Reviews of The Plaza Rehab and Nursing Center. (Nursing Home) in Yonkers (New York).
The Plaza Rehab and Nursing Center
100 W Kingsbridge Rd, The Bronx, NY 10468, United States
Description
Information of The Plaza Rehab and Nursing Center, Nursing home in Yonkers (New York)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of The Plaza Rehab and Nursing Center
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of The Plaza Rehab and Nursing Center
My father has been staying here for about 2 weeks and I see major improvement. The physical therapy has helped a lot. The front desk receptionist are very kind. Especially William, he always makes sure to greet me upon my arrival. So far very satisfied with what I am seeing and the progress my father is making
Praise Jesus the plaza east on University Avenue rehab and nursing center is an awesome center to put Your loved ones and they do a awesome job with rehabilitating them in OT or PT or even in the medical areas when things are being done for your family to be transition back to their own home, they take care of everything that they may need in the home they make sure they have a nurse set up to visit the prescriptions and wheelchair or whatever you my need are sent to the pharmacy before the client is sent home and they’re just very respectful kind and considerate people to your needs one person especially is sir parm I would like to take time out to say thank you I appreciate all you’ve done for my dad and helping me get him home with everything he needs. God bless you a job well done.
My mom has been at this rehab center for about 2 weeks and I have to say the staff has done everything they can to take care of her and keep her safe & well. The nurses are overwhelmed but always smiling and eager to help. I am truly grateful for them all.
My grandfather has been at The Plaza Rehab for less than a year now. This place has been a home away from home for him. Dedicated stuff, always sweet to my grandpa. He has shown a big improvement in his health. I’ll certainly recommend it for a short to long term care.
The Social Worker, Mrs. Singh, has been very helpful with everything I bring to her attention. If she doesn’t have an answer at the time, she makes sure to get back to me with a response. She’s helping me with my father situation and is very open to my concerns. I really appreciate all her assistance.
Clean environment always. Our dad is always clean! Smells nice. Bedsheets always fresh. Safe, secured n clean living conditions. Heartfelt thanks to ALL Staff. Happy New Year
All I can say for now it’s a very clean place the staff was helpful. Supervisor gave me good feedback just waiting on paperwork. See how fast I can come through the side that everything worked out pretty well.
Amazing facility. Made my dad feel like home. The staff was warm and kind especially the security officer Willams. I recommend this rehab for sure.
Beautifully renovated facility, magnificently designed, exceptional care and devoted staff!
East 3 has the Best Staff That I've Had The Pleasure Of Working with in A Long Time. They Are Respectful, knowledgable, And Treats Everyone With Respect. It Shows They Truly Care.
My ADON Afua Is Very Attentive,
Informative, And On Top Of Things. She Returns My Calls In A Timely Fashion Always.
I Would Highly Recommend This Rehab Facility In A Heartbeat. Great And Loving Staff.
Excellent! Guests bathroom in the lobby is the cleanest restroom I ever seen! Staff is professional, elders looks happy too
Very good security & hygiene. Would like patient 2 get more Physical therapy. It's almost 2 yrs since his stroke & he has 2 walk so he can go home.
It started a little rough in the beginning but they've always been GREAT to my father and now our communication is on point!☺️
The team on the 3rd floor entry/ observation floor were great
Social worker/ nurse manager / recreational therapy / patient advocacy meeting was great
This is my mother's second stay at the plaza in 2004 it was the Jewish home. The day staff from what I observe are very attententive to her however at night there is limited staff but they do what they can to help those in need.
My sister has been at The Plaza in Kingsbridge rd. for the past four years. They have taken great care of her since then. At the present time she is in hospice for the second time. Her health is extremely fragile but she is still fighting. Her care has been very satisfactory and the staff care even though you can see they lack manpower. She is always clean, great hygiene and even though she is not eating. Juices are provided regularly. She has a great roommate that despite her lack of hearing, television is extremely loud, she is alert and keeps an eye on my sister.
I thank all the staff there.
I was able to visit my Uncle with no delays. Also, the fast test COVID was quick and precise. It shows me that the nursing home does care about its patients and visitors. The staff was polite to me as well as my Uncle's roommate!
My aunt was there in 2016 when it was still “the Jewish home in the Bronx”. I would’ve given it a 4 or 4.5 because there were so many things they did right. The facility was clean and bright and friendly. The staff was responsive and they provided excellent care. When my aunt needed to return l in 2021, I was glad she went there. Unfortunately the many stresses on the staff seem to have taken a toll. It is no longer the place that it was. One of the hardwst parts was that It was impossible to get a call back or to reach my aunt directly (she lost her cell phone). The phone system was flawed and frustrating; there were many times that I could not get through to a human being.
The people on staff were mostly lovely and I know they did the best they could in a difficult situation. For this I am truly grateful. But I could not get a response from Physical therapy, especially from the Director.
My aunt didn’t care for the food but she ate it and it really helped her to get stronger and ultimately to leave.
I think it is a shame that our healthcare system does not provide enough nurses to really care for patients and not become overloaded and then burnt out. I wish I could say that the facility was as excellent as it had been in 2016. But judging from my experience trying to help my aunt, I have to acknowledge how much harder it was to maintain contact and to get clear answers to important questions.
I hope everyone has a better experience but this is what happened for me.
Ms Carmen is absolutely wonderful she really went the extra mile to make my grandma comfortable. She took the time to help wash her hair by her bedside (post surgery) I really appreciate all the ways she provides help and comfort to me and my grandma Mrs Evelin McGinnis McRae
From when my father in-law was here some years back. The facility was bad. Now starting to work at this facility, taking at tour of the whole facility and seeing the difference being so more positive. I am glad to say I work here.
