Reviews of West End Eye Care LLC. (Optician) in Hartford (Connecticut).
West End Eye Care LLC
553 Farmington Ave, Hartford, CT 06105, United States
Description
Information of West End Eye Care LLC, Optician in Hartford (Connecticut)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of West End Eye Care LLC
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–1:30 pm
Saturday
Closed
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 |
Reviews of West End Eye Care LLC
I have been going to West End Eye Care LLC for over ten years. Also, all my kids go to get their eyes examined yearly. Dr. Nedelcu is our Optometry, and he is the most professional and best Optometry. He treats you with a lot of respect and advises you to take care of your eyes. Alyssa and her staff are very compassionate and acknowledged in their office work. If you are looking for a place that takes care of your eyes, West End Eye Care LLC is the place to go. Thank you: Dr. Nedelco and his staff.😬
A very professional staff. They are welcoming, accommodating, and go above and beyond their duty to provide a five-star customer service.. I recommend them to my family and friends. I can't think of room for improvement.
It’s amazing coming back after two years to West End Eye Care and the customers service is still the same if not excellent. The amount of care I was shown from start to finish was impeccable. Thanks always !
A beautiful and well equipped office, the staff is friendly and helpful and the doctor is knowledgeable and goes above and beyond to ensure that you have a favorable experience and outcome. I recommend this eye doctor’s office to my friends and family.
Great experience every time I’m there. All the staff is very welcoming and friendly. Dr. Nedelcu is fantastic.
The Doctors are great, the staff is great. Service is top notch!!! Even the building is beautiful. As long as I'm in this area, this is where I'll be going.
Staff was very responsive via text and phone calls prior to my appointment. During my appointment staff was very friendly and knowledgeable. Very short wait time and office was very clean and organized. Definitely glad I made a switch to West End Eye Care. Look forward to returning next month for my follow up appointment.
It'd been a few years since I went for check-up but things have not changed. The staff is fantastic to work with....both friendly and professional, exam was thorough and they explained step by step what we were doing, and why. If you are looking for a vision provider would recommend West End.
I was 110% happy with west end eye care. All the staff was very friendly and helpful with all my questions and concerns. I was also amazed my the attention to cleanliness in the current times of COVID. I would absolutely recommend them!
The staff is excellent and welcoming. Doctor Nedelco is the Best Eye Doctor. My whole family uses him.
Everything went right as I expected. The staff and doctor is very friendly and courteous. I'm very happy with everything there.
Very professional staff and comfortable office. Not crowded during my visit and equipment was thoroughly cleaned. Questions were welcomed by Dr. Nedelcu.
I have been a patient at West End Eye Care for many years, and the service there is great, I have not yet been disappointed in the service or care I received there, and I would highly recommend the quality of care I received there to anyone looking for quality vision care. I appreciate you all at West End Eye Care you do an amazing job love you all.
I don't drive about an hour for nothing. I feel completely comfortable and confident with your service. Thank you!!
One thing I consider very important, is consistency and that's one of the things that bring me back year after year. I've been going to West End Eye Care for about 20 years. Thank you West End Eye Care!!!
West end eye care messaged me to come in for a regular check-up which is supposed to be completely covered by my insurance. During the appointment I mentioned that I was seeing flashes in my left eye, so the doctor did an exam. The doctor did not tell me he would be billing this exam differently. Because of this I ended up having to pay $165 out of pocket for this "routine once a year exam" that was supposed to be free. If you go here for a routine check up, don't tell them you're having any vision issues or else they will charge you for a separate non-check-up exam without telling you. Not to mention the doctor told me I had a hole in my retina but when I went to the specialist he sent me to (which cost over $300 by the way) there was no hole to begin with.
Edit: Once they saw my review they called me back today and now understand that I need a refund. We are good now.
My name is Nitasha Ali I was seen there today 10/24/2022 it was my first time being seen here. Everyone is very friendly and welcoming I will be returning. Thank you!
Everyone in the office so nice and easy to deal with. Professional and personable. Would 100% recommend West End.
West End Eye Care is an excellent facility with the best staff in the business. Great people, service and care!
Key staff good service. A quick appointment’s nice with younger children. Took me in as an emergency. I was well pleased
I love this place. They are very thorough with my exam. Very nice staff and courteous.
