Reviews of Lock Family Eye Care. (Optician) in Des Moines (Iowa).

Lock Family Eye Care

154 Reviews

99 Comments

Optician

Optometrist

101 Jordan Creek Pkwy #12190, West Des Moines, IA 50266, United States

Description

Information of Lock Family Eye Care, Optician in Des Moines (Iowa)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Lock Family Eye Care

Popular times

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Reviews of Lock Family Eye Care

Morgan McCullough

I love this location! Best doctors & staff! Professional, friendly & amazingly skilled. Most of my family, friends & even many of my colleagues go here now after I referred them over the years. We would follow Dr. & Dr. Lock anywhere!! Thank you.

Patrick Creech

Dr. Lock was awesome. Very professional, knowledgeable and personable. I was running late on my appointment and the team was very understanding and able to make accommodations for me . If I need another visit in the waukee area I'll definitely be coming back.

Emily Graham

All of the staff is friendly and go out of their way to accommodate. Dr Janessa Lock is beyond wonderful with her knowledge and explanation of everything during the exam and her findings. This office is absolutely amazing!

Philip Dewey

Pretty much on time appointment. Assistant was pretty and nice and preliminary stuff handled well. Dr. Lock is good common sense guy and answered my questions. Good appointment.

Patrick Crane

You wont find a better group of people in the state of iowa taking care of your eye Care . They have all the latest technology to give you a quick painless eye exam . Dr.mike lock is also a pastor who uses his caring nature . Taking care of refuges and also his five Children . His caring nature is genuine. You can feel it as soon as you walk in his store .

Toni Murray

The staff there was kind and courteous the whole time we were there, the doctor is awesome he speak to you, not down to you. Doctor Lock spoke to us like we were old friends and made us feel very comfortable, doctor Lock told us everything we needed to know about our eyes and the next steps in the care of our eyes!!!

J Christensen

We are extremely pleased with Lock Family Eye Care!! I highly recommend them to everyone, very professional. And they are very thorough. Best eye care decision I have ever made!! You will be pleased with the professionalism and quality of service from the entire staff!! A++++++++++

Grand Rogers

Definitely will come back here everyone was really nice there was a really sweet girl whistling dream a little dream which was nice. And another girl at the counter Bianca I believe. She made feel relaxed and had a great personality! 10 out of 10 experience!

Kathy Arkema

Appreciated the friendliness & helpfulness of all staff. My appointment was on time & it didn't take a lot of time. Wonderful!

Lynne Sanders

Wonderful, professional staff! They listen & understand. Very honest and practical. I will continue to go there.

Dorothea Vencil

Love Dr. Mike, he's very thorough informative and easy to talk to. I always look forward to our yearly visit. I appreciate that he cares enough to have a little small talk during the visit as well. The selection of glasses is great and Bill was wealth of information about my options there. The ladies at the check in desk are very nice and helpful. The whole staff is very professional and helpful. Great place to get your eyes cared for.

Marchelle Brown

Dr Michael Lock consistently gives the best eye care we've experienced and his personality adds to the positive experience!!!

Stephanie Lee

So happy with Lock Family eye care for our regular check-ups, and for an issue with the eye. We are currently working with them to clear up an issue with my daughter, and they have been so patient and kind with us. I appreciate that specifically address her and make sure she is comfortable. It’s a drive for us to go, but it’s totally worth it!

Jessica Willenborg

Thank you to Dr. Lock and the receptionists for taking time to help me find the best affordable option for contact lenses! You took an extra step in customer care today and it was very much appreciated. 🥰 …

cathleen sullivan

Raven gave a very thorough explanation of the protesting process, and the associate who checked me out was very professional and friendly! Dr Lock, thank you for your kindness and excellent care.

The Van Walbeeks

Exam was quick and thorough. After our daughter came in for an emergency appointment, They even worked with us to fit our eye exams into the same time frame since they had a cancellation! We love our experiences with Lock Family Eye Care and will always be loyal customers.

Shawn Swaner

In 20 years of wearing glasses, Lock Family Eye Care are the best eye doctors I have worked with. They are fast, accurate, and friendly. I went in today to get an updated prescription and the exam was very professional and I felt listened to on my questions and concerns. There are two Doctors Lock, and as of today I have worked with both of them and they are both excellent.

Brenda Cox

You will not find an Eye Care doctor and staff that are more caring, friendly and helpful! Drs. Lock are knowledgeable and go above and beyond to take care of you. You are missing the best if you don’t make an appointment with them. You will be glad you did. I travel 100 miles to see them. I have for years and always appreciate the care I receive!

