Reviews of Dr. Jacqueline W. Muller, M.D.. (Ophthalmologist) in West New York (New Jersey).
Dr. Jacqueline W. Muller, M.D.
764 Park Ave, New York, NY 10021, United States
Description
Information of Dr. Jacqueline W. Muller, M.D., Ophthalmologist in West New York (New Jersey)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Dr. Jacqueline W. Muller, M.D.
Sunday
Closed
Monday
9 am–4 pm
Tuesday
9 am–4 pm
Wednesday
8 am–5 pm
Thursday
7 am–4 pm
Friday
9 am–4 pm
Saturday
Closed
Popular times
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Tuesday
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Reviews of Dr. Jacqueline W. Muller, M.D.
Corinne Daniels
I'm so thankful I found Dr. Muller because she is one of the best doctors I've ever worked with. I'm a registered nurse and feel really passionately about finding physicians who take the time to teach patients with compassion, confidence and patience. Dr. Muller has it all. I have very dry eyes and Dr. Muller has put be on a thorough treatment plan to tackle it from all angles. I trust being in her hands as a patient and I feel a difference after two weeks. Her team is also amazing and are very quick to answer questions!
T. J. Luty
Each time I see Dr. Muller I leave feeling better than I arrived. Her warm, kind and positive demeanor is infectious. Her office is run like a well oiled machine and is a pleasure to visit. The treatments I've received has been first rate but the kindness and personal touches Dr. Muller and her team offer are the most pleasant part of their medical practice.
I couldn't believe that after my first visit to her office Dr. Muller gave me her personal phone number. She suggested I should go home and learn about the condition I'd been diagnosed with and asked that once I do my "homework" I could text her and she'd ring me back. The idea was that we could have a more intelligent conversation after I'd done a bit of research. I finally did send the text and she called me back later that day (on the weekend no less!) and we talked extensively and she patiently answered each question and addressed all concerns.
What I respect most is that Dr. Muller clearly loves her work. She cares about patients and wants to improve their lives by improving their ocular health. I can't recommend Dr. Muller, her beautiful office and her kind and helpful staff enough.
Ryan Stankiewicz
Dr. Muller and her staff here are amazing. I had struggled with dry eyes for a while, and had bounced around several different eye doctors without much luck. Now, after working with Dr. Muller for several (2 or 3?) months, my eyes feel so much better, and I'm able to go day to day without dry-eye affecting what I do.
Another great thing about Dr. Muller and her staff that's worth saying - they really place an emphasis on educating you and giving you the long-term tools to take care of your eyes. There's a lot of focus on preventive care as opposed to reactive care, which is great.
And the office itself is 10/10 in the decor department. So that's cool.
Stefanie Guillon
Dr Muller is simply the best! She performed my lasik eye surgery 21 years ago and my vision has remained perfect since then. I also had some dry eye issues that she addressed with sophisticated techniques that worked very well. She is incredibly thorough and kind and her office staff is wonderful. I recommend her to anyone I know looking for an eye doctor. You will be so happy with her and your experience.
Kimberly Young
I have been a patient of Dr. Mullet’s for decades. She and her staff are professional, knowledgeable and extremely caring. The service they provide is absolutely outstanding whether they are doing routine checks or tending to significant issues and I have had basal cell skin carcinoma that Dr. Muller diagnosed and recommended treatment.
I just can’t say enough positive things about Dr. Muller, her staff and the outstanding treatment they all provide. I highly recommend her and believe she is one of the best in this city of outstanding ophthalmologists.
Suzanne Schry
I have been seeing Dr. Muller for a few months. When I first saw her I was in extreme discomfort. Now months later I am so much better. I am not there yet, but well on my way. I have found her and her team to be professional, patient and understanding. The office is beautifully kept. The staff is attentive., polite and caring. They have been very responsive to my questions and concerns always. I would recommend Dr. Muller to anyone and everyone in need of her specialized and wonderful care.
kim sunshine
Dr. Muller and her staff are kind and knowledgeable about the complex eye issues I have been dealing with for years. The professionalism in the office is top notch, and Dr. Muller stays on top of the latest research and treatments so her patients can do all they can to get better. In addition, Dr. Muller has an excellent bedside manner and is gentle when treating her patients.
Stephen Sonkin
Dr. Muller is amazing! I spent ~8 years on an allergy regimen that i thought was working... Until Dr. Muller recommended i try something different. Within 24-48 hours, i could not believe how much better I felt! Dr. Muller genuinely cares about improving her patients health and well being. Her team in the office is fantastic too! I would give her 10 stars if i could! Highly recommend!
justin dibernardo
I was first referred to Dr. Muller about a year and a half ago and words can't explain how grateful I am to her and the whole team. When we first met, my eyes were in very bad shape and she hasn't stopped in assuring that I get the care needed. Never have I felt like a number or just another patient - her and the entire staff take the time and thoroughly explain everything that you need and any questions that you may have. Also - whenever I have an incident pop up where I need fast attention, she has always made herself available and made sure I received care as quickly as possible. On top of Dr. Muller - her entire team is amazing. They always make sure you feel extremely comfortable and go over everything in detail and never make you feel rushed. I am extremely thankful to her and all the work put in to making my eyes as good as they can be!
Stephen Day
I have been a patient of Dr Muller for approximately 20 years. Many years ago she performed lasik surgery on my eyes as well as for my wife. Both procedures went perfectly and we are both 20/20 all these years later. There have been a few occasions where my wife and I have had a little eye crisis and Dr Muller is always super available and ready with the solution. I also love how amazingly thorough she is with her exams. No other eye doctor is as comprehensive with their exams. She also runs a great practice. The team is well trained, they answer the phone, and follow up promptly. The office is like a little bee hive with everyone knowing their role and performing it well. Ten years ago I moved to Texas but I still come home for my eye doctor.
Michael Treisman
As a patient of Dr. Muller’s for over 15 years, I can attest that she and her team are simply the most experienced, effective, caring and thoughtful medical professionals you will find anywhere in the world for identifying, addressing and managing the health of your eyes. There is no higher praise or stronger recommendation that I can provide. She is a fantastic surgeon and diagnostic physician with a cutting-edge wealth of experience and expertise to help you address any eye issues with which you may need assistance -- e.g., identifying the best contact lenses, performing corrective surgery, mitigating your allergies, managing dry eyes and, most importantly, ensuring your long-term optical well-being. The practice is supported by a responsive and wonderful staff that ensure you receive comprehensive and holistic support for any of your needs.
Robbie Young
I could not love Dr. Muller more! Have been going to her for over 20 years. Would never consider going to another eye doctor. I suffered from dry eyes all my life until I met her. The protocol she put me on felt laborious at first, but totally turned the situation around. Have never felt better. All the other doctors and staff are fantastic. Go see her!
Stella Sanchez
Great experience with Dr. Muller and her office. I had been having major allergic reactions that were making my eyes swell. She was very thorough in her examination, testing, and diagnosis. I was better in a week with her recommended treatment. Highly recommend.
Sue Smith
I’d give Dr. Jacqueline Muller ten stars if Google would only let me! Dr. Muller is amazing and her entire team is first rate too. Every member of the office embraces a professionalism, thoroughness and caring that is incredibly rare to experience. When I first visited Dr. Muller, my eyes were super itchy and annoying but under her expert guidance she has helped me find immense relief.
********** There fixed it! (Those are the ten stars for Dr. Muller!)
Granger Ottley
Dr. Muller performed my lasik surgery in July and I couldn't be happier with the results. My vision is better than I ever imagined it could be, and still getting sharper as I continue to heal. In addition to fixing my vision, Dr. Muller provided me with a plan to alleviate my dry eye symptoms and improve the overall health of my eyes. Her whole staff is extremely knowledgable, patient, and helpful. My eyes have never felt better. Highly recommend
Kaleigh Palazzo
Dr. Muller is the best of the best. I have struggled for years with severe dry eye and consulted many different doctors in hopes of finding answers. More doctors meant more prescriptions and no successful treatment for my discomfort. On my very first visit, Dr. Muller took the time to go over my diagnosis and treatment options. She reiterated that “we” together will make my eyes the healthiest they can be. After only two visits, my eyes are the best they have ever felt! I am grateful I found Dr. Muller, I couldn’t recommend a better doctor!
Cathleen Vasserman
I had seen at least 4 doctors about my dry eye condition over the last five years, and their advice has mainly consisted of prescribing expensive prescription eyedrops. In contrast, Dr. Muller has guided me through a range of treatments, and I have seen quite a bit of improvement in the 5 months I have been in her care. She has told me about other treatments we can try and I look forward to continuing to work with Dr. Muller and get further relief!
James Lynch
I cannot put into words to describe the Extraordinary experience I had from the moment I walked in there. I work on the ocean and the doctor I had last seen maybe spent 2 minutes looking at my eyes n basically told me in a condescending way I had very little chance of keeping my vision. I was lost and completely without hope.
By the Grace of GOD I found my way to Dr Muller’s office. Dr Muller and her staff treated me like Gold and went right to work giving me hope and treated my condition with a plethora of solutions. In my heart I was in shock to feel Hope. She made me believe in myself again and has me on a path to full restoration. As I write this it’s hard to hold back the tears of joy her and her staff have so graciously given me .
Dr Muller and her incredible staff have touched my heart in a way vast beyond any words I can say . She truly is a Queen with humility and compassion the likes I have never seen . If you don’t believe in Angels make an appointment with her and you will .
Richard Witten
Dr Muller is 1. Intense, 2. Skilled, 3. Humorous and entertaining, 4. Kind, and 5. Caring. She’s very busy, has created a terrific team, and has an impressive enterprise business going. My eye issues seem to be slowly getting better, and I’ve stayed with the ‘program’ based on her assurances that we’re on the right track.
Diandra V
I am incredibly grateful to Dr. Muller and her practice. I was immediately impressed not only with how knowledgeable Dr. Muller herself is, but also her staff. Within the first few minutes of my exam I knew I was in the right place for my dry eye problem.
I visited Dr. Muller to get a second opinion after I started experiencing vision loss alongside my chronic dry eye and I am so glad that I did. She was very thorough in her exam and checked for things that my previous doctor never even mentioned to me and I very well could have lost my vision down the road as a result.
Dr. Muller was able to find the root cause of my dry eye issues and came up with an excellent treatment plan that has finally given me relief. I would highly recommend Dr. Muller to anyone experiencing dry eye issues. You will walk out feeling confident about your eye health again.
Valerie Pimenta
Dr. Muller is a gift to anyone suffering from dry eyes. I worked with another doctor previously for my dry eyes, so I have something to compare her to. Dr. Muller is extremely knowledgeable and thorough, and works to ensure patients have all of the information they need. Dry eyes do not have a quick cure, or a single cause, and we are working together to address everything over time. I've suffered from severe dry eye for 20+ years and after just 2 months of working with Dr. Muller I already feel a difference!.
Leslie Rodriguez
Dr.Mueller has helped me tremendously in the treatment and betterment of my dry eyes. After seeing several ophthalmologists, she was the only one who addressed two of my conditions accurately and was able to treat me properly. I am grateful to her and her wonderful team.
Jennifer Rusk Talia
I’ve seen Dr Muller for 15 years, initially for LASIK and routinely for dry eye syndrome and routine eye exams. Her office is extremely efficient and Dr Muller takes time to sit with you, explain your various options and ask questions. I highly recommend Dr Muller!
jodi kudler
Dr. Muller is a knowledgeable, thorough, and caring eye doctor. After going to 5 different eye doctors over the course of several years, Dr. Muller has been the first to truly help me. Suffering from dry eyes, blepharitis and meibomian gland dysfunction, as well as multiple allergies, Dr. Muller’s multipronged approach, has helped with all of these issues. The other professionals and staff in her office are so pleasant, responsive and helpful as well. Be prepared to wait, but know the wait is worth it! I highly Recommend Dr. Muller.
Mitchell Ingerman
Dr Muller is the best eye doctor I have ever been to. Her expertise experience caring are very special. The staff as well are all very positive and super responsive. Six stars out of five!
Francine Gerber
I came to Dr.Muller on referral from my opthamologist who had tried several different treatments for my itchy, burning, red eyes which had become unbearable. Dr. Muller examined my eyes, did some tests, explained in detail what she found. She created a plan of treatment that includes two kinds of eye drops, pills, heat treatments, and an ointment for night. The plan seemed overwhelming but once I started the itching and burning stopped in two days. The redness took a little longer to clear. On my second visit to Dr. Muller tested for allergies and gave instructions to treat itchiness from allergies as well as a plan to taper some of the initially prescribed medications. I am fortunate to have been advised to see Dr. Muller and to have responded so well to the treatment.
Caroline Santoro
I came to Dr. Muller as my fifth eye doctor after months of feeling helpless with undiagnosed dry eye symptoms. From the moment I got to her office, I knew I was finally in the hands of a capable, confident doctor who gave me a rigorous recovery regimen. While it was a bit overwhelming at first, taking serious action allowed my eyes to recover beautifully, and this past weekend, Dr. Muller performed Lasik on me, correcting my vision to 20/20. I had nearly given up on my dreams of having laser vision correction surgery with the severity of my dry eye, and I could not be more grateful to Dr. Muller and the warm, knowledgeable medical assistants at her office.
Ariadna Amir Cifuentes Sosa
I have an extreme dry eye condition and after seen some eye doctors here in my country I felt like I had to deal with this unconfortable sensation in my eyes. So I decided to research to find an eye doctor who would have the experience and best knowledge on the lastest treatments available, and I found Dr. Jacqueline Muller. Then I went to NY, USA to have my special treatment with her, who is a very knowledge, well manered and sensitive physician to patients needs, her staff is very kind also. I'm very pleased that she's my doctor now. I highly recommend her to anyone looking for the best eye doctor available.
Jessica Bai
I am so glad that I had my laser vision correction surgery done with Dr. Muller. The procedure was not only seamless, but also life-changing, especially for someone who had moderate astigmatism. Just had my 6 month post-op visit, and still see better than 20/20!
Victoria Rusinak
For the past year I have been suffering from eye irritation and infections during colder months. I had been to various allergists and dermatologists who determined that I was a highly allergic individual, but couldn't figure out how that linked to my chronic eye problems. By chance I came across Dr. Muller and learned through her that my allergies were causing Meibomian gland dysfunction, which was resulting in frequent bouts of blepharitis, periorbital dermatitis, and dry eye. Since becoming a patient, I have been symptom free and even my eyesight has improved from treatment. Dr. Muller and her team are extremely knowledgeable and an absolute pleasure to work with. I highly recommend her.
Hunter Stevens
I have been a patient of Dr. muller for about 3 years. When I first starting see her I was basically at rock bottom. I never thought my condition would be treatable after suffering for so long. I’m happy to say I have achieved so much progress since starting my treatment journey. Dr. Muller and her staff are nothing short of resilient. They will
Not stop until they have found the perfect combination of treatments for your exact condition. And even on my bad days or set backs Dr. Muller is always there to talk to me and build me back up. I’ve come to realize the emotional support she and her staff give is just as important as the actual treatment.
Lucy Ferrise
When I first saw Dr. Muller, my eyelids were bright red and my eyes were extremely painful. The first doctor I saw said I had an allergic reaction to eye makeup remover. The 2nd doctor said it was rosacea. Dr. Muller diagnosed my condition as meibomian gland dysfunction — and she was right. Over the last 3 years, she has taken a holistic approach to treating my eyes, and the redness and pain are gone. I moved from the city to CT last year, and don’t think twice about driving back to her office for follow up visits. I wouldn’t consider trusting my eye care to anyone else.
