Reviews of Heartbreaker Guitars. (Musical Store) in Las Vegas (Nevada).
Heartbreaker Guitars
730 W Cheyenne Ave #20, North Las Vegas, NV 89030, United States
Description
Information of Heartbreaker Guitars, Musical store in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Heartbreaker Guitars
Sunday
Closed
Monday
10 am–5 pm
Tuesday
10 am–5 pm
Wednesday
10 am–5 pm
Thursday
10 am–5 pm
Friday
10 am–5 pm
Saturday
Closed
Reviews of Heartbreaker Guitars
Mike Harrison
I've played and loved Larrivee acoustics for many years so when I saw the Baker-T Classic I knew I had to have one. Through a search I found the Diablo Red Metallic at Heartbreaker Guitars. The demonstration video of the instrument was great and past reviews of the shop allowed me to order the guitar with confidence. I was not disappointed. The guitar arrived promptly, in good shape and set up perfectly. Thank you Heartbreaker Guitars.
Dr. Toby Goldman
After a month looking on-line and trying some guitars at two chain stores, I found HBG. I booked 90 mins with Jace, and came in thinking I'd be buying a certain guitar. I hit a curve ball out of the park and got introduced and "married" to a beautiful cedar/padauk/mahogany Furch Yellow G-CP.
I didn't see it coming, until I picked it up and heard it. Now I'm in forever love with my sweet guitar and it's amazing sound. I'm playing every day, and brought it back for the included easy setup. If you want a real guitar, step into their showroom.
Andy Brown
My wife and I were in Vegas for a couple of shows so I decided to visit Heartbreaker. Jace was great to work with. He recommended an instrument I wasn't even looking for (PRS Fiore), and it was perfect. I highly recommend Heartbreaker for their huge selection and personalized service.
Sam Stahl
Had an amazing experience atHBG! The Lowden selection was the best i’ve seen. and what a treat to see all these Rick Turner Guitars!!! Killer PRS selection too. i’ll be back.
Todd Jones
Very professional. Smooth transaction, guitar shipped cross-country with no issues at all. This is my new Tommy Emmanuel Signature Model Larrivèe guitar, courtesy of Heartbreaker Guitars!
Michael Timmerman
This shop is fantastic! Recently bought a Bourgeois acoustic from Heartbreaker Guitars and the experience was perfect. Brendan was super responsive to e-mails. The guitar was shipped very quickly and was well packed. Doesn’t get any better than that! Will absolutely purchase from this shop again.
Mike Scarano
I just purchased a Bourgeois OMC from Heartbreaker Guitars and the experience was fantastic. I visited the store in early May of 21 while on a trip to Vegas but didn’t find what I was looking for. The staff was great to work with and showed me several models. They even Demo’d a few so that I could sit in front of them and hear what an audience would hear. A few weeks later they had what I wanted in stock and I bought it over the phone without ever putting my hands on it! A little scary given the price, but after spending time in the store I was confident they knew what I wanted so I trusted them. It arrived a few days in perfect condition and it sounded even better than I had hoped. Thanks to everyone at Heartbreaker,
Mike
M. Tof
Brendan remained professional and accommodating even after I expressed my disappointment in the guitar I had just received, mostly for aesthetic reasons (is that even a valid reason to ask for a different guitar?). A couple of emails later we agreed on a replacement, and the new one arrived in a timely manner. No attempt to force me to keep the first guitar, just a nice and smooth transaction all along.
I'm now super happy with my new instrument :-)
Fantastic shop and great owner, highly recommended!
Bob Schneider
I recently purchased a Furch red pure series cutaway guitar and am very happy with the experience. I ordered on Wednesday morning and received it three days later. It arrived professionally packed and set up. It played like a dream right out of the box! If you're looking for a fine instrument, I would recommend Hearthbreaker Guitars to anyone. They sell some of the best guitars made. Carly and Brendan's customer service was great. I called them both several times with questions about the guitar and they happily answered all of them. Highly recommend!
Winston Porter
I recently purchased a PRS Paul’s Guitar from Heartbreaker Guitars. I found their pre-sale customer service to be great. Brendan was very knowledgeable and helpful; he worked with me to negotiate a very fair price and work out shipping arrangements.
