Reviews of Northlake Eye at Asheville Mall. (Optician) in Asheville (North Carolina).
Northlake Eye at Asheville Mall
3 S Tunnel Rd #187, Asheville, NC 28805, United States
Description
Information of Northlake Eye at Asheville Mall, Optician in Asheville (North Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Northlake Eye at Asheville Mall
Sunday
Closed
Monday
10 am–1 pm, 2–6 pm
Tuesday
10 am–1 pm, 2–6 pm
Wednesday
10 am–1 pm, 2–6 pm
Thursday
10 am–1 pm, 2–6 pm
Friday
10 am–1 pm, 2–6 pm
Saturday
10 am–1 pm, 2–5 pm
Reviews of Northlake Eye at Asheville Mall
Extremely good experience! I was sent all my check-in materials by text message a good while before my appointment. This enabled me to get checked in with no problems.
Dr. Beaty gave me a very through examination. He was evidently very competent in his field, and he also was willing to take time to answer any questions that I had.
A very good experience, and I plan to return there for my next eye examination!
I was very happy with the service. The front office staff, Katelyn and Addison, were super helpful, and the person who did my eye exam, was excellent. They were all friendly, helpful, and super considerate. This staff makes you feel happy and welcomed to be here. You know that they are good people when they recognize you and they say hi to you at another place in Asheville (totally random), and they are just as engaging and friendly to you there as they were at the Lens Crafter office. Highly recommend. What a nice place and environment.
Very friendly and kind. :)
Amazing!!! This place saved my life ! It found things in one eye exam that the previous doctor never even mentioned!!
Dr. Ramos and his staff are wonderful! I was seen the same day, had answers to questions that the last Dr. Didn’t have time to be bothered with !! Dr. Ramos is fantastic, straight forward and goes above and beyond and did several different tests to get to the problem of what was going on with my eyes!!. If you want an amazing Eye Dr. And a caring staff please go see them!! They deserve more than 5 stars !
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The front desk staff was cordial and polite throughout. I saw Dr. Trey Beaty, who seemed very knowledgeable, and thoroughly explained diagnostic outcomes and solutions. So far; perfect. I was excited about finding an eye care home for my family. However, when I started to pay, I was charged $39 more in addition to my co-pay. I paid, but asked what the charge went toward…?? I was told it was for using a piece of equipment. There was no signage in the office to suggest this. I asked that I be notified of hidden charges ahead of time in the future. While I had a good experience with my treatment, I probably will not go back. That was sly and underhanded.
VERY thorough eye exam. I am a diabetic and elderly. Was very happy with the extensive assessment. Took time to explain what they were doing and the findings. Staff is friendly and would highly recommend for your eye care.
Exceeded all expectations! From making appointment, very easy, till checking out, showed the commitment form all staff. Dr who gave me eye exam was very professional and made the process very easy to understand. Special thanks to Rick, eyeglass customer service, really was exceptional in his assisting me with getting the perfect eyeglass frame and lens!
Great experience. I felt well taken care by front desk staff, technician, and doctor. I felt heard, my questions were answered clearly, and recommendations were made. Care was efficient and thorough. And it was great having Lens Crafters next door with great staff and service. Will be going back next year
Great experience, walked in got an appointment for an hour later. The Dr. was great, straight forward, no BS and actually adjusted my prescription so I see much better. There was no high pressure sales and the young women at the front desk actually pointed out a rebate , so I will end up with free contacts for a year and come out $26 in my pocket after everything is said and done. I’ll definitely be back for my next exam.
Wonderful experience! I appreciated the attention to detail before my appointment: online paperwork and appointment reminders. Katlin and Dr. Helin were friendly and personable throughout the whole process. I would recommend this clinic to anyone in need of an optometrist in the area.
Had an excellent experience at Northlake Eye in the Asheville Mall. Everyone from reception to Dr Ramos were very friendly and professional. This was a different eye exam experience for me. I was interested to discover that all of the metrics they gathered from all of the eye imaging machines basically gave them my prescription. When I got done with my eye measurements (no dilation btw) Dr Ramos already had a prescription pulled up that was fantastic. He then took the time to talk to me about how our eyes are organic and change over time. He let me compare my vision with my old prescription and the new one. Two thumbs up for sure 👍 👍
An immediate difference in the thoroughness when I walked in which continued throughout my visit. The assistants were nice and helpful, and with some new contact lens technology that my Dr knew about, I’m seeing better than I have in a very long time. I would recommend this office to anyone!
Such a great experience! The tech explained everything she was doing during eye exam. MD explained and showed me what he was looking at. Tons of frame options and reasonable. Person explained lens options very well. Walked out feeling very good!
