Reviews of ReplaceALens. (Optician) in Denver (Colorado).
ReplaceALens
7800 E Iliff Ave I, Denver, CO 80231, United States
Description
Information of ReplaceALens, Optician in Denver (Colorado)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of ReplaceALens
Sunday
Closed
Monday
Closed
Tuesday
10 am–4 pm
Wednesday
10 am–4 pm
Thursday
10 am–4 pm
Friday
10 am–4 pm
Saturday
10 am–4 pm
Popular times
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Reviews of ReplaceALens
Michael Manning
I've used ReplaceALens to put polarized Rx lenses in my Ray Ban frames twice, once about 5 years ago and again recently as my Rx had changed. Both times the glasses were perfect and turnaround time was shorter than advertised. I am not from the Denver area so I had to mail my glasses in. A great thing about this company is when you call them someone actually answers the phone, *and* that person is actually knowledgeable about the products they are selling!
Danny Cheathem
I have had my lens replaced twice in the last three years after eye exams determined I needed a different prescription. Boy, am I glad I found ReplaceALens. Each time I had the lens replaced in two frames I still liked. They were perfect. The turnaround time was within a couple of weeks. The glasses were returned to me cleaned and needed no adjustments. The cost was amazingly affordable. I would recommend ReplaceALens without any hesitation.
John M
We made the switch to Replacealens after my "go to" online glasses/lens replacing company turned into a "not again" disappointment. My new frames required a bit more attention, and many thanks again to Jared for the personal attention and expert handling of my now perfect glasses. My wife's new frames were easily fitted, and I'm very grateful to the customer service reps for their help in how to shop for designer frames, advice on larger lens size, and more. This is the real deal, a company that makes great products, and backs them with integrity; that is not often seen these days.
Mike Ramee
ReplaceALens has serviced my eye prescription needs for ten years. They have consistently delivered what was promised when it was promised. Their opticians take responsibility for setting reasonable expectations and delivering on them. At every visit they emphasize, with all sincerity, that my satisfaction is important to them, and I should return if I had any problems with my glasses.
I have never had to take them up on that offer.
Vincent Hughes-Green Sr.
I've been going to these people for over 5 years now and I love how they go out of their way to make sure that you feel comfortable. If you have frames that you like and want to wear again just take them in and they'll put your current eye RX into them, or you can choose from the many other frames that they have in stock. And the prices are Great, from the super high end to the low price range. I definitely recommend for a great price and awesome quality this is the perfect place!
Judy Williams
I recently used the services of ReplaceALens for the first time and I am so pleased with the results.
I spent a lot of time researching online companies to make new prescription lenses for my sunglasses frames. Many of the companies out there had quite a few negative reviews, so I was skeptical about whether I wanted to take a chance doing business online. When I discovered ReplaceALens, I read every single review and they were so positive that I decided to give them a try.
I can't say enough about the quality of service that I received from Alex at ReplaceALens. They truly care about customer satisfaction and I would not hesitate to do business with them again.
T Cook
No appointment needed first come first serve limiting number of customers(4)at a time. Miguel was absolutely great. Very engaging suggested frames that would look good with my prescription. Showroom space was very clean hand sanitizing stations available face masks required. A good selection of frames and also discount frames. Price is reasonable also depending on extra add-ons with your lens prescription. Will continue to use service and recommend.🤓
Joseph Bass
I had inserts for safety glasses done here through mail, and it was a really good experience.
Had to send a few emails with info I left out and they were very prompt to respond and helpful. You’ve got a new repeat customer. Thank you.
M. Assadi
Update (Aug. 2022): The store's General Manager, Alex, reached out to me and had me send the unsatisfactory glasses back for evaluation. He then expertly identified the sources of my problems, had the lenses remade to eliminate those problems, and sent the glasses back to me. This time, the lenses were perfect! Kudos to Alex and his team for their excellent customer service. They stand behind their products.
My Initial Review ( July 2022): Not a good experience. Progressive lenses installed by ReplaceALense were blurry close to the sides and had very small far and middle zones, making transition from far to near abrupt and uncomfortable. I had none of these issues with another pair I had ordered at the same time from a premier offshore outfit to the same prescription at half the cost! And they were optically more clear too. So, that's the pair I wore all the time until ... see my Aug. 2022 update above.
David Enloe
Ok so this is a 5 star review based entirely on customer service. We were actually never able to solve an issue I was having with my prescription sunglass lenses, but the customer support was really truly exceptional. Very personal, always dealing with the same person. By the last iteration they were demanding that they give me a refund and I was literally refusing because they were so nice and had tried so many different things to help me. (they still refunded me). So no, they don't have magic powers. But yes, they'll do EVERYTHING that they possibly can to help you!
Scott Brown
I found this place after Walmart botched the lenses for my wraparound motorcycle sunglasses. ReplaceALens did a great job on the lenses at a much lower price than Walmart. I will be going here for all my lenses in the future - they have earned my business. Friendly, knowledgeable people here too.
John Gaviola
he places I tried previously were Visionworks, Costco, and Lenscrafters. Getting my lenses replaced at Visionworks and Lenscrafters were too expensive for my liking and Costco said that they wouldn't do customer brought frames since they fear it might break.
Upon finding this place online and reading reviews I was still suspicious that it would be too good to be true. However, compared to other websites that replace lenses, this place had a physical location which increased my trust in this place. If I had got my lenses at one of the typical optical stores, it would've cost me around $300 - $400 just for the lenses. At ReplaceALens, they had an ongoing for September which was $75 for a single-vision, polycarbonate lens, with premium anti glare. The total spend was $140 total for the replacements for both of my frames. The process of sending my frames worried me, but as time went on, the customer service reps answered all my questions when I asked about a status update regarding my frames. For me, the process took a total of 18 days upon sending my frames and getting them back in the mail so it didn't take too long. I am truly glad that I found this place while searching the web for a place that would replace the lens of my frames.
My glasses turned out great and I hope to continue going back to this business to get my lenses for all my frames in the future. It looks sketchy at first, but this business truly upholds their customer service.
Mee Yen Smith
Just used ReplaceALens again! Great service! Great price! December 2022
Sooo Thankful I found ReplaceALens! I first found another site, but they had too many complaints. ReplaceALens had very high ratings. I have a high Rx, high index, progressive lenses. They did a great job at a great price. Highly recommend them!
I had wanted to use my Christian Dior frames, which fit me and were better quality than any Costco frames available. Costco would have charged $192 for lenses only, but wouldn't take my frames unless they were new. When my frames were new, Costco did a poor job and lost one of the custom screws and put a pin in it. Then denied they lost the screw!
Go to ReplaceALens!! I will use them again!
Don Burns
Highly recommended. Not only do they offer a lot of different lens options, they were also extremely friendly and responsive in every communication. The process of shipping the glasses to them and receiving them back was painless and amazingly fast. They were willing to go above and beyond to make sure everything was perfect. We initially had worries about choosing a company halfway across the country, but this experience has taught us that it was well worth it. Thanks again.
Appa Liu
After searching endlessly on the web and in local optical shops, I found two shops who could do lenses quickly -- one was in Colorado Springs, and this one was in Denver. My daughter broke her only pair of glasses, and she needed a new prescription -- so almost every shop in town quoted 2-3 weeks. She has a high degree of stigmatism, so 2-3 weeks was a ridiculous amount of time.
We went into the shop, explained what we needed, and even with a rush charge, the lenses were less expensive than anywhere else in town. Not only that, the turnaround time was 2 days.
Seriously, if you need people who are nice, efficient, and friendly, go to this shop.
Robert Fox
ReplaceALens is a fantastic find. Luckily for me, my neighbor is a long-time customer and introduced me to them. I've been very satisfied ever since.
This company has exceptionally well-trained, pleasant, and helpful staff and is eager to give every customer a great experience. They are truly a one-stop shop with on-site eye exams and their own in-house laboratory.
They specialize in making new lenses for existing frames, as their name says. They also have a huge selection of new frames in stock. They can offer exceptionally good pricing since all work is done in-house and they have avoided expensive, retail locations.
They may be a bit out of the way, but the trip is definitely worth it.
Eric Cooper
Originally, they did a beautiful job putting replacement lenses in my frames. That replacement required very precise drilling which they did perfectly.
Then, 9 months later, I realized my seldom worn glasses had developed a surface defect, a general lack of clarity. This lens manufacturer defect was no fault of their own. Replacealens emailed me a prepaid mailing label to return the glasses. Without hesitation they are replacing the defective lenses under warranty. This place is great. I cannot recommend them enough. 6 stars! Thank you!
Kevin Loeffler
I used ReplaceALens to replace my trifocal lens in my glasses. I sent in the prescription, DP, frames and got back a great product. I will use them again for my trifocal lens.
Sheri Gillett
Use this company! I haven't received such great customer like this in a long time! This place is the best. The turn around time was phenomenal! They kept me informed of the progress of my glasses and even called me to discuss the lenses. I sent them 2 pair of frames that did not have lens. These frames were discontinued years ago. (Ray Ban) They had to make these lenses from scratch with only a photo on line to go by. They are held on by a tiny screw in the corner. They do not have a lower rim. I could not tell the difference between the original and the remakes! Unbelievable perfection!! Kudos to everyone that works here!
Joshua B. Hamilton
I was able to get trivex lenses with crizal's sapphire coating for the same price that a local shop would charge for basic polycarbonate lenses. ReplaceALens also did excellent work fitting my clip-ons with polarized lenses. The optical quality of both is excellent, and the lead time for my order was accurate.
Larry Brodsky
Absolutely incredible! I just paid my local optical shop $450 to have my everyday lenses replaced. I decided that the cost was too high for new sunglasses so I sent those frames to ReplaceALens for basic, clear progressives as a backup pair. $55 in less than two weeks and the lenses are perfect! I will be using ReplaceALens in the future!
