Reviews of Audio Light & Music. (Musical Store) in Virginia Beach (Virginia).

Audio Light & Music

125 Reviews

78 Comments

Musical store

Musical instrument store

6029 E Virginia Beach Blvd, Norfolk, VA 23502, United States

Description

Information of Audio Light & Music, Musical store in Virginia Beach (Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Audio Light & Music

Reviews of Audio Light & Music

Phillip Rogers

This store is amazing! The staff is very helpful, they spent time me with me to get my pedalboard set-up. They had the right cables and even recommended the best chain possible. Very knowledgeable and willing to share the wisdom! The prices are really good too and sometimes they have some fun hard to find guitar pedals.

Dominic Wright

Rome and the guys always take great care of me, my church, my businesses and my instruments. I recommend them for all of your music and audio needs, especially repairs! Exceptional turnaround and fair pricing!

Wheeler Darden

I've been getting great deals and gear here since I was a teenager. I just today picked up a new mic from them that sounds great. Probably the best store for recording gear that you can physically walk into and get sales help from experienced guys. I just wish I had enough money to empty the place out. Here's a pic of the mic

David Whitacre

I live in California and I searched high and low for this guitar. AL & M was the absolute best experience from communication, packaging, and shipping! This guitar is absolutely amazing. Forget the "box" online stores; go with AL & M. You will not find better quality and service, period!

Jason Singleton

I am a WAY BACK buyer. Back in 1981 I bought an Ibanez Destroyer II that was the first one they had and it only lasted for 3 days. It was like the Mike Meyers Waynes World Strat. It was on the shelf above ALL of the guitars and I bought it. I also put a complete rig together and their advice was great.

Stephen Fearing Lambert

Got my first ever tube amp from you all still works! Y'all are number one Thanks again!

Michael Baxter

AL&M is an awesome store. Rome Robbie and the rest of the gang know their stuff and will take very good care of you. A fantastic local business to support in the Hampton Roads (Coastal Virginia) area. If you need to rent equipment for live sound, or need someone to run that live sound for you, they can accommodate you as well at very reasonable prices.

Jacqueline “Cakelady!” Anderson

Very helpful, they always have what you need.

Stephen Killingsworth

Amazing experience and excellent prices. I have been shopping for an electric guitar and as a very novice player I wasn't sure about which direction I should go. After leaving guitar center feeling discouraged and embarrassed, this store helped figure out what I needed while being honest and insightful. Would easily recommend this shop to anyone. The owner is extraordinarily personable and will get you hooked up with exactly what you need

Larry Heatwole

Audio Light & Musical is a reliable, established business that has been around for decades. From what I can remember, this establishment was built on trust, great values, and customer satisfaction. I remember you all from my years in the USAF Band, back in the 1980's! Still going strong! Good on ya!

Isaac Champlain

This place is outstanding, terrific staff helped me decide what guitar to purchase and were very accommodating in regards to answering any questions I had (As I'm a beginner guitar player). The Prices are also very good, better than guitar center's, at least in comparison to what I've seen, they don't have a lot of the bare-bones, bare minimum $ cheap guitars that guitar center has (They did mention that they were going to get a new shipment soon as they were sold out on a some styles) but you can get quality guitars for way cheaper than you would at guitar center for the exact same brand. When I was there they had a generous sale on Breedlove guitars, which I took advantage of and now I own a guitar that I named "Au Chocolate" bc it sounds better than chocolate tastes. The staff polished the guitar and changed the strings for me for free before I purchased the guitar, instead of simply selling it to me as is, since it was scheduled to be touched up anyway. That shows good integrity. They also have very good ukuleles. I recommend this place to everyone.

Mocha Banks

I've only been in this particular store once but been in another store they had on military hwy that is no longer there, but the people in this store greeted me when I first walked in and were very nice. They asked if I needed help. I had an instrument that needed worked on and a group of them came over and were willing to help me. Even though the person that worked on that particular instrument wasn't there, they let me when he would be there and a round about time it would be finish. They told me if they came into any problems they would give me a call, and they did. It was more money, but you have to pay for quality.

Robin Fleming

I just wanted to rent some speakers and a mic to play music from a playlist during my wedding reception. Rome was very helpful and responsive. Prices are reasonable. Service is reliable, and everything went smoothly for my wedding. This was a great, no stress vendor to work with!