Jackie Gomez
Love Dr. Muller! I originally went to her office as I needed a presurgical consultation, but now I use her as my regular doctor. She and the staff are amazing! So attentive and incredibly smart. I can’t recommend enough.
Raquel Levin
I have suffered with severe dry eyes for years. Dr Muller has been my partner and my guru in addressing this problem. I am confident that she has helped me to minimize the problem employing the latest thinking and techniques. She is an unusually caring and knowledgeable doctor who has my respect, confidence and gratitude.
Raquel Levin
Ruth Kamerman
Dr. Muller has taken care of my dry eyes- Kogen's Dystrophy - condition for the past 20 years and has continually developed and created a recipe for my wellness. Her caring and interest and expertise are on the highest level and I am deeply grateful.
melissa starer
Dr muller has helped me so much. I have been struggling with my eyes for almost 4 years. I have gone to 4 other eye doctors who have not been able to help me. I finally found dr muller just 3 months ago and she took the time to try all different medications and treatments with me until we started to see improvements with my eyes. I finally am feeling like myself again. I am so thankful for dr muller.
Wendy Silverstein
Dr. Muller is the best at what she does. I leave every year knowing that I am receiving the best possible care for my eyes. The doctor as well as her staff are all first rate.
Sean Glass
Muller is aggressive in the best way. So many doctors start with ‘how can i help you?’ When often they are more qualified to answer that, but don’t. Muller tells you what you can do to improve, and if you want to do it, you do it. She’s great, highly recommend.
Jessica Anastasescu
I would like to share with you my journey with chalazions, dry eyes and MGD.
I started experiencing problems with my eyes in April, 2022 - one morning I just woke up and my upper eyelid was red and swollen. My ophthalmologist at that time suggested that maybe I'm having an allergic reaction and prescribed some pills and anti inflammatory eye drops. Unfortunately, the inflammation transitioned into a bump that continued growing for weeks. Ultimately, it appeared on my lower eyelid and the other eye.
Fast forward 5 moths later - by August 2022 I have already been treated by 7 ophthalmologists - 1 in France, 5 in my home country, 1 in the US. I heard all possible diagnostics and ways of treatment, all of them contradicting each other at some point. I had a drainage procedure for one of the bumps that failed and 2 months of different types of antibiotics, eyedrops and eye oilments.
I arrived in NY at the end of August completely demoralized and without any hope that my eyelid is going to be cured. However, by just scrolling online for eyelid affections I came across one of Dr Muller's articles. "One last doctor is not going to hurt, I have nothing to lose anyway" - I told myself, made the phone call and booked an appointment with dr Muller.
It's Wednesday, 28th of September when I am writing this review. I still have a long journey ahead with my eyes, but 2 of my 3 bumps are gone, with the third almost healed, my eyes are feeling normal again and I am on my way of seeing doctor Muller for a course of action for the future. I recommend her and her team with all my confidence - to those at the beginning of their journey with their eye affections (hint: go see her as soon as you can) and especially to those who have lost hope.
Stuart Goldenberg DVM
I wouldn't trust my eyes to anyone else.
I am a medical professional and so did an exhaustive search for an ophthalmologist who specializes in treating dry eyes. Dr. Jacqueline W. Muller name came up on the top of the list every time.
This was my first experience at Dr. Muller's office and I was extremely pleased. I was pleasantly welcomed upon my arrival and painlessly signed in in just a few moments. The technology and advanced equipment in Dr. Muller's office is extremely capable. Speaking of capable, Dr. Muller and her staff are very highly skilled and knowledgeable. They won't hesitate to go extra mile to find the underlying issue. I am extremely satisfied and glad to find someone that is able to help.
My eye problem is well under control and better than it has been in years! I wouldn't trust my eyes to anyone else.
Joe Kelly
Dr Muller and her team began treating me in August for dry eye symptoms. On my initial visit, she discovered a number of issues and began several treatments right away. Dr Muller explained each symptom in plain terms and gave me a full understanding of the treatments she recommended.
My eye health has improved tremendously under Dr Muller's care. She is plain spoken, easy to talk to and always inquiries about my overall well being each time I visit. She is supported by an excellent team and I have great confidence that I am getting the type of care that will have long term benefits to my vision and health.
Nikki Dudelson
Not only do I trust Dr. Muller with my vision, but I trust her with everything else, too. Dr. Muller is so incredibly knowledgeable about everything and truly cares about her patients and wants nothing but the best for them. The first time I saw Dr. Muller was for a Lasik consultation, and she noticed I had horrible allergies and gave me immunotherapy drops for my allergies, which I certainly was not expecting from my ophthalmologist. Not to mention the rest of the staff is beyond lovely and so friendly. I genuinely look forward to each visit to her office. Would recommend Dr. Muller 1,000 times over.
Macon McGinnis
After an exhausting experience jumping from specialist to specialist, I finally walked into Dr. Muller’s office, who during my first appointment gave me deep insight into my condition and treated me with the utmost care and consideration. I can’t express how relieved I am to have found her. Healing can take time but the office provided me with such comfort and encouragement to move forward optimistically. The whole staff is incredibly down to earth, friendly and professional.
Josh Leonard-Goodwill
Dr. Muller and her team provided a personalized, targeted treatment plan that significantly reduced my dry eye symptoms. After several years of inadequate treatment from other specialists, the results she and her team achieved have improved my quality of life. I would highly recommend the excellent care her practice delivers.
Jacob Hubburmin
For anyone who is experiencing dry eye issues Dr. Muller is by far the best equipped to solve your issues. Not only is doctor Muller a great doctor but the team she has is extremely helpful (especially if you have follow up questions). The amount of time and patience that Dr. Muller and her team has spent with me was very unexpected and appreciated.
Michael At Oceanside Auto Center
If you are looking for the best ophthalmologist, I recommend you make an appointment with Dr. Muller! I’ve been to a number of excellent ophthalmologists in the past, and Dr. Muller is by far the best I’ve ever been to – she just has more knowledge than most others. Dr. Muller cares about her patients and strives to give the absolute best care! I was recommended to Dr. Muller for dry eye, and after meeting and speaking with her, I knew I was finally in the right place. Dr. Muller seems to be on a mission to fix my issues ASAP! I appreciate Dr. Muller and her staff and feel fortunate to have found her!
Karen Ackerson
When my primary Eye Dr, Dr Patel who has been treating my dry eyes for a few years recommend I see Dr, Muller in Manhattan, well I live in Jersey, 90 minutes away and was not happy but I knew he would not send me if it wasn't necessary. I have been there 6 times already , I don't dread the drive. The ladies and the staff are simply amazing, so nice , accommodating, they truly go out of there way to help. Meeting Dr Muller was probably one of the best things I could have done, because of her I will be able to have my cataracts removed without losing my vision. I have severe dry eye from working on computers for 25 years and because of all the drops I developed cataracts, without Dr Muller I would probably have lost my eyesight. We have a long way to go but I am not at all scared or concerned anymore. Dr Muller is really amazing , she never rushes, explains everything does not try to sell you any unnecessary testing or anything. She's beautiful and funny, it may cost going back and forth to NY but it's absolutely worth it. Besides how amazing Dr.Muller and team are her office is absolutely beautiful and extremely spotless. Thanks to Dr. Patel Atlantic Eye in Jersey, for knowing I needed something he could no longer provide me and sending me to a Doctor that could help me.
Andrea Yalof
I have been a patient of Dr. Muller for less than a year. During that time, she has done more to improve my dry eye symptoms than the slow, piecemeal approach of many of the local opthamologists I visited over the last several years. Dr. Muller uses a well-tested comprehensive approach using multiple best-in-class strategies, all of which she describes in her website, to target and decrease the inflammation. I didn’t realize how much dry eye had affected my vision and induced headaches until she helped resolve the inflammation. In addition, with her immunotherapy treatment, I am now off of allergy medication for the first time in 30 years with no symptoms. While she has a busy practice, Dr. Muller manages to give each patient her undivided attention, making them feel they are the only patient in the office. Living out-of-state, I spend 4-6 hours in the car each time I see Dr. Muller but it is well worth it. Finally, Dr. Muller is genuinely a kind, cheerful caring doctor which is refreshingly rare for doctors at the top of their field.
Andrea Yalof
lindsay weitz
Dr. M is such a pleasure to see! She makes you feel at ease throughout the exam/procedures performed. Always with a smile on her face, she genuinely enjoys helping people and wants to educate everyone on how to help themselves get better.
Dr. M & her staff are all knowledgeable, personable, and most of all, efficient. I have been to many eye specialists and did not receive a fraction of the service i have experienced here.
I honestly enjoy all of my visits each time and look forward to coming back. It is a seamless experience from start to finish!
RC Whitehead
Dr. Muller is nothing less than spectacular. I've been Dr. Muller's patient for over a decade, and she's the best ophthalmologist I've ever seen (no pun intended). In addition to being an amazingly talented surgeon, Dr. Muller has a great bedside manner, always taking the time to provide a thorough explanation in layperson's terms of any diagnosis and course of treatment. I recommend Dr. Muller without any reservation.
Patricia Zins
I have been going to Dr. Muller for several years. I have suffered from red and dry eyes for over 15 years. Finally, I can say there has been improvement. She is a very compasssionate and thorough doctor leaving no stone unturned to solve my seemingly unsolvable problem ( per other ophthalmologists I’ve seen who have not been able to ameliorate my chronic issues). She thinks outside the box and has many options that were not considered by previous ophthalmologists I have seen. She is wonderful!
Evan Tyler
Dr. Muller and her team continue to be a perfect example of how Health Care should be. Friendly and knowledgeable staff greet you upon arrival, the wait time is short, every question is answered by a professional, the various options are properly explained, the office is clean and the process is efficient. My Lasik from 15 years ago has maintained perfectly and my vision is still at 20/10. Go to the best.....and get the best treatment/services available. Dr. Muller is the best.
Damien Butts
I originally went in to the her office to get a consultation for Lasik Surgery as I was very blind with out glasses or contacts. They helped with me resolve all of the issues that I have accumulated from not going to an eye doctor for 10 years. They have even assisted me with unplanned rescheduling due to mistake I made. ;-) Everyone there is very kind, informative and helpful. It has been an absolute pleasure working with all of her staff. Dr. Muller has to be one of the most entertaining and charismatic doctors that I have ever met.
With all that said, I now have wonderful 20/20 vision and for that I am grateful. Thank you again to Dr. Muller and Staff!
Mauricio Morales
Dr. Muller is by far one of the best doctors I've ever been to. For months I had been struggling to find a good eye doctor and Dr. Muller has by far been the best. She was able to help me when others had been stumped and her treatment have made my life dramatically better.
I can't recommend Dr. Muller and her staff enough. The attention they give you and thoroughness of it all just shows the amazing level of professionalism and excellence they hold themselves to.
Scott Romanowski
Dr Muller is extremely thorough and her and the team's care goes well beyond a traditional eye exam. She performed my Lasik procedure years ago and I wouldn't go anywhere else. Whether you are in NYC or not, it's well worth the trip.
Anne Sylvester
I've been seeing Dr. Muller for years for general eye care, no specific issue. This past year I was grateful for my wisdom is seeking out a doctor of her caliber for my everyday eye needs as I found myself in a scary situation during COVID. Through her persistence and experience, Dr. Muller identified a very dangerous melanoma in my eye and immediately connected me into her equally brilliant network of specialists who quickly put me through a treatment plan that very likely saved my life. We are fortunate to live in NYC so we can have access to amazing physicians like Dr. Muller. She is truly "best in class" as her dedication and passion go far beyond the basic eye care we expect from our providers. Anyone who is fortunate to become one of her patients should rest assured that they are in the best possible hands. I am forever grateful for her care (and she's delightful to boot!).
Matthew Heller
Dr. Muller is fantastic! She’s very knowledgeable and is committed to helping improve my overall eye health. The office is clean and the staff is amazing! My eye health has significantly improved over the past 4 months thanks to her. Highly recommend.
Maxine Siegel
Dr Muller is a superb physician and knows immediately how to diagnose the eyes, whether it be dry eyes, allergies, amongst numerous other conditions. My recent visit addressed an issue where within one week of following her protocol I experienced a complete turn around. I trust her and the expansive knowledge she possesses. Beyond that she is always kind, comforting, very clear and has such a good sense of humor. I highly recommend her. Since my initial visit for dry eyes in 2019, I have made such progress. Thank you Dr. Muller and your great staff as well!
September 8, 2021
I am adding another review from my visit last week.
Dr Muller is a superb doctor addressing all my concerns. On this particular visit, my eyes being very dry required the placement of plugs. I trust her and her judgement implicitly.I enjoy seeing her during my visits. I also notice that she treats me as a patient and her staff with great respect. Highly recommend her. The practice is immaculate and filled with beautiful fresh flowers, water to drink and peppermint life savers. Five stars! Dr Muller is always so supportive.
Charlie Morgan
Dr. Muller is great. She has a range of knowledge beyond just eye health, including nutrition and allergies. Taking a holistic approach to my dry eyes is something I have been trying to find in a doctor. Typically a doctor will put in punctual plugs and say that's all they can really do. Dr. Muller tries everything she can think of beyond the eye itself, and is willing to do work arounds with someone like me who doesn't want to use too many medications to reduce symptoms. We are on our way and I'm starting to see some results (the true test will be these NY winters). She even really helped me out recently when i had an aggressive case of viral conjunctivitis. She is a great Dr. with a lot of energy and can help you get a better understanding of your eye health and the treatments that work for you.
Tim Bogott
Before visiting Dr. Muller I didn't understand the severity of my dry eye or the permanent damage I was causing to my myboian glands after wearing contacts for almost ten years. I originally visited to see if I was eligible for Lasik and she recommended that before surgery I should address my dry eye and allergy issues to improve my overall health.
Dr. Muller and her staff truly take a holistic approach to health. After completing her extensive treatment plan and successfully undergoing Lasik, I've never been happier or healthier with my vision. I cannot recommend her enough!
Amy Plotkin
Dr Muller is fantastic! I am so happy I didn't accept the repetitive response from my ophthalmologist that "dry eye is chronic and there's little you can do about it". Don't tell that to Dr Muller! She approached my condition as just what it was...my specific condition and my specific diagnoses. She gave me several prescriptions, and a combination of traditional and holistic medical approaches and it is working! My pain has been reduced considerably at night and I've never slept better! Thank you Dr Muller for not only dedicating yourself to the treatment of such painful eye condition, but for the kind and caring manner in which you treat each patient. I feel very cared for and I would never go elsewhere!
Adam Krainson
Dr. Muller is fantastic and has treated both my acute allergies AND ophthalmologic needs (which includes Lasik). The allergy drops that she prescribed have changed my quality of life. I suffer from acute allergies and never experienced much success with allergy shots or other therapies. I switched to the sublingual allergy drops at Dr. Muller's recommendation ~4 years ago and have never been better. I would highly recommend to any fellow allergy sufferers.
