Reviews of Diagnostic Eye Center. (Ophthalmologist) in Houston (Texas).
Diagnostic Eye Center
3405 Edloe St Ste 300, Houston, TX 77027, United States
Description
Information of Diagnostic Eye Center, Ophthalmologist in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Diagnostic Eye Center
Sunday
Closed
Monday
8 am–5:30 pm
Tuesday
8 am–5:30 pm
Wednesday
8 am–5:30 pm
Thursday
8 am–5:30 pm
Friday
8 am–3 pm
Saturday
Closed
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 |
Reviews of Diagnostic Eye Center
Cherise Shaddix
First off, I am a native ATLien who flew to Houston to see and be seen by Dr. Salem, so if that doesn’t communicate how highly I think of Dr. Salem and the team at Diagnostic Eye Center, not really sure what will.
My experience from start to finish was a friendly team, surprisingly easy process, painless procedure, and my personal recovery meant that I was up and around that evening. They thought of *everything*, from triple-checking eye tests to surprise-and-delight packages with snacks for recovery.
You only have one set of eyes. Trust them to Dr. Salem and the team at Diagnostic Eye Center. Being seen at Diagnostic Eye Center was worth its weight in gold (and a flight from Atlanta) for me.
Lorena Revoredo
All great! Glad I chose them for my eye care. Dr Bell is really great. The assistants are excellent. Front desk and back office are all nice and organized. They also worked super fast on having the medication “prior authorization” worked up with the insurance. They communicate all the process, giving updates over the phone. Superb!
Jeff Davidson
It was an excellent experience! The entire staff was very nice and friendly. I would highly recommend. I wish I knew the names of everyone that worked with me. Dr. Salem did an excellent job on both eyes. I had no idea that I would be able to see so clearly. Dr. Bell was fantastic on the follow up visit. The woman that checked me in to the surgery center, the nurse, the anesthesiologist were terrific!! Thanks to all that were involved!
Steve Alves
The folks at Diagnostic Eye Center are very Pleasant, Professional and Efficient. From check in, to checking out, the processes were seamless. High tech equipment, great communication as to what the results mean, and what options are available to treat your condition. I felt very comfortable making decisions with the information they provided and clearly
explained to me. I genuinely felt they cared about me as a patient. Front office Staff, Ryan & Dr. Salem, 5 Star's for all!!!!
Merlin Orr
Outstanding in all regards. My experience with Dr. Bell impressed me with her obvious knowledge, a warm and emphatic manner and her taking the time to listen to all of my concerns and address them to my satisfaction. The staff was professional and still managed to be friendly as well. I left the eye center with a feeling that I had been well treated and confident with my treatment and evaluations. My unreserved recommendation for this group of professionals.
David DeSimone
Everyone that works here is very professional, helpful, caring and friendly. Dr. Salem did my eye surgery in 2019 and I've been seeing him every year since for my annual checkup. It's like catching up with a good friend. I love that they are continually bringing in new equipment with the latest technology to care for my eyes. I always recommend Diagnostic Eye Center to my family and friends.
Ozzie Ausburne
I had LASIK surgery on one eye in 2012. It was quick, comfortable and amazing the difference the correction created and to this day my vision is as good as when I stepped off of the table the day of the surgery. I go annually for check ups and must say the office is Professional with minimal wait time, and the staff (front office and medical staff) are kind, compassionate and very friendly. You feel at ease during examinations because of this. Diagnosis is given respectfully and in concise, understandable communication so that you can confidently participate in the steps needed to heal.
Reisa Ogeer
My annual visit was a very positive experience as always. From check-in to check out was flawless with the Administrative team.
Dr. Lazano and her medical team are professional and are genuinely concerned and caring about your visual care. I cannot begin to describe the level of detailed assessment that goes into your consultation. Truly one of the most professional, empathic and cost effective Visual Care Centres in Houston.
Cassandra Lee
I'm a new patient and everyone from the front desk to the technician and doctor were excellent. I require special contacts because I have an eye disease called keratoconus. Dr. Bell is very passionate about her job and she did an outstanding job explaining my condition and options. I was thoroughly pleased with my visit.
eweinberger62
Just had my annual check-up and bought a pair of glasses. Dr. Bell was rock-solid in effectively communicating her process, setting my expectations and providing a vision (pun intended) for longer term solutions that I might consider. Lindie was very patient with me with the selection of which eyeglasses fit me and helped to explain all that went into her opinion of the alternatives. I am a pretty picky person, and she never once tried to rush me. Both were excellent.
Aaron Laviana
Great
Saved
I cannot recommend Dr. Andrew Salem enough. He has impeccable attention to detail and his bedside manner is bar none. As a surgeon myself, my eyesight is everything. I have worn contacts for the past 21 years and always worried about a corneal abrasion or resultant contact infection. I finally decided to go ahead with LASIK in November 2022 and it has been easily one of the best decisions I have made. I had this done on a Friday and was able to see 20/15 vision that evening. I operated the following Monday. I have had 0 dryness. I also had an astigmatism that is now gone and makes night time driving so much easier. 100 out of 100 times would do this again. No one better in the country than Dr. Andrew Salem!
Barbara Mosley
I am extremely pleased with everyone I came in contact with at Diagnostic Eye Center!!! He teaches at University of Houston Optometry School and has the most impressive credentials! He has a super great bedside manner and truly wants the best outcomes for his patients! I am extremely pleased with my vision results! Dr. Salem customized the lens selection especially for my best vision outcome. I am so grateful I came to Dr. Salem for my cararact surgery! He has gone above and beyond regarding all aspects of my care!
I met Dr. Salem due to a referral from a friend. I had come in for a second opinion for a cataract surgery after a disappointing visit with a big name group in Houston TX wherein the ophthalmologist did not even discuss with me which options would be best for me individually and why. This first ophthalmologist just checked a box in a folder for multifocal lenses and sent me to his clerical assistant who handles that aspect.
I saw Dr. Salem at Diagnostic Eye Center and was especially impressed with the depth of his education toward the pros and cons of different procedures for my particular eyesight. He didn’t try to sell me on the most expensive option, but Dr. Salem’s foremost goal was for me to receive the best outcome for my eyesight.
Robert Butler
Results of my cataract surgery with Dr. Salem are great. No longer need to wear cheaters to perform every day tasks and I can read again without neck pain and difficulty focusing. All my questions were answered and Liz took excellent care of me throughout the process. She provided timely leadership and reminders for instructions, meds, protocal, and any questions I had. I highly recommend them
Tonya
I've worn glasses for many years and had countless exams but never have I had such thorough tests administered to my eyes..from the front desk to the techs and the doctor everyone was so professional and caring. I highly recommend this place. You will be blessed
Nisham Aljumaily
Best eye care doctors I have ever been with , I have never though of doing my eyes prk I was so afraid, and personally I overthink everything. But I was doing my constellation and then talked to doctor sanders I felt really comfortable and he made everything easy, after two days. I did the surgery and I kept asking too many questions and calling them every day but they were answering and so nice , then I follow up with doctor bell, she is the best, great personality and very professional. May allah reward you
Kay Walton
I've received nothing but outstanding service and care here. Dr. Parra is wonderful, the staff is competent and friendly, and the practice overall is focused on patient well-being. I was seen promptly and on time for all visits, everything was explained to me as we went along, and all questions were answered in full. I am a very happy patient of Diagnostic Eye Center!
Myrna Cantu
You know that feeling when you walk into a new doctor's office and you are welcomed by your last name, you already know you will be taken care of....I went to an eye doctor's appt. with my husband and everyone at Dr. Parra's office was attentive, very professional and we felt very warm welcomed. I wish all doctor's offices made you feel this way!
Donna Maresh
I had a very pleasant experience with Diagnostic Eye Center. My appointment was with Dr. Elizabeth Bell, and she was very thorough and gave me very welcome information concerning my vision. She was very delightful and I look forward to visiting with her again next time.
Belinda Whitten-Powledge
Received a very in-depth exam thru Dr Lazano’s team! The optical department was very helpful in assisting in getting the best deal on my glasses. Thank you Dynamic Dental!
D N (LAB-rAt92)
Hey guys I just recently had my lasik done here at Diagnostic Eye Center, and I'm really glad that I made the decision to do so. I've been wearing my glasses for the last 25 years now and I believe it is time to let it go. I was always afraid to pull the trigger on this procedure due to my lack of confidence in my eyes. Turned out my eyes was well within range with a prescription of -5 and an astigmatism. It also depends on other factors too but i cant remember. The consultation is free so don't worry if you are not sure to qualify for the procedure. Its better to find out than never. The staff are very knowledgeable and will take you step by step for what to expect during procedure. They will make sure you are an absolute good candidate before even considering you for the procedure to ensure it is safe. Safety is their number one priority! Dr.Parra was very nice and informative. I have full confidence in him in performing his duties. You will get some medication to take before the procedure to help you relax and stay calm. It makes you feel kinda drunk but it feels good...I like it. They will numb your eyes during the lasik process, you will not feel any pain but just a bit of pressure on the eyes. I promise it's not bad at all. You will see a bunch of cool lights and just focus on the green light and you be fine. The doctor will instructed you every step where to focus on so don't worry. Your eyes will be clamp open so you will not blink. Remember to just breathe lol. The whole procedure probably only took 15min tops and rest was just prepping. So if you are considering on getting it done don't hesitate to give Diagnostic Eye Center a call. They are very professional and It may change your life for ever. Thank you again Dr. Parra my geek days are over! 😆
Duy Nguyen
Ron Damian
Office Staff, Ryan, and Dr Salem were/are extremely helpful and thorough answering my questions with clear explanations of alternatives allowing me to make decisions for my case. Will recommend Diagnostic Eye Center to others as appropriate.
Jayne Royce
Very organized & on time. Dr Bell is thorough she explains everything even wrote it down so I wouldn’t forget ! The office staff was professional & kind as I was not feeling well at all, they too were gentle and moved right along so I could see the Dr quickly! Great experience
Even with a bad eye infection! Thank you all😊
Rick Cheatham
I have been a patient for many years. Everybody there has been fantastic. Great healthcare in a friendly and professional environment. My sincere thanks to all of them.
JimSBR
Very professional and thorough eye care. I was able to be seen very promptly for an eye condition that could go poorly. The entire staff that I dealt with were pleasant and quick and executed with confidence and high level of expertise.
Leila Huang
I did prk surgery here with Dr. Parra recently. The surgery went very well. The team is very professional and knowledgeable. They always answer my question. The price is competitive. I highly recommend.
Eric Perkins D.D.S.
Always am pleased with the professional and friendly people in this office. I have been a patient for years and as a health care provider myself, it is always good to see such a well run office!
Barbara Wilson
Excellent experience. Staff all caring, capable and very pleasant. My favorite eye doctor of my life.
Patricia Wright-Ozen
NO FEAR HERE!
I normally have anxiety with any doctor visit or health care assessment. Not many people are allowed so close to my face, especially not my eyes! Yet I found a confidence with the entire staff and I am so comfortable here. My routine eye exam was very thorough and my doctor was very detailed and informative. I understood what was being done and even more educated of my current vision status! I have no hesitation in referring everyone I know to Diagnostic Eye Center.
Sharon Sawallisch
Dr. Salem did my cateract surgery and it went very well. Dr. Bell verified that everything was on track the next day. I would suggest Diagnostic Eye Center for any eye needs.
Sherry Green
I was referred by my Optometrist to the Diagnostic Eye Center on Edloe St. to Dr. Andrew Salem for a eye consultation. The experience was not at all what I expected. The check in was quick and the wait was even shorter than expected. Liz did an excellent job in explaining all the eye testing and guiding me for each eye exam. Ryan did an awesome job in getting me ready to see Dr. Salem, talking through the various options that I have for surgery. Once Dr. Salem entered, he was the doctor everyone would love to have. Great doctor manners, very impressionable, easy to talk to and best of all listens and answered all your questions. I’m so happy I was referred to Dr Salem and have no doubt that he is the perfect physician to do my eye surgery.
I am scheduled for cataract surgery end of July and can’t wait to start seeing better with no eyeglasses.
The office is huge and very clean. The front office staff is very friendly. I highly recommend Diagnostic Eye Center!!!
Don Sprague
Appt was on time! The medical staff very professional and pleasant. Dr Sanders took time to be sure I understood the options.
Robert Rab
Talk about professionalism and customer service, there is no one better at this than Diagnostic Eye Center. They treated me with respect, answered all of our questions and were awesome when it came to the surgery. Follow up was great and they had a plan for my healing and comfort. You could not find any eye surgery group that is any better at what they do. I highly recommend them for all of your eye needs. Thank you, Diagnostic Eye Center, for what have done for us. Awesome.
Marissa Parks
Staff are wonderful and extremely friendly. Even though I was running late for my appointment, they were accommodating and the bedside manner from the doctor and staff were great.
Cheridan Roberts
The entire staff at this office was amazing. I was born with a congenital birth defect that caused severe myopia and high retinal detachment chances. To my surprise at my recent annual eye exam, I had begun to form cataracts. My local eye doctor in Beaumont referred me to Dr. Salem and his AMAZING team. I am 51 years old and have worn contacts since I was 5. During my first consultation with the Dr.Salem and his assistant, Steven, in Houston, I was so impressed with their level of care. The entire team genuinely cared about me and my husband who was with me at the appointment. Because of this amazing service, there was no doubt in my mind that I was where I needed to be. Steven kept me informed of everything, every step of the way, do we made the decision to "go for it: and have the procedure done. For anyone with high myopia, you will understand when I say that I went from a -13+ in one eye and a -11.75 in the other eye to absolutely positively nothing! No contacts, no glasses! I am 1 week post op in one eye and 2 days post op on the other and my vision is almost 20/20 and still getting better every day! I elected to do the Pan Optics lens and I regret nothing! If you are even remotely considering having this procedure done... THIS IS THE PLACE TO GO!!! Hands down! 100% LOVE LOVE Dr. Salem, Steven, and the staff!!
Courtney El-Zokm
Professional, knowledgeable, and more importantly caring to patient individual needs. The consult to the exam was so efficient and I didn’t seem like I was a number. I would highly recommend the practice for any eye need. Specifically, Dr. Salem is the most qualified surgeon for lasix eye surgery. As a surgeon myself I’ve vetted multiple practices before choosing Dr. Salem. On a personal level it’s difficult to trust my future in others hands. I recommend without hesitation. Dr. Courtney
Barry M
Excellent staff keeps patients comfortable during the entire experience.
Dr. Sanders did my LASIK Surgery 21 years ago., my vision is still excellent.
Dr. Andrew Salem is an amazingly personable, caring and thorough doctor who has done several of my yearly eye exams.
Alan Kammeyer
As always, everyone takes time to listen and explain. Y’all conduct yourselves in a professional manner and you greet your patients as if they are old friends.
Ana Paula Flores
Highly recommend! Dr. Parra is an amazing doctor. He is kind, calm and amazing at what he does. He and his staff explain the procedure step by step and made be feel very safe.
Beverly
Diagnostic Eye Center was very professional every one there was great i loved the service they provided the Doctor was awesome the whole staff awesome. Thank you
Mary Collier
Dr. Lozano and the entire staff are extremely professional and knowledgeable. They go out of their way to explain each test and are focused on giving the patient the very best options available.
Debra Davis
Excellent service before, during and after my procedure. The entire staff I interacted with throughout the process was professional, courteous and respectful; but above all, knowledgeable. Highly recommend Dr. Salem and his team.
Connie Prochaska
This was my first visit and I feel really good about having cataract surgery done soon. They made me feel like they really care and want the best for me.
Willie Stark (Willie's Tug)
I was treated kindly by both Bernice and Dr. Welton, and was given a thorough exam. Both of them answered all my questions after givng me the results of my exam. I am very happy with Diagnostic Eye Center, and highly recommend them.
Cara E
Very friendly and great staff! My technician was amazing and so considerate! Dr Para was also very informative.
Tania Oshman
Dr. Salem and Liz were professional and explained everything involved in cataract surgery very carefully and clearly. Great experience!
Tamara Nicholl-Smith
They fit me in on short notice. I was referred to them from one of those stand-alone ER when I had an issue with my eye. The tech and the doctor was very kind and they ran many tests. They seem to know what they are doing and they seem organized.
Pam Hedge
Everyone was very professional and friendly. There was very little wait time. Every step was explained thoroughly. Dr. Salem was very personable and explained everything.
Bill McGullam
Dr. Sanders, Dr.Lozano and the staff are great at their craft, professional and kind. Love everyone there.
Lelia Stone
I am 74. I've needed glasses since I was 8. After cataract removal and Lasik surgery, now I do not. Vision perfect, near and distance. Enough said.
David Burks
My Visit was a very positive and well organized procedure, I was treated like a celebrity and it was all in a timely manner, it was fantastic.I will recommend Diagnostic Eye Center to all my family and friends.
thecajun06
I had a great experience with Dr. Salem Giving me all the information and options for the cataract surgery he performed for me. They keep in constant contact pre and post surgery to make sure the entire experience was pleasant and to answer any and all questions. 100% satisfied! ONLY place I'd recommend!
Shameem Siddiqui
I had an eye procedure done by Dr Salem a few days ago! Everything went very nicely, he took time to explain things to me. The follow-up visit at the Diagnostic Center the following day went very smoothly and everyone at the Center was helpful and courteous! I am very happy about how they handle the patients.
Ravi Gollapudi
My father had such an amazing experience here. After being very hesitant to do any surgery I came in skeptical about how good this laser cataract surgery
is, but even before the eye exam they sent me videos about the process and results of cataract eye surgery and had consultation with Dr. Salem himself.
The exam itself was pretty quick and so was the paperwork. I was very nervous considering this was my dad's first surgery in United States. He is just visiting here for few months. Dr. Salem and his assistants (Liz Guzman) were very calming and explained everything that was gonna happen
So, nothing caught me off guard. I'm super glad that I waited to get this done by the one and only Dr. Salem.
As my dad finished my exam, I had confidence Dr. Salem and his friendly staff (Liz Guzman) wanted the best for my dad's vision. The surgery itself was quick and painless.
Dr. Salem is a Pro and his results are amazing.
I would give 10 stars if I could! Dr. Salem, Liz Guzman and the whole staff were so polite and kind. Thank you to Liz Guzman, all the staff and Dr. Salem!
