Reviews of Guitar Center. (Musical Store) in Indianapolis (Indiana).

Guitar Center

926 Reviews

320 Comments

Musical store

Music store

8475 Castleton Corner Dr, Indianapolis, IN 46250, United States

Description

Information of Guitar Center, Musical store in Indianapolis (Indiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Guitar Center

Robert Fawcett

I didn't actually go in the store because I'm in the hospital, and unfortunately at my hospital musical equipment is not provided. I purchased a guitar online, and on the websitesite it said " this item comes with a gig bag" It did not. After a few back & forth phone calls, it was shipped overnight to my room. I purchased another guitar directly from them 2 months ago , and it showed up in my room without any problem.

Ozgur Coskun

Good selections of various used and brand new equipment. Attentive employees. Definitely will be visiting more often to exchange knowledge and equipment. Clean and well organized.

E T

Great price on a roadrunner hard case for my seagull s6...$89

Corey Mathews

Castleton Guitar Center = 5 stars I recently had a problem getting a refund I was owed from GC (Just to be clear this problem did NOT happen at the Castleton store). After several weeks of being continuously told I'd be hearing from them or their corporate offices, not ONCE did either that stores employees or their corporate office follow through and contact me. After not being able to be patient and understanding anymore, I called Matt Michalski. at the Castleton store, explained to him the situation (I paid for an item, wasn't allowed to take the used item home because used gear had to be in the store for 11 days before being sold in case it was stolen) and Matt Michalski. INSTANTLY handled the situation. If it wasn't for the manager at Castleton and the way he handled my problem, I probably would never have bought another item from Guitar Center ever again. Can't give him enough credit. I hope Matt Michalski. and HIS boss read this because he deserves some credit and acknowledgement for the way he runs his store. Thanks for fixing my problem in 10m when another store took 2+ weeks with 0 progress. I don't want to publicly say the other GC employees name that I had the issue with, but the managers and reps at GC will know who this review is referring to. I just want to say that while I was EXTREMELY dissatisfied with the way he handled the situation, he was polite and nice during all of our interactions, and I could tell he was at least trying his best to remedy the problem. He clearly just didn't want to make an executive decision and make a mistake that wasn't following GC's SOP's.

Andy Hall

By far the best guitar center in and around Indianapolis area. Professional staff, Beautiful Gallery of acoustic and electric guitars ready to plug into a large selection of amps/pedals (no purchase necessary). Other sections include recording/audio equipment, lights/PAs/Turn tables, drums/percussion, keys, books/music, lessons offered with private tutoring booths and finally a nice selection of used equipment as well. It’s a musicians dream store and extremely addicting, even if you aren’t looking to purchase the wide selection of toys. Finally, a fine selection of knowledgeable staff there to help you with any questions or requests you might have. Need I say more?!?!?

TCH

Always love coming here until recently... I will be going to sam ash due to this store not being able to review camera and make this RIGHT with me. My son lost a 100$ gift card in the store, and was very upset about it ! - he sat it down in the acoustic room when we were looking to get him a Yamaha dreadnought, someone stole it !!! When I asked questions about it, I was not able to get an help! Noone reviewed tapes or anything. I had just gotten that GC for him, and he was super excited to be able to use "his own money" to help pay for it (lesson on valuing things you pay for even though it was a GC)

Chris Miller

I want to thank Matt (Store Manager) for stepping up and solving an issue that was out of everyone's hands. With any business, things can go wrong and it is not always what goes wrong, but rather how it is handled. This situation was out of both of our hands, and Matt took it upon himself to resolve. I am a life long GC customer. Thank you Matt.

D Ellison

It's a great shop. Lots of inventory. I was there to look at acoustic guitars, they had a wide range. Top end, low end, and everything in between. All the big name brands. Sound proof rooms for lessons, a separate percussion room. Friendly staff.

B. Scott

Very awesome, personable, and friendly service! Hands down the best guitar center in Indiana/Illinois. My wife had ordered me a guitar for my birthday online from the guitar center portal. Unfortunately, the neck was badly warped - creating a horrible buzzing. The lady at the service counter was so friendly - I went in expecting to drop off for service. Instead, she quickly exchanged the item! Very grateful and appreciative 😊

Darrell Trent

Went to Conner Prairie with my family stopped in here to look at some guitars. I picked up an acoustic and was playing and singing Wish you were here by Pink Floyd I pretty sure I embarrassed my grandson lol

Shaun Scott

Great atmosphere and had the Les Paul that I've been looking for all in all excellent service

Sher Vue

Awesome place to pick out new gear! Great promotions and they have private lessons available.

Tommy Duke

I understand the wrap the “big box” stores can get.... and to an extent I can agree with some of it. But there will come a time in every musicians life (especially in this day in age) to where it’s a must to go in. When this time comes, there’s none better than GC. Cam greeted me and helped me thoroughly until I found what I needed, Max took my used things and made them work in purchasing several pieces to make my rig current and sounding your ready. Thanks fellas, keep rockin!! 🤘✌️

Christina Hunt-Schubnell

I husband and grandson love going there to play a few instruments and check out the new pieces. Great service.