Deborah Reinhard
Dr. Muller came highly recommended to me by my corneal specialist in NJ. I have extremely dry eye as a result of being on certain medicines. Dr. Muller and her staff are absolutely wonderful. She has lots of different ideas and thinks out of the box when coming up with solutions to my dry eye situation.I finally feel like I am on the right track to managing my eyes. I highly recommend Dr.Muller and I am very particular about my doctors!
Eric Kracov
I found Dr Muller after treatment for dry eyes with another ophthalmologist who was taking a very conservative approach that was not yielding results. The dry eye problem was extremely debilitating and was interfering with daily life activities and work. Dr Muller took a very different approach. She prescribed a series of drugs that were intended to get at possible underlying causes and not merely the dry eye symptoms. She has truly been a partner in addressing my condition and I’ve seen very positive results. I’m now able to perform tasks (reading, driving, zoom calls, etc.) that were very difficult a few months ago. I highly recommend Dr Muller. She is the go-to doctor for dry eye issues.
Eve Feuer
Dr Muller is extremely knowledgeable and has helped me with severe dry eye when many other Drs could not. She also identified allergies which were causing may of my problems. She has me on a protocol which has been extremely helpful and my symptoms have eased tremendously. Not only is Dr Muller a fabulous doctor but she is a wonderful person who tales an interest in your life and she has humor and charm. I highly recommend her and her practice.
Brian Chin
Dr. Muller is truly amazing. I’ve been dealing with dry eye my entire life and finally I found the right person to treat it. Her care and treatment are second to none. She also helped me with my allergies and my eczema tremendously. I would highly recommend her.
William Jamieson
My dry eye issues crept up on me over the years, and I can only say that I wish I had found Dr. Muller's practice sooner! I used to have the following issues:
* Poor night vision (halos around lights)
* The feeling that something was stuck in my eye
* Dry, cracked skin around the corners of my eyes
* Severe eye pain that would wake me up in the middle of the night (recurrent erosion)
Most eye doctors recommended lubricating drops which helped a bit, but Dr. Muller introduced me to new ways of addressing dry eye which nobody had suggested to me before. Many of these treatments are state of the art and are starting to pick up a lot of traction in the field. Some of the procedures which have resulted in my improved eye health have been:
* Lipiflow
* Amniotic membrane treatment
* Restatis eye drops
After these treatments, I have had significant improvement on ALL the above symptoms. In fact, my local optometrist, who is independent from Dr. Muller's office, has observed large improvements on the surface of my eye.
Additional GREAT features about this practice:
* If you call during business hours, you get a person on the phone right away (not an annoying automated menu)
* Front office staff are very professional and responsive
* Dr. Muller will spend as much time as you need answering your questions during your visit
* Dr. Muller focuses on all potential underlying causes of dry eye - not just causes which are directly eye-related (allergies, autoimmune conditions, skin conditions, etc.)
Jenny Jones
Dr. Jacqueline Muller was introduced to me about 15 years ago,
after my brother-in-law had lasik surgery. Most importantly, because of my experience, and that of my children, i have recommended her to many friends and acquaintances, as I have found her care diligent, her diagnoses exacting and correct and her remedies fantastic.
I suffer from terrible dry eyes. Under her care, I have enjoyed tremendous relief from swelling, cysts, and generalized pain. My kids have had
wonderful care. Friends who have seen her have called and thanked me
profusely for recommending her to them.
Finally, Dr. Muller's has a wonderful calming influence as she probes and studies the eyes. I chuckle as she says "you are so good, you are so good". It is nice and refreshing to wholly respect and trust a doctor. To like them as well is icing on the cake! Jenny B.
Judith Lutzky
The staff is extremely nice & helpful, &t he office is comfortable & inviting, which helps put me at ease. Most importantly, Dr. Muller is easy to talk to, she's a great listener, and she goes above and beyond to offer multiple ways to help alleviate my dry eyes. She also provides an easy-to-understand written summary of treatments at each appointment to take home, which I find very useful.
I took sublingual allergy drops for 3 years, and found the treatment to be convenient (especially when compared to weekly shots) and easy. My allergies are now vastly reduced, and I rarely have symptoms of any kind. I am very happy with the results.
Andrew Youmans
Dr Muller and her entire team take a personal interest in your well-being.
When I met Dr Muller two years ago I was struggling with dryness - though I didn’t know it was dryness at the time. Every year my vision deteriorated. I had seen two other doctors with no improvement before I was referred to Dr Muller. She took a fresh look at my eyes and quickly identified the problem. Since then she has been relentless in addressing it through a number of innovative modalities. My eyes feel better and have finally stabilized. I’m grateful to Dr Muller for her expertise and care and for getting me on the right track.
Heather O'Dea
I started seeing Dr. Muller after my symptoms of dry eye were dismissed by another doctor and progressively getting worse. Dr. Muller put me on a full regime to help my eyes get healthier and virtually eliminate my dry eye symptoms. In the course of treatment, I learned that I was a candidate for Lasek vision correction surgery- a dream of mine for years! With both a strong prescription and astigmatism- I never thought I would be able to open my eyes in the morning and see clearly. Well- here I am 1 week post surgery and walking around without glasses or contacts. Dr. Muller’s team was so patient with my millions of questions and answered them so thoroughly.
I was so nervous for the procedure, but Dr. Muller was so amazing throughout the entire process she made me feel at ease. If you are considering getting Lasik, PRK or Lasek, I highly recommend skilled & precise work of Dr. Muller. I would not have put my eyes in the hands of anyone else!
UPDATE: 3 months later, I have 20/20 vision!! My total healing process will be 6 months, but at 3 months, I have no complaints! My dry eye symptoms are well managed and don't bother me at all. I couldn't have asked for a better experience- go to her!
John Stathakis
Dr. Muller and her team are fantastic! Never thought I’d have 20/20 vision at 48. Dr. Muller made this possible, and I am greatful for her giving me back a life without contacts or glasses. I would highly recommend Dr. Muller if you’re thinking about lasik surgery.
Helen Vitale
I have had serious eye problems for the last few years and have been treated by 3 other top eye specialists, but Dr. Muller is definitely the most professional and patient centered physician I have ever known. She is clear in her explanations and very kind and encouraging while she is doing a procedure which can give a patient discomfort. I feel so fortunate that I have found this outstanding doctor. The office staff are excellent at costumer service. A very pleasant experience.
Toni Reamer
Dr. Muller is a truly amazing, one-of-a-kind, doctor!!! I went to her with severely dry eyes—I had been in constant pain for months from my eyes. I had seen four other ophthalmologists who could not figure out what to do and said I would just have to learn how to live with it. Then I found Dr. Muller, who was able to get me better! At my first appointment, she did a comprehensive exam and multiple tests to find the underlying problem with my eyes, and started me on a thorough treatment regimen. She was also very compassionate and confidently assured me that she could get my eyes better, something I had not heard from other doctors. I left that first appointment feeling uplifted for the first time in months. Over time and with Dr. Muller’s approach to treatment, my eyes did get better. It feels truly miraculous to have comfortable eyes again, and I owe it all to Dr. Muller. She honestly changed my life. I have now been going to her for two years. She is extremely skilled, kind, and compassionate, and I trust no other doctor with my eyes.
Dana Obrentz
I strongly recommend Dr. Muller, who is a thorough and highly skilled physician. If you are interested in an ophthalmology expert who is passionate about improving her patients’ eye health and are open to following the extensive treatment plan that she may prescribe to you, then you should consider Dr. Muller.
I am an educated consumer who proactively manages all aspects of my health and feel that I am in excellent hands with Dr. Muller and her entire staff.
Lisa Buckley
Dr Muller has helped me with my dry eyes for the past year. She's very thorough, fast and always take the time to check in personally while is treating me. She runs a tight ship and it's great to see her educate her team as she goes through the treatment plan. The office is always busy, the front desk is great and lovely. It would have been 5 stars however sometimes when the office is so busy my appointment has run up to an hour behind. Otherwise great service. Thank you
Yolanda M Bruno
If you suffer from dry eyes and have had no relief in spite of a full course of recommended treatments, do what my ophthalmologist told me to do – make an appointment with Dr. Muller. I googled her web site –and got an educational mini course on the causes and treatments for eyes in need of a super specialist.
As a psychiatrist I appreciate the fact that Dr. Muller actually listens and I left my first visit with my eyes feeling and looking better than they had in at least a year. I am grateful for Dr. Muller’s relentless dedication, the breadth and depth of her knowledge and the menu of effective treatments that she puts at her patients’ disposal.
If you find yourself in need a super eye specialist, you will discover the exciting details for yourself - a friendly, professional staff in harmony with Dr. Muller putting you at ease with humor and hopefulness – all in the interest of restoring every set of eyes to their best health.
Janae Anaise
If I could give 10 stars to Dr. Muller, trust me I WOULD. As a person who has struggled with severe dry eye since last summer, Dr. Muller truly has improved my quality of life. I deal with several doctors for various issues and I must say she is the only one I enjoy coming to see. She puts my mind at ease every time, makes me feel heard, and truly works with me in the way a doctor should with a patient. She's also hilarious and eliminates any fear of being in a doctor's office! Her staff is also incredibly thorough and so friendly and helpful!! I have called/emailed on several occasions and always get a reply back very quickly. If you have dry eye problems, do not hesitate to see her!!
mary meyers
I am thankful that I found Dr Muller. Due to dry eye treatments, instructions, and medications, my symptoms and eyesight have improved.
Adam Semler
I have been seeing Dr Muller for approximately 15 years.....starting with Lasik, and thereafter for general care, which includes help with my dry eye condition. She is exceptionally competent, and takes a hands on approach with an attention to detail that, in my opinion, is her secret sauce. She is a Master of her Craft, and has, over many years of working my way through my eye issues with her, earned my trust, and made me realize how lucky I am to have her as my physician. She is also an exceptionally nice person, an astute listener, and has a great bedside manner. I would without hesitation highly recommend her.
Judith A Haddad
I was recommended to Dr. Muller for my dry eyes. Since I have been seeing Dr. Muller I have had tremendous improvement with my eye issues such as redness, irritation and sensation of having something in my eye. She takes the time to listen to you and will explain her plan of treatment. She is very caring and anxious to help you. The office staff is very friendly and welcoming. I highly recommend Dr. Muller.
Ashley Miller
When I arrived at Dr. Muller's office, I was desperate for a solution to my dry eyes. I had been struggling for over a year with ocular rosacea and severe dry eye. I hadn't been able to sleep through the night without pain and discomfort for months. I was having trouble at work due to the pain and sensitivity. Thanks to her help, I'm seeing progress for the first time since my problems began. I had seen a variety of doctors before her and none of them seemed to be able to solve the problem or make any progress. I had more or less given up hope that my eyes would ever get better. If you have been struggling with dry eye, I would highly recommend visiting Dr. Muller. She has the experience, the determination, the knowledge and the empathy to really help navigate what has been, at least for me, a really difficult process.
Gail Hanford
Dr. Muller and her staff are the best! I have been to numerous ophthalmologists who have prescribed numerous solutions for my dry eyes to no avail. Dr. Muller gave me a completely different experience. Although some of the remedies she prescribed are actually some of the same things that I have done previously, Dr. Muller's implementation of them is providing real results! She goes the extra mile, and provides therapies and medications in ways that make sense. And her staff treat you like family. I'm so glad I found this office!
Jenel Stevens
I had an amazing experience at Dr Muller’s office. I can’t say enough about how knowledgeable she is at her craft, but also how personable she is. The entire staff at the office is also extremely friendly and helpful. I was nervous going into this procedure but I was in such good hands it was a pleasant experience all around. Dr Muller goes the extra mile and I truly appreciate it. I can see perfectly and without any of the side effects people talk about (there are no light halos, no light sensitivity and no problems seeing at night). This was the best decision of my life!
Jullian Rodriguez
Dr. Muller is an excellent doctor. She is very courteous and explains everything throughly so it's easy to understand. She very much cares about her patients and is extremely knowledgable about all things eye-related. I highly recommend her to anyone seeking counsel on eye-related issues.
Jennesa Calvo-Friedman
Truly wonderful, caring, EXCELLENT doctor. I had gone to many eye doctors before seeing Dr. Mueller who said there was nothing else they could do for my dry eyes. That is an unacceptable answer to Dr. Mueller. She works tenaciously to find a solution to make your eyes feel better. Plus, the staff that work with her are knowledgeable, efficient, and friendly. They have also been a tremendous help in figuring out / working with my insurance. The office has all the most up to date technology and is pleasant to visit.
I recommend this doctor extremely highly with no reservation. I feel lucky to have found her and become her patient!
Jorg Wurm
I saw Dr Muller two weeks ago and had the best experience. She is very professional, knowledgeable, kind and has a great sense of humor. She was very thorough and attentive. She helped me understand my eye condition in a way I hadn’t before. I finally felt to have arrived at the right place. Dr Muller and her kind staff made me feel comfortable and safe and cared for. Her office is absolutely beautiful and elegant. Even before my visit one of her staff members called me to get my information, health history and they even confirmed with my insurance provider. I’m very grateful to have had such a positive experience. From the beginning to end was perfection. I have been raving about Dr Muller to my friends and highly recommend her !!!
Diane Silver
I had been treated for years for dry eye with limited satisfaction. Equally disappointing was the attitude of the doctor which was basically this is all we can do for you and you will have to learn to live with it. Finally fed up, I googled dry eye specialists in NYC and found Dr. Muller......what took me so long????? I was most excited by her approach and attitude towards my dry eye. Before establishing a treatment plan, Dr Muller looked for the causes of my dry eye!!!! She then told me she was going to try everything out there until I find some relief. Dr. Muller is a true specialist and is so knowledgeable, pleasant and patient. She will spend as much time with you as you need. Her office is vibrant and her staff is excellent. They work as a team and are very knowledgeable themselves and do not make me feel bad when I call to go over protocols etc..
Having dry eye, I was told that contacts are not for me....until I spoke with Dr. Muller. She fitted me with contacts that were amazing.....I was thrilled, but not as thrilled as when Dr. Muller told me that I would also be a candidate for Lasik surgery. My former doctor told me that I would not be a candidate for Lasik. Well I am typing this review without the need for glasses.
It is a completely wild experience to wake up and not have to reach for your glasses. I cannot believe it. I had the surgery 5 days ago and am told that my eyesight will continue to improve. I drove at night in the rain the day following the surgery and was amazed at how well my vision was.
Dr. Muller is a trailblazer in the field of Lasik and dry eye. I won’t lie, I was apprehensive but totally confident in the hands of Dr. Muller. She is very smart and intuitive and understands the various needs of her patients...pre, post and during the procedure to make her patience feel calm and confident. You walk in wearing your glasses and walk out without them and feeling pretty good. The procedure is a piece of cake.
I wish I could find other physicians with the same knowledge and professionalism as Dr. Muller. It is a pleasure to be her patient.
Owen McMenamy
Dr. Muller is a respectful, honest and a brilliant clinician. I've struggled with limited eyesight for 10+ years and within a matter of minutes my vision was corrected. Within just a day I was able to see clearly and quite honestly what seemed like 'high def vision'. I'd highly recommend consulting Dr. Muller for any eye-related procedures and / or dry eye care. Thankful for her continued support throughout the journey as well.
Carlos Duno
Dr. Muller is a real expert. She is very thorough and is great at explaining what is going. My wife has had dry eye problems for years and under Dr. Muller's guidance she is finally seeing a real improvement in her condition. Dr. Muller is caring and her bedside manner is phenomenal.