Kenneth Bourghs
I’ve been a patient of Dr. Sanders since moving to Houston in 1997. When Dr. Weldon joined the practice, he became my optometrist, while Dr. Sanders remained my ophthalmologist. I see Dr. Weldon annually for diabetic refractory exams, along with other eye health needs. In 1996, Dr. Sanders performed cataract surgery on both eyes. Every encounter with both of these physicians, other medical staff and administrative personnel, along with the optical department, has always been a positive experience. I have a phobia with having anything done to my eyes. They have always addressed this with professionalism and understanding. In my opinion, this practice is the best in the delivery of eye care health in Houston. I wouldn’t go anywhere else.
Bob Bunch
My experience this week at Diagnostic Eye Center was remarkable. For those of you frustrated with the impersonal way health care is delivered, this is the complete opposite experience. The appointment began on time. The entire staff -- technicians, coordinators and Dr. Sanders -- were friendly, professional and efficient. My time was just as important as theirs. You will leave confident that you have received the very best ophthalmic care from a team that truly values your business.
Kevin A Grevemberg
The folks at Diagnostic Eye Clinic are friendly and professional. I felt very comfortable and informed during the visit. Dr. Parra and his staff are awesome!
Falon Marie Blanchard
Y’all. This is a phenomenal establishment with amazing staff. I have never received such kind/caring, thorough, efficient care before ever anywhere!!! I am 23 and currently am dealing with a cataract (I know… ick) and they are taking such good care of me and have done everything they can to make me feel at ease, make sure I understand everything, and work with me and my insurance company to insure that I get great service that I can also afford. I adore this place. Dr. Welton, Dr. Sanders, & Dr. Salem. And all the nurse/assistant/front desk ladies. THANK YOU! ❤️
Rolan Zapata
It was my daughter's first time getting an eye exam and the doctors were wonderful. She really enjoyed her visit, everyone was so pleasant.
Amy Partida
I left with an extremely happy heart and very very excited for my upcoming lasik surgery.
Dr. Sanders smile, positivity, and bedside manners is something really hard to come across. He just radiates of passion for his profession and patients. He took the time to actually sit with me and my husband and explain absolutely EVERYTHING to us. We were so impressed and pleased. The staff took time to show us the surgery suite and explain what surgery day will be like. I can’t say anything negative of our experience. Such a transparent facility. Dr. Lozano was also so pleasant and professional to be around with. I look forward to my lasik procedure.
Michael Fischer
I have been a patient of the Diagnostic Eye Center for multiple years and find that the entire staff is patient-centered and caring. Dr. Bell is terrific, she takes time to get to know my story and situation, and answers all my questions. I am always impressed with the thoroughness and the efficiency of my annual eye exam. Great work team, thank you!
AYANNA Akbar
Staff was professional, patient and they heard me. I appreciate the experience as I pursue LASIK Surgery.
Priscilla Gonzales
The staff was wonderful - from being accommodating with us having to reschedule our appt day/time & treated us wonderfully when we had our visit. Dr Salem & asst we’re kind & through! HIGHLY recommend Dr Salem - he clearly explained to my son on why he was not a good candidate for LASIK and best of all, didn’t push to do a surgery that would not be effective and a waste of our money.
Deborah S
Everyone I dealt with was efficient, pleasant and very experienced. Happy to have found Diagnostic Eye Center.
Vernon E. Umstead
Very professional staff. Upon arrival for appointment, wait time was 3 - 5 min.
Excellent communications about diagnostic results.
Texas German Autohaus
Been with Dr. Sanders for 15+ years. Best Eye Doctor in my opinion. His team is very competent and friendly.
My checkups are thoroughly with no rush. No question is unanswered. My place to go. Highly recommended.
Dante Drummond
The staff was wonderful and efficient. The diagnostic process was extremely thorough. I left feeling even more confident after meeting Dr Sanders. I felt that I was in good hands.
Mike Clowers
Always treated with kindness and respect from checking in and on the way out! Excellent care provided by caring and excellent medical team. It doesn’t get better than this!
Lenora Lynch
It was a wonderful experience. All the staff members and doctors was Awesome. Thanks for taking great care when I was there.
Claire Bokal
I have come to Dr. Lozano for two years now for routine eye exams. She and the front desk are so kind and very professional. This past Friday I received Lasik with Dr. Salem. Prior to the procedure there are many measures the team takes to determine if you qualify. They explain everything to you and make you feel safe. The procedure was quick and Dr. Salem talks you through the entire procedure. The staff is wonderful and is constantly checking in on you. They take their routine follow ups seriously which I appreciate. I am three days post op and Lasik with Diagnostic Eye Center was the best investment I have ever made!
Connie Robertson
Dr. Bell and Ms Studebaker did a thorough exam and answered my questions and concerns. I felt like I was their only patient.
It is nice to go to someone who takes the time to listen and is so knowledgeable.
Jeff Standiford
Very pleasant experience with the DEC group. First visit and I needed several tests. They did a great job of balancing being very busy, yet making sure I felt that I was getting all the concerns addressed. Also, the office followed up directly with me concerning a referral to different specialist to ensure the handoff was clean. I very much appreciated the attention to detail from all of the staff.
Scott Tooker
I went here on a whim because of eye pain. I ended up having a piece of metal lodged in my right eye. I cannot stress enough how much I love this place. Dr Bell was so courteous and knowledgeable. KC was absolutely awesome through the entire process. KC made it seem like you were family/friend. My eye is perfect with no lasting damage. Thank you so much. If you need glasses, go see Daniel.
Dano Art
Always great customer service. Friendly staff. Very accommodating. I always recommend Diagnostic Eye Center to anyone asking.
Heidi Oates
Staff is friendly and get you in and out with a thorough exam. Dr. Welton makes sure to ask if you have any questions or if you need anything from their office before you leave. Recommend this eye center.
Daphne Edwards
I damaged my eye and called in with an emergency. My regular doctor was out of the office however the doctors I saw on my initial and follow up visit were absolutely AWESOME. I commented to my partner that I have never experienced where every doctor in a practice are such high quality and possess awesome bedside manners. I highly recommend Diagnostic Eye Center of Houston.
Paul Tepikian
Have been using these folks and specifically Aric Welton for 5+ years. Very pleased with quality of service and care.
lynne randall
Everyone was thorough, kind, and acknowledgeable. Information was expressed in clear English with no acronyms. I feel safe when I go there.
jerry riggs
Very professional and caring. Always informing you of each procedure and results.
Federico Lescano
This review for Diagnostic Eye Center ("DEC") is a little overdue, as I got my laser eye surgery done about 5 years ago, but I had such a positive experience that I thought it would be good to write one.
First off, DEC is a great place to go to if you are looking for an eye doctor. Everyone is very friendly, the doctors take their time with you, and the overall experience is pleasant.
Regarding my eye surgery: I did a ton of research and ended up deciding to do PRK at DEC. This was based on reviews and my previous experience with them. One thing that I really appreciated was how thorough their screening process was. It was clear they were not just trying to drive sales – they were doing what was best for the patient. I remember the day of the surgery they did one final screening check to make sure everything was good to go for me. It was very reassuring and appreciated. They also asked me what music I wanted to listen to during the surgery, which was nice of them. The follow up check ups went well and the recovery was quick.
I had such a great experience I recommended DEC to a friend who got LASIK done at the same place and had a similar experience. I highly recommend it to everyone considering laser eye surgery or looking for an eye doctor.
Justin Sloan
I went in for an emergency eye injury and they got me right in, confidently diagnosed me and I truly felt like they cared. I left at ease; that I was going to heal properly. I’m still in the healing process but I highly rate this clinic and Doctors. 5 STAR!!!
Theodore Lucas
Great place to get all your eye care needs filled.
The staff is great. Customer service is outstanding. The doctors are fantastic!
Selection of glasses and frames is huge.
This team makes going to see the eye doctor fun.
Thanks for the great visit.
Debbie Black
What a fabulous opthomology practice!! Everyone, the front office & back office staff were warm and friendly. Dr. Parra was absolutely wonderful and the Yag laser treatment was outstanding
Thank you everyone!!
Charity Heckler
Everyone there was amazing. My mother is a patient here and Dr. Salem and his entire team treated my mother with so much care it was like they were treating a member of their own family. And his surgical advisor Steven Young was beyond amazing. His attention and care was extraordinary. He knows his patients and truly cares about them. We look forward to our next visit and will definitely be trusting them to conduct cataract surgery on her other eye as soon as we can get it done.
Paul Vacca
Very professional, cordial, and informative. made my time there very comfortable. Dr. Salem, Liz, and the rest of the staff were fantastic through the whole procedure. I couldn't have had a better experience.
Cynthia Doroghazi
I cannot say enough good things about the staff at the front desk or my doctor, Stephanie Lozano. I scratched my cornea last Wednesday (July 27)and by Friday the irritation and pain was excruciating. My wife called the office and spoke with Christy, who conferred with Dr. Lozano, who agreed without hesitation to stay past her customary “office hours” and see me. This kind of responsiveness was especially welcome given that it was now Friday and I would have been in complete misery the entire weekend. Dr. Lozano is a super star in my book!!
Mike Dixon
Dr Sanders treated me with the utmost professional manner. He was kind, friendly, and informative. The office offers free parking in a more private type office setting than usual. The waiting rooms and overall facilities look like they came out of a designer showroom. By far the best eye appointment I've had in ages.
Kimberly Guillory
Dr. Walton has been seeing us for years. He always provides excellent service & is very consistent. He’s a great listener and more importantly he cares about his patients and their well being.
Wingnut
I recently had cataract surgery at the Diagnostic Eye Center performed by Dr Andrew Salem. First off Dr Salem is a really good guy but an ever better surgeon. He and and the Surgical Coordinator Steven Young explained everything to my wife and I, we had NO surprises with either the procedure or the cost. We had been given everything we needed to make the correct decision. Dr Bell who took over my care after my surgery she is a bright ray of sunshine. The girls at the front fest are just the greatest, very courteous and professional. I will forever be grateful to this entire staff for what they able to do for me and my eyesight. Steven followed up daily to make sure I was doing well and if I had any questions are concerns. I have recommended them to all of my family, friends and colleagues. I just can’t say enough about the expertise I have received.
Veronica Rodriguez
This clinic was recommended to me, and I surely will be recommending it as well. Everyone was very friendly, and Doctor Sanders really took the time to answer all my questions and concerns. I definitely left the clinic feeling a lot better.
Esther Brown
Best eye care professionals and best staff in Houston. They try there best to work with you with your financial situation. And if you are in need of surgery Dr. Sanders is amazing. Wouldn't go anywhere else.
Denis Morales
The staff and Doctor Salem are super nice. Always a great smile and outstanding Job in person and on the phone always on schedule no waiting and ready to assist you if you need it. Doctor Salem is a great Doctor very professional treats you with respect listens to your concerns advise you and treats you like a good old friend . If you like a great experience getting your eyes checked. Do not hesitate in contact their office .you won't regret it. Give them a try.
You will be a costumer and a friend forever.
Thanks everyone at Diagnostic Eye center Keep up the profesional friendly and outstanding job you do everyday .
Bobby Yazdani
Dr. Welton is fantastic! I've been coming to Diagnostic Eye Center for the past 20 years. They are the absolute best. Always prompt with appointments and quick with communication if you need anything.
Missy Gracia
I rarely submit reviews online....However, I felt the need to after the visit for both my daughters today. Dr.Bell was absolutely amazing, she’s very personable and attentive, both my girls felt so comfortable with her and her assistant Alyssa.
After 15 years of going to the same physician with a high staff turn around rate, I am happy to say we have a new Doctor!
We kept going to the same location for year’s, because it was close to home , but after today Diagnostic Eye Center is so worth the drive ....I didn't pay attention to the time, but felt like we were in and out quickly and never felt rushed. Bonus, the staff was wonderful and friendly . Overall it was an extremely pleasant visit ... Highly recommend!!!!
Zainab Muhanna
I have always put off vision correction due the anxiety and fear of the procedure and outcome. However, Drs. Elizabeth Bell and Marc Sanders as well as Marcus took the utmost care of me during my consultation and procedure. Everyone at Diagnostic Eye Center, from the receptionists to the techs, did a fantastic job welcoming me into the clinic and making me feel comfortable. Dr. Bell has an extensive research background on lasers and corneal irregularities. She ensures every patient is a great candidate for treatment while ensuring treatment does not compromise vision. Dr. Sanders performed my laser treatment and is truly top in his field. He walked me through the procedure and made certain all my questions were answered to help minimize my anxiety. I can’t thank you all enough for the care and treatment I received at Diagnostic Eye Center. Without hesitation, I will be referring my family and friends to the practice.
Marcus P-R
Staff were friendly, caring and competent. The doctors were profesional, reassuring and skilled. Diagnostic eye center made my visit comfortable and expedient. Such a refreshing doctors office experience.
Larry Lowe
The medical team is always on top of the new treatments and medications available to the patients. Always professional and caring
mary hilliard
From the warm greeting and timely check-in at the front desk, to the expert and caring eye exam and consultation with Dr. Sanders, this was a fantastic experience. I was treated with courtesy and respect for my health situation. Each person interacted with focus and concern. Excellent ophthalmology care!
Thanks to all staff at Diagnostic Eye Center.
Sophia Gonzalez
The staff are all extremely friendly and professional & genuinely want to help you. I love that at any location of business, I left happy and feeling seen heard of all my questions and concerns. I sent the location to my relatives to use. As we’re a family who the glasses 🤓 …
Richard Worthey
I had symptoms of a very serious issue. I called Diagnostic Eye Center and the staff made me a priority in getting an appointment with the right person within just a few days of my call.
From the time I arrived for my appointment, the staff was extremely friendly and efficient. The doctor was very thorough in his review and showed genuine concern for my overall health.
At the end of the appointment, I received a good report with informative education on my condition. I have never experienced anything less than top quality professional care from Dr. Sanders and Dr. Weldon, and their staff.
Ethelyn
I’ve been going to Dr. Welton for many years & absolutely adore him. He never rushes & is truly concerned & tries to save you money. The ladies behind the desk always go out of their way to be helpful. Ash, the Intern, has a very comforting manner so he was able to do the glocoma test without me coming unglued. Finally, I ordered new glasses and the lady there is always VERY helpful, patient & kind.
Sharon Dodson
Superior doctors, assistants and staff. Office is friendly, helpful and efficiently managed. I trust every aspect of my eye care to this practice.
carol ross
From the moment Alex took me back I knew I was in good hands, she was absolutely excellent!
Dr Sanders certainly was not a disappointment, professional, extremely thorough and an absolute delight
I highly recommend his practice
Leslie Hammond
Dr. Whelton is both knowledgeable and caring of me and my whole family. He takes time with my kids to make them comfortable, and he is interested in making sure our eyes are healthy for years to come. We all appreciate everything Dr. Whelton and the staff do for us at Diagnostic Eye Center.
b.
TLC is a great thing to give and to receive. Here, I was a recipient of just that. My wife had gone through the cataract removal and the implanting of née lenses in her eyes tge prior week. She began the process with very poor vision and now smiles as she tells you about her 30:20 vision, which is a first for her. So I knew I was walking into good hands for help.
Dr Sanders and his team’s evaluation and consultation of my eyes for cataract removal left me feeling very pleased and assured I was in good hands.the examination had me move to several different stations during the examine checking pressure, eye health, vision and measurements. Ultimately, I had a great chat with Dr Sanders about my eye conditions.
Unlike my wife who had perfect eyes for all that was to be done for her, my eyes presented a bit more of a challenge. I have severe astigmatism in both eyes with measurements showing significant difference between the two eyes. In addition, I have Keratoconus in both eyes, a condition that involves a thinning and hardening of the cornea while creating a very irregular eye surface shape - like small peaks below the pupil. Fortunately my case had stabilized but it nonetheless present the very unusual case for Dr Sanders.
Well...the plan is in place and I will proceed with surgery in 48 hours. I’m excited about the prospect of ‘new eyes’ - likely better than I’ve had my entire life.
I’ll update this review after both surgeries - without my Coke bottle glasses on.
UPDATE - Post Surgery Results
I’m very happy to report the best vision of my life. I’m now not dependent on corrective lenses - able to read and do all the things that make up a say.
Outstanding results from an amazing team at the DEC. Many thanks to everyone for everything.
UPDATE TO THE UPDATE
I just completed my one year examination after cataract surgery and I’m pleased to say everything was great. The exam determined eyes were in good health and vision was 20:20. This is amazing. Most my life I had cornea issues and less than wonderful eyesight. Now with new lenses in my eyes and everything healed well, my eyesight is the best it’s been since I was 14. (Now 71). Dr Sanders and everyone in his team are amazing and I am very thankful I sought their help. If you need help with your vision, there nobody better to go to.
Missy Tibbits
I had cataract removal surgery on my left eye in January; on my right eye Thursday of this week. May I say that I can see better than I have in 20 years at the least! Not only is my eyesight better but the experience at the Diagnostic Eye Center in Houston was amazing. Dr. Salem is not only a great surgeon but he is one of those rare surgeons who is not only warm and caring but kind and considerate as well; the evening of the surgery he called to make sure I was doing well as did the Surgery Coordinator, Steven. I am so fortunate to have chosen the Diagnostic Clinic and Dr. Salem! Everyone in the office is at the top of their game in kindness, patience and professionalism. I cannot say enough about it. Thank you Diagnostic Eye Center for giving me back my eyesight; thank you Dr. Salem for
Petra Valdez
Friendly people and the doctors are excellent doctors they are in top of my vision. I’ve been seeing Dr Bell and she is a great caring doctor takes good care of my eyes .
Lori Garcia
I've been a patient at Diagnostic Eye Center (DEC) several years. Scheduling my annual exam is always easy. I'm taken back for my appointment soon after my arrival time. The staff is professional and friendly. Dr. Lozano has always been very thorough with her exam. I've enjoyed my patient experience at DEC and plan to remain a patient her for years to come.
Judy Spinella
No wait time. Cheerful providers. And my eyes checked out as good!
Page Parkes
I was referred to Dr Bell by Eric Holder who treats my macular digenration to help me get glasses to help me get the best from my eyeglasse4s. She was amazing and I see so much better. I worked with Lindy for my 3 pair of new glasses!! THANK YOU ALL
Page Parkes
Phyllis Davila
This was my first visit for consultation. Everyone was so accommodating and set my mind at ease. The tests were easy and I felt comfortable through the whole process. Having Steven Young as the surgical coordinator was an added PLUS! I look forward to continuing on to better vision with such a great team!
