Reviews of Eyemart Express. (Optician) in Columbia (South Carolina).
Eyemart Express
201 Harbison Blvd STE 110, Columbia, SC 29212, United States
Description
Information of Eyemart Express, Optician in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Eyemart Express
Sunday
Closed
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–5 pm
Popular times
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Reviews of Eyemart Express
I heard about Eyemart from a family member. Went there today for the first time with my eye prescription in hand and left with two stylish and quality pairs of glasses thanks to Madhu! Best of all, I really was impressed by the affordability of the glasses without compromising the style... and my glasses were ready in 40 minutes. I paid in full, but it is nice to know they had some no interest payment plans available.
Ist the greeting was pleasing, she was helpful while I looked for a new pair of glasses .She was knowledgeable with very good experiences.
She did her job very well getting me ready to have new glasses sent away with my lenses measurement(s) and prescription information in new glasses. The price was good and I left happy and satisfy with overall great service and such a wonderful attitude from your employee. Then when return to pick up glasses that employee was great also. I always yearly come to Eyemart Express to purchase new glasses. Thanks!!
They were VERY helpful! I’ve been wearing glasses since I was 2 years old. I believe that this is the 1st time no adjustment was needed. I was thrilled. It used to take 2 weeks for my glasses to be made. I was surprised when they called in an HOUR to tell me they were ready! I’d recommend them to anyone
My first experience with EyeMart was awesome! I was assisted immediately and helped through the entire process. Anastasia found frames for me that fit perfectly and their prices beat any of the other optical shops I had been to. And the opticians had my frames ready in 15 minutes?!? Will definitely return when the need arises.
My experience at Eyemart was amazing! I had the pleasure of working with Madhu who helped me buy 2 pairs of glasses and lenses; she also took the time to go over my insurance and made a plan for me to save money! I can't thank her enough for how quick and efficient she was- my glasses were ready in 20 minutes! Highly recommended.
The staff was very nice. They are very knowledgeable of all store products and procedures. I would recommend Eye mart Express to anyone who wants to get quality glasses at prices that you can afford . I was at the Harrison Boulevard store in Columbia. Thank you Eye Mart Express..
After a twenty min. wait at Stanton, I was told my appointment had been canceled! I walked to Eyemart express and have never been treated better! These ladies on a Saturday were exceptionally helpful and actually found a way to save me money.
The glasses that were supposed to be ready in an hour, took about 20 mins. There is absolutely nothing negative to say about this staff or Eyemart Express! What a great experience!
Super helpful and knowledgeable…very professional…super fast service and excellent prices …received glasses in a week - both pairs!! Definitely referring family and friends to Eyemart Express on Harbison Blvd!!! Already referred 2 of my coworkers:)
Most mom and pop optometrists are like car dealerships - they won’t give you your prescription because they want you to get glasses from them and worse those glasses take 3 weeks to get to you. That’s been my experience for decades. Thankful for Eyemart though. After dealing with optometrists getting my basic pair of single vision glasses wrong - and having to wait another 3 weeks i went to Eyemart with my prescription rx. My local optometrist advised me against going to one of these stores. I’m so glad I didn’t listen to him. I researched several places like Stanton Optical and just kept seeing positive reviews at EM. So The Harbison store is well run and have down to earth people. I like that a lot. You don’t get hounded by people who want to sell you - they actually seemed to care. In fact I was desperate because I couldn’t see out of my current ones. They told me they could get one done in an hour. And another one with hi index in 3 weeks. One hour? Wow! It was 5:30pm as well when I desperately walked in. Later found out one lady was the general manager. The vibe in there was completely different from the usual place. With a good manager you usually end up with a good team and that’s what I saw. They got me in quickly and within an hour I got a text at 6:20 that it was ready. I was so happy. I could see! Initially I was having problems seeing but the general manager worked on my glasses a little more to get it right. And she did! I can finally see. After months of seeing thru scratched up lenses and waiting for the other optometrist to get it done right - The plastic lenses worked! Definitely beats paying $800 and waiting 6 weeks. with a basic frame and plastic lenses you’re paying a fraction of what mom and pop stores would charge. I might drop back in later and get a few more cause after wearing mine for a couple weeks it’s been fantastic. This is the only place in Columbia that was willing to get me in quick especially give my high -10+ prescription. Most peoples that promise one hour glasses can’t even do -10 or more prescription RXs. Eyemart can and I wish I could give them more stars
Awesome customer service. I was at ease not getting a new pair know I pay $600.00 on my old pair. But the young lady that represented Eyemart was so patient and explained how my insurance was paying for it. Thank you
Arrive at Eyemart was greeted friendly, customer service was really excellent and they assist me with my eyewear and got t me situation with glasses and I was out of there. Came back to pick up some readers just as she say less than an hour. Thank you!!
I had a very positive experience with Badhi. She was helpful, knowledge, and helped me get the most from my insurance. I would highly recommend her to anyone looking for eye glasses.
They are amazing at the store on Harbison Blvd., Columbia,SC! They greet everyone who comes through their doors! And always honest if a pair of glasses don’t look good on me!! Won’t go anywhere else!
Wonderful experience. First time having to wear glasses and I was told it would take 1 hour and it only took 15 minutes for both pairs to be made. Great facility.
The customer service with Jessica was awesome, very professional and patient! The wait time to for glasses was fast
Harbison Eyemart was amazing. The staff was able to pick out a pair of glasses to fit my face shape. Would normally not have gone for this pair but I absolutely love them. Thank you!