I am from Orlando Florida and lost my prescription sunglasses on the trip up to Asheville and visited your store in an emergency to have new glasses made. I was so overwhelmed and impressed with the customer service! From Dr. Greyson to Rick who fitted my new frames! You all could come and teach Floridians what true customer service is!! I was beyond impressed with everything!! Thank you! Jenny
Went for eye exam, new glasses, and contacts. No waiting. Everyone was knowledgeable and professional. I asked for nice but reasonably priced frames and they were happy to show me where they were. I am very pleased and will return.
They let me book the appointment the same day online. It was super easy and fast. The doctor and staff were professional and efficient. I would recommend Northlake Eye to anyone. I will definitely be back next year.
My experience was topnotch!! Everyone was so nice and professional! I would recommend Northlake Eye to all my family and friends and plan on making appointments for my husband and son in the next few weeks.
I felt complete service. They took the time to make sure I received the most accurate eye persciption possible. From the time I checked in, until leaving, I felt welcome and that I received the best service possible.
Everyone was helpful, kind and helpful. The eye Dr. Was very easy to talk with and he answered all my questions. He showed genuine concern and helped me make a plan for possible future needs.
Fantastic experience! After a bumpy start as a glasses wearer with area providers due to subpar service, I was pleasantly impressed with the service at Northlake Eye. The technology was the most up to date I have experienced. Dr. Helin was kind, upbeat, professional, efficient and thorough. Glad I listened to my wife and went to Northlake Eye!
They were able to fit me in same day to correct a problem. I was visiting from out of town and my new glasses from my local opthamologist were not right. The new eye exam proved the original prescription was way off. To the point it was difficult to drive. Because they fit me in, I was able to get new glasses the same day.
Everything was all right except the customer chair in the eye test room. It is uncomfortable, non-adjustable, and poorly designed for patients told to put our chin and forehead against the machine frame. CANNOT BE DONE IF THE CHAIR WON'T RISE HIGH ENOUGH! And the machine itself (with the balloon image) needs recalibrating; when the young lady told me to hold myself steady and then adjusted the machine to focus and take images, the front of the machine pushed my forehead off the brace!
The personnel are excellent, but the corporate decision-makers need to learn how to furnish the exam rooms and make them work for CUSTOMERS.
All the staff were very knowledgeable and extremely kind. Easy in and out procedure. And a good food court to boot for after your appointment in the asheville mall
Outstanding levels of professionalism throughout the entire staff. You notice almost immediately that everyone is happy to be working there. Creates a very welcoming environment.
Everyone I interact with was very friendly and professional. I received a very thorough examination. Their office is located just inside a mall entrance, so parking and walking is convenient.
Great customer service and super easy to set up an appointment. Everyone went above and beyond to make sure to answer ANY of my questions. Great staff all the way around
Called to make an appt and they got me in the same day! Fast, professional service. Definitely recommend!
The office staff was very accommodating and friendly. They took care of my daughters needs and I would recommend Northlake to friends and family.
Very good experience. Prompt, efficient, courteous, friendly and professional. I will definitely be returning for annual visits.
The staff here are awesome! They also get us in and out quickly and do a great job getting our prescriptions.
Showed up early and worked me in quickly. Everything was done quickly and efficiently. Staff was extremely friendly and genuinely seemed happy to be there.
Wonderful staff. Great service. Making an appointment online waa easy. Will return.
The staff and the doctor I saw were exceptional! The doctor was so kind and explained everything she had done and found. The guy that helped me with my frames was exceptional! He took so much time with me. I had an excellent experience!
Knowledgeable staff and excellent customer service! I would highly recommend this place for any eye care needs.
Called them at the last minute not expecting much. To my surprise from the reception to the tech assistant to Doctor they were great. Professional, thorough, accurate. I received a prescription and eye exam that was excellent. Worth the 90 min.drive. Thanks.
Best eye clinic I’ve been to. Everyone is really nice and always have a smiling face.
Everyone was very friendly and they were running on time so my appointment went quickly.
Nice technicians and doctor, very fast service, and excellent information. I scheduled this on vacation because I don’t have time to go during the normal work day, and this was a great experience.
Nice work place.People friendly. Technician and Doctor was knowledgeable and helpful.Great experience.
I needed an eye exam and was able to get in fast. Everyone was professional and extremely polite. I will definitely be going back here for all of my eye care needs!
Friendly, efficient staff. I received a thorough eye exam and they took time to explain my options.
This was my first time getting glasses at this company and I was extremely happy with my visit! The eye care was great as well as the customer service when picking out frames and paying.
The staff are so friendly and helpful! The doctors are knowledgeable and do not make me feel rushed. I highly recommend them!
Dr. And staff were friendly, knowledgeable, and on time. They went out of their way to educated me on updates on contacts. Will go there agaib.
This was the first time to Nirthlake Eye. My experience was great. The staff and the doctor were true professionals.
Very professional and kind. Took time to answer questions and gave answers in easy to understand terms not doctor language. Execelent service.
