Reviews of Eyemart Express. (Optician) in Boise City (Idaho).
Eyemart Express
291 N Milwaukee St Ste A-3, Boise, ID 83704, United States
Description
Information of Eyemart Express, Optician in Boise City (Idaho)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Eyemart Express
Sunday
Closed
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–5 pm
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Reviews of Eyemart Express
BK Surratt
This was my first experience at Eyemart Express and Maria was extra helpful in helping me decipher my new insurance benefits and helping me to select the lenses I wanted to go with the frames I decided on (so many frames to choose from)! The best thing and main reading I went there was for SAME DAY SERVICE. I picked up both pairs of glasses after only a little more than a hour. A great custom fitting ensured they’d be comfortable. Overall I’d give them a 10+ rating.
Scott L
Dr Erik Thompson and his staff of Eye Pros of Boise are amazing! This is the first place I have had an eye exam resulting in the correct prescription. When I tried on my new prescription glasses, I could see clearly and my eyes were relaxed instantly. Kayla and the team at Eyemart Express are awesome! Kayla made sure the new frames I picked out fit correctly and helped me choose the best prescription lenses for my new frames and replacement lenses for my prescription sunglasses. Both establishments share the same building and provide a professional, efficient, friendly and seamless experience!
Traci Payne
My customer experience was overall very good. Once I was able to sit down with the specialist,Maria, she was very helpful and offered her honest opinion when I was undecided on which frames to get.She was super friendly and very professional … I gave it a four out of five star rating because the one thing that I found very frustrating was that the entire experience took four hours! There were so many people waiting to be waited on, whether it was to simply pick up their glasses or to pick them out… there were several people there waiting just to have the fitting adjusted and had been waiting for over an hour.
It was very chaotic. People were just standing around-there wasn’t enough seating. People were waiting at the desk to be waited on and at one point I counted 13 people standing in line some with with their prescriptions in hand,waiting to meet with someone.
There was one person on the right of the desk that was taking people and new prescriptions and doing the fittings and trying different styles and there were about five people on the other side that were assisting people that were picking up they’re already finished glasses and fitting them . each person spent on the average of thirty minutes to forty five minutes with whoever they were with… personally that’s great that they spent that much time with their customers and not one time did I ever hear any of the associates get frustrated or even seem overwhelmed they all had happy positive enthusiastic personalities! you get that many people in a room and everybody’s getting frustrated and people have been waiting for a very long time and even having to come back several times throughout the day and still having to wait, it was becoming very chaotic. I have experienced this on other occasions at other eye marts so I am sure it is not just this particular business. I think there needs to be appointments made and set for these particular things I understand there’s a staff shortage all over but it does not help anybody if people just start walking out and taking their business elsewhere.
I know this is a long post but I wanted it definitely to be known that though my experience took forever and I was even late for an appointment elsewhere, the staff were fabulous!
jeanie karst
Everyone from Dr.Bloom to all the staff, they were fun and funny. And for my visit with everyone on the glasses side, they helped me with picking the pair of glasses that looked best for me! All I can say everyone I know that needs glasses I will recommend! Eye-mart Express and your entire team are excellent!
I love you all, I hand more fun getting my glasses then I ever had anywhere!!!🥳
Theresa Ruiz
Store in Boise is amazing!! Finally bought the perfect pair of Progressive lenses. Super friendly, efficient and it only took 2 days.
I think this is definitely a place I would love to work at. Lots of smiles 🎄 …
Scot Kump
Service was great. Mike was awesome with my teenage granddaughter. It ended up costing more than I thought. The 2 pair for 39.95 was only certain frames and did not cover the lenses for them .
Daniel
This is the all in one eye care place I've gone to for years. I get my glasses and my contacts here and my eye exams. When I didn't have insurance they took care of me and when I did they took care of me still. Reasonable pricing and the timely and professional manner in which they made me my eye wear was phenomenal I highly recommend them for any of their Treasure Valley locations.
Charlotte Kilfoyle
A good day at Eye Mart yesterday, the 2nd day of December. The wait for sales was relatively quick. Enjoyed the extra hour, getting a hair cut, before returning to pick up my new glasses as they texted me the lab had them ready.. A busy place and great staff!
susan hamilton
Eyemart Express was so good to me. It wasn’t my best day because my glasses were broken in a fall and speed in getting new ones was super important. Not only were my glasses broken—along with my face—but my spare pair was so old as to be useless. They produced 2 pair of glasses for me in less than thirty minutes at a ridiculously reasonable cost. The frames for my new spare pair were only $20. I have never been so happy to get a pair of glasses in my life! Eyemart has my business from now on.
Kathi Swenson-Griffis
These folks are great. They found me the best deal. It was cheaper for me to pay cash instead of using my insurance. The Dr. I saw there was awesome. He took such good care of me
Sherry Hunt
This is the only place to go for eye glasses. They have a great selection of sizes and styles and many price ranges. Plus the staff is very helpful. I've never had a problem with them.
Crystalflo Collins
Anjelica was a delight to work with! One of the best experiences I've had here. She was knowledgeable & explained things very well. She shared her joy with me, & shared in my joy. Loved Anjelica's "raspberry beret". It's the fastest I have ever gotten glasses, ever! 37 minutes versus 2 weeks. I'm sold!
Michael Nelson (Mopar1973Man)
Great service, I managed to do a walk in get my eye exam, new contacts, and glasses without appointment. This is my second time around and great service. All done in about 3 hours.
Ka Cozad
Anjelica was great! Very bubbly and positive attitude. I have been coming here for a long time. Had some other people with not so great vibes. The process was quick and easy. Thanks Anjelica, you made the process run smooth. Keep up the good work!✏️🖌🎨😉 …
Dixie Soderling
I worked with Maria. She was so helpful and very honest on what looked good and what didn’t. Both pairs of my glasses where ready before an hour. I will recommend them to my family & friends. Thank you Maria!
Carl Bork
Very professional, answered all my question, went above a beyond with their customer service! Glasses was ready in an hour like they said they would be, wait time was short! Thank you for giving me the ability to see again!
Gean schooling
I was treated quickly, politely and perfectly by the Staff at Eyemart Express! I cannot imagine how it could have gone any better. I was so surprised, in the best way possible. I am a customer for life!
Joni Waer
The sales person, Sara, did a great job of making sure that I was happy with my frame selection. She was chatty and informative. It was a good experience. I received my text for delivery actually sooner than I expected. When I picked up my glasses we had a great deal of trouble getting them straight on my face. The representative (I wish I had gotten her name) was very patient and tried really hard to get it right. I took the glasses home but wasn’t entirely satisfied with the fit. After wearing them throughout the evening I realized that not only were they not exactly straight the ear pieces were were messed up. I took them back the next day and the manager was manning the adjustment desk. She was awesome. The store had several employees not make it to work due to snowy roads so she was swamped. She kept her cool and was polite and patient with all her customers. She could immediately tell that I had a defective frame so she took another one off the rack, popped my lenses in and I was on my way. Great experience. I highly recommend this company and the Boise location in particular!
sam toomey
The employees were super friendly, the store was very busy but they handled the rush in a very efficient way. The glasses there are all great quality at honestly the best price I’ve seen in town! Highly recommend this place! They do walk-ins for glasses if you come with an up-to-date prescription so it’s a really easy and simple process. My glasses were ready within 20 minutes!
Suzan Bieroth
Excellent service… I went paddle boarding and lost my glasses to the bottom of the lake. I was able to get an exam that was way overdue abs glasses the same day… the people were friendly, kind, and understanding. My glasses were done in 17 minutes. I would recommend to anyone… thank you so much for everything you did for me yesterday!!!
Heather White
I have been going to Eyemartbfor years. I decided, about 3 years ago, to try America's Worst in Boise for an irresistible sale they were having, on Franklin Rd.. We live and learn, what A HORRIBLE choice and experience!!
I went back to Eyemart Express yesterday and I am so glad to back. The people were amazing and the prices were amazing and I have an amazing pair of glasses and I still have money in the bank! Thanks so much Eyemart Express on Milwaukee and thank you Maria and Dr.Bloom, AND the funny girl that made me laugh at the check-in/out counter. Have a great weekend and great summer!!
Heather White ❤️
Dorothy Steffens
Maria was amazing. She helped me so much and she found the glasses that fit me best. I didnt even think to try on the ones she suggested but, i so glad i listened to her. I love them.
Lindsey Ellis
Always super helpful. Answers all our questions and never has an issue with my daughter who is super picky about her glasses. Very quick turn around on getting the glasses done as well.
Chris Earle
Wow! These guys are a huge step up compared to their competitors! Bought five pairs of glasses from them yesterday at a fraction of the cost I normally would have paid. Plus, all glasses are working great- super clear optics, etc.
Brenda Fincher
Thank you for being so helpful in a crowded full house. Driving to Boise for multi appts you were fast in helping in assisting me in my timeline.
Scott Bennett
Great experience. Been going to a high end shop for years. They have tanked big time since COVID. Eyemart was super fast, friendly and experienced. Done with my other place.
Laurie Lynch
Gabbie did an amazing job. She greeted me with a smile, answered all of my questions with her vast knowledge . I will see her next year!!
Thank you for hiring her. Give her a raise!
Laurie Lynch
Inaia Phoenix
Decent selection of frames, good prices even before insurance, and quick service. I didn't use their optometrist and just brought in a prescription. Had no issues.
Montoya Gray
I felt the customer service was EXCELLENT!! This store was very busy and seemed to challenged with staff as every place is right now. The girls I dealt with were exceptional. Even dealing with rude and demanding customers, they were courteous, kind and professional. Plus the prices are great!!
Shelly Kilburn
Lis went the extra mile to help me find some frames that I loved. My glasses were ready in less than an hour. This place is great!
Angela Michelle
Every time I need new eye glasses, I go to Eyemart. They’re quick, efficient, kind and affordable!
Jona Madrill
I was very happy with my new glasses and sun glasses all staff members made the experience easy and very friendly it was a bit of a wait but so worth it and the price for two pair’s was amazing ❤️💯! …
fishnguy
Quick service. Knowledgeable about my insurance questions. Glasses ready in under an hour, fit great and well made.
Cameron Lee
These folks are super fast and they get them done right. Got 2 glasses for under $100 and they both were ready in 45 mins!
Kurt Eden
Rachel was new and she really did a good job her training was excellent.
Stephanie Howard
Jules was amazing when I went in and got my glasses! She was friendly and extremely knowledgeable! She was personal and I felt like I had known her for forever and she was really genuine and honest! She allowed me to take my time with choosing frames and giving me her opinion on how they looked!!! I hate having to find the right pair that looks good and that I like. Seems like everywhere else I’ve ever been to get glasses, they were pushy and would select a couple for you to choose from and that’s not at all how Jules was. She let me walk around looking and trying on lots of frames to find “just the right one”. I highly recommend this store and Jules, I’ll go back again!!!!
Stephanie H.-Boise,Id.
Cami sue Garcia
The customer care I received was outstanding even though they were so busy. I mean that place was off the chain busy. The dr was so thorough explained everything to me. Very caring listened to me. Very pleasant with me. Gave me a great deal.
I will recommend them to all that I can.
I received my glasses in a very reasonable amount of time.
They were cost effective, with today’s price we live in, so Thank You to that.
This company cares about it’s team and store. There were two managers had the pleasure of meeting both of them.
Thank you staff at of you made a difference to my visit
Sincerely
Cami Garcia aka Camilla from Boise, Idaho
Katie Able
Jules was so fun and helpful! She helped me pick out the perfect frames and I love them!!! Excellent customer service and impressive speed making my glasses on site in under 30 minutes for 2 pairs!