Kyle M

My amp had all sorts of problems going on so I decided to take it up to Audio Light & Music to have them look at it. Customer service was all time and they were able to get everything fixed in about a week. They were by far the cheapest in the area and I would 100% go back if I ever had any issues with any of my equipment. Definitely recommend.

Ryan Nicholson

Received top-notch service from these guys. They know what they are doing and are willing to work with you on just about any sized project. They did a permanent House of Worship install for us and we couldn't be happier. Definitely be using them again when the next event calls for it.

Zach

Staff were helpful and accommodating with my needs for sound equipment on short notice. As someone who grew up in a family-run music retail shop I know it’s tough to keep a shop like this going with Big box and online options. Customer service is the key. Big thanks to Tom for working with us. I’ll be back...they have some sweet Gretsch kits I want return and drool over.

Mike Mahan

I really want to like this place. Used gear is awesome and good prices. Rome is great. But don't hope to try out an electric here. Guitar guy wouldn't even plug me in.

Immanuel Watkins

I originally was very disappointed with the service that I received from a l & m. I had a keyboard that I brought in for repairs in December of 2018 because two of my keys were not playing in each octave. I always had to call to check on the status of my keyboard and could never get a phone call to be told what the status of my keyboard was and I felt that was unprofessional. my keyboard was finally fixed after being told I have to wait a few weeks for parts to come in. 6 months later the same two keys stopped functioning on my keyboard. I took my keyboard back with the receipt that I had from 6 months ago and told the African American gentleman what was going on with my keyboard. He proceeded to tell me that I needed to pay for the same service again and I explained to him that the parts that were put in my keyboard should have at least a one year warranty on them and I don't feel that it's fair for me to pay for the same work to be done again. He disregarded what I said and told me I'm sorry but that's our policy and a white gentleman I believe the manager came over because he started to see that I was getting heated. I'm also African-American by the way do I'm not being racially bias, just too be clear. The gentleman took my keyboard and wrote down what the issues were on June 8th. I called two weeks later to check on the status of my keyboard and a gentleman told me that he could tell the repair guy to call me back but there was no guarantee that he would be able to call me back because he was so busy. I said I just want to get the status of my keyboard are there not any notes stating the status of my equipment and this gentleman said no you have to speak directly to the repair guy. I thought that was unprofessional also because if I had a car and bought it to a repair shop I wouldn't have to wait two weeks to hear from that auto repair shop about what's wrong with my car they will call me instead of me having to call them and speak to a specific individual. I went on vacation out of the country and came back now we're six weeks after my original drop off date and I have no phone calls on the status of my keyboard and I'm fed up at this point so I call al&m and tell them I'm coming to pick up my keyboard today whether it is repaired or not. the gentleman I spoke to on the phone hung the phone up on me because I was getting irritated and and vice versa. When I arrived to the shop I was greeted appropriately and a gentleman named Ben came out of the back room to assist me. Ben made my experience better this is why I'm giving three stars instead of one. He explain to me what was going on with my keyboard and tried his best to give me illustrations to make sure I had a clear understanding of what was going on and what my options were for the future. I appreciate been doing that but what I most appreciate it's been said hey I know you had to be inconvenienced and coming here again typically we get a 30-day warranty on repairs but I feel compassion about your situation so therefore don't worry about can I see anything on this go round. That went a long way with me and it will allow me to give al&m another chance because of what's Ben decided to do. Take this evaluation for what it's worth.

Richard S

Excellent knowledgeable veteran staff, both new and used gear, fair prices. Definitely worth a visit. Good health and safety protocols

John Thurston

I have been shopping for a MIDI controller for days, I wish I had gone to AL&M sooner. As a newbie I didn't know what I wanted. They listened, answered questions and were very patient and understanding. Their selection was not vast but what they did carry was quality, and because they are a repair shop too they know what works and what is troublesome. I will definitely be going back.

William Davis

Dealing with Rob, Paul and the rest of the staff is an absolutely positive experience. It's a great family_like atmosphere. I'm returning whenever I'm down in Norfolk

Alec Knapp

The people here were helpful, accommodating and pleasant- and they fixed my stuff perfectly. I’d recommend this place to anyone needing repairs to equipment. I’ll be going again. Thanks guys!

Katherine Caldwell

I stop in occasionally. Friendly staff and a unique stock of instruments and equipment. I appreciate that they arn't one of the big chains. I recommend using them for at least one of your go to stores.

