Reviews of The LASIK Vision Institute. (Ophthalmologist) in Philadelphia (Pennsylvania).
The LASIK Vision Institute
555 E City Ave Suite 1010 Ste 1010, Bala Cynwyd, PA 19004, United States
Description
Information of The LASIK Vision Institute, Ophthalmologist in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of The LASIK Vision Institute
Sunday
Closed
Monday
8 am–10 pm
Tuesday
8 am–10 pm
Wednesday
8 am–10 pm
Thursday
8 am–10 pm
Friday
8 am–10 pm
Saturday
8 am–5 pm
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Friday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Reviews of The LASIK Vision Institute
Amanda Pacropis
I went in on Monday and had my procedure on Friday. I expressed that I was super anxious & they prescribed me medicine prior to my procedure which really helped. I was in and out in less than an hour on Friday. I was good to go by Saturday morning for an engagement party! I cannot recommend the procedure enough and all of the staff was very kind and helpful.
Anita Salhan
Got my surgery done in January of this year. Wanted to wait before writing a review. Best decision ever!!! The procedure was quick and painless. There was some discomfort of pressure feeling but nothing unbearable. Everyone made me feel super comfortable. The whole process took about 5 minutes. Only thing I would say is your eyes get sensitive to light, which is normal. Go for it you will not regret it! Thank you for 20/20 vision.
Shaquia Riggs
I had an amazing experience. I was nervous about getting LASIK at first but the staff made me feel comfortable. Everyone was informative, pleasant, and helpful. The day of my procedure I was there for less than an hour. My only regret is not getting LASIK sooner 😂. …
Ryan Z
The procedure took less than 10mins. The whole team was great from scheduling the consultation through followup appointment. Recovery was pretty simple as well. It's been 2 months and I don't miss putting in contacts or finger smudges on my glasses.
K
Okay, so it has been 6 months since I had Lasik and here is my review.
I would not recommend anyone get Lasik unless the doctors have promised you perfect vision. I am in the need of glasses and contacts again anfter having Lasik and this is super frustrating since not wanting to wear contacts was my whole reason of getting Lasik. On top of that huge problem, I have had a lot of symptoms after having Lasik such as blurred vision, eye pain, eye floaters, and super dry eyes (feels like a pointy eyelash is poking my eyes). The doctors and everyone from the office is very professional and listen to your concerns so this review is not about them. I just thought it would be helpful for people to know that there is a potential that you will suffer with these symptoms and that you will need glasses again. I wish I never had Lasik but I can’t go back in time. I just wanted to provide some feedback for people who are thinking of getting it because it is not a cheap procedure and we are all working hard to make our money these days.
Samantha Koeuth
I had the most amazing experience! My vision was 20/10 the day after my procedure! The entire staff from front desk receptionists to doctor were completely professional and friendly! My only regret is that I didn’t do it sooner!
Katiuska Jones
Everyone from the front desk to the physicians were so very pleasant and professional. They made me feel at ease as they explained everything in detail. My procedure was a 🙌 success! Thank you for a wonderful experience!
Kat, …
Carol Gramiak
Thank All of you at the LASIK Vision Institute You have changed my life. I never thought that I could ever get away from wearing my glasses 🤓 but here I am having 20/20 vision. Thank you so much! …
Matt Fink
From start to finish they made the process feel safe. Everyone made it their priority to make sure I was well informed and comfortable from the initial consult to the procedure. I really couldn't believe how quickly I was able to schedule the procedure after the consultation I was deemed a candidate for LASIK. The exam was thorough prior to the procedure. All machines were thoroughly disinfected/clean and overall the office feels well kept and clean. The staff is efficient and well prepared to answer questions without making you feel rushed. To receive a call the day before the procedure from the Doctor was a pleasant surprise that set my mind at ease. On the day of the procedure, they provided everything I needed for a successful experience including easy to understand post op instructions along with all drops. This is perfect customer service not having to make a separate trip to the pharmacy. Everything was provided and they made sure to walk through the instructions and each of the drops.
Ashley Richardson
My Experience at the Lasik vision institute was an all around such a wonderful experience… The staff was very friendly and welcoming which was a plus!! The procedure took maybe about 15 minutes. During the procedure the doctor made me feel so comfortable as I was beyond nervous. He talked me through the whole procedure and before I knew it the procedure was finished!! I felt so great going there the next day for my follow up to tell them I can finally see after 20 years of wearing glasses and contacts.. I would definitely recommend this procedure for anyone who qualifies!! It is seriously life changing..
Tricia Tomaszewski (trishinboots)
I gave myself the gift of 20/20 vision for my birthday this year and it's blowing my mind. I was a -7.50 prescription for contacts and glasses pre-LASIK, which I can't find a conversion for but it's worse than 20/500: aka, I was legally blind without glasses or contacts. Now, after a 10-minute painless procedure and a few days of avoiding electronics, actually resting, and taking a TON of eyedrops (can I buy stock in Blink?), I have *better* than perfect vision. I'm so impressed. This is insane. I can't believe people are just born this way.
Shout out to the LASIK Vision Institute team in Bala Cynwyd -- especially the ladies who answered my five billion questions, Dr. Loeser who did my pre-op and post-op exams, and Dr. Procope who actually did the surgery and was the first person to wish me a happy birthday this year.
If you're considering LASIK, definitely schedule a consult here! They answer all of your questions and the procedure itself is not nearly as awkward as everyone says it is. You can literally walk yourself out of the room and call your own cab home after. You won't regret it.
Alliyah McClary
Best decision I’ve ever made!! I was skeptical, I never thought I would be able to see without my glasses. Now I can see clearer than ever before. I thank the LASIK Institute of Bala Cynwyd, PA. Not only did they treat my Astigmatism and Nearsightedness. The whole staff was comforting, professional and nice. I’m very appreciative.
Joey Reyes
From the very first time calling for a consultation to the follow up appointment post-op, my experience was fantastic. Everyone is very informative, friendly, and attentive. Lasik has been on my agenda for several years and after losing my glasses 3 weeks ago in the ocean, I bit the bullet. Now with someone with 20/20 vision, I don’t regret a thing.
The procedure itself was very quick and smooth. Dr. Procope did a phenomenal job at talking with me and calming my nerves throughout the procedure. The stress balls really helped as well! Immediately following the procedure, I could see! It was incredible and such a relief after a 10 minute process. I recommend closing your eyes from getting in the car until after your 3-6 hour nap. The follow up itself was very quick and my eyes were checked for proper healing, everything was perfect!
Thank you to everyone at the office for changing my life! I will never forget it. :)
Ralph Peña
Oh My God! This place was amazing. So I've been on the fence for over 3 years. And watched the person who referred me to see if they lost their vision or had any side effects. None! So then I can and got my procedure done. Not only was the process SUPER fast! ( 10 minutes) and it didn't hurt one bit!
I really loved how the doctors talked to me the whole procedure and told me what they were about to do and what to expect which removed any fear or doubt. It really put me at ease and I loved it.
Let me not forget how friendly the staff and doctors were!! It really set a new standard for what I expect in the medical world. I guess when you pay for services you get treated much better, I felt like royalty from the moment I walked in as compared to a ER in a hospital smh.
But overall I am beyond satisfied! And the only thing I wish is that I would've done this sooner!! Thank you , I love my new eyes. Definitely the confidence I need to move forward in life. I also gave it a few months before writing this because I wanted to be sure. Best birthday gift to myself ever.
Brianna Cheli
I cannot say enough good things about this place. I was terrified about Lasik, but the team there was so supportive and kind during the entire process. I am very grateful to them.
I am loving my new vision and so happy I pulled the trigger on something I had been considering for years. Worth it!!!
J B
Called Monday, Pre Opt Tuesday, Surgery Thursday, 20/20 Friday. The staff was amazing. Never write reviews but these guys deserve a great one. Thank you!!
Ankit Agarwal
Very professional and corrected my vision. Proper guidance and suggestions. It took 5 min all it takes.
Definitely recommend
Thanks Team
Keith
From start to finish they made me feel comfortable. From the ladies at the front desk all the way to the surgeons. They are very thorough with there eye exams. Answered all of my questions. I went in nervous. There are so many horror stories when you research LASIK on line. I can say over a month out this was the best decision I have ever made. Make sure you follow the post op care as instructed
Sienna Piccoli
Best decision ever to be made!! Fast and easy process! Employees here are amazing and very nice! Overall 10/10 experience!
Christian Pérez Colón
Just got back from my follow-up appointment and the results are spectacular. 20/15 vision. I spent 20 years with glasses and contacts and am completely thrilled with not having to use either anymore. The staff were welcoming and answered all of my questions and addressed my concerns. I highly recommend LVI to anyone considering LASIK correction.
Jon Moss
Phenomenal experience at LVI last week. Went in for an 8am procedure Thursday morning and was home by 9:30. Both doctors and the staff were all tremendous in making it as seamless a process and procedure as possible. Vision was immediately corrected and confirmed at 20/15 in my day-after appointment. Aside from drops there is no recovery process at all and I didn’t feel any pain during or after the surgery. 10/10 would recommend!
Kevin Recines
Great experience, I went for a free consultation and at the end same day I was approved surgery, so now I’m waiting for recover I went the next day for a follow up and I was 20/20.
Andrew Main
TL;DR: If you are thinking about doing it, do it!
I went in for a free consultation back in December of 2021. As a glasses-wearer for nearly 30 years, I was apprehensive and skeptical.
I did not feel pressured or like the staff members examining my eyes had hidden motives or agendas. I was not bound to any commitment or price quote stipulations. They assured me that if I chose to schedule the appointment at any time, they could correct my vision to the point where I would no longer need glasses or contacts. After a bit of research, I eventually scheduled the appointment.
When you get to the office on your procedure day, expect to wait. I waited for approximately two hours, which is understandable. It is a popular procedure with a giant client base. I would much rather wait than receive rushed treatment. They give you a post-op supply bag that includes: medicated and soothing eye drops, sunglasses, and a face shield for sleeping. They also provided oral supplements to promote eye strength. They also give you clear and easy-to-follow instructions for what to do after your procedure.
The procedure was intense but also very brief. After getting numbing drops placed in each eye, it lasted approximately seven minutes. It utilizes two lasers - one to make an incision and the other to perform the actual corrective surgery. Your surgeon performs a few steps in-between by hand (folding over the incisions, I think?). I felt immense pressure and experienced momentary blindness. But, this is normal. By the end, my vision was very hazy, as if I had been swimming in a heavily chlorinated pool. However, I could see!
Upon getting home, you must keep your eyes closed for at least 3 hours. During this time, I did experience some slight stinging pain, but nothing overwhelming or unbearable. Later that evening, my vision was still blurry, and I had some sensitivity to light, but the cloudiness had gone away. After 12-14 hours, a lot of the blurriness had dissipated. Throughout that next day, it got even better. I am now almost 48 hours post-op and just drove myself to my follow-up appointment. I am 98% there, with a bit of residual dryness and blurriness, especially in the morning. The recovery time is way less annoying than I had anticipated.
Scherlin Bonilla
Recently, I got my lasik procedure done here! They did an amazing job! They made me feel safe and comfortable throughout the whole process. They were also so kind and professional. I can now see so clearly and perfectly! I am happier than ever! A huge thank you to the LASIK Vision Institute!
Dave Dugan
A friend of mine recently recommended this place and I ended up getting Lasik here a month later. Had a very good experience. Everyone was nice, professional and helpful. First you go in for a consultation and you can get surgery the following day like I did. The surgery is quick and easy. You’ll need a ride home the day of surgery from someone you know, and they give you eye drops and vitamins to take daily. No more glasses or contact, feels great!
Charmaine Smith
No more glasses!!! I got lasik done over a month ago. It was quick. There was lots of people there getting the procedure done, which made me comfortable. Office staff was ok. They make everything really easy for you all the way down to financing. I do wish they would have walked me through what they were doing to my eyes while I was getting the procedure done because i was very nervous. Other then that I would highly recommend.
Rome Rivera
Everyone from the ladies at the front desk, the doctor in the back, and the surgeons were so nice and courteous. They all make you feel so safe and confident. They take care of you and give great energy. I had my lasik done and they made me feel comfortable and supportive. After i was finished we all laughed and joked until my ride arrived. The surgeons were so professional and skilled. Highly recommend getting lasik here.
Giovanni S
Excellent service and very professional. From first consult to final checkup, it took less than three weeks. Throughout the entire process all of my questions were answered and I felt there was ample experience to trust the team with my eye sight. Couldn't believe how quickly I had a brand new set of eyes - very thankful. Highly recommend.
Erica Hayes
Best decision I've made. My only regret is not doing it sooner. I got it dont last Thursday. My only advice is keep your eyes closed during the ride home and sleep as much as u can when u get home. I slept quite a bit...more than the recommended time but it was worth it. When I woke up I could see clearly and it was as if I had no work done on my eyes. I felt nothing. And the process was so quick. It was less than 2 minutes per eye. The whole team there is just so friendly and informative...makes the whole process a breeze.
Vee Marie
It’s almost been a week since I had the pleasure of getting my vision fixed by The LASIK Vision Institute. First I liked to say all of the staff is absolutely amazing, they’re all so friendly & they make you feel extremely comfortable. I truly appreciate Brittany who went over the checkout process with me. The only one complaint was the day of my surgery I was there for about 4 hours waiting when the whole surgery is only about 10-15 minutes long. But I would definitely recommend using the LASIK Vision Institute.
Eunice C
The procedure was quick and painless. There was some discomfort of pressure feeling but nothing unbearable. I was 100% nervous and on edge during the procedure but they talked me through to ease my mind. Highly recommend for anyone who spent the last 5 years thinking of getting this done (like I did)!
Alison Foldetta
Went in for my consultation in early May. It was a very thorough exam, and I was deemed a good candidate for lasik in both eyes. I scheduled my surgery for a few weeks out, although they had earlier availability. On the day of surgery, I was nervous, but everyone was understanding and walked me through everything. Dr. Lozer has great “bedside manner.” There is a lot of waiting on the day of the surgery, but the procedure itself was quick and painless. My particular surgery was 5 seconds per eye. I needed about 3 days to feel better. Went in for my follow up yesterday, 20/20 in both eyes and no additional follow ups needed! HIGHLY recommend.
Miriam Kuilan
I'm so happy that I made this decision and chose LASIK in PA for the Procedure. So worth it. Friendly office & doctors
Ericka
I can not say enough good things about the LASIK Vision Institute. From the moment I first called to set up my consultation through my follow-up appointment after my surgery - the entire process was seamless and smooth. I did my research before deciding on a location to have my Lasik surgery performed and other places I reached out to seemed too busy and uninterested in having me as a patient. The LASIK Vision Institute was the complete opposite. Sabria who works at the front desk is an actual ANGEL. She talked me through not only the consult but consoled me the day of my surgery when I was very nervous. As she insisted, the nerves were normal but SILLY after how easy the surgery and recovery were. Dr. Loeser was the doctor who I met with during my consultation and follow-up appointment. He was extremely knowledgeable and helpful. He even called me on Saturday (on his day off) after my surgery to help with the post-op instructions. Dr. Procope was the surgeon who actually performed my surgery and I cannot say enough nice things about him as well. He did an incredible job and I am ECSTATIC with my results of 20/20 vision. Be prepared to not be able to open your eyes after getting in the car after the surgery and have some discomfort for about 3-4 hours while your eyes heal. When I was able to open my eyes approximately 4 hours after the surgery, they were very sensitive to light but my vision was PERFECT. It was miraculous. I would recommend this procedure to anyone who is considering it. Treat yourself to PERFECT VISION!!! This has already changed my life and I cannot thank the LASIK Vision Institute enough for all they have done.
Remy G
Had my Lasik procedure completed at the Bala Cynwyd location about a month ago and it was one of the best choices I’ve ever made. After my virtual consultation, I went in for an in-person consultation. I spoke with Brittany and the doctor about the process and they made me feel informed, excited and confident in choosing them to do my surgery - so much so that I chose to do same-day surgery! The procedure was quick and easy. I went in for 2 follow up appointments and my vision is now 20/10! I couldn’t read anything on the screen before, so this is an amazing outcome.
Overall, I am extremely pleased with my results and the experience I’ve had here. I HIGHLY recommend choosing the Lasik Institute of Bala Cynwyd to perfect your vision!
Alicia Fullman
My experience with The LASIK Vision Institute was awesome from the beginning to the end. The receptionist that I met with was extremely friendly and calmed all the anxiety I was feeling about the procedure. The doctors that I met with explained everything to me and made sure I knew everything that was happening from the beginning to the end. During the procedure, I really did not feel anything. We actually laughed at some jokes during it. After the procedure I did not feel any pain or discomfort and after I woke up, I almost cried because of how clear I could see. I would definitely recommend them set anyone who is looking into LASIK!
Teri Turner
I'm totally glad that I picked this office to have my Lasik surgery done. The staff there made the experience easy for me. I would highly recommend this office specifically to have yours done.
Luisa Molina
Had a great experience! Everyone was great in there very friendly. At first I was worried when I scheduled my visit worrying about cost and if it was going to work out . As for my vision it’s way better than it used to be. It’s a little blurry after the procedure but normal since they are adjusting. The doctor explain how it would be before and after. They didn’t lie or hide things on how it would work out. Jess was really nice to explain to me about how much it would cost and what it would cover. Thank you Jess! Vanessa was great as well very friendly. She schedule me quick to get procedure done. Guadalupe was very friendly as well. This is a great place to go for your eyes. They have great doctors and staff and they also speak Spanish which is great!
Theo Williams
Today is October 19th 2019, Yesterday I had an appointment to visit the LASIK Vision Institute. When I arrived for my scheduled appointment time the staff immediately greeted me. After they did the initial consultation I was informed they may be able to perform the procedure that very same day. After discussions of payment and financing I was all in. The pricing is affordable and reasonable and they have amazing financing too! The procedure was performed 4 hours after my consultation giving time for my dilated pupils to return to normal. The procedure started around 4:15pm and by 4:30pm I was done! The procedure was fast, painless and relaxing. The doctor was very professional and just like the staff he was very direct and explained everything 100%. They made sure I had sample eye drops with a prescription for more eye drops before I left the office. This was as amazing experience for me. After I got home I had some tearing and slight discomfort and around 9pm I fell asleep. I woke up for work at 6:00am and my eyes felt much better. My eyes took some time to adjust but after an hour, It felt like I never had any procedure done to my eyes they felt normal but the results are amazing! It's 10:01am the very next day after this procedure and I feel amazing and my vision is incredible and from everything I've read it only gets better. I highly recommend LASIK Vision Institute! This has been an amazing experience and I'm not even done I still have a follow up appointment after work today at 6:00pm and it's a Saturday! now that's some amazing commitment from a company. If you want to see better please choose LASIK Vision Institute.
Ciara Walmsley
I got my consultation done on a Thursday and the next day I was in for the surgery. I was extremely nervous but the day of my consultation, they described everything to you that they will do, and how the process works. They are very personable. They answer any questions you may have and they always look happy to help. The next day for my surgery, I was extremely nervous but once I was in the room Dr.Barry, talked me through the whole process, told me exactly what he was doing. The whole process was short and sweet. For someone like me who was extremely nervous, by the middle of the procedure, all my nerves went away. It’s painless and quick. The couple hours after are a little hard but after you go home, and take a nap, I felt great. I could see and even drove to my POST OP appointment the next day. If you’re hesitant on getting LASIK, don’t be! It’s quick and easy. I’m also financing my LASIK, and my monthly payments fit my budget. I’m glad I choose here to get this done!!