Leonardanjess Lee (Jess Lee)

You guys are the best. Thank you so much for your help and staying a little later then you had too to make an incredible sale

Jeremy Samuel

Probably the friendliest Guitar Center employees I've met. No matter which city I go to they're usually not. Thanks Indy GC staff

Jimmy Haynes

I ordered a used AMP and it came from Oregon to Indy! I was so anxious. I live an hour from this GUITAR CTR and I brought my own guitar to TEST it. The amp is a Fender Vibro-King I met Joe ( Mgr ) He was freaking awesome. Great guy! Very professional. He helped me tremendously. I even had him play through it so I could adjust the settings. He was awesome. This was a big purchase for me and I was there almost 2 hours playing it. He let me crank it up and really get to know it. I have to play loud, which is exactly what this AMP is designed for. One guy gave me a hard time on VOLUME (later found out he was an instructor) I understand though, I know it was loud but I wasn't thrashing or just beating up instruments. I respected him. However I'm a customer. I have been waiting 2 weeks to play through this AMP. I actually would have played alone or in the back. I wasn't there to be a problem. Unfortunately some AMPS needs to be opened up and really played. I will have this AMP for the rest of my life. This was a lot of money and I wanted to be sure. Alaria who is ordered and helped me, she assured me to bring in my own guitar and JAM it. Make sure it's what I want, make sure its correct. This is a 1992 Fender Vibro-King. I'm very impressed with GUITAR CTR. Joe was great! He really made me feel comfortable. Alaria was great! Regards, Jimmy James

Erik Klepacki

Informative customer service. Courteous and polite always helpful.

Jaryd Lewandowski

Very engaging and informative employee, he quickly addressed my needs and got me the headphones I was looking for. I came in only moments before closing time and was still greeted graciously without a sense of rushing me out the door. They made me excited to come back to this store to do more shopping in the near future. The store itself was clean and organized very well. Though the exterior lights could be a bit brighter, it was honestly hard to find in the market area.

Jeffrey Wehmueller

The person who helped me is very knowledgeable and gave very sound advice in my guitar for my 10-year-old grandson. I did feel bad for him because he was the only person who was working the register at the time. Even though he was by himself he was very kind outgoing and upbeat.

Luis Aragon

Lots of choices in guitars and their techs are very knowledgeable

Ryan White

Amazing place. I was blown away by the staff and their willingness to help my daughter and myself understand the steps we needed to take to get her started. Sam was incredible. He took the time to explain everything to me when then sat down with my 6 year old and played the ukulele for her. She’s never been more excited to pursue music. People like Sam make the experience personalized and authentic. We will be doing a lot of business with Guitar Center. Thank you guys.

Henry Murphy

We purchased some used gear from this location and asked it to be shipped to Texas. Due to a mistake by the shipper, the gear wound up being returned to Indianapolis! Knowing that we had a time sensitive issue with the gear, Josh, Jake, and who knows who else at this store stepped up without even being asked and corrected the situation in a very pleasant, professional way. Extra effort at customer service is rare these days and we just had to take time to leave a review that acknowledged that. Thank you.

Priyank Kalgaonkar

One of the nicest Guitar Centers I have been to. Employees were friendly and the place wasn’t too crowded. They have a good selection of both, acoustic and electric guitars. You can find drums as well as training classes. They service guitars too. Great place to visit if you’re interested in guitars or drums.

ab channel Baby

If you order from Guitar Center online make sure you find out where it is coming from. I thought I was purchasing a new guitar but it was a store model that still hand fingerprints all over it and the strings had to be replaced the next day. The only thing that helped was the help from this store. Staff was able to do my return and he did try to help me find a replacement.

M Doyle

Appreciate the knowledgeable staff here. Found exactly what we were looking for. Considering lessons this fall especially after chatting with the gentleman who coordinates such. His enthusiasm, willingness to explain options, show us the lesson rooms etc was so helpful. Highly recommend this store.

Chase Harker

I love visiting here even when I don't need to buy anything. Large selection of electric and acoustic guitars. Their acoustic section is always very quiet and peaceful. I recently picked up a new Lanikai ukulele here for a pretty decent price and it's great. Always interested in learning something new.

Shane Haney

Great, helpful service but seem understaffed in the drum department.

Jim Wright

Great service and great products. I had a sizable return and they took it with no questions asked. I have never felt any pressure to purchase while there.

Eddie Jensen

Very friendly and helpful staff. Made my second purchase there recently and I was very pleased with the setup on my instrument. The people there have a love for music and it shows in their excitement to help you.

Zachary Hoover

Amazing service. Jake was exceptional in his knowledge and was able to help me find a perfect solution for my gigs. He even helped me take my speakers to my car. I cannot express how special I felt and how happy I was with everything that happened today.

clayton eldridge

Love the options in amps and guitars here.

