Reviews of Village Eyecare - Hyde Park. (Optician) in Chicago (Illinois).
Village Eyecare - Hyde Park
1621 E 55th St, Chicago, IL 60615, United States
Description
Information of Village Eyecare - Hyde Park, Optician in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Village Eyecare - Hyde Park
Sunday
Closed
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
Closed
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Reviews of Village Eyecare - Hyde Park
Linda Gies
I went to Village Eye Care for the first time. It was a good experience. The staff was on time, welcoming and positive. They gave me a specific plan for the issue I have and scheduled follow ups.
I feel that I am in good hands.
Johnny Moir
Always have a great experience here! The staff is friendly and welcoming. Visits are efficient and thorough. Dr. Gonsalves remembers me after a year has passed since my previous visit. These personal touches will keep me returning!
eMadeline Morgan
Dr Abigail wad very patient and customer-focused. She took time to explain my eye images and their meanings. The entire staff was supportive, friendly, and genuinely attentive.
aizhan
The staff of Village Eyecare in Hyde Park are very friendly. They repaired my glasses frames very quickly and for free! I am grateful for them and wish success.
Steven Garza
Staff was friendly and helpful. The doctor was awesome. She was very detailed and informative about what she was doing. I felt like I was in good hands the entire time.
Aminah Hanan
Second time having an exam and getting gl👓 from here. Love this place. The doctors are good but the front office staff is GREAT! Wish they had more eyeglass selections but still a good place to get an exam and buy glasses. …
Irene Benson
All of the staff at Village Eye Care- Hyde Park are awesome!! I have always been greeted with kindness/warmth. I have never had a bad experience. Excellent customer service.
Sheila Bounds
Everyone was focused on the customer experience. From the front end to the back. They made me feel like a neighbor, not a customer. I HIGHLY recommend Village Eyecare-Hyde Park.
MzDreaNichole
For first time visit for my son it was great experience our needs were addressed and from entry to exit the Care and professionalism was on point and located in nice welcoming environment and neighborhood of Hyde park !!!! Will come again
Patience Giles
I had the best experience, the office has the latest technology and is very thorough in explaining your diagnosis and what the plan is to keep you in great eye health.
Natalie Chapman
The team at Village Eyecare was very professional and warm. The optometrist was excellent. She went into detail regarding my exams like no other Dr. had done before. The frames choices are great too - lots to choose from. I'm glad I found this eyecare facility.
Zachary Sweet
Friendly and good customer service. Felt like the most thorough eye exam I’ve gotten. I was a little bit disappointed with the frame options. It seemed like they only had really expensive designer frames. Would go back for the eye exam but not to buy frames.
Adrianne Fuller
This place is amazing! All the staff are well trained and really nice, but Sherice Williams is the reason I come back every-time. She is very charismatic, knowledgeable, and makes you feel cared for. While the rest of the staff you may only see 1 time, Sherice is always someone you can count on. It’s very evident that after talking to her… she loves job and is loyal after 10 + years. Village Eyecare is lucky to have such a dedicated person, who truly curates an experience for everyone. I look forward to coming to Village Eyecare.
Katrin Asbury
Great visit today! The optometrist is friendly and knowledgeable. The staff was professional and efficient!
sidney dillard
Efficient process. The team takes great care with annual eye exams. High quality team.
Great selection of designer glasses.
Carmen Outlaw
Doc was nice, but I must say I continue to frequent Village Eyecare (~7yr) for the fashionable eyewear & Sherice’s (Hyde Park location) detailed eye to ensure I’ve chosen glasses that fit my style, face, age, professionalism fully. I’ve never met someone who does such a great job & when I pick up my glasses I feel great being a 4-eyes. It’s super important to me to feel great & confident & professional & on the almost edgy fashion side in my look!
Thank you Sherice & All!
Carmen O!
Radhika Attele
Village Eyecare delivers high quality and compassionate eye care to everyone. Everyone here is very courteous and respectful. Dr. Gonzalez is incredible and makes you feel valued as a patient. She took the time to go through new medications that were available for my condition and her staff is also very supportive and respectful. This place is truly a gem!!
Lihan Liu
My eye glass was broken into pieces in the morning. I looked for all three eye glass shops in Hyde park but they all said there was no way to repair that. Actually all the components were intact but the design made it too hard to assemble these together. Hopelessly I entered the last one on the map and expected the same answer from them. However,after 10 minutes the practice manager Don Spengel came back with my renewed glass, and I was wild with joy seeing this. Thanks for their repairing which saved me at least 400 dollars and a huge amount of time of eye examination. I am a UChicago student and now it’s approaching mid-term, so they also somehow saved my mid term and might save a disaster of my GPA. Thanks for your high skills and nice service!!!!!!!!!
Brandin Graham
Great experience. Very professional and great staff from the time you walk into the door. Dr Gonsalves is very nice and takes her time to provide you with all the info needed at your exam. Me and my family will return for our annual eye service.
Jessica Jones
Sherice Williams is such a gem. It feels like she's worked with Village Eyecare in Hyde Park for 15+ years and she's been present every time I've had an appointment. She's honestly the reason I still go to this location as I've moved pretty far (New York), but I make sure I schedule an appointment when I am back in town. It's always great to communicate with a worker who has a great character and exudes joy, intellect, respect and passion. I expect Sherice's loyalty to the company to take her places within the company...and that direction is up. Cheers!
xiomary Jimenez
My visit to Village Eyecare in Hyde park passed my expectations, the staff were friendly, and the doctor was so helpful.
Jonathan W
Had a great experience at Village Eye Care. The exam was easy and they worked it so that the down time during the exam I was shopping for glasses. I thought that was pretty efficient. They helped me pick out some frames I liked and the price seemed about what I was expecting. My only minor complaint is that there were not as many frames to choose from as I would have liked...but, in the end I did find some frames I could purchase. Thanks
Del Irving
I have been coming to this location for over 20 years when it was under a different ownership group and the excellent service and professionalism has remained the same with the the current management. I am always treated very well.
Michelle Johnson
They take great care of their customers. The doctor took time to explain everything to me and asked questions to make sure that she understood my concerns properly. The support staff was professional and polite.