Brendan Guzman
Firstly, regarding the operation itself, it may be uncomfortable for you. There were moments where I felt very overwhelmed, and the 6 hours following it were tough for me to manage. Eye soreness and an intense burning sensation are guaranteed, but it does eventually go away as the eyes heal up.
However it was all worth it!!! Everything else was excellent! The service, the comprehensiveness of the exams/eye tests leading up to the surgery, and overall demeanor of the staff to prepare you for the operation were high class. The surgeon and assistants in the room during the operation also did a phenomenal job explaining what was happening while answering your questions/calming your nerves (since you're awake). Initial follow-up was a breeze and I am going in for my second follow-up tomorrow, which I imagine to go just as smoothly. Any discomfort or nervousness I felt during or after surgery are a distant memory, now that I have perfect vision. I've worn contacts and glasses for 15 years, and now I don't have to again for decades more to come. What a feeling! If it's something you've thought of getting done more than twice, just go for it. And go here to get it done, too. :)
Jennie DiGiacomo
Finally got rid of the reading glasses! I had Lasik done to one eye (mono vision) and now I can literally see EVERYTHING! I love it! Love it! The doctors and staff here were wonderful through the whole procedure. I felt comfortable with my eyes in their hands. If you’re tired of those reading glasses this is definitely for you. Thank you LVI !
Courtney Dwyer
I got LASIK done yesterday and it was a great decision. The staff is EXTREMELY nice, knowledgeable and comforting. I was nervous before the surgery and they were able to answer all questions and put my mind at ease. Even though there were a lot of people in the waiting room, they still make every individual feel like the only patient. There was a bit of a wait to get the surgery itself done but that's expected.
The surgery itself was a bit odd. They numb your eyes so you don't feel anything, you can smell the laser but not feel it. You stare at a green light with a black background, the whole experience is otherworldly. I would caution claustrophobic people to perhaps ask about the machine because it is extremely close to your face.
But it is definitely worth it, it's very nice to be able to wake up and actually see my surroundings.
Lauren Giamo
The staff is incredibly friendly and nice! I work in customer service, so I always have extremely high expectations and standards... they did not disappoint! The doctors are friendly and patient. The procedure itself is quick and they explained it all to me before and during, so I felt in good hands. So far my vision correction is completely worth it!
Caleb David
Amazing results (20/20) just one day following procedure. Totally worth it. Be prepared to be waiting for up to 3½ hours during the day of the surgery; surgery itself is quick and painless though.
Jessica Rivera
The consult appointment was a breeze. Everyone was very friendly and helpful. I am scheduled for the procedure next week and I am looking forward to it!
This an update. I had my procedure yesterday and it went amazing! The doctor was so awesome. He spoke to me the entire time and I think he could sense I was a little nervous so he was cracking jokes. No regrets here! My eyesight has already improved. Can’t wait to start the new year with my new vision!
Vin “Vin” DotC
Went in for a consultation and they were able to schedule my surgery the very next week. The staff is friendly and helpful. The procedure itself is fast and painless. After a week I already started seeing better than I did with my contacts. I would recommend Lasik to anyone that is nearsighted like I was. It is awesome not having to deal with contacts or glasses anymore!
Olga Kelerikh
I read reviewers for this location which were good! I drove an hour of my way to come specifically here. The staff was amazing, talked me through the whole
process. Made me feel comfortable about getting Lasik done w/them. The whole process was super easy and seamless.
Had the surgery yesterday, post-op process was a bit rough but the results are amazing and I would absolutely do it over again.
If you are thinking of getting this done, I highly recommended this office/location. The staff is amazing, thank you to Vaneza, Jess, Jess, Jenna.
Gid Merz
It’s incredible to see the world through my own eyes. Although I have wanted to get lasik surgery for a while, I’ve always felt queasy about anything coming near my eyes. Even when I made the decision to come in for a consult, I still felt nervous. Thanks to the professionalism and care that all the staff at this office provided me during my first consult, I felt welcomed and reassured that I was making a good decision. Dr. Shah‘s professionalism and confidence that made me feel safe and excited for the procedure. The procedure itself was relatively quick, and although it felt a bit uncomfortable, it was never truly scary. After waking up from a nap after the surgery, the results were incredible! Even just hours out from the surgery, I could see out of my own eyes perfectly. Thanks to the great team at the LVI, I have nothing but excitement for the future ahead of me with my new and improved eyes
Toya Allen
My experience has been awesome. From my consultation to my surgery, the staff are excellent. Everyone kept me well informed, answered any questions and were very welcoming. The doctor was excellent during my procedure with keeping me updated with everything that took place. I left my appointment feeling excited... and I could see! Thanks to everyone at the Lasik Institute for making this an awesome experience truly.
Katie Koplitz
The office is really busy which can be both a positive and a minimal frustration. For my consultation they were kind and prompt and let me know all the things they were doing. On the day of my procedure I did wait in the waiting room for 1.5 hours before being addressed so while a little frustrating they do say to plan for 2-4 hours so really it wasn't that bad.
The procedure itself was a breeze. Whatever you think it is like is 10 times worse than it actually is. It's weird, but you don't really feel a thing. Dr. Shah talked me through everything and helped me with my anxiety about the procedure. The nurses in the room had a great time and we chatted through the less than 5 minute procedure.
The next day for my follow up I did wait an hour to be seen which was a little irritating, but not so bad if you know it's going to happen.
Basically in 16 hours my vision went from 20/2400 to 20/30 and will get better and better every day.
Hands down totally worth it and I'd recommend the procedure and The Lasik Institute to anyone who's interested in the procedure.
vincent michneiwicz
The experience I had was great! The nurses, staff, and the surgeon treated my family as well as me with utmost respect. They made me feel at ease with the whole procedure. They walk you through every step and they answered every question. And the best thing about them is that they make it so you can see without glasses and contacts. By far the best service I had ever had!! The Lasik vision institute is a great place to get your vision to 20/20 perfect! Would and will recommend them.
Kevin Cariño
The staff members at the Bala Cynwyd office are super kind, caring, and professional. They walk you through everything you need to do every step of the way. LASIK surgery is uncomfortable sometimes, and the staff tells you exactly what to expect. Jessica G and Vanessa were organized with scheduling and paperwork. Jessica L was very friendly and also has a great fashion sense. Megan M is the nicest person on the planet, probably. Dr. Shah was very reassuring and confident in his skills. I felt like part of the family as soon as I walked in. 10/10 would recommend to a friend.
Chaz Allen
Great experience. Staff are very nice and professional. Everyone made you feel comfortable throughout the process. The surgery was quick, 10 min and it was over. That first few hours was annoying with eyes feeling like something in it. But after one day 20/20 vision a should continue to get better as eyes heal. Would recommend.
erica whelan
I was super visually impaired before, and relied HEAVILY on my glasses/contacts. Now I can see perfectly and its only
been one day post-op. Not only are the obvious improvements in my vision prompting me to give the LASIK Vision Institute 5 stars, but the staff and doctors were such a delight. They were all so welcoming and reassuring, especially to patients who are more nervous like myself. I would recommend them to anyone.
Letta Brown
Dr. Williams (surgeon), Dr. Loeser, Dan, Roxana, Sabria, and Kiesha are amazing! Everyone who works here is pleasant, helpful, caring, and I could go on and on. The process was easy and everyone made me feel like I was family. I felt really taken care of through the entire process. I'm so glad I reached out to them and utilized their services. I can see now too. That's a bonus!
Deanna Havink
Such a great experience from start to finish. I got lasik done here on 09/30, it went amazingly well. Everyone was super nice and answered any and all questions thoroughly. I would recommend this place to anyone!! So beyond happy with my results! Bravo to Dan, Chris Williams and the rest of the staff that helped me through this life changing procedure!
Brad Wilks
Great experience and would highly recommend it to anyone! The staff are friendly and helpful. The facility is clean and they have top of the line technology. The overall process was easy and thorough. The surgery was much easier and less intimidating than I thought thanks to the doctor and staff as they understand that people are nervous and they engaged me in light hearted conversation throughout the procedure. The doctor that did the procedure has a ton of experience.
Bridget Ruffin
The staff was courteous and professional. The procedure was fully explained and I was given an appointment within a week. The Lasik procedure was painless and the first day is rough due to discomfort and tearing. The next day my vision was improved and my eyes were almost back to normal. The follow up went smooth and I would definitely recommend them to others
Johnathan Galka
First off let me say that I absolutely hate people getting close to my eyes! I also have an astigmatism and glaucoma. So the surgery wasn't something I rushed into. I had been contemplating LASIK for years and even got a consultation with a competitor in NJ. The staff is awesome! They answered every question I had. I had my consultation on Friday and my surgery the next Friday. The Dr walked talked me through the procedure. It took about 15-20 minutes. On my way to my follow up appointment the next day I was in awe of the architecture that I see on the buildings that I couldn't before with my glasses. I wish I would have done it years ago!
s thigpen
From the consultation to my 4 week post op appointment, the staff had made me feel so comfortable with every step that was taken. Being in the optical profession for over 12 years I had a good understanding of the procedure and what deemed you a candidate. At the conclusion of my consultation I was deemed a good candidate with some of my optical values on the borderline.
When I say some of my optical values on the borderline I’m referring to the thickness of my cornea‘s. During multiple routine check ups I had been told that my corneas are a little thin but nothing to be concerned about. With this being said I scheduled my surgery for the following Friday. Upon checking in I had a reevaluation and then another conversation about my corneas. It turns out that my left eye was a tad bit too thin for traditional lasik which could cause issues further down the line.
We made the decision on the recommendation of the surgeon Dr. Chris Williams that we would do PRK surgery on my left eye. This procedure has a little bit longer healing time but the results are the exact same as lasik. The surgery went smooth! Quick as well! Right after the surgery my boyfriend drove me home and I took Advil p.m. so that I can give my eyes rest. The whole weekend I pretty much slept to give my eyes a chance to heal, awakening to put in my prescribed eyedrops or to take my fish oil pills.
I went to my first post-op appointment the following Monday and was seeing 20/20 out of my right eye and 20/30 out of my left. I am now four weeks postop and my vision is 20/20 in both eyes. I appreciate all of the staff from the front desk, to the examining doctor that did all of my pre and post op appointments, to the surgical staff you all made me feel comfortable and as if I was “seeing” my family with every visit.
Thank you for giving me the gift of 20/20 sight!
Your Problem Child 🙃
-Tia
Jessie Torres
Let’s gooooo !!!
First off shout out to the team at the front desk Bria & I forgot the other one but it was nice meeting y’all
& of course shoutout Dr. Low my guy cool as ever !!
& thanks to the doctors who worked on me as well I can’t remember everyone’s name at the moment !
Now about my lasik experience, after becoming a candidate I came in the next day and got the surgery it was pain free honestly , the pressure part before the laser had a little discomfort but it was only for 10 seconds each eye and the doctors were helping by counting down and just reminding you to stay focused.
I didn’t even feel anything to be honest it was super pain free a small child that listens can go through this process.
IMMEDIATELY AFTER GETTING OFF THE CHAIR I CAN SEE LIKE IF IF I HAD GLASSES ON BUT THE GLASSES HAD A LITTLE STEAM FOG ONTHEM; that’s the best I can explain it …
I got into the car went home and went to sleep for 7 hours I didn’t put anything in my eyes just went to sleep.
When I woke up and took off the sleep goggles I can see CRYSTAL CLEAR !! This is only 7 hours after surgery !! No pain , no dryness , no rough feeling in the eye , everything was smooth and I can see better than I did with glasses or contacts & I swear on everything.
I love it was one of the happiest moments of my life !!
Everyone from start to finish made this process so stress free and amazing !! I got love for y’all over at lasik institute !!
Just know thank you is a understatement , I’m thankful everyday ! I can see !!!!
Rachel werner
Everyone at The Lasik Vision Institute is so nice and friendly! Just had my procedure done yesterday 6/27/2020 and it has already CHANGED MY LIFE! The procedure was quick and absolutely painless. The doctor talked me through it the whole time. I was definitely nervous but if you feel that you want lasik, DO IT! The LVI is great & I highly recommend it. I cannot thank the staff enough for changing my life.
Sarah Getz
The appointment was a celebration of eyesight! Everyone was helpful, supportive, and friendly. I'm amazed by my quick recovery and incredible eyesight. I had a great experience with a great team. I Can See Now! It's AMAZING!
EDIT AFTER A MONTH:
I can still see. I love this. My vision has only gotten better! I went to the beach and wore sunglasses. I can walk in the rain and my glasses don't get messed up. I really recommend this LASIK crew. Incredible surgery and fantastic-friendly staff.
Shahedeh
I was so nervous to do this but I had really bad eyesight, been wearing glasses since I was 8 years old (I'm 21 now) and was extremely nearsighted; one of my eyes was 7.5 the other 6.5. but I finally did the procedure and I still can't believe the results. The first day mandatory follow-up they told me I have 20/15 vision!!!! Today was my 1 month follow-up and they said I have 20/10 vision now!!! JUST... Amazing. Its like a dream.,seriously. I can't even remember the last time I got to see well without glasses let alone 20/10 VISION!! It was incredibly worth it. And also the surgery was super fast, although uncomfortable, (mostly just pressure on your eyes) it was done in like 5 minutes (for me) or 10 minutes max. The most discomfort is actually after the surgery for 5-6 hours your eyes will hurt(and you have to keep them shut) but that's pretty much about it. No more pain. 😊😊😊 its been 1 month now since I had Lasik and it just keeps getting better. THANK YOU to everyone participated in this and to the staff and the doctor thanks for everything!!!!! Thanks for giving me my eyesight back !😭😭😭 STILL CANT BELIEVE IT!!!!! 😍😍😍
Ryan Figueroa
I gotta say this experience was much better than I anticipated. The consultation process was less than an hour and I was scheduled to have my procedure within the week. Not to mention that the staff working in there are awesome! I went from barely being able to read the top line to having almost perfect vision. Do yourself a favor and go in and see for yourself! Pun intended.
Shrooq N
My experience has been absolutely amazing. From my consultation to my surgery, and after the surgery was excellent.The staff from Jess, Jenna, Vanessa,Rebecca, and all the ladies, and the Doctor was very welcoming and amazing. Everyone kept me well informed, answered any questions and were very sweet. The doctor was excellent during my procedure with keeping me updated with everything that took place. I left my appointment feeling excited and in awe being able to see 20/20 after having a -9 eyesight! I appreciate every single person at the Lasik Institute office for making this an awesome experience! Definitely recommend everyone to come to this institution and definitely get Lasik done, it’s a life changer 😍
Gill Cornwall
Can't say enough positive things about my experience. The staff are exceedingly helpful and kind. The surgeon was professional and reassuring. I went for a consultation on Thursday afternoon and they were able to fit me in for a procedure that Saturday. I'm writing this review the Sunday after my procedure with clear vision! Very affordable and just a fantastic experience from start to finish.
Kristin Greene
LVI works miracles! The evaluation process was stellar and so informative. The office staff are caring and helpful. The surgery went great and after 28 years in contacts and 37 years in glasses, I finally don’t need corrective lenses. They even helped me invest in my future by planning ahead so I don’t need reading glasses quite as soon as I would as I near fifty years old. Follow ups have been very comprehensive as they continue to check my results and healing. Thank you and I highly recommend you come in for at least an evaluation to see if surgery may be an option for you.
Craig Browne
Wonderful experience with this facility. Personable, professional staff, top notch surgeon. Went in quite near-sighted (around -6.5), a ten minute procedure and a relatively pain free night later I’m seeing 20/15. Reasonable cost, with financing available at affordable monthly payments. Best investment I’ve ever made - I’m glad I chose LASIK Vision Institute.
Regina Johnson
I wanted LASIK for over two years, I finally got it done and it’s amazing!! I was terrified at first, but the staff is very friendly and the doctor tells you every step and really makes you feel safe. The actual procedure was done in seconds and I could see the same day! I have better vision now than I did with glasses! The cost is very affordable and definitely worth it.
John Lombardi
So glad I got this done and my only regret is that I waited so long! I needed glasses for day to day (not super blind) and in <24hr I had 20/15 vision! Not only was the cost affordable, but the staff at the Philly office was warm, welcoming, professional and helpful. Guadalupe, tall Jess, short Jess, Karin, Rebecca, both the doc and the surgeon, and countless others made this an awesome experience! 11/10 would recommend.
Francis Leo
Very satisfied customer. My consultation day was very thorough, performing a multitude of tests to make sure they knew exactly what to do with my eyes. My procedure was a few days later and it went very smoothly. My surgeon was Dr. Brusco and he did a fantastic job, very professional. Throughout the entire process all of the staff were friendly, helpful, and informative. I definitely recommend this place.
Mark Coulbourne
The staff here was great! Very attentive and professional. Everyone from the front desk to the nursing staff were very friendly and patient. They have a wealth of knowledge and made me feel very prior to and after the surgery. The doctor was even more helpful and friendlier than l would have imagined. Overall a great experience and great eyesight to boot. I would recommend them anyone interested in having the surgery. Special thanks to Karen and Jessica. Wink wink Karen!
Angel Medina
Very friendly staff. Helpful from the first surgery all the way through to my follow up. Wasnt sure if I could afford lasik or even be able to finance due to credit but they were able to get me approved. I can see clearly 48 hours after surgery and they told me my vision will get even better. My experience was amazing.
Sherina Felder
I had a great experience. All the staff were welcoming, professional, and knowledgeable. It was a very “in the moment” experience for me and everyone was very accommodating. I was able to get a free consultation appt and I was scheduled for my procedure the very next week. They even offered me a next day procedure. The procedure itself was painless and took less than 20 minutes from start to finish. I was very nervous during, but the staff walked me through everything and even gave me a teddy bear to hold. I could see almost immediately after. Now I’m seeing 20/20 only after 2 weeks post op. Best decision I could’ve made!
Nomadic Nissa
I have never in my life met such compassionate, competent medical professionals. I felt truly cared for with everyone of the staff at the Lasik Vision Institute. I suffer from anxiety so the doctor comforted me by telling me I was doing great throughout the procedure. He was gentle and kind as was everyone. They go above and beyond. After my surgery my ride never showed up leaving me stranded. Until the staff found me and ordered me an Uber to get home. I was beyond impressed. I felt safe and well cared for by all the staff. They are friendly. Always with a smile. anyone thinking about this surgery couldn’t find a better place. Anyone would be hard pressed to find any medical staff more heart and patient centered.
Samantha Kimmel
The entire staff is beyond lovely! They are incredibly welcoming, accommodating, friendly, and willing to answer any questions you have. I had my procedure done almost a month ago and I could not be happier with my choice! I now have 20/20 vision and felt comfortable and supported throughout the entire process. I would highly recommend The LASIK Vision Institute to all!
Safiyah Clarke
I got lasik eye surgery this past friday 7/30 and my vision is so amazing. I’ve had bad eye sight my whole life and still can’t believe that I can see so well without contacts or glasses. I had very minimal pain, just mild burning that went away after i woke up from my four hour nap, no dry eyes, no halos, or any other side effects that i’ve heard of. After the procedure I went home and went to sleep, by time I woke up I could see 100% clearly. I can see crystal clear from miles away. I went to my followup appointment today and the doctor said that I now have 20/15 vision which is even better than 20/20! I am so thankful and happy.
Yaritza Espinoza
I went in on 2/15/20 extremely nervous for the consultation. Everyone made it so comfortable. I went in yesterday 2/22/20 for the surgery. Everything was fast & successful. I walked out seeing & i was super excited. Today 2/23/20 i went in for my follow up & see 20/20. I’m so happy i made the decision to go to the Lasik Vision Institute. I’m loving my vision without glasses or contacts. Thank you!!!
