Reviews of Northern Lights Eye Care. (Optician) in Anchorage (Alaska).
Northern Lights Eye Care
401 E Northern Lights Blvd Suite 102, Anchorage, AK 99503, United States
Description
Information of Northern Lights Eye Care, Optician in Anchorage (Alaska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Northern Lights Eye Care
Sunday
Closed
Monday
Closed
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9:40 am–5 pm
Friday
9 am–5 pm
Saturday
9 am–4 pm
Popular times
Monday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Tuesday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Wednesday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Thursday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Friday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 |
Reviews of Northern Lights Eye Care
The team at Northern Lights Eye Care is simply wonderful, always so patient, polite and informative. The other day I had gotten off work and headed that way to pick up my son's glasses, and I saw online that they would close at 5:30. When I got there there was a sign on their door with new office hours, and they had closed a few minutes before I got there. They were still willing to let me in to pick up my son's glasses. That is wonderful service.
My appointment at Northern Lights Eyecare was wonderful! It was my first time going there and it will not be my last. My experiences elsewhere were subpar compared to this eye center, and all of my expectations were met. Their eye wear selection was fantastic, the front office was very pleasant and Dr. Huff is my new favorite eye doc. Initially when I searched for a new eye-Dr, I wanted something midtown and close to work, and home. On their website, they had a Teamsters emblem-which is my insurance, and I was instantly drawn to that advertising! Thanks for a great experience at NL eyecare, see you in a year!
Went to pick up my glasses and by the time we pulled up in the parking lot the ladies had my family glasses out, making sure they fit even told my daughter why you not wearing hers.
They are quite friendly, knowledgeable and customers oriented.
They were very polite, they took me in very fast . I love my eye doctor
Exceptional service and would highly recommend to others. I know I will receive quality and professional eye care during each visit and trust the outcomes. Mrhank you
Been a customer for 10 years+ and my only issue in the past was the wait time which has improved tremendously during my visit a month ago. Staff are friendly and professional. Dr. Huff is caring and very knowledgeable (from your eye health to your insurance benefits). My order for a pair of prescription glasses took about 2 weeks and ordering contacts is super easy, especially with their new online ordering system, took less than a week to deliver.
Overall, excellent customer service! Thank you Dr. Huff and staff!!!
I love doing business with them. Everybody is professional and friendly. I have not had a problem with them ever since I started going to them for my yearly eye exam and my eyeglasses. 😀 It feels like I am part of the family ❤ I always recommend them when a friend asks me.
Highly recommended!
Dr Huff and the whole gang at northern lights eye care are wonderful!! Easy check in and outs! Thank you!!
I found the staff and Dr. Huff to be competent, kind and helpful. This was my second annual appointment and I am still very happy to see Dr. Huff and his staff at Northern Lights Eye Care.
I had a great experience in the eye exam and the staff were very helpful when it came to choosing new frames. additionally, my new glasses arrived about a week ahead of schedule but I am uncertain how much influence they had on that.
Fantastic customer service . I have been going here for years and I've always had positive experiences with them. From the front desk, to the doctor, to the tech helping me find my new glasses this is just an awesome operation. Highly recommend coming to see them.
Love Northern Lights Eye Care have been going there for about 30 years. Like they say if it ante broke don,t fix it.
I had a great experience. People on the phone, at the front desk, the techs, the doctor--all were very friendly and pleasant and polite. I got there on time and had a bit of a wait for my appointment, but that time was well spent as one of the employees helped me pick out my new frames and got all the paperwork done before my eye exam. Prices were about what I expected. Altogether it was pleasant, quick, and I had no problems whatsoever.
First time client and I loved it ! Great atmosphere , friendly staff , great customer service ! Book your appointment with Northern Lights Eye care ! You will not be disappointed ! Thank you again for helping me !
I love this clinic and the doctors there! They are very thorough and thoughtful. They have always been very wonderful with my exams and also all of my eyeball needs. BTW, don't use Visine. They will tell you why.
