Reviews of The Instrument Place, Inc.. (Musical Store) in Los Angeles (California).
The Instrument Place, Inc.
Description
Information of The Instrument Place, Inc., Musical store in Los Angeles (California)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of The Instrument Place, Inc.
Sunday
9 am–6 pm
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
9 am–6 pm
Reviews of The Instrument Place, Inc.
Michael Patrick
Purchased a used/mint condition Yamaha YAS-26 from The Instrument Place about a week before Christmas. The Instrument Place went above and beyond and actually upgraded our order to a brand new sax and honored the used price. Communication was excellent and shipping was fast...we received it in time for Christmas. I can't thank Jason and his team at The Instrument Place enough for their superior service.
Deborah Moretti
We have purchased 2 instruments from The Instrument Place for our son. Both times the customer service was exceptional. They gave us a brand new instrument for the price of a used. Quick delivery and very kind people.
Serene Tran
This is my first time buying from The Instrument Place. Having had bad experience buying online before, i was so nervous after making the purchase. Luckily, they delivered what they promised, and even went beyond. When the used Instrument was sold out, they upgraded to a new one for free. My son loves his new trumpet! Thank you so much. I strongly recommend this business.
Meredith Fisher
Our purchase from The Instrument Place was definitely the best we could have hoped for! My husband and I visited nearly every instrument shop in our county shopping for an alto saxophone for our 5th grader, while simultaneously exploring online purchase options. The Instrument Place didn't show up in our initial searches, and when we stumbled upon their site it definitely seemed too good to be true. We had a bit of a deadline for receiving our purchase and we were interested in purchasing a Used-Mint Condition saxophone, so my husband called to inquire about the availability of the item and delivery timeframe before we decided to purchase from The Instrument Place. The staff member he spoke to was helpful, indicated they had the item available and assured him that we should receive it within our timeframe. No one else was coming close to the price The Instrument Place was asking, so we decided to go for it and placed our order. Much to our surprise, the saxophone shipped the same day and the shipping notification indicated we received an upgrade to a NEW saxophone at no additional charge! Our student's brand new saxophone arrived in Ohio before our deadline, as promised, and it's perfect! We are absolutely thrilled with our experience buying from The Instrument Place, and highly recommend them to anyone looking to purchase an instrument! We will definitely be back to purchase a trombone for our older student when he's ready for an upgrade!
Henry Slechta
These people are great! I ordered a SLIGHTLY USED (mint condition) trombone for about half the price of a new one, but instead they substituted a BRAND NEW one of the same make and model WITH THEIR COMPLIMENTS! My granddaughter will be ecstatic! The attached laminated name tag even has HER name on it!
Five stars isn't nearly enough - I wish I could give them 500! THE INSTRUMENT PLACE deserve your business. They'll certainly be getting mine!
sean fox
I have wanted a clarinet for a while, when I saw a demo model available at a reduced price. I knew it was time for me to buy my clarinet and what dud The Instrument Place do? They automatically upgraded me to a Brand New clarinet. Very happy and excited for this new opportunity. Thank you all
Mark Walters
I normally don’t post a review unless I’m extremely annoyed or extremely pleased. First I want to say I was very skeptical of this place before I purchased the Yamaha YAS-26 saxophone for our daughter for Christmas. She is in band and we wanted her to have something decent to get her through school and I came across this great deal from the instrument place for a used one in mint condition. I checked them out with BBB and from other articles we saw them in we saw they were a well respected buisness supplying school kids with instruments. I felt for the price I couldn’t beat it as it was half off a new one and it said in mint condition. I received it yesterday and in truth I have not opened it as it’s a gift but today I received a email from them informing me they sent me a new one as a complimentary upgrade. I will be honest I am beside myself and extremely pleased with them. I will be going to them first for all our musical needs as we have a son getting ready to start band as well in a year. I want to personally thank them for this kindness and our little girl will be ecstatic with her new sax!
Rachel Stephen
Couldn't be happier with The Instrument Place!! Excellent price and service, saxophone arrived very quickly and in perfect condition, we ordered a used mint condition saxophone and received a complimentary upgrade to a new saxophone! Don't buy your instruments anywhere else!!
M T
I purchased the used version as the brand new version is pretty pricey, but The Instrument Place gave me a complimentary upgrade for a brand new clarinet! Amazing service! Will definitely buy here again!
Valerie Lankster
We ordered a display horn that was described as "used, mint condition."However, without asking, we were upgraded to a brand new horn, paying the same used price. We were so surprised,
and so very grateful for the kindness shown to us. This is truly a company that encourages and supports our children in their musical endeavors. They put their words into action. God bless all of you!
Jeff Ross
I ordered a used demo Yamaha YAS-26 from the web site, but they didn't have one, so they sent me a BRAND NEW YAS-26 for the used price - $1240 as opposed to the new price of $2240. The instrument I received is indeed brand new and played perfectly out of the box.
A very nice personal touch was the ID Tag attached to the case, already filled in with my name and phone number, and the instrument serial number. Very cool.
Laura Wittman
Sometimes it’s all about the little details. This place is amazing and I will definitely be buying from them again. Not only was the free upgrade amazing, but my case came with a tag from the instrument place that already had my name and phone number written on it. It’s a tiny thing but it gave me great joy. My clarinet was well packaged and arrived in perfect condition.
Joni Addis
I purchased a "used/mint condition" clarinet from The Instrument Place. They provided a complimentary upgrade to a brand new clarinet. It shipped quickly and was in perfect condition. I had a great experience with The Instrument Place and would definitely purchase from them again.
Meghan Coyle
The Instrument Place was an absolute pleasure to work with, they were fast, the price was fantastic, and I couldn’t be happier with my purchase or my experience. It’s a gorgeous trumpet, I felt very fortunate to find the one they were offering, and then they sent an upgrade at no additional charge!! Absolutely a 5-star review (would give 10 if I could), they were exceptional. Highly, highly recommend purchasing an instrument through them, and I also felt great supporting such a compassionate company.
Courtney Wahowski
I ordered a lightly used flute for my daughter but was contacted within a few days because they were all sold out. We were offered a brand new flute for the same price! It was a pre-order so we had to wait but the customer service was exceptional! We just received the brand new flute which is better then we imagined! Thank you for a great purchase!