Reece McDevitt
This place is amazing. Hands down the best place to order replacement lenses. They are extremely high quality, much better than your generic mall store. I bought some frames on ebay for cheap and they lensed them up without charging any additional fees. I also emailed them to see if they would offer a bulk discount for 8 pairs. They gave me a great deal! Frames and all, I probably have 8 nice designed frames for the price of 2!
The only small negative is that it can take more than two weeks to get them processed, but the wait is worth it! Awesome job!
Susan F
I had a very good online experience with this company. I'm so happy I get to wear these frames again. Customer service was top notch. They contacted me right away to make sure everything was right. I opted to ship myself to get free return shipping. They were so fast and efficient. The lenses are perfect. Accurate prescription. Will definitely recommend. Thank you.
Vivian Wong
I was skeptical ordering lenses online, however, after receiving my glasses back, I’m so glad I found ReplaceALens. The service, product, and prices are all great. The lenses I received are high quality with no distortion in them, which has been an issue for me in the past with my high prescription. My order was processed and sent back sooner than the estimated time with clear and prompt communication throughout. I will definitely be using ReplaceALens again and have already recommended them to others.
Jane Bachlein
I have used Lensabl many times but this time I tried ReplaceALens because I was going for a very specific look - I had a pair of frames that I wanted blue lenses in, but other lens replacement companies could not do the shade of blue I wanted. ReplaceALens sent me their colors and even told me to send a picture and they could replicate the color. I did that and when my glasses arrived today, I was THRILLED with how they turned out!
When I was inquiring about the color, they were very responsive to emails and made me feel like a valued customer. As stated by others, do not be put off by their website. This is the kind of business you want to patronize. I will be back to do more business with them.
Update 6/15/2021: Yesterday I received two more pair I sent for lens replacement, and once again thrilled. One pair was a pair of sunglasses with a grayish-blue lens color and they replicated the color perfectly. This is definitely my lens replacement company!
Bull Edward
Everyone in the office was so nice and as a new patient I found it very welcoming. The doctor took her time to ensure the perfect fit and prescription - much more thorough than doctors I've been to previously.
Dagmar
Thank you ReplaceALens for the wonderful, professional, and excellent service. I do not live in Denver and used their online ordering system it was very easy, no hassle, and quick. Having a extremely high prescription I have been getting many lenses over the past few years from this place. Every time I am amazed at how awesome the lenses are put in the frames. They do not stick out of the frame at all. I highly recommend this place.
Lauri Engler
I have a highly decorated frame that I love, but the prescription for the lenses was off - they weren't quite right. I took a chance on ReplaceALens, and couldn't be happier. The service was quick, easy, inexpensive and accurate. They took excellent care of my sparkly frames, replaced the weird lenses with the proper prescription and returned a perfect product to me. Will use again and recommend to others!
Tina
A few months ago I ordered a pair of rare sold out glasses on ebay that I'd been searching high and low for. I was debating on going to a big box chain to get new prescription lenses put in, but the prices made me hesitant to do so. I was also concerned that there would be a chance the frames would be damaged in the process. After doing some research online I came across Replacealens and I'm glad I did! After checking out the shining reviews and very reasonable prices, I decided to take a chance on them. It was a smooth, painless process and I received my glasses in a couple of weeks. I would definitely recommend them to anyone!
Kenneth Santos
ReplaceALens has been nothing but an amazing experience! I've had 4 sets of glasses done so far. Each and every pair has been perfect! Economical, efficient, and quality work. The reviews are true! Thank you again ReplaceALens!
Ken
Brent Cabrera
Ordered Trivex lenses and sent my glasses out to ReplaceALens. Took about two weeks and I received them shipped back in the original case I sent them in along with an amazing quality product. Trivex changes the game for me and it’s extremely difficult to find a spot that offers it in-person. However I don’t think anyone can beat their prices as I got single vision prescription with Trivex and premium anti-reflective coating for hundreds less than some boutique would offer. Definitely getting future prescription glasses done by them.
Emily Dervisevic
Yes, I recommend this business! It's so easy to fill a prescription or update your lenses at affordable prices. Miguel goes above and beyond to help you feel comfortable and confident in your frames. Great selection and wonderful service!
Go to Replace A Lense!
Jon Fisher
This company lived up to their good reviews! Great lenses, fast turn-around time, and reasonable pricing. I am a bifocal wearer and I prefer no lines so I need the more expensive lenses; ReplaceALens was less than $200.00 for my new prescription and saved me a bunch over the cost of replacing my glasses at an optical shop.
Donna P
I was a little skeptical to order my lenses online but given how expensive lenses are at the store - I decided to give ReplaceALens a try. I selected all my options, then called ReplaceALense to make sure that I did it correctly. Their customer service was great. They went over the order with me, all was good so I hit the purchase button - done. I mailed my old glasses to them and three weeks later my glasses with new lenses arrived - so happy I tried ReplaceALens. Give them a try - I'll be sending another pair of glasses for new lenses soon.
Alan Loo
Went to get new lenses for two pairs of glasses. It took a week, but I saved about $120 for transition anti reflection glasses, single vision. ReplaceALens sells frames and lenses at wholesale prices. I'm really happy with this place and the service that they provide. I wish more people new about ReplaceALens. Awesome craftsmanship and customer service.
I keep coming back to this place. Everytime I come, it has expanded and has excellent customer service. A hidden jewel in Denver for Eyeglasses.
Paul Zevgolis
I used their online service for replacement non-prescription gradient lenses for my wife's vintage Prada sunglasses. The replacements were a perfect match, with exactly the same coloring and gradiant. We couldn't be more pleased with the result. Thank you, ReplaceALens!
Jim LeBlanc
I found Replace A Lens while searching the WEB, and I liked their site. I sent in my frame with the current lens, including the prescription from my Doctor. My frame and new lenses were returned within 2 weeks, and I immediately tried them on. The lenses were crystal clear and the trifocal measurements were spot on.
In the past I would go to local eye stores with my prescription, try on frames and they would send them off to a Lab. Almost without exceptions my glasses were returned to me and they would be okay. I would mention this and I was told the lenses were within tolerances. Within tolerances??? Now I know why a local store would say within tolerances...because the lenses were not exactly what the prescription called for.
I will place another order with Replace A Lens, and I will tell my friends about the excellent service I was given. Remember Replace A Lens delivers the lenses to you exactly as written by the Eye Doctor. Thank you Replace A Lens
Amy Glos
Just received my glasses today! They are awesome and less than 1/2 the price of the eye dr. Progressive lenses are perfect....just waiting for some sunlight tomorrow to try the transition. If you have frames and want to put your new prescription in, I’d highly recommend!
michael ian
I had a previous experience at a big box retailer that was far from great. My prescription was incorrect, my frames broke and had to be repaired by a third party, and the coating was defective. Coming to ReplaceALens was such a wonderful experience. They were friendly and helpful. Dr French's exam was thorough and he discussed what was causing my eye problems and what to expect from my new glasses.
Chris W was the optician that helped me with my frames and the cost. He never once pressured me into purchasing anything I didn't need and explained the cost of each option clearly. He worked with me instead of against me unlike my previous experience. He didn't even laugh when I went ass over tea kettle in the middle of the store!
My final fitting was performed by a young woman who's name I missed. She explained in detail how to care for my glasses so the coating wouldn't fail and was very pleasant and friendly.
This place has fantastic people. Their prices are unbeatable. Their inexpensive frames were still stylish and they had a wide selection. I will go back to them without hesitation and recommend them to every one!
Gary Kraun
This was the first time I ever mailed my frames to have my progressive lens replaced. They are perfect. Once they received my frames, Shannon contact me to discussed the options that I had selected incorrectly. My frames are unique. I was anxious to have my glasses by a specific date, so she offered an anti-glare product that would enable them to complete my order quicker. I would recommend ReplaceALens to everyone!!
Al Jenny
I had lenses replaced in a rimless frame that other opticians refused to work with. ReplaceALens required a little over two weeks to get the job done, but it was worth the wait. They corrected my PD measurement and installed Shamir progressives that are providing the best vision I've had in years. I will definitely use ReplaceALens again.
I just had a second pair of progressives made by ReplaceALens (because of eye surgery). I asked for a milder reading correction than my optometrist wrote down, but a person from ReplaceALens called and talked me into going with the original prescription. I'm glad he did. Once again the result was excellent.
This is a high quality, conscientious eyeglass manufacturer. I don't think they come any better.
Rick R
This is my third time using ReplaceALens, for a total of six pairs of glasses, four have been sunglasses. Each frame has been very unique, and several were frames other "optometrists" would not work on. The value of my frames were $50 to $800. Each lens replacement were perfect. I have been recommending ReplaceALens to all of my friends, including the optometry tech at Costco!
Sue Jones
I've been ordering lenses for my husband from ReplaceALens for 10 plus years. The service, quality and professionalism we have experienced is excellent. In all of that time, we have only had one adjustment necessary, and that was handled efficiently, courteously and to our complete satisfaction! What more could a customer want? It's a great company to do business with.
Antonio Jacome
Sent in an old pair of glasses that were still in great shape along with a new prescription. Two weeks later I have an amazing new pair of glasses. Don't be intimidated for having to measure your pupillary distance. There are phone apps that give you a very accurate measurement. Just make sure to measure more than once to make sure you got the correct measurement. Everything else was a breeze.
Diana B
I found ReplaceALens while searching for a place to obtain lenses for two pair of frames I recently purchases. I knew I wanted to try some newer lens choices, such as drivewear, and HD progressive lenses, rather than polycarbs of yesteryear.
I backed off from sending in my frames to an online store, as opposed to bringing them to a local eyeglass store, when the last online place I called notified me that if they break my frames, it is of no cost to them. Yikes!! I bought two expensive frames this time. So I searched online lens stores "with guarantee" and found ReplaceALens.
Every single part of this transaction was perfect. I got a knowledgeable and extremely helpful person on the phone first try calling. She even gave me suggestions to further save more money. I was a little nervous paying for the deal, but it was only five minutes before I received confirmation of my order and my shipping label. I chose a pre printed shipping label from them.
