Reviews of Sam Ash Music Stores. (Musical Store) in Las Vegas (Nevada).
Sam Ash Music Stores
2747 S Maryland Pkwy, Las Vegas, NV 89109, United States
Description
Information of Sam Ash Music Stores, Musical store in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Sam Ash Music Stores
Sunday
12–6 pm
Monday
12–7 pm
Tuesday
12–7 pm
Wednesday
12–7 pm
Thursday
11 am–8 pm
Friday
11 am–8 pm
Saturday
11 am–7 pm
Reviews of Sam Ash Music Stores
Michael T. Ross
Came by the store to pick up some supplies for my keyboard. Jason was very helpful and knowledgeable. Lots of great stuff here at a good price. Thanks to Erik who also helped me. 5 star store for sure. Thanks so much.
GirlgeniusNYC
This is an AWESOME music store!
The staff is very helpful.
I came here when guitar needed new strings. Good people work here and cool people come to this Sam Ash!
It's fun to look at all the guitars they have. You can even play some of them to see which one feels the best in your hands!
Jose Trevino
I went in to price shop and check out the new equipment and got into a conversation with the clerk, Richard, in the DJ area. Richard was so friendly, patient and knowledgeable, he easily figured out what I needed to make my station complete and not only suggested the right models but he explained why I would want one over the other. Richard walked me through all aspects of the required components and I walked out having purchased everything that I needed. He and the sales manager even helped patiently even though I had stayed past closing time. Thanks for a great experience, Richard, I'm sure I'll be back to pick your brain again soon!!
Christopher F
I came in on the weekend to get my Fender PJ bass guitar set up and cleaned, and was greeted by the sales manager almost immediately. He let me know that their luthier wasn't in that day, but would certainly set it up when he was. I received a call that it was ready later in the week and picked it up stress-free. It plays wonderfully, as good as it ever has. Action and intonation are perfect - it even has that "rasp" without actual fret buzz! I would totally bring guitars here for an affordable, high quality set up.
I might buy one, too - their Squier offset selection is amazing (lots of CV Jaguars and Jazzmasters). Kudos to Sam Ash.
F Alonzo
I was skeptical about going to Sam Ash because I never shopped here before. But, was i surprised! The quality and the selection was first rate.
More importantly, the customer service gets my highest recommendation. Tony Dale went above and beyond when helping me out. The rest of the staff is just as enthusiastic. I must say that I felt right at home when shopping at Sam Ash.
Kudos, guys!!! I'm definitely a customer for life ******
Heather Azevedo
We absolutely LOVE THIS STORE! So much to choose from when we took my son to buy his bass and his electric acoustic guitar. More than fair prices. Andrew went above and beyond to help us with all that we needed, and each staff member we passed greeted us with kindness. We will be using this store for all of our musical needs.
Jennifer Moline-Lopez
Tony was a great help. He helped me with different options for my husband's birthday gift, even though they didn't have it in stock he had it delivered to me ASAP prices were reasonable. Also gave me info on piano lessons for my son and was very friendly. Will be returning.
Cesar Madueno
1st time buyer at Sam Ash and I bought a guitar amp thanks to Tony and Andrew! They made me feel very welcome and comfortable after finding out I’ve never played an electric guitar before. Had an easy time picking out products because of them! After having the amp for 5 days and practicing the guitar I realized this isn’t for me and not a hobby I want to continue and wanted to return it. My next visit I was greeted by an old man at the front desk with a black suit. After telling him why I wanted to return the amp he tried to get me to look at other amps in which I told him the amp isn’t the issue I’m no longer interested in having a electric guitar. He than said I only wanted to rent it, twice and asked me if he was right. I said no and repeated for the third time it’s not for me. I was cut off twice in a nonchalant tone. Overall a good experience this is a very friendly store!!
Stormin Norman
Great shopping experience. Jason helped me pick out my equipment as a new electric guitar player. Jason answered all my questions, was awesome to talk to, and he even called me on my phone personally to check and see how I was liking my new AMP! Definitely found my go-to place for all things music. SHOUT OUT TO JASON!!
Don Mose
Great selection of guitars to choose from. They were very helpful and set up any guitar and piece of equipment that I wanted to try. I ended up with a PRS 24 Standard. Only one thing I should mention, is that the guitar did not come with a gig bag, but looking on the Sam Ash website, the same guitar ships with a gig bag with purchase from the site. Now I wish I would have ordered from the website instead of the store purchase.
Mike Ramos
Great experience, was assisted by Tony Dale, he was great on helping me select a drum set for my son, even helped me load the set in my car. Tony was not only a great employee, but also an amazing person. Thank You.
Allie C
Amazing experience. We bought my daughter an instrument for band class and the girl who helped us was amazing. I hate that i forgot her name! She was extremely knowledgeable about the instrument and answered every question my daughter had.
Shane Gates
Staff was very nice, listened to me babble about guitars and music for a while. Also got a guitar, the price had gone up and was different than it was on the label, like any good store does they went out of their way to get a manager immediately before I even knew what was going on and put the price down to what it was on the tag. Great staff, great selection of basically whatever you may need. They don't have a huge selection of brands of guitars, mostly Gibson/Epiphone, Fender/Squier, and some PRS'. But if you're need of supplies for music related gear and guitar related gear we'll this is definitely the place to go to. Very great place and great staff again.
Brad Lindstrom Sr
Even though I was returning a guitar for a refund, the sales manager was very friendly and helpful. He offered to have the guitar "set-up" and give it another try, but I went ahead with the return.
John IV
Nice staff great guitars. Sometimes they let you play ‘‘em too. Just kidding. 10/10 would recommend Sam Ash over either Guitar Center location out here.
John Posadas
Staff were attentive to my needs. Asked for cords & mic cables. Noticed lots of musical inventory. Easy streetside location.Got in & out in 10 minutes. Outstanding customer service.
Carlos Duben
Awesome place, I got good help and they had inventory availability on items guitar center didn't have in stock. I was able to buy the equipment I needed right away.
Andy Leyva
I’ve been coming to Sam Ash music for years. Bought my first and second guitar here. I always come back to stock up on guitar supplies and other music gear.
Peter Southwell
You know what? pretty damn nice store. Low key. Good deals. Made me happy. Nice used as well. Good alternative to Guitar Center
Auni B
Easy experience getting my guitar strings. Sales Associate Miles did an awesome job explaining the difference in strings and made the whole transaction seamless!
Clinton Kolb
Great store Great employees. Walking into Sam Ash is like walking into your living room. Everyone is Friendly a great atmosphere. Love this store!
Michael Malaniak
I was looking for equipment to build a home studio, and Richard in the sales department was a huge help. He helped me get exactly what I needed and told me to contact him if I had any questions setting it up. Now that is why I shop at Sam Ash. First class help and service!
Richard is a sound engineer and really knows his stuff. I highly recommend speaking to Richard if you need anything to build a home recording studio.
Christopher Griggs
I recently bought the Guild A–20 Bob Marley edition acoustic guitar at this Sam Ash store in Las Vegas, Nevada. The A-20 is both simplistic and beautiful. It’s much louder than I would have expected it to be and it gives you the highs that you desire while balancing out good lows and miss. Overall it’s a great guitar!
Patrick Maher
Wonderful buying experience. Sale staff was courteous, friendly and very helpful in meeting my needs. He seemed to be up to speed on many of the guitars’ specs and answered many of my questions. The technician who offered the setup of my guitar was also knowledgeable and did a great job. The setup was done on my brand new guitar for free. I will definitely return for any future purchases.
Brenda B.
Tony in guitars is an amazing customer service rep. He walked us through the process of choosing equipment for my son for his bass guitar lessons we had planned at a different store. He helped us decide on enrolling my son at Sam Ash instead. We have been coming for two weeks now and Tony always attentive and professional. Guitar instructor Barry is also a great instructor, good with kids, friendly and professional. I 100% recommend Sam Ash store and lessons👍☺
miguel mateos
First timers and we’re made welcome. Andrew, helped us put together a starter guitar package for our son. Was courteous, professional and very efficient. I recommend the store on Maryland pkwy ask for Andrew or Tony and let them know Miguel sent you. Great Store
Thank you 🙏🏽 …
Dean Wildman
Such a great experience. Went bass shopping all over town and found one I was interested in at Sam Ash. They offered to hold it behind the counter no questions asked while I moved on to another store. Came back the next day and tried several other basses but settled on the original 75th anniversary P bass I had in mind. As most guitars/basses that come straight from a box there were a few adjustments that needed to be made and the team had the Tech take care of all my qualms in mins.
Overall they are helpful, patient, and not pushy and really do care about musicians and their instruments. I’ve found my store here in Vegas!
Shane Terry
Good selection and quick delivery if they don’t have something in stock. But most of all incredible customer service. Everyone is super knowledgeable and they never make me feel like an idiot for asking newbie questions haha! I love the relationships I’ve built with the team there, and they’ve been a huge part of my music progression!
Georgi Ivanov
Oh, absolutely the best music store in town! We went to fix the strings on our son's guitar, we have used them for piano purchases, we take guitar and piano lessons from some of the associates there, we even purchased the set of drums from Sam Ash years ago! Again there is no better musical store in Las Vegas then Sam Ash on Maryland and Sahara 🥳 We even discovered the Player 1 Arcade Gaming Bar next door 🤣 Fab!!!
crAcked cl4p
Andrew at the Vegas store was awesome! he got us exactly the violin we were looking for and was super knowledgeable and helpful. We'll be back!!!
Sara Garcia
Went in the buy an acoustic guitar and staff was incredibly knowledgeable. I had such a great experience that I ended up buying two guitars!
Brandon Summers
I've been shopping here for over a decade and I definitely recommend. All the employees are knowledgeable and polite and the store has great inventory.
Ala Mode
Sam Ash hooked me up even better than I expected. Service was on point- will definitely be back!
Arturo Gonzalez
This is a great place to get your instruments good prices and Good service
Johnny X
After looking at bass guitars at GC and being disappointed with their inventory, I wanted to try Sam Ash.
When I walked inside, I was greeted by the friendly staff and a large stock of Fender basses! Awesome!🎸!!!
I played half a dozen bass guitars and decided on a 75th anniversary Fender Jazz .
My sales associate, Tony, was great and had it ready to pick up the next day after their guitar tech, Zak, found time in his busy schedule to make it more playable, at least enough that I could tell it was good bass guitar. I do my setups, so I didn't need to get the free setup. However, for someone who cannot work on their guitar, it's good to know Sam Ash is there for you after the sale.
Also, I'm not sure how many people know this, but Sam Ash is a family-owned business based out of New York. For me, this makes the extra drive worth it.