Sarah Reber
I ordered a used flute and the instrument place gave me an upgrade for a new flute. Literally I got a $1000 for $500. I'm so happy.
Jack Varcados
A brand new Yamahaa YAS-26 for the used price of $1200! Shipping was right on time; and the instrument was well-packed in the case, in a box, with ample protection. Excellent experience - Thank you.
Elena Nenashev
Good price, and nice surprise - for the price I paid for " Used/Mint Condition" I received a brand new instrument. Thank you!
Erika Binando
I was trying to find 2 trumpets reasonably priced for my boys for band. We usually get our instruments from a more local store, but their prices were double of what I was able to get through The Instrument Place. I was a little nervous about the purchase being over the internet and not being able to look at the trumpets first, but there was nothing to worry about. Wonderful, fast service—our trumpets were sent to us in no time and they are beautiful and sound great. My boys couldn’t be happier! I would definitely order from The Instrument Place again!
Becky Owens
Fantastic experience. We ordered a floor model "mint condition" clarinet at half the original price. However, when it shipped they told us they'd given us a complimentary upgrade to a brand new clarinet for the same price. I don't know if I'd saved an old link that was no longer available or what, but I am in shock that they honored the price for a brand new model. I will gladly do business with them again and highly recommend them for their outstanding customer service!
Marigee Bacolod
Amazing service and makes instruments accessible for our kids! I ordered a used flute for my son, as he is just progressing in his learning and the school instruments are not quite working for him. To our delight we got a complimentary upgrade to a brand new Eastman for the used price. Delivery was very prompt, as well. My son is enjoying his new instrument and working on his trills.
Kristy Jakubek
I ordered a Yamaha YAS-26 used-mint condition saxophone and got a free upgrade to a brand new saxophone. It arrived in PERFECT condition. My daughter is THRILLED and I am beyond thrilled. For the price and now having this wonderful instrument for her for band this year. Thank you so much! I was so nervous to buy an instrument online and I am so happy I bought this one.
Left Base
Shipping was fast and free. Instrument was flawless and a courtesy upgrade to a brand new instrument instead of the used Demo we ordered.
Theresa Johnson
We were in search of an advanced student trumpet for our middle schooler. We searched locally all summer for the trumpet her private instructor recommended at LB Woodwinds. The owner of the shop searched and searched and. finally found a used one at the Instrument Place. We were surprised when we received our order that we were sent a brand new trumpet for the same price as the used in mint condition we had ordered! Thanks so much for making our 7th grader so happy!
Scott Kreuscher
We were extremely satisfied with this purchase. We were expecting a used but mint condition trumpet and instead received a brand new same model trumpet for the used/mint condition price. We would highly recommend dealing with The Instrument Place.
Dave Dion
Now this is customer service! Placed an order online for a “Used” violin and they had run out of them before my order came in. Instead of making it my problem they simply took the initiative and called me to advise they would simply upgrade my order and send me a brand new one!! I haven’t experienced this kind of professionalism from a retailer in years. Needless to say The Instrument Place has my highest regard and endorsement as the one and only place to get your musical instrument needs met. They’ll be my first stop going forward.
Christin Bassett
The Instrument Place is wonderful - we have purchased two clarinets from them, both were demo model purchases at a reduced price, but the company each time provided us a brand new instrument. And the second one they sent with expedited shipping which we really appreciated. Thank you, The Instrument Place!!!!
Laura Reagan
Great experience with this company! We ordered a mint condition used saxophone and received a complimentary upgrade to a brand new instrument! The price and service was excellent! I highly recommend them!
Lance Kuo
I purchased a used/mint condition Yamaha student trumpet for my son from the Instrument Place because it had best price anywhere. To our surprise, Jason from the Instrument Place gave us a complimentary upgrade to a brand new trumpet! Thank you very much Jason! My son loves his trumpet.
Christopher Early
The customer service provided by “The Instrument Place” was stellar. I ordered a demo model and the seller upgraded me to brand new. There was great communication and super fast shipping. My daughter’s Yamaha Clarinet was well protected in its padded box. Thanks again for the awesome deal and being a seller that cares about the customer and not just the sale.
Ruthy Tirado
Beautiful instrument! Fast shipping, great communication. Easy check out! Great packing the instrument!! Just Awesome in general! A+++
Dustin Stamey
Timely and incredible service from The Instrument Place! Not only did they provide what they promised, they went above and beyond! Thanks for making this past band director's purchase of his kid's first instrument a wonderful experience!
Amy Wolfe
The Instrument Place provided an absolutely outstanding experience. We ordered a mint used trumpet for my daughter and to our surprise they upgraded our order to a brand new trumpet. The trumpet was well packaged and arrived right on time in perfect condition with a very nice case. The Instrument Place provided a great price and provided timely communication on the status of the order and on shipping. We are not from California, but we did notice they have programs with local schools which we thought was very nice. We would order from them again in a heartbeat. Thank you so much for a great experience!!
Misty Miglorin
I could not be happier that I chose to purchase a student flute from The Instrument Place! I had never heard of them prior to this purchase, so I was a little nervous. Finding their 5-star Google rating gave me the confidence to make the purchase. Their prices were some of the best I could find online (the only exceptions being on sites like eBay and Amazon, which I wouldn’t trust for a flute purchase). Their lease-to-own plan is exceptionally fair, priced at only $50 up front in my case, followed by 12 equal monthly payments that result in my owning the flute. Unlike most lease-to-own programs, there is NOT a cost of leasing applied aside from that $50 “origination fee”.
A couple days after making my purchase, I called to ask about order status. Jason was extremely helpful and friendly, letting me know that the flute I purchased was not currently in stock, and he offered a replacement with an in-stock flute right away. That flute was even a bit of an upgrade over what I bought! Within 30 minutes, I got the tracking info on that flute. Like I said, I could not be more impressed with their level of service. Usually, you have to pick low prices or good service. You get both with The Instrument Place. I’ll definitely use them again for any major music purchases, and will recommend them to family and friends.