Katherine Grace Bongat
Janice and Dr. Bell were both such a pleasure. They were upbeat and very knowledgeable. I love having Dr. Bell as my optometrist.
Mark King
Great experience. I directly dealt with five people, and all were helpful and professional. They struck the right balance between being clear with information without being patronizing. Sometimes with doctor visits there is that feeling that I am dealing with an impatient engineer type or office staff who are in some weird turf war.
I had none of that.
Dr. Bell and the tech Alex explained what they were doing as they did it, and seemed to know which questions to ask me. I never felt like I was explaining myself. Both were knowledgeable.
Linnie helped me choose eyeglass frames, and I have yet to suffer from buyer’s remorse. Honest, efficient, friendly.
The ladies I encountered at the office desk were also good, tho I didn’t catch names. The questionnaire being on a tablet rather than paper made the process more straightforward (which might be counterintuitive).
Very, very pleased
Jeanette Bealer
Dr Walton was very professional and informative. All the staff were super friendly and helpful. Definitely my best experience of eye care in Houston.
Jeff Yip
Great experience and results. Vision now 20/15. I'll save big bucks not having to buy high-index, super-coated, polycarbonate eyeglasses! Thorough, friendly team.
Ned Mulligan
I have had excellent care from Dr. Salem and his team. I have cataracts now and they are going to give me new lenses. The explanation I was given was thorough and professional. I cannot recommend them more highly. I have now had both cataracts removed and my vision is amazing. Dr. Salem and his team, including Steven who assists with the surgery and Moni who does prep in the office are exceptional. The office staff, whose names I don't know are the best as well.
Karen McCullough
I recently had cataract surgery at the Diagnostic Eye Center performed by Dr. Andrew Salem. Dr. Salmon is the best surgeon ever, and as the song goes, “I can see clearly now!” And the laser technique is fantastic with absolutely no complications, and honestly, it was a great experience.
Here’s a big plus - Dr. Salmon’s surgical coordinator, Steven, knows and lives the best customer service possible! Steven is very thorough. He went over every detail, every drop, and his follow-up is remarkable- he calls~ he reminds~, and he cares. The day after each surgery, I returned to the office and met with another favorite, Dr. Bell. I actually look forward to going to the eye doctor because of these three and the entire team at the Diagnostic Eye Center. If cataract surgery is in your future, I highly recommend Dr. Andrew Salmon- he’s simply the best!
Sandra H
I had previously been to two other places before coming to Dr. Salem and Steven. I was afraid to have the surgery, but after meeting with them all of my fears were put to rest. It was well worth the four hour trip from Louisiana to have the surgery with this amazing team. Both surgeries were very successful and after my latest checkup my eyes site is 20/15, better than I expected. I cannot thank Dr. Salem, Steven and the entire staff of the Diagnostic Eye Center for a wonderful experience.
Karen Tevebaugh
Dr Sanders is amazing surgeon. I had early stage cataracts and with his skillful surgery, I now have better than 20/20 vision with the multi focal implants. So very happy with the results!
j lemoine
Dr. Salem did my cataract removal surgery in April of 2019. He did a beautiful job. The staff is very friendly and extremely helpful. Because of my MS, my eyes became super light sensitive and very dry. Saw Dr. Bell on August 1, 2019 and she prescribed medications to alleviate the problem. So far the medications have been a great help. I highly recommend the doctors and staff at Diagnostic Eye Center. I live in Louisiana and always go to Houston for quality medical care that I can count on.
Brad Hillman
One of the best experiences I’ve ever had. Had to have cataract surgery And so far everything has gone very well.
Phillip Pugh
I’ve been going there for years. I couldn’t be happier with my cataract surgery, which was 9 yrs ago. Dr Sanders and Dr Welton are excellent, as is their staff.
Susan Killelea
I have a complicated prescription and Dr Welton has done an excellent job finding the optimal prescription for my unique situation. I recently had cataract surgery with Dr Sanders. He and his staff did an excellent job explaining all the details and the procedure went very smoothly with excellent results. I highly recommend these doctors!
Sharon Grayum
I have been going to Diagnostic Eye Center for years, and their customer service and care is excellent. Everyone is friendly, helpful, timely, knowledgeable and attentive to my questions. I would highly recommend Diagnostic Eye Center. My physician is Dr. Lozano, and she is excellent!
bill curra
I am so impressed! After cataract surgery on both eyes I can now see better without glasses than I could before surgery with glasses. Remarkable! And the laser technique is awesome.
That's not all. Doctor Salem and his team of professional associates were super to work with. I really appreciated their caring and competency. Hats off to everyone at the Diagnostic Eye Center and at the surgery center as well. Bill Curra
Pickles
The Doctor was friendly, professional and did everything they should. The woman in the glasses department was unfriendly and when I was getting my glasses adjusted and I said they seem uneven on my face she said they look fine in a very rude way. When my mask wasn’t on they slipped right down my face. Luckily there are YouTube videos for adjusting glasses with a blow dryer. I went home and did it myself.
Uzma Ahmed
I had a great experience with my Lasik surgery. Dr Sanders is very professional, polite and considerate of his patients. He personally made sure that I am satisfied with the procedure. I was also seen by Dr Bell, she is also very professional and caring of her patients. They assured me that they will do what is needed to get me where I wanted to be with my lasik surgery and they kept up their promise. The whole staff was friendly and very welcoming.
I would definitely recommend Dr. Sanders and Dr Bell for your eye health and care.
Jolie Li
I came here 6 years ago to have my lasik done, left a 5 star review, referred to all my cousins.... After I got married, when my husband needed an eye check and possibly lasik, of course I told him to come here, even if we have several optometrist close friends.
My husband left so impressed. Dr Sander told him not to have lasik yet since his eyes condition was very minor, lasik might worsen it...
The team deserved 10 Star and gained another loyalty customer.
Maha Reda
I am so glad to see Dr E.Bell she is good professional Nice friendly and knows her job right.
Also miss T J the nurse she is excellent takes her time with the patient friendly and knows what she is doing..best nurse
Michael Hobdy
My visit at Diagnostic Eye Center was excellent!! I was met with a smile while entering and the staff gave excellent customer service from start to finish. They informed me of what was going on with my sight and how to stay active in managing my health, and my sight actually improved because of their help!!!
They have my highest recommendation.
Alka Gupta
I saw Dr. Salem for my eye appointment. He is really good with explaining and hearing your eye problem. Before doctor his assistant , she my eyes was pretty knowledgeable too.
Peter Jacob
My experience with everyone at Diagnostic Eye Center was incredible. I can attest this practice is the epitome of professionalism. Between Dr. Weldon diagnosing cataracts in both eyes (which my prior optometrist did not diagnose while trying to correct my vision with stronger contacts after a year of complaining I was not seeing clearly) to Dr. Sanders who oversaw and performed lens replacement surgery in both eyes I can’t say enough good things on my treatment while under their care.
If you are considering lens replacement surgery Dr. Sanders is the best eye surgeon in Houston in my opinion. Dr. Weldon is phenomenal as well.
Dylan Guzman
I went in for a consultation with Dr.Salem and the experience was great. They own the entire 3rd floor so all testing explanation of procedures as well as doctor visit are centrally located. The staff is warm and welcoming and they have upgraded tools so you no longer have to get air blown in your eye for that one test (you know which one I’m talking about). They gave me a great rate and will for sure be moving forward with them
Loris Z
Excellent ophthalmology and optometry practice. I’ve been to several over the years and this one is the best. The doctors are caring, professional, and knowledgeable with a great bedside manner. Everyone in the staff has always been courteous and knowledgeable (about tests, glasses, insurance, etc). I really feel well taken care of here. I was afraid to leave the previous practice I used but am glad I did. I need both sides of the practice (ophth. & optom.) so I’m glad the doctors and staff do a great job of each. It’s small enough that it feels like you’re part of a community but large enough that you know you’re getting the best care available. Highly recommend.
David Schneider
I was really nearsighted. Then my cataracts reducd my vision until I should have stopped driving..
One of the smartest people I know used Diagnostic Eye Center for her cataract work and said I should , too.
However I was afraid of eye surgery (no do-overs, right?]. I questioned what I was told and how the work was done. I was a pain.
In spite of me, DEC is still among best at what they do.
Not everybody has eyes that can be corrected to 20/20, but that's what I got.
Pretty cool, after 60 years behind glasses.
Cheryl Towns
I would HIGHLY recommend Diagnostic Eye Center.
Excellent Customer Service, Very Professional and
Dr Marc made me feel comfortable like He truly cared. I would also like to Thank Janie for always
Being there for my questions with understanding
And care. I cannot remember the last time I could
See this well.
Kristine El-Zokm
Very impressed with the thorough eye exam I received at Diagnostic Eye Center. I saw Dr. Salem, who was fantastic and charismatic. He spent the time thoroughly reviewing my vision, detailing out the test results and explaining what the findings conclude. I was very pleased with the level of personal care I received from him and his staff. Another positive is how easy it is to get to Dr. Salem’s office and park which really made my experience even more seamless and great!
Lisa F
I recommend Dr. Sanders highly for all your eye needs. I have had extensive, & rare conditions w/ my eyes, & i have all the confidence i can possibly have that i am in the best hands w/Dr. Sanders monitoring my eyes. His equipment is state of the art, his staff is so professional & he has prepared his office perfectly for Covid19. I am very grateful & appreciative that Dr. Sanders is my ophthalmologist. He saved my eyesight in the hospital!
Walt B
I had an appointment with Dr. Salem on Monday 10/26/2020. I was referred to Dr. Salem with an eye issue by my doctor outside of Houston who expressed a high level of confidence in Dr. Salem. I was very pleased with my visit to the Diagnostic Eye Center. Dr. Salem and his staff were very professional in every aspect. I was not rushed, my pre-exam was performed very professionally prior to the exam with Dr. Salem. Dr. Salem's exam was extremely personal and professional as well. Adequate time was taken to explain the findings of my eye issue, as well as the remedy. Dr. Salem took time to explain the eye issues while referring to diagnostic photos just taken of my eye. His explanation was very clear and easy to understand. It was very much worth the drive from out of Houston to his clinic and I'm very gratefully for the referral from my doctor. I couldn't be more satisfied with Dr. Salem and his staff.
Jennifer Garcia
Such a wonderful experience, from consultation through post op appointments. I could not be happier with my vision. Dr. Sanders is a skilled surgeon, who truly cares about his patients. Dr. Salem and Dr. Lozano, who I saw for follow-up appointments, were just as caring and professional. The doctors and staff showed great flexibility and patience working around my schedule and specific needs. I only wish I had done it sooner. ;-)
Terri Vourganas
I cannot say enough great things about Dr. Salem and his entire team at Diagnostic Eye Center. At just a little over 50 years old, not many of my friends have had cataract surgery yet. When I told friends I was having the surgery and I was going with a multi-focal lens replacement, several expressed concern over things they have ‘heard’. I am here to tell you this experience and my results are nothing less than outstanding! Dr. Salem found the right lenses for me and coupled that with using the laser assisted systems at each of the facilities he uses (more about why I used both facilities in a bit … but it’s all good).
Eye #1 was the more complicated case and that procedure was done at the University of Houston Surgical Center. My experience at that center was also outstanding. The staff is nice and the facility is top-shelf great! Houston had a major winter storm the week I was to have my 2nd eye corrected, so some shuffling was necessary to get back on the schedule. No problem…Dr. Salem also works with Kirby Glenn Surgical Center and they are equally fantastic! The staff was professional and very nice. I would recommend either facility to anyone, along with Dr. Salem as the surgeon.
Steven, Dr. Salem’s surgical coordinator, exemplifies caring. You have to know there is a special dynamic in the office that drives people like Steven to spend so much time explaining, assisting, following up, and genuinely ensuring Dr. Salem’s patients are doing well before and after surgery. That kind of care doesn’t happen by accident, I believe. Dr. Salem’s entire staff has the same level of professionalism and thoughtfulness and it is a testament to the great culture in the Center.
My results: I see near, intermediate and far without glasses now!!!!
I am so excited to report I now have 20/20 vision!! I know that everyone's case is different and not everyone can get to 20/20 but I do know this; Dr. Salem will do everything possible and he has the skill to get his patients there if it can be done.
I have been and will continue to recommend Dr. Salem, and everyone at Diagnostic Eye Center!
Joanna Gatlin
I had cataract surgery 4 months ago. I was very pleased during the surgery because the staff members were so kind, were comforting and relieved all my fears of having the surgery. Dr. Andrew Salem is an awesome surgeon and Steven is a great planner organizer. I highly recommend Dr Salem from the Diagnostic Eye Center and the staff at the University of Houston Eye Institute.
Stephen Abshagen
Just moved to Houston, came in for an annual and, for the first time in my long life, decided to try getting over my phobia about contacts. Doc Bell was awesome, and words can't express how great Alex was. I was jumping around like a kid who received everything on his Christmas wish list, and then some. She patiently guided me with contact application and renewal, each of my 15-20 attempts, walking me back from the cliff edge of frustration. I have my follow up in a week, and anticipate more if the same excellent care. This was a helluva choice I made. One of the few I got right on the first try. Thanks ladies, my gratitude is as real as your dedication to your patients!
Belinda Salazar
Dr. Salem did an amazing job. I cried when I was able to open my eyes and see clearly with no help from glasses or contact lenses. My eyesight has been troubling me since I was in 1st grade! Jackie, a medical assistant was so sweet and has a big heart for her patients! The facility is also very welcoming and clean. Thank you everyone at Diagnostic eye center! ❤️
Chris Casas
Outstanding experience. The staff was incredibly friendly, helpful and wore smiles on their faces...go figure. He happy I was referred to this practice.
1st Texan
These are some of the most professional doctors that I've come in contact with. I had heart surgery at methodist a month ago with the finest doctors in the world. Absolute perfection. I find this clinic to be on par with Methodist.I have been going here for 5+ yrs.The eyewear tech is great too.Always remembers his customers. Reasonably priced eyewear.
V Kelly
I’ve been coming here for 20+ years. I had my cataract surgery done by Dr. Sanders about 4 years ago and have no complaints. The staff has always been pleasant, but when checking out they don’t seem very accurate on what part of the bill I should pay vs what insurance will pay. I seem to end up with a credit most times, which they will either apply to my next visit or cut me a check, my choice. The last couple years I’ve been set up to see Dr. Lozano, and I like her, but it seems harder to get an appt with Dr. Sanders...maybe he wants a lighter schedule? Not sure, but as a longtime patient I’d like to see him once in a while.
Gary Archer
One of the best decisions I made a few years back was to switch my eye care to Diagnostic Eye Center. Jump forward to late 2019 when Dr. Andrew Salem & I began the serious conversation about cataract surgery to better my vision and completely move away from wearing glasses. Although it was difficult to understand that reality, I was assured the positive effects and each step of the way I was guided through the process for an amazingly successful experience!
Thank you to Dr. Salem for the excellent surgery!
Thank you Steven Young for your help navigating the process and for your comforting presence during surgery!
Thank you Dr. Stephanie Lazano for the follow up care!
FIVE stars for Diagnostic Eye Center!!
Yontikka Caldwell
Dr. Bell was everything you’d hope to find in any doctor for anything. She was knowledgeable, professional and personable, which meant a lot as we were there for her to see my 11 year old daughter. She went far and beyond, and I am truly appreciative of her efforts.
Nick C
I am 70 and had both cataracts done with Dr. Salem at Diagnostic. I do not take surgeries lightly. He and his staff come with my highest recommendation. I entrusted my eyes to them and am nothing less than 100% satisfied and happy. Steve walked me through every step of the way and the front office handled the Insurance efficiently. As a Pilates instructor with many senior clients, I am recommending Diagnostic without hesitation.
Pat Elam
Dr. Welton is the greatest! He’s so thorough and explains things in a way that is easy to understand. He also seems genuinely interested in what you have to say or ask. His assistants are also terrific and very kind and understanding. I always have a positive experience at his office.
Elva Moore
I arrived for my appointment almost 2 hours early as a result of impending inclement weather. While there, the staff constantly checked on my comfortable status. Immediately I began to feel at ease and less apprehensive. Once the technician took me through a battery of eye exams, she explained EVERYTHING, and the apprehensiveness began to diminish more. Finally, the doctor entered and explained specifics in regards to the video I watched about the surgery (awesome). He was kind, gentle, and understanding (I had just lost my mother 4 months prior.) He explained EVERYTHING and even drew me a picture 😀! Options for surgery and checkout were fantastic! Anxiety, apprehensiveness, and fear TOTALLY DIMINISHED!!! Rushing through this was not an option. Thank you Dr. Salem and staff. Your kindness makes getting better a wonderful experience.
Elva Moore
Anne Psencik
I went in to get an exam for glasses and found out probably need cataract surgery. Odd because I had just been to a retina specialist for floaters and they never mentioned cataracts. Dr. Welton was very informative and helpful.
Hannah Allen
I'm honestly so impressed. My bar for medical care is high - even more so for my son, who was seen at this office. The office staff was prompt, polite, patient and accommodating. There were no long waits and my son and I had a staff member with us during nearly all of our 3 hour appointment. Equally extraordinary was the physician. Dr Welton was knowledgeable, warm and professional. But what really blew me away was when I asked if my teen son, who has a chronic eye condition, would be able to drive. I could tell immediately that he wanted to be honest, accurate but also compassionate. It would be hard for a teenage boy to hear casually that he may never drive. Dr. Welton was anything but causal. He explained the nuance of my sons vision, and ultimately said it would be a judgement call - my sons and mine - to be made as my son gets older, and that as his physician, would be there to support and faciliate whatever decisions we make. I'm overwhelmed at the humanity displayed. Thank you Dr. Welton, I am certain my son is in excellent hands in your care.
Michael Gibbons
I was referred to Diagnostic Eye Center by a friend Steven Young, and it was as great experience as he said it would be. The clinic is in a great location with easily accessible free parking. The staff was friendly and greeted me as soon as I entered. Once I completed the initial patient paperwork, I didn't have more than a few minutes wait before they began my initial diagnostic procedures. The tech handling this was friendly and thorough and did a great job of putting me at ease. Once she finished I met with Dr. Lozano and I could tell she had reviewed my information with the tech as she immediately asked me questions following up on information I had given the tech. Dr. Lozano was extremely professional, knowledgeable, and empathetic. She gave me a thorough analysis of the issues I have been having with my sight, and offered recommendations to resolve these issues.
