Reviews of Eyeglass World. (Optician) in Albuquerque (New Mexico).
Eyeglass World
4200 Wyoming Blvd NE, Albuquerque, NM 87111, United States
Description
Information of Eyeglass World, Optician in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Eyeglass World
Sunday
12–5 pm
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–6 pm
Popular times
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Reviews of Eyeglass World
Daphne Welch
When I went to Eyeglass world this morning to get my yearly contacts, Michelle got me out of there very quickly with the best deal she could find for me. I already had a prescription, so I was in and out within a half hour of showing up. Michelle was very kind and professional, and really made it a point to find the best deal with my insurance.
I previously had a horrible experience with Stanton Optical, and this wonderful experience at Eyeglass World convinced me that I should never ever go back to Stanton. Thank you Eyeglass World, for always taking care of me :)
I’ve never, in 8 years of going to Eyeglass World, had a bad experience.
David Morgan
I went in for an eyeglass repair/replacement and was immediately helped by the friendly staff with zero wait time. Cassandra fixed my first pair (loose screw) and then began to search for a replacement frame for my additional pair due to the frame not being able to be repaired. It was unfortunately not in stock but she went above and beyond and called about 5 other locations until she found a store that had it in stock and even ordered it for me! This was an amazing experience and Cassandra was very polite and helpful during the entire process! I will definitely be coming to this location again for my future eyeglass/eye exam needs.!
Tammy Younglove
I’ve been buying glasses from eyeglass world for years. I will continue to do so. Everyone I’ve had the pleasure of dealing with has always been polite and respectful. I would highly recommend buying from them. Michelle the store manager takes her job seriously and runs a great crew.
LAURA RUSHING
Charmaine was helpful getting my glasses ordered and making an appointment for my contact lens exam. She helped me get my FSA benefit to the $ amount I needed it to be! Thanks I always have good service but today it was exceptionally good and fast which was not the case before. Seems like they have more staff now.
Nohemi Nevarez
My first time at eyeglass world and it has been one of the best experiences I have had with an eye business. Dr. Barnett was so helpful in answering my questions and my new milestone in life from no bifocals to now having bifocals. Tiffany was so helpful with my purchase of glasses and so much fun to converse with. I will definitely be returning in the future.
Kaila Trujillo
I had the most amazing experience here, I went in thinking my insurance was going to cover but it didn’t. I was still determined to get glasses today, there were so many helpful people and the manager Michelle was the most helpful and gave me the best deal on my two pairs of glasses! Will go again!
craig small
My introduction to Eyeglass World on 1/9/23: Professional, pleasant, welcoming, accommodating, courteous and thorough. Not at all like many other local services that have rushed me through like a head of cattle. The entire staff was genuine and accurate - beginning with making my appointment with Marissa over the phone. Marissa, Jaden, Cassandra, Dr. Dyer… renewed my faith in humanity especially after having a couple of nauseating experiences with Stanton Optical of whom gave me the wrong prescription twice (!?!?). The trip to Albuquerque from Santa Fe was totally worth it. Why go anywhere else? Mega thanx y’all I’m yours for life, Craig
st0ney _ t0ni
It sucks that I’m leaving this review but the reason for 3 stars is in great part due to the manager. At least she looked like the manager. The only one not in a white smock. Wearing gray that day. I was being helped by someone that has helped me before and was super comfortable with but I noticed the manager staring at me while I was in the store. Not once did she approach to greet me or ask if I needed anything but when the person that helping me began to replace my lenses, the manager called her over it seemed and then another person took over. Idk exactly what transpired but it was very odd to say the least. Mikayla was just as awesome as the girl that usually helps me. I feel awful that I cannot recall her name but she is awesome!!! They both were. But that manager needs to get her attitude together lol. She stares hard and makes you feel so uncomfortable and says nothing. I felt as though I was being watched as if I was gonna steal something. Anyways, just wanted to share my experiences. I have been getting seen by this optometrist for the past 3 - 4 years
Don Johnson
Lisa and Evelyn helped me out so wonderfully. I found the exact pair of glasses I was looking for at a great price! I’m definitely coming back!
P.S. They also service (clean and tighten) the glasses you already have!
Danielle Wiley
Evelyn is absolutely amazing! She is extremely friendly and went through all the options with insurance and what is truly helpful. She is the reason I was willing to bring my son here.
Katherine Zurek
Michelle is amazing. She realized that I needed a new eye exam and made sure I was seen as soon as possible so I could get my glasses ordered today. I appreciate her.
Becky Fort
Carmen helped us and she was wonderful! She helped me find frames that I love and she was personable and relatable and I will certainly go back - especially if we get to work with her again.
K S
Best place get glasses and contact lenses and great caring staff whom care lots of all people. Especially when your glasses are needed for work. Thank you all. Love you all staff and Tiffany whom is an excellent person. Have a great day ❤️
Senslayer 505
Evelyn was fantastic! Had trouble with my insurance and she was able to find it and get me an incredible discount on top of the line lenses and some designer Oakleys. Will be coming back!
Kimberly Silversmith
Carmen at the Wyoming location was the best help. My daughter will be all set and ready for Cali and 2023! Happy New Year to all the works. Definitely recommend this place.
Sharon Pearson
Fast and very helpful as soon as I walked in. I was greeted and told what I needed to do to get service when I was ready. Many frames to choose from. Tiffany processed my order and I am able to pick him up on the same day normally they have to be shipped out.
Krystal Edgmon
Went to eyeglass world today as a walkin was in and out rather quick. Cassandra was awesome and very helpful. My daughter had an eye appointment today and was in and out quick. My husband has came in as a walk in as well and was in and out quickly. Everyone was so kind and helpful.
Kaya S
Took my partner here for glasses and Tiffany was so professional and so nice! She has great advice for what to get for your glasses at a reasonable price! definitely coming back for myself!!
Tracy Franke
While the computerized appointment system was totally unreliable, the human beings at this store were exceptional. It’s unfortunate that the people on the ground are being sabotaged by poor software that is supposed to be making our lives easier.