As one might expect when shipping a guitar across country during the winter, I had a fret buzz problem when the guitar arrived. I spoke with Brandon and he immediately told me to take the guitar to my luthier and have a setup done...at his expense! Now, that is customer service.
It turned out that my luthier was able to correct the problem very quickly without doing an entire setup and charged me nothing.
I highly recommend Heartbreaker Guitars and will be sure to do business with them again!
Scott Church
I have now purchased several guitars from Heartbreaker Guitars (including one custom Huss & Dalton) and every time my experience with Brendan is amazing! I am not a local customer, and they always go above-and-beyond in sending pictures, playing and sharing their experience/feedback) on them, and answering all of my (sometimes silly) questions in order to make sure I end up with the right guitar for me. They feature some of my favorite guitar makers and I am delighted every time by their care and service. I can't wait to visit their shop and check-out all their wonderful guitars in-person sometime.
Gerard Mason
Folks I have twelve guitars and I gotta tell you I swear by Heartbreaker Guitars!!! I have dealt with Brendan on two guitars now, both Lowden.
The first purchase went perfect and I loved the guitar.
But the review is really based on my second purchase. Again a Lowden F50 a very high end guitar.
Everything dealing with Brendan was great and the guitar was shipped to me. This is where it all went bad, the guitar arrived broken which happened while shipping.
Now folks where you really learn about a business is when things go really bad.
And this is where I can’t say anything but good about Heartbreaker guitars and Brendan.
This guy might be a businessman but he is HONEST and an out right good person!!!
When I say he did all he could to make things right which included ordering me another guitar which had to be built. He made sure it was going to be even more special of a guitar then what I ordered!!!
I mean how many stores would do that??
Brendan sales class guitars and he is all class himself.
At the end of the day all I can say with this unfortunate situation is Thank You!!!
It’s just not often in today’s world to find an Honest guy like Brendan.
If your looking for a guitar really try to work with him and he will honestly help you!!! He’s a real good man!!!
Your friend,
Gerry Mason
Teresa Topaz
Brendan does things the right way with Heartbreakers!! He takes such pride in making sure his clientele are happy with their dream guitar and really goes above and beyond with every single one of them. Every guitar inspected and is setup before it leaves the shop to make sure everything is perfect for its new home. Most guitar shops miss this step and don't take the time to tell you how to properly humidify and care for the instruments let alone go out of their way to humidify their shop to proper standards. I have been the guitar technician for Heartbreakers for over a year now and have always been very proud to be part of the team. If you have not been to the shop yet get ready to be inspired :)
Mike T
Brendan and the team at Heartbreaker Guitars are absolutely top notch! Not only do they carry the very best guitars made, but they have incredible customer service! I was in the market for a new guitar, and happened to come across them in my search. I reached out through Facebook, and Brendan responded right away and told me to call him. We talked for a bit and he made some recommendations. I was still not sure based on what I was hearing online, and Brendan went out of his way to make a quick recording for me so I could hear what I needed to hear. He is super patient, friendly, and responsive! I couldn’t have asked for any better customer service from him! If you’re in the market for a high quality guitar, look no further than Heartbreaker!
Martin Andres
Drove from LA to Vegas just to visit this store and was totally worth the trip. Really enjoyed my experience at Heartbreaker Guitars. They have a very unique selection of high-end guitars. I loved how they planned for my arrival and tailored the floor with guitars I was interested in trying out. Brendan and Karley were very knowledgeable and accommodating and I totally recommend making an appointment to check out their guitars. Ended up picking up Rick Turner's Renaissance RS6 Deuce and it is INCREDIBLE!!!
Howard Klein
Visiting from out of town, I wanted to check out the inventory at Heartbreaker Guitars. The entire experience was wonderful. I arranged to meet Brendan at the shop, and he let me try out close to a dozen guitars. He answered all my questions, pointed out the differences between the instruments, and then proceeded to let me play whichever guitars I was interested in (for as long as I wished).
I ended up purchasing a Lowden F50 (just fantastic). Brendan installed a pickup, and got the guitar shipped the next day. It arrived the Friday after a Tuesday purchase.
I highly recommend this shop for anyone interested in quality guitars and a truly pleasurable experience. Thanks, Brendan!
