Reviews of All Eye Care Doctors. (Optician) in Boston (Massachusetts).
All Eye Care Doctors
1815 Massachusetts Ave, Cambridge, MA 02140, United States
Description
Information of All Eye Care Doctors, Optician in Boston (Massachusetts)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of All Eye Care Doctors
Sunday
Closed
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
8:30 am–5:30 pm
Friday
8:30 am–5:30 pm
Saturday
9 am–3 pm
Popular times
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Reviews of All Eye Care Doctors
Miriam Ross-Hirsch
Love this place. I saw two docs at the practice for contacts & glasses, and they were very attentive and helped me make sure my prescriptions were just right. They also gave me some really helpful solutions for allergies and dry eyes that I’d never been told before, that have helped me feel so much more comfortable with contacts. Dr. I and Dr. K were both so kind and helpful. I also ended up getting glasses here, I didn’t expect it but their selection is amazing. They have high quality stuff that’s worth the price!! I love my new glasses. Molli the optician is also so wonderful, and went above and beyond to make sure I was happy.
They also price match on contacts / have a good price. My order took a while to arrive (COVID delays messing with us all) which could happen anywhere, but I’m so glad I ordered with All Eye Care because they have been giving me contact samples to use while we wait!
Miranda Girard
I would highly recommend All Eye Care Doctors. The doctor took her time and answered all my questions thoroughly. They also have an extensive glasses selection! Molli was so helpful in selecting the perfect pair for me. She was so knowledgeable and knew exactly what worked for my face. She made the process fun and easy. I highly recommend her to anyone who needs help with choosing glasses- you will not be disappointed. Overall amazing experience!
dubitandum
From the initial exam through to the delivery of my glasses, everyone I encountered helped to provide an exceptional experience. The doctor was extremely thorough and helpful; selection of frames was extensive, and Xavier had an uncanny knack for suggesting glasses that felt perfect for my face. (He's awesome.) At every step, the staff took the time to make sure I was getting what I wanted and needed: that the fit was right, everything adjusted, everything working. 100% recommend.
Edwin Tait
All Eye Care is exactly what it says it is ALL EYE CARE. Dr I. Is an amazing clinician and is passionate about getting the best results for her patients. I have a complicated condition keratoconus. . If she can make my sight better she can fix yours. The office staff are extremely helpful and just did a great job at picking out glasses for my daughter.
Matthew Lapinski
I had such a wonderful experience during my visit to All Eye Care Doctors in Cambridge! The location is extremely convenient (right off the red line by Porter). I made the mistake of taking the stairs at the Porter T station, and I was visibly sweating when I arrived at the office, but the wonderful staff was super welcoming and helped me out with a glass of water while I waited (thank you again!). I browsed and chatted about frames with the extremely knowledgable staff, so I was all prepared for choosing a pair after my exam (talk about efficient). I then had the pleasure of meeting Dr. Idrizovic whose experience and personality made my eye exam both fun and quick. She even got my vision down to 20/10!
Thank you again to Dr. I and the amazing staff for such a great visit!
Melody-Ann Isaacs
Had my first visit recently. Really blown away by the care I received. Dr Idrizovic was very warm, with an amazing bedside manner...and took the time to make sure we addressed every last one of my issues. Best contact lens fitting I have ever had! Definitely will be back...with my whole family! Thanks Dr I
Yesenia Concepcion
Highly recommend All Eye Care for quality eye exams, lenses, and frames. I've been very impressed with their technology and service. Top tier. Thank you Dr. I for helping me achieve my personal best vision and eye health!
Emma Joyce
I've been going to All Eye Care for my yearly eye exams for several years now and have always found the doctors friendly, helpful, and attentive. At my most recent appointment, when I was buying contact lenses for the first time in several years, Dr. I was also very helpful in figuring out what combination of insurance benefits and discounts/rebates would save me the most money, which I appreciated.
Mariko Martin
Just received my new glasses and I'm could not be happier. The team provided a great selection of frames based on my preferences and even helped me narrow them down. I went back a few times because I couldn't decide and each time they were welcoming and patient.
Thanks so much for getting my new glasses to me with care!
Judy Zheng
Very nice and considerate service! My appointment was once delayed / took longer to be seen after my arrival, but the kind gestures of eye care doctors really made a difference on my experience. I would recommend.
zindagi zia
I met Dr. Dzenana Idrizovic when she started her clinic for my daughter when she was 5 and after that I never been anywhere else . Now my daughter is 15 and I am sitting in her clinic giving the reviews. I guess that explains a lot . All the staff is really friendly and understanding and can’t say enough about Dr Idrizovic how nice she is and she explains everything so well . Highly recommend if you are looking for an expert eye doctor. :)
Jad Atoui
I came to office with a rare condition where I was seeing double and transitioned to bell's palsy. This was alarming and partly due to Lyme Disease. Dr Kallamatta serviced me and despite not having experience with this condition was eager to learn and help as much as he could. I was seeing multiple doctors from ophthalmologists to neurologists and no one helped me as much as Dr K did. I was prescribed prism glasses to help with the double vision but as soon as my double vision went away with the administration of antibiotics, the practice was happy to exchange the prism lenses to normal ones. All in all I am glad I picked All Eye Care and lucky to have been seen by Dr K.