Ellen Esquivel
The business was understaffed, and so there were many people having to wait approximately an hour or more. However, they were efficient and got through people in a goodly amount of time.
Sexy Mami Boricua
Amazing customer service by Gabrielle. Nice affordable frames and 1 hr pick up or less amazing!! Thanks
Marji B
If you want great service & amazing glasses ready the same day, this is the place! The staff are knowledgeable & professional. The selection was outstanding! They took my insurance without hesitation. I got 2 pairs of glasses for $18 after insurance. The 1st pair was finished in 16 minutes & the 2nd in 11 minutes. I needed the glasses quickly due to a serious eye problem. I was thrilled to be able to get them the same day. Then within 30 minutes was above & beyond my expectations.
Jason Anderson
Great customer service,Maria was very nice, my glasses were ready in 38 minutes
amountainman1
Jules was amazing! Wish there were more people like her. Would highly recommend this store. If you want a very professional service, with a personal touch, this is your place! Thank you for your personal touch, and your amazing professional courtesy with our new glasses. You are an outstanding person, both professional and personal. Highly recommend!!!
Dorothy Gutierrez
Eyemart Express has been my go to place to buy my glasses for years. From past experiences, I've learned to plan to spend one to two hours there. The employees are always willing to help and provide their opinion if the glasses look good or not on me. I would recommend Eyemart Express.
Rondabs09
Our tech was Maria, she was very friendly and very professional. It only took 13 minutes to get my readers made.
Rayshell Glenn
Went in to shop for some new glasses and was very happy with the experience. Jordan was the lady who helped us and she was absolutely amazing. Really fun personality, very professional, always checked on us if we had questions, and she made the process quick and enjoyable. She really knew her stuff. The store also was very serious about cleaning and keeping surfaces clean and glasses. I felt safe while shopping and moving about in the store. As well as interacting with the staff. They did an amazing job and we had all 3 pairs of glasses we bought done and on our faces the same day (though that may not always be the case). The prices and selection here are also amazing. They didn't even take my insurance and I didn't spend over 100 bucks and got 2 pairs of glasses with lenses. I highly recommend shopping for glasses here. Great job Eyemart!
Michelle Bergener
Insurance knowledge zero over charged me argumentative even after I called my insurance to prove what they covered. Very pushy on the 2nd pair. Will stick to the one in Nampa.
Tami Parks
Eyemart Express never disappoints! I had ventured away for a few years (not because of Eyemart Express) and just returned. I had the same fantastic service I've always had. Gabbie was really patient while we had to wait for the insurance inquiry. She really knew what she was talking about and provided the kind of customer service I appreciated. Thanks Gabbie and Eyemart Express for being amazing!
Alex
Dr. Bloom is extremely friendly and professional, made me feel very comfortable and was quick to adjust my prescription. His staff/team are also great, overall a great experience!
mark schuermann
I stopped in today to purchase 3 new pairs of glasses. My Rep was Jace, he was awesome!!!. Cant say enough about the patience he had with me. I changed my mind several times while choosing the frames. I have purchased my glasses from this Eyemart before, but Jace helped make it a painless experience. I would refer them to anyone needing help with eyewear.
Gregory Marvin
Went in with a script and Associate Russ helped me pick out a Pair of frames and got the ball rolling on the lenses and add-ons that I needed. Russ went above and beyond to make sure I was completely satisfied with appearance, quality and cost of the entire transaction. Russ is great and Express Eye Mart as a whole is great as well! 👍🤓😎
Sabra Partridge
Juliet was so sweet and helpful!! My Husband went to pick out glasses frames and she helped him find frames that fit his face and were comfortable. The customer service here has been wonderful. The wait time for glasses was also impressive. We were quoted 45 minutes or an hour and the two pairs were done in just over 20 minutes!!
Lorie Woods
The staff was so helpful, kind, and patient. Jayce was awesome. He showed me frames that I hadn't even considered. He was polite, fun, knowledgeable, and never made me feel rushed even though the store was closing. He took his time and made me feel comfortable. I am sure that if I had five of him and unlimited resources...I could rule the world. This young man will guarantee that I continue to be a loyal EE customer!! Give that child a bonus and his own executive parking space!
Ryan Brown
Very organized and friendly. The prices were great. The eye exam was very comprehensive.
jack thomas
Went to Eye Mart today my daughter had damaged her glasses . After a very short wait I was greeted by Employee Liz she was very polite and knowledgeable of my needs.
I also asked if she could change the pads on the glasses I was wearing, she said sure and took care of that for me also.
Very pleased with my visit.
sasha Walter
Had a wonderful experience today! Jules went above and beyond to make my teenage son feel like a million bucks. The wait for our glasses was under 20 minutes!
Barbara Jarvi
I went into Eyemart Express this morning to get new prescriptions for 2 pairs of glasses. I was so fortunate that Sarah waited on me. She took so much time to explain the different types of lenses. I had vision insurance , but she took the time to find a deal that Eyemart Express had that saved me so much money. She is an excellent employee, and Eyemart Express is lucky to have her.
Susan McCormick
I have been going to the Boise Eyemart for a few years and this time was the best Alicia and Marie were the best to help me find glasses that looked good and fit very well and I am so happy with my glasses and for some reason the transition is mush better this time. Thank you for having 2 great employees ❤️
Shelley M Vaden
Had a great person helping me with my prescription glasses. She was very pleasant and has a great personality. Likewise, the staff members I wotked with when picking up my glasses were very helpful, and took great concern with my questions about help if they weren't just quite right. Love this place, and also Lance Bloom at their connected Eye Pros, for my eye exam!😁👍❤❤
Dave McMillan
Customer interactions on the optical business are always more involved than, say, checking out at Walmart. So if the place is full of waiting patrons, wait times are long. I waited perhaps 30 minutes to be seen for my needs, but once there, I felt genuinely heard and well served. After settling on frames and paying for them, my “one hour” wait for my new glasses was actually only 24 minutes. Overall, I was pretty pleased with the whole experience. Going from desperately needing a solution to wearing new glasses in about 90 minutes was great service.
Sara Hymas
I love all the discounts on eye wear that Eyemart offers. I like that I can have multiple glasses to wear because they are affordable. I’m a busy mom and was short on time picking out new frames. Jace saved they day! He made it fun and less stressful. Jace gave me an honest yet fun opinion about the style of frames I was trying on. He made it feel like he was your good friend and made it a great shopping experience. I picked out some frames I wouldn’t of normally bought but jace found all the great deals and discounts for to me to help make it affordable to get the frames and lenses I wanted. I will definitely keep going to eye mart for my eye wear. It’s also so convenient that they can have your lenses put in your frames within hours of purchasing them.
Allen Tarter
Fast service, and they're staffed with most excellent employees! Eye exam was thourough and professional. I got a good pair of spectacular spectacles! Recommended A++!
Randy Lynn Kramer
I went to Eyemart Express to get two pairs of glasses for under $39. My frames were $19.98 each and the lenses were inexpensive also. All together I paid under $10.00 out of pocket for two pairs of glasses. The wait was alittle long due to covid and employees being out sick, but it wasn't unbearable. My glasses were ready in an hour and they took the time to make sure they fit just right. If at any time I need an adjustment, it's free!! I'm pleased to be the new owner of two pairs of Eyemart Express glasses.....!!
Raymon David
This is one of the few places that I know in the area that has a lab, meaning they don't send it away to get the glasses customized. They aren't able to do special orders, but for standard prescriptions this is the place to go. The staff is very warm, friendly and helpful. Same day service, shocking!
Michael Jewett
Kayla was amazing! She bent over backwards to assist us in finding a set of frames. Customer service oriented, friendly, and on point with her recommendations, she found us exactly what we wanted at the price point we wanted. If you need glasses, Eyemart Express is the place to be with Kayla making sure you are happy with the way you look with your new glasses. 10/10 Would recommend to a friend or stranger
Timothy Stear
Very courteous and helpful with what insurance allows and suggestions on what works best for me at a good price.
Natalee Gressman
My kids are always losing glasses or breaking them. I love that I can get replacements done in less than an hour. From the time my son picked out his frames it took 15 minutes to get them made up. They said it would take an hour so that was an extremely quick turnover. Staff was friendly and the price of 2 pairs for only $39.99 was amazing!
Technical Difficulties
My kid had broke his frames last week while I was out of town and he had to live sight challenged for a week. We went to eyecare hoping they accepted Medicaid but they don't. That did not stop the sales technician from going above and beyond to help him. She was able to take the old lenses and pop them in new frames. Also gave us a discount on the frames. Will definitely be shopping there when it is time for me to get new glasses.
Patty Dawn
Dr Kofoed was awesome! Professional, considerate, knowledgeable and took the time to explain what was going on with my eyes.
Jace was exceptional with helping me find the right glasses and was very respectful and kind to both my 92 year old mother and me. I have, and will, refer them both to my family and friends.
Zack Fishle
Professional and fast service. They even had lenses for my terrible eyes for the one hour glasses advertising.
Mark Hunsaker
Maria was Great! My wife Carol Hunsaker received professional and knowledgeable service and was more than happy with her glasses,she has her eye on another pair we weren't able to get. Thank you so much!!
Bruce Lofton
091721 i was able to schedule apptmt for next day, after explaining to them that i was relocating, had broken my last pair of glasses, and needed not only the exam, but lenses & frames produced same-day. Happy to report Eye Mart Express was successful in meeting all my needs and delivered 2 pairs of fully-completed glasses inside of 3 hours. I've used them before, will use them again ... thank you Eyemart Express!
Bill Garcia
Everything went smooth, got my glasses quickly and was offered a case but no cleaning cloth. I went to put the glasses on and saw a finger print but I had no cleaning cloth. This should be one thing the sales person should make sure is given with a new pair of glasses, a case and cleaning cloth. Other then that, everything was perfect.
Lance Lund
Extremely fast, affordable and above all courteous and knowledgeable. Jace helped me tremendously to find the perfect pair of glasses and sunglasses. Keep up the spectacular work Jace.
Paul Clarke
Surprised at the quality and thoroughness during the consult process. I can't speak for others working there but Jace was 10 out of 10 good across all catagories. He listened well, was very deligent with his questions, patient with my scattered answers around what I wanted, all so he could get my lenses perfect. I would ask for Jace, smart kid, I believe he is a college student so not sure how long he will be around.
Heather Halford
These guys are awesome. First visit years back they caught another eye doctor's mistake and fixed it. They have helped me save my eye sight. Very friendly and helpful staff. Highly recommend to others.
Alexandria Anderson
Was in and out of an eye exam within 30 min. Then I went over to pick out glasses. My insurance paid for 100$ so I got two frames I liked. They were done in 40 min. And i love my new glasses.
Burt Archer
This is the place to go for an eye exam and to get glasses I could write A book about how above and beyond these people went for me. The initial experience was excellent already had eye exam I just went to buy glasses. But couldn't see with the new glasses that were made in 40 minutes Which is awesome. When I went back thinking there was a problem on their behalf They went through everything no questions asked very polite. They did their own eye exam at a discounted rate and find out the prescription from the other doctor in Virginia was totally wrong. I thought I was gonna have to repay to put lenses not only in my glasses but my sunglasses that I had bought from them. Is to my surprise nothing 100% covered they said our pleasure to help you the glasses are wonderful I can see great you can't ask for better than that. There problem my problem it didn't matter they made it clear they were there to fix it and make me happy it's hard to find customer service like this in today's world
irving ramirez
Jace and the whole team are super helpful, very knowledgeable and made great recommendations. I love my new pairs of glasses! Will see them all in a year!