Angela Sturghill-Mason
From initial call to attending actual appointments, EXCELLENT customer service. Location clean and sanitized with our temperature taken as soon as we arrived. Staff very attentive to my needs in getting eyeglass exam and my daughters with her contact lenses. We were informed step by step with the process and not rushed like previous eyecare centers. I HIGHLY RECOMMEND this location and can't wait to pickup my new glasses.
Crystal Morrison
Dr Gonsalves and her team were amazing. They serviced me and my family for our eye exams. They were extremely friendly, welcoming snd professional. They provided great information about our eyes snd what was going on and didn’t rush the process. Treated us with care snd proficiency and I highly recommend them.
Alana Tidwell
Really wonderful team! Super helpful and fun! Nice space too.
Claudia Martin
While the staff is very professional they take the time to remember who you are. Service is quick.. whole family gets their eye care here
Rebeca Velasquez
Amazing customer service; doctor and technicians are incredibly friendly and understanding. Thank you!
AKS
The customer service is double stand. When I was there to make glasses, they were extremely friendly and customer care was superb. However, when I went there back to collect my glasses it was a different atmosphere/ less welcoming. Definitely, I hope they can improve on this!
Other than that Dr. Ashley Zimmerman was pretty good and knows well with what she was doing. Thanks, and have a blessed returning after Covid19.
Masha Y
I have gone to this office for 2 years now and I always have a smooth time. The doctor is very helpful and won't over prescribe and instead tries to have the weakest possible to prevent future eyesight problems. Additionally, the staff that works there is very helpful and friendly. I got a fashionable pair of eye glasses there and it was affordable and quick. Sometimes the wait is a bit long to get in and out of the office about 1.5 hours on average and the contacts usually take a long time to get delivered, but otherwise a great office!
Brandi Hynes
I am absolutely in LOVE with this eye care facility!! From the time you walk in you are greeted warmly by the reception team, offered refreshments as you fill out your paperwork. They are prompt and pro-active as they pulled all of my insurance information the day prior to my visit. I only waited in the waiting area no less than 10 minutes and no less than 3-4 minutes after my scheduled appointment time. The optometrist Dr. Zimmerman is fun, very knowledgeable and gave me some great information and tips when wearing my contact lenses. The staff there is A1 and I am so excited that they are now my new and permanent eye care provider and source!
Lina Armstrong
This was my first appointment at Village Eyecare - Hyde Park but I look forward to going back! I was able to save money on my frames and lenses (combined) which is super important because I've been wearing glasses since second grade. The staff is knowledgeable, professional and friendly! I highly recommend Village Eyecare - Hyde Park!
Nykearra Alleasse
I went to this eye doctor for my first eye exam in some time about a month ago. I'm originally from out of state and wanted to find a trusted eye doctor. I needed to update my prescription for glasses and contacts and called ahead to make sure my insurance (newly covered under a parent) would cover a contact and general exam. When I went in to get my exam done I was told halfway through the visit that the contact exam wasn't covered. So I didn't proceed with the rest of the contact exam and took my prescription. I called my insurance provider and they were able to inform me that it should be covered and that they would have to order the appropriate contacts to fit me. So I was very upset that they had sent me away without the contact exam but even more upset because more than one employee implied that their lack of understanding of my coverage was because my "insurance wasn't that great". I called back after getting the info from my insurance provider and went back to complete the exam because I had to finish care with them. But if I hadn't spoken up they would have denied me services that I was owed just because they didn't want to take the time to order the contacts I needed. While also implying that my insurance was less than which is highly unprofessional. I was able to order my contacts and get a prescription. However I likely won't be returning due to the language they used shaming me for a parent's insurance plan. With that being my first visit I can only imagine that is how they treat their clients in general. Shaming people for attempting to take care of their health is the last way you keep clients especially if it was due to ignorance on your part. The doctor was generally pleasant and certain staff were helpful after the fact but the staff could definitely benefit from some sensitivity training.
Bryanna Ross
I LOVE coming to Village Eyecare. The doctor is extremely friendly and professional. All of the staff are super accommodating and very caring. It is specifically always a pleasure going in and seeing the Assistant Manager—Sherice. Always pleasant and welcomes you with a smile. Definitely recommend this location!
Jessica Long
I needed my yearly vision exam and I had walked past Village EyeCare a number of times. So, I decided to try it out.
It was great because you could schedule an appointment online and submit your insurance information to insure acceptance. They were ready for me when I arrived and all the technology is up to date.
When it was time to pick out new frames, the attendant walked around with me helping me to find the right frames for me. It was really great service.
I would definitely tell anyone I know that needs a vision appointment to go there.
Evelyn Watson
The front desk receptionist Sheree she is awesome. My frames were totaled from trying to repair on my own. They were very kind. Advised of my warranty and they gave me completely new frames.I love this place. They always make sure to go out of their way! :)
Trinnette Caldwell
I absolutely love this place. The staff is very caring. They make you feel right at home in comfort.. the doctors are great. They examine your eyes to the fullest! They have a great frame selection and everything! It's just a great place over all! Thanks Village Eyecare for caring!
Natalie Foster
Friendly and kind staff. I was there on a busy evening and they worked through their appointments efficiently - I was out the door in an hour. I saw Dr Zimmerman who was lovely and provided great advice. They have a wide selection of frames and I was pleased to learn that they price-match 1800 Contacts for lenses.
Kymberly Ann Reynolds
I have been going to this center for years beforeit was Villiage Eye Care, but recently with the turn over of staff I find it to be too much. The only reason I will continue to patronize this center is because of the one constant that is Charrise. She is one of the best techs in the office. The office it self has improved alot, but the it is the turn over rater of doctors that makes me nervous.
Chelsa S. Moore
I have been with Village Eyecare for 2 years and I always receive good service. The doctors are professional and they get me in and out. They also have a great selection of designer glasses. I usually get contacts and glasses. I received them both within 2-3 weeks. #Win
Joshua Oxley
I have been going to Village Eyecare for a couple years now (back before they had this name) and can only recommend them. The staff is friendly, good at communicating when you're waiting for items to come in, and I've never had any surprises when it came time to pay. One of the best optometry experiences I've had, and I'll continue to return each year.