Such an amazing experience. Everyone was so kind and helpful. Very efficient on timing and very thorough. Will be back again!
Very professional and friendly from the reception desk to the optometrist. Took time to explain everything to me and answer my questions.
From the time I walked in to the time I left my appointment everyone was very kind. Thank you for making me want to come back to your office.
Great group of people. Fast service. Quick available appointments. Knowledgeable eye doctor!
The staff was professional, warm, and kind. The process was a breeze from making the appointment, the visit, and follow up.
Excellent atmosphere knowledgeable, very well educated optometrist. Everyone was helpful, courteous and very uplifting. Giving me more confidence.
Service was great overall, no complaints. I was not impressed with the frames selection. Otherwise would have been 5 stars.
Optometrist and staff were very friendly.
My visit was very pleasant and appointment time was met.
It was a great experience I was in-and-out faster than any other eye exam that I've had in the past and everyone was very professional.
Great place for eye exam. Up to date equipment and staff very knowledgeable and professional.
Dr. Ramos explained everything in detail. I an very impressed and pleased with the visit and my new contacts.
I was Very happy with my purchase and all the help from everyone including mike. I truly appreciate you all thank you!
Fast, friendly, and very effective. They made online appointment scheduling simple, and they had an exam for my prescription same-day without any issues.
I was impressed at how quickly I was taken in. It was. all very clean and everything was explained clearly, from the testing to the financial part of the visit The Dr was also very nice and approachable with questions which makes the visit a lot less worrisome for someone with bad eyes. Overall it was a great experience.
Nice people, fast and efficient. Was able to book the day before, exceptional compared to the others.
I had a really good experience here.
The eye doctor spent a lot of time with me, answered all my questions and explained everything thoroughly. The staff are polite and professional.
The #1 nicest, most thorough, and patient eye doctor I have ever seen in my life. (Dr.Ryan) After years and years of contacts that didn’t help that much with my vision, he took a lot of time and actually gave me a prescription I can wear and see!
I even wore them out to eat and could see everything on the menu. He wasn’t intimidating nor did I feel like he was in a rush to get rid of me. I was very impressed and greatly appreciative. 🙏🏽💕
I actually look forward to going back. Everyone was very kind and helpful. Thank you ladies! See you soon.
Renda Jones
Reps were professional and courteous. Eye glass sales rep knowledgeable, discreet and good natured making transaction swift and complete.
Everyone very nice and helpful however didn’t really understand why I had to pay when my insurance states it’s free ??
Rick helped and was great! I had lost my glasses, and he got me in to the dr, and walked me thru the whole process. They were swamped, and he still gave me his full attention. Got my glasses in an hour, would highly recommend. 👍👍 …
Probably the best eye appointment experience I have ever had. I made an appointment for myself and my husband 1.5 hours apart because we have an 18 month old and wanted to stagger watching him while we were each getting checked out. When I showed up for my appointment, they offered to move my husband's up sooner because having my son there wasn't a problem at all. Literally everyone there was so accommodating and kind. The provider himself was also absolutely wonderful. I had my son in my lap during the appointment and when he got scared of the machine, the provider started playing with him and distracting him so he wouldn't be upset. He also discussed with me different options for contacts, as I've been wearing them since middle school and have started disliking the ones I used. My husband was also so impressed with them, as he hasn't been to an eye doctor in many years! I am so incredibly impressed with the service they had. I don't plan on going anywhere else 😊😊😊😊😊
Dr. Beatty was so kind and answered all of my questions. I was also running a bit late and they kindly moved my appt down 15 minutes to let me come. Thanks so much!
Such a great set of technically trained people. The Dr was so wonder to explain everything and answer all my questions.
I had an excellent experience here. The staff was very friendly and knowledgeable; the registration process was highly efficient; and the doctor-who’s also the owner of the business-gave me a thorough eye exam, all in a relaxed and welcoming setting. I couldn’t have asked for more!!
I had an absolute wonderful experience at Northlake Eye!!!!
I was early to my appointment, and was greeted by 3 wonderful young ladies.
They were able to get me in early and they were able to give me a thorough exam and get me the prescription I needed quickly.
I'll definitely be back.
Staff was friendly, courteous, and professional. Very short wait time. Great experience.
Assistant and Dr. Helin were friendly and welcoming - took time to answer my questions and concerns. Overall a really good vibe to this office. One of the best eye doctor experiences I have had. Would recommend.
The doctor was so great and explained everything. He has a great personality and was so kind, all the staff was very efficient and professional. Best eye appointment I have every had.
Everyone at Northlake Eye at Asheville Mall made my appointment a breeze. I personally liked the text notification responses and they were definitely on top of things. The online registration was great too. My Dr. was very friendly and made me feel much better about the health of my eyes. Thank you all so much.
My first eye appointment. Very fast convenient everyone was nice and helpful. I will definitely be back.