I have been to many eye doctors over the years, and she is definitely one of the best I have been to. I highly recommend this clinic
rick mueller
Professional, prompt, friendly and very helpful! I highly recommend Dr. Salem and the great staff. My condition was discussed thoroughly and all my questions answered in a very respectful manner. The various options available along with their cost, advantages and disadvantages were presented in an easy to understand manner.
Karen Coulson, MSN Ed., RN
I had LASIK procedure in December 2015, and had a routine visit in December 2020, primarily due to DMV needing an updated form. I visited with Dr. Bell who was warm, personable, knowledgeable and informative. My vision has continuously improved over the years, and is better than 20/20. The appointment went smoothly and efficiently, as Dr. Bell and technician worked cohesively and at no point did I feel rushed as they both took the time to listen to what I had to share of my experience. Having LASIK at this location, has been the single most important decision I have made for my eye health. Great job Diagnostic Eye Center.
Carmita Harris
Dr. Sander’s and his team are excellent! My mom is 89 years young and we have been going to him for quite sometime; back when he was servicing patients at Park Plaza. He’s still the same - Caring, friendly and very knowledgeable. Yesterday, he had a 3 year old in the office to service. Now that’s saying a lot! Three-year-olld to an 89 year young; TO GOD BE THE GLORY!
Thanks, Dr. Sander’s, for all you do for your patients. ❤️💯
Well, here’s the latest update! On yesterday, April 14,2022, my 92 year young mom had an appointment at the Diagnostic Eye Center. AS USUAL, Dr. Sander’s team moved in “a spirit of excellence. Hats off to I.J., Alex, and Casey who exhibited “the patience of Job” in working with my mom with the tests that needed to be administered. Dr. Welton followed up with his kind mannerism and efficient care. Thank you so much. But most of all, special thanks to Karen and Allie; although I wasn’t the patient, they saw “my need” and came to the rescue. ❤️THANK YOU! Each member on the team, individually AND collectively, performed Chick-fil-a’s motto: “My pleasure!”
Thank you, Dr. Sander’s for instilling in each of your attendants the importance of genuine “love and courtesy”. May God continue to bless each of you!❤️💯
Update # 2: On yesterday (September 22, 2022) my mom and I went to Dr. Sander’s office for the scheduled appointment at 9:15 am. Low and behold, I made a mistake. I thought the appointment was for my 93 year young Mother but instead the appointment was for me. I told the receptionist that the appointment reminder said my mother, not me and I had gone through a lot, getting her up, getting her dressed and fed and making it there for the 9:15 am appointment. She checked the records and it showed that my mother’s appointment was scheduled for Oct and my appointment was then. I wanted to cry. The receptionist was so kind. She said, Well let’s do this: Since you already have her here, let’s switch appointments. We’ll see her on today and if it’s ok with you, you can come on her appointment date in October. I was thrilled! So we did just as she suggested.
Now why is this such a big thing when it was simply a common sense move? Because… most people DO NOT USE common sense or extend the courtesy of understanding. At most doctor’s offices the response is: Well, we’re sorry but we can’t change the scheduling or you’ll just have to bring her back or reschedule your appointment, etc. Not so at Diagnostic! They made the shift to accommodate the need and all fell right in line. Again, thank you so much Dr. Sanders for training your team to continue in a Spirit of Excellence. IJ, Dr.Walton, and the rest of the staff in which we encountered were as usual, efficient and kind. We truly appreciate all that you do! Be blessed. ❤️💯
Brian Sherry
I decided to do LASIK in October of 2017. Dr. Sanders and his staff did an amazing job. Within a day I was able to see better than 20/20 with no pain or irritation. After about a week I was completely healed. I was told after about a month the X-ray vision will kick in.... but I'm still waiting. Dr. Welton was very knowledgeable and made the recovery process and checkups a breeze. The staff at Diagnostic Eye was always friendly and I was able to be seen with minimal wait time. Definitely the best place in Houston to get your eyes corrected! Tell them I sent you and you will get a special price ;)
Joanne Keppen
I hardly ever submit reviews online, however, felt the need to share after this appointment for a second opinion. Dr Welton is very personable and attentive. I received a thorough exam and he provided me with options including pros/cons in addition to anawering all of my questions. I am happy to say I have a new Dr! I didn't pay attention to the time, but felt like I was in and out quickly but was never rushed. Bonus, the staff was friendly and helpful too. Highly recommend!!
Margaret Boice
Dr Marc Sanders and his entire team are the best of the best, both in expertise and how they treat their patients like family. I can’t say enough about how the multi- focal lenses he put in to replace my cataracts have changed my life. No glasses ever needed again and after a few months I now have 20/20 vision.
natalie vu
LOVED THIS PLACE!!! I've been wearing glasses/contacts for as long as I can remember. I've always been hesitant about Lasik surgery but decided to go ahead and make the jump. This procedure was quick and painless for those wondering. Not having to wear contacts or glasses for the past few weeks has truly been life changing. Dr. Sanders as well as his fellow doctors (Dr. Salem, Dr. Welton, & Dr. Lozano) were very knowledgeable and attentive to my needs. The doctors were always available for any of my questions or concerns. I had the pleasure of meeting all the doctors and staff and they were fantastic. Highly recommend this place!!
Tim Pettigrew
I had both of my cataracts by Dr. Andrew Salem. If you are shopping around, look no farther. Dr. Salem is the best eye surgeon in Houston, if not in America! PERIOD! I had the Toric lens put in both eyes and it is absolutely AMAZING! The entire experience was wonderful! Steven, Sarah, and the rest of the staff are remarkable!!! DO NOT GO TO ANYONE BUT DR. Salem!!!
Eric “Eric Don” G
I recently discovered I had cataract a couple months ago and was referred to diagnostic eye center and Dr. Salem. He did an excellent job of answering all my questions and what would be the best option for me. You know some doctors rush this process but Dr. Salem didn’t and help me feel better about operating on my eye which can be a scary thing. And of course the operation went smoothly and I’m thankful for Dr. Salem.
Mayra Montes
Dr. Bell by far has been the best optometrist I have ever seen. Her and her assistant Allisa were wonderful at explaining my eye situation I will definitely come back for my future lasik consultation. Overall great experience.
Monica Helgesen
This was my third yearly visit to Diagnostic Eye Center. From the front desk to the doctor everyone is friendly and efficient. I would definitely recommend them to anyone needing an ophthalmologist.
Ruben Solis
From my first step inside of Dr. Sander’s Diagnostic Eye Center, I felt very welcomed by his courteous and kind staff.
Registering was a cake walk, what with the iPad on my lap filling in the blanks, and any questions were answered and filled in by the office professional using her computer.
I then was taken to some eye testing equipments, by a medical technician. The tests just flew by quickly.
Soon thereafter Dr. Sanders came in and throughly explained the test results.
I was then checked out.
Pleasant experience.
Cody Kinsey
The entire staff were beyond courteous and patient. Prompt and diligent services. Dr. Sanders was absolutely informative and especially calm during the procedure. He made made sure he was aware of my comfort level throughout, and the results were beyond perfect. I highly recommend.
Carol P
My experience has been excellent!! Dr Salem and his staff are very professional and nice. Dr Salem has a very upbeat and can-do attitude. He listens and explains things well!! I highly recommend him!!
Connie Betanzo
Dr. Welton is beyond amazing! He is truly the best! He will explain in great detail what is going on with your eye (if something is), and give you many options or solutions. He will also give you preventative care instructions if needed. About 4 years ago, I had an ulcer in my eye and he literally saved my eye! Beyond thankful!! My husband had gone to his optometrist, for a regular eye exam. He had concerns and told him to see a specialist. We went to Dr. Welton instead and he truly took his time to look into my husbands eye and direct him in the right direction. Hands down to the best Dr. He is very knowledgeable and such a sweet caring doctor. He has a passion for what he does! It truly shows!
The STAFF there, is the BEST!!!! They are the sweetest and best!!! We had been to other places and the staff was very rude and not helpful whatsoever. These girls are knowledgeable, beautiful inside and out! I had several questions and they were never rude!!! They will go out of their way to find the answer for you. Very sweet and they will never make you feel unwanted. I noticed the patients know them by name and I witnessed an elderly couple say “These beautiful young girls are the sweetest!!” I couldn’t agree any more.
My husband also got his glasses and the lady was the best! She helped him choose the right frame and get him fitted! She explained everything to us, it was such an easy process!!
Thanks so much Diagnostic Eye Center for having the best Doctors and Staff!! Continue the amazing work!
Janet Fayle
I have been a patient at Diagnostic Eye Center for almost 20 years and have always had good experiences there. The office is run very smoothly and all the technical personnel are very knowledgeable and efficient. Both doctors I have seen taken time to explain the results of my examination.
Amber Stowers
I have worn glasses or contacts since I was in the 3rd grade. (I'm 36) Dr. Salem and the staff at Diagnostic Eye Center were amazing! They truly focus on the details of making an experience that naturally causes a little nervousness, completely pleasant. My procedure was yesterday, and today I can see! I am truly amazed and blessed!
Chandrasekaran Subramanian
Very professional, prompt and courteous handling by staff and the Doctors. Thanks
Ashley Benford
I've been dealing with eye issues and extreme dry eye for almost 2 years. I have been to 4 different doctors over this 2 year period and have been on I think every prescription eye drop thats on the market. I've spent thousands of dollars and still no relief. I decided to try 1 more place, thank goodness I did. Dr. Salem at Diagnostic Eye Center is hands down the best!! He promised me during my first visit that he would fix my eyes, and sure enough.... I finally have relief! I recommend him to everyone I know and he will most defiantly be my doctor forever. Thank you for everything Dr. Salem!
Debora Levine
Dr. Welton was very thorough and took the time to explain and take great care of me. The staff was also very professional and nice. Thanks!
Robert Kelley
The clinic was able to work me in with one week's notice for an evaluation of my cataracts. DR Sanders completed the exam and while I was pretty much aware of everything, he was able to confirm the procedures I needed.
Michael Contorno
Dr. Andrew Salem is interested in and caring of his patients experience throughout the practice and the associated eyeglasses store. He stepped in to correct an unusual eyeglasses matter, thereby showing the highest concern for his patients and customers. His hands-on impact on the patient's experience, and friendly manner during eye exams give you confidence that your issues will be dealt with professionally and thoroughly. I highly recommend Dr. Salem and his practice. Similarly, my experience with Dr. Aric Welton has been great over the years.
Pavan Naidu
Dr. Bell was amazing. Clear instructions and suggestions. Very helpful. Highly recommend her for any eye procedure / checkup.
D Sheppard
I've been going to Diagnostic Eye Center for a while. I have never had a bad experience. The entire staff is dedicated to educating patients and making making them feel welcome and comfortable.
Go see Dr. Stephanie Lozano--she rocks (I'm sure the other doctors do too)!
Wenshen Song
Diagnostic Eye Center actually saves my eyes twice. I started to wear glasses since I was a child with really high prescriptions, about -6 in one eye and -9 in another. In this May I got PRK perfomed by Dr. Salem, because I was training in combating sports and PRK was recommended as a safer choice. Right now I have a sharp sightness even better than 20/20. I no longer need eye contacts in gym, or have a hard time driving without a good pair of sunglasses.
Another one is about an accident during my training. It was about 2 months after my PRK when I got an eye poke peeling off the surface of corneal. It was pretty bad then that my eye kept burning, swollen and watering, could only see fog. I went to see the doctor the next day, and Dr. Bell put some numb eyedrop and a bandage eye contact on the injuried eye. Then I felt much better and 3 days later it fully healed and all my eyesightness just came back as normal. I really appreciate the help of doctors in Diagnostic Eye Center and cannot thank enough. I highly recommend this place to anyone who is interested in getting rid of glasses, especially when you are engaged in contacting sports like boxing and grappling.
Stacy Rae Barnes
My entire experience was wonderful! Mr. Marcus Jones was a fantastic lasik advisor. He made sure I understood everything, very patient and kind. Dr. Salem was also fantastic! He explained everything throughout the procedure, very encouraging and kind. I would definitely recommend!
Scott Hay
My family have been patients for 15+ years, the entire staff are excellent and they have very nice choices for your eyeglasses if needed! Our doctor is Aric Welton.
Terry Hausner
I appreciate the thorough exam I get every year. It gives me great confidence to know they are watching out for me. The staff is so helpful and pleasant.
The equipment is cleaned as we enter the room so I know they are taking every precaution to keep me safe in today's health crisis.
John Logan (JOHN)
Recent business graduate, moved to Houston to start a new career. After researching around several of the other LAZIK eye centers I decided upon Diagnostic Eye Center because of the outstanding reviews. Upon arriving I was warmly greeted and had the entire procedure thoroughly explained to me during a free consultation. All of my questions were answered and I decided to go ahead with the procedure the following week. Now, just a day after the procedure I have 20/15 vision (maybe 20/10, I'll find out next week for a follow up)! Dr. Sanders is a top notch doctor who is extremely bright, welcoming, and extremely professional. Overall, the entire staff at the Houston Diagnostic Eye Center is outstanding and I would highly recommend anyone, be it acquaintances, friends, or family, to go to this facility in order to have bright new outlook on life!
M Arnold
I've been going to the Diagnostic Eye Center since 2013 and have been extremely pleased. Doctors Whelton and Sanders are amazing. The staff is friendly and competent.
John Palacios
I am not even going to wait any more than a day to write a review.
My overall experience was beyond anything I expected. For years I had been hesitant about getting the procedure done, but I was tired of my glasses fogging and drying contacts and I am glad I finally did.
Every single staff member was great and I was able to relax and trust in them.
With the Doc Sanders using top of the line equipment, the procedure was over in less than 10 minutes and I barely even felt a thing. Today I was seeing 20/15 and I don't even feel as if there was anything done to me.
one of the best parts about Diagnostic Eye is that they are not like other lasik places and don't pump out patients like how the Hershey factory pumps out kisses.
They give each patient the time of day.
I will definitely be recommending all my friends and family here.
Dan Bratton
With Dr. Sanders you are in excellent hands. My experience with Dr. Sanders and the DEC in general was fantastic. They were never running late (I never showed up on time and had to wait a half hour to be seen). I was always nearly immediately seen upon arrival. During my LASIK surgery, Dr. Sanders was one of the best doctors I've had as he walked me through the entire procedure and had fantastic "bedside manners" during the whole process. I can't recommend this place enough. They have the best technology and the best doctor in Dr. Sanders. Just look around the waiting room at his plethora of "Best Doctor in Houston", "Best Eye Doctor", the list goes on.
Jerrie Graves
Excellent experience for surgery. Dr. Sanders really took his time with my son, making sure he was comfortable and understood what was happening. His staff was also wonderful. A doctor can be excellent but ruined by his staff..this place has the full package. Thank you Dr. Marc Sanders and staff at Diagnostic Eye Center.
Liliana Craig
This practice is awesome. Excellent at dealing with their patients. Thank you.
Karen Holleyhead
First visit. I'm sure subsequent visits won't be like this as this was obtaining baseline info. I had completed all history on line. Everyone in reception really nice. The process was a bit jerky moving from one room to next, computer glitch caused a couple of visits to one machine before it would work. Told to wait in hall but left standing there for 5 minutes so moved myself to a chair. Person helping me nice and knowledgeable but would put me in a room and leave and come back sometimes twice, perhaps as some tool was not present in that room. No fault there. The field of vision room is small and I caught the top of my foot under the leg of the machine getting up to leave the room. Overall experience good. Dr. Lozano seems to know her stuff and very personable, showed me my test results on iPad suggested my Glaucoma 20-year condition may no longer need drops so we are stopping for a month and I will return for pressure check on 4 Dec. My husband also had an appointment and felt good about the visit. Thanks to all.
QueenBess 001
I Appreciate Dr. Aric R. Welton he’s Absolutely A Amazing excellent Opthalmologist treats me with dignity and makes sure I attends my yearly eye exams. The entire staff at Diagnostic Eye Center Is truly friendly and always willing to help making sure as a patient you know the availability of The Doctors schedule. The building is keep clean and the bathrooms are always fresh and disinfected if you’re in need of a excellent ophthalmologist please visit this location and you’re enjoy the office there’s candy and cold bottle water ask for Dr. Aric Welton you won’t regret it !
Irene Guenther
I've received excellent, excellent care from Dr. Sanders, who treats my more serious eye issues, and Dr. Lozano, who takes care of my eye exams, as well as my contact lens and glasses prescriptions. They take their time, answer my questions, explain things in easy-to-understand terms, and are wonderful to talk to. I can't imagine that there's a better eye clinic in Houston!
Patricia Rodriguez
I have absolutely no complaints about my first visit here. Everyone was not only professional but friendly, especially Ryan! People apologized for having me wait during various parts of the appointment, but I honestly didn't register doing so-- certainly not compared to other doctor's visits I've had. No one pushed me to buy anything and all of my options for contacts and glasses were presented in a straightforward manner. There were no hidden fees and all of my benefits were explained to me before we got started. I even got a free LASIK consultation on the spot!
Margo Meave
The office is in a convenient location with free covered parking. The office staff is friendly, understanding (I’ve run late a few times having been been caught in unexpected traffic) & professional.
I’ve been seeing Dr. Lozano for several years and am impressed by her caring, compassion & over-all professional demeanor. She listens attentively and explains my care with thoroughness; she is never hurried in her time with me and explains my diagnoses & plan of care in easy to understand terminology.
Laura Lock
Well, after my ONE DAY checkup, it's official, I have BETTER than 20/20 vision! Goodbye glasses and contacts! I'm sooo happy to have gotten LASIK, and I would highly recommend Diagnostic Eye Center and Dr. Sanders if you're in the Houston area.
I did my research, narrowed down my options by looking into the most reputable centers, their equipment and their reviews from patients. After several consultations I made the choice to go with Diagnostic Eye. I couldn't be happier with my decision to go with them! They had an amazing staff, great technology, and worked with me to get the best price possible. Marcus, Dr. Sanders, and Dr. McMillian made me feel comfortable and reassured that the procedure would go perfectly. Being in the medical field, I know how important it is to know and feel that you are in good hands and trust your doctor and medical professionals, especially when dealing with your eyes! You know your doctor cares about his patients and their health when he has his cell number on the post-op info sheet! They really were the ones who tipped the scales for my decision.