Amelia Menton
One of the best eye care clinics I have ever been to. They are really efficient, and give you a ton of information to make the best decisions. I learned from them that my contacts should have been free all these years because they are a medical necessity! I will definitely be going back.
Alexis Wolf
The staff was kind and helpful, and they were direct about costs after insurance when I asked! The eye exam itself was inexpensive with my insurance, but do keep in mind that many of the frames they sell are designer if you would like to get glasses there.
Lauren Ledin
Update from Sept 2020: This place is still so great, and continues to impress me with the extent to which they are willing to help sort out insurance. Appointments aren't rushed, staff members are all super friendly, and they are really good at communication about appointments, how long it will take to get contacts delivered, etc. I'm moving soon, and made sure to get my yearly appointment in at the Hyde Park location before leaving the neighborhood. Wouldn't have expected to have a favorite eye doctor's office, but here we are.
Previous review from 2017: I've worn glasses since second grade and have needed a stronger prescription almost annually. This means I've been to quite a few different optometrists in different cities over the years. Village Eyecare really stands out, and has been fantastic to work with. This was my first visit to an optometrist since coming off my parents' insurance and I was debating whether I should go LensCrafters or Costco to get an exam. Someone from my department recommended Village Eyecare, and I was surprised to find out that an exam from them (glasses+contacts fitting for an astigmatism) cost roughly the same out of pocket as both LensCrafters and Costco.
I called in for an appointment and ended up getting seen the same day due to a cancellation, so I'm not sure how long it typically takes to get an appointment for an exam. Admittedly, I know very little about optometry, but their technology for pre-exam tests seems really advanced. This was my first time getting my eye pressure tested with a hand-held machine, and I found it much less jarring than the stationary one most places have. All of the tests were explained to me in detail, and I didn't feel like I was being rushed through an assembly line like I had at other places I have been.
My appointment was with Dr. Koutnik, who is extremely attentive and seems very passionate about her field. She spent over an hour with me trying various contact brands and length-of-use combinations and even stayed past closing to make sure all my questions were answered. She special ordered some trial lenses that she thought may work better with my (very strong) prescription, and I was fitted for them a week later when they arrived. They send out text notifications for upcoming appointments, which I like.
In addition to the amount of effort they put in to making sure my needs were met, this is the first place I have ever been to that actively (and voluntarily!) helped me navigate insurance. Because they serve a lot of UChicago students and employees, they are familiar with the benefits of their specific insurance, and pointed out that one option would save me a lot if I signed up for it in the next enrollment period. In short, I'm glad I took a chance as I have found my eye care center for as long as I live in Chicago.
Omar Castro
Great atmosphere! Kept very neat with nice music in the background. Very professional and friendly staff! They were all very approachable with any and all questions. They even offered a cup of coffee or tea while I waited. The eye exam was quick but also very thorough. The doctor was clear and friendly. Highly recommended!
Kimberly Nichols
I brought my two children in for their first eye exams at the Hyde Park location. We were kindly received by the receptionist, and the schedule ran on time, without a wait. The process overall seemed very well organized. The optometrist, Dr. Stoev, was kind, thorough and explained the various steps of her examination and process--we learned a lot and felt so well cared for. We also felt well informed about what was important to focus on at the present moment and for the next check-up. It was a perfect experience all around!
Angela Wooten
I was hesitant to continue going to Village Eye Care when they were taken over by a new owner several years ago. I am really happy that I stayed with them. The doctors are knowledgeable and thorough, they have a great selection of high end and reasonably priced eyewear and all of my questions were answered to my satisfaction. The support staff is top notch, professional and friendly as well! I would definitely recommend Village Eye Care!
Sherry Williams
I appreciate the service that village eye care provides specially during these times. I had my eye exam which was much better than the marts. I ordered my eye glasses and now I am ordering contacts. The staff is very professional and helpful.
Claire McWilliams
I visited Village Eyecare for the first time. The optometrist I saw, Dr. Heeyoon Kim, was knowledgable and professional. I felt like I could trust her and that she wasn't just trying to sell me products, but actually had my best interest in mind.
I felt more neutral on the shop itself, but ended up ordering my glasses. Haven't received yet, but they were willing to order a few frames for me so I can try them and choose my favorite. I was grateful for their flexibility!
Ronald Bell
Love is the right word. Yes, I love this place!
I was a Illinois Eyecare patient, but when I changed insurance, I was informed Village Eyecare was in network. The Optometrist who serviced me graduated from Illinois Eyecare, so I was very comfortable with the exam procedure. Everyone was kind and helpful.
I had a bit of trouble with my insurance, but it wasn't their fault. So, I had to pay out of pocket for the glasses-the exam was covered. I think that this will be resolved with an In-Network reimbursement. I hope!
RA Dunn
Very friendly staff! Great selection of designer eyewear. I’ve been patronizing this location for 4-5 years now. Love it!
Marilen Corres
I’ve been going to this location since it’s opened and my experiences are great. The staff is extremely helpful especially Sherice. She’s always pleasant, friendly, and beyond helpful. She genuinely want to wants what’s best for you and is overall a kind person. She’s honest when it comes to picking out frames and prices. I’ve seen a few doctors at this location and they’ve taken great care of my eyes. I will keep coming back and highly recommend. Ask for Sherice if you’re there.
David Wolfe
Village Eyecare is a great place to go for your eye exam. The office is pleasant and the staff are helpful and and know to make choosing eye wear a good experience. Dr. Stoev put me at ease about my the condition of my eyes and was great at explaining about procedures and results. I would highly recommend Village Eyecare.
Melanie Walton
My experience at Village Eyecare is always great! The staff is always very helpful, and the doctors are attentive, charismatic and thorough. I would highly recommend this establishment to anyone young or old in need of eyecare. They really do care!!!
LeoLin B
Great service from everyone to the tech, eye doctor and the person who checked me out. Dr Mathson was very informative, thorough, and educated me on everything that was going on in the exam. I didn't feel rushed and left feeling more confident and knowledgeable about my eye care and health. They definitely have a loyal new customer.