SKnuts
The manager at the Wyoming/Montgomery location is fabulous. Michelle is knowledgeable and professional, and she went out of her way to meet my needs.
J. Stephano
Huge thanks to the general manager Michelle Thomas and an employee named Evelyn! After the frame of my glasses broke they were extremely helpful and were able to do a full repair.
Marie Ortiz
Great service was assisted by Michelle. Nice staff, took me in for a walk in which was really helpful. Would come again!
Jesse Fisher
Due to an ordering issue with another company, I was in need of a pair of glasses very quickly before I ent on vacation. Fortunately, Eyeglass World was able to get me a good pair withing a few hours and a second pair within a few days. They literally helped me be able to enjoy my vacation with my family.
Wendy Aragon
We were in and out with exams and glasses for 3 people in an hour. Cassandra is super friendly and helpful!
Gileen Gutierrez
Carmen has been more then helpful she made sure we got taken care went above and beyond!!
Ti Ha
Michelle was extremely helpful. I will recommend eyeglass world to everyone because of her. Thank you!
Brandon Vallejos
Excellent experience quick, professional exam. The associate, Carmen, assisted me in picking the perfect frames and took the time to adjust and fit them! Definitely recommend!
P. Arbogast
Carmen and Michelle provided great customer service. Both were friendly, knowledgeable, and professional during our visit.
Aicey Peralta
I was assisted by both cassandras and they helped me with frames and made sure i was comfortable
Nathaniel Garley
Miss Carmen was a sweet heart. She helped answer all my questions, and made great recommendations for eye wear! If you come into EyeGlass World, be sure to ask for Carmen!
Amanda Jim
Evelyn was very helpful and updated my insurance coverage which allowed me to buy a new pair for my daughter.
Devon Townsend
Charmayne gave excellent service, helpful and knowledgeable. Overall wonderful experience. This is where I get my glasses every time.
Nicole Romero
Everything from the visit with the Optometrist to the associate helping me pick frames was excellent! Tiffany was knowledgeable, friendly, professional, and so helpful.
jellybreezemom
I was dubious at first, but we had a wonderful experience with the staff at Eyeglass World. Evelyn was fantastic and took the time to help my child find the perfect fit in frames.
Jefferey Chante
This is an absolutely amazing place. I’m a tourist from the east coast and I accidentally bended the joint of the arm and the frame of my glasses. Called at 9 am, they said they would try and nailed it in seconds.
Jayna
Carefully walked me through the insurance portion and had my glasses ready in a couple of hours. Very friendly service with Evelyn.
Clement Fascitelli
Michelle was very pleasant very knowledgeable and made me feel very comfortable and took care of my problem with my prescription.
Ruth Williams
RECEIVED first pair in 3 hours, second pair they ordered in an identical designer frame for me! First frame ready that same afternoon. 2nd identical Designer frame located & lenses READY 4 days later. Excellent frames cost (2 for 1) & excellent quality (a discontinued Designer frame)...engaged glasses fitting searched the store displays & drawers finding the type I wanted. GREAT SUPPORT
Felicia Meyer
Staff got my granddaughter in same day. Staff and Dr. Dyer made her feel very comfortable. Best experience ever!
JoAna Barela
This place was very quick walk in with the doctor. The receptionist Barbara was very kind and knew exactly what she was doing with the insurance, and other options. The doctor himself was very kind and methodical. The entire process took about 20 minutes. Pretest and all. The doctor did give information About options and future info. On the glasses side, there are plenty of options, and tons of designer options and lower price packages. They help fit as well when you pick up. The lab manager Bob help fit my sister and was very professional. I will be back. Much cheaper than other stores. ( I use to be an optics tech and with an in store discount it was cheaper)
Joni Jones
Michelle was pleasant and experienced. Made the experience comfortable and easy
Jordan Montoya
Thank you so much to Lisa and Marissa for being so kind today at Eyeglass world! They both were so professional and sweet. A wonderful experience. Wouldn't go anywhere else for my eye glasses needs
Anna hernandez
Carmen helped me out pick my glasses, she had a lot of patience. Recommend visiting this location.
Russ S
Great experience and seemed to that pricing on insurance was better than most places
Renee Burt
Carmen, Dr. Dyer, Jaden, and the entirety of the staff
very nice & super knowledgeable. What an exceptional way
to start the new year.
Sincerely,
K.Renee Burt
Tolu Aje
Bob was amazing by helping me fix my glasses. He tightened the screws for me for free. Thank you!
Jawed Aleem
I went to the eyeglass world on Wyoming blvd in Albuquerque NM, for the first time 07/20/2022, to have my eyes checked. Then again on 7/21/2022 to have my sons eye checked. Today we collected my sons spectacles. All three days I found the staff to be very attentive and courteous. The eye doctor was exceptional and a thorough professional. The optician Mari was an excellent host and went out of her way to help us. Keep it up.
Ebone Garcia
When you enter the store, you will be immediately greeted. Everyone was busy, and yet everyone was friendly and helpful. They send text reminders for appointments, directions to the store, and will offer you open times when available. They have a TON of fashionable frames and are always running deals. I am a new and satisfied customer, but will update here if things change!
Wyatt Alexander
Amazing service, they fixed my last glasses and helped me pick new ones with speeeeeed 10/10
Amanda Puga
Carmen is amazing and super helpful!! Come see her for all your glasses needs!!
Lupe Gutierrez
Carmen and Cassandra are beyond amazing! Made sure to go above and beyond for not only me but my two littles
Steve Koehnke
Mikayla is very personable and approachable. Did a very good job adjusting my new glasses.
Paul Romero
I haven’t been able to get an accurate script for the last 3 years. They were able to get my script accurate and made my glasses perfectly.
Rebecca Armijo
Michelle, the manager at the Wyoming office, helped me when I thought I was totally out of luck with a glasses issue. She made an uncomfortable experience a very nice one & saved me money as well!
