Reviews of Dr. Tavel Corporate Office. (Optician) in Indianapolis (Indiana).
Dr. Tavel Corporate Office
2835 Lafayette Rd, Indianapolis, IN 46222, United States
Description
Information of Dr. Tavel Corporate Office, Optician in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Dr. Tavel Corporate Office
Sunday
Closed
Monday
7:30 am–6 pm
Tuesday
7:30 am–6 pm
Wednesday
7:30 am–6 pm
Thursday
9:30 am–7:30 pm
Friday
7:30 am–6 pm
Saturday
7:30 am–2:30 pm
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Reviews of Dr. Tavel Corporate Office
The experience was one of exceptional service and knowledge. The staff was so friendly, welcoming and knowledgeable. From the first moment I walked in I was greeted with information on what to expect and was given in great detail what the results of my exam meant and how to move forward. Even though I didn't need glasses I wish I did as I knew the staff here would take great care of my eyes.
The staff was very friendly and efficient. Great place to go to get your eyes checked. While I was there, I overheard the doctors and corporate talking about ways to make the experience even better. It was nice to hear them talking so passionately about improving the customer experience.
I recently went to dr. Travels practice and had my eyes checked. Even though I discovered my prescription had changed. The staff were every polite and even recommended several different style glasses frames and even some different transitions styles for the lenses. Apparently they now make a polarized transition that actually look amazing on me. They are very good quality lenses in my opinion and I plan to get more in future glasses. The manager ( Diane fox) saw I needed some glasses for my updated prescription and she had Recommended the polarized lenses for me. I enjoyed my time when with the staff and they had answered all my questions. I will be returning again.
I was extremely favorably impressed from the time I entered the building by the esthetics of the office and the warm yet enthusiastic greeting given by the receptionist. It seemed as if each step was designed with efficiency and expediency in mind. The initial exam and all subsequent exams and testing were the most courteous and efficient I have received from any and all professionals and services people to date. (I’m 76yrs. Old.and have a wide range of experiences)
I absolutely love Dr Patterson @ the Lafayette Rd location. She is extremely thorough, and has patience with all of my questions. Best eye Dr I've ever had and I've been wearing glasses 30+ years.
My intention was to get sunglasses. But my M-I-L , insisted I get a new everyday pair as well. So, a gorgeous pair of Coach Sunglasses and a red *long camp? Dr Hayes was great! I felt well cared for by Asia, Dr Hays and Paula. >, Mikayla Young
I went with my two boys and everyone was friendly and accommodating. Dr. J & Keyron (sorry if misspelled) were very professional and friendly. I love my new glasses and so does my son. Great experience and clean facility. 👍🏾👓 …
I was really amazed on how organized and clean the facility was. I felt welcomed and valued as a customer. The staff were very nice and helpful. I would recommend anyone needing glasses or an eye exam to visit Dr. Tavel for the best service.
Dr Tavel always treats my family with kindness and care! Diana at the LRD location is great and goes above and beyond! And I appreciate Dr. Steven Ball at the Greenwood/Bloomington location for being so patient and accommodating to my son with special needs.
Staff very professional. My appointment time was acknowledged with compliance. This particular office is far better than the office on West 10th St. I will be visiting this office again. Thanks Guys
I am so thankful for everyone’s support and kindness. They truly helped me choose the right glasses. Also being patient about waiting on my eye specialist results on my eyes. Thank you.
Went for a routine exam as a glasses wearer. First time here, but insurance calls the shots. One of the busier eye clinics Ive been too, but that didnt stop the the two technicians who checked me in and out from offering friendly, informative service. dr jamz was quick, but attentive, gentile and seemingly thorough. The eyewear selection is broad, probably something stylish for everyone
Very professional and polite answered all my questions. Flawless from start to finish. Everyone experience may differ but each time I went it was great. Great Team.
The customer service was excellent. I don’t think I’ve ever had a quick and smooth appointment like I had at Dr. Tavel’s.
I had an easy and amazing experience at Dr. Tavel. Everything was normal pace and lovely. They took care of me like I’m their own. Thank you
It was extremely professional, the receptionist was very helpful and directed me to the right doctor who assess my problem and I got the help I needed. Thank you so much.
I took my son to get an eye exam and new glasses and he is 9yrs old with autism and they was wonderful with him. The best experience ever. Dr. J explained everything to my son while my son was asking him 50 million questions about what everything was. And the lady that checked us out was great.
This location took really good care of me & made me, personally, feel like my health priority.
Everyone was incredibly patient with my son. The optometrist explained everything so he could understand. The people upfront were very good with explaining all the upgrades and extra things I could add to his glasses. Very satisfied with my experience.
Got my glasses today and I’m obsessed ✨💖 I highly reccomend PAOLA HERNANDEZ ask for her if you want excellent service. Very clean and friendly environment. Appointments were easy to make will be back again. …
Dr. J was amazing. I have been in glasses since I was 3. He explained so much to me, more than any other Dr. In my adult life.
Diane was very attentive, answered my questions and also fixed my current glasses. She as well was extremely knowledgeable.
Good experience all around. Thank you Lafayette Rd. Team.
Dr. Tavel’s staff are friendly and courteous. I really like the new layout of the store. Keep up the good work and see you next year for my annual exam.
The eye doctor was very thorough. I've been going to Dr. Tavel for a few years now. Yesterday was my son's first visit. I was very pleased with the staff and the doctor.
I have been going to Dr. Tavel since I was around 8 yrs old. You are my family and my preferred optometry business. Quality care, professional employees, wonderdul selection and pleasant atmosphere.
I had a very pleasant experience. It was my first time there. They are very friendly, informative & professional! I will be continuing my eye care here!
I love Dr. Travel have been going for years. The service is exceptional and my daughter's doctor loves her!!! I couldn't ask for a better eye doctor!!!
Visiting the eye clinic was a very pleasant experience. Everyone was so pleasant and made sure you understood ever step that they made. I would truly recommend Dr. Tavel to all my family and friends. Very please with services.