Laura Paredes
Staff is nice and friendly. Dr.Gonsalves is also very nice and attentive to my concern. Nice facility. Plenty street parking.
ZK Harris
Everyone here is very polite, professional, and welcoming. As soon as you walk in, someone greets you with a smile. The wait to be seen was not long at all. I was a little disappointed realizing that I had to have (and pay for) another eye exam and fitting for contacts, although I'd had an eye exam here about 5 months prior. But the doctor (whose name escapes me) was kind and thoughtful in explaining why that was the case. I will definitely return for my future eyecare needs and have no hesitation in recommending Village EyeCare- Hyde Park to others.
Deon Reed
The entire store just have a great vibe, from the clerk, to the nurse, to the doctor!! Everyone is so kind and inviting. The doctor is also very knowledgeable and makes sure her patients have a full understanding. Would recommend to any one.. mind you, the frames are kind of on the pricey side
Claire Hailey
A friend recommended Village Eyecare, and I quickly realized why at my first appointment! Dr. Stoev was thorough and efficient, and she answered my questions even before I asked. Don was extremely helpful with helping me pick out my new glasses. I would recommend Village Eyecare to anyone!
Laura Rico-Beck
I absolutely recommend this place - doctor Sarai is thorough, clear, and informative. He explains everything clearly and provides options, always allowing the patient to make informed decisions. The staff that helps with frames selection is also great - they listen to your preferences and make great recommendations without pressure. I am so happy to have such an awesome optometrist in Hyde Park!
Donsanell Nash
The appointment was easy to make, every step was anticipated and provided for. I love the “technology” the detailed information and experience was top notch and professional. I love the staff. My new bbd.
Kaitlin Beck
I've gone twice now over two years. My eye doctor seems very knowledgeable and friendly. I wish there were some more affordable options for glasses up front, I felt sort of pressured to go ahead and buy something there (which was kind of out of my price range), when I knew I could get a pair of glasses much cheaper online.
Pheobe Sutton
This was my first time at this location and I must say, I will recommend it to my colleagues, family, and friends. Dr. Zimmerman is very thoroughly and was very clear on the type of prescription I needed. The entire staff was very pleasant and fun. Shiree(forgive me if I spelled your name wrong), was very helpful in the selection of frames that looked GOOD on me 😄. GREAT customer service!!!!
Sydney B
It was my first time going to Village Eyecare for an exam, and I was very happy with the experience! The staff were friendly and helpful, the exam was quick, and they did a good job explaining my vision coverage (which is always confusing!). I'll be going back there for my next eye exam.
Hilary Kenny
What a pleasant surprise in Hyde Park! I have visited many different eye care centers in the Hyde Park area over the past 10 years and I can not say enough positive things about my experience here. My appointment was on time, everything was explained to me including benefit and costs of additional tests. The Dr. spent a significant amount of time with me discussing my eye issues, performing exams and analyzing my results.
Natalie Dowling
Great experience as a new patient. The reception and billing staff were very friendly and helpful, I was seen immediately and checked out immediately - the only waiting at all was for my eyes to dilate! The technician I saw was friendly and quick, and Dr. Urbaniak was very clear and thorough in her explanations of my test results.
Anthony K
Everyone there was so friendly and helpful and the experience was great! I was able to get my exam and order glasses/lens I was happy with and cannot wait to get them. I highly recommend the service and the amazing staff here, keep up the great work!
Stanley Wilkerson
I've been to the South Loop and Hyde Park locations; I prefer the Hyde Park location more. The staff are very welcoming and appointment times are promptly honored with minimal waiting. The doctors are very informative and explain everything in detail. I ordered daily contacts at the Hyde Park location and they gave me a couple pairs to take me through the weekend until my order arrives. I'll be back in six months.
Na Zhang
The staffs are super friendly. The doctor is experienced, professional and detail oriented. They also accept EyeMed. I ended up ordering both prescription and eyeglasses both at the hyde park location. The frame picked up by the staff get flattered frequently. In all, I highly recommend this place.
LaShon McCurty
Great service, I was called within 5 minutes of my scheduled appointment. The doctor remembered me from last year, which was awesome and she did not try to get me to buy glasses I didn't need. Also she gave me advice for over the counter drops for my dry eyes instead a prescription.
T Abrams
Best eye exam I've had in years! All staff members were pleasant and friendly from the moment I walked in. They pre-screen you before the doctor sees you to have a baseline to work from. They explained what each machine did when asked. The doctor took her time with the exam and didn't rush just to get you in and out and see more patients. The doctor also discussed the prescreen results.
I guess there was a reason why I did not make appointments at other eye exam locations.
Taylor (Taylor)
conveniently located office with good service. walked in and was immediately greeted by the woman working the reception desk and had a good experience with Dr. Zimmerman as well. i was able to find the perfect glasses and would recommend this location.
K. Goldbaum
I keep coming back for the convenient location and the friendly, professional staff: the eye doctors and assistants who examine my eye health, not just calculate a prescription; and the Riviera-set styles of glasses.
Søren kjeil
Dr. Stoev is excellent at optimizing the fit of gas-permeable contacts. Get contacts with a return policy and she'll make adjustment after adjustment until the fit is perfect. My contacts are sharper and more comfortable than than any fit I've had in the past 10 years.
Banke Abioye
I had a pleasant experience during my return eye examination. The eye examination was quick and painless, and upon leaving the examination room, one of the technicians set out a few glasses that were 'my style' for me to try. I really appreciated her friendly and hands-on approach!
Amy Vartenuk
I don't usually leave reviews online but I was so unbelievably impressed with this office I just have to. I made an appointment online (at least I thought I did) but it turns out it hadn't gone through. They fit me in anyway within 15 minutes of the appointment I had thought I'd scheduled (even though they were very busy) and were utterly gracious about it. From the ladies at the front desk to the doctor himself, I have never in my life felt more welcomed at a medical facility, and I was really listened to. I would even say I had fun! I got advice about medical conditions, realistic answers, and incredibly helpful tips that no other optometrist ever before offered. I walked out with better eyesight than I've had in over 15 years, and no matter where I move in Chicago, you can be sure I'll make the trek back to Hyde Park to see them every year.
