Reviews of Brass Bell Music Store. (Musical Store) in Milwaukee (Wisconsin).

Brass Bell Music Store

122 Reviews

90 Comments

Musical store

Music store

210 W Silver Spring Dr, Milwaukee, WI 53217, United States

Description

Information of Brass Bell Music Store, Musical store in Milwaukee (Wisconsin)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Brass Bell Music Store

Reviews of Brass Bell Music Store

Bella Ratatat

Very nice products. It's a pretty small store so there isn't much selection, however the atmosphere is great! They also have ukulele lessons which are very informative. They also occasionally host small concerts which are very entertaining to listen/watch.

Sean Wiler

We've used Brass Bell for all our student band needs, and it's always been a great experience. They are super friendly and helpful and have always made sure we have exactly what we need. The store is also a beautiful space. I believe they offer lessons for certain instruments as well. Definitely recommend for band student services, or if you're maybe just looking to get back into playing the bass again!😄

CC F

I just had to quick write a review for Brass Bell. I was in town for a music festival where my kids were scheduled to play. I had forgotten a super important music book and they had it in stock, but unfortunately it was after store hours. They stayed open and let me drive over 20 mins after closing and had a smile and continued to be helpful. We are all set now for festival! Thank you again for going above and beyond for your customers.

Dream On

I truly appreciate the staff at Brass Bell! Our children have experienced effective lessons in piano and saxophone. Before purchasing a piano for our home, our older son practiced in the studio rooms while an enrolled BB student. We have also purchased and rented beautiful, new, top of the line and professional level instruments from Brass Bell (Yamaha and Packer) with competitive prices and in some cases included repair fees built in to rent. The staff have also sourced odds and ends that made our music experience complete (Lord of the Rings sheet music, music and instrument stands, practice app recommendations, an easier case to bring the instrument to and from school, for example). A sincere thank you to Brass Bell for all the resources and rounding our children's childhood/academic experience!

Ryan Mulhall

Quite a variety of instruments available at this store. Guitar, bass guitar, drums, band / orchestra, etc. Not a huge selection in each category though. Guitarists in particular may be underwhelmed at the in-store selection so they’re probably better served by one of the many other stores that feature those more heavily or even exclusively. Service has been very good at this location for our daughter’s band and orchestra needs when we’ve needed repair or just new strings. Prices are fair as far as local stores go. They have books and materials needed for many of the area school programs if you need those.

Erik Lindenberg

Friendly, knowledgeable staff (even when you don't know anything about music)!

Steve Witte

Blake at Brass Bell Music was very helpful in finding a repair part for my 1970 vintage King trombone. I know it took a fair amount of his time for this small sale amount.

Melissa Williams

The staff is always friendly and ready to assist. Repair service was quick and reasonable price. The technician made suggestions about additional services that would be beneficial to my son's guitar. And there was no pressure to purchase the additional services. Great customer service Brass Bell!

Silviabells

We have always had a good experience every time we have gone, the last time we were there I have to say I was very impressed. My daughter needed to have her flute repaired and we were hoping we didn't have to wait for days for it to be ready. We waited for a few minutes for the repair person to look at it and when we explained to him that my daughter needed it as soon as possible (high school play orchestra pit), he fix it then. A few minutes later my daughter had her flute all fixed and ready to go. Everyone was super nice and helpful!

Marian Byers

Brass Bell has been so great to work with. Since Covid19 hit I had wanted to get back to playing guitar but my son had it and now lives in Minnesota. I turned to Brass Bell to rent a guitar and they were so helpful and encouraging. Since then, I have returned and rented another guitar and most recently used my rental credits to purchase a guitar. They helped me through it all! Thank you Brass Bell!

Julien Phifer

Man, let me tell you about my beautiful experience at brass bell music store. My 12 year old sister is heavily involved in music and she is interested in playing the guitar. Before I stepped inside, I called about lessons and the gentleman over the phone gave me all the information I needed ASAP! No holds or anything! When I arrived to the store everyone was so helpful. I’ve never been in a music store before and I felt at home! After getting my sister signed up for lessons, I let them know that we were very interested in purchasing a guitar that day. The young lady that served us on this day, made sure my sister received the perfect fit to start her musical Journey. So overall, my sister and I received the best service ever and we are excited for her to start her lessons this weekend. Keep it up!

