recent visit for annual exam. rb
Mario Fucinari
My Opthalmologist said to go to West Valley Vision Center. The BEST eye exam I have ever had. Very thorough and no pressure to upsell. Dr. Wilson and staff examined my eyes, took retinal pictures, and explained all results.
Amy Pickett
They were so wonderful with my son :) We just moved here from out of state and my 10 year old was ready to try contacts! They were so patient, kind and helpful with getting him to put in and take out his new contacts!
ELIZABETH Martinez
Had a bad experience! Never got my glasses that I had ordered. Never received a call about my benefits, never was I formed my glasses were not ordered! Every time I called i was told they would arrive Sept 19th. They even gave a appointment time to pick them up. The day of my appointment I called just to make sure they had arrive, and I was told I used up all my benefits in January, and that my glasses were never ordered 😟 I was so upset! There was no communication! And they told me all they could do is give me a 20% discount if I paid full price! I had been going here for a long time and never had this issue. They messed up on there end and they still couldn't do anything about it. All they said was I'm sorry!
Jazmine Rodriguez
The whole staff was really nice and amazing! Despite what’s going on, they made sure to keep everything sanitized and made my appointment go by fast and easy! The gal helped me pick out some really nice frames and I can’t wait to pick them up! Overall a great experience!
Kevin Kenkel
Tremendous experience!!! Very professional and courteous staff. Took me through the initial procedures expeditiously and then met with Dr. Wilson for final review. Dr. Wilson was very personable and readily explained data he was reviewing. Have been using this facility for the past four years and every meeting has been extremely professional and helpful. Highly recommend.
Arlene Tracy
The girl at the front desk was very efficient and explained everything I had to sign.
The girl who took pictures of my eyes explained what she was going to do and was very efficient.
Dr Lundquist is very personable and answered all my questions. He explained any questions I had thoroughly.
I have been coming to West Valley Vision for years and never had a problem!
chris seufert
Dr Wilson is very personable and professional. Reviewed my history and gave me a very thorough exam. Took the time to answer all of my questions and concerns. The staff is warm and welcoming.
Ron Partin
My wife and I just moved to Goodyear from Arizona. We both needed a vision check up. My wife found West Valley Vision Center. She went and liked them. I just had an appointment today. The staff was great. We have found our first medical provider in the Goodyear area.
Danielle Gombash
Upon arrival there is a fully staffed desk so there’s no wait to check in. I was called back at my scheduled appointment time. Everything was explained fully to me, I had all sorts of imaging done of my eyes. Dr Wilson was phenomenal. He took the time to listen to my questions and concerns over my eye health.
Paula Naughton
Appointment was on time. Actually, about 10 minutes early. Given numerous tests to prepare for the doctor. Doctor was on time. Everything went smoothly, throughly and I feel confident with exam. I will never buy from their optical department again. First the selection is blah. They are overpriced. I purchased a pair of sunglasses, paying about $350.00. I asked about adjustments. I was told that the “material was so strong they were difficult to shape”.In two years I wanted to replace the lenses. They were sent out and when they returned the frames were broken. Optical sales said they were getting older but they would give me a discount on a new pair, which wasn’t much. These glasses can’t break easily and I think the optical sales department is fully responsible because they apparently were careless. After I had this wonderful exam I took the prescription to Costco
C C
My kids and I had a great experience during our visit. Martina was very knowledgeable and offered different brands, none that I thought would be covered at 100%, without me having to inquire about them. Her professionalism and amazing customer service was the highlight to our visit. We are very happy with the overall service, great staff.
tanja zerkie
The medical experience was very professional and pleasant. Dr. Wilson spent a lot of time with me. He is very knowledgeable. I also visited the glasses center and experienced the same thing.
Andrea Etheridge
Every person I dealt with was professional, courteous, and kind. I was handed off from person to person each step of the process and never waited more than a minute. The office is very well run and I was very comfortable the whole time. Thanks!!
Stephanie Guzman
Today was my first time here, and I am in awe of how great I was treated. I felt so welcomed and I felt like I had been coming to this place for years. The staff is really amazing, always trying to make sure you’re comfortable; and the Dr. was really attentive. Thank you Jeanette, for the great service you provided me and the way you explained every test done to me. I will definitely be back here.
Laura S
This place is great!I loved the Dr. I saw. She was very knowledgeable and informative. She discovered that I need glasses while working on the computer, which I would have never noticed. Unfortunately I was unable to afford the glasses there due to my insurance coverage still making the price too high, but I called to have my prescription faxed to me so I can research other discounted avenues, without using the insurance. I don't believe this is any fault of the office there, but the insurance itself. Everyone there is so nice and helpful. There is an eye test you can have done for an extra cost that tells you what the likelihood is of you developing diabetes in the next 4-7 yrs, which I thought was extremely cool. I would definitely recommend this place!!
Dave Ficere
Great place and wonderful staff! They always take the time to answer my questions and I get a thorough exam and competitive prices. I highly recommend West Valley Vision for all your eye care needs. I dropped them from a 5 to a 4 because of their mask mandate.
Kathy Roberts
Have went here for many years. Doctors and staff are awesome.
Sherri C
I have been going to West Valley Vision Center for 20 years. All staff are very friendly. Dr. Wilson is my regular eye doctor and love him. I also did see Dr. Stacee Burnson and she is very good too. You will be happy with any doctors you see in the office. And they have great quality of eyeglasses frames.