Hailey Fuqua
Super helpful staff and very kind! From making an appointment to exam tomorrow to follow-ups and adjusting my new glasses they were stellar start to finish.
Kevin Nguyen
I've been going to Dr. I and the team for the last 3 years and keep coming back for ease of appointment booking, spot-on examinations with finding the slightest change in vision, and the ability to get a great deal on their wide range of boutique frames and contact lens. The end result is walking out with a set of glasses and contact lens that I'm 100% satisfied with and look forward to returning for the years to come!
Paul T
Excellent doctor who was thorough, knowledgeable and truly interested in my care. I have a difficult prescription due to a corneal problem and he understood immediately how to work with and improve my condition and I was very grateful for the excellent professional care. I bought new glasses as well and his staff helped me choose frames and options and they were incredibly knowledgeable and helpful.
Faria Fatmi
Excellent practice. The staff is extremely friendly and helpful. Dr. Idrizovic is very knowledgeable. I came here after I had gone elsewhere for an eye exam and my prescription was extremely off. Dr. I and her staff did a very thorough eye exam and she also took the time to educate me on the difference in lens manufacturers and how it might affect my prescription. Definitely coming back for my annuals.
Ivaldo-Norma Martins
I have been a patient of doctor I for 10+years and I won't change for anyone. She really cares for her pacients. I recommended her to my whole family and friends. "She Is The Best!"♡
Eman Umaiya
This is the best eye doctors place I’ve ever been to! It was so easy to get an appointment, everyone is so nice and helpful, and they really took the time to explain everything to me. I really appreciate my experience here and I recommend this place to everyone I know!
Mike Gildesgame
The eye exam was very thorough and provided recommendations that ended up being excellent. They solved the problem with my lenses that other places were unable to do.
CutieKittiy
Wonderful service for both glasses and contacts! Everyone was very patient and helpful, definitely will be returning to this practice.
Ana Sharzhau
All Eye Care provides an amazing service and has a great collection of frames and options! Dr. Dzenana Idrizovic is very kind and accommodating 👍 She helped me with choosing the right contact lenses and frames. Also, optical advisors are very friendly and patient. I greatly satisfied and grateful for their support. …
Catherine Hamet
This is the best spot for eye care, and I've been to lots of different places. Not only is the service fast (my appointments have always started right on time), but the staff is incredibly friendly and helpful. They help you pick out frames with a strong focus on what you're looking for (fit, comfort, look). I went a little crazy and purchased pricey glasses, only to realize that I overspent and needed the money back. Not a great reason to return glasses, but they listened to my situation, and helped me out as best as they could. I got some money back, and still ended up with a great pair of glasses that I love. This place is excellent, I highly recommend seeing them.
Alen S
I went to this eye care place this week. They are conveniently located in the same building where I work. I was looking for an eye doctor that accepts my insurance. The reception lady was very friendly and had my insurance plan ready when I arrived. She told me what my copay and benefits would be for the visit.
The exam took probably 25-30 minutes and was very thorough. She was very nice and knowledgeable. I am a person that typically asks a zillion of questions and wants to know everything but the doctor was very patient with me and answered all my questions without any hesitation.
Picking glasses and lenses is the most confusing part to me. The optician went over my options and helped pick glasses that not only i like I absolutely love in terms of looks and vision!!
I have to say that I was at the beginning skeptical to try a new doctor and eye place but overall they exceeded my expectations. I will definitely come back!
Tom Ward
Thank you Xavier!
I had an older pair of Ray Bans that were bent out of shape. Xavier from All Eye Care Doctors was incredibly knowledgeable, helpful, and professional and had them repaired quickly. My Ray Bans now fit perfectly, thank you so much!
Cygne D'Aube
Dr. Kallamata is #1 He was there for me in my Eye Emergency right away I am so glad that everything is going to be OK! This office has all the most modern practically robotic equipment and the staff is Wonderful. Wide range of brand name glasses with all the Current Styles and the best contacts on demand!
Stefanie Michael
Dr. I is so thorough and really takes time to explain and evaluate each situation. I really appreciate the ease of scheduling my most recent appointment remotely!
Madonna (Porter Square) was so kind and gave me a week of contact lenses since I had run out before my appointment. It really saved the day.
Thank you, All Eye Care Team.