P S
I asked for my glasses to be shipped. They didn't get shipped. I called once and was told it would be looked into. Then I was hung up on. Possibly by accident. They next time I called, Morgan helped me quickly and is getting my glasses shipped. I'm very thankful for the quality service from your company. Every place I've gone, besides Eyemart and the associated eye doctors, have not done well. Thank you!
System Indigo
Everyone was helpful and friendly! I got two pairs of glasses made within the hour after purchase!!
K S
Nice environment. All the staff is very friendly and PATIENT. had fun with the girls at optometry
Corinne Stanton
I found Eyemart about 6 years ago and have always had tremendous service in both the glasses department as well as the vision area. My husband had been using Costco for a couple years when he finally decided to try my recommendation and is also now a customer happy with his service, glasses and prices.
C Rich
Recently I chose a different eye wear provider because of insurance reasons. I’ve always gone to Brian and his staff for my glass needs. I was very displeased with the service I received from the competitor and demanded a refund. As soon as I got the refund I was at Eyemart ordering my new glasses. My insurance still covered some of the cost and my glasses and they were done within a half hour. I not only had the best service from Brian and Kala but saved over $100 from the previous company. And, I was told I could have a free second pair of glasses. Amazing. (Actually, my final cost at Eyemart was way less than my cost from the competition with insurance)
I learned my lesson. When I get the best service from someone, stay with them, promote them, pray for continued success.
Thank you to all who assisted in one of the best experiences ever for me.
BTW Kala and her assistant were not only professional in their ways but very personable. I like the combination.
Bri Hal
I don't have insurance, but you don't need it here. Service was top-notch from Gabby helping me select the correct lenses to Keith helping make sure my new glasses fit correctly, they were fantastic. I got Esquire frames w/ anti-reflective, scratch resistant, UV blocking lenses as well as a set of RX sunglasses for under $200. Very impressive! They are also really fast. I received a txt when the first pair of glasses was made (26 minutes after I left) as well as another text when the 2nd pair was made (less than 1 hour for moth). Pretty impressive!
Bill London
Upon entering it was confusing to know the process. One is expected to check in at a front desk, then be called to be assisted. But there wasn't anyone at the desk and no sign indicating what to do.
Service provided was excellent! Summer worked with me to pick out and order two pairs of glasses. When I picked them up Alicia did a wonderful job of fine tuning the fitting of both pairs.
Marj Willson
Outstanding customer service! From optometrist to finished product. Very impressed! Thank you. 🤩 …
Janet Stanger
Pleasant to work with. Knowledgeable. Service was fast and easy.
Rod
I knew that having a special oder would take longer and with the holidays it would even longer but my glasses were ready in no time.
Elaine Sweaney
Anjelica was awesome. From honest opinions deciding on frames to the pickup
Elena Foutz
They took great care of me and were so fast! I love that you can get your glasses the exact same day and there’s not a huge waiting time for your glasses to be done! There’s so many great choices and they help you get the best deals possible to fit your needs! Definitely gonna go back!
Nicola O'Neill
I was visiting my best friend, I live in Illinois. I commented on her sunglasses which I loved, she said she got them from Eyemart Express, and that they literally make them while you wait. I made an appointment, luckily they had just had a cancellation. I got my eyes tested and bought a pair of sunglasses and regular glasses, both no line bi-focal lenses. I love them. The prices can’t be beat, great customer service with both eye test and glasses. I highly recommend, wish they were where I live.
Shaya Ephraim
I am very pleased with my latest pair of eye glasses. Style, color, look, all perfect for me. Especially happy to have my progressives in about two hours on Christmas eve. Kaylin gave me excellent customer service for all my needs , refill for eye glass cleaner and test read old pair of glasses for me. I have been going to Eyemart Express for seven years, Just love the prices and service! My dog Bentley was loved by staff and customers too. Best place to get eyeglasses in all of Boise.
Roger Bates
Very polite and informative staff. Great price for the product offered. Great selection of product. Glasses were ready as promised.
Michelle Cardenas
I always use Eyemart express. This particular Eyemart express is amazing. It’s the best one I’ve been to. They are so friendly and helpful. And they make you feel like you’re the only customer in the store. From Brian the manager to Kayla B, to Kayla A, and the gentleman who Initially helped me, I’m sorry I didn’t get your name, and the rest of the staff, everyone gives amazing customer service. I had a misunderstanding when I first picked up my glasses, but Brian and Kayla B and Kayla F took good care of me as if they had made the mistake. Customer service is very important to me, and I feel like I experience the best customer service in this store. I live far from the store, but I will always use this Eyemart as long as I need glasses. Thank you everyone for being so kind and attentive. You guys are the best!!!! I will highly recommend this store to all my friends and family!!!
Jeffrey Taylor
Went into eye mart after getting my eyes checked to pick out some glasses and they were very clean and sanitary. Keeping a system in place to prevent people from picking up a pair of glasses that someone else had touched. Was very happy about that. They were very busy but gave me the attention when it was time for my appointment. 10/10 would highly recommend and I absolutely love my glasses and sunglasses! Nerd and proud! :)
Shaun M
I have -10 prescription, so that coke bottle look is always an issue for me. The Eyemart staff helped guide my frame choice and lens choice based on my face shape AND to make a light weight pair of glasses. Good service. Informative about options. Relatively inexpensive. Thanks for your extra care, Eyemart Express Boise!
Darryl Leeper
Jace was way helpfull from the .oment i walked in the door. Even though you were way busy he made sure i had everyrhing i needed and was attended to and had full awareness of all my options to make sure we were all on the same page. Very very good job and extreamly helpful he made uncertantity not an issue on choosing what i wanted to het what i wanted. Thank you jace and eyemart express.
Nina Scanlon
Maria was so helpful and efficient. She helped my husband and me get everything ordered. They had my glasses completed before we even left! They them died them to me and made sure everything was good.
Zakiah Lancaster
Great place for an exam. Kind and cheerful doctor they are amazing with children. This is now my number one place 👌👌 …
Melinda Bollman
Everyone was wonderful. I was the first appointment of the morning. They checked my eyes and I received a new prescription. They even accepted my insurance!
I took my prescription to the other side where I was greeted by Kayla. She was friendly and professional. She gathered my insurance information and I looked at glasses.
After she pulled up my info she explained to me what my insurance covered and helped me pick out glasses.
After picking them out she sent it all to the lab. Both pair were finished in just over a half hour!
My glasses were fitted to me and I was all done.
The whole process from start to finish took about an hour and a half. Thank you Eyemart Express!
TheAwesomeDudes
Jules was amazing and helped me after my dog chewed up my glasses. She scoured the shelves looking for any frames that I could remotely use for now until my optometrist opens on Monday and she quite literally saved me!
Thank you so much Jules you deserve a raise!
Everyone I went to beforehand couldn't help me but Eyemart Express has Jules to thank for earning a new customer today!
Also the frames she picked out fit perfectly.
A Nelson
great customer service. Kayla the general manager. (Hope I got her name right) lol was very patient with us
We enjoyed her good personality and her knowledge answering all our questions
Team Stockman
The staff lived up to their excellent on-line reviews. They were friendly, professional, and made sure that we left completely satisfied. My wife and I purchased three pair of glasses after coming in with coupons. We are very happy with the glasses and pleased to get them on the same day. We highly recommend Eyemart Express in Boise!
Bonnie Piper
As soon as you walk into the store you are greeted from fun, fantastic employees.
I'd like to mention that Alan went out of his way to help me find a color and style of frames to complement my face. He was never in a rush. We took our time on the smallest details.
I definitely recommend this eye center. The prices are so reasonable that you can actually afford a back up pair for the price you pay at other places for one pair.
Quality frames and amazing staff!
Maiya Brown
Liz was very helpful and accommodating. She had solutions to me not showing up with everything I needed and still got everything figured out for me in a quick time frame. She also was very clear with explanation and easy to understand.
Bill Schara
Alan was friendly, very helpful, and extremely knowledgable. He helped me pick a great pair of glasses and pointed out sizing issues that others had not mentioned in the past. Prices were reasonable and glasses were ready in 27 minutes!
Liz Mills
I was quickly waited on and had a wonderful tech helping me select some new glasses. They were ready in a little over an hour, which was great! I got two pairs of glasses for less than I’ve paid for one pair at another place. Great service, selection and price. You can’t beat this place. That said, I’m still adjusting to my new glasses, as my Rx changed a fair amount.
Topaz168
Moved to the area last year and needed my eyeglasses updated. After combing through many reviews, decided to make the trip from Eagle to this Boise location. As a RN, I was a bit worried about COVID-19 precautions. This establishment made me feel safe with their procedures of placing eye wear selections you've touched in your own personal bags so they can disinfect them before returning it to the show cases, disinfecting surfaces often, and employees wearing masks...kudos! I'm very picky with my eye wear and what usually takes me a few hours to browse the selection took just about an hour due to the help of their employee Katrina. I required an Asian fit eye wear which is difficult to find. She helped to make personalized frame recommendations based on my facial features, prescription, style, and insurance. With all the years of traveling I've done as a military spouse and for work, I have never been to a place with such excellent service. If looking for an establishment for your eye wear...look no further. This is the place. Many thanks Katrina. My family members will definitely be seeing you on an annual basis.
Alice C.
Skyler and Ashley helped us in what was hands-down the best experience we've had buying glasses. They helped us select glasses and safety glasses even though we came in right before closing, and even found some frames to put the lenses from the broken glasses in to get us until the next day when the new ones would be ready. I absolutely recommend them!
Mike Stauffer
Excellent service. Jordan was extremely personable, and great at her job. My glasses were done in under 30 minutes, and when I came back she was working with a family of 5, with young kids, and handling all of the chaos like a pro! I will definitely come back, and hopefully will get to work with her again.
Halle Avis
Terri Anne was amazing! She walked me through the whole process, and helped me pick out glasses that made me feel comfortable! I wish we were friends in real life lol. She was an absolute gem!
Haley Myers
Jace helped me find the perfect frames for my face. Extremely attentive and knowledgeable. I will go here before any other eyewear store in Boise. Thanks Jace!
Blaine Olson
I found the whole experience quite refreshing.
Everyone at the store is very positive and friendly.
“Wiley” is the sales person that helped me choose my new frames. I appreciated his willingness to assist. Also his recommendations regarding lens types and treatment was educational.
Follow up has been great!
The Dr. that offered my eye examination was very patient and answered my questions about ‘what to expect’ with my new prescription.
I have been to other visionary providers and now I’m back with EyeMart Express because they offer all that I need at one place, people are nice, selection is very good and they stand behind their product.
Blaine Olson
Erin Whorton
Excellent experience. Was able to get a same day appt (eye exam), pick out glasses and have prescription glasses (and sunglasses) all within a few hours! Amazing!
Carol Rausch
Liz was my consultant and she was very informative and a great smile .prices are very affordable and even a payment plan if needed. I would go back again and told my family to support their store.
jeri Smith
They were very patient with me. It is difficult to make a choice on something so big. Your glasses are the first thing a lot of people see. They make you feel as though your the only one in the store, and make you feel very comfortable. I love going there. Thank you for being you.
Wesley Flint
I found the staff to be very helpful and approachable with answering my questions. They were also knowledgeable with regards to my insurance and the products that they have. They were able to have my glasses with lenses installed in less than an hour during their busy time of the day! I have never had to wear glasses before—so this was a totally new world to me. Kayla and Kayla were awesome!