Friendly staff, clean environment, outside is nothing compares to the inside, staff are courteous and didn't have to wait long to see the optician. I love the way I was given options to choose from, especially with my eyewear. The west end is gonna be my place from now on.
Good and polite staffs, very spacious waiting room, good place to go for eye care.
I love this place, from the friendly front desk rep, to the assistant/technician who is not only friendly but extremely thorough. To the doctor who takes him time and just genuinely cares. Then the eyeglasse ladies. It is truly a pleasant place and I couldn’t be more happy with the service they provide. You won’t be disappointed.
Everything one was nice the place was clean,and if I could give them 10 stars I would.
Great experience. Staff is super friendly and professional especially Sasha. Highly recommend this office for all your eye care needs.
West End Eye Care has taken care of my optical needs for the last 10 years. Knowledgeable doctors and friendly staffs, always make me feel welcomed. They’re the best!!
I LOVE LOVE LOVE THIS OFFICE & THE STAFF. I’ve been wearing glasses for about 10 years & this was my first enjoyable & favorite experience. Yesterday, I visited the office for the first time. The staff was efficient, organized, & extremely friendly & caring. I was taken care of by Wanda who’s super sweet & genuine. You can tell she truly cares for her patients & their comfortability. I love her energy. I felt cared for & prioritized, not rushed or like just another patient. Definitely sticking with them & referring anyone I know to this wonderful facility. Thank you guys so much!!!!
Close office location and easy parking and building access. Thorough and efficient annual examination. All questions answered clearly.
Outstanding care from the moment I entered the door until I left the building. Dr. Collette answered all of my numerous questions and explained the results of the vision tests concisely and clearly.
This place SCREAMS PROFESSIONALISM! From the moment you book your eye care appointment! Just stepping into the professional environment and your greeted by the receptionist,with her State Of The ART Wireless communications system! You know they have a efficiency systems in place .The comfortable non-waiting room is spacious and your seated long enough before your whisp away on the next leg of your eye care journey. They clean All Equipment in your presence and that's a Major Plus!When the technician finish your series of tests she sets you up for the Doctor who completely explains your test results and discuss a plan of care.and answers all questions. They have a on site glasses and eye contact section and I can't Express enough the staff's ability and knowledge goes above and beyond! I always leave my appt feeling well taken care of. This has to be a part of my stay Healthy for life care Family. Keep up the Great service you all provide.
The staff was professional and I was seen on time. I felt very comfortable with their sanitizing everything as we went along. And I was given a thorough exam in a friendly environment. I would highly recommend if anyone is in need of eye care!!
The wait was very short, everyone greeted you very nicely and made you feel like you were being taken care of. The dr was so nice and informed me very well. I would love to mention the guy in the frame fitting section he was so personable and really help out with the selection process! Also the nurses are sooooo nice like it’s been so long since I’ve gotten such great customer service at a health care providers office!
It was my first time ever getting an eye exam so I was a little anxious going into it, but everyone at West End Eye Care was SO friendly and welcoming. From explaining the machines and each test to helping me pick out my first pair of glasses, they made the process much more enjoyable than I ever expected. Will definitely be going back for all of my future eye care needs!
Staffs are wonderful. Best place to be to care your eyes! Dr. Nedelcu is the best. We have been using this practice over fifteen years. Yolonda always greets with big smile and does not forget to ask each and every members of my family! Overall, you will not find this service anywhere else so I must say “ Outstanding Customer Service”!
my first appointment with the office was great, very detailed and excellent customer service. Highly recommended
Waiting time was okay great service always a job well done thank you
I have no problem writing a five star review. I am also a medical practitioner, being a physical and performance therapist, strength and conditioning coach, and USA level I track and field coach, for over 25 years.
This staff is great. The doctor takes his time to explain me “why ““how and “why”, is what every client wants!
I’ve been dealing with issues for more than half my life. It’s very difficult for me to find a qualified and competent practitioner who I trust with my care.
I highly recommend West Eye Care!