Denise “DW” W
I’ve had Dry Eyes for years and while Xiidra has helped tremendously I was still burning and itching from time to time. Since seeing Dr Muller now for nearly two months my symptoms have subsided and her treatment thus far is successful. She is knowledgeable and eager to share that with her patients. She and her staff are lovely, there is nearly no wait and they are super accommodating regarding appointment times. Oh and the office is beautiful:). I highly recommend her for Dry Eye, MGB.
Janice Shand
My experience with Dr. Muller and her staff has been exceptional. Responsive, caring and friendly while practicing cutting edge treatment for dry eye, Dr. Muller has seen to it that my challenged eyes have become healthier and far more comfortable on her watch. I highly recommend Dr. Muller.
Ebru Oktayer
Dr. Muller has been wonderful! I’m so impressed with her knowledge on allergies and dry eye treatment. She takes the time to listen and talk through my concerns each and every time she meets with me and then offers suitable treatment options.
She has no hesitation at all in speaking openly and honestly about everything she does and makes sure she provides additional reading materials so that nothing is a surprise.
Everyone in her office is courteous and very welcoming. Her office is beautiful and each room is clean and very well taken care off.
I am so happy with her and her entire staff and I highly recommend her to everyone!
Chris Rance
Dr. Muller is simply fantastic. I had been to several other eye doctors and none of them could diagnose what was wrong. In the short time that I have been a patient there the health of my eyes has vastly improved. Her care for her patients as well as her genuine passion for optometry is evident.
Theresa Vozza Nicolosi
I have been a patient here for years- when she closed her the local office and kept NYC, I made it a point to continue to make time to get there. There is no one more thorough or qualified to treat you and your family. I would not put my family’s eye health in the hands of anyone else. She and her staff will educate you on options for treatment and eye health. The most recent visit I had, required a follow up on some information and Dr Muller herself reached out - and more than once, to ensure resolve. I would not go anywhere else.
Michaela Badagliacca
I found Dr. Muller on Zocdoc after reading rave reviews, and will never turn back! She and her staff were so amazing. They are all so friendly, and I could not have felt more comfortable with Dr. Muller. She is warm and easy to talk to, but also extremely knowledgeable. She really cared about educating me and making sure I understood everything she was doing and why. She treated my eye infection with great care, and even remembered me weeks later when I came in for my follow-up visit. I'm not good with having my eyes touched; she was very understanding and put my nerves at ease immediately. I could not recommend her more - she's my favorite doctor I've seen in NYC!
Antonia Hylton
Dr. Muller is the best. Great staff that is always kind & often accommodating with my unusual work schedule. She always listens and takes the proper time to explain exactly what you need / what she wants to do. Have been a patient of hers for several years now even though I live a good distance away in Brooklyn. Worth the trip
robyn Berke
Dr Muller and her entire staff are absolutely incredible. I have been having eye issues for quite some time and no doctor that I went to seemed to be able to help. I found Dr Muller on zocdoc and booked an appointment, expecting the same type of care. I was completely wrong. The minute she saw me she was able to diagnose my issue and came up with a thorough and concrete treatment plan. In fact, my husband went to her also, and she was able to treat him, as well.
If you are looking for a smart, caring and thoughtful practice, I can't recommend Dr Muller and her team enough.
Denise Deitch
I had been suffering from extremely itchy eyes along with a rash on my face for months. I saw two Ophthalmologists, two allergists, and two Dermotologists. Not one of these professionals diagnosed me properly and the condition worsened over time. My husband discovered Dr. Muller on line and we made an appointment because she treated patients who seem to have similar symptoms as I did. She diagnosed my condition immediately and within a relatively short time I felt complete relief. I find her to be personable, direct and extremely knowledgeable in her area of expertise. Thank you Dr. Muller you are a true healer.
Chelsea Meacham
I have seen many, many doctors for my dry eye, and Dr. Muller is simply the best out there. She was the only doctor who took my symptoms seriously and eventually helped me receive my diagnosis of Sjogren's Syndrome, the autoimmune disease that causes my dry eye. Her in-depth knowledge is impressive, and she offers innovative treatments that you can't find elsewhere. Her staff is also very friendly and goes the extra mile to make sure you understand your insurance coverage before a procedure. Her office is truly the gold standard for the treatment of dry eye.
Catherine Cuthell
I was very skeptical at first. The office does a hard sell of many different tests that I wasn't convinced were vital and Dr Muller put me on so many medications and treatments it's almost a full time job BUT.. my dry eyes are finally better. Im still not sure which of the treatments are helping and which are just extra income for the office, but at the end of the day, she was able to improve a condition many other doctors over many years were unable to address and that is GREAT!
Matthew Powell
I've visited Dr. Muller for regular check-ups and for Lasik surgery. Dr. Muller and her entire team were great. They are thorough, knowledgeable, and were able to answer any questions I had regarding my eye/vision irritations. I've also had no issues since. Highly recommend!
Andrew Restivo
I am a health care provider and had been suffering with dry eyes for years. I had been to several ophthalmologists in the past with minimal improvement in my symptoms. After reading many positive reviews for Dr. Muller I decided to give her a try and give my eyes the attention they needed. From my first visit through the many subsequent follow up visits, Dr. Muller has been the consummate professional, evaluating me for the many causes of dry eye syndrome, addressing each and every one that came up. She never recommended an eye treatment that she didn't think would help and always welcomed my opinions and engaged in shared decision making throughout my visits. I can say my eyes haven't felt this well in years and I have Dr. Muller and her team to thank for that.
Kathy Bucci
Thank you Dr. Muller for giving me back my eyesight!
I was introduced to Dr. Muller by a patient of hers that had the same dry eye issues that I have been dealing with for the past ten years. After being told by multiple Doctors that I could never have corrective eye surgery because of my extreme dry eyes in comes Dr. Muller to my life.
The first appointment was so professional and thorough. She was very clear that she needed to get my eyes to the healthiest state possible before she could consider me as a candidate for corrective eye surgery. She by no means rushed me but was 100% sure that I was a candidate after being under her treatment for about 4 months.
Dr. Muller performed my corrective eye surgery and I can honestly say 2 weeks post that I am seeing clearly without glasses for the first time since my teen years.
Dr. Muller (literally) held my hand through the whole process, informed me of exactly what I would go through post-operation, and was available every hour of the day with any questions or concerns I had.
Dr. Muller loves what she does and is the best at her expertise!!
Abbey Bishop
My husband got Lasik with Dr. Muller 10 years ago and had amazing results. I started working with her in the beginning of this year and just had my Lasik procedure and had the same experience. I can't recommend her enough. She is kind, professional, and most importantly thorough. Her staff is amazing as well. They were so knowledgable, helpful and patient with me throughout the entire process. If you are in New York City and looking to get Lasik or looking for an eye doctor in general, I would highly recommend going to Dr. Muller. You won't be disappointed. Thank you!!!
Francie Campbell
(Update to my earlier review: Because of Dr. Mullers’s expertise, I was finally diagnosed with Sjogren’s. It was a long, difficult process but her strong suspicion meant I got a new rheumatologist, complicated tests, and a proper diagnosis. I am deeply grateful for her extraordinary care).
Dr. Muller is the rarest kind of doctor. She doesn’t just treat symptoms—she delves into the reasons why there are symptoms in the first place. And she’s indefatigable in her search. I’ve struggled with very dry eyes for years, and then I heard about Dr. Muller. From my first visit I knew that she was going to fix my dry eye misery. What I didn’t know was that she’d give me invaluable advice about allergies and possible autoimmune disorders. In short, Dr. Muller sees her patients in a wholistic way— too bad more physicians don’t do the same.
The office is very busy, especially now during the pandemic, but I feel so fortunate to be under her care, and I’m on my way to having healthier, more comfortable eyes. Dr. Muller and her staff need time to explain their amazing testing, findings and treatments. The best health care takes patience and perseverance, on the part of doctor and patient! Everyone in the office is dedicated, kind and very good at what they do, especially the marvelous Dr. Muller.
Clare Bryce
I am delighted with Dr. Muller and her team - I was having dry eye problems over the past year or so that were causing repeated styes. Nothing I tried would really fix it. Dr. Muller did a very thorough examination, explained everything in detail and had a very comprehensive treatment plan for me. My eyes have dramatically improved, much less redness and the discomfort at night is gone. She is definitely the doctor to see if you have any eyelid problems, including dry eyes - a true expert!
Ariel Colangelo
Where do I even begin? My entire adult life I had been hemming and hawing about getting LASIK/LASEK, and I was always told that I was not a candidate since my eyesight was so bad (nearly a -10). Well, after several appointments and tests, Dr. Muller confirmed I was in fact completely eligible, and I went for it and got the procedure in January. I could not be more thrilled with the results - in less than a month my quality of life has improved exponentially. More so than anything else, Dr. Muller made me feel beyond comfortable throughout the entire process - so much so that I was more nervous about not looking at my phone for 72 hours post-op than I was about the surgery itself! She is incredibly attentive, thorough, and explanatory, and the care you receive before, during, and after the procedure is of the highest quality. I cannot recommend her, and her fabulous office staff, enough!!!!
g
I have been a client of Dr. Muller's for 6 years. Previous to this post, I have never written a review about anything or about anybody. But sometimes you have to do the right thing when warranted.
I was referred to Dr. Muller by another physician because of her expertise with various ocular issues. This was after visits with two previous well respected eye clinics which treated me for retina trauma incurred through sports activity. Dr. Muller diagnosed significant issues that both clinics missed and has been treating me with outstanding results since then. I see her as needed to be sure everything is in check.
She also diagnosed that I suffered from severe dry eye and allergies too numerous to list. Yeah, dry eye is a thing.
Prescription eye drops have mitigated my dry eyes and under tongue drops have eliminated 95% of my allergies.
I am writing this review today because my last appointment was at the end of my 3 year treatment for the allergies and my dry eye is extremely improved. My vision has never been better, but more importantly it's great to have a doctor who looks at you and says, "I got your back."
Dr. Malawer is equally exceptional (with a strong sense of fashion) and the staff always conducts themselves with a level of professionalism we expect from our practitioners but too often falls short, and it starts at the front desk (love that hair Alexandra!).
Don't overthink this. Make the appointment.
Donna Daniels
Dr. Muller and her entire team ( all women ) were fabulous. I had seen another doctor for a consultation on LASIK who said " because of my age" I should maybe do something else ( yes, I am over 40 wink wink). Dr. Muller agreed that was insulting and unnecessary. Why do something more invasive? The surgery went perfectly and my eyes are great. She and her team are state of the art. There was significant prep in terms of drops, etc for my eyes, but as she said, you want your eyes to be as prepared as possible ( and not dry ). In the end, it couldn't have gone better, so glad I listened. She was recommended to me , and I have already recommended her to others.
Lear Levin
Doctor Jacqueline Muller is not only an expert when it comes to a patient's good health and eyes, but a fine hand holder. Her great advice and the comfortable surroundings that I enjoy with each visit to her office are always satisfying and allow me to walk away with confidence and knowledge and a clear view of whatever I might find before me.
Max Steinbach
Dr. Muller's practice is the perfect combination of professional knowledge, positive bedside manner, and pragmatic advice. I have been going to Dr. Muller since childhood. Each appointment has left me duly informed and properly treated. She recently performed my Lasik eye surgery and I could not be more satisfied. During the operation, her calm explanations of the procedure, motivational remarks, and relaxing atmosphere eased any anxiety I had before and during the surgical procedure. If you are in need of eye assistance, look no further than Dr. Jacqueline W. Muller.
Rafael Perez
I have been considering LASIK for over five years but never found the right Ophthalmologist, which I trusted with my eyes. My sister finally referred me to Dr. Jacqueline Muller because her work colleagues were patients of Dr. Muller, and they all spoke highly of her and had successful LASIK results.
On the day of my LASIK consultation, I noticed that Dr. Muller was very detail-oriented, knowledgeable, caring, warm, and personable. She patiently answered all of my questions and concerns. As a result, I decided to move forward in scheduling my LASIK eye surgery with Dr. Muller a few days after my first visit. I felt comfortable with Dr. Muller, and I trusted her with my eyes because she has many years of experience under her belt; she is an industry leader and is very very meticulous (which I liked).
On the day of the surgery, I was terrified, but Dr. Muller calmed me down and kept me at ease, which I appreciated tremendously. In addition, she talked to me throughout the surgery and provided me with words of encouragement.
Two weeks after my surgery, I have almost 20/15 vision, I am still recovering, but each day that passes, my vision keeps getting better and better. I am delighted with my results, and words cannot express how much gratitude I have for this doctor. I can finally live my life without contact lenses and annoying glasses and be free. I trusted Ms. Muller with my eyes, and the results were beyond superb. I highly recommend this doctor if you're interested in LASIK. She's truly awesome!!!
Lastly, I want to thank her team for answering my questions and showing professionalism and patience. Specifically, I want to thank Jessica for being very informative, patient, and kind to me during my visits.
Paul Van Cura
Over 20 years as a patient with everything from a detached retina to severe dry eyes Dr. Muller has kept me in the game every step of the way !! There is no better eye care professional and no better person than Dr. Muller. Her entire team is world class. My years as a loyal patient are a testament to the level of care and treatment. Absolutely the best !!
Jayshri Nikam
After being disappointed by numerous ophthalmologist for my dry eyes, I came across Dr. Muller and now I feel relieved and hopeful about my dry eyes condition. She is very thorough and cares about her patients. I wouldn't trust anyone else with my eyes. I travel all the way from Cincinnati every month for my treatment. Thank you for all that you do Dr. Muller.
David Ranno
I can't say enough good things about Dr. Muller. I have a family history of eye problems, and she is the only doctor I trust to take care of them in NYC. Recently had an eye emergency that required immediate assistance, and she saw me in 30 minutes. Extremely rare, genuine devotion to patient health and bed side manner that's difficult, if impossible to find these days. Extremely knowledgeable in her specialization, matched with premier surgical skills; both of which, I can personally attest to. She somehow finds a way to strike a balance between being compassionate while also providing blunt (and usually needed) medical advice, with a high energy, comedic flare. I think she might be ready for amateur night at the Comedy Cellar.
Nancy Zises
I had a wonderful experience with Dr. Muller. She was recommended to me by a local optician .Since I have been seeing her there has been a dramatic improvement with my dry eye conditions; my vision as well as the comfort of my eyes and my allergies. Her office is lovely and exceptionally clean and all the staff is professional, delightful and helpful.
Dustin Layton
I can not recommend Dr. Muller enough! She was incredibly professional, while still making the room feel light and welcoming. At the time of my first appointment, I was scheduled to leave the country very soon for a long period of time. She and her team were incredibly understanding and did as much as they could to send me on my way pain free.
I highly recommend Dr. Muller and her team! If you're looking for an eye doctor in the NYC, look no further. Dr. Muller is the right choice.
Jenny Schiffman
Dr Muller has been truly amazing in helping to fix my dry eye issues. She was able to break out several issues I had with my eyes and create a treatment plan for each one to help get to the root of the problem. Highly recommend.
David Caspe
Dr. Muller is amazingly talented and gives me perfect vision. Every step over the 12 years with her ALL positive.
Rewind - I was referred by a friend with prefect vision without his ¼” thick glasses. I needed that. It was short procedure. I don't recall any recovery.