BROOKLYN BREEZY
I always go here for my frames. They have a large selection at half the price. These guys are out of network for me but it's actually cheaper with their prices. Jace was dope, he made things easy.
Linda Lowe
I got m y glasses last Friday. When I got home and had a chance to really look at myself in my new frames, I hated them. The frame size was just too large and showed my baggy lower eyelids. Today I went in to get another pair fully expecting to have to pay full price. I had a very helpful technician (sorry I don't remember her name)but she helped me choose another frame that I will be much happier with. She said they want the customer to be comfortable in their glasses' choice and sometimes you have to re choose. She didn't make feel like an over-reacting old lady. She was so kind and understanding. The only cost was the difference in price for the new frames. I will be passing this info onto other friends and family. Eyemart Express impressed me very much today.
Ps the first technician I worked with was equally as kind and helpful. I just made a bad first choice. I do love my polarized sunglasses which she helped me choose.
Thank you Eyemart Express and valuable employees
Rebecca Wood
Sarah was so helpful and very professional. What was great she knew what was needed and if she was uncertain she would ask to make sure. I’m so glad I got her. Thanks, I will be back. Also, it was done in an hour, I will recommend you❣️
Caryn Kennedy
I love that my glasses were ready in an hour, got my eye exam in the same build and the staff was very good, there were alot of people in the store and the staff handled everything for each person and got everyone taken care of in a friendly and professional manner, I will definitely use eyemart express again
Nathan Cartwright
Had my eye exam with their in-house optometrist, picked out my frames, and my glasses were ready within an hour. Their prices are quite reasonable, everyone there was very nice and helpful, and I couldn't be happier with how everything turned out. Highly recommended!
Stacy Merrill
Great experience. Sarah was fabulous and super helpful and went above and beyond to figure out insurance issues. All of the employees were happy and friendly and enjoying their job. Best experience ever.
James Cerio
Jordan K was amazing! Friendly, helpful, and intuitive. She also takes your time seriously without you feeling rushed at all.. truly I can’t say enough good things. I love my new glasses she helped pick out!
ceara
from Ceara: The staff was friendly and knowledgeable. The store went above and beyond in fixing a problem with one of my glasses and saved me a lot of time and money. Thank you Store 043!
George Seybold
I have worn glasses and contacts my entire life. Last year when I went to my typical place to get my prescription updated, I was disappointed with the outcome, so this year I tried this unassuming retail location.
What a difference!
I expressed my concern about “getting it right” and the doctor truly heard me. My prescription is spot on and the contacts are great, but that’s not the end of the story.
Yesterday I phoned on pricing for glasses. The prices were fair so I popped in. My prescription is rather robust so we talked about size of frames, shape and ways to minute the thickness. Great guidance. This is when the shocker came in.
We started talking about how my daily use of the glasses came in to play. I only use them when sitting in front of the screen and never outside. We talked about coatings and infraction.
I’m needing out a bit, but I am so impressed by their knowledge and investment in getting it right that I had to share.
A huge thank you to this team!
Julia Gipson
I absolutely loved everything about this place. Eyemart express took amazing care of us. I went from needing readers to full time glasses after rolling a car and they did everything they could to help me find glasses I loved and feel great. Amazing prices and they did great fast work! I got one pair same day because of options i could opt out of and i got another pair with four others a week or less later. Friendly staff who was willing to stay open late to help us. They had an amazing back to school special for my family. Their staff did amazing on helping us get what we want and need, they didnt try and get us to over buy or over pay. Just found the best and safest option for us. Very thankful and appreciative of them. Even after our glasses were dont they made sure they fit perfect and made the necessary adjustments instead of just letting us leave. I highly recommend them. I wouldn't want to go anywhere else.
patricia garretson
I had an absolutely amazing experience! I haven't had an eye exam in 4 years! And my doctor helped me find the best prescription and the consultants were amazing! They made me feel good about every pair of glasses I put on but helped me find the perfect two!!!! Will be back in a year definitely ❤️
Karen Adams
Made sure my glasses were adjusted as close to perfect as she could at first Fitting
Loni Sena
Everything about this place is wonderful. Fro the Dr and the ones who help the doctors . Dr Casters was excellent funny and highly knowledgeable and caring. His staff was so pleasant the. The staff for the frames helped me save money on my granddaughters frame and they took 18 min to get the lens into frames. Very satisfied with eye Mart in Boise.
Francis King
I took my wife here for an eye exam, and new glasses. This is the best service we have ever had, and she loves her new glasses. We were very surprised that they were ready within an hour, with her stigmatism we’ve always had to wait about two weeks for glasses. Their selection and quality is something else that makes it worth going here.
Paige Marx Torres
Kevin was our service associate. He was so genuine and took pride in fitting my daughters glasses. He is truly a gem and loves being able to give customers the ability to see our beautiful world.
michael walker
The eye doctors and exams there are awesome, fast, efficient, and thorough. They have great selection of glasses which are fairly priced and mine were ready in under an hour.
S Nash
I have been coming to Eyemart Express with my family for years because of their great service and even better staff. I've probably gone through 15-20 pairs of frames and each time, they've worked with me to find the right pair for my budget and my face-shape. I trust their opinion and the quality of their service. The few times I've had an issue, they have fixed it quickly. I could not recommend them more! (And shout out to Brian, the manager, who is awesome at picking out great frames!)
alex Torres
At first I was very disappointed with the glasses I bought from them , they offered a free replacement and I upgraded frames for the difference in the cost of the frames, now I am very happy I would recommend eyemart express to anyone.
Jerina Dufresne
Great customer service. Fast and friendly. I am so happy I chose Eyemart Express for my teenage sons glasses. In less than 3 hours he had a complete eye exam, received contacts, training on putting them in and taking them out and picked out and received a backup pair of glasses. I would refer my family and friends with confidence.
Anne Warmus
Absolutely the best service, price and quality I've ever experienced when buying glasses. I was on vacation from out-of-state and lost my specs while rafting. . . I urgently needed a replacement and even though I have trifocal progressives OpticMart filled my prescription and I walked out with a pair (and a spare!) For only $120 in a record breaking 37 minutes! I cannot say enough good about this place and the folks who work there.
Mike Grossman
Everyone in there were beyond pleasant. Kayla that assisted me most. She was so positive and helpful. I got 3 pair of glasses . I was pleased and felt assured that going forward they would take care of any issues I might have going forward !
Also I had an eye exam for prescription and diabetic health . Dr Chong was very good and even forwarded results on to my Doctor. She explained all points with pin point details.
The whole experience was GREAT !
Linda Corder
Maria was so patient with insurance etc. and noticed a problem with the prescription that was resolved before we had the lenses ground. Kudos!
Matthew Graywolfe
Went to Eyemart express yesterday because i broke my glasses and needed an update to my prescription. Had the pleasure of having Kayla assist me and she was Amazing! They had a buy on get one free deal going on! She got me into a new pair of regular glasses and some new shades. I love them! I can see everything so clear and better now! I would recommend them for sure. The whole process was so quick and painless and I saved over $200 dollars! Thank you so much Kayla! You rock and your very pretty as well!
Catherine Mumm
Staff is always friendly and professional. Great selection of frames and lenses at a great price. Fast service. Eyemart Express has been my family’s preferred provider for glasses for years. Whenever the opportunity presents, I highly recommend them to friends.
Katheryn Payton
Debbie did an awesome job helping me pick out glasses and sunglasses. My eyes were still dilated, so I couldn’t see prices or which frames were on sale. She walked me through everything and was extremely knowledgeable. I will definitely return!
Melanie Overstreet
I loved the service I received. I would like to give a huge shoutout and thank you to the person who helped me her name is Elena ! She was such a sweetie and super helpful ! She explained everything down to a t for me. I couldn’t thank her enough for all the information she provided me ! She told me about my eye stigma etc. we had a great conversation and everything !! Way to go girl you did an awesome
Job and I’m so happy with the service I received :) I will be going back again when I need new glasses !!
Diane
I feel so grateful to have found Eyemart Express, especially Brian. He is amazing! I have had nothing but trouble getting glasses that fit right and that I can see well with. My expectations were surpassed when I went to Eyemart Express yesterday. All of the staff was helpful, kind and knowledgeable. Their prices are great. The selection is wonderful. You will not be disappointed!
Joseph Baldassarre
My 6-month old frames (from another company) broke and I was about to leave town. I need to be able to see, so I went to Eyemart Express. I arrived at 3pm and picked up my progressives before 6. Not only that, but I see better with these than my previous glasses (same prescription). So why???
Elena, who helped with frames, composition, progressives, scratch resistance and transition (tint) was a delight - humorous, efficient, friendly and frank.
All this and nearly $300 less than my previous glasses. I am most satisfied and pleased.
Pat Nation
Sarah and Maria at the Boise office are EXCELLENT, they always go above and beyond. Will continue to buy ALL my glasses from them.
meralis saenz
After trying to find a frame that I really liked and having to deal with pushy salesmen in different stores, it was a pleasure to stop at this location and find the right frame and even better, an amazing store associate. Aubree greeted me nicely, told me she was available if I needed assistance, and respected the space I needed to browse through their frame selection. It was her understanding of giving customers time to look without pushing a sale what made me buy my glasses there. Also, she answered every question I had and went above and beyond making my first glasses purchase go smoothly.
hero props
Maria our eye care specialist at the Boise Idaho location was awesome ..
Camille Schildan
Fantastic place! Great staff! Was able to get in first thing in the morning and pick out 2 pair of glasses. Debie was super helpful. They are following Covid procedures and everything felt clean and taken care of. My new glasses were ready to pick up 28 mins after I paid for them. Love I don’t have to wait weeks for them to be shipped in the mail!
John Jannuzzi
I had a hard time finding a frame for my narrow face, and with the lens size I wanted. The person helping me understood what I wanted and was able to have the lens style modified on the frame I selected. She did a great job for me. And with a discount coupon available, I got a very good price on two pairs of glasses.
Kim Fuisting
Eyemart Express was extremely professional and helpful. Their prices are reasonable and they take good safety precautions against Covid-19. We love our new glasses and it only took 1 hour to get them.
Susan Hill
I had a wonderful experience getting my new glasses. The two women were delightful, very helpful and very efficient. I love my new glasses
Beau Holmes
I had a great experience with Jace today finding and purchasing some new glasses. He took the time to get everything right and still got me through the process efficiently.
Shawn Van Hofwegen
Katrina was very helpful and knowledgeable helping me get new glasses and sunglasses. She has always gone above and beyond with her customer service and professionalism. I’ve been coming here for quite a few years now. I keep returning to this Eyemart Express in Boise, ID because of her. I love the wide variety of choices for frames.
shawn woestemeyer
We brought in our partially verbal daughter with down syndrome and the staff was beyond excellent! They gave her time when she started to get overwhelmed and allowed her to calm down. She had a great experience and LOVES her new glasses!
Kelly Collins
Mikaela does a phenomenal job. She has assisted my Mother and me with the purchase of four pairs of glasses over several trips. We really look forward to seeing her. She's knowledgeable, professional, trustworthy and fun! I highly recommend this Eyemart Express. The combination of selection and price can't be beat.
Jennifer Hopkins
I would highly recommend Eyemart Express. The value was a very pleasant surprise, especially since I was able to get 3 pair of progressive bifocals for less than I got 1 pair at Vision Works a couple of years ago. And to top that the staff was so friendly, patient, and helpful. I will definitely go back when I need new glasses again!!
