Reviews of EyeHealth Northwest. (Ophthalmologist) in Portland (Oregon).
EyeHealth Northwest
5050 NE Hoyt St #445, Portland, OR 97213, United States
Description
Information of EyeHealth Northwest, Ophthalmologist in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of EyeHealth Northwest
Sunday
Closed
Monday
8 am–12 pm, 1–5 pm
Tuesday
8 am–12 pm, 1–5 pm
Wednesday
8 am–12 pm, 1–5 pm
Thursday
8 am–12 pm, 1–5 pm
Friday
8 am–12 pm, 1–5 pm
Saturday
Closed
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of EyeHealth Northwest
I took my mother in for an appointment with Dr. Crawford at EyeHealth Northwest Portland office in the Providence Plaza. He is absolutely wonderful. So polite, professional and caring. I would refer him to everyone. Our entire family goes to him. He is definitely a five star person*****
I like the physicians and office staff well but when I try to call the front office with questions or requests, I estimate I only get through 50% of the time. And I've not found a way to leave a voice message. I did just find a way to send a message via their website and I will see if this works a bit better.
Front desk staff is always so welcoming and patient. They have just updated their system but all the data has not yet migrated so they are using to computers for admitting patients. It was done gracefully and effectively; thank you, Molly! Dr. Brown is always very professional and clear in explaining what he is doing. My whole family has been going to this practice for years and we have nothing but good things to say about everyone there.
Friendly, helpful, and professional/knowledgeable staff. Dr. Crawford is a gem. He is a polite, excellent doctor, who inspires confidence and takes the time to explain, in detail, his findings, the root of the problems, if any, and the solutions to those. I did have to wait 45 minutes to be seen, but the lovely, professional technician apologized and explained that, through no fault of their own, they had become very short-staffed the week before. I actually didn’t mind the waiting and said so. Overall, the clinic is top notch.
I have been going to Oregon Eye Specialists for about 20 years. I always receive the best care from the staff.
I'm very impressed by the constant professionalism and complete courtesy from all staff members.
It starts at the reception desk at check in and continues seemlessly with each staff member I encounter.
I appreciate it more than I can say.
Jim G
J
Had a great yearly visit with Dr. Brown. He's a great provider as is the staff. Also met with Jarrod at the Sight Shop and he never steers me wrong. Everyone is very knowledgeable and personable. I work in the same building as another eye care provider but I have no desire to go there. You guys are the best!
An efficient, well-organized front office; paperwork handled quickly. Always informed as to next steps in the process from intake to final step to schedule for next appointment; zero inapt wait-time. Dr. Crawford and his staff took time to explain and, most importantly, make sure that I understand, what they did, why and what to expect for the future. I left with great confidence that I have an excellent eye care team
The professionality, courteousness, and knowledge of the entire staff is always refreshing, especially during the pandemic. Dr. Crawford never seems rushed, and always answers any questions or concerns you may have. He always checks on prior visits to be sure of your baseline and continued care. Cannot recommend him or his office enough. My parents, family, friends and pastor and wife have also been his patient for many, many years until their passing, and always felt they had exceptional and thorough care.
Outstanding visit yesterday. Everyone there is super nice. Dr. Brown was kind and clear about the procedures during my visit (normal eye exam). Romy made it possible for me to find glasses that fit and that I really liked!
The other employees who work there were also so sweet.
Thanks to all!
OES staff have made every effort to help with my mother-in-law's comfort level when she has been in for her treatments and follow-up exams. They have showed a great deal of patience and care. Due to the wonderful care of the staff, every visit has been a pleasure and easy for her.
I am grateful for this. Since she was so comfortable, she was willing to return after each visit to complete all the recommend surgeries and treatments. These treatments have improved her quality of life immensely!
It has been are real blessing for her!
I had a great experience - this was my first time at this clinic. I appreciated how soon an appointment could be scheduled. I was able to get in within a few days. The optometrist was professional and pleasant. I think I found my new eye doctor! The only minor issue is the parking - be sure to pay attention to where you park and get directions. I was surprised I didn't get lost, ha ha!
I have been going to Oregon Eye Specialists for close to 15 years ~ how fortunate I am to have the same amazing eye doctor the entire time!!! Dr. Eric Brown has been my “go~to” doctor for anything eye related. Seeing the same doctor through the years has been quite a comfort as I age and my eyes change more frequently than when I was a youngster. Not many people can say they’ve had the same eye specialist for almost 15 years!!! I also love that I can visit the Sight Shop right after my appointment and order new glasses/contacts immediately! They’ve made it SO convenient by having the Sight Shop in their office. I would NEVER choose to have another group of people take care of my eyes.
The office is well run and efficient and everyone was friendly. There were no delays in my being seen on time. As soon as I got my prescription I was able to choose a frame and have the optometrist put in my order for new glasses.