I have nothing but great things to say about this place, and I feel like I got the best treatment possible. Thank You!
Bobby Debelak
Dr. Sanders took me from a -9.5/-10 glasses prescription to vision that is now better than 20/15. He is very patient, gives frequent opportunities to ask questions, and he tells you exactly what to expect, so none of the process is overwhelming. You can tell he wants you to feel as comfortable with the procedure as possible. His staff is also excellent, very friendly with great senses of humor.
The procedure was completely painless: the most discomfort is when they take the tape off your eyelids, which is like having a band-aid removed. I was watching TV the same night without glasses.
I highly recommend this office.
Don Leland
I came down to Houston from Seattle to visit family for the holidays. I had been researching LASIK for the past 3 years and had decided it was time. On a whim I called up Diagnostic Eye Center to see if they could get me in, and was surprised when they got me in right away, despite a busy end-of-the-year schedule.
The consultation was amazing - they were so patient, and answered all my questions. Being able to meet with Dr. Sanders during the initial consultation also eased my anxiety. One of the things that impressed me was that they took measurements several times, and even had another ophthamologist in the office verify them. Living up to the adage of "measure twice, cut once"...but in this case it was like 3 or 4 times. When dealing with my eyesight, I was so happy that they were making so sure that it was correct!
Dr. Sanders performed my procedure the very next day, and talked me through every part of it, easing any anxiety by explaining what was next. The procedure itself was very quick, and painless, and recovery was quick... About 4 hours later NE irritation was gone. I just finished my follow up and I will now be returning to Seattle with 20-15 vision!
The facilities are very comfortable, and the staff are so friendly. I can't recommend Dr. Sanders and his team at Diagnostic Eye Center enough. If you've been thinking about it or if you've decided it's time to do it but dont know where to go give them a call - you won't regret it!
Will F
My wife and I were very pleased with the professionalism and service we received. The doctor and his assistants were so courteous and helpful. They answered every question, and the procedure lasted less than 15 minutes. I would highly recommend anyone who is thinking about having lasik surgery to have the procedure T Diagnostic Eye Center.
elsie wittman
Very little wait time. Everyone was smiling, this is so important to me. They all make you feel like you are the most important person they will meet that day. It is such a positive experience going there. I wouldn’t think of going anywhere else. With that being said i have to travel quite a distance to get there, and i don’t mind.
Darrell Harvey
This was my first visit to an eye Doctor and i must say i was extremely impressed. The place was clean, they practice social distancing, the staff was great and made me feel right at home. This will be my primary eye care forever.
Richard Owen
I had my LASIK done with Dr. Sanders. Everyone at the clinic is incredibly nice and knowledgeable. I scheduled my first consultation on a Thursday. During this consultation my eyes were examined, prescription checked, and questions answered. I was also given a tour of the facility and laser that they use. After the consultation I was told that I was a perfect candidate for the procedure. I decided to sleep on the decision to have the procedure because I was very nervous and wanted to try out other doctors. After reading other reviews and looking at prices (from reviews) online, I decided Monday morning that I wanted to go ahead with Dr. Sanders. I called Monday morning, had my second consultation that day, and the surgery that night! Everyone was incredibly nice and calming. They checked and rechecked all of my numbers before the surgery just to make sure everything was perfect (which calmed me down alot). Dr. Sanders told me everything that was happening and comforted me throughout the entire procedure (which was about 7 minutes long altogether). I'm one day out and I can see 20/15 and will only improve from here. I have no red spots on my eyes, no discomfort, no halos, no fog, just great vision! It's incredible! I HIGHLY recommend Dr. Sanders and his staff. My only regret is that I didn't do it earlier!
TRENISHA MOSLEY
As many other people I was very skeptical about Lasik surgery for all the reasons concerning how precious our eyes are. After years of researching and contemplating I finally decided to go and have a consultation done after a friend told me about this place. After that 1st day, I've been completely satisfied. Dr. Salem was patient, very detailed and concerned. I would recommend this procedure and facility to anyone still thinking about getting it done. I wish I would have known about Diagnostic Eye Center sooner.
Houston FLEOA
My technician Mr. J was fabulous. Thank you Dr. S.
David W
Great staff and very professional. They respect your time and are extremely well organized. State of the art equipment. Dr. Welton is very personable and explains each process very clearly and in terms that a patient can understand. I have been going here for the past 6 years and will continue to do so.
Court Reece
Dr. Welton is great and I've been a patient for over 10 years. Finally got the nerve to get the LASIK procedure and Dr. Sanders was fantastic! Everything went smoothly and the vision has been great. Definitely would recommend to anyone that is ready to ditch the glasses or contacts.
lonnie key
Last night I umpired my first high school baseball game behind the plate with my new eyes. It was awesome! I could see everything very clearly and I so enjoyed not wearing glasses for the first time ever on the field. I want to say thank you to Dr. Salem, Steven and the staff for giving me that opportunity. There may have been a little grumbling from the stands about my strike zone, but it probably had nothing to do with my eyesight! I always recommend your friendly and professional staff to my friends and let them know how pleased I am with Dr. Salem and Steven. They are the best for sure!
Alan Winograd
Dr. Sanders is very professional and did an excellent job with my lasik surgery. He and his staff are very friendly and helpful. I was a little anxious about having the surgery performed and had been putting it off for quite some time, but the whole procedure only took a few minutes and only mildly stung for a day or so. The results were fantastic. Dr. Sanders is very conservative and will let you whether or not you are a good candidate for surgery and even whether or not you need to have one or both eyes fixed. He told me I only needed one eye done.
Karen Bard
So excited! I can see and no more contacts or glasses! I just had my procedure on Friday, December 2nd, and I couldn't be happier. Marc Sanders and his staff were great from start to finish! Was I initially nervous, of course...it's a procedure on your eyes, but the outcome is awesome and the procedure was quick and painless. I can't believe that I put it off for so long! GO DO IT!
Mark Allen
Very friendly and patient-centered staff. The clinicians are very responsive to patients needs and thorough. I've had trouble with my eyes for years, have seen tons of MD's and DO's. These guys are TOP NOTCH. I'm stingy with 5-star reviews so WELL DONE guys!
Emil Stavinoha
I'm coming up on my 3 month checkup following my PRK procedure at Diagnostic Eye Center, and the experience has been totally wonderful. Great, helpful, and nice staff and top notch skilled surgeons with the latest LASIK technology. Would highly recommend!
Jorge Lozano
Dr. Sanders and his team provided me with a wonderful experience for a procedure that I was slightly nervous over. Prior to the treatment, I was reconfirmed as a candidate and both Dr. Sanders and Dr. Lozano discussed what to expect. I arrived to a relaxation room and was asked what music I enjoyed. In the surgical room, they actually played my choice of music during the procedure to calm any residual nerves.
Dr. Sanders explained every movement he and his team would make, what the laser would do, what I would feel, and reconfirmed all information prior to any operation. I couldn't ask for a higher level of care! The procedure was very quick (10 mins start to finish) and I was seeing 20/20 immediately.
After my post procedure evaluation, I was moved over to the relaxation room again. There, Ryan thoroughly explained all the medicated drops required and their frequency. He took the time to answer all of my questions and was very patient. He also provided me with the protective goggles to wear for the first 5 hours and nightly for a week.
The next 4-5 hours were a bit uncomfortable and blurry as I rested while wearing the provided dark goggles. After that period, Iight wasn't as bothersome and my watery eyes subsided a bit. The real magic happened the next morning. I woke up a bit dry eyed but after a few medicated drops, I was back to seeing clearly! The first 5 days require a few drops to ensure healing and to reduce dry eye.
It really hit me that I didn't need glasses at the end of week 1. I was watching TV and used to fumble for my glasses to read the TV guide in the middle of the night. I was pleasantly surprised to 1.) not find my glasses on the night stand (old habit) and 2.) that I was able to read through the channels with clarity.
Disclaimer: there are "halos" around bright lights initially but I have noticed as the month progressed that the "halo" is much less noticeable. Also, you are not allowed to rub your eyes (this was very very hard for me) nor blink hard (squeeze your eye lid tight) for up to a month for a risk of displacing the flap created from the procedure. Everything was explained to me by the doctors.
My experience with Dr. Sanders and his team was exceptional. I trust my eyes to Diagnostic Eye Center.
Thank you Dr. Sanders, Dr. Lozano, Ryan, and Monica for my great experience!
Yesenia Gutierrez
Wonderful service! This eye care team is the best! They are very quick and handle you in a professional manner. Dr. Welton, and Dr. Sanders are great! My entire family goes to this practice.
5+ stars!
Daniel Krek
I am here in Houston on business and got metal flakes in my eye. They got me in that day with no problem. I was horrified of the idea of getting the metal scraped from my eye. The doctors made me completely at ease and got me through it. I cannot say enough good things about my experience here. And they have been completely concerned about my vision longterm. Thanks Dr. Walton and staff.
nicole Llano
To start off the consultation for my lasik was quick and easy. Everyone was so nice and professional. The tech Liz did a great job with the eye exam/prep and both Dr. Salem / Dr. Lozano are very professional and highly educated. They touched base on all my questions. Although the elevator was a little sketchy, there office was clean and presentable. I’m looking forward to scheduling my lasik procedure soon.
Donna Rayborn
My optometrist referred me to Dr. Salem to evaluate a “growth” in my eye. I was seen in a timely manner by a very professional technician. Dr. Salem looked at my eye and then worked to remove the growth during that visit rather than come back for a separate visit which a lot of doctors would do.
Since I have a long drive, that was very helpful
Thanks to all the staff at Diagnostic Eye.
Stephanie Daniel
Super friendly staff; easy to make an appointment; great parking; clean offices; thorough and informative physician and medical team. Great place! Definitely recommend!!
Sandy Sewell
Dr Salem and staff were amazing. My father has Alzheimer’s and they treated him with great respect and care. So glad our optometrist referred dad to them for his cataract consultation and surgery.
Beverly Cox
I have been going to Diagnostic Eye Center for over 7 years and every check up has been professional, positive and friendly. I am an out of state patient and they have always worked with me on schedule issues. Fantastic facility and staff.
Joseph Whitworth
I was very pleased with my visit to Diagnostic Eye Center. All staff were polite and competent. Dr. Lozano took time to talk with me and explain her findings. I will certainly use them again.
Debra Gortemiller
Going in on surgery day I was nervous, but there was no need to be. There was no pain, it was a little uncomfortable, but no pain. Dr. Sanders and his incredible staff took great care of me. I have been wearing glasses for 20 years and now I am free of them. If you have been considering getting Lasik but keep putting it off(like I did), please go to Diagnostic Eye Center, you will be glad you did, I sure am.
Andrew McGill
I have been wearing contacts for 8 years and always intended to have Lasik surgery, yet never felt enough confidence in the doctors to undergo the surgery. I first visited Dr. Salem in January for an eye infection and the truly cared about getting me better. I was leaving for Europe in 2 days and he immediately rushed me in to start treatment. He prescribed the medicine and checked on me again before I departed. While in Europe, he kept in touch through his cell phone just to ensure my eye was healing properly.
This great experience provided me the confidence to explore Lasik with Dr. Salem and his team. They coached me through the entire process and the surgery went perfect. The evening after the surgery, Dr. Salem was available for me to call him with any questions or concerns I had. He ensured me that everything I was experiencing was completely normal. The next day (which was a Saturday), I met with him at the office again just to make sure that the surgery was still healing as planned. My vision during this visit was 20/15, well beyond the goal of 20/20.
I would recommend Diagnostic Eye Center to anyone who is considering Lasik yet struggling with the confidence to make the leap.
Steve Cinelli
Dr. Sanders is awesome - he did my Lasik a few years ago and I could not be happier with the results! My experience at Diagnostic Eye Center has been consistently excellent - every member of his team has impressed me.
Chris Nicolaysen
It might seem unbelievable that a doctor's office could have 50+ reviews and all of them are over 5 stars, but that's just the kind of operation Dr. Sanders has established.
NOTE: Let me assure you that I offer this recommendation without ANY kind of compensation from DEC. I'm just a happy customer.
I had done quite a bit of research on Lasik providers in Houston over the last three years preparing myself and even went in for a few initial consultations. Everywhere I felt like I was getting a rose-colored sales pitch, except for at DEC.
The good and the bad were all explained to me, including success rates and all known possible side effects. Peter was assigned to my case and I could go to him with all of my questions related to anything from the surgery to payment options.
What made the experience even better is that Dr. Sanders and his staff are incredibly personable and took the time to test and retest my eyes to make sure that my vision was stable, and that Lasik truly was the best option for me.
I only had my surgery last Friday, but can already tell you that I had the same outstanding results that others have mentioned here (20/15).
Yes, the surgery isn't 100% comfortable, and the first 24 hours of recovery can be a bit miserable, but I felt fully prepared to deal with that with the coaching and information provided to me. The eye drop regime and prescribed medication has made recovery tolerable. Every day my eyes feel better and better, and already a lot more comfortable than wearing contacts.
Without reservation, I would recommend DEC for Lasik, and I've got to assume that they are really good at all of the other eyecare stuff, too.
Nan Darilek
They are always so friendly, efficient and helpful. They make sure all my questions are answered. I’ve been a patient of Dr. Welton’s for many years!!
Jon -Taylor
Dr. Sanders and his team were terrific! They gave us the service that no other eye examiners provide. We are truly grateful for their service and professionalism. You are in good hands with Dr. Sanders and his team!!! Thanks Peter, Marcus, and all the doctors!!!
Austen
It has now been 2 weeks since I had Lasik done from Diagnostic Eye Center. What else can I add which the other reviews have not covered? I agree that the overall experience from start to finish was outstanding. Each and every member of the staff was very polite, accommodating and professional. Kudo's to Elizabeth who did a fantastic job with prepping the consultation with the eye tests etc and also to Peter who was very friendly to deal with. This was very appreciated on the day of surgery as you do want to feel your in good hands. Price-wise I got a fabulous deal based on a referral but even at full price its probably worth every penny. The one thing I noticed after surgery is a certain halo effect around bright lights at night especially car headlights. I am told this is due to dry eyes and will get better with time. To summarize I would highly recommend this Houston Lasik office!!!
Dianne Hilson
Diagnostic Eye Center has been my go to place for many years. The convenience , their staff is second to none. They are kind and gladly answer any question I have. The Optometrist's Dr. Lozano and Dr. Bell are so nice and professional. I will continue seeing them for a very long time.
N G
One of the best investments I have made in my life. Dr. Sanders and his staff are extremely professional people. He actually cares for his clients, and is a very honest person. His reputation speaks for himself. Peter is an amazing person, a very positive guy which makes the nervousness calm down a bit throughout the process and procedures leading all the way to the day of the surgery. I now have 20/15 vision! Mind-blowing to say the least. Dr. Sanders has the best technology out there for LASIK. Didn't feel one bit of pain or any sign of bothersome throughout the process of the surgery. I have definitely recommended Dr. Sanders to my friends and they are beyond satisfied. I had literally taken 3 years of research to find the best LASIK surgeon out there, and I can I am extremely happy with the decision and the results. Please don't take anyone else, if you want someone who actually cares for your eyes, go to Diagnostic Eye Center. You won't regret it.
Beverly Hill
Dr. Sanders and staff were all so incredibly friendly and reassuring. They took extra measures to ensure that Lasik was the right choice for me, and I am amazed at the results so far. I couldn't have asked for a better experience!
ralph m elkhoury
Between a friend's referal and the good reviews about Diagnostic Eye Center, I had high expectations of the place and it didn't disappoint! Starting with the tests, they took 2 hrs and were very thorough. Dr. Lozano handled that portion and was very friendly and having gone through the procedure herself was very informative. Dr. Salem performed the procedure and made sure to walk me through every step of it. He is very knowledgeable and easy to talk to. They are a bit pricier than the competition but you get what you pay for. I would highly recommend them to anyone that is considering LASIK.
Georgia Mansour
For years I thought about having LASIK performed, but as a medical provider, I never wanted to take off time to go through the process. Month after month and year after year, I continued to buy contacts, purchase new lenses and frames, but this year when my yearly eye appointment was approaching, I decided to visit Diagnostic Eye Center after hearing high recommendations. I could not have been happier! My standards are set high for consultations and medical appointments, and I was extremely impressed. Everyone starting from the parking lot (I was greeted by a warm hello from an employee!) to the ophthalmologist was full of positive energy, compassion, patience, and knowledge.
I was scheduled for a LASIK consultation, and soon after I signed in, my appointment moved fluidly from eye prescription/corneal measurements, to meeting with Dr. Lozano and Dr. Sanders. I felt extremely comfortable and confident in their knowledge and experience. So, after 17 years of correcting my vision, I was scheduled for LASIK the following week!
Surgery day came around, I checked in around 2:00 in the afternoon, the surgery was completed, and I was walking out of the door by 3:30 (with 20/20 vision!) Dr. Sanders made the environment extremely comfortable and talked me through every step. I had no pain with the operation, only expected irritation once the eye drops wore off, and by 6 PM that evening; I was back to normal, except with 20/15 vision! It has been 6 weeks since my LASIK surgery, I have 20/15 vision, and my only complaint is that I wish I had visited Diagnostic Eye Center sooner for LASIK. In the upcoming years, if ever I have a separate ophthalmologic issue, I will be visiting Dr. Sanders and Dr. Salem! Highly recommend!
Adriana
I would highly recommend Diagnostic Eye Center to anyone and everyone. I've visited the clinic for a routine eye exam and LASIK surgery. All of my experiences have been 10/10. The staff is friendly. The doctors are intelligent and they know what they're talking about. The front desk staff is quick and orderly.
If you're considering LASIK surgery, I would highly recommend this place. They're trustworthy, and I was thoroughly impressed by the overall process. Each appointment (consultation, follow-ups, etc) moved swiftly and the doctors ensure all your questions are answered. On the day of the procedure, the LASIK machinery was top notch, and the doctor took extra care to ensure I was relaxed. It's a bit unnerving to have a laser cut into your eyeballs but the doctor talks you through everything. The actual procedure lasts only 30 seconds.
Overall - the quality of service is excellent. The office is run by intelligent people who know what they're doing. If you're looking for an eye doctor, or considering LASIK surgery, go here!
Cheryl Kramer
I was experiencing eye pain. I needed to be seen asap and I was. I appreciate the kindness and care from all involved. My eye is not back to normal yet, however, I trust it will be soon.