I will definitely recommend her & this office!! Rebecca
Jake Dragon
Extremely friendly and helpful. Highly recommend making them your first choice for all your needs!
jerry casaus
This place is awesome!! I had an eye emergency and because I was traveling out of the country it was difficult for me to get contacts shippe on such short notice. Not only did they get me a pair of contacts to use immediately, they also made sure I was taken care of throughout my trip which extended almost 1 month. I didn’t have to worry about contacts until I got home. Also I broke a very expensive pair of glasses, no other office would touch them. Darrian fixed them in less then 2. The way they went above and beyond is amazing. 🙏🏻
Steven O'Neill
Carmen and Lisa made sure my kids got taken care of! We will not be going elsewhere
Timothy Butts
Lisa took fantastic care of me.
I’m already a repeat customer and
I’ll be back again as needed.🤠 …
Kami Boynton
Great service and selection. Lisa was very wonderful! Thank you.
Audrey Taylor
Carmen and the rest of the team were great. Got 2 new pair of glasses in a hour!
sarai duenas
I was able to get an eye exam and get my glasses the next day and a second pair for free is great all thought it’s a bit pricey and the one who helped me talk to me like I was stupid other than that it’s a great place to get glasses
Kaswini. R.Danes
Great service by Ms. Charmayne. All the staffs are friendly and helpful. Quick and efficient❤️
Jillene McCarty
I saw the Optmetrist and he gave a thorough exam, mentioning details and tips I’ve never heard before about contact lenses. My daughter and I then dealt with the folks who helped us choose glasses. Everyone was excellent. We’re very happy.
Crackker jackk
Good service very polite getting my glasses same day!
Queen of Mean
Had a wonderful experience at Eyeglass World today! Barb got me in the same day I lost my right contact and I was seen quick. The procedure took an hour and was well worth it. (I'm mad I didn't get his name) but the eye doctor was calm, compassionate and caring. Got the answers I needed and staff was super friendly. I will be back!
Amina Garcia
Cassandra was the wonderful associate who helped me. Excellent customer service!
Steven Tenorio
Lisa was great, patient and kind. Lots of great options for glasses.
Jan Winslow
I love my new glasses!
Great service and nice selection.
Cathy Sullivan
Took good care of my broken glasses. Looked up to see if I had a plan the replaced the frames.
Robin Craig
This is the only place that our family purchases eyeglasses from! Michelle and her staff are doing customer service the right way!
Cassandra Cadwell
We've been getting glasses here for several years, it's always a positive experience. Staff is great. Selection is great. Prices are not bad compared to some other places we've tried. They don't accept our insurance...but the glasses are still the best deal we have found. We've had to use the warranty a few times and they are always prompt and easy to deal with.
Monica B.
Service was amazing. Loved the staff will definitely return.
Mary Jaynes
Mikaela helped me today, and she is awesome! I will be back.
Margaret's Torres
Carmen was awesome, made me feel comfortable.
Frances L ChavezV
Always get great service, professional, expained options,and friendly. Evelyn was very helpful and friendly.
Lawrence Henderson
The staff at Eyeglass World at 4200 Wyoming Blvd NE, Albuquerque was absolutely wonderful!
Espy Palomin
Awesome service with Tiffany. Very professional and efficient.
Alexis Jaramillo
They are awesome here at eyeglass world they helped me out multiple times when my glasses broke and today Michelle the Manager went out of their way to help me!! She made sure they fixed my glasses and let me pick out a new pair!! She was just great and helpful!!
Savs Sanchez
Update: After the manager read my review. She contacted me and made it right. She replaced my glasses with a new pair of my choice immediately and with everything I had with my lenses.
If I could give 0 stars I would. Awful service.
Went in to get my glasses tighten. The worker says since I didn’t buy them there he’s not responsible if he breaks them. Right after he says that he ends breaking them when tightening them. Now, I’m without glasses because they weren’t responsible for them.
Daniela Gonzalez
I loved coming to this place , couldn’t chosen a better one. I loved how they attend you quickly, their variety of frames , a lot to choose from!! I love that they had my glasses the next day I order them. The staff was really friendly and helpful with your needs ! I’ve always have gotten my glasses here , don’t like any other place ... I totally recommend this place . Thank you eye Glass World ..
Monica Eissele
From the moment I walked in I felt welcomed and was given information on where to look for the frames that I wanted and was allowed to look at my leisure without any pressure from your staff. Once I found my frames Adam assisted me with everything I needed to do to order my glasses. Adam was very courteous and confident in the information that he gave me and assisted me with any prescription issues that I had. I truly appreciate Adam and the rest of your staff for all the efficiency and professionalism they demonstrated. Thank you.
Cassie Martinez
Tiffany was very helpful! Great experience all around!
Justin Watson
Cyndi was so patient and so helpful!!!! It was an amazing experience! My boyfriend and I both needed two different things and she helped both of us!!! My boyfriend's contacts were very expensive and he found them cheaper online. We had no idea you all price match until she said that. She was awesome!!
Dora Vell
Excellent service - fast and courteous. Delighted.
E N
They were absolutely amazing and super fast! They had my difficult prescription on file and was able to complete my glasses in 30 minutes. I was able to get two pairs using their 2 for $129.99 deal and it was still cheaper than buying one pair at Lenscrafters (and they were much nicer than the people at Lenscrafters too!). Will definitely be going back and will take my husband to get glasses there too!
Teri Cameron
I've always had a great experience! They maintain their staff for a long time so you actually get to know the employees. They are so friendly! I wouldn't go anywhere else. The glasses are inexpensive and of good quality. The manager, Michelle goes above and beyond for the customers. Honestly, my whole family gets their glasses here. Their eye glass doctor is great too. They have top of the line equipment and if you want a perfect prescription, this is the place to go. Very happy with Eye Glass World.
ruth mcneal
I was seen in a timely manner.
The Doctor was amazing and shared information that was more than needed.