Cheryl Henderson
Great service and price with the upgrade - thank you! Shipped quickly as well.
Mary Ramos
The delivery was very fast and the service amazing; also getting a brand new for the price of the used one was great. Bought a trumpet and a clarinet and they are just perfect for my kids.
PJ Acevedo
You guys have great instrument selection and prices are one of the best. Shipping was excellent and extremely well packaged. It seems like you also do quality control before you send out the product because everything was nice and clean. You also went out of your way to provide me with an instrument that far exceeded my expectations! I recommend others to buy from The Instrument Place with confidence.
Bob Cunningham
My husband, Bob, bought me a Yamaha AV-5 Violin Package from The Instrument Place. This package was offered at a very competitive cost. We live in Ohio. They shipped promptly and their communication with us was excellent.
After a few weeks of taking beginners lessons, I was experiencing great difficulty with the bow that came with my violin. I could not maintain a proper hold. So I figured I would take a chance buying a new one.
Figuring The Instrument Place has a greater selection and exposed to a greater number of people, I asked for their opinion. Nick suggested the Patina Graphite 4/4, I purchased and have been using it for the past 3 weeks. My instructor noticed, as have I, that’s it light and balanced and reasonably priced for a beginner!
In conclusion, I am very happy with The Instrument Place- competitively priced and superb customer service.
Sincerely,
Annie Cunningham
Stephanie Knight
We ordered a mint condition used instrument and were upgraded to new for no charge. The shipping was handled quickly, and the communication was clear.
This is a wonderful company to work with. It was by far our most affordable option.
Robert and Janice Lugo
A great experience all the way around! The Instrument Place had the instrument I wanted in stock with quick shipping times. I paid for a used/mint condition violin (display model), but they provided a complimentary upgrade to a brand new instrument! I'm thrilled! The violin was shipped across the country, but arrived more quickly than I expected and in great condition. Thank you! I would not hesitate to purchase from them again.
Rhonda Clark
Received my new Yamaha clarinet in excellent condition. Well packaged, and they sent me a brand new one for the price of a slightly used one I originally ordered. I thought that was SO great of them to do that for me! Love how easy it is to play right out of the case. Very nice sound as well for a student clarinet! I will be coming back to them to purchase a badly needed trumpet for giving lessons as soon in as I have this one paid off in full.
Cliff Fraley
We purchased an Eastman violin used/like new from the Instrument Place. When we received it the E string tuning peg would not stay in place despite repeated efforts to replace and tune the new E string. I called and left a message but did not initially receive a response. However, this morning I received an email from Jason, the President of the company saying he was shipping a brand new Eastman as a replacement. I consider this outstanding customer satisfaction and service and will be looking forward to any other Instrument needs I may have in the future. Thanks Jason!
Lori and Cliff Fraley
Ann Ashton
We ordered a floor model trombone for our son as a Christmas gift, discounted because it wasn’t new in the box, but listed as mint condition. We were delighted to receive an email from The Instrument Place saying that they would be sending a brand new instrument at no extra charge, and throwing in a complimentary maintenance kit! Our son will be beyond thrilled to open it on Christmas morning, as he has been using an old, beat up instrument for over five years. I am very impressed that this company would go above and beyond to make sure we got a quality instrument at a great price!!
James Williams
I recently had an incredible experience ordering a new violin for my son from The Instrument Place! They were a pleasure to deal with and gave us an amazing complimentary upgrade on our order!
I highly reccomend their business to anyone searching for an instrument. Also, Jason's customer service was impeccable!
David White
I purchased an Alto Saxophone for my granddaughter for her birthday, and Nick and the rest of the staff at The Instrument Place came through with their promise of ease of ordering and they even gave me a free upgrade! I’m seriously thinking of getting a sax for myself now!! Great company to do business with.
Maria G
Wonderful experience with my purchase! I purchased a Yamaha trombone advertised as "Used/Mint Condition" at an excellent price--half of what all the other retailers are selling the instrument for new. To my surprise I received an upgrade; they gave me a new trombone instead of used/mint. My son was thrilled and so was I! I will definitely come back in the future when looking to purchase instruments.
ashlie wade
This place is amazing! First off, their prices are unbelievable. Second, their shipping is fast. We had my daughters trumpet in less than a week. Third, my daughter loves her trumpet. We thought we were buying a “mint/like new” condition and when we got it, it was brand new!! The upgrade was a surprise. My daughter is so excited to march with her new trumpet this Friday evening and in many parades, games and other events. We will definitely be buying from you again as she is oldest of 4. 🎺😊
Eric Wagemann
Absolutely great customer service!!! Wish I had known about The Instrument Place before. I would highly suggest it to anyone looking for high quality instruments that won’t break the bank. Especially, anyone looking for an instrument for a school aged child. I got what I needed for a third of what other places charge with exceptional customer service. I had found a Yamaha YAS 26 for my daughter and happen to call with some questions about instrument and pay plan. I talked to Jason and he was very helpful and completely exceeded all my expectations. I know very little about saxophones and he made sure I got what I needed and more. Couldn’t ask for a better experience. I only wish more people knew about The Instrument Place so kids who want to get involved in music had more of an opportunity to do so.
Janet Baker
Extremely easy to purchase or rent to own! Very very competitive prices and I shopped around everywhere. They made it very easy to understand the terms of the rent to own, the shipment was very fast and they provided tracking right away. Great email communication!They even upgraded a mint used instrument to brand new at no charge. I would highly recommend The Instrument Place. We are already thinking about purchasing another instrument and I would definitely go back. Everything was perfect!
Landon Smith
I’m very excited to say we received a free upgrade got a new trumpet. My son loves it and has been playing it proudly. The trumpet arrived in perfect condition in a timely manor. The trumpet case also came with a name tag which states if lost The Instrument Place will pay for shipping and it will be returned to the owner. What a great service! Thank you!
Roberta Peterson
I had a great experience shopping for my son's clarinet at The Instrument Place. They had the best price I could find and the clarinet is absolutely perfect, my son is thrilled with his new instrument. Best of all, their customer service is great, we will be back for sure. Highly recommended. Thank you so much!