Just had another good appointment at Northern Lights Eye Care. Dr. Huff gave me an updated prescription and I really like my new glasses.
I have been wearing my glasses for the past year because I ran out of contacts... and COVID... blah blah. I was nervous to go I but it was a smooth (very clean 😊) experience. Every person, from the front desk to the technician to the doctor, was kind and explained clearly what they were doing (including billing my insurance). Thank you!
I've been going to northern lights eye care for 12 years & they provide me with great service. Thank you Dr. Huff for always taking care of me!
I have been going to Northern Lights Eye care for years now and the team is always kind, thoughtful, and caring. Dr. Huff is informative, spends time answering questions and is understanding of patients care and truly is wonderful.
I have used Northern Lights eye care for over 20 years. Never felt the need to try somebody else because the customer service is great. And the doctors there are second to none. I don't believe anybody would be disappointed if they visited Northern Lights Eye Care.
Minus the wait in between patients, I had nothing but good things to say about the level of care Dr. Huff provided. My prescription is a little weak on the contacts, but that's why I'm going through a little trial and error. Huge thanks to the Northern Lights Eye Care staff for taking care of me since I was way way younger, up until the present day. You won't be disappointed.
Best service ever <3 called last minute for apt and was able to get in first time taking my daughter for an eye exam since I walked in to check in the staff were extremely nice friendly and patient. All questions were answered and staff was definitely amazing. Thank you 😊 …
Made an appointment quickly and was able to be seen same week. Staff was very professional and very helpful. Strict COVID protocols made me feel safe and overall very happy with my choice to come here.
I was a little leary because of the reviews. I was pleasantly surprised. The doctor was nice and on time! Dr. Huff answered my questions and I didn't feel rushed. I love the new glasses ( I think, 2 wks wait). You should go and not let a few disgruntled reviewers change your mind! I'm glad I did!
My appointment was set on the same day (Saturday) and I was seen without delay. Everybody was professional and friendly and took the time to evaluate me. They have the widest selection of Maui Jim eye/sunglasses. They can also fit you for ski goggles. My experience was relaxing and my privacy valued. I highly recommend this place. Know that they’re one of the few open on Saturdays. And they’re having a grand sale.
Addendum. A Wasilla wind blew my Maui Jims off my chest and dragged them on the pavement scratching the lenses this winter 2020. The cost of the lenses is about $600 while the frame is $400. I got them replaced for free. Maui Jim has the best warranty. You get a complete replacement for a year from the time of purchase for scratches.
Absolutely loved the frame show. The customer service was above 5 stars. Erin is the best to work with. She was honest, dedicated, and very knowledgeable of the products. Thank you for a great experience. Will definitely be returning and referring!
The clinic becomes aware of you as soon as you come through the door. They show kindness and concern not only about the reason you are there but even about your day. The ladies at the front desk have a smile that will brighten your day day all the way through the exam and the Dr. she is a joy. Kindness shown in her step by step explanation of every move she make until she wishes you a good day
Great customer service checking in and checking out, the entire staff is great ! Dr. Huff is amazing and he makes great suggestions and keeps you in the loop of promotions going on for what you’re looking for. They have contact lenses in the office, so I didn’t have to wait to get them which was a plus.
Meh. Nice frames, high prices, average service. Never anyone "in the lab" to take my calls, front desk staff only reluctantly helpful. I got the glasses I wanted, but I has to stand firm in the face of a LOT of up-selling. Probably won't go back.
The staff and doctor where amazing good communication the only bad thing was the loooonnnggg wait times. We got there at 1:15pm for a 130p appointment and finally saw the doctor at 2:55pm Had to leave room and check to see how much longer or I was leaving. If your running behind please advise upon check in that would have been fine if I was advised ahead of time to arrange the rest of my day and appointments.
Very professional staff I really enjoyed my experience. I highly recommend Northern Lights Eye Care! Make sure you request Dr. Kettler she is awesome. The tech Michael also made me laugh and I enjoyed his track and field stories; it felt like we were old friends!