Fast Service Clear Glasses Friendly Staff Good Price. Highly Recommend.
I’ve been shopping at Eyemarts around America for years and customer service is never an issue. This time I had the pleasure of working with Anastasia and she was nothing short of excellent. Very patient and helped me on multiple visits, she remembered my name, my style preference and my glasses size. She didn’t mind taking what felt like every single pair of glasses off the shelve and in the drawers and never making me feel like a bother or an inconvenience, which I was being. She is a gem and I couldn’t thank her enough. Lastly my glasses were ready in under an hour so a big thanks to the techs as well.
Excellent customer service. Came in at 3 pm, walked out with new glasses a hour and half later. Very happy with experience.
My first experience with Martinez Eye Associates was excellent! The staff was wonderful. I truly appreciated the friendly and professional service. Dr. Valerie Gallo was knowledgeable and knows what she's doing. Thank you 😊 I was able to go next door to get my glasses made. The woman that helped me was really super South east Asian woman that really knows her stuff. She just knew what to say and it was spot on.
The service I received was by far the best I've gotten in a while. The associate was knowledgeable and very informative. I enjoyed the friendliness of the staff. I would recommend to anyone. Most of all I really love my glasses!
I had an awesome experience, with Eyemart! I received professional and courteous service. Mandu took the time with me and she helped he pick out a wonderful frame that that I really love. Thank you Mandu! for your help and too all the wonderful staff at Eyemart in Harbison.
1st time using Eyemart Express, and the service was amazing the eye doctor spent all the time with me that I needed . She never rush my personal service needed to give me what I needed to correct my vision ! And after finding my glasses and the order sent to the lab I had 2 complete pair of glasses done in 27 minutes ! Great place to get your needs met. Being from Florida myself , I have found my new vision store and it is worth the travel next year for my next exam! Thank you Eyemart Express columbia ,Sc.
They were very good and knowledgeable about their products. I would recommend them too anymore and I will be going back.
I had a terrific experience at Eye Mart Express on Harbison. The Store Associate Madhu was so helpful, kind and patient that I felt confident that my glasses would be top notch! I picked out one frame, and then she told me that I got a free one for the price of the one frame!! The total price was less that half of the price from another retailer!! The icing on the cake is that the glasses were finished in 20 min! I love my new Eye Mart Express glasses!!
I tried them because I broke my glasses and couldn't get an appointment at my regular doctor. They provided excellent customer service. Ms. Ann and Ms. Melissa was very knowledgeable and helpful on the glasses side. Dr. Gallo was great. She took time to explain the changes in n my prescription and answered all my questions and made suggestions. I was so impressed with her and her office crew that I have decided to make her my new optometrist. I will highly recommend Eyemart Express on Harbison in Columbia.
I visited four other places for glasses before buying here. The staff was extremely professional in every way. The woman that helped me (Madhu) deserves a raise! She was patient and encouraged me to take my time in making a decision. In fact, I came back a second time and I ended up finding something more to my liking. Thus far, I have nothing but good things to say and I will definitely share my experience with others.
Always a great experience with Eyemart Express! Mahdu is always so kind and helpful, she gives top notch customer service. I also observed a young lady named Vanessa who seemed awesome and helpful to those she was helping.
It was a great experience with the kindness of the entire staff at Harbison eye mart, very professional and very helpful 😀 …
The initial visit when I chose my frames was excellent. However, when I picked up my glasses the experience was not the same. I was not asked to have a seat, I had to stand at the counter while I tried on the glasses and while one pair was adjusted. There was ample seating available that would have been socially distanced from the other clients. I will not be returning to this location nor will I recommend it to anyone.
Dr Valerie Gallo and eye mart were able to dial in and correct my vision that other doctor said would not happen with my extreme eye condition because of a scar on my eye not only did they fix it but was able to get my glasses the same day
Got both pairs of my sons glasses and 2 pairs of glasses for me for the same price I am usually paying for just mine elsewhere due to my high prescription! And we got 3/4 pairs within an hour.
Great people to work with. Awesome selection of frames. Amazing prices!!
I had great customer service from Anastacia at this location! She was very patient & attentive with my needs (my first time buying prescription eyeglasses). Thank you for being such a pleasure!
When I tell you they were the BEST! So I had a appointment at Stanton Optical & when I walked in they told me they canceled my appointment because they were over booked. Of course I was mad & left.As im leaving I see Eyemart. I told the woman at the desk I was upset and what happened. She squeezed me right in and said if I can wait 30 mins I can be seen. The whole office was friendly. They truly made my day. They made me feel very welcomed. Then when I went over to pick my glasses they ran to me & was ready to jump in and help me. The best part was you could get your glasses the same day! They have amazing prices. They said my glasses would be done in a hour but it only took 20 mins. I definitely will be back, they have a new customer for sure. I couldn’t find ANYTHING wrong about this place or the workers. If I could give them 100 stars I would.
Dr. Gallo is very knowledgeable and concerned about helping you get the best eye service. Ms Madhu will make sure you get the best fitting and affordable glasses. The customer service is truly excellent!!!
Anastacia was extremely helpful, friendly, and knowledgeable in helping pick out the right glasses for me. She was also helpful in getting any eligible discounts. I will definitely return to Eyemart Express in the future.
Great people love Eyemart I’d never go anywhere else for my eyes!!!
Anastasia was wonderful. Fixed my glass, cleaned them, and help with a variety of questions.