Fari Mbaye
I started going to All Eye Care in August to get new glasses and contacts after being diagnosed with keratoconus and I have really loved the device I received there. The staff is all very friendly and new me by name when I came in for appointments. I got lovely fitting glasses and specialty contacts which Dr. I worked really hard on to get just right for my eyes. Would highly recommend!
Jim Conviser
The selection of frames was very good and the service was very professional and efficient. I ordered the glasses and they were ready the next day. I was very happy with the experience.
So Playstation
I love this place!!! The treatment is so kind. Dr.Idrizovic aka Dr.I she is the star of the office. So nice & vibrant. I drive all the way from Worcester for my yearly eye exam. Today was my second year coming here and I look forward to seeing her everytime. The office is clean and nice & the staff is very friendly I’m so happy I found this place. 10/10 recommend . I wouldn’t be here writing a review if I was not happy. Haha . Thank you Dr. I
Adriana Barranco
(Disclaimer that I’m only reviewing the retail lens wear part of the business, not the clinical eye doctor portion.)
I’m new in town and desperately needed new eye glasses. This place had the best reviews nearby, so I went in. I was very impressed with them overall! The employees were all very nice and considerate of what I was looking for our of my eyewear. They explained the different lens styles, asked me about frame preferences, and provided choices that worked with my budget. They took careful measurements and got a good fit on the frames, and when I picked my glasses up they let me know that I can come back any time for a frame adjustment. Great service and I am was very pleased with their wide selection of options. Would recommend to anyone who needs new eyewear. Only con is that parking is a bit tricky/limited, otherwise I was completely satisfied!
Melhem Dagher
I went to all eye care doctors for an eye exam and I can say that Dr.I was very helpful and knowledgeable, she did a thorough explanation of the exam and presented all the options, I am very pleased with my prescriptions and the quality of care, my wait time was reasonable and the staff was friendly and very helpful with picking the right glasses, offering just the right recommendations. it is also worth noting that they offer a huge frame selection and carry most of the big names. I would definitely recommend them for their professional service and premium care.
Amy Williams
Thorough eye exams and great selection of glasses, plus a very helpful and informed staff!
Sarah DeMott
I can’t say enough praise for the service and passion of All Eye Care Doctors team. Many thanks to Xavier and all the staff that help making picking the right frames fun!! Thank you for staying open continuously through the pandemic to resource frames and provide eye appointments. You’re the best! 😎 …
Jason Kassoy
I've been a patient at All Eye Care Doctors for the last 4 years. They are a professional team that are willing to work with their customers to get them the right solution. I see them for my contacts/glasses and have always walked away feeling that they gave me the best options available.
They have a wide range of selection, at all levels of cost, and are always happy to talk other options. I even recently had them replace a pair of frames that were still under warranty (it was a smooth and timely process). I'm happy they stayed open during all this craziness and would recommend checking them out next time you have a need!
Shaya Nehme
Dr.I and her team are very personable and knowledgeable. I have purchased both contacts and eyeglasses through them, and it was best experience I have had. Dr. I goes above and beyond to make sure that you have a good experience and overall that you get the treatment you really need. Other eye doctors I have gone to always go through the regular routine, but Dr. I was the first person to recognize an issue I have with my eyes that only contacts could solve. Now having the contacts, I have never seen so well, and I am very happy with the results.
Laura Lynch
On a day overloaded for All Eye Care Doctors, they took careful time and attention for very specific asks I made. Both the optometrists, and the frame experts, have obvious knowledge of how to care for eye glass needs.
In short time, All Eye Care Doctors pulled me out of a three year challenge of incorrect prescriptions for both progressive vision and computer vision.
The adjustments were different than offered by any other and worked perfectly. You know the hopeful anticipation of a new prescription? Waiting those days for the new lenses so you can see again? Finally, I got that moment because I ventured into All Eye Care Doctors.
Appointments are easy to set, the eye health and vision information is clear, transactions are well communicated and smooth.
Daniel Charles
Dr. Idrizovic is a spectacular doctor. Historically, I’ve had bad eyesight that glasses would not help very much. However, Dr. Idrizovic was able to deduce that I have a special eye condition that requires special contact lenses. Thanks to her, I now have 20/20 vision which has significantly improved the quality of my life.
Despite having moved far away from her offices, I still make the trip to Medford/Cambridge as I know that I am in great hands.
Robert Paulson
All Eye care is wonderful. Both the doctors and staff are great. I saw a great pair of sunglasses that they had fitted with prescription lenses for me. I also decided to get contacts and they gave me a very thorough exam and we went with daily contacts. They are comfortable to wear and the prescription is tack sharp. I am beyond satisfied with the level of care and service I have received and I recommend them to all of my friends and family.
Ulises Ramirez
I’ve been coming to AllEyeCare for two years now, and it’s always a positive experience! The crew is wonderful, they’ll answer any questions you have and give you a great selection on frames they’re the best!