Lucy Schimmel
Am continually impressed with the efficiency and professionalism of this office. I see Dr. Aric Welton for
my eye care - which is fairly straight forward. His expertise is contacts (which I do not wear); however he was recommended by a friend who does and swears no one had ever been able to fit her properly until she saw Dr. Welton. I can highly recommend this practice to anyone looking for excellent eyecare professionals.
Berni Carson
Friendly staff. Explained all procedures. Dr explained and was easy to understand. Took his time with questions and explaining
Heather Dean
I got LASIK yesterday with Dr. Sanders after my consultation Monday. You can expect about 1&1/2 hour consultation. For my consultation, surgery and follow up (today), I was attended to right away and didn't have to wait. The doctor and staff are very nice, patient and willing to answer any questions. As for my procedure, I was in and out in an hour. The pressure on my eyes while the laser was cutting the flaps was probably the worst part, if there is a worst part. Immediately after I took the 4-hour nap. I had some stinging in my eyes but went away by later that afternoon. Today I can see extremely well (some haze and glare, not bothersome, which is expected to go away within the day to a week) at better than 20/15. No pain or stinging at all. It's amazing to be able to see naturally and I would recommend this place to everyone interested in LASIK. The price is high for each eye but you can expect to pay for a quality procedure, and to me, going to the best-rated surgeon is worth the price.
Jim and Kay Marquis
I cannot recommend these guys enough!!!
I've been working with two of the most awesome doctors on the planet.
I have an advanced case of Keratoconus and needed a transplant. I was really uncomfortable with the doctor that was scheduled to do it and decided to seek a second opinion... I saw the reviews for Diagnostic Eye Center and knew they HAD to be doing something right for all these people to love them. Boy am I glad a switched!
Dr Salem was more than happy to preform my surgery. I was like 20/400 in my left eye before the surgery and had been like this for almost 6 years, Dr. Salem changed my life in a matter of weeks. Him and his team are amazing.
He will be the surgeon on my right- I REFUSE to go to anyone else.
I was also told I couldn't be fit with contacts anymore due to the steepness of my cornea, but Dr Welton was able to fit me with comfort and ease. My new contact for my right eye took just a few days to get in and will update my post about that when I get to wear it. I was 20/100-20/300 in my right eye and he said I'd be around 20/30 after the contact came in. It has been YEARS since I could see like this.
I was able to meet and speak briefly with Dr. Lozano and Dr Sanders who were both very friendly.
The staff here really cares about their patients- the reception team and technicians are always friendly. I never leave here without a smile.
Save money by cutting out the middle doctors and come here first! You will NOT regret it. (:
UPDATE 03/13/17
I saw Dr Welton today.
My contact first beautifully and I'm seeing 20/30 in both my eyes.
These guys have really made the whole process a dream. Never in a million years did I think I'd be able to see again..
Coming to diagnostic eye center will be the absolute best investment for your vision regardless if you just need glasses, or if you have cataracts, keratoconus, or any other eye disease. They will go out of their way to help YOU see again.
david cook
I went in for a LASIK/cataract consultation with Dr. Bell. Dr. Bell thoroughly explained my eye exam results and possible treatment plans. At one point, Dr. Bell requested Dr. Salem come to discuss details about cataract surgery. Both doctors were very helpful and took the time to make the appointment personalized to my needs. I would highly recommend them!
John Forgas
The entire staff at Diagnostic Eye Center was welcoming, professional, and detail oriented. I would definitely recommend them for vision care.
Carol
Diagnostic Eye Center is the premiere source for all eye needs. The staff is courteous, the assistants well-trained, and the doctors are the very best in Houston. I have long been a patient of both Dr. Sanders and Dr. Welton. They are superbly trained, compassionate, and provide the best eye care in the city.
Melissa Longoria
Had Cataract Surgery on 10/27/2020 .Dr Salem, is my Doctor, "the man with the gentelest hand's".
Steven Young, was the Surgerical Assistant... What an Awesome & Gentle guy.
Liz, your patience with me is greatly appreciated. Thank You for being so kind. I, was a wreck and overwhelmed when arriving at your office, and not knowing what to expect.
I, highly recommend Dr Andrew Salem. & Diagnostic Eye Center.
Thanks Again
Melissa A. Longoria
gwen carter
The staff and my doctor were amazing. They explained everything step by step and seemed to really care. I would suggest this place over any other office because of their kindness and professionalism.
Missy Tibbits
...thank you Dr. Salem for all your input, all your hard work and for giving me this amazing gift! I address anyone who is considering cataract removal and lense implants to make an appointment as soon as possible with Dr. Salem. It will change your life!!!
Trinity Nobles
The doctors and nurses are very professional and thorough! I’m literally such a baby when it comes to my eyes. I have very sensitive eyes and they were so patient and kind to me. My doctor was Dr. Bell. 10/10 recommend.
Ryan Murphy
I got my Lasik procedure done here just recently and had a wonderful experience. I was very nervous about my eyes but the staff and DR. Sanders made the experience easy, quick and actually relaxing. I can't recommend the procedure enough and I wouldn't undergone Lasik with anyone else. This is a top notch facility with top notch service, technology and quality.
Milli Juarez
I'm 42 and worn glasses all my life. I had monovision Lasik (one eye for distance and one eye for my everyday life) with Dr Salem 4 days ago and am now seeing 20/15. Dr Salem took the time to discuss a plan of treatment that would work for me. Not a standard plan but a customized plan for my life. I can drive, I can see my children, I can work. I wanted to cry but wanted my eyes to heal first. Lizzie was very attentive and everyone at the office was smiling. I'm sure it's because it feels great to give people quality of life. Experience was wonderful, no surprises, only exceeded expectations. P.S. I thought I was getting special treatment but from the other reviews I've read, they are just an awesome team.
Nathan Feese
I had LASIK done by Dr. Sanders a month ago (7/20). After a month, I could not be happier with this decision. If you're thinking about having this done, I would highly recommend that you go to Diagnostic Eye Center to have a consultation. Everyone there is extremely nice, and they made me feel comfortable from the very beginning. My contact prescription was -6.5 in both eyes before the surgery. The surgery was literally pain free, and I was out of there in about 45 minutes. I had it done in the afternoon, and then I went home and took about a 4 hour nap. That night I was able to watch TV, and see pretty good with a little blurriness. The next day I had very little blurriness, and was able to read 20/20 at the checkup. At my one-week checkup, I read 20/15. Right now I have slight dryness in the morning, but other than that, my eyes feel amazing. I love my new eyes, and I would highly recommend getting LASIK done at Diagnostic Eye Center.
Ashlee rodriquez
I just got LASIK surgery done on Wednesday by Dr. Sanders; I have to say it was the best investment I have made in really long time. Dr. Sanders talked to me the entire time the procedure was being done and it really calm my nerves. The whole staff was absolutely awesome! I just loved it there. If you are thinking about doing LASIK or even about seeing a new eye doctor then go to Diagnostic Eye Center.
Michelle Turley
Drs Sanders and Salem are simply the best. I decided to do LASIK because as an OB/Gyn I had trouble wearing contacts for 24+ hours and didn't like wearing my glasses in the OR.
The process was seamless. At the first consult visit I was very impressed with the whole staff. I had shopped around and Diagnostic Eye Center was by far the best office I visited.
The day of the procedure was easy and relaxed. The actual procedure went by so quick and I was seeing 20/15 that day.
Thanks Diagnostic Eye Center!
araostar
I recently graduated from medical school and I will be starting my residency this July. I wanted to get LASIK done before beginning work and avoid having to deal with glasses and contacts while on night shifts and on call. I decided to have my surgery done at Diagnostic Eye Care with Dr. Sanders and his staff because they came highly recommended by my father who had the procedure done by Dr. Sanders about 10 years ago and still has 20/20 vision. I had a wonderful experience there from beginning to end. All of the doctors and staff at Diagnostic Eye Care conducted themselves with the utmost levels of competency and professionalism. They were able to schedule the procedure to accommodate my schedule and everyone was more than happy to answer all of the questions I had. They were able to explain the pre-operative and post- operative instructions in a clear and concise manner. I was even able to contact Dr. Saunders after hours with a question. I knew exactly what to expect going into the procedure and I had 20/15 vision the next day! I would highly recommend Diagnostic eye Care to anyone who is interested in LASIK eye surgery.
j&M t
Very friendly staff although we were there early they put us in early and we were able to get out and drive home early that afternoon. We live 250 miles away and it's long driving home and we do appreciate all the courteous people at the eye clinic and that they got us through and record time. Thank you again to all the staff who treated us like family.
Alejandro Perez
I'd been thinking about getting lasik for years but always had doubts over bad reviews I've read and people who've I've known had the procedure done. Being that this is my eyes were talking about, I made sure I found a place where I felt very comfortable before getting anything done. So I went for my first evaluation with Dr. Lozano and got great feedback from it but still wasn't too sure about it. They don't rush you about your decision to get the procedure done so that kept me in a calm state. After a few years I finally went back and got another evaluation and was told I'd be the perfect candidate for lasik. Between Dr. Lozanos opinion and them calling in Dr. Sanders who'd be doing the surgery, I was even more at peace that I'd be in good hands. On the day of the surgery you get one extra checkup, before the procedure is done. Minutes before your in a quiet room to relax, your loved ones can watch from a see thru window. Through the whole procedure Dr. Sanders explains step by step what's going to happen and keeps you in a relaxed state. Oh and they put whichever music you want to listen to during the procedure. I am now done with my after procedure care, did my last checkup and beyond happy with my results. Dr. Lozano had me read lines for 20/20, 20/15, then just for fun put 20/10 and to my surprise I could read those as well. So as a happy customer I highly recommend Diagnostic Eye center. The whole staff and the doctors are amazing, I thank them for the great service and giving me my vision back.
Jackie Shumard
Everyone at DEC is so friendly and welcoming! Dr. Bell is very thorough and takes her time to give a detailed explanation which I appreciate. I was very impressed with the practice!
CoupDeMane *
Had an 8am appointment and was 15 minutes late. Nurse called me back within 5 minutes, knocked all of my eye exams out in the blink of an eye! See what I did there? Lol. All in all 5/5 stars!
Cole Wehner
Dr. Sanders is fantastic, very professional but very personal, and everyone who works there was helpful and very nice. The very next day I was seeing 20/15, almost 20/10. I would absolutely recommend Dr. Sanders to anyone considering Lasik. He runs through all the various tests with you directly, explains every step, every little detail in his process to determine if you are a good candidate.
Gabriela8286 Molin
I had my surgery done last Friday after 8 years of contemplating whether I should do it or not & all I can wonder is WHY did I wait so long!! I shopped around for about a month before booking my lasik appt and I decided to go with Dr. Sanders because his staff made me feel so comfortable, they took the time to explain everything to me and answered all the questions I had. The actual procedure was painless and took what seemed like only 3 minutes or so. When I got home- I'll be honest, I did have some discomfort- I think it was mostly anxiety because I couldn't open my eyes, no matter how hard I tried, just couldn't. Took another Valium (they prescribe you 3, I took 1 before the procedure) and that put me back to sleep, when I woke up a couple hours later- opened my eyes and COULD SEE!!! It was amazing. The next day I drove myself to my follow up and was seeing 20/15. I don't think I can ever thank this office enough, no price on perfect vision. THANK YOU, again!
Daniel Padron
Entire operation was handled professionally from start to finish. Operating room was very comforting. Doctor talked me through the operation as it was happening. The actual operation was painless and interesting. There was some pain starting 1 hr post operation that lasted about 2 hrs. However "comfort drops" are given. Next day I woke up with great vision. Highly recommend.
Don Riehl
I CAN SEE AT 20-20! I could not see at all without eye glasses or contacts. Recently it was finally possible to have surgery and not ever need glasses.
Dr Salem, Steven, the Eye Diagnostic Center staff, and the U of H crew could not have been better. Very kind & caring. I CAN SEE AT 20-20!
M Cohen
Had my Lasik procedure done yesterday (Sept 4 2015) by Dr. Marc Sanders and his wonderful team. They are professional, kind, and understanding. For those who are hesitant or scared.. don't be. If you hate wearing glasses (as did I) and hate the fact that you can't see clearly, then this is the procedure for you. The scariest parts lasted only a few seconds at a time, and the whole procedure took about 10mins. Dr. Sanders and his team talk to you throughout the procedure and make you feel safe. The Lasik has changed my life and I encourage you to do the same! Thank you to everyone at the Diagnostic Eye Center!
Mahmood Hassan
Great experience overall. Things were done professionally. I felt very comfortable, staff kept me informed at all times.
Very friendly place. I highly recommend it.
ThuDee Vu
I am a 52 years old, female. I had my Monovision Lasik surgery on Tuesday, March 5, 2013 at Diagnostics Eye Center in the care of Dr. Sanders. All I can say is that I feel amazing! The feeling is awesome! I am so happy! Right after the procedure I was able to see 20/20 and hooray…No more progressive glasses, no more reading glasses.
Prior to seeing Dr. Sanders, I had visited two other Lasik Surgery Centers but first impression with Dr. Sanders on Wednesday, February 27, 2012 was so right, from the moment he walks into the examining room, I know right away that I am at the right place and in good hands, he was very kind, gentle, and professional, he walked me through the treatment and procedure process step-by-step.
My husband was with me the day of my procedure and was allowed to observe my procedure on the T screen. His comment “That was amazing!”. I was awake the whole time. Dr. Sanders talks to me during the procedure and tell me exactly what he is doing. The whole procedure was painless and I had absolutely no problem. I had my first post op visit the very next day (drove by myself).
I would like to take this opportunity to say “THANK YOU” to Dr. Marc Sanders and his wonderful staff at Diagnostics Eye Center. It was truly an out-of-this-world experience and first-class service.
Robert Reeves
I was promptly called in to do my evaluation tests, by Liz, who was very professional. Then I met Steve who explained the cataract surgery very well. Then I met with Dr Salem who explained the surgery process very well.
Everyone made me feel very comfortable with going forward with surgery.
Michael Bolden
At first, I was very nervous about having Lasik performed. Dr. Sanders and the (very efficient) team at Diagnostic Eye Center made this process so smooth and easy. The greatest attribute was the care after the surgery. I was completely impressed at the care and concern they exhibited. One other thing... I usually expect to have an appointment at 1pm and finally see the doctor at 1:45. This isn't the case with DEC. You get there at 12:45 for a 1pm appointment and you'll probably get to see the doc before your scheduled appointment. That, to me, is an office well managed. And, its not as if I'm the only one there. The office is usually quite busy. They just do things, even the little things, productively and positively. Thanks you guys! I can see!!!
Leslie Foster
Dr. Bell is just awesome! Easy scheduling, friendly staff that complete appointments in a timely manner.
Lydia Kao
I am very pleased with my experience at Diagnostic Eye Center. The entire process for my PRK went smoothly, and staff was courteous and professional. Dr. Salem was great! He answered all my questions without feeling rushed, and he explained every step of the procedure before and during my PRK.
Debrra MacNeil
Always very polite and my doctor takes a lot of time to explain my results and possible actions. The technicians are very well trained and very personable.
James Driy
I was treated with the greatest professional respect possible. Both Dr. Sanders and Dr. Lozano were genuinely interested in my particular situation and kept me totally informed as to what to expect. I would highly recommend either doctor highly.
Paco Cantú
My first time there and everyone was so nice!
Paloma Salazar
Took my dad to an appointment and everything was excellent . Only waited a few minutes to be seen , the lobby and rooms were clean . As things were done they were explained very well . My dads English is limited but they were able to explain things nicely .
Jackeline Tamez
DEC is seriously awesome! After two years of contemplating LASIK I finally went for a consultation and a week later had my procedure. Dr. Lozano and staff made me feel very comfortable and are very knowledgeable at what they are doing. Dr. Lozano even told me about her experience when she got LASIK which made me feel so much better. Dr. Salem is awesome! He played EXO while performing the procedure which is quick and painless. Everyone here is wonderful and I highly recommend them!
Sheri Arnold
As always, I had a great experience with Diagnostic Eye Center. They continue to value their patients and provide the best in eye care.
Rose Hamilton
I'm not sure why I wanted so long to get LASIK! I bought the deal on Groupon and recently had my procedure. Dr. Sanders and his staff is so thorough, caring and professional and my surgery was a breeze. I had astigmatism and was wearing glasses and contacts for years and can finally see clearly with out the hassle of contacts or glasses. Thank you Diagnostic Eye center for taking such good care of me!
Jason Linger
I couldn't be happier with my results and highly recommend at least going for the free consultation if you're considering lasik. The whole procedure and process was much quicker and easier then I thought it would be and I wish I had looked into getting it done years ago. My vision is now better then it was when I wore glasses and contacts and it's so nice to not have to worry about those things anymore. The staff was great and the whole process was very quick and easy. This has really been worth the money and a big improvement to my life. Thanks!
myrtlegrey
Everyone was wonderful! Could not have been more impressed. Thank you!
Tien Thai
Wearing contacts and glasses for over 30 years like i have, there is no greater freedom from the constraints of eye wear stumbling and feeling around every single morning for those binoculars just to see the world in front of you. Months of research and reading reviews has lead me to Diagnostic Eye Center here in Houston, TX and it was one of the best decisions in my life. Dr Sanders and his team from the receptionist who greeted me to Dr McMillen and Peter, the technician who took care of my pre and post consult and followup, treated me like a person and not a customer . How can I describe them but methodical with a gentle hand and a reassuring voice throughout my visit. I highly recommend Dr Sanders and his team at Diagnostic Eye Center for your LASIK to see the world as it was meant to be seen.
Pamela Mosqueda
Best Eye Center ever !!! So I had been contemplating LASIK for some time and drove almost 2 hours from home to check out a few centers and see what they say . First one said I was a great candidate for Lasik within 30 minutes of being there . Then I go to DIAGNOSTIC EYE CENTER. I was seen by Dr.Lozano and she did some test and showed me where my cornea was too thin and her conclusion was PRK would be better for me as LASIK could be more risky. She said "If you were my sister, I would tell you heck no dont do LASIK" THESE PROFESSIONALS CARE!!! My surgery was performed by Dr.Sanders and although PRKs recovery is alot more lengthy and difficult thank Lasik , he has blessed hands . I didn't feel nearly as bad as I read I would. If you want a quick in and out you go, then go somewhere else . But if you want a professional group of people that care and take pride in their work who will be with you every step of the way (including weekends if needed) then this is the place for you . Just got back from my 10 day follow up and everything checked out perfect !!!