I couldn't be happier with my new glasses. Love the choices I selected, which, by the way, are not even available in my local area. My frames were guaranteed against breakage. I have VSP insurance, but for the copay price of one pair of frames with progressive lenses, I got two pairs of frames all lensed up with the latest and greatest choices. Thank you, ReplaceALens, I am thrilled. So glad I went out a limb and chose to try this way.
Sara Samarin
We needed to have my husbands sunglasses updated with his new prescription. We had a good pair of frames, but no where in our area were we able to find someone to reuse the frames; and at a good price.
We found ReplaceALens on the web and liked their site.
We also had some time limits on when we needed to have the glasses done.
The staff at ReplaceALens was extremely helpful. They answered all my questions with courtesy, and all were knowledgeable of what they were able to do for us.
I would highly recommend and trust this company with my eyeglasses, and will continue to use them in the future.
CJ
I am so thrilled to leave this review. I inherited an awesome pair of vintage eyeglasses that I wanted to turn into non-prescription sunglasses. Lens crafters said it would be over $200, and ReplaceALens did it for $60. The quality is fantastic and the customer service was as well. If you ever see some cool frames that you want to turn into sunglasses, you found your place.
Bryan McCallum
I have sent many replacement lens orders to ReplaceALens, and am never disappointed. I live in a different state and my orders are always quickly processed and shipped back to me. Also the customer service of R.A.L is extremely professional. Great value and deals too.
Linda Lieberman
Because I had intra-ocular lens put in my eyes after the cataracts were removed from both eyes, the old eye glasses had the incorrect power for reading. I live in New York City, but I decided to send 4 pairs of eyeglasses, with nice frames, that needed to be updated with the correct power. I had the premium anti-glare, UV and anti-scratch coatings applied to the lens. I'm extremely pleased with the excellent workmanship of ReplaceALens. They did a great job on my eyeglasses.
Paige Wyss
I am sending a second pair of frames to ReplaceALens, b/c the first time I used them, my glasses came back perfect!
I was skeptical at first sending my frames out to a online service, and all the way to Denver. However, for my second order, I'm sending without any reservations. Their customer service is next to none, and when there is a question about an order, they promptly contact you by phone.
I save approximately 50% using ReplaceALens, rather than having my own optometrist replace my lenses here in Indianapolis.
I would highly recommend ReplaceALens' services to anyone that wears glasses and wants lenses only updated or upgraded!
Leah Ray
I was given a price by my doctor of $385 per pair to replace just the lenses in my frames, and that was with my good insurance. When I checked with ReplaceALens, it was going to be $179 for two pairs and insurance was never mentioned. I am very happy with the service, the time turnaround from when I sent the glasses in until they were returned, which was just over a week and a half(had a holiday in there, so it took longer), and with the quality and price. I recommend and will use ReplacALens over and over again. Good job, folks!
Joanne Miller
I sent a pair of vintage glasses to ReplaceALens, because no one in my area would put in new lenses. I could not be more pleased. The customer service was outstanding, and the turn around for getting them back was sooner that I expected. I would highly recommend these folks. There is always someone there to provide answers to your questions.
S Kim
I don't often leave glowing reviews of a company, but these guys TRULY deserve praise. I sent my frames off to have the lenses replaced. They contacted me upon receipt and did the work quicker then promised. Unfortunately, there was an issue with the frame, however, they went above and beyond to fix the mistake and sent me a brand-new pair of frames, again, super quickly. I can't recommend this company enough and they are an absolute pleasure to deal with.
Bob Mondello
The best service out there. I was able to replace the lenses in my favorite frames for less than 1/2 of what my optometrist wanted. The glasses arrived in exactly the time quoted and they seem to be a better quality than what I had before. I got the photo gray lenses and I noticed they get darker than my old pair and return to clear quicker. Over all I'm impressed and will use this service again!
David Kim
OK, how many more excellent reviews does this place need?
1 more. Here it is:
I am one of the lucky ones that lives in Denver that can actually go to their store.
Initially found about them online like everyone else. Was tired of paying $400-$600 for Rx glasses and sunglasses like everyone else.
Picked out frames(Yes they have frames on the floor to choose from), progressive lenses, anti glare for $238.
Brought in some New Wayfarers(I bought these on sale for $110 at the mall) to add mirrored lenses, polarized: $130. Total $240
Great customer service.
My optician, Martina was very helpful. Ask for her!!!
As a side note, they hooked up an exam for my wife and son for $49 each. The doctor actually diagnosed something called convergence insufficiency on my son and recommended to have it checked out. talk about thorough.
Thank you ReplaceALens!!
Jess Q
I am continued to be amazed with this store! I am local and live in Denver Metro, and stop in to deal with them in person. I'm on my third pair of glasses with them. Canceled my vision coverage because these guys beat it every time. They repaired a prescription Oakley frame that I broke, refitted with the new progressive lenses using name brand top quality lenses, and charged me almost $400 dollars LESS than the Mall stores. Seriously, don't go anywhere else. This is one of the best business experiences I have ever had!
Nahid Hotchkiss
Jared is fantastic!!! A joy to work with. Have given out your business info many times. May God keep & protect you!!
Roni Giron
These are my comments about ReplaceALense: cost effective, wide selection of lens options, excellent workmanship and superb costumer service. Remember, this is not a one hour service, this is a place for well crafted lenses, accept their suggestions. In my case their suggestion was to go with a lower priced lenses for my sunglasses. They were correct. For my next purchase, I intent to spend the money I saved by purchasing a higher quality lenses for my regular glasses.
Emily
Great customer service and quick turn around time. You couldn't ask for a better price. I found a great deal on a pair of frames on Amazon and then shipped it directly to ReplaceALens. I had professional grade glasses in my hands about a week and a half later.
Peri Weisberg
ReplaceALens has been by far my best glasses-buying experience. In fact, I even waited until I was visiting Denver to buy new glasses because their prices are so much better than I've gotten elsewhere.
I bought new glasses as well as prescription sunglasses, and got an amazing deal on high-index lenses for both. Great service, and I really liked their frame selection - they had tons of cool options but not so many as to be overwhelming.
Payum Abtahi
For pilots, fitting aviator sunglasses with prescription lenses is rather difficult and expensive. LensCrafters initially quoted me $200. Then they said my prescription required a lens that would not fit in the frame I wanted. I refused believe that.
I researched online and found ReplaceALens. Their website is extremely user friendly and their customer service is top notch. The lenses cost $70. My sunglasses came back in perfect condition. The lenses were nicely cut and perfectly fitted into the frames. The workmanship was superb. Now I wear my favorite aviator sunglasses on the ground and in the air!! =)
greg schmergel
Outstanding service and top quality. I got new lenses for three frames at ReplaceaLens, and each one was done perfectly, and at lower cost than any local shop. Plus one of the frames was a really tough job, the local shop said they could not even figure out how to get the lenses in, but ReplaceALens did it. Highly recommended!
Russet Coviello
I recently ordered new lenses for a frame I had and just got them yesterday. Not only did I save a bunch of money not buying a new frame as I have lots of good old ones I saved over the years, the lenses were an incredible price for what I would have gotten from a local optical shop. I wear progressive lenses and I like a no glare and tint on my lenses as well. So getting them right on is not always easy but this company did an outstanding job and I am really pleased with them. Will use them again for sure.
Sylvia Gottlieb
I scratched an old progressive lens right in the line of vision. I sent the glasses to them, they duplicated the prescription on both lenses 100%. Received 12 calendar days after sending payment. And they returned the old lenses. Couldn’t be happier.
Michael Lehmann
ReplaceALens review
I purchased lens for two of my frames from ReplaceALens with my new prescription. I ran into trouble with eye pain with these. I contacted ReplaceALens. They were very accessible and very professional. They really know their field and guided me to an excellent outcome. Through their guidance (especially Alex) I worked with my local eye doctor and free of charge at ReplaceALens I was able to try out a lower prescription.
After a few months I adjusted to the original prescription. Without their professional guidance and patients my experience could have been very negative. Their accuracy, competence, knowledge, patience and professionalism are exceptional not to mention great prices.
I highly recommend them
Kelly Hess
I bought freeform (a/k/a digital HD) progressives from ReplaceALens and couldn't be happier! Having just been burned by Zenni (avoid at all costs), I was wary this time out, but ReplaceALens restored my faith with excellent work, quality materials, and first-rate customer service.
I had a mint-condition pair of Takumi frames with magnetic clip-ons, but the Rx in them was about 3 years out of date. I sent them off to ReplaceALens, taking a chance on a more expensive lens type, the freeform (more customized). I thought I had everything in order - my old glasses, carefully packaged, copy of my order confirmation email. But the day they received my frames (I know because I was tracking the package), RAL both called and emailed me to let me know I had forgotten to enclose my new prescription! Duh! At their request, I emailed it, and they replied right away confirming everything was set.
After about a 2-week wait, my new glasses were shipped, and arrived within a couple of days of the ship date. And they're perfect! RAL was able to get my pupillary distance and pupil height off my old lenses, for which I was grateful since I didn't even have my pupil height and had only a self-measured pupillary distance.
The freeform progressive adds about $80 to their standard progressive price. I also bought the 1.67 high-index lenses, which added a bit more. With standard anti-glare coating, my bill rang up at a very reasonable $238. I bought a high-end pair of lenses for less than what base level would have cost me in most brick & mortar optical stores. Not to mention most other stores would have balked at using lenses I already owned.
I'll probably be buying all my lenses from ReplaceALens!
Roderic Burks
This business really does seek to make customers happy with their purchase and build a relationship. I worked with staff and Alex, the manager, on trying to become comfortable in new lenses with a tough prescription and they did everything in their power to make it right. I do believe that patience and commitment to good customer service pay off and I do hope they will continue to applaud themselves and work to sustain this. Their pricing is not compromised by quality and yet kind on the budget! They even tried a new vendor to see if a particular lens would work for me and patiently met me while coming to the right prescription and adjustment of my glasses several times! THANK YOU AND BEST TO YOUR BUSINESS!