Dr. Muller called me next day to check. I was rolling around with my kids.
Fast forward 12 years later where I needed readers to boost computer screen & phone - common.
Dr. Muller again worked her magic. I have perfect vision again. Her & support team all A+++ Thank you!
Jacqueline Leak
Dr. Jacqueline Muller is an iconic superstar of eyes. That's all there is too it. My first encounter was so intensive, there were things one would never expect to have happen but did. The depth of knowledge, the care, concern and the tests of course. But all done under the careful supervision and attention of Dr. Muller, who has the vision to care for one of the most important senses we have - sight. She takes it on in an individual way and has changed the way I am able to see surpassing any other doctor in terms of delivering my best vision possible. I can see distance better, read without glasses most of the time. It's an incredible experience. Dr. Muller also educates you so you understand that taking care of your eyes is as important as the rest of you. She's also real, fun and gorgeous inside and out. You know it the minute she walks into the room.
That doesn't hurt either.
Highly recommend Dr. Muller as essential to ones overall wellness.
Felicia Zacks
Dr. Muller and the experience at her office is exceptional is every possible way. I’ve struggled with some eye issues that have been very uncomfortable not to mention frustrating. Went to two other doctors to get proper diagnosis and treatment before hearing of Dr. Muller. Can you say life-changing?! Let’s just say she really knows her stuff. She genuinely cares, is ridiculously knowledgeable and wants to get to the root of the issue and not just disperse treatments or medicine to “put a Band-Aid” on things. For the first time in years, I honestly feel there is a light at the end of this tunnel. Her bedside manner is wonderful — she speaks to you like a friend and is able to put things into terms that are understandable and relatable. Her staff is kind and helpful. I cannot highly recommend Dr. Muller enough. I feel extraordinarily fortunate to have found her.
Katherine Tymeck
I have seen Dr Muller three times in the past month and since day one I have felt taken care of. I felt a bit down and hopeless at my first visit since my issue has been goin on for 9 months but after two more visits and Dr. Muller's thorough and aggressive treatment plan, I am now starting to see the results and feel very confident things are finally getting better. I appreciate that Dr Muller answers all of my questions and explains everything in detail, but I really, really appreciate that she makes sure I am holding my health accountable and taking ownership of it. I will continue to follow up care with her and also refer to any one who needs specialty care!
Heidi Diaz
I am blessed to have found such a committed and passionate physician as Dr. Mueller. I have a condition other ophthalmologists were unable to treat and she welcomed me with many options and a full service clinic that performed diagnostic and treatment services that would have encompassed multiple specialists had I been seen somewhere else. Moreover, her confidence and commitment to improving my quality of life and find treatments that worked for me inspired hope and confidence in me as well as my condition continues to improve. I recommend her to anyone.
Nathalie Maio
Dr. Muller is the only doctor I would trust with my eyes. I have been going to her for over 10 years. She has treated my various eye issues very effectively. Among other things, she keeps my dry eye under control. Her lipoflow treatment feels better than a facial (and is much more important to my health!). Dr. Muller is very easy to talk to, answers all my questions fully. She does not push things on me.
ida levine
When was the last time you described a visit to a doctor's office as delightful?! Dr. Muller is amazing. Upon entering her office I was welcomed by extremely warm staff. The office was beautiful, well-maintained and very clean. The equipment was all the latest, state-of-the-art technology. Dr. Muller's assistants were all knowledgeable, friendly, and clearly very well trained. Dr. Muller herself was incredibly smart and informative and I could tell that she genuinely enjoyed educating me. I felt very well taken care of, as if everyone in her office was truly concerned about my overall health and not just my eyes. Dr. Muller is honest, straightforward and has great energy. She listened to me, thoroughly examined me and then educated me about my condition. Most importantly, I can't believe how much better I feel after making the changes she recommended. I see why so many people I know speak so highly of her. I won't ever go any place else. Highly recommend her!
Helen Rominiecki
I had such a wonderful experience at Dr. Muller's office. I had an emergency that needed immediate assistance and the team was able to fit me in right away. From the minute I walked in to the beautiful office, everyone was so helpful. Dr. Muller was able to diagnose and treat me right away. I was blown away by the efficiency of the office and the great care that I was given. Dr. Muller not only treated my eye emergency (severe allergic reaction), but she was able to allergy test me right there in the office .i will continue to see her and recommend anyone who needs an opthamologst in the city. Her great care has helped me significantly!! I am so thankful for Dr. Muller and her wonderful, knowledgeable staff!
Kari Browne
Until you have tried other doctors, you cannot appreciate how easily Dr. Muller inserts plugs. I have tried multiple providers and she is amazing. I have had doctors take several minutes to an hour to insert a plug in my upper lid and it only takes her literally 5 seconds. It’s totally painless and dramatically improves my quality of life. She is kind, generous with her time, thoughtful about treatments, and an EXPERT in dry eyes!! Love love love!!
Michael N. Altman
Dr. Muller is not only a phenomenal doctor, but also an awesome and kind-hearted person. Her attention to detail and to my overall well-being and health has always been her utmost concern. My family and I love being cared for by her and are honored to be counted among her friends. Nothing but great care and attention can be expected at her office – from the smallest detail to the most important.
Jamie McEwen
Dr. Muller is very knowledgeable about the causes of dry eyes as well as the deleterious consequences of leaving them untreated. I had suffered from dry eyes for years, without much help or hope from my regular ophthalmologist. Subsequently, I have experienced significant improvement with just four or five weeks of treatment from Dr. Muller, and I am very happy with the results.
Jocelyn Kornmann
I am very glad I found Dr. Muller because I am finally addressing not only my chronic dry eyes but my long history of allergies that I’ve been living with for too long. Her style is direct but she makes sure you are aware of what she’s doing and understands what she is explaining. After 2 visits my eyes are remarkably improved and I’m on a regiment to improve my allergies through convenient drops as opposed to shots. If you have been suffering from dry eyes and/or allergies, run to see her!
Christina Console
Quiet simply, Dr. Muller is the only doctor I will ever trust with my eyesight! Each visit shows her courtesy, skill and professionalism, paired with a genuine care for her patients. From my per-lasik consultation and exam, through the procedure and follow ups, I knew I was in the very best hands and the results were moer than I could have hoped for. Now, as a regular patient, her care to the ongoing condition of my eyes is thorough and thoughtful. I recommend, without reservation, the care and practice of Dr. Muller!
Munchie37
Dr. Muller is experienced, knowledgeable, professional and has excellent skills for diagnosing and treating a range of eye problems. In over 30 years of seeing ophthalmologist, Dr. Muller is the only doctor to find the correct treatment for my vision problems. Dr. Muller's staff have top notch skills and provide information on a wide range of topics. I highly recommend Dr. Muller and her staff.
fran winter
Dr Muller is really the expert for dry eyes. She understands all issues and takes a comprehensive approach. Her treatment plan is extensive but she wants to really make sure you improve. She will explain everything and answer your questions. Go to her if you are serious about getting relief.
Samuel Mizrahi
This was my first time visiting with Dr. Muller based upon a recommendation from a friend who had surgery performed by Dr. Muller years ago. I am very picky and was expecting a great visit based upon my friend's recommendation, but my visit was even better than expected! Dr. Mueller has a GREAT bedside manner and is intelligent, confident, caring and extremely focused on a positive outcome for her patients. I am going to have surgery performed by her, and I am not the least bit nervous about it. I liked that when I walked in her office, the first thing her staff did is hand me her curriculum vitae and her statistics. I highly recommend her to anyone! Thanks Dr. Muller!
UPDATE: I had the surgery with Dr. Muller last week and I am finally completely out of glasses after wearing glasses for 43 years. With the modified mono vision surgery, she gave me the ability to see 20/15 (based upon my post operative exam) and I can still read the smallest of print. I would highly recommend her (and her entire staff) to anyone.
cary cimino
I have now been a patient of Doctor Muller for close to a year. Both the Doctor and staff are caring, kind and attentive to all my concerns. In regards to this, any question as minor as it might be, is always addressed either by email or call within the same day.
On the most important note; I have several long term eyes problems, all are remarkably better subsequent Doctor Muller's care. For anyone who suffers long term eye problems, knows how painful they can be- go and see the Doctor.
Marilyn Swope
I was about at my end of the rope with my Dry Eyes. I had gone to a couple of doctors that say they treat Dry Eyes, but they really have no idea what to do, or they just don't care.
I searched the internet, I found Dr Jacquline Muller. My first visit I was so surprised at the fine office and friendly people. After going thru some tests, Dr Muller came into the room and looked me right in the eyes and said"I am going to help you." I truly believed her. I was right she laid out my problem entirely from the beginning. I didn't have to do everything at once, but it was a plan and she truly knows what she is doing.I trust Dr. Muller. That is something very different from my other experiences. I also trust her staff who are so knowlegable to answer my questions whenever I call. It is always a friendly, clean, safe place to go.
I believe that I have found the very best Dr. for Dry Eyes in all of NYC.
Maggie Hirshouer
I visited Dr. Muller last week for the first time. I am relatively new to the area so I found her on ZocDoc. I decided to visit her based off other patients reviews of their experiences with her. I went in for a general eye consultation as I had not had one in a few years. The entire experience was pleasant and put me at ease. Her staff was polite and friendly even at 6:45AM! I was seen on-time and my time with Dr. Muller was great. She put me at ease and answered my questions. She talked to me about my specific eye needs/concerns and took her time in answering my questions. She also provided some Holistic remedies to my specific eye needs which I really appreciated. I did not feel rushed at all which is nice.
I'm looking forward to continuing to go to her for my eye health needs. I would highly recommend her to anyone.
marsha
I’ve been seeing Dr Muller for over 2 years. On our first meeting she noticed that my eyes were red and puffy as well as having other symptoms of allergies. After a simple test I discovered I’m allergic to everyday items such as down and feather, dust mites and dander. After 2 years on the immunology drops (Slit) my allergies are under control. Some are completely gone now with no symptoms.
Dr Muller is a very caring physician. She’s very thorough, patient and with a great sense of humor. She’s always willing to explain every treatment and give me realistic expectations as to outcome. I highly recommend Dr Muller.
Dan from TLDR
Had a fantastic experience in being treated for dry eyes, Dr. Mueller is extremely professional and thorough, and also willing to proceed with treatments in a way her patients are comfortable with. I would highly recommend anyone with chronic dry eye problems to see her!
Michelle Leo
Dr. Muller is the definition of an expert in combatting dry eyes. She is the difference between maintaining your dry eyes and actually improving/making them better. She uses a wide range of treatments and approaches tailored to your needs. Some of her treatments can be expensive, but they're optional and not forced. If you want a medical partner who is pro-active, action-oriented and results-driven for your dry eyes then Dr. Muller is for you.
Linda Abruzo
I strongly recommend seeing Dr. Muller!!! I found her online after reading reviews from over 200 patients that said how smart, thorough and compassionate she is. Some people said she is expensive, but she takes my insurance and I want to see the BEST, most progressive ophthalmologist with the latest hi tech equipment; after all, I only have one pair of eyes. It was a great decision- I have never felt so well taken care of. On my first exam Dr. Muller found a bump on my eyelid, showed it to me and asked me if I wanted her to watch it or biopsy it. I opted to have her biopsy it and the pathology report showed it was a viral wart. I am SO happy it is no longer on my eyelid! Dr. Muller is exactly the kind of physician I was looking for- so meticulous and so approachable.
Barb R
The office is amazing and gorgeous. You’re greeted by a wonderful and pleasant staff who always have a smile on their faces. I was able to go into the room right away with minimum wait time. I was first greeted by an optometrist who was warm, friendly and knowledgeable. She gave me a preliminary exam all the while being kind and explaining every process. Soon thereafter, I was greeted by Dr. Muller who was strikingly charismatic. I have been to several doctors and they were unable to diagnose my condition. Dr. Muller was able to explain in great detail every step of my treatment and was able to finally provide me with a plan to get better. I have been going to Dr. Muller for several months now and have seen great improvement. She knows what she is doing, hands down!!! Every time I have called with questions, the staff was able to answer politely and professionally. I have recommended her to many of my friends and associates.
Julie Leung
I have been seeing Dr.Muller for a year for chronic dry eye symptoms. Prior, I went to two ophthalmologists who stated that my condition was too complicated and did not know how to treat my symptoms. Dr. Muller had been helpful, patient and had impeccable bedside matters. She is knowledgeable, experienced and uses a holistic approach to providing care. She is a gem to have as a physician.
Heather Eckman Vincent
I just has my lasik done last week and I still can't believe I CAN SEE!! Dr. Muller is amazing!! This is her passion and you know right away you are in the best hands!! She makes you feel comfortable and answers all of your questions she will give you lots instructions and just follow them and you will have great success!! Her staff is great and they are helpful with any questions you have! Dr. Muller really changed my life I have been wearing glasses since the 5th grade and I am now 32 and getting married and will not have to worry about wearing contacts or glasses I could not be more thrilled and she was just as excited for me!! I am so happy to have clear vision and to have worked with Dr. Muller and her team to get there it was worth every penny!!
Adam Blumenthal
Fifteen years ago I had LASIK surgery from Dr. Muller, and want from severe nearsightedness and astigmatism to 20/15 vision, and she’s maintained that vision for me with excellent care, advice and follow up — always thorough and thoughtful amd a pleasure. I can’t imagine going to a different ophthalmologist.
Ilyssa Levi
I wanted to give my daughter the gift of eyesight, free from glasses and contact lenses. We did our homework and fortunately found Dr. Muller. From the first call to the office, where Barbara was extremely helpful and informative, to the recent post op office visits we found total comfort and true professionalism. We were apprehensive at the start and had many questions. Dr. Muller patiently answered them all, even when we repeated the same questions in various forms. She was extremely thorough during the testing to qualify if my daughter would be a good candidate for a procedure. Dr. Muller determined Lasik was the way to go. We were confident in her analysis and explanations of the process and although nervous went through the procedure. It was quick, easy and painless. The next morning my daughter was seeing 20/20 on her own. It was amazing! My daughter is a rule follower and is closely following the post op directions which Dr. Muller clearly laid out. Lots and lots of moisturizing eye drops as the eyes recover. We are 3 weeks post procedure and healing nicely. This gift of eyesight is precious. Soon to be a bride, my daughter will enjoy her wedding day, Scuba diving during her honeymoon and many more milestones with free and clear vision!! We thank Dr. Muller for her expertise and wonderful manner.
Lisa Goldstein
I found Dr. Muller on the internet after many years of seeking effective treatment for dry eyes/ rosacea from many ophthalmologists and optometrists. Her website is outstanding and the treatment that I have received is just as great! She is an incredibly smart upbeat person who immediately lets you know that you have come to the right place and that she will not leave any stone unturned to help you. Dr. Muller does a very thorough work up and has a very methodical, yet outside of the box approach. Best of all, she presents the options, but actually partners with and listens to the patient to determine the treatment plan. The conditions that she treats are often complex, but she presents solutions in a very understandable way. I have had a few urgent situations and the office staff has been able to get me in same day or next day, regardless of how busy they are. I have been in the healthcare field for many years, and have seen the good, the bad, and the ugly....I feel fortunate to have found Dr. Muller and her team!