David Williams
I recently purchased a new Bourgeois OMC Custom - Large Soundhole guitar from Heartbreaker Guitars. I chose them after reading numerous reviews and watching their YouTube videos. I dealt directly with Brendan and was very pleased with the entire experience. He answered my questions promptly and provided great advice. I highly recommend them if you are searching for a great guitar and dealer.
Christian Opacich
Despite making an appointment request on short notice, Brendan was happy to allow me a visit. Their selection was fantastic, but what really blew me away was the care they took for every instrument in their shop. For every guitar I test drove, Brendan was sure to place a cover over the pick guard to eliminate any risk of scratches. If you’re looking to purchase a boutique guitar without the risk of getting one with buckle rash or scratches, Heartbreakers is worth going through.
Donough O'Callaghan
1 review
5.0 star rating 20/3/2017
I knew the guitar I wanted to buy (Taylor T5z) and before visiting Vegas (I live in Ireland) I shopped around online with different guitar dealers in the area to make sure they could supply the guitar, along with a hard-shell case (it ships only with a gig bag). Even from the very initial replies from 4 different dealers, Brendan at Heartbreaker Guitars stood out as being exceptionally helpful, responsive, and detail focused. Once the price was competitive I purchased the guitar & case online and crossed my fingers - hoping that once I arrived in Vegas fro my short stay, that Heartbreaker Guitars actually existed and that my guitar would be waiting for me. I should never have worried about it - the very day I arrived, Brendan hand delivered the beautiful new guitar & case to me at my hotel! Not only that but he very kindly included a leather strap and a fresh, high quality set of strings. It was a really positive experience for me, and I cant recommend Brendan and Heartbreaker Guitars enough.
Jeff Dubuc
You know, I’ve bought and sold instruments and been in this industry for close to 30 years. You have no idea how many small business owners say they want to be different. But most are more of the same. Enter Heartbreaker Guitars. High End Guitars. Beautifully displayed in a comfortable environment. Where they are definitely not pushy, but are also not breathing down your neck because you are holding a valuable instrument. I have bought 2 guitars from HBG. The first had a problem that was not their fault, it just happens. Brendan, Carly and the whole staff there could not have been more helpful to make it right. Brendan accommodated my very tight travel schedule. (I was only in Vegas for a day). He made everything work perfectly! The guitars I was insterested in were freshly strung and waiting for me. I made my decision, he got everything together and I was off!
I literally can’t recommend them highly enough! They pack incredibly well!! But if you can, make an appointment and visit their shop...I promise you, it’s worth it!
Rick Stanley
Brendan is a top notch guy. I thoroughly enjoyed my stop at Heartbreakers. Brendan showed me all the guitars he thought would be a good fit for me. We talked a great deal about who and where I play music. His knowledge and expertise were appreciated by me, no pressure whatsoever. He place is very nice, with a selection you can’t find anywhere else. Give him a call or stop by, you won’t be disappointed. I certainly wasn’t!!! Thanks Brendan for your hospitality!
Jeff Dobberpuhl
I recently purchased a guitar from Heartbreaker through Reverb.com and have nothing but good things to say about the transaction. Brendan's responses were swift and the guitar was set up and shipped within 2 days. The packing was superb and I absolutely love my new McPherson Touring. I'd definitely buy from Heartbreaker again.
Michael Montagliano
I have been playing guitar for 58 years and recently purchased a Lowden guitar from Heartbreaker Guitars. I have purchased dozens of guitars over the years and Heartbreaker’s customer service, including Brendan and the staff trying out guitars for me and making recommendations, was as fine as it gets. Remote purchases are difficult and Brendan worked through the process with enthusiasm and patience. Thank you for all of your efforts!
Y Liu
I bought an PRS SE Custom 24 35th Anniversary from Jason online by email. The guitar is awesome. Shipping is fast. The included tremolo bar is very tight so I emailed to Jason, then Jason contacted PRS. It turns out the included tremolo bar might not be the right size. So PRS sent me a different tremolo bar. I truly appreciate great customer support from Jason for this online international purchase.