Gouri Scheurmann
As a physician I like to have the best care for my health and with Dr Dzenana I have reach my goal. The practice has the very best equipment and examinations available. Absolutely everyone on the staff are friendly, skilled, knowledgeable and personal. Try them once and I think you will feel the same.
Jura Abragimovich
I have been with doctor I for many years now ( since I lived in Cambridge). Now I live in Natick and I still travel to Cambridge for my appointments. It’s almost 2 hour travel time (public transportation) but it’s still worth it. Friendly, attentive, knowledgeable staff. Super professional and helpful doctor I. All combined makes it a great experience. As for the waits that a lot of people are complaining about…well…. Think about yourself from the point of the person who is sitting in the room and being helped. You wouldn’t want to be rushed out because somebody else is waiting for the appointment. You would still want proper service. Some people need more time than the others and it’s hard to predict sometimes. I’m sure it’s really hard to schedule and plan properly while meeting everyone’s needs. Especially in the world we live in right now. It’s a pretty small business that I like to support. A little wait doesn’t bother me that much personally. Like I said it’s totally worth it for me.
Really great place in my opinion and I highly recommend!
Megan
I have gone to All Eye Care in Cambridge, Ma. Dr. Dzenana Idrizovic, OD and her team are amazing. I have been walking around with the wrong prescription and hard lenses that were painful to wear for years. Dr I. Is also a gas permeable scleral lenses expert. This is the first time I've been wearing contacts and they are so comfortable. If you need an awesome eye doctor and incredible team please go to see All Eye Care. I can't stop looking around with my new perfect vision. I have -13, -12 glasses prescription. 😎🤓
Andrew Djang
Had a great experience here. Dr. Kallamata was very helpful in finding the right new glasses prescription for me, and Walid was super friendly and helped me choose the perfect frames. I felt very comfortable throughout, and will definitely be coming back.
Melissa Reynolds
Love this place! Dr I is wonderful! This was my first time here and I felt like I’ve been going for years. Dr I was so helpful I now make my mom go to her too! Her staff is amazing and they helped me pick out some new cute glasses. A family atmosphere for sure!!
Jim Melki
I saw Dr. Idrizovic and she impressed as a very talented and caring Doctor. I highly recommend her especially if you wear contact lenses. They carry an excellent collection of high end designer eye glasses and the staff are very friendly. The only complaint is that every time I had an appointment I had to wait between 30 to 40 minutes.
Wendy Lin
I had the pleasure of being seen by Dr. Dzenana Idrizovic. She took the time to give me a thorough eye exam and precept a student during my visit. It is clear to me that not only is she experienced at her job, she is also caring and accountable to both her patients and her practice. As most health care visits go, there was a wait, but I enjoyed my visits here and will be back. Several staff helped me pick the right glasses for me and ensured the best deal for a year's worth of contacts as well - thank you to all!
Yen Truong
The space is exceptionally clean and the staff is friendly and knowledgeable. I had to call them several times to obtain information for my insurance and they resolved my issued quickly. The doctors are also very knowledgeable and seem to genuinely care about your eye health.
John Aquilano
I needed a new pair of glasses and everyone I worked with was professional and concise. I was able to make an appoint, get an eye exam, and have new glasses all in a few days.
Ella Fis
I had great experience from the moment I called. Professional staff scheduled emergency visit for my husband while asking all insurance and personal info in advance. Once we were there visit went well, no waiting time, super professional and knowledgeable doctor. Overall this place is very clean and well managed, I would recommend it to everyone.
Cacky Mellor
They are fabulous! And have such fun styles available! Highly recommend
Jackie Raye
I’m from out of town, and they took me in, and made me feel like family. It was the individual attention to a new client that made me feel welcome, and safe, especially with Dr. I!
Erik Britt
Great experience with Dr. Idrizovic and Nick. Very helpful explanation of costs and trying to use rebates and insurance coverage to get me lowest possible price. Incredibly friendly staff who try to work with you and help as much as they can. Great option for custom glasses!
Ethan Spears
Nice workers. They’re efficient and fast, they’re very flexible as well.
Christelle Catone
Booked my appointment online very easily and withing the same week. Had a full eye exam (didn't happen for a long time) and they explained everything very clearly to me. Doctor was very nice and took the time to stay after hours to explain and help me chose my glasses plus they helped me make the most of my insurance.
Will def go back and recommend.
Debbie Apple
Everyone here is professional and friendly! After my first visit everyone always greeted me by name when I entered. Dr. I was very thorough and helpful in curing my eye infection and getting my new glasses and contact prescriptions. She gave me several samples of contact brands to try before deciding. They have great contact pricing and had my brand in stock!
Lexi White
I had an appointment at 5pm and was seen about 10 min after 5. I got imagining done by a very nice staff member and then saw Dr. K. He seemed to be very thorough for my eye exam and was very personable. Front desk staff was great from scheduling over the phone to my checking in. Overall would recommend.