The eye glass staff was busy but friendly.
My visit was late in the day. Was able to pick up glasses by noon the next day.
I will continue to use their service. Appointments advised but not mandatory.
If your in a rush, they are steady.
Thank you! My experience was perfect.
D G
Charmaine was very helpful and polite. Great service!
Michelle Calvert
I came in to get new lenses and was helped immediately. I accidentally brought the wrong prescription, and Cassandra was so patient and understanding and worked with me so we could get it faxed from my optometrist’s office! It was a great first experience and I will definitely be returning.
chelsey moore
Have always had a good experience here. When I called on Saturday afternoon, they were able to book me an appointment on Monday morning. Dr. R is always so friendly and welcoming. My exam was fast, but didn't feel as if I wasn't important to him. They just seemed incredibly efficient! Was able to get contacts fitted that day, too. Would recommend if you're looking to get in and out quickly!
Daniel Alvarenga
My experience here at the glass world was amazing Carmen was so helpful Brown Or Grey Transitions
I don’t wanna be an old Man lol it was wonderful and I had a laugh 😉🤪 …
Paula Cuevas
Evelyn was very helpful in getting the frames I wanted.
Lisa Kapaun
While the eyeglass store was good I will never bring my kids here again for an eye exam. I was told what the charge would be for an eye exam and if they dilated the eyes it would be more. I told them no. Front desk person goes well due to social distancing he might have to. I signed the paperwork and picked no dilation. Surprise surprise when I get hit with the dilation fee. Even after I said no twice. Will never go back here. The doctor even showed up for work after the appointment time. And nowhere does it show on their web page that they are doing this. Nice racket they have going on here.
Sharifa Bahri
This is my second time visiting the doctor for my annual eye checkup. Lord, the doctor is so amazing. He’s very attentive to your needs and questions. You can tell that he has a high good energy. The receptionists are nice, too.
This year I decided to change the lenses of my old frame to the new prescriptions at their eye shop. I had a very good experience. Unfortunately they couldn’t work on my sunglasses frame due to its extreme curve. But they did my regular glasses. I usually have difficulties adjusting to new prescriptions. With them, I did NOT go through any problems adjusting.
Side note: I ended up buying new sunglasses frames from them. They gave me the best deal ever I could get on a Versace pair.
I highly recommend both: the doctor and the shop.
Haley W
I had such a great experience here. I put off getting new glasses and contacts for years because I always thought it was a huge process and hassle. Eyeglass world completely changed my mind about that! In one visit, I got a quick eye exam, a set of contact lenses enough to last me almost a year, and a new pair of glasses all in the same day. I cannot express how impressed I was with how courteous and professional the services were, and they were really on top of cleaning and social distancing. Adam helped me figure out which glasses and contacts were right for me with my insurance and I am so thankful! Never again will I put off my eye care. Thank you so much!
Maxine Castillo
Always come here yearly for my exams, glasses and contact lens. Friendly staff!!!
PRECIOUS SMITH
Thanks so much for the experience. I love them.
Jeremy Aragon
Great service and selection. Michelle was great to deal with.
Tammie Puckett
Had an amazing experience meeting an absolute angel. Cyndi was awesome and helped me actually afford my first pair of progressives. I also greatly appreciated the OD who took extra time diagnosing my possible glaucoma that has been undiagnosed for years.
Sarah Groussman
Worked with several people here through my glasses purchasing experience. Cassandra was nice and helpful and extremely patient. She even stayed late so I could order my glasses without having to come back the next day. The company itself is really corporate feeling and not willing to go the extra mile. I didn't work with all the employees but there were several I was glad to avoid after observing them work for several hours, especially the gentleman I'm pretty sure was the manager. Even though they have a seemingly extensive frame variety, and I do like my new regular glasses from them, I still ended up having to settle on my Rx sunglasses. Wish I loved the style after spending several hundred dollars on them, but they just didn't have what I wanted.
Lisa Kirk
I highly recommend Eyeglass World. We worked with Matthew, who was an absolute life saver. He helped us select frames for replacement glasses for my Mom who was unable to go to the store due to COVID. She is extremely satisfied with her replacement glasses. Thank you Matthew!
Matt Hernandez
Always the best treatment and the warranty with the glasses is so awesome. Thank you all for your help.
Barb and Michelle and the rest of the staff were great as always!!
Thanks for making my day. You fixed my problem so quickly.
Sara Dodge
The doctor I saw was great. He was quick, friendly and professional. The woman at the front cashed me out, gave me my prescription, and was friendly as well. There was some miscommunication regarding the follow up appointment, but the manager went above and beyond to make it right.
J R
Good prices and excellent customer service! William made sure my glasses fit perfect and went the extra step to adjust them and lou ann made sure everything was right when i was purchasing my glasses! Couldnt ask for more! THANK YOU
b m
I changed insurance a few years ago and after that I went through 5 maybe 6 years of horrible puppy mill type optometrist offices. I have really bad eye sight so not having a correct prescription for years has been awful. well I'm happy to say I feel like a human being again! thank you so much to the knowledgeable dr. that took care of me. He was so knowledgeable, never rushed, took the time to explain things to me and give me a few options. I am 100 percent coming back! thank you so much
J Mtz
I shopped a couple places and went with Eyeglass world on a recommendation. I could not be happier! Cassandra helped me pick my frames and was so knowledgeable and professional. I felt like she gave me options right for my prescription and my budget. Plus I was able to pick them up after I shopped on that side of town! Go with Eyeglassworld, you will be glad you did!
Salmon Fischer
Fast service! Glad to come here for glasses 👍 …
elite eric
Amazing service and polite employees with a great selection of frames
Dennis Green
In this time of COVID-19 it is a challenge to find services that will assist. This can be very frustrating, especially when the service is being sought are for essential quality of life issues such as eyesight.It was a pleasure to find that Eyeglass World not only was available, but we were able to get an appointment, exam and select glasses in minimal time. It was also very refreshing to see that Eyeglass World is 100% compliant with state of New Mexico guidelines and policies regarding protection of their customers.