Mrs. Pat was very helpful. She was very prompt and knowledgeable with everything I needed. I also witnessed her previous customer being VERY rude to her. She was very patient and kind with that customer. We should all be blessed with such humility.
I unexpectedly broke my glasses (progressive lenses). I could not find my prescription. My doctor’s office said they could fax it directly to location that would make my glasses. I went to Eyemart. When I got there I found I had to wait until later in the day when the doctor had finished with patients to get the prescription. Eyemart fit me in for an eye exam. My prescription was difficult so could not be made on-site, but they were able to make me a pair of single vision glasses in an hour that would allow me to see long distance. They were life savers. I especially thank Brittany and Anne for their help. But everyone I worked with was kind, considerate and helpful.
True to word glasses in 30 minutes service was very prompt always has glasses made there before.
We went here for my daughters first pair of glasses. We were greeted as we walked in the door told to find what we liked . They explained our options and within the hour she had 2 pairs of glasses. No hassle. No problems. Great staff. Nice glasses. We got 2 pair for the price of one pair at our eye doctors office. We went with the upgraded lenses suggested by our eye doctor at another office. Overall very pleased with this location. Thank you.
Had a wonderful experience, I got in the same day I called! Overall From the front desk to the doctor and picking out glasses afterwards, was a friendly environment! Definitely left happy and best of all I got some glasses I’m happy with and they have a warranty on them! Oh yeah got my second pair free :) I Highly recommend this place!
I had a wonderful experience here. My mom lost her glasses after a horrible car accident and needed something immediately due to not being able to see without them. Anne helped us and she was so super sweet and nice. She was very personable and genuinely cared about helping us. On top of all of this the glasses were ready in 21 minutes which was amazing! It was not easy for my mom to get around due to the injuries from her accident. When we arrived to pick the glasses up Anne saw us struggling to get out of the car and immediately brought the glasses outside to us. I was absolutely stunned. She not only brought them to us she allowed her to try them on in the car and checked the fit as well. We didn’t have to move at all. It is not everyday that you see this kind of customer service. I am so thankful for Anne and how much she cared. I will most definitely recommend!
Great prices, fast service. Two sets made in 21 minutes.
Good selection of frames. I brought in my prescription and the glasses were ready when promised. They worked with me to get an exact fit.
Madhu helped me pick out glasses and was very kind, friendly, patient, and helpful. My eyes were diluted from eye appointment so I really needed some assistance. The manager made sure I could get my glasses the same day even though it was evening and about an hour from closing when we completed the order. I don't live in Irmo so not making a second trip was much appreciated! I was able to get two pairs of glasses quickly and ready for work the next day at home or the office. This visit was a great experience and everything I was hoping for when I came to get new glasses. Thank you!
This is my second time going to get my glasses at EyeMart Express. My experience has been great. I Love my new glasses and lenses. My lenses are a progressive bifocal and I have high index lenses, due to my distance prescription is so bad. This is my second pair with the progressive lenses. I can see well with them. Great service and well trained staff.
Will definitely go back and recommend 😎
Service was excellent. Madhu was the person I worked with. She was very patient with communicating with me since I am very hard of hearing. She was very pleasant and is a wonderful asset to your company. Glasses were made very quickly.
I took my mother to get her glasses and the staff were very helpful. My mom picked out her frames, which were very reasonably priced. She got the progressive lenses, scratch-free lenses, with a tint, in 2 frames for less than $235.
We left to go eat and was sent a text message when the glasses were ready. It took them about 1 hour to have both pair ready and my mom was extremely pleased with the quality of the frames and customer service. Will definitely go again!!
Mashu was most professional and a delight to work with. She went over my insurance benefits so I could maximize my benefits which I didn’t know everything about my plan, like 19.99 pair of extra glasses for free, and $150 frames allowance. She pulled several frames that would fit my smaller face, and she was just an overall personal and delightful person.
The lady who helped me was so kind and encouraging! She picked out a dozen frames for me, helped me decide, filed insurance, and checked me out in less than 40 minutes. I got my glasses the same day! I will go back!
Very friendly and very professional! The optometrist Department was a lot of fun and it was very easy and very professional as well. From the time I walked into the receptionist to the time I walked out I was impressed the eye exam was very thorough and the ladies were so funny and so relaxing. And then the Eyemart Express itself was a very relaxed atmosphere and Kat was so helpful in picking out frames that complimented my face structure. The whole experience was a pleasure and I left being a very satisfied customer.
This location is simply awesome the front desk staff and the eye mart staff are great!!! They were friendly and professional i was greeted at entry and felt appreciated. Thank you ladies/ Team the optometrist is outstanding!!!! Great deal on eye wear too
I have never had such a pleasant experience at an Optometrist! Dr. Daniel was great and the receptionists were so sweet. The Eyemart employees, Chad in particular, were thorough and took any time we needed with them. They were all very welcoming and very friendly! My glasses were ready and made in 18 minutes! Amazing! I'm not going anywhere else!
This was a very pleasant experience. The representative was knowledgeable, efficient. She did not pressure me to buy more expensive glasses. I got 2 pair of progressive glasses for $130! An incredible value, and fast. I got the text message for the non-sunglasses in 30 minutes. I had both pair in less than 3 hours.
Highly recommended!
The employees here are amazing & so nice. Kat helped me out a lot. She took her time helping me find the glasses that fit me best & she had excellent customer service! I would definitely recommend going here! Not to mention I got 2 pair of glasses for only 150.00, so great prices, great customer service. What's not to like about them.