Jamiel Bowen Bowen
Great work out pad I’ll be back soon to buy bigger ones 😊 …
Nick Stath
Went in looking to buy a Roland V-drum electronic drum set. Was in stock and at a great price. Tony helped me out with all the details and the rest of the gear I had to buy to complete my drum set. Great service!! Thank you guys! Thank you Tony!!
Joey Budreau
went in for a simple part and some picks, was available and cheap, so that was cool. staff was super friendly. the kid went to every department and played with everything and in no way did we ever give off a “we got money” vibe, and still, not only were they totally willing to help him hook up and tinker with any damn thing he wanted to play with, they praised and encouraged him…very cool.
Fanny salazar
I love this store, the employees are very nice and andrew was amazing in helping me and my family.
Disturbed Peace
Great store. Well stocked. Very helpful staff
Kudos to Elaine.
Marti Tsagrinos
Barry is an excellent teacher. He’s so patient and understanding. He helps me when I’m unmotivated. I can’t say enough good things about him and the store.
Sean-Michael Longstreth
Sam Ash helped me get the guitar of my dreams. Steven Segal mad the process of leasing so easy I couldn't believe it. Ill never buy from another store!!!
Christina Cris
My son Cody just bought a Jackson Pro Dinky DK2QM guitar from them and he said the salesperson Joseph Holder was very helpful and knowledgeable and went out of his way to help him. I am sure her will return for more merch when he needs some.
Wil E. Haze
Everyone was super friendly & willing to help. Wish more stores were like this!
NøSkíll
I walked in and looked around for about 10-15 minutes. Then finally walked over to the guitars and ask a few questions my salesperson Marcus who assisted me was knowledgeable and willing to test a couple different guitars. So I purchased my first guitar from there. Would highly recommend for any first time purchasers.
NIck
These guys are great!. Pretty good selection of guitars ... not so much bass but still okay.
But the staff is fantastic. Helpful not over barring or pushy and not full of themselves like the other place. I bought my drums, bass equipment, and guitar gear at Sam Ash. Oh ya and my recording equipment. It's like a local place. I feel welcome there.
Allen Morton
Needed new cord to connect my harp mic to amplifier. Spoke to knowledgable Sam Ash tech on phone, got in-stock options to consider. I indicated I would visit store around 11am but tech mentioned store opens at noon that day. Would've been bummer to get there when store closed. Went to their website to get more details on cord options. Visited store that day, got excellent tech help from Brian. Bought most excellent Boss instrument cord and several other items. Sam Ash Music Store rocks!
Kosh1 Loko
Always great to buy at sam ash ,great help and knowledge from greatest people
Daniel Del Zoppo
This was my first time at Sam Ash. I went to purchase a violin for my daughter. My salesperson was Caleb. He is an extremely knowledgeable guy and really friendly. My daughter loves her violin. This was a great experience. Although I live across town much closer to other big musical instrument store, I'll more than likely be back to visit Sam Ash in the future.
Cehz P
Went here to get amplifier for electric drums, the guy that helped us is very knowledgeable and helpful. He even explained to my daughter what's the best way to set up her microphone and earphone the right way while playing the piano. And while we're walking around in the store every single personnel were very friendly and offering us help. I would recommend this place to everyone. I felt being taken care of and I appreciate each and everyone of them that works here.
Valentínsucks
Update!! 3/04/2021
Frederick has been a fantastic help and honestly I’m a bit taken back by the fantastic level of support I received concerning this issue. From one bad day came a 100% renewed confidence in my store and I can’t wait to go back for all my future gear purchases. I cannot exaggerate enough how great the level of support and care is that comes out of this store. (:
Sam Ash Location - S Maryland Parkway
Date - 03/03/2021
1:41 P.M
I wanted to file a complaint towards this employee and the store in general. As a long standing customer of this location and of your company I found today’s experience could possible be my last with you guys. Before coming into the store I called to ask if they price matched other competitors such as sweet water musiciansfriend etc. and they said yes, that they price match. So as I’m making my decision to go I notice that on the sweet water website they are including a free line 6 helix backpack along with the purchase of a line 6 helix floor model. Now apart from this it also includes a copy of line 6 helix native software with is also an additional $100 + incentive. So I tell the employee Brian the deal that’s vying for my attention and he tells me he can price match that by applying a good discount to the overall purchase if I include the backpack. Well safe to say that I was not only treated rude by this employee, the deal was not honored and I paid through financing the total cost of a line 6 helix floor model and line 6 helix backpack. Apart from that he just kept bragging to his friend how I “was a good catch of the day for commissions” and that “he can’t wait to get that money”. I felt disgusted but I’m also a musician that desperately needed a piece of hardware and I was not about to haul it around unprotected. $2,000+ later and here I feel conflicted. Do I return the item and stand up for a fair transaction that is offered by other competitors? This was not a good day and I feel duped. :/
rainylibrarian
I forgot which two guys I spoke with, but I wanted to leave a nice review for them! So here’s to you both!🥂Bought a beautiful Les Paul Epiphone! It was used, but in perfect shape. I did have my eyes on another purple Les Paul, but this one I fell for instantly once my dad and I strummed the strings. I knew instantly this was the guitar for me! Both of you were so nice and my dad felt really happy to be complimented by another musician. Thank you again for your time! Hopefully you’ll see me one day on stage!
Jeff Vegas
I just purchased my 3rd instrument from Sam Ash and I could not be more pleased with the customer service. Everyone in there is friendly and helpful. I have had upgrades done in the shop too and was quite pleased. It's farther for me than a couple of other options, but I don't think I'll go to the other options anymore.
Michael Dindia
Cameron the guy working there was great I had no ideal on changing my bass drum head and he was very helpful and made my experience in your store great. I will be doing all my business with your store, you have a customer for life.
Tina Robertson
My whole experience was great! From our first initial phone call with Tony through our shopping experience in store at Maryland Parkyway location. He’s very polite and knowledgeable. We purchased the Yamaha ez300, a nice sturdy stand, electric plug in, and dust cover. It was a very easy set up and got to play right away. It has a beautiful sound! Thank you Tony for this wonderful new beginning/adventure!🥰🎼🎶
Rambling with Raje Anand
Can you tell I love this store? The customer service is what makes this gem of a place so special 👣 …
Earl West III
Had a good supply of guitars and basses. A few months ago, they were in short supply. Salesmen were attentive, but not aggressively looking for sales.
Miguel
Great experience at the Sam Ash store yesterday. Went in just to check out some Fender Telecasters I had been looking at on the internet. Ira, in guitar sales let me try more then a few with no pressure and also informed me of the financing options should I decide to buy. In the the process I became aware of the Michael Kelly Guitars which really impressed me at a lower price point. In any case I didn't buy a guitar yesterday but I will be back again soon to do business. by the way this was my first time in a Sam Ash store.
Roger Copeland
Great experience purchasing a guitar amplifier and effects pedal. Anyone can sell you music equipment; what set my experience apart from online shopping or other music stores was the customer service. I needed assistance determine which type of amp to purchase (tube or modeling amp) and their sales associates were incredibly helpful finding the perfect amp for my needs. This includes plugging in to several amps and and getting fantastic knowledge of each amp by Brent and Tony, all without any pressure.
I didn’t mention their prices because anyone shopping for anything should really have an idea what a sale price should be. Sam Ash prices are as competitive as any store or online shopping so it was easy getting a great deal. You don’t have to haggle to get a good deal. It’s already there.
I always preferred smaller music stores rather than the mega music store type such as Sam Ash, but I can’t say enough great things about this place. Very personable service, great pricing and amazing stock on hand. That’s a win win win in my book. Thanks guys, I’ll definitely be back because everyone knows you can never have enough music equipment, just ask my neighbors!
a wreck
I am unfamiliar with the store and this was my first visit. Greeted friendly upon entering I explained what I was looking for and within a matter of minutes I was checking out. Caleb, I felt went above and beyond my expectations of customer service. He was knowledgeable about the products, gave a recommendation and then offered alternatives without making me feel like I was a burden. Very smooth process and I couldn't have been more satisfied. Hell, I'm even taking the time to leave a comment cause I was that impressed. Lol
ALFRED DALRYMPLE
very helpful, staff knows where everything is and will look it up online to get you exactly what you went in for.
George Pulsifer
Bought a new guitar a couple weeks ago.
They called to follow up.
I went to look around at guitar center. I didn’t get even acknowledged.
Sam ash will be my guitar and instrument choice from now on.
Awesome customer service.
I will be looking for 12 string. Sam ash will be where I go
Kamisha Randolph-Palmer
🙋♀️purchased the Fender Acoustasonic Telecaster which was my dream guitar. The Salesman was super nice. For me, this is the guitar I should have started with. Thank you Sam Ash! 🥰🤘I'm super happy with my purchase. I can't wait to save up for the Acoustasonic Stratocaster.... 🥳🎸🎸🤭😊🥰🥰🥳😊😊😊 Although it's an acostic-electric guitar, I had the action lowered so for me it plays exactly like my knock off Fender Telecaster. I couldn't be happier with my purchase or with the Sam Ash Staff which were very knowledgeable about the store merchandise. 🥂🥳😊😊😊😊
Eve Marie Diaz
This music store has the best customer service. The employees, are very knowledgeable. They go the extra mile with you finding the best product for your needs and budget. We needed an audio system for our church and of all the music stores we went in town (Las Vegas) these guys at Sam Ash were the ones that took their time to guide us as to what to buy. They also have great promotions if you need to finance. We're definitely coming back, due to their awesome service and better prices.
terry brown
I came in for just a couple of cords but they had to be 1/8” stereo to 1/4 mono. I was helped by Nathan and he took me directly to the cords I needed. I’m always glad when the sales rep knows the stock but that guy was the manager!!! Willing to help me, knows what I need and exactly where it is made for a great experience AGAIN! Always a pleasure to go to my local Sam Ash.
SANDRA Reynoso
We went to the store because my son's guitar strings snapped and we needed to buy new ones. Everybody helped us a lot, and they were very nice. From choosing the best strings to going to the repair shop, it was wonderful customer service. We don't know a lot about instruments (my husband and me) but your staff was kind and patient showing us also drum sets for my other boy and info about classes.
Thank you guys!!!
Steven Ackerman
Went in to buy a keyboard. The sale's guy was WAY more interested in showing off how "great" he could play rather than helping me. I did not buy the keyboard there - bought it from Guitar Center instead. I have been back several times. Bought a mic and a few other accessories, but they lost the sale on the board because Mr "Watch how awesome I can play".
Angry Cat
I have purchased quite a few pieces of electronics at Sam Ash since 1999, so when our church needed a new mixer board, a couple of power amps, and a new wireless mic system for the Pastor, Sam Ash had exactly what we needed. One item needed to be ordered from the warehouse (the mixer), but it arrived in nine days - so everything we purchased is in, and today we will be clearing out all of our old stuff and hooking it up.