Evan Rosenberger
Frames were affordable, there were several lens options, my glasses were ready when promised. The staff was very helpful and friendly. I recommend the insurance because it is very affordable and worth the piece of mind knowing I can get my glasses replaced if they are lost, stolen or damaged.
C.U Chati
Best Eyeglass World experience, my parents have an appointment at 10 am, for adjustments on their new eye glasses, Michelle Thomas, GM, and Barbara Scott, Eye Tech, gave outstanding service, they attend to all my parents needs, and went above and beyond to make sure my parents are satisfied with their visit. I want to thank Michelle and Barbara for their outstanding service. I highly recommend giving this place a visit for all your eye glass needs.
Tiger Belcher
#1 Shannon was the best associate so friendly helpful courteous professional Shannon made me feel like I was so important and I was so Happy to have her as my "Made My Day" an excellent experience. I will never forget the #1 service. Tiger
Ronald D McCall
Very Friendly and helpful! I took my mother's glasses in as the lens had popped out, the frame had a broken screw. The optician (Cynthia), was very helpful and fixed the issue. When I tried to pay, she said it was complimentary. I very much appreciate this kind gesture for my elderly mom. I will definitely take mom to this store when she needs new frames.
Diane Garcia
Thanks, Tiffany. Fast, professional, and very courteous service!!!
Jose Marez Jr.
Awesome customer service! I was acknowledged and helped very quickly by associates, Cassandra was very helpful! She helped pick my frames and I was in and out! She is very knowledgeable, respectful and a great worker! She’s the reason I came back to the store.
T.J. Mannos
I read the bad reviews and almost didn't visit. However, they carried everything from El Cheapo to Oakley, so I decided to give them a try. Whereas other dealers were quoting 2-week lead times for Oakley, they had my glasses in under a week, and I got a pair of Oakley sunglasses half off for my wife. The staff was helpful, courteous, and responsive, and helped me select a frame and lens type that worked for me. I love my new glasses!
Skudmonkey 2.0!
They have such a great team! They were pleased to help me when I had uncomfortable lenses. They are super friendly. But one thing I don’t like is that they keep you on hold forever when you try to make a appointment. I don’t know if it’s that lots of people are making appointments or if it’s intentional or if they’re just closed by the time we call them. I really don’t know.
Lori Hungate
I just picked up my two sets of prescription glasses and a pair of prescription sunglasses today. Got a great deal on some very nice frames, and the girl who helped me was very nice. I was expecting the 2 pair for $78 to be not such great frames, I was wrong, they have a great selection of frames for that price. My glasses give me perfect vision, all 3 of them. I couldn't be more pleased.
Shelli Rivera
Great experience! Always come to eye glass world
SHAWN1145
Outstanding customer service! My wife and I were home for a family visit , we arrived late in the afternoon with the hopes that we could have my wife's new glasses the next morning before we flew back to Italy. We had been to two other places with no luck. Not only did we get the new glasses and custom polarized sunglasses before our flight, but they stayed late to complete them that very day. Who gets a new pair of glasses and polarized lensed sunglasses in less than two hours? Special gratitude to Richard Candelaria, the manager Rodney, and the lab technician, wish we remembered his name. Without us asking, you went way above normal customer service to help us out so that we could make our flight the next morning. It was completely unexpected and very much appreciated.
Thank you very much!
Max Mars
Great place to come for an eye exam or custom prescription glasses. Everyone was super friendly and helpful. Especially Cindy! Also appreciated seeing all the precautions and cleanliness measures they are taking to ensure thier customers stay safe during these Covid times.
Jennifer Z
Was a great experience over all. They have a great selection even with the less expensive glasses which is rare. Normally the cheapest glasses look like you took a trip back in time!
Emanuel Mendez
Have been coming here since I was a kid! Cassandra (sorry if that's not how you spell it) was extremely nice and helpful in fixing my bent frames! They made me really feel comfortable, even cracked a couple of jokes about my glasses- all in good humor. Nothing special about the prices but the customer service is what brings me back(:
Alyssa Berget
Cindy and Cassandra were amazing at helping me pick out glasses and talking me through all the different options! And Michelle was great at adjusting my glasses when I picked them up! Love my new glasses, thanks to a great staff!
Christine Pendland
I was traveling and realized I forgot my glasses and contacts. I called the local eye glass world in Albuquerque and they were great. Michelle helped make sure I was taken care of and could see! Awesome customer service.
Teri Cameron (Teri)
Great experience with eyeglass world. We’ve been coming here for years and referred all of our employees to them as well. They have treated us great. One time we lost a pair of glasses while on vacation and they replaced them at no additional cost and they were there the day we arrived from our vacation.
Rudy Montoya
Tiffany was awesome, she needs a promotion!
Joseph Maestas
Came in today because I broke my glasses. The staff are very helpful and friendly. Due to the holiday they are closing early. But John the technician is doing me a big favor and getting my frames to me today. I appreciate it so much! Thanks again John!!
John Lujan
Worked with Darion, my wife and I could not be happier. He was very helpful and knowledgeable and gave us great suggestions on what would work for us. I highly recommend this store and employee.
Marsha Cano
Great customer service! General Manager Ms. Thomas remembers my twin boys. Family place to go. Great warranty for kids glasses, believe my!
ana p
Great choice of affordable and nice glasses. I was assisted by Rodney, who was very pleasant and polite and worked with me to get the best deals! My second set of glasses with them and will come back next time
Mariann Wheeler
What a pleasant experience getting two pair of glasses at a great price ! Barbara helped me at the Wyoming location. She was so helpful and explained all my options. Thank you!
thomas schank
Great staff and a wonderful addition Evelyn was a true delight !!!!
Peggy Davis
Very professional and friendly service.