Amazing time in store very friendly and love my frames .. very fast turnaround to receive frames as well
I just walked in and they was able to help me get my daughter seen and fitted for her glasses the same day within minutes.
Me and my children have been going to Dr Tavel for years and always leave with a smile and a great satisfaction of lovely service and awesome glasses thanks Dr Tavel!!
My favorite eye doctors.☺️ they move fast and get you the help you need in a reasonable amount of time. Highly recommend.
Very friendly staff. Was able to get in and out quickly. And they were very helpful with the fitting for my glasses.
I would like to say the staff was very helpful and sincere. The doctor was wonderful and really took her time with me.
It was very welcoming, everybody who took care of me did a fair job on making me feel comfortable during visit!
Everyone was so nice and welcoming. They have a nice selection of glasses and get you in and out in a timely manner.
Doctors do a very thorough eye exam. They walk you through everything they will do. Everyone is polite. There is a little bit of a wait in between their examination steps. They waited patiently as it took me some time to pick which frame I wanted since they had so many options. Overall I liked this place. It will take 2 weeks to get my new glasses. I'm looking forward to them.
Best customer service 😊! Everyone single team member I encountered with helped me. They are extremely backed up and with the patience and care shown from them I was seen the same day. It’s the customer service and can do attitudes for me! I didn’t mind waiting because they paid attention to me and I seen that they were concerned to get me seen. I hope their service can be used as a stencil for all people just based off kindness. Highly Recommended 10/10. It is busy, so don’t go in there stressing them out because you don’t have an appointment lol. Make time, they will work with you!
I walked in and was taken within 15 minutes. From the opticians to the techs to the doctor, I had a wonderful experience.
Haven’t been to the eye doctor in years everyone was very accommodating and pleasant made me feel valued
The time and patience they showed while giving me an exam and helping me get new glasses was awesome. I like the convenience of the location being close to my home. Thank you Keyon C. for suggesting my new frames. I know I'm gonna be looking stylish and pretty.
Optometrist was knowledgeable and very friendly. All technicians were fast, efficient, and knowledgeable as well.
Did a walk in experience was still good be in a timely manner. Really cool glasses selection.
Diane was my go to person and she was very friendly and she knew what she was doing. Very satisfied with the service.
Kind and courteous staff favorite professional very thorough very affordable I would recommend this place to friends and family anytime
I love the people who work there my first time there it was so wonderful I'm gonna keep coming there it felt like home
My experience was good. Everyone was professional and courteous.
I went in for an eye exam and ended up needing glasses. I can’t remember her name but she helped me find my frames and made sure I got the best lenses for them. I was very satisfied with my visit there. Can’t wait to get my glasses (Versace)
Very professional!!!Great service,very good pleasant environment,everyone appears to be in good spirits,great team,Doc.was very diligent with prompt service,explained current condition great place to go for eye exam, customer service was Great 👍 …
I had called lots of other optometrists in the area but no one had any availability. I called Dr. Tavel and they were able to schedule an exam same day. It took a little while longer in the waiting room due to a power surge that shut down many of their computer systems.
The exam went easily and the staff were fantastic with my kid. They answered all my questions and made sure to provide suggestions that were relevant. We ordered 2 pairs of glasses that will be in shortly. It was a painless process, their prices and selection were also great. I will definitely be going back with my other child and for myself as well!
They are friendly and I’ve been going here since I was a kid and will continue going they have really nice employees, everyone is wonderful
My experience was very good people was kind the eye doctor was very nice and professional
Very professional clinic services with affordable prices and large variety of brand glasses to choose.
They were some friendly people! Service was super fast I was there at two and out before three! The doctor made sure I understood everything he was talking about and I appreciate that!
Dr Patterson answered all my questions. She explained details well so I could understand.
I absolutely love Dr. Tavel for my children’s eyewear! They are patient with their doctors during visits down to needing a screw tightened. They have no problem, issue or anything never any attitudes from them when they are asked a question. Will continue to bring my children here.
Amillia was friendly and helpful. She deserves a raise
My 1st experience with Dr. Tavel since coming back into town, the customer service & experience with the Dr. was great, they all were very attentive & friendly towards myself & my mother. I will be back!!
Great service and glasses
just a little pricey 😉 …
I hade a comprehensive eye exam via a telehealth appointment and it was extremely thorough, efficient, patient, and answered all of my concerns.
In and out fast, Dr was very nice, addressed all my issues. The person the helped me while picking out frames was super polite!!
Welcomed from the time I came in. Every employee was friendly and knowledgeable.
Very sweet workers. very helpful and willing to listen to my concerns.
Since the moment we got in there everyone was so kind to my daughter and me
I had a great experience. My first time there from the receptionist to Dr. Patterson exam room, everyone was really nice. Very informative and knowledgeable about every question I ask. I will be staying on Lafayette Rd. 😍❤️ …
Dr. Porzio did a very thorough and quick exam. He’s very knowledgeable and informative. He did a great job guiding me through the exam and explaining as he went. The staff were professional and friendly. The check in process was very easy. Their frame display was great as well.
One of the best experiences ever everyone was so friendly and welcoming. Highly recommend
The staff at this location is so incredibly patient and kind. They make even the most nervous of patients feel calmer & understood. It’s really noticeable how much they care.
My new insurance no longer covered the old eye doctor I used to go to. So I decided to book an appointment w Dr. Tavel. The customer service was great and so were their eye specialists. They used state of the art equipment that I previously haven’t seen at my old eye doctor. They also speak Spanish and English. I 100% recommend!
The staff at Dr. Tavel’s office was very nice and friendly .