Frances Del Sol
I drive 25 + miles to this place. Staff is very friendly and helpful! Trying to find the best fit for glasses is always a challenge. I walked out of there excited and I can’t wait for my new pair. The gentleman that helped me picked them out did an awesome job! I forgot his name although I remember his green eyes 👀 I love this place 👀❤️
Steve Keiper
The doctors, techs and front desk staff are wonderful, knowledgeable and friendly. They have covid procedures in place. Today I was recommended to visit an eye surgeon and they made the calls and set the appointment for me while I was at the checkout desk. That's above and beyond in today's world and is greatly appreciated. Thanks West Valley Vision!
Lacricia Shaw
My daughter and I love this place. The staff is amazing. They also have a wide selection of glasses to choose from.
Joan Meredith
I am very pleased with the eye care I receive from Dr Wilson. He is very thorough and answers any of my concerns. The staff at West Valley Vision are very efficient and courteous. I would recommend them for anyone needing eye care.
Linda Thompson
Nicole was amazing! I dont think I have ever had that great of an experience getting an exam or glasses.
Doctor was extremely patient oriented and informative.
Rena was also on task, welcoming and delightful
Nicole, was fun, very professional while personal, she made me feel at home and had very good suggestions and knowledge about the eye wear.
She worked with my budget and did not rush me, she listened to my thoughts and concerns.
Extremely happy with my visit!
Teresa Eskew
Great care both the doctor and assistant were kind professional and spent more than adequate time with me and answered all my questions. My only concern are the prices that I pay at this Center compared to other eye facilities in the past. They do have high quality frames but they do seem to be higher priced than other places
jess morgan
Great experience. We went in there with a script for glasses and they created my order for glasses without any drama. Katie was good with my son and provided assistance with professionalism and confidence. Thank you.
Update 5/7 : still great !
Brandon D
Have frequented West Valley Vision for years. Most impressed by the way they dealt with customers in a caring way while strictly keeping COVID-19 protocols. Dr. Mullen was fantastic and engaging yet professional. Well done!
H :-p
5/5, would recommend to anyone. Dr. Moore and her assistant are wonderful! Both are very compassionate. You cant go wrong with them! Always awesome. I am seen right on time every visit.
James Gidley
Very good service amidst the Covid pandemic, I had my annual eye exam and contact fitting and in general had an efficient and informative visit as usual. I have come to west valley vision for over 15years. I have seen almost every optometrist in this facility as my schedule is busy and I used to have to shuffle appointments for myself and 3 kids so we had to see staff in parallel appointments to get exams done same day.
James Schulder
Everyone was great. The testing and evaluation was thorough using up-to-date technology. It has been a while since I’ve had an eye exam and bought glasses, but almost $1,000 (retail price) for a pair of glasses - wow! Insurance brought that down considerably, but still. Despite the high cost I’ll likely be sending more family members there.
Anne Lamb
My daughter needed a medical eye exam due to blurred vision and they got her in the next day. The doctor was amazing, diagnosed her, and directed us to the ER of the children’s hospital for treatment. I’m eternally grateful.
Emily McClelland
Great place! I was confused about my insurance and the receptionist called billing and helped me to figure it all out.l, which is a lot more than other places in town did. When I arrived I got in right away for my appointment and the doctor was helpful and informative.
Wendy Heilesen
Doctors and staff are knowledgeable, professional and friendly. We have been going to Dr. Wilson for many years and he has provided our family with excellent care. Great office for patients of any age.
Madeline Bergay
Best customer service and overall customer experience that you’ll find! That being said also the highest pricing you’ll find. For my appointment not including buying any contacts or glasses and with insurance I paid over $100 which felt incredibly overpriced. I guess you get what you pay for.
Brenda Tittle
West Valley Vision is great. Customer service was exceptional. My Doctor was great. I would highly recommend going there.
Cassandra Kochevar
Dr.Moore is the best, always kind and takes the time with patients. Adrian was remarkable, he really takes time and has a passion for making sure people look good in their glasses. Highly recommended!!! He also knew I was on my lunch and worked efficiently to get the paperwork done quickly for me.
Melanie Huante
I love this place, the staff is always friendly as well as the doctors. They have such a wide selection of the newest frames that I'm always excited for my new pair. The exams are always so thorough and they use the latest technology. I have been a customer for the past 5 years and will continue even though I don't live in the area anymore.
Ryan Sobarzo
Melanie was AMAZING! She helped me out with a bad situation I had from a different eye doctor. She went out of her way to get exactly what I needed. She is the best!
Natalie Vasile
The staff was very friendly. I didn’t wait more than a few minutes for my exam process to begin. Dr Anderson was very thorough and answered all my questions. Chris at the front desk went above and beyond with helping me with my insurance questions.
Mike Miller
I had the LipiFlow procedure done. My eyes feel much better and I’m only one day after the procedure. It’s a little pricey but if it works it’ll be worth it! Staff was very helpful as I was a little nervous at first. It’s actually very relaxing during the procedure. Thank you West Valley Vision for a positive experience!!
Norma B
I have always had a great experience at West Valley Vision. They're always professional, informative and kind with my daughters. Highly recommend.
Lisa Weber
Staff handled covid issues safely and efficiently. Dr Burson checked my vision and looked for any issues from diabetes. She also checked for any changes regarding retinal tears. I had a thorough exam as I have had in previous visits with Dr. Wilson.