David Vu
It has been one year since I've had LASIK completed by Dr. Sanders. By far, it is the best investment I have ever made in my life. Life as a medical student is tough as it is. But no longer do I need to worry about my glasses slipping off during surgery, fogging up when I get out of the car, breaking while playing basketball, or straining my eyes with contact lenses when I study. If I could describe Diagnostic Eye Center using one word, it would be: PERFECTION. I was taken care of well by the entire team and to this day maintain 20/15 vision. Thank you Dr. Sanders and everyone else at Diagnostic Eye Center.
Karen Schneider
The office seems to be very well-run. I didn’t have to wait to be seen and I felt safe with their precautions during this time of Covid. I am very happy with my doctor, Dr.Salem, and the rest of the staff I had contact with.
Karla Mejia
Background: 24 years old, very high myopia (-9.5 range)
Consultation: I didn't believe Lasik could fix my terrible myopia, but I still I booked a consultation because it's FREE. The weekend before my consultation, I was pleasantly surprised by a package full of information about Lasik, alternative procedures, and Dr. Sanders' qualifications. The informational package answered all of my questions about the procedure except for the big question that's addressed at the consultation: Can my terrible myopia be fixed? The actual consultation consisted of the usual tests that you undergo when you go to the optometrist except for that awful machine that shoots air to your eyes (thank goodness), and some other fancy tests to check the topography of your eyeballs, the thickness of your corneas, etc.. After reviewing all of the information from the tests, Dr. Sanders let me know that I was a candidate for Lasik so I booked the surgery for the following week.
Procedure: You take valium half an hour before the procedure so that you don't freak out about lasers on your eyeballs (yay). Some more tests are done on your eyes right before the procedure to make sure you're still good to go and then they put a lot of numbing drops on your eyeballs so that you don't feel the lasers doing their thing. One cool thing is that there is a viewing area in the laser room so that the kind soul that volunteers to give you a ride to and from the surgery is allowed to watch the whole procedure. Right before the procedure, they offer you a soft blanket (it's chilly in there) and something to hold (I think it was a teddy bear, but I didn't need it because the valium actually worked haha). Dr. Sanders talks you through the procedure so that there are no surprises. The thing that holds your eyelids open tickles, and you feel some pressure from the machine that makes the corneal flap, but there is NO PAIN during the procedure. The procedure only takes a couple of minutes and then you are done!
After Procedure: Everything was hazy, but I could see WAY better as soon as I stood up from the operating table. I could actually make out the faces of the people around me and walk around without needing a lot of guidance. You are given prescription eye drops that help your corneas heal and some goggles to wear so that you don't rub your eyes and dislodge your corneal flaps. My eyes started burning and tearing on the way home, so I took another valium and went straight to bed. Four hours later, I woke up with almost perfect vision and zero discomfort. The next day, I went for a follow-up visit and learned that I now have 20/20 vision. It has been six days now and my vision has been getting less and less hazy every day, but I can see! It's like magic, and I'm sure my friends are probably tired of me telling them about all the things that I can see now. My quality of life has improved a LOT. Thank you Dr. Sanders and Peter! Y'all are awesome.
Stephen Tompkins
Been going there for 10+ years and watched them grow into a robust practice. Daniel, the tech who handles the glasses, has been there all along is a delight. Highly recommended.
Ellen Flood
Dr.salem and his staff are beyond words. After twenty years I no longer need glasses! I felt welcomed and cared for from the minute I walked through the door. His assistant Steven was extremly kind and informative. I would highly recommend Dr. salem he gave me sight!
Takeshia Caraway
I have been a patient of Diagnostic Eye Centers for years. And the customer service is always a 5 star. Dr. Welton is so warm and personal. Thank you and your staff for the wonderful experience.
Suzi Johnson
I'm 57 years old and was referred to Dr. Sanders by a friend for some eye problems that appeared suddenly. Dr. Sanders helped me through them all (dry eyes, redness, a swollen oil gland). Service at the Diagnostic Eye Center is fast and professional. No problem getting in quickly if needed. I am now just seeing him once a year and am so happy that a friend referred me to him!
Eric Zhang
They are very clear about service cost before doing exams. Dr.Bell and her tech are dedicated and thoughtful professionals. Thank you for taking care of your patients.
Buchanon Dowling
As nervous and apprehensive as I was, Dr. Sanders and his staff were great and alleviated all of my concerns. Because of that and due to how sheer number of positive reviews on here, I decided to go through with the surgery.
Edited:
Nearly two years after, I went in for a minor correction. They honored the guarantee, and no charge!
The experience of getting Lasik was just as i remembered it, just not as scary. Expect to see the lights like the spaceship from Close Encounters of the Third Kind.
Advice: eat a light lunch when you take your meds! You want to make sure they are kicking in when it is time. This was my mistake the first go-round; i are a heavy lunch and those needs were doing nothing for me. A calm and relaxing mind is important if you are apprehensive!
I had a totally positive experience and would highly recommend this facility!
Raj Rasuena
I had my ASA/PRK done last September and the whole process went smoothly; they took their time to answer all my questions and are very professional. I have been wearing glasses for 20 years. I did my research before choosing Dr. Sanders at Diagnostic Eye Center. The procedure was quick and painless and I noticed I could see clearer right away when I walked out of the procedure room. There was hardly any pain afterward aside from the burning feeling on the first night. At my 10 day appt. I was seeing close to 20/20, and 20/15 on my 6th week appointment! Thank you Dr. Sanders, Dr. Lozano, Peter, Marcus, and the rest of the staff at Diagnostic Eye Center.
Aziz Gueye
Very nice staff, reasonable prices and offers discounts sometimes. My procedure for a chalazion removal was literally painless. My doctor was excellent. I recommend them.
Paul Ready
I had advanced surface ablation with Dr. Sanders. My recovery was much faster than I expected, and the results are amazing. I tell everyone I have superman vision now, and that isn't much of a stretch. I can read words on buildings halfway across the city. I highly recommend this place.
Conrad Fertitta
Extremely informative on every test to
Prep you for Dr. Welton’s comprehensive eye exam. His student assistant informed me in detail of all three eye tests and what to expect. Pictures of eye for checking to see if any changes in blood or, Chile and diabetes. Always follow up on all medications you are current on, ask how you’re feeling and very friendly and close to freeway 59 near Lakewood Church.
D Wold
Team is terrific. Always thorough and spends as much time as you need to walk through process and procedure. Equipment is top notch. Staff are all super friendly.
MC Marmolejo
I’ve been a patient of Dr. Welton for over 15 years and love that he always asks how I’m doing, and about my overall health. Great and friendly staff.
Carolyn Peterson
I never have to wait more that five minutes to start the examination. The staff is friendly and knowledgeable. I have referred three members of my immediate family because of the group's excellent service to me over the years.
Edward Lopez
Long overdue of a review but here goes. I will try to keep it short, but explain why their service was great. Read this if you are considering Diagnostic Eye Center.
I was on vacation in March 2015 for a week and decided I needed to see which kind of eye doctor I would go to. I honestly thought finding a good genuine 'medical' type of place was unrealistic. I used Google Reviews to find this place and I live 30 minutes east of Diagnostic, so its almost absurd to even consider them, but it was well worth it.
I just needed a basic exam since my last one was around 2006, since I hated the last experience at some other place. Simply put, best case scenario is I get Lasik, worse case is I don't, but I get my general exam. I had nothing to lose.
I feel guilty for not remembering anyone names but they are all class A individuals. The lady(s) at the desk greeted me when I came in, answering the simplest of questions I had about my insurance. The guy that called me in checked a lot of different things and showed interest in what he does. The doctor helped me after, and even took the time to double check if the results matched her own findings. Explained to me that I was a good candidate for Lasik based on my eyes health but my vision difference would be minor compared to someone who can barely even see.
They explained all of the different financing and payment options they have if I do make the choice. Oh yeah, plus that dude that assisted me with my glasses really knows his stuff. Didn't get Lasik but I know I will in the future. I am actually happy that they took the time to explain the pros and cons of my personal situation. Diagnostic Eye Center really showed great service and care. If you are due for even your annual checkup, you owe it to yourself to visit this place.
Kathryn Eubank Allen
I have been using DEC for years now, receiving my annual vision check ups, contacts & glasses. Dr. Welton is incredibly polite and helpful. Dr. Sanders performed a very small eye surgery for me to remove a growth on my eyelid that concerned my dermatologist.
After reaching my self-decided 10 year mark, I decided it was time to invest in LASIK eye surgery and knew without a doubt I wanted to use DEC. Dr. Sanders (everyone for that matter) was incredibly thorough and made me feel completely confident in the honest results he expected for me. He explained that I was not likely to have any improvement on my night vision blurriness because it was a matter unrelated to the LASIK procedure.
The procedure was fast, efficient, and as low anxiety-inducing as such a procedure can be... I am pretty sure the little stuffed dog they provided made all the difference! Recovery was exactly as they explained it would be and I felt very well prepared for the 24 hours following the procedure. I had a few friends comment that the goggles given to me after my procedure made them jealous they had received LASIK elsewhere.
It is about 2 months later and I can see just past 20/15, a correction well beyond my expectations. One of the best medical decisions I've ever made!
Jorden Milner
Had a wonderful experience here. The staff was very polite and knowledgeable. I had an easy surgery and I was seeing perfectly by the very next day. I wouldn't recommend you get your LASIK anywhere else.
justin matin
First time here. Dr Salem was thorough and took his time to explain everything. Debbie and Jackie were both great. I guess I could say the whole experience was great. This is now my place to go for my eye problems.
adam swartley
Excellent experience here getting LASIK. Essentially no pain or discomfort during a procedure that took about 20 minutes. I could see fine almost immediately and when I woke up the next day my vision was very sharp. I am now 20/15 vision. High recommend them to anyone and my only regret is that I didn't come to them 5 years ago.
Keith Tran
I had been thinking about LASIK for at least 15 years but have always been very skeptical about the successful rate, the technology and the risks so I never did it. 2 weeks ago, I met my cousin and he told me he did it at the Diagnostic Eye Center and he could see well and how easy the procedure was. He highly recommended me to do it. After some research, I found the technology has been improving so much in the last 15 years. There a pre-screening exam to make sure you are a good candidate for Lasik so to reduce the risks.
With my wife pushing, I went ahead and pay Doctor Sanders at the Diagnostic Eye Center a visit. He and his staff are super nice. I have to be honest that Doctor Sanders is one of the friendliest doctors I have ever seen. He is very good too. He takes the time to answer my questions and gave me his honest evaluation of my situation and if I am a good candidate for Lasik or not. As he does the surgery for me, he did a running commentary so I know what is going on and what to expect in each step along the way. I appreciated that very much. Also before executing the Lasik, I meant turning the laser beam on to actually burn my tissues, there was a check between Peter (his staff member) and Doctor Sanders to make sure the data loaded in the Lasik machine is for me specifically and for my right or left eye. That cross-check between the 2 of them made me feel better since that process reduces mistakes. We are only human!!! And human makes mistakes!!! Having the process in place to double check each other is great. As a patient, I very much appreciate that process. That gives me piece of mind knowing that the Diagnostic Eye Center has measures to reduce human errors. Peter, who assisted me most of the visits have been very kind and very friendly as well. Every visit, the wait was not long at all.
Over all, I am very pleased with the experience I have with the Diagnostic Eye Center. My vision is 20/15. This is first day with the new vision (Did it yesterday late afternoon). It is still a little blurry but Doctor Sanders said it would be clear by the end of the day. There are down sides too. I used to be able to see things about a foot away from my eyes. That is no longer the case. I need reading glasses. Doctor Sanders also gave me a complementary pair. That was kind of him. But not being able to see the key board or my cell phone...unless you either put them far away or put on reading glasses is rather annoying. I am not sure I will get used to with this or not but first day, it does bother me a lot. However, today, at noon time, I went outside for food. I kid you not, the world is so beautiful!!! So colorful!!! The skies, the trees, the people…I just simply very glad that I listened to my wife and did it. I highly recommend Doctor Sanders (and Peter) at the Diagnostic Eye Center. Check them out, you won’t regret!!!
Keith
CARISSIMA UPTMOR
Dr. Aric Welton is an amazing physician. He has helped several members of my family, including myself, when eye concerns have arisen. Dr. Welton is knowledgeable, kind, and thorough with his explanations. I highly recommend Dr. Welton!
Kenneth Brown
Dr Sanders and his team is one of the best combination of professional I have had the pleasure to deal with.
These people are concerned with your eye sight, your family and you as an individual. I wouldn’t change Dr for all the tea in China.
David Tobin
The office is run with great courtesy, helpfulness, and professionalism. I have never had to wait long for an appointment. It is a truly a well-oiled machine; the staff and doctors are the best.
Missy Grall
Dr Lozano and the staff at Diagnostic Eye Clinic are so professional, efficient and kind! Highly recommend
consuelo landaverde
This was my first visit at Diagnostic Eye Center and everyone was super friendly, I would certainly recommend it to everyone!
Bruce Banner
i had LASIK surgery here. Everything went well, the Doctor and workers talk you through everything. I was scared, but ultimately knew i was in good hands because my mom and uncle had Lasik surgery here too. i see great now and i definitely recommend this place !
Courtney Dipasupil
I was referred here by a coworker who also had Lasik treatment by Dr. Sanders. The staff was very helpful and knowledgeable, and the whole process went by smoothly. My vision is perfect now, I am so thankful I decided to have my treatment done here.
Ray Mody
As a physician myself I am very particular on who I see for my medical care. Dr. Sanders and Dr. Salem came highly recommended by multiple friends of mine who had LASIK procedures done by them. They were so highly recommended I came from New Orleans (where I currently live) to Houston to have the procedure done by Dr. Sanders. Dr. Sanders performed my advance Surface Ablation (ASA)/PRK procedure and he far exceeded my expectations. What impressed me the most was his honesty. I found out after initial examination that my cornea was too thin to qualify for LASIK. Dr. Sanders and Dr. Salem took the time to explain me the risks of having it with a thin cornea and why ASA/PRK would be a better and safer procedure for me. I really respected the fact they took the time to explain me why.
Immediately after my PRK procedure I was already seeing 20/20 with no fluctuations in vision. I also had little / no pain after the procedure (that was the thing I was most worried about). The main reason why is the machine they use for the procedure: the Allegretto wavelight. Only three practices in Houston have this technology and they are one of them. It decreases a lot of the side effects that commonly occur with the procedure.
Dr. Sanders and Dr. Salem gave me their cell phone numbers and followed up with me each day after the procedure to see how I was doing. You can't ask for better care from a physician than that. I would highly recommend anyone interested in LASIK or PRK to see Dr. Sanders or Dr. Salem. They will take great care of you and you will really enjoy your Results after the procedure.
Stingray 2014
Very professional and very prompt service especially since I was a new patient. The doctor is very knowledgable and easy to understand as well as cares for the patient. Front desk and check in very professional as well as the pre doctor interview.
Alyssa Xarras
My prescription for contacts is complicated between nearsightedness and astigmatisms in both eyes. Dr. Welton has repeatedly written perfect contact lenses prescriptions to give me the best possible vision for my eyes. After my son was born I saw Dr. Welton and mentioned some changes in my eyes. After dilating my eyes he suspected a detached retina and scheduled an appointment with a specialist immediately. It was in fact a detached retina that required surgery. My most recent visit was due to some discomfort in my left eye. I suspected dry eyes and over the counter drops weren’t working. Dr. Welton was able to see me right away with some rearranging of schedules. Dr. Welton found an ulcer on my cornea. I am continually thankful and grateful. I have always had a great experience here and feel as though my eyes are in the best hands!
Annabella Brocato
Always a pleasure to visit this office. I could not ask for a better Dr. (Lorenzo) and assistant (Jennifer). Also, I Love the fact that front desk personnel always remember me and address me by my name.
Whitnye Edwards
My mother Felicia Johnson and I love this place! Ms. Liz, Ryan, and Dr. Salem are amazing 🤩 …
janabyron
I cannot say enough good stuff about diagnostic eye center. Front desk, tech staff and Dr Salem were all wonderful, helpful, not pushy and being able to see perfectly the day after my procedure is priceless. If you’re on the fence make an appointment.
wendy Taylor
Dr. Sanders and his team were brilliant!!!! They have 5 star service around the clock. It's the details that separate them from the rest of class. I had other consultations but chose Diagnostic Eye Center b/c of their service. And I am glad I did, and you will be too! Thank yall very much!!!!!!!!
Marion Melton
Doctors & Assistants couldn't be nicer or more informative. Answered All my questions & always leave with a safe & caring feeling regarding my eyecare.
Kate V
PLEASE don't skip your routine eye exams! Dr. Aric Welton and his staff at Diagnostic Eye Center helped SAVE MY LIFE by helping to diagnose a brain tumor. I had suffered a year and a half with severe headaches, seeing many doctors and prescribed numerous pain meds, being diagnosed with migraines caused by stress until it was determined I had Chiari I Malformation. I chose to hold off on craniotomy and turned to acupuncture for some relief. In May 2014 I went to see Dr. Welton for a routine eye exam following LASIK I had done a few years prior (done by Dr. Sanders, and as others have said here - he is also AWESOME). During the exam Dr. Welton noticed my left optic nerve was swollen. In his usual kind and caring manner he thoroughly explained the seriousness of the matter and planned to contact my neurologist to share a full report. He wasted no time in communicating with my neurologist, even looking up the contact info himself as the neurologist was out-of-state. Then I found myself headed for a stat CT, sent to the ER for confirmatory MRI, and then admitted to the ICU until I was ready for the 10 hour surgery two days later. Today I am 2 years tumor free living a new, amazing life with no headaches! The Chiari is also gone as the tumor was contributing to this condition. I am so thankful for Dr. Welton and his team for giving my life back. I have never written a Google Review, but I felt highly obliged to be an advocate for Dr. Aric Welton, Dr. Sanders, and Diagnostic Eye Center for their quality of care and the kindness in which they convey it.
Sandy Andrade
I have been going to Dr. Welton for many years snd he always gives me excellent service. He was able to fit me with bifocal contact lenses where others could not. He is a great doctor.
Leslie Earnst
We’ve always been impressed with the professional treatment from this office. The examination was quite thorough and they answered our questions clearly and completely. These reasons are why we choose them to take care of our eyes.