Richard Symister, MSPT, CSCS, USA Level I T&F
Movevolution physical performance therapy
410 S. Main St.,
New Britain, CT,06051
Movevolution.com
I love the people who work there never no problem with anyone
This was my first time getting a eye exam at this establishment and I had an amazing experience. Workers such as Jenny , Sabrina and something marge or Mary I don’t know but she was great too … they were very patient and understanding in my issues and gave me new ideas and solutions for my eye health care. OVERALL 10/10
Best eye doctor ever. But what makes the visit was being greeted and treated with respect and importance. First Rachel was so attentive and then Angie and Jenny are like the rock stars. I swear you better keep Angie. She made the difference in a decision to get a particular pair of glasses. I now have to favorites Jenny & Angie! Thanks Angie for making a cold day warm!
I love that I had to call when I got there to be let in. Once I got there I had to sanitize my hands and had my temperature taken. The chairs were apart also. When I was in the exam room everything was sprayed and wiped down, from the chairs to the equipments being used. I felt safe there and the staff was great. Dr. Nedelcu (hope I spell his name correct 😃) was awesome as usual. Awesome service everyone. Really felt safe.
I’ve been a patient of this facility back in the day when Dr. Hardison was on park street in Hartford
40+ years , now in west Hartford I still travel 10 miles for my appointments. Staff is really friendly and pleasant will continue to come hear.
My son had major allergy issue. I called the office same day and I got appointment for later that evening. The staffs are great and the environment is very clean.
Every single staff member employed by this practice is friendly, courteous, and skilled. In short, EXCEPTIONAL! I have been a patient for many years, and can think of absolutely no reason to go elsewhere.
The staff at West End Eye Care is courteous and professional. Dr. Nedelcu is top notch.
It’s hard to even explain how much I would recommend this place. They go above and beyond their job to make sure their clients are happy and doing well. They are so friendly and patient with you. Don’t just rush you through and are very “every customer matters”. You never will feel like just another customer here. Again HIGHLY RECOMMEND!
It’s always a pleasure to go to West End Eyecare - being greeted and checked in is easy, convenient and pleasant, Wanda and her initial assessment/testing is fantastic - kind, energetic, engaging, knowledgeable, and Dr. Nedelcu is also kind, engaging, knowledgeable, thorough and makes sure you understand what’s going on with your eyes. They also clean and sterilize all surfaces throughout the process. Check out is easy and helpful. Overall a 5-star experience - thanks for your efforts!
I’m so glad I came across this eye clinic! Everyone was so nice and welcoming and I honestly can’t wait to come back just because of how positive the environment was. 100/10 recommend this place to anyone!
I felt that everyone at West End Eye Care did a great job making me feel that they have made the exam rooms and equipment sanitized. Dr. John Nedelcu, OD was great! Personable and he took the time to really examine my eyes thoroughly. I didn’t feel like he was rushing through it. He discussed issues that he saw and took time to ask if I had questions and to answer them. Someone to whom I will continue to trust my sight and eye health.
Very pleasant staff. Dr.Nedelcu explains everything in detail and takes time to answer questions. I have seen the doctor for over 6 years. Highly recommend seeing him (No pun intended).
Best eye exam!!! Great Dr. Nedelco and assistants, very polite and helpful. Love the cleanliness in the facility. Best place to go for eye exam.
Elegant experience ! Really enjoy the lighting. I was in and out like nothing.
Very friendly staff. Great overall experience.
All the staffs were nice, very professional and helpful. They made me felt extremely comfortable on my first visit👍🏽👍🏽👍🏽🙂 …
West End eye care staff are always friendly and upbeat. They always take me on time and are very professional throughout the assessment. They have created a warm, welcoming environment that never disappoints!
LOVE THIS PLACE! Excellent staff, not only are they thoroughly efficient and safe, they're so unbelievably kind! And funny - definitely match my family's personalities and sense of humor. HIGHLY RECOMMEND!
I would highly recommend West End Eye Care. I've been a client here for years, and the experience is always exceptional... The staff is outstanding, the exams are very thorough, and the equipment is state of the art...
I’m greeted with a smile and such warmth. Everyone addresses you by name. I feel like family. The care is exceptional and everyone is most professional. It’s a pleasure to be a part of Westend Eye Care.
I have been a patient here since the 80’s. The entire staff has always been polite, up beat, and happy to see you. It is a pleasure to go here every time!! Highly recommended!!
Services at west End Eye Care LLC is excellent and superb. The doctor and her staff deliver their services with speed. You save time at West End Eye. Friendly service is available. Thank you West End. John O. Ugbomoiko.