We got replacement glasses for my son quickly and at a reasonable price. The staff was helpful. We will go here again. Update: We had to replace my son's glasses again - boys! - and the folks here were super-helpful again. Definitely our store for getting glasses! The prices are good and getting glasses quickly is a bonus.
It was a wonderful experience. Quick and easy had my glasses in under 15 minutes. Friendly staff, they know what they are doing. I will be back!!!!💜💜💜 …
I enjoyed my visit, very professional, timely , .
I picked lovely glasses , didn't get all the perks , the assistant was nice about it.Just couldn't afford it. I left happy , not rushed and satisfied. I will tell my family and friends of the great experience at Eyemart Express.
This is one very professional and patient Eyemart. We had to try on just about every pair of glasses before we could find one to fit me properly. Never time did they complain, got upset and we rude. They remained very courteous and respectable at all time. This is the place to be for superior service.
Visiting SC from Buffalo NY when my glasses were chewed by host dog! Needed Glasses and Eye exam because my prescription was out of date. Called a few places but could not get the glasses for 10 days to two weeks. Noticed some nice deals at a place called Eyemart on Harbison Blvd. so I called and got an appointment for an eye exam the next day at 2 o’clock. By 7 o’clock I was headed home with a nice pair of glasses and a pair of prescription sunglasses. They were both made within a couple hours and best price I ever paid. Everyone was very helpful and very pleasant and nice to work with. Crystal was very knowledgeable and helpful also. Definitely would give this more stars if I could. Five star product and five star service. Thank you so much Eyemart !!
I was a first time customer there. Madhu was the employee who waited on me. She was excellent. Very knowledgeable. I would like recommend Eyemart Express in Harbison.
Absolutely amazing staff. I went between 10 glasses and they were very patient, kind, and professional. Recommend them to everyone. This is my first pair of glasses for digital eye strain. They exceeded all my expectations.
I must say I was a little hesitant after reading some of the negative reviews but overall Eyemart Express how a better rating then other local businesses. I called to make an appointment for my son and they were able to him that same afternoon. They were nothing but friendly and professional and did not try to push all the extra add-on down on throat. I knew the price of the eye exam before going in and they even honored a back to school special for glasses for my son who is way beyond that age. Great price for a years worth of contacts with rebate! Will be back!
When I went to choose my glasses there were only 2 people waiting on customers so the wait was a little long. The lady that helped me was very nice. She explained my insurance benefits and was very patient while I made my decision. When I picked up my glasses she waited on me again and made sure my glasses fit properly and were comfortable. So happy that Neta helped me both time. She was a pleasure to work with. Thank you Neta!
I had a good experience. I was greeted and assisted within a reasonable period of time. The store was very busy so I had to wait longer that I had expected but everything went well. When my name was called during my initial visit, another customer was assisted because she approached the associate and she did not tell the associate that she was not the person whose name was called. I waited for a short time in order to observe what would happen next. Within minutes, I approached another associate to explain what happened and she was very apologetic. She assisted me as soon as she completed the task that she was involved in at that moment. I was pleased that the associate apologized for what happened.
Both pair of my glasses were ready within less than 2 hours of me exiting the store. When I returned to the store to pickup my glasses. I was in and out of the store within one hour. The store was still very busy.
I had a good experience. The staff was cordial and polite. The service was good. The prices were reasonable. I was treated like a valued customer.
The best experience ever with buying eyeglasses for my son. Customer service was amazing and we received our eyeglasses super fast! I plan on this being my new go-to place for eye glasses.
This place is amazing. The eye exam was quick & easy. I was in & out. I was able to pick up my glasses in about 1 hour after I order them. There is a variety & style of glasses to choose from. I was able to get two pairs of glasses, with transitions lenses for a unbeatable price. Crystal made my visit very easy and simple. She was so helpful & patient with me. She was able to explain to me which lenses would work better for my prescription, which style looked the best on me & prices for my budget. I did picked out the Fendi frames, but I put them back because the lenses weren't in stock, but Crystal was able to accommodate me & get the lenses that I needed. She didn't charge me for those lenses since they weren't in stock. I was now able to get the Fendi glasses for half the price. (Such a sweet deal) I will return back.
Customer service was excellent! Kat made me feel so comfortable with helping me pick out my glasses, she didn’t rush me & she wanted me to take my time & find what was right for me. She’s is just an overall super nice person & it’s very rare to come across great customer service like that. I been coming here for years & will continue to do so, thank you eye mart employees :-)
Good customer service on a 1st come, 1st serve basis. Will allow you to browse frames and lense options while waiting on a representative to assist you. Although intended as a backup pair, I can honestly see with my glasses better than I can through my eye contacts from an alternate source. Should have gone with the 2 for $39 and got a pair of sun glasses.
The customer service from Madhu was nice and pleasant. Even though I was skipped over by another worker that was there. And she took someone else while Madhu was still working with someone else. But I’m glad Madhu waited on me instead. So I Madhu 5 stars.
The doc office is a good job. Quick and easy and not pushy. Best price in town for an eye exam if you are paying out of pocket. The frame store was okay, nice people but had to wait a while. I would recommend.
It was an amazing experience. The staff was helpful in helping me find frames for my face shape and kept me in my budget. The glasses were ready in a timely manner. I will definitely use them again and recommend them.