Dave Copp

I sold a Les Paul Starburst in Prime condition to them. They were trying to lowball me on price after a bit of dickering we came to an agreement. I did not care for how they paid me for the Guitar it was a Debit card which proved to be a pain to use. I suggest going to Vintage Guitar in Noblesville, IN I wish I would have. Vintage Guitar would have probably offered me more at the on set.

TaMarra Cooley

Pretty busy with a large selection but the wait time to be helped due to the amount of staff was not desirable. However, when you do speak with them they are kind & courteous & they dnt rush you!

Mr. Johnny Doggs

The staff was excellent. I purchased an Alesis set and double pedals. One of the managers and sales person (Kyle i think...) Were very informative and helpful. Couldn't ask for a better experience. Thanks.

M M R

Their need cleanup organize.

Annette Byrd

Fantastic customer service! The entire team was very helpful getting us set up as a beginner. When we had a repair issue within a few days of purchase, they helped resolve it on the spot. Shout out to Don and Andrew for their customer service.

Larry Frye

I have bought two guitars here within a couple months. The selection is very good & the associate's are very knowledgeable & willing to help with whatever it takes. The prices seem to be reasonable & the quality of the gear is great, even the used gear. I only have one issue, I bought a roadrunner bar stool last night it said to be 38$ but when I got home I noticed the receipt said 45.99$. I called for my complaint but they said it was probably makes wrong & if it goes on sales within so many days ,I will be gave the difference. Besides this one issue the store is the best place to go for any musical gear.

Alex Davidson

It's my first time buying a guitar and the staff was more than helpful. It was fun to pick out my first guitar with them and they did the job efficiently while also providing great customer service

Ajskateman

I always like going to music stores, but I've never been to a Guitar Center in Indiana before. The guy working at the desk was very cool. He helped me find exactly what i needed. Also very knowledgeable. Would recommend going there, and i definitely will go back again

Rafael Perez

The staff at this GC have always been very professional and patient. I have been dealing with them regarding an unusual circumstance regarding a store quasi credit that was in limbo. It took a while but Andrew at this store was empathetic towards my situation and worked it out for me. Also Don at this location has always treated me professionally as well.

Jimmy Twotime

It's decent here. Their selection could be better. Seems like GC are investing in a lot of cheap knock off brands like Michael Kelly or Squier. It'd be nice to have a bit more top shelf options for 20+ year players.

Patti Luchford

Very knowledgeable associates here and it's not just about guitars. I would recommend this place for anyone looking for instruments, accessories, music and excellent lessons. They are always well-staffed and have great associates. They are always polite and friendly. Their prices are very reasonable and the carry high quality merchandise. The associates always take the time to help you find exactly what you are looking for.

Isaac Thompson

Purchased a guitar off their website and had it shipped to the store, it arrived damaged and the store manager took it upon himself to issue the return. So, fantastic there. I will say that the in store employees were not as helpful with return and reorder process as i had hoped. However the corporate call center was incredibly helpful and resolved all of my issues with a single call!

Eddie Pierson

Not an outstanding selection of guitars at this store as it is one of the smaller stores I've been to. And with the prices of some of them I'm not entirely sure why online shopping isn't a better option other than personally feeling the instrument before purchase.

Lafayette Couple

Great place for music equipment and accessories

Matthew Simmons

Love this store. It is the best music store for everything you need. They also want you to play the instruments and try things out. Other music stores are very touchy about that and a lot of them won't let you even try what you wanna buy til you buy it. Don't like that at all. That's why Guitar Center is the absolute best period.

Chris Skinner

Guitar Centers get a bad wrap but I’ve always thought this store meets my needs just fine. It does seem like they’re always a little understaffed, but when you do get help, they are really helpful. The used section here is always really impressive. I always find something there that I wouldn’t expect. I go back regularly just to check out that section.

Daniel McGuire

Always love a place that has hundreds of guitars to mess with. Staff is fairly knowledgeable and friendly. I tend to know what i want and what im looking for so i find them being helpful a bit annoying but still great store.

Jake Hyland

This is a great store for guitar and music supplies. I came here to get a pack of Elixir acoustic strings and was able to easily find them. There was a two sided aisle for strings with ample selection. I thought the workers were really knowledgeable and willing to help me find what I was looking for. Also, bonus points if you took out on the guitars while you're there. If you're looking to sell any equipment, they will make an offer to you.

Jimmy Giordano

This location is great. South side / Greenwood is night and day. North store in Castleton has a much better staff and they seem to care a LOT more about customers. South store is really hard to get anyone to anything. This north store is a breath of fresh air.

Jeremy Booth

It's a good shopping experience here in terms of the staff knowing their products. I just wish there was more effective communication between the staff and from the staff to customers. I had a piece of equipment I inquired about to an employee and it seemed that if that employee isnt there, then im out of luck. No one else would know of what i was inquiring about. Of course its nothing training or good management cant fix.

Shannon Voge

My daughter takes guitar lessons at Guitar Center and Allaria and the store manager have been the best staff I’ve ever worked with. They are both very personable, remember my daughters name and greet her every time we come for lessons and they truly want their students to succeed— it shows in their stellar customer service! My daughters teacher Jess has been equally fantastic, is very patient with her, makes lessons fun and sets clear expectations of practice setting her up to succeed. You can tell Jess enjoys her job. We’ve been very happy doing lessons and buying our guitar here, I can’t recommend it enough.