I have a great experience in west end eye care thay are vary nice and lovely i felted like I was there for years thay treated me nice and polite 😊 with all the respect that anybody deserves in life. Recommend to my family and friends. Thank you. Have a blessing day. …
Today I had an unplanned appointment after developing an infection in the inner aspect of one of my lower eyelids. I have been a patient of this practice for many years and have had a number of care providers. All staff have consistently provided excellent care; today was no exception.
It was not very busy which was fine becuz of COVID. Each and every person I came in contact with greeted me like I was a special guest. They welcome me for coming into their office for the first time. The office was Very clean, professional and friendly atmosphere. I felt real comfortable with Zwindy & Caroline.
I'm definitely going back to see them in see them for my next appointment.
I have been going here for many years and the service is always excellent. Everyone is friendly with a positive attitude. They make you feel very comfortable.
Staff so friendly, pleasant, makes you feel comfortable sterilized everything front of you. Optical dr. Makes easy understand your concerns. I've been cominghc for years and now my grandson (20) I's a happy patient.
Thank you for nice clean environment.
The entire staff at West End Eye Care are very professional. Each station of my eye exam was pre sanitized and again cleaned in front of me. Dr Lauren Colite has been my entire family’s primary optometrist. Dr Colote is very thorough and always asks if I have any concerns. The eye analyzing machines are modern. Awesome!!
The team here is WONDERFUL. They are always so kind and welcoming. The doctors are thorough and informative. Great for adults, and children!
We also just went post their re-opening during COVID-19 and felt very safe and comfortable with their procedures. It was easy and safe.
Thank you!
Everyone’s performance was over and above expectation. The staff is personable and the doctor (Nedelcu) was very caring.
Dr. Colite and her crew are caring, competent, and efficient! It's a pleasure to be cared for by them!!
Very efficient and thorough. Lovely converted west end office.Doctors and all staff are great at seeing to your comfort and care. Lots of high tech equipment for necessary testing. Thanks to all for providing me excellent care all these years.
I've been going to West End Eye Care for I believe over 15 years, all my children and both my grandmother's go here. The entire staff is friendly and knowledgeable and honestly just really good people. They have definitely taken care of my family's eyes for a long time and I wouldn't want to go anywhere else.
I have not been to West End Eye Care since I heard Dr. Hardison was retiring, however my visit today was like going home. The entire staff has always been & continue to be so welcoming. They also have the most stylish mask ever! Love Team West End Eye Care😍🤗 …
Woke up with an emergency eye problem and called for an appt as I had to travel out of town next day. Alyssa receptionist was most sympathetic and kind and said she would squeeze me in. From the Drs. Assistant to meeting Dr Lauren- who attended to me it was professional with great resolve. Thank you! For service you rate #1.
Everyone who works here is super friendly, knowledgeable and pleasant! From calling for the appointment, to checking in, to getting setup and vitals/routine info taking, to seeing the doctor, to scheduling any follow up - such an amazing group! You can also into/out of email and text reminders about appointments, which I find to be awesomely helpful in this busy day and age. So glad to have West End Eye Care keeping my vision perfect!
The staff is so consistently friendly, genuine and upbeat. All my appointments start out with me thinking "bleh... Need to get me eye exam" and finish with feeling somehow uplifted. And the actual eye care is always top notch.
I have found a new place to receive eye care for my entire family! The staff team is timely, welcoming and provides thorough service. I have visited a number of places throughout the years, but this one is by far the best. We've found a permanent location at West End Eye Care.
Dr Nedelcu and his team are amazing. Dr takes his time to listen to me and educate me on results and treatment. His staff are always extremely pleasant and helpful.
Edgar is an outstanding addition to the West End Eye Care team
I have been under the care of West End Eye Care for 12 years, first with Dr. Hardison and now with
Dr. Nidelcu. I came there with specific needs after a corneal transplant. Through the patience and knowledge of each person there I am able to lead an active life with excellent vision. I am grateful to the entire staff for their consideration and expertise. With the latest state-of-the-art equipment combined with old fashioned kindness I am confident I am getting the best treatment available.
The care and professionalism I received today at West End Eye Care was amazing. All of the staff were sincere, courteous and friendly. I was having bad day and not only were they professional they made me feel better. 🙂 …
Thanks W.E.E.C, for seeing me at such short notice. I do appreciate the service, you have given me.