Justin Weinberger
Great staff and doctors made getting laser eye surgery as easy as possible. Everyone is super friendly from the second you walk in the door. LASIK is quick and painless (surgery took like less than 10 minutes), cheaper than you think, and 1000% worth it to be able to see with your own eyes. Would recommend!
Natashia Mitchell
The staff was very friendly and explained every step of the process clearly. They were sure to explain everything to make you comfortable with the procedure. The actual procedure itself was definitely out of this world and made me a little nervous; however, the doctor was able to keep me calm and relaxed and in the end it was not bad at all. That night was intense once the numbing drops were off but that next morning my vision was 20/20!
Diem Nguyen
Wonderful staff. Everyone is very friendly, professional and efficient. I was a bit nervous but they explained everything and made sure I understood the entire process before proceeding forward. Dr. Arnold, Brittney and the rest of the staff were so kind and accommodating, you absolutely won’t find better service anywhere. It’s amazing to be able to see without contacts or glasses. I’m elated with my new eyesight!
Kat K
The women here are AMAZING! Vaneza was incredibly friendly over the phone and made me feel so comfortable. Making my appointment was as easy as can be!.. Jenna did my eye exam and explained everything so well. She was kind and funny, making the process super quick and easy!.. Overall, the experience has just been great and I’m very happy with my decision to come to Lasik Vision Institute for my surgery :)
Linette Morgan
From start to finish they made me feel very comfortable. Front desk staff were very friendly and nice!!! They Answered all of my questions. I went in nervous. But at the end it was the best decision I ever made!! I’m very happy with the results!!
Sam Williamson
I went in for just a consultation to see if I qualified for Lasik and to my surprise I not only qualified but I was able to get the procedure done that same day. It's been about a week and a half since the procedure and I'm extremely happy with my vision! One of the best decisions I've ever made would def recommend to anyone thinking about getting it done. The staff is very nice and professional
Nursing Student
The process was great. The team at the Bala Cynwyd site has been awesome since day one. They were truly always welcoming, friendly, and accommodating with my scheduling needs. The eye doctor and surgeon were great. The procedure went well. I had to return for an enhancement which went very well. I was very nervous, and the staff made sure I was at ease and well informed again the second time around. I would definitely recommend the site here in Philadelphia.
Kim Phipps
Really had the greatest experience here. The staff is incredibly pleasant to work with and the procedure itself was quick and painless! Afterwards there was definitely some pain but following their instructions help ease that quickly. Just found out today two weeks after procedure I have 20/20 vision and no pain or problems. No more glasses would recommend this highly!!!
saicojin
I was in on the 29th of april for consultation and seeing how the staff guided and explained me through the whole process made me feel confident about this treatment. I was scheduled for the Lasik 2 days after, it was quick and painless but to each their own I'm still a little cloudy but it is only day 1 and I am happy with the results. I love the staff and everyone there! they made me feel like we're friends/family or someone I'd love to date.. they're just extremely comfortable to talk to..
Melissa Ferraccio
I had an appt on Tuesday & the woman were amazing. Everyone made sure I understood everything and I was comfortable with the procedure. I got the surgery done that Thursday & afterwards I went home and took a nap just like they said and I woke up with no pain and my version was amazing I couldn’t believe how fast everything was. And the staff was beyond amazing and they go above and beyond for their patients!! I’m happy I got the procedure done but I’m 10 times happier I got it done at lasik vision institute! Amazing by far! Thank you everyone!
George Yan
Would recommend anyone thinking about getting lasik to go here. The staff and doctors are nice.
They treat their patients like people and they do not take advantage of you financially. Over a year after my surgery, they still followed up with me due to my issues.
They do get busy at times and you may have to wait. Honestly, this is a good sign. Educate yourself and ask your questions. They will help you.
Good luck to you all!
Alyssa Baker
Just had my procedure done yesterday and already having great results! The staff are super nice and makes you feel so comfortable! No pain during the procedure as well. Definitely would recommend to anyone looking and/or wanting to get the lasik. Less than 24 hours and already seeing 20/20! Thank you again!
Rattijay Herron
I’m not sure where to start. From the beginning the LASIK Vision Institute was impressive. Even with my busy schedule, I was able to get a consultation appointment within a couple of weeks. I was nervous about getting the procedure done, but Dr. Siv and the nurse Colleen and Jessica made the initial consultation experience perfect. They were very informative and are very thorough during the whole process I felt confident I made the right decision. Everyone in the Bala Cynwyd location is exceptional at their job. Dr. Shah did the actual procedure and Dr. Dave did my follow-up. I continue to be impressed by the service and professionalism at this LASIK Vision Institute location. I’m happy to say I am able to read and type this review without my reading glasses and it is all because of the staff at the LASIK vision institute in Bala Cynwyd. I wanted to list everyone’s name, but did not want to leave anyone out. THANK YOU to everyone at this location. I’m very happy with my amazing results.
Tasha Benson
Best decision I ever made for my eyes!!! I have worn glasses since I was 5 thanks to astigmatism. Now I can finally say Goodbye contacts and glasses!! I’m already 20/20 less than 24 hrs after surgery. I am so happy that I made the decision to get this procedure done with this team. The staff is great. They made me feel comfortable, gave great care, and kept my anxiety at bay when I was worried about pain. And let’s talk about pain... if you are worried about pain and completing this process, don’t be!! It was literally painless, just a little pressure for one minute then it’s fine. The rest of the surgery I just stared at a green light with no pain. I have honestly dealt with worse pain when healing for scratching myself while taking out contacts. After surgery, for me the first couple of hours just reminded me of having irritating seasonal allergies where my eyes were itching and tearing. Nothing I haven’t experienced before. This was soooo worth it and if I had to do it again I would definitely choose the LASIK vision institute.
Kiara B.
The staff is very friendly and receptive. They answered all my questions and walked me through the procedure. The only negative thing I can say is that I was told I would be able to get a sedative over the phone. However, when I came in for my surgery, I was told that’s not the case. The first laser has a TON of pressure and I think the sedative would have made a big difference in my level of comfort. The lasik procedure itself was quick. The surgeon and his staff were great, very patient and explained each step. One day post-op and I can see 🙌🏾 One eye is still a little blurry but that should resolve with time. Overall, good experience, great people. Just brace yourself for that first laser!
Melissa chilk
Just got LASIK done here. It was a great experience from start to finish, because the staff here was amazing. I was really scared, but everyone was so warm from the moment I walked in and was greeted by Vanessa at the desk. Jessica walked me through everything in detail and answered all my questions with endless pep in her step. ( I’m pretty sure I got a little annoying.) And Dr. Barry talked to me through the procedure to keep me calm and at ease. I am 100% happy with my sight and had 20/20 the next day! It is crazy!
yarline rodriguez
Amazing experience! Went in for a consultation on a Wednesday had my surgery Friday! I would def recommend the LASIK Vision Institute to anybody,
Everyone in the office were COMPLETELY awesome!! Best feeling seeing 20/20 with no glasses or contacts on!
Pauline Frazier Richburg
I had the Contoura Lasik Surgery done on Thursday, June 25th. I was nervous and very anxious about anything touching my eyes while being being awake. The staff and Dr. Shah reassured me that everything would be okay, I would feel nothing on my eyes during the procedure and only feel slight pressure. They were so right and I am extremely happy that I did it!! I had my consultation on Wednesday, June 24th, surgery on Thursday, June 25th, and my 1st Pre-Op follow up on Friday, June 26th.
I have been wearing eyeglasses for 27 years. I am leaving my follow up appointment and the Doctor just confirmed that I am seeing 20/25!!! I am so happy and glad I made this decision!!!
Beth McCreight
My experience has been amazing! The customer service from the front desk (Vanessa) to the tech (Guadalupe) was superb. Everyone there is friendly, knowledgeable, and supportive. From the very first day it was truly a pleasurable experience. Guadalupe was amazing and walked me through each of the procedures she was doing, the dr was very thorough and explained in detail the process, as well as answering any questions or concerns I have had. The day of the surgery I was extremely nervous/anxious and once again the customer service Vanessa was amazing. She put me at ease. Then, the surgeon was hilarious and literally had me laughing the whole time. I never would have thought a surgeon would put me at ease and take away my anxiety about the surgery. The follow up appts are just as great. They have become more like family by showing care, concern, and have your best interest at heart. Thank you to all the staff in Bala Cynwood. You guys rock!
Ms. Tucker
On my actual procedure and experience I gave 5 stars because the staff and doctors were caring, patient and informative. I had PRK/LASIK surgery, it went well overall. It took abt 15 mins total which consisted of preping my eye and the laser was only abt 6 secs per eye. The prep is uncomfortable because your eye has to be held still by a device but nothing horrible and it didn't take that long before you're up and out. I could see right away but once the numbing drops wore off my pain was bad for three days! I took alot of Tylenol and slept…by the fourth day I felt better and could keep my eyes open.
Update…
This is my 6th day with contacts/bandages off my eyes and I'm already seeing 20/25. My vision is a little foggy but that's to be expected with PRK. My eyes are healing well so after my 5 day pre-op visit, I do not have to go back to LVI unless I have pain or something is wrong but if you following the Dr's directions with your eye drops, you should be released from having to go back and forth for check ups.
FYI…
No complaints but I do recommend to have pain killers and sleep your first three days because it will be very painful******
They have affordable financing options and I saved $1000 with them by having VSP insurance.
Christofer Gendron
Amazing! The staff is personable and nice, the office is clean and professional, and the procedure is quick and easy. I went from 20/70 to 20/15 with clarity by the next day! I can't say enough great things. Also Jess was super nice and helpful during every aspect of the procedure. If your considering Lasik do yourself a favor and go here!
David Carr
Was treated to deal with near vision issues with my eyeglasses. Underwent monovision to fix distance vision in my left eye while leaving my right alone to see close. Overall very satisfied. I was not left waiting long during my appointments. People there were very nice. Cost was about $1K but that included all the upgrades. Procedure was painless. Would definitely recommend to a friend or family member.
Carmen Caraballo
Had a very positive experience. I was in and out from surgery in an hour and a half. Staff is super helpful and courteous. Surgery was painless but the 3 hours after sucked. But I'm happy to say it's worth it! Very affordable. If you have been contemplating Lasik now is the time to do it.
Nicholas Juechter
After being told by my eye doctor for years that I couldn’t get Lasik, I was down to my last pair of contacts that I was wearing for about 6 months. I took the free Lasik exam and was informed that I would’ve saved over $800 had I gotten the procedure 6 years ago as I had wanted. I’m glad my eye doctor was so helpful, won’t be needing him anymore! Naturally had a little anxiety, but the procedure was absolutely painless. There was a little discomfort about an hour after the procedure that felt like a scratch on my eye, but I followed their suggestion of taking a nap. I woke up 4 hours later and could read my clock. Within 7 hours, I was driving and could read signs and even license plates. It felt like I just had slept in contacts, I didn’t believe it was so quick to heal. Everyone including the surgeon are great! If you go anywhere else to get this done, you’re making a bad choice!!
K D
My experience was great from beginning to end, entire staff was friendly and knowledgeable and made me feel comfortable throughout the entire process… surgery was quick and painless I highly recommend if you are considering LASIK this is the place to go.
Andy Tofa
Best decision I ever made. The staff are amazing and so kind. They made me feel comfortable and at ease. Now I can see better than I ever have, in fact I can see better than 20/20. And I don’t have to order contacts or wear glasses ever again. Thank you so much to LASIK vision institute for giving this amazing gift.
anthony diaz
Just had my LASIK at the Bala Cynwyd location yesterday and loved it. The consult, pre-op, procedure, and post-op was all very professional. Post-care was thoroughly explained. All of the staff was super friendly, funny, and welcoming. The surgeon was also very thorough in explaining what to expect and even had some music in the background as he was operating with his team. It helped take the edge off of the anxiety. The location is very clean and there’s snacks and coffee if you want it. I highly recommend them if you are considering LASIK.
S S
LASIK Vision Institute has met my expectations perfectly. I had previously shopped around and had evaluations from salespeople and non-clinicians who weren’t necessarily pressuring, but I could feel the ‘sales’ and ‘urgency’ in their offers to improve my vision. LVI was not like that at all. Staff and clinicians were matter of fact, professional and knowledgeable. No pressure. The service that had been provided thus far (4 months post-op), has been good.
Doctors are professional and experienced. They appeared to have high standards regarding candidacy for the different procedures and never did I feel that I was being up-sold at any time by staff.
I would fully recommend LVI for anyone who might qualify for the procedure. It’s really truly great to see OUTSIDE without contact lenses. Everything in the world is bigger, brighter, and better!
Nick Wyllie
I contemplated getting lasik done for years and now that I came to LVI, I don't know why I waited so long. The procedure took less than 15 min and the next day I'm seeing 20/20. Its absolutely incredible! The staff is amazing and makes you feel at home and had all the answers to all my questions. Honestly the best medical staff I've ever dealt with. Would reccomend this procedure at this location 110% #bossbaby
Cortanee Moore
LVI City ave location is the best. Initial appointment was very easy and fairly quick. Surgery day was even quicker the actual surgery took like 10-15 minutes of and that’s from me lying on the bed to me take a pic with the doctor at the end. The office staff is super kind and helpful. Definitely would recommend LASIK at LVI you will not regret it!
Kevin Mullins
The Lasik Vision Institute is fantastic!! They are quick to schedule your consultation and your surgery! I had my consultation Monday and within that same week I had my surgery! Not waiting forever is such a benefit as it gives you no time to have any anxiety build up.
Also, they couldn't be more pleasant and professional! They are so knowledgeable and will answer every single question and concern!!
I always thought Laser eye surgery was so scary and also out of my budget. However they explaine every step of the whole process to you alleviating your fear and there financing options make it fit within anyone's budget! I currently only pay 122 a month for 2 years and that's will a horrible credit score. I'm sure anyone above 530 will get better pricing (and hey... For 122 a month that's not 1/2 bad). Not to mention there is no up front cost. Your 1st payment won't be for 2 months!! That's awesome!!
I had my surgery yesterday and it went amazing! I will admit even with the numbing eye drops you can still feel some pressure and it's a little weird to have someone poking around in your eye. But the good news is. It only lasts about 2 minutes for the whole process. So while it might be a little uncomfortable at times and a little freaky... Anyone can handle under 2 minutes of being slightly uncomfortable. And they direct you through the whole process and tell you everything that's happening step by step.
Like I said I had the surgery yesterday and just finished my next day follow up and I can already see 20/20 which is so amazing. And so cool that it happened so fast. And I had a pretty high prescription. I had -5.5 in my left eye and -5.25 in my right eye. And it was changed in just a few seconds!
Make sure if your considering Lasik to come check out The Laser Eye Institute for all your vision needs!! And if you get this amazing life changing surgery make sure to follow all directions given by your doctor and make sure you go right to sleep after the surgery.
You may like me experience some pain and burning after. It's totally normal but sleep is the only remedy. I took 4 200mg Benadryl capsules and that nocked me out for a few hours. I was still feeling a lot of discomfort in both eyes but after I woke up the next day there was no pain or discomfort at all. Only at times it felt like something was in my eye but the artificial tear eye drops will help that 100% just weather or not your eyes feel dry or not make sure to use them as directed as they are a life saver!!!
I would recommend this surgery to anyone looking for better vision and like me tired of contact and eye glasses that are a hassle and a waste of money!
Last note! Not only did the surgery bring me do perfect vision overnight it also fixed my terrible astigmatisms in both eyes. That's so incredibly and helps me see so much better!! I could not have asked for a better team and a better experience!!
Thank you so much the Lasik Institute for restoring my vision and giving me better Peace of mind throughout my daily life.
MO HAROON
Great experience and I would highly recommend it to anyone! Went for a consultation and ended up having surgery the following day. The entire staff was super friendly and helpful. The facility is clean and they have top of the line technology. Dr. Shah did the procedure on me and a few of my family and friends, he has a ton of experience. The entire procedure was less then 3 minutes. Try them out you won’t be disappointed.
Naeemah Castro
Staff and doctors are friendly and kind! I had my free consult on Monday and my procedure on Friday. Procedure was fast and surgeon really relaxes me when my anxiety kicked in. Procedure was fast, lastly a few minutes. I was fine the next day! They took me from 20/60 vision to 20/25!!! That’s awesome! Thank you!!!!! I should have done this sooner! Oh and they got me on a low cost payment plan! What are you waiting for??? Go get it done! - Naeemah Castro
Kyle Thomas-Savoy
The best experience hands down!! Went for a consultation and ended up having surgery the same day. The staff was super friendly and the doctor took the time to meet with you before your procedure. I would highly recommend this establishment. Great payment options that you probably wouldn’t find anywhere else. Had my post op appt the very next day. Was able to have to surgery and post op on Saturday and Sunday so I didn’t have to take off from work. Truly enjoy my experience!
Gio Vanni
When I first went in it was a bit of a rocky start. When they were scheduling my surgery date the employee had forgotten to give me an appointment time. As well as the prescriptions needed for the pre and post OP. Had to call again to get the time added to the date and was informed that I would get the prescription on my next visit. Other than that the service afterwards was great. Friendly and funny staff, they make you feel welcomed with their jokes and stories. It's a complete pleasure to get to know them. They're also very caring. Went out of their way to order pizza for everyone stuck in their office on the day of surgery. Overall I'm glad I had gotten my surgery and exams done here.
Alyssa Feeney
These people are awesome! I found them on Groupon when I was looking for some discounts on Lasik. My eyes were really bad and I went in for a free consultation. It was about 3 hours and I got all my scans done! Then I was scheduled for my surgery a week later which was 8/17. Today I'm in for postop. Jessica, Michelle and the surgeon I had were so kind. They walked me through everything and made me feel safe and taken care of. It was scary going in but they were all patient and sweet humans. THANK YOU GUYS!
Also this is a pretty great deal. Its alot lower cost than my regular doctor.
Blanche West
I went in for a consultation and staff was wonderful. They took care of everything, they made me feel comfortable, and gave me so much information that allowed me to finalize my decision for surgery. My surgery was set for the very next morning and I am so happy I decided to have it done. Thank you Lasik Vision Institute.
calbert7597
Really great customer service starting from the phone call all the way to the post op appointment. I went in for a consultation and the following week had the surgery done. It was quick and simple but very thorough on part of the doctors. Would recommend 100%. Thank you for changing my vision from 20/400 to 20/20 overnight !
Andrew Graham
I had LASIK performed here and the entire staff could not have been more pleasant. They did everything they could to work with me from rescheduling appointments due to changes in my work schedule to their payment options. The day I had my Lasik performed everything went well and I was informed on everything. Jessica the office manager has worked with me throughout the process and is one of the kindest people I have ever met.
Naga Sai Bharadwaj Vadlamannati
Finally got rid of my glasses yesterday.
I got Custom wavefront with contoura vision procedure. Surgery was great. Surgeon Dr. Mike explained each step while performing the LASIK.
Jessica and staff were so nice and helpful.
I’m now able to almost clearly see everything without glasses. It’ starting to get better as expected.
Matt McCullough
Everyone at the office is very friendly and knowledgeable. The procedure was quick and easy. 24 hours after surgery my vision was 20/15 and continuing to improve. My eyes are still a little red/bloodshot, but that will go away within a week or two. I would highly recommend Dr. Shah and everyone at Bala Cynwood's Lasik Vision Institute.
Anastasia Mokin
YAY, I CAN SEE NOW!! I scheduled a consultation strategically on a day when the surgeon was available so that if I was eligible I could do the procedure the same day, NO CHANCE TO BACK DOWN. Luckily I was a candidate and I had lasik done yesterday (Friday), and today (Saturday) my vision is 20/20; mind you I was VERY visually handicapped prior to the procedure, I'm talking -5 😳 so if I lost my glasses or removed a contact lense I could not drive, hell I probably couldn't even walk if I was in an unfamiliar place.