Anissa Fiore
I have been suffering from dry eye, blepharitis, and MGD, about 13 years. In 2020 my eyes took a turn for the worst. I was extremely scared upset and afraid and with that came anxiety with little hope. I was extremely uncomfortable and struggled daily in normal day to day life. I was sad and depreseed. My other Dr. Treated me and did his best. I knew I had to find a Dr that could help me, so my journey began. I walked out of my eye Dr. Office in NJ crying after being told my MGD aren't producing any oil, I said how could this be so. I did everything my Dr. Told me and then some. I started researching and found Dr. Muller. Dr. Muller saved my eyes and she is truly a wonderful caring considerate compassionate Dr. Her staff is incredible and kind and so helpful. I never in my life came a crossed a Dr. That was so incredible and down to earth like Dr. Muller. Her office staff is very knowledgable and they do have a lot of paper work, however it is straight forward and clear in what is covered and not covered. I started seeing her on 10/6 and was sent home with a list that is clear in what I had to do. My second visit was on 10/27 I had my eye treatment/procedure done and walked out a new woman. A woman with hope and able to live again. I am feeling pretty good and Dr.muller gave that back to me and I couldn't thank her enough. Some of the therapies are expensive but that is not her office fault, I blame the heath insurance companies for not paying. Dr. Muller and he staff are excellent and if I could give a 1,000 stars I would. I can't and won't put a price tag on mybeyes .
Thank you Dr Muller and your staff.
Anissa❤️💕😎🌈
Susan Prince
Five stars with a caveat I have seen Dr,. Muller for over a year for a difficult eye allergy problem which fortunately has been responsive to treatment. She is highly skilled, empathetic and uses multiple tools and techniques, some of which are not covered by insurance (the caveat).. She cares about each individual patient which is sometimes obscured by the busy nature of her office. She answers her call backs and spends the necessary time in her evenings and off days to make sure patients understand. Ask questions, read the material and evaluate the suggested plan for yourself. .
Trish Neve
Dr. Muller instantly puts you at ease in her gorgeous and tastefully decorated office. I find her positively wonderful and a pleasure to deal with. When I was researching doctors for my Lasik surgery her name was mentioned most often which is what led me to her. She is incredibly skilled and knowledgeable and I have now been a patient for almost 10 years. I really can't say enough complimentary things about her. Her honest and direct approach has kept me returning fore regular visits for years!
Alexis Brown
I started the process for Lasik with Dr. Muller about a year and a half ago. I had the surgery in April 2011. I have referred several people to Dr. Muller. One of whom had the surgery this summer. My entire experience has been absolutely amazing. From the very first appointment Dr. Muller made me feel comfortable and confident. I couldn't be happier with the result. There isn't another Doctor I will trust with my eyes again! She is simply the BEST.
Sheila Walsh
Dr. Muller broke a five year cycle of other doctors treating only my symptoms through a deep dive analysis and associated testing to determine the root cause of my chronic issues. What a relief! She and her staff have mastered the delicate balance of extraordinary professionalism and empathetic chair-side manners. Her office is immaculately clean and all of the diagnostic tools are the latest in technology. I'm thrilled to have Dr. Muller as my Ophthalmologist, and wish she could be my "everything" physician!
Laurence Paskowitz
After years of searching, and increasingly blurry eyes and trouble reading, I found Dr. Muller. Not to be too dramatic, but I can see again! Dr. Muller understood my issues immediately, and came up with a detailed treatment plan. It worked. Although I only require a doctor to be competent, it is a bonus that Dr. Muller is welcoming, pleasant and humorous!
cindy small
Although I had read some negative reviews about Dr. Muller, a colleague whose judgement I respect told me she is the best doctor he's ever encountered, so I made an appointment. Dr. Muller was the sixth doctor I had seen for the same problem. She listened to my symptoms, gave me the most thorough and technology driven exam I have ever had, made a diagnosis that made sense to me, put together a treatment plan, and I have never felt better. The vast majority of the reviews about Dr. Muller state how wonderful she is. The negative reviews are typically about cost. Although I had to pay a lot to see Dr. Muller (because my entire exam went to my large deductible, which has nothing to do with her) it was well worth it because she made my eyes better. I effectively wasted my time and money on the other five doctors (who were less expensive) because they didn't help me. In my opinion, seeing Dr. Muller was money very well spent and would have been far more cost effective than seeing six doctors.
Nancy LaVance
Dr. Muller and her team diagnosed my multiple vision issues, recommended a plan to help me and in three weeks, my vision has dramatically improved. I am confident my vision will continue to improve with the doctor’s recommendations.
Sarah DelapU
Dr. Muller is an excellent ophthalmologist and is all about the tough love approach in taking care of your eyes - I'm a contacts wearer and was overusing them, and she put me on a strict regimen to try and heal my eyes, which is already working after just a few days. The office experience was also very pleasant - they even have cucumber water in the waiting room. I highly recommend seeing her if you have any eye issues.
Sue Bloomberg
I have been going to Dr. Muller for almost 20 years. She is not only light years beyond competent, knowledgeable and up-to-date as a physician - her character is of the highest caliber professionally and personally. Aside from all of that, she is a delightful human being who really cares about all of her patients. Also, everyone in her office is lovely to deal with - you won't find any attitude there. She's the best!
Hayley Raphael
Dr. Muller is the best. I'd been a long time contact lens wearer, and about 5 years ago had terrible burning and stinging that no one could diagnose. I went to 3 doctors who gave me no answers Dr. Muller was my last resort. After a thorough examination she determined what was wrong with my eyes and set me on a very specific course of treatment. My eyes totally healed and I had her perform my Lasik eye surgery which was great. I am totally scared of all procedures but she performed it flawlessly and even gave me a teddy bear to hold. My eyes made a full recovery. I love going to see her, her bedside manner is the absolute best not to mention the office is in this swanky former UES home. Especially now with Covid I'm even more hyper vigilant about health and safety and the office is great and taking all the proper protocols. If you have dry eye, or thinking of Lasik 10/10 recommend. Would never go to anyone else she's the best!!!
Lynn Forrest
In Dr. Muller we finally found a doctor who could help us. She takes dry eye seriously and will work hard to get you better. My brother is finally experiencing some improvement in his severe long-term photophobia thanks to her. She will look for underlying causes such as neuropathic ocular pain and MGD and offer treatments for those while treating the dry eye. If other eye doctors have acted like dry eye is no big deal or dismissed your pain just because they can't find an obvious cause, then you need a better doctor.
Katelyn Kogan
I went to Dr. Muller's office yesterday. It was very easy to get an appointment- I called up Monday and saw her Tuesday. This was, by far, the best doctors office I have been to. The friendly staff welcomed me with a drink of water. The waiting area has a coat closet, big screen TV, and comfy antique chairs. Everyone was super nice. A doctor saw me first to go through the exam and then at the end Dr. Muller came in for consultation. She stayed with me about 15 minutes, looking at my eyes, and explaining to me about dry eyes, common causes, and recommended several home remedies like a humidifier for my desk and frequent use of eye drops. Today I got an email followup from the doctor with several articles as well as instructions about her prescriptions. Wow! This will definitely be my opthamologist of choice from now on. I highly recommend.
Stacy Andris
I continue to be so thrilled with the results of my procedure and with the incredibly thorough care. I am an anxious person by nature but Dr. Muller kept me informed and reassured every minute. It was easy and I felt perfectly safe...and now I have amazing vision. Expectations exceeded!!!!!! I said it before, Dr. Muller is a gem. Very, very grateful that eyes and now my awesome vision are in her care!
Harlan Saroken
I went to Dr. Muller at a friend’s suggestion since I was looking for a new eye doctor and have had issues with itchy and dry eyes. While expecting to confirm or tweak my prescription and discuss remedies for my dry eye, what I had NOT anticipated was that both Dr. Malawer and Dr. Muller would manage to see a spot of blood waaaayyyy in the periphery of my right eye. They were factual but not alarmist and made an appointment with a retina specialist for me the next morning who then (scarily but appropriately) referred me to an oncologist who diagnosed a fairly rare (and thankfully non cancerous) tumor on my retina that he was able to treat. I feel beyond fortunate to not only have had such a pleasant experience in Dr. Miller’s office but that the thoroughness of their examination uncovered something I had no clue was there but that needed to be treated. Get a proper eye exam, everyone - and do it with Dr. Muller and her wonderful team!
Jillian Brown
I have 2 reviews for Dr. Muller, 1) Is as a dry eye specialist and 2) for her ability as a Surgeon
1) As a dry eye specialist she has been then ONLY doctor to effectively manage my dry eye symptoms. For years, I suffered from dry eye, saw numerous specialist's and she is the only one who has really gotten them under control. She doesn't just play a "guess and check" game...She knows what she's doing. Some of her methods may seem unconventional (allergy testing etc), but whatever she does, works.. because I finally found relief. Downside: she sees a ton of patients and is very busy...however, you will see results from being a patient of hers and that's what she's most dedicated to. I learned I would rather have a doctor who will really fix my problem rather than hold my hand and listen to me for 30 minutes and get no results. Trust me, she's the best dry eye specialist. I haven't felt relief in 2 years until I saw Dr. Muller.
2) Lasik surgeon, I had LASIK surgery 2 days ago with Dr. Muller. I can see 20/20, no pain, no dry eye, and my eyes feel very comfortable. She is confident in herself, which in turn makes me confident in her.Most importantly, I respected that she knew my history of dry eye and was confident that no matter what, we can treat it and I feel great. She was excited for me, enthusiastic, confident and honestly, the results speak for itself. She also made me understand the it's not just about the procedure, it really is the surgeon who can make all the difference for you and your results. I have friends who got LASIK from other doctors, wound up with burning pain, bruising and I didn't experience any of that. I am SO RELIEVED to be under her care and to have continuous care from her. Thank you Dr. Muller, you know I don't trust doctors, question everything, and there is no one else I would rather treat me.
CJ Magwood
Dr. Mueller is excellent and I highly recommend her to anyone needing an ophthalmologist. She is patient, extremely knowledgeable and she cares about her patients. I have seen several eye doctors Over the years for a cornea issue and she has by far been the most helpful and impactful. I can’t stress enough how being her patient and being under her care has positively elevated my vision and my day to day life for the long term.
Amanda Granson
I went to Dr. Muller for my first ever eye appointment this morning and had a fantastic experience. The office was beautiful, the receptionists were very friendly / attentive, and the care that I received from Dr. Muller was fantastic. She is extremely knowledgeable and took the time to explain my condition and the things that I can do to mitigate the problem. I would highly recommend her to others.
John Clubb
I had a problem with my eye for going on two years now. I went on to see a total of 5 doctors. Dr Muller not only diagnosed my problem but treated it immediately! Would recommend this to anyone seeking a professional with results!
Tomasz L.
I have been seeing Dr.Muller for a few month for dry eye symptoms. Dr. Muller had been helpful, patient and had impeccable bedside matters. She is knowledgeable, experienced and uses a holistic approach to providing care. If you have dry eye symptoms, she is the doctor to consider.
Laura deBuys
Every time I see Dr. Muller I am convinced anew that I am seeing an exceptional doctor. Over the years she has provided me with everything from general eye care to emergency care (glass in my eye!). She is incredibly skilled - an artist really - and sees you as a whole person, knowing that there are all sorts of factors that can affect your vision. She catches things that others don't and is astonishingly thorough. Note: I generally visit her Mamaroneck Avenue office which is very convenient. (Plus the office staff are terrific!)
Camille Bracciodieta
What an amazing experience it’s has been with Dr. Muller. When I told her how long I have suffered with allergies, and could never stop my allergy medication, she assured me that it was possible. Now just over a 2 months in, and no allergy meds. Dr. Muller is pure genius. She really takes the time to listen, never rushes, and very sweet. I highly recommend Dr. Muller, and her office, just all wonderful.
Keith Klein
Dr. Muller and her staff are first-rate. Professional, talented, compassionate, organized and efficient. Can't recommend them highly enough for surgical procedures our routine office visits.
Mark Solomon
Dr. Muller has provided excellent care and personalized attention. Her office staff is highly professional, the office itself is very clean and nicely appointed, and the entire operation runs very smoothly. I especially appreciate the attention to Covid safety protocols.
Jeff Goldstone
Dr. Muller is the real deal with a magic touch. She knows every angle of your dry eyes and has come through reliably for me. You'll also be treated well by a knowledgable staff. Even the decor is pleasant -- yet another way a visit to Dr. Muller will be a treat for your eyes.
Haseen Sharma-Cooper
I have been in treatment with Dr Muller for many years now and have always been very satisfied with my treatment. She did LASIK on my eyes many years ago and my distance vision is still great.
Francesca Codrea
I had laser surgery performed by Dr. Muller over 2 years ago. My experience with her and her staff was very very good for the surgery and since then with the follow up appointments. Their office hours are very amenable for people who work. Great experience. Their offices are very pleasant and the staff is friendly. I will continue to recommend Dr. Muller to my friends and family as many of my friends and co-workers recommended her to me.
mindy borg
Thank you Dr. Muller for everything! It is not easy to find a doctor who is kind, patient, takes the time to talk to patients to really explain what is going on.. and most importantly you are SMART!!!
The office is clean, professional and we felt very safe with all the Covid precautions. The staff is great as well...always so helpful with any needs.
Again thank you for everything.. I believe if you are under Dr. Muller’s care; you are in great hands!
Thank you for everything!
Mindy
Carla Deazle
Dr. Muller's office is plesant aesthetically and her office has a pleasant front desk staff. Her office is efficient and they are great with reminding patients about appointments. There are two aspects in particular that I enjoy about this doctors/office. First, the fact that this office is modern and incorporates the latest and innovative technology. Second, that Dr. Muller herself is ALWAYS friendly, knowledgeable and warm. Highly recommend this doctor. You too will enjoy your experience!
Julia Sanderson
Dr. Mulller and her staff are the best. I wish I had started coming to her years ago when I first started having issues with my eyes. She takes her time in every appointment and explains procedures and eye issues/conditions thoroughly. I have recommended her to several people without hesitation and will continue to do so.
Michelle Bisson
Dr. Mueller might be the 8th doctor I've seen to treat dry eye and the only one who has had results. She doesn't stop at traditional treatments, but also uses out-of-the-box and off-label treatments to see what works. She listens, she's fast, and she's highly skilled. One thing: a number of the treatments are not covered by insurance so it helps to have a healthy flex plan. But if you have severe dry eye, she is the doctor to consider.
Michele Medwin
I have suffered from extreme dry eye for many, many years. I have seen many different eye doctors and each one said, "Try this," or "try this." But nothing really helped. Dr. Muller's approach to really getting to the root of the problem by addressing it in multiple, simultaneous ways has really helped. She is very knowledgable and explains everything so you know what she is doing and why.
MaryAnn Daeienzo
Dr. Muller is a stella professional. Her interest in you as her patient is evident from the very start of your visit. She educates as she treats your eye issues. Her persistance in getting to the cause of your issues is uncompromising. Treats each and every aspect comprehensively. Knowledge, treatments and tender loving care in one wonderful person. BRAVA!!
Emily
Dr. Muller is experienced, smart and direct. She is also incredibly caring and respects your choices as the patient. Do not be intimidated by her and do your research before on your health insurance. That addresses 99% of the issues listed in other reviews.
I sought out Dr. Muller for LASIK because a co-worker came to her 7-8 years ago. She has all the credentials you want in your doctor. She also has the exhaustive number of surgeries under her belt you would want her to have. MOST IMPORTANTLY, she really takes care of you through the procedure, comforts you, talks you through it and makes you feel really good about a very life changing procedure.