My mom is currently in the facility as a long term patient and she is well taken care of. The staff is responsive and pleasant.
The staff take great pride on making sure everyone that comes to there facility is well protected and specially there residence. PPE is provided, temperature check and a rapid covid is also performed before going upstairs. The only problem and a fire hazard is the elevators. The elevator's are usually down. The facility is very neatly kept. The majority of the staff members are helpful specially on the 3rd floor.
The staff, are very respectful, very kind. Once I walked in I felt welcomed, staff are very profesional.
I find it a pleasure to visit The Plaza, Cracker Jack Operation. Probably one of the cleanest Rehabs l’ve ever seen. Also, very friendly staff.
The Nursing staff is excellent - available, kind and capable. Kudos to both the nurses and the CNAs.
Very caring staff and hard working too. Patients are treated with love and respect and the food is good!
Security guards at the entrance was professional and the nurses station was also professional and kind. The place was very clean.
The security staff and floor staff are very courteous to me when I come to see my Aunt. Thank you!
Pleasant environment staff very professional they goes above and beyond in there role of duties continue to keep up the good work!👏 …
I visited The Plaza Rehab and Nursing Center today. It was a great experience. The lobby looks amazing. The security or front desk attendant was very nice. He welcomed me and led me in the right direction. The staff there are so polite and respectful. It was a pleasure being there. I enjoyed every minute that I was in the building. It was an awesome experience. My reason of being there is an interview for a cna position. I would definitely love the chance of being part of The Plaza.
Unfortunately, my dad recently passed away at this facility. I am writing this review for all the dedicated, compassionate, hardworking professionals who worked with my dad while he was in residence at The Plaza. His initial social worker, Josett, was amazing, as she kept me up to date on his progress, and his therapists, Ashley and Courtney worked patiently tirelessly with him despite his severe osteoarthritis. His doctor, Dr. Dinovitser, did everything he could for my dad to make sure he had the best care possible. His main social worker, Raquel Bennett, is a shining star, who gave me consolation and walked me through some hard and sad processes, while insuring that his personal effects were dispersed in a timely and safe manner. I am comforted that there are such caring and compassionate professionals in this world, and for that I will be eternally grateful.
The precaution protocols made me feel safer. My Mom is happy and I was amazed to see such attentive staff. This is very important when you are looking for a place for your family member to stay for short or long term care. So far I had great experiences. I hope that doesn’t change.
I couldn’t end my day without saying a huge Thank you to the security officer William Apau. Mr.Apau greeted me and right way I felt comfortable to let the officer know I was nervous about my mom staying in the facility and Mr.Apau assured me my mom would be in great hands not to worry. He was so knowledgeable about the facility and answered all my questions. He believes in The Plaza and all it has to offer and made me feel comfortable to let my mom stay and get the rehab she needs. I knew Mr.Apau would provide outstanding customer service when he greeted me and not to mention his professional appearance . I’m a employee for Montefiore hospital and will definitely let the staff and patients know about The Plaza. Thanks so much!
My father was admitted in The Plaza rehabilitation, it was a good experience for my dad the physical therapy that he received helped him tremendously. I did have some issues with certain departments far as the nursing department and the doctors responding to questions and giving information back far as doctors appointments that my father Had to attend prior to discharge. The associates at your facility that really stood out was Anna the concierge, The social worker Kerry Ann and security guard William. Security guard Williams was very pleasant due to the circumstances of things not going smoothly during my discharge it was his outstanding customer service that kept me calm during the process. Anna was so caring and knew about the facility services that my father would be receiving. Anytime I had a question she returned my phone call in a properly matter. The social worker make sure she had meetings that filled my father and I in each step of the way. I would like to thank The Plaza.
The plaza is a very friendly and welcoming place to be at. All the staff are amazing and they all work as a team. I enjoy visiting this facility and knowing my grandmother is in good hands. A big thank you to the recreation department that help me immediately get me in connection with my grandmother within 24 hours of being at this facility. She is comfortable and loves the food. Thank you to everyone. Best nursing home in the bronx.
First impressions are very important! Security and Covid test nurses were friendly and professional. The facility is very clean and I feel comfortable having my grandma receive care there. They are on point with Covid safety protocols so I get to see my abuelita and support her in a difficult time.
I always have a good experience with my visits to this place
Very friendly, professional, and orderly! Made me feel that my family was in a safe decent place!
I loved the wonderful greeting I received from Mr Rosario and Ms Sherry. I love the fact that The Plaza safeguards their patients right from the start by giving COVID-19 test for their visitors. It's a relief to all that come into contact with our loved ones. However, don't have loved ones stay for a period of time. Service from some of the CNA'S is horrible. I'm still waitng for paperwork from the social worker.
This is a great place. The building is nice and is under renovation- sits on a very nice piece of property with gardens.
Everyone was very kind and helpful from Security to nursing to dietary and beyond. This place is very clean and there is absolutely NO smell-
Which is amazing!
They will fix the patient an
alternative meal or make them 3-4 different kinds of sandwiches any time- very accommodating. They served broiled
chicken and fries for lunch the day
We were there - it looked very good.
The rooms are rather plain, standard nursing home fare but very clean and the divider curtains are multi colored and cheerful. A nice large dresser and good sized closet and three drawers in the bedside table. Each bed seems to have its own push pin board that you could decorate.