Cody Carlson
The customer service at ReplaceALens was excellent. They helped me every step of the way with deciding which lenses I wanted. And once I ordered them, they were shipped extremely fast and even included a complementarity cleaning cloth, which I found very nice!
I highly recommend ordering your next glasses lens from ReplaceALens.
Sheryl Latham
Excellent! Highly recommend their service. Fast turn-around time and lenses are great. Very reasonable pricing as well. I had a pair of expensive designer frames that I barely wore and wanted to update the prescription in them. Retail optical businesses were so expensive to do that. I wear progressives and I was very worried about purchasing online. They are perfect! Just as if I would have purchased them at the optical shop but a lot less money. I will be back again!
Ryan W
I replaced my lenses On 1/2019. When I first got my glasses back, the frame was slightly bent around the lens due to a minor misfit. I didn’t say anything because I didn’t want to be bothered to send it back. Last month, the frame broke right at the bent area of the frame. This is a $500 IC Berlin frame. I was rather upset. So I posted a negative review really just to vent. I never expected anyone from the company would get back to me because it was so long ago. To my total surprise, Alex the manager emailed me back the next morning on a Saturday offered to take a look at the frame and provide a satisfactory solution for me. Upon receiving the damaged frame, even though there’s no way to conclusively prove who was 100% responsible for the damage, Alex examined the frame and concluded that there’s the possibility a mistake was made over a year ago. He offered to get me the exact frame in brand new condition and a set of new lens free of charge. It would’ve cost me over $750. During the entire communication between Alex and I, I can always sense his deep and genuine desire to do the RIGHT thing for his customer, which is truly a rarity. Everything was done timely and hassle free. I’ve never expected this kind of customer service from any company let alone an online company. They will certainly have me as a customer for as long as I need replace lens. Thank you so much Alex. You deserve 10 stars if possible.
John Kasperowicz
My wife and I just received back our 4 pairs of glasses back. Three new frames had lens replaced and one new pair had premium anti-glare added. The results were perfect. All the pairs of glasses came beautifully packed with cleaning cloths for each pair. This was our first time using online lens replacement. ReplaceALens always gave you info as to the status of your order with tracking information when they shipped back to us. Do not hesitate to have your glasses done here. Also, the prices were less than half of what we would have paid locally.
Paul Leidig
I just submitted my third online/mail-in order for new eyeglass lenses. My first order was to replace my semi-rimless frames with new progressive lenses. I had my newly installed lenses two weeks after mailing to ReplaceALens in Colorado - and saved over $220 to boot. One year later my wife saved over $300 to replace lenses in her rimless frames. Today I sent off her sunglass frames for new polarized lenses. They cost $75 with the 15% off sale. Thanks Replace A Lens!
Ken
I was very happy with the first pair of lenses (Shamir Autograph 2) I ordered from them 6 months ago, and I decided to order another pair for my wife. The glasses she received were perfectly fine, but since she has problems with her eyes, she needed the lens edges to be glossed. After notifying Alex about her problem, he said we can return the glasses to them and they’ll take care of it no problem. We returned them and received them pretty quickly. My wife has been using them ever since, without a problem. I’m highly satisfied with their quality in both their products and customer service. I would definitely recommend them to anyone who wants a new pair of glasses at a cheap price.
Natalie Ziemba
I was so happy to find this business. I had three frames that I absolutely loved, but I couldn't find a local place that would replace the lenses for a reasonable price. ReplaceALense was amazing! The turnaround time was less than 3 weeks! Extremely satisfied customer!
Charles Smith
Replacealens were my first experience with online eyeglass lens shopping. These are great lenses. Better than any I've had done before including the bricks and mortar ones I paid twice as much for. I just love wearing my Replacealens shades. I don't know why but they are better than the others I own and for half the price. The frames I sent them are designer wrap around shades and are difficult to get the lenses to function correctly, but these are great.
S Y
ReplaceALens is THE place to go for glasses: Excellent service, great prices, an amazing selection of beautiful frames, and high quality! I am returning for the third time for a new pair of progressive glasses and changing my old pair (the frames are too beautiful to discard) into a pair of reading glasses. I always feel that the staff is looking out for my best interests when selecting what I need for the right price. I found ReplaceALens several years ago when I was looking to replace a scratched lens in a pair of glasses... I had no idea that they did it all, and they did it so well! I am a customer for life! There is no reason to shop for glasses anywhere else. You will definately save money, and will always receive quality.
lee preitauer
The best customer service I have ever experienced!
This was my first time getting prescription glasses. In spite of taking up a lot of time with questions and being indecisive about options, Aeriela was extremely patient and took the time to make sure I understood everything.
Also, their prices can't be beat! I called around and visited other places but Replace A Lens were the only ones that could work within my budget.
I cannot recommend them enough!
Jodi Mason
I had a wonderful experience with ReplaceALens! My doctor gave me the wrong prescription and I didn't realize until after my glasses and sunglasses were completed and sent back to me. Not only did they correct the problem (which wasn't their mistake) they redid the lens for next to no money. Excellent customer service and I am very pleased with the quality of lens and the price!
Jack Riott
3rd time doing business w/ ReplaceALens.
I highly recommend ReplaceALens Denver.
Clear, progressive lenses, & polarized, progressive wrap around sunglass lenses. 6 pairs in total. All with excellent results & very competitive prices.
SAS
Alex was extremely helpful, courteous and prompt in answering my questions regarding a problem I had with an existing pair of glasses. They had been assembled incorrectly by the opticians from whom I ordered them. Unfortunately they did not reopen due to the Covid-19 pandemic, and due to being high risk I did not want to bring them into another shop. I sent the glasses in to ReplaceALens, Alex emailed me to explain what was done incorrectly and provided a repair promptly and quite inexpensively. I am wearing those glasses now as I type this.
Lauren Rohw
Came to replace a lens to put prescription lens in Versace Sunglasses. Great 👍 price and service paid a rush fee because we live a couple hours out of town so we could get them done sooner. Dropped them off late Thursday and planned on coming back to Denver Saturday, was told that they would be done by Monday with the rush service but they would try to have them done sooner. Called Friday evening with them complete. Great customer service from Chris will definitely recommend!
Mr. J. Edward BIDWELL
4.9 💫s
This place is easily assesible.
The staff have worked there for years, low turn over rate.
I've been a client for several years.
The staff are very knowledgeable and patiently answer all questions.
Their top goal is that you are comfortable from the moment you enter until making any last minute adjustments of your frames upon pick up.
They ship nationally and they are their charges for lenses and frames are record lows.
You won't be disappointed.
--John
calli amo
I purchased 2 pairs of designer frames online and sent them off to replacealens to have my prescription put in them. Well, the prescription that I got from the doctor was incorrect so I was very disappointed. Even though replacealens was not at fault in the slightest (the script as written was accurate in the lenses they put in) they did discount me 50% to replace the lenses again. They even sent back one pair first to have me check and make sure that the new script was accurate before processing the second pair and upgraded my shipping to get them to me quickly. The staff were very friendly and professional through this whole process and the manager that I dealt with (Martina) remembered my name and situation each time we spoke. I can not recommend them highly enough.
Robert A
I sent my Wiley-X Romer II glasses to ReplaceALens because no local shop would put a prescription lens in the high wrap frame. I received them back today and I couldn't be happier. They look good and even with the wrap frames my vision is clear all the way to the outside edge. Everyone I spoke to at ReplaceALens gave me the impression that they wanted to ensure I was happy with my order and with the entire experience. Alex, the manager assured me that if I wasn't happy with the lens, they would make it right.
I priced another lens with them that I just received from my local Lenscrafters and ReplaceALens was cheaper than my insurance co-pay at Lenscrafters for the same lens.
chichi gates
Let me begin with Customer Service. Easy to say excellent, except theirs is more than lip service. It's the manner one is talked with (note, I did not use "talked to"), and one is made to feel that they appreciate the business you are both giving each other.
My husband have been a customer but it was my first time doing business with them.
Two visits and have been amazed with the service.
Price : Way cheaper than your regular optical shops. (Have worn contacts and glasses for about 45 yrs., and counting.)
Product : Past few yrs., have had to give up wearing contacts and have never found my progressive glasses to be as effective.
Well, I now know getting it done right by a knowledgeable person who can truly get the perfect mark/target of your eyes PLUS the right lab, makes a whole lot of difference! My new glasses made me read line 7 of those test boards in optical shops from about 25 feet and that has never happened in all my eyeglasses changes.
So, even if it is a longer drive, we definitely will be repeat customers.
Pando - Nunez Family
Amazing job on both my new and old eyeglasses. I was so tired of paying 500+ everytime I needed new eyeglasses. I found Replacealens online and I was a bit skeptical at first, still send my two Chanel frames and the job couldn't be any better. I would recommend this place in a heartbeat!
Thanks a lot for an excellent job on my glasses, and the prices are unbeatable! Plan to use this place always!!
Allan
Great people, friendly service! Every interaction I have had with Replace-A-Lens has been fantastic. They also did a great job replacing the lens on my frames, and did so with speed and quality. I definitely have lined up a few other frames for them to work on and replace.
shanijuana
Great experience! Easy, quick, reasonably priced service. Communicated with me via email through the process. Couldn't be happier with my new lenses for my new frames. They even took FSA for payment!
Way cheaper to order whatever frames you want online (obv try them on in store first and find the right frame) and then order lenses from ReplaceALens. Saved me hundreds! Will definitely be using ReplaceALens again in the future. :)
Pretish Borde
Extremely high quality customer service and end product. 10/10 consummate professionals.
Paul Wells
I took my new prescription to RelaceALens based on a recommendation from a friend. I was impressed with their selection of frames and pleasantly surprised at the overall cost when I chose my new glasses.