I came into this procedure accepting it would be expensive (it's LASIK) and I wanted to do anything I could to prep my eyes as much as possible and trusted her advice on what to do.
The first appointment (October 2018) was a lot to take in because there are a number of tests I was not used to at other eye doctor appointments and there are a lot of people helping at the office. Do not be afraid to stop anyone and ask questions. Everyone is actually super nice and will take the time to answer your questions, even if they seem busy. If you're not comfortable for whatever reason just say it. They're all healthcare professionals and very kind.
I did at least three follow-ups because I chose to apply my flex account in the new year for the procedure. We went through a lot of ways to increase moisture in my eyes and prep them to the best state (eye drops and plugs) across those follow-ups. Each time I asked more questions.
I never waited long for any of my 4 visits. You do have to give time in-between her assistants checking you then she checks on you or if you get your eyes dilated - that's a given.
Day of the procedure - Dr. Muller was so patient with me. She checks the health and state of your eyes a bunch to really make sure she's ready and you're ready. It's maybe 3-4 minutes per eye and she walks through every step of the way which really helped me relax.
I have my 2 week follow-up post my procedure tomorrow. THIS IS THE MOST AMAZING LIFE DECISION IVE EVER MADE. I can't recommend enough if you are going to make such a big choice on such an important part of your well being - you want to go with someone you feel like you can trust and knows what she's doing. That's exactly how I feel about Dr. Muller.
Lastly - really just look into your insurance yourself. LASIK is unlikely covered (which her office tells you too), all the tests were covered under my corporate plan after I met my deductible but I still called my insurance company before hand to check. If you don't want a treatment, that's your choice, so make it yourself. Ask questions, you're the ultimate decision maker not anyone else at the office.
Carol Silberstein
Living with severe dry eyes is a frustrating experience. Dr. Muller is very knowledgeable about the latest technologies in treating dry eyes. She works tenaciously to find the right combination of therapies. Her staff is highly trained and very caring.
Drewe Hallie Paul
The most beautiful Doctors office I have ever been to. My entire experience was outstanding. The staff is extremely nice, kind and informative.Dr. Muller is absolutely lovely. She kept me calm, comfortable and up to speed with what she was doing.
Overall OUTSTANDING and I feel lucky to have been referred to Dr. Muller.
Lizzy Wholley
Visiting Dr. Muller was the best decision I ever made. Referred to me by a family doctor, Dr. Muller was able to holistically cure my severe dry eye symptoms. I had put off my treatment for quite some time... thinking that my eyes were just tired from extended screen time but after my first meeting with Dr. Muller I knew I had a serious, yet common, issue that needed to be solved. She installed plugs in my tear ducts (in under 3 seconds) and tested me for environmental allergies that I never knew I had! With the combination of allergy treatment (via sublingual drops) and tear duct plugs, I finally stopped thinking about my eyes. THAT was the tell tale sign for me. I am, to this day, relieved. I have no one else to thank other than Dr. Muller. Thank you!!
Claudia Pierpont
Dr.Muller is brilliant, resourceful, energetic, and kind. She will truly listen to your problems; she will do everything possible to make you feel better. I feel very lucky to have found her. And, as an added bonus, her entire office staff is exceptionally considerate -- which also speaks to her high professional and personal standards.
Ruthmil Hernandez
My husband and I encountered Dr.Muller through a recommendation. She is fantastic!! Not only did she treat our dry eyes, she taught us the whys behind it. Her staff is friendly, professional and most importantly patient. Highly recommended for anyone who lives with dry eyes or discomfort
Weiss Analytics
Dr. Muller did my laser eye surgery 15 years ago (the best thing ever!) and has been taking care of my eyes ever since. She is the definition of a "type A" personality, exactly what I want in a Dr. She is very exacting, and her skills, knowledge, office staff etc. are all top quality.
This review though, is about something I would never have expected to write about my eye Dr. I have had sinus problems my whole adult life. An operation 20 years or so ago helped, but I still had a lot of "bad days" when my sinuses were swollen and I felt poorly. After seeing a number of the top ENT's in the NY Metro area the past decade or so, I had resigned myself to regular suffering. A constant post nasal drip and irritated/swollen sinuses were my normal.
Almost a year ago I was discussing my sinus issues with Dr. Muller and she asked me about allergies. I had some small issues, and had been tested and treated years ago, but they did not bother me much and I ignored them. Dr. Muller suggested that it might be that allergies were exacerbating my sinus problems, the post nasal drip in particular. She suggested I let her test me, and that if I had allergies she could potentially help me. Needless to say my first reaction was "why is my eye dr. talking to me about allergies?" After getting past that, I proceeded with the test, and after testing positive I started the treatment.
8 months later I am very pleased and more than a little surprised to say I have seen significant improvement. The ENT's told me that there simply was not much I could do to alleviate my symptoms. However since starting the allergy treatments with Dr. Muller, my nasal drip is less frequent, and my sinuses are not giving me nearly as much trouble as they used to. I have had many fewer bad days, especially in the fall and spring when the weather changes tended to impact me the most.
So whether you are looking for an eye Dr., or have allergy issues, I highly recommend Dr. Muller.
donna russo
Dr. Muller and her staff are extremely helpful and caring. My dry eyes are continuing to improve under Dr. Muller’s treatment plan.
T P
I saw Dr Muller for LASIK ~8yrs ago and my vision still approximates 20/15 today. I had such a great experience that I also referred my brother to her practice. I notice there have been a lot of (vociferously) negative reviews regarding overcharging etc. I wanted to add my experience that their services do seem to be more expensive than most (likely due to the comprehensive number of services performed as well as uncovered activities). However, I also believe the quality of care is commensurately higher. Just wanted to share a single experience is all and nothing more, others may share a different view of cost vs quality of care. I agree that the wait time in the office needs to be improved (a year ago I waited 1.5hrs in their office and was unable to complete the appointment due to other commitments).
Denise Leung
I've been going to see Dr. Muller to treat dry eye and eye allergies for about 4 years. Dr. Muller and her staff have always been wonderful - extremely professional, courteous, and caring. Dr. Muller herself is a conscientious and thoroughly competent clinician.
Jacqueline Mummert
17 years ago i met Dr Muller!I came all the way from Germany.Because i was tired of my glasses.Dr Muller preformed laser on my eyes 2001,with a 100%positive result.I struggled my whole life since i was a child ,that i had to wear glasses.i could never wear contacts my eyes did not tolerate them.
So Dr.Muller really gave me true the laser treatment a life what i always dreamed of.
I could finally see the distance ,i felt safer driving a car,felt safer during the night and just felt so happy to see again.
Now 17 years later,my reading got bad due my age (51 Years)and i also felt my distance vision is not 100%anymore.
I visited Dr Muller again and we tried with contacts one eye reading and one eye distance for correction.
It worked perfect again and here is the amazing feeling again that i will have my great vision back again.
So i let my eyes laser again in February and i am so exited and Dr Muller is the only doctor i trust to do it.
Thank you so much Dr.Muller and her professionel Team! I will always find my way from Germany to you!
nancy mitchell
Dr Muller is AMAZING! i have suffered from dry eyes for over 30 years. After working with her for just 6 months she has significantly improved the overall health and comfort level of my eyes!
Missy Palmisciano
I was referred to Dr. Muller as part of pre-op testing. She is knowledgeable and thorough. Her staff is extremely professional and attentive. I plan to continue seeing her regularly and for allergy treatment.
Alyson Klein
My experience with Dr. Muller each time has been a very pleasant and positive one. She is very thorough which I find to be extremely important, extremely warm and friendly which is what a patient wants when they go to see a specialist and takes her time when explaining everything. She has a wonderful bed side manner as well. I am always delighted to refer anyone I know to Dr. Muller.
Jen Mayer
I was so lucky to find Dr. Muller on ZocDoc 6 months ago. I went in for a routine check-up, and after some thorough questioning, left with a recommendation for regimen to address severe dry syndrome (which I didn't even know I had). Each time I visit Dr. Muller, she spends time asking about changes in my symptoms, answering all of my questions and adjusting my treatment accordingly. She is very direct and honest (and calls me out when I don't follow through on my regimen) but also very warm and friendly. Highly recommend!
Dennis J
Dr Muller is learned and thorough, and gives personal attention. She is passionate about getting it right. The whole office is patient-oriented. In an age of assembly-line medicine, this was a special experience of medicine as it used to be.
Matt Martin
I went to Dr. Muller after some post-LASIK complications with another doctor. She attacked the problem right away and I was seeing great again in a couple months. She's incredibly knowledgeable and DIRECT, DIRECT, DIRECT. There's no messing around with this one; she tells it like it is, and I love that. At the end of the day, it's your eyes that you need to take care of; she's just the vehicle to make it happen. I'd recommend anyone to Dr. Muller.
Brook Gesser
Dr. Muller is fantastic -- super knowledgeable, very passionate about getting you feeling better, and making sure her patients feel cared for and supported. I highly recommend!
Laura deBuys
Over a decade ago, Dr. Muller patiently extracted shards of glass from my eye after an accident in a different state. (The EMTs in the accident state thought they had cleaned my eye...) I would follow her to the ends of the earth and, in fact, somewhat stupidly, I wouldn't see anyone else when my insurance didn't cover Dr. M. Now (thank you, Medicare!) we are happily reunited and my eyes, already, feel so much better!
Jim Brown
EXCELLENCE in all areas of the practice! Dr. Muller is proficient, caring and very thorough. Her office team is friendly and professional, truly a class act.
You will find that Dr. Muller is a great listener, patiently answers questions and genuinely cares about your well being.
Bonus: the Park Avenue office rocks! The waiting from has a flat panel TV, comfortable seating and a sizeable current magazine selection. She even offers water and mints.
If there was a Zagat guide for medical practices, Dr. Muller would be a 28, "extraordinary to perfection."
Joshua Cohen
I have been seeing Dr. Muller for 5 years now, ever since she magically took me from horrible vision to a fantastic 20/15. I am still 20/15 and am so thrilled to have such amazing vision. Her positive, cheerful demeanor makes office visits a pleasure, and her staff are all terrifically nice. Even the office itself is beautiful. What more could you ask for?
MM
Dr Muller saved my eye. I stripped a screw and got a piece of metal in my cornea and she got it out like she was playing the game operation. Made it seem so easy and quick while keeping me laughing (which was hard to do because I thought I was going to lose my eye). She's wonderful and I would refer any friend her way.
Lewis Mead
I have been bringing my family to Dr. Muller since she was 14 (well it seems that way)
We have always considered Dr Muller to be the best we could ever ask for in a clinician, a friend and a compassionate doctor. Dr Muller performed my Lasik surgery many years ago and I couldn't have been happier with the result.
Xiaochun Li
I had a wonderful experience with Dr. Muller. I got a stye in my eye and she did a great job in draining it out. She is professional, nice and smart. Her staff is friendly, helpful and caring. So happy I found her clinic!
Gianna B
Dr Muller is a brilliant ophthalmologist! She is truly one of a kind. I’d recommend her to anyone.
Ayesha Ahmad
Dr Muller is very attentive and detail oriented. She seems to really understand dry eyes and comes up with a comprehensive treatment.
Julia Ramirez
Not only is Dr. Muller a brilliant physician, but she's a kind, warm, wonderful human being. I have had so many problems with my eyes for years and no other doctor was able to help me. Dr. Muller identified my issues and treated them all. She has always been available for questions, problems, or just reassurance, even at night and on weekends. Intelligent, caring and accessible- pretty awesome in a doctor.
Lucie Ledbetter
Dr. Muller REALLY helped what other eye doctors told me was essentially an unsolvable problem of dry eyes and reoccurring styes. I am so grateful I found my way to her and came up with a REAL long-term solution for something I never thought I could resolve!
mark rizzotti
The office staff, Dr Muller and team are always attentive, polite and detailed. Throughout the process - from exam to Lasik to follow-up they kept me informed and covered/calmed any expectations. Truly professional experience.
Amy Seiden
Dr. Muller is amazing. She really takes the time to get to know you as well as your eye issues. She explains all information in detail. Her staff is very professional and her office is impeccable.
Philip Skalski
Dr. Muller is outstanding in every way - exceptional medical care in a patient and relaxing environment. My laser vision correction surgery was life changing - many thanks to Dr. Muller and her excellent staff!
Katherine Sedlack
Dr. Muller has given me something that I never thought I could have again: a life where I wake up and simply see. I have had contacts and glasses for as long as I can remember and my prescription was -9.50 in both eyes. My husband and I both had lasik with Dr. Muller and couldn't be happier with our results. During the surgery she is incredibly supportive and encouraging. If you are nervous about having lasik she is the doctor for you or if you are simply looking for someone competent and capable she is also for you. Although I am reflecting on my lasik experience, what initially brought us to Dr. Muller was chronic dry eye and a corneal abrasion. She is a great physician for your eye issues and I would and do recommend her to everyone I know that needs a new eye doctor.
J I
I've been going to Dr. Muller for over a year now and I wouldn't trust my eyes to anyone else. She recently performed LASIK on my eyes and it was GREAT!!!! I researched many LASIK doctors before picking Dr. Muller. She talked me step by step through my LASIK and the follow up. My eyes are very important to my work so I put a lot of trust in Dr. Muller's hands.
Tom Barone
Dr. Muller did an excellent job. She was kind and courteous and made sure that I knew exactly what I was getting into. The surgery was a huge success. I would highly recommend Dr. Muller to anyone looking for LASIK surgery.
Roberta Lynch
Wonderful! Dr. Muller is the best doctor I've ever been to. She is clearly extremely smart, she listens, she explains and teaches. She genuinely wants you to understand what she is recommending and why. Her diagnosis was right on point. I did what she suggested and I feel and see so much better. Dr. Muller was the fourth doctor I saw and she was so much better than the others. Very thorough, very caring, very approachable, very professional. Don't even bother going any place else. Highly recommend!!!
C Gzz
I recently had LASIK with Dr. Muller. She was professional, efficient and knowledgeable. The office was clean and the staff was very pleasant and helpful. LASIK not only corrected my vision but also changed my life.
Susan McCormack
Seriously the best!!! I am one of those people that never writes a review, but I had to after my experience with Dr. Muller. She is very professional, competent and thorough and takes the time to listen and to explain everything in layman terms. I have seen several ophthalmologists with the same complaint and symptoms, but I wasn’t properly diagnosed or treated. Dr. Muller correctly diagnosed my problem on the first visit, prescribed the proper treatment and I am finally seeing (no pun intended) great improvement. Her office on Park Ave is absolutely beautiful and very high tech with all the latest equipment. The staff is extremely caring, knowledgeable and service oriented. I have already recommended Dr. Muller to several of my colleagues and friends and they have all had excellent experiences. Coincidently, when I mentioned Dr. Muller to my Internist/ regular doctor at NY Presbyterian Hospital- Weill Cornell Medical Center, she told me that not only does she refer all of her patients to Dr. Muller, but that she is a patient of hers as well. I couldn't recommend Dr. Muller more highly; don't even bother going to anyone else!