Very pleasant, nice, caring and clean environment. My first time in a long time to have a eye exam experience. I tell you I chose the perfect place to go.. The front desk lady smiling very helpful, the lady that called me back smiling and I can tell she likes her job and the last lady that did my exam was awesome she explained everything to me, so caring, I can also tell she love her job. They really WOWED me.. I bout forgot we was going through so much in the world. I Thank you all Soo much. Me and my children attend here and no where else have our business. We Thank y'all.. Stay Safe ❤️
This has been the best customer service experience ever. From scheduling my appointment at a convenient time for me, to helping me with my glasses purchase. I would definitely recommend this place for great quality eyeglasses and impeccable customer service.
I was assisted by two very sweet young ladies, one by the name of Crystal and the other I believe was a manager but I did not catch her name. However, they made what would have been a long tedious experience after an even longer day of work, fun and worthwhile. The two of them actually helped me pick out two pairs of frames that were not only stunning but fit my face very well. Because of this my confidence received a bit of a boost. 😅 The process was not very lengthy at all and I appreciate them for making my experience a great one. I’ll definitely be back!
Our 1st visit was awesome. Brittany was very helpful and knowledgeable. When we picked up the glasses, they were off due to prescription error. Spoke with Christi over the phone the next day. She was very polite, helpful and patient. 2nd visit to have lenses corrected- Christi wasn't work and no one had a clue what I was talking about. Was told a phone call would be place to Christi and we would receive a call back. 3rd visit, because we didn't get a call back, after waiting 45 minutes, again since no one knew what I was talking about, we left due to my husband getting irritated (the glasses were for him). Well today, i called before going in because I didn't want to make ANOTHER unsuccessful trip- i heard Anna the one who answered the phone tell another coworker i was being "nasty" to her because i was asking her question. Which i did inform her that i heard what she said and didn't appreciate the lie, which she claims she "caught herself" and quess I didnt hear that part. Any hoot, Christi and Brittany were working when we went in. Christi remembered who I wad. Although the correct prescription had to be faxed over again (2 time couldn't be found), and more glasses had to be picked out (the original pair couldn't be found either), the customer service we received from Christi and the store manager Doriss, was so awesome not only did we get the correct glasses, we ended up purchasing a pair of prescription motorcycle glasses and a backup pair. Within 2 hours we walked out with 4 pair of glasses total.
The staff knows it’s products well. They work with you to find the glasses just right for you. Their selection is wide and they are not pushy. My glasses were made very quickly. They will fix any problem you initially have with the glasses.I am very pleased.
It was my first time going there everyone was so nice and helpful. I will go back and refer others to go also.
When I arrived at Eyemart Express on Harbison Blvd. in Columbia, SC, there were several families waiting for assistance. We browsed the store for a short while before being approached by an associate. She greeted us with a smile and sincerely apologized for our wait. The associate who assisted us was a delight to converse with. She was genuinely friendly and had an upbeat personality.
While searching for just the right pair of frames, the associate did a great job at advising as to which frame might be the most appropriate for our situation and provided her reasoning for the same. She demonstrated a high level of knowledge about the various products discussed. She listened attentively to what we had to say and focused on our needs throughout the visit without any interruptions. She did not try to override our decisions, but did a good job at advising us, as we went along through the process of finding the right pair of glasses.
The associate promised our glasses would be ready by noon on the next day. They were ready for pick up as promised. When we arrived to pick up the glasses, there were quite a few people waiting to be served. After waiting forty-five minutes, we were able to get the glasses adjusted for a comfortable fit. The associate who adjusted the glasses, provided us with a case and cleaning cloth, and then showed us how to best care for them.
I found this experience with Eyemart Express to be a positive one. I would certainly make another purchase with them again. The overall service was excellent and the final end product looked good. I think we received good value for the money spent on the glasses today. Prices were quite reasonable and the products were of good quality. I would definitely recommend this store location to friends and family.
My child has broken her glasses and the staff was wonderful and helpful and got things done quickly,I can’t say enough good things about them and have and will recommend them to friends and family, thank you again for all your help!
We really like our experience with Eye mart Express. Everyone at this location was extremely nice. Chad waited on us, and he spent the time to give us the better cost. I still paid a lot, since my husband''s insurance is not that good anyway. He had several strokes in 2016, and we had already been to Walmart on Sunset Blvd. in Lexington. They were not able to filled the prescription after being told twice that they would be ready in 10 days or less. I got our money back there after the second time. Eye mart Express was able to fill the prescription and only took 4 hours to fill it!
I am very pleased with my new aviator prescription sunglasses. Raneisha helped me make the selection and she ensured that my progressive lens were accurate. Great service and very quick. I like the one year warranty on the frames.
This is an edit from my previous comment which can be found below. Eyemart customer service saw the comment and called to let me know that they were sorry for my inconvenience and they gave me 6 months of contacts on the house. I wanted to clarify that the administration and doctors were polite and professional, it was only the unexpected wait I was unhappy about which they assured was an irregular occurrence.
They overbook appointments and promise walk ins that push the ones that made appointments back. Very disrespectful.
The staff was very educated, took their time answering all my questions & choosing my new frames & lenses. They expedited making my glasses to fix into my time constraints. Two pair of frames & lenses for under $100 fit my budget perfectly.
I took all three of my kids her. One out of the three gets compliments all the time about her glasses. This made it easy for her to wear them and even boost her confidence/self esteem.