Marie Gaelle Gala
The instrument place is truly a blessing. I received a brand new instrument. I thank nick and Jason so much for helping me choose the perfect instrument for me at an affordable price each month. I needed a new clarinet ASAP and this was sent within a week. Nick and Jason answered all questions and concerns I had about this process and made it easy for me to understand. The instrument came packed perfectly as it is brand new. I am so happy!
Jennifer Williams
WONDERFUL EXPERIENCE!!!!
HIGHLY RECOMMENDED!!!!!
I was looking to purchase my oldest daughter a new flute for band, I honestly couldn't afford to just buy a new or "pristine" one outright and that's when I came across The Instrument Place, I could finance an affordable but still QUALITY instrument and work no interest! Alyssa and I browsed the flutes and found one listed as Used/Mint Condition - display for example, I went through the process and we patiently waited for her new flute. In about a week UPS delivered her instrument, as I opened the box I took note of the packaging of everything, the pristine condition and was INCREDIBLY IMPRESSED. I received an email today telling me to enjoy my NEW Yamaha Flute for the Used/Mint pricing! How incredible, this company really genuinely seems to just want to help provide people and kids with quality instruments!!!! Thank you The Instrument Place, I'll ALWAYS recommend you as the GO TO for instrument shopping!!!!
Audrey Bowles
We ordered a used Yamaha clarinet from The Instrument Place and they sent us a brand new one for the same price. It is a beautiful instrument in perfect condition. I highly recommend this company, they will not cheat you. They have surpassed my expectations!
Tanmoy Sanbui
I am really happy with their service. My son is excited to get his new instrument. Great quality. Fast shipping. We were even worried about packaging. But everything was perfect.
SJ
I cannot even describe the joy my daughter felt getting her new violin! She has been playing for 2 years and finally moved up to a bigger one. The sound is beautiful. The quality is even better than expected. The customer service is also great and we are very appreciative towards Jason and his assistance and for the upgrade! He answered my questions promptly. Thank you so much!
Pat Yarrow
Website is very user friendly, the prices are great and making a purchase was super easy. I got email updates and tracking as soon as my son’s trombone was shipped. The Trombone was packed and shipped beautifully and arrived quicker then I expected. My son is ecstatic about his Trombone and I would definitely purchase from The Instrument Place again.
Sandra Trevino
My daughter is beyond excited about her new flute. Cannot THANK Nick L enough for his knowledge and going above and beyond with his customer service skills to find the best options/deals for my baby girls instrument.
The smile on her face is worth every penny. A big thanks again to Nick and The Instrument Place for everything.
Mary Yates
We couldn't be happier with the purchase and the customer sevice we received from the Instrument Place. We had shopped locally and thought we couldn't afford a new clarinet. Then I found The Instrument Place as I was browsing for used instruments online. I purchased a used clarinet, but to my delight, the Instrument Place upgraded it to a new clarinet which was delivered to our door securely packaged about a week later(at NO extra cost!). It seemed too good to be true. My granddaughter now has a new, beautiful, high quality clarinet which I know she'll enjoy for many years, thanks to The Instrument Place.
Jason Taylor
By far the best place to buy a musical instrument! Great service! Fast shipping! Excellent communication! Really appreciate the attention to detail & quality. Definitely will be buying with them again.
Jessi Goldstein
I had used this company for instruments for my daughters x 2, reasonable prices, very fast shipment. I ordered a barely used instrument and was upgraded to new free of charge
Jodi Sanchez
Amazing products and good prices! I ordered a Yamaha clarinet used and they upgraded me to a brand new one and the shipping was so fast! My daughter loves it!
vouteman
I recently ordered a gently used mint condition violin from these folks. It arrived a day early......it was also a brand new instrument! As any musician knows there is nothing like a brand new instrument. it kicks your playing up a notch and really builds enthusiasm......my grand daughter was already ate up with the violin......she can't put this one down......thank you to the folks at the Instrument Place for doing more than was proposed. I will be needing a larger cello for another grand daughter in the very near future......I now know where I will shop for my instruments for now on!
Veritas Instruction
Absolutely wonderful company. I ordered an Eastman VL501 violin after stumbling across the website, and I’m happy I did. The violin was shipped with care and arrived in perfect condition, and the customer service was phenomenal and extremely fast when I had a question prior to placing an order, and they even accommodated a last minute request I had after placing the order. They truly are a company that demonstrates phenomenal and caring customer service.
Honestly, at first I was a little apprehensive about ordering an instrument online, but I could not be more pleased with the process, the instrument, or the company, and absolutely recommend them!
Gavin Almaguer
The Instrument Place has been wonderful to work with this past year. The customer service is top notch. They took the time to explain and answer all of our questions about the instrument we were interested in to make sure we were getting what we needed. If I ever need another instrument I will definitely be back.
Ted Public
Recently purchased a Yamaha YSL-354 trombone that was supposed to be "used/mint condition." It arrived and looked perfect. My daughter is super happy with it. It seems they purposefully sent a brand new trombone. Very happy with the purchase.
Laurie Anderson
I chose The Instrument Place when my son wanted to learn to play the trumpet because they offered the best prices. We ordered a mint condition trumpet, but actually received a brand new one as a free upgrade. The Instrument Place went above our expectations with excellent packaging for delivery, fast shipment, and a quality instrument at a great price.
Info Info
For the past 15 years, The Instrument Place has been an invaluable resource for the Children’s Music Workshop music program in Los Angeles and throughout Southern CA! It has been such a huge relief knowing that our students will receive high quality instruments that sound great and are easy for our young students to play. Jason and Nick are always very responsive and have consistently helped our schools work within their budget when they purchase instruments. The Instrument Place has allowed us the freedom to focus our energy on other aspects of teaching, knowing that our 1500+ students are provided with reliable instruments. They always go above and beyond by hand-delivering instruments to our local schools, making sure violins are delivered in tune and with finger stickers, pre-rosining bows, including shoulder pads, and other accessories. Wind instruments are fully sanitized and delivered with complimentary reeds and all the required accessories. We consider them to be a dependable partner and huge contributor to the continued success of our music program. It’s hard for us to even imagine how we were ever able to get through the annual back-to-school rush before using The Instrument Place!