We put pictures up on the wall and brought our family member a comforter and throw pillows and a throw blanket and made it very cozy.
Our family member is being very well cared for by this cheerful and caring staff. We are grateful.
Few months ago, I visited the Nursing Center and I had a pleasant experience. My experience was great and made me feel comfortable and warmth. I had some of the best customer service experience and care from Security Officer William Apau at the Front Desk. Kudos to you guys for all the great job you do.
Not a patient here, just a visitor but it was a nice facility. Friendly staff as well.
06. Great experience as a first timer. I barely waited to be helped when I arrived. The security officer, William was very friendly and helpful. I especially loved how he really took his time to explain things to me as to how to set an appointment. I had a great time visiting
The plaza Rehab is a extremely friendly place where the staff is always caring and helpful! I can have peace of mind knowing my grandmother is in great hands at this facility. She has told me she has no complaints about anything and that she loves the place and the attention she is getting! Amazing nursing home!
My Experience at Citadel was refreshing, very delightful. As I walked in the front door I felt the positive energy the positive vibes that were magnetic. I felt Confident that my experience would be memorable. The staff was very engaging with big smiles on their faces and warm hearts. A work environment to call home!
The plaza rehab is a great facility with an extremely friendly atmosphere. I had a loved one that spent some time here and I found it be a lovely place. During that time it brought me peace knowing that they were receiving the proper care. The staff pays close attention to detail and is dedicated to making this place as comfortable as possible.
Lovely place. William fro security was very kind and accommodating.
The plaza Rehabilitation nursing, It’s one of the BEST nursing homes in the Bronx. I truly recommend anyone who wants their love ones to be taken care with love and compassion to choose the plaza, from all the Doctors to the nurses the therapist all the staff are very caring. I currently have my mom there and have NO complaints at all. My family and I i we are very happy!!we definitely made the right choice of choosing the plaza for our mom nursing rehabilitation. I wAnt to thank all the staff who is currently working with my mom in helping her get better and with her daily needs. God bless you all!!! KEEP UP THE GOOD WORK.
The nursing home was very clean and well kept. When I walked in, it smelled like my mom's cooking. The management makes sure to screen all visitors without making them feel uncomfortable but to ensure the safety of the residents. Even my family member I went to visit looked well, happy, and had no complaints. The staff was extremely friendly and welcoming. Thank you for taking such good care of my family.
Security William Apau is an example of wha every security should be like, always pleasant and very professional.....thank William for such a great experience
My mom was there last year, she went in after a fall but is not home. This place is in need of more nursing staff, My mothers as in the dementia unit and the staff was great. They are in need of more staff at night & during meals. The patients also need help at lunch because they ct eat alone. You also need more chairs for patients and visitors in the floor. The social workers is pleasant and helpful she was usually available when I went to see my mom. she also spoke in Spanish to them. I do know if the head nurse is still there but he was good. I hope you let them know Amy family and me appreciate all they did for my mom.
Best security officer of the year William Apau .we need more people like him.
I had a very good experience at The Plaza. I interned there, the staff is very welcoming and treat residents with care! I interned in the recreation department and learned so much working with Recreation Therapist Paulette and David Hernandez. My supervisor was Joan who always helped me with my learning experience. The director of recreation is Ruthy and she helped me with my resume and looking for employment. The staff there is like a family and when you come aboard as a intern, resident or worker you are treated as family.
I had to express my content with this place. When I walk in I am always greeted by security with a smile. They always make sure to check my identification and provide me with a guest pass. It feels very reassuring that my father's is in a safe and secure place. Security does not stop there though. I find security at exits and walking through the halls. I love the remodeling they did also. When I get upstairs the staff is welcoming, attentive, and friendly. Love this place for my loved one! Highly recommend it!
I like the treatment and professionalism of the entire staff . Love how my mom is taken care of .
When leaving we tried to stand inside while waiting for the cab. Security was not helpful at all
The dialysis staff is very nice and helpful. They answered all my questions. The nursing staff and the aids are very helpful. There is only one nurse on each floor per shift with alot of patients to deal with so they can get overwhelmed . I had two different social workers while I was there with two totally different experiences . Raquel Bennett who went above and beyond answering questions rapidly and assisting me with anything I needed. I also had Fernando Villamar
who rarely returns phone calls or answers emails. I would ask a question and he would take at best a week to get an answer if he even got back to you , physical therapy never got answers from him .
Admitting and SW staff are so dedicated and caring.
It is a pleasure to walk into Plaza and be treated with kindness and respect!
The Plaza Rehab West staff are extremely welcoming to me when I visit my grandmother who is on the dementia unit. Excellent customer service starts from the front desk! The nursing staff keep my grandma looking great and the recreation staff keep her entertained :) keep up the good work!
This was the first time I have been in a rehab unit in New York. I was impressed at how clean the facility was. Staff was very amicable. The patients were all dressed nicely and seemed very content with their surroundings. I was visiting on 10 east and was surprised to see how many employees stopped and talked with me. It wasn't just nurses but cleaning and maintenance alike. I left knowing my friend was in a good facility.
I am very happy with this facility and staff. This facility is very clean always has a clean pleasant smell. Not only do they give top notch care but have great food for the patients. Patients are always attended to and taken good care of. I can’t express how grateful I am to have my Father in a facility as great as this! I very much appreciate all they do here.
I am very happy so far for the care and professionalism with which they are treating my MOTHER and the compassion they have with our family in keeping us informed.
Thank you very much to everyone and especially to your security agent for receiving us with such attention and respect.