Gregg Burton
I've been seen by Dr. Idrizovic since 2015. She and her staff are friendly, professional and every visit is a great experience. Dr. Idrizovic takes the time to get to know her patients, and takes time to explain things so I better understand my eye health.
mcarrasc3
I have suffer from chronic dry eye for more than 10 years, and due to zoom overload things got pretty bad.
In the past I had visited many eye doctors but they did not have the skills and team to understand how hard is to live like this.
My eyes hurt all the time, I had high sensitivity to light, It was so bad I could not walk on sunlight with out really dark glasses or some help from friends. Dr eye took just one look at me and came with a plan to tackle all my dry eye issues. Including LipiFlow. I was scare but all went so well. The pain and irritation are gone, I can see now, and I feel the improvements all the time, Dr Dzenana Idrizovic and Jennifer along the whole team including the fantastic Xavier had help me to live a better life. My work is so much better, and overall quality of life has change dramatically. The team also help me to figure all the insurance paper work and Steven at the desk was very helpful. Overall a life changing experience. DO NOT WAIT JUST DO IT
Thank you guys !
Theresa Higgs
I had an eye appointment and then a follow-up. Both appointments took longer than necessary (I was there an hour and 15 mins each time) I think mostly because they were short-staffed and also training interns, so they had to explain things to them. But at my follow-up appointment I was not totally happy with my contacts prescription and Dr. I (she is very good!) who did not see me originally, spent much more time with me than is usual at a follow up to re-test me in various ways and she ended up finding a prescription for me that was much better. They are flexible and will work with you. This can also take a bit more time.
Nita Longo
Update: Still highly recommend this place but I understand some of the frustrations expressed by other reviewers. Even though there usually is a wait and my visits may take longer than I’d prefer, I’ve found that ALL the really good medical professionals whom I choose to see are extremely busy and tend to run late. I have a medical condition and am diligent in seeing medical specialists regularly.
I view the time spent as a trade-off for truly custom service. If you happen to be someone who doesn’t need this type of specialized care, you may be better off at another practice that strictly follows a 20-40 minute appointment routine. That’s not the case for me. All Eye Care is actually out-of-network for me but I can’t see myself going to anyone other than Dr I for my eyecare needs.
I’ve found the staff to be extremely experienced and knowledgeable, as well. This office stays up-to-date with both technology and products. Highly recommend for custom care!
Andrew Keenan Richardson
Pros: the staff was very friendly, the doctor did a good job administering the exam. The staff was extremely helpful and supportive while I tried for 45 minutes to put contacts in in their hallway.
Cons: I went for two visits to get a single pair of contact lenses, for which they charged my insurance $7,000. I felt like this was very dishonest of All Eye Care Doctors to the point of almost being a scam.
Hannah S
The exam was fast and simple and the Doctor I saw, Dr. Idrizovic, is clearly very experienced and knows what is going on. She was good about informing me of all of my choices without persuading me to pick something that didnt suit me.
The staff here are so nice and efficient, and were more than willing to work with my needs as an out of work bartender during the COVID-19 shut down. They are offering a great deal for contacts+glasses with rebates at the moment. They set me up for a couple weeks worth of contacts to wear while I waited for my paycheck to come in to cover ones for myself. All around excellent place to go!!! Highly recommend to anyone!!
Jo McCarthy
I am a believer in quality glasses now!
Walid and his staff have helped me get top quality glasses twice now.
He has always worked with my insurance to get me the best deal possible. (He really cares about price/value ratio and understands the nuances to you)
They spend the correct amount of time finding the right frames for your face.
They carry a lot of brands and really understand how the different brands fit your face. (This is important)
Included with your purchase they document your pupal location on lense with respect to the specific frames you are ordering, on your face
(this is the differentiating factor for me and my engineering brain). This factor alone guarantees a more custom fit than on-line stuff.
It makes perfect sense: if the rx that you're requiring is not centered on your eyeball it will not be perfect.
Before coming here I used w**** p***** and the difference in quality of the lenses/frames/contacts-fit was/is night and day; everyday I'm excited to put on my perfect solution.
Spending a very tiny bit more time and money for an exponential gain in quality is definitely the way to go in my opinion. I really value my sight and have pretty much delegated it over to them.
Dr I has always made me feel safe and valued as a customer in addition to spending extra time to make sure I am completely happy with my rXs.
The staff has always been super helpful in person; through phone; and in email.
jite ovienmhada
Doctor was very knowledgeable, gave me many samples and suggestions specific for my eye health and needs!
Brian Tulloh
Seen by Dr. Idrizovic for somewhat emergency dry eye care. All I can say is wow, she is the best Optometrist I have seen is a long time, perhaps ever. She is very thorough, assessing visual acuity as well as an expert in dry eye therapies. Couldn't recommend her more. The care of the staff is also exceptional. Great care bottomline.