Jim Badowich
Just had a follow up appointment to my yearly exam to check up on an eye related health issue. Service and concern was awesome as I typically experience here. Been coming here for probably over 20 some years now, even when they were at their previous location in Avondale. Dr. Wilson truly showed interest and concern for my eye health. Don’t skimp on your eyes, or your feet. They’re both probably the most important things to care for after your general health. Buy good quality eyewear and good quality shoes.
Harvey Lesan
Dr Wilson and the staff were great. He took the time to listen and explain the pros and cons to adjusting to my recent surgery and use of contacts. Great job!
Bill Lee
They always call a day or so before to remind. When you get there smiles abound and they are very helpful. The waiting room is comfortable. The staff is knowledgeable, respectful and quick. They explain each test and don't rush. The doctors, and I have seen quite a few of them thru the years, are all nice and talk to you in terms you can understand. The checkout staff is quick and amiable. Overall, I enjoy everytime I visit.
Caroline Carmona
I've been coming here for at least 5 years now. Once you come to West Valley Vision you will never go any place else. From the start of my appointment the technician, I forgot her name was great. Today I seen Dr. Moore, she is truly wonderful. Suzzie assisted me with my glasses, also amazingly helpful. WWVC is up to date with new technology, which makes it an extremely pleasant experience when I bring my son for an eye exam, he has down syndrome. I do feel my son gets an accurate prescription for his glasses.
Steve Anderson
West Valley Vision has always treated me with courtesy and professionalism. May not be the cheapest in town, but the doctors and staff always take the time to explain everything and answer all my questions. I have never felt rushed so they can get to the next patient.
Jane Moore
Friendly, professional, thorough! In my many years of visiting optometrists’ offices, West Valley Vision Center is simply the best.
Michael OConnell
Great facility with all state of the art equipment. They were very thorough and took the time to answer all my questions. They did not pressure me to buy glasses. I will definitely be back to buy glasses and will continue using them for my yearly exams.
Thank you Dr Anna!
Doug Maskell
I called about an appointment and got o e for just a few hours after the call. The technician replaced a missing screw on the frame of my glasses and I was out the door in less than 20 minutes. I appreciate this type of service.
Travis Cloninger
I have taken my daughter here twice. First to get her prescription and glasses and then to get her glasses fixed. She was treated wonderfully! They made her feel comfortable and got her set up. The no contact check in was on time and they came out to great us. Nice to have such committed professionals in these difficult times.
Gator Works
Was in to pick out glasses when the young guy called my name he ask if I was in to pick out frames I said yes he handed me a box and said put what you find in the box. So I'm wondering around the place with no help to see what might be best I was just about to leave when I was ask by Natalie if I needed help she looked up my frames that I got last time made few helpfully hints. If she had not ask me if I needed help after going here for 8 years I think I would of found new eye place. Natalie knows customer service.
Thank you
Lauri Hereferd
Fabulous experience! Dr Lundquist was incredibly knowledgeable and patient to get my multi focal contacts right! Alyssa, his assistant, highly professional, thoroughly explained every procedure and eye test, and friendly! Highly recommend.
Jim D
Been a client there for 16 years. The staff has always treated me well and they are efficient. Dr. Wilson is really good.
Colleene Steele
Even though I have moved away from this office, it is still the only vision center I trust to complete my vision exam yearly. The staff is great and they take their time with you and work with you to understand what you need. Dr. Burson is very friendly and patience with me. Even though I only see her once a year (at Christmas time non the less) she remembers me and my circumstance. I recommend her and this office to all I know who need eye exams and even got a roommate to go here. When checking out the staff understands your insurance and can inform you about what your costs will be for the contacts or glasses and they explain the cost of the office visits also. If you are looking for a great friendly and knowledge staff this is the place.
Susan Munsell
West Valley employees and Dr. Wilson took very good care of my 94 year old mother who went in for her yearly eye exam. I made a mistake and came on the wrong day but because of my mother's age, they were kind enough to find time for her so I wouldn't have to make another trip. Five stars from me!
Carlos Ventura
Dr. Burson was awesome. So thorough and attentive. First time I’ve seen her for my yearly check up ans im convinced to stay with her. Very detailed on explaining her findings and in no rush to answer questions and provide feedback. Highly recommended.
Robert Cole
Prompt, courteous and professional service by the staff and Dr. Wilson for my vision exam today. I have been a patient at West Valley Vision for 6 years and have always received great service. (As of Nov 2017)
Dec 2018 Update: Visited West Valley Vision again this year, making it 7 years as a patient there. Dr. Wilson and staff were again professional, prompt and courteous. I highly recommend West Valley Vision.
Donna Williams
I have been going to this office since 2009 and I think they are absolutely the best. Very qualified, professional, helpful and very knowledgeable.
I would highly recommend them
J. JM
Great Amazing Staff. Don't know this tech by name three times she's waited on me three times she's been professional and great help. Will recommend this office to anyone. Foremost clean environment.
James ahlgrim
Excellent staff friendly staff great choices on frames for glasses
Mary Kelley
I had an emergency with my eye and my daughter goes here so I called that evening and got in the very next morning. The got me an appointment that very day with a retina specialist ( all offices were closed for the holiday). Everyone was very courteous and helpful. I will definitely being going back for all my eye needs.