Northern lights eye care is absolutely wonderful. My husband's and I give 10 Stars!!! They are very courtious, efficient, professional and caring 🤗. They care very much for our eye sight it's unbelievable how fast they got our vision corrected. THANK YOU NORTHERN LIGHTS EYE CARE. …
When I needed a pair of replacement frames, the staff was very
helpful, friendly and professional.
Been comming to Northern lights for years .My family has too .Dr. Huff is a caring, Doctor going to office feels like a visiting a family member .the office is well stocked with large selection of frames to choose from. Wear a mask when entering .wait time with appt.was fast and safe .when someone says love your glasses I say check out Northern lights eye care.👍
This business does an excellent job. The Staff is very professional and caring. It is obvious to me that Northern Lights Eye Care strives for a primary goal of Quality and Customer Satisfaction. They are very courteous, caring and professional in every way!
The Dr and staff were great, the only complaint I have is the way they have the Medicaid glasses presented. They were thrown in a wooden box, dirty and messed up. My daughter and I felt less than dignified and somewhat embarrassed. I know the frames are limited but leave us with dignity!!! My daughter was excited to get glasses until that happened. I felt ashamed and terrible having to tell her "no honey, you can't pick off the wall because we're poor." That just killed me!
Excellent experience. Dr. Kettler and the assistants and staff made this a professional and pleasant experience for myself and my 11 year old son. The Glaucoma test and the eye dilation are always tricky for kids. These were handled with humor and scientific explanation. A great one-stop-shop for yearly eye care.
Everyone is always friendly and nice there. I have never had a better eye exam anywhere else they make sure everything is going good with your eyes. Give out samples to try. 100 % satisfied.
The staff were phenomenal! Attentive to my fiance and I's needs and answered all our questions. The staff were also very knowledgeable and made the process an enjoyable endeavor. Would recommend this place to anyone, Dr. Keller is great and explains everything thoroughly.
A helpful and friendly staff. The front desk and eye glass sales staff are knowledgeable and helpful. Both Dr.;s are patient and take time with questions and eye prescriptions, insuring a correct vision experience.
U received friendly, courteous service and a good eye exam. My only wish is that you carried more Flexon - type glasses, especially the fully flexiblle hinges like the children's sizes have, in larger sizes for women.. My teenage grandson has them and he is much bigger than I am.
Tried to make an appointment for three weeks no call back no answer when I call during business hours, they must be busy 🤷🏽♂️. Ended up going to wolf eye center in Wasilla, but we love road trips so thats cool 😎 👍🏽 …
My provider explained what she was doing every step of the way and very helpful with the cost of glasses and contacts and they competed with other business to beat their price overall great service
Nice staff and makes u feel very comfortable. Recommend to anyone. I'm from Tennessee been her 1 month and 7 days and never seen a more professional staff..
All staff was masked and I felt well taken care of. Dr. Huff explained my vision issues well and helped me with my anxiety of changing vision.
Staff is very friendly and knowledgeable. I like that they carry different brands of high quality glasses that you don't find often at other places.
I had a good experience at Northern Lights Eye Care. The office is nice, the people are friendly and helpful, the doctor and his staff were very courteous and professional.
So happy with the customer service and professionalism I receive from northern Lights. My first experience with contacts was frustrating and time consuming, but the very patient staff helped me through.
PJ is great. Super nice, professional, and friendly. She's the reason I'm giving 5 stars and if I could I'd give her 10.
Great staff! They are always courteous, friendly and professional. I've been using them for about 4 years now, and they have never failed to provide excellent service!
I was able to get in same day, the staff is always helpful and friendly, and lots of great frames in stock!
The technician who did the preliminary exam was not very friendly. She was rather abrupt and seemed unhappy. Dr. Kettler on the other hand was very nice and pleasant.
Excellent service. When you have an appointment, there's no wait time. They accept Care Credit. The doctors are nice as well.