I've been serving the patients at the Plaza for over 20 years for their prosthetic and orthotic needs. The recent renovation of the facility and staff has been an impressive improvement. The facility is an exceptional place. It is a very clean and welcoming environment. The security at the entrance are very professional and polite and Your staff is very helpful. A great place to visit!
Everyone at The Plaza are extremely kind, professional, and very helpful. I was interning there at the Recreation department for a few months and it was the a really great experience where I learned so much about the residents and the staff, especially Ruthy, the director of RT and Bismark who taught me the importance of being a successful Recreational Therapist and getting to know all the residents and provide the best care posible for them—never a dull moment. I would do it all over again, thank you!!
My Dad ended in the Hospital due to Covid related. I was extremely skeptical which nursing I should pick due to the media. I can not be more thankful and grateful I chose The Plaza Rehab. My Dad lasted 5 weeks in the covid section. The service is outstanding from Nurse to Therapist to Nutrition. I receive a weekly update with the entire team. My dad was discharge when there was two consecutive negative on covid test. They delivered as promise. The Plaza Rehab will always be my heroes.
Tracey (social worker) was so caring and helpful in accommodating my father in law during his time at the nursing home. She kept us informed and up to date with his medical needs. We will forever be grateful for her.
I had a great experience visiting my father. The point of entry is very efficient and staff are friendly. You checkin and get a rapid test and bam you are with your love one. Very happy with the point of entry service.
Very helpful people at the reception; and it is easy to check in and check out.
Patient rooms are clean and I observed that the medical personnel are very nice and respectful to patients. Kindness is part of healing process.
Thank you!
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I revisited Plaza Rehab and Nursing Center. I observed the nurses treating patients with care and kindness. They talk to patients respectfully and listen to them and their loved ones patiently.They are respectful to visitors.
We humans are not like programmed robots; we rather have feelings and we tend to interact with fellow humans. So the tender care of nurses at Plaza Rehab is a necessary element in the healing process. I believe my relative is in good hands.
I just want to say thank you again.
Blessings.
Visiting The Plaza Rehabilitations and Nursing Home today was refreshing to my spirit as a Social Worker . I had the opportunity to observe a well maintained facility with friendly Supportive Staff. I especially enjoyed speaking with a few of the Residents as they entered and exit the elevator after partaking in games . I inquired with a few Residents regarding as to how they are enjoying their stay within the facility. The majority of the residents were very pleased and spoke of the great services they receive at the facility.
Excellent experience from University entrance- kind, friendly security and reception desk. I felt very welcome and treated well. The thing that struck me most was the staff from entry to 2nd floor all had a smile on their face and a kind word or greeting. I could tell the staff were happy which usually reflects how they’re treated. I had an excellent experience door to door and would highly recommend the Plaza!
Staff on the 9th floor welcome me with open arms, very friendly and dedicated . In my opinion more staff are needed to meet the residences need..more time are needed to be spent in grooming the residents the way they hath to be groomed as how I was taught in my training,not that the NA are not doing their best but more staff are needed .That’s my honest opinion .
My sister has been at the Plaza for awhile, and I must say we are very grateful and impressed by the cleanliness, care & hospitality given at this facility. My sister normally complains but she is very content at this place. Even with the food she's been pleased. They also have daily activities throughout the day, if they wish to attend. I would definitely recommend "The Plaza" to anyone who is looking for a decent place for their their loved ones to stay. I would've given them 5 star if they had parking for those who drive to visit.
I had a very pleasant experience at the plaza rehab thanks to security Officer William Apau. I guess he realizes I was a bit confused by the process and took his time to show me where I needed to go. He was very friendly and I want to say thank u .
I can't say enough about how great The Plaza is. From the nurses, to the recreation department, and the overall appearance and cleanliness of the facility. If you're looking for a high quality rehab and nursing center for you or a loved one, I highly recommend. My nana is as happy as she could ever be here!
I visited my aunt this weekend and she loves the place. I was blown away with the renovations, everything looks like the new owners are investing well by giving the residents great quality of life. Living in a nice place ,makes a difference in some. I recommend the Plaza it looks good, smells good and has great energy!
It's been awhile since I was allowed to go on the floors like before to see my mother .From the rapid test , to the shields and masks during the visit I hope these new precautions they have in place stop the spread of covid that rapidly spreader in this place and many others . The staff are so kind and helpful. Just can't wait until the Cafe opens in the east side
Nice people to work with. They ate helpful and kind. Real clean place
To whom it may concern,
My aunt was at the Plaza rehab for about 4 weeks. I was very concerned because I was not aware of this rehab facility. Nonetheless, I was very pleased with the rehab. From the security to the nurses- everyone was very pleasant and helpful. My aunt was pleased with the staff and had only good things to say- especially of nurse- Koekoe. She was her favorite. Koekoe was very attentive to my aunt's needs and concerns. The lunchroom staff was also very accommodating. The days my aunt did not want to go to the lunchroom, her lunch was delivered to her room. The housekeeping person was also very nice. The floor my aunt was on (11th floor)- was very well kept. The floors were swept & mopped often. My aunt and I were very satisfied with this facility.
Have a great day.
The people are very nice and professional. The place is very clean and they take good care of the patients
My experience with The Plaza Rehab and Nursing Home was great. The nursing are so kind and very helpful.
I am a resident at the plaza . I have been at the plaza for 3 months and my experience has been great. My physical therapist is amazing his name Romesh he pushed me to do great and I will be going home soon. Chris and Gail are also great. If I ever need rehab again I will definitely go back to the plaza. This is my second time at the plaza and I have no regrets.