I accidentally stepped on my glasses and thought I would have to buy a new pair. After looking at the damage I considered that maybe they could be fixed instead. I called quite a few optical shops just exploring the possibility. I was pleasantly surprised when I called and described the damage and they knew exactly what I needed. After a quick 10 minute visit to the store I walked out with a no charge repair and a big smile. They were quick and friendly and I will be visiting them again.
From the moment you step foot into the store - you are greeted with “Hello” & asked “how can we help you! Superior service, from answering questions to repeating answers if you don’t understand! The entire staff were super kind! Got 2 pairs of glasses, including polycarbonate lenses on both, glare reduction & warranty protection all for 145.00!!! Do yourself a favor & get your eyes a great deal plus save money!
I was very impressed with my experience at EyeMart Express! Kristy went out of her way to help me locate a pair of glasses and ensured that I was getting the best deal. I would highly recommend giving them a try.
First time here. Lots of frames to choose from. Customer service was great. Very clean. Turn around time was acceptable. I will be going back for future vision needs.
Good service! Glasses are great quality and made quicker than promised.
They were very friendly, answered questions, not pushy, and very reasonable. I would recommend them. And I would use them again. I've never been able to get my glasses the same day before. I was very impressed.
I always get exceptional service from the doctor doing the exam to the assistants to the salespeople helping me choose my new glasses. My glasses are always great quality and are completed quickly and with complete accuracy.
Lots of stylish frames, very helpful and patient as I went back and forth on what I wanted. Best of all, lenses are perfect, I can see perfect. I’ve tried other places for lenses but I have stigmatizes in both eyes. The team at Eyemart in Lexington is a group of pros!
Wonderful, caring staff! Had my eyes examined at a Walmart vision center and they gave me a prescription that was way too strong, and when I told them about the horrible migraines, they just laughed and walked away. A year later I was referred to Eyemart by coworkers, and my glasses are so much better! I have astigmatism so it's going to take a bit for my eyes to adjust, but they told me that if I had any issues to please come back and they will adjust the prescription. Wonderful staff! Will definitely be back for any of my vision care needs.
First time going here. It was wonderful. Everyone is nice & welcoming. They take their time with you to explain everything & help you in anyway they can. Almost everyones galsses that were ordered were ready same day. Mine only took 30 minutes (instead of the normal 2 weeks) & they were perfect. Love this place & the staff definitely will return, eyemark express customer for life.
I could not believe how awesome my my new normal wear and sunglasses are . The personalized professional service was outstanding ! I have - only - high marks and great recommendations for this place ! I am telling you - the drive from Forest and Beltline - exceeded and surpassed my expectations !
I have been shopping here since 2015. They always deliver fast, courteous service. I get compliments on my eyewear no matter how old my frames are. I recommend them every time I’m asked about my frames.
I have been going to Eyemart express for several years and have never had any problems with the service or the products we received. Most of my family goes to Eyemart now.
Friendly, helpful staff! Great selection and prices.! My new glasses were ready in 25 minutes. I will shop with them again!
My husband and I had a wonderful Experience! Especially being New Year's eve day. The staff was professional, courteous and very knowledgeable about their products. We both highly recommend this place. Decent prices and options to choose from.
I've never had a problem being seen timely or anyone being rude to me. I have horrible vision and sensitivity to some contact brands. The office was great in working with me to find a contact I could wear, and the doctor is great at finding the right prescription for my eyes.
Anne was awesome. Great selection, low pressure, engaging, and timely. 2 pair of glasses in the time it took to get my nails manicured.
I don't care for the one hour express prescription.
I was satisfied that they sent my prescription to a Lab.
Great Customer Service and guarantee!! Anne went over and above to make sure my glasses worked for me! Just ask for her :)
I have purchased several pairs of eyeglasses from Eyemart Express on Harbison in Columbia SC. From time to time I have had issues with adjustments, chosing the right frames etc. and my go-to person there is ALWAYS Leslie. She is so courteous and always ready to help with anything I need. I have noticed she is also this way with anyone she waits on.She really goes that extra mile to make sure I am satisfied with my purchase. Eyemart is listed in my contacts on my iPhone and below it is Leslie's name.........one in the same to me. Thanks Leslie, they need more like you.
Love Dr. Daniels and his professional team at Eye Mart on Harbison. All the girls are so friendly, fun and helpful. My whole family goes there for their eye needs! Love my new glasses!
They IMMEDIATELY handled my concern, made me new glasses and I couldn’t be happier!
GREAT PLACE TO DO BUSINESS !!! Super awesome staff
They are always friendly and courteous. Even when slammed with customers, the staff works diligently and professionally to meet your needs as quickly as possibly. We are always greeted when we enter, asked how they can help, and directed to someone or to sign in even if they are helping others.
The first pair I needed were done in about 30 minutes, looked great. The prescription sunglasses took a little longer but looked even cooler. People were really welcoming and great to work with
Maggie was amazingly knowledgeable and nice! It's hard to find glasses that fit my face and she spent time and found just what I needed. I am very pleased! I will be back and recommend my friends.
Ms Crystal and her staff were excellent!! Yes be referred 1 person and my mom is also planning to shop for new eyewear at Eyemart Express on Harbison! They Rock!
Visited the Harbison store in Columbia for a simple fix on my sunglasses. Mason was extremely helpful, and very professional. He's a great asset to your company! Definitely requesting him on my next visit.
Amazing Service, Bright Smiles, and extreme value!
I purchased my current and favorite pair of glasses ever from Eyemart! Definitely would recommend!