Megan took care of me during my consultation and again before the procedure, what a gem. She walked me through every eye check/scan, answered all of my questions and did an incredible job of explaining every tid bit, she was knowledgeable, sweet, and very patient. Actually, the entire staff was incredibly genuine and hospitable, such a great team!
The actual wait for the procedure was pretty long, (I think almost 3 hours past the appointment time) which wasn't a problem because I caught up on some reading. I waited 15 years to get to this moment, whats another few hours?? Exactly. The actual procedure was VERY quick, approximaly 10 minutes for both eyes. The procedure itself was not painful due to anesthetic drops. Following the procedure was pretty uncomfortable, but not unmanageable. I kept my eyes closed and tried to nap for 6 hours or so. Once I woke up from my nap I could see like never before! Brought happy tears to my eyes and I'm not even a crier.
Anyways, my overall experience was nothing short of incredible. I would absolutely recommend this to anyone who wants to experience seeing without contact lenses or glasses. I am forever grateful, thank you Lasik Vision Institute!
Fatima Mbodj
My mom had her Lasik surgery done here and was VERY pleased with the service she received. I had the same amazing experience almost 4 years ago as well. Everyone (Vanessa, Jessica, Rebecca, Guadeloupe) was so accommodating, nice, and helpful. They all answered our questions, made sure we got everything we needed. They made us feel like we were part of their family while remaining very professional. My mom is very thankful for her eyesight now because she has been struggling with myopia all her life. Thanks to doctor Chirag Shah, my mom does not need glasses anymore! He is a gifted and skilled eye surgeon who perform tens of thousands of eye surgeries so I knew my mom was in great hands. I highly recommend this office!!! I wish I could give them more stars ;-)
Nick Paniagua
Highly recommended! I don't know why I waited so long to get Lasik. The procedure can be intimidating, but it is definitely not as bad as I thought it would be! I took a long nap right after and hardly felt any burning or pain when I woke up. I went from practically legally blind without glasses to 20/15 vision! Thank you LVI!!
Kathy Stabler
I am extremely happy with the experience I had at LVI. From my initial consultation through my post-op, everyone was professional, friendly and really excited for me and my new vision,. Dr. Barry Wasserman was fabulous and talked me through the surgery, as I must admit, I was very nervous. He was great. Dr. Cho was also fantastic and answered all my questions and worked with me to get my eyes ready for the surgery. Michelle, Jessica and the rest of the staff were great. I'm satisfied and would highly recommend them to anyone that wants to have better eyesight.
Eddie Cuevas
This hands down was the greatest experience I have ever had in any Medical capacity. The entire staff was welcoming, friendly, and extremely educated with the process and proper treatment for myself. I felt more at home then at a treatment facility. The most beautiful and pleasurable staff composed. Thank you for making this so easy for me. I would recommend them to all.
Deseree Bradshaw
I had my eyes done about 4 days ago and I can already see 20/15 which is better than 20/20…..
My experience was great from start to finish. The assistants are very nice & professional. Very informative and make you feel comfortable.
I loved it here & recommend it 100%!!!!
Michael Morrow
Just had my lasik surgery done yesterday. All staff were extremely helpful and caring. I couldn't have had a better experience. Will definitely recommend to everyone. Jessica was the best. She knew that I was coming from far away and worked with my schedule and even recommended a hotel that was close to the office so I wouldn't have to drive.
Stephen Alston
The LASIK vision center on City Line was one of the best experiences if not the best I've had in my life! The staff there are absolutely wonderful from the front desk to the operating Dr. and staff. I couldn't believe how well the procedure went and am almost kicking myself that I hadnt done this sooner! I have already been singing their praises to all my co workers and friends and will continue to do so indefinitely. I feel so fortunate to have met everyone there from first meeting Jessica, Veneza, Karin, Rebecca, Guadalupe and of course Jenna and Dr. Barry Wasserman. Everyone one of them were wonderful and unique in their own way and how they were towards me and I will NEVER forget them!
riff viana
I had a great experience! I got Lasik with Contoura and I cannot recommend it more highly. The location was easy to find. The staff was extremely knowledgeable and friendly. The procedure was a bit scary but the surgeon talked me through it and it was over in less than 30 minutes. I'm currently recovering well and enjoying sharp, clear vision without glasses or contacts!
Chris
I had my Contoura Vision LASIK procedure on Friday, July 17th 2020 at LVI in Bala Cynwyd. The surgery was performed by Dr. Shah and the results are outstanding. The whole process, from free consultation to surgery, to post operative care, has been fantastic. The surgery is quick, it takes about 8-10 minutes, and Dr. Shah and his staff did an excellent job putting me at ease. After the surgery, I went home and took a nap. 4 hours later, I opened my eyes and had sharp vision. The next morning I had my post op appointment and they confirmed I now have 20/20 vision in both eyes and can see 20/15 combined. I would 100% recommend LVI in Bala Cynwyd and Dr. Shah. The entire staff is friendly and they are able to answer any questions that you have. Thank you to everyone at LVI you guys have changed my life!
Daja Reid
I got my lasik surgery on Thursday and was able to go to work Friday, the front desk a staff are very nice and confronting! They make you super comfortable and take the nerves away. The surgery was literally 10 minutes and painless. The doctor talked to you the whole time to ensure everything was ok
Danielle Paul
This was by far one of the best decisions of my life! I have always disliked wearing glasses. I have considered laser surgery for years but was always afraid. Once I decided to go for it I texted a code to their number. Immediately someone called and the process began. The initial consultation was about 3 hours long but well worth it. They checked and re-checked to make sure everything was addressed. The appointment was made the procedure was done a week later and I am beyond pleased. There is pain afterwards so I would definitely say take something with a sleep agent in it so you can rest. But once you’re up you’ll be fine!!!!
I am amazed at the professionalism of everyone in the office; from the receptionist to the doctor. It was by far the best doctors experience ever!!!
Sean Carroll
I was reluctant to get this procedure done but talking to a friend of mine he convinced me. I had it done yesterday and I am so happy that I did. I cannot say enough positive things about the whole experience. They informed me of everything that would happen every step of the way. From the receptionist to the doctor himself everyone was wonderful I would recommend LASIK To anyone considering this procedure. Again I am so happy I went through this office they were absolutely superb
Dawana Doram
BEST DECISION I'VE EVER MADE!! The people here are awesome and very well informed with the procedure, and they made sure that I was very comfortable with everything and that I had a clear understanding of everything before going through with my procedure. I've been wearing glasses since the 5th grade and today is the first day in 21 years that I am able to see WITHOUT my glasses!!!! 😍😍😍 AND with my payment plan my credit is going to be EVERYTHING!!! 🙌🏽🙌🏽🙌🏽 THANK YOU GUYS!!! Did I mention that I got in for my procedure 2 DAYS AFTER MY CONSULTATION??!!!
Dave Bak
These guys are the best. I had a lot of fears about doing Lasik as this was my first surgery.. But everyone, from the receptionist to the surgeons, really made me feel comfortable and well-informed throughout the entire process. They addressed all my questions and i felt confident each step of the process. The surgery itself is incredibly short and as painless as a surgery can be. Few recommendations: 1. Buy the medications before you start your surgery because you will not be able to see properly few hours post-op. 2. Try to sleep right after. Take advantage of the follow-ups. Special shout out to Rebecca Kim as she was an outstanding aid through the entire process.
Colleen Mitchell
I couldn’t recommend the LASIK Vision Institute enough! I discovered the LVI through my insurance who partners with QualSight; this partnership allowed me to take advantage of discounted pricing due to my insurance’s contribution to the procedure. After my 2 hour consultation, all my concerns were alleviated thanks to their fantastic staff. I went to one other consultation with a competitor & afterwards decided the LVI was the place for me! One week later, I scheduled my surgery (I was able to get CONTOURA) which was virtually painless! The entire procedure took less than 10minutes & Dr. Shah talks you through the entire process. I am writing this review exactly 24hrs after my procedure & my vision is already 20/20 & there’s a strong possibility it will get to 20/15 once I’m fully healed! Thank you LVI for the gift of 20/20 vision in 2020!
Tiera McClure
It was so comfortable from the moment I stepped in until I left. All the staff was amazing. They kept telling me that after the exam it gets easier, I thought they were just saying that but it was the truth. The Lasik itself was only about 3-5 minutes each eye. It did not hurt at all the only thing that was difficult for me was trying too keep both my eyes open. I know it sounds like everyone else but I REALLY wish I would have done this sooner.
Walt H
My consultation and following visits impressed me very much with the professionalism and friendly warmth of the staff, they made me feel comfortable and at ease. I had my procedure and quickly noticed an improvement in my vision. I would recommend to anyone considering LASIK as an option. I feel I've made some friends here !
Christi C
What an inviting office! Each and every employee was so welcoming, kind and knowledgeable. I had my consultation on Monday, February 23rd and we scheduled my Lasik with Contoura for yesterday, February 28th. Jessica, the office manager went above and beyond to ensure my experience was really great - I can't thank her enough for that!
Words can't express how comforting Dr. Shah was. He displayed amazing bedside manner, calmed any nerves I had & he talked me through the entire procedure. He is a phenomenal opthamologist in all aspects.
I was explained everything I'd experience post-OP and they didn't miss a beat. It was a strange but painless experience and 100% WORTH it.
I had my follow-up today and see at 20/20!! Everything is healing really nicely and I go back in 2 weeks.
I can't recommend this facility enough!
Kelechi Anukam
Love this place the staff is so amazing. They make you feel so comfortable though the process. And Dr. Barry and staff is incredible thanks to them I can see without glasses or contact. I would recommend LASIK to everyone this is the best decision that I could have made its definitely life changing.
Rafael Diaz
I had a wonderful experience here at the LASIK Vision Institute. The pre-op exam was smooth and easy! Jess G and Vaneza were very helpful and knowledgeable throughout the whole process. I am getting ready for my surgery today!!!! I am very excited and can’t wait to see without my glasses!!!!!
Indira De La Rosa
I been wearing glasses for years. I always wanted to get lasik but just never made the time for it. I’m so glad that I finally pull the plug and got it done. The staff was more than amazing, they answered every question and made me feel worry free. I’m not going to lie, the first day was a bit rough but DO AS THEY SAY!! Keep your eyes closed and just sleep the day away. When you wake up the following morning, your eyes might be watery but everything is so clearer and sharper. Trust me when I say this is money well spent.
Ai'sha-Isaiah Gaffney
Amazing staff, lovely facilities, and affordable rates. Got PRK surgery here and was in and out and on my way within an hour. Really didn't know if Laser Eye Surgery was for me but they helped with making one of the best decisions of my 3rd life.
Oh and the surgery was basically painless thanks to their amazing staff
Elizabeth Hart
I’ve been wearing glasses since I was 5 years old. At the age of 32 I started to wear contact lenses, about 3 weeks ago I lost my contact lenses case and I said that was it. I finally made my appointment with LASIK Vision Center. Went for my consultation, the staff are really nice very professional. So they told me I was candidate for the Lasik procedure. I was soo excited the staff told me that they were going to have the surgeon look at my exam to make sure what procedure was best for me. The staff called me and the surgeon gave me the go for my procedure October 19, 2018. The day of the procedure I was nervous I mean it’s my eyes god greatest gift are my eyes. The staff went over everything what to expect, that it only going to take a couple of minutes. I was nervous for nothing the procedure was easy and quick. The surgeon told me step by step what was he doing. I recommend anyone to get their proxy with Lasik Vision Center, the stag and the suroare great and so it the price. Thank you Lasik Vison Center you change my life.
Anthony Elliott
I had a awesome experience at the LASIK Vision Institute. Scheduling the pre-op consultation was easy and convenient. During the consultation it was suggested I get the custom LASIK procedure. It's more money that the traditional, however, in my opinion it's definitely worth it. No pressure was applied, I never felt as if they were trying to up-sale, simply offering another option. I took a night to think about it, and decided to do the custom LASIK procedure.
The day of my procedure came, and everything went well. The surgery itself is very quick. I was in the operating room for under 10 minutes. After it was completed I experienced some pain and discomfort which is normal. After I got home and took a nap I had very little pain and was able to see clearly. The next day's post-op visit I had 20/20 vision, and was able to drive without any problems.
The staff were great, and it was encouraging that one of the staff members had the procedure performed for herself, as she was able to give first-hand experience. Dr. Choi was very kind, and explained everything very thoroughly, and answered all my questions.
I just concluded my 3 month follow-up. I have no problems. My vision is excellent, and I sometimes forget that I used to wear glasses and contact. My vision has improved and I now have 20/15 eyesight.
Korey M
I was basically legally blind and one day after lasik they had me at 20/20 vision. The staff is very entertaining and friendly while remaining a level of all around professional conduct of themselves. I strongly suggest when you go to tell Jess the office manager Korey said you need to work with Karen. She was by far one of the best nurses I have ever worked with, she evaluated both my sister and I and we both viewed her as a friend pretty quickly. She is able to answer most of your questions immediately but if she needs she can get a doctor to answer or come speak with you really really quick. So at the end just remember DEMAND KAREN, I promise you won't regret it.
Maria Lozano
Every single person there was so nice. Guadalupe was a sweet heart. Attentive and caring.
All the front desk ladies were very nice. Very professional and the surgery was painless and fast.
The doctor that perform the surgery was talking to me through the procedure and made me feel comfortable. Thank you all.
Dave Lloyd
All I can say about LVI and the employees at Bala Cynwyd is WOW!!! What an incredible experience. Every staff member was extremely professional, kind, knowledgeable, and helpful throughout every step of the process. I honestly could not have asked for a better experience. Ms. Rebekah was always joyful and really welcoming at each of my appointments from start to finish. Dr. Parekh executed the procedure flawlessly and really made me comfortable while I was under his care. And Dr. Cho absolutely could not have been anymore helpful throughout the process. She answered every single one of my questions in detail and ensured that I was absolutely comfortable with EVERYTHING before moving forward with anything. I was extremely nervous about the procedure when first considering LASIK, but after my first appointment I scheduled my operation date without hesitation! I was nearsighted (-1.75/-1.25) with astigmatism in BOTH eyes. Now, 4 months after the procedure I am 20/10 and could not be happier! The staff was also extremely helpful with working around my busy schedule and making sure each appointment was most convenient for me. My expectations have been far exceeded and I would recommend this facility to any and everyone, family included. If you are even considering LASIK don't hesitate to come here for a free consultation and I can promise you will not regret it. Thank you so much LVI for making this one of the best experiences possible and freeing me from the hassle of contact lenses and glasses! I would give 10 stars if I could!
Genesis Santiago
Best experience ever ! I was looking up information through my health insurance on Tuesday and they suggested to go to the Bala Cynwyd location. I got a free consultation for the next day (Wednesday). By the end of my consultation I had a surgery date for Saturday at 8AM !! It’s now Sunday and I am in love with my results !!! I would recommend anyone and everyone to this location to get Lasik ! Jess, Jessica, Rebecca, Vanessa, Guadalupe and all the office staff were amazing! They made you feel welcomed and at ease from the consultation to the procedure date . They offer great financing options and the price was affordable, pricing was right around the rage I thought it was. If I knew it was going to be such a great experience I would of done it alot sooner ! Lasik Vision Institute Bala Cynwyd has a Dynamite Staff for sure !
Kaeleigh Criniti
I had an amazing experience at The Laski Vision Institute!! As with any surgery, it is normal to be nervous, but especially a surgery involving your eyes. The staff reassured me countless times that everything was going to be okay
I went for my consultation appointment and to see if I was a candidate, I was. Everyone in the office was extremely helpful and caring about each patient and each patients needs. You are not just another “patient getting laski to them.” Or another “patient paying them.”
They all truly care about you and your questions, comments and concerns about the procedure.
During my consultation I was told several times by different staff members that the pre test was going to be worse then the actual procedure and they were without a doubt correct. During your consultation, your in the office for about an hour and half to two hours. Although it was a long day, the nurses took the time to make sure each test was done correctly for them to get the best results. If they took a picture of your eyes, and the results were not clear for whatever reason, they would take another picture to make sure the picture was the best for them to get the best results to diagnose you.
They asked during my consultation when I was looking to schedule my appointment and I said “most likely in December because I’m in college and I’ll be on winter break then.” The nurse explained to me that I can come in on a Saturday morning (I was shocked at the fact they had appointments on Saturdays!) Then she said, you will be in and out and be okay to return to school Monday. She was absolutely right.
It is now Sunday night (the day after my surgery) and I feel like I didn’t even have laski done!!
Most surgery’s are scheduled very inconvenient days and times like a Tuesday at 6am. Not at the laski vision institute.
Then today, Sunday I went in for my first post op appointment to make sure everything was smooth and in place !
I was shocked that they had me come in on a Sunday when the office is typically closed but they allow a few hours for post op appointments.
I had a co worker refer me to a different place that they went to. But that place was not only more expensive but also did not seem to care like the Laski Vision Institute does. From their experience it seemed like all they cared about was the money they were getting. Not for the patient and each individual persons needs.
I’m extremely thankful I made the decision to go to Laski Vision Institute. I wouldn’t have wanted to go to any other place! Thank you so much !!!!!
Luke Valenta
I had a very positive experience receiving Contoura surgery from Dr. Cho and her staff. I am almost a month out of surgery and consider it to be one of the best life decisions I've made. I can see better than I could before with glasses or contacts (my contacts prescription was -3.75), and am recommending that my friends and family go for Lasik consultations at LVI Philly as well. All-in-all, I ended up spending $2500 for the surgery--$1800 for groupon, $200 for followup appointments, $500 for the (optional) Contoura surgery, and an extra $70 or so for post-surgery eye drops (P.S. it's worth it to spend a little bit more for the recommended Systane Ultra artificial tears--the CVS brand was awful).
Everyone at the office was friendly and welcoming, and they remembered my name every time I visited. Jessica welcomed me in the first day and gave me details about the billing and costs of the operation, and explained the Lifetime Assurance plan ($1000 extra, which I decided not to opt for). Rebecca performed the initial eye exam and answered all of the questions that I had about the procedure. Finally, I met with Dr. (Diana) Cho who recommended me for the newer Contoura Vision surgery (which would cost an additional $500 and I was told only is applicable to about 5% of patients). I elected to go for Contoura, and scheduled the surgery for the following week. They asked that I come in the day before the surgery for a quick appointment to double-check that my vision was stable enough for Contoura.
On the day of the surgery, I spent 3-4 hours at the office for everything including paperwork and post-surgery recovery. The surgery itself look about 5 minutes, and I could immediately tell that my vision was great as soon as I got out of the surgery room (it was a bit like looking through a dirty window since my eyes were pretty irritated). After about 45 minutes, Dr. Cho did some post-surgery checkup and then I caught a ride-share home and rested for a few hours. I trusted my vision enough to drive at night only 5 hours after the surgery!
Over the next few weeks Dr. Cho checked up with me several times to see how my vision was, which shows the care that she and her team have for their patients. Overall, it was a great decision for me to get Lasik at LVI Philly.
Tyleah Graham
Beyond scared! I mean, who wouldn’t be, it’s your eyes! Once I went in for my consultation, I was definitely put at ease, the staff there is absolutely great...very professional yet it felt like a family setting! Extremely welcoming, the day of my procedure, lots of pressure, but each step, the Surgeon talked me through it! I must say, that following day, I could see 20/20! No pressure, no pain, just CLEAR VISION!!!!!!!! By far the best decision I’ve ever made! Oh and REBECCA YOU ARE ABSOLUTELY AWESOME! They have a great team there! I’d give you guys 10 stars but 5 is the highest! THANKS AGAIN!!!!!