When I got them I couldn't see very well through my primary glasses (I had bought some computer and sunglasses and they were fine). Miguel
checked them carefully and they were accurate to the script. I wore them for a few more weeks and was still having trouble so I went to a different eye doctor and she gave me a new prescription. I took the new script back and Miguel had both my primary and my sunglasses remade to the new prescription at no cost. I love my glasses now and couldn't be happier with the service from ReplaceALens!
Norman Lefkovitz
Had Repacealens use two of my old glass frames to make computer glasses for me. Were helpful in answering my questions. First pair was fine. Issues on second which probably was not their fault, but prescription issue? They did help resolve the matter and both glasses are working out well for me. Would use again, and would recommend. Feel they are interested in reserving their reputation for good service.
Rachel Jones
ReplaceALens is awesome!!! The prices at my usual glasses store to change my prescription with my existing frames were ridiculously high. Instead I drove over to ReplaceALens and was thrilled with the service and the price! I will definitely be using ReplaceALens from now on and will recommend them to everyone I know.
David Nuce
Our family has used ReplaceALens several times over the years to save tons of $$$ on prescription eyeware and sunglasses. We've never had a problem with product quality and the staff is very helpful whenever we needed to communicate with them.
We highly recommend these folks in Denver.
Nick L
I've bought a lot of glasses... I've never considered posting a review about my experience, until now. ReplaceAlens stood out though, it was without a doubt the best experience I've ever had. A well run local family business with affordable prices and a great selection of frames for all budget and tastes. TJ was the definition of courteous professionalism, the manager I met was also very friendly and helpful. I work in sales and respect solid service, this place just gained a customer forever.
James Tvarek
I gave ReplaceALens a try for my new glass prescription. What a unique experience! No extra charge for bringing in your own frames and Alex said he would custom make my new lens to fit precisely. I picked them up today and sure enough - PERFECTION! Thank you Alex
Steve Barrabee
This office is impeccable. I can't recommend them enough. I purchased lenses in July. By December they were badly scratched. I sent them to them to evaluate and they replaced them free of charge. Most places would have told me it was my fault and there was nothing they would do. Not them
They understand customer service
I have had them put progressive lenses in 3 frames already and will now order computer glasses. I highly recommend them.
Steve B
Stephen Lewis
I had the lenses replaced in a set of eyeglasses that I really liked. TJ helped me when I went to the store, and he was very professional and took the time to make sure that all of the measurements were correct. The lenses were replaced and ready well within the time frame that they gave me. Plus, the price was right. Overall, this was an exceptional experience, and I would highly recommend ReplaceALens to anyone.
Dave Sharpe
This was my second time trying to avoid the absurd pricing for glasses and lenses that even the "discount" brick and mortar stores charge. The first was quite successful with an online store that offered both frames and glasses. I purchased replacement lenses for two pairs of glasses from ReplaceALens, and if there was a "6" rating, I'd give it to them.
From the online website, to the folks that I talked with about questions I had, to the ordering process, and, most importantly, the product, perfect! I had normal concerns about the accuracy, quality, fitting, and more by doing it online, but when I talked with a young lady there (can't remember her name), I decided it was a minimal risk. The lenses are the best I've ever had ... period, regardless of price. I had them checked locally for accuracy and they are spot on, and the tech that did the check even commented positively on the "quality" of the lenses. I wear trifocals; something that's not in great favor these days. Most have gone to the progressive lenses when they need multi-focal products, but I've stuck with lined lenses as they work great for me, I'm not self-conscious about the visible lines: at 72, I'm long past worrying about this. But if I were to try progressive lenses again, I wouldn't hesitate to order them from ReplaceALens. They offer the full range of lens materials, coatings, and technology; some that one can't get at all regular stores.
Of special note: these are the first set of lenses, EVER, to get the segment lines straight with each other and aligned properly with the frames. Not once before has anyone got this right and I have found that trying to "turn" the lenses to get them straight doesn't last: since they are shaped to the frame, they just go back to crooked after a few hours. This may not be bothersome to many, but, with as much astigmatism as I have, having them off only a small amount affects my vision.
All this air to say: I think they are great. I would highly recommend anyone that wants high quality lenses at a reasonable price, give this a go. The most difficult part of the process is getting the pupil distance (PD). Where I live, the none of the eye doctors provide this, and won't! You have to go to a store where they measure it as part of the frame selection and they WON'T do it if you're not buying their frames or lenses: even though, as in my case, I have spent over $5000 in frames and glasses with the store in the past 6 years. If you already have a pair you can send in, ReplaceALens can determine it from them, though. If not, they guide you through doing the measurement yourself or sending them a picture of your face with a reference object for them to estimate the PD.
I will do business with them again for my next lens change. While I've, happily, not had to deal with them on any problems, from the reviews, it's clear they are customer oriented. I did talk with them before ordering the lenses about getting the PD, special requests I had about segment height, and a discussion of the various lens materials. (even though their website has excellent descriptions of one's options in all aspects of lens materials, technology, etc.
GREAT!
Dave S. in Florida
Isaac Farciert
I've always gotten my lens made at a local shop, but the features I wanted were expensive. Further, my high prescription required 1.67 High Index lenses, which added a lot to the base expense. I needed anti-glare and transitions for computer and outdoor use, which added to the already high prices. So I decided to do everything electronically for once. With a lot of searching around, I found Replace A Lens and gave it a shot. I got everything I wanted for less than $180! That is a true bargain; to my amazement, the quality of the lens is superior and their craftsmanship thorough. They definitely deserve a five star rating. Got the glasses back in less than two weeks, and they work amazingly well.
Jason B
Awesome service from across the country! I live in Boston, MA and had waited years and several changes to my eye Rx before replacing the lenses in my Rx sunglasses. Why? Everywhere I went in the New England area was too darn expensive (one place quoted me close to $300). Thank goodness for ReplaceALens! Their order form was easy to fill out, the friendly people I called answered all my questions professionally, and I got my sunglasses back in a timely manner. All for under $150! It was easy, painless, and now I have my driving sunglasses back! Thank you to everyone at ReplaceALens! I will be back when my Rx changes again, and it will!
Jim Stancil
My highest possible recommendation!!! Super customer service! I have been getting RX sunglasses done here for years with PERFECT result. This time I ordered a pair of sunglasses lenses for my Maui Jim sunglass frames. I think the total was around $80 or so....I just got them today and they are PERFECT!!!!! Saved around $300-400 from most other places. I also ordered a pair of bifocal glasses and a pair of progressive glasses. I sent a pair of older Oakley and Rayban frames....the result? PERFECT!!!! These are the best glasses I have ever had made. Saved hundreds over my local vision ripoff store. A tip: I usually get polycarbonate, but since I have a small RX, this time I got the CR-39 plastic..Love it!!!!! Thank you!
The CR-39 plastic has better optical clarity and better scratch resistance IF YOU DONT HAVE A high degree of RX, otherwise they are too thick...for me these are great!
Yifat Cohen
LOVE these guys. How often do you meet an online company that truly feels like your friendly neighborhood store?
I sent them 3 paid of glasses to fit lenses into - 2 prescription ones and 1 sun glasses.
Mistakes were made, and they took full responsibility and fixed them - in a timely matter, and without additional charges.
I highly recommend them and will definitely use them again.
Don Guizzetti
The lenses and frame we purchased from ReplaceALens were excellent. The service we received from everyone in the office was likewise excellent. The cost was very competitive with other firms. We will be repeat customers and will confidently tell others of our pleasure with ReplaceALens.
Rob Zwillich
Great service, used them twice to replace lenses in two different pairs of eyeglasses. Mailed them the glasses and received the frames with new lenses very quickly. Prices are very reasonable too
Desmond Stack
The speed and quality of ReplaceALens is far superior to the two other major eyeglass lens replacement services I have used. Not mentioning names but when my glasses took more than 5 weeks I called the other company and they told me their main business was selling complete eyeglasses for as low as $39 and they only replaced lens when they were not busy, despite the fact that my lens cost $200, quite a bit more than $39. ReplaceALens was able to modify the temples on an expensive pair of very thick plastic glasses to make the temple much longer before the curve. They look perfect and you would not know they were modified. This is my second pair and both have been as well priced as any other site and came out perfect and quickly. So unless you want $39 eyeglasses as opposed to getting new lens for your frame, this is the place to go. The customer service is outstanding also.
mark w
Replace a Lens does great work. Just received my second order back- high-curve wrap sport sun glasses. They did a great job putting my progressive rx into the vintage frames. Really looking forward to some gravel bike rides with these. On my first order they made some top of the line thin progressive transitions. They have all the best lenses you can choose from (Varilux, Hoya, Seiko, Zeiss) if you want to order by brand. Great quality, and fast responsive customer support. Thanks RAL!
Juanita Gable
So happy! For the price of one pair of glasses from a national retail chain that I bought seven years ago when my prescription wasn't nearly as complicated, I got two pairs of transition bifocals with 3 pairs of magnetic sunshades for each pair. This young team has amazing taste in frames and professional knowledge and experience beyond their years. Go! Go! Go! You will be so glad that you did.
James Bolton
I have sent my frames and prescription to ReplaceALens twice, from Montana. Twice I received great service, great communication and total satisfaction. I am back home in Denver and have taken my mother, wife and now my daughter. Mom and wife's experience was what I have come to expect. They were both well satisfied. I expect no different for my daughter.
I wouldn't hesitate to recommend ReplaceALens to anyone.
David Fleitas
I had two pairs of glasses that required new lenses. Both were high index lenses and one required tinting. The finished product was of outstanding quality. This company was very responsive to emails and has exemplary customer service Thank you.
Jun Xu
like others, I was very skeptical ordering lenses online, while reading those positive reviews, I decided to give it a try, after receiving my glasses back, I’m so glad I did so. the service, products, and prices are all great. definitely recommended and will use again.