Danny Morrow
For those of you who do not like in depth reviews I will just simply tell you that if you are shopping anywhere other than Heartbreaker Guitars for your next instrument, you are doing it WRONG! Do yourself a favor, give them a call and make an appointment or order off their website with 100% confidence. For the rest of you, read-on to find out all the reasons why I was inspired to write this review for a shop that gained a lifetime, loyal customer after literally one visit.
My wife and I visit Las Vegas several times a year. On our most recent trip I decided to get out to a few guitar stores to hold a PRS electric I have had my eyes on for awhile but have not been able to get my hands on locally. As I was thumbing through my search results the name Heartbreaker Guitars caught my eye. As I checked out their website, I realized this was not your every day, “ordinary”, guitar store. To be honest my first thought was “this is out of my price range, I can not afford a place where I need to make an appointment, what if I decide not to buy something, does it cost extra?” Since you are probably thinking some of the same things I was, I will answer those quickly and get them out of the way for you.
*This is out of my price range – No, it is not. HBG had the exact model I was looking for and could not find anywhere else. They not only had it in stock, but they had 4 to choose from. It is not a custom or super high-end model by any means. HBG’s price on the guitar was the same exact price I would have paid online, in a chain store or anywhere else.
*I can not afford a place where I need to make an appointment – it does not cost anything extra, at all, seriously. Thinking about it now, I would have gladly paid extra for the experience.
*What if I decide not to make a purchase? – Even if you do not pull the trigger on a new guitar you will get to see what a guitar store should be, and I assure you that it will not be your last trip. Plus, everyone there is a guitar player and guitar players love to talk guitars.
Every guitar in the shop is pristine, not picked over, scratched, or dented. You get to hold and play the instrument you are going to buy, not a “display” model. It will be set-up PROPERLY (this, by itself, is worth the experience!) Every time I was done with a guitar it was sanitized, wiped down and put away carefully back on its own stand. If you are worried about guitar shopping during the Covid era this is about as safe as you can be, in my opinion.
As I said before, this was my first time visiting HBG and my first time meeting Brendan, the owner. I doubt I will ever buy from anywhere else. I had him ship my guitar so I would not have to haul it home on the plane. It shipped the same day I visited the shop and arrived very well packaged and in pristine condition. You are not going to find any Fender Squires here, which I own 2 of and love, but what you will find is quality, well cared for instruments, sold by musicians who care about putting the right, lifetime instrument in your hands, not getting the most money possible from you. Brendan even brought over a guitar he thought I might like more, it was priced well below the one I ended up purchasing.
The one bad point to HBG is that once you experience guitar shopping their way you will not want to even consider doing it the old way. While I was visiting the shop I looked at an acoustic guitar, after returning home I just could not get it off my mind. I shot Brendan an email…as you might guess, I paid for it this morning and I already have the shipping info in my email. If I went on about that experience and the great deal I got you would probably think I was lying at this point.
If you are anywhere near the Las Vegas area, give Brendan and the folks at HBG a call and make an appointment. If you are not local and you order from them, it will ship fast and arrive well packaged. You will not find better customer service anywhere in the business. They have a repair tech on staff so it is a full service shop even after the sale.
Leonel Bego
This is by far one of the most profesional guitar stores out there. I have been in contact with Brendan, he is extremely knowledgeable and always takes his time for me, he makes you feel welcome. I live in Switzerland and most of our contact have been via email or telephone, whenever I write to Brendan I always get a reply from him immediately answering my questions in a very detailed manner. I have bought 2 guitars here and surely my next guitar will be from them again.
Andrew Waks
I just bought a guitar from Heartbreaker. Brendan was very helpful and patient reviewing several guitars , including demoing them so he could answer my questions and help me to decide on the right guitar. I wouldn’t
hesitate to do business with Brendan the next time I want another guitar or
Other gear.
Anthony Pooley
I spent a great morning with Brendan and his huge selection of beautiful guitars. I tried acoustics and electrics, but was mainly there for the Rick Turner Model 1s, of which he carries more than (I think) any other dealer. HBG has a superb facility and Brendan was helpful, friendly and easy to deal with. My guitar was shipped immediately and arrived intact. I'd definitely buy from HBG again.
Pierre Monégier
The perfect deal. I have purchased my dream guitar (a very, very special acoustic from Santa Cruz) from Heartbreaker Guitars and couldn't be happier. When you go for a very high end guitar you need someone who can offer advice, expertise, guidance, support and ultimately deliver - and Brendan is your guy. Thanks again Brendan !
