Reviews of MyEyeDr.. (Optician) in Baltimore (Maryland).

MyEyeDr.

64 Reviews

35 Comments

Optician

Eye care center

3715 Boston St, Baltimore, MD 21224, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of MyEyeDr., Optician in Baltimore (Maryland)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

Map

Open hours of MyEyeDr.

Sunday

Closed

Monday

9 am–6 pm

Tuesday

10 am–7 pm

Wednesday

9 am–6 pm

Thursday

10 am–7 pm

Friday

9 am–6 pm

Saturday

9 am–6 pm

Popular times

Sunday

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Monday

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Tuesday

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Wednesday

10
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Thursday

9
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Friday

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Reviews of MyEyeDr.

Abbey Holmes

BEST EYE DR EXPERIENCE EVER!!!! Dr. Buchanan was so informative during the exam. I’ve never had someone explain everything during the appt so well before. I walked away with a much better understanding of how to keep my eyes healthy! She was extremely thorough and asked me several times if I had any questions. She was incredibly warm and welcoming, and is adamant about making sure the patient knows they can come back if they need anything at all. The staff were all so welcoming and friendly, they were amazing at helping me understand what was covered by my insurance and made the experience really fun. They even made trying on my complementary pair of sunglasses a really fun experience and helped me find a pair that looked good on me. 10/10, cannot wait to go pick up my new contacts and glasses in a few days!!!!

Asya Adil

I went for an eye exam and a new pair of glasses. I liked the Dr. because she was thorough and informative. I would return to see her again. I also bought a pair of eye grasses and was satisfied with the selection of options. The customer service from the support staff was sufficient but not impressive; it took away from the experience rather than enhancing it.

Christian Pietrowski

Really awesome place. And the doctor I had she was super nice and awesome and probably one of the best I've had over the years. The receptionist the assistant just everyone is so genuine and kind there. It's a little pricey but it's worth it.

Brianna Pickhardt

I arrived for an exam and dilation. The amazing team had me in and out in 44 minutes. Everyone was so friendly and helpful. 10/10 recommend.

Taylor Burris

Amazing experience - medical professionals and staff were extremely friendly, helpful and able to determine the root cause of my issues and create a path forward! Highly recommend

Amanda H

I'm so confused by the 3 rating for this place. They definitely deserve a 5 stars. The staff is amazing! They are the epitome of excellent customer service. I mean, they torture you for a bit with those bright lights and puffs of air, and it took me all day to see again, but they make you feel good about it. The Dr's are very genuine and knowledgeable and make you feel comfortable, even when you aren't the best at doing what you should for proper eye care. The front staff is fun, very helpful and super friendly. You feel welcomed the that moment you walk in and leave knowing that your eye needs were thoroughly met. I wouldn't want to spend those torturous moments with anyone else; they make it not just bearable, but fun. Thank you to the staff for going above and beyond with customer service as well as my eye care. Please don't sweat me out next time though. 😉 And thanks for putting up with my terrible dad jokes.

Mia Graf

Originally got my glasses at the Campbell Blvd location. They were remade twice and still not right. I gave up. I went to the canton location to just get the frames adjusted (they didn’t even do that at other location). Eddie helped me at the canton location. He saw that my progressive was too high and offered to have them remade correctly this time. I was pleasantly surprised!! I am so appreciative at Eddie’s help!! He was great! I’ll only ever come back to the Canton location in the future!

Ashley Johnson

I’ve been going to MyEyeDr. for years, but this is my first time at this location. What a joy! The entire staff is light and playful while holding professionalism. I felt heard, I felt safe, and taken care of. The staff is also a lot more diverse that my previous location which was a pleasure to see. I’m looking forward to returning!

Brianna AUGUSTE

I had a pleasant experience here. I was happy with the Covid safety precautions like disinfecting the frames and the rooms after each use. I had a pleasant conversation with Julian. He was very professional and I enjoyed talking to him while waiting for the doctor. I got to pick out some great frames and even got a free pair of sunglasses with my contact purchase. I have been a longtime customer and I always enjoy my experience.

Emerson Castillo

I needed some adjustments on my frames for me and my kids. Met Sheridon and Mike they where amazing they help me out at no cost. Also gave me some great advice on some prescription sunglasses I wanted to get. I highly recommend ask for Mike or Sheridon you can't go wrong top notch customer service!!!

Diana Dabrowski

I see a lot of bad reviews but I had a good experience here the doctor listened to everything I had to say and explained everything well she took the time to listen to me didn’t feel rushed and asked if I had any questions I did have one and explained to me that she could see me for uveitis if I wasn’t able to get an appointment at Wilmer

Peter Scanlan

Honestly surprised by the amount of negative reviews here. I don’t know if my experience was affected by being the first patient of the day but was greeted promptly and in a very welcoming way. Exam was quick and painless and felt like they were very on top of disinfecting everything. Doctor was thorough and very open to questions. Seamless process to use my insurance and ended up with a sweet new pair of sunglasses for free! Extremely convenient and positive experience start to finish.

Christina A

Little to no wait time for my appointment. Dr Buchanan 10/10 Very knowledgeable, personable, answered all questions in detail.

Ash Acuña

Don't be put off by the bad reviews; this MyEyeDr is phenomenal. I had an amazing experience when I went to get an eye exam and new glasses. The staff is friendly and super helpful. I was nervous because of the bad reviews, but they must just have been having a bad week. As soon as I walked in, I was greeted and asked to sanitize my hands and wear one of their surgical masks. I was allowed to try on glasses, which they disinfected after use. 10/10 customer service, and absolutely amazing on Covid safety.