Vickie Bangs
I had an appointment today for a follow up to having cataract surgery last month. Thank you to Dr. Burson for referring me to my eye surgeon Dr. Duncan at Horizon Eye and Surgery. My surgery has been life changing for me just like Dr. Burson and Dr. Duncan both
said it would be. Both offices have excellent, friendly and helpful staff. Thank you so much for my new eye site!! It’s amazing!!
Vickie Bangs
David Hill
Dr Burson and Dr Wilson and the staff are so personable. They make the patient feel comfortable. My 9 year old son had his first Eye Dr appt, and he was a little nervous, the staff and Dr. explained to my son until he felt super comfortable with the process.The glocaoma test is never comfortable and they talk to him him thru it and got what they needed for the testing after he felt good about it. Thanks again for carrying about the patient and making them feel like they are the most important patient at that moment.
Katie Morris
Long time patient here and love the doctors and staff. Doctors Wilson, Burson, and Moore are kind, thorough, and experts of optometry. The opticians know their stuff, are highly skilled and trained, and recommend the best lenses in the industry. I typically work with Suzzie or Brett, both of whom I trust to pick frames that fit my style and budget and lenses that will help me see my best. I wouldn’t want to go anywhere else!
Tasmea Haque
Dr. Moore is such an amazing doctor. She's really thorough and focuses on all of your problems. She takes her time and the examination does not feel rushed at all. She's great!
Definitely going to see her regularly.
Rick Maxwell
Always a great experience, very thorough and the Dr. And staff explain everything and listen to any concerns that you have. You get what you pay for, they don't rush you in and out.
Absolutely the best eye care in the valley!!!
Adriana Perez
I can't rave enough about how much i love this place! Especially after going to other places, they do not compare. Mel and Bret spent so much time with me to pick out my glasses and gave me an opinion for each pair out of the billion that I tried on lol. So patient, honest, and kind. The service here is incomparable :)
Arthur Sneeden
My wife and I came for our annual eye health check up. The process was thorough, and efficient, we each saw different Drs, I saw Dr Anna Moore, who talked me through some of my life changes when it comes to eyes, and I will be doing a follow up regarding a couple of issues. The process of selecting glasses was as always straight forward, and being guided through the various options for my lenses, as I have special requirements due to my work environment. This was done all i a timely manner, and I was happy with the selection of styles and availability of specialist frames.
I look forward to the alerts as to when they have landed for fitment.
My wife uses contact lenses, and with the current rebate deal, was more than happy with the outcome.
Diane Schull
We have been going here for years. Everyone is great as is service except one complaint. After making an appointment and planning around it for weeks, I get a last minute message to come in 20 minutes early for paperwork. I wish they would originally add that in so my appointment is actually when I choose. Then when I get there, paperwork takes 2 minutes and I have to wait 30 for the appointment. Today I was very frustrated by this. I wish I could have 1 appointment not 2 every time I go in.
Lori Britt
Every time we come here, the customer service is excellent. Regardless of their position, every staff member is extremely courteous, professional, and friendly. We have always been pleased with West Valley Vision during the 13+ years we've been going there for all 3 of us in our family.
Janice Lacewell
Great service! Dr. Lundquist is awesome. He is very patient and personable. The staff has always been very friendly. Been a patient for 7 years or more and wouldn't think of going any where else
Hikes-Bikes-n' Books
I've been a West Valley Vision Center patient for about 7 years. The staff is always very friendly and professional, the providers (my doctor is Brent Wilson) always take their time to make sure prescriptions are accurate, and the ladies and gents that help folks select their glasses are fashionistas, so you will be looking good when you're sporting your specs...
Jennifer Aguirre
Absolutely the best eye exam I’ve ever had! The optometrist went above and beyond to make sure I had the best experience. The staff were all super sweet and Jeannette was so kind at explaining every step of my exams. If you’re looking for the BEST of the BEST do not look any further. West Valley Vision Center is the place for you. Thank you West Valley Staff for providing an unforgettable experience.
Donna Baker
Everyone was pleasant and very good at their jobs
They made my visit exceptional
Deanna Ferlito
I’ve been a patient of West Valley Vision for over ten years. Always the best customer service, even during the pandemic. I felt safe and secure with their process. Will continue to use them for as long as possible.
Gail Merrill
I was in very promptly and an extremely helpful assistant administered several tests and answered every question in a polite and caring manner. Dr Wilson was helpful and kind. I will continue doing all my appointments here!
Brenda Crump
I have been a patient at West Valley Vision for 13 years Dr Wilson is awesome and the staff is equally as awesome live working with Brenda I will wait for her to be able to help me she's worth the wait. LOVE YOU GUYS see ya next year
christy hanes
Very professional office. Totally recommend, my only complaint was the young lady who checked me out. If it weren't for her co-worker sitting next to her, I would have missed out on a great deal for contact lenses. The girl who helped me seemed like a space cadet.
Shawn Smith
Excellent experience. Much better experience than a Lens Crafters, Target, or America’s best. Significantly better experience and comparable cost. No brainer, this will be my permanent optical provider.
George Smith Legere
I want to thank all of the staff there I been a loyal customer at W. Valley Vision Center for a very long time. Yesterday visit was the first time I waited for over 30 minutes to be seen got there early coming from work check in and had to wait, 20 minutes past my appointment time but I must say again the staff is outstanding in every way please keep up that wonderful Job.
Celeste Goode
Dr. Lindquist, his team of assistants and the ladies at the front desk are kind, thorough and patiently answer any questions. They even send sweet thank you cards after your appointments. I would highly recommend this office.