Incredible experience. I didn’t catch the names of the 2 ladies working at the front desk, but they were incredibly kind and helpful. I saw Dr. Ramos and what an incredibly efficient appointment!! The appointment was quick yet informative. Dr. Ramos made sure all of my questions were answered before I left and introduced me to some very comfortable new contact lenses. I came a few years ago and made the mistake of going to Stanton optical last year, but will be sticking with this office for the future. Plus, for me, the retinal imaging they offer is very important to me as glaucoma runs in my family and I have a medical issue that can affect my optic nerves, so having all of my questions answered without having to have my eyes dilated definitely gives me peace of mind.
I mistakenly went to the wrong location for my eye exam appointment and the staff could not have been more accommodating in fitting me in. Everyone was pleasant and professional.
My sales representative was a man by the name Mike. He was awesome, he help me with finding the right eye glasses for me. He was very helpful. Thanks Mike, you rock......oh and my eye appointment went very well too. Everyone was very nice and friendly.
Excellent service! Super fast and super friendly.
Best, easiest, fast, and efficient eye exam ever. Very friendly staff.
Dr. Corte and his staff are extremely friendly and accommodating. I've been going to eye doctors for over half of my life...best experience yet with an eye doctor!
I was very happy with my experience at Northlake Eye. Dr. Corte took a lot of time explaining the issues I had going on with my eyes. I've never had a doctor take so much time to educate me. I was also very happy that Lens Crafters is right next door with three times the inventory of frames as any of the vision places in Waynesville. Everyone at both places were very friendly, knowledgeable and professional. I will continue with them for my future eyecare.
The optometrist and his staff were professional, friendly, knowledgeable, helpful and efficient. I had a good experience and plan to return.
I went in for an eye exam, and was impressed by the attention and service. Friendly and proffessional staff. The doctor took his time and talked through all my concerns. I will definitely be back.
Northlake Eye at Ashevilleworked me in for a visit very fast. The eye exam was one of the best I have ever had very professional the staff was great friendly courteous and informative. Did not have to wait at all walked in straight to my appointment. I Would recommend them to anyone.
Pretty great experience overall, the girl that took me back to do the exam itself was awesome. The other girl at the front desk, dark hair, definitely wasn’t the friendliest. Probably shouldn’t work in a front desk area…but maybe she was having an off day. Dr was a nice dude.
Will definitely come back though in the future!
Wonderful overall. Great first experience there and they are all very nice and had my glasses ready in one hour.
All the staff was very professional and friendly. Dr. Corte did a great job reviewing my eye exam results with me and answered all my questions.
Rick was very helpful when picking out glasses, I really appreciate that he gave me the best value for the eyeglasses I purchased.
Love the staff and the dr so nice and explained everything and answered all my questions
Quickest and best eye exam I’ve ever had. I was seeing 20/15 in about fifteen minutes. They have very advanced technology and the doctor was very knowledgeable and friendly. Will definitely be coming here for any future needs.
I would give them a ten star if I could . Super helpful at the front desk , friendly and efficient . Clean office , smiling faces , and guess what , no dilation- whole visit took less then 20 minutes , for a walk in . Doctor was more then helpful , and super glad I found them . If your putting off eye exam because of price ? You will be pleasantly surprised ! Thank you so much 😊 I can see !
It was the fastest eye Exam I have ever had. The optometrist was knowledgeable and thorough. The staff were friendly and very helpful. Love it. Will go back.
Very kind people with affordable rates. They are also very quick about their work. Took me less than 15 minutes to reicieve a new prescription.
Northlake Eye has got to be the best eye doctor that I have ever been to. All of the staff was very friendly, professional, and got us out of there in no time. They also have the best and most up to date equipment around. I would definitely recommend this place to anyone looking for a good eye doctor.
I was able to walk in with no appointment on my lunch break. They had me out with a new prescription in less than 40 minutes. I definitely recommend.
Very friendly staff, great eye doctor!
Very good customer service! Friendly and knowledgeable. Great experience, used prescription, got new glasses and the prescription is perfect! Thanks again
I have never had a better experience at the eye dr! Everyone was really nice, patient and super helpful. The dr was amazing! He looked and checked for everything and explained it perfectly. I will definitely be coming back for future visits!
Quick , easy and fast. Very friendly staff. And open on weekends!
From the moment I stepped into the reception area until my eye exam was complete Northlake Eye was a five star experience. The receptionists were kind, accommodating and gracious…. The Doctor was first rate and could not have been a nicer person. I highly recommend Northlake Eye, and look forward to visiting again next year.
Great experience. The doctor spent time with me. I never had to wait. I really like that group. The Lenscrafters next door was pretty awesome too.
you can get in and they are great people
Very pleased with this facility. They are very thorough, do not have to wait, very professional.
Pleasant first experience and will continue my yearly exams with them.
Great experience overall. Prompt check in, professional staffers and super personable optometrist. Highly recommend!