Faiza Ali
First time, I went to The LASIK Vision Institute in September 2015. Since then, Dr. Cho and her Staff have been great to me. My first visit to their office was one of the best. I felt very comfortable and valued as a patient by Dr. Cho and all her staff. They explained the procedures, complications, answered all my questions in a language most can understand and no medical jargon. They have the latest technology in their office to give patients a more realistic view of the outcome for Lasik procedures.
I had my surgery done in October 2015 and at that time Dr. Cho listened to all my concerns and addressed them appropriately and professionally. She arranged regular appointments for my post-op check ups and i feel that she always put my eye health first. I can confidently say that I am 100% satisfied with the results. Thank you for making this experience one of the Best!
Kush Sodha
Was here over about a month to get my LASIK done. Good doctors and knowledgeable surgeon. Answered all the questions and the procedure was quick, and everyone wanted to give you the best experience. Little pricey, but highly recommend it!
Colin
The staff is both knowledgeable and courteous. I can't recommend the Lasik vision institute enough!
Update: It's been a month since my operation and I can honestly say that getting Lasik was one of the best decisions I've ever made. I have had no issues following my surgery and I'm now seeing better then ever before! I opted for the customized lasik procedure and am now enjoying 20/15 vision. If you are on the fence about visiting the Lasik Vision Institute do yourself a favor and go in for the free consultation. It's well worth your time.
Only the Truth
Procedure was great! The dr. Made me SO comfortable, as I was so nervous to do this life changing event. However I was extremely disappointed with the wait time. A person coming to do this lasik is already nervous as is. But to wait for 4-5 hours to get a lasik done really was about to change my mind, myself and my family waited for so long. When I addressed the issue the receptionist told me “well we told you it’ll be 2-3 hours” wasn’t very pleasant. I would recommend this place however just be cautious of the time and try to schedule EARLY or LATER . Nothing in between :) over all happy with result.
allan rothwell
If your thinking of getting LASIK surgery, I would highly recommend the LASIK institute. The staff there treating me with the best care pre & post operation. Even tho I was extremely nervous about the procedure, the staff especially Karin, Jessica, Melissa handle me with a lot of care and made me very comfortable to follow through with the operation. I would like to give a special thanks to each and every staff member their. You guys are the best.
Allan “2018”
Sade Smith
This place is just amazing. I watched so many videos and read so many reviews that I was so nervous about the entire procedure. I went to a couple of different places for consults but the Lasik Vision Institute is the best hands down! The staff make you feel so welcome. They interact with you in a way it feels like you are talking to a lifelong friend..a knowledgeable one. They take time to listen to what your saying and can answer all of your questions. I am just so happy I trusted my vision to them. I can go to my eye doctor for my yearly exams, but I love this place so much I will be coming back here each year. Thank you so much Lasik Vision Institute for all that you have done. I am now able to see the world through my own eyes. I get to wake up in the morning and see my daughters faces without searching around for my glasses. This review is long and I can go on and on, but I won’t. If you are thinking of correcting your vision this is the place to go!!
Max Shalnov
Hello, I am a client of LVI who had a vision correction and whose friend left review above. Just want to give a follow up. It is 2 months already since I had done it and I want to thank the team who helped me with my vision problems. Other than the long wait - about 8 hours for the surgery, everything else was on exceptional level. Dr. Cho was very responsive and honest to me. I have got small inflammation on my eye, but it was treated well and right away.
My friend left that review several days after the surgery, he was worried about me, I think. But there is a lot of information there I disagree. So after 2 month my eyes are 20/20 and I have no side effects, no dryness or anything. I save money doing surgery with that office, so I do recommend LVI at Bala Cynwyd.
Zack Pierce
My experience with getting the lasik surgery was a painless procedure, but just take note that after the procedure you would be light sensitive, and have a slight bit of pain for like 2 to 3 days but for me the pain last about 1 minutes so I didn't have to take any pain medication but other then that, the environment was clean, peaceful, and well managed with great doctors/ Physicians. I would definitely recommend this surgery to millions.
Mahogany jamal
Overall a great experience from my consultation to my post-op appt. Staff is wonderful, down to earth, and very helpful. I didn’t have a lot of question after my consultation because they covered all the information. Everyone in the office is nice. The procedure was fast and the doctor talks to you and he ask questions throughout the procedure. I would recommend Lasik vision institute to anyone. You will be extremely satisfied
Hung Pham
Wish I would’ve gotten done a lot sooner! I was referred by a friend who recently had his Lasik surgery done. I was impressed with how easy the whole procedure was. The staff at the Lasik Vision Institute are the best! They explained step by step and everything went as planned. It’s been 3 days since my surgery and My eyes are better than they were before with contacts & glasses. If you’re considering Lasik for a while, don’t wait any longer. Just call for a free consultation!
Rob Wells
The LASIK Vision Institute is an amazing place to visit whether for a consultation or procedure. The professionalism and personalities of the staff are out of this world. They make you feel at home and try to accommodate your every need, while answering any and all questions you may have. I highly recommend anyone interested in having Lasik done to go there. You will not be disappointed.
Mony Stark
The LASIK Visoon Institite was professional, caring and well informed. From my first visit I felt comfortable and in good hands. Karin was funny, thorough, and highly competent. During my vision checks, which could have been long and tedious, she worked with a smile and accuracy while making it a fun experience. Jessica L. was a fabulous front face for the company. She is sweet, kind, and helpful. Her goal is to make sure YOU are happy with the procedure. Ok day of procedure I was so nervous. These ladies made me feel comfortable and confident. The doctor was amazing. Kept me informed step by step while working quickly and efficiently. I would highly recommend this company for lasik surgery.
Mary OLeary
First of all, it hasn’t even been 24 hours and I’m seeing so well. I can’t believe the results already. The staff here is amazing. Karen walked me through everything the first day and pretty much sold me. Jessica and little Jessica are also awesome and so is Guadalupe and Jenna. Dr. Dave and Dr. Mike are the men! During the procedure Dr. Mike explained everything that was about to happen which really put me at ease. My only regret is I didn’t do this sooner. Highly recommend this practice.
John Saroeuth
The staff there were super kind and knowledgeable! Getting LASIK was the best thing that ever happen to me, it took 10 mins on both eyes, went home to rest my eyes and man i was able to see clearly again with no glasses . I wish I should of got it done sooner! I highly Recommend this place!👍🏽👍🏽👍🏽 …
kranthi mandala
Great staff and doctors. Could not have asked for anything better. I am so glad i got my Lasik done here. The staff is very understanding, courteous and accommodating. They do not pressure you into anything. Dr. Chirag shah is amazing. The procedure was done within a matter of minutes. I would highly recommend LVI for anyone looking into LASIK.
Kimberly Ganges
I would like to express my gratitude to the LVI family for making me feel so comfortable throughout my whole ordeal. I was so impressed with the outcome of my surgery. Dr. Cho ,Michelle & staff were pleasant ,attentive, and vigilant to my needs and concerns.
The next day after my surgery I could actually see my face clearly without glasses.
Thanks
Miguel Boyer
From the moment of walking into the office, the staff make you feel extremely welcomed and not just like another number or patient. They welcome you by your name, and are genuinely interested in you and making everyone feel comfortable. The day of surgery, I found out I would be getting PRK and not Lasik, which has a longer down time.The surgeon didn't feel comfortable doing Lasik on me. I kind of wish I knew before coming in the day of surgery to better prepare myself for the PRK surgery, but I totally understood and am a safety first kind of guy. But unfortunately, I wasn't planning for the longer downtime with PRK due to work and travel schedule, so had to reschedule. The staff were extremely helpful and accommodating in getting me back in ASAP to get my surgery done. 5 days now post-op, I just got my contact lens removed, (of which I had to push back a day because of work) the staff accommodated me again. My vision is still a little blurred, but on track and I already can see better than before. Overall, the team at this Philadelphia LVI Office are nothing but professional, caring, personable, and very helpful from start to end. Special shot out to Jess, Jessica, Guadalupe and to all the up front staff and doctors, surgeons, and medical assistants in the back. Highly recommend this office, and a big thank you to all!
Taylor Carrion
Everybody who works here is pretty great and proffesional and they inform you really well. They make you feel very comfortavle. The surgeon made sure you were comfortable and walked yoy through the whole surgery while in the process of surgery. My surgery went amazingly good and I felt very happy when I fully recovered. I definitely suggest people to go here if interested.
Colleen Ward
I really think the LVI was the best place for me to get my vision corrected. The staff is very kind and super helpful. They were very patient and did not rush me along. All my questions were thoroughly answered and it was all around a great exeperience.
The LVI works with you financially. I had many options for my payment. They honor Groupon and allow you to finance through them if need be.
All the doctors were amazing. I would recommend the LVI to anyone that is considering the procedure.
The best part, I now can see 20/20 and do not have to worry about wearing glasses or contacts.
Thank You LVI!
Kaylah Dessausure
I love the LASIK Vision institute of Bala Cynwyd. Jenna is the best. She was very helpful with all of my questions! I was very nervous but she was very attentive, friendly, professional, great service and very knowledgeable which made the visit such a pleasure. I can’t thank Jenna and the staff of The LASIK Vision Institute of Bala Cynwyd enough!
Update: post procedure
Everything about my experience at the LASIK Vision Institute was beyond great it was phenomenal. It was a world class experience. The facility is nice and clean. All of the staff; Dr.Dave, both Jessicas, Vanessa, Jenna, Rebecca, Dr.Brusco, Rachel, Dr.Sev, everyone I mean everyone provided excellent excellent customer service, and professionalism. They were very accommodating, nice, friendly, patient, comforting, and reassuring every step of the way. I was extremely nervous but today I can say I am beyond grateful and extremely happy with choosing The LASIK Vision Institute of Bala Cynwyd PA to perform my consult and LASIK vision surgery. My eyesight is 20/20 it is amazing. They took very good care of me. I felt as if I were family; very accommodating but in an exceptionally professional way. I was beyond scared, Jenna even held my hand! They are so sweet, they genuinely care and are very skilled! I would do it over and over again. The procedure was quick and painless! You’re given a teddy bear named Seemore to hold through the procedure. Dr.Brusco guides you through the entire surgery! He is very precise! I cannot thank them enough! I would refer everyone in the world who wears glasses or contacts to go to the LASIK VISION Institute of Bala Cynwyd PA they are worth it! I hate doing reviews but I am blown away by my experience it is definitely worth sharing. They are the best!!!!Thank you so much!!
Long Eo
Very professional, personable, and versatile! Every person seemed to have more than one role at the place. Seamless experience throughout the visits I made there. They were quick and understanding of your time. Free beverages to help yourself as well. Procedure was literally “in and out.” Surgeon had a cool personality so it helped ease with the operation. Won second place in a raffle which helped immensely with cost. Nonetheless, I would pay the regular price still because every penny was worth it. Cheers to 20/20 vision!
Carol Feather
Had surgery yesterday, after my 4 hour nap i could already see amazingly! My vision is great today! If youre thinking of having lasik, dont wait! Best thing ive ever done!! The entire staff is so friendly and makes the entire process not only completely comfortable but fun too!! Huge thank you to jenna, little jess and big jess, rebecca, Guadalupe, karin, vaneza, and dr. Siv!!!
Marian McCullough
I went for the Lasik vision Institute in August 5th, 2017 for the eye test where I got approved for the surgery. In August 26th, 2017 I had my Lasik surgery and another eye test before the surgery I arrived at 6:30 AM. Had my surgery at 9:17 am it took only 2 minutes for the surgery itself, I couldn't believe myself only 2 minutes I felt little bit of pressure during the surgery. After the surgery they sat us on a dark room and asked us to close our eyes I can't remember if we stayed there for half an hour or an hour but after that I saw the doctor "cheu" she is very nice. I had a follow up appointment in August 28th to see how my eyes were recovering the doctor told me it was very good. I can see now better as today is the 30th of August. My eyes are still little bit itchy but I'm putting the drops.
About the customer service and nurses
Michelle was amazing she encouraged me. She is a hard working woman
Jessica is a very smart lady very very nice.
There was an Asian lady I can't remember her name she wasn't nice but for how Jessica and the rest of the stuff were nice I had to give them 5 stars. The surgeon whom is the unknown soldier was amazing. I followed his directions during the surgery and here I'm I don't need glasses or contacts anymore yay
Keyanna Purnell
This experience was wonderful due to my prescription was really high. To go from glasses to 20/20 is amazing. They were nice staff, facility was clean and they comfort you if you felt nervous. I recommend this to anybody . A lifetime thing that benefits you
Leo NovaS
I am very satisfied with my experience @The LASIK Vision Institute. My procedure only took 15 minutes and 5 hours after a long nap I was able to see clearly. Staff was very detail about everything, specially Caily. I strongly recommend.
Nicole Byrd
Consultation Day: Absolutely free no obligation to pay. Staff members were so nice and welcoming. Each person had a big smile which calmed my nerves of getting Lasik. I had questions and they had detailed answered. Each person I spoke with made sure I understood every step in the process. Left confident I was in great hands.
Day Of Lasik: Very smooth all staff members were on the same page and communicated effectively with me with everything that was about to happen and the wait time was slim to none. The entire process seemed to fast. Once I got under the laser my Dr. made sure I was comfortable and explained to me step by step what he was doing with me eyes, one eye at a time. Overall it took less than 10 minutes under the laser and I could see from the time I stood up.
One day post Lasik: Went into the office for a post eye exam and found out my vision is now 20/15 which is amazing coming from 20/50 seeing everything blurry.
Three Weeks Post: Lasik honestly changed my life I can see signs and read small prints that I could never see even with glasses. I feel like a kid In candy land looking around everywhere.
Thank you to Jess G, Jess L, Jenna, Rebecca, Karin, Vaneza, Dr. Siv and the entire Lasik Bala staff. I truly appreciate you all !
Ayah A
All of the staff are really nice. Received treatment last week and can already see clearer naturally than how I used to with contact lenses. Soo content
Amanda S
There’s no other place I would recommend someone to go to for Lasik. LVI has the friendliest staff and make you feel welcome immediately. The doctors make your fears go away and the environment for procedure is comfortable and fun! Office manager always remembers my name and my case and is so helpful with any questions or needs. If I had to do again, no hesitation where I would go.
Michelle Brady
Highly recommend this place! The only negative is the long wait. The procedure itself took 3 minutes then you leave. But I was there for 4 hours total. Overall great experience and I have no regrets!
Anthony Neveil
Just recently had lasik done here. The staff was friendly and did a great job of explaining everything and comforting me about the procedure. The procedure itself was very fast and painless. I was nervous about it, but I highly recommend having this done the results are unreal.
Jaeda McPherson
I came in today for a free Lasik consultation. I did not know what to really expect but I’m glad I came. It was such an amazing and wonderful experience. Every single staff member made me feel so welcomed and comfortable, they even made me laugh a couple of times. They were able to schedule a couple days later and I canNOT wait to come back. I will definitely be recommending this location to anyone who wants Lasik done. This team is amazing!
paige walter
From the moment I scheduled my free consultation, I knew I was in good hands. Every step of the way, each member of the Bala Cynwyd team was professional, caring, and overwhelmingly pleasant. Each part of the process was explained in detail to me so I knew exactly what to expect. I was encouraged to ask questions as needed, and each was met with a perfect response. I woke up today for the first time in my life being able to see clearly and I owe it all to this incredible team. 10/10 if you’re thinking about getting Lasik, this is the place to go.
Kyla Rosario
Being able to see without glasses or contacts has always been a goal in my life. To wake up and the first thing I do is put on my glasses.. ugh just that burden of being dependent on something that can easily break or get lost; so I finally decided enough was enough. The amazing personnel at the lasik institute have made experience so smooth and comfortable. They are so kind. Customer service is number 1. All it takes is for one person with a bad attitude to ruin your experience or make you change your mind. Not here. They get 5 stars from me. I CAN SEE! Thank you for helping me achieve something so important to me.
Jennifer Kim
Great customer service. I got my lasik vision surgery done over a month ago. The surgeon, ophthalmologists and employees are very pleasant, professional and patient. They took their time to walk me through the process. I am having complications with eye dryness and having some debris on one of my eyes interface, but Dr. Cho is very through and provides recommendations to help. It is still a process but Dr. Cho is always very honest and offers to see me to follow up with me with my eye problems. I highly recommend getting a consultation here...and if you qualify, getting your procedure done! Plus the price for the procedure is very reasonable. I have no regrets.
Tara Faehl
Today is November 2nd 2019. I received lasik surgery yesterday at around 1030am. I woke up this morning and I could “see the alarm clock!” and my kid’s faces without glasses! Things are still hazy which will only get better with time! I have perfect 20/20 vision! I could see the city in crystal clear for the first time in my life. I have had glasses/ contacts all my life with a very high near-sighted prescription and astigmatism. The price was reasonable and well worth it! They used the laser to cut the flap and I received the upgraded contoura in the left eye.
The staff was exceptional! Very kind, helpful and knowledgeable. The consultation took about 3 hours but the process was extremely thorough. They made sure they did every calculation necessary to get me the best possible outcome.
I was a skeptic. I had about a billion questions. I had been wearing glasses since I was 12 and being 29 now, that is over half my lifetime struggling to see. Every single question was answered by the staff and doctors. The surgeon, dr Barry Wassermann (yes, him!) was the kindest man and decided that contoura in the right eye would not be the best option for me so we only did it on the left. The nurses were nice and knowledgeable and put me at ease. I was so nervous about the procedure, because, it’s only my eyes! Everyone, everyone put me at ease and I had full trust in the staff when they did my operation which took a total of 5 minutes!
After the procedure, i saw a bit of a haze but I immediately saw results. Today, I see 20/20 and only a small amount of haze which is going away by the hour. at this point I am still sensitive to light but was less than when my eyes were dilated for the consultation.
If you are on the fence, go get your free consultation!! Talk to these nice people who actually DO care and want to change your life!
My life has been forever changed by lasik. It’s real. No gimmicks. It’s futuristic, laser technology that I am so happy that I live in an age where it exists! I have eagle eyes! I can see far away and near! I do not need ANY glasses, contacts or anything! i was pretty much blind. Now I see!
Carlena Hayes
All the staff is very professional and outstanding. I have been thinking about getting Lasik for a year now and my co worker had nothing but excellent things to say about The Lasik Vision Institute. I just had my procedure done two weeks ago and it was successful, painless and fast. I will recommend everyone who is looking to get the procedure done to please visit The Lasik Vision Institute. Jus Lena 20/20 Vision Now 🤩
Kelly Gwaltney
After wanting to have Lasik done for years and checking out several different facilities I chose The LASIK Institute. The staff was great, put me at ease and answered all my questions. The procedure was painless and quick. Very happy with my results.
Jason Kelly
There is no better feeling than to have a well educated and hospitable staff to guide you through a life changing experience such as lasik. I walked in naive and a little apprehensive , and walked out feeling confident in not only the procedure itself, but confident in the professionals performing at the Lasik Vision Institute. Every corner of the staff, from the administrators to the doctors themselves, make you feel welcomed and comfortable asking any questions you may have. It's comprehsive and affordable. I will be recommending Lasik Vision Institute to everyone I know that needs it!
Delka Castellanos
Staff are very nice. Only one staff that I did feel was not real. She sound like fake. She is the one that explained fee for the surgery.
She first said it will cost about $3500.00 for both eye, when I said I though it was $1000.00 per eye. A friend on my had told me that what she had pay. The young lady stated. They has never charged that fee to other pt.
My procedure aptmt is 12/29/18, but I am not sure yet if I will follow up. First aptmt were 5 hrs. Most of my day there.