There is considerable concern from the entire team providing care to my dad. Whenever I’ve expressed a concern it has been attended to in a prompt manner. The team welcomes family input and I’ve received numerous calls to inquire about the likes/dislikes of my father. They’ve shown great effort in getting him to get out of the bed and are arduously working with him to increase his level of independence. I thank you all with gratitude for your service.
I.have found the team caring for my godmother to be very engaged and most helpful. They respond when I call and keep me informed. The public face is helpful and friendly! I am most pleased. I am an Episcopal priest and visit many similar institutions. Plaza is exceptional. Thanks!
So far after 2 days the staff have been amazing. After experiencing the worse care possible for my mother at Rebekah nursing and rehab, this place the plaza have been a blessing for my mother and family. Staff have been so attentive to my mother, any problems we have the staff have taken care of the problem. VERY GOOD EXPERIENCE SO FAR
Security Officer william is Awesome and deserves an award . His customer service is on point . I will recommend this facility to everyone
When I went to visit my father in-law, I noticed a big change from the last time I was there. The facilitiy is very welcoming , and had
A fresh, smell. His room was very neatly clean and organized . I really like the fact that although he has eslzimers, he was in the room where activities were happening. The TV was on, a young lady was drawing, others were making jokes and taking to patients. The nursers at the stations were welcoming and gladly gave us information about my father in-law. my husband wrte very pleased with all the changes from the check in desk to the nurse station. Keep up the 👏
our family's want to thank the saff 8th floor everyone that took care of my grandma and also talking to her familys about her care we very gratefull about all your concern care u have giving her ty for helping us in this hard time thank you god bless u and your familys🙏 from ingles family's 👍👍👍👍🧡🧡🧡🙏🙏🙏🙏
Great place to do internship for CNA. Nurses around tries to teach those students who are doing clinical to pass. The only downside is the change of schedule always an issue.
Great facility. Would recommend to all senior care citizens. Amazing staff who really cares about the Quality of life of the residents. Would highly recommend. Perfect thank you so much. thank you for the therapeutic recreation dept for constantly facilitating a window visit with my friend during these hard times .
My uncle has been at the plaza since 2018 and has improved tremendously!!! The administration/staff here has always worked to create and maintain an all around good vibe especially during this pandemic. I am grateful for the help provided by the recreation staff. Highly recommend to those who are looking for great care. Thank you!
Security Officer William has been great in helping me with any problems or deliveries I've had for me father.
He is always with a smile and always willing to help.
I was able to do my internship at this facility and while it was cut short due to the COVID-19 pandemic starting I learned so much. The director and co director of recreation really worked with me to get a better understanding of how Therapeutic Recreation works in the field vs what you know in a textbook/classroom. My T.R leader at the time help me get comfortable with being around the residents and eased my my way into her daily routine which I learned can be ever-changing. For the future Therapeutic Recreation students/interns who will reach the point of looking for a facility to do their internship at I would highly recommend this place as they work with you when it comes to being flexible with your schedule and teaching you on how you should and shouldn't do things.
The Aides and Nurses always seem to be on point. My mom has been in this facility for approx 8 years and so far she has been very well taken care of. I really pray Gods blessing on all that work hard and do for our families things that we may not be capable of doing pertaining to our loved ones.
I was pleasantly surprised that I was asked to take a rapid covid test and it only took 15 minutes to get the results. I appreciate the extra effort of safety not only for myself but for the patients and the staff.
My experience at Jewish Home was a pleasant one. The staff was both professional and kind. The facility was clean as well as the residents. It easy my heart and mind to know my Aunt is in good care. Keep up the good work.
Both my grandparents were there and they died there. My grandfather got his arm broken by another patient and my grandmother was blind and she always dropped that stupid button that calls for assistance. One morning we found her dead on the floor. Terrible workers. Never checked up on her even though she was blind . That's when it was called the Jewish nursing home for the aged.
I have been a consultant for a few months in this facility . I currently am a full time employee in another SNF . Coming from a snf and seeing the way the facility is makes me want to inform people. From the time I walk into the facility I am greeted and asked to sign in with a smile. I have been providing zumba classes for the dementia residents to reduce agitation, increase socialization and promote inclusion. As a whole we wouldn’t be able to do that if it isn’t for the staff!! The staff that they have employed are amazing ! They are so full of life , they are attentive, they dance with them, laugh, and provide care. I wish i would have known about this SNF before when my mom had Dementia. Having dementia is very hard and you need all the support you can get. The staff provides support not only to the resident but to the family . They are great ! I would highly recommend this facility to anyone in search for the best care for their loved ones. It’s not easy choice but the staff makes it an easy one when they provide the care they provide!!!!
Security officer William Apau , is very professional and I like how he explained things to me at the Lobby concerning safety for visitors and residents by taking the rapid test . Keep it up and he needs to be awarded
My Grandma has been a resident here for a few months and the staff have been extremely helpful with ensuring we stay connected through facetime and window visits. I couldn't be happier with the support and care we are receiving. Thank you!
Staff was very professional courteous and compassionate.they really are very concerned about every patient’s recovery.I recommend this place for any family that needs rehab for a loved one.
I want to thank the nursing staff here at the plaza for their time and dedication to ensuring that my stay was comfortable. The staff was very professional and patient with me during my time here getting better. My stay was pleasant and I would love to return after I retire.