Nebojsa Jovanovic

My son plays alt saxophon. Two times he needed keys adjustments, and both times Brass Bell performed the service on time and to our best satisfaction. I was already very satisfied with their professionalism and courtesy. However, they proved to me that they can do it even better. It was around the Christmas 2018, with many non-working days and a lot of instruments waiting for the repair. My son brought his instrument with broken neck kork. His music teacher made improvised repair, but it was obvious that the replacement has to be done. When I brought the instrument to Brass Bell, I was told that the waiting time is around 7 - 10 days (due to the circumstances). Upon my inquiry if it could be done faster because my son had very important performance and he needed to practice, the manager assured me that he would personally see to it to be done in the shortest possible time. The very next day I received the call from Brass Bell, letting me know that the instrument was ready for pick up. My son had enough time to practice, performance was a real hit, and my gratitude to kind people from Brass Bell grew even more. Based on my personal experience, I can absolutely recommend Brass Bell to all parents who are looking for the respectable source of music instruments, accessories, and related services for their children.

Michele Y

Staff so nice when I had issues with a recent purchase. They actually helped me out it together when I couldn’t find the screws. THATS great service that sets one shop apart from the rest!

Michele Pierson

We have worked with other music shops in the area, and Brass Bell is by far the tops in customer service. They were very accommodating when we were shopping for a new flute as they let my daughter try many different flutes to find the best one for her. Also, the rent to own policy at Brass Bell is a great option when purchasing a new instrument.

natalie chan

I was looking for a particular music book and I didn't have any information other than some songs that were in the book and the agent quickly helped me find what I was looking for. They were kind and knowledgeable and helped me even after they realized that I would not be able to purchase it from them because I live in another another state and needed it quickly. Awesome customer service, I would highly recommend!

Carole Kincaid

Every employee at Brass Bell is friendly and helpful. I bought a viola, sax and french horn from them. I am very satisfied with the quality and service. I rent keyboards for jobs and get all my music there. They will order for you and locate obscure pieces. I recommend Brass Bell to the families of my students . It's great to have the Brass Bell Store in our community. .

Terese Keehan

So happy to be able to support Brass Bell especially in this time of quarantine. My daughter wants to learn to play my old guitar and we need some new strings. I messaged the store and they texted back immediately. I have my strings and tuning accessories on the way - thanks, Nick!

ying pan

Love Brass Bell! Both my kids take music lessons there and the teachers are wonderful. The staff at the store are super friendly and very knowledgeable. You can tell how much they love music and enjoy working there. Would definitely recommend it.

Sandy Lewis

Excellent every way. The BEST People work there: Cheerful - Knowledgeable - Helpful - Kind...PATIENT!!! Instruments vary in price; something for everyone from beginning beginners to PRO - Real Musicians! Lots for Kids also. Teachers - TEACH! Workshops are fun and rewarding. Do I Really LIKE the BRASS BELL? Much More Than Only FIVE Stars...A Galaxy!

Arek Anez

My first visit to Brass Bell Music was EXCELLENT! I met with Mark and Joel who both assisted me with my cymbal and drumstick questions. I even asked if I could test a cymbal or two in one of their soundproof 'lessons' rooms...no problem! Very helpful and very accommodating! I also purchased a Jumbie Jam steel drum. Thanks for the great recommendation guys. My kids love it.

peachie D

Brass bell is my go-to place for my guitar repair. They always make a good job in being so transparent with the repair your instrument needs and the price. They are knowledgeable and quick to answer your query and always willing to accommodate your schedule.

Liyu Chen

We rented music instruments from Brass Bell for a couple of years. The rental process is simple. The staff is always friendly and ready to help you. We took private lessons from teachers on their list. It worked well also.

Kathleen Schilz

Very polite, knowledgeable, and efficient. Great music store!

Jeffrey Schouten

Took my alto sax to Brian Katz for a complete repad. My axe is a high-end, 45-yr-old LeBlanc (Paris). It has a very unusual and complex action with a dozen+ interconnected adjusting screws and all custom pads needed. I was unsure of Brian's ability to take on this project (last time I went to a Chicago shop), but he did a wonderful job! He had the pads individually hand-crafted to fit, setup was almost perfect, and we spent an hour in his shop fine-tuning the action so it's now perfect. All for the estimated price and time. Can't recommend Brian more highly! I wish I had taken my Mark VI bari to him...next time!

Evan Chancellor

These folks were very professional and easy to work with! I’ve taken some of our band instruments for repairs: detailed quote with all proposed work to be done and the final price was right in line with the estimate given. Delivered them to my band room. Sraightforward billing process. Will definitely used them again!

