Reviews of Visionworks Doctors of Optometry. (Optician) in Indianapolis (Indiana).

Visionworks Doctors of Optometry

207 Reviews

90 Comments

Optician

Optometrist

10777 E Washington St Ste A, Indianapolis, IN 46229, United States

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Information of Visionworks Doctors of Optometry, Optician in Indianapolis (Indiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Visionworks Doctors of Optometry

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Reviews of Visionworks Doctors of Optometry

Andrew Knuckles

Over three weeks and no glasses. Call and get the same "they are still in the lab" answer. After my exam and picking my frames and lenses, it was like playing let's make a deal. Started off at some outrageous almost $800 and after asking how glasses could possibly be that much they dropped to $500ish. After disagreeing with that price it all of a sudden dropped to $290. Only reason Visionworks gets 1 star is because I can't give them zero. You have lost several customers as nobody in my family will be using them. Edit: It took 5 weeks to get my glasses. They worked to get them adjusted and made them right. Satisfied.

Judy Brian

Staff was VERY professional, patient, and helpful from signing in, to delivering glasses. Was told glasses would be ready on Monday, however, got a text 2 hours later, saying glasses were ready. I appreciate their prompt service, wouldn't go ANYWHERE else and feel this comfortable

Shelby Metze

I had such a great visit today. From start to finish , this crew was so very helpful, pleasant, informative, knowledgable, professional, kind , patient, helpful ,and funny as well , and everyone smiled and seemed they loved doing their job. Teamwork and communication amongst them and with myself right on the money. See, (lol) I have trouble making decisions and this process can be painful but not with this crew…. Easy Peasy. So thank you sincerely soooo much to: Emma :styling….Bee did my transaction…. Nikki/Lindsey protest and Dr.Poling, they all went above and beyond , and made my visit a vision quest of clarity and appreciation!😀😎 sincerely, Shelby Metze

Keshia Knight

So, I moved to a new side of town on top of I experienced an issue with a staff person at my last optometrist office. I’m the type that really hates switching a doctor or something that I like so I was reluctant but decided on VisionWorks because of their great hours/availability. I made an appointment for me and my son, I was running a little short on time because of my baby’s daycare only offering shortened hours due to Covid. The staff were extremely accommodating and respectful of this. They got us in and out. I was able to leave, get my baby and come back to finish shopping for frames. All staff were welcoming, friendly, and knowledgeable from start to finish. There were good and affordable options to choose from. I’d like to see more premium brands and a tween section but overall, I’m satisfied. I definitely recommend and plan on returning.

Melissa Siddall

I love this place! I have worn glasses since I was in 3rd grade and it was always a bad experience of doctors not listening to me. I had cataract surgery about 5 years ago, giving me monovision. I didn't know how difficult it was going to be to get a pair of glasses for computer work but it wasn't any problem for this staff. I get in and out quickly and am always very satisfied with the outcome. Thank you E Washington Street Indy for all you do.

Erin Elizabeth Breen-Wemer

Everyone at the store was super helpful. And they got my glasses done in one day. I couldn't be more happy about that this is a really good place to go they accept most insurance and if you don't have insurance it's relatively cheap.

Steve Moody

Stopped in today and picked up my trial contact lenses as they had to be ordered. The person who waited on my just handed them to me with absolutely no instructions. Luckily I wore contacts years ago so knew how to insert them in my eye and basic care. I would have thought they would have at least offered some instructions.

Gil Ladrini

Excellent customer service! Latest technology and very skilled technicians! This eye appointment was a positive experience. Dr. Boling you have 2 new patients! Your staff was amazing and friendly. Thank you for taking care of us!

brittney hunt

This place is amazing. Very people friendly. Staff members are quick and very helpful. The doctor was nice. No rushing you to get out. They allow you to take your time and make sure your satisfied before walking out the door. My daughter was able to pick out some great glasses. Thank you vision works.

Michelle Vaughn

They are always helpful. And they work really hard to get you the best deal!! I have insurance and purchased glasses, contacts, and prescription safety glasses, they calculated multiple ways to get the best deal and the minimum out of pocket cost!!

Katie Harr

Recently went here to get next glasses and an eye exam. Really easy, no wait, and the staff was very helpful and friendly. Variety of glasses to choose from which is nice. Plus I got my glasses same day because they weren't busy. 10/10 recommend going.

Cornell Wilson

The Visionworks location on Washington St in Indianapolis is a very professionally run efficient store. The ladies there are ultra pleasant to work with and they seem to care about what they are doing. Go there for your eye care!

Laurel Gerbrandt

Dr Poling was so kind and personable! She worked with me and was made it possible to wear contacts for my trip this weekend! Everyone there is professional but at the same time patient and accommodating!! Thank you for always making my experience a great one!