I came here from the Hospital, first time here. The place is beautiful! the staff is knowledgeable and supportive. For you smokers they do provide a scheduled smoking room. The Physical and occupational therapy center downstairs on the second floor is top notch. They know their stuff and will get you back on the mend real quick, it doesn't matter if your in a wheel chair, or missing a limb or two they will work with you until you are self sufficient or close to it, none the less you will leave here better then what you came.
The activity crew is very active, they have socials at least twice per week with smoothies and tacos. If I ever or even know anyone that needs rehab I highly recomend the Plaza Rehab and Nursing Center. The atmosphere when you enter from either the Kingsbridge side or the Universtity Ave side reminds you of a high class hotel lobby. They are going through a renovation to beautify this place so that when you enter you know that you are in a special place.
I'm so greatful to this place! and lets not forget GOD they will come get you for church but its your choice rather you want to go. As for me as a minister I am going to vollunteer to show up to conduct a spirituaral service on Sundays. In closing Kudo's to the THe Plaza Rehab & Nursing Center located at 100 West Kingsbridge in the Bronx its truly and exciting place to be if your looking for rehabilitation or long term care you got the right place!!!!!!!!!!!!!!
Special thanks to my therapist Joseph, Gayle, MaryChris, Ell, and the rest. Thanks to Catherine for being so kind during smoking times. Thanks to Mrs. Josette Rust for being such a wonderful social worker and getting my insurance fixed. A very Very Very Very special thanks to my medication nusrse on the 4th floor Ms. Detra for being so kind and loving, firm and prompt, now this is a nurse that knows her craft.
If I didn't mention your name its because I could not remember it, but thank you all 1000xs over. God bless you my fathers children here there and everywhere.
Reverend Jason L. Crum
I am a volunteer with a hospice organization and visit the Plaza frequently. In my honest opinion compared to other rehabilitation centers I also visit frequently they are far out the best. The staff is friendly and helpful, the facility is clean and beautiful and gives off a sense of peace and comfort. I would recommend it for anyone.
I would like to thank The Plaza for taking care of my dad during very difficult pandemic times. We lost our beloved father one week ago and wanted to tell people that they did all they could to make him feel comfortable. Special thank you to the following staff who helped me throughout this difficult process from day one: REESA RAMOS: thank you so much my dear for your kindness, availability and making sure we stayed connected with our dad. KERRY ANN HALL: for helping us with all the paperwork, she always returned my phone calls and explained all the process. ROMEL at the front desk for answering all my questions and connecting me to the right people. AKIA BLANDON, for approaching me during one of my visits and asking me if something was wrong. You all listened and were there for us. THANK YOU from the bottom of our hearts.
This is my first visit. So far they seem to be helpful.
My mother in law rehabbed. The staff seemed nice enough and the facility is adequate.
The entire place could do with some modernization.
Parking is an absolute nightmare.
My MIL did not die, was not abused so there’s that.
My mother suffers from dementia and I realize that it is a task taking care of her, I am happy with the the treatment she receives from the staff at The Plaza Rehabilitation and Nursing Center. She’s generally happy whenever I visit and that goes a long way!
Can't say enough about the aids and nurses on the fifth floor. Also the reception area.Wonderful Dr's. Thank you for taking care of my father..
The facility is clean and safe proof fir clients. The staff is always courteous and caring to meet the needs of family members. My dad is well dressed and neat when we visit.
For the first time working into a rehab facility ,it was a very good experience the workers there they all work together . The place is clean and the patient they're well behaved ,I look forward to working with you and your wonderful staff this evening and tomorrow evening .
I must say that communication is poor between medical staff, staff in general and social worker. You can express whatever concerns or requests you want and let me tell you it is like it does not matter. They appear to be sneaky in their motives. The CNAs/Nurse's Aide are better than all of them combined.
Check in was quick and the test for Covid went smooth
Easy to check in. The center is clean and the staff is professional and friendly. I was happy when my cousin expressed her satisfaction with the care she was receiving. Thank you to the staff for providing families peace of mind.
The staff there is very nice and kind.
The place is kept very clean
I’m looking for a place for mom, the facility is quite nice and the staff are very friendly. I like that they make everyone have a Covid test prior to going into facility.
Working at the Plaza Rehab it was a wonderful experience, I learned a lot. The staff is so warm and friendly, if I should apply for a job to work at the Plaza Rehab I work love to with on 5th or 7th floor.
The patient I visited with I walked right passed her I didn't recognize her. Looked fabulous she was well kempt and groomed. I was so pleased.
I’ve had a friend in the facility for many years from the minute I walked in the door today by the way the Staff at the front desk have treated us so courteous and kind to the cleanliness of the room and the care that the staff showed to the patient was remarkable .
Excellent attention and customer service , this place is very organized and clean.