Shawna Taylor
Jace at the Boise, Idaho store was fantastic! He was fun and helpful, which made this an enjoyable experience. The glasses are great, too!
Elicia Prophet
I have got my glasses here before but they were not the right ones. So today I came in to have an eye exam done and the front desk people weren't friendly. I almost walked out the door. The doctor on the other hand was very patient with me as I told her I don't hear well. I will still do business here as far as ordering glasses but to have exams done I'm going somewhere else
Richelle Moss
Friendly helpful associates. Was completely amazed that not only did they have the ability to make my prescription glasses the same day. It ONLY took 45 mins total for them to be finished. Was such a great experience. I will recommend EYEMART EXPRESS to my friends and family. THANK YOU FOR SUCH A GREAT AND HASSLE FREE VISIT.
Kara Grasser
Me & my two son's had a wonderful experience with Elena. She was amazing at helping us pick out our gorgeous frames, giving us honest opinions of how they fit our face shapes & personalities. Elena has a great personality & a wicked sense of humor. I bought 2 pairs for myself for the first time in several years! Thank you!! 😍 …
Debi Venneman
Always have great service at eyemart express in Boise. Rachel helped me this time and she went above and beyond. The only down side is they everyone loves them so much there was a bit of a wait to get waited on. They had both pairs of glasses done in about 45 min. They get 👍👍 from me! …
Matt
I have purchased glasses here over the years. My wife recently purchased glasses here and I did as well. Impressed by this locations selection, speed of service (this is a huge benefit versus waiting weeks and weeks to get your glasses at other glasses shops), and amazing customer service. Very professional. Will certainly continue to recommend this place for buying glasses.
Nicole Fourtner
Just came in to buy glasses. Great deals on frames and lenses, both pairs purchased and done in under 30 minutes!
HIPHI NEPHI BLACKMON
Even if they are busy or behind schedule go here for your eyeglasses ALWAYS WOOP
Iredaho Ross
I can't Thank Steve enough for a very positive experience. He was very knowledgeable and friendly and definitely not the "pushy salesman" he thoroughly explained how my transition would be from reading and distance glasses to progressives. I felt his opinion was genuine when choosing frames and I so appreciated the quick service with my being able to get my glasses in one day. Having just moved here from overseas I was hesitant to choose a new Optician, I had no need to be.
William Valentino
I had a great experience with Eyemart Express! Jordan K was extremely helpful, and very nice. Dr Cates, at the attached Idaho Eye Pros office, is a fantastic optician. I paid less than $200 for an exam and two pair of glasses! This is a one-stop shop for eye care!
Emily Jones
Quick fast and professional help. Doctor Hansen took the time to really help me and try to figure out what was causing my problems and help me find the best solution. Then they were able to get me my new glasses in less than an hour so I could see properly again. 10/10
stephen asher
I needed new glasses in a short time. Had my prescription sent to the shop, selected sharp frames with help of excellent tech, and had my new glasses in less than 2H. Highly recommend both the staff and the frame selection
Jennifer Nicole
Everyone there was super efficient and friendly and did an amazing job! Highly recommend.
Kevin Quinn
I purchased my first pair of glasses at Costco and had to send them in to have something fixed. The 14 day wait. So while waiting I realize I needed a pair of glasses and someone recommended Eyemart. Amazing decision, and I should’ve gone here first
Michael Benitez
It was my first time shopping for glasses and they team over at eyemart express was super helpful and really nice, the lady helping me find my prescription, Aubrey, was awesome! She actually gave me her honest opinion about some glasses i was trying on which i thought was cool because most of the time people just tell you, "oh yea, it looks great!" So im very appreciative of her for that and they did their best to make it a quick visit, the prices were fair and they have a good selection.
Joshua Cornelius
Just completed ordering my new glasses and sunglasses with Jordan helping me every step of the way. Her cheerful and courteous attitude made the entire process a true pleasure. Every associate in the store seemed genuinely happy to be assisting their customers. I look forward to my next oppurtunity to shop here.
Heather Lommel
I found out on my bday I needed glasses )= I was so nervous and sad about it.. However, Kayla was amazing 👏😍 Sara her shadow is going to make such amazing fit! The new manager Jewles is adorable as well as Kayla, and Sara. I will always come here. Ty
Much love from the Lommel family!
I love my new glasses ❤❤✨✨
SunTaninDean
First time here and my glasses were ready two weeks ahead of schedule. Love the staff here especially the manager who is adorable and awesome!
Dale Hooper
The customer relations rates highly. The choices for glasses are better than most which I have seen locally. That made the bit difference. It would make a 5* if the prices with the discount were not so similar as the typically pricey prices are with other companies, however the prescription only exam was quite reasonable.
Shaina Crandall
I had a wonderful experience with Eyemart Express! I was able to get 2 pairs of glasses for a very reasonable price. AND they were both ready in 8 minutes! Everyone was so kind and helpful as well. Highly recommended.
wendy rainey
I was looking for some different glasses but was uncertain what I needed. The young woman who helped me was wonderful and answered all my questions. I would recommend Eyemart Express to anyone wanting glasses. The selection was great along with pricing and service. I purchased 4 pairs which included sunglasses. I didn't take a eye exam since my prescription was new but I know several people who have eye exams and told me the service was great. I was very happy with my whole experience. 🤗
ronald boehlke
I was greeted warmly and served professionally. I had planned on coming in just to compare prices, but found such a good deal that I was able to buy two pairs with my insurance that day. Due to my ride's time constraints, I had to come back in the next morning to pick them up.
jericah Macconkey
Wow, I was impressed. Such great customer service, they were busy and I still got my glasses in record time.
They really cater to your needs and make you feel comfortable and you leave feeling great and feeling good about your purchases.
Heather Chapman
Gabbie did an Amazing job helping me choose the right frames for my face. So much better than another place that I've gone to. 😊 …
Katelyn
Everyone who assisted me was very kind. This was my first eye appointment and they made the entire experience wonderful. Dr. Chong was very sweet, Elena made picking out frames for my new glasses easy, and Kayla fit them to face perfectly. :)
sondra hawkins
Excellent service and very friendly people was totally a good experience until I picked up my glasses I purchased designer glasses but not the case that should be with them I would expect the proper case . Last time I bought glasses there I was given a case that did not fit the glasses . Beginning to see a pattern.
Al Norman
For years I used a different company for my Rx glasses, and was not satisfied with their follow-up service. A friend recommended Eyemart Express. This was the first time I went there. I was extremely pleased with Alan's assistance in ordering 2 pairs which are providing crisp and clear vision.
Rocky
This is a walk in store and very busy but I was handled in order and in a timely manner. Staff was friendly and did not rush me and was helpful in the decision process
Megan Lewis
Puppy chewed up my eye glasses the night before so I visited Eyemart Express without an appointment on a busy Saturday. They fit me in for an exam (it had been a year and half) and got me my eyeglasses by 4 PM. Dr. Kofoed was extremely professional and kind! Trinidy helped me pick out a great pair of new frames and made sure they were done before the end of the day. The staff here was amazing and hard working and they should definitely be proud! Would highly recommend and will be coming back in the future. 😊
barbara black
The crew at this store, Brian, Aubrey and Kayla and the rest of the staff are amazing. If you are not buying you glasses at this store you are missing out on the best customer service I have ever experienced. They go the extra mile to make sure everything is to your satisfaction and they do it happily and sincerely. Thank you Eyemart Express.
Vicki Huskey
You guys did a great job! You said it would be about 2 hours and it took 42 minutes!! The glass selection was great and I chose two very different pairs and love them both! Your eye examiner did really well and discovered cataracts and se5ne u0wirh a specialist. Your costomer service specialist was great and took her time. All in all I would recommend them to everyone¡. Thanks
Jared Durham
Very affordable, friendly staff. We were quoted a pair of glasses that are old eye doctor, just two lenses were going to be almost $600. My wife and I got four pairs of glasses, for $500 and the quality quoted was the same as the other place.
Rachel Rowe
Went and got my husband glasses today. Chase was the young man who helped us and I have to say he is one of the nicest employees I have ever dealt with. He's super friendly and got us a great deal!! Overall very happy with this experience!
Jerri Mizrahi
The staff are outstanding! It is a busy, busy place - and the team members never let it show that they are dealing with back-to-back patrons. They are always enthusiastic and helpful. I can expect honest feedback on what frames work for my face. The prices are so reasonable that I purchase multiple pairs and with tint! They are willing to experiment and custom color. Really! I give them top ratings and support! Thank you!
Jeff Hawkins
I have been in here many times over the years, with all the members of my large family, and more recently, for myself. I have never had a single problem. Both the medical (optometrist) side and the eyeglasses side are always quite friendly and helpful. It has a pleasant atmosphere and the wait is never long.
Richard Laine
Kayla was amazing to work with and had great attention to detail. She was very helpful and informative in regards to the process and the different styles that were available. Donovan runs an excellent crew at eyemart express. I would recommend this establishment to anyone.
Bitch Betta back off
The Eyemart employees were great. Samantha was very helpful and helped me save on new glasses with the best lenses. They even finished making my glasses in 20 minutes! I'll be returning for all my optical needs!
Vicki Nosanov Goldman
Very friendly and competent sales person, frames were priced fairly; I have a complicated prescription and they still managed to get it done in less than three hours! My friends think my new glasses look good on me and wow, I can see clearly again . A very very positive experience !
M H
They were pretty great. Most of the people were awesome, one guy was rude on the doctors side his name tag said manager. He was just ignoring everyone, staff and customers. Our doctor even told us to tell him we needed another picture or the back of the eye and when we approached him for the 3rd time (first time was the open customer service window where he was sitting, we stood right in front of him where we were supposed to wait for about 5 minutes, where he ignored us until someone else helped) he just looked at us and didn't respond. Then another staff member helped. While fitting the glasses the doctor had to come get us for the picture. Everyone else was great. Aside from that rude guy it was great. The people that worked with the glasses were wonderful.
John Sangiorgi
I began wearing glasses in my 40's. It was, and continues to be a difficult adjustment for me. I went to Eyemart, Boise for the price... but the service was exceptional. Upon getting my new prescription and glasses, and living with them for 9 days, the new glasses needed an adjustment. The optometrist re-examined my eyes and gave me a revised prescription, and new lens were installed in the frames. The new prescription was less effective than the original. So back I went. At that point Brian (manager?) took me on as a special project :) and the prescription was revised once again. This time the results are wonderful.
The best part of the experience was that even though I was clearly what I myself would call a "problem customer"... Brian, the doctor, and the entire staff, were extremely pleasant, professional, and each change I asked for was met with a smile and a sincere attempt to solve my problem. I would recommend them highly.
Monica Shantel
I got a good deal, and they're really great! Not only do I love my glasses, but everyone else does too! I was very glad that my glasses were done in less than an hour as opposed to 2 weeks.
Andrea Gabel
I have a difficult prescription, Dr. Blaylock did an excellent job and we cannot say enough about our personalized treatment by the staff regarding the selection and fitting process of my new glasses. kyra(sp) is an absolute professional and took the time needed to make sure that my prescription was measured correctly into the glasses… Then we had just received a 40% off coupon from them so my otherwise very expensive glasses of over $500 Came to about $346… Awesome! highly recommend both Dr. Blaylock and the glasses and contacts specialists.
Krystyl Myers
I was greeted right away and their customer service was great! They helped me with both my contacts/glasses needs and I had my brand new glasses in 20 minutes! I highly recommend them!