Walter Weerts
Every thing moved in a timely and efficient manor.
All questions were satisfactorily answered. Sufficient time enabled each step in the overall process to be understood. The staff was exceptionally kind throughout the entire appointment.
Juan Fran Mendez
I am very impressed with Diagnostic Eye Center. I went looking for a Lasik consult and I was very surprised by their customer service as well as how fast and efficient they are. I enjoyed coming here and I will definitely do so again!
Art Poehler
Caring, compassionate and thorough treatment. Prompt and explains all protocols, procedures and treatments. Excellent doctors!
Jerrell Parks
I must say that I was hesitant of getting LASIK until I was recommended to see Dr. Salem at Diagnostic Eye Center. The procedure went very well and the recovery was even better. This is the best self-investment I have made in the last few years!!!
Richard Galena
My mother in law is 89 years old, and Dr. Lazono and her staff are always patient with her, and go above and beyond to accommodate her special needs. We all have been Dr. Lazono’s patients for years, and plan on continuing our eye care with her.
RG & EL. D
David Kreidler
Everything about the experience was positive. Reminders ahead of time (albeit a bit too many), quick check-in, prompt and thorough care and easy check-out.
Nina Rizarri
The staff are very accommodating and helpful. Dr. Lozano is awesome, knowledgeable and non-intimidating. The clinic is welcoming, tasteful and comfortable. I highly recommend them.
Hien Jolie Phan
I had my lasik done w Dr Sanders last Friday and then came back to follow up the next day which is Satuday. I had consultation with thre other place (one of it is Lasik
Plus: DO NOT WASTE YOUR TIME TO GO THERE) before i decided who to go with dr SAnder. His careness and gentle will make you feel so much confortable. Other staffs are so nice and friendly, esp Marcus. They use the latest machine but give you very resonable price. You even get a goody bag with antibiotic, steroid,artificial tears,goggle to wear at night and some other stuffs too.... The procedure itself maybe about 15 mins performs in a room ahve big window glass so your family/friend can watch what going on with your eyes on the monitor on the wall. My friend recorded it and it very cool for me to see afterward how they opened up the flap on my eye and use the laser burn.... it will be uncomfortable when they tape your eye lid during procedure but it gone by very fast. When you can see so clear , everything worth the trafe off.. GO WITH DR SANDER, YOU CAN'T GO WRONG WITH HIM!!!!!!!!!!!!!!
Jessica Marshall
My prescription pre-LASIK was in the -4.25/-4.75 range between my two eyes. Dr. McMillen performed my consultation and was a big help in my decision to have the procedure done. The actual LASIK procedure was painless! Dr. Sanders did a great job making sure I was comfortable and calm. I was in and out of the office within an hour, and could immediately see. Within the "4-hr window" following surgery, I experienced mild burning and discomfort, but no pain. After those 4 hrs., I could see perfectly and I now have 20/15 vision! Dr. Welton performed all of my post-op. exams, and, having seen all three of the Doctors at Diagnostic Eye Center, I can confidently say that they are all very knowledgeable, helpful, friendly, and competent! I had an amazing over-all experience that resulted in vision I never thought I could have! I highly recommend Diagnostic Eye Center for LASIK!
Amy Sabalesky
I recently got LASIK surgery with Dr. Sanders. From the initial consultation with Marcus, to the pre-op appt and finally the LASIK and follow-ups, all went smoothly. I was a little concerned about the procedure, but Dr. Sanders explained things to my patiently and allayed my fears. Although the pressure on the eyeballs during the LASIK was not my most enjoyable moment, the surgery was quick and painless. I also LOVE the results! I am 20/15 from -5.5/-5.25. I am over 40, and it wasn't too late for me! I would highly recommend Dr. Sanders and his practice. The whole operation is top notch.
Kristine Lofranco
I love Diagnostic Eye Center!! They really care about your time, and get you in and out of there. When I first went into my consultation, Peter was very helpful with me, checking my eyes and whatnot. Then I met with Dr. McMillen and she told me the great news: I was a great candidate for LASIK!!!
Got my LASIK yesterday, when I got in, Peter brought me to the second floor to their LASIK waiting room. Then mark brought me into a room to check my vision again real quick. I think this was to make sure everything was accurate. Then they brought me into this dim lighted room with calm music. Mark put some drops in my eyes, and let me chill out. Then he came back in and put more drops in and took me to the LASIK room. They put more drops in my eyes, asked if I felt the last drops, told them no, and Dr. Sanders said I was good to go. They put this thing on my eye to prevent me from blinking and he kept telling me to stare at the green light and to keep my eyes open and then bam he was done with the first eye and then same thing on the left eye. Immediately after they checked my vision and they said it was looking really good. I went back to the quiet room where mark put more drops in and told me to keep my eyes closed for 10 min and then they gave me goggles.
When I got home, there was some stinging in my left eye, so I added a comfort drop in it. Took another Valium and went to sleep. Woke up a little over 4 hours, ate, and went back to sleep until morning. Went to my check up and Dr. McMillen said I had 20/20 vision and everything was looking normal! I was able to go on with my day and I continued to put retain in my eyes every hour. No discomfort whatsoever!!!
This was seriously the best thing I've ever done for myself! 🙌🏻🙌🏻🙌🏻🙌🏻🎉🎉😎😍
If you're thinking about getting LASIK, tell them Kristine Hsi referred you! You will not regret it!
A. Harrington
The staff are super knowledgeable and nice, and Dr. Welton is the best! Very thorough and patient oriented! I highly recommend Diagnostic Eye Center!
Jonathan Smith
Always experienced courteous service and honest discussion about what is needed for consideration in regards eye health and well being. Very helpful and patient, I have RA and cannot move around well but they never try to rush.
Keoda Moore
I went to the dianostic eye center for lasik. The staff is friendly, professional and very helpful. They were happy to answer any questions I had. My surgeon was Dr. Salem he was great. He talked me through the procedure as it was taking place. I would definitely recommend the dianostic eye center they are amazing!
Robin Krause
The visit started on time. Every part of it was timely. And, there was an explanation for each step.
Great staff! Nice spacious offices. Easy parking. I highly recommend this clinic.
Richard Royds
Great experience! Quick and easy!
jon lou
I highly recommend Diagnostic Eye Center. Dr. Sanders and his staff are very professional. They explained everything in detail. So you will have a better understanding of any procedures they perform on you.
Robert Kajoh
My experience was positive overall. I will recommend another person here. The cost was high for me however.
Marcia Friedman
Very professional and friendly from start to finish! Monica was an exceptional tech and Dr. Salem answered all my questions very thoroughly. A great experience.
Van N
Dr. Welton & the staff at Diagnostic Eye Center are wonderful. I've been going here for the last few years, and they always provide exceptional professional care with a smile.
Debra Johnson
I've always wanted Lasik, since 1989. I just learned of mono vision last year with my contacts. where i have a lens for distant and one for close up to read. I have two neices who has the procedure, different doctors, both under 30. I loved the after effect the one Dr. Sanders preformed. She could see. I went to Dr. Sanders on 4th of April 2013. Had my procedure done on 4/12/2013, around 4:45pm. I could see 20/20 right after the surgery. Dr, Sanders is super, talks to you while he is preforming the surgery. Marcus is so nice. I called him everyday that week. Today is number 3, and I ve had the mono Lasik surgery. NO more reading glasses., i had about 6 pairs. Thank you Dr. Sanders and staff. Anyone wants lasik over 45, get the mono Lasik.
angina lewis
I recently visited Diagnostic Eye Center,and was quite happy,and excited,with my results.
I just want to thank you,and your great team of employees.
I also do appreciate you Always!
God Bless you.👏🏿👏🏿
Chris C
Dr. Welton is very thorough with my exams. He is very patient and takes the time to answer all of my questions. I highly recommend him.
Bili Michael
My visit at Diagnostic Eye Center was great. I am planning to go there to have further eye exams to correct my problems. I like to recommend this office to family and friends that I know. Thanks.
Mary Parke
Wonderful care and excellent attention to detail. Highly recommend Diagnostic Eye Center!
Ginger Kiker
Always pleased with the friendly & courteous help from the staff.... and always confident & satisfied with the excellent care & treatment I receive from the Doctors at Diagnostic Eye Center. Highly recommended.
Jake Stewart
The entire staff was very friendly and helpful! Dr. Lozano was great at explaining the LASIK procedures and managing my expectations! Highly recommended!
Mary Bermudez
I am pleased to recommend Houston Diagnostic Eye Center, I felt safe because of safe distancing and wait time is good and the staff and doctors are friendly yet professional. Thank you for caring
June Colman
Love the efficiency and the service at Diagnostic
Eye Center. I have been coming her for almost 15 years. This is office runs as a well-oiled machine.
joe peckis
Very efficient and cover all the concerns clearly with me.
Solmaz Azad
This place is great! No wait time and the staff are very nice. I've been seen by Dr. Welton for a year. He is very knowledgeable and caring and spends plenty of time to diagnose the problem. He is an awesome doctor.
Cody Smith
This was the best experience i ever had. I got out of surgery seeing 20/15 which is beyond perfect vision. There very knowledgable in what they do and are very nice from the time you walk in to the time you walk out. I HIGHLY RECOMMEND DIAGNOSTIC EYE CENTER FOR YOUR LASIK NEEDS.
D T
Dr. Sanders was extremely nice. I got LASIK yesterday and the next day I could see clearly with 20/15 vision. I can't wait until I'm fully healed. I feel really blessed.
Lyric Jonze
Very professional, friendly and attentive practice. This will be my new office for eye care.
r mendez
I was extremely pleased on how fast and courteous everyone is. Amidst this pandemic it hard to go somewhere and not feel safe. However, I was not alarmed at all. It was extremely clean and everyone was safety conscious.
Deborah Ellington
The staff is excellent. They are very informative and make it easy to schedule an appointment. The wait time for the doctor is not very long. Dr. Aric Welton Is caring and listens. I never feel rushed.
Leo Mail
I've been coming here for close to ten years if not more. I've moved and hour away but I still come for any routine or medical needs. Dr. Welton and his staff are the best. Parking is great and the location is so easy to find. Keep up the good work and awesome service.
Maryam ILAHI
Wonderful staff! Dr. Sanders is honest and very caring in how he speaks with patients.
G Anne
very professional, thorough, fitted me with contact lenses to 20-20 vision. I'm new to Houston and this will be my go to center for eye exams, care, etc.
Eric Nguyen
I had my LASIK on 11/20/2015. For years I've contemplated on getting LASIK on both of my eyes. I'm nearsightedness and cannot see things far away. I've wore glasses since elementary school. I was always hesitant on getting LASIK because I was afraid I could go blind if anything happened. However, with the advancement of LASIK technology in recent years, I was more assured. Dr. Marc Sanders and his team made sure I was the right candidate for it. The procedure itself was quick and less than 10 minutes. There was no pain during the procedure. My eyes did sting afterward for 4 hours and eventually goes away. The next morning I went back for a Post-Op and already have 20/20 vision. This is one the best decision and investment I've done. It's worth it.
Ann Potter
I am very pleased with the care I have received from Diagnostic Eye Center. Everyone is very professional yet personable. Dr. Salem is the best!
Harvin Moore
Fantastic quality of expertise and care. Every doctor and professional here is top notch.
Jessica Womac
Lasik for astigmatism- awesome experience! The staff and doctors explain everything well prior to and throughout the process! I'm so excited with my results!
Sharon Taylor
Diagnostic Eye Center is top notch. Everyone is eager to help you and friendly. You get a very thorough examination with everything explained to you. I’m very very impressed and recommend them highly.
Gvb07 BVM
I have been a patient for almost 14 years. Best experience at all times.
Highly recommended.
DIanne Hopkins
Professional, courteous and friendly staff. I had an excellent exam and will continue to use the services of these Doctors and recommend others to do so also.
Sandy Simmons
All the staff are friendly and courteous. The technical staff are very thorough and competent. I have full confidence in their handling of my eye care.
Chelsea Lyons
Smart, talented staff- very professional. Problem solvers. I have been a patient for approximately 12 years and I cannot imagine going to another eye doctor.
Sandy Rosenberg
Everyone was helpful and most pleasant.. The facility is not only convenient but spotlessly clean.
Ruth Ann Williamson
Dr. Sanders is very professional and caring. He takes time to explain conditions and treatments. He is extremely knowledgeable and accommodating..
Bonnie Northcutt
Everyone in Dr. Salem's office was helpful, friendly, and positive, and definitely including Dr. Salem. I will definitely suggest Dr. Salem to friends.
anthony C
Been coming to this center since 2016 and they have all been tremendously professional and great team . I would definitely recommend ppl to come here if you looking for the best doctors in Houston and great professional staff .
John Rankin
I am extremely pleased with Dr. Sanders and Dr, Bell and the staff of Diagnostic Eye Center. I would strongly recommend using Diagnostic Eye Center to my family and friends for their vision needs.
Bill Jacks
Arrived early got in finished early. 5 Star all the way!
Susan Kubiak
Very caring. Pleasant and knowledgeable, both doctor and technician
Susie Koop
They are so prompt. All doctors and technicians are so pleasant and happy to see their patients.... not to mention their state of the art equipment and knowledge. I wouldn't go anywhere else!
Dragon Master
This was one of the quickest and most efficient appointment I've had in a long time. Very short waiting time and everything was explained in detail with questions answered when needed. Great experience!
Joy Semler
Very friendly staff. Eye surgery was the best decision I could have made for myself and the doctors here made it easy and the aftercare has been fantastic.
Billy De La Cruz
Its been two months since I've had my LASIK done and its been great! Dr. Sanders and his team were able to give my 20/15 vision! Couldnt be happier.
Kathleen G
I love the Eye Center. Everyone is so nice and professional. You don't have to wait to be seen. Very efficient and very friendly. Love Dr. Lazano
Don Cooper
Knowledgeable staff and a pleasant experience
tony boldebook
Front office staff is very efficient, professional and pleasant
Dr Salem is very patient centric and engaging.
Sallie Osborne
Been coming here for about 6 years. All of the doctors and staff are great and really seem to care.
Kimberlee Villella
Wonderful doctor and Wonderful staff!
Carole Underwood
Best doctors and staff I’ve ever seen. Many safety procedures in place to protect from COVID. Thorough exam, explanation. Very personable.
Trace Favre
I had the LASIK procedure with Dr. Salem. A+ experience from the entire staff and a perfect result. I highly recommend Diagnostic Eye Center and would do it again in a heartbeat
claire santos
I recommend this hospital the staff are nice and they do all the exams possible to see if everything is intact and explain to you.
Thank you very much to Diagnostic eye center I really appreciated your work
Robert Latiff
Dr. Bell & Jess were great!
Umo Bassey
The doctors, nurses, and staff were very professional and personable. My father’s cataract procedures were handled with professionalism and understanding of his concerns.
Christie Ostrander
The office staff and Dr. were very professional yet also personal and thorough.
ana maria Hussar
Good customer service!!! Excellent Dr.Is the best place !!
Amanda Moon
I got LASIK and I’m super happy!! My optometrist Recommended Opthamologist Dr. Andrew Salem cuz patient outcome has been great for lasik and PRC and ICL with Dr. Salem. I’m very glad I chose Diagnostic Eye Center & River Oaks Lasik.
Dr. Stephanie Lozano did a thorough work up and diagnostic tests.
Christina was sweet and helped with diagnostic assessments too. Marcus took care of my pre-op procedures and meds.
Pre-op made me calm, relaxed and comfortable. Good to wear cotton clothing to keep you warm in the chilly surgery suite.
Dr. Salem talked through the entire procedure to keep me calm and explain every step of the way!! I loved it!! I got to choose my Pandora station during procedure too.
I’m 5 days post procedure and super happy. I could see right away with only 6 hours of discomfort, alleviated with drops and Advil. By day 2, I was seeing clearly. My life is changed! Thank you, Dr. Salem for your care !
After a few days of resting and limited outdoor exposure, I enjoyed the BEACH wearing regular sunglasses, and also sat pool side
Lucia Gaona
Diagnostic Eye Center are a great team, they take care of my eyes, doctors and staff are amazing.
Ryan Greene
I'd agree 100% with others that it's really an investment, and it pays dividends in convenience and comfort every day. The staff was great, and Lasik was definitely the right decision. Thank you all so much!
Larry McClaugherty
Kathy & I both had a great experience. Great physicians and staff. We drive in from Kerrville to Houston to see them. Thank you.
Jamarcus Gilmore
My experience was wonderful the nice lady that check my eyes was so nice I'm sorry I forgot her name I'm horrible at names but she was a sweetheart also Ryan was nice I really liked him everyone was professional and the guy that help me get my glasses was cool he knew excatly what I wanted thank you all
Allyn Dukes
I have been a patient here for years and have had great confidence in their care - professional yet personal treatment from Dr Welton, Dr Sanders and their staff.
Grendys Garcia
DR. Welton and staff are very caring and kind with patient. Highly recommend this office.
BETTY LAROCHE
I love the fact that Dr. Lozano takes the time to explain everything to me in terms I can understand and although my problem seems complicated, she is patiently taking time with me.
Michael McCardell
Dr. Aric Welton made my eye exam comfortable
Roger Keyte
Excellent care. The staff are great and Dr. Sanders and his team are the best in Houston.
A G
Had a very pleasent experience! I am looking forward to living a life without glasses. Everyone was super professional and delightful.
S Yolanda JOnes
I always enjoy this doctor’s visit. They are very friendly and courteous. They are always on time and do not waste patient’s time being overbooked
Joy Jacobs
This eye clinic is fabulous. You can tell they really care about you. I would recommend this clinic to anyone needing eye care.
Merin Jose
Just got Lasik and had a great experience. Dr. Sanders, Dr. Lozana, and all the stuff are wonderful!
Rosa Ramos
Everyone is extremely friendly and professional! Dr. Bell was friendly, thorough, and very personable! Couldn’t of asked for a better experience!
Ed Stiles
Very professional and fast.
Selene Flores
I truly love Diagnostic Eye Center excellent customer service, Doctors are very professional and knowledgeable. There’s a caring atmosphere when you walk in.
Luis Vanegas
Excellent service. Check in process was fast and Dr. Bell and nurse did an exhaustive examination explaining everything is an easy to understand manner.
JC LOPEZ
Alex was great. Very friendly, professional and thorough. And as ways,, enjoyed seeing Dr Salem.