Shana J

Recently I went in for new glasses frames for the first time in 10 years which is a huge change for me. I didn't have any friends with me to give me opinions on frames but the staff, especially David (thank you!!), were extremely helpful. I found glasses and Rx sunglasses that fit me well and I've since gotten a lot of compliments on my new frames. People tell me my eyes are brighter and that the frames look like they were made for my face - high praise! The doctors are very knowledgeable and kind also. I've always had good service at this location and I've been going here for a few years now. I highly recommend them!

Adrika Lazarus

I was really impressed with the service here. Each staff member patiently and thoroughly explained each part of the process from the exam to the multitude of options for glasses and contact lenses. Dominic was a friendly face to walk into - enthusiastic and kind. Dr. Patel was meticulous during the exam and very attune to answer any of my questions or concerns. She put me at ease - something I rarely experience with doctors. The clerk who helped me look for a pair of glasses helped me get a great deal that I took at the time, but declined later as it ended up being out of my budget. However, when I called back to cancel the order, the staff was more than accommodating and did not make me feel guilty. They were respectful and quick, and I appreciated their thoroughness. Overall, this is the best experience I have had at an optometrist office, and I hope to continue going here as long as I live in the city. It is conveniently located in Canton Crossing so when you are done with your exam, you can grab a bite to eat or run errands!

Shanita Burch

I moved to Baltimore and looked for a My Eye Dr. to fill my eyeglass prescriptions. My Eye Dr. in Baltimore did not disappoint. Kristin, Eddie, and Lisa were great and even helped me secure some discounts..

Nichole Aina

She was excellent and mindful of my time. I really appreciated her knowledge.

Bryan Jackson

First of I’d like to say that I’ve been wearing contacts for over 20 years and have been to several eye doctors offices. I have never made any of them my home due to horrible experiences and rudeness. This place was the total opposite. I was really impressed with the staff upfront. Everything was just perfect. The doctor was wonderful and didn’t rush the exam. Everyone were so friendly and took care of all of my needs and made me feel at home. I will be returning with my whole family who by the way wears glasses or contacts. I really loved this place and would highly recommend it to anyone looking for a eye doctor to call home. You guys were great. Thanks

Tina Mason Eckloff

Mike and Kristin and Sheriden and Dr. Budner were all so excellent! Helpful and accommodating and very knowledgeable of my insurance. I was thoroughly pleased and bring my whole family here!

sara long

They got me on the schedule for a same day appointment to do an exam for the MVA, and saw me right away even though I showed up 40 minutes early for my appointment because I was trying to make it back to the MVA before 4 to finish renewing my license. The whole staff was overwhelmingly kind and helpful. I couldn't have had a better experience, and even though the MVA made my day incredibly stressful, visiting this office was the brighter part of my day.

Michael Whitecar

I had an excellent experience with everyone at MyEyeDr. The exam was great but the staff at the front desk was particularly amazing. Following my visit I had an issue with my bill and Tracy took it upon herself to fix everything on her own without me making any calls to insurance. They really go the extra mile. If you need an eye Dr. this is the place to go.

Lisa Williams

Shout out to the team here for giving the customer the service they're paying for . Dr.Cerina was amazing [ insider NC ] Sheridon you're the best I left out knowing I made the best decision for my Eyewear and care

Heather Byers

Great office energy and friendly staff there was a very helpful gentleman named Dominick that helped me several times when I've stopped in to browse frames. I also have had great experiences with a girl with locks at this location and I just can't remember her name even though she told me. I usually see a family optometrist and use my RX for sunglasses. The only recommendation is more designer sunglasses. I will be back!

Abigail Pendergrass

Dr. Shruti Patel and the staff at MyEyeDr are wonderful! The front desk was super helpful in making sure my insurance and all my forms were sorted quickly and efficiently (I like that you can pre-fill out the forms in a personal online MyEyeDr account should you choose). Dr. Patel is very friendly, knowledgable, and made helpful suggestions when choosing new contact brands. She was thorough in her exam and in her responses to my questions. My 2 critiques of the place: 1. The online appointment booking system requires 24-48 hours before you are able to confirm your time. It is a national booking system so I guess they need to confirm with the local offices that the appt slot is still available? I tried to book after office hours online and it took awhile to get a response. I suggest calling if you are looking for an immediate confirmation. 2. The MyEyeDr frames and lenses are expensive! I ended up taking my prescription to Warby Parker in Harbor East where I got beautiful frames and high-level, feather-thin prescription lenses for a TOTAL of $120. I was blown away! I had a WB optometrist come out to me (no waiting in line forever or pre-booking an appt) to review my prescription, take measurements, and confirm my glasses order on a tablet right then and there (which they mail to you within 7 days). No pressure - and if you are unhappy with your glasses for any reason, you can return them. SUPER EASY AND AFFORDABLE! So my advice: Get your exam and prescription from Dr. Shruti Patel at MyEyeDr then go to Warby PArker for your glasses.

noah flounder

AMAZING Service. everyone is super nice and if you get a years supply of contacts they give you some nice name brand glasses. 10/10 absolutely amazing

Stacey imurgift Rice

They are great. I enjoyed the staff and they were very helpful. The Dr was ok but you can't let 1 bad apple spoil the bunch!!!!😂😂😂 …

DeeDee Aarseth

The ladies that work here were so helpful and nice! They helped me out of a jam and honestly did not have to go above and beyond, but they did! Thank you so much!