Angie Perez, PLLC
We have trusted West Valley Vision with our family eye care for over 20 years. All the doctors are highly knowledgeable, the staff is very courteous and attentive to your situation. I highly recommend West Valley Vision for all eye care needs.
Sheila Burnette O'Neal
Very professional staff. I saw Dr. Nicole Anderson yesterday. She was very patient and thorough in answering all my concerns. I went in for my yearly. She ended up spending almost two hours with me. Thank you, Dr Anderson
Ann Caulking-Ogg
They are always attentive and quick to get us back, rarely have a wait time and the Dr.’s are all fantastic. The folks helping with eyewear are just as great! Highly recommend!
Terry Bilbo
I had a great experience from start to finish. Very professional and helpful staff. Clean and modern facility with a nice selection of frames in various price ranges.
allyson ross
As always, professional, timely and all so very friendly. The new tech, Victor, did an excellent job. He was knowledgeable, professional and very kind!
Dave McA
Immediately met at the counter. Sat down and was called by staff within a couple of minutes. They did several tests, asked me if I had any questions, and told me the Doctor would be in shortly. The Dr. went over all of the tests, ran a couple of additional tests and discussed results and next steps.
I could not be more pleased and highly recommend West Valley Vision Center.
A Google User
Dr Wilson is very thorough with examining the health of your eyes not just getting you fitted for vison correction. Some things may be a bit pricey but it's worth it. Wouldn't go anywhere else unless I just wanted a cheap pair of backup glasses.
Sean L
My whole family has used West Valley Vision. Great service and they’re not pushy on extra services- your choice. They work with you to understand your vision insurance and get you a good product and price.
maureen harper
From the front desk to Jackie to Dr. Wilson and then to Adrian, the service, professionalism and care was awesome.
Gary Franksain
It was a very good experience and staff was very helpful and friendly
Linda Aguilar
Very thorough and professional! Emily and Adrian were super helpful in picking out frames! I am very pleased with my experience!
Michael Borrego
The staff and doctors are the best! They truly care about their patients. Would recommend them in a heartbeat!
James Fisher
The service at this place is outstanding ! The staff and doctors are very high quality, friendly, and professional. Expect to pay more than average on frames. They do have hi end designer frames but it all comes with a hefty price tag.
James Dexter
I've been using this office happily for over 15 years. Even tho I'm now only a winter visitor, i save my eye care for the few months I'm in the area. The doctors and staff have always been top notch and caring.
Jo Ferretti
I certainly would recommend West Valley Vision for all your vision needs. You get a state of the art exam with highly professional staff. Dr Brent Wilson is the best. Thanks so much West Valley Vision Center.
Sedona “sedona” -
Everyone was very nice and the examine was very detailed. Good selection on eyeglasses
Will definitely recommend to others.🙂
Bernd Roschmann
Great experience start to finish!!
Very friendly staff and great treatment by the doctor during the examination.
Glad to have them in the neighborhood
Jacquelyn Vela
Amazing place to get an eye exam! Great contact lens fitting and exam before the new school year starts!
rosemarie curtis
In the mist of this pandemic, the West Valley Vision staff was very efficient, professional and friendly. This has been my eye doctor since I moved to the Valley 13 years ago and have been 100% happy with them.
Kerry Lynn
Had a great experience as a new patient. Dr Moore was so informative and personable. The eyeglass frame selection available was somewhat limited. Definitely recommend.
Milton Peterson
Excellent customer service and your facility was very clean with a nice relaxing setting.
I enjoyed my visit and I will encourage others to visit soon.
Don Huggins
First class service. New glasses arrived early.
Michelle Luck
Everyone is so friendly, Starting off with my technician who came and got me.. she was very sweet and got everything set up .. Dr. Linquest was very professional and my eye technician was so great and picked out some really cute frames.. very pleased
steph120951
The place to go if you want: Knowledgeable and Understanding eye doctors.
Awesome Facilty that will get you in and out within a Reasonable amount of time. Eye doctor appointments can be Very overwhelming for some, but NOT here! The entire staff are remarkable!
Charlotte Crowder
Great Service, atmosphere and my go to for glasses and contacts, yearly eye exams, everyone at West Valley are awesome.
Eugene Lawson
They knocked it out of the park for me this visit. During a pandemic they made sure everyone was safe. I thought the new protocol they implemented here would just gum up the works. I was so happy to be wrong. Smooth as butter for me. It didn't improve my wait for glasses but maybe they will get that improved in the future.
sandra straub
Personnel were very kind, helpful and knowledgeable!
All were very professional and I am glad that I took the advice of a friend and attended this eye clinic!
I got the information that I needed... and I am very pleased...Sandra K Straub
June 25, 2019
Ramona Vogrig
They got me in same day I called when everyone else was either ignoring my calls or putting me off with an appointment in two weeks for an emergency. Everyone in the office were very helpful and nice.
loveanurse
I had the best experience here today with Dr. Lindquist and his tech Jeanette. They both seemed to really care about my experience and went out of their way to make sure I was comfortable with my new contacts before I went home. You don't get that kind of care just anywhere. Thank you!!
Timothy
Everyone was happy and very helpful.
Thank you for letting me “ LOOK forward “ to my next visit.