My father was there when I went on vacation and never see my father happier to be in a rehab he’ll love it there and I was so appreciate it to know that my father was taking care with love and care and we thank you for taking care he get but he ask for Mr. coffee he’s always think asking about you he really appreciated what you did for him and on my next Vacation he will be back there with you guys thank you very much Keep up the good job that bless guys
Our Aunt, Lucy Benjamin , celebrated her "100th" birthday at the Plaza yesterday! Appreciation to Ruthie Fernandez and her staff in helping to organize this milestone celebration.. The nurses and CMA's and others are awesome in their caring of Mrs. Benjamin.. Dianna Florance
The staff here are very welcoming and they go above and beyond. Security officer Apau was very helpful not only to me but to the other guest who were there
Front desk Mr, Williams was very professional and very courteous. Very helpful. He is the right person to put at the front door..very respectful… and he has no problem answering questions in a professional matter.. 👍🏽 …
Shoutout To All The Staff And Shifts on the 4th Floor in 4East Also To All The Amazing PT & OT Staff You Guys An Gals are Amazing With Y'all Patients & Eachother. Y'all Treat & Love Us As Ya'll Own and I Speak For All the People I have came across & others when i Say Thank You We Appreciate You All. Nothing but kindness caring & respect from day 1 until my last day here which haven't even approached yet but definitely is Approaching... SPECIAL SHOUTOUTS TO Dr.Talpada Head Nurses Charles & Lauren My Nurses Jolievette, Prince, Janky, Kevin & Victor. My Aides Stephanie, Carmen, Christina, Bebe & Josephine My Therapist Janette and My Occupational Therapists Christina, Queen, Jeffrey, Latoya and Anyone else i might have forgot to mention. I TRULY APPRECIATE YOU ALL THANK FOR ALL THE CONSISTENT HELP TALKS AND CARE....
So far it appears to be clean and well run. The staff appears pleasant and helpful to visitors. Of course my wife has only been there for less than a week. I have yet to see how it works on a weekly basis.
Excellent facility front desk attendance very professional and courteous to the nurse station very kind and friendly place love it keep up the good work
Not enough staff to take care of so many seniors...some have to wait hours to get cleaned up after an accident....or to get changed.. very sad
When I visit my Mom she always seems happy, clean and well cared for. The staff is friendly and offers up information that sometimes I don't think to ask. Always a good experience.
I love the plaza! The rehab and nursing staff are truly amazing! They have catered to all of our request and have gone above and beyond to make me feel
Comfortable
I really wanna thank the staff for really taking care of my grandmother my heart goes out to ms Nicole for being so understanding with me during the time of her stay she took out her time to reach out to me with video calls and alot thank you so much for everything guys my grandmother is home and safe and well.
The staff is friendly and caring. It's a clean facility
The appearance of Security officer William is just awesome . All front desk personnel must dress like this .
Hi good morning I would like to know if this facility need people to work like hall monitor , , escort or transported ID ?
This place is one of the nicest places I’ve walked into ! The staff is friendly and really cares about their residents. It was so nice to be able to visit the cafe when I went to visit my uncle. I would definitely recommend the plaza !
The staff was great and very helpful. When you have to have your love ones in a nursing home you wanna make sure that they are well taken care of .
Except for the renovations going on in the lobby I think the facility is well staffed and and are curious to the patients I think the overall experience for my mother will be good.
A very safe and welcoming place! If you are looking for a facility to do your internship, contact The Plaza Rehab Center you won’t regret it! 😊 …
My great aunt loves the evening bingo on the 10th floor. This place really helps my aunt feels comfortable during this challenging time.
Great agency. Wonderful and respectful faculty. Everyone's treated like a family. I did my internship there and I absolutely loved the experience!
When I started working here I immediately felt like I was walking into a family environment. The employees here care for each other and the residents and it’s a great environment to work in.
Been to this place over the years 7 I think. Great location near the point. Good food and good service. Don't leave your car here and go walking. It will be towed.he best service and I will go soon with my family
This place is well-situated, last time I was there the entrance had a beautiful appearance renovation and people who work there are very friendly and professional, residents are happy and well treated, they have concert music entertainment rooms, Physical therapy rooms and even a small bakery coffee shop I recommend it 100%
Very caring and professional. I’ve experienced other nursing home in NYC and this is by far tops my list. Keep up the great work.
Security Officer William is so warm,welcoming and professional.
He's the best at the Plaza Rehab 😊 …
Very great service, beautiful people are amazing here, I had a great lovely visit. Thank you so much stay safe ,blessed, and have an beautiful day ok cool tinn 🤗😁👍. …
Some of the CNA are very friendly and kind. I love the 3p-11P Staff. I love hanging out with some of the residents they are my new family
It was a pleasure meeting with the staff on sunday on behalf of my Brother in Christ Mr Cosby . Thanks for taking care of him and coming to his rescue when he was coughing very bad . I appreciated your prompt attention in the matter
I love the Plaza! There service is awesome and all the renovations gives the feel of a hotel!The new cafe is awesome by the way! Keep up the good work!!
The place is under construction and many amenities like a restroom for visitors are not available or inconvenient but the service and attention are good so far, my grandma got transferred here from another location that was supposed to be better but instead was mistreated, she is a lot better here and happier!
I like how friendly everyone was in the whole building everything was clean and my mother that is staying in the plaza told me that the service that you guys are giving her is pretty good I really appreciate you guys for every Y’all doing for my mother to feel good and getting better every single day
Front desk very polite and professional.
Since I enter this facility the staff were so welcoming very nice atmosphere, the place is so beautiful and clean .
First time at the rehab visiting a family member. Facility was clean and staff were friendly. Only thing that I was disappointed was the parking. No parking lot for visitors.
The place was clean and made sure my visit was safe with my grandmother. I will be coming back very soon.
The staff was very kind and efficient. My mother is a patient in the hospital and she’s very happy with staff treatment.
Staff members are amazing. The facility is clean and every one is very nice.
The weekend Zumba program is great!! I was able to join a class with my grandma and she had so much fun.
I am very to see my grandmother again the plaza is taking good care of her I am very happy thank you all.
The nurses really care about the residents and security guards were pleasant and thorough. Thank you for all your work.
I love renovations being done in lobby, I hope they put back fish tank though. My sister is being taken care of very well.
GREAT Staff n doctors. Security welcoming at entering and exiting.