These guys did a great job after a bad experience with Americas Best. I wanted to get the basic cheapest package but could not get prices on lens options from them. Then I said forget it and just let me pay for the prescription only and they would not let me for 45 minites. I am disabled, and on oxygen and they would keep trying to up sell me. I had to get ugly to get my prescription, pay for it and get out of there. The next day I took my
prescription to EYEMART EXPRESS and got the greatest service while buying the cheepest two for under 80 dollar package on progressive lens. They helped me save money instead of telling me there is no way to get the advertised special like AMERICA'S BEST did. Thank you EYEMART EXPRESS you really are America's best!
Madhu was amazing!! My experience was beyond professional and perfect. Highly recommend eye mart for glasses!!!
They made me like an movie star in my glasses.
Great place for customers who looking for eyegear all due the staff's are a bit clingy & sure the waiting time can expect over 30 minutes. But its the fastest eye marker glasses store I've ever been & seen!
Customer service was excellent! Thank you EyeMart Express. Just want to add to my comment. My eyecare representative, Chad, was great! This young man was courteous as well as professional!
Took my prescription to them and they were so very pleasant and helped me pick out the perfect frames and paid alot less than the eye doctor I went to wanted and I had them I less than an hour instead of waiting 2 weeks for them to come in
Great friendly and knowledgeable staff. Nice selection of glasses and affordable to. I will definitely be coming back for my next glasses that I purchase.
They were able to get in within an hour at the eye doctor and then I had two new pairs of glasses within 30 mins. Would 100% recommend!!!
Anne was amazing! Best experience I’ve had in a long time shopping with any retailer! 2 pairs of glasses in less than an hour!
Anastacia was very helpful!!! Would highly recommend Eye Mart Express!!!
Great experience! Prices were good and I got my glasses within less than an hour! Chad was AMAZING and helped with everything!
Great experience!!!! They stYed that my glasses should be ready in 2-3 hrs but they were ready in an hour and a half! Great professional service!
Me and my daughter was at eyemart express ,we had a good experience and the people were very nice My glasses came back really fast and they are perfect.
I highly recommend getting your prescription for your glasses filled here. Staff is awesome! Took time to help me choose a frame and was very helpful. My glasses are excellent!
Service was great. Staff was very friendly and informative. Frames had a wide variety of selection. Glasses were ready before the projected time.
Excellent customer service, great value, amazing selection of frames, and quick service! We loved working with Kat, and I will refer my friends and family to Eyemart Express!
Eyemart Express went far beyond the call to make sure i was completely satisfied with my exam. I have no complaint. I will spread the word about them
They were awesome I loved the eye doctor he took his time and now I can see how I'm suppose to.I would of have them a 5 star but when I went to pay to get glasses that day the one lady kept ignoring me took care of people that came in after me when I was standing there for 30 mins she was unprofessional wish I caught her name but I wasn't able to other than that my experience was great
The service @ Eyemart Express is the best.They are very professional & I appreciate Mrs. Kristi for helping me choose the proper frames for my lifestyle.Im extremely satisfied with my glasses.
Quick, easy, and nice looking glasses. They finished both of my pairs in less than an hour (not including the time it took to do the actual exam, which was probably 30 mins).
Great service fast service said glasses would be ready in an hour and was ready within 30 mins will be going back very friendly staff that don't rush u or try to push u into getting things u don't need love this place
Took my son to the Columbia, SC location at Harbison to have glasses made; the staff was helpful and courteous.
I absolutely love Eyemart Express! They have great coupons & the staff couldn't be nicer. I won't go anywhere else for glass wear.
Great costumer Service, great selection of frames and reasonable prices. I got the exact frames I was looking for. Sierra helped me and she was great!
Staff was helpful, friendly and provided great customer service. Glasses were made and ready in no time. Great experience!
The staff was very friendly and helpful on all levels from the time I walked in to the time I checked out. The service and dedication to a pleasurable experience makes me want to patronize again in the near future. Thank you.
Friendly and helpful staff. Plus great prices and selection!! I will definitely be going back!
Staff was very nice . ANASTASIA HELP ME MAKE
MY CHOICES OF TO PAIRS ...VERY SATISFIED...
Great experience they were very nice not too expensive I got the glasses I wanted great customer service I highly recommend going there
I really love my glasses.The atmosphere is kind and sweet.I love to be greeted with appreciation as a customer.I been bringing my mom here for 2 yrs..She also love this place and the ppl..We are all like family
Dr. Gallo is the best eye doctor I have ever had, she listened to me, took her time, and gave me great recommendations. I will certainly be back.
From the front door until the examination rooms .All the eye mart staff was great .I must say one of the best examples of customer service.
Great experience. Glasses made for me in 27 minutes.
They were friendly, helpful,and answered all my questions,my classes were ready in halftime that they said, The Price's were half the price of others close to them,they were even helpful in explaining The difference in the frames,
I had a great experience both time I purchased glasses at Eyemart Express.
Constant attention and friendliness. All the employees enjoy their work. Ms Raneisha (maybe spelled so), was utterly wonderful. Great help with the whole process!
Great experience, both with the adjoining doctor and getting glasses. Staff was friendly and Neta was very kind and patient with all my questions!
Quick glasses, budget friendly
Staff was very helpful and, most importantly, when I left I didn't feel like I had just been hustled.
The associate Vanessa was on it, this was the first time an associate from this location treated me like I matter.
Great experience trying to get glasses in an emergency situation. Friendly and helpful. Lots of options in different price ranges.
