Reviews of Eye Associates of New Mexico - Promenade. (Ophthalmologist) in Albuquerque (New Mexico).
Eye Associates of New Mexico - Promenade
5200 Eubank Blvd NE Suite A-4, Albuquerque, NM 87111, United States
Description
Information of Eye Associates of New Mexico - Promenade, Ophthalmologist in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Eye Associates of New Mexico - Promenade
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Tuesday
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Wednesday
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Thursday
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Reviews of Eye Associates of New Mexico - Promenade
We have seen many eye doctors in Albuquerque and this was by far the best experience in the last 8 or so years. Dr. Ritz was more than kind and patient; he took the time to explain my daughter's eyes to her in a way that was informative yet easy to understand. In general, he spoke to her and not to me, which we both appreciated. She is a young teenager so it is important for her to start owning her care. Additionally, at other practices we have had to wait up to an hour for dilation, but this whole process was smooth and efficient. Thank you!
Great environment. Warm and welcoming from the front desk to the back end. Everything was thoroughly explained and all of my questions were answered.
Great place to get an eye exam. The facility was very clean, and all employees were masked. Facility was arranged to promote social distancing. There was no overcrowding of patients. Technician washed her hands as needed. Exam thorough as could be. Dr. took time to explain things to me. I felt that I got a lot of bang for my buck. I left with a very positive feeling about the care I got.
I am very pleased overall with Eye Associates, I have been going there for many many years and I would not change, the Doctor Rebekah C. Allen MD and staff are excellent, the place is very clean.
The staff and Doctor was very friendly and courteous.
The were fast. My appointment was at 2. I checked in about 1:40 pm they called me back at 1:55pm with the exam and q&a was out in my car by 2:40. Just amazing.
Was in the area and went in to get eyeglasses. I was greeted and helped by Francis Very professional and knowledgeable in all my insurance coverage and showed me all options. With her help i was able to find a pair that I liked and less than 2 weeks they were ready! Most pleased with Francis. I will surely go back to her God willing
The clinic at Promenade is awesome! They are very helpful with any questions that I present. Dr. Ritz listens and works closely with me to get issues resolved.
The team is extremely covid aware. Which I am so grateful for. The tech was quick and officiant and extremely friendly. You can tell she loves what she does. Dr. Ritz has the most incredible bed side manner. Calm and answers questions without feeling bothered. The entire team was gracious and kind. My appt was for 3pm and wasn’t seen until 3:15pm but that comes with the territory. I also had an appt for glasses and the eye store team were very excited and willing to help. Such a wonderful experience!
Friendly Doctor,Dr Ritz,and staff.
Wish you had a location in Clovis, NM
I’ve always had issues getting my progressive lenses right. Previous provider in Texas usually had to make them twice but not here. They got it right on first try and Jane was wonderful
The doctor was really good and answered all my questions but the Eye shop receptionist seemed overworked and didn’t care that I waited a while I didn’t mind waiting but she didn’t acknowledge me or say hi or ask if I had an appointment. She wanted to finish everything she wanted to do before she Even said hi. Just left you hanging until she was very ready. I left a voicemail for them last week. They never called me back. I had to call again and she simply said she was too busy
This business is very helpful and professional. I appreciate you all.
Dr. Ritz is excellent 5 stars for him. I live about an hour or so away from Eye Associates so most of my communication with the staff is on the phone. Everytime I call their office it takes forever for an actual human being to answer & everytime I call it's a different person so I have to explain all over again. Feeling frustrated....I will return as a patient but I really hope the communication between staff answering the phone & patients improves.
Dr Reedy did an excellent job. He is also very professional but also nice and friendly. It is great to have a doctor you truly trust and like when you are scared about you chance at loosing you eye sight. I will recommend him to everyone I know.
Great service from start to finish.All staff working together for a great experience.This office is well worth checking out.If you need your eyes checked dont overlook this office and location.You will be very glad you did.
Love the electronic check in. Dr Bebe 5 stars!!! Takes time to explain what is going on in plain English
As you can see everything everything was handled courteously and prey and professionally. I would highly recommend it To anyone.
Very sincerely
Lee Durham
Dr Lesher and Dr Mares and Dr Ritz have been very caring and have nothing but good professional service.
I like Dr. Beebe. She listens and finds a solution that works best for me.
the best for professionalism, kindness, care and convenience... wouldn't go anywhere else!
Incredible service! Everyone was friendly, attentive, and knowledgable. On my first time going to this Eye Associates, I went in on the wrong day! They were so accommodating since I had driven from Los Lunas. Kerrie (who works the front desk) did all she could to help me and made sure I was seen. Fantastic place, I will definitely be back!
Great service. Everyone was extremely helpful especially helping me lug around my 2 year old and 10 month old. I really appreciated all that they did during my visit. Patient as well. Definitely a great place. Thank you, Eye Associates!
Been going here for years now. Always a good experience. I prefer this location over others.
Thank you Dr Morgese for seeing mommy today. You are so kind thorough and patient. Thank you for explaining everything to us.
Highly recommend
A+
I haven't been to the Promenade location in several years, and am happy to have returned. Professionalism at it's best.
I had an incredible experience at Eye Associates. Dr Kelly Morgese is phenomenal & I highly recommend her.
Dr. Rebekah Allen is great! So are the techs and receptionists
Best ever eyecare experience. Efficient, friendly, knowledgeable.
The entire staff was very professional.
Some people In the comments are just entitled people , good staff , educated and very professional, were in a pandemic people they're not going to rush people in and out
Everyone from the front desk to the eye tech to the doctor was very friendly. In and out fairly quickly.
Great customer service! Addressed my issue very prompt. Highly recommend!
Is this place a walk in crowd or by appointment?
Great service every time I've been there. Gave me sight out if my left eye that I haven't had in ten years.
Great! Takes the time to explain things. Cares about me as a patient.
Excellent
Excellent service with care. Thanks
Friendly caring staff, they keep you updated and calm during the process
Great experience, as usual, with Dr. Ritz, Mary and the whole staff.
Dr. Ritz is Awesome! Makes you feel like a friend.
Loves my new glasses.
A good experience
Eyes are very important,the experts are very helpful to me
Great Doctors and wonderful service
All OK
Always excellent!
Great service
The guy that called me in was very cold. had an attitude not professional! He was tall black hair dark skin tone forgot his name!