Theresa Miller
If you're looking for high-end, hard-to-find guitars, your search has ended. You'll find fair pricing and high-end service here as well! I live on the East Coast, so not able to visit the showroom (yet), but Brendan made me feel at home. He's super responsive and simply a joy to work with. Service was above and beyond!
Steve Osborn
I found a guitar I wanted at HB Guitars long after business hours so sent an email to Brendan to see if it was still available. He answered within minutes and was very helpful. I purchased the guitar on a Tues. night, it was shipped the next day, and I had it on Friday. Great service, and expert shipping of a very nice Bourgeois guitar. The instrument exceeded my expectations, and I can highly recommend Brendan and Heartbreaker Guitars.
Music Box
Absolutely the best boutique guitar store I have ever been to. Awesome owner Brendan allowed a couple of store fans from Toronto to check out various models of the craved, Turner model 1's. Thank you for the excellent service and offering a refreshing beverage to a thirsty Canadian not use to the hot Vegas weather. ~ Becky and William
Raymond Schiller
Great place to be able to acquaint yourself with some of the most awesome guitars on the planet. In a relaxed, comfortable setting with insanely passionate and knowledgeable guitar people who can help you find that one special guitar or even bring the one you’ve neglected back to life. Brendan and his amazing staff can make that guitar dream become a reality. If you haven’t, you should check HBG out.
dick kemp
I have now bought 5 guitars from Brendan and the crew at Heartbreaker..... Specifically 2 Lowdens and 3 Santa Cruz guitars. I can only say that if you search for honest and dedicated people who have a great inventory and knowledge of some of the best guitars on the market.....search no further. They also spend quite a bit of time and energy creating You Tube demos of most of their guitars. This is unusual in my experience, but is also invaluable for getting a feel for what a guitar can sound and look like. These guys just go the extra nine yards as part of their regular routine. Their pricing is not bad as well but don't tell Brendan that ! I currently am waiting on a special order Santa Cruz OM but we just have to get through this damn Covid 19 thing first. Stay safe and healthy....
Ralph Westerhoff
I was in search of a PRS Core model and after searching online I found Heartbreaker Guitars.
I found what I was looking for but had some questions.
I called and got immediate service and had my questions answered.
I then ordered online and they had my new guitar ready and shipped that day which I received two days later in perfect condition.
I'm glad I found Heartbreaker and will be stopping by the next time I'm in Las Vegas.
Thanks Heartbreaker!
Abel Yanez
I can’t recommend Heartbreaker Guitars enough. The environment in the showroom is private, relaxed, with no pressure sales tactics. The whole team at Heartbreaker is very knowledgeable and treated me like family. Their exclusive collection of high-end guitars is amazing!!
Sierra Adventure Church
The best guitar shopping experience that I’ve ever had. No matter the make or price tag, you never know if a guitar is suited to your style until it’s in your hands. Brendan offers a quiet, uncluttered space to really play the exquisite instruments in his inventory.
Lou Viada
I had read so many positive reviews that when I was recently in Las Vegas, I decided to visit the shop - but hadn't realized visits were by appointment only. I was lucky, though - Brendan happened to be in and welcomed me in. When I walked into the acoustic showroom, I understood why visits were by appointment. I was treated to a roomful of absolutely top-end instruments: MacPhersons, Taylors, Huss & Daltons, Furches, to name a few - good reasons for limiting visits to an appointment-only basis. You only want people who know what they're doing handling those beautiful, high quality guitars.
What was particularly appealing about the selection was that it didn't try to cover as many brands as possible, but rather offer a good range of models from a select group of brands. Brendan started off as a musician and so brings a guitarist's perspective and insight into a discussion about each instrument. On top of that, he is very knowledgeable and engaging and provided great insights into the distinctive sound, construction, and history of the various instruments. Better still, he allowed me to try out the instruments at my leisure with no sales pitches, in fact, he would step out of the room and come back in only when I had questions.
I was interested to find out that most of his business comes from online sales. Clearly, Brendan has built such a strong reputation that clients are prepared to purchase valuable instruments without first playing them.