Myron Smith

Luke and the team are always wonderful! The team is always knowledgeable and quick to match you with the appropriate item or direction needed. They’ve had a very powerful ,positive effect on my musical growth.

Jeffrey Hergert

1st visit to the Brass Bell . Very impressed with the collection of instruments ! I felt a little out of place as I came in for a banjo restring to realize I had the only banjo in the store ! However, tech Nick Miller did a fantastic job on my banjo and it sounds wonderful ! Great experience !

Jerry Pellegrino

The staff at Brass Bell are very friendly and helpful. I went in looking for a ukulele and spent way more time there than I anticipated checking out all the other cool stuff they have. I would highly recommend. (I found a great uke too!)

Noa Quinn Rosen

My friend and I go a lot to brass bell music store to play guitar and jam out! it's a nice place! it feels like you're at home, the staff there is so nice. like you could have a nice conversation with the staff and you can make new friends just by being there! it's overall amazing!!!

Judy Yan Moffatt

During the lockdown, I had to call and order my kids lunch music supplies. Brass bell staff are supper responsive and efficient with finding what I need , arranging the delivery. They made my life much easier! Thanks!

Shabroky

Story time: I was there for the Milwaukee Ukulele Club meeting and a string on my banjolele broke. I bought a replacement set and changed it myself, only to have the same string break immediately. I gave it to their repair tech who changed the string again, and it broke AGAIN. Finally they took a look at the tailpiece of the banjolele and suggested that perhaps the hole the string was being fed through had a rough edge on it, which would explain strings snapping despite being new. They offered to smooth the holes of the tailpiece to see if it made a difference; otherwise something else potentially more complicated might have been wrong. Long story short, the tailpiece holes got smoothed and now the strings don't break anymore. They were very accommodating and helpful and didn't try to coerce me into some big complex and expensive repair overhaul (unlike another music store chain I know). I was very satisfied and if I didn't live so far away I'd certainly visit their store more often.

MARS UWU

Hi heard your store was amazing just need to know if you can close like at 9 or 10 since my daughter needs to take her instrument on this Wednesday and we need the size for her vilion so it would be great thank you!

Peterson Hang

Buying a higher end instrument from them is kind of sketchy in terms of their sales choice. My family purchased a $2,000 saxophone for me from them about seven months ago. What I did not enjoy about the process was that the saleswoman (shorter girl with glasses) was not showing me her entire instruments available. First, she grabbed all the used instruments and tried to sell them to me. She kept saying "Let me check what I have in the back....". She went back either two or three times. It was kind of annoying because if we're going to spend this much money, can you please give me all my options? She was more concerned about selling the used equipment first before buying a new one. The even more sad part was that the used Yamaha YAS26 was roughly $1800. The new one was $2,000. If I seen the first used one at $1,800, I just can't believe she wouldn't be interested in telling me that if I spend $200 more I can just get a brand new one instead. Be careful when purchasing higher end equipment because they won't show you all their instruments available if it's not on the floor.

Jessie samolyk

They were 100% tolerant of my eccentric personality all the way. The staff was thorough and kept me up to date. If I had any questions all I had to do was text! Kind, considerate people. 10/10 would recommend!!!!

Tom Herbstreith

Customer service and professional advice is the best. Very good at following up if they can’t answer a question or have something in stock. Big enough to have a large selection of instruments and accessories but small enough to be hands on. Nice job!

Robin Paradis-Kent

Brass Bell is my go-to store to purchase music for my private piano, voice and music theory students. The staff is very knowledgeable, helpful and friendly ~ especially the print music people!

Brian Dreger

Always very attentive staff who are knowledgeable in a wide range of musical areas. I generally find accessories I need for guitar, and they clearly concentrate on the band/orchestra/lesson market; which seems to be successful for them.

Jessie Kanter

Andrew cleaned and serviced my silver Canadian Brass trumpet and now it looks and plays beautifully! He's a very thorough communicator and service provider.

Hobbes Caltous

Theyre more expensive than any other place in the city, but they more than make up for it with customer service and consistent results. I take all my guitars there for setups and theyve never failed me.

Trevor Mooney

I drove up from Kenosha to get a double bass rental. Ben and his staff went above and beyond - thanks!!

Go Gomez (boldminer49er)

My 9yr old and 8yr old have been taking lessons at Brass Bell for over a year. We appreciate how well the staff and teachers work with our schedule and instill the joy of music into my children!