The Whispering Sage
My prescription has been the same for 20 years or so. I just broke my glasses is all. I was going to America's best for a little while (for price) but i wanted new glasses quickly. Everybody at Eyemart is always real nice. All said and done, it cost me less than $60 for 2 pair of glasses. Took them 30 minutes to build them. Ill be there again, someday
Debi Guerricaechevarria
One of through best eye doctor visits ever! Loved both opthalmologist s. Couldn't get one of my contacts out so called the next morning and was told to come right in. The native of this place is to run high volume but both doctors made me feel u was the only patient.
Dannielle Ryals
I have been a EyeMart customer since 2017. They have always been very wonderful with me and my three kids. I especially love the warranty they have on their frames and trust me, with my three kids it is definitely needed lol. In January they stopped taking Medicaid for their glasses. You can still see the optometrist on Medicaid. Well I didn't know the policy had changed when I brought in my kids for their new glasses and frames and I only had the amount to pay for the frames only. Well Alan B. took care of us. He helped bring the cost down by applying discounts and he got two of my three kids taken care of. I'm so grateful for their amazing service and Alan's dedication to getting my kids what they need. Thank you EyeMart and Alan!!! You guys are rock stars!!
Susan Boyer
You know how busy weekends are! Its a real treat to get fast,very professional, and friendly service too! Steve absolutely took care of me and answered all of my questions and took the time to help me find the best frames for my face. I don't see myself ever going to anywhere else but Eyemart Express. Thanks Steve, I look so smart now!!!
John JC Carden
Continuously offers me Quality, Professional and Curtious Services. Been a Client for around 15 years and would NEVER trust anybody else when it comes to my Eye Care needs.
Bryan is quite handy with dealing with Insurances and they have Superior After-Care services, such as free adjustments amongst their Quality Staff, Services and Warm Personalities won me over years ago and years to come!
A+
Douglas Burgan
I found the staff and selection of frames excellent.
Cora Larson
Brian's amazing customer service, honesty, and expertise have made me a loyal Eyemart Express customer! He takes time to make sure I get a style and fit that accommodate my personality and lifestyle. He helps me stretch my comfort zone to stay closer to current trends--I usually leave with a pair (or two) of glasses that I would never have picked on my own, but really love for the long-term. I highly recommend Brian and Eyemart Express!
Dahlia Rose
I came to eyemart express because I wanted to replace the lenses in my current glasses. Had I let the eye clinic I go to do it, I would've been without my glasses for a week. Eyemart Express got it done in about an hour while I was out at breakfast(my roommate drove, since I'm blind without my glasses), and I got a free pair of glasses since I bought an extra pair while I was there. So I walked away with 4 pairs of glasses(2 which I already had the frames for, 2 entirely new pairs), all of which were ready in an hour. And the staff was super friendly and helpful. There are so many choices for frames, but one of the girls quickly helped me find 2 that I liked. I'll definitely be back when I need a stronger prescription again. :)
Erin Peterson
My daughter and I went in together. Her first “real” eye exam and mine after lasik surgery years ago. We were in and out with 4 pairs of glasses and eye exams under $200! Kayla B. was able to help us (an old mom and a young teen) find glasses we both look great in and are the best for our prescriptions. She even stayed late to finish our experience to make it the best.
Hmey Zheng
The selection is limited, but affordable. The glasses are not always the most current styles, but they do a very good job overall of having timeless frames available. The turnaround time can't be beat. If you go here to buy anything or get any services, I highly recommend going to their website first as unadvertised coupons are almost always available which will provide you with additional savings. Overall, it is a solid choice.
Melissa Andersen Brown
As soon as we walked in the door we were greeted by a wonderful employee and asked to sign in. Only took a minute before we were called over. Told the lady that it had been quite a few years since I've had a new prescription so we went over to the in optometrist office locates inside the same building and made an appointment to get seen. We had a couple hours till I could get in so we ran a few errands. Got called back in earlier than anticipated and got the eye exam out of the way. Once done there we went to the glasses side and tried on a few different pairs, the sales associate was super helpful. Walked out of there with a new pair of regular glasses, a pair of prescription sunglasses and contacts. Everyone who worked there were extremely nice and helpful and we'll definitely shop there again.
Thank you,
Melissa Andersen
Loren Eyre
Everyone there was great. Had a bad experience in Nampa store last year and here they went out of there way to make sure that my glasses were correct and what I wanted. The eye doctor was also great showing me what I will see with my new lens before writing the prescription and made both pair in an hour was really great. The manager there very straight forward and helpful thanks.
Janielle Pennington
My 6 year old daughter Lillianna needed her yearly exam and new glasses. The patience of the doctors and staff exceeded my expectations! After she picked out her new frames, we were told that the new glasses were going to take about an hour. They were wrong, it only took 12 minutes!!!! Plus, the lady that was helping us get them adjusted was so kind and great with Lillianna. Thank you Eyemart for providing top-notch services!
Julio Zamora
First time ever to go for an eye exam there and not only did I get my contacts the same day but the doctor cleaned up my prescription from my last one 4 years ago! Ppl were friendly and helpful picked out some glasses that I also recieved the same day. Waited only 3 days for my contacts to come in and now I can see great. Very sincere visit would definitely recommend!
David Hui
Took my 84 year old father in for a new pair of glasses. Everyone was so friendly and helpful. I've always enjoyed their service at Eyemart Express and highly recommended! Thanks for taking good care of my father!
krista s
The whole staff is always friendly. From the Doctors to the staff that help with glasses. Decent prices. Best part is how quick I get even my high strength prescription glasses. Love it.
Hannah McDonald
Super awesome experience. I have always gone to these guys since I started wearing glasses five years ago. I’m a pretty self-conscious person and they always go above and beyond to make sure I find a pair glasses that make me feel good about myself!Thank you so much! I love my new glasses!
jennifer brown
I had a great experience. They were very helpful from picking out my frames to finding the best price for what I needed for lenses. Didn't have to wait to pick them up either as they had plenty of staff.
Dawn Johns
The staff were very professional and helpful taking the time to explain our benefits and coverage. I was very appreciative of their patience while my husband chose his first pair of glasses!
Sehara Natural
Best deals and fastest service, frames are top notch but people who work there are most valuable! They go above and beyond, fixing the frames to be as comfortable as possible. If you want eye exam there is no better doctor than dr Thompson! Amazingly accurate and knowledgeable, his prescription is so precise! After so many years and different doctors, when I put my glasses on, it felt like I was born with them! I am taking my whole family there and only there!
C
I almost gave less stars, but this is the 4th time I've gotten multiple pairs of glasses here. Good prices, fast, and usually good customer service. Trying to not let this one experience ruin it for me. As I'm being fit for my finished glasses, a man walks up and leans on the counter next to me. He stunk of alcohol. A man hands him his glasses and he physically rubs against me to squeeze in front of me and steal my mirror. I of course move away quickly and sit down at a station much further from the counter, upset by his rude behavior. The girl fixing my glasses had her back turned heating them up, but 5 other employees were standing right there and didn't say anything or offer him another mirror...?! When you are called up to fit your glasses, that is your personal one on one time at the counter, that's why there is a list and you wait your turn. I know it's fast paced and busy in there, but if you can't get a minute of personal service when fitting... it was right before closing, only a few customers left and ample employees and other mirrors everywhere. I'm still upset by it. I took my 2nd pair and left pretty fast at that point. Hope they fit right.
Katie Thompson
Though short staffed (like everywhere else)the staff was helpful, kind, and patient! The two pairs of glasses we selected were complete, fitted and out the door in under an hour! Thanks guys, keep it up!!!
Dru Casey
They are amazing, I have been getting my glasses here for years. They never seem to amaze me! I was assisted in getting my glasses, and in about an hour I was texted they were ready! A+ on service, quality, and in a timely manner! Highly recommend them!
Rick Nielsen
Good customer service, explain the options well. I know they make more with up selling but I didn’t feel pressured and came out of it feeling like I made a good deal. I wish my insurance recognized them as being “in-network.”
Cameron Nelson
I had a great experience. I went in with a prescription in hand, and In about 15 minutes I found the glasses I wanted, and then another five had them ordered and my glasses were ready a 20 minutes after that. The service was phenomenal!
Jenna Collier
Jordan was very helpful in finding my boyfriends glasses. Very patient and sweet, every time we have been here the person helping us has been very nice. Also great prices, definitely recommend!
Lily M
Their selection of glasses is so vast! You can get absolutely any style you prefer. They have young hip styles and classic ones. I love that I can always find multiple frames of similar style to choose from. All the people are so kind knowledgeable and helpful. And most importantly, the prices are amazing! For the price of one pair of glasses somewhere else you can get a couple pairs here, and they are durable and last until you want to change your style :)
Rhiannon McDonald
I was told my glasses would be ready in 2 days (framed being shipped in). When I still didn't receive a call I stopped by 3 days later, was told they might be in shipment just received but they were busy and they'd likely be done tomorrow. I asked if a coupon I forgotten at home would be able to be applied for my troubles and he said no problem and applied it right then. As I was leaving the parking lot he called to say they found my frames and the lab should be done in 20 minutes ♡
Alan Breshears
Wasn’t feeling well when I went in but Kayla B made sure to make the process super quick and easy. Got a pair of regular and sunglasses and both were done within an hour! Incredible turn around!
Jessca Reeves
Overall the service was great and everyone was super nice. There was one employee that made everything 100x better, and her name is Kayla. I am a mother of a 9 month old baby girl who was driving me bonkers yesterday. She was tired, hungry and just wanted to be done with mommies errands. Kayla saw how stressed I was and so awesomely helped me out. She held my daughter for me while I tried on my glasses to make sure they fit right. She didn't have to do this by any means, but I am so thankful she went above and beyond! You guys now have a customer for life because of her!
Deneen Carleton
I was pleasantly suprised to see that Eyemart Express had all the new up to date diagnostic eye equipment in their office. It made my eye appointment so much better. I also want your people to know how much I appreciate their professionalism. I had a great experience. Thank you.
Joy Lawson
I loved my experience there the people r so nice and they actually care about helping you choose the right frames. The optometrist Dr. Blaylock was awesome!! Me and my daughter were very pleased. I recommend it to everyone!
Sara Griffin
The staff were so lovely! I got 2 pairs of glasses for less then $40.00 and they really were ready in about 20 mins. Very very satisfied with the customer service and the product!
randys7771
Excellent optometrist and a Great team effort!! The Lab was quick and efficient and the Customer Service ( Jordan ) was outstanding!!! I Highly recommend anyone needing glasses or an Eye Exam to go to Eyemart Express!!!
Tessa Lackaff
Came here a few years ago and the doctor and staff made me feel very comfortable and did everything they could to ensure I left satisfied! I liked and trusted them enough to come back for another eye exam and a few new pairs of glasses :)
Tony
Excellent service and very fast. New glasses on 47 minutes and very fair price.
Chris Perez
Excellent customer service! I had a bit of an emergency situation on vacation and needed a new pair of glasses immediately. I came in with about 25 mins till close and they were absolutely willing to help! They even stayed open a little longer just to help me out! Couldn't recommend this place more!
Dan Hobdey
Angela went above and beyond to ensure I left happy, Thank you, Angela!
Dave Pena
I was looking for an affordable and easy place to get a pair of glasses and I found it at Eyemart! I was in and out in less then 30 minutes and in about an hour later I had my glasses. They are true to what their commercials/TV ads offer.
Chad Adams
Absolutely great customer service! I was treated as though I was the only customer in the office. They were not satisfied until I was satisfied. Highly recommended, especially for teachers. They give you a discount and they give you a voucher for your school to give a feee pair of glasses for a student in need.