Deborah Crowley
I made an error and had eyeglass world confused with eyeglass mart where my husband went. That experience he had was so terrible. Eyeglass world was fantastic! This was my very first time getting glass's and I'm in my 40"s. The whole experience was fantasitic, I had no insurance and the manger found me a way to save and get 2 great pairs with progressive lens's and designer frames. So go here they are great!!!!!
Cate Clark
Pleasantly surprised at the variety of frame choices, prices starting at "highly affordable!" I've worn glasses all my adult life for near and far vision as well as having a critical need for sun-protection. I feel quite pleased with both the gray and brown Transitions that darken in the car. (Yes! Two pairs!) The anti-reflection coating makes a world of difference and for a few dollars more, the life-time protection/replacement package gives peace of mind! The techs who helped me were professional, knowledgeable and dedicated to excellent customer service. Choosing new eyeglasses can be a stressful event for me, but the natural light-filled sales floor and helpful folks at Eyeglass World made this year's eyeglass purchase a pleasure. Thanks so much!!
Mara Leeds
My family followed the doctor from his old office and we were thrilled to see him at his new practice. Very impressed by the offices new technology and overall patient care. I can safely say that I would recommend the Doctor to all my family and friends!!
Glen Miller
My wife and I have been going here for years. Great prices and service. They'll do just about any custom thing you ask of them--they made the cuts in my tri-focals 35mm wide instead of 28mm, which is the standard. Their one year guarantee even covers scratches, which ordinarily wouldn't be considered a defect in materials or workmanship. I recommend them without hesitation.
Ralph Valdez
I've never had any bad experience in the 8 years I've been coming here. Granted, the old staff used to seem a bit off but in the last two years it's come a long way. I've never had anything but great customer service. I agree sometimes it gets very busy in there, but doesn't that just translate into they are doing something right? I send all my friends and family into there, and they all give it glowing reviews as well!
musoui
I absolutely love this store. The lady who assisted me Guadalupe was very professional and courteous with how she handled my questions and concerns. To any one looking for great deals, friendly service, and a in and out process this is the place to be. Thank you so much Guadalupe for being very professional and taking care of my needs. HIGHLY RECOMMEND!
Nicole Creaturo
Adam at the Albuquerque location was SO helpful! I have had headaches ever since I purchased my last frames and Adam noticed they were much too large for my face, causing me to have tunnel vision, and likely, the headaches. No one had ever pointed that out to me before! I now have new glasses that are the right size for my face for the first time. Thank you Adam!
David Rubin
Fast convenient service definitely coming again.
Michael Bratton
Carmen was great! Very helpful.
Badrul Hisyam Mahmud
Great place to make prescription glasses
Samuel Hirt
Evelyn was very friendly professional and helpful!
Justin Searcy
Very helpful, Great team.
Stacey Marlow
Quick, friendly service, very informative regarding my specific prescription requirements, and price wasn't bad. Glasses were ready in 3 hours, and they are AWESOME! I CAN SEE!!
Art Archuleta
I had went all over town to find the perfect glasses at the right price! I walked into Eyeglass World and they were busy. It did not take but a few seconds to get greeted! I was put on a list and in about 5min I was called by Mr. Rodney McDaniel! I told Mr. McDaniel what a frame looked like that i had seen at other places, and he said excuse me ill be right back. He brought the excact pair I was looking for and helped me pick out the lenses that would be best for me and my lifestyle!
The whole reason this visit turned into a purchase was all the info that Rodney had given me about anti-reflective, transitions, the differences between the 3 types of no line bifocals and so on!
Thanks Rodney! If it weren't for YOU I would probably still be looking for someone to sell me eyewear!!!
Trenton West
Everyone here was so kind and helpful
Sergei Ivanov
Very quick, efficient, professional and curtious.
B R
Fast service. Thanks Tiffany for your help!
Laura Costa
The staff was courteous and helpful. The optometrist explained the issue with my eye and my complicated prescription to me. Who knew I was slightly cross eyed.
brian lopez
Best customer service i have ever had. Both Cyndi and Cassandra were very helpful in helping me choose the right 👓 and the best style to fit me. Big 👍up and a big thank you, you 2 made the experience great!! …
J.W. Tredway
This is an updated review from 1 star up to 5. I had problems with my first two Eyeglass World prescriptions and the staff went out of their way to fix the problem and make it right. The new glasses are great, problem solved.
John Gaffney
I got glasses for the 1st time the lady at the front door was kinda rude nobody told me about the temperature and mask situation ,but the front desk lady Barb was amazing as well as the Man who checked my eyes and gave me the prescription. Another lady Barbara who helped me purchase my glasses was super helpful and made my day better also thank you guys !!! Plus now I can see !!!
Marie Aragon
Great selection and excellent costumer service!
Linda Allen
The lady that helped me, Evelyn, was fantastic
E Ott
I was initially disappointed with the eye exam I received by the other optometrist but Dr. Rastogi went out of his way to make this experience a good one!! I will definitely be going back to see him. The front staff was very helpful and friendly.
D Sidhu
The Doctor went above and beyond my expectations. I was visiting Albuquerque and required urgent eye care. Dr. Rastogi was extremely knowledgeable and friendly. Anyone in Albuquerque who is looking for an eye doctor should definitely go and see him!
Matthew Zmuda
I broke my glasses right before a trip. My regular place was closed, on a Saturday, no less. I called and asked if they did repairs, and the lady said yes. They fixed my glasses in just a couple minutes, and when I asked how much, the gentleman said, "Have a nice day!"
I will be going back.
Drake LeMaster
Always fast a easy service!
Jessica Scranton
Wonderful customer service! Very helpful!
Treehouse Admin
Awesome staff! So helpful and friendly!
Beverly Sanchez
Excellent service. Courteous and professional.
Michael K
Carmen is Knowledgeable and Nice. Thank you Carmen!
J. Daly
I went to the high-end stores to see what my "dream glasses" would be if my budget wasn't a concern. I went to Walmart and Sears for the basement bargains.