I really enjoyed being there I would recommend anyone to visit Dr. Tavel I liked the staff they were very professional
First you worked with me on missing appointments and your staff was very professional but kept it friendly , light and took the time to explain something to me a couple of times if i just didn't understand. People don't like to do that anymore..i felt conf
My experience was fast and efficient, I loved how the place wasn't packed with patients. I was able to enjoy my experience, Dr. Patterson did every she was supposed to do perfectly, you can tell she's a serious person or just doesn't have a sense of humor lol. I like to laugh and interact with my doctor lol. Also when it was time to pick out my frames that experience was nice as well, there were so many frames to choose from. I felt like I was in frame paradise. Overall I rated experience a 5 because my experience was very pleasurable.
The people was friendly and they didn't have me waiting long the place was clean my visit went very well.
Wonderful employees that was very nice and patient. They move fast so you definitely will be in and out within no time, they have affordable prices for their glasses and you definitely will expect them for pick up within 2 weeks or less. I would definitely recommend this place for anyone who needs to see the eye doctor. This is my 3rd time dealing with them from my niece to me and my son and all experiences was top notch and smooth
They have always been good too me and they are very nice and friendly
I love Dr.Tavel's! In the past I have used 2 locations Lafayette Road & the Girls School Road locations. I have absolutely no complaints! I just went toon Lafayette Road yesterday for my yearly exam. I saw Dr. Patterson. I must say that my experience from the moment I walked in the door was quite pleasant all the way through til the end. We laughed smiles & took care of the business I was there for. It was great!
Thanks Again
EVERYONE @ Dr. Travel on Lafayette Road
Sincerely ReGina G. Martin
Overall I was impressed with Dr. Patterson. She was very efficient, accommodating,
and knowledgeable. We waited for other parts of the service without being advised how long the wait would be (insufficient customer service). The biggest problem was we were not told when making the appointment that we would need a list of David's medications. Fortunately, memory worked fairly well as to the medications and dosage.
I’ve always had great service at Dr. Tavel. The receptionists up front are always helpful and welcoming!
Always a great experience. The doctor has the best “bedside manner” …ever. Akhari and Diane were both pleasant, knowledgeable and helpful!
They listen to my needs an concerns they were very helpful an friendly
They were very professional n pleasant n listened to my daughter n her concerns
The staff are very professional, polite. Very helpful, the doctor was very knowledgeable. I would recommend this location to anyone.
Exceptional Customer Service!! Absolutely loved the telemed, staff friendly and the thoroughness of the exam.
I had a wonderful time getting my eyes checked and everything had a wonderful conversation with Miss Diane she was wonderful to talk to and she showed me around the the glasses area and showing it which ones was nice and this was real real nice and I had a good time when I came back to pick up my glasses they were very ready sooner than they said that it would be and I was so glad I have back too got the and the people are even wonderful to talk to sign Jessie Johnson
Very professional and friendly people that did a great job with the children
Dr. Tavel’s Eye Care was a great experience. Dr. Patterson gave me an excellent exam and I am happy that I only needed my distance vision corrected. Thanks!
Great place, I’ve gone here for a couple years now. Every helpful and joyful staff! Both the staff and doctors are very attentive and try to help as much as possible! Highly recommend!
The whole process was pretty quick and easy. The lady that checked me in also helped me pick out some glasses because she seen I was having a hard time choose !
The staff and my eye doctor were very nice!!!! I’ve also been going to them for about 7 years. I highly recommend Dr.Tavel for anyone that needs an eye doctor. Thanks to the doctors and staff there. Love Stephanie Thomas🥰🥰 …
I had decided to do a walk-in and the way walk-ins work is somebody cancels their appointment or don’t show up they take you instead but there is no guarantee they’ll get you in to see an eye doctor. I ended up being in the same place as the supervisor Ellie who heard me over the phone calling other Dr. Tavel offices to see if they had an cancellations because I didn’t want to be sitting there all day for nothing. She immediately said I can help you, did they offer telemed? After I explained to her they didn’t she went into the office worked some magic and I had an appointment at 2pm with the telemed doctor and was able to get new glasses that I’ve been needed for a while now. I’m extremely grateful for her.
The staff was really nice when I entered the office. The optometrist was very informational, and helped me understand my eye problems. Also, the visit cost was affordable and the Eyewear was at a great price. I am very please with Dr. Tavel, and highly recommend them to anybody!
I’ve been to this facility before; however, it’s been a little while. The staff were quick to assist me, friendly, & knowledgeable! Importantly, ALL we practicing proper social distancing techniques!
The new technologies there made me feel like I received a VERY thorough eye exam & the doctor made me feel at ease & informed. I’ll definitely be back!
Thank you,
Easy to set appointment. Very friendly. Greeted as soon as door was opened.
Instantly felt safe. Staff wearing masks. Gloves for most. Someone always guiding you through the visit and someone continually cleaning doors handles desks équipement mirrors!
Thank you. Will update when glasses come in
My husband Avery went and had quick, excellent service. :)
All of the staff was very friendly. Kenyon C. was extremely helpful!
This office is great! They're so gracious and friendly and helpful. I never feel rushed during my appointment. And they're always so kind and patient and understanding. Dr. J is absolutely phenomenal.
Very friendly compassionate and very professional and listen to your questions
I don’t need to win money to tell how much I appreciate them for all they have done for me over all the years I’ve been going there for a polite you don’t have to wait they see you when you come in the door and they greet you and they take care of you right then and there if they can’t get to you right then and there you can believe it’s a few minutes later not real long and every peloton if they can’t get you seen I didn’t hear the doctor said take care of your eyes are very thorough and I appreciate them while they’ve been through with this pandemic they still put us first
Been going to Dr. Tavel since I was 13 yrs old at this location. That is 38 years! There has been many changes over the yrs, I believe that at this current time with covid-19 now affecting our entire world that they are doing what needs to be done to keep everyone safe. Also Dr. J is awesome. Would recommend this location to anyone.
Great experience with my optometrist and the Tavel staff members were very helpful!
Clean, friendly people in a facility itself is great
Staff is always so nice and very helpful
It was my first time coming in and everyone took really good care of me. Very friendly and great service.
I'm always treated with respect when I visit Dr. Tavel. Dr. J is gentle, thorough and efficient. I had to wait a little while to get seen by the doctor, but once he called me back, the exam didn't take long at all.