Clean building; good lighting on rehab floor/cheerful colors
I was impressed by the welcoming atmosphere once I stepped in.
Everyone was courteous, helpful and friendly.
There's also a nice cafe with good selections.
The reason why I gave it to eight it’s because my sister just arrived there it will be two weeks and I cannot give it a higher rating until I see the outcome of her physical therapy
My experience at the Plaza was great. The staff members were super nice. Highly recommended
Officer william’s appearance at the desk is Great . Keep it up
The plaza rehab is very clean when I was looking for a rehab I was very impress the treatment is grate the staff are very friendly it have in limited visiting it's like home away from home
Great place to be at!! A very friendly, clean and safe place. Absolutely amazing services and care is provided.
Have only visited once but my mom who’s currently there said she was treated well. The security guard was also friendly.
I visited a few times and the staff was always courteous and kind . I'm confident my family's in good hands at The Plaza .
My mom is well taken care and staff are really caring with her really thankful for all their support and care they provide to my mom with.
It took a while to see Family member ,
But all in all the meet was good But needed a little more privacy to speak to family member .
The staff and doctors are taking excellent care of my mother.
It nice and clean and the worker is friendly
My aunt loves it there and she’s been there for many years jus wish the WiFi was stronger but it’s a great facility
The Plaza made me feel safe and my mother during the pandemic
Everyone is incredibly nice, and the service is great. They treat my grandmother so well and I trust them 100%
Am glad to work with the staff, they're are professional, respect and they're gave support hope and conford to patients 👍💯 …
Great facility with awesome customer service. They treated my dad very well.
Wow, amazing renovation! Also the staff here are very friendly and helpful. I would definitely recommend this center.
All is good but the elevators is a big big problem so slow i have to wait 10 minutes to go from 10 floor to 1
Front desk worker (William) was professional with a very neat appearance.
The Plaza is a very friendly and welcoming place. I enjoy visiting this facility!!
First time visiting this nursing home was a great experience the nurses there are great especially Lucinda thank u for all ur help u were super awesome
Everyone i encountered was pleasant and friendly. Helpful and the friend seems happy.
it was very clean , staff is very helpful and kind. they keep me up to date and inform me on patient
Great place I visited my dear childhood friend there she's my mom's friend since I was 7...I'm happy she's in a clean caring facility
Very nice and clean place make you feel good when visiting your family or people.thanks plaza rehabilitation
Cheerful decor and pleasant staff; however the elevator system needs a complete overhaul!
Every one that works there are very helpful and friendly very patient with my father in law, even he doesn’t speak English!
Very clean caution friendly staff are helpful too
My aunt in there I love it everybody nice and everybody in there our Patient with the people in there
It was great visiting the plaza nursing home today.😇 …
Great service and very friendly security officer William
Very friendly and understanding Staffa d helpful thank you
Clean, bright facility, with hard-working, caring, attentive and professional staff. Truly top-notch facility.
The staff was friendly . They answered all my questions. They seem to all genuinely care.
Clean facility. Great staff.
Had a nice visit, visiting with my family member. ♥️
Great ,Clean,And Good Service
Very clean and friendly facility. Patient was very sweet.
I like how they take care of your family patient and visitor they tried to help on what they can't.
I like the cleanliness of the facility and the staff is attentive to the paitents
Great experience nurses and all staff are awesome thank you
This place is amazing very clean and the staff is amazing!!
excellent service .. the nurse very attentive thanks
I wasn't at the rehab place my husband was and he had a good experience
I went to the Finance Dept.. I was taken care of in a timely manner.
Clean, nice staff, they just need a parking lot.
Visit on the weekends usually. staff is nice place is clean
Nice and clean
Great place great service great staff keep up the great work guys thank you
Very clean location along with nice helpful staff.
5 star cleanliness and service !
This place is great. I recommend it!
Nice staff , very courteous , decor, good location
Everyone was nice and helpful
U love how the way it looks
Staff is so knowledgeable and Courteous.
Very great
Thank you guys so much for being so helpful and supportive.
Lovely places needs more staff
The staff was very friendly and helpful.
Very nice
Wonderful helpful staff
Nice helpful and knowledgeable staff.
Great place.
Very good comfortable
Great staff very helpful
Good
The nurses are very helpful
Staff was great
Very nice place
I never been there
Excelente Service
Clean place
No comment
The check in / out system help expedite visiting procedures, the associates conducting the Covid tests were very professional, waiting time to confirm was timely. On the patient floors direct care staff were very cautious, yet accommodating did enjoyed my visit, keep it up & thanks.
I've visited a couple of times. From the front desk to the nurses aides, everyone is friendly and receptive. The place is clean as well.
I had a pleasant experience visting the Rehabilitation Center.
It’s a great place for nursing and Rehabilitation. They really take care of my parent and is very satisfied
My family member was clean and his clothes were clean. His room was freshly clean but was extremely hot and no blankets on his bed. When I got off the elevator many of the residents were sitting in their wheelchairs in front of the elevators by the nurses station. There should be a room available for them to sit in and congregate with each other.
I have been working here 9yrs. It’s a decent place to work. Friendly staff helpful supervisors. Very busy, however not overwhelming. There is always “HELP” somewhere around.
The staff is very courteous it appeared to be nice people which they are
It went very good. Very professional and testing was very organized
Staff were kind ,warm ,caring
Very good attention, they take good care of my friend. Caring and friendly nurses
Excellent place, very attentive to the patients and above all friendly, they make everyone feel at home, my uncle is in that place and he loves it
I like the attention they give my father Napoleón Santana.