Then I realized I only needed to go to Eyeglass World at 4200 Wyoming Blvd NE, Albuquerque, NM--I got personalized service that fit my budget and I couldn't be more happy. Ask for Rodney--he is a mix of fashion consultant, scientist, financial planner--all wrapped into one great guy who made the process easy and with the results I needed. I will return to get a third pair (I purchased glasses and prescription shades) based on the savings and great service.
NOTE: I read other criticisms of Rodney in other reviews. Often times customers do not want professional advice, they don't want help--go anywhere if that is your low standard. If you have style and personalized needs for your eyewear--to see better without any drawbacks from the wrong type of glasses, then don't use a professional consultant like the staff at Eyeglass World. For me I stand those who provide that hard-to-find old fashion customer service.
G O
Excellent. Been the place to get glasses for me for the last 10 years. I wont go anywhere else.
I receive my prescription elsewhere. I have never utilized this location for my prescription so I cannot rate that part of the store.
Fiona Slinkey
Great experience. Very helpful.
Wade
Visited this location today to pick out new frames. Madeline was not only friendly but helpful. She explained everything in detail. She was attentive to my specific needs. Thank you!
Jose Cordero
This was my first time getting glasses and contacts. The staff was really helpful and guided me through the process of getting fitted for glasses as well as contacts. Would definitely recommend to everyone that needs eye care.
John Mack
Excellent service. Nice product.
Derrick John
Thank you Evelyn! Very helpful and nice.
Trey Narramore
Great service got there right when the doors opened. Everyone was eager to help and got me on my way in a very timely manner! Miss Michelle Thomas got my frames and Thomas Clark put the lens in; in a hurry! Thank you!
Cecilia roque
Best Eyeglass World in town. Efficient emplyees Don, Myka and Mrs Michelle all great assets to the company. As well as the Dr.Rastogi he was outstanding as well. Thank you all again for your service.
Alice Pearsall
I used your service in Phoenix several times. I was always pleased both with your optometrist and your sales staff. My glasses were great too!
Thank u!!!
Alice q
Mason (cmd-space)
Michelle went above and beyond. I appreciate her taking the time to help me out after my first visit. I'll be back as a result of her superior customer service.
Richard Schetnan
Called in the morning, and got scheduled for my eye exam early in the afternoon. Picked out my frames afterwards, and they had my glasses for me later in the afternoon, just as advertised. Experience was fine.
Pua Kauaihilo-Roundy
Trying to find a pair of eye glasses is stressful, but with the help from Cassandra, she made my experience much easier. Love this GIRL!!!!
Jason
Cassandra was awesome and knowledgeable and very helpful with what I wanted done and very quick to get the glasses back to me ready to go highly recommend this business.
Joshua Alvidrez
Got in same day. Friendly staff.
Colin Hart
I ordered a pair of eyeglasses to replace a damaged pair under warranty. I picked up my new glasses and had great service from Cyndi.
Peggiesue Walker
Michelle Thomas , was very helpful .She made sure we understood everything.. We left feeling that we were put in great hands . We'd had a bad experience with Standon eyeglass place an thank you so much Michelle Thomas for your help.
Tino Ortiz
Absolutely wonderful customer service!
Colieta Bloss
Great customer service from Lisa!
Sam Swann
They took care of me, from eye exam to picking frames, to choosing what was best for me as far as lenses per my prescription. They are very friendly and helpful!
Cayla Ruiz
I absolutely love Eyeglass World with their selection and good deals! Michelle was fantastic with helping my daughter pick her frames and telling us everything we needed to know!! Thank you guys!
Myra Patterson
The 5 stars are for Rodney and the optical shop staff in Albuquerque.
The Dr next door, Dr. Rastogi gets no stars. He wrote the wrong prescription and it was like pulling teeth getting a recheck. 🖓
Ill never use this Optometrist again! …
Sierra Garcia
Michelle is the best! Quick and easy and super informative!
Brittany Patterson
Nice people and very patient 💚 …
LeighAnn Melancon
The doctor was exceptional and told me about cyberwar lenses. Cyndi provided exceptional customer service.
Keli E
Michelle was very helpful and patient with me when picking out my three pairs of glasses. Very knowledgeable and friendly too!
John Woods
Everyone I worked with was great!
Adam Sumner
Great experience friendly people
Sonya Sena
Eyeglass world associates, Barbra and he general manager treated my mom with the upmost respect. They spent quailed time with my mama. I appreciate them.
marvin mills
What a great experience, I was very happy to find a great selection of glasses and very knowledgeable help I would recommend all my friends
Kenneth Cordova
Nice choice of glasses with fast same day service. The staff was very helpful and knew exactly what to do.
J baca
I had bought a pair of glasses and they were bothering me Bob was very helpful in explaining what was going on and helped adjust them better for me thanks Bob great job
Mark
Dr Rastogi was awesome!!! Very personable and competent. Also, Richard with Eye World was super great! No reason to go anywhere else.
Bobbi Shelton
Service was really good and helpful
Jeremy Billiot
Good customer service, bit of a wait with covid stuff but that's everywhere now. Definitely my main place now.
Sylvio Giovanna
The lady that help me to order my glasses was courteous and helpful. It made purchasing my glasses a breeze.
Bud Snyder
Broke my glasses and needed them fast.
Got two new pairs and am very happy.
Will go back there again
Jonathan Montes
I went to buy a pair of glasses and lissa was so helpful and friendly she was one of a kind … thank u so much Lissa
Martina Riley-Lente
The staff was so friendly and made the visit great. I would definitely recommend...good job!
Bernadette Sais
The people were friendly, assertive and they are really good at helping you with deals. I would definitely return!
God 1st
They fixed my sunglasses. I got 2 new pairs of glasses the same day. They are AWESOME!
Don Trujillo
By far the best experience I've had purchasing glass'. Staff was very helpful and friendly.
r sidhu
I had a great experience at eyeglass world. The optometrist was very knowledgeable and answerered all my questions .will def go back !!