Pleasant surroundings, friendly people, quick testing results, and clear and detailed diagnosis and solutions. Thanks!!
The staff was very kind and spent alot of time with me. I was a work in, but they still were able to spend an ample amount of time with. Great customer service.
Quick and easy with friendly service. Accurate prescription carried next door into LensCrafters which enabled new glasses within an hour. Highly recommend!!!
It was super fast and easy to get an appointment online, the staff was friendly, they got me in quickly. They were professional, and I felt I got a great exam for a great price. I definitely recommend!
The staff was extremely helpful and extremely friendly. It was an overall pleasurable experience. However, I’m taking off one star for them using LensCrafters as their eyeglass supplier. Unfortunately LensCrafters does not offer a comparable benefit when using insurance even though they said it was comparable, there was a $190 difference between what my insurance should’ve covered and what they would have covered.
If it wasn’t for that I would have definitely gotten my glasses there. However if you were just looking for an eye exam these people are super friendly
I truly appreciated the welcoming manner of all the staff and their professionalism. Dr. Corte is excellent; he’s very thorough and personable. I also very much appreciate the state-of-the-art equipment and technology. I recommend this practice very highly.
I unfortunately got lost in the mall and the sweet woman at the front desk gave me directions through the phone lol The staff was super nice and the visit was insanely fast
Was a great experience, would definitely recommend for anyone to go here for an exam.
Wonderful staff and Doctor! All modern technology to assist Dr. Corte with a diagnosis. Easy to schedule an appointment online. Very welcoming staff. This should be your eye doctor, too.
In quickly. Great exam! Friendly helpful staff
Service was friendly and professional, our appointments were on time and staff communicated well.
It was a very good experience here at Northlake Eye. The paperwork was done ahead of time through a link sent from the office. Once at the office there was minimal waiting. Everyone was very professional and efficient, I like that.
Excellent office. Kind and knowledgeable staff, cutting edge equipment, and competitive pricing. I have not been this pleased with an eye exam in years.
I just changed to Northlake Eye, and my first appointment was a breeze! The staff, and Dr. Ramos were very friendly, and made the entire experience so easy! Will definitely continue to use them for my eye care!
They were very efficient in finding my insurance that was difficult to obtain. Very fast and precise eye exam.
I had a wonderful experience for my exam! I used to come here when it was a different practice, and I will say, the experience was so much better this time than any other time. I honestly believe this is the best eye exam experience I’ve ever had, and I’ve been wearing glasses/contacts for almost 23 years! I saw Dr. Greyson Ramos! He was very kind, has a great sense of humor, very thorough, and I felt like he truly cared about me/my eye health. Also, I originally had an apt, but thought I wouldn’t be able to attend. They texted me, and let me know they could see me as a walk-in that same day (a Saturday)! Excellent service. I waited around almost 40 mins to be seen, which is not bad considering they had other, actual set apts coming in. All in all, it was a wonderful experience, and I will definitely continue coming here to see Dr. Ramos yearly! Thank you to the front desk staff/the technician as well, they were nice, and the technician was very personable :)
Simply a pleasure, from the moment I arrived until I left. The ladies up front were great and Greyson Ramos was too! Makes me definitely want to come back here again for my next exam.
First time visiting Northlake Eye today! I've had very negative experiences at other optometrists, which created high anxiety entering yet another new place. Everyone here is wonderful! Dr. Ryan Corte was so kind, offered several recommendations, and explained everything very efficiently. The kind and welcoming staff here definitely calmed my nerves. I highly recommend visiting this office!
Very nice, professional and clean. It was my first eye exam and they explained everything really well and let me know all the necessary information and answered all questions I had.
Walked in as an existing patient of the previous practice that is no longer open. They warmly welcomed me as a new patient and immediately had an exam done a timely manner. Also much more affordable than the previous practice, which is greatly appreciated with the current state of things. Thanks! And Look forward to future visits!
Excellent service, fast and informative. I would highly recommend a visit if you need a eye exam or glasses/contacts.
I took my 97-year-old dad to have his eyes checked, and Dr. Corte and all of the staff were really great with him. Dr. Corte was very perceptive in the advice he gave regarding treating elderly patients. I was very pleased with the entire interaction.
Highly recommended. They are very kind and thorough. I had no issue booking online and getting seen quickly. Great staff and a clean facility. 5/5
Great group . Very thorough and friendly . I will be back.
Fantastic experience getting my eye exam. Clean office, kind and patient staff, and Dr. Daniel Helin was friendly and knowledgeable.
Very professional and on time with appointment also took time to answer questions I had
Northlake Eye was very easy to find, and since it's in the mall, there is plenty of parking. Staff were all super nice and friendly. The doctor answered all my questions in terms I could understand, and explained things as we went along. Clean and comfy. Highly recommend!