William Henning

Purchased an inexpensive used guitar. Wound not allow us to adjust the relief to see if the truss bar was working but said we could bring it home and return it if we were not satisfied

Devin Ingersoll

Employees are helpful experienced and knowledgeable

Bill Rice

The last two times I've been there the staffing has been insufficient. They seem to have 2 people who are supposed to appraise and buy gear, help people select gear, answer the phone, and ring up merchandise. Leaving customers who come in for strings or other easily selected items, waiting around for someone to ring up the sale. Either staff it sufficiently or shutter the place.

Johnny Cash

Good. Its big box. But they try hard... they at least smile at you as they remove the knife from your pocket book..

mary monty montgomery

This particular store is a lil rundown and messy, but the staff are great.. helpful, friendly. The covid arrows on the floor are insane. If u bring in ur kids, just tell them it's a follow the arrows game. It'll keep them busy

Katie Stout

We had a wonderful experience at this store! The customer service manager, Andrew, went above and beyond in servicing our guitar and taking the time to educate along the way. We will most certainly be back!

Brent Knutson

They’re more organized than they’ve been in a years. Staying with the safe guidelines the store is efficient and precautious. The employees were helpful even with many customers in the shop at the time.

Anson Maddox

The staff was great. No one tried to sell me anything I didn't need. Robert Jackson in particular was extremely helpful. He answered all of my questions, and he took the time to explain the difference between brands and models. The selection here is elaborate, and everyone was very professional.

William Cordell

Good selection and the staff was not pushy. Gave me plenty of space as a beginner picking up my second instrument. Allowed me plenty of time to find the one for me and was helpful for the questions I had not already researched. Could certainly recommend.

B T

Good, knowledgeable people and a decent selection of gear. I would like to specifically recognize Don, who understands guitar set ups and shows extreme patience in dealing with me and my questions on guitars and amps. They also have some decent financing options, if your credit is good.

Vincent Schurger

I came in to try an electric acoustic. I loved the room and the choice of guitars. I was a little frustrated that many of the guitars I wanted to play were locked, but the staff was quick to help me get what I wanted to try out. They didn't seem to pressure sell as Sam Ash did when I tried a similar guitar there. I appreciate that. It was a good experience.

Tony Anderson

I end up at this store more than I would like. Pretty much what you would expect from a big box store. They have loads of selection and the staff is OK. It used to be much easier to navigate and find things but they added the lesson rooms and obliterated half the store. Now I find myself bumping into people and trying not to knock guitars over while I look. Sometimes it is difficult to get help from an employee.

Curtis C

I work with Don. Found a guitar online Guitar Center see if they had the same model. I did it is even cheaper and I found online. Don was the consummate professional and super helpful

Caiden Blair

I went there, was searching for acoustic guitars and an employee came up to me with everything I needed to know for being a beginner on acoustic guitars. He recommended me a Fender FA-Series acoustic guitar. This guitar was perfect right off the bat for me and I could just feel it. Guitar Center here is a great place to go, really cool people, very nice and fun place to hang out. Even when it comes to buying that right guitar! Thank you so much Guitar Center! You guys rock!

Adam Fox

Great selection and really helpful staff. There is a competing guitar store nearby, and I recommend at least stopping in Guitar Center to take a look if you're headed there.

Heath Hilton

I came in and was slightly nervous/self-conscious about walking in and buying a beginner's instrument, but the person at the front desk immediately made me feel at ease and really walked me through my purchase. From helping me pick out the right instrument for my height and preferences based on the sound that I wanted it to have all the way to showing me how to hold it properly and even remembering the notes, he was great. My excessive questions were answered very thoroughly and I walked out with my new Ukulele (I know it's silly but gosh it is pretty) with plenty enough to get me heading in the right direction. Sidenote: Just walking in to see the humidity controlled guitar room was worth checking out.

Chad Robertson

I love this place! They treat you like a pro when you know what you need and give patient advice when you don't. They've also helped me to test the power block on used gear bought elsewhere, which is great customer service.

Kyra Anderson

So helpful and went above and beyond to get new strings on a very old guitar of mine. Thanks!!!

Patrick Ward

There aren't a lot of Guitar Centers I like going to. This one however has always proved to be a great stop for selection and service. To he fair, I worked here about a decade ago, so I might be slightly biased, but even as an employee, they taught us to learn everything about our products and how to treat customers with respect, rather than forcing someone into a regretful purchase. I use those skills anywhere I go today whether I work in retail or not. I will always have respect for this GC location.

Eric D.

I went in looking for a second guitar to be kind of a beater. But being picky, I still wanted it to look nice and sound good. I was left alone until I asked for help, which I appreciated. I think it was Adam that helped me, young guy with dark hair and glasses. He was helpful, knew his stuff, and wasn't pushy. He helped me find a guitar and case and we came in under budget. Great experience.