Jeffrey Emmert

Doctor, she was nice. Not too pushy. Spent just the right amount of time. All other staff no problems. Lady that helped us decide on which insurance to use was very good.

Eli Scott

Friendly people and very well kept place. I liked the wide range in choices of glasses they had and I enjoyed the helpful service when finding the ones I liked. They did spend a few extra days more than I expected getting my glasses ready for me but other than that I’m glad I chose to go there.

Nancy Sparks

My first time here and had wonderful experience! Everyone is pleasant and professional! Can’t wait to pick up my new glasses and sunglasses!

Linda Rhodes

I was promptly greeted as I came in the door. I was led back to the desk where I was given paperwork to fill out concerning my personal information and medical history. After turning the paperwork in to the lady at the desk I walked around in the main room looking at the frames available for purchase. In less than 5 minutes Dr. Poling appeared and introduced herself to me and took me back to the exam room. It was my first visit to Visionworks and a very pleasant experience.

Melissa Ragan

Visit was timely and thorough. The process of finding frames and getting checked out was easy. They even had my prescription in stock so my glasses should be ready in a couple days, as I went on a Saturday.

Jayla Wheeler

I had an exam in February at the East Washington location. All the gals were just as sweet as could be. I also took my mother in law who had an eye exam shortly after mine. She really enjoyed working with the opticians as they made it all about her. They let her know what was the latest trend so that she could be in style. Our lenses had to be ordered but we had them in just a few days. Which was the quickest I've ever had glasses come back completed when I went through other places. Thank you to the staff on East Washington!

Keith Zingraf

Was able to walk right in without an appointment, had exam and ordered glasses. Because of the prescription, they had to order lenses and I was told they'd be ready to pick up in 10 days, however, received a text that they were ready in only 2 days. There was a problem with the frames and they replaced them free of charge. Every staff member was friendly, would highly recommend them.

Sara Hunt

Lindsay helped me. She was awesome. She knew that my insurance would pay for one pair of glasses and the current sale they had was buy one get one free. So getting 2 pairs of glasses for the price of one my insurance paid for my glasses and I got a free pair of sunglasses. Of course it wasn't that simple Lindsay needed to get help in order to run my glasses through the Billing System. What she didn't know she found somebody who did and made sure that she could help me.

Spark the Nation Accessories

They were so nice! It was easy to make an appointment online. The service was fast and friendly. I got in and got my exam. My glasses were ready within 2 hours!

Ileen weiner

Fast exam and even though my insurance is horrible and will only pay for glasses every 6 years, the last time I got a pair I only waited a day!

Dwan James

I had an eye injury and was afraid I was going to lose my vision in one eye. This was my second eye doctor afterward because I wanted a second opinion and because of the images they take of the eye. I was told the best and worst outcome that I could have and the anatomy of the eye was explained to me. My questions were answered in a way I was able to understand and I'm honestly looking forward to another visit because of the quick the services and the information I recieved..

Lana Powell

Scheduling was a breeze! Getting seen by the optometrist was quick and easy. She was professional and friendly. When it came to the selection of frames I was disappointed and they told me I would have to drive all the way to Avon for safety frames. I left without purchasing frames. It was disappointing.

TJ Lightle

Nice and friendly staff. The dr was very professional and even showed me the pictures of my eyes. She explained everything. She was very professional. Great sale on glasses, too!

Connie Smith

Extremely thorough and attentive! My daughter has diabetes and they did a great job educating us about the importance of her eye health and the consequences of high blood sugar levels for her overall health. Quality care here!

N R

The staff is very nice and accommodating. I had to go back in a few times to get the right contacts and they were able to work around my busy schedule with their flexible hours. I will be back for my next exam.

Eric Newton

They were able to get me in without a 2 week wait like most other places. Everyone was professional and very helpful.

Sonja Cline

I've always had good experiences with this place! Friendly staff and very helpful. They also do a great job of helping you get the most from your insurance benefits.

l marks

Service was stellar, best Optician I've had, but the completed pair of glasses were horrible. They were bulky and extremely heavy. I returned them for a full refund two days later.

Diana Palinca

Dr. Amanda was WONDERFUL. She took time with my mom and explained things very well. The young lady that greeted us aS very accommodating and helped so much.

Gabbiesyn

I've been there twice so far, the staff are wonderful and kind. Their selection of frames are magnificent. I've never been more comfortable at a doctors office than when I am there!

Abby Kemp

the only issue I had was choice of frames. I didnt feel like they had a huge choice. then they have piles of glasses laying around that we aren't allowed to touch because they were previously touched. so maybe have someone focus on getting those back on the wall for other patrons to choose from.