Angie Rothmeyer

They are so incredibly thorough in their examination and knowledge! She found a change in my right eye that wasn't there last year...explained in explicit details what needed to be done immediately. We are so grateful for her!! Excellent eye care!!! Thank you!!!

Josh Free

Vanessa.& Mike are both wonderful optometrists! Very friendly and make it seem like talking to a friend you haven't seen for a year. The staff are very friendly too. I would recommend them to anyone.

Cassy Siemers

Very fast, efficient and polite service. They made me feel well cared for.

Marcia Lewis

I get an eye exam here at Lock Family every year. Every time I come everyone is so polite and welcoming. From check in to check out. Everything runs smoothly and I feel comfortable expressing all of my needs any concerns that I may or may not have with my eyes.

Wendy Alexander

I have been taking my six year old son here for a few years now. They always make him feel comfortable, and take time to answer any questions we may have. He has had glasses since he was two, and we always have a great experience going in and seeing how things have changed, and I think my son’s favorite part of the “fun basket” at the end of the visit (they get to pick a prize)! 😂 We highly recommend this clinic! You will not be disappointed.

Kim Marshall

Very caring, friendly staff. They listen to your concerns & really care.

Tracie Bivens

The Lock Family Eye Care is awesome! They are pleasant, you can tell that each employee enjoys their job. Great experience! Thanks Lock Family!

Tessa Findlay

The doctors are are incredibly thorough and knowledgeable! They have taken great care of many of my friends and family members, both for routine exams and office visits! Kid friendly environment, and the staff are also attentive, friendly, and knowledgeable. :)

Deb Kahler

The entire staff was wonderful, friendly, and helpful. They spent 15 minutes working on my insurance, which ended up saving me $100.00. I highly recommend Lock eye care.

Anthony Liggett

Extremely professional and friendly staff. Booking appointments is easy with their online system and the partnership with LensCrafters makes getting your frames and lenses a breeze! Would highly recommend! Thanks Lock Family for being a part of our community.

Caleb Davis

The Drs. Lock run a great practice. They and the rest of their staff are friendly and efficient. Everything, from checking in at the desk to the machine assessments to meeting with the doctor, is a pleasant experience. Every year I look forward to returning.

Michael Klenk

Always a great experience here. Professional and friendly, I wouldn't think of going anywhere else.

Jodie Pettit

I have now seen both Drs. Lock and they are both very kind and efficient care providers. They have a really friendly staff and provide great friendly service.

Abigail Sharp

The staff are so kind. I was a few minutes late so I called and they still got me in. The exam took no time at all and they were so helpful as I was deciding between buying frames and lenses in the store or online. Highly recommend!

Clara Fleming

Dr Lock and staff are always so friendly and attentive. They truly value their patients and are informative of the exam’s results. My husband, children and I will continue to visit this office!

T B

Great place everyone’s very friendly and super helpful!

Lisa Sparks

I couldn’t be happier with the staff or Dr. Lock! Always so friendly yet professional. I recommend Dr Lock to all my family and friends!

Shade Patterson

Dr Locke is amazing. Always great to see him. Thorough exam and friendly to boot.

Sienna Burke

The Lock family has always been kind and courteous. They do good work in the name of the Lord. Staff has also always been very nice!

Terri Jo McCoy

Raven had amazing patience with my son Max and trying contacts for the first time. She is definitely a big asset to this practice.

Stefanie Donnell-Randall

Excellent experience! We have been coming here for many years for our eye exams and will continue to do so for many years to come! The staff and doctors are always so nice and personable!

Stephanie Lee

Quick and easy trip to the eye doctor! They were very patient with kids, and the whole process for myself and three kids was done in an hour. My son said on the way home “I want to go to eye dr more often! I like that place!”

April Leonard

Excellent experience. Everyone is very helpful!

Carrie Bardwell

Very professional we love Michael and Jensssa! They take time to ask how we are doing and they really listen to our needs.

Cathy Schlotfeldt

Both Dr. Locke and his team made my entire visit easy and enjoyable. I would highly recommend them to anyone!

Alice Bandstra

A great balance between personality and professionalism. Chelsea was excellent in the pre-exam phase, and Dr. Lock continued in the same, personable way.

Bailey Jimmison

Dr. Lock is so kind and gives great information and context so you understand your eye health! 10/10 would recommend.

Salim Bajric

Great service. Dr. Lock is Doctor who you can trust. I recommend Lock Family Eye Care for all your vision needs.