Special mention must be made of Nathan Dyer in the Pro Audio department. When I go into a store, I just want to get what I need and get outta there without any unnecessary BS. Nathan was exactly who we needed to make that happen, and I left the store a very happy camper.
Whenever I need new electronics, either for my home studio or for the church where I am the musical director, I will check with Sam Ash first. Excellent job!
rezboy1969
I was personally welcome by a sales associate at the door and began to help me with my needs. I was also given a discount and some free goodies with my purchase. Thank you Sam Ash.
Maryann Squassabia
The staff at Sam Ash is lovely and the deals are great. I've been happy with my purchases. Justin worked with me on several occasions before I was able to decide which keyboard would be best. His knowledge base was extremely helpful and he was patient with my lack of expertise in the technical aspect of things. Thanks : )
Danny Durham
Excellent help . They had no idea how much I was going to buy and they took the time to show me and awnser and demonstrate anything I asked this review comes as a comparison to guitar center as the first thing they asked after standing outside in the sun with a mask was ; ARE YOU GOING TO BUY SOMETHING? so I didn't and they lost the sales . So now Sam Ash is my store to what I need even if I have to wait for it.
Thanks to all at Sam Ash .
Special thanks to Merlin , my salesman
Oh and a drummer if anyone is looking .😊
Michelle Forsland
Marcus Dean gave me exceptional service with helping me purchase a Dean acoustic electric bass guitar ...Now it just needs to get here... Brett help me with examining my guitar and returning it due to some damage he was awesome understanding. Just got my replacement Dean and Marcus Dean was just as awesome as the day I bought it help me unpack it examine its early stuck a battery in it and it's just works beautifully
Mike Klemish
Great staff, not pushy at all and very helpful. They have a wide variety of instruments, but not the best guitar selection. I haven't been to a guitar store for awhile so maybe my expectations were too high, I don't know.
Otto Young
This my second time in Sam Ash Music Store and I purchased a violin kit for my daughter and Yamaha keyboard for my oldest son. The sale staff in each department were very helpful and knowledgeable. It made selecting the item I wanted to purchase that much easier. Staff answered all my questions and there was no pressure to make a purchase. Sam Ash also gives 10% Military discount. I support any business willing to help out veterans, retired military and active duty. Will purchase from Sam Ash again if I catch the bug to play a musical instrument.
Devin T.
Eric in woodwind/brass was extremely helpful. Took a drive from Arizona to purchase a brand new professional saxophone. This store was the only location in the country that had the horn I wanted so he put it on hold for me. They gave me an amazing trade value for a vintage saxophone and other discounts during a weekend promotion. Great Price! Their in-house repair person (didnt get his name) sat with me for about 30 minutes as we talked saxophones and did some free set-up and adjustments. The horn played even better than it did out of the box. Amazing experience!
Suzanne Schneider
Very nice. Great selection and staff.
Great service.
Milky Mike D.
Talking with the guys in pro audio have nothing but good things to say.
Great customer service great attention to detail very helpful and knowledgeable staff!
The only minor thing that I can nitpick is that there was no station for disinfectant in the pro audio department and no handy wipes to wipe down keyboards, DJ equipment, and headphones after other patrons touching and using them.
Dusty Carrier
A nice mom and pop style store. A little shabby and the workers seem under stress, but everyone was nice, willing and wanting to help. Prices were excellent and everyone seemed knowledgeable. No real issues during my visit, however the place does seem in need of some TLC.
victor hwang
Hunter was a great sales associate. She helped me with using an in store promotion for 24 months no interest and got me into a my new saxophone. We talked music and playing while she was doing everything. Very satisfied with the experience.
Víctor M.
I feel pretty good about my recent purchase. I visited this store 4 days this week .Trying out guitars and making sure I felt good about it. I got help from Joey and a kid w the last name Dean. This last one is very nice but Joey very knowledgeable in every subject you ask. Overall I feel pretty good about my decision.
Raquel Salazar
Great customer service!! I was inquiring about the piano classes and Justin was very helpful, friendly and knowledgeable about all the classes they offer. He showed me the classrooms and introduced me to one of the instructors and gave me all the information I needed. I returned the following day and Justin was as friendly as the day before. It took a while to complete the class registration and Justin made us feel so comfortable, he made us feel as if we were among friends. The entire time was enjoyable - Thank you for your great service!!
Nicholas Scott
I’ve spent a lot of my money at Sam ash, I’ll spend a lot more.
Reinadette Quizon
Tony gave us an excellent service. What a wonderful experience!
Bobby Blood
Always loved Sam Ash. Trying to avoid Amazon and came in the store last week. The woman who helped was cool and knowledgeable. I'll be back soon for more drum and podcast gear. Also love how they turned the main floor into the drum area.
Loren Alan
I used to shop at (gasp) Guitar Center all the time. But I recently decided to try out Sam Ash. Pretty sure I will never spend another dollar at Guitar Center! There is such a better atmosphere at Sam Ash, just as good a gear selection, great customer service, and I love the fact that they are a family owned company. From what I have heard they take really good care of their employees too and I like that. Sam Ash for life!
victor tennisballs
I’m going to give 3 stars due to the fact I have had positive experiences with this store prior to this event. I took in my guitar to the store tech for a service and there should be more consideration, especially from the repair men, to handle the instruments with care; as they are expensive and not toys. The way this guy swung my guitar up on the counter carelessly & numerous times was very unprofessional. Disappointed about that and I will not be back for a service.
Steve Romeo
Such a difference from the competition! In the other place, most of the acoustic guitars of any quality are locked up and it is difficult to get one opened so you can try it. In this store, the guitar room has all of the acoustics open, and you are encouraged to play instead of being watched.
The manager, Frederick, is incredibly helpful and will always go the extra mile to see that you are satisfied. The floor staff, like all stores, varies in competence and expertise but they all have this great attitude about helping you.
Definitely the place to buy a guitar.
Mrs A
Great super service from the young Hispanic male 👏 . I appreciated your help . And great knowledge!!and he is BILIGUAL ! . I think his name its "ever" . My son love his Martin guitar. …
Belinda Foreman
I had a super great experience here. Erik went above and beyond helping us pick out the perfect item for our needs. Everyone in the store was extremely nice and there was lots to choose from!. Made me feel right at home!
Shea Wasil
Came in looking for a new pair of headphones to have while playing guitar. The type I was looking at was out of stock in store, so I was treated quickly & helped out by the manager Nathan then he went to his computer found the headphones in their system and had them delivered to my house for free. Such great service I highly recommend this music shop to anyone.
Joe C
These guys and gals are great. Staff is very helpful. Prices are reasonable, usually have what I'm looking for in stock. I usually order my supplies off of Ebay, but these guys are great in a pinch. Just split my favorite pair of drumsticks, so I'll be there in the morning....
Kyo O'Connor
We recently received a guitar as a gift, and we know nothing about guitars bit we're intrreinte in learning to play and to properly care for it. Took it in to Sam Ash and everyone was so helpful and kind! They taught us how to tune it and that it needs a humidifier, and didn't try to sell is anything we didn't want or need. I'm definitely considering signing up for lessons in the store - the atmosphere is great and I really appreciate that when I admitted to knowing nothing they immediately jumped on to educate me instead of trying to sell me a bunch of stuff I didn't need or looking down on me for not knowing. I'll absolutely be back on the future!
The Host
I had a wonderful experience on my first purchase at Sam Ash! The salesman was friendly, knowledgeable and so helpful. He even told me about some FREE classes that are offered at the same location. I really need these classes--desperately! Thank you Sam Ash.
Ronald Herz
Nathan, the store manager, and Mark, a new employee, treated me very well and let me try out the keyboard I thought I wanted which they put on the floor and gave me 1/2 hour to fiddle around with it. They were extremely busy but they found time and interest in supporting me and my needs. It is not anywhere close to me but, due to the kindness and support I felt from these two guys, I believe I'll be taking my busy back to Sam Ash (was my go to store for all musical goods I purchased in NYC in the 80s and 90s) after feeling pressured by other music stores nearer to where I live. This is the only Sam Ash chain in Las Vegas but it would be great if they opened up a satellite in the NW part of town. Hey, just so you know, people like Nathan, Mark, and Hunter at band and sheet music, were willing to take the extra time to make certain all my wishes were fulfilled. Thank you for reminding me, Sam Ash!
Heather Porter
I can't wait to go shopping for birthdays and Christmas here! Whoop whoop!
Layanesa Parong
Loved the products you have. Wish you had a quicker way to check us out as I wouldn't have spent so much...the time allowed us to look more and want more! But we are from Hawai'i and would not be able to get deals as such there. Mahalo!
Richard Frank
Thank you Ira, Brian and Sean.
Walked in with the expectation to try out one guitar, which they spent time and effort to set up.
As it turned out, it was not the right guitar for me. However, because of their sincere and honest efforts, I walked out with a guitar that I am very happy with and will be for years to come.
Best Regards
John Oviatt
The staff were very helpful and patient with me. I wanted an Epiphone Les Paul, and they helped me pick the best one for my needs. The manager was great, and gave me the best deal I could ever possibly get. Thanks for making my guitar buy experience fun and easy.
Daniel Frank
Very friendly sales team. Im usually put off when a salesman gets pushy over what they're trying to sell. These fellas didn't push or try to wheedle me into anything which made the experience so much more enjoyable. Not to mention that they're set up plan is first rate. 8 set ups and string changes for 35 bucks? Heck. Yes. Plus the guitar I bought was on a crazy sale so finding value like that in a music store just boggles the mind for me. I used to go to the big box guitar store... that is until I walked into sam ash last year. Since then it has been the only place I go for music equipment and instruments
Hank Clouthier
I went in looking for a specific set of drums and a throne. I was helped quickly by a female named Hunter (that's what is on my receipt) and quickly was led to the items I was looking for. No pressure to buy anything more expensive or cheaper. I wanted quality and received quality. It was a great 1st experience at Sam Ash Music Stores. This was the location in Vegas.
Josh Gillette
I have shopped here many times and the workers have always been kind and ready to help. The store offers many things that Guitar Center may not have. Whether it's guitars, stringed instruments, percussion, woodwinds or brass instruments, they are more than willing to help you find whatever you need. Over all, I would highly recommend this location.
scott banks
I found a keyboard that needed online but it was available at the store so I ran down and sure enough it was there so I didn’t have to wait for it to be shipped very easy very quick and the employees are always very nice
Jonny Hazard
Love this store! I had my Roland hand sonic go out on me today.... I went to order one here and Brian from the drum department was super helpful at overnighting the thing from Los Angeles to Vegas straight to my house. Only 35 dollars shipping and it should be here by 8 am!! What a great thing!