My first time going last week and I'm new to the Indy area me and kids I was told about Dr Tavel and yes they are very good and helpful the lady even gave me a help with picking out both pair or glasses 🤓 ...I would recommend Dr Tavel to anyone …
I called about getting an appointment for some new glasses. I came in and everything went so smooth. Every member of the staff was super friendly. They gave me the eye exam, they helped me pick out some new glasses and told me to come back in a couple of weeks to get them. Top notch service!
Not long waiting, doctor took care of me, everyone was super friendly!
This was the best experience that I have had at dr. Tavel in the three years that I've been going there. The staff was so friendly when I walked in and extremely helpful. They actually showed interest in me as a patient and had great hospitality. The eye doctor who saw me went above and beyond to make sure that I was comfortable and also to make sure that my needs are being met. She really show that she cared about me in the health of my eyes and I will definitely be using them again and I highly recommend.
My 2 son's are 4 and 5 years old. They are both afraid of going to the Dr office of all types. They both done very well and was not as nervous as usual. They made them feel comfortable and I appreciate all the staff for the fast, courtesy, and 1 of my sons is getting glasses and he was comfortable with the lady who helped him pick out his glasses. Thank you all for your help and courtesy to my family. 💯👌🧒🧒👓👩⚕️
They take good care of you. The staff is very friendly.They are professionals 👏 …
All the employees that helped me durning my visit were so friendly and helpful. Will definitely be back for my next exam!
I don't normally do feedbacks ,but this time around I will. Only because the lady who is one of the manger was really patient with me.I hate i cant remember here name., but she gets best customer service hands down. This the only place where I would go right here goodservice,good people and nice selection of frame's along with th÷ doctors continue being successful . Alexis Barnes
Dr. J was great he made my girls feel comfortable and explained everything that was going on with my 2nd oldest eyes. Even made it easy for her to understand. 1 out of the 3 ladies at the front acknowledge us when we arrived. Overall it was still a great visit and my girls left happy and that is all that matters 🙂. …
The people were polite, soft spoken and funny.
We enjoy going to this Eye Center. Dr. J is wonderful. He is so patient with my son. He listens to his patients carefully and explains the procedures clearly. I would highly recommends this Eye Clinic to everyone.
Service was great not a long wait and everyone was so nice
The staff / Doctors at Lafayette Rd location were Very Professional the moment I stepped foot in all the way up until the moment i left. Also excellent selection of frames to choose from!
I had a great experience with the staff at Dr. Tavel's Family Eye Care!!! My visit was smooth, professional and very pleasant!! They took care of me, and for the amount of customers that were there, things were kept very orderly!!! Highly recommended
Thank you, Dr. Tavel team!!!!
This location is by far the best!!! The staff is always so friendly and helpful!!! Dr. J is patient and explained everything in a way my daughter and I could understand. But the person who made the biggest impact on my visit was Martin. He stayed past his scheduled time (on a Friday) to help my daughter learn how to wear her contacts. He was AMAZING!!! She walked out feeling confident about her contacts. That night she removed her contacts like a pro!!!! They have earned my business for many years to come!!! Please keep up the great work!
Very clean and professional... Need more sitting space when people walk in waiting to be checked in
Bought 2 Pair of Glasses! Great Experience With The Doctor & The Staff! This Store Is Always Busy & The Employees Are Friendly & Helpful!
Love the staff there very helpful and great deals
Easily made an apointment for exam and new glasses. Technicians and Doctors are extremely friendly and knowledgeable. Good place.
Didn't realize how much I need them. A-1
I am really big on customer service which was great. I was in and out fast i also liked the fact that the dr. Took her time asked questions made sure i was comfortable. Staff made sure they explained sales going on. Which i got great deals on my glasses and contacts specials.
The optometrist is excellent. The office staff is decent. They are so busy every time we are there.
Very good customer service from the beginning to end. Thank You.
Lovely Dr's and staff, facility is neat.
Clean, friendly and everyone was truly professional.
Staff very pleasant, made you feel comfortable. Examine process very efficient and fast. Doctor very professional and informative. Check out was good, explained everything pertaining to what insurance covered and out-of-pocket cost.
This store has improved exponentially within the past two years. Their customer service is great. Dr. J is patient and seems to really care about the outcomes. Thanks so much for tbe pleasant and professional service. Martin and Alicia oversee an amazing staff.
Had an awesome experience at the Dr. Tavel on Lafayette Rd. My exam was quick and painless. Dr. D’Lisa Patterson was thorough and explained the difference in my vision from last year to this year. She mentioned that my prescription would be slightly different but did not force me to get new glasses. The ladies up front were helpful in explaining my benefits before my exam to help set expectations for what would be covered and what my co-pay would be. I will be back again next year!
The process was quick. The eye exam was thorough. And the Dr. Was very knowledgeable.
I had a great experience here after going to another local big name eye care place for two years. They had zero issues with my insurance and found an issue with the prior contacts I was wearing. Great service and attention to detail !
My overall experience was a wonderful experience. Everyone was nice and very helpful. I wish I could remember everyone's name. Nancy and Paige were fabulous and the Dr (male type) was great too. Thanks everyone for having patience with me.
My family and I most definitely love going to Dr. Tavel offices. But the Dr. Tavel office at 2839 Lafayette Rd. is the very best. The doctor and the staffs are very, very friendly, helpful, caring, understanding, professional and they all have a great sense of humor. Trust me I can say more great thing's about this Dr. Tavel office. But I'm trying to make this short and not turn it into a book. This Dr. Tavel office Rocks!!!
Best eye care facility ever!!! I don't have the best insurance and the people here went above and beyond to assure I was taken care of with quality! I was concerned about moving to a big city from a small town that actually care may suffer, imagine my surprise when it was far better! The doctor listened to my history and was very engaging. Literally my best experience with an eye care place in the 32 years I've needed glasses/ contacts. Also. I have experience in terminal cleaning of eye surgery centers and other medical facilities and i can say as a professional that the facility on Lafayette road is as clean as an eye surgery center and surpasses expectations(I can be a bit critical about a facilities cleanslyness). I would award 10 stars if I could!