Ethel Brunt
This was my first time visiting a Village Eyecare Center and it was the most pleasant and easiest shopping experience I have ever had getting glasses. The staff was nice, helpful and very knowledgeable. I have found my new eyecare center.
Natalia Gonzales
I'd recommend Village Eye Care to anyone seeking an eye doctor in Hyde Park. I've seen Dr. Stoev a couple of times now, and she's great, very professional and friendly. I had an unexpected vision change this year - not only was she very thorough with the eye exam, but she ran extra tests to make sure my eyes were still healthy. If you're interested, Dr. Stoev is happy to explain the biology behind the different tests and procedure they use, which I appreciate.
Bianca Latrice
Let me just say that this place is very professional and filled with warm hospitality. The staff was very knowledgeable and each associate I came in contact with asked if I had any questions, which made me very comfortable. I will definitely recommend Village Eyecare to family and friends.
Jimmie Logan
Very great service i was off work needed to get appointment done.. called ask did they take walk in they had me an appointment it was 11 when I called I was evening seen doing paper work at my 12 o clock appointment by 11:40. Fast nice an polite service best service I had in a while an eye doctor check my eyes several times to make sure I was good with my new contacts. GREAT PLACE OF SERVICE AN GOOD QUALITY PEOPLE AN PRODUCT
Pam Nogales
Always a wonderful office with lots of care and cheer.
Jennifer NR
Village Eye Care is by far the best experience in eye care I’ve ever had in life. Customer Service was wonderful as was the exam experience, very informative, name brand frames and everyone there was extremely helpful. Village Eye Care is definitely my new eye care home!
Joanie
Dr. Mathson - this is a dream optomistrist. She’s upbeat, friendly, an educator, and she’s great at what she does - a true professional. As a patient advocate, I support people who need important health screenings to detect cancer. Village Eye Care has always been there to let me know all about my eye health and how what they see in my eyes is a reflection of what might be happening in my body. This is a fabulous place. They just need couches while you wait. It feels like an eye cafe affair, an eye spa! Sherisse and Don are not just fitting you into new specs, they are sizing YOU up to bring out the glory of you. They are very knowledgeable, dedicated with wit and sense of humor. Don, oh Don - my first time meeting him and I must say, I’ve been fitted for glasses for 40 years now and he’s helped me to appreciate the art and craftsmanship within these glasses - a work of art and dedication. It shows in Don in his role in eye care sales and management and in the specs Village Eye Care showcases. I always feel special and look forward to coming every time. Thanks to you all. Job well done.
James Lindsey
My Experience at village eye care At Hyde Park Was done so professionallyI really EnjoyThe courtesy And How they explain in detail all procedures And What they find I fully RecommendThemTo anyoneThat needs eye care or glasses
Cynae Berry
Very Very friendly staff and cozy environment. Very clean and complimentary coffee/tea and water while you wait or look for glasses. Not that you wait for a long time; they move efficient and fast. I had the pleasure of seeing Dr. Rupp and she was so sweet and thorough wth my exam. Village Eye care also have some very unique style glasses which most private practices but I absolutely love them. The husband/wife that owns the line of practices are also very very nice which is ALWAYS a plus
Hannah Wilson
My first time at Village Eyecare. All the ladies were very helpful and professional. I really liked the provider Krista that I saw. I wished they had a wider selection of frames, but all in all great experience.
Freddie Hinton
My eye examination was highly professional.
And when the Dr. finished with my exam , and she told me to read a chart, I was like, wow! I had 20/20 vision again. I highly recommend this place. Also great staff, very helpful when i pick out my frame, nice location, clean , Thankyou everyone
Ben Ketter
I recommend very highly. Friendly, professional, helpful staff. Did thorough and effective eye exam with state of the art equipment. Appointment booking/administrative easy to work with. I will definitely be a repeat customer.
Jessica Jones
The eye doctor was amazingly nice, caring and helpful. My experience at this location is always pleasant. Some of the frames like Fendi and Gucci are expensive for obvious reasons but worth every penny! I purchased 2 frames here and will continue to be a customer.
Moya Nash
Great staff! They are super friendly. The Hyde Park location also has a fantastic selection of designer frames. I would highly recommend Village Eye Care for your eyecare needs.
L Marisol Ortega
First time i took my kids to the eye doctor and the staff were really nice and polite. My son's had fun picking up their glasses. The service was quickly and easy process.
Sharon Elliott-Greene
I live out of town, and went to Village Eyecare due to an eye infection. Dr. Stoev provided excellent care, and was so effective, that I've now switched my Eyecare to her.
After the infection cleared up, I then purchased new contact lenses & eyeglasses from Linda, who, though new to Village Eyecare, was extremely knowledgable, thorough, and service- oriented. I'm very happy to have found them, and look forward to a long relationship with them.
Sharon Elliott-Greene
Kim Meidenbauer
So glad I found this place! Everyone is incredibly friendly and helpful, and the doctors are very skilled. Even though they are slightly pricier than the budget eye doctors, it's absolutely worth it because they do a great job!
Julia Meng
Good experience. Expect an hour for an eye exam. The staff was friendly and helpful. They match contact lense prices and were so kind to look up the best price for biofinity contacts. I will continue coming here for eye exams and contact lenses.
Lynnette Michelle
Great team. Thorough eye exam. I've been to locations in South Loop and Hyde Park and stellar service at both. You will not be disappointed.
Brett O'Brien
The staff were friendly and made me feel welcome. Their prices were higher than online places, but lower than other eye care places I've been to. They offer free coffee, if that matters to you.
Angela Davis
Excellent team!! Professional, courteous, and efficient. The exam was very thorough. And a great selection of glasses to choose from. Great location as well as well as convenient parking (off street paid meters).