On my out I stepped into the room where the electrics were on display. I was most struck by the number of Rick Turner guitars - I've never seen such a large selection of Model 1's in any shop I've ever visited.
If you are looking for that special high-end guitar, this is the place to find it - a wonderful range of models, knowledgeable support from Brendan, and the perfect environment in which to carefully make your selection.
Rich Motruk
This is such an awesome guitar shop, with a very unique selection of boutique acoustic and electric builds.
I showed up unannounced, unaware the store handled showings by appointment, but the Owner Brendan couldnmt have been nicer or more accomodating. He was more than happy to let me come in and have a look, and spent time showing me some amazingly well crafted instruments that I was able to play. We had a great discussion and the next time I'm back in town and in the market for a new axe, I will definitely Brendan a call. In fact, after my great experience, I'm more than comfortable placing an order by phone or over the internet.
Do yourself a favor and check this place out, it will blow you away if you are only used to the Big Box music stores, entirely different inventory of instruments that will amaze you.
Lorree Bayiatis
Love this store I must of seen 15 Turner Model 1s! I went into the back where the amps were and they had this amazing stage dubbed "The heartbreaker lounge" they had Bogners and Matchless amps... I was in heaven I didn't want to leave! After that I went out and played a few Taylor's. I ended up buying a GS Mini for my camping trips. What an experience. Brendan was incredibly accomidating. One of the nicest guys ever. Very knowledgeable and experienced. Can't wait for my next trip.
Vasili Bayiatis
The shop was small but gorgeous. Some of the nicest selection of custom guitars i've ever seen. I went with my girlfriend and Brandon was so cool. He took his time with us and was low pressure. When i told him I couldn't get a guitar til i got my bonus, he didn't act disappointed or bothered at all. Very gracious and friendly. I'll be back to see Heartbreaker in the Spring and i intend on getting a Furch guitar from them. I would definitely recommend them to a friend. The guitars were amazing.
Mahoney Kevin
Brendan was amazing! Cannot wait to get my Rick Turner 12 String Renn! What an amazing experience! Will be buying more from them! (Already eyeing another Rick Turner). I’m totally thrilled!
Pope Star
I recently started learning to play the guitar, and after a couple of months sounding really bad on an old electric guitar, my wife told me to go buy a real guitar. After doing a whole bunch of research on what to buy and where to buy it, I found this wonderful gem of a store.
At first, I was a bit put off by the whole "open by appointment only", but after reading the reviews here, I decided to email Brendan to inquire about stopping in. And I was definitely not disappointed!
These guys are, in a single word, wonderful. Brendan answered all my questions via email, and after setting the appointment, went above and beyond while listening to my story and why I was there. He let me try pretty much every guitar on the wall that I wanted - and let me tell you that there are some guitars that I won't ever be good enough or qualified enough to play hanging on the wall! - while helping me understand what it was I truly needed for my skill level and budget.
I can't say enough good things about these guys. I walked out of HBG with an instrument that not only feels and sounds right, but is inspiring me to continue learning and playing. I truly am waiting for the day that my wife tells me to go buy another guitar just so I can go back and get another one!
cnxduo65
You know that expression, do as I say not as I do? Well, the choice is yours.
I went to guitar center 'multiple times' and not a single sales person asked me a single question. Not only that, their selection was horrible, not one guitar I was interested in.
I called Sam Ash, not one guitar I was interested in. I was always told "we would have to order that particular one for you". Why would anyone want a guitar ordered for them without ever physically seeing and more importantly playing it???!!!???
So I did internet searches for the guitars I was particularly interested in, compared prices and then called to hear yet again,,,, not in stock, or no one caring to ask me what I really wanted.
I did YouTube reviews on the ones I narrowed my search on, and come to find out Heartbreaker Guitars had videos on my list and low and behold,,,, they had them in stock!!! So I called and Brendon picked up the phone and we had a conversation. Conversation let to an appointment.
HBG/Brendon had all 3 ready for my review. That impressed me, then I was impressed with the selection of so many beautiful, quality guitars. He offered beverages to enjoy while discussing the various options I reserved as well as the others I noticed and inquired about. In the end, this was the best experience and the greatest value I received from all other stores I visited or called.
There is no reason to go anywhere else.
You know that expression, do as I say not as I do? Well, the choice is yours.