It's greatly appreciated.
Excellent experience. Friendly and competent staff. Visit with the doctor was excellent. He covered and explained every thoroughly. I would recommend West End Eye Care services to others.
I was recommended here by an old coworker, but moved from the area and went to another provider. Now that I moved back I came here for my yearly exam I wish I never left.
They are so friendly and professional. The care I recieved was always above and beyond my expectations. I recommend to anyone!
Excellent service, showed great concern for my issue, and quick, but thorough. Love them!!
Just moved back into the area and happened to stumble upon this place when I needed a repair for my glasses. Decided to book an appointment and am I glad I did. From the moment you walk in the door you're treated professionally and Courteously by the wonderful staff there. The entire process was seemless and the doctor took the time to explain everything to do with my exam in a manner which was understandable. I have definitely found my new eye care place and would recommend it to anyone looking.
Finding good eye care is like trying to find a good pair of running shoes - this office is awesome from the minute you walk in, see the doctor to getting new glasses. Loved the experience!
Dr. Colite is an excellent doctor. She took the time to understand my problem and offer a great resolution. In fact, she clarified some misinformation I had received from other doctors and updated my prescription. I can see way better at night now.
The people, everyone I encountered, are wonderful - friendly, thoughtful, and efficient. For a 9am appointment, I was in and out by 9:45. Dr. Nedelcu is terrific, taking time to explain the why and what of each test performed.
They are really good..i have been going there with my son for 2 years and they're great from the dr.to the staff it is a pleasant experience.plus they're very knowledgeable and concern about your vision..
Thanks crew for your professionalism. It’s not always appreciated, but ya’ll have held a high standard of service since my first visit. I appreciate the honesty, skills and courteousness. Don’t change. Authenticity breeds fearlessness.
Best practice I have been to (and I’ve been to several eye doctors). Dr Hardison was fabulous and his successor Dr Nedelcu is just as fabulous. I’m a very complicated patient because of my numerous eye issues and they always have something that helps my problems. I couldn’t be happier as a patient there.
Love West End Eye Care I been going there for about 4 years. Today was my daughter first time and she was treated very well.
The staff is so kind and takes the extra time to provide the best experience. The office make you feel like family and not a number. Dr. Hardison is an amazing eye doctor. He is the most thorough doctor and takes that extra time to address any questions or concerns you might have regarding your eye health. I have been a patient for over twenty years and during that time they have always provided the best level of eye care.
Have been going to west end eye care for 40 years. They are professional and comprehensive. During covid, they are even more careful about disinfecting every surface before and after each patient. I recommend without reservation.
Everyone was very pleasant, professional and serious about keeping all equipment and areas cleaned and sanitized. I really Love how they only allow so many people in the building at one time and was very careful with their patiences.
On time very skilled technicians and office staff.
Everyone at West End is professional and positive. I’ve been going there for decades. They’re terrific.
I so love West End Eye Care , I've only been going here for up teen years . All three of my children oldest being 29 & youngest being 18 have all been having their eye exams here since elementary & now their children. From the front desk to the prep exam , to the full exam itself , Oh let me not leave out picking out & being fitted for my glasses staff & Doctors are phenomenal & very knowledgeable & patience which is very important to me . # they all have such great personality , I just had my eye exam yesterday & we laughed so hard , they made me feel so warm & welcome ! Thanks West End Eye Care for your outstanding professional care from the front door to picking out glasses ! Love & Blessings Vanessa Dunston .....
Wonderful place. Friendly staff. Beautiful office.
Excellent and professional staff. Dr. Nedelcu is honest and personable.
I so love this place. I have nothing but awesome things to say about everyone there. They are the best and Wanda who couldn't love her she is sweet as can be. 💗 …
I had an amazing experience at my eye appointment today at West End Eye Care. I felt incredibly safe thanks to all of the COVID precautions (screening questions, waiting the in the car until it was time for my appointment, temperature screening, all staff and patrons wearing their masks correctly, sanitizing of equipment and seating) and all of their staff were kind and helpful. This was the most pleasant eye appointment (glasses and contacts) that I've ever had. Wanda, the Optometric Technician, took the time to explain what each machine would do during the various pre-checkup testing, which made me feel comfortable because I knew what to expect, and Dr. Nedelcu answered all of my questions during the actual check-up. I could not recommend West End Eye Care more highly :)
No complaints here. Always interesting seeing the new equipment they have now, got to see pictures of my retinas during the exam. But yeah, covid precautions in place, quick and comfortable exam, and you can pick out new eyeglass frames right inside.