Sophia Hall
We had a very good experience. The doctor was very patient in trying to find the right prescription. When results seemed too confusing, rather than do the wrong thing, we were referred to the Illinois Eye Institute. Thank you for your ethical practices, rather than just putting me in a pair of glasses.
ronisha parker
They all are so nice and helpful to all my needs the most kindest and helpful group of indivisuals myself has ever met. They even are getting my glasses for me quickly that was awesome. Linda was the best too at helping me pick out my frames .
Sarah Minkoff Stevens
I always have the best experience at Vlage Eye Care. Their entire staff is friendly and helpful. I never thought that getting me eyes checked could be fun but somehow they make it a warm experience. If you live in or near the neighborhood, going here is a no-brainer.
Katie McCarthy
Great little shop. It's small, clean, and the staff were helpful and friendly. Dr. Kim was very knowledgable, was thorough with me and happily answered any questions I had. Definitely recommend and I'll be coming back here for sure.
Patricia Thomas
Village Eye care is awesome. Friendly, kindness, thoughtfulness, knowledgeable is what I receive when I visit Village Eye care.
Director_ Ode to the City
Josephine was particularly very accommodating, welcoming, and knowledgeable. I am thankful I found Village Eye Care, as their selection and service were better than other eye care locations in HP.
Melanie Spedale
I had a great experience at Village Eyecare Hyde Park. The optometrist was very friendly and made sure I was comfortable and that any questions of mine were answered. The staff was also very friendly and helpful! I will continue to visit their office for al of my eyecare needs!
Georgia Williams
Staff was very professional and friendly. The doctor was very thorough durung the examination and answered all questions asked in detail. Great selection of eyeware both contemporary and traditional. I would recommend this business to anyone looking for an optometrist and great eyeware.
Basia g
Great staff who assisted through the process and helped me check out. Also Dr. Gonzalez is very easy to talk to and explains things well.
Robert Cordero
Great place, great service and the doctor was very helpful in explaining everything to me, from my eye exam to selection of contacts and glasses. I would recommend this place to anyone. I found my new eye doctor!!!!
Breonne Crawford
I have had a good experiece each time I have been to Village eyecare, they recently change there name. but everytime I go I get in immediatly and the doctors are friendly. Also they are expanding there eye glass selection, which is a plus for me.
torono moore
I feel like my experience was soothing and comfortable. The staff were very friendly and professional. I would recommend Village Eyecare to others; your not going find a better local vision Eyecare place in the city.
Casey Anthony
Village Eyecare was amazing! This was my first exam in years and everyone in the office was incredibly welcoming, kind, and thoroughly explained what was happening every step of the way. Five stars!
Miriam Glenn
I have been going to village eye care for 3 years now and my daughter and I love it! They have the friendly staff that is welcoming and knowledgeable. They will continue to be the place my family goes for our eye needs!!
Lorna Wilson
I met with Blair and Dr. Zimmerman. Both were patient as well as kind. Dr. Zimmerman was very knowledgeable. Because I have no insurance test are being done in phases. They seem pricey but worth it.
Lauren Dacy
Village Eyecare is great! They changed my lenses with only one day of turnaround time, were very informative about my eye health, and offered great service through it all.
Aparna Ravilochan
I am very happy with the experience I had at Village Eyecare. Both the staff and the optometrist were helpful, efficient, and friendly. I highly recommend this office and will go back in the future.
Treanna Taylor
I have be going to them for about 3 years now. Always a great experience. Employees were great! Very comforting and informative. The doctor was able to answer all my questions and concerns.
Vanessa Robinson
Very informative staff. Also very nice 🙂 …
Camille Kirsch
The doctors here are fantastic and so reassuring! It's easy to get an appointment, billing is clear and affordable, and I always feel welcome. I would absolutely recommend Village Eyecare.
Gower & Associates
Friendly, knowledgeable and overall great experience!
Lashawnda Hall
The staff are all professional and personable, greeting me by name as soon as I walk in the door! The service is consistently amazing and they have an excellent selection of frames. I would strongly encourage anyone to visit this location.
Dominique Gary
Always so nice. Let's you know exactly what is needed and no pressure if you are feeling uncomfortable about getting something done. Very fashionable frames at great prices 👌 …
Christina Cano
Had a great experience there! Everyone is so helpful. Jennifer was awesome to talk to and at the contact lens fitting. And Dr. Mathson was friendly and great to talk through options with.
Shawn Sanford
I bring my 7 year old here and they are great with kids. I appreciate their patience with her. The frames are designer and pricey but the service here is amazing.
Ahbinika Otis
I love Village Eyecare!!! The physicians are excellent!! They are extremely knowledgeable and patient. The staff is great as well. I would recommend Village Eyecare to anyone who wants great care and service.
Diana Varga
Very kind and caring staff! I’ve always had a good experience with the Village Eye Cate in Hyde Park.
Zachary Duey
The staff were very friendly and inviting as soon I walked in the door. Dr. Urbaniak was very informative and attentive. I would recommend this facility to anyone looking for an eye doctor in the area.
Lea Grover
It's so hard to find a place where you can find great glasses and also get fantastic care for kids. The staff is so patient and friendly, the selection is awesome, and the location is incredibly convenient as well! I absolutely love this place.
evelyn currie
Great service,very comprehensive and attentive!
Nikia Childress
One word for Village Eyecare
"Great". The staff has exceptional customer service. And great knowledge of the frames and what best suits you.
Thasima Taylor
Staff was very professional and the optometrist was very informative. Love the update from the old office and the selection of glasses are better than what I remember as well! :-)
Jessica Taylor
I very much appreciate the friendly atmosphere the doctors and staff provide at the Village EyeCare in the South Loop. The glasses selection is superb and appointment booking via online is very easy to use.
Robert Alspach
I had a last minute issue with my eyes and they fit me in right away and I wasn't even a patient! I was from out of town and they accommodated me so quickly. I might fly out to Chicago just to get my eyes examined here for now on!
Claire Making it
Giving it a 4 stars out of 5 because of prices of glasses and other special added features to my eye glasses. Clean and all brand new equipments. Like their professionalism. But no working air condition.