Tod Parker

Hit or miss customer service and stock. Not sure if it's because of the pandemic, but their in-store stock is about half of what it was. There used to be a time when you could go in an test out various keyboards. Now, they have a couple of the cheaper ones and an empty showroom. Sound mixers and lighting is even worse.

Mark Repko

My son and I had a great service experience at the Guitar Center in Castleton today. We had to wear masks and gloves (which they supplied) but that is ok given current COVID conditions. I bought my 9-yr old son a used Alvarez guitar youth size here a few years ago. Today we took it in to get a new string for it. The service was great! On Sundays they open at 12:00 -- FYI.

Edwin Knouse

Found all the best deals here

L M

All the employees are super down to earth and can help the new jack or veteran without making you feel weird. I actually signed up for lessons and have been stoked on how things have been going. Go to music store for sure.

Adam Beltramo

I purchased a Ukulele, fair priced. The floor model had a minor dent, so I asked if they had any others in back, and before i knew it, there was one at the counter waiting for me! This is my "kid in a candy store." Love this place.

Daniel Rieger

I purchased a large home studio desk online and picked it up at this store. The first time I visited the store to pick up the desk, they did not provide me both boxes. When I visited the store the second time, the manager asked me what I needed, when I told him about my trouble. He gave me a free product, and I'm certain he would have given me a different, more expensive product, if that's what I had wanted. Some of the people leaving reviews here seem to forget that music stores are filled with musicians who need day jobs. To me, the store should be judged broadly. The manager was willing to do what it took to ensure I was satisfied.

Sye Clements

Tony is a great technician. He’s got me fixed up and rollin’ a few times. Donny is a gear head and can get you hooked up not only with solid stuff, but he’ll take the time to educate you on how to use it correctly. Solid dudes. I love my 80’s Twin Reverb 2 by the way!

CK Hardy

Overall my experiences here have not been bad, but there are a few things that could have gone better. Example, I was buying equipment for my church and for some reason the tax free paperwork had to be resubmitted for the 3rd or 4th year in a row. No big deal, they were accommodating enough and let me know I just needed to come back with the form filled out and they'd refund me for the tax. I did that, but I was there trying to get the refund longer than it took me to look at, test out, and purchase the equipment I got in the first place. We did get it taken care of, and supposedly my church won't have to resubmit the paperwork again. But we'll just have to see how that goes

Joseph Vaughn

I had a bad experience by buying a bad setup, however for the inconvenience, they built a set for me that was worth double BUT for the amount I paid for. I got a 260 guitar for 130 basically, a 30 dollar amp for 60, and a 3 year warranty instead of 2. These guys are AWESOME and understanding!

Tim Dunn (VooDoo G5)

In and out with what I needed. Staff was very helpful and cheery, and prices were not too extravagant. Store needs a facelift and a thorough cleaning/paint job, but overall a nice visit and purchase.

Aaron Lewis

Friendly staff, good gear, and good offers. They gave me a great trade in price for my guitar, better than others in indy. And they have a decent selection of new pedals and tons of amps.

Brent Crow

Just want to give a huge shout out to Alaria and Don for being super awesome with helping me find the perfect guitar that covered all of my needs! They were really courteous and knowledgeable. My PRS Custom 24 Floyd will be forever mine!!! Thanks

Brady Burke

This location is temporarily closed due to COVID. Reopening timeline is unknown. Previous experiences at this location have been good, hence the four stars. Just writing this review to advise others of the closure. Disappointing that the phone merely rings and rings and rings - no automated message telling you the location is closed.

Alex Franken

Don, at the Castleton location, was awesome and hugely helpful!

Joseph Proctor

Friendly staff. Excellent selection

Min Park

Wonderful selection and staff is both kind and helpful but also not too overbearing. Bought myself a beautiful Martin and would highly recommend anyone for their next guitar purchase/need.

Wm Stroup

As always, informed and helpful staff are on hand (in spades due to COVID right now.) current news on Chapter 11 filing doesn't seem to be a concern, staff are confident this store is here to stay!

Jeziel Acevedo

Very nice place got the congas at very good price and bongos LP recommend it next the flute and the piano for my kids

Connie Williams

My experience here was exceptionally great and I could not have ask for a better customer service experience 🙂 😀 😊...Thanks Guitar Center...2/11/22 …

billy hancock

Looking for a new guitar. They had a range of guitars from $80 dollars to over $3000 dollars. Ian helped me for quite a while. I am trying to decide between the BC Rich Mockingbird, the Epiphone Les Paul and a couple Fenders. Had an enjoyable shopping trip there.

Derrick Coleman

I'm really not a fan of the instore experience at G.C. except for the one in Merrilville In. Because i have gotten to know the guy that helps me at that location. As far as products you can usually find what you need but make sure if you are purchasing something new it is actually new.

Brandon H

Had a good time, talked guitars played a few! The associate was very helpful, overall I originally went in for a seven string with no luck! The selection wasn't impressive but I did have a good time!

Jason Collins

As always, great staff, great gear! Ask for Abel if your at this store in Indy. Friendly, knowledgeable and goes out of his way to help.