Dr. Hardison is very professional, knowledgable and has vast experience in eye care. The staff is very friendly and welcoming. If special accommodations are needed, the staff is efficient and and communication for your arrival is anticipated and prepared by All members. It has been a pleasure to be a client over the years and to entrust them to my precious eyes! Thank You WEEC !
Every person on the staff was absolutely amazing to deal with. Everyone had a smile and you could tell they enjoy what they are doing!
I have been using this practice for over 40 years they are always so friendly, professional and willing to go above and beyond. Highly recommend!
Great place for my eye care. Everyone is very professional. They don't waste your time, they are always on time. I trust their care, Mike Yolles
It was a great appointment. I was called into the exam room within 10 minutes to start my exam. The staff was super nice.
Great experience at today's visit. Staff was friendly, efficient and helpful, Dr. Lauren quickly diagnosed the issue I was experiencing and provided sound advice to address it.
Exceptionally careful, thorough, committed, and friendly. I don’t know how they could be better.
Very clean and COVID-19 appropriate. Friendly and professional staff ready to help in any way they can. I would highly recommend West End Eye Care. From the staff to the doctors, they are all top rated professional.
First time here, but my entire experience from the very beginning was excellent! Very knowledgeable doctor and very caring and polite staff! I would definitely recommend this practice to anyone!
The staff is very pleasant and well organized. The professional services are great. except I have difficulty pronouncing my doctor's name.
The staff is very bubbly and friendly. I've been going there for many many years, I just love them all.
The most professional and thorough optometrist I’ve ever visited. By far the best around, great staff as well. They are very kind and helpful.
I have been going to West End Eye Care for years now. Dr. Hardison is very professional, knowledgeable and thorough. The staff is very friendly and welcoming. Would highly recommend.
Great friendly place and such wonderful staff. was a great experience and they were very informative about what was going on the the various tests that were being conducted. thank you so much for a great experience hope to see you all again soon!
Dr. John is very caring, patient, efficient and knowledgeable. His staff is equally as great. I feel I am in good hands when I visit the practice.
Awesome visit. Dr. Nadelcu explained all of the procedures, using photos of my eyes, and clarified some issues. The entire visit was pleasant, professional and took very little time.
Great place to get your eye Care. I was really impressed on the friendly workers, different eye exam, and no long waiting time. The eye doctor gave me many exams to make sure for the right glasses for me. I recommend this place.
I was welcome and very good love keep coming to this office people was so nice to me thank you for your kindness your truly Darlene Tyson
I love this place. Everyone is accommodating and nice. They're prompt, they know what they're doing, and they're super friendly. I highly recommend them...to anyone
Always friendly and helpful staff. The doctor also super nice and understanding, pleasure doing business with them for years. Marisol 😊 …
The office was very clean and all staff were friendly. I only waited a few minutes before being taken into see the doctor. I would recommend this practice to anyone looking for an optometrist.
I love coming to WEST END EYE CARE because the doctor and staffs are very professional, respectful and friendly🙂 …
Wonderful staff, I love how Wanda walk you through each process. They are very efficient and upbeat. Y'all the best, keep up the good work ♥️
Lauren and the office staff were very accommodating and took time to explain what was going on. Very clean and thorough regarding any covid protocols.
I’ve been their patient for over 25 years and have always been treated very nicely. I highly recommend this eye care office.
The staff was very professional and concerned about their patients. I would definitely recommend them for eye exams. Thank you all for the impeccable service today.
I would like to say that everybody at West end eye care are the best especially the girl that does the glasses she is the greatest thanks very much for giving me great customer service I think her name is Janine I’m not sure but tell her thanks for Michael She picked the greatest glasses for me so please send me information who that person was
The greeter was very polite the assistance was very polite and they spoke to my mother very well to let her know was going to happen in the procedure and I am very grateful how they handed my mother
All of your questions are answered prior to you leaving. You never need to phone for your next appointment. Your medical needs are reviewed and testing is prompt.