Tikeila Mckenzie
It was clean and professional. The staff was so attentive, helpful and very nice. I would definitely recommend Village EyeCare to all my friends
Rita Ryan
Since the pandemic I have been on weary side of going to appointments. But Village Eyecare have surpassed my expectations in keeping everything disinfect and the social distance. I take my hit off to the team.
Meron Tsegai
i had a great experience there. the interior is beautiful and clean. great customer service. follows covid-19 guidelines!
tomato
Quick appointment, no wasted time. Kind service from the technicians and the OD. Ordering contacts was quick, easy, and they hooked me up with a $50 rebate!
Regina Harris
Village Eyecare - Hyde Park location has the most professional and friendly staff. I highly recommend the for your eye care needs!
dejana jackson
They were very nice and great customer service wish I was able to buy some glasses hopefully next time 😉 …
Marilyn Cosby
I've been going to village Eyecare for a few years now. Reliable, professional, friendly and up-to-date technology.
A J
It's always a friendly experience at Village Eyecare. Their glasses are fairly pricy, but I keep going back because everyone is nice and their selection of frames is spectacular.
Denise Dentley
Went to Hyde Park location; wonderful staff! Knowledgeable, helpful and oh, so friendly! State-of-the art equipment and top-rate doctors - I highly recommend them!
Bianca Thompson
Excellent Service from an amazing staff. They were patient and answered all of my question. I received an exam for contacts and eye glasses.
Raymond Cadran
Excellent service by all sraff. Thorough and informed eye exam. Dr. M explained well all tests and was reassuring on further care. Recommend highly.
Juwan Hampton
Great selection of glasses. The staff is vey nice and incredibly helpful. The optometrist goes above and beyond in her examination.
Dan Gamble
Prompt, courteous service. Very thorough explanation of all the tests and measurements during the eye exam. No pressure sales. Good selection.
Taja Hutcherson
I love the Hyde Park location, the energy is welcoming. Everyone Is friendly, and they always have a smile on their faces.
Reena Raman
The doctors here are super comprehensive and I feel that they take their time with you to make sure you are treated with care. Awesome eye care at village eye!!
Olivia Thompson
Outstanding and progressive medical team. These optometrist have become our family referrals. Highly recommended.
Terrence Roberts
Professional Prompt Informative appointment experience. 5 ⭐️⭐️⭐️⭐️⭐️
Wednesday Quansah
The doctors and office staff were all so nice. They answered all my questions, but I didn't feel pressured to buy anything. I really appreciated their help!
Brittany Edwards (BMo)
Great staff, very friendly. They assist you through every step with a great sense of care. I was very pleased with my visit.
Janasha E.
Friendly employees, Excellent Customer service and warm atmosphere! I was in and out in a timely fashion and they treated me like a friend. I will definitely be back in the future!
Kim Q
Went in for the first time yesterday. The staff was super friendly and they helped me with what I needed. They were able to answer all my questions. It's a little pricy but no bad.
Sara Volk de Garcia
They had a lot of patience with my kiddo, and they called us back to make sure one of the measurements was accurate. (I love when people use critical thinking and verify their work!)
Kamisha Morrison
Always a pleasant, professional experience. Great selection of eyeglass frames, friendly staff, and convenient hours.
CHRIS WILBORN
Excellent Care and Customer service!!!
Briana Mittleman
The staff was super helpful and nice! Fixed my prescription and got some super cute new glasses!
Ruslan Shchetinin
Great doctor, was able to sit down with me and answer any questions. Great service and wonderful glasses selection
Talmadge Tribble
Great Staff. Informative and helpful, engaging and thorough. Went for an eye exam...good experience.
Joshua Foster
I had a great experience at Village Eyecare. I was in and out very quickly. The staff were very pleasant.
monti zzxx
The associates at the location I visited in Hyde Park were very knowledgeable and friendly and the precautions they took for Covid19 was on point and appreciated.
Junting Ai
I have been using Village Eyecare for 3 years. It is so good. Always make me feel so comfortable.
Mathis Koschel
Very friendly. Replaced the nose pads of my glasses within minutes competently and for free.
DjViolin .com
Everyone was extremely nice and professional. The store is clean and stylish. A wonderful all around experience!
Sherry Rodgers
Dr Gonzalez and staff was excellent
Denise Lopez
I was pleased with the fast service. No waiting long periods to see the optometrist. Very friendly atmosphere.
ike baby
Great service every time I come for my yearly visit I highly recommend this place.
Corvette Christmas
Everyone was very friendly, better equipment than my previous eye care provider.
Shauntelle Hurnes
I absolutely love the staff, even though this is my second year with them as a patient, if I have a problem they don't mind going over and beyond to make sure everything is correct.
James Mungovan
Everyone at Village Eyecare - Hyde Park was welcoming and professional. I am completely satisfied with the experience...and with the reasonable price.
Alexander Buckles
I love my new glasses...the doctor was great best experience! Sade Smith using my Bf email.
Maggie Ruble
Great service! Always friendly and on time. I go there every year for my check up and fitting.
Regina McRay
I was there for an eye exam however everyone there made me feel relaxed and the atmosphere is peaceful and calm.
Eric Harrison
Amazing experience...Great doctors and the staff is top notch...really cares about your well being...made excellent recommendations.
Maria Castro
Great environment, very friendly staff and thorough doctor! I called on Monday for an appointment and was seen the next day!
Brad Mattan
Extraordinarily friendly staff made sure my eye exam and contacts/lenses update went as smoothly as possible.
Nicole Bascomb-Watson
The environment of the office is clean and welcoming. The staff/physician were polite and timely.
Chang Min Hahn
I had a great experience at Village Eyecare! Very friendly and welcoming.
Joakim Olsson
Went there last week for an eye exam and new glasses. Terrific service!
Maggie Ruble
Great experience, kind personnel, who even adjusted my glasses I didn't buy there for free!
Eryn White
Very thorough exam, and the staff was warm, inviting, and accommodating. It was a very positive experience!
Abrea Greene
Great place! They are thorough and efficient. The staff is friendly and the space is clean and welcoming!
Nachi Stern
Excellent and courteous service. Rates are very reasonable. Glasses are of excellent quality.