Linda Clark
I was extremely amazed of how nice and attentive they were. Wow the staff are very nice,courteous and patient. The doctor is AWESOME!!!. They acknowledged you the minute you walk in. They answer all your questions and make sure you are completely satisfied. Quick and painless service and most of all GREAT CUSTOMER SERVICE. Thanks LVI I'll definitely be sending my family, friends and co-workers. Very happy customer! 😁👍
Ilona Keenan
The procedure was very quick and not painful at all. I was out of the room in 15 min. The next day I already could see everything, a little blurry but not bad. Its improving every day I feel like. But I'm very happy with it, don't have to wear contacts or glasses anymore! 🙏 …
jeanetta donadze
My Prescription was very high since I was a child +6 and astigmatism -1.5 for about a year now. I started having terrible headaches and I would trip on stairs and see very blurry. My vision affected my life greatly. On my consultation visit I was told that I am border line and i might not be approved for the procedure but the next day I received a call that both surgents agreed and I will be seen the next day for Lasik. I was extremely exited happy and nervous. The stuff here is amazing, sweet understanding and professional, they did through check up of my eyes on both appointments consultation and the day of surgery they also requested my medical records form optometrist. They made sure everything was safe and that made me very confident.
The procedure was quick and a little uncomfortable but the surgeon Dr. Michael Brusco and he’s assistants kept me calm and comfortable. I counted till 28 and laser was done on each eye. There is a little pressure and bright light that’s all. The moment I opened my eyes and saw surgents face I cried from happiness that was the first time I saw someone’s face without contact lenses or glasses ! I recommend Lasik Vision Institute at Philadelphia Pa to everyone who needs it. It was life changing for me, I feel like there’s nothing standing on way now! I am so grateful for all of Lasik Vision institutes stuff for taking such a good care of me ❤️To me it was a Miracle !
Jeanetta Donadze
Hector Velez
A truly amazing experience! I went in a nervous wreck and came out as happy as I have ever been in my life. The team at LVI went out of their way to make me feel comfortable and at ease. Every detail explained and repeated until fully understood. Their bedside manner and overall professionalism was simply outstanding. The worst moment was having to return the teddy bear they gave me to hold for comfort and support during the procedure. It helped me so much I wanted to take it home!
Not only did they give me the gift of sight back, but made it a truly enjoyable experience while they were at it. Can't thank them enough. My new best friends!!! :)
Racquel Merceir
It’s the next day after my lasik eye surgery and it’s beyond what I expected! I’ve been wearing glasses since I was about six years old and was deemed legally blind around 22. Before my consultation my eye doctor warned me that the brand name contact supplies were no longer making my prescription and that I would be spending major money on special lenses and it might not even do me justice. During my consultation I was informed of all the different options I had and the possibilities of which route they may have to take for someone with such a high prescription as mine. They were very detailed and thorough in their explanation that any anxiety I had was out the window and I knew I could for sure be taken care of. My pre op visit after the consultation I was informed that despite my prescription and astigmatisms I was approved for the lasik! After the procedure that took about 45seconds to a minute on each eye I was able to look up and see a clock on the wall in detail when normally I can’t see anything further than six inches from my face. After the recommend nap it was even better! Now it’s day two and I feel like I’ve just popped in a new prescription contact lenses only thing is I’m seeing this good and clear through my own eyes! Literally, life changing and the best thing I’ve ever done ! I’m so thankful for Dr Barry and the entire staff for making this experience even better!
Auto Market King
Okay so I just got my procedure completed on 1/17/20, This is single handily the best decision i've ever made. Pre-op my vision was terrible and overnight I'm already at 20/20 vision and the doctors say that as my vision stabilizes i'm going to get even better. I Urge everyone who is skeptical to get this done. The 1 minute you spend being nervous is well worth the life long improvement.
Sophon Pan
I've used contacts for the past five years and every year, my eye sight worsened. It became very upsetting. So, my husband and I decided to get Lasik together and were recommended to Lasik Vision Institute by a friend. Dr. Cho was my pre-op and post-op doctor and I have to say, I hate going to the eye doctor BUT Dr. Cho has forever changed my perspective! She is easy-going and was very informative on what I needed for healthier eyes. Including my surgeon, Dr. Barry Wasserman! He made the Lasik surgery experience very fun! Also, Staff here are very attentive of every customer that goes in and out although it gets busy. But overall, from the pre-op appointment to post-op appointment, Lasik Vision Institute was our second home for 4 days. I am very grateful to have had this office as my choice for lasik as they strive to make their customers feel comfortable as we go through this life changing experience.
echo
I had my lasik done 3 days ago. It is amazing! The whole procedure only takes 10 minutes max. Staff at Bala Cynwyd location are all friendly and nice. If you don't know if you want to get it or not, just get it! It is so worth the money.
Russell dymond
My experience thus far has been exceptional from day one filling out the online survey I recieved a phone call within 2 hours and from there has been quick, any questions I had were answered in great detail and with tremendous honesty. The Procedure was very fast painless with only minor discomfort but with great results. After goin through Lasik and Contura my vision has greatly improved and its outstanding to be able to see and with such clarity after so many years of wearing glasses and contacts.
I just went in for another check up and cannot believe it but my vision is currently 20/10 which is mind blowing. I did not expect such a tremendous improvement in my vision to be beyond 20/20. Again I applaud and absolutely recommend anyone to check out getting the procedure done it has been worth every penny if anyone has any questions you are more than welcome to hit me up on Facebook.
Sir_Rich_1453
They are a great staff. They really have a way of making you feel at ease. I don’t like doing anything with my eyes I can’t stand anything close to my eyes with out flinching. They made me feel like it was going to be ok. They were polite and fast! They made my experience better and I felt very comfortable! I recommend them to everyone.
shauna greger
I had lasik surgery back in June. My vision is absolutely perfect! It’s been 5 months now. I can see everything! Karen helped me through all the steps before and after my surgery. She was very knowledgeable and caring to all my needs.
Even when my dog ate my eye drops. haha.. Karen helped me and made sure i got new drops, since they are very important for recovery. I am so
happy with my vision ! !
Jeffrey Leonard
So, I just had Lasik done yesterday! I couldn't be more pleased!! Totally worth the cost (though would be great if the insurance would quit being absolute pansies about paying for.... literally anything... ever) I was near sighted and had astigmatism, but I'm told today at my post op appointment that my vision is now 20/15. I didn't even know there was a 20/15. I thought 20/20 was perfect lol! The operation itself was quick... and I mean seconds quick, and there was no pain and very minimal discomfort. Easier than dental! No needles lol. The staff was awesome very accommodating, and the doctors were very professional. The entire experience was great! Though I will warn you, on operation day you will more than likely be waiting for a great deal of time. Bring a book lol! Me... I was crawling out of my seat lol! I would recomend Lasik to anyone with trouble seeing the next exit sign clearly ;-)
Chanice Savage
Vanessa (the receptionist) starts things off for me in a very pleasant way. Jessica was super helpful in helping me understand the financing and the process. When it was Lasik time, Dr. Wasserman (who prefers to be called Barry) was SO MUCH FUN! I didn't imagine having "fun" during Lasik, but that's what happened. We laughed, sang Beyoncé songs, and became BFF's (his words, not mine).
I went for my post op the following morning and my vision was at 20/15. The woman who examined my eyes in post op said they should be even better in a few days!
The surgery itself was VERY quick, and painless! I was terrified to be awake, but I couldn't feel a thing. I'd HIGHLY recommend LVI in Bala, and I HIGHLY recommend Lasik!
DO NOT FORGET TO BUY YOUR ARTIFICIAL TEARS. YOU WILL NEED THEM!!!
A Ro
About time! I had been wanting to have a corrective eye procedure for quite awhile but deferred due to always being busy the last few years especially with travel. Many friends and associates were recommending LASIK in general and my younger brother had it done last year and he loves it. Due to an opportune reading of other reviews, I came upon the LASIK Vision Institute in Bala Cynwyd, PA. From the beginning consultation to the actual procedure and follow up, I was surrounded by the utmost professionalism, and thoroughness, and care about the procedure, even why I wanted it done,. "No hard sell." Dr. Cho even questioned my earnestness in wanting to have it done because I apparently was not exhibiting a lot of excitement. Anyway, I was introduced to the option of Monovision whereby I would be able to see both distance and closeup without needing reading glasses (More for people over 45 or so). Then I got excited and said let's go for it! The surgical doctor was top notch. He was also very personable and reassuring and guided me step by step through the very quick procedure! It has been 2 weeks since the procedure and I am in love! I actually went to work the next day after my postop appointment with the only caution of wearing some protective nonprescription eyewear for a day or so. I was concerned that I was overworking my eyes because I immediately had to work long hours into the late evening early the next week and I was concerned about driving at night. Dr. Cho returned my call and provided with great expert information. My one month followup is in a few weeks. I am again very satisfied with the whole "lifechanging" experience! I have worn glasses since I was eight years old and I'm excited to buy cool designer Ray Ban sunglasses "off the rack" without having a prescription put in. Thanks, LVI and Dr. Cho! V/r, Av R.
Ricky Abate
During this crazy time we are in, Dr.Shah and his team found a way to stay make me feel comfortable without being able to be as “hands on” as we are all used to being. It was a bit of surreal the next morning when I woke up and could see so clearly. Would recommend Dr.Shah and team to anyone I know looking to have Lasik done! 5 stars all the way.
mike C
So glad i had the surgery, always wanted to have it done. I was just waiting for lasik prices to drop & i didnt want to wear my glassess or contacts anymore. They have a great staff of professionals that will make you feel welcome. Nothing to fear, they explained everything to you as your having the surgery done. You even get to come back and have your eyes checked.
Denise Cooper
Great experience. Love the staff! Very accommodating. Karen was very helpful and personalable. This is always a plus . Jessica understood my scheduling needs and concerns. Both ladies made this a easy. Best part was the outcome!!! No glasses or contacts! I highly recommend lasik and using this LASIK Vision Institute.
J Moyer
I had a great experience at LVI Bala Cynwd. I'm so glad it worked out because I was initially very nervous about getting lasik and had been putting it off for years. I had visited a few other doctors/offices in my area as well as Harrisburg and no one made me feel as comfortable as this team. After my initial visit and the day of the procedure the only thought that kept coming to my head was "why did I wait this long?" This place was suggested to me by a family member and I'm so grateful he did. Btw - Dr. Cho is the best!!
Timothy Beese
I have bin in contacts for 6 years! I had nothing but problems with infections caused buy the type of work invierment I was in! It would get so bad I would have to stay inside for 1 to 2 days in the dark! I went to Lasik vision went threw all there testing! They where very theral!!! I gotta say the day of the surgery I was very nervous and excited at the same time but this team maid it so fun and amazing I would love to get it dun again!!! I am truly grateful to Dr Wasserman,Dr cho,Lily,michele,nita,Karin,Rebecca!!!! Your team is truly impressive and professional!!!! I trashed all the contacts and glasses extra....my vision is incredible!!!! I can not possibly thank use enough!!!!!
Sarah Khan
I'm torn about this Philadelphia location. The office itself is disorganized especially in days the surgeon is in. However, the surgeon himself is great and takes his time to talk to you if you have any questions. But general patient care is lacking. I had a 12:30 appointment on a Wednesday afternoon (a day the surgeon is not there) and the office was practically empty, yet I've been here for about an hour and the doctor is yet to see me. The day of my surgery, it was the same situation - I faced hours of delays along with everyone else there. Overall I'm happy with my choice to get lasik done, but this location is really lacking on its patient care skills. Be prepared to have hours to spare if you come in for an appointment.
Jeff Riling
The LVI changed my life!!! I went in for a consultation to learn more about correcting my vision and they were nothing but helpful. They did not push to have the procedure at all. They answered all of my questions and helped me figure out what solution was best for me. Dr. Cho is awesome!!! When I had my first consultation I was at a -4 on the vision chart (couldn't even see the big E). Now I have 20x20 vision! It's been a year and I still view it as one of the best decisions I've ever made!! Highly recommended!!
Melissa Dennis
Simply put WOW! I am so thankful for this experience. The entire staff is so friendly and caring. Never in my life did I think I was going to see 20/20 but I do now! I am so thankful for the entire team at The Lasik Vision Institute. This was by far one of the best decisions I have ever made. Thank you to staff members Jessica and Rebecca for all the support during my procedure as well. I would not have been able to get through it without them!! If you are on the fence about Lasik. I say go for it, and go here!!!
Emily Sinigaglio
My experience at the Lasik Vision Institute was fantastic! The entire staff (especially Karen & Jessica) is extremely friendly and helpful. Dr. Wasserman performed my surgery, and made me feel completely comfortable and walked me through every step of the lasik process. I would highly recommend LVI!!
Hope Kirkland
I have wear glasses for 44 years. The day October 19, 2016 I received Lasik Vision was one of the best days in my life!!!! I can see colors, shapes and the smallest details much much matter. For me, it was the best present I could of given myself.
The LASIK Vision Institute employees treated me with love and respect.
Vincent Cervone
I had Lasik done and so far everything has been great! This process takes multiple visits and the first inquiry will take a few hours but this is necessary to make sure it's done right!
Everyone was able to answer my questions and I'd happily recommend this procedure done for anyone who has glasses or contacts!
Elizabeth L.Santiago (Lizzy)
My best experience with this office was by far with Karin.
although all the staff was professional and courteous, it was Karin who really made a impact on my visits.
she recognized some of my concerns and she took it upon herself to help me and guide me through each visit.
Karin was wonderfully caring, and without her. I most likely would not have continued to drive the distance to go to this office.
Karin THANK YOU keep being the wonderful kind caring person that you are.. thank you for taking the time to make me feel like more than just a patient.
I hope your leadership is aware of the asset they have in their office.
your TLC was very much appreciated.
I wish you the best in your professional and personal journey!
My warmest regards
Lizzy
Emmanuel Sean Seabrooks
When I first went in for my first appointment I was nervous that my eyes (due to my astigmatism) wouldn't qualify for having Lazik Surgery.
I first met with Michelle, who was very kind and helpful making sure to explain everything in detail about the procedure and all the aspects of what to expect.
Once I found out I did qualify I was overjoyed as I have worn glasses since I was 5. I immediately scheduled my surgery and found I was even able to use my Flex Spending Account to pay for the majority of the cost.
Dr. Vittone performed my procedure and it was painless. Dr. Dianna Cho also assisted me that day as well placing silicone plugs (which I do recommend all those who use PC's frequently get) in the corners of my eye. The plugs themselves are so small you can't even feel them and never notice they are there.
From the moment I came out of surgery I was able to see clearer than I have ever seen before and today I am free of glasses and contacts and live care free.
I have chosen to remain with Dr.Cho as my Optometrist as I trust her and am pleased with her care. If I meet anyone interested in Lasik I would recommend her practice as they are not only just good at what they do, but they are very Customer friendly and genuine.
Sincerely,
Emmanuel Sean Seabrooks
Logan Go brr
I have been waiting all my life for a miracle like this to be able to truly see since 26 years ago when I had needed glass for Distance in first grade. At age 33 I finally couldn’t stand it no longer living my life like this! With my son taking my same path I really had to do. I had stumbled a pound the LASIK Vision Institute threw Groupon 2 years ago and went back and forth doing my homework. Also waiting for the right Price. So when the time came the staff was so lovely and awesome. They really have a great team! I truly can’t make out which person is better cause they each bring Diverse and Educated professional skills too the table. Never once felt any worry’s from anyone! It was amazing and it may be Cliché to say Iam sad that I didn’t do it sooner!!!!! I will now be doing all of my Follow ups here for now on. Thank you LASIK Vision Institute for making my life clearer! You truly are my new family!!!
Tache Walker
Great atmosphere and the most kind hearted people ever. I was able to see 20/20 vision less than 24 hours. The procedure was quick and the surgeon and doctors talked me through the entire process.
Rachel Bakich
AMAZING! Seriously, glasses were impeding on my life. I travel a ton and they were always in my way, falling off my face, I just completely stopped wearing makeup bc i didn't see point with glasses. MY eyes are super duper dry and I can't wear contacts. So I went for a free consultation expecting that I couldn't afford lasik in a million years, I just wanted to see if I even qualified. Jessica G (taller Jess) worked SO hard to find a payment plan that worked for me, she really really went the extra mile to make sure I could get lasik. There was a whole issue my credit being flagged but Jessica made it work anyways. Jessica G went as far to text me about getting prescriptions, upcoming appointments and answering all of my questions. I couldn't believe that she went that far for me!! The whole staff was there for me from start to finish, they made me feel totally at home, answered all my questions and rooted for me every time I encountered a problem (financially) to get lasik. I was SO comfortable and never felt like I was bothering anybody with questions. Between Jessica G and the other (shorter) Jessica, Veronica and Rebecca I felt SO supported! I got nervous during my procedure and Rebecca was there to talk to me and even gave me a teddy bear (lol) and Jessica G stayed after her shift just to give me a hug after Lasik. I CAN"T RECOMMEND THIS STAFF ENOUGH. You can tell they all root for their patients. I just want to mention Jessica G again, she's an absolute queen!! I've never had anyone go so far out of their job description to help me out. THANK YOU!!!!!
Simply Ivy
Loved the entire experience here. Everyone was amazing from the front desk to the procedure room. I was kept informed and comfortable and they helped me find a financial plan that worked for me excellently! If you have to or want to have lasik then the Lasik Vision Institute is the place to get it done for sure!
Ana Luiza
I had the best experience at this place, I was nervous about the procedure calling many places and reading reviews, I was interested one in NY, NJ and this one. They offer a free exam, so I tried it out and I felt comfortable with Rebecca. Dr Cho is knowledgeable and makes you feel comfortable answering your questions. The manager who discuss the price is very nice. My surgeon was Dr Parekh, he is amazing!!!! He explains everything over and over again to make you feel comfortable, he is so patient and friendly. You don't feel pain and after the procedure, you go home and sleep for 3-4 hours or keep your eyes closed. At night I went out and i saw everything clear, the signs that were so blurry I could read! I always hated wearing glasses now I can see perfectly , the money you pay is worth it! DON'T BE AFRAID, JUST DO IT!!!!! It's going to change your life!!! I trusted them and they did a great job.
Channphyrom Ou
The procedure was 100% very fast and painless, I would definitely recommend them to everyone that is looking for a life changing. They are super friendly, caring, and will walk you through every step of the way. Thank you Lasik vision and all the members that gave me this opportunity for a better life.
Enrico Sciulli
The best thing I did and it was great dealing with the lasik vision institute and all of the people that work there were great. I was able to see perfectly clear about 5 hours after surgery and the surgery was only a couple minutes long I would recommend them to anyone.
Tae Shuford
The process was very easy and fast. The staff here is amazing and reassuring. After I went home and took a nap when I woke up I could see again!!! Literally the BEST feeling! I def recommend Lasik to anyone who is over contacts and glasses like I was.
Dion Mendez
Like. Wow. This place is absolutely amazing. I would give them 10 stars if I could. Jess G, the little Jess, Rebecca, Vaneza, Megan, and Colleen are phenomenal. Dr. Shah is also fantastic and has great bedside manners. I was super nervous. You know. Cold sweats. But they all made me feel comfortable and like I was part of the family. If you are considering, definitely come here.