Sarah Norris
The staff and technicians were nice and patient. Dr. Mullen was super friendly and explained everything in good detail. I can not wait till my next yearly exam😂 …
Christine Spooler
Helpful and great service from Everyone. Will be back and also recommend them highly.
Linda Miller
The staff is great the doctor is great. However I don't like having to pay an extra 40. Dollars just because I want to get eyeglasses and contacts. I will most likely go elsewhere for my next eye exam.
fbucking
Everyone that I dealt with went out of their way to make it a positive experience. I am hard of hearing and they all did their best to accommodate me.
Josiah Humphrey
Nice staff and helpful. Quick and easy services. Will continue going here for my vision needs.
Sabina Szabala
Stacee and her colleagues are amazing!!! Very friendly, helpful, patient and professional. I have been coming here for years and will continue to do so.
Pat Garcia
Just had my yearly eye check up, and as always, very friendly staff all around and excellent service! I highly recommend them
Bernie Kendall
I'VE been going here for approximately 5 years. I've never had a problem whatsoever. All the staff have been very professional as well as friendly and helpful.
Garry Brown
They were the best place that I have been to in 32 years. Dr Wilson was Thorough and followed up with me the next day with concerns. And sent me to a specialist. Found out that my retina was detaching. Dr Wilson saved my vision
eric the red
Got something in my eye, they took me as a walk in, wait time less than 15 minutes and was taken care of quickly. I go here for my eye exams but was grateful they were able to get me in quickly. My other option was urgent care but prefered to see an opthalmologist
Diana Stover
Really like Dr Martin and Brenda has always helped us. Dennis wasnt to happy with Dr Martin only because he told him "You need bifocals" hahaha guess ya had to be there. Very courteous and professional.
Cheryl Cole
The office was very clean and organized. The doctor was very knowledgeable and was able to answer all my questions and concerns. Everything I needed was at their office. No need to go elsewhere for further testing.
Jeanette Maez
Made an appointment in advance to select eyeglasses. They are professional and happily assist you with choosing the right frames for you and they have a wide selection of brands to choose from.
Tricia Schultz
I have been a patient at West Valley Vision Center since moving to the valley 20+ years ago. I have always had the very best service from the staff and doctors. Can't recommend them strongly enough!
Roazee Rose
Very pleased with the experience. Dr. Moore is very professional and worked very well with my daughter. I highly recommend this office.
Sylvia Welsh
I Had my appointment today and was very pleased from the start of the appt to the end was great!! The girl that started my exam was very nice. Wish I had gotten her name. Dr. Mullins was very nice and made my exam very pleasant as well Suziee who showed me so many glasses and was so patient with me. She was awesome!! Thank you!!
Herman Diaz
The only place I trust for my vision needs. A very pleasant experience every single time. From the doctors, to the assistants, to the opticians. Highly recommended.
Mary Eagan
Been going to this practice since there was only 1 doc. Many years ago. Have always received excellent care.
k g
Jessica and Natalie were very thorough getting measurements for our glasses. Brett did a great job adjusting so every body is comfortable!
Lynn Giuliani
Very happy with the friendly efficient service at West Valley Eye. Have been going there for over 5 years. Now my husband is too
Kimberley Frasquillo
I felt very safe with the efforts and preparation that West Valley put into affect to reopen to customers. They are always efficient and professional in the care of their customers.
Donald Morgan
great service from check in. through exam, and ordering new frames and lenses. ensured the best pricing using insurance options as well as offering their own lenses for sunglasses to shed a few more $$.
Anne Gorman
From the time you enter the building you receive excellent service as well as prompt and efficient care. You are treated like a family member and that is important when it comes to your health. Thank you, Dr. Wilson, for your care when it comes to my eyes.
Joe Moreno
Jeanette was very friendly and thorough. Dr. Lundquist was friendly and very knowledgeable. Brenda was a great help selecting a great pair of sunglasses. Overall great experience!
jeffrey redmon
Communication by fromt desk and Dr Aid was lacking and abrupt..almost rude. Dr. Visit went fine...
Cozette Karella
I love this Place, I had my eyes tested here. Then took my prescription to Walmart to get my glasses. Walmartwas really cheap. But they put my lenses in Backwards. I fought with them for weeks, they told me I had to get used to it. Long story short Kimberly T. At West Valley Vision figured it out Now I can see! You get what you pay for People! Get your eyes tested and purchased at West Valley Vision!
Katie Hilderbrandt
I love West Valley Vision! I see Dr. Moore and she is amazing but everyone is super kind and thorough. They really care about your health and take the time to listen.
Mike Bartee
Always a good experience with the doctors and selection of frames. Would be 5 stars if I wasn't told to wait to be called before I left when I already paid and didn't need to wait. Patients time needs to be a priority.
Jan Medeiros
Dr. Wilson and staff have gone out of their way to make sure every aspect of my vision issues have been addressed. I see others state cost can be less at other facilities BUT I truly doubt the great and complete care would be as stellar.
Ron Engel
Reception is very friendly and caring. Dr. Anderson was professional and thorough. She explained everything to my satisfaction
Elizabeth Villalta
We love this place the doctors are really nice, the staff is really friendly. Gloria is the person we all go too she is amazing in helping choose the correct frames,overall the whole staff is wonderful.
Gary Fadely
Dr. Moore was very careful to explain and answer questions. Her exam was thorough and gentle, with helpful suggestions.
Nubia Saad
I was very comfortable with all the steps taken for my eye exam, everyone that works there are very cautious and nice , they took good care of me and they also took their time to explain everything I need it to know.