Amy Dworsky
Courteous staff. Easy to schedule an appointment. On time. Overall positive experience.
Lily Thompson
I have been wearing glasses for more than 20 years and this was the best annual eye exam I have ever had.
Big Ed
I came in months ago for an exam. Access in a wheelchair can be a thing but the service and Dr. were all on point. I need to go back for frames.
Joe Wanner
Professional and courteous, with a good selection of eyewear.
Shermane Houston
The customer service is great everyone is very professional thank you Sherice for helping my daughter you rock
Brianna Lockett
Great Establishment! Wonderful Customer Service! I really enjoyed my visit.
Sandra Williams
The staff is caring, the doctors take time to listen. Excellent experience.
Bayyinah
I love this place. I always find a cute slick pair of glasses but they are expensive
Khalea Parker
I had a great experience at Village Eyecare! Great atmosphere and staff!
Abra Petraitis
Very nice staff but waited 30 minutes to see the doctor.
Ronetta Wards
Really nice facility and professional staff. Love their selection of frames.
Dezria Holmes
Love this place. Don't mind spending the money on fashionable frames because I wear them daily.
Stephanie Willing
I was seen promptly on time and all steps and tests and their results were clearly explained
Ralphie McAllister
The staff was very friendly and the doctor was very nice. 20/20
Deidra Hill
Iit was a very complete examination and great service.
Brandon Ratliff
Great experience! The office staff was friendly and efficient.
Yinbin Miao
The doctor is very nice and professional. Wonderful experience!
Victoria Gonda
Everyone was really friendly and happy to answer any questions I had
Sophia Schloen
Everyone in this office is very friendly and efficient. Was in and out in no time, very pleasant.
Kelli Bell
My experience was warm and friendly. Everyone was so pleasant.
Sheree Steward
Prompt service and very professional. I was very pleased with my visit at this location.
Scott Roberts
Professional, knowledgeable, punctual, clean facility, courteous in answering questions and thorough.
Dawna Bowers
They are very fast and efficient and work really well with kids
Q Hudson
Very professional. Very Nice. Great Experience
Tim Brawn
The doctors and staff were friendly, helpful and fast.
jamell gunn
Very friendly staff and clean and quick
Caitlin Roesel
The staff is very friendly and the doctors are very professional and thorough
Rob Andrew
Helpful and friendly staff. Great service. Highly recommend.
Adrienne Beck
The staff was efficient and kind, and I had a great experience.
Owen Kohl
Stellar as always…
Carolyn Banner
Super helpful and professional staff.
Rachel Howard
Great service, kind and friendly staff members, and very clean!
Cody Brannan
Helpful and friendly staff, offered an informative and pleasant experience.
Tommy Davis
Great Service! Very professional
Eva Thorpe
Love this place, had a great selection for me to choose from. Thanks
Herman Batteast Sr
The staff is very friendly and helpful.
Alexandra Cabanov
Everyone was extremely helpful and nice! great place!
Dana Jones
Professional and friendly staff. I would recommend.
Cleathe Palmer
Was very nice, prompt, professional and helpful.
Jamo H
Staff was great with outstanding customer services.
M L
Simple, professional, and timely. Fantastic place!
Tiffany Gaji, PSA
Accommodating service, quick time to be seen and proficient technicians
Billy Davis
Great service, very friendly, helpful, and professional staff
Cheyenne Whitaker
Staff was very friendly, helpful and knowledgeable.
Chiquita Eubanks
Great service and great staff.
Jisu Shin
It is always kind and comfortable environment.
TIM G
Always courteous and accommodating!
Will Grubbe
Great service and great frames!
Kelly Anthis
Excellent care!
Alexz Hilliard
Great service great glasses!
Rafael Vescovi
Doctors and attendants are very nice there
Alison Marie
great doctors and thorough visit
Brittany Sudik
Thorough exam, and great group.
Kathryn Rosenthal
Efficient, fast service, and great people.
Kiarri Kashaun
I love village eye care
Sarah Dufour
Great service and kind staff!
Nafe Hubbard
Everyone is really nice and helpful!
Lizaby Scott
Very thorough and friendly staff
Theresa Berry
Very friendly environment with on time service.
Cassandra Harding
Great welcoming service!!
MisteR SiR
Great customer service
Kevaaa1O1
Great customer service
Hussam
Great experience
Peter Tamulewicz
Great Staff
Suzy Broz
Excellent service
Marcus Starks
Great Service
HDL Chosen
Great Service
Mrs Barnette
Great service!!!
Jaden King
Awesome much?
Jilliann Pak
The reception team is friendly and kind! I also appreciated the easy online booking system and that I could fill out the patient form online to save time when I checked in. Dr. Sarai explained things well and was very warm. I would definitely request her. I was in and out of the office in under an hour with my new prescriptions.
Valeria Bryant
It was a good overall experience for my first visit.
karynne ricks-jackson
Everyone was great!
Dejuane Rivers
I visited this location for the first time to have a vision screening and obtain glasses and contacts. I was pleasantly surprised upon presenting to the Hyde Park location. The facility was very clean. The staff were very friendly and professional. I had an amazing experience! Dr. Gonsalves was very friendly and super knowledgeable. She made my visit very satisfying. Sherice was amazing! She was super friendly, knowledgeable, and helpful. This location is an amazing hidden gem for services, and I will definitely be returning for all of my vision services and needs. Thank you again for such an amazing experience.
Daniel Lee
This place has a local, personal, comfortable vibe. You're always greeted with a friendly "hello" when you walk in. I want to single out optician Evelyn Cox for a shout out. In addition to being courteous, helpful, and professional she is a true problem solver. Highly recommended!
Deandre H.
Great service and quick
Alessandro Clark-Ansani
Very friendly staff and good COVID precautions. Everyone was masked during my visit. The doctor really explained everything going on with my eyes and the store staff helped me pick out a frame I liked!
Jay J_
Excellent first time experience! Everyone is friendly and informative. And they have a great selection of frames & glasses.
Baby Gyrl
Kasper Regenburg
Keyontae Thomas
David Zoller
Xavier Sproling
malik shareef
Dylan Gaeta
Henry Kopesky