Michael Novotny

Very nice staff, and Dr. Michael Lock was able to diagnose my problem and prescribe me medicine that helped get rid of my red eye problem straight away. Highly recommend

Lorie Anderson

Always extremely friendly and professional. My entire family now goes to this clinic. Highly recommend!!!

Chris H

I’ve met with Dr. Michael Lock 3 times over several years and he’s an amazing eye doctor! He’s extremely efficient and very personable. Highly recommend. Thanks Dr. Lock Chris H.

Elaine Owen

Dr. Locke and his assistant were very efficient.

Mi He

Highly recommend! Have been going here for years. Very professional, attentive, and informative. High attention to detail and very thorough. Evaluation and eye care is first rate.

Bruce Crane

Mike Lock is very personable and I enjoy having him as my eye doctor.

Steph

We love Lock Family Eye Care. They are great with our kiddos and are very thorough! Friendly staff and doctors!

Jen Roszak

So easy to come in and get my eyes checked. The staff is always very professional!

Julia Merkel

All the staff is just lovely! Very patient and kind. So thankful to get such great care here!

Rose Medina

I’ve been going to Lock Family for years. Extremely nice and professional! Highly recommend!

Jolie

Lock family eye care is wonderful. Dr Lock is friendly and truly cares for his patients. The staff is helpful as well. I highly recommend this place!

LYNNETTE Allen

We love this place! Great doctor, nurses, and the LensCrafters staff is always so pleasant and helpful with picky teenagers.

Fred Flintstone

Very thorough, professional, informative, and nice!!

Steve Petty

Dr Lock and his staff are very professional and knowledgeable. Health care can be complicated but Dr Lock does a great job of explaining!

Bianca De La Pena

I highly recommend Lock Family Eye Care! The doctors are eager to meet my eye care needs. The staff is help and very knowledgeable. If you are looking for a eye doctor I would highly recommend this office!

Shelley Mason

I have had exams with both Dr. Locks. They are both great! I would highly recommend either of them.

Amy Johnson

Best eye Dr's in town!

Emily Seuferer

Have always had a great experience!! Dr. Lock is very knowledgeable & the staff is always kind and attentive.

Katie Keefover

Great service - very professional and courteous. Would definitely be our family's number one choice for all your eye care needs!

Jenny W

Very thorough but efficient with my exam which I greatly appreciate!

jodie walton

Great! Doctor and staff are very helpful, friendly and professional!

Leigh Coffey

Great service! Very friendly and professional and make the process so easy! Highly recommend!

Monica Bingham

My eye exam went smoothly and everyone was friendly and professional!

Dakotah Prahl

Awesome service they really care and ask questions to help you as much as possible.

Jim Veatch

Kind, courteous, extremely helpful and very good value.

Nora Muniz

Very thorough. Everything was explained well and everyone was so helpful!!

Lois Hand-Miller

Always excellent care

Joshua Thompson

I have been seeing Dr.locke for years. Since i was a kid. He is my go to when it has to do with my eyes.

Kwizera Imani

Awesome care!

BIGBEAST -09

This place ROCKS! Great customer service, great selection, timing, people, great small talk!

Jesse Maffin

Friendly staff, clean comfortable environment. Was in and out fast.

Bethany H

Extremely knowledgeable and caring. Definitely recommend Lock Family Eyecare!

Reyna Resendiz

The staff here is wonderful! They are very helpful and always welcoming!

Audrey

Everyone was very professional friendly and attentive.

Jennifer Kopp

Quick and easy. Dr. Lock is the best.

Cathy Gilliland

Went very well. Very thorough and informative.

Jamie Callis

Great environment

All Lines Painting, Inc. (ALP)

Very professional!

Gary Walters

Excellent, great experience.

Rebekah Kentfield

Always a friendly and smooth visit!

Jacinda Daniel

The Lock family is amazing!

Ryan Thompson

Quick easy in and out

Mackenzie Harris

It was great.

Patti Kelnhofer

As always everyone is friendly and helpful.

Jim Neer

Great friendly staff

gary porter

Very thorough. Friendly. Above and beyond they got my wife in when I only had a appointment.

Tom Williamson

We recently moved to Grimes and our daughter recommended Lock Family Eye Care as I was needing an exam. Had not seen an eye doctor for 5 yrs. & I was so impressed~have never had such a thorough eye exam. Dr. Lock & her Assistant were so very kind & sweet but yet so professional. I highly recommend Lock Family Eye Care.

Kym Den Hartog

david albaugh

Brandy Boyd

Theodore Grimm

Rene LaPree

Mark Lucas

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