Carolyn Tenn
The only place I get glasses. Even though Eyemart express is not in my insurance network, I still get all my glasses there. They have better prices, better selection, and better service than the other places. My glasses are usually done in 30 minutes. Micheala and Kayla helped me last week and they were Awesom. Thank-you!
Corina Woolf
Went to Wal-Mart for new lenses and was quoted almost $300 dollars for 1 pair. Went to Eyemart and got 2 pair for $126.00. Staff was so helpful and really great. Even when the next day I changed my mind on the 2nd frame. Changed at no extra cost.
Ashley Adams
The staff at the Boise Eye Mart were very quick and friendly! This is my first pair of glasses and they helped get me fitted for a pair that are both comfortable and fit my personal style.
Jonathan Moseley
I first went to Eyemart because my contact prescription was several years old and needed to be updated. I was recommended to them by my roommate. At the end of my appointment I was very impressed. The service they provided was great. They have a very efficient process to diagnose eye problems and expert O.D.'s to prescribe a solution. I found myself grinning at the front counter while paying for my new prescription of contacts. Very impressed and satisfied.
Josh Roher
All I can say is Wow!! What awesome customer service. I have been calling around trying to fix my Ray Ban sunglasses for the past week. I had no luck till I stopped in to Eye Mart today, and the manager Brain hooked it up with brand new shade lenses for my Rays. Thanks Brain. That was awesome.
V. Smith
I am highly satisfied with my entire experience at Eyemart Express. From eye exam to shopping floor, the team of professionals are exceptional. I can see! Thank you to the entire team of professionals at Eyepros and Eyemart for working with me. The stellar experience and quality of product is why I will continue to trust my eyes to these guys.
Danielle Bolden
Totally worth the money my daughter broke and lost her glasses and cannot see with out them, I took her the next day to Eyemart because she is 21 I had to pay for the eye exam with Dr. Eric, totally worth the 70.00, then her glasses were ready 37 minutes later and her prescription is a difficult one, bit Eyemart still made it happen!!! I am going to my own glasses there 😁😎
Isai Molina
I had a great experience at this eyemart express recently, steve was so helpful and knowledgeable about what glasses would be best for me and I was surprised at was a reasonable price they were. I even got some prescription sunglasses as well and they look and fit great! Fast and friendly service, I will definitely be coming back to get some glasses for my husband .
Cristeen H
I love Dr Blaylock. Takes the time to explain everything and is very down to earth. Ive referred my entire family and extended family!
Went in yesterday for another exam. It was comprehensive and quick. Picked out some frames and went to dinner, came back and picked up my completed glasses. So convenient!
Charlene Freeburg
The service at eyemart is amazing! And their employees are so knowledgeable on what does or doesn't look good on people. So you will love what you look like in your glasses. And prices are cheaper than any where I have seen. I'm definitely going back.
Sara Griffiths
Breanne was most helpful and I learned more about an eye prescription from her than I have every know before. She was super helpful in finding my elderly mother frames she liked and that looked fashionable. We were very pleased.
Jolene Ogden
Buffie was an awesome representative who had knowledge, skill, and patience! She helped us with all the many choices. What an asset to your company!
Karen Woods
Jace was very nice and made sure I got the best deal for what I needed and wanted. He was a kind and knowledgeable young man.
sa de
Amazing service from the eye examination to the buying of glasses! Love this place! Never been before but heard how great they were form a friend and now I’ll only go back here as long as I’m in Boise!
Meg Russell
The gal that helped me and my husband was so friendly and accommodating. Everyone on the Eye-mart side was friendly and I got two pairs of glasses for the price of one! Will definitely be going back.
Linda Erdoisa
Omg! Those gals in the store were so helpful. Made you feel comfortable and relaxed. Told the truth if a pair of glasses looked good on you or not. Thanks to kayla f. It was the best experience ever picking out glass. Gave me best deal possible . The eye drs.were great. Answered all my questions. Will definitely be going back!
Lorene Llamas
I highly recommend this place! The whole entire staff are so sweet and make you feel like you chose the right option, not to mention when you get glasses they are SUPER fast at getting your frames and lenses done together! They also have really great deals on glasses and other uses for glasses! Anyway I highly recommend Eyemart!
Jacqueline Hartung
I highly recommend Eyemart Express in Boise. I've gone there for many years, and they have always treated me very well. They absolutely bend over backwards to make sure I walk out of there as a happy customer. There have been times when changes or adjustments have been necessary, but they never balk at doing whatever it takes to get everything absolutely EXCELLENT.
Anna Spiegel
Did an excellent job with fixing my old glasses to fit me just right! I was scared to have anyone adjust them but Now I’m glad I did! Also made my new pair fit perfect as well! Thanks Eyemart
Peter D
I was greeted as soon as I walked in. The Wait was short and there was a large selection of frames. My sales person, Mikayla was great, new what she was doing and my glasses were done in a couple hours as promised.
E S
Jordan was awesome. She made the experience so simple and comfortable. She adjusted my glasses a few times because I am SO particular! She never made me feel bad about it! She really wanted to help!
Chryssa
We brought my son’s Rx in for his first pair of glasses. The optician wasn’t super knowledgeable about fit and they didn’t have any “indestructible” frames, but I’m happy with what we ended up with. Hopefully he will actually wear them. Pricing was fair.
Obverse Singularity
I went to 3 other places. Then Alan and Wiley got me 2 pair, in 2hrs, $200 less than everyone. On New Year's Eve on the record sells day... If only everything was this good.
I am now lifelong customer. The price and people are best in eyewear.
I do construction and cant waste time or money on useless tools, eyemart has the best people, gear, and price.
Rita Everitt
Beautiful selection of frames, very nice and hard working associates! In and out pretty quick. Went back for an adjustment and no problems!
Lynda Rule
I have no complaints about Eyemart express. My glasses came in much sooner than I thought they were going to so I was quite happy.
Catherine Parkinson
Aubrey was very detailed and helped me a great deal and picking out new frames. She cater to the needs that I expressed, and was able to help me decide upon a pair that best suited me. She was very friendly, very sociable and cute too.
Jay Spears
No joke, the BEST service I've had in retail! Jimmy John's says they are fast? I got two well made pair of glasses faster than JJ could make and deliver a sandwich! Super friendly! Well done!!!
Betty Davis
I feel that this is the best store EVER!!! The store manager, LaKala and Bre are fantastic. I was taught by a wise guy that you can train a person to be an expert of knowing the rules But cannot teach the qualities of personality it has to come from the inside. Well, these folks have that. Pls, give them some extra love. Thanks
Side Note
I received two pairs of glasses both completed within an hour. One was clear the other was for prescribed sunglasses.
Erin Burnett
The folks at the Boise Eyemart are simply the best. They handled lines quickly and effectively, making the process painless.
Dennis Lockett
I think the young lady that helped me at the Boise store on MIlwaukee I think her name was Kayla treated me with absolute professional, & made me feel very comfortable, she's very polite, honest, & made me feel important. I will definitely recommend this store because it looked like all employees are the same, I don't like going to strip mall store's like cell phone as an example, I enjoyed my experience and give it the highest rating, I will definitely be coming back. thank you Dennis Lockett
Tina Carr
My husband and I both went pick out frames and the people there were great, everyone was very outgoing and made us both feel welcome. I got a pair of glasses and sunglasses and both were ready in only 45 minutes!
Dr. Torry Hinson
This was my first pair of glasses ever. They took the time to make sure they fit properly and made whatever adjustments were necessary for the perfect fit. Also told me everything I may experience in advance. Awesome job.
Lori Eberharter
Haley provided excellent help in providing me with the right solution. And Brian was a huge help in getting my glasses fitted properly at pickup. I wouldn't go anywhere else dirt my eye glasses.
alan rose
The Eyemart Exspress in boise on Milwaukee has been a blessing. I have been going for a few years and the staff is awesome. From the manager to all employees. Kayla this is officer Rose and you have been an asset to me and your company. You my friend are my hero of the year along with the rest of the staff. Kudos 👏👏👏👏 …
Adam Rivera
the eye exam went amazingly well did find out some bad new that didn't get found out last time I when I went there. Then the lady that helped me with find new glasses was Samantha. She did a great job helping me out.
jessica thomas
It was a good experience. Busy yet the people there were helpful
Josh Watson
Great experience for me in before my appointment as I was early, super quick and professional and got me the most accurate prescription I've received in my life, and then had the glasses ready less than an hour later
Robert Wood
Hi Jace a young college student was helping me with my glasses, he was great if I could have given him a six star rating I would have.
Ellie Bruce
They were extremely helpful. Was able to get my glasses within 40 minutes right before they closed I was very thankful
Mary Lou Bellingham
Couldn't believe how great the service was from the moment I checked in for my eye appointment with Dr Smith. His staff is professional, cooperative with one another, friendly and expedient. Dr Smith was professional, very knowledgeable. I had a terrific, full, exam. I'll be back!
Titus McGuirk
Kayla did me right! With my insurance; with their sale only for July: buy 1 get 1 honestly; totally FREE! Kayla save me over $500! My glasses are much better quality than Costco's eyewear!
David Burdette
This place rocks! Brian is the best! They are out of network for me and i pay cash! I don't mind.. the service and accuracy is spot on! Brian goes out of his way to help! He fixed America's best error for me! If you need glasses.. this is the place
Rosemary Hoff
Great service! This is a very efficient, professional, and friendly place to get your glasses. Economical as well. I got an extra pair for $75 off.
MariaElenaBonnie
KAYLA, one of the Boise store associates, was exceptional in every aspect! I purchased 4 sets of progressive eyeglasses, which alone the cost would not have phased me. However, totaling $700 for a multiple purchase of this quantity, I would have expected an EyeMart gratuitous incentive discount.
Susan Bolen
Overall pretty good. "Real glasses and frames" were still over $200. Plastic frames and lenses were 2 for $60 as advertised. Aim better than a long wait anppointment and even longer wait for new glasses
Sheila Larson
Service to buy new glasses was great but the glasses adjustment was not satisfactory. I have to come back soon to get them right on my face.
Jane Clark
I appreciated Kevin and he gave me discounts. BUT when I picked up sunglasses the frames were different than he showed me, I don't like the frames.
Toni Mason
I want to thank Katrina at your Boise location for making my life so much easier. I am 71 years young and hate to change so picking out new frames I knew was going to be a pain. I had been looking for a few minutes and Katrina came up to me ask ask if she could help. I had tried about 12 pair of frames on my own and the first one she chose were perfect. She was very helpful and explained the differences in the lens and coating. Somebody was looking out for me yesterday (Katrina) and I want to thank her again. Can't wait until my new glasses come in.
Boyce Fish
Wife bought sunglasses here and they were great. Awesome service and very patient helping decide what frames. Additionally I found out they will do free eye exams for missionaries!
Jac Webb
Jace was entirely helpful and personable. Made the experience really easy and I usually hate selecting new frames.
Elena Rodriguez
Glasses got done sameday if not less than 1 hour! Everybody was super friendly and not only did they greet me at the door, but they kept everything we talked about in mind. This place reminds me of the show Cheers. Where everybody knows your name!
Michelle Larson
Good prices. Good service from multiple individuals. Good follow up with any issues. Staff always seems very knowledgeable and looks up my history. Thanks Kevin today!
Bill Cordle
Although they were short staffed they were very efficient in getting to you. Listened to your eyeglass needs
Mercedes P
Never going to America's best again! Eyemart is fantastic and they have a year warranty! Complete life saver! They do great on 2 pair deals! Just so very happy
Destiny Ironcloud
These guys are AWESOME. Best experience ive had buying glasses without question. The staff is amazing. The service is amazing. And my glasses are perfect! Thank you EYEMART EXPRESS by BOISE TOWN SQUARE!!!!