Heather Rodburg
Ordering through the Instrument Place was an amazing experience. The trumpet we ordered was shipped the same day we ordered it and with free UPS ground shipping. The instrument arrived very well-packaged and in immaculate condition. They even included a cleaning kit with the trumpet. I would recommend them to anyone looking to get an instrument!
Jonathan Gatlin
I recently purchased a clarinet. I could not be happier with my experience. I purchased a used/renewed clarinet at a lower price than brand new. However, when it came time to ship, they did not have a used clarinet available, so they just sent me a brand new one, at no extra charge! I was so pleased. I will definitely be going back to them again!!
Larry Newman
The Instrument Place is the best music store in Los Angeles. I would even say it is the best music store in the country. What makes it special is that they not only have the lowest prices but they actually have real people you can contact and get to know - a family-owned business that cares about their reputation and their customers. I have bought student instruments and professional instruments from this company. They are experts in both. And they can honestly advise you on whatever you need.
Bob QuicknDirty
I couldn't be happier with the Eastman 100 violin that I purchased from these folks, and with their friendly and efficient service. The instrument was perfectly set up and packaged very securely so it arrived in perfect condition. I was a little unsure about buying a violin over the internet from a business thousands of miles away, but it worked out great and I wouldn't hesitate to do business with them again in the future.
Lonnie Foster
I ordered a mint condition used Yamaha YCL-255 clarinet from The Instrument Place. They upgraded me to a brand new YCL-255. it arrived in perfect condition in only a few days. A great instrument at a fantastic price, and extremely prompt service!
I strongly recommend them to anyone looking to purchase and instrument, new or used.
Alex Cervantes
I purchased the Eastman Jean Pierre Lupot Violin, the team at The Instrument Place went above and beyond! Great communication, and a stellar instrument. The Violin arrived in pristine condition, beautiful instrument and a great case. Set up was done very nicely, almost perfectly in tune still when it arrived. After a few weeks of play it is staying in tune very well. The bow was well prepared for me as well, had already been rosined up. The sound this violin produces is lovely. Pleasing to play. Thank you!
Sharon Winterton
Was looking for an entry level clarinet for my 4th grade daughter. I found some great deals at The Instrument Place online. I was a bit hesitant because it almost seemed too good to be true...display model that was half price from new condition. They seemed like a reputable band Instrument supplier for their area, so I took a chance. The Instrument arrived earlier than promised, the band director played it, and said it's perfect! The personalized name tag was a nice touch, too. Thank you Instrument Place!
Travis Ames
WOW! After trying to find a upgraded clarinet for my daughter who is advancing in band class ,I had searched high and low even with the local music company that her school recommended and they didn't have anything, After narrowing it down to a Yamaha model and doing a google search "The instrument place "popped up and showed they had instock ,After making a phone call and talking to Nick he was very helpful not pushy about trying to get me to spend more money on a higher model told me the advantages over each yamaha model he even told me about a buy back problem that I'd qualify for when we wanted to upgrade later ,He had said the clarinet was a in excellent condition and we would be happy with our purchase, So I immediately placed the order online because band class was to start the following Wednesday and we needed my daughters old instrument for her sister to use ,We waited patiently and a day later we got tracking number and few more days later it was here the suspense was killing me was the clarinet in as good as shape as the description? WOW! it was a brand new clarinet ,not a single scratch sealed bags they had upgraded us to a new one for the same price ,Will definitely be buying all future instruments from them,
Thanks again Nick and Jason @ "The instrument place"
Téa Winters
Above and beyond! Thank you!! Excellent customer service! Competitive prices and super fast shipping. We will be forever customers. Thanks again.
Kris
This is a WONDERFUL company!!!! I ordered a flute with them, first of all a payment plan that is reasonable!! This company operates with integrity and they don't rip people off!!!! I don't have a lot of money and have been wanting a flute for so long... this was my only option for a good instrument. Secondly I ordered a used flute and they sent me what seems to be a new flute (i am sure its new).......AMAZING condition!! I could not believe it. SO great! I will never again buy an instrument anywhere else. I am a customer for life. THANK YOU SOOOO MUCH!!
Jeff Taylor
Absolutely the best on line instrument purchase ever! Highly competitive and their service was even better. Yamaha offered a rebate that was unobtainable and Nick and the Owner honored what Yamaha failed to do. Don't hesitate to call Nick, he's AWESOME!
Ling Ling
Thank you upgrade the brand new violin for me.
I'm glad I've picked violin up again now. We plan to have my kids start to learn violin next year. sure I would come back, I hope I can set a good example for my kids now. thank you again for set up violin and rosin the bow!
Dev Hirji
Awesome service! Recently purchased another instrument from them, the website was informative and presented all options in a helpful format. I was delighted to have received a new instrument instead of a used/mint one - thank you so much! Delivery was quick, and I received the instrument slightly ahead of time. Would definitely recommend.
Subrah Kalaga
Purchased Yamaha YSL354 Trombone. We ordered online mint condition one, and "The Instrument Place" sent a brand new one as a complimentary upgrade. Got the instrument within couple of days, and the overall experience is amazing.
ASHLEY MAYNARD
I was looking for a used violin and cello for my daughter and me. After purchasing a used cello and violin online from The Instrument Place, they informed me they were upgrading both of our instruments to brand new instruments for free!! Delivery was timely and they arrived in perfect condition. We are so happy with our instruments and highly recommend The Instrument Place! I will be returning here when my daughter grows out of her half size violin!
Mallory McGuire
This company is awesome. The customer service is excellent and they upgraded my online purchase from a demo to a brand new flute for the same price.
What more could any customer want?
Thank you Jason!
Mallory Elder
The Instrument Place was amazing!! I received my order in less than a week and it was in pristine condition. Beautiful quality instruments for a great price. And great customer service!
Steffi Becking
We purchased a flute for my 10-year old son. We are very happy with the purchase. My son loves his new instrument! Great quality, great price, and fast shipping.