I had a truly wonderful experience yesterday at Northlake Eye/Lenscrafters located in the Asheville NC Mall. Everyone working there are very friendly, helpful, and professional!!!!
I've been wearing glasses for 42 years and I can honestly say, this was the BEST eye exam & frame/lens order appointment I've ever had!!! I couldn't recommend them more!!!
Great experience! My doctor listened to me and helped me get what I needed. The staff was friendly and helpful. I’ll be back!
My visit with North Lake eye was GREAT! The staff was very professional. The physician explained each and everything he did. I was truly impressed with my eye visit in over 20 years!
Super friendly environment and people. Was my first visit but will definitely be back!! Would definitely recommend to others
Having never shopped at lense crafters I would say I’ll never go any other place! Thanks to Mike
My experience at Northlake Eye was very good. Everyone was professional and caring, and I felt that I was in good hands with Dr Corte.
Both Dr's I have seen at Northlake Eye have took time to explain things to me. I have glaucoma and going to start testing more regularly. And have been great on keeping track of my eyes for me
Professional, very helpful, great pricing, good quality! Excellent experience!
I love how professional and quick they are. They are also very kind and friendly- they were helpful with my hearing loss and understanding everything.
Rob met me with warmth as always. He turned me over to Olivia and she was warm as well. You feel as if the appreciate your business.
Sincerely,
Ms. C. Crippen
Employees were very nice. And I got right in and the dr was very nice. All were great. Thank you.
The doctor gave me more information on how to manage my dry eyes than any other doctor has in more than thirty years. I'm trying his recommendations and look forward to seeing some improvement.
The staff were extremely pleasant, friendly and efficient! There was no delay in checking in, undergoing the exam and checking out. Dr. Ryan Corte was friendly, professional and reassuring. I was also very impressed by all the staff at LensCrafters, who were so helpful in assisting me with choosing lenses. I was told that my lenses would arrive in 7-10 days, and they arrived in 3! A totally satisfying experience, and I would have no hesitation in recommending Northlake Eye at Asheville Mall and LensCrafters.
Great experience! Saw me quickly and customer service is always awesome
Great service, friendly staff, overall great experience!
I walked in without an appointment, and walked out in an hour with an exam, a meeting with a doctor, and a repair of my glasses. Tom
Very friendly and professional. This is the best Eye Clinic so far in LensCrafters
Very easy to get an appointment and when I arrived they got me in quick.
I hope they stay for a Very Long Time.
Very friendly staff and informative doctor willing to answer any questions.
Great experience! Quick appointments, friendly staff and competitive (affordable) prices for contacts!
Very nice and professional I all have a great experience there.
Amazing service, personable and wait times were not long. They did a great job correcting my wonky vision and were very friendly the entire time!
Friendly, prompt, thorough and gave details that I needed.
The most welcoming and helpful staff! I had such a quick visit yet every question and concern I had they were more than happy to Answer. Dr. Corte was extremely helpful and so personable! Glad to welcome him to Asheville!
Great attention immediately I arrived to their place
Got me in very quickly! Eye exam was quick and easy and was out of there in 25 min. Very nice employees and doc! Highly recommend.
Exam was fast and painless. The young doctor really knew what he was doing. He also noticed a glaucoma risk factor and helped me get it treated early
My exam was great. Everyone was professional
Professional, friendly, and thorough. I will go back again.
the receptionist was kind, the tech was fabulous, and the doctor was very fast. Best eye exam i’ve ever had. staff was very knowledgeable. i can see much better now. go to Northlake Eye for all of your vision needs. I can’t wait to go back next year.
Best people up-front, best Dr's, best facilities and equipment that I've been to... ever!! Would recommend, actually have to a few ppl.
Always courteous and helpful. Great place to go.
The staff was very professional and very helpful. Probably the best experience I have ever had at an eye exam. They went the extra mile.
This is the BEST eye doctor I have ever been to. Staff was amazing from the front desk to the tech to Dr. Corte. I was in and out in 15 minutes and I got the eye care I needed. Can't wait to come back next year!!!
Great staff from front office to the doctor. Friendly, professional, informative and thorough.
Just cannot say enough about my overall experience the staff was very welcoming and warm their are like a family .No waiting very efficient up to date overall ,and Donnie he was so honest, humble very knowledgeable what a great guy. Thanks you North Lake Eye.
Friendly and knowledgeable staff. Only waited few minutes to see Dr.
They had the fastest way to get you in and out. The new machines did all the test effectively and quickly. The doctor was nice and thorough.
I had a wonderful experience here! Everyone was kind and very helpful! I was given options for my eyes, that I haven’t been offered before! I highly recommend getting your eyes checked at Northlake Eye!
The staff are friendly, the provider shared and discussed options, and I did not have to wait beyond my appointment time.
They were having trouble with their computer system and were so apologetic. Everyone was so friendly and down to earth! They answered all my questions and concerns. I’ll definitely be going back!