Denise Mealer
My whole family goes here for our glasses and we always leave there satisfied... the staff are all very friendly and helpful. Would recommend to anyone looking at getting glasses or contacts.
Kerri Outen
Friendly and knowledgeable staff. They always greet you when you come in the door. My son is rough on his glasses and we have never had a problem with them honoring the warrenty.
Cesarr Rodriguez Montiel
Kaylin was very patient with me and showed me the frames, and answered all my questions. Awesome customer service ! That girl deserves a raise ! She has a lot of knowledge of every product they sell. 👏🏼👏🏼😊 …
David Pyper
Staff at Eyemart Express took the time to educate me and advise me on great eye ware products and features. This is why I keep coming back after three years.
Will Denker
Jace was awesome to work with, you can really tell he knows what he is doing. Awesome experience, and awesome glasses.
Stuart Siegel
They’re very professional, very nice, they do what they say they’re going to do and when they say they’re going to do it, and all around a great experience and I’ve been going there for five years and so has my wife.
Tim Harney
Friendly. Knowledgeable.. just like everybody else they are really busy. But they are doing a great job of taking care of everybody, Jace was exellent
Laurie Barrera
Great store, lots of choices. Very convenient if you see the optometrists in the same space.
Ronda Oliver
I really like this store. Very friendly staff. My glasses are right the first time. Prices are low, that you don't feel you are paying to much.
Laura Barton
The Dr. took his time and explained everything to us. When getting the glasses they explained what are insurance would cover and we even got a free pair of glasses
Julie Moore
Bought glasses from eyemart express was not completely satisfied with glasses and took them back. They gave me a completely new pair of glasses and now I am so satisfied with new glasses, and the young woman and young man who took the extra time to make sure I was satisfied should be commended.
Gabby Morgan
We went through the main pair, and spare pair of glasses for my oldest son within the same week. Both were irreparable and the day the second pair were caput, my son had a baseball game. As soon as I picked him up from school I called Eyemart Express in a panic, and Kayla saved the day! We were at the store in 20 minutes picking out frames, ran home to get my son changed for his game, and rushed back to the store. Kayla guaranteed we would have one pair ready for the game and she delivered. I know we probably seemed more than a little neurotic and pushy and Kayla never strayed from being the most kind, and patient associate I’ve ever had the pleasure of working with. Thank you Kayla!!!! Not all super hero’s wear capes, but I wouldn’t be surprised if I saw her wearing one the next time I come in, because we will be back.
Diane Macklin
Came in Wednesday the 3rd of October. Kayla helped me pick out my new frames. Everyone we came in connect with was friendly and so willing to assist. We have been Eyemart customers for a few years and expect to continue.
norbert slusher
The staff were exceedingly friendly and downright cute! They were fast and efficient, bubbly and welcoming, and they made sure I left with the ability to see AND looking good in my new glasses
Cecilia Hope
I was recommend to Eye Mart and when I came in , a really nice lady named Bre, greeted me and ended up helping me, I was very impressed with the customer service I received. Shes amazing. I'll definitely recommend you guys. Cecilia Hope
Gary Bickerdyke
They were very friendly, knowledgeable, and have a huge selection to choose from. And both of my glasses were ready in less than half an hour. Thank you!
Delia Herrera
All the employees are very professional and nice. They even remembered my toddlers name from when she went in over a month ago. I always come here for all our glasses needs.
Jolene Ogden
The staff is friendly and helpful always! All of the glasses we have bought there have been durable and good quality. We highly recommend Eyemart Express!
Katelyn B
After having a horrible experience at the Nampa Eyemart, I called the Boise one. Kayla helped me out in every way. She was ready to see me a few days later, helped me pick out my glasses, and had them ready for me when I went to pick them up. She was a life saver. I appreciate her so much.
Brianna Sullivan
ABSOLUTELY amazing service!! I was in and out, and my glasses were ready same day!!
T
I've been getting lenses and now frames from eyemarg Express for about 3 years. I love how fast and friendly the staff is, and they do well. Sometimes I get a scuff or a scratch from them, that's why it's a 4/5
Peggy Neumeyer
this was one of the Best eyeglass experiences I've ever had the staff was well-trained knowledgeable they got me in there fast and had my glasses done so quickly 20 minutes I highly recommend this as your new eyewear store.
Ashley Wade
the environment was very friendly and everyone was super helpful especially jace he helped me find the right glasses for me
Evelyn McClure
Getting old and getting Bi-focals is not what anyone wants to hear, but Eyemart Express made the whole process easier. Glasses take a little to get use to the transitional bi-focals, but the fit is great, the service awesome, and was greatful for the same day service so I csn see my computer for work on Monday...my boss will love them too😉
Jay Angst
You need a bigger store. The ladies out front were slammed all day. Still, thay acted like pros. Whatever they're paid, they deserve more. I love my new glasses.
Margi Noel
The staff was great. I got the discount that I was quoted and then some. Very friendly customer service. This is my third pair of glasses from them. I will be back next year.
Dymitrik McDonald
Breanne was helpful and knowledgeable. She greeted me quickly helped with my purchase and was friendly and professional. The entire staff was welcoming and had smiling faces
Jeannie Giraldez
Aubree our Optician was AMAZING! I found her to be extremely knowledgable, a true customer service professional! We will definitley be loyal customers, and will highly recommend Aubree, and Eyemart Express to our friends and family!
Heather Meyer
All of the staff were awesome. Very friendly, courteous and professional. Glasses were ready in under an hour! Very pleased and happy with my experience
Tory Hebdon
Dr. Kofoed and the staff did a great job helping me to see straight... :-)
As busy as it was when I arrived, I was a little worried that I’d be there a while. That wasn’t the case at all. They run the place very efficiently while keeping the experience pleasant and friendly. Thank you!!
Chris Beutter
I called at 9: 15 a.m. for emergency glasses. They set me up with an appointment at 10 a.m. I got an exam I picked out new frames and I had my new glasses by 11: 40 for cheaper than I've ever paid before. This is my new place for prescription eyewear. Thank you
Kristina White
Customer Service was great. Everyone was very friendly. The wait was a little long, but other than that it was fine.
Dezuara Ruiz
I usually dread going to the eye doctor because it takes forever, but I enjoy coming to Eye Mart Express due to the friendly people, convience and ease of the process. 10/10 experience every single time!
Frances Pederson
Once I get someone to help me it was wonderful
Jason Anderson
Great selection,Staff are very helpful and sweet! And you get your Glasses in a couple hours most of the time it's really about 40 minutes and your glasses are done
Cherie Ward
Have been going there for Eye Glasses and exams for about 18 to 20 years. Great place and wonderful selections of frames. Great Service
Heather Reddy
They got me in right away! It was super simple and everyone was friendly and knowledgeable. I picked up my glasses the same day!
Nancy Martin
I loved this place! Took about 20 minutes to get two pairs of glasses! Such great deals too! Super impressed i would definitely recommend this Eyemart!
chanda eaves
I was referred to this establishment by two different people! I literally picked out my glasses and they had them ready in less than 45 minutes! Highly recommended
Kenneth Sawin
When I went back to have my lenses fixed they took care of me immediately. I was told if I had any further problems not to hesitate to come back.
Txotxo23
Eyemart was absolutely fantastic! Everyone was super nice and professional. From the staff in the exam area to the staff assisting with glasses, everyone was an absolute pleasure to work with. 10 out of 10.
Kimberly Thomas
These guys are awesome, the best!!! It is the only place I will get my glasses. Customer Service is number one in my opinion and prices can't be beat. Thanks so much!!!
Riley Quintana
My daughter loves her new glasses and they fit her just right. She is very active so I'm glad that they are very sturdy and can handle how rough she can be at times and how her glasses look on her....
DeAndre Jackson
Kayla B got me in the perfect frames. Everyone else on the staff is great, but she's fantastic. Frames were fairly priced and they run a lot of promos.
Sylene Harraden
Eyemart in Boise is truly the best we are from out of town and they did everything they could to help my son and my father!! Would recommend them to anyone!!!!
co2012lg
Quick and precise exam along with expedited eyewear production. Couldn't be happier with the service and employees who assisted me. Highly recommend coming here, fairly priced.
Katheren Cagle
Outstanding service and quick too. Was told it would be 3 hours for my glasses and sunglasses and it was 42 min. It was great very pleased.
Barbara Schott
The customer service representative was very helpful in finding the right glasses for me and the price also good for me. Thank you for being there for me for the last ten years. Barbara
Willie Lambert
Lis was outstanding to work with, Her and Buffi where just so easy to deal with thank you so much for a outstanding learning
Julie Rene'
Loved how easy and simply it all was from the eye exam to getting my new glasses. In total too just a little over one hour. I will definitely be back for all my eye care. Thanks
Ariel Sizemore
Wonderful service. They meet every need. Also was able to get my glasses same day and I have a high script.
Jamie Nonemaker
The staff was friendly and helpful and knowledgeable my glasses were done in less than an hour for two pair with one of them being sunglasses super happy customer here
Tracy Kyle
Always easy to get new glasses at EyeMart Express. Done within an hour is an added bonus. I go for the price and they never disappoint.
Carl Pence
Michaela was very helpful in helping me select new glasses and getting the whole
procedure processed. I did not have to wait long at anytime. I was very pleased. Vicki
David
This place is awesome the doctors and costumer service very great people. I got my glasses the same day and my wife got her contacts as well. 100% quality.
Greg McClinton
I had a wonderful experience from the eye doctor on down to the cost. I actually got two pairs of glasses with the platinum warranty for $106.87 wow!!!
Amanda Bunch
Amazing customer service!! Russ was great and super friendly!! I always love coming to eyemart!
Alexis Austin
I want to say that I dislike it. But that would only be because too many people go there now. But, I go there because of the manager Brian. He has been very gracious and helpful for the last 20 years
Kimberly K.
I've aways had a great experience with Eyemart as well as with the Optometrist. I had a few eye Drs before I found the right one but I finally did. I would definitely recommend Dr. Hansen!
Lena Hill
My 9 year old needed glasses quickly because he was getting daily headaches from school. They were fast and easy. He loves them!
Anita Hernandez
Great customer service, very knowageable and completely done in 51 mins. for a pair of glasses, Awesome job! Gracias Kayla B. For going above n beyond!
Cassandra Jensen
I’ve never had to deal with an eye doctor or glasses and dr bloom and Wiley were the best experience to help get me all set up with everything I can’t wait to see them in a year for another great experience
ann russell
Had eye exam, and got my 2 pair of glasses in one day. Excellent service,and Dr explained the aging process of my eyes, and what to expect. Thank you.
Marcia Hoeg
Staff was very courteous and helpful...the time frame beginning to pick up was extremely nice..it took only a couple of hours to be fitted and pick up my prescription glasses..bifocal and readers...very thankful
Silina Bek
They have wonderful frames and my two pair of glasses finished within 30 minutes.
Dennis Munson
Very helpful and courteous people working there. When I picked out frames that needed more expensive lenses, he informed me and helped me pick out the right frames.
Braeden Pugmire
just really great customer service. Great deal with VSP insurance. got two pairs with scratch proof lenses for a little over $60.
Joanne Williams
What a great experience. I went and saw Dr Smith at the optometrist and then say Kayla in Eyemart. At all levels of service I was treated as if I was the only one there. I will definitely be back