My doctor Thomas Crawford is the very BEST. He knows his stuff. He listens to his patients concerns. He truly cares about his patients period. His staff,nurses,MA's are wonderful. I LOVE my doctor and his staff. I believe I have been his patient since 2011. As a matter of fact I have referred friends and family to Dr. Thomas Crawford. Thank you for awesome care.
I had an eye injury on Sunday and called the OES answering service who got me connected right away to Dr. Martin Balish, my eye doctor. He listened to me, told me what I should do (and not do). Then he said I needed to be seen asap and he would contact the on-call dr. Before hanging up, he reassured me that while he hoped it was just a cornea scratch that whatever it was, we'd work through it.
Dr. Thomas Crawford called me within a very few minutes and asked me to come in, asked how long it would take for me to arrive (25 mins) and told me how to find him in the quiet building. He was outstanding and caring to the utmost. He checked my eye (I had rubbed off the exterior film that covers the cornea) and installed a bandage lens, prescribed antibiotic drops (working with the pharmacist to find out which ones they had available since they needed to be started right away), and arranged to have me come in the next day. I went in, he checked it, said there was significant improvement, but the bandage lens needed to stay on the full 72 hours and he needed to see me again on Wednesday. He came out with me to the scheduling desk to let them know that they needed to fit me into his already full schedule. I came in on Wednesday, he removed the lens.
My vision in that eye is nearly back to normal already. And the OES experience was entirely wonderful from start to finish. The techs were great, too, as were the front desk people, and the answering service! If you have to rub off the covering of your cornea (which is quite painful, I might say!), OES is where you want to go for help. I couldn't be more satisfied and frankly happy.
I highly recommend Providence Eye Care. Scheduling an appointment was easy, the friendly staff at check-in was efficient and fast. The technician who gave me the initial eye check up was warm, friendly and knowledgeable. Dr Crawford is excellent! He is very knowledgeable, kind and caring.
From the person who checked me in, to Dr. Brown, to Jarrod who helped me select new glasses, everyone at Oregon Eye Specialists was professional, courteous, and kind. I was impressed with the level of expertise I experienced with Dr. Brown and Jarrod made selecting new glasses both informative and enjoyable. I am very pleased with my choice of eye care professionals!
Dr. Thomas Crawford is one of the best doctors I've ever had. He's been my ophthamologist for twenty years or more, not only handling the usual eye exams and prescriptions but also some surgery and other eye issues. He's skilled, knowledgeable and experienced, of course. As importantly and harder to find, he's a kind and empathic person who both listens with concern and communicates in a clear, respectful and patient manner. I wish all my medical practitioners could be of the same outstanding caliber.
I trust the people who work here, especially Dr. Crawford. Their demeanors are confident, which relaxes me. I have been a patient for about 7 years and am always pleased with the care I receive.
Everyone I dealt with, from the receptionist to the doctor, apologized for the long wait ~ which wasn't really that bad! But I appreciate that they cared enough to mention it. Shannon and Dr Richard were both friendly, helpful and knowledgeable . When Dr Richard said the word "cataracts" I was freaking out on the inside, but she put me at ease. Thank you for that!
Everyone that I encountered, front desk and Dr with whom I had my appointment, were friendly and professional toward me and among each other. I felt confident with the COVID-19 Precautions and Procedures that were in place. My appointment was on time and the Dr was personable, determined the cause of poor vision with new contact lens prescription for one eye. I was provided with a trial lens and he took back my unopened box of lenses that were incorrect. In addition, he took the box to be returned and said replacement box of lenses would be ordered as replacements at no charge. My expectations were exceeded in every aspect of my appointment.
Dr. Crawford is always present, kind, and attentive. It's a pleasure having him as my physician. His assistant Kim is friendly, kind and efficient in her work. Everyone I encounter at OES makes me feel welcome and cared for.
I was seen promptly and not kept waiting long. I got a new doctor (Zoey Stombous, hope I spelled it right) and I love her. She answered my questions and I feel very confident in my level of care.
I had lost my wallet in the parking garage, and searching for it made me very late for my appt; the next available time was months out. Since I'd been having vision problems, that was not good news. The staff had compassion for my already bad day and worked hard to fit me in: do the exams, write a new Rx and find an old record. I am VERY appreciative of the above and beyond kindness and service they gave me!
Everything was great, everyone that I have encountered was so nice. They made it so much easier and and less nerve wracking for me since I was going by myself for the very first time. I love it, my experience was great. Thank You to everyone for working so hard and for making me feel welcomed.
Covid safety procedures excellent. I felt very safe. Dr. Brown was very pleasant, patient, very skilled. Eyewear person was friendly made excellent suggestions based on my vague description of what I wanted in my next pair of frames. They also reviewed my insurance coverage and helped me into a very nice and affordable pair of glasses. I appreciate the great service at OES!