Elyse Richardson
Had a super scary infection from a stye inside my eyelid. I was super happy with her treatment. Most importantly the speed and low pain of having her cutting the stye open from inside my eyelid (so I wouldn't have external scaring) and draining it. It was a scary AF procedure and she made it quick and as painless as possible. I didn't even have time to go to my happy place it was all over so quickly. I really appreciate everything she and her staff did for me during my couple of visits. Highly recommend.
Stephanie Tom
I love Dr. Muller! She's got a great disposition, explains everything fully in detail and goes to every extra step to ensure that you feel comfortable along every step of the way.
Initially I went in for a consultation since I was unsure between LASIK and LASEK; but being a good candidate for either, she went through with me every possible activity that I do/might do that might steer me in one direction or the other. Short of potentially needing a touch up during a zombie apocalypse and there being a shortage of centers/ophthalmologists , we both agreed that LASIK was the way to go.
During the pre-procedure time period, she was very helpful in making sure that I was as prepared as possible beforehand to make sure that my eyes were at the optimal level to make sure that there were as few potential complications as possible. With a recommended full regimen of eye drops, humidifiers and other care, the actual procedure went off without a hitch. So far, no terrible side effects, which I owe to her expertise (not even subconjunctival hemorrhaging which I, being quite vain, was worried about).
The benefit of going with Dr. Muller from start to finish for LASIK was really helpful and I don't have any regrets with it. She was responsible for all my measurements for the weeks/days/during/after my procedure, which makes me feel confident that in the event that anything did/does go wrong, I have one seasoned professional the whole time who knows exactly what to do and what had happened. That in and of itself is a relief, since I only got one pair of eyes in my life! She was also really sweet the whole day of the procedure, going through every step to make sure that I felt comfortable, was medicated thoroughly enough and even gave me a teddy bear to hug during the procedure (since even the most stoic of us can succumb to nervousness at the thought of our eyes getting operated on).
Did I mention that she is the arch-nemesis of dry eye? My eyes have felt absolutely comfortable the weeks before and days (3 days and counting) after my actual LASIK procedure. If nothing else, go visit her to banish that awful feeling of waking up every morning barely able to open your eyes because of a dry environment!
To summarize, as I'm a really verbose writer; I went from genuinely bad eyesight (-6.5 on average in both eyes) to corrected to 20/15 vision! Dr. Muller (and all of her staff) were really sweet to me and can't recommend their office enough!
Claudia Kirsch
Absolutely terrific physician- kind, professional, smart and went above and beyond. I needed emergent care for a rapidly progressive eye infection late Tuesday evening. She was fantastic, took care of me personally, made sure I got the medication I needed, and placed an ambiodisc helping heal my cornea, I returned for follow up and she and her whole staff were great!
Allison Rutledge
Outstanding doctor. Dr. Muller made me feel comfortable and positive about my condition. She answered all of my questions, really wanting me to understand. She diagnosed and treated what several other ophthalmologists missed. Thank you Dr. Muller.
randy tharani
Dr. M. has been treating me for a variety of conditions for years. She is above all else the ultimate skilled professional. What sets her apart is her dedication to her patients, her attention to detail and her communication. Her office and staff are also warm, caring, and patient professionals treating everyone with respect and care.
Pamela Seelig
Dr. Muller is terrific and the office staff is professional, friendly and accommodating. Dr. Muller took the time to understand my issues and worked to solve the problems with thoughtfulness and care. I'm so grateful allergies are now a thing of the past!
Greg Woodside
Dr. Muller came very highly recommended by another excellent doctor. She is extremely knowledgeable and caring, even calling me after hours to see how I was progressing with my treatment. Most importantly, the answer is "I haven't felt this good in many, many years". Thank you Dr. Muller.
Trevor Layne
BE PREPARED for the best medical experience of your life! I love this office, the doctors and the staff. I have never experienced a higher level of medical care in a more luxurious and service oriented setting. WOW! Dr. Muller is so smart and so genuine. She diagnosed my problem immediately, took the time to educate me and then presented me with various treatment options. I will definitely be her patient for life. Highly, highly, highly recommend!!!
joelle birge
Dr Muller and her staff are always friendly, thorough, and detail oriented. They are committed to trying everything possible to help improve their patients’ symptoms.
John Lamendola
I have been seeing Dr Muller for over 15 years now. If you are looking for a Dr who is professional, caring, knowledgeable and up to date with recent medicine and practice , she's the BEST! Not only have we treated my eyes with lasik but we have treated my allergies, dry eyes as well. I highly recommend Dr Muller.
Kortney Hinden
Dr muller is an absolutely amazing doctor :)
she cares so much about her patients and her practice and it shows! Beautiful office, and wonderful staff. I wouldn’t trust anyone else with my eyes
Lori Kearns
I went to see Dr. Muller because I know about a dozen people she has performed laser surgery on and every single one of them is thrilled with their vision. I was so excited, but ended up leaving my consultation unhappy. Dr. Muller examined my eyes thoroughly and did all the appropriate tests, she then sat down with me and gently explained why I am not an ideal candidate for these procedures. Although I am disappointed that I can't get rid of my glasses and contact lenses, I am SO appreciative of Dr. Muller's honesty and genuine caring. She is smart, kind and honest. Dr. Muller is a rare find!
Yvette Morales
So happy to have chosen Dr. Muller. It's been a great experience and Dr. Muller is a very professional and wonderful individual. Very caring and informative. I recommend her to everyone looking for laser surgery.
Michael Grossman
I used to wear contact lenses, but after reading all day at work my eyes were always red and uncomfortable. I found Dr. Muller after extensive research. After a month or two of being treated my eyes felt so much better. I was so impressed by her that I asked her to evaluate me for laser vision correction. I have since had the procedure (which was easy) and am thrilled to be 20/15 without glasses or contact lenses. Thank you Dr. Muller!
Dan Olinsky
The BEST ophthalmologist in New York City. Dr. Muller listened to me, examined me, used cutting edge technology to evaluate my eyes, diagnosed and treated me, and I feel and see better than ever. All of this AND Dr. Muller is lovely, has a beautiful office and wonderful staff. Highly recommend.
Elliot Kloper
The first time I went to Dr Muller I was there over 2 hours. The next time was much quicker. She’s very personable and the staff are great.
Robin Greenberg
When was the last time you were blown away by an appointment at a doctor's office? Unfortunately, I have had a lot of trouble with my eyes for the past ten years and have seen numerous ophthalmologists, not one of them has impressed me the way Dr. Muller has. She is clearly brilliant and yet is approachable, caring, and genuinely interested in having you understand all aspects of your condition and treatment. Under Dr. Muller's care my eyes have felt better than they have in over a decade. I really wish I had found her sooner! #Besteyedoctor
Logan McDermott
Dr. Muller is the doctor you want to see. She is brilliant, kind, personable and dedicated. Her office staff is thorough, organized, accommodating and cheerful. Best doctor. Best office. Highly recommend.
Brad Hughes
Dr. Muller is a rare find, she is an unbelievable doctor. I originally saw her because she performed laser vision correction on everyone in my office and they all see perfectly and rave about her. I really wanted to have the laser procedure too. My eyes were really bothering me, especially by the end of a work day. The first time Dr. Muller examined my eyes she explained everything to me and started me on treatment saying that she wouldn't perform surgery on my eyes until they were healthier. I couldn't believe how much better my eyes felt with Dr. Muller's treatment. Once my eyes were healthy, Dr. Muller performed a laser vision correction procedure on me and now I can see 20/15 (one line BETTER than 20/20) without glasses or contacts AND my eyes have never been healthier. Dr. Muller is fabulous!
Kristen Shaker
Dr. Muller is great. I'll never have another ophthalmologist!
Her staff is incredibly professional and her office is beautiful.
Louise Couture
Dr Muller is an expert in Dry Eye treatments and has helped my condition enormously. Many thanks ! Louise
Qichen He
Dr. Muller is an expert in dry eyes. My symptoms & my quality of life have improved a lot!!
Anthony Feyer
Dr. Muller recently got in touch with me to follow up on a mistaken diagnoses I posted out of concern that she might have missed something. The mistake was mine. It was very considerate of her to inquire and express such concern. I think this says a lot about her good character.
Angela Wilcox
Dr. Muller is not only a delight but a super smart doctor. She is helping us not only with our allergies but with our over all wellbeing.
Rachel Barthmaier
Dr Muller is WONDERFUL.
She is approachable, dedicated, and incredibly talented.
I am so happy to have been referred to her... her care literally changed my life!!
Gina Owens
Dr Muller is extremely knowledgeable in all aspects of eye care. Professional office with personalized care. Highly recommend
Julia Wilson
Dr. Muller and her practice are first class from start to finish. Professionalism, expertise and service second to none. If you're looking for an exceptional experience and amazing results, you need to see Dr. Muller.
Alice Colarusso
Dr Muller is amazing. She is the best eye doctor by far I have seen and completely turned around my eye issues.
lisa katz
Dr. Muller truly is an expert when it comes to dry eye! I have had terrible dry eyes for 8 years and have been to 5 other "dry eye specialists", and none of them were half as knowledgeable as Dr. Muller. She was so thorough, even correctly identifying my environmental allergies (which were making my eyes so much worse). After Dr. Muller started treating both my dry eye and my allergies, I finally turned a corner. Dr. Muller has given me my life back. Thank you, thank you, thank you Dr. Muller.
Maggie O'Keeffe
I was able to schedule an appointment very quickly with this office. Upon arriving, I was greeted by friendly staff. The appointment went smoothly and everyone was very willing to take their time to explain each step of the visit to me. If I decide to get LASIK in the future, this is the office I will visit for the procedure!
Bev Ader
Dr Muller is terrific, very warm and has great staff. She is focused on providing an excellent patient experience and she's so very competent. I highly recommend her.
Ozlem
Dr. Muller and her team are a phenomenal and knowledgeable group. Highly recommend for your eye needs. You'll be in great hands.
Jenny Lubkin
Have a very positive experience with Dr. Muller! Her and her team are very thorough with treatment and I know I can rely on the office when I'm there for an appointment or if I call with a question
Peter Altman
The best! Dr. Muller and her staff are caring, warm, friendly, knowledgeable, professional and clearly the best. I'll never go anyplace else.
Jane Weisberg
Dr. Muller is an exceptional physician. She is warm, caring, smart and capable. Truly one in a million
shelly levine
dr muller has been treating me for thr past 3 years. sheb is extremely knowledgeable and caring.always there to listen to any concerns i might have. the office staff is friedly and concerned highly reccommend the dr
Sarah Wang
Dr. Muller helped with my eye allergies at the recent appointment I went to and I am grateful for that. However, when I was checking out, the front desk charged me $500, and told me that my insurance company would only be covering 70% of all the procedures that I had done during my appointment. However, after questioning this amount and the policies, and having the front desk show annoyance and disrespect, I called my Insurance company myself. They ended up covering 100% of my expenses. I paid $12 out of pocket. I hope this serves as a reminder for others to double check their bill with their insurance company. Although I was thankful to receive treatment, the billing method was unacceptable.
Francine Walker
"Practically perfect in every way". Professional, extremely competent, friendly and highly informative. A very well trained and welcoming office staff, always trying to please and accommodate you in every way, in a friendly environment. What else could one want?
Melissa Waldman
I came in with a serious injury on my eye and they fixed it right away! I was in so much pain and they were so understanding and helpful. So thankful!
Naomi Major
Dr Muller and her staff of amazing doctors are so thorough, it's amazing. They are all super nice, and provide you with incredible service.
Amanda O'Brien
Fantastic experience as always. Everyone in the office is pleasant and helpful and Dr. Muller continues to be cutting edge in her field.
David Tennenbaum
Dr.Muller takes the time to explain every step of the exam,i would definitely recommend Dr Muller.The only opthamolgist i will use.
Joan Bergen
She is wonderful - knowledgeable, thorough, and above all, kind and caring to her patients.
Ryan Casson
Terrific experience. The siblingual immunotherapy has changed my life with respect to my seasonal allergies!
Young Rhee
Great service, Dr Shin under Dr Muller was great as well. Highly recommend.
Karl Frankenfield
The best.
Josh Bowen
Great experience and amazing results.
Julie Figueiredo
Nice office, dr is very pleasant.
Tim Zeller
Excellent !!!!!!
Top notch facilities / equipment / staff.
Highly recommended
Ben Rhodes
Very involved and caring
Dana Levinson
I developed an acute case of dry eye for the first time about a month ago that was really interfering with my ability to function. I saw two ophthalmologists. The first prescribed steroids and lubricating drops every four hours. The second just told me to increase the usage of lubricating drops. But I was using them every hour at that point and still having problems. A friend’s mother, who has chronic dry eye, suggested I try to find a dry eye specialist rather than just an ophthalmologist and so I found Dr. Muller on google.
First, I know the VAST majority of the reviews on here are good. But there’s a few negative reviews that display close to the top, and I want to say how divergent my experience was than the negative experiences described. The office ran my insurance in advance. They were clear from the jump what would and wouldn’t be covered, on the phone before I came, and at the front desk when I arrived. Every additional test they presented as optional and informed me of the cost in advance, and not only informed me of the cost but had me sign a form acknowledging I had been informed of it. As for wait time, I also only waited for fifteen minutes to be seen. And then Dr. Muller spent a considerable amount of time with me both in the exam room and also out in the waiting room really going over my treatment plan and addressing any questions or concerns.
I also just felt taken care of from the jump. This was by far the most comprehensive testing I had for my dry eye since this all started to pinpoint what exactly is causing *my* case of dry eye, and to develop a treatment plan tailored to what’s going on with me. I also found Dr. Muller to be so kind, and it was the first time since this started that I felt like I had a doctor who was really on my team.
Obviously whether the treatment regimen helps remains to be seen so I can’t comment on that. But I know I was finally feeling like a doctor was taking treating this seriously rather than what occasionally felt like a shrug from who I had seen previously. And because of that, I left there feeling confident that even if it doesn’t work, or needs to be adjusted, that we will find a solution.
Grateful to have found this office!
Anita Silverstone
Dr. Muller and her team are the best. They are thorough and very detail oriented. Her expertise in Lasix, dry eye, and allergies made her one stop shopping for me. I have been going to Dr. Muller for years. If you want the best you have found them.
Elena Lazarou
This is a top notch operation. Dr. Muller and her staff are incredibly knowledgeable, professional and caring. I am excited for the long term relationship that I am developing with this practice to help “see” me through the care of my eyes over the course of my life.
Joanne Chormanski
Dr.Muller and team have helped me greatly with treatment of significant dry eye that was causing recurrent corneal erosion. She took the time to assess all potential causes and had a holistic approach to treatment. The corneal abrasions finally subsided under her care and I had laser surgery thereafter that would allow me to see without glasses since contacts were no longer an option and that helped with the surface of the cornea hopefully to avoid further corneal abrasions and with other recommended good practices. Am just sorry I delayed in making my first appointment.
Jay Bloom
Dr. Muller has been a life saver. I came to her with a terrible case of dry eye, with massive complications. I was effectively blind. I had been to 3 other doctors who couldn’t improve my condition. Dr. Muller did a comprehensive examination covering pre-existing conditions, allergies, symptoms, collateral symptoms etc. She has been quite assertive in tackling my condition, including novel treatments that the other doctors didn't offer. I believe that she will effectively cure this condition in 8 weeks, even though I have had if for 18 months. I cannot recommend her, and her very effective staff more highly.
Jane Millard
Laura Macfarlane
Tomas Wise
Nalin Thapar
Scott Evon