Rudy Carrillo
Honestly, the best shop I have ever shopped at. I own quite the collection from Gibson to Taylor, PRS to Godin which means I have dealt with many different retailers. Heartbreaker Guitars gave me a different experience. From their prompt email responses, their knowledge of HIGH quality guitars from acoustic to electric, to the way they look after their customers, I now found my new favorite guitar shop. Know matter how many questions I asked, going back and forth between different guitars, they always held the upmost quality in customer care. Keep it up Brendan! I wish there were more businesses like yours!
Basya Rose Kilcoyne
Visiting Heartbreaker guitars was the highlight of our time in LV. My boyfriend (who is a full-time luthier visiting from Ireland) and I made an appointment with Brendan, and our time with him far exceeded our expectations. Not only was Brendan incredibly gracious and generous with his time, but it's obvious that he is passionate about every single instrument he stocks and that he has strong relationships with some of the world's best guitar makers. Every instrument in his showroom is unique, difficult to find elsewhere, and represents the best of it's class. I would strongly recommend Heartbreaker to anyone that is serious about owning a world-class guitar.
Jackson Calvi
Wonderful company. Were quick to respond to any questions I had and provided more photos upon request. Very professional and friendly. Guitar arrived well insulated and in perfect condition despite travelling all the way to Australia. Can definitely recommend if on the fence about purchasing from overseas!
Stewart Lavelle
I received my Red Furch Deluxe a couple of weeks ago. I have a number of beautiful acoustic and electric guitars. The Furch shines above all and plays like a charm. The cocobolo, beveled edges, silky tuning machines ETC are beyond description. Furch makes a superb product. I want to thank Brendan for his massive help in helping me with this buy. He is an excellent and frequent communicator, and it’s wonderful to work with the owner! I’ll be back!
susan stovall
heartbreaker guitars are fabulous... what a pleasant experience with the staff and owner.. they were very helpful in every spect of buying... very fair with the cost and prompt shipping.
i couldn't be happier and highly recommend them...
s
Steven Guder
Incredible selection of guitars! I had the opportunity to meet Brendan and he is extremely nice and caring to make my experience at the store the best it could be! I highly recommend making an effort to check it out!
Jared McPherson
My experience as a new guitar player at Heartbreakers was purely genuine and worth every moment. Between the knowledge shared by Brendan and Rich from the expertise to the meticulously care they give these top tier hand-made beauties; I can't recommend this establishment enough if you're serious about investing in a quality instrument for the future.
Lee Griffin
What an incredible experience. Brendan is so knowledgeable about the tone, materials, and construction involved in the instruments he sells. Couldn't recommend Heartbreaker Guitars more.
Tim Manion
I went in to look at the new Taylor K14ce and ended up looking at 7 or 8 amazing guitars. Brendon spent 2 hours with us and I got to play my heart out with the best guitars I've ever played (and I've been playing for over 50 years}. This is a once in a life-time guitar shop. It's by appointment only but worth the effort. Thanks Brendon!
Cory Sharick
Awesome Staff and cool guitar store! Carly let me and my wife checkout the store even though we did not have an appointment scheduled. Highly recommend checking out if you are in the Vegas area visiting and wanting to checkout some cool unique guitars.
John Schwallier
Wow, I've never seen such a selection of high end guitars in my life! I played a few Lowdens a few Huss and Daltons and a few Taylor's. Georgia was amazing! Even poured us some drinks! She was so gracious and cool. We weren't in a position to buy and she didn't pressure us at all and made us feel very comfortable I will be back Heartbreaker Guitars to buy from you. Thank you!
Michael O.
We were flying out of LAS after hiking in Zion. Called up Heartbreakers last minute and they were able to accommodate us. Fantastic selection of boutique guitars. Great atmosphere to try them out. Best of all, the nicest people.
Dzuy Nguyen
really beautiful boutique guitars and brendan really cares for his customers!
Fresno Ultimate Martial Arts
Just spent the better part of my afternoon there and WOW! Not once was I rushed or pushed away. The owner literally spent 3 hours with me, playing 10 different guitars, and narrowed it down to 1. This place is definitely unique and worth a trip to Vegas for. Buy a guitar and buy your wife a purse on the strip. You won’t regret it
Jace Carsonne
Quick and friendly customer service, on-time delivery, and an incredible selection of guitars. You will absolutely find an instrument tailored to your specific needs here.