Dr Crawford and his team were understanding, empathetic and knowledgeable. They had a busy day the afternoon I was there, but they all still took the time to make me feel like I was actually listened to. Thank you all so much for your kindness. Bless you all
THIS REVIEW IS BY THE HUSBAND OF THE ABOVE ACCOUNT HOLDER: I have been a patient of Dr. Thomas Crawford's for many years and he has treated me for many eye problems including bilateral retinal detachments (one requiring a vitrectomy) with appropriate retinal specialty referrals, abnormal optic discs and cataracts. Today's visit was for a pre-surgical evaluation in preparation for cataract extraction. Although I am a retired Internal Medicine physician, Dr. Crawford ensures he answers all my questions and confirms I have a good understanding of my eye problems and the necessary evaluation, available treatment, and follow-up. I have referred my wife, my daughter and her family, many other family members, and many patients when I was in practice to OES and to Dr. Crawford in particular. He is 5 star physician and I recommend him and OES without reservation.
Excellent service. Reception is easy and efficient and staffed with pleasant, personable people. The technicians and the doctors are great. The service is outstanding - everything is explained in an understandable way and questions and concerns were addressed efficiently.
Oregon Eye Specialists on NE Glisan has always provided me a positive experience. Great staff and eye-wear options. During the pandemic, they've stepped up to meet the safety requirements that protect both patients and staff. Highly recommend.
Anna was great, very patient with me when I got anxious about the eye pressure test. Dr. Crawford is always kind, professional, and informative.
I can't possibly rate this experience high enough - everyone I encountered was helpful, thorough, compassionate and professional. Everything was explained to my satisfaction, I didn't feel rushed or like I was just another client number on the spectrum of the daily schedule. I am beyond satisfied with how I was treated. I wish there could be more than five stars!
My experience and results were superlative. Dr Lyon and her staff were the consummate professionals. I was given all the information I needed to make informed decisions about my care and the results were excellent. I would highly recommend Dr Lyons for anyone needing cataract surgery.
I highly recommend this clinic. My husband and I have been going here for 4 years.
We both have received excellent care. Our eye check-ups have been thorough and professional. The front desk and all those involved in our eye health are great.
Not knowing what to expect from my experience at oregon eye specialist I was very pleased with the staff and how everyone was polite and respectful. The staff answered all my questions and set my mind at the ease. I thank them all for a wonderful experience.
Currently in office waiting for doctor wrap up, 2 hours after our appointment
Pleasantly surprised with the service and knowledge of the staff. Will be back next year!
OES was great, I highly recommend them. They made me feel comfortable. Dr. Lombardi was clear about my eye issues and very professional.
My appointment was timely, covid precautions very good, wait time very short. I met with a new opthamologist (new to me) who was very professional and well qualified.
Dr Crawford gave me a thorough eye exam and explained everything well. He showed real interest in my eye health. I’m extremely happy being a patient here.
Nothing but an amazing experience all around. Honestly it’s like stepping into a good friend or families home. And what can I say about Dr Crawford? He’s a super nice guy and a miracle worker.
My experience has been nothing short of fantastic and my extreme dry eye issue was not only addressed but corrected within two visits which was life changing.
OREGON EYE SPECIALISTS ARE A TRULY PROFESSIONAL EYE CARE CLINIC. DR RICHARD IS AS COMPETENT AND PROFESSIONAL AS ANY EYE PATIENT COULD HOPE TO HAVE. I WOULD RECOMMEND HER TO ANYONE AT ANY TIME FOR THEIR EYE CARE. I THANK HER VERY MUCH.
Completely happy with the outcome of my eye surgery provided by Christen Richard, MD. Highly recommend Patti (Celeste) Bergin
Wonderful, caring staff and doctors. Very professional and friendly. I feel well cared for.
These are exceptional professionals with their knowledge, and the same with the service they provide. First class knowledge and first class service. They are the best!
Dr's are excellent, and all staff are always happy and very helpful!
Great experience. Everyone was nice, efficient and felt safe.
Dr. Crawford is a very caring person and I highly recommend him.
I think they are a great group of people. I am very impressed with how my new sight is doing.
Very efficient, professional operation with each staff member and provider encountered.
Everyone is very nice & comforting. Very thorough 😊 …
Very caring team of persons great MD
Dr Crawford
Everyone is always thorough and professional.
Duty conscience and welcoming. Friendly bunch of workers
You guys are best eye docor
Wounderfull Dr Richards
(Translation) Very very kind and professional
Respect, I am very, very grateful, I was worried, sad, and I left happy with hope because they gave me a lot of hope to be able to cure my eyes. I am completely grateful.
(Original)
Muy muy amables y profesionales
Respeto yo estoy muy muy acrdesido yegue preocupado triste y salí alegre con esperanzas por gue ellas me dieron mucha esperanza poder curar mis ojos estoy completamente agradesio