My family was just there on saturday and DR.J is awesome. We had 4 appointments it was as easy as could be expected with all of the covid restrictions. All of the staff are friendly. Dr.J explained all the diagnosis thoroughly.
I love this location. Everyone is always friendly and smiling... I went in to get my glasses repaired that i got over a year ago, and they were able to fix AND fit them on the spot instead of having to send them out. Very clean, very quick, very professional..
Oh and they accept Medicaid and HIP ;)
I love Dr. Tavel’s. I’ve been going for years and they’ve always been courteous, good with working with my schedule and always a smile!
I was in and out. I met with the doctor over a telemed session. I like to think it's all the same but I do worry it isn't as accurate this way. I also asked if they would measure my PD for me and they refused unless I bought a pair of glasses. This would have taken no more than 15 seconds. I just think it's poor service to hold the measurement hostage to try to force me to get glasses from them.
Me and my family go off Lafayette and they're fast. Staff is amazing. We got our glasses within 3 weeks or less
Martin, Paige, Jasmine and Jennifer are the best! I had just a few minutes before closing to choose new glasses for the first time in years. They all weighed in so thoughtfully and even stayed late to help me decide. They have great taste and suggestions. I can't wait to pick up my new frames!
When I was at Dr. Tavel I can say I really I loved how friendly and helping the employees were especially when I asked multiple questions and they had no problems answering it. Overall 10/10 experience
Best customer service! They eye doctor is extremely smart, thorough and more important very personable. The staff's generation are full of millennial so dont expect to have a quiet wait lol. However, they are very pleasant and friendly
It was first time there and the staff treated my daughter with respect. My daughter really like the doctor and was very excited to receive her glasses. The whole experience was inviting and knowledgeable. I would definitely go back and tell others of what I experienced on my visit to Dr. Tavel.
Had My appointment yesterday and was very impressed by the service and the employee Ashley that assisted me. Everyone that worked there was super nice and offered assistance to me. The location was decorated very nicely and had a comfortable feel to it. I felt I had one of the best eye exams I have had in a long time. The Doctor went over everything with me. I felt I had a great understanding when my appointment was over. Would highly recommend this location to anyone in need of this service.
I love everyone's customer service, they make you feel welcome and especially Mrs.Diane,she's wonderful and always looks forward to her customer service. Thanks everyone 😍 …
The the doctor was very important with my care
Service good and value way above average
Great service overall, only thing i did not like was that when they offered the extra pair of lenses, they never told me i had to pay as much as for the brand I've got initially but other than that, I'll give them a +10 for everything, it was hassle free, great service, and my lenses are pretty nice!!!
The Staff were very professional and kind. The Doctor answered all my questions and concerns I am very please with first my visit.Thank you Dr.Tavel.
It was my first time there. Everyone was very polite and professional.
I love the Doctor they are great with my kids. But everytime I come in here it's one receptions she's horrible and a rude person. It makes me not wanna come into the place. And find a different eye doctor. I've been coming to this eye doctor for 5 years and I love coming here. You guys need better attitudes or I will change me and my kids doctor.
Not very happy patient
Excellent experience overall. My visit was fast and efficient and they have an excellent selection of glasses.
All of the staff were friendly, some even helped me make the best selection of glasses that looked good on me, The Optometrist she was amazing, professional, and informative and even gave me some great advice!
Not only am I satisfied with my glasses, I’m satisfied with my experience as well. Very nice people at the front and in the back.
The staff was very nice and professional very helpful in picking my new glasses the exam was done with care and the doctor explained everything to me that I understand everything I would recommend Dr travel to all my friends and family ☺️☺️☺️
I Love going to Dr. Tavels office everyone is so nice and very professional, I've been going there for about 6/7 years, Love the staff and doctor
This is my second experience (in about 2 years) with this location. I enjoy coming here and haven't had any issues with customer service. Every person is equally eager to help; not just patients, but each other, as well. Dr. J is very professional, and answers questions with ease and tact.
1st time to an eye Dr since I was 12 that's 30 yes the staff was super nice , and knowledgeable about all things I had questions about and explained things I hadn't even thought about. Amazing team at my Dr. Tavel
Really great doctor and staff! It always an easy and swift experience!
My first time getting my eye's checked
It was great my eye's are healthy inside & outside
The whole staff were very pleasant & the Doctor was quick & very nice!
Keep up the great service
Very Fast and Efficient.Super friendly staff
Happy with the customer service attention and very clean place.
Let me start off by saying the doctor, (I believe his name is Dr. Jay?) was very thorough, he took his time explaining things to me in a way that I could understand, and I even learned a few things that I did not know about my vision. He did a very good job. And the negative parts of the review are in no way about him.
I wish I could give this place a higher rating. I usually use Ossip, however this time I wanted a place that accepted my insurance plan AND my Care Credit card. The office staff (that I dealt with) is the absolute worst, except for Paige, (and whoever receptionist was the first time I was there). Now, there were a few issues with Paige not explaining things fully. BUT, she was very kind and she did a great job trying to help.
*** Side note, don't waste your time filling out the online paperwork. Apparently it only works half the time and it takes about 30 minutes to complete & there is no guarantee they will actually get it.
The rest of the office staff are rude, inconsiderate, and lazy. When I first came out of my exam to look at frames, one woman was sitting at the fitting table (furthest from the entrance door), and she was just sitting there texting or whatever on her phone. I stood there for a good minute before I interrupted her for help. She simply said "Go over there" the only employee/s that were doing anything were Paige, and the receptionist.
The office manager, Michelle, has a terrible attitude. There was some miscommunication (? we'll call it that) over the options for my glasses at the time of ordering and when I brought this up to her as I was picking up my new glasses, she looked at me like I had three heads, and just had a nasty attitude. I finally confronted her and then all the sudden her tune changed a little bit. I will say, she tried about 15 times to adjust my frames so they were not crooked, and I did appreciate that. She must do really well at the paperwork side of things, because dealing with people is not her forte.