Katie Mc
Shoutout to Naseem and Dr. Janse van Rensburg For making my visit here so comfortable. Very tentative and personable.
Abdi Mohamud
Went in for eye exam and a new pair of glasses.
They were quick and effective at getting my new prescription. What I didn’t expect was how shady they would act when buying contacts and glasses.
In general very aggressive in pushing toward the more expensive side for glasses and a yearly supply of contacts; they even went so far as to blatantly insult my current pair.
Honestly, you’re better off just going here for the eye exam, and buying glasses elsewhere.
Greg Martin
The team at All Eye Care was great. Very professional, communicative, and they were able to get me an appointment on a day's notice for a new contacts fitting. They worked with me to find the right new prescription. Highly recommend.
Robert Zeitz
Friendly, helpful, knowledgeable. A great experience for glasses and contacts!
Juliette Chevallier
EDIT: After posting this review below, the team at All Eye Care Doctors reached out to me and let me know that they were able to find a technological issue in their automatic e-mailing system based on my review. This issue has been resolved and, as such, there shouldn't be an issue again. They also went out of their way to offer me an additional month of contacts for free. This sort of attention to customer service completely negates my previously bad experience and I'm happy to say that I'll be continuing my contact purchases through this office!
The optometrist here is fantastic! That being said, the rest of the staff is incredibly disappointing with their customer service. I waited over a week for the notification that my contacts I'd ordered had arrived, even though I was told it would take "1-2 business days". I had to call them in order to learn of their arrival. This happened again a second time when ordering more. Additionally, when talking to the staff on the phone, asking the simple question of "when will my order be ready for pickup" leads to being on hold for about 10 mins (before I gave up and called back). Bad customer experience. Would recommend getting an exam done here but nothing more.
George Wrenn
The team here, especially Dr. Idrizovic, provided me with great service every step of the way from the initial exams, to glasses selection (they have great brands), to contact lenses fitting. They offer fantastic price matching on contacts, and the office is in a very convenient location. Will definitely be returning!
Ous
My frames broke after having them for only a few months — All Eye Care Doctors replaced them for me free of charge. They also came within a week, which was great since I didn’t have spare glasses. Great work!
Eugenia Custo Greig
Just went in last week with a contacts problem. Dr. I is truly a wonderful professional, she is caring and careful and gave me fantastic advice! Could not recommend this place more for glasses and contacts and all your optometry needs! Staff is super friendly and helpful, great experience.
Saurabh Agrawal
Recently moved to Somerville area and went here for first time and would highly recommend this office. The front staff was friendly and the doctor was thorough and quick. Was switching to daily contacts so they gave me a few options to try to see what worked best. As I needed new contacts, they also offered to match pricing for anything I found online so that was very convenient. They also helped me through the rebate process. Will be going here for my annual checkup.
Kimberly M
What an awesome place, so quick and easy to get an appointment and my moms glasses came in in less then two weeks! Phenomenal care to the patient
Gregory T. Pearce (PearceLaw)
Go nowhere else! I've been wearing glasses and contacts for over 35 years and I've never had a more thorough exam (including at Mass. Eye & Ear). Dr. I spent ample time with me and gave me multiple contacts options to test wear before fine tuning the prescription. The staff was very friendly and helpful. Excellent service!
Grant Gould
(edit: Two days later after seeing this review they did finally cough up my prescription, saving me an FTC complaint and an argument with my insurance company. Bumping this up an additional star for that.)
Went there for an eye exam and updated prescription; doctor was polite and efficient but staff then immediately tried to bull me into buying glasses from them and refused to give me my prescription (said they "didn't have it there" with doctor not twenty feet away).
This place is a scam, and now I will have to get my insurance to cover a second eye exam just to get an updated prescription.
If you're not there to buy glasses, they'll take your money and give you nothing.
The doctor was nice, though.
Caroline Acquaviva
Earlier today I casually stopped by to ask if they had any services to help tighten my frames. One of their employees took my glasses back and tightened them with no questions asked. Super friendly and inviting, will 100% go back! (They also had a very large array of frames for sale!)
Katie Carlson
My eyes are terrible, and the optometrist who evaluated me was kind, straightforward, and responsive to my needs. My wait time was longer than expected, but I didn’t mind because all employees were so friendly. They did not pressure me into buying glasses outside of my budget, and I appreciated that.
Rebecca Glover
Came in for an emergency visit due very swollen and painful eye on a Saturday. The doctor knew immediately what was wrong and how to treat it. Had us come back for multiple visits and found time to make us a priority due to the severity. It was so reassuring and helpful! Highly recommend and will be coming back for standard eye appointments.
Kratika Agrawal
Got my appointment really quick and had a great experience for the eye exam with getting various doubts cleared with the doctor. Staff was polite and proper cleanliness maintained.