Leslie Crow
I was amazed by the Instrument Place and Nick's assistance. The Alto Sax arrived and my son was so excited. It was so beautiful and the case even had his name on it. I wasn't expecting it to arrive so fast either! I will forever be an Instrument Place Fan all the way from Arkansas! Best Service and Instrument Ever! I forgot to mention, I paid for a Used/Mint Condition Sax and received a BRAND NEW ONE for the same Price!!Thank you!
R Mahoney
Excellent customer service. Purchase was quick/easy. Shipping came in earlier than planned. I'll definitely be a repeat customer if I have any need.
Rosanne Wise
I needed a cello for my 13 yr old granddaughter. After researching and talking to some people I went with The Instrument Place. Nick was very helpful and answered and explained all my questions. He helped me decide which brand would be best for her. Free S & H is a plus. We received it in a timely manner. My granddaughter was very happy with her Eastman.
I would recommend this place to everyone that needs an instrument
Thank you Nick!
Eric Rose
We purchased a "Used/Mint Condition" Andreas Eastman ETB221 Student Tenor Trombone for our son who is graduating high school and wanted to be able to continue playing (he was using trombone provided by school). We were pleasantly surprised at the condition, and come to find out we received a brand new trombone instead of a used one! The few times my son has played the instrument he is quite pleased with it!
Susan Hegney
Excellent experience, purchased a used mint condition trumpet and quickly received a well-packaged brand new Yamaha student trumpet. Great communication! Will purchase again from The Instrument Place!
Akawa341
I bought Yamaha YCL-255, Brand New!
Yes, it's a Brand New one!
Originally I ordered "Used/Mint Condition" one which was very reasonably priced. But they gave me a complimentary upgrade to a BRAND NEW for the same price as Used/Demo model. How can I thank you enough?
You are the best!!!
Gerardo Reyes
Lately I've been bike riding with my friend Rob, a musician I've known since we were college students. We ride our bikes and talk about life and music. During one of those rides we decided that he would buy one of my bikes and with the money I would buy a flute. He asked some of his colleagues about flutes and where to get one in Los Angeles. That's how I found out about The Instrument Place. I went to their website, and since I had a couple of questions I called them on the phone. The person I spoke with answered my questions and I ordered a great beginner Yamaha flute which I now practice in the garage, where Rob's new bike used to hang from the rafters. I'm grateful to Rob for helping me learn music, and to the folks at The Instrument Place for getting me a very good flute at a great price.
Nikki
They answered all my questions before I purchased. They gave me a free upgrade. They even followed up to see if my clarinet had arrived. Because it had not arrived they tracked down the clarinet for me and told me when I should be receiving it. Excellent customer service. Thank you.
Hugh Hammond
Our instrument arrived quickly, and in wonderful condition. The prices are equivalent to or better than any you’ll find online but the customer service is far superior! My daughter is thrilled with her new instrument. They also included a tag with my daughters name to place on her carrying case.
I highly recommend The Instrument Place to anyone looking for an instrument for their beginning student.
Lauren Holland
Very fast service. Excellent price for student clarinet. We ordered a used (floor model) and were sent a new instrument for the same price!
Sabrina Sides
My son is so excited about his new trumpet. Also, his case is so nice. We couldn't be more pleased with the service and help we received from Jason. Thank you so much for making this process so easy. Thank you The Instrument Place for such a great product and service and for keeping music alive.
Chelsea Holtzman
I ordered a used flute and it was upgraded to a brand new one without any extra cost. It was packaged really well and came quickly. I love my new flute and I'll definitely go to the instrument place again when I buy another instrument.
Karen Donaho
I have had a great experience with The Instrument Place! They were considerate to my needs and took the extra time and care to make sure I was satisfied with my purchase. I love my new flute! Thanks TIP!
Mandi Wells
I found a trumpet online I was interested in for my son who’s in marching band. I called and they were extremely helpful and answered my questions. I ordered the trumpet and it was shipped out the same day to Kentucky. Superb customer service and the trumpet was beautiful! My son loved his Christmas present!
Brandy Hall
I stumbled upon this instrument dealer via Google search. Not only did they save me double what our local dealer wanted for the same “used” instrument, but they upgraded me to a new one-no extra cost! Shipping was very quick, and customer service (Jason) was extremely helpful and professional! I have two more kiddos that will eventually start band at the middle school level and I will certainly come here first for their instrument needs! Also, will be sharing their website with other parents!
christianjosh
My dad rented me a violin for 5 years. I use it at school, at my violin lessons, and at home. And whenever I have a problem with my string they always repair so fast. They have the best quality instruments, great service, and the best cheap prices. I recommend “The instrument Place, inc.” for all those people who want to rent a instrument for a good quality instrument and a cheap price.
Alexia Lawler
My daughter was thrilled when we found her new Bass at the Instrument Place, we have been looking for a Bass for several months and living in San Diego area we were not very successful, we were put in touch with Jason and I must say he was very accommodating! We were able to drive down and my daughter was able to tryout a few and found just what she was looking for, excellent customer service, excellent price!!
Harvey Blankenship
To be honest, I was quite happy with the "used" Flute. I was concerned that the "new" Flute would be one of those low-quality Chinese knock-off Flutes. Even though this instrument was made in China, I have to admit that the key action is pretty good (even for a student model) and the tone is pretty good. I purchased this Flute for my granddaughter (who is presently using my old King student model Flute) and can't wait until my wife & I hand the new Flute to our granddaughter.
Shawn Olbeter
The Instrument Place never fails to blow us away with incredible customer service and quality student instruments. We received our NEW Eastman Strings Model 100 Carved Upgraded Student Cello, which was a SURPRISE UPGRADE from the demo model we had ordered (and the price stayed the same). Who does that!!! The instrument came safely packaged, fully set-up, and ready to play right out of the box.
This is the third instrument we've bought from the Instrument Place (violins previously). I've bragged on them every time. Thank you Jason and the rest of the team for truly exceeding our expectations and making my daughter one delighted cello playing customer.
joseph graham
Over the past 3 years we have been really pleased with the quality of the instruments at The Instrument Place, the friendly service and the reliability of both. It’s always a pleasure to work with Jason and we are grateful for the referral we received to check out The Instrument Place!