I've been coming here for several years and I don't think about it much - it's just a yearly checkup and new glasses. But they just proved to me that it's so much more - and they're great at what they do.
I recently made an appointment for my mother, who just moved from FL to CT to live with me, for a routine eye exam. The fantastic staff at West End - and Dr. Nedelcu in particular - discovered Mom was suffering from critically high blood pressure. A major medical problem - sometimes called a silent killer. She's never before suffered from high blood pressure - and she was in need of immediate medical intervention to get things under control. We might not have known if not for West End! They are way more than just a routine medical group - they truly care about their patients' health and well-being and they always go the extra mile.
I have been going to West End Eye Care for 20 plus years! They have a wonderful, dedicated staff and all the lastest technology. And they take care of all my needs around my eye care.
The staff and doctor is extremely friendly. Very clean office. They are very caring and concerned with a safe Covid free environment
We have new insurance so I took this opportunity to look for a new eye doctor last week. We had been going to Target Optical which was OK but not personal or close to home. I texted my neighbor my selection criteria and she replied, "I went to Dr. Janelle at West End Eye Care. They were exceptional."
I called last Wednesday and was able to make an early morning appt for today which was what I needed, the earlier the better because I could tell that I needed a new, stronger Rx. Although I was there for a couple of hours - filling out paperwork as a new patient, getting my eyes checked for contacts AND glasses, and looking for new frames - I have NEVER had a more thorough eye exam and I've been wearing glasses since the 2nd grade.
Everyone was so nice from the receptionist who welcomed me at the front desk to Wanda who checked my eyes with "glasses on" to Dr. Nedelcu who was very knowledgeable and gave me sample daily contacts to try, to Crystal who helped narrow down frame choices based on my Rx, to the ladies who checked me out and joked that if I stayed a few minutes longer I could have lunch with them! It was a great experience and I'm so glad my neighbor told me about this practice that is within walking distance from home AND next door to my favorite pizza place, South Whitney! Who knew?! Winning all around!
Just to say thanks to everyone. Everyone was very nice and carrying I would not want to be any where else. Thank you all again hope to see you all on my next visit.
How you doing people what's going on my name is Ramon Vega will call me Mr Ramon Vega
Extremely friendly and thorough! Great atmosphere as well. I highly recommend them!
Very clean & professional staff everyone including the Doctor. I would definitely recommend this office.
I would recommend West End Care, I had an Emergency and my doctor couldn’t see me so I saw Dr Nedelcu , he was very nice and took care of my problem , everyone is friendly , very nice atmosphere, doctors are very good at what they do!
Everyone was terrific, as is always the case.
Dr Brown is a wonderful addition to the group.
Excellent very happy with my results no complaints whatsoever thank you
Best place ever to do your eyes checkup
Very easy checkup. New equipment is great. Thank you Dr Colite for your care.
Very friendly staff and they do a great job of explaining what each of the tests are and what the results mean.
My experience was very satisfying. I love the team that works at the facility.
I love my experience with everyone in the office I love them all
When I go to have my eyes examined, I'm greeted with a friendly face Everyone that works there makes you fill very welcomed. I won't stop going there because I like when your treated like one of the family
I love this place! Great doctors and phenomenal staff!
You guys were awesome! I know that you did the best you could do.
Dr Brown.... extremely helpful with recommendations and easy personality made it even more a pleasant visit
All staff is very kind and informative. I always struggled with getting the correct lenses but they nailed it 😊 …
Everyone from the Doctors to the staff are all very nice and pleasant...very clean place...I highly recommend it...
West end eye care you are treated as a family member instead of a patient,the whole staff are wonderful.I would recommend them to everyone.
The service was fast and professional
Possibly the best optometrist experience I've ever had. I would recommend to any and everyone. Dr. Colite and the friendly staff are amazing!!!
I’ve been going to West End Eye care for over 30 years! The staff, the professionalism, and the attention to detail is top notch.
Everyone here is always so professional and genuinely caring. Highly recommended. Great safety standards for these Covid times.
Very efficient office. At first I was put off by the ear piece wacky talky but the result is more efficient use of the various eye exam equipment.
All the staff we're friendly and very welcoming. I definitely recommend West End Eye Care.