Robert Humphreys

Amazing! I brought my bass amp (It is a vintage SWR) in on Wednesday and thought it was FRIED! They had it fixed and working like new Thursday afternoon. Not one hiccup in my busy music schedule at all! I sure hope none of my equipment breaks but if it does: I'm taking it to Ben over at AL&M. You guys rock!

EAR GAZM

I am a big stickler for customer service! If I'm spending my money I expect to be treated a certain way. Well, their customer service is OUTSTANDING like the Gapp Band! It's been like that for Years!

Karll Adler

Good deal, quick shipping and great communication . Could"t be better

Lisa Corprew

Always love their customer service. Everyone is helpful and knowledgeable about anything that you need to know about lights and sound.

Tommie Cooper

I can't complain , they know their stuff ! I bought a Triton Keyboard used a few years back , only to find out when I got home that the sequencer was inoperable .. Took my Triton to Guitar Center who explained "they don't do repairs" ... Driving down VA BEACH BLVD , I saw AL&M and decided to stop . Not only did they do repairs , but even offered to fix at a reasonable price . Until I sold that board , I had no issues ....

Cj Ponce

Super friendly and knowledgeable. Fair prices and good work

Julie Floyd

These folks are so nice. There is a huge selection. And I get the feeling it wouldn't take much to get a jam session going right on the floor.

Joe Gosman

Great customer service. Once you experience their customer service, you'll want to go there all the time.

Ukana A. Perkins

It was wonderful 🥰 My husband was very pleased with his keyboard bag... …

Al Fuchs

Rome and crew are very knowledgeable, helpful, and friendly. Prices are very competitive.

B Ranger

No complaints. The staff is knowledgeable and friendly. I will be making a purchase.

Sarah Clark

Rome is your go to guy for all things audio, light and music. Solid dude and knows his stuff.

Krista Smith

Great service very knowledgeable staff. Thank you Chris!! Great to meet a Cruzan in Norfolk.

You wanna go MM

Excellent job guys..service was GREAT. A happy customer

Fred Saunders

Nice place helpful staff good for parts and repair also A place I will return to

Nathaniel Smith

It was great

sherri j

Five star, friendly service and expert work. Thanks again!

Debra Zervas

Super helpful staff, good selection for a small store.

Michael Durig

I have been buying instruments, gear, accessories, and getting advice from these guys for years. THEY ROCK!

Myrna Loy

The store had exactly what I needed...Thank you Paul

Cecil Dale

Always have what I'm looking for been dealing with them over 30 years,

Doug Streeter

Excellent Pro Audio guys and Top Notch repair services!

Joseph Ghee

Great place and the staff is always so helpful

Darryl Griffith

Great

Kikz B

Drop off my drum kit proffesional...waiting fr the call.

Jesse C

Excellent service on guitar repair and setup

robert davis

I take my gear there, for repairs. Most are repaired, close, to vintage condition.

LeAndra Bunch

Always my go-to place! Awesome service!

Joyce Clifton

Great, salesman very knowledgeable.

Anthony Swartz

Good local store. Good staff.

Invaluable Band

Our only store...takes care of everything we need from accessories to repairs

Michael Williams

The place is legendary! That is all you need to know.

Jacquline Mcpherson

The staff here is very helpful and friendly

Jamarr “Lexxurious” Waples

Staff were very helpful and courteous to my ignorance 😀 …

Bob Lee

Friendly Sales People and wide Range of musical instruments.

Joseph Walker

Great place, Friendly & great service

Tony Green

Good service and deals

DeWayne Hanson

AWESOME 5 stars dudes!!!👊😎✌ …

Marcus Brooks

Great customer service 👍👌 …

Konard Abernathy

Friendly staff, & knowledgeable.

The Band Vontrelle

I shop there. Enough said.

James Harris

👍 …

nomotsi74

Very knowledgeable and friendly

Alicia Robinson

Very helpful and friendly

Kenneth Boykins

The service is great

J Theory

Always have everything

Barry Erwing

Great products

Robert Spady

Good people!

Khrystopher Perry

Love it

keith dorband

Great service

Jamel Walker

Nice

William Carter

Awesome

Lashaunda Hyman

Found what i needed thanks

guru rama

Nice place

Connor McGrath

Bought a "well loved" amp and cab which was leaps and bounds beyond what I was hoping for for a phenomenal price... the Gents at the storefront were some super friendly folks, and made sure I was taken care of. I will absolutely be giving these dudes more business in the future, and I recommend you do too... Local gem of a music shop.

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