Drew Scott (Bernerhathy)

Never had a bad experience here. I have gone to this location for all kinds of gear over the years. They dudes in guitars are great guys and know there stuff pretty well. The techs did not used to be so great, but ever since they hired Amos I have gone to him for all my set ups. I have never had one done better. The only bad things I could say is that they occasionally hire people, usually in the accessories department, who don't know anything about the gear they are selling and the verity of guitars in store has slimmed down over the years. So if you are looking to play a cool Ibanez Artcore you saw on there site they are probably not going to have it. All I know is that I will keep going there as long as I can find the pedals I want and need things like straps and picks.

Tim Borek

The greenwood Indiana location seems to have a better inventory and more knowledgeable staff then most stores in the chain. I highly recommend them. Excellent deals on used gear also.

Isaac Lindell

Great service. Took a 25yr+ old guitar in to get a platinum set up and the tech there made it look almost brand new. Great selection for all your guitar needs.

chris moore

I have always had great service and knowledgeable staff everytime I go in. I buy items for my dj business and playing drums in a band. Always good equipment, never any issues. I dont buy the warrenties, I never have had too. Get great deals ans prices as well.

Bob Wade

Great place to shop for my music accessories. Staff is very knowledgeable and friendly. I will always go back and do my buisness with them.

Cortney Gadley

First visit, no problems. Tony is fixing my warlock and I'm a happy gal.

Kevin Quay

Eh. The staff is fantastic, all so helpful, but they have just been sooo mediocre as far as supply goes.

David Mobley

Great place to find anything music but prices were a little high

Nicholas Robin Fant

I knit, not with needle tips, fingers, got dexterity, so I got a rogue dreadnought on July 4th sale, brand new, never tuned, LoL. Thought it time to learn, like my brother.

Kevan Elliott

Friendly and helpful. Wife bought a used 10yr old guitar from another party and they were fine checking it out letting us know what it needed to get it playing really well.

Anitra Carr

Rashaan in repairs made my day. Totally helped and made it super easy for me. And he polished up my guitar while we were chatting! Best customer service I've come across in a while. Thank you.

Roy Watkins

I want to like Guitar Center more. But, service at this location is lacking. I used to work at their distribution center. But, I have never bought a guitar from this store because it is hell to get checked out.

Stuart Ross Johnson

I purchased a foot tambourine and a LR baggs para acoustic DI. The DI was actually $30 cheaper than online! And the salesman let me test it out before buying it. No complaints.

Rick J Stowe

Didn't have the harmonica set I wanted but all was good

Sergio Requenes

Great store been doing business with them for years. Store seems a little empty compared to other stores I have visited while traveling the country

Ydh Rex

Friendly people, great service

nicholasbapplegate

Lots of instruments to choose from. Service is fine but could use a few more employees to speed up waiting times at customer service. Overall a great place to shop!

Mikel Hall

Had a great experience! Went in to shop for my first guitar and found something that sounds great and doesn't break the bank!

Akhmad Mustafa

I love this place but there is a dirty grumbo in the basement and he whispers to me from there to get my wizard scrolls. If he has my spells that would be bad because music would totally be like not rad. Anyway here is my friend code on Nintendo Wii down to play some brawl.

Ian Trigg

What can I say? It hit every criteria needed for a commercial guitar shop. Staff was helpful and offered to get me new models of items instead of the mass played floor models.

Anthony Adams

great people work there.another great place to shop 💯 …

Wes Red Oil

Awesome guitars. Awesome people. Awesome

Rashad Baker

Lessons, Instrumental Insight, all my questions answered. My son is into percussion instruments and also digital music blending. I found a nice drum kit, mixing board, & effect lighting for his 10th birthday. Glad I stopped in

INMF

Very nice and knowledgeable people

Paul Marsh

I visited the Guitar Center to shop Ukuleles. While in Castleton I also looked at Sam Ash. The facilities were far nicer at Guitar Center and I found a nice assortment of Ukes there. I will be back!

Joe Meiring

I brought in my Ampeg Reverberocket to be re-tubed, and Tony, the technician, was a big help. He helped explain the tube rating system, also dug up additional info on my amp that I wasn't aware of. Most importantly he did a great job fixing it up, it sounds amazing. Great job, thanks! I'll also add that I was debating the possibility of trading this amp in for another one, but another guy there was very honest with me and said "really... if that amp were mine, I wouldn't trade it in." He could have easily just tried to maneuver a trade and sale, but he was honest with me. I really appreciated that. Most recently, I brought in my Epiphone Les Paul to have upgrades installed. This was the first time I've moded one of my guitars, so of course, I made a few mistakes with some of the parts I had ordered... but Tony was very helpful and patient with me as we got everything worked out and I got the correct parts. He made sure that the work done to my guitar was top quality, so what was once a mediocre guitar is now my favorite! Tony is my go-to-guy for guitar / amp work, I highly recommend him!

elise mason

Highly recommend, went here for a epiphone electric guitar. The guys there were very sweet and helped me out with getting a good chord for my guitar. Go here, you won’t be disappointed.