Professional and thorough .Excellent care givers.
The staff are always friendly and professional.
The whole staff was amazing, kind amd friendly. Dr. Nedelcu was super as well. Thank you!
Great service, friendly staff helped me repair my glasses after the screw came out and I wasn't able to fix it myself
Everyone is very kind, caring and professional. My family has been with them over 30 years.
The staff and doctors are professional caring to there patients they are all my friends 😊 …
Always a pleasant experience from staff during the visit. Attentive and always positive staff.
Always a professional demeanor.
This morning was excellent service looking forward in see guys in May
The service was great, the girl was nice & kind
Very professional, informative and very clean . Strict w Covid-19 procedures and friendly staff !
They are just the best!!!! Great doctor! And helpful and friendly staff.
Very comfortable setting. Courteous staff. Very Professional eye care specialists.
I am always treated like a king. The staff & the doc are excellent.
Very efficient treatment, and a fair aand concise examination of my eyesight. Frienfly receptionist, nurse,and the Doctor told me exactly what I needed to see correctly.
Convenient location and excellent treatment. Very friendly all the way around. Thank you.
Awesome staff
Everyone is so friendly
CLEAN!!!!!
Never a long wait ❤️
Dr nidelcu is great..nice place friendly staff not so busy i love this place been coming here for for years
The doctors and everyone are very nice. And also the offices have very nice equipment.
First time here and it was awesome.
Friendly fun actually a good time at the eye doctors.
I Love You Guys There. Everyone's So Nice And Zwindy Is Good At Her Job 👍🏾 …
THIS PLACE IS AMAZING I LOVE THEM GREAT CUSTOMER SERVICE AND VERY PROFESSIONAL
Great place .. they took care of me really good.
Always in good hands here. Continually investing in new equipment. A great choice for eye care.
Friendly professional staff. Fast and efficient service. Highly recommend checking this place out.
Excellent care, excellent staff and the best doctors!
The staff is always friendly. helpful and very professional. Every question is answered.
Everyone in the office are very friendly. They make sure everything is sanitized.
Excellent service from multiple members of the staff including Doctor Colite.
Thank you for your grate services, God bless you all.
Very professional, awesome staff !! Dr. Colite is the best !!
I have been here for a number of years. Wonderful staff.
I had an amazing experience. The staff here is great!
West End Eye Care has a great optometrist and a great staff.
Very kind, courteous, and caring . Definatley went the extra mile through my eye crisis
I love west End Eye Care LLC..the service is gratefull
I really enjoy coming here! The staff is so friendly!!
Very nice staff. Professional and 1st rate all the way.
Great staff, awesome doctors.
Very nice place. Staff are welcoming and great!!
Great team. They are always friendly, attentive and informative.
They treat verry Good I recomended to alot of people.
The staff and the doctors are very nice and helpful.
Great experience. They helped us out so much
Excellent service from all staff.
There very good the Droctors Are very good spend quality tim3 checking your eyes and offer a nice line of glasses
The staff are very helpful and knowledgeable.
Friendly atmosphere and workers. Excellent expedited service.
Always an efficient service great staffs and a comfortable environment great overall 👍👍 …
Very personable and competently staffed practice!
friendly and professional highly recommend this practice
Great friendly people. Great eye doctor.
Prompt and professional office.
Very good service
Friendly and helpful staff
Excellent care and friendly.
Professional and excellent customer service
Exceptional service, very courteous, and always a pleasure
Excellent customer service always pleasant
Personal and professional services by all staff members.
Excellent every one is very professional.
Excellent service considering today's situation!!!
Professional and courteous
Always a pleasant experience!!
Great professional place with the nicest people.
The best folk in this field.
Very polite and helpful staff
Very clean, very nice.
Very professional !!!! I can't complain
Always professional and always fast!
Friendly staff and great service
Good dr
Very professional & Friendly.
Dr Lauren is the best...🤓 …
Very friendly and professional.
Very professional.
Good service as always!!
Best optician, Dr.Colite
Good
Good. Just the driver
Excellent as usual. 👍🏾👍🏾👍🏾 …
Excellent service!!
Best experience
AMAZING 👍🏽👍🏽 …
Excellent eye are.
Timing is horrible I waited an hour and they had people that showed up after me being taken first.