Yamii Bravo
The best place you can ever get lasik eye surgery at ! I woke up the next day not needing to wear glasses nor eye contacts !!! I’m super excited and the procedure was PAINLESS !! Staff are over friendly! Very nice manners makes you feel so comfortable! I’ll give this place more then 5 ⭐️ ! If your looking for a place to do lasik eye surgery this is the place 💪
Lily Yan
I had an amazing experience at this location. Long story short, I didn't think I was a LASIK candidate because of my dry eyes; however, Dr. Cho put together a game plan for me and now I am glasses and contacts free! Dr. Cho is extremely professional and knowledgeable in her field. Dr. Wasserman (AKA Barry), who performed the procedure has extensive experience in LASIK surgeries - not to mention he is hilarious. Pretty much the entire staff (i.e. Tanya and Rebecca) are also awesome! I was so impressed by the entire process that I referred my mom to this location as well. She just had her LASIK procedure and to no surprise, she was also delighted by the experience. My mom previously had to wear bifocals and reading glasses. I highly recommend this team :)
Tim Strok
Wow!!! Amazing experience!! the front desk staff, technicians, Drs and surgeon were all excellent. The whole process was a million times better than expected. I wish I would have done this sooner but I’ll enjoy my new life now, glasses and contact lens free!!!! Worth every dollar!!!
Yvette Moore
Awesome experience. Ability to see without glasses, quick surgery, the customer service was great as well. Just remember to follow all directions and you should be blessed with your desire to see without glasses. I'm so overjoyed with my new ability to see without glasses.
Eric Vanderslice
From the examination to the procedure I felt safe and knowledgeable about what was happening. Even afterwards when I had a million questions someone was always there to answer my questions. Jessica the one who setup my appointment and payment plan was really helpful as well! Best decision I made in 2019!
Anastasiia Panchoshna
I can't give The LASIK vision institute 5 stars ✨ because I wanna give them 1000 stars✨
I am very satisfied with my result! I didn't see 20 years! It was my dream to see! And they gave me that in 15 minutes! I can't believe it happened! No pain, no stress! Only kind, friendly, happy, smiling people around! Beautiful and smart ladies! PROFESSIONALS!
I told all my friends about them!
Thank you The LASIK vision institute for my new, bright and colorful life ❤️
Nick Moore
This place was amazing and I got the best results ever. I can see 20/20 now and the quick recovery after the surgery was a plus. I had the lasik guided and the procedure was smooth and simple. The technicians and recptionists were extremely nice nd very informative to answer any question you have or put your un-easyness to rest. IF i ever need to do this again this is the place I would go.
shavon henderson
I had my surgery done last year, I recently went there for an appt and nothing has changed. The LASIK staff are so friendly and loving. Their customer service to awesome. And I never waited a long time for anything. My appt was at 9 and I was out by 10. I recommend LASIK to anyone!
Veauna Howell
I had astigmatism and having the procedure done made a huge difference! Everyone in the office was reassuring and made the process easy as possible. Literally was able to see in HD within the next day!
Tim Dinh
LVI is a great establishment. Clean building, easy location, and staffs members that are a notch above competition. From the initial consultation through to operation and recovery, I felt that there were no suprises and went through everything with ease. Check out the option for Contura. After the procedure, I had no sensitivity to light and it feels like I have HD vision.
My consultation was on a Monday and operated on the coming Thursday. My opinion is not to hesitate take advantage of the free consultation.
Michael DeBonis
I've shopped around a few different Lasik vendors over the years. Some were trying to "sell you" on lasik and offer discounts for same week or even same day surgery, others were just plain unorganized. LVI had a professional staff who answered all my questions with a no pressure approach taking care to find what was best for me, while also offering me the best price I've seen for Lasik out of everywhere I've looked. I would definitely recomend LVI to a friend looking into Lasik!
Kevin Tomlin
Was very quick and easy. Instantly had amazing vision. Eyes were irritated for only 48 hours then felt completely normal. Staff was also very friendly. Highly recommend to anyone thinking of getting lasik
Devon Augello
This was the best customer service I’ve ever experienced. The staff made me feel SO comfortable, I wasn’t even too nervous about the procedure. I definitely recommend this place for anyone who wants to get the lasik surgery done. It’s so professional, nice, and relaxing here. I even got hot coco !!!
Brittany Jones
I had lasik the end of September this year. I am about a month post op and I can’t rave about it enough. It’s been the most rewarding experience. I have been wearing glasses since 5th grade and contacts since 6th. I am 25. It is a seriously life changing experience. The staff has been nothing short of delightful and amazing through the entire process! I highly, highly recommend!
Mat
Getting Lasik Surgery performed at the lasik vision institute in Bala Cynwyd was an incredible life changing experience. The Doctors and staff are very knowledgeable about all aspects of the eye. The patient care that they displayed was a priority and theirs was unbeatable! The Doctors and staff that assisted me, were Dr. Cho , Rebecca and the performing surgeron Dr Barry N. Wasserman
Rebecca, who also had lasik done is the one who provided me with the free consultation. They do a thourough eye exam that ranges from your eye sight to the thickness of your cornea. The exams are very easy. Rebecca was able to answer all the questions and more that I had concerning the surgery.
After your exam you meet with Dr.Cho who will review your records, and determine the best method that fits your needs. Dr. Cho hands down is the one of the best doctors i have ever encountered. Her patient care, professionalism, honesty and detailed knowledge of not only lasik but the eye in general is one of the main reasons why I highly reccommend you go visit. She will be with you from the start to finish with any questions and concerns you may have. Additionally she will provide you with key advice that will help you through the procedure and recovery!
Barry N. Wasserman was my performing surgeon, he was recommended by Dr. Cho to be the one that performs the lasik eye surgery on me. It was an incredible choice because Dr Wasserman has performed over 12,000 lasik procedures and works for the prestigious Wills eye hospital. Having a surgeon with experience is and was the most important deciding factor for going through with this procedure and The LASIK Vision instiute provided one of the best! My procedure took less than 15 minutes. When you first walk into the room they give you a teddy bear to hold ( it helps ), and they will tell you to lay on the table. The doctor has the natural ability to keep you entertained / distracted through the procedure. Because you are distracted / entertained the procedure goes by much quicker!
Overall I highly recommend you visit the LASIK vision institute if you are considering improving your vision. It will change your life and in my opinion I wouldn't want any other people but this staff to work on my eyes. A+++
- Matthew 2/11/2016
John Dougherty
Phenomenal experience from beginning to end. Great staff from the front desk to the office manager to the doctors. All top notch and am extremely happy with the results. If you are thinking of getting LASIK definitely use this office.
Eugene Fedarenka
Great service was provided by lasik vision institute. Stuff is super nice and helpful. The doctors are professional. Everyone are Making you comfortable. Procedure was done quickly and painless. Would definitely recommend to everyone I know. Thanks
Christina Choi
I was on my last set of contact lenses when my friend told me that she was getting lasik at this location. Since they provided a free consultation, I just decided to make an appointment. I had my set of worries and skepticisms, but Dr. Cho and the LVI staff's professional demeanor (ex. setting appointments and follow-ups), extreme thoroughness (ex. analyzing my really bad vision which was between -5.00 and -6.00 for both eyes), and clear communication (ex. financing my payments) made it easy for me to choose to go through with everything. The actual procedure was only about 15 minutes. Dr. Barry Wasserman and his team did an amazing job. They gave me a teddy bear and turned on some music to ease my anxiety (I did fear that I might go blind for the rest of my life...). I also felt very cared for afterwards. They gave me clear instructions on how to take care of my eyes, and Dr. Cho was firm on having post-operation check ups. I must say, this is one of the best decisions I have made in my life! No more worrying about having to buy contacts every month and having to pack them everywhere I go. I don't know about other places that provide Lasik, but I don't need to because I believe LVI Bala Cynwyd, PA is the best!
Allison Lindgren
Super friendly staff! Everyone is extremely supportive and encouraging. I was super nervous about getting LASIK, and the entire staff helped calm me down and made me feel extremely comfortable. Definitely recommend coming here!
Jazmine Cole
Purchased a groupon to come to this location. Sadly I was not a candidate for lasik but I was a candidate for PRK. At first I was afraid since I learned that the process is similar however the recovery time is slower. Needless to say, I was patient and I went through with the procedure when my eyes were ready. The surgeon was great. He talked to me during the procedure and I was able to hold on to the teddy bear. Dr. Cho was great getting me thru before and after the procedure. Although your healing time is slower and you do have some discomfort, it was well worth it. It has been almost a year and my vision is better than 20/20. I would do it all over again if I had to in order to get these results. This surgery changed my life. I highly recommend this place and PRK if you are not a candidate for lasik.
Vera Adamek
What a great experience in modern patient eye care! From professional and knowledgeable staff to an outstanding Dr. Cho who meticulously and accurately charted the best treatment plan for my particular needs. I wouldn't consider going elsewhere for any reason. Dedication and attention to detail really paid off in this case. Keep up the good work!
Nicci T
The procedure was fairly easy and my vision has never been clearer. Everyone is so nice but Jenna really goes the extra mile to make you feel comfortable. Anyone looking to improve their vision should give this place a try.
Ashay Saunders
The whole team is very helpful, informed me about everything pre and post op. They made sure all of my questions were answered, and that I was comfortable throughout my whole procedure. I will definitely recommend people to come to The LASIK Vision institute.
Ray Nunez
"This place is Simply Amazing!!" the Staff is Super Friendly & Very well versed in the LASIK Procedures Available. I was very hesitant about getting my eyes burned by a high powered laser. The Staff answered all my questions and put my mind at ease. I Highly recommend This place to anyone thinking about LASIK.
Shannon Ronca
I’m so happy with my decision to get lasik. I couldn’t see anything without glasses or contacts, and lasik was something I had wanted for a while. Once I found out my insurance covered some of it, the decision was a no-brainer. Everyone at LVI was great throughout the whole process and I was able to get my procedure done on a Saturday so I didn’t even have to take off of work. I’d definitely recommend lasik here to anyone!
K Rizzo
Scheduling was quick, staff was helpful, one day after surgery I was 20/20, and improving. The consult day I was in the office for 3 hours, surgery day I was there for 2 hours, and post op, I was there for 15 minutes total. Minor discomfort on surgery day only, nothing the day after.
Emmy Dean
Honestly the best experience I could ever have! The staff are awesome and very friendly! The surgeon was very helpful with explaining the steps and whats happening next which made me very comfortable during the procedure! I am so glad I found this place! Everyone I talk to, I mention this place! Thank you to everyone who helped me on my Journey of sight!
Ahmad Alaraby
Great experience. Very nice and relatable staff. The whole team was very accommodating to my time limits and i was able to get preop evaluation on Thursday, the operation ofln Friday and Postop evaluation saturday morning when i got a 20/20 vision. The forst hour burning after procedure was expected and annoying but everything afterward improved. I never wrote reviews but i felt they did such a good job that i needed to.
Goodluck everyone
Brina Marcellus
The staff and doctors made me feel very well informed about the procedure. They made me feel welcomed and reassured me every step of the way. I am extremely happy with my results. Call them and see all the great things they can do for you.
Sophie Yuth
Nothing short of a 5 star experience with LVI Bala Cynwyd. I am beyond thrilled with the results of my Lasik Contoura from this past week and can easily say that my life has changed - I've been wearing glasses and contacts since I was in 3rd grade and am more than happy to say goodbye. Thank you to all of the kind staff: big Jess, little Jess, Vanezsa, Rebecca, Guadalupe for taking such good care of me at every visit; Dr. Wasserman who talked through every single step of the procedure in the funniest and most caring way, and Dr. Siv for his excellent, attentive, and honest care before and after. You all have my highest recommendation!
Pocarle Boyou
I cant believe how much this one decision could change my life. I can see better and clearer than whenever I had my glasses on. The staff were great, it took 12-15 minutes and I was done. If you have been thinking about LASIK... stop thinking and just do it, I'm glad I did. Thanks so much LASIK
Dennis Samuel
Great place with amazing staff. 20 hours after the procedure and my eyes turned out amazing. Able to see clearer than in my glasses or contacts. Absolutely recommend, especially with Groupon deals out there.
Renee wolfe
The staff are verey friendly and kind. The surgeons and doctors took good care of me for my surgery and follow up visits. My vision is the best it's ever been!
SavageGeek_x
The staff is the top notch! So friendly and funny! I thought I would be way more nervous. The procedure itself is uncomfortable, of course, but very quick. Your life will suck for the rest of the day but you will not regret it. I had the procedure at 5pm one day and was 20/20 by the next morning. 🤯 Also, it's not anywhere near as expensive as I thought it would be. It's a must do! 😀👍
Omayra Rivera
The staff and Dr. Shah were absolutely PHENOMENAL!!!! Despite having a high script, I can now see 20/10, which is way better than expected! It’s definitely a game changer🤩 I can’t thank them enough for their level of skill, kindness and professionalism with making sure I was comfortable throughout the entire process. I highly recommend this place!
Lisa Nutter
I was very nervous at first but everyone at Lasik made my experience so relaxing and easy. From making my initial appointment, cancelling and rescheduling, to the financial part, and then the procedure. Dr. Vince and Busillo are the BOMB and so are all the women there!!!!!! I can SEE 👀👀 …
DATS- GANGSTA
Found a deal on Groupon. Have always used contacts and lenses since high school.... I would have to say that the staff(Nita, Michelle, Rebecca, Lily, Tanya) were excellent. They answered all my questions and were great! I chose Dr. Wasserman to complete the transformation. He was great, playing music, making me feel at ease, and taking any pressure of of the surgery while answering all my questions. Dr. Cho was there from beginning to end and gave me a very big thumbs up. My eye sight is 20/20 now and she also said that my eyes healed beautifully. I appreciate everything you guys did for me. Even my co-workers see the change and think I have a different look now...lol! Thanks so much Lasik Vision Institute!
Paradise For the D
Very helpful. Gave in-depth details of how my procedure would be. Dr. Cho and the staff guided me through the whole process and treated me like a family member of theirs. I'm very pleased with my procedure and glad I made the decision to treat myself to some new eyes. Lol... I anticipated Lasik and did alot of research for over 10years. Wish I would've done it sooner. Thx LASIK Vision Institute!
Gabriel Reyes
I had my surgery done here about two months ago and it was a great experience. They were very helpful from the doctor who did my surgery to the staff and Manager Jessica. They will work with you financially, with your schedule and any questions you may have. I absolutely recommend this place.
Andreilyn Briones
I had my procedure done by Dr. Shah. He is amazing on what he does. I am so happy that I got it done by him. Also, the staff members are so nice. I highly recommend this to anyone who wants to get LASIK.
Tanamera Trinidad
I highly recommend The Lasik Institute in Philadelphia. It's a great place with great doctors and nurses! I got my eyes done at the end of February and have been seeing 20/20 since the eve of my surgery!! I went for my free evaluation and 2 or 3 days later I was having the procedure done. Now if you ask me you can't get much better than that! Anyway anyone looking to get lasik done in and around Philadelphia the lasik institute on City Ave is the place to go, hands down no questions asked! Thank you to all the staff I delt with there for your services and my awesome 20/20 vision!!
Denise Coleman
From start to finish the staff was awesome. They answered all my questions and concerns with details. The day of surgery [if I can call it that] the doctor was very pleasant. The procedure took less than expected.
John Boskie Jr
The staff was very nice, helpful and the procedure itself was very fast.. Though you definitely need a driver afterwards, I have to say it's been less than 24 hours and my far vision is clear as if I were still wearing contacts.. The expected pain even passes within 12 hours of sleep and the eye drops..
Tess Thakuria
The team here was extremely friendly and attentive! Honestly, the first 24 hours are very rough. However, after that it is way better. I definitely recommend this place if you are thinking of getting Lasik!
J Massott
The staff and surgeons here are simply the best. Highly trained and professional but also compassionate and personable. A range of options and prices were thoroughly explained to me, and I left confident in the choices I made.
Oh, and now I can see EVERYTHING!
Anita Ahmeti
Everyone as a team there is friendly and welcoming. Nita, Jess, Rebecca, and Karen were all so helpful when you first go, and the doctors there are also great! The place was professional and my experience there was amazing and I recommend to anyone who wants to get lasik or is considering it.
Donald Wilkerson
LVI, are the best. Knowledgeable staff like Michelle and others get your sight in the right direction. One of the things I like the most is once your patient, you become a friend. Michelle was the first person I met and from the first visit and everyone after she knew my name and exactly what I was there for. That means allot.
Lauren Romano
Amazing staff. Amazing surgeon. Amazing job. I am so happy with my new eyes. It was like seeing the world for the first time. I have recommended lasik Vision institute to everyone I know !
Frank Rocco
The LASIK Vision Institute was very professional, informative and made sure that all my questions were completely answered. I had a great experience and I’m thrilled to be seeing 20/20 in 2020! Thank you so much LASIK Vision Institute!!
Andrea Mae Briones
i recently had my lasik procedure done and I am so happy with the results. Dr. Shah was my surgeon and he was really great and the staff members were so kind and helpful the whole time. I highly recommend this place so much!!!
Brian Dougherty
I just got the Lasik surgery there yesterday. Today I seeing things that I haven’t see without glasses in years. Things are still adjusting, but already I am seeing better than I have in a lot no time. I highly recommend these guys to anyone who is a slave to their glasses as I was. Thx LVI!!:-)
James Holman
They were really nice and helpful! I was pretty scared to do it, but they helped me through all of that.
It is crazy to not need glasses anymore! I had them since I was like 7 or 8 so it really is something to be glasses free.
Drew Van wert
Staff was kind and informative... put my worries to ease... other than alil discomfort the process was quick and painless... completely amazed at how good my vision is even 12 hours after surgery I’m 20/20!! Thanks LASIK!!!
Abdelaziz Elmadani
The place is awesome, the staffs are very friendly and nice. The doctors are well experienced and the surgery did even take more than 10 minutes and I was able to see 20/20 next day. Highly I recommend this institute and price is awesome and finance is available.
Keith McCormick
I had a great experience. The entire staff were extremely friendly, and helpful. Unfortunately I wasn't a good candidate for Lasik, and the staff gave me all of my options. I would definitely recommend Lasik Vision Institute for anyone considering Lasik.
Naja Junious
I had a great experience at LASIK Vision Institute in Bala Cynwyd! The staff were super friendly and made me feel welcomed and comfortable. I highly recommend them for your lasik needs!!!!
Daniel Nover
I'm relatively new to the area and was a little nervous about having a PRK enhancement 17 years after I had LASIK. The whole team at the LASIK Vision Institute was wonderful. They helped me through the decision-making process, they set up financing, and they were always attentive and available to answer questions and address issues. Dr. Cho, in particular, was extremely careful in her guidance and recommendations and clearly has patients' best interests in mind. I whole-heartedly recommend the LASIK Vision Institute in Bala Cynwyd for anyone considering LASIK or PRK.
J Roane
Vaneza, Jess, Guadalupe were all professional and very personable. I felt comfortable the entire time and enjoyed my time here. I would highly recommend this office to anyone looking for a great experience with lasik! :)
Steven Guardiani
Just received lasik eye treatment at the bala cynwyd office, great comfortable experience staff was very friendly and doctors made me feel very comfortable. Can see almost 20 15. Highly recommend this place to receive lasik. 🤟🤙👍 …
John Wagenhoffer Jr
Having Lasik done was in a word: OUTSTANDING! This is a MUST DO for those of you still wearing glasses. The doctors and staff are great and truly top-notch professionals. Do yourelf a favor, pay them a visit. You owe it to yourself.
Amy Nwachukwu
Love this place. The Dr. Siv is amazing and Jess is the face LVI. She will make your experience a memorable one. They make it feel like they’re going through the surgery with you; they’re pretty much awesome.
Steve Parsons
Really impressed with the knowledgeable staff especiallyJessica who was very helpful explaining the process which really helped me understand what to expect and alleviated some of my concerns. Glad she and the staff took the time to explain everything. The procedure was done at 4pm and by the next morning I could see 20/20; simply amazing.
Tessa Tremblay
I had my surgery about a month and a half ago and can say that I'm very pleased with the results. I was worried about the procedure at first, but everything went smoothly and now I can see without glasses or contacts!