I am so tired of going to places where the main job is customer service, and they cannot fulfill that basic requirement.
So, here I am, I HATE my new glasses. The frames are ripping my hair out, one little nudge and they are pressing against my skin, getting marks on the lenses, they do not stay in place, I'm pretty sure the prescription in one of the lenses is off, and they do not have the type of transition lenses I would have picked... had I known there was an option.
We'll see how this goes, and hopefully the response and result is better than the original. Hopefully I will be able to update my rating in a more positive way.
*** Update. A corporate representative has reached out to me, and we had a fairly long discussion regarding my experience and some other observations I had made while in the office. I did consider after I posted the review, that the issue with my prescription could simply be me adjusting to it. She agreed as well, so I'm going to keep these for a few days to see if I adjust to it or not, and then she is going to work with me directly to make things right. I really appreciated the fast and unexpected response from corporate. So far, my opinion on Dr. Tavel's (which I had never used before) is moving in a higher direction. I will update this again next week!
The team was Welcoming, fast and informational! They also have a new deal on your 2nd pair of glasses you can claim within 30 days of getting your first pair!!!
I was able to make a quick appointment when everyone else was full. The staff and doctors are very nice and helped me get what I needed.
Friendly place and great frame choices :)
Overall experience was nice. The employees were all very polite and helpful. Doctor was nice and straight forward. Very nice visit.
Great eye care for the whole family 🥰 …
I have been wearing glasses since 2005. This the first time I felt it was a thorough one.I was also impressed with the professionalism of the staff.
The customer service from all the employees were exceptional. I only wish the wait time was shorter.
The staff is great. Also Dr. J is very thorough with his eye examination. Highly recommend going here.
The staff was very helpful and very knowledgeable. I was seen in timely fashion. All my questions were answered throughly. Everyone was very friendly.
The staff was very professional and friendly. I purchased a great pair of glasses that were made to my satisfaction. No more cheap internet glasses for me.
Wonderful! The doctor was so kind and informative. Frames are great at they take insurance! Great experience 10/10
My child is Autistic they were able to complete exams thoroughly .She was able to join in with all staff for a successful visit .The frame selections are awesome.im going for my exam on Valentines day ❤ .See ya soon. Thanks for all professionals who have our eyes in their hands...
Same day appointment. Not a long wait. Experience was one of the best I have ever had!
Place was clean associates was friendly and eye doctor explained things very well
I came yesterday for just a routine eye exam because I noticed I needed some new glasses. Dr. J was really thorough and explained everything to me. He answered any questions I had. Would recommend.
Doctor Jay at Tavel on Lafayette Rd is amazing. I appreciate all his help. And after not seeing am eye doctor in years, and not being able to see and constantly squinting, he helped me get glasses finally. So thank you Dr. Jay.
Friendly staff. Sanitary environment. They took the time to answer all my questions and I was in and out in no time at all. It was an enjoyable experience. Thank you dr. Tavel staff
This was my first time there, very warm welcome, professional and friendly staff 😀 …
I made an appointment with them. I was in and out in 40 minutes. The whole staff was very professional and nice. I'll definitely go back for my kids or myself in the future.
They were so kind with me love it and so much variety of frames Thank you all for your time.
The service here is amazing! Thank you!
I love dr. Tavel eye care so friendly,professional and helpful.
Ashley was amazing. She made sure everything was right. I mean everything!!! All that was wrong. She made me a very happy customer.. She is all about customer service. Thanks Ashley for all u have done for us..
Best, Extremely Professional place, the ENTIRE staff, are absolutely wonderful! They are ALL Extremely friendly, efficient and just a warm group of people I really enjoy being around. The atmosphere, very, very clean and neat. Never a moment have I felt uncomfortable being there. Even the corporate employees, Lauren, very friendly.
Dr. J? Never disappoints! He's always, always always consistent in his professionalism, very polite, and his knowledge I truly trust and appreciate that he cares about the health of his patients. He always asks you questions to make sure you are comfortable with your choice and he makes sure your vision is on point.
Jennifer is Amazing! Extremely professional and definitely knows her work. She's extremely knowledgeable. Thank you to all for all that youdo, daily! 😃😄😊❤
- Wanda J Peterson 😊😊😁
It wasn't cheap! Everything else was awesome! Service from start to finish was great! Building clean and followed covid protocol!
I took my mom for her eye exam. She was very comfortable. The office was very welcoming.
My family took us kids here , in the Speedway area, every year. Very informative staff. Courteous and able to help me find what I needed. As always.
I received nice warm friendly and prompt service. My glasses came back even before the date that was given. I am very much satisfied with the service that I received.
This was by far the best eye exam I’ve ever had. The staff was all friendly and I am so happy that I chose Dr. Tavel for my eye care.
Needed a slight adjustment from my original prescription there but they saw me and made the necessary changes. New glasses are working fine!
A fine Dr. Tavel. Dr.Z is a knowledgeable Optometrist and was a Professional
Doctor with me. And She did answer all my questions.
As A Veteran of The U.S> Army I recommend others to Dr. Tavel
to others.
The people were friendly they helped me with my insurance and picking out glasses and very through of what I could get on my insurance and what would be out of pocket, thanks office people very professional
This was my first visit and I was really pleased by the professionalism of the staff and Dr Patterson. I will be returning in the future with the rest of my family. :)
Took my prescription and frames to Dr. Tavel. They took great care to make sure the prescription and fit of the lenses was just right. They have an excellent Warranty plan & friendly, knowledgeable staff. This is definitely my new go to place for eye care and eyewear!
Everything was wonderful very professional and helpful
My daughter and I always have a good experience when we go...we love Ashley...she's friendly and helpful...she will make sure your frames are the right fit for you!