Ara Parker
Dr Idrizovic and Dr Chuang were so helpful and attentive with excellent follow-up and personalized care - even over the weekend through texts and emails checking in on me - when a virus was affecting my eye. I am very grateful to them for their professionalism and knowledge. They are also networked with the best Boston hospitals for any needed consults.
Brendan Scott
Dr. I is the best eye doctor I've had! She goes out of her way to make the experience the best she can for her patients!
laurin mitchell
If you have allergies and your eyes are giving you problems, don't go to your doctor or the urgent care, go to THIS eye doctor. She is VERY thorough, almost to the point to where you think, "Is this really necessary?" and that's probably only why I didn't give it 5 stars. However, she saved my eyes during allergy season. My eye allergies have always been a problem every year and no doctor, not even my allergist, has ever successfully helped find relief until I came here and she gave me two kinds of eye drops and by the next day I was feeling radically better. I even called her just to thank her and she answered the phone and said, "I saw it was you calling." Wow! Great service too. That one girl, you'll know which once you go, I forgot her name, but she runs the hell out of that place and is friendly, professional, and obviously good at what she does.
David Stanley
I have been a patient of both Dr. Dzenana Idrizovic and Dr. Janne Chuang. They are both extremely dedicated, knowledgable, and experienced. I would say they are among the best optometrists I have had. Additionally, their office staff was very helpful and accommodating as I picked out my first pair of glasses, as well.
Martha M
Great customer service! Thanks Rachelli for helping us pick out our glasses and to wonderful and kind doctors who spend the time to get our prescriptions right! Progressives are a little pricey but definitely the way to go for these 47 year old eyes. I can see again!
Evan Richard
All the staff is courteous and professional, but the person who prompted this review in particular is Dr. Kallamata. I have never worked with any health care professional in any specialty who comes close to his kindness, his thoughtful care, and his competent expertise. The man truly goes far, far above and beyond the call of duty for his parents.
Ashley Dumaine
Had a great experience, was very happy that I could grab an apppintment late enough to swing by on my way home from work for a quick annual eye exam. The exam itself was much more comprehensive than any of my previous eye exams. They also have a great selection of frames onsite.
Chuck Tulloh
Highly competent and responsive. Readily saw my son when he feared a second retinal detachment, alleviating his concern. Worked with me on a complex lens prescription to get it right. Much appreciated this extra effort.
Beba Official
I am so grateful that Dr. Idrizovic was recommended to us. We had annual exams for years. I noticed lately I couldn't see thru the prescriptions my old Dr. Had made for me. I scheduled a apt here and the issue was resolved. I decided to have my daughter re evaluated here to make sure her prescription is ok. We found out that my daughter had a very bad vision in 1 of her eyes, and that must have been like that for a long time. She is 10 and didn't know that her vision should be better and never complained. Dr. Idrizovic examined here gave her a new prescription and my child couldn't believe how much she can see now. We will forever be grateful to Dr. Idrizovic for catching this what the other doctor missed.( She has seen her old doctor 3 mths before this).
I would recommend this place very highly. The staff is wonderful and so responsive to inquiries and concerns.
They are professionals and truly care about their patients.
stephanie perez
I worked with Molli who was and has been amazing!!! I highly recommend coming here and asking for Molli, super sweet and personable!
Michael Hickey
Super nice and helpful, the staff always smiles. The office is clean and fresh smelling. The lab equipment is advanced and clean. The doctor is gentle speaking and very knowledgeable. The staff is composed of real genuine people, people you could grab a beer with.
Linda Johnstone
Great and understanding especially with my daughters changing schedule. She is a dancer and I believe the office manager and sales person told us they knew the changing schedule of a previous dancer.. (Not sure of the name and now doing an edit... ha) it hit close to home how sweet everyone was. My exam is in June and I will go back there for it time and time again
Daniel Haley
Everyone here, from Dr. I on down, was extremely helpful and knowledgeable. Hadn’t had an eye exam since I was young and this was an amazing first experience here. Everyone there wants to make sure you leave happy. Highly recommended.
Trevor Lyness
Doctor and staff were extremely kind and welcoming. In addition to the service, I appreciated their efforts to find the best financial outcome for me.
Vasso Kumarelas
Dr. I is professional, patient and of course quite knowledgeable! She will go out of her way to assist in any way she can, even to personally call the insurance company to attend to billing issues. I highly recommend seeking her care!
Mario Harik
Loved the doctor who was very comprehensive in her exam. Very friendly staff. The practice is also super modern with a good collection of eyeware including IC Berlins!
Kyle Coats
Natalie was a huge help and Dr. I is an outstanding professional. Definitely would recommend. All Eye Care will Be my preferred optometrist going forward!
Olivia Gampel
Excellent, thorough care. Staff are kind and attentive.