Charles Jutkins
Got 3 pairs of frames redone with new lenses for basically what it would have cost me for one pair of HD progressive lenses at the local place with ridiculous high prices 700 for one set of lenses give me a break. And I got Reading Glasses , Progressive HD transition set. , Polarized Progressives and a Polarized single vision Sun glass lenses. They are always responsive
to your questions.
Jane Bozarth
On receiving a new eyeglass prescription I decided to take a chance and sent a THIRTY-plus year-old pair of Ray-Ban Wayfarer frames to ReplaceALens. They sent them back in less than 2 weeks, good as new, with perfect work with my complicated (progressive, astigmatism) prescription. I will definitely be using ReplaceALens again!
Carlton Hoyt
Amazing. I called my optometrist to replace a set of damaged lenses and they said they couldn't because the prescription was expired - such is the law in Massachusetts, supposedly, even though I was getting the exact same lenses. Found ReplaceALens, made the order online, voila! Two weeks later my glasses are like new. They even gave me new nosepads.
Great service and fantastic pricing as well.
Julianne Eastman
Absolutely the best experience in getting new lenses I've ever had. Highly professional, knowledgeable, committed to excellent service and products. I had no idea what I had been missing in all these areas including attention to detail, all at a magnificent affordable price.
John McBride
ReplaceALens did great work on my glasses. My first prescription was botched so I had to pay for two sets of lenses, but that's an optometrist issue. ReplaceALens has fast service and offers materials and coatings than can be difficult to find locally. Will definitely use in the future.
Jim Waite
Ordered progressive lenses for existing frames online to fill a prescription from a local optometrist. After receiving the lenses from RAL, one lens was obviously wrong (much worse than my present glasses). A new visit to the optometrist ended up revising the prescription, which had a large error for some unknown reason. Amazingly, ReplaceALens fulfilled the new prescription without cost.
Excellent customer-focused service, and highly recommended!
I.C.O.
Why pay LensCrafter outrageous prices. I saved almost $400 on an oakley frame, fitted with high index, progressive no line bifocals, transition Signature lens. This is my 3rd pair of glasses with ReplaceAlens. I've also had made a pair of prescription sunglasses for each of my daughters not too long ago.
With the money I save when compared to LensCrafter prices, does that count as a bribe for this glowing review? NO! ;)
Good company, great customer services, fair prices. That is worthy of a glowing review...
Thanks Ellen and ReplaceAlens...
Raul
Bob Gruno
Great service and cooperation in the support you provided in the repair of my lens. Have been a customer for several orders over the last 5 years and will be in the future. Know I have choices; but in the manner you support a customer, be assured I will be for the future. PS: I don't make a habit of writing"comments" but your Customer Care deserves my exception
Paul Arcellano
Been going to replace a lens for over 6 years and have bought multiple pairs of glasses and have never had an issue. Made an appointment the other day they got me in quick to see the optometrist because I was having problems with my vision after talking with the optometrist and him telling me to go see my primary care I found out that I have diabetes. This is just another list of reasons I have chose not to go anywhere else. Everyone there's very friendly and knowledgeable.
Leofwin Clark
We have had only positive experiences at Replace a Lens. The staff is efficient, helpful, and knowledgeable. The prices are reasonable, and our glasses were ready quickly. It well worth the drive to check it out!
M C
Been a mail-in customer since 2013. I appreciate that they are transparent when it comes to pricing and they have different choices for lenses (branded or not). The staff in ReplaceALens are quick to respond whenever I have questions. Highly recommended!
Marc Rosen
They are absolutely the best company to deal with. Besides their pricing being so much less than the big name stores, their customer service is unreal. It does not matter who waits on you, they treat you like you were a member of the family, no, better. I live now in Las Vegas and still come to Denver if I need eye care so I can deal with them. They have gone far and beyond the normal treatment that we as consumers have become accustomed to. I would highly recommend ReplaceALens to anyone who is looking for eye care. Kudos to all of you and I for one really appreciate the way you treat me. Thanks. Marc Rosen
Raye Malzhan
ReplaceALens has a knowledgeable, customer oriented staff with fair pricing for quality lenses. I have loved my vintage frames with progressive lenses!
Christopher Weaver
Absolutely perfect customer service. Its very rare these days to find a company like this, Prices are better than the big scammy glasses stores.
I suggest getting cheap frames on Amazon and then investing in quality lenses with Replace-a-lens. I got a $20 sunglasses frame on Amazon that fit well and got Replace-a-lens to put polarized lenses in it so now I have the best most stress-free sunglasses possible.
Costco might be about the same price for bifocal/progressive lenses but Costco doesn't do high-wrap or polarized lenses, nor do they ship to your house, ha!
I had some high-wrap goggles for biking that were really challenging to find lenses for due to my +4 eye. On their first attempt I wasn't really happy with the results (the lens was too close to my eyelashes) so I explained that to them and sent them back and they solved the problem perfectly. Thanks Alex!
Aaron Ohl
I had a horrible experience with 39DollarGlasses, which was recommended by a friend and was told that my frames could not be serviced because of stripped screws holding the lens together. I stumbled upon ReplaceALens and there was no mention of such a problem and receiving my frames back was effortless and quick. The lens in my frames seem to be of high quality and are crystal clear.
Richard & Colleen Thomas
My wife had a pair of glasses made, the glasses were perfectly made and fitted. I had a pair of sunglasses made and ran into an unusual problem. The owner and staff went way beyond what I expected to solve the problem. My sunglasses were done perfectly, exceeding my expectations. They produce a quality product and their customer service will move heaven and earth to make sure the glasses are perfect. I am amazed at their commitment to customer service.
SOPHIA Justan
WONDERFUL.................this is my first purchase. I have bee wearing progressive lenses for over 20 years. I paid 348.00 to my optometrist September 2018 for a pair of glasses. I wanted an additional pair in a different color. Searching the internet I found ReplaceALens. Received my glasses yesterday and WOW probably the best pair of glasses I have had in 10 years...........Great Pricing .Fast shipping and Perfect.
Thank You ReplaceALen
Joltrast
Huge thank you to the people at ReplaceALens.
More people need to know about their online ordering! Your frames - their replacement lenses.
I promise you they are way cheaper than a brick and mortar, especially if you're going for photochromic lenses like I was. This are the only online company I know of that will fit Transitions Xtractive lenses (that work in the car).
Can't recommend them enough. They definitely have a repeat customer here!
Stan Kaye
Just got my 2nd Pair of lenses from ReplaceAlens. Love these guys, sent them a pair of frames I got on the net for 200 less than the store, sent them off and got them back today. Perfect, slipped them on and no adjustment needed. Three tier progressives, high definition, and premium anti-glare. Magic ! Don't over pay.......and give these guys your business, you'll save money and get a great result !
Bravo Replace A Lens ! Keep up the good work !
Stan
Ed Manfredi
We have had 3 pairs of frames, re lensed and are completely satisfied with the quality and service of ReplaceALens. I can't say enough about how focused they are on giving you both service and quality. we'll go back to them again next time we need their service.
kathie young
I sent ReplaceALens optical quality reading glasses and asked them to replace the lenses with progressive lenses. Since I am extremely nearsighted, I chose a small frame with 1" vertical lenses, otherwise the edges are too thick even with 1.67 lenses. This was a mere experiment because I like multiple pairs of glasses and cannot afford the $650 usual charge that my prescription requires. WHAT A PLEASANT SURPRISE! Not only did these glasses look better than many that I paid more money for, I can see better with them! I even wore them to an optician (in search of another frame to send to ReplaceALens) and that optician told me that the size of frames I was wearing could only be fitted with single vision. I told him that I was wearing progressives. You should have seen the look on his face! In sum, Thank You ReplaceALens!
Sebastian Ramirez
Excellent, smooth experience with ReplaceALens. New prescription lenses came back in a timely fashion, including the original prescription and plastic lenses. I will recommend ReplaceALens to my family and friends and will definitely turn to them for my future orders.
Louie Kaufman
Not sure why all of the 5 Star Ratings. I paid $116 for the basic (good, not better or best) Progressive Lens Replacement. I found the lens to be inferior to my other glasses and they scratched VERY easily. I've done better for both a progressive lens and frame from the online companies, for less.
Hayley
DURING COVID: This place is doing great with COVID; you have to ring a doorbell to enter the building (to limit guests), and they even wipe down the chairs, countertops, etc. Lots of hand sanitizer around. The consultation to get my lenses replaced went well. Chris was super nice and patient. He answered all my questions. Haven’t gotten my lenses back yet; I’m sitting in the parking lot and writing a review because I just saw one of the employees help an elderly woman (with a walker) get down the stairs. Great place!!
Amanda Brown
This is the first time I've used ReplaceALens and I'm very pleased. I ordered progressive lenses, but the representative called me to discuss my ordered and told me I only needed computer lenses and SAVED me $40. This was actually cheaper than getting them with my VSP insurance. I will definately be back!
Adrianne Washington
I have to say that ReplaceALens was truly an AWESOME find! From the 1st pair to now my FOURTH pair they have done beautiful work! I have heard more than once from an optical store employee (when I have taken my frames in for adjusting) that the lenses were beautiful work! I tell everyone..."Check out ReplaceALens!" Thank you guys soooo much!
Jean (Jean)
I received my glasses with new lenses and simply love the work they did. It was all as specified and I could not be more pleased. I have already spread the word about their professionalism and willingness to work with callers; and, in addition, at much better pricing than I was quoted elsewhere. What else could one ask?
Keep up the good work, and much success to you.