Phillip Staniszewski
I am very pleased with my experience with Sam Ash Music. I was having problems with my guitar as it had a buzzing sound. Three of the staff members were involved in helping me. Brent the manager, Marcus a sales consultant and Zax the repair expert. Zax took a look at my guitar and said he could make the adjustment need and within 30 minutes I had my guitar in hand and it was sounding great ! A big thank you to Zax, Marcus and Brent.
Bryan Gardner
They let me try out the electronic kit with a double pedal. Fantastic selection of drumsticks. The staff let me wander the store without trying to oversell everything and answered any questions I had.
Sarah Bang
Hunter went above and beyond the call of duty in helping me. She is fantastic, and I so appreciated her responsiveness. She even enlisted her brothers to help deliver and set up my new Yamaha Clavinova 695 grand piano. She made sure I had it in time for the holidays too! I cant say enough good things about the whole experience with Sam Ash!
Corey Westover
Yes Great experience. The sales guys were friendly and knowledgeable. I'm enjoying my new guitar and amp. Thanks Sam Ash!
steven bonn
The staff were helpful and helpful we getting my 🎶 needs met. Thanks 🙏 …
Marsha Manning
Brent, the manager, couldn't have been nicer or more helpful. Zack, the guitar guy knows his business inside and out! Picked up a flaw in my ukelele immediately. Thanks to Sam Ash, Brent and Zach I am the happy owner of a perfect ukelele! Great music store and wonderful employees!
PartyZams / Brian T Cox
I visited Sam Ash Music for a few guitar accessories and wound up testing out some fender Stratocaster guitars as well. Tony assisted me and was very knowledgeable and helpful. Didn’t make a purchase of a guitar yet but was impressed with the selection and will consider going back to Sam Ash when ready to make a purchase.
Jana Partida
Employees were very helpful and knowledgeable and down to earth. The store has just about everything and more of a selection than their competitors. Thank you to both Brians for helping us purchase a drum set for our son.
Zcsharina Mercado
Tony was amazing! Best music store in Vegas- so much variety and customer service was good. Thank you!! This will now be my go-to shop for all music/recording needs
Daniel Hoop
Came into the store looking to buy my first electric guitar after some luck at the tables. Marcus was extremely helpful in picking out the perfect guitar and accessories for my needs. Highly recommend for gear purchase and repair.
Carl Eckhardt
It was a good place to finally see in person. I really wanted to see the latest in standalone PA's from Bose. I believe it is the S1. I needed to hear if keyboards did well and were accurately represented. It was better than I expected. I was once a pro and then a semi pro keyboardist and now have finally turned back into an amateur. But a highly skilled amateur. The guy that showed me what I wanted to see, was very knowledgeable without a doubt and very friendly as long as you stuck to your single subject. I wanted to play around with some of the keyboards on the floor but he would sort interrupt me as if he didn't want me to do that. He even went to another keyboard to overpower the one I was trying. I kept turning it down until the sound of the mechanical keys were louder than the keyboard. However this guy must've wanted to audition with me. Your hired man. But was it that annoying to let me check a few keys out on my first physical visit to your giant, seemingly empty store? I didn't think I was rude but your weirdness drove me outta there. Congrats. Sam Ash would be proud.
KingBee 611
I like the place. I want a guitar but the associate was kind of rude. Ask me not to be touching the guitars unless I was serious about buying, of course I'm serious or I would not go to check for guitars. Is not like I do this every week. You don't go to buy a car and pay for it just by the way it looks, you have to test drive your car before buying. This guy mentioned he had disinfect everything costumers touch. Like costumers need to know that, is his job isn't? If he doesn't want to clean up should I just look? Even better, maybe nobody should go so he can have his disinfected work place
Lillian cox
I don't spend a lot of time going to musical instrument stores so when I walked in and ask for help, I really appreciate that they came out from behind the counter and actually helped me and then when I found one of the items I was looking for they actually pointed out something comparable that was cheaper and I greatly appreciate that.I will return there for my musical instrument needs!!!!
Cluck Norriz
I called on 01/23/2021 and I spoke with Ira a true gentleman and knowledgeable. I was looking for a Shure Green Bullet Harmonica microphone and Amplifier he hooked it up, I haven't been here in quite sometime but it will be well worth the drive to get more musical items, thanks again you guys are the best!!!!
Danny Milstead
Made several purchases in the past year. Banjo last December and drums sticks as well as guitar picks. Everybody seemed helpful and the price wasn't bad either.Recently purchase a CUBE and Mic equipment as well as a Piano bench. Service in the stor eis outstanding.
Service on my last visit was not what this retailer use to be. I will not return for anymore of this attitude and wallet abuse.
John Tate
The staff members I dealt with (Tony and Dayne) were absolutely fantastic!! They were friendly and very easy to talk with. I worked at a Long & McQuade, in Vancouver, for over 14 years … so I know a thing or two about the music retail business. As I said to both of them … "I went into a Guitar Center and wasn't impressed with the service. You guys are awesome. I'll becoming to Sam Ash, from here on out".
Meaghan Maniacal
Hunter was amazing in helping us locate everything we needed for my son’s new trumpet. He left the store smiling and so excited to go play his instrument. He got to ask every question he could think of and she answered every one with enthusiasm. The vibe there was very welcoming
Joseph Jette
Honestly, I was blown away. I wanted a pedal to get more from my Marshall, and I didn't know a lot. I was asked if I needed help immediately. He was genuinely interested in figuring out the sound I wanted with the equipment I currently use, and immediately know what I wanted. He arranged a set up of my amp and guitar and brought 3 pedals. I played through each while he explained and adjusted each to my sound. I found exactly what I wanted.
I've tried to do this at other music stores, but it's always been a problem. Associates either don't have the experience, they don't care, or they're lazy. I have purchased pedals before only to return them the following day. Anyway, I don't write reviews but this experience was a surprise.
Maria Jacobi
Awesome Customer Service ! They always have someone taking care of you at all times finding what is best. Thanks to Ira he made my son comfortable in order to find a guitar.
Teale Matteson
I was referred by the owner of Cowtown Guitars who sent me there. The Store Manager himself welcomed me and got Assistant Mgr Joey to help me find and play the 3 high-end models I was interested in. They let me do my thing and learn more what my tastes and preferences are vis-à-vis those guitars. All staff acted as a team and placed no pressure on me. So refreshing! I only bought strings and accessories this time, but I will definitely bring my business back to Sam Ash Music!
HankyPankyFranky
Shout out to Nick! This place was dope everybody was super helpful. I’m getting back into playing Saxophone so I needed a little help getting the basics as I haven’t played in almost a decade. Nick was very knowledgeable and helped me every step of the way.
Good Night
Amazing, the staff is very attentive and warm. Everyone has a professional attitude and knowledgeable.
Ive spoken to everyone in that store only 2 times and already feel like their family.
Mitch is thee BEST great guy all around extremely knowledgeable
James Masuda (banternlantern)
Zach worked on my guitar a bit, just needed a simple truss rod and bridge adjustment. Every time I’m in, he’s knowledgeable and friendly. All staff here are, and as many times as I’ve been in, I have never felt pressured into purchasing something I can’t afford. Highly recommended.
Fred RM
This employee walked up to me and asked me politely if he could help me. Not only did he show me what I was looking for but actually taught me more about the product that I couldn't find online. He tested out the equipment like a professional and even agreed with me when i went with a cheaper product. Made me feel comfortable about my purchase and even sold me more product at the register because like a good salesmen he said it would help and it did. I remember his name Nathan Dyer, because he circled it on my receipt and told me if i had any problems or questions to call. This guy needs a promotion.
I've done 10 years of customer service this guy is the best I've seen.
Chance Anderson
Favorite and only music store I'll ever go to. Use to like guitar center, but always had issues with them being more "get in get out" and they always seem to have a problem with people playing the instrument (especially) if not buying. But Sam Ash has been amazing to any friend or acquaintance I send their way. They always make me feel welcome and have no problem answering any and all of your questions. Everyone is super down to earth and it feels like a local shop. They even do little events for people writing music and performing and ect. If all your used to is guitar center (not telling you to switch sides) but maybe it's time to check these guys out. You won't be disappointed and you can always tell em I sent you :)
Stephen Ignatz
Awsome service. I was at a Guitar center the day before and they were rude and did not even help me. Sam Ash and a guy, I think his name was Joey? Gave me GREAT service and help to buy a guitar. I would recommend Sam Ash for all my music needs. Thanks.
Clint Kolb
I’m a huge Sam Ash fan.
I moved from NJ to Nevada.
I found a Sam Ash near me.
What really got my attention was the people. I had known the staff in the NJ store for years. When I walked into the Nevada store the staff reminded me of the NJ store. A nice group, everyone I talked to at the store was super helpful.
I will only purchase from Sam Ash.
I will not go to guitar liars again.
Thank you for a consistent sales staff.
Frank N
I just bought a Presonus 64S mixing console at Sam Ash on Maryland Parkway. Nate had shown me some other models earlier this year but they were not quite what I was looking for. Then I found the Presonus 64S. Nate and Mitch checked out the included software for me to verify that I was getting everything that I wanted. Great service. Knowledgeable and helpful. I was able to get the perfect replacement for my defunct Mackie D8B that I had been using previously. I shopped Sam Ash specifically because Nate was helpful and non-pushy when I was looking earlier in the year and he was knowledgeable about the features as well. Guitar Center just doesn't have the helpful soft-sell approach that Sam Ash has. Glad to do business with them! And very happy with my new board!
Elida Deluna
Sam Ash Music store in Las Vegas is my music store of choice. It consistantly delivers what I'm looking for in a complete experience. Its just got a great feel and great people. Merlin helped us this time and it was awesome! There re music stores and then there is the Sam Ash experience!
Oscar Segundo
First time here, I'd definitely come back for future purchases. Joey Gonzalez helped me out and took care of me buying an acoustic guitar. Him and about every staff member would ask if I had any questions or if I needed help with anything.
Benjamin Grove Jr
Came in to look for a beginner acoustic guitar and pick up some books for orchestra. Received great service with no-nonsense advice. Great selection of instruments to demo. Planning to buy my digital piano soon!
lvwatchgal
The sales rep (Merlin) really knew his stuff and I was impressed by the number of items they actually had in stock. It was a quick and easy decision making process for me, and I am very happy with my purchases!
Elizabeth Campbell
My husband and I received a good reception at the store. My husband purchased a guitar and an extended program; however, the sales person did not offer a pick nor a hole guard. My husband could not understand why he did not suggest these items, however we enjoyed our visit .