Took good care of my wife. Was accomodating to the fact she uses a roller walker. Got her in an out quick soo she could get home out of the sun.
All staff were welcoming, friendly, and knowledgeable. Doctor explained everything in layman terms. Great visit. Will use again.
Great customer service!!! First time getting contacts and they were so gracious putting up with me and answering all my questions and helping me get just the right fit.
Very good visit. I would recommend this to any one.
All around good experience with kind and patient people. Very professional and accommodating. I even had to bring my baby with me and everyone was so patient.
In and out in 15 minutes. Quick, Knowledgeable and friendly. Knew and understood my rare disease. Seriously impressed and pleased with my visit.
Fast, friendly, and quality provider’s.
Dr. Ryan Corte was very pleasant and professional, and his staff helped explain every test performed on my eyes. Dr. Corte found a suspicious area of one eye near the retina, which I would not have otherwise known was there. He wrote a prescription for corrective vision glasses and it was very convenient to simply go next door to a place where they fill prescriptions and have an ample selection of frames.
I plan to return next year to get my eyes checked again. It was a great experience and I encourage others to give Northlake Eye a chance.
Dr. Corte and his entire team were amazing!! Very thorough exam that was quick and easy. Highly recommend for your next eye exam!!
Northlake Eye - connected with Lens Crafters at Asheville Mall is TOP NOTCH! I HIGHLY recommend Dr. Corte and his staff…extremely professional, friendly, & efficient. Dr.Corte is AMAZING - I felt comfortable, well taken care of, and more than satisfied with the exam and services offered. 👍👍 …
Easy online access for providing information needed. Appointment setup online as well. Virtually no wait. Loved great selection of frames. Service outstanding
very professional and knowledgeable great staff and optician
Donnie is incredibly patient, knowledgeable, and helpful!
Nice people, efficient and pleasant. Received good information on how to care for my eyes and what to expect in the future.
Great place great service only downside was when I called I was told a different price for my eye exam and I wasn’t told that I was gonna have to pay for the pictures for my eyes I did not expect that but other than that great place would definitely recommend and come back
Efficient and friendly staff. Was checked in and visit complete in about 40 minutes. Everyone was very professional.
It’s wonderful. I enjoyed the visit. The staff was very pleasant and professional. I found out that I wasn’t as blind as I thought 😂😂😂 …
My Husband and I had a great experience through the whole process everyone was so nice and helpful we will visit again!!
Very good service, quick, nice, informative. I will be back!!
I was a walk-in and was treated with nothing but kindness and professionalism my entire visit. From initial paperwork to testing to interacting with the optometrist, it a pleasant experience.
Staff was very nice and professional.
The staff seemed competent and I didn't have to wait. But I felt the optometrist was in a hurry and rushed me through.
Great! Wonderful staff. They helped me immensely and made me feel comfortable.
Took my son here bc the “real eye doctor” wasn’t available for a while and we’re hoping the mall providers know what they’re doing, but they force you into a $20 class on how to use contacts even if you already know and don’t need it. I’d rather they’d fold that into the price of the lenses rather than inflicting it as a scam on the side.
The staff was very professional and friendly. They were able to see me the same day I made the appointment.
Great team and awesome service!
I had trouble with my new prescription for my glasses.Dr Corte was very helpful and ensured I had the best possible. Very much appreciated!!
Never thought I would have an eye exam in a mall … skeptical at first.. amazing and professional and a great experience with Dr Ryan
They worked me right in, Doctor was very informative,, I will be coming again next year
Very knowledgeable staff and professional.
Fast and friendly service. Also really easy to schedule an apt for me and my kids together.
This office was friendly, quick, and knowledgeable. Happy I selected this office for my eye needs since moving to Asheville.
Great service, the Dr was very thorough and friendly. Best eye Dr in town!
It was a very nice experience. The doctor is a lovely lady. Staff there is great and friendly.
Very friendly staff and physician.
Best experience I’ve ever had at a doctor’s appointment.
Fast, friendly service. All the staff I worked with were amazing!
Excellent staff and doctors. Great experience each time.
Love this place. High tech with new procedures. Always great coming here.
I was in and out...I was early and they saw me early. I will definitely recommend this to others. Great experience!
Was very satisfied with appointment, staff was so caring and knowledgeable! Wonderful experience
The best eye exam I have had . My appointment was on time and about 20 minutes later I was on my way.
I was pleased by the professionalism at the office. Everyone was helpful and the doctor was thorough
Dr. Corte was very thorough and professional. Best I've seen in a long time! Super friendly staff!
The staff was great and very helpful. They went the extra mile to make sure I was taken care of!
Most professional group I have encountered in quite some time. A plus in every aspect🤓 …
Nice, competent people. Newest technology. Excellent overall experience.
So good and everyone was so nice!!