Blake Flannery

Guitar center is a great place to try instruments. I like buying used guitars there. Not a great return though if you are selling but it is convenient.

Mike Wiese

Couldn't find an employee who wanted to help us find a piano. The one we did get the attention of didn't seem to know anything

Agent Pew (Pew Professional)

Knowledgeable staff and excellent assistance for all of your guitar needs. I have purchased several useful instruments from this location and will certainly be back for more.

Adrian Dunn

Was about to get my sons crash symbol here. They have used cymbals for an awesome price! But they have to keep them 1 week before selling them.

Nathan Allen

Helpful, great staff, great prices, overall good experience. I love browsing this place, and it's hard to leave without spending anything lol

Ekanth Ramesh

Very friendly staff and the place is loaded with musical instruments suitable for people with little to a high level of experience. They offer classes too! Worth checking out.

Xiaohong Li

Just come back from Guitar center, really appreciate for Ryan' s help! Everyone at the center is so nice!

Jesús Bazán Villicaña

Great staff and service. Went in to look for a pair of headphones to compare with my current ones and the staff let me try the ones I was looking for on prior to purchase. Fantastic service

Robert Aylsworth

Very good store.

Natisha Bride

None of the staff members were not attentive or helpful, a few walked passed my daughter and I several times and did not even say hello. Finally, one guy did help us and was patient answering all of our questions

Evil Regal

I stopped by today to look get some pics. The staff was friendly and helpful. They have a great selection of guitars.

Ron Gilmore

Great place to buy musical instrument and all you need for entertainment. I even bought a keyboard. My company buys all my equipment from there. Dr. G Owner of GMV Production

Jo McGlothlin

Helped my husband find information about an old guitar he has. Very helpful and friendly. Prices are reasonably competitive.

Jennifer Lane

My bf found the drumset he wanted at a great price. Very friendly & helpful staff.

REGINA JACKSON

Great service and they offer a store- backed warranty/ replacement for products that they carry but are discontinued since the manufacturer went out of business.

Jossie Soto

Very nice people. Helped me with my daughter's purchase with her first guitar.

Ivan Santamaria

Its relaxed. They don't ask you if you need anything right away. Which makes me more comfortable than employees who directly ask you if you need help on anything.

Ronald Malone

Folks were very pleasant service was top notch. Ordering was easy. Awaiting delivery.

Gus powell

Got the monitors i needed and a veteran discount on top of that. I recommend this place for your musical needs. Go here. Enjoy the staff. They helped me .

Gregory Forsthoefel

Store was very busy. Staff was very helpful and very knowledgeable. Certainly a great place for a musician.

Alex Williams

After a few hiccups with some associates, the store manager, repairs manager, and lesson lead were able to square everything away. I appreciate them making it right.

Michael Lubarsky

Great store. Excellent selection and staff. Special thanks to Andrew and store manager for great customer service!

Michael Hoover

Gear is always quality, but good luck finding someone who is willing to help you unless you chase them down. Service has always been lackluster in this location.

Josh Featherstone

I'm not a musician, so I can't comment on that aspect. I buy audio equipment for my podcast, and the selection is better and staff far more helpful than the other similar stores in the area.

Travis Mumford

I get it, cheaper guitars sell better, and large inventories are expensive to maintain, but I feel like the selection here is pretty lack-luster. Time to make a trip up to Sweetwater in Fort Wayne

Brian Wringer

Good inventory and service. I like being able to use the website first to figure out my choices.

DeWayne Martin

Salesman told me wrong on Martin guitar strings and got not the ones I wanted. Nice store alot of equipment, not a lot of used tho.$$$

Jayne Kercheval

They helped make a deposit in the north store on an item for a friend to go get at the south store. Nice folks at both stores.

Christopher Cooksey

Great selection of new and used guitars and accessories at really reasonable prices.

John McDowell III

I got a great price on a new Sennheiser mic and bought a killer TC electronic bass amp. In and out in 15 minutes.

Michael Polston

I loved the place.was there to purchase a gift.they have the location on 31 and in Castleton as well.liked the north location as it seemed to have more room.quite a motivator to start playing again.

drampz

Too bad the virus is still around, stock seemed low due to the pandemic. Would rate 5 stars but workers were no where to be found

Kawliga Abston

Amazing selection across the board. Some things were a bit pricey but most things o felt were inline.

Kristopher Herren

Lots of good used equipment which is always a plus. Staff was busy but still helpful. I will definitely be back.

Amber Wheeles

Guitar center in castleton is one of the better guitar centers around Indy! Helpful staff and pretty knowledgeable.

Andy HisWay

I enjoy visiting the Guitar Center. The atmosphere is exactly what you would expect. You can smell the rock and roll in the air.

Bois T

Very nice place and great employees!

Audrey Peterson

Much like the Greenwood location, you’ll need to ask for help if you need it. The selection is good though so I visit once a month just to see what’s on the shelves.

Joshua Mendoza

Simply amazing. The guy that works at the desk is prety funny and nice.