John Giunta
I found a good price at ReplaceALens but before I sent them my frames I checked with several places in the Mall in Rochester NY. Cohens said they would meet ReplaceALens price (the only one who would) so I let them do it. When I got them back the prescription was right but it looked like a blind man installed the lenses...big gaps in the fit of the lens to the frame. and grind marks on the edge of the lens. (semi-rimmed). I had a duplicate pair of frames so I sent them to ReplaceALens and when I got them back they were perfect. Now having a pair of glasses to see with I went to Cohens and told them to re-do the 1st pair. When they came back they still had gaps. I took off the pair ReplaceALens did and said to the district rep., "Your competitor did these, this is how they are supposed to look when done right." I got my money back and sent those frames to ReplaceALens...they came back perfect. You live and learn.
alex fitzsimmons
I've never been so happy about a lens replacement. I was weary about using an online source, especially one I have never heard of as well a company I have never heard of. After some research, and gathering the materials to complete my purchase, I had to go to Lens Crafters to get my Pupillary Distance. I attempted to see exactly how competitive they would be to achieve my business. They wanted $540 for a LENS REPLACEMENT. No questions asked, no bargaining. My frames were only a year old barely used, and apparently out of production. They told me "we can't get you those lenses, we don't carry them anymore"- Lens Crafters (talk about a misleading name). Sure enough I went with this company and I am 100% satisfied with this purchase. I will be using this company for the rest of my life I'm sure. Thanks so much for helping me see, at an affordable price with superior quiality!
Tim Santos
Very helpful and knowledgeable staff helped me right away. I already had my prescription and therefore did not need to see a doctor. I was just looking for some new glasses. The gentleman who greeted me at the front showroom was very pleasant and helped me find exactly what i was looking for. They had great selection of only quality frames and the price could not be beat. I would definitely recommend this establishment to anyone in search of new eyeglasses.
Todd Trimakas
Was a bit nervous ordering glasses online.. and I do ALL my shopping online. I just have horrible vision, and my glasses need to be perfect. I literally just got my glasses in the mail and they are perfect.. Funny is that I might have the best vision from my glasses I've ever had.. I'm that happy with these lenses. Heck the fact that I saved about $300 bones over local optometrists is almost beyond the point.
Ajay LA
A Rare Company That Stands Behind Its Product
I needed no-line trifocal lenses as an interim solution while my eyes adjusted to a recent operation. I sent in my prescription and mailed in an older but serviceable pair of glasses. The lenses Replace a Lens installed were OK, but the "segment height" (the line where the correction changes from far to middle to near vision) was so low that I had to lift my head to see anything up close.
Replace a Lens was very responsive; suggested I send a selfie with the glasses on so they could "eyeball" where to place the correction; emailed a mailing tag to return the glasses at no cost; redid the lenses; and had them back to me in about a week. They're now as close to perfect as one could hope. I am in awe of the company's customer service and urge anyone whose prescription has changed to give it a try.
Cindy Cottier
Not enough positive words to thank Alex and his staff for their customer service, attention to detail, and going above and beyond to make me happy!!! Alex worked with me even though the error was on my Doctor's part!!!! Who does that? Do NOT hesitate to have ReplaceAlens make your lenses. This was my 3rd pair and I am a customer for life!
THANK YOU!!!!!
Bill Schermes
I was somewhat apprehensive about dealing long distance with something as important as my glasses. I was more than pleasantly surprised with the service, quality, and turn around time. I saved hundreds compared to local stores and got higher quality lenses. This is the ONLY online company to handle eyewear.
KML
Was initially hesistant to order lens replacement online but have since ordered another pair and will encourage friends to use this service rather than use an optician. Excellent service and product quality, ordering couldn't be easier and price is much better than Walmart or Costco.
Terry Clark
Excellent work for waayyyyyy less than other places. The glasses industry is known for overcharging so these places are so rare... They do excellent work for nowhere close to the industry pricing standards. Use them! They are a bit out of the way but they ship. I will continue using them... Definitely an excellent place to get lenses! Woooo! They do sunglass lenses also! Bookmark, it will come in handy!
Jitka Budilovsky
I have ordered recently with another online company and the glasses were complete disaster. Naturally I was awaiting my glasses with high anxiety and mixed feeling. The savings on Varilux Physio were just too great not to try online lab again.
As soon as I put my new glasses on I was pleasantly surprised at the sharpness, clarity and ease of focusing on computer, distant (16ft) TV and later while driving the car.
The persistency paid of with a more than 500 dollars in savings on this one pair.
Thanks a bunch guys! There is a one happy camper here!
Maurice Hardy
Seamless experience. Lens were perfect. The turnaround time was extremely quick. It took about a week including postage time to have my glasses back for single vision frames. I will definitely will continue to do business with this company.
Paul Newton
Alex and staff very helpful with a minor issue with my lenses. They fixed the problem very quickly. Very fast service. Prices were very good. I would highly recommend ReplaceALens.
Judy Houser
Had lenses replaced in November. Excellent product and great customer service. Sending in another pair of glasses for new lenses this month. Their prices are excellent!
ROGER HEMBROUGH
This the second time that I have used these folks and could not be happier. The quality of work is great, the people were knowledgeable and easy to work with, and the pricing is very competitive. My next pair of glasses will come from ReplaceAlens!
Steve Allen
I have ordered lenses from two different on-line sources. Both had a decent web page to full fill the order, but ReplaceALens was a stand out with their customer service when I had questions or wanted to expedite the process.
Ellen Graham
Broke my only glasses this weekend and they were able to let me know by 9:30 am they could do new lenses and frames. In an hour! Very professional, quick and great value.
Kolo M.
Very happy with ReplaceALens. Both my wife and I had several pairs of older classes updated with new lens. We'll continue using ReplaceALens and highly recommend it to others.
Tom Dietvorst
My friend Donna is recovering from cancer and recently underwent abdominal surgery...and she broke her glasses. With all of her medical expenses I went on line to try and find a place where she could save some money and found Replace A Lens. I dropped by on Saturday and William R.explained how Replace A Lens had run a laboratory for years and was now adding a retail arm. I could expect the same quality lenses and frames I had always had with significant savings. I took Donna to the ophthalmologist and he told her that her problem was cataracts. We went to Replace A Lens to see if we could find a frame for her current lenses with a plan to get new lenses once she has had cataract surgery. William R not only found her a frame - he didn't charge her. Both Donna and I will be back to Replace A Lens and we will tell everyone we know about them.
Kirk Chwialkowski
I had my eyes examined and they gave me the news that if I wanted the same lens manufacture and options, it would cost $460.00...plus tax. If I wanted HD lens it would be $540...plus tax.
Seeing as I need to be a good steward of my money, I went to the internet and started to research different manufactures of lens and all the options that go with them. I found ReplaceALens on the "Ask" web page as I was looking over what they said about lens quality and how to know if you're really getting what you pay for, e.g. 2 pair for $99"...
ReplaceALens had a 5 star rating and more then that had a A+ by the BBB. So I used their web site to pick out the exact lens quoted by my optometrist. It was less than $200. So I opted for the HD lens and also talked with a representative. She recommended the Seiko lens based on my prescription. My total was $234. That would be a saving of $306.00
Thank you ReplaceALens for the fantastic saving and service!
Daivd FRiant
2nd time I Have used ReplaceALens and couldn't be happier. Put on new glasses and amazed that slight change in prescription and super sharp vision,this is second time I can see real improvement!! Be back in a couple years!!
James Han
Replace A Lens knocked it out of the park with customer service, knowledgeable staff, and super affordable prices. I also received an affordable exam, even without having insurance. I've decided that this is my new shop for good.
Cognitive Dissident
I had a great experience with this business. I'd recommend them to anyone who needs corrective eyewear.
There were no surprises, no upselling, no guessing what it's going to cost at the end, or any of the other games you mighthave come to expect.
The doctor who did my exam is the best, as far as I'm concerned. He went the extra mile and made a major correction to my prescription, which is a weird one, thanks to surgeries I had when I was younger. I can see better now than I have in 20 years, since before they operated on my eyes.
All that, and the price was awesome. I'll never buy glasses at a chain again.
Richard Reed
If there were more stars I would give them all. The prices are unmatched. The quality of the service beyond anything I've ever had. And Alex, I have to say, is the most knowledgable optician I've ever seen. I'll buy my glasses there from now on.
Gregor Reti
Perfect biz concept: Send them your new prescription together with a frame from eBay and have them manufacture (even complicated) lenses and set them into the frame for a fraction of the price opticians, Costco or Wallmart's services would do. Very reliable & high customer service standards. Way to go!! gregor, los angeles
Kirill Liakhov
After a disagreement, Alex, one of the managers, went out of his way to make it right. Since then, I’ve had no issues! Would highly recommend ReplaceALens!
Behzad Vaziri Hassas
Awesome service!!!! you will spend 20-30% of what it costs in other places. It was $50 for me for complete eye health and vision examination.
Dr. Chris Thomas is such an amazing cool person. He will spend enough time with you and you will get all you want!
Kevin D
This company did a great job with my order. The value per price cannot be beat! I recommend this company to anyone looking to fill a prescription for a desired frame. Thanks again!
Dryna Chavarria
Absolutely an incredible job, the lenses look amazing, only downfall is it took over three weeks to receive however definitely worth the wait! The lens were executed perfectly for the frames. Thanks
Elvis A
Excellent service. I have done quite a bit of research for pricing and they are fairly priced. Costco was slightly better but with there was a coupon that helped. The coupon they were offering was a great incentive for me to try and I am not disappointed. However, I wish there was a better price scale for children.
Tom Motto
Ordering lenses online saved quite a bit of money, especially when you already have frames you want to reuse. Highly recommend this service.
Swiss
I never write reviews but I highly recommend this place. Alex was great but every employee displayed excellent customers service, they were all very accommodating. The service provided to my eyeglasses was Top Notch. Excellent quality.
Rick Courtney, CPIM
After a big box department store gave me one quote to get me in the door and later up charged it I went to the web and found ReplaceALens. Their quote was totally up front and half the cost of the other quotes I had received locally. Quick turn around and great customer service.
Alan Knepper
Good selection, open honest advice, good prices, and service. After 8 months had an issue with the coating on one lens, they took care of it with no charge. Very happy with service!
Karen Foglesong
This was a great experience. Made here in Colorado. Glasses were obviously well cared for. Customer service superb. I have a strong Rx but these are so light I forget I have them on!