Thank you!
Ileane Douglas
I have been going to Dr. Wilson for a few years now and have found him to be an excellent Doctor. When I needed to see a Retinologist he referred me to a great one. I will continue with Dr. Wilson and will refer others to him.
Louise Nemec
Dr Lundquist and the team are very thorough. They have top of the line equipment compared to what I am accustomed to. Their COVID procedures are very good too. Access to the building is only by appointment, rooms are sanitized after each patient, and everyone wears masks and gloves. I highly recommend them.
Teresa Meek
Talk about high standards! WVV is going above and beyond starting with safety during the Covid 19 pandemic. Curbside check-in, temperature checked at the door, sanitized stations and equipment. The staff was great! My doctor, Dr Anna Moore, is excellent! She is thorough, and takes the time to explain any diagnosis. She has a way of putting her patients as ease. I highly recommend Dr. Moore and West Valley Vision.
Cora Bagley
Excellent customer service from the staff. State of the art equipment. Staff are knowledgeable about the products. Open on Saturdays and late hours of availability during the week which is extremely beneficial.
Elisabeth Stuewe
They are always timely with my appointments. They are responsive to any issues I might be having. Sometimes there can be a wait to get seen for glasses but they do their best to get you on ASAP.
Anna Jamerson
Dr Lindquist, is caring and an Excellent provider. Due to some billing and FO issues, I didn't give 5 stars. I highly recommend Dr Lindquist!
Caroline Cushing
We see 2 different optometrists. Both were great, thorough, friendly and professional. All staff we come in contact with are the same. All are very helpful and polite.
Gerald Foster
Entire staff were friendly, professional, very organized. Very good experience.
Art Carpenter
Staff was friendly and the Dr. Moore was great. Will use them again for my eye exams even though I don't reside in AZ any more.
dave randolph
Nice people that have done a great job helping me for years with routine checkups and urgent visits.
Cindy Hammond
I love the Doctors. The front desk is friendly and efficient. Smoothly move clients thru the process. The optometrists area friendly and helpful.
Rachel
The staff is very friendly and they do a very thorough exam. Dr. Moore is excellent and takes her time to review any concerns and answer questions.
James Rowe
Got in at the appointed time. All employees were friendly and efficient. Got some great advice from Dr. Lundquist.
Steven Dwyer
WVV is not in my eye care network but I wouldn’t go anywhere else. The comprehensive testing, evaluation, diagnosis and recommendations are all thorough and complete.
Perry Hachler
Dr.Burson is great and her staff and the people of West valley vision center are extremely helpful and understanding. Love them all.
Peggy Adamo
I Saw Dr. Moore she was awesome I will definitely return they were very professional and the person who did my testing was awesome very warm friendly welcoming I definitely will be going back there every year
Sherri Collins
Long time customer and EVERYONE is friendly and always happy to assist. My doc is Dr Wilson. He’s the best !
GIRLS TIME
Professional, friendly, knowledgeable of insurance coverage. I can sample two types of contacts before ordering at a minimal price.
Sheldon Taylor
Been my preferred eye care specialists since I moved to Arizona in 1997. Service is always Top Notch! Staff is friendly, helpful and knowledgeable.
Tracy Young
Dr Wilson was great and the intern was as well. I had a complete exam and optomap. All of the staff was very friendly and polite. I had everything explained to me and all my questions answered.
Donna Kubiak
West Valley Vision offers a very positive experience for eye examinations. From the front desk staff to the Doctors, they can't be beat. WVV utilizes the latest technology for eye exams. They have a wide selection of frames.
Carol Hagen
Had several glasses needing adjustment, the technician was very helpful, friendly and thorough. Happy Camper 🤓 …
Sue Unruh
Came in without an appointment to have irritated eye looked at. Very accommodating and worked me in. Staff and Dr. Burson were very personable and treated me quickly.
Robert H Turner Jr
Outstanding and professional service was provided by the OD Dr Stacee Burson. The dtaff was excellent too!
Alex M
They had the best service and care! I know where I will be going for vision care. Alicia the tech and Dr. Anderson were both kind and very knowledgeable.
Roy Beal
Excellent care and atmosphere in this office. Dr Martin answered all of my questions and did not appear to be hurrying me out of his office. Have went to this office for many years and will continue to do so.
Scott Wellman
Outstanding service and they were really on top of things. Dr. Was thorough and knowledgeable and Tech was very effocient and kind!!
Carolina
Friendly Dr and staff, Smooth process everything was explained. The place is extremely clean. Excellent glasses selection.
Robert Gross
Had thorough exam for glocoma and the staff was great. The doctor took her time to explain everything so I could understand all of the testing. See you all in another year.
Debra Brantley
They were easy to work with helped me find glasses I really like! Extremely nice and professional!!!
Jeff Tinsman
From Dr. Burson to Suzzie my optician WVV is always first class. I highly recommend them for all your eye health needs.
Geneeie hunt
Amazing staff, amazing place. What else can I say. Everything from the minute I arrive was great. 🙂🤓 …
Randy Myrick
The staff were very professional, courteous and expedient. Di did a fantastic job helping me pick out my new glasses.
Cindi Course
I’ve been with WWV the entire time I’ve lived in AZ, and I cannot imagine going anywhere else. From routine eye care to their incredible and caring service during eye emergencies, they are the best!