Had a great experience at Eyemart because of Crystal! She was a great employee who was patient and helped answer all of our questions.
Lesa was very helpful, friendly professional, she went above and beyond her job title to help me with my glasses and I love my new glasses thanks to her.
Eyemart Express got me in and got me out. My glasses were ready in 11 minutes.
I've been coming here since they opened I think around 2011 and I have never had a single problem. Great local shop!
Madhu was excellent. Good discussion of options. Very fast service.
Great customer service! They were patient and helpful! I love my new Ellen glasses!!
I loved this place with same day glasses. I really enjoyed working with Madhu !!!
The location i went to in harbison was amazing. Thank you mrs doris c for being so kinda and helpful. Good prices good glasses and prompt.
Nice work
Have used EyeMart for several years - always has great service.
Everyone was very professional and very caring, and I also love my new glasses
Was very pleased we had to get glasses for our daughter she is happy so we are happy my daughter is 12 and liked the experience
I really enjoy the service great staff. My glasses are the best ever again Thanks
I’ve been going to eyemart for years now, and I’ve always had great experiences going to the eye doctor and getting classes from them.
I was referred here by my best friend over visiting a local competitor. I was very pleased with my experience. I'd recommend them highly.
Great customer service! From start to finish. It took a while to get everything done, but I wasn't rushed. Good customer service.
Great fast service.
They did what I needed them to do.
Very helpful in selecting frames, fast service too.
Glasses fit great had no problem at the store got glasses back in less time than they said.
Fast and courteous service has always been provided. I've recommended them to several friends and family members.
The employees were very professional and courteous. Overall they did an excellent job.
Fast service, great prices!
Great place to fill your prescription we had the pleasure of having Chad help us I would recommend this place
Always a pleasure. They work great as a Team. The associates are quick and resourceful.
Glasses fit great and personal were awesome
Very friendly . Maggie and Ranesria were most helpful and very professional. Most enjoyable experience
Friendly, professional team. Great prices and great customer service. Highly recommend!
I enjoyed the customer service from the staff.
Awesome service and great prices!
They put the bifocal too high,other wise they they were very professional and the service was very good
Very friendly and friendly staff. Love my 🤓 glasses! …
Excellent service!
Excellent product
I’m happy
Great professional customer service. Very attentive to your family while they wait.
The lady was very informative, prompt and efficient!
Great place to get glasses!
Great quality and customer service at a low price. Thanks Eyemart.
Anastasia was very helpful and nice!😊 …
Super helpful and friendly! I was visiting from out of town and needed contacts. Was in and out quickly.
Great service grest treament great followthrough
Great customer service! Knowledgeable staff. We will return
Love the customer service. Enjoying my glasses
They Are Always Great
Wonderful and helpful staff. I'm very happy with my experience.
I am happy. The light skin girl was very nice.
So very helpful and very friendly attitude. You don't find that so often! Thanks for all you do!
Wonderful staff very helpful. Love going here for me and my family
Initially apprehensive; however, I was satisfied with the product & service received (Mason).
The Staff were helpful and friendly. 10/10 would go again.
Very helpful and friendly glasses right on time
Staff was nice and very resourceful very good customer service
Wonderful staff great deals very very nice people
Great !! Needs a little adjusting, but I like the look.
Very friendly and helpful prices are great.
Nice people, good selection and great prices.
2 pairs of glasses, one being sunglasses- complete under an hour!
Customer first feeling
Always the best service I've ever had
On very good service. Staff was very helpful.
Unbelievably fast service and helpful, competent staff.
Very friendly staff very fast service.
Great fast service and beautiful smiles
Great glass at a great price.
Fantastic better than great
Great service and merchandise.
Love going to them
Great job thank
The only place I go!
Great prices
The people/service was professional, nice, and very helpful
The customer service were extremely knowledgeable, friendly, and courteous. You should be proud of how they represent your company. My glasses were ready for pickup in less than 30 minutes. Awesome service!! I will recommend this store to all my family and friends. Great job ladies!
Everything was quick and easy. Two pairs of glasses were ready within 40 minutes. Can't ask for anything more.
Best service! They were so quick! They had two pair of glasses done in 18 minutes!
First time there, I'm so happy I went. Got my glasses same day
Paid for 2 pairs for the price of ones I bought a different store. Very pleased. Very nice people.
My experience was pleasant. I appreciate having a provider listen and offer sound advice for my health and not for profit. The admins were wonderful. The opticians were great as well, providing Me with great cost effective options
Dr. G was so friendly and professional. She took her time with me by addressing all of my needs, and helped me to select what I needed. The entire staff was great. This was a pleasant experience and I will return.
Excellent service!!! My son and I came to the office at 6:20pm with a new eyeglass prescription by 7:00pm we walked out with new glasses. I was amazed with the quick and friendly service. Plus we received an additional pair of glasses for free which were ready the next day. I would recommend this store again and again. Thank you!!
So nice! So fast! But didn't feel like I was rushed at all! They let me know if the frames I had already would work and let me know how much it would be vs getting frames there. Team member checked my insurance benefits as well. I am soooo glad I went. My glasses were ready in an hour and I didn't have to pay crazy prices! Even better than all the online deals I found. And trying on frames in real life with someone to say which one looks better and fits your face if you have a hard time choosing us so helpful. I've already told everyone about my great experience! Thank you so much!
Very professional and exceeded all expectations
They assisted me with finding the perfect glasses plus the customer Service Representative was great
Very professional and very helpful. Customer service is great! Thanks