Clay Hackett
Great selection, helpful staff, fair prices. I bought a used pedal that works great and was very reasonably priced. A better maintained facility than my local store in Orlando. Good job guys!
Rob Franklin
Older shop in Las Vegas but very attentive, great with questions and really work to "earn" your business. Very refreshing after standing around at their competitors shop for 50 mins with some standing around saying "you have to wait for the drum guy." I'll go here first in the future!
Joel Baughman
Having a professional like Dustin available to answer all of my questions and to be able to see the differences by handling the guitars was much better than buying online, sight unseen. First class service, awesome "in stock" items, all at the same price as online "sale" items. Highly recommended!
Laura Sanchez
As a former band director, I was very familiar with Sam Ash in NY. I was happy to find that the store in Las Vegas was even better. I purchased a trombone for my nephew. The prices were competitive and there were many choices. Hunter, my salesperson, was excellent.
Richard DeLabio
I’m addicted to two things — over-the-ear stereo headphones and drum practice pads. I “needed” another practice pad. The store’s selection was good and the Las Vegas store had just the pad I was looking for.
Brett Rigby
Sam Ash is the only place in Vegas I'll take my guitars or buy my gear. Somehow they've maintained a "mom & pop" vibe with customer service. In fact, they have signs up with Sam's personal email. I'm big on customer service and professionalism so I loved that. Zach in guitar repair is fantastic and cares so much about each guitar. Recently I HAD to go to Guitar Center with a friend, and our experience there was dreadful. Just another case of proof that I'll never leave Sam Ash.
Jose Aguilar
I've been there a few times playing the electronic drum sets and asking the worker there numerous questions and he gladly answered them all. I finally went back to make a purchase earlier. But, he wasn't there. But, someone else gladly helped me out. Definitely going back and recommending to my friends.
Mikell Gamez
As I was paying, I heard two employees talking about buying a used guitar from a customer. They were whispering so I thought I'd listen. Unlike other places (cough cough Guitar Center cough cough), these guys basically said, "no, I don't I justify buying this from him. I can't give him what it is worth to him and I couldn't resell it with a good conscience." Good to see employees are honest even when they think no one is listening.
This is why I skip GC and come here instead.
Chrysillis Collier
They are very helpful and friendly. I brought my electric violin here and they helped me get accessories that worked. That's because they opened everything and hooked it up first to make sure it worked 100%. I'll be back here for future supplies!
Damage Jack
Zach in guitar repair / service deserves abundant praise for his generosity and depth of knowledge. My Squire Vintage Modified Jaguar isn't a guitar worthy of a lot of time, not a custom instrument, not expensive in the least. But Zach took the time to walk through the arcane and, let's be honest, wack aspects of my piece. I learned more from him in 5 minutes than in ten Youtube vids and an hour of googling / forum reading. It was uncommon and, truly, it made my day. When I left, the manager asked me if everything had been taken care of. "Yep, I discovered that guitars use picks, so I should probably use one on my guitar," I answered. I think he understood my joshing, not sure. But what I should've said was thanks, Zach and thanks Sam Ash Maryland Parkway.
Johnn Jones
Always a Five Star experience from Tony in Pro Sound and Audio! Always great service and a warm, friendly atmosphere. Thanks Sam Ash Pro Sound! You've got a regular and committed customer.
Vera Anderson
Dane in the guitar area is amazing. He is so helpful with answering any questions you may have and he knows a great deal about all the equipment! I love Sam Ash more than any other instrument store in town, they have a better and wider selection.
Taz
I went in a few months ago & I had an okay experience. I bought a drum set & no one informed me on anything, they just handed it to me like that. Was totally disappointed.
Went back about a month or so & totally different. The manager, (not sure of his name) but he was really cool & friendly, very professional. I'd highly recommend him. Shoutout to him! Give him a raise! Lol 😝 I give him these stars btw.
lilboogie lyons
I traded in some old antique guitars I’ve had in the past and purchased a custom hummingbird Gibson and although it took a while for the Gibson factory to build my guitar the experiences I have had at Sam Ash guitar store is professional and I felt welcomed I got to go play several guitars and over the course of the months waiting for my guitar I have developed some relationships with these guys they’re fabulous people I will continue to do business with these people the rest of my life
Bj JERROLD (BJ)
Appreciate the time and conversations I had with the staff at your LV store. First time for me visiting one of your store outside of NYC. Special kudos to Jayson who helped me try out and eventually purchase the specific item I did not want to buy (instead of the newer, flashier items I came in to test out). Sometimes, the older models (updated) are still the best. Now that I know where the store is. I'll add to my favorites list.
Gakuseinozen
Excellent service. Went in for help with a new string and tuning on a banjo and was out of there in about half an hour. All the staff were very friendly and helpful. Their guitar repair specialist was very knowledgeable and didn't even charge us for the service, just the new strings and a tuner.
Thom Chrastka
This is my "go-to" music and audio needs place in town. The staff is attentive without smothering and knowledgeable without being patronizing. That's refreshing in comparison to the other much more major name chain of music stores. Nathan found that the studio boom stand I was looking for was cheaper on Sam Ash's website; he went and price matched it without my having to ask.
Erika Rodgers (Nikki)
Worked with Tony he was great and very helpful with helping me and my husband purchase his studio equipment.. it was my first time in the store and I loved all the different pianos you can play with lol
Steven Six String
I can't say enough good things about these guys ! My experience has always been A+ with them .... friendly , very helpful , and knowledgeable. Everybody in the guitar department is great especially Dayne , Joey , Tony , and Marcus , they're my "go to " guys !
Christine Renaud
I went to Sam Ash on Sunday, for a gift my granddaughtera birthday. She wanted b flat clarinet sheet
Music not knowing where to go I remember Sam Ash
The music store. We went just as opened. Looked around could not find what I was looking for, asked the lady at the counter who was already busy, she was very kind and directed us to the music. I do not know much about the clarinet so again I bothered the poor young women about reeds ect. She did not seemed bothered on the contrary she was very sweet
Expaining the pieces of the instrument. I did buy 4 books of sheet music and will going back very soon with my granddaughter for other items. Great Customer Service! The drum instructor was even trying to help us out. All in all a great place. Thank you, My granddaughter loved the sheet music!
Tomaca
Very pleased with the personalized service I received from Merlin. He helped me to pick out the appropriate equipment that suited my needs for performing out on Fremont street. I tried everything out tonight and all went well. I got the right gear. I’m happy!
Brad Stanton
Great store and excellent service. Brent in the guitar section took the time to answer all of my questions and helped me to make an educated choice. Service like this is seems to be rare these days, so I really appreciate it and highly recommend them.
Justin Hoggatt
I originally came in with the intent on getting some work done on my old beginner guitar. I was told, honestly, that it wasn't worth putting any work into it so I started looking at the guitars. Zack (the repair guy) stayed well over an hour past his clock out time because he loves what he does and wanted to help me. I couldn't have appreciated it more and left thinking I would continue looking. After a VERY unsuccessful trip to their competitor, Guitar Ctr, I made my way back to also receive top notch help from their sales staff. They took my trade in, helped me quickly when I was out of time, and made some very solid recommendations and demonstrations so I could pick the best acoustic for me. I chose to come back and even spent a little more on my purchase because it was true service and I couldn't have been happier.
L
Nice place to get any instrument for beginners or not.. and I was given good advice about my purchase...imagine that, sales staff that cares. Almost forgot I was in vegas.....
Stephan Camacho
I WALKED OUT WITH 8000 DOLLARS!!!
Sellers Wont let you try out gear correctly!
Sellers use marketing skills to continue the conversation even when you dont wanna be bothered in the first place, lack the knowledge for a proper store and repeated what you just told them about the gear, to make it worse he decided to turn down the amp that I was trying to purchase. wont come back. IVE NEVER WALKED OUT OF A GUITAR STORE WITH OUT BUYING ANYTHING THIS IS THE FIRST ONE AND YOU DESERVE IT. THEY JUST WANNA SELL STUFF. I'M NOT SUPPLYING A STORE THAT DOESNT LOVE MUSIC
Patrick Grijalva
Amazing Staff and a great selection of signature guitar models you won't find anywhere else!
ELI Guzman
Best Instrument store in Vegas, probably the the state. Very knowledgeable individuals within every section of the store. You don't really see great customer service nowadays. June 30th, 2017, I saw all employees that day, appear to actually enjoy their job and provide customer assistance around every corner.
David Warner
For the longest time I have been a customer of Guitar Center for my local music needs. I can't tell you how disappointed I am with GC and always leaving feeling that I was ripped off OR disappointed with customer service.
Two instances in the last month with GC -
#1 The new Scarlett Solo USB-C Audio Interface came out and I asked GC rep to hold me the device. When I got there they sold the last model. Spoke with the rep and thou they apologized still not good enough. Since I live in Las Vegas and moved here six years ago, the only music store I know is GC. Performed a search on the web for local music stores on the whim and Sam Ash popped up. Called them and they had the Scarlett Solo in. They held it for me and I was on my way. Didn't think much of Sam Ash and never heard of them, but I was able to get the product.
#2 Decided to sell my Line 6 Pod Studio Live Floor Pedal. Contacted GC and the rep says over the phone "Sure, we can take a look at it and shouldn't be a problem". Few days later, dropped by GC and they couldn't accept the pedal because they had extra in stock that they bought from other customers. Again, the rep didn't even bother to look ahead of time and wasted my time. So I am sitting in the parking lot ready to drive home when I thought "I should call Sam Ash" and of course they bought the pedal from me. AND BONUS more $$$ than what GC would have offered by far. That surprised me!
Now, getting to the customer service - there is one individual Dayne that stood out and went above and beyond. Was there in the store for a few hours, discussed guitar strings, cables, and home recording. I contacted Dayne and discussed a noise issue that I was having with my Scarlett Solo. He told me bring your guitar, cable, and the scarlet into the store. So we troubleshooted for an hour and discussed line interface, noise, presets, line filters for power. Now, this gives me ideas of testing at home and possibly purchase noise line filter.
In all I am very pleased with Sam Ash and probably if all, never go back to GC if I have too. The staff and Dayne are very friendly and the way customer support should be.
David Guillemette
Salesman was very professional and knowledgeable of products we were looking for. He made positive recommendations explaining why he made them.
Jan Piedrahita
Excellent experience. Big music store with a huge variety of instruments and parts Brian was extremely helpful and pacient.
Tony Miki Cuellar
I am always greeted by staff at Sam Ash and they always provide professional service. I refuse to go anywhere else, here in Vegas, for my guitar needs. Sam Ash is the best!
Ben White
We went in to "look" at electric upright basses. They only had one but it was one we were familiar with. To make it short, we purchased it. The staff was easy to work with. Most of them were not familiar with the bass so they played with it right along with us. Fun!