Kristen Colella
Awesome service! We ordered a used instrument but received a free upgrade to a brand new one! Quick shipping. Highly recommended!
anthony barrera
Although I felt the dropoff and pickup process a bit odd at first, the excellent communication in coordinating everything made this a non-issue. All of my options were explained in detail so I could make informed decisions. After all was said and done, the work done on my violin was excellent and I would not hesitate using their services again. Thanks Jason!
Bobc2015 %
The violin was shipped promptly and was received as advertised. It will be used as a student violin and with this model having the fine tuners for the price paid is a great value.
JJ Fairfield
The website was very easy to navigate. We found a clarinet for our daughter. It said Used/Mint condition. The price was right. When we received the clarinet (within a week), it was BRAND NEW! Awesome!
Michael Leone
I was traveling from out of state for an event and needed to rent an instrument. The staff was kind enough to offer their services and helped with everything. They not only provided a quality instrument, but a suitable case, and care and maintenance supplies. They even helped coordinate pick up and drop off at my hotel, saving me a lot of time. I would highly recommend this business for anyone needing help with buying or renting musical instruments!
Nathan Johnson
Pleasantly surprised. Apprehensive using a new site with $$ that seemed to good. Our Clarinet we ordered for our 5th grader exceeded expectations. Will come here next time I have a need.
Kimiko Hatori
I bought this violin in September for my child to use in his school class. I bought a used violin, but it arrived in very good condition. Looking at the instrument, we are now looking forward to the violin lessons to come. Thank you very much.
James Whitley
Amazing prices, quick delivery, and good follow up customer support. My daughter has been using my Yahmaha YAS 23 and the YAS 26 you all sent is truly a beautiful instrument. I may be back to get myself a tenor and my younger daughter a flute.
James Ballauer
Excellent service, prompt delivery and item was in perfect condition. Would absolutely recommend!
Walli Whale
You can tell that they genuinely care about their customers, supporting music programs, and are passionate about being the best instrument shop out there. The prices are super competitive and there's a great 'used instruments' section that I've recommended to tons of friends for their kids. Definitely recommended!
MEIYING CHIANG
Great prices, quick delivery, and package well wrapped. I'm very happy with the purchase!
Robert Pullen
Our experience with The Instrument Place Inc. was wonderful. The instrument, customer service, and delivery time were all superior!!! I have told several friends about this company. We will definitely use them again in the future!
~Qurshena~
Loni Seitz
she opened it and got it together and played for an hour. Now she can get rid of the OLD one thank you
Robyn Fletcher
I was shocked and AMAZED that we received a BRAND NEW instrument rather than a used/mint condition, as advertised. The company notified us of the free upgrade. The instrument is BEAUTIFUL!! Very well packaged for shipment - in fact - new in a case, pieces individually properly wrapped and secured - in a brand new, never opened box, well packaged within that box with shock absorbing packaging. The case contains not only the instrument, but a polishing cloth, cleaning cloth, cork grease and 2 reeds. Also an instrument owner take - pre-filled in!
We couldn’t be happier or more impressed!!! WOW!!!
Kalpa Patel
Jason was very helpful in answering all my questions. Violin was excellent quality at excellent price with a free upgrade to new instrument and case we requested. Thank you so much!
Lawrence Kevin Johnson
I recently purchased an intermediate model cello and bow for my 12 year old son, via the website. Jason (owner) provided me with fantastic customer service and an unbelievably great deal. I would like to recommend The Instrument Place to everyone. Thank you Jason!
clay york
Top notch
Nicole Lyman
If I could give this place ten stars I would! Such excellent service! I got quick free shipping as well which was great! They also gave me a free stand for my saxophone . Absolutely will come back for any needs for my sax! Thank you instrument place!
Cindy Nassar
Jason helped me find my perfect cello. As a beginner, I had no idea where to start and he answered all of my many questions and guided me throughout the entire selection and delivery process. I learned a lot from his expertise. Thank you so much for making this an enjoyable process!!!!
Myra Brauner
Fast delivery. Free upgrade to a brand new instrument! We are super happy with our purchase
Arthur Wong
My daughter got a new Eastman violin for a very competitive price at the Instrument Place
She loves playing the new violin which sounds a lot better than her starter violin
Brenna Hennefer
Awesome customer service, shipping was fast, and the trombone was fantastic. Definitely recommend, will order again from them in a heartbeat.
Nicole Gonsalves
Very easy process to order and we received our new trumpet in the perfect amount of time. Our daughter loves her new horn!
Trish O'Connor
I am a customer for life of The Instrument Place. Nick was especially helpful - and because of that, I decided to get a piccolo from them in addition to my amazing Azumi flute. I highly recommend The Instrument Place for professionalism, service and the highest quality in instruments.
Darin Dell
Ordering was easy and I received a free upgrade. Shipping was fast and my item is in perfect condition.
D M
Very fast delivery. Upgraded to new instrument at the used price. High quality student violin at an exceptional price. Thanks instrument place for making the process so easy.
Joy Smith
My instrument was expedited quickly and when it arrived it was in perfect condition. What more can you ask? Very Happy Customer here.
Leah Katz
I’m a parent who doesn’t know a lot about brass instruments. I did a bunch of research online and The Instrument Place has the best prices BY FAR. When I called to ask questions they were super helpful and Knowledgeable. My local store was going to charge me way more. With the free shipping it was a no brainer. Thank you sooo much!
Tonya Bowman
Great price and fast shipping. I called with some questions before purchase and ordered on the website. Everything was easy and my son is very happy with his trumpet.
Summer Owens
Timely and well packed shipping. Instrument in perfect condition. Thank you!
Youngmin Cho
They have sent me a brand new flute for the used/mint condition order, and the delivery was fast too. Thanks!
desiree Strefling
Our trumpet was upgraded to brand new, and arrived quickly and in perfect condition. Exactly what we were looking for at an affordable price!
Heather Pardue
Instrument arrived quickly and in perfect condition!! Wonderful price and service!
Samantha Sassone
Very happy with my purchase. Good communication and prompt delivery.
10isitch
Bought a used clarinet but they sent a new one for almost half price. Awsome!
Cory McDonough
Great customer service and friendly staff! Answered all my questions, and went above and beyond my expectations. Definitely would purchase from them again.