Lala P

Omg! They were a God send for my son and I! They sent us a very unique item in less than a wk!! They were so kind. I'm so grateful for them!! Laura Prestby

Kevin Wright

Good selection and prices for guitar and piano equipment and accessories. Friendly and helpful staff. We are thankful to have this so accessible on the north shore.

Emily St Onge

Very nice staff, great local place with good quality instruments! One of my strings on my violin came loose, and they fixed it the same day!

Curtis Robinson

Brass Bell did an excellent job with my keyboard repair and had it sounding better than before, they tunned it and explained what was wrong in a way I could understand and were very affordable.

Scott Sager

Musical instrument store, sheet music, instruments and supplies, rentals, lessons, instrument repair. This store serves local suburban schools, and pricing is geared accordingly. Staff is knowledgeable and friendly.

John High

Always a pleasant experience! Meeting the musical needs of the community and schools for many years.

Tacitus Bond

The staff is very helpful. They are willing look up music books that are not in stock and order them for me. I like the friendly staff.

Kristal Melbye

Everyone there is always friendly and helpful. They repaired my daughter’s flute quickly and when they were done it played beautifully.

Benjamin Worth

I have always liked Brass Bell. I have bought a number of instruments there. They are fair and honest. T. Worth

Stephanie Boyer

Always super helpful with all the instrument needs. Each employee seems to be informed no matter what the musical question.

KashiReddy Methuku

Great service, friendly and response quickly in store, my only concern is expensive then other music stores

Davey Booms

Great staff, excellent teachers and a decent (if narrow) selection. Prices aren’t competitive, but they do in a pinch

Rachel Kubik

Fast instrument repairs and good quality service! They have everything you need for your musical interests.

Michael Malone

Great shop! Not just a good selection, the right selection. Something for players of all levels. Great staff, too.

Steven Carr

We had a great experience shopping for a bass. Great customer service.

Orange Church

My Dad and I have been going to Brass Bell for years. The associates are always kind and helpful.

Ej Dombrowski

Hugh quality service at affordable prices, worked with Nick who was very knowledgeable, I would highly recommend this store if in the Glendale area!

Megan Williams

They've always been helpful and courteous. I've been shopping with them for 6+ years!

Karen Nersveen

I have always received excellent customer service whether it be retail, rental or repair.

MissNiss J (jmissniss)

Fast service. My son loved the instruments. Very nice and friendly service. Will be coming back!

Mesha Denise

My instructor is great. Great selection of music books to train someone

Kira Ehlenbeck

Friendly, knowledgeable staff and great selection/ variety of music and instruments.

Robin Kullick

Everyone I dealt with was polite and knowledgeable and very helpful. Great customer service!

Mr. Mark

Nice, intimate music store. Great customer service. Will reccomend.

Zachary Ziegler

Patient and knowledgable staff. An organization devoted to our student musicians in the community.

Ashok Mistri

Great customer service shipping on time Happy to do purchase again

Ginny McCullough

Very professional and listen. Teachers are knowledgeable and communicate well with student and parents.

Jack Serwe

Mostly I like the energy of the customer service. Sometimes, however, I need to light a fire under some to get the energy going.

sydney woodley

Great customer service! All staff members are always very knowledgeable and helpful.

Cesar Bolivar

Veronica was really helpful with my phone order, thanks Veronica!

Valeria Key

Very helpful, excellent staff, reasonable price.

Eitan Silver

I've had consistently pleasant experiences.

CJ S.

Very great service and very knowledgeable staff

Kent Corbett

Helpful, courteous staff plus delivery service during the at home!!

Ethan Avalos

i bought a lesson book and the corner had a crease and a moth ran into a window

Thomas Fritz

Awesome service! Staff are knowledgeable & courteous.

Dan B.

Great value piano lessens for my kids!

Janel Nieto

very helpful and knowledgeable of the equipment.

Matt Fisher

Great service from an excellent staff

Lauren Johnson

good customer service and knowledgable workers

David Dunn

Very helpful. Shop there a lot.

Jasen Roby

Very helpful staff!!!

Phil Olson

I went here to check the condition on my cello as i'm looking to sell it. John had a string tech take a look and she was quick and knowledgeable, explaining what she saw. John then explained what they can offer as well as what my options were outside of selling to them. I left with a clear picture of how to move forward, as I had no clue how to go about selling my cello. They were extremely helpful.

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