Josiah Asher
Sam Ash is now my forever go-to music destination. The staff was overwhelmingly helpful and friendly, and I greatly appreciated all of their help. Incredible store!
Anthony Jones
Great experience on a casual visit to Sam Ash in Vegas. Employees were totally cool, offered to bring down the Gibson Flying V custom that I was salivating over, which I chickened out. We had a great conversation about seeing Mastodon the night before. Good stuff.
Mojave Rail Fabrication Ltd
I am not a musician but I go here for anything like headphones etc; much better than the chain electronic stores because the staff is so knowledgeable and helpful. I recommend you consider going here if they sell something you might otherwise buy elsewhere like best buy etc. Service here is first rate and a really positive and friendly experience.
johnjuan snownieve
One of my kids wanted to learn piano and a coworker recommended this place. If you are on budget why go to a store that sells size pianos when you can get a great keyboard here one you can carry around even if 88 keys so hopefully my kid will stick with piano but if not at least we didn't mortgage the house to get a full size Yamaha or Steinway even so expensive great salespeople at Sam Ash and they really knew their keyboards and helped us pick the right one thank you San Ash
Caius Madison
I love this place, super friendly staff and guitar tech is a wizard. Place has a nice atmosphere, and they will let you play nice guitars same as low tier guitars. Recommend for certain.
Rob Ray
I stop by this store whenever I am in the Vegas area. If you need any kind of set up or work done they are the best! I have also purchased guitars from this store. They have the best staff and they absolutely know their stuff.
j_Liz _
We came to check out the guitars. They have a good selection and they also sell used gear. Everyone is very laid back and very nice. You can play with all the instruments (respectfully ofcource) and try them, so you can have a feel for it. They let you do your thing. Definitely a place to check out if you haven't.
Ling Ling
I’ve been coming to this store for years and they always hook me up with great deals and discounts. The workers here are really cool and are always quick to help me find anything I’m looking for. Better than Guitar Center
Bill Sterling
Had a great time at Sam Ash in my buying experience. Tony was a real pro and fixed me up with just what I needed and within my budget.
I was out of the music business for a long time and was reluctant to get back in it....even as an amature.
Spankin thye plank again!!!!!
Judi Schmidt
The store was amazing to walk into. The customer service was excellent and the sales representatives were informative. They helped guide my husband to exactly what was right for him. I would recommend this store to anyone.
Luni “Tha Game Changa” 1200
Walked in and was greeted by every associate, the best part of this store is how much product they have in stock and the ability to demo it unlike guitar center. They guy that help was very helpful and got me in and out as fast as possible
misc2011
I received excellent service from Mitchell, in pro audio and picked out the midi controller that was right for my band! Everyone was knowledgeable and helpful. I will purchase more here. Better than shopping on line -
Mr Polo
Sam Ash is a great place to relax even pick up a horn and play some music. I like looking through the music selection, admiring some of the instruments, or talking to the guys in the guitar shop. Always a smile always patient.
I've always love the peace and serenity what I enter in to Sam Ash at the Maryland Parkway and Karen Avenue intersection.
Appreciate you all
Jesus cares. Mmm
chie onse
Thank you Mitchell for your assistance, advise and quality of service. I'll give (10+10+10+10) and God bless Las Vegas.
Joshua Moyer
Absolutely amazing store. Customer service is great. All the employees actually know what they're talking about, prices aren't too bad, and when I needed a repair on my electric he did a fantastic job. I'll never shop anywhere else.
Clay Pruzinsky
The best customer service. My son and I were shopping for a Bass for him and everyone here was so helpful, friendly and excited to see another young person want to play an instrument. It was a memorable experience.
Edward Stephens
Store rep Randy was very helpful, competent, and courteous in helping me purchase a resonator guitar. Delivery was on time, and the guitar was in excellent condition. Ted was also very helpful. I will be back.
Julie Feingold
IWent to buy a tuner,but checked out a sold state amp to see if they've become any good. Wound up buying an Orange amp with built in tuner. love it. Salrs personnel were great; courteous, knowledgable and patient. samAsh customer since 1962. Better player than typist.
Matt Pencak
Love it here! The staff here is just as friendly if you are there to just buy strings as they are if you are buying high dollar musical equipment. They are very knowledgeable and if they don't know something they will find someone who does.
Lynn barnes
Very very knowledgeable team everyone knew exactly how to answer any questions i had i ended up buying a beautiful bass guitar and amp . thank you everyone who helped me with a great buying experience
Rodolfo Garcia
Great guy give us a lot of attention he take his time with me and my son sebastian and give us all the information about the set of drums that we got thank you again
Benny Rietveld
It's a tough industry to be in, but I've watched Guitar Center slowly slide downward into complete decrepitude. So now whenever I'm in town for work and need something, I go here. It's a more well-rounded music store (all of the ones I've been to, NYC, L.A., and elsewhere), and the service is so much better than GC.
Bobby Righteous
Yesterday I went into Sam Ash on my lunch break to browse their acoustic guitar selection. I was helped by an employee named Dayne. I found an Ibanez acoustic guitar that I wanted to purchase, but took a lot of time debating with myself on wether I should spend the money or save it. Dayne was extremely patient, not a pushy or rude salesman like I have experienced in the past. After I made the decision to buy, Dayne was very helpful with picking out a case and accessories. Good employees who are happy to help are rare these days. I recommend asking for Dayne at Sam Ash for all of your guitar needs.
E. Mohammed
Richard was very helpful in assisting our son with the purchase of electronic drums...he has gone above and beyond to make sure that everything works...Thankyou you Richard!!
Aaron Rico
I went to sam ash to find a part for my aucostic bass guitar and i walked out with a brand new ibenez 6 string bass. Ive been looking for a 6 string bass for about 15 years i found it at sam ash. The bass i bought was screaming at me. The staff at sam ash was very professional and knowledgeable and really fun to be around needless to say ill be going back. They have a very good selection you wont be disappointed. Thank you staff at sam ash .
Rick Suiter
Best guitar setup I’ve ever had. Guitar just sings! Stays in tune beautifully! Zach is the best! Can’t wait to bring him my 2 other guitars.
Michelle Yates
My Dad gave me my 1st guitar. I took it into Zac (at the Maryland Pkwy store) and dropped her off.
I picked her up today, and I am beyond happy ! Everyone was so nice and helped me so much. I wanna say thanks to Zac, Brent and the entire team. Thank you for helping me get closer to my dream.. ❤
Patrick Caffey
I've gotten to the point, even though Guitar Center is much closer to my home, where I go to Sam Ash instead for almost every significant purchase. The customer service is significantly better, and overall it's a much more pleasant shopping experience.
Tyler Holland
Sam ash blows guitar center out of the water. They are helpful and knowledgeable on what they are selling the staff are always very friendly they walk up and ask if you need help finding things and don't try to over sell you on things you don't need. As long as there's a Sam ash around i will always go to them
Negative Bravo
I've gone in here a few times, and their prices are considerably lower than guitar center. The customer service is also amazing! The guys in the recording equipment section really know their stuff and have managed to help me find exactly what i was looking for!
D M
Store is awesome! They close late too!
So that’s a plus.
They tuned my violin and suggested a few things necessary for my instrument. Overall they have everything you need🌟🌟🌟🌟🌟 …
shant hovannesian
i do shop a lot over there but experience that I'm having is very comfortable specially when the staff members from the managers to the floor sales associates that they care and they deliver that's a professional manners which make you go and buy more.
so this the store needs to be visit first then you will find out the your self the momentum that I'm taking about
Great Store not to mention every state and city that i lived visited whether NY NJ FL. CA. now Las Vegas they have the attidute to ward the costemers because one more time they care
Luis “lpotr4” Pangilinan
Sam Ash's drums department has a very knowledgable and friendly staff. They are all willing to talk shop and answer any questions or concerns you may have about your purchase or gear of interest.
Sean Akari
Awesome service along with a huge selection of cool toys! They let me test out and sample several studio monitors without making me feel rushed or silly for asking questions. Definitely going back.
Reality Check 101
Daughter piano key went out after about 4 months and instead of just fixing the key they gave her a brand new piano and upgraded version. thank you wish there were more places llike this that value customer service. while there we even purchased a guitar for my son.
Brian Chamberlain
Brian was so quick and thorough in his explanation of bass guitars and amps. He had great ideas and steered me in the right direction. Love our new bass!
Michael
I brought in a Carvin guitar that hadn't been played in forever. One pickup wasn't working, and it had 20-year-old passive/active electronics that I doubt are common these days.
It took about 3 weeks to get the guitar back, but everything works now and the job I was afraid might cost upwards of $400 cost less then $200, including new strings and setup.
greg jones
Cool staff...they really want your business, treat you with respect...I dealt with Nathan in pro sound, cool dude. They honored their price match policy, matched/compromised their competitors price and shipped/rushed my item overnight no charge. I always shop their.
Dan Peyton
Have had three amazing times now with the Drum Manager Merlin when shopping! My son is now in high school band and Merlin has gone above and beyond to round up everything he needs to succeed...so thankful for people like him to help alleviate the stress of getting ready for school...thank you Merlin!
Beetle Barn
Jeff fixed an acoustic and electric guitar for me. He was very helpful and did a great job. The whole staff has always been very eager to attend to my families musical needs.
Justice Erickson
Friendly and helpful guitar tech. Sales associate better than most. Even for my awkard presence it was almost comfortable 😌 …
Ana Reyes
We had a really great experience. Great customer service and great knowledge in the product. Nathan was amazing he tested the product and went thru the instructions on how to use it before buying it. I definitely recommend going there.
Carter Addy
Always pleasant and helpful at this location. Usually have what I need at good prices.
Again and again I end up using this store.
Great sales staff. Mellow and on point.
dustin dohanich
Dane and Hunter are awsum the rest of the staff one and a half stars and that might be pushing it one of the 2 of thease guys should be running the store they actually make you feel like they care and I beleave they do. Heads up management get more people like this and you might stay in buisiness. I WILL BE BUYING FROM THEASE GUYS SOON THEY ROCK AND I WILL CONTINUE TO COME BACK becouse of Dane and Hunter thank you again.
Z R
Needed a hard sided case at the last minute to transport a signed Raiding the Rock Vault guitar back to London. They had the exact case for it and it was excellent value and top quality . Very friendly and efficient.
James Werner
Sales staff was well informed and knowledgeable. Took time to introduce me to the various products and their features. I came in with a budget and they pointed me in the right direction to help me make the right choice. J-Dub from Vegas
Jeffrey Barrett
Amazing selection, friendly staff, great prices - highly recommended. We were in town for a short while and found what we looking for with the help of the knowledgeable staff. No pressure and a fun place to shop for all things musical.