First appointment at Dr.Tavel was referred by a coworker and was not disappointed at all the staff was wonderful and very polite and helpful
The staff that attended to me were very friendly and kind.
The dr was very knowledgeable and friendly as well as the staff they were very helpful
Doctor was great and friendly
They were very polite and attentive to my needs as well as others I don’t see me going anywhere else They Rock!!!!
Everyone was very helpful and polite
The staff are very corteous. My daughter and I both have had good experiences at Dr.Tavel. I deffinitely recommend going here. Dr. Zou is awesome
Everyone was super friendly! Can’t wait to be able to see clearly! Best Christmas present ever!!
I would recommend dr. Tavel to my family members and Friends Love's very professional and I love the choices of the glasses that you can choose the doctor was awesome so yes I give you guys a 10
The appointment was about 45 minutes. It was way less time than I expected. The staff was very nice.
I enjoyed my visit they were nice & respectful. I love my glasses & will go back when it's time to upgrade
I had an awesomeness experience, and your product s are quality.
I'm already a winner with Dr. Tavel on my side.
I love the staff! The girls were very nice! And the Dr was super!
I was very afraid of the virtual experience, However it was just like if the doctor was in person. Quick, Easy and stress free
Very friendly and very professional comfortable clean I was very satisfied with customer service
I loved the place even tho the Doctor that seen me wasn't that friendly the staff up front was great hint the reason I'm giving the 5 stars
Everyone in the facility was outstanding and sweet. Set up two appointments for my children on different days and everyone was accommodating and sweet.
Dr. Tavel has respectful staff and the Dr. got me in and out in a timely manner.
I walked with a broken pair of glasses and walked out with a new prescription and fresh new pair of BeBe frames. Not bad for a local eye doctor.
Good eye doctor but some rude, unprofessional and liar receptionists.
Staff very thorough and friendly. I was in and out no issues. Very much appreciated 😊 …
Staff is very friendly and professional.
I love my new MCM glasses Dr. Tavel always have the best frames for me and my family and affordable as well!
Great customer service! Efficient and very thorough in explaining the exams and insurance coverage!
The visit was quick. The employees were professional and helpful. The building was clean and well kept.
They were happy to see me and took great care of my eyes, great vibes. Thanks
Great Service ! Thanks I wil be enjoying my new glasses 🤓 👍 …
Other than wait time, which seemed unavoidable, everyone was extremely pleasant, professional, and helpful.
At Dr. Tavel I always have a great experience. The Dr. is really knowledgeable and explains everything. I would and have recommended people who have had the same great experience.
Been going for 10 years and always had a great experience. The staff is great and respectful.
Everyone was very friendly and very professional
The workers were very friendly.
My eye doctor was very helpful she had good ideas for me to do and when I go back for my scan of my eyes she'll have better suggestions also on how I can help myself and what they should do I enjoyed my visit
Very friendly and very knowledgeable.
It was great the girls in the office are so friendly and get excited for there customers when they can see I recommend Dr tavel to everybody
Excellent attention, an extremely clean place, and affordable prices.
100% recommended. 😁👍 …
First time I feel like an optometrist got my prescription right.
My appointment was quick and easy, thorough and professional.
Wonderful experience. Wonderful staff. Paige went beyond my expectations. Very nice and super helpful!
Dr. Bob was great! He was patient with my 5 yr old who was seeing him for the first time, and with my 3yr old who was not being seen, but kept telling her sister the letters that were on the wall.
I also appreciated the help from the front desk, though their computers were not wanting to cooperate with them (technology right?).
Everyone was very nice & helpful
Gave clear answers on what was going on with my vision & solutions
The employees at the Lafayette rd location are super helpful and easy to work with. 100 times better than the 86th street ppl
Organized, friendly and clean
The doctor was very thorough and professional and the staff was warm and inviting.
They are nice and have good system going and you don't be there long I enjoyed my visted
Everyone was patient, polite, respectful and caring. I recommend; this place is the best!!
I had a wonderful day thanks to Alexi and Christy C..the was very pleasant and explained things nicely
Affordable and quick
I think is a very nice place, and their employees are very professional. Overall, I was satisfied with the service I recieved.
Great staff very friendly got me in to see doctor same day they were awesome
Everyone was friendly and made me feel at ease
Nice friendly environment clean organized and service quick and make sure everything okay before you leave
My first time there and it was an excellent experience.
Jasmine and Paige and Evelin had amazing customer service and made sure I had glasses that fit my face amazing ladies in there great service .
I enjoyed my experience..They took very good care of me expeditionary..Thanks Dr Tavel and Staff
Loved the atmosphere and the kind workers. Thank you so much.
This place is awesome I love it and a very friendly and kind and love to help people out
Great customer service. Clean place.
The customer service experience was through the roof.
They we're very polite and I would recommend them to everyone.
My appointment was at 12:15 and I didn't get seen tell 1:20 and and I was mad so the manager Marten give me a 20% Decount on my glasses that put a smile on my face very hopeful thanks so much
Awesome personable Dr & staff and quick to answer any questions you may have.
Very professional and nice. Very courteous, and well-mannered facility.
Friendly,clean place to go and have your eyes checked & if needed fit for glasses or contacts.Wide variety to choose from and they are done in no time.They do except Medicaid and or HIP.Call ahead for appointment.
love the staff very friendly and a welcoming energy!!!
Asked to get there 15 minutes early to sit for 45 minutes. But process went fast after that.
Amazing service, products, doctors, and prices. I have been coming here for years and enjoy my visit every time.
Very nice team and theirs a doctor there his name is Mr.Jay very nice straight to the point I like that .
The staff was very very professional,they answered questions when asked,the prices are very reasonable especially the name brand frames
Is good
I think it's a nice place to get glasses,and the people were very professional,
I absolutely love this place. Everyone is so friendly and helpful!
Love this place. The people there are always friendly and caring.
Best place to get eyeglasses...
Gone to Dr. Tavel for over 50 years, seen many changes. Service and staff are friendly.
Helpful , friendly staff! Really positive experience!