N Newcomer
From quality instruments to outstanding customer service, I highly recommend The Instrument Place! I was very pleased with my purchase.
Margaret Elias
I was delighted with the clarinet I purchased for my Granddaughter and so was she. Thank you so much for the complimentary upgrade.
David Kuo
Great experience purchasing a violin. I highly recommend it.
Karin Onkka
Great service, quick delivery and a wonderful instrument. It arrived fully set up and very well packed! I will buy from this company again.
Kanchana Pearce
Easy to contact the store if there's any issue by phone or email when you have questions about your order. Great customer service and fast shipping. Love complimentary upgrade.
Alex Chan
Kiddo was beaming after receiving the brand new clarinet as a free upgrade from The Instrument Place. We look forward to shopping here again in the future.
Mark Fast
Just received a new Yamaha flute for my daughter. We couldn't be happier, we highly recommend The Instrument Place,
David Mernin
Great prices for quality instruments. Purchased a trombone and a clarinet from them. Highly recommend!
Claudia Rothenberger
Highly recommended. Fast shipping. Exceeded our expectations. Excellent customer service. Amazing instrument.
Laura Cunningham
Fantastic, fast, and friendly service. They delivered me a perfect instrument at a good price. Will shop again.
Matthew Georgia
We have bought a few instruments from The Instrument Place and the staff has always been amazingly helpful. The quality of the instruments, service, and price can not be beat.
Justine Winters
Thank you!! Excellent customer service! Couldn’t be happier. Highly recommend.
Valerie Bruno
Great service and communication. Fast and friendly!
Will highly recommend The Instrument Place, Inc Distance was not a factor.
Sheila Zeno
The staff is knowledgeable, friendly and helpful especially Jason who was patient and helped me get a Yamaha YHR-567 French Horn for my daughter.
Shawna Speer
Smooth process, clarinet arrived well packaged.
Beverly Savarese
I ordered a used cello that became unavailable and they upgraded me to a new cello.
Guillermo Cabrera
Great service and attention to detail!
Door57 Productions
Great people to work with. I had a small problem with my order and they went out of their way to make it right. True meaning to customer first. Love this place they just gained a new loyal customer.
Heidi Brehm
This is the absolute best place to get an instrument. My daughter loves her new flute. Thank you!
Bruce Dannan
Excellent place to work with, purchased a beautiful trombone and my son couldn't be happier. Great customer Service.
Nicolette Dione
They were great to work with.
Tykeisha Chatman
Great Communication. Received a free upgrade on my instrument. Thanks to them, I am on my way to my success of playing the Cello.
Steve Stom
Great quality instruments at a reasonable price. Super fast shipping and great customer service.
Jonathan Lim
Great service. The Thrombone I ordered came in promptly. They even upgraded it to a brand new. Highly recommended.
Maria Mallamaci
They have very good quality instruments with awesome deals!!! We are very thankful for free shipment and trustful workers!!!
Patrick Koo
Fast shipping and great packaging. The flute looks brand new! Thank you!
Taesan Kim
We love this violin!!
teddy kim
High quality instrument for rent or buy
very profesional and friendly staff
love this place
My son has been renting a violin for almost 3 years and loves it
thank you the Instrument place
Justin Nehring
Good violin at a great price.
Grace Hu
I love my violin! So beautiful!
Jimmie Cox
Excellent! In New condition. Fast delivery! Thanks
Kelly Nelson
The instrument arrived quickly and even had an unexpected upgrade!
George Agnos
Very pleased with my purchase. Will definitely purchase again from The Instrument Place.
Jonathan E
Great service and fast shipping; highly recommend!
Sean Wells
Quality instruments, fast and effective shipping
Brittany Simmons
The trumpet was awesome! Exactly what I was looking for and for an excellent price!
David Rodriguez
Great prices on brand new high quality musical instruments.
Ramesh Palipi
wonderful instrument!!!
Trey
Great transaction and very helpful!
Neil Cardwell
Amazing service! Will definitely purchase again from them!
Juying Fang
very nice price with good instrument and service!
Jodie Martucci
My daughter loves her flute. Thank you so much.
Andrea West
Excellent experience buying a clarinet from them.
David A. Nuss
Excellent service. Fast delivery. Good value.
Jacob Rivera
I don't review businesses often. This place has stellar customer service and prices. Will be a returning customer.
Cheryl Joyner
My grandson loves this New Trumpet
Ravi Satya
Amazing experience of delivery, product & attention to details.
Pat Meier
Great service and great product!!!
Bo Fett
Excellent Service. Fast, better than expected.
Carrie Wright
Great price and customer service! We ordered a used/Mint condition trumpet and they upgraded our order to a brand new one for the same price. My son loves his new trumpet!
Michelle Kibbey-Cohen
I had done research on the brand and model cello and found it at The Instrument Place at a great price. It was advertised as a used in-store demo. When I called to ask some questions and get recommendations, the person in the store was knowledgeable, helpful and honest. He also offered to upgrade the bow to a carbon fiber--for free--since I had concerns about the quality of the aluminum bow that came with it. When I rec'd the cello in very secure packaging (shipped across the country for free), they had actually upgraded the cello to a brand new one for the used price. The cello is looks and plays beautifully, and I would highly recommend The Instrument Place to anyone wanting to purchase an instrument from anywhere.
Gloria Reyes
(Translation) EXCELLENT ATTENTION AND GREAT HUMAN QUALITY.
I AM HAPPY WITH THE SAX I BOUGHT WITH YOU. CONGRATULATIONS!!!
IT HAS BEEN MY BEST CHOICE WHEN SHOPPING WITH YOU.
THANK YOU THANK YOU THANK YOU!!!
(Original)
EXCELENTE ATENCIÓN Y GRAN CALIDAD HUMANA.
ESTOY FELIZ CON EL SAXOFÓN QUE COMPRÉ CON USTEDES. FELICIDADES!!!
HA SIDO MI MEJOR ELECCIÓN AL COMPRAR CON USTEDES.
GRACIAS, GRACIAS, GRACIAS!!!
Peggy Kelch
Brad Barrett
Abbie Sura
Hank Desalvo
John Timmers