Berry Ruffin
Great store Brent the manager is Awesome very helpful informative and runs a tight ship. The guitars are Awesome. Excellent line of all types of guitars and drum equipment
Chris Rutledge
Always treated like family no matter what i spend there.. 100 bucks or 1000 bucks they have helped me and been patient every single time thans sam ash!
Mellacey Fourqurean
Brain in Drums was awesome, he took great care of my when I came in to get drums for my some @nd a keyboard for my daughter. I will be back only to see him when I get my bass and electric.
Jay L
I have WELL over a decade of relationship with Sam Ash Music stores nation wide. I was introduced to the guitar center about 8 years ago. There is no comparison. SAM ASH IS KING!!!!!!!!!!! I have purchased sound gear, musical instruments, lighting and dj equipment always with perfect honest input from the staff preparing me for the challenges of learning the new gear intricacies. I pass a guitar center 3 blocks from me to go across the city to get to sam ash and will continue to do so. SHOUT OUT TO PRO AUDIO GURU DORIAN!!!!!!! IF you doubt anything I said go in their, ask for Dorian and watch not only the level of knowledge but the spirit of assistance. Watch him not try to sell you what is the most expensive but what is the most excellent fill for your need.
Jose Ortega
Amazing customer service 10/10 will recommend to any friends visiting the area. And will most definitely be doing my future music gear purchases from them.
Hangtime with Ricky T
The guys at Sam Ash rock. Everyone was super helpful and very knowledgable. If you're looking for great service and a great deal on Pro Audio check out Sam Ash. I highly recommend them.
Gwen Kohout
Tony was very professional and yet friendly. He knew what I wanted ans and ensured that I have everything I need. Great experience and store. All of the staff was very friendly. Highly recommend.
Mike Monroe
Wanting to learn an instrument. Sam Ash was very informative and got me everything I needed to learn Guitar. I would recommend them. When I get ready to upgrade the guitar I will be going back to Sam Ash.
Christopher Oelerich
We were welcomed into the store, the young salesman we were directed to made sure we had all of the items we needed to get started with our new guitar.
Jose Martinez
Simply amazing! From the greatest quality instruments to great help finding exactly what you need. The staff are super friendly and help you out right away! its the perfect music store.
Don Wiklund
I had two tone pots replaced in my Yamaha Sa 2200. Reasonable price, great workmanship, one day turn around and Daniel was very helpful taking the time to explain my options.
Tommy Randall
Brent is a great mgr. Zak is the guitar technician. Both were very helpful
luis barragan
Really great service. Joey Gonzalez helped me and he really helped me find the right guitar. I would definitely recommend this sam ash and will definitelybe going back.
Stacia Tomlin
I bought a tambourine and the customer service I received from Brian was phenomenal. He's an excellent representation of the standard of the company. Thank you.
Octavia Hansen
This WONDERFUL man with ALL the answers helped me pick out the keyboard that I could use. Not too much, more than the minimum, and the power supply to go with it. He had all the answers, asked some musical questions and carried everything out to my car. Doesn't get any easier than this . . . well, maybe if he joined my band . . .
Janice Ross
Brian is the best!!! Knowledgeable, friendly and always helpful. Brian is the reasons we travel 2 hours to go to the store.
Daniel Bell
I was in a hurry to get to a gig and wanted to pick up a Korg Kross 61 key keyboard. Though the salesman was busy, I told him my dilemma and he immediately rushed to the back grabbed the keyboard, wrote me up and I was out of there in less than 15 minutes. That's what I call good customer service.
Dan
Las Vegas
Rodney Hinojoza
Sam Ash is the place! Quality gear, great customer service! Amazing deals! The one stop shop for all your musical needs!
Bobby Keyes
The Las Vegas Sam Ash store is exactly what every musician should expect from a supplier: spacious, clean, well-stocked, and a friendly helpful staff.
Russell S Tanner
Great store, big variety of inventory, some gnificant deals and good people giving excellent customer service. I like this place.
D'Andrea Dunn
Euodia Moore is the absolute best!! She is so attentive and involved in making my son not just a better musician but a better person!! She is a blessing to anyone who meets her. So thankful to have her as his instructor!!!
Denise Katz
Heather was so helpful!! I have not played a flute in 4 decades as I told her. No problem she told me. She was so right! Thanks for pointing out the finger charts
Gregory Psotka
Both the gentleman at the door was great directed us to the right department. The person in the guitar department helped us out and was great. Thanks guys
Rute Reis
We love that store we buy a trumpet 1 year ago for our old son and we buy already a violin for the other son to everybody help and are kind when we have a problem...the lady in the trumpet department don't remember her name 5 ⭐ she's amazing...thank you to all team.
Ray White Sr
What a great store ! The staff are totally into service, and have the knowledge to help you make a choice of musical equipment that best serves your needs. This is the place I go to before going on tour.
Jason Jenneke
A candy store for musicians. All the latest music tech and friendly people to help you check out the equipmrnt you need. Love this store.
Nar Galvez
Thank you Tony for your great customer service and knowledge on my DDJ Pioneer purchase, I will definitely be back for the rest of my gear.
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Excellent while getting one of my guitars fixed I found another addition they took extra care to give me the best deal possible which included setup and guitar case. Also their guitar selection blows guitar center out of the water
L.J. Cunningham
I went in to buy some accessories for my guitar and the everyone in there greeted me and the man that helped me spent time getting me the right things. Their service was 10 times better than guitar center.
Toni Watts
Everyone was so helpful and courteous in helping me purchase a ukulele for my granddaughter. And it was just fun to see all the instruments. What a great store!
j d
Long time ago this place was MArs music.. It's just as fun to visit now as it was back then. Shout out to Bryan in drums
D. Bryce Finley
My guitar lesson with teacher Jon Jacquemoud was great. He is very friendly and knowledgeable and genuinely cares about my progression as a guitar player.
bryce finley
Sarah “Blue Dragon” Weber
For the most part, most of the employees are nice, some are even helpful. I just wish they had more and so then they could tell me what choices they have, but when you only have one choice it's depressing.
Juan Salgado
This place is amazing. Good service, quality, and brands. Trumpets, keyboards, drumsets, guitars and lots more! But yes i do aagree that their drumset inventory should be bigger. Otherwise it is great!
Rock Temple Church
These guys are great. Friendly and knowledgeable. I’ve been to this store dozens of times in every department. I won’t go to another music store.
Gilbert Herrera
Being left handed, guitars are hard to come by. Last week while in Vegas, I found a left handed Gibson Les Paul. Thanks to Tony, I now have my dream guitar, and it plays awesome! Thank you all!
Andrew Beldy
Quick and friendly service from a trusted brand and knowledgeable staff for almost a century. In these days of online shopping take a break and go visit and engage in person, you won't regret it.
Cabrera Leon
The sales rep that helped me out was very friendly and knowledgeable. I can remember his name but my first experience at this store was great.
Vince Dean
Friendly people and a huge selection make this a great place to shop. I would always prefer Sam's over "the other guys" for guitars, amps, and accessories.
Michael Bounce
They’ve got everything you need. Bought something I didn’t think I’d be able to exchange and Erik took care of me. Super friendly place
Jeffrey K. Kucera
This was my first visit the store was big and had a good selection of equipment with a friendly and knowledgeable staff. I will definitely be returning for my musical needs.
Sascha Bauml
The Guitar department knows his stuff! I needed specific gear, he was more than able to give me the right information making sure I got what I needed for my recording sessions.
RANDAL KIRK
Awesome service and knowledge of products. Tony Had everything I needed and his customer service was excellent!!
Will definitely do business with this company again.
Kimberly Balandran
Best servise ive got & the boss was very nice & helpful he brought 10% off our shoplist !! Im voming back to get more stuff this week & i give props to Ira Gerb. To helping us great service !!
Christina Nakamura
I went shopping at The Las Vegas Sam Ash Store, and the sales person , Hunter, I believe was her name .She was very helpful and knew her products and made wonderful recommendations I am pleased!
V. Haven Davis
HEY SHOUT OUT to Mitch who is AMuse of a rare breed...service.
Mastery leaves traces.
is the best...actually He agreed he will be my Mentor on the show+tell-a-vision. We already captured the first #SpontainYsongz. Don't be a ghost 4X mass.Thanx V
John Kiehlbauch
they had what i needed and didn't try that typical up-sale crap like "the other big box chain" .. they could use more high end gear in the recording dept at the Las Vegas location tho
Mitch Wild
I was haveing a major drum peace problem with manufacturer. Mr botha and his professionalism along with his staff took care of it i was than pleased with thier responce and the options they afforded big props
Maggie Gardner
Ken Kirby is the coolest man I've ever met! He got me started with my first concert ukulele, and I'm excited to see where I can go with it.
James Miller
Always have a great experience with Sam Ash. Been a customer for almost 35 years. Love these guys.
Michael Petta
Sam Ash is the only store that has been very good to me ! The customer service is excellent! The pricing is great ! I will continue to be a customer and I will tell everyone that I
gregory galazin
Friendly and knowledgeable staff. Wide selection of instruments. No sales people looking over your shoulder. I think I played every base in the store.
Shawn Whitmer
They will match any brick and mortar or online prices. Most employees can answer your questions. Very quick in resolving any problems.
Thomas Wiltse
Awesome music store great service. This is the second guitar i have bought there in a year.
Dr. Sid Viscious
Really took care of me. I’ve been going there for over a decade and whether I spend a grand or pickup a pair of sticks they treat me right. A lot of true musicians working there too.
Jason Steele
Knowledgeable staff nice music wall
Almiera Andanar
I already knew what I wanted so it was a more of grab and go kind of thing. I like how fast the employee was. He simply picked up the item and rung us up and he was friendly. They all seem to be.
Nicole Whitaker
Instrument repair: Zach takes such care in every repair of my son’s oboe! If you want detailed work done that lasts for a great price, this is the place!
Robert Doran
Dustin Oatley was everything a good sales associate should be. Knowledgeable, considerate, personable and relatable. Good work and keep jammin.
Lidia Rich
Great experience, Tony the drummer a knowledgeable person, he adjusted my pedal right away , Live Long and Prosper Sam Ash
Chelsea Penson
They were very helpful! There's so much to choose from as well. I would definitely recommend this place to any music lover!
BOYBOY DUFF
I’m happy when I’m at the Music 🎼 🎵🎶 Store and they always hook me up I like Sam Ash music Stores 💯 …
A.
DRUM DEPARTMENT is great! the guys there, Tom and Brian, are the best! there is a serious 'No BS' policy, and they will help you find what you really want - totally recommend it.
gisele pimentel
My wife and I went here to purchase a wireless mic. The staff was friendly and informative. We will be returning for sure!