S T
I love this place. I’ve been coming here since 2009, I love the dr I see. I always get my questions and needs taken care of. I live by GCU and I choose to come here because I love it so much.
Salvador G
The persons were there today 12/19/2020 they weren't that friendly like the first time i went to order my glasses, the day i went to order my glasses they were so nice, extremely good customer service, but today they were just not even average, I'm still giving them 5 stars, because of the first time was a good experience.
Elizabeth Bennett
Great doctors and staff! Excellent knowledge and specialized service.
Jesus Islas
Been coming here for 2 years. Great service as always, easy to deal with and very responsive.
Ronda Slickman
The Doctors and staff at WV Vision are friendly, courteous, and overall awesome. My family and I will not go anywhere else.
cathy mclaughlin
I appreciate Dr Burston and all of the staff at West Valley Vision. Dr. Burston gives a very thorough eye exam and is great explaining every test and result.
Joy Gross
All of the staff was very helpful and friendly. The doctor I saw was very personable and very thorough. I felt confident in her.
Paige Slater
West Valley is wonderful! All of the staff are super friendly and helpful.
Lisa Tutler-Jones
The service was pretty good but they do not have a good selection of eyewear. The eyewear is also overpriced. If I get the exam here, I have to fill my prescription somewhere else.
Samantha Salazar
The staff was very friendly and helpful. The location is convenient and well kept. Definitely recommend to anyone looking for a fast and friendly office.
Trishy Coyle
Excellent staff. So professional and helpful. Second annual eye exam and new glasses and am even more impressed .Thank you.
Glenda Hill
Great staff! Always ready to listen to your eye problems. If it is possible to correct said problems, they will do it or send you to someone to help them figure out what to do.
Blackbuttafly Washington
Very nice and sanitary office.. Great customer service every step of the way. I will keep coming back.
LuMa Alexjandro
Great service, caring staff and Dr. Molen, the nurse prep teams and the optometrist advisors are ALL AMAZING!!!! Highly recommend!!!
Linda Lopez
Great service. Zero to low wait times. Friendly and professional staff. Very informative and easy simple process. Will always go here for all my vision needs.
Bill Huber
Nice facility, employees are very courteous, and helpful! I highly recommend the West Valley Team!!!
Carroll Jason Varnadoe
They're a vision care facility, there's not much you ask from the place other than to be clean, with a friendly staff, and modern equipment. They meet all of the above and I've never had any issue dealing with them.
Frank Heim
Had a very good experience even during this time. Staff was very courteous and professional. Shout out to Stephanie and to Dr Wilson.
Thank you all.
Ray Gibson
All staff were very attentive and professional throughout my appointment. I highly recommend them to all newcomers giving serious consideration.
Bob Dunivent
West Valley is a great place. Every one is do helpful. Thanks Bob
judi hedstrom
I have been a patient here for several years. The service is friendly and professional. Dr. Lundquist is thorough and very personable.
Olivia Teposte
We strongly recommended west valley vision !!We have been going there for years we love the thorough check ups they do especially when you have diabetes, staff if very friendly ,very elegant and clean environment!!
Kathy Youngberg
Excellent experience with Dr. Burson and the whole staff. Highly recommend Dr. Burson; she is very caring, explains every detail and takes her time with the patient.
Ron Carlson
My first visit was a great experience. Dr Lundquist answered all my questions and explained what I needed to do. Great selection of eyeglasses!
Kamal Ranchhod
Having recently moved here, this was my first visit to West Valley Vision. The staff was exceptional, professional, friendly and very courteous. Their COVID-19 protocols were very strict, and I felt very comfortable being in their facility and during my eye exam. Dr. Lundquist did a thorough exam of my eyes, which included a diabetic check-up and explained in simple terms the potential for future complications. And a shout out to Natalie for her professionalism in assisting me in fitting me with my new lens in the optical department. I would highly recommend West Valley Vision for your vision needs.
Troy Miller
Incredibly organized, flow of process is spot on.
Staff is very helpful and pleasant.
Optometrist are very communicative and social.
Highly recommend!
Tika Zipp
Our family always has a great experience at West Valley Vision. The doctors, staff and office staff are always pleasant and helpful.
Alana Spear
I've been going to West Valley Vision for many years and they never disappoint. Everyone is super friendly and informative. This year Dr Burson wasn't available, so I thought maybe things wouldn't be quite as fun and thoughough, boy was I wrong. They really pulled out all the stops. Even with the restrictions still place because of COVID, they still treated me like family. I'm a friend for life!
Elsa Hose
The Doctor and staff were very friendly, best eye exam I’ve had in years.
Amy Gerak
Every doctor I've had here has been excellent, and their staff is beyond helpful. I highly recommend them!! :)
Vanessa Luna
Have been bringing my son here for 5 years ..and every time they are amazing ,so friendly and the place is so clean..
Edwin Lopez
Thank you for your excellent customer service. It was a nice experience. I was very satisfied. Congratulations
Renee Ashton
Everyone works very well together. The staff and doctors are patient, caring, thorough and pleasant. What a great place!
Greg Ellis
I have been using West Valley Vision for 20 years and the entire staff is the best in the Valley.
Vickie Russell
Always so friendly and helpful and have new up to date equipment. For covid 19 awesome job. Very clean and thurl.
Dave & Kathi
Great customer service and knowledgeable staff! With glaucoma in my family history, I am so glad to have Dr Wilson to keep my eyes healthy!