David Miller
Dr. I is fantastic. I have advanced keratoconus and nobody had been able to successfully fit me for contacts until she did. She is great and would recommend her to anyone
Allie Brigido
Dr Emily was great! Super knowledgeable and helpful
Hallie Yarmus
Dr. Chung is the best. She's incredibly kind, patient and informative. I highly recommend her. Also, the office manager Natalie and Ani were both very helpful and friendly.
Carole B
Great customer service and knowledgeable staff! I was a little frustrated with the long wait to see the doctor, but she apologetically explained there had been an emergency earlier .
Geeta Vatkar
Excellent service. Very friendly and educated staff
Edie Rathbone
Great customer service and glasses. I have gotten two pair and they are both perfect.
James Tran
I’ve been going to here and seeing Dr. Idrizovic for the past couple years. Great experience, she is very helpful and knowledgeable. I definitely recommend.
Stefan Divic
Wide selection of quality frames. The staff were exceedingly kind and patient!
Darya Aleksandrova
The staff and place is fine, but it's annoying to get charged a hidden fee of $95 for a "contract fitting" when all your doing is renewing a perscription for the the exact same contacts you already have
Alyssa DeMaster
So great! I thought I'd never find an eye doctor as good as my old one who retired but this one is it! Loved my doctor and my new glasses!
Abby Jamiel
Dr. I was wonderful and the staff are all very friendly and attentive. The shop itself has international, contemporary, funky, and original frames to choose from.
Nesli Kaya
Amazing doctor, great optician, a lot of space, professional and friendly staff members. I highly recommend All Eye Care Doctors.
dana j kaplan
I have never been treated so well and my eye exam was amazing everyone was wonderful to deal with a true happy moment in time for me dana j kaplan.
laura sokol
thorough follow-up; I came in for an eye injury. Dr. I took care of me and made sure that I got the right prescriptions that I needed. She and her team also followed-up on multiple occasions.
Tashombe O. Six
Good selection of frames across budgets. Everyone was nice and informative. Insurance was filed properly. The place is clean and well lit.
karima ouadani
My son's glaces broke and All Eye Care did great job replacing them for free of charge, Thank you Walid for your help.
TheRoseGhost
They are amazing! The staff is lovely and you really feel at home if I could give them 10 stars I would !!!
Yijian Cao (Kevin)
First time went to this place for new prescriptions and eye glasses. It’s a brand new branch, so everything is really new. Got friendly staff and quick service.
Anam Farrukh
Amazing eye exam. Dr. Eye is awesome!!!
Cameron Dixon
Incredibly friendly and helpful. They helped me find a perfect pair of glasses for exactly the amount I wanted to pay.
Tara Doubman
Great service! Very thorough eye exam and fantastic recommendations on glasses.
Wiktor Wiorek
Awesome place. The staff is very friendly and the doctor helped me a lot in my exams. They do everything to help you.
R Romero
Dr I and her staff are great! Very understanding and accommodating. 10/10 would recommend :)
Brandon Bielinski
Super easy to schedule an appointment and Dr. Kallamata was extremely friendly and helpful!
Michael Shea
Only place around to give me contact samples on such a short notice, thanks again Madonna!
Trailblazer
Very friendly and competent service. Lots of eye glasses to pick from. Very knowledgeable staff.
Joe Sidoti
Walid was great to work with and very helpful. Knowledgeable and friendly. Thank you!
K Cynthia
We had a very good experience. The team is very professional, friendly and they are very gentle with kids.
K Nader
Absolutely amazing doctor and service.
Airokhsh Faiz (MoOnLiGhT)
Great service and great doctors! I l was treated so nicely by Dr. I.
Dan bi
Very helpful and kind staff. Doctors are always on time for appointments.
Janella Polack
Incredibly friendly and informative staff! In their own words: "We'll take care of you."
camila werner
great customer service. very nice and helpful. been with them for years !!!
John B
Really great service and knowledgeable team
Anna Dubrovsky
Very good doctor, good all staff
Benjamin Beardly
Fantastic service and a nice venue. Very open and spacious.
Joselyn Lai
Super friendly, helpful, and knowledgeable staff!
hadassa wade
Nasem was super helpful and knowledgeable
Margaret Hale
Professional. Make sure to fully understand the options they are presenting.
Maggie MacKillop
Very reasonable and able to answer all my questions.
Rakesh Parsuri Gopal
Professional and spacious office clean space
Toba Bassey
Great experience with eye Care!
Sandra Correia
They very friendly and helpful!
James Boothe
Great customer service
Nancy Hoffmeier
Very well informed
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Thomas Andrews
No complaints.
Ramy Sukarieh
Great eyeglasses collection like no other place around, experienced doctors, and very friendly staff. I highly recommend it.
Maha Ranim
Francine LaChance
mulatu asfaw
Paola Beltran
Julia Davis