John Dougherty
Wonderful experience! Reasonable prices , caring staff and terrific doctors. Jessica was terrific in guiding you from the first visit through the procedure and was great at answering all questions to put you at ease prior to surgery . The bala cynwyd office was great and Dr. Brusco was outstanding .
Brittany Barrett
I had a wonderful experience at the Bala Cynwyd location from start to finish! Vanessa was such a great help and explained everything in detail to the point that no question was left unanswered. I appreciate the welcoming staff and my experience here was definitely like no other! I will definitely recommend this location for anyone interested.
Mark Theiss
From the front desk to the doctors performing my surgery, I had an excellent experience with LVI! I recommend this location as much as the procedure itself!
phillysinger
Mmm hmmm... I SEE you! 👏🏾👏🏾 Day 6 and I can see both near and far!!! I can see my texts on my IWatch finally!!! Colors are vivid, light sensitivity is minimal!! I watched my sons game on my phone today without squinting once...
I will tell you... Lasik has changed since it was first introduced a little over a decade and a half ago!!
I was so sad when my husband gifted me $2000 for the procedure in 09’ and I was told I needed $2000 more... man I cried... that news was a blessing in disguise because technology has changed and the procedure has upgraded to prevent light sensitivity and to allow your eyes to see both near and far without the inconvenience of having to adjust.. Monovision brought both near and far together!! Contoura was a blessing because I actually had THREE surgical procedures in my life to remove contacts I slept in and it affected my cornea where I continually had light sensitivity for the last 15 years.. (I know it was a lazy and irresponsible thing to do after the first two but... 🤷🏽♀️) and wore gradient lenses to eliminate my discomfort.. all the time. Contoura prevents a great deal of light sensitivity.
The price fir all three was the same as I was quoted over 15 years ago for Lasik alone and for the gift of complete sight.. The employees were fun, professional and insightful. I can’t tell you how priceless a gift that is that my husband gave me!!!!! I can’t thank him enough for this unselfish gesture of love.
Billions of smiles in this world and it’s a beautiful thing to see his completely clear.. 💋
-Kim Pinder-Garner
Matthew Kelly
EAGLE EYES! You, too, can be granted the gift of eagle vision. I was blind but now I see. I came in with coke bottles and left with super human sight. Every member of the staff was incredibly friendly. The care and attention I received was best in class. If you are on the fence about LASIK, take my word for it and make the jump. You won't regret it.
Greg Thomas
A life changing procedure that I advise everyone with poor health to take advantage of. Very affordable, painless and literally took minutes and immediately I could see!!! Amazing staff that was very professional. They went above and beyond my expectations of taking care of others. Thank you Dr. Barry Wasserman for changing my life. Truly a blessing! I once was blind and now I can see!!!!!! Thx Barry!!!!
Drew M
My vision is more sharper and clearer than before. I had 20/30 vision and never worn glasses or contacts. I am now 20/20 in my left and 20/15 in my right. Results may vary. You can go in for a free consultation
Mr Meeseeks
Lovely experience very nice staff, were able to get me my appointment quickly. The actual LASIK surgery itself was a swift process.
Kendra Rucker
From my consultation to my post-OP, everyone that helped me along the way, my experience was amazing! The staff was friendly and knowledgeable and I definitely will be referring my family and friends. Thanks Karen, Jess, Jess and Dr Brusco for guiding me through it all! I am pleasantly satisfied!
Ryan Morton
I had contacts/glasses since I was 12, and it took me 10 years to realize I could've had this procedure done. I can see clearer than when I had the annoyance of putting something on my eye with contacts, and even better than my glasses. I appreciated the helpful staff as well with answering any questions I had.
Joseph Kirchoff
Absolutely amazing.. staff extremely friendly and professional. Only Day 1 after the surgery and if my eyes stayed like this I would be happy on my to find out it gets better. Highly recommend!!
Ryan Donahue
I was almost legally blind, almost, and now I have near eagle vision. 11/10 110% recommend this place. It’s now my first full day after the quick procedure and I have better vision then I had in the past with contacts or glasses.
Robert Craig
It was a great experience. I was treated for facial Rosacea and ocular Nosacea. I did not know I had this. I have never felt and looked better. The lasik surgery was also an amazing experience. So glad I did it.
John Santangelo
Everyone at the Lasik vision institute was friendly accommodating and professional throughout the entire experience. Surgery went perfect. I would recommend them to anyone I know who is considering this procedure.
David Cappelli
The staff was great and everyone knew what they were doing. Very thorough exam to decide if this was for me. The surgeon was awesome. I would definitely recommend this facility to anyone.
AdmirationsHairItIz
just got my 6month checkup from my new family @ Lasik Vision Institute on cityline ave. my sister from another mother Dr. Cho & my eye tech Karin & less not forget my famous laser surgeon Dr. Wasserman who enhanced my vision to see the world much clearer, they all will make you feel this is the best place & choice for your new vision corrective surgery
Courtney McCormick
The Lasik Vision Institute in Bala Cynwyd was great! The staff were all so nice and accommodating. I can’t say a negative thing about this place. Thank you LVI for my new eyes!
Risky One
It was definitely an experience. The staff is very pleasant and knowledgeable. They made me feel comfortable and were able to answer all and any questions that I had. I definitely would recommend any one that is thinking about getting the procedure done, to come here.
Christopher “CS” Sutanto
I had an amazing experience with Lasik Vision Institute. They take care of you from pre- to post-op. Friendly staff who will answer any and all of your questions. They also shared their personal lasik experience.
Deon Theron
I am so pleased with my experience, everyone working here is so polite and answered all my questions before I could ask it. My only regret is that I did not do this sooner. Best investment in myself I ever made. Thank you LASIK VISION Institute.
Monica Auman
It has been almost 2 months now!
I was super nervous but very very happy I went through with this! FREEDOM!
Vanessa, Jess, Colleen & Dr. Shah were great!
Taren Mordas
I've been coming to this office for approximately 8 years now. The team is always friendly and answers any questions I have. I decided to get PRK 8 years ago and love it!! I would recommend Lasik Vision Institute to my friends and in fact have!
Omayra Villafane
I had PRK about 8 months ago and I LOVE it is has been the best experience ever. I see things very vivid and colorful. My Dr she has been awesome with me and the staff is great to work with.
Brian Borsello
I had my surgery in Charlotte NC. Due to work I need to be in Philadelphia during my follow-up appointments. Everyone in the Bala Cynwyd office were so helpful during my visits and Michelle Miller and Dr. Cho are awesome
krystal boggi
Came in for a consultation Jenna was wonderful at explaining everything from what the different tests she was performing to what to expect if i decide to get the surgery. Feel very confident with coming here.
Marc McCord
I loved it very much. The staff is most knowledgeable and extremely friendly. They answered every question I had and performed the job safely and professionally. My vision was improved and my life is now changed forever.
Tan Low
Dear Ms. Sarah Khan.
I'm sorry to inform you but The LASIK Vision Institute in Bala Cynwyd did not perform your LASIK procedure. We have confirmed with our medical records and the center directly that you have never been a patient at this location. Please check your records and we would appreciate if you removed your review since it is inaccurate. The LASIK Vision Institute Bala Cynwyd team thanks you in advance.
Phuc Nguyen
Recently got my lasik done and all I can really say it was a amazing experience. Everyone at the office was very nice and caring for you.
Andrew Schobert
Awesome staff and pain-free procedure. Everything was explained in detail and all questions were answered. The procedure took 20 minutes and I was able to see perfectly the next morning. Vision is 20/15!
Andy Hogrogian
Super friendly, easy and quick. The whole procedure takes about 5 min. The worst part is the 6 hours after the procedure which is very uncomfortable, but woke up today with 20/20 vision, so worth it.
Anneicesa Monroe
Great place ,I received lasix with contoura done here my experience has been great thus far ,my only compliant is sometimes it’s only one doctor there doing the surgery and one doing the eye exams So sometimes the wait can be pretty long my overall experience had been great ,great staff and nice place !
Denys Petrashenko
Thank you so much to LASIK Vision Institute at Bala Cynwyd. Very happy with my result and service that each person from medic personnel provide. I very appreciate the business with you guys.
Andrew Danna
The expert and caring staff made my experience here a pleasant one. Dr. Wasserman was a pleasure ro have as a surgeon. He made all the patients feel at ease.
Angela Coleman
I couldn't be happier with my results , quick and totally painless. The staff is awsome, especially Jess, above and beyond. Will be recommending Lasik vision to anyone asking.
Yasmin Ahmed
Staff and surgeon were helpful and friendly. A clean and knowledgable establishment. Overall, wonderful service in all aspects, and my vision is better than ever!
Jstarr Tv
My experience overall was great stuff and doctors were very friendly and comforting.The surgery itself to about 10-15 min.The most uncomfortable part is the irritation but as the doctors recommend to sleep during the first 4 hours after surgery.Today is my second day post opp and I can open my eyes with irration but I can already see so much better and it’s only gets better once it heals.I highly recommend them they were so nice,helpful and informative
Stephanie Betancourt
I am so glad I was able to experience this procedure at the laser vision Institute. The staff is amazing!! They know exactly what they are doing and their recommendations will not steer you wrong..
Alex Depena
Everyone was so professional and down to earth. Made the whole experience so great. Answered every and all concerns and questions. They were so friendly and real through out everything. I do and will recommend the Bala location. Thanks again!!🤪😍 I can see!! …
Jill Blakeslee
Very friendly staff! It has been just over a year since I've had lasik surgery and it was the best decision I made. Thanks Dr. Brusco!
Andria Moore
Jenna was great on my visit today. This has been the most awesome experience ever! The staff at the Cityline office is Great! Best decision I've ever made.
Joe Brogan
I had the best experience at The Lasic vision Institute Friendly&courteous staff all my questions I had were answered the doctors were great took care of me had no problems the procedure was extremely quick the wait time was extremely low my overall experience was phenomenal definitely 5 Stars
Olivia Farkas
My experience at the Lasik Vision Institute was amazing. I had a very pleasant experience with every single staff member, nurse practitioner, and doctor. The facility was incredibly clean and state-of-the-art. Megan singlehandedly walked me through every question and had a deep passion for laser corrective surgery, it made me feel so comfortable and informed. My consultation was on a Thursday and was very thorough. I could've gotten my surgery within a day of my consult, but due to scheduling, I was able to get in a little over a week later.
For those who are looking at the reviews (like I did) to become acquainted with what to expect and get an honest opinion ahead of time, the surgery was extremely quick. From the moment I walked into the office to the moment I left, it was only about 15/20 minutes. The surgery in and of itself was only about 5/10 minutes. There are two lasers, one for creating the flaps and the other for correcting your prescription. They use numbing drops, you won't feel the lasers at all; however, they do put different tools into your eyes to prevent you from blinking and to isolate your eyeballs, which definitely is uncomfortable, but the surgeon gives you consistent affirmation (which I needed) and tells you how many seconds you have left until you switch eyes. Ultimately, the lasers are only on your eyes for a handful of seconds.
Afterwards, you will experience a lot of pain and a sharp burning sensation for 2 and a half, 3 hours. Once you get through the first few hours, you will feel so much better, and by hour 5 post-op, the burning sensation will be dulled if not fully gone. The recovery period, in terms of requiring drops, wearing nighttime eye shields, and waiting on strenuous activities, takes only about a week or so, with artificial tears needing to be used for the next month. It's incredible how far technology has come with laser correction!
My post-op appt was the morning after my surgery and it went incredibly well. Already had 20/20. LVI provides a great financing option.
I had an amazing experience here and would highly recommend LVI if you are looking to get corrective surgery!
Update: I changed my review from a 5/5 to a 4/5. I showed up for my 1 month post-op appointment today where there was a sign on their door saying LVI was temporarily closed and I needed to call a number to reschedule. I took the morning off of work to come to this appointment. I realize things happen and I don't know exactly why they're closed, but to not call your patients who had upcoming appts to tell them that you are temporarily closed is unprofessional regardless. I called the number on the door and it seems like LVI temporarily closed a few days ago. With that being said, they're redirecting me to my surgeon's practice. I don't regret my surgery at LVI, but this was frustrating considering it's a post-op appt that is needed and now I have to arrange for another appt at a different location.
camp316
Awesome staff l, great life changing experience. Special shout out to Jessica and Michelle for their super friendly professional help every step of the way. 10/10 would let laser my eyes again.
Jonnathan Fraticelli
The staff were really nice and they were willing to explain the procedure in detail and answer any other question that I had.
The procedure itself was really quick it took about 15-20 minutes and it was done, I did not feel a thing I would definitely recommend this to anyone.
Gary Earle
First and foremost I can see like Hd see! More importantly just being in the office makes your day brighter. Everyone is so upbeat with great personalities. SHOUTOUT TO JESSICA AND MICHELE!!!!! Definitely ask for them when you go in. I literally can say enough great things about the people, the process, and the results!
Joshua Perez
Its quick, fast and easy. Lol best way to describe my time here. It was a quick test for my eyes making sure it can be done and what needs to be corrected. Fast in getting a approval for financing of the procedure and easy in make the decision to getting it down.
tiffani rouse
The most caring, fun and honest group of people! Made both my visits (insider) well worth it! So glad I made the choice to see 20/20 in 2020! I would do it over again with them!
Randy Volponi
Staff is extremely knowledgeable and very nice. They put me at ease before and after my surgery. I would recommend to my friends and family.
S Smitty
The staff is very friendly and helpful. They talk you through the process and answer any questions that you may have. They made me feel very comfortable about getting the procedure done. Great team 👏 …
Monique Brown
Nice, friendly, and helpful staff. Exams were thorough and patients were treated with respect and care. I am extremely pleased with my results!
Amanda Albino
Beyond happy with my results. I’ve put this surgery off off for so many years but I am glad to have finally gotten it done. The staff were all wonderful & pleasant.
Roberto Cruz
Very nice people, great service, and I’m only on day 1 post-op, but so far so good! The only con is the wait times can be extensive, but they treat you very well while you wait. I highly recommend it!
Beth Suessenguth
Great staff that are so helpful and nice. Only problem was they schedule so many people that you do end up waiting a bit.
Everyone says the actual procedure is just uncomfortable, but I felt pain that I was not prepared to experience.
Nancy Minor
I am very impressed by both the professionalism and care I have received. Appointments were easy to schedule and very available. I am only a day out of the procedure and seeing pretty darn good.
Vadim Ceban
This place it's great was a pleasure for me to be there I got Lasik like a month ago my vision is better I forget about eye glasses definitely and I am happy now .
I will recommend this place everyone because of one day you'll be happy all life!
Cody Robbins
Everyone is very nice and knowledgeable. They will take good care of you. I made the right decision going to the Lasik Vision Institute!
Loretta Weston
The process was amazing Guadeloupe is the best! All the office staff and surgeons are very attentive and supportive. It is definitely worth it. I can see clearly now . Thanks
Branden “bvaz711” Vazquez
Great staff, very professional and are willing to provide the best customer service ever! They make sure you are 100% satisfied with your treatment. I appreciate their patience, especially with me. Thank you all!!
Shaniel Brown
Highly recommend visiting this office if your interested in doing LASIK, staff are Beautiful & very professional, everything is also explained very well!!
Most importantly I can see lol.
Thank you!!
Daniella Ford
I didn’t know what to expect, but the staff was very knowledgeable and they put you at ease. All the staff was very friendly. Definitely recommend you to get your Lasik consultation.
Erin Nugent
Great service, wonderful people! Jenna was really nice and comfortable to talk with, very personable and kind, great service! Rebecca and Jessica at the front desk were also very friendly. Amazing staff, great service overall
Cory Rogers
So worth it! The staff there was fantastic from the doctors to the ladies at the front desk. Highly recommend
Reem A.
Everyone was so nice and helpful. They girls are all very knowledgeable and the surgeon Dr. Brusco was so nice and very good at what he does.
I had a great experience.
Vendredi Chea
Great! Will suggest other friends who are interested to get lasik done to this place. I shopped around and choose this place. All the staff made me feel more conformable and seemed more caring then the other places.
Shaunt S
After a bumpy start with this office, I must say I am quite pleased with how professionally this place is run. Of course, since day one Dr Cho has taken great care of me with tremendous amount of patience.
Katherine Guardado
I was nervous at first but it was more excitement than nervousness. It’s definitely a change that will last for years. The employees are very helpful and friendly! ❤️
Chanel Couturee
My experience was amazing, they were very kind, supportive & careful. The best part was that I woke up the next day able to see everything. Im extremely happy.
Daniel Lee
Just got lasik yesterday and I feel amazing today!! They have very friendly staff that will take care of you. It’s an awesome place and I highly recommend getting lasik here.
Aaron Weighknecht
Incredibly friendly and knowledgeable staff walk you through the entire process. It’s an amazing feeling to be able to see clearly with no corrective lenses. Highly recommend
Chris
My experience here was amazing, staff was so knowledgeable and friendly! Highly recommend this place to anyone looking to get Lasik surgery.
Sam Alpha
I had the best experience here. Staff treated me very well and they made me feel like I had nothing to worry about. I had really great time, thank you. Great to SEE you beautiful people ❤️
Dj
Everyone here is very professional and caring made me feel right at home and I can say I have 20/20 vision for the time in many years one of the best decisions I made in my life by getting lasik.
Danielle Ware
Amazing!!! Amazing!! Amazing! I went from a -4.50 (Basically BLIND) to 20/15 vision in less than 15 minutes! The staff were great... BEST MONEY I'VE EVER SPENT! EVER!
Hassan Mohamad
Amazing. The one thing they did better than my eyes was their amazing customer service. Thank you Berry, Dr Siv, and all the lovely ladies with great help and support.
Zahida Halimi
Honestly, I tell everyone this was one of the best decisions I could have made for myself. I have no regrets. 3 months out and I just had a f/u apptmt with 20/15 vision. No more glasses!!!
justina quiggle
Seriously amazing experience!! Went from 20/200 to 20/15 overnight!! The entire team is exceptional from the office manager to assistants, clinical team and the Dr!!! Thanks again!!!!!
Jim Orr
The entire experience was just delightful, the staff put you at ease and take you through it with great care. Thanks Jess, Jess, Vanessa, Rebecca, Karen and the rest, GREAT JOB ALL!!!!!!!
Paige McLeester
The staff was great, very accommodating! They talked me through the procedure & the doctor was AMAZING! No pain at all, definitely recommend this place 100%!
MJW 379
They have very professional and friendly staff. Appointments were quick with little waiting time. Plus they helped me to see. So that’s a bonus. Highly recommended.
Jay Register
Jenna was such a sweetheart. She was just awesome. And cute also. Loved the visit. Recommend this Office to anyone.
Courtney Eshleman
The staff is so professional and welcoming, and the office is extremely clean. I was appreciative of all the extra measures they were taking in light of COVID-19.
Barry
Great place to get Lasik done. The staff is very friendly and the procedure is done v quickly. Honestly worth every penny
Jenny Louie
Wonderful staff and doctors. I’m more than happy with my vision. Nothing beats waking up in the morning and the whole world is clear. Thank you so much Jesses and Dr. Brusco!!
lauren daniels
I had some funny things going on with my eyes, they tested my eye multiple times to make sure they did what was best for my eyes. they were not pushy at all and I didn't feel like I was talking a 'car salesman'.
Mark Cimorelli
The staff was absolutely amazing. They made it fun and comfortable for me. Even though they picked on me for hating eye drops. Great team.
Jessica Murray
I was very very nervous going into this procedure. The staff answered all my questions and made me comfortable going forward. It was so quick and painless and I can see 20/20!!!
Connie
Best customer service ever! I would recommend this place to anyone considering lasik. Their prices are fair and the surgery process went smooth for me.