Alan Steele
Just purchased an amazing Rick Turner Guitar from Heartbreaker. Very smooth and fast transaction. Staff very responsive to questions. Email a question and get a response in minutes!! Highly recommend doing business with these guys.
Joey Khoury
I love this place! Brendon the owner is a real pro. I played every Lowden in the place! Spent 2 hours, but didnt buy but was not quite ready. Ill definitely be back. It was like Disney Land for guitar players!!
Russell Williams
Seriously man, I'm impressed with Heartbreaker Guitars. I didn't purchased the Guitars there but my did and he took me there. Amazing set of guitars are available here and Brendan my man what a shop, it's totally cool. Will visit again
Alexander Palmer
Amazing store with all your guitar needs and they do photo shoots in store. Brendan is very knowledgeable. I wouldn't go anywhere else!
Jamey Bryant
Awesome customer service! I purchased a guitar pickup from them, and Brendan worked with me to get it shipped as quickly as possible before the holidays. Thanks guys!
Paul McConville
This shop is killer! Met Brenden and he showed us all the Furch Guitars. Was like a kid in a candy store. I would definitely recommend this shop if your into high end acoustics.
Crystal Poll
5 stars!! Bought an incredible guitar from Brendan and am loving it! Professional outfit and gorgeous showroom! Keep up the great work Heartbreaker!
Stephen Godoy
Great crew. Great service. So stoked to have purchased my Ric 381/12 here. Thanks to all of you at Heartbreaker Guitars! - Art Godoy
Daniel DeWitt
Brendan was helpful and made the experience stress free. No pushy sales tactics. I was interested in a Furch and he let me try all the ones I was interested in. I would definitely buy from these guys again.
Family Randall
Fantastic experience - Brendan was knowledgeable and great to deal with, they did a great job with the guitar set up and shipped it right away..great experience start to finish.
Daniel Lamar (D. Lamar)
I don't think you are going to find a guitar enthusiast more into boutique brands like Brendan. He's doing a heck of a job over at HBG. Keep up the great work!
Brad Rowe
Brendan was fantastic. He walked me through the options in my price range and was knowledgeable and realistic. I ended up with a beautiful Taylor and a nice buying experience.
Susan Arshonsky
Absolutely loved spending time with Brendan! Beautiful collection and outstanding knowledge of guitars.
Michael Ellis
I highly recommend Heartbreaker Guitars. They have a great selection and they're a breeze to work with. Super fast and helpful responses to all my questions, and shipped the same day.
Jamie Booth
Incredible selection of high end instruments in a beautiful shop. The owner, Brendan, is very knowledgeable, friendly and generous with his time.
Scott Godsey
I went here with my brother (because he’s a guitar player) and even though I don’t play... this was an extraordinary experience! Anyone can admire the beauty of such fine craftsmanship, we definitely enjoyed our visit!
Joey Daddario
Very Professional.Very knowledgeable.Went the extra mile for me.
Maureen Jones
Incredible store! Bought a Sheeran and absolutely love it. I’ll be back for sure!! Brendan and Karley rock!
Jason Cook
Super fast, very helpful getting the gear I wanted! Great communication, with quick replies. Great overall experience.
Hannity S
Incredible! Made an appointment to check out some Furch Guitars. What a selection!
Carolyn Jen
Stunning selection! Laid back environment and helpful staff. Loved it! What a Lowden selection! 5 stars!
Douglas Gleason
Impressive selection of quality guitars. Always make appointment first.
Gil Rosado
Best guitar shop & guitar tech in Las Vegas!
Juan Montano
Closed during business hours they finally answered the phone and gave valuable info
Julio Hernandez
I have never been here, but I'm sure it's awesome
Michael Romano
Best in the biz!!!
Elizabeth Rodriguez
Exellent, 👍👍👍👍👍👍 …
S J
(Translation) It's the second time to buy a piano here, the piano is very good, very satisfied, I look forward to buying it next time, thank you
(Original)
已经第二次在这里买琴了,琴很好,很满意,期待下次再买,谢谢
Willie Papu