Very professional fast and friendly service
I experienced a very professional and thorough eye exam.
They got me in quickly. Professional and friendly! Fantastic service.
My experience at Northlake Eye was very good. No complaints at all. Will definitely go back.
Dr Corte and his staff are wonderful! Very helpful, informative and friendly. Would recommend to anybody.
The appointment was on time, fast, informative, and friendly. I will be back!
They were quick, very helpful and very sweet.
Very friendly staff. Listen too what I has to say.felt very comfortable. will recommend my friends and family
Sterling service! Would highly recommend!
Very professional and easy to talk to.
After the eye exam, LensCrafters staff were very helpful to ensure I purchased the right eyeglass frames for my face
No waiting and thorough exam.
Knowledgeable friendly and easy to talk to
Easy visit. Got me in and out quickly with a thorough exam.
Exceptional staff from start to finish!
Great service. Prices not the best. But that’s the world we are in. For now
Excellent friendly service! Everything was explained to me n great detail!
Everyone was so nice. Quick service too. Loved Dr. Corte and Erin, too.
Excellent staff, thorough exam, seemed like a very knowledgeable doctor.
Very professional and pleasant experience. Dr was very thorough.
I had an extended exam.I am very pleased with all personel there and they were patient with me,thank you all.
Super friendly staff, including the doctor.. Thanks
Professional, knowledgeable and friendly. Explained clearly what was going on. Thank you
I love Dr Corte he is very professional and is amazing at his job.
Quality exam; great office with good people skills
great! on time. professional. seamless
Very caring employees.
Friendly, professional staff and doctor. Will definitely return😀 …
Friendly staff, very efficient. I was in and out in 45 min.
Great experience friendly staff little to no wait time .
I love the place great customer service and I’m happy with my glasses
Best eye exam i have ever had. I was back in the lobby checking out in under 20mins
Great experience! Doctor and staff were excellent!
Quick service and friendly personnel.
Very smooth. No issues.
Very professional eye exam, front desk and staff are very helpful.
I have wore glasses for 30 years and this was the most Thorough eye exam I have ever had?
Well informed. Excellent.
Had to re-do eye exam after less than 90 days as one eye still wasn’t seeing correctly and had to pay for a new exam.
Best in western nc.
Amazing customer service
Couldn't b better.
All personnel were the absolute best!
The best customer service
Quick, informative and professional
Great, Thank you.
Quick and hassle free!!
Optometrist hit the nail on the head when finding my glasses Presciption. I easily can see better than 20/20
Awesome experience: professional & caring❣️
Quick and easy. Super friendly staff.
The office staff was so helpful and patient. Thank you.
Very thorough and professional. A good experience.
Everyone is friendly and ready to help.
Very informative and all around great experience.
Dr. Wruble was very through and knowledgeable.
My family and I had a great experience!
Very professional
Great service!
The experience was exceptional
Hard to find in the mall but very patient and kind staff.
Very educational
Great staff, great doctor
Great experience
Great service
Very friendly and efficient and professional.
Fast, friendly great experience
Super efficient, professional and friendly!
In and out, scheduled the appointment, obtained prescription, and moved on.
They were excellent.
Easy in and out eye exam.
Friendly, professional service!
Friendly, fast, and great service
Wonderful experience.
Excellent care.
Wonderful staff!
Very kind and clear!
Very good doctor
Quick and professional
Good people.
Friendly and fast!
Awesome
The Doctor is very friendly and explained
All details of my eye condition.
Great experience, quick efficient exam. I was able to check in online which saved time. Dr. Helin explained the health of my eyes. Adjusted my perception, I was happy with whole visit.
Very fast appointment, great customer service and the staff were extremely nice. 10/10 would recommend.
Great experience. Wonderful staff.
The staff was friendly and greeted me when I walked in. Dr Ramos was fantastic and explained everything throughout the visit. I learned more about my eyes and how my prescription works in the short time I spent with him than in all the years I’ve been going to other optometrists! It’s easy to tell Dr Ramos has a passion for what he does!!
Professional and took time for the exam.
Great experience the staff and Dr where very helpful
Knowledgeable, competent and friendly Doctor and staff.
I received prompt, professional and friendly service from everyone.
Excellent service; helpful, friendly staff. Took me right in near the end of their workday and completed my eye exam before closing time. Excellent care and treatment of customers.
Absolutely one of the best eye exams I’ve had in 40 years and without being dilated! Thank you Northlake.
Everyone was very nice and they were quick with seeing me.
Staff are absolutely amazing, knowledgeable and efficient.
They seen me as an emergency appointment on Saturday when Noone else would there literally eye saving thank you so much
This place was awesome. They were so nice and friendly. Dr. Ryan Corte was amazing. Will definitely be referring my friends to them.
Updated April 3, 2023..Saw Dr. Greyson Ramos today and he was just as great. All the office staff are amazing and very friendly.