Scott McLaughlin MD
Best service, best quality, best prices - what's more to say? They have earned my business. Optometrist Dr. Chris Thomas is reasonably priced and very skilled. I highly recommend all the staff - they can get quite busy, however.
Larry Toft
Customer service is excellent. Positioning of my new lens were off slightly in new frames but they built me a whole new set (frames included) without hesitation or cost.
Mark Levy
The store was clean, staff was very friendly, and I was able to rush my lens replacement to have them back within 1-3 business days! Incredible value for the service. Highly recommended.
Victor Galanti
Like many others, I was scared of shipping out my oakley frames. Glad I pulled the trigger. Updated every step of the way. Great service at a great price.
Visunraya Suepukdee
I recently ordered glasses here. The customer service was amazing. I had some minor issues, but they resolved it quickly. Definitely, money’s worth.
Patty Clark
Highly recommend!! My new lenses are perfect and the price was great, fast turn around time, and great customer service.
mike madrd
Friendly employees Doctor took his time giving the exam and for an indecisive person like myself that counts as bonus points. But it's pricey for claiming to be 70% lower than the competition and they don't take insurance
James Guiry
half the price with the same quality. the only downside is it may take a week to get them however that is expected if you are sending them out vs going to a same day optometrist. I will be going back for sure
L.J. Leighton
Such a fantastic business! Staff is excellent, especially Alex, he went above and beyond, and is a true gem to deal with. Will be back, thank you!
Eileen Matyjasik (and Bob)
The ordering process was easy - saved me hundreds of dollars over a local eyeglass store. My blended lenses work great.
Andy Schirz
Awesome! The only legit replacement lens company out there. They did what that said they would do for me. My lens were replaced and are of much better quality than my originals.
I'm Proud
Very Pleased with my glasses. Great price, really good customer service and prices are unbeatable.
I'm so pleased with their service that I plan to send them another pair.
Thank you so very much!!!
Gregory Chirsan
I had 3 frames i didn't want to throw away so I sent 2, one clear lenses and the other sunglasses and these guys did a GREAT JOB! I am looking forward to the last pair. Muy Buenos.
Sawyer McLane
The lowest prices my family has seen for eyewear. The customer service is top notch. Everyone is very kind and helpful, and just all around good people.
Kal Atluri
Great product, fast service, amazing value. Got my 2 pairs of prescription glasses back with transitions in less than 10 business days.
D MAYCO
Easy process and quality product. Using ReplaceALens allowed me to re purpose frames that were still in good condition and gave me more choices for using the frames.
Gary Vogel
Wow!!! I can see again! The staff was great and answered all my questions. I would highly recommend ReplaceALens to anyone seeking a comfortable and inviting eye wear store. Thanks! G.V.
dryna Chava
Excellent quality replaced lens, it's been 2 years and still zero scratches..
Treze Ico
The 1.67 lenses came out nicely. I've been wearing their lens for the 3 and half months, and they're still functioning.
Patrick Jones
We had a lens emergency and needed some work done ahead of an international trip. Even though their lab was closed Chris and the manager were able to help us get things fixed on the spot. Thank you!!
Mike Chester
Got a pair of glasses in April of 16 while visiting the area from work in NE.
I needed them fast and paid for the quick service, they were ready before I had to leave.
Larry Rivera
Great Prices and Expert Service. Word of mouth got me here! I left the other Eye Glass Store go after 15 years with them.
Todd Terres
I order all my Drivewear glasses here. They are a great boon to daytime driving and I use them every time I drive during the day.
dave j
unsurpassed customer service quik to respond/knowledgeable thanks alex
Marty Hunt
Sitting here watching TV & thinking about how much I love my old, but new glasses. Thx to Alex & ReplaceAlens I can see again! Look no further than these folks take care of business & NO I GET NOTHING FOR THIS POST! Thx again LENS FAMILY!
Marty
Rosie Chase
I’m so glad I found this place. Dr French did a much more thorough exam and helped correct my former prescription. Plus, very reasonable in price! I highly recommended this place!
Patricia Freda
Wonderful place to do business with. Very helpful and stand behind all their work. Very efficient and fast about getting their work out and keep
you advised of progress of your order. I highly recommend RepaceALens for value, quality and outstanding service.
Ben Rosenberg
Solid business, good customer service. They told me 2-3 weeks for my drilled rimless frames but returned them in 1 week!
B g
I have had my lense done here for many years. Excellent customer service and quality products. Very good communication.
Cheryl Bickley
Just got my third pair of glasses from them and they are great. The gentleman took lots of time to adjust my frames and I love them.
l8nytcmpny
I have been to them for at least a half dozen pair of lens replacements. Right the first time with excellent communication on status.
Andrea Speedie
Fantastic customer service and super quick turnaround. My favorite sunglasses of all time are now prescription and I couldn't be happier. Thank you!
Monica Salermo
I paid for their service, and decided I didn't need it and they gave me a full refund without question! They answered all my questions, super friendly. If I need their service in the future, I will definitely go to them.
VIREN CHAUHAN
very fast service. Good communication, Reasonable price. Exact fit. This is going to my eyeware place now on. Recommend to all who wants to save money and have a good service.
Viren Chauhan
Gregory Ruffy
I have used Replace-A-Lens twice in the past 2 years and their service and quality is top notch.
mtnhibabe
...there was either no wait, or it was minimal
...your assistants were extremely warm and helpful
...for a smaller place, I felt you had a really good selection
...I didn't feel rushed or awkward taking so long to make up my mind
...felt everything done was very professional
...plan to make it "my place"
L J Zoellick
This was my first time buying from them. And everything went great. They have got me for life time costumer.The price was super The get 5 stars from me.
Elaine Montano
Love these people and business. I was able to keep my light frame and just upgrade my lenses.
Mario Andrade
I am very happy with my glasses I just received them and they seem great thanks replacealens
Kaitlin Clark
Top-notch customer service. Friendly and affordable. I'm very pleased with my new glasses!
Cory Witt
Easily the champions of glasses, there's no need to ever shop anywhere else, don't waste your time, money, or happiness on any of the competitors.
joanna powell
Love this place! I've saved so much on progressive lenses...always good quality. Highly recommend them!
Paula Neubauer
This company is the best! I'm so happy with my glasses!
Very quality workmanship!
Joe Brown
I would definitely recommend ReplacALens! There prices can't be beat, and their level of service is outstanding. I will definitely use them again.
Kim Jones
Ordered online and mailed glasses, good service awesome quality. Very happy.
Anthony Clarkson
great price, quality and service I have used replace a lens 5 times now
Lauren Taines
Great job on the lens. Fast delivery back... I'm going to buy more soon. Courteous staff..
Saqib A. Khan
Golden age of customer service still exists! Buy from them over the Internet with no fear!
Ryan Parr
A great company that is very honest and willing to help. Don't hesitate to see what they are willing to do for you.
Sari Tolpen
Excellent service and great prices. Staff is knowledgeable, friendly and patient. Highly recommend.
Victor Salcedo
I am a physician with a very complex prescription and they did a fantastic job .five stars is not enough
Andrea Rising
Love my glasses. Customer service fantastic. Certainly recommend!
Cat Estrella
Perfect. It was a perfect transaction and I'm VERY happy with my glasses. Thank you!
Melissa Shawl
Glasses were shipped quick. Script was right. Using service again....
Indranil Dandaroy
Fantastic prices, great service, no sales pressure, good quality, timely deliverable, HIGHLY recommended!!
kscamara1
Great customer service, great lenses, great price!
Nicole Brady
Great prices and helpful staff. The best place to come for your vision needs!
Mohamed Abou El Seoud
Great service and wonderful friendly stuff that provide great advice and don't try to sell you what you don't really need.
David Pandorf
Great, fast service at the best price on the internet (I looked).
Gilbert Galvan
After a few issues my glasses are perfect now. Thanks Alex.
Nancy Walker
Alex is a great guy and will take care of you!
James Boyet
Good prices, Alex knows his stuff.
Melissa Tampubolon
Affordable eye exams and excellent customer service!
Judy Freeman
Always such a great experience. You won't find better service or a better price.
Paula Musser
Had a question & they answered me quickly & clearly...very pleased with the whole experience...thanks!
Brooke Trace
Fantastic Customer Service and excellent quality!
David Nak
They surpassed their reputation on my first visit
Sam Davis
Easy. Good price and service. No problem.
73 Duster 318 CI
Great price and quality lenses
Annie Duncan
Amazing customer service, and the nicest people around!!!!
John Jai
Amazing customer service and reasonably priced.
James Clarke
Much better than expected. Seamless experience and good result.
Natalia Orloff
Phenomenal service and prices, thanks!
Julie DonCarlos
The technician was incredibly helpful. Love this place!
Ralph DeGutis
Excellent workmanship,highly skilled,great communication highly recommend
Victor Pierce
Great customer service and knowledgeable staff.
RED scoggins
if you have a difficult Rx just make sure that you work with them closely.
Joe
Great customer service, good prices
Elena Vassilevsky
Great quality, great service, easy to order.
Kevin Martin
Incredible service, saved me $200.
Michael Dickerson
Awesome staff. Great prices.
A S
So glad I found this place :-) Thanks, TJ!
Sam Brennan
Convenient. Friendly. Reasonably priced.
Giovanni L.
Excellent prices and service!!
Chanan Dayan
Fast, easy, competitive
Paul Gordon
Fantastic!!!!
Don
I have been an optician for 30 + years and had the recent delight of entering Replace a lens, I basically was there to speak with the General manager Chris.. they were extremely busy and so I just sat down, closed my eyes and waited.. while doing so I heard some of the most profoundly positive and knowledgeable descriptions of how the lenses work and then something even more astonishing was that this patient wanted to purchase multiple pairs and the young man said that it would be best to wait until she had tried the new prescription first, The prices of their frames are fantastic and the same with the lenses. I am thoroughly impressed with this company.
Mary Crislip
Carolyn Harrington
Matt Steffey
Tom Stich