John Zorich
I bought a Marshall practice amp.been buying from
Sam ash for years.sales people always nice there.
R T
Never thought I would say this place had their stuff together especially growing up and going to the locations in California (san Fernando valley). This place is hands down the nicest, most friendliest, knowledgeable workers around!
Alegend Studio
I agree that their customer service was better than Guitar center at town square. They treated all their customers the same vs GC goes by your willingness of purchasing.
Nomad
Mitch in pro audio/keyboards was awesome! very helpful, friendly, knowlegable, easy to work with. What more can you ask for?
Ashley Walton
Great customer service! All of the items I needed were in stock. Very happy with my purchases. I highly recommend
GE&P Management
Called before going ALL THE WAY to Sam and was told they had what we needed, then got there and they didn't have it. However the sales guy found an alternative.
jerry gunter
friendly and helpfull .engaging and interested in
my experience. an enjoyable day.
Kenneth Williams
My experience was great,
I will go back again and again
They always have just the right
Equipments I need
Thank you.
Nicholas Colton
Great store, with helpful staff always keeping a look out for any customers with questions or concerns!
Jeff “GRIPtheSTEEL” Licudo
We came in to buy a ukulele for my daughter. They helps us out with what we needed and didn't try to over sell us with unnecessary items.
erik johnson
Slash anaconda Burst Gibson Les Paul. Thanks Bros this is an Awesome Instrument and the service you provide is a blessing I could not be Happier with the Purchase 👍👍👍👍✌️❤️👍 …
Alan Velez Nunez
They have a variety of instruments to choose from and have great customer service. They have good reeds and mouthpieces at great prices.
Deby Swartz
Each time I went there for this purchase they were more than helpful. Because of their professional manner I added an additional purchase to my original one.
Michael Lucarelli
I love this store. Always satisfied!
Jeff Sroka
Considerate and helpful staff & manager contributed to one pleasant afternoon. Left with a Taylor guitar and couldn’t be happier.
Alan Gruskoff
The Sam Ashkenazy store in Las Vegas is a treat. A full range of products, well stocked. Sold by knowledgeable staff.
James Dawson
It is important for me that the salesmen know more about what they are selling. For me, people here are pretty much knowledgeable not only about their products but also music in general.
Alberto Maligmat
Brian in charge of bass amps was superb in his knowledge of specs and watts.
Phillip Hanson
The store is full of professionals, and you have what I need at at least as good of a price as the other guys. You're 85 miles from my place, but I come here whenever I can.
Karla Huntsman
LOVE Sam Ash. The atmosphere in the store is great! Friendly! Helpful! Expert!
I highly recommend them.
Glenn Moses
Great service. Jeff, the luthier, knows his craft and will care for your guitar as if it were his own.
Leon Gilliam
My experience is always great there. Everyone is friendly and they greet you as soon as you walk in the store.
Omar G
Justin Seacrest was knowledgeable / helpful over the phone despite not having the item I was looking for in stock. Top notch service.
Michael Rippie
I need a hard case for model N06020954 . The other number is HB15TS
Joe Esgar
Great staff in a great store, would recommend to anyone for their musicians needs
Ken Brown
Nice place. Whenever I get to Las Vegas, I like to stop here. They always have something I can't live without!! And the people know what they are doing. I'll be back!
Tim Johnson
Very customer orientated. I was asked if I needed help shortly after walking in the door. Other places your lucky if you get a hello.
la pi
great service. Friendly sales person,
Got every thing I needed.
Thank you all at Sam Ash
David Sebastian Bach
Wide selection of quality musical and sound equipment. Friendly, helpful staff.
taniaperez633 Miss Perez
Erik is the best worker!! He help me a lot every time I need something from this store!
Javier Cuevas
Just wonderfull the staff are gret i do highly recomend tbis place.
Karin Denise
Excellent service quick easy and out the door I love Sam Ash please build one up in Reno!
Bigg Worm 2002
There friendly and will give you the best advice my man Tony got me sounding good
Cynthia Kaplan
It was a very nice experience . Hunter was very helpful and friendly, knowledgeable as well
I look forward to continuing our musical experience together
Max Mitchell
They're always helpful knowledgeable and provide great service..... I no longer order equipment I personally shop with them
Lorenzo Lovato
Good sheet music selections for band instruments. Shout-out to Caleb and Ira for their awesome service
Paul Singh
The best variety and coolest staff by far. Thanks Sam Ash for your outstanding customer service skills and knowledge base.
Gonridnponcho
Our daughter ha been taking lessons and performing in Rock Band for almost 2 years now. The place and staff are great.
FELIPE L. SPRAGGINS
THE STORE WAS CLEAN & ORGANIZE AND THE EMPLOYEE'S WAS GREAT WITH SERVICE THEY HELP ME WITH WHAT I NEEDED AND WAS NICE,, THANK YOU FOR THE SERVICE,, Sam Ash Music Store.. ( CHOOO )..ONCE AGAIN THANK'S,, AS A MUSICIAN YOU'RE ALWAY'S NEED SMALL ITEM'S, FROM GUITAR PICK'S TOO A SOUND SYSTEM,, THEY'RE THERE FOR ALL YOUR NEED'S THANK YOU,,!! ( CHOOO )..
reese edwards
Awesome store been years but the Vegas location is great too. Friendly staff.
Mario Velasquez
It's great store I hilly recommend go to the store the personal is very friendly and helpful my grandson he is only 2 and half he likes me to take over there
Eleyahu Yoel
Don't have the time sorry, but the staff at sam ash was impeccable
Thsnk you so much,
Eleyahu yoel [ aka -
Daremoe E Jan-Jan Lovejoy
Jef Robinson
Great selection, prices, service, etc. I also take music lessons there weekly. Great staff to work with.
Oscar G
Everyone here is welcoming and knowledgeable. Every visit is a great one. Much better than Guitar Center
Steven Meltzer
Nathan was very knowledgeable and got me in and out quickly while working with other customers.
Paul Burn
Joey was exceptional in the purchase of a ukulele for my granddaughter. An excellent experience!
miles mcdonald
It has been about 8 years since I became a Sam Ash customer and my experience has always been positive and continues to be so... Thanks!!!
Thomas Vargas
Helped me choose a guitar that fit what I wanted to play and was within my budget. Helpful from beginning to end.
Benjamin Meacham
I love Sam Ash. The employees are consistenly friendly and helpful at the Las Vegas Sam Ash (the only one I know),
Trish Montenegro
This place is great! The staff is Very helpful and just a all around place to be if you like music. Bring back open mic night
Angela Valdez
Knowledgable was friendly and helped us pick out my daughter's first guitar.
Michael Nagy
Sam Ash Las Vegas, best Guitar shop in town, ask for Bret in guitars.
This guy is top shelve.
Nancy Ames
Barry was such a patient teacher with my 7 year old. Very nice and kind.
Baxter Everett
Always super service great people
walter hargrove
They were very friendly.Showed them what I needed and they immediately pointed the part out.I'm a very satisfied customer.
Richard Powell
Great selection and even better customer service. Staff is very knowledgeable.
Oscar Gomez
My go to music store for over 10 years. Never once have a had a bad experience
Chris Kaul
Fantastic experience. The associate was attentive and very helpful. My son loved everything.
Stan Leonard
Brian in Guitars and Nathan in audio are very knowledgeable and professional. Thanks for all the help guys!
Todd Hanning
Great support and super selection. Needed a good light board and they had exactly what I needed
DJ L-QUEZ
Very friendly knowledgeable staff helped me find what I needed quickly over all just great service
Abe Sprinsock
Wide selection of instruments and related gear, plus friendly, laid-back staff who let you browse and play to your heart's content.
R Tonka
My favorite music store. They take care of everything for our band.
Ronda Dolesh
Everyone was very friendly and welcoming and I was checked out very quickly.
Patricia Newell
Easy and fun.. they searched what was in stock, left with the correct music theory book for my student!
The Hartline Trio Greg Hartline
Excellent. Salesperson Marcus Dean was exceptionally helpful.
Jimmy Smith
The agent that help me with both knowledgeable and helpful he didn't either rush me or push me into any specific purchase but assisted me in what I came in for
Jamie Dunlap
Great staff. Very knowledgeable about the gear they sell..Jamie Dunlap (South Park)
H Russell Sleight
Fast friendly service best repair shop in town will go their again
Mason Rosas
Well treated and taken care of
Richard Rhinehart
Great team they have here! Absolutely awesome! Thanks for all the help guys. These speakers are knockin!!!
Fernando Baltierrez
I have a great time buying what I needed I strongly recommend to visit Sam ASH music store
Wesley E. Huckins
Excellent staff that took the time with me while searching for another guitar without being pushy! Thanks guys! You rock!
GUSTAVO MANUEL RAMIREZ REYES
Definitely Vegas store is the deal, but Erik Hernández is the groove! Thanks a lot guys!
Y-Chang You
Very chill and knowledgeable store. Good experience with positive vibes.
D Brimhall
Customer Service at the Las Vegas location is great. Super helpful employees in finding just what I need.
eric dunn
I haven't been to Sam Ash in a while.still a great store and friendly staff.
Miguel Hernandez Jr.
Prefer this place over Guitar Center any day!! Much better customer service and better prices.
colin knight
Went there when I was
on holiday very large store great staff thanks Colin uk
Adalberto Rodriguez
I need that Smith Bass here in Houston Tx
I hope they give me a good deal to get that 5th Star?
D Wash
NATE the sales representative was extremely helpful my experience was great thanks.
Deon Washington
Valori Cable
Excellent service and the people there are very helpful!!
RICHARD GONZALEZ
Merlin and Tony are cool guys that know there inventory. I was glad I stopped in .
Katrina Neal
Love the teachers!! If you know of someone who wants lessons, no matter the age or instrument, this is the place to go.
Steve Smith
Love that store, everybody is awesome in there. Very knowledgeable.
Howland Mario
The staff was very nice and helpful,shot out to Merlin at the Maryland store in las vegas.
Angel Gonzalez
I order a crossover that was advertise to be deliver in two days . Today is my third day waiting for my package to be deliver :(
JKL 4
Awesome staff, selection and service. Ask in repairs is the best in Vegas and deserves a raise!
Atomic Garden
Good guys always helpful, nice experience every time! Nice work guys! Even the security guard is cool!
Mary Ann
Thatcher was awesome! Very helpful. Best customer service! Thanks Thatcher👍 …
Ronald Montgomery
Brought my guitar for new strings and an adjustment. Did a great job.
Information Department
Tim is the bomb and knowledgable. Thank you for all the help
Gob Instruments
Perfect transaction as always from Sam Ash. Guitar arrived well set up and perfect.