Dr. Huff was awesome with my 3 year old daughter. My appointment was fast as well.
Great office professionalism from all staff. Love the location. Good glasses selection.
The staff was very friendly and professional, I have been going to them for
all my eye care for many years.
The entire staff, from front desk to doc to the fitting of my glasses were friendly and professional. Highly recommend.
Great place and friendly staff. Dr. Huff was very helpful and patient with my son who was getting contacts for the first time.
I have been pleased and endorse the care and time spent by Dr. Huff and office staff . Professional treatment with friendly and welcoming service.
I was truly grateful that Dr. Huff and his staff were able to fit me in on a last minute appointment. Everyone was friendly and helpful. Thank you!
Everything was great, reception was wonderful and friendly, dr. explained everything and was very pleasant. Unfortunately the fitting expert was about as friendly as a wet sponge!
Always great service a thorough exam and many styles and brands of eyewear to chose from they are very helpfull and provide excellent customer service.
Great experience! Really enjoyed Dr. Huff and his staff/team. Thank you Northern Lights Eye Care.
They were very nice, they answered all of my questions, Dr. Huff was very kind and the whole staff were professional
Extremely polite and friendly staff. Comfortable atmosphere. Knowledgeable and straightforward doctor, very personable.
There good nice caring place i liked my treatment with them and cant wait 4 my glasses thank u.....
It was good except for now you can't pay on your glasses, the full balance has to be given before they can even order them.
My visits to the offices have been unfailingly POSITIVE. Caring and attentive, every person with whom I have interacted has been professional and knowledgeable.
I was seen almost right away as a walk in.
They took very good care of me.
Will definitely be returning. And recommending.
Very pleased with service and my new glasses. Perfect fit!
Dr Huff has always been there for me. He’s a genuine partner in the care and health of my eyes.
All the staff was very nice and helpful
The lady in the front desk with the red hair was very friendly, you should give her a raise :) THE ENVIRONMENT WAS VERYYY CLEAN !
Dr. Kettler, was very kind to my six year old daughter. She us very patient with children.
All the services, professional and caring staff and an excellent selection of eye glass frames. Perfect!
very satisfied, professionally done, Dr Huff is a true professional in his field
Great experience, very knowledgeable doctor and staff!
Beautiful office with some of the latest equipment and a good selection of frames. Personable and professional staff.
Had a very warming experience with the whole staff there. Great customer service!
Very helpful and friendly. Appointment didn't even take an hour. Definitely recommend :)
Very professional eye doctors and atmosphere and a excellent selection on glasses and saftey glasses!
Dr. Huff and his staff were welcoming, professional and knowledgeable.
Very friendly,good customer service.Got my eyeglass fast.
Courteous staff and great service. Was in and out very quickly. My son was very comfortable.
Service was great, but there prices were to high for my family.
Great atmosphere, excellent staff. The doctor was thorough and personable.
I was at first,not really impressed,because of the Waite Time,but it picked up,and after that I was fine. thanks
Everyone there is very kind & caring. I truly trust my Dentist!
I love NLEC! Always so knowlegable and helpful, and great customer service!
Made me feel at ease and let me browse freely when picking out new frames.
Great care and accurate for me and the wife.
Staff and physicians we knowledgeable and very friendly.
Customer service was great..
THEY ARE GREAT I LOVE GOING THERE
Great service, and they accept medicaid.
Staff were professional and courteous.
Very good customer service.
Excellent Service. Prompt, on time, professional, experienced
Absolutley proffessional staff and DR.
Awesome customer service and care!
Awsome.
Very informed. Great experience.
Amazing place,staff and prices!
Dr Kettler was great!
that is the best place to get your eyes check
Great service
Need to fix the online scheduling system
I'm not sure i actually went here.
Helpful and caring
(Translation) They speak Spanish and I love that they understand you and explain the problem in your language.
(Original)
Hablan español eso me encanta que te entiendan y explican el problema en tu idioma.