Very professional care A1
I was able to get a diagnosis of an eye problem ,here just like a regular eye care. Dr. Great Staff!!
Been going here for years. Never had a bad experience.
They all were very polite and welcoming the moment I walked in the door highly recommended
I will definitely going to this location instead of the one on the Southside! Everyone there is very courteous and very helpful and caring.
They’re the best of the best
Great selection of Frames and fantastic customer service. The Doctor was excellent.
Was a great and friendly place for people to go and great prices!
10/10 so clean and easy
I had a wonderful experience, very polite people
Awesome staff very friendly
I didn't have to wait long and everyone was friendly.
Loved the whole experience from exam to prescription pickup. Each and every member of the staff was friendly and kind.(Ashley) More than anything my son was not happy he would now have to wear glasses...I was pleased with how everyone worked together to convince him that it was an upgrade. He's still on the fence about it. As for me, let's just say I'm relieved it was nothing serious as explained to me by his eye doctor. Would could back anytime. See you soon. Not too soon though...that could mean he either has lost or damaged his glasses. Lol!
Dr. Jay is the best eye dr i know i been with dr tavel for 20+ yrs
Everyone was very professional
Efficient
Nice
Welcoming
They were very friendly and I got my glasses when they said that I would.
Great customer service, very nice employees !
Friendly staff very helpful
I love them they where very nice
Very wonderful staff and great selection of glasses will be back yearly
Great customer service wide variety of frames to choose from 😍 …
Staff was great in helping my son choose a couple styles.
Very calm atmosphere and friendly staff
I am very sorry for not being there yesterday . I am Sincerely Peggy Wehr
Eyewear came back fast and frames felt amazing!!!
First time going here! Staff was nice and educated!
Everyone is always so friendly and helpful!
I love the customer service and my glasses came fast.
They were extremely considerate very professional.
Great place, everyone is kind and professional!
The Dr was knowledgeable and friendly.
The service was excellent and it was a friendly environment I loved it 😊😎 …
Everyone there was nice and helpful!
my visit was okay
Thx Dr J and staff you are very nice...👩🏫👩🏫👨🏫 azia Shazma and hayyaan. …
I had a wonderful experience they were quick and very efficient
The Best I've Ever Been Too.
Very professional would definitely recommend it to anayone
Awesome experience
Been using them for years... they are friendly and professional
Excellent service
Everyone was nice
It's All Good. They are nice Friendly People's
The visit was quite awesome an quick an very knowledgeable
Very inexpensive. Good quality
Dr. Jay was great and the staff was friendly.
Knowledgeable, Friendly, Patient, very Helpful Staff.
Dr. Porzio is amazing! Highly recommend!
The entire staff was very friendly and professional.
The staff was friendly and very professional.
Great service and the staff was awesome 👍😎 …
Like the fact we got in & out in a timely manner
Great staff very friendly and helpful
Great place very pleasant experience
Friendly staffs
Excellent customer experience and service.
Friendly staff, Clean And Quick
In and out. Very friendly and professional staff
Dr Tavel has a great staff
Dr. Patterson is very proffesional!!
Fast, professional service!
The staff is courteous and helpful.
I truest love them
The doctor was great
Wonderful experience!
Very professional and helpful
Very professional and friendly!
Great service.
The best team
Very nice establishment!
Good and fast service
Very friendly
Great job!!!
Excellent attention
IT WAS FAST SERVICE AND THEY WERE NICE AND EAGER TO HELP.
I have been coming to Dr.Tavel for over 20 years and have watched the business grow. Thank you wonderful people helping me and my family see again and being so kind and helpful ♥️🤓 …
Was in and out in a timely manner staff was kind and courteous even got my script
Fast, friendly, knowledable, state of the art, affordable.
Wonderful staff
Staff and Doctor were
very friendly.
Excellent service, Good vision 👍🏽 …
Everyone was nice and courteous. Clean and positive environment
(Translation) I was disappointed, after good references to this place, they gave us an appointment 7 days in advance and left us only a voice message on the day of the appointment, just to tell us that they were not going to be available, the truth is that they were bad But other than that they seem friendly and good attention.
(Original)
Me ha decepcionado, después de que se dan buenas referencias de este lugar, nos dieron cita con 7 días de anticipación y nos dejaron solo un mensaje de voz el día de la cita, solo para decirnos que no iban a estar disponibles, la verdad nos quedaron mal. Pero fuera de eso parecen amables y buena atencion.
(Translation) Excellent attention from the very attentive and friendly staff at all times, they solve any question you have related to your query, thank you
(Original)
Excelente atención del personal muy atentos y amables en todo momento, te resuelven cualquier pregunta que tu tengas relacionado al tu consulta, gracias
(Translation) The best place, everyone is very friendly and attentive and they have very good options HIGHLY RECOMMENDED, they help with everything you need
(Original)
El mejor lugar, todos son muy amables y atentos y cuentan con muy buenas opciones RECOMENDADISIMO ayudan en todo lo que uno necesita
(Translation) The people are very friendly, they attended me quickly and the place is fantastic
(Original)
La gente son muy amables, me atendieron rápido y el lugar es fantástico
(Translation) I liked the treatment of the staff and the explanation of the eye doctor was very satisfactory ☺️👍
(Original)
Me gusto el trato del personal y la explicación del oculista fue muy satisfactorio ☺️👍
(Translation) At Lafayette agency the attention is of quality and they help you choose the best options for your glasses!!!
(Original)
En agencia Lafayette la atención es de calidad y le ayudan a elegir las mejores opciones para tus lentes!!!
(Translation) Special good attention
(Original)
Especial buena atención
(Translation) Very excellent service and good prices on glasses
(Original)
Muy excelente servicio y buenos precios de lentes
(Translation) They attended me very quickly and very kind
(Original)
Me atendieron muy rápidos y muy amables
(Translation) Excellent in all areas.
(Original)
Excelente en todas las áreas.
(Translation) very kind
(Original)
Muy amables