Jose Damacio

Had an amazing time here! Jerri is awesome and fun to talk to! They took care of us right away! 10/10 I would definitely recommend

Tjuana Leach

Great service - doctor was helpful & answered all my questions. Staff was helpful. They always have a great selection of glasses to choose from.

Robert Whitfield

Very nice and clean. Staff was very nice to us. Selection for Medicaid is huge!! Best place to go to get glasses for you and your family.

Rick Walter

Very clean office, staff very personable and professional. Was very happy with my visit. Eager to help and answer all of my questions and put my concerns at ease.

Kate Marshall

Friendly staff and great doctor. Low key, low stress experience. I very much appreciate the advice and help received from everyone there.

Alicia Sims

it was a great experience friendly staff fast service my glasses were ready the same day loved it!!!😊 …

Tina Davis

Very quick! I didn't have to spend my entire afternoon in the office. I had my exam and purchased my glasses in an hour and half.

Redd Young

The staff on East Washington Street,the ladies who work the floor,they all seem mad at the world,I'm gonna start using another company

Samantha Bailey

The employees are always friendly and helpful. Huge selection of frames and you get your glasses so fast!

T H

They were friendly, I was there for 2 hrs. I like it, because you get, your glasses the next day.

OfficerKitty

Great The doctors here are wonderful and friendly, they don't take much time at all either! They let you know exactly everything you need to, too.

Drew Thomas

Even though my insurance is through the state, I received great service and a thorough exam. Found my new eyecare place. Thank YOU!

William Brewster

Friendly, helpful and intent on helping someone get in and out. Setting up the appointment online was great.

Erika Ware

Staff is very helpful and nice, but don’t really care for the selection of frames they have.

Reggie Thaxton

The best place in town for customer service. If they get wrong the first time they will keep trying till they get it right. Ask for Jennifer she places her customers first.

Jennifer Cumbee

Staff is amazing as well as the doctors. All my girls love their new glasses!!

Jay G

It was a great visit in and out . The worker were very hands on and open to us. I would choose visionworks any day 😁💛. …

April Seidelmann

After extremely poor customer service at a different location. This store & its staff were welcoming and so very helpful!

Marty M

To have eyeglasses fixed and adjusted. Great only took a short time.

Tanika M. Koledoye

Best customer service I've received since living in Indianapolis. Born and raised here in Indy by the way

nikki richardson

The service here is so awesome. I was treated like family. I love it here!!!! I would highly recommend

Kia Glen

Was a very prompt and efficient place of business everyone was friendly services went above and beyond I love this location.

Mara White

I’ve always had a great experience when I visit. Favorite vision place I’ve gone to.

Michael Scott

As always at this location, I was taken very good care of and all my needs were met and then some!!!

Lonna Bean

Everyone from time I walked in to when I left was very nice & professional.

bellamie moore

Excellent service and they meet your expectations and what you need to get it done.

Shelley A

Excellent Doctor of Optometry and wonderful customer service. The prices are very good, very reasonable.

Chuck Shilling

Fast. Professional, great staff and friendly . Simply can't ask for anything less.

Shamika Anderson

We’ve been coming here for 3 years it’s close to home and I love the service

Trina Whitfield

The young lady cut my bill down to half. She was awesome!

Heather Himes

The vision works staff was very helpful and they were very polite.

Hodl Paul

Very happy with my experience. Good prices and good service.

James Turner

Great place great with adults and children and the customer service is over and beyond I would recommend this place to anyone

brian weisman

Great staff very professional and detail oriented would reccomend to everyone.

Cee Johnson

Love this place. Came for my eldest child and I believe I'll be back for myself!

Renew Minifield

Keep up the good work thank you for taking care of my eyes

Roxie Reynolds

Love this place and they have great customer services!! ❤️❤️❤️

Carol Dincher

Super good service, friendly, fast service.

Dharey Desire

Their glasses are wonderful!!!!!!!!! Jerri is my favorite person here!

Paula Kidd

Dr Curtis was knowledgeable and friendly.

Gene Monroe

Very dedicated to the ccstomer's ecperience

Becky Workman

They are real good at what they do

Carlos Merelles

Best customer service experience

Julissa Campos

Awesome customer Service!!

frenshel jackson

I like visionwork my whole go here

Kiera Hicks

Amazing customer service

Ted Smith

Love them....

Richard Lasley

Friendly. Professional.

aaron oktavec

Ashton is incredible. Her energy is infectious and she is incredibly knowledgeable and patient. Amazing experience and recommend highly!

Dusty Rowan

Good atmosphere and clean feeling, wish they offered masks at the entrance and other spots throughout so I can keep people safe and they can keep me safe. Never know with this season what's going to go around.

Dionna Myles

Sunshine Bear

Lamonty Graham

Lisa loves the rollers

RD Beatz

John vandiver

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