Dorothy Ann Brown
I ade a misjudgment when I piked out frames, but they were good and basically took care of "my" mistake and did not make me feel the fool.
Larry Watson
Excellent COVID Safe practices, great customer service, great selection to choose from, employee Adam was fantastic!
dave cortese
amazing the are very professional yet totally approachable they take their time to answer any questions you have and talk to you so you can understand the answer Michelle is always pleasant and gives you time to look no pressure but is standing by if you need advise i recommend you to all my friends
Carmelita Lopez
The whole staff was very nice and helpful. I love my eyeglasses ❤️
Brittany Caughron
We had a great experience here. Everyone was friendly and helped us find what we needed. Will definitely be returning!
Jaime Coey
So fast and friendly.
Christopher Castillo
Adam very knowledgeable, everyone treated me great! I will recommend the city to come here for glasses
Nancy Blevins
They were great!!
Diedra Baca
Great friendly service!
emclosuit
Hmmm yes, I can see better now.
Elena Gonzales
WE LOVE EYEGLASS WORLD!
Matt Perez
Fast and courteous service.
Andre Vaughn
Very efficient.....a little bit pricey but the customer service was excellent.....Cassandra was very helpful and sweet
Stacy Martin
Great selection of glasses frames, helpful staff an my order was filled same day!
Lawrence Lucero
My father was in need of eyeglass repair and the friendly professional staff took care of him and saved the day.
Alexis Robertson
Great and quick service
Rosalie Speary
Great showroom!
Great optometrist!!
Great lady, very knowledgeable!!!
We're very pleased!
Noel Pugach
Service was good except for the fact that I had to return because the prisms were left out of the lenses.
SHAWN OVERHOLT
Everyone was very helpful
Lynn Rice
I was so pleased with Adam! He was a delight to work with! Thank you.
marjon stewart
Wait was short, greeted when I walked in. Associate Adam, very polite and knowledgeable.
D Montano
The people were very helpfull and followed all covid protocol which I was very concerned about...very professional...and I can see again!!!
Daniel Lyle
They are fast, friendly, and very reasonably priced. The in house optometrist is also excellent!!
Jamie Swoyer
Smooth and easy process.
B T
Great customer service
Leanne LeCompte
Charmayne was fantastic.
Chris Garcia
Customer service was awesome!!! Adam was great with details, thank you!!!
Roger Jameson
Awesome service:)
Jennifer Wertz
Evelyn was wonderful
Patricia Hernandez
Evelyn was AWESOME
D Kat
The staff is so friendly and helpful! They care about your needs.
Adam Spielman
Most excellent service.. Cyndi..i think .. go and get your glasses there.
Johndetta Jones
Carmen was fabulous
ck thomas
Awesome service
Bake With Ari2money
Charmaine was excellent
Doug McKenna
Great job!
Jack Rogers
Great service
Fu-Man
great customer service great doctors very professional
cruz silva
Fixed my glasses for free made my whole day
Shout out to eyeglass world.
Eddie Falcon
Fast and easy
Ed Widgeon
Very helpful
Jeffrey Squires
Matt was extremely considerate and helpful.
Della Padilla
Thay always give me a good deal
Staci
Kind and helpful staff
Garrett Shields
Best service ever
Jeff McCollum
very nice service
Katie Skinner
Great friendly staff
Gary Denardis
good
Kevin Yazzie
Great choices
Marianne Brown
Tiffany is the best !!!!
Marianne
Cheryl Sardella
Very helpful and answered all of my questions.
Shani Dungeon
Evelyn was an amazing and helpful person!!
Jamie Reagan
Best experience ever
Tiffany is very professional and Fun
Thanks Tiffany 😊 …
rachel alaniz
Fast and easy
Rachel Rodriguez Realtor
Wonderful service.
Omar Plays
Michelle was great
Shawn Day
They are awesome!! Great service!
Señorita Ruth
Love this place! Bob is the best, as is Lisa and everyone else that's been helping me see for the last 20 years.
Eli Castillo
My sons glasses were ruined by our new puppy and needless to say we had to get new ones. We went in today and Tiffany was great at helping my son pick out glasses! Everyone was so helpful! And to add the cherry on top- both of his new glasses will be ready today!!! Very pleased and happy to be a repeat customer! Keep up the great customer service!! Thank you everyone!
Adriel White
They were amazing and effecient
Eddie Brock
Great service from Bob on replacing my broken nose pieces from my Sunglasses.
Thank you Bob.
Andrew
Andrew Sanchez
Always great service staff is always amazingly friendly
Thomas Callow
All team members are very friendly and extremely helpful. Quick service helped us with our schedule. Already a returning customer and will be again! Thank you!
Ozalena Glover
Tiffany was awesome and helped me and my wife with everything we needed!
Lalania Harris
Love the glasses, tinted is super nice and gets good and dark when in the sun!
Donicio Gabaldon
Perfect service with Carmen
Shelby Shahan
Wonderful service
Kristy Wellman
Two pairs for the same price as one elsewhere…AND ready same day. My 7 year old found exactly what she wanted.
Stacey
My sons glasses broke and we took them in to see if they could possibly fix them. The general manager, Michelle Thomas, was awesome!! She fixed them in no time! I highly recommend Eyeglass World because of their great customer service! We were desperate and we are extremely thankful for Michelle Thomas and an employee named Evelyn!!
Dustin Jade
I had a wonderful experience purchasing my glasses here, as Michelle and the staff was very helpful and friendly the moment I walked through the doors. I was also able to get my glasses the same day within a couple of hours, which I was very pleased with. Due to my enjoyable experience I greatly look forward to getting another pair here soon!
Jonathan Sakura
Tiffany helped me immensely! She was super kind, very helpful with explaining different glasses options, and extended herself beyond what I expected, and I’m not disappointed in any way. Excellent service.
Martha Cordova
Tiffany was very helpful very friendly and any questions I asked she answered them. I would definitely recommend coming back
BettyLou Gore
Great service, good selection, always very patient and knowledgeable.