Aaron Burks

Quick trip. Checked online, they had what I wanted. Used a coupon they had emailed me. People there were nice.

Mike Mazak

Great staff, awesome sale prices on gear. Go-to shop for musicians.

Jeff Webster

Service was great and the sales were really good as well

Kevin Bourk

Service was great

Jeremy McDowell

Got a decent amp for $69 and a brand new strat, overall great service

Sai Vivek

Knowledgeable staff and good customer service. They recently started music lessons that are of good value but I feel it's a little expensive in my opinion.

Bryan K

Always helpful staff who let me know sales or specials that aren't widely broadcasted. Always a smiling face and warm greetings as well.

john kosh

Where the phrase "Nut Up" came from.

Taylor Motsinger

It's a good place

Karn Sharma

Cam and Sam are the goto dudes for any question and best sales service 🤙🏾 …

George Marus

Good selection of instruments and accessories. Some prices a bit higher than other sources. Staff could be a bit friendlier.

Justin Purser

Shadow of the store it was when it opened, but those were different times.

Mark Thomas

A lot better than the Greenwood location. Because they had a lot more equipment on display, especially in the DJ equipment room.

Adetunji Adewoye

Customer support was excellent and they had a good variety of instruments

Kyle Kelly

Stores awesome. Small so they might not have what you're looking for but the staff there is really helpful

Kathy Berumen

Can't believe how great this store is. Our first time in Indianapolis and what a pleasure!!

beristogenes gus

They do have the new guitar technology, through price is still high.

James Ashley

New and used instruments, accessories, and stuff like PA systems, DJ equipment, you name it. If you sign up for email, you'll always have a coupon or some other deal in your inbox.

Ashley Fir

The staff couldn't have been more attentive and helpful. Also very nice selection to choose from.

Steve Rhodes

Clean and well organized, friendly and professional service crew, made sure my issue was addressed, very pleased with my visit👍👍 …

Bishop Henderson

Sold some used gear here. Got a decent price for my items and they always give me a deal when I'm there to purchase new music equipment.

Marvin Peek

Great place to get anything music upgrading, playing, just seeing what's new. I just wish they were more trade in friendly!!!!

Denny Bush

Lots of great gear. And if they dont have it at the store near you you or they can find it at any of thier stores across America.

James “Jimmy” Miller, Sr.

This has to be the best selection of guitars I have ever seen.

Jane Sparks

We had a great experience..and met an Awesome young man to whom my husband gave his "old" keyboard

German E. Gonzalez

Excelent attention. Answered all my questions with knowlege and dilligence. Highly recommended.

Jason G Morrall

Friendly people good service. However if you are renting equipment stay on top of them 🙂 …

Nicholas Rodecap

Their staff are really helpful; they help you find whatever you need, and the building itself is really nice! I highly recommend it.

Adam Alexander

Great product availability, friendly staff, fast and smooth checkout.

Shanna Clark

My son loves that he can go in and try before he buys. Nice staff

Ray Dearth

They’re always helpful

Joseph Orosco

Very nice. lots of product and very helpful..

Gloria Ramey

The man that waited on me was very helpful in advising me on my purchase.

Jason Hagen

A little chaotic and dirty but all in all a great location. Guitar selection was awesome and the acoutic area was amazing.

Bobby (vash2695)

Got a great deal on a used instrument, staff has always been helpful.

Courtney Brooks

Really knowledgeable staff. Great inventory and lots of products are set up for trial purposes.

juan garcia

Clean organized and helpful. Workers know what they're talking about and are more then willing to help.

Shah

This place is awesome!!! I ordered a guitar online and I received it just in time and it was perfect

Gene Clevinger

Great deal for a musician returning to the biz!

Mojo

Very friendly staff. Had what i was looking for and a good price.

Matt Stucky

Nearly everything you need related to guitars with helpful and friendly staff.

Jim Daniels

Very helpful. Made the trip enjoyable.

Joe Tooman

Great selection and atmosphere. More than just a guitar store. Excellent drum section.

James Hayden

Have had a bad experience in the past, but usually they make up for it. Great service and knowledge

Jason Kuhn

Great selection of any of your musical needs

Jane Reed

Nice selection of guitars, but the staff is never very friendly.

Leon Nowlin

Great staff with an excellent selection of fantastic products at the absolute best prices!!

L Eagans

Great customer service! Very knowledgeable!!

Jody Wallace

I would love to work there...great place!

Andrew Okerson

Helpful sales associates and a wide variety of music and performance supplies make this a staple of Indianapolis.

Ron Smith

I Always enjoy the toys and adding to my wish list

Michael wms

Love the everything about it nice people details are bright I look forward to working there.

Kathena Smith

Great customer service and knowledgeable of their products, nit jus a cashier.

The Wilson's

Kindly high for the used items they have.

JArmendariz28

Bad customer service, I always shop at GC, and today they didn't have what I wanted and the salesman didn't want to help me so he advised me to go online to order what I wanted.....

Marc Cummins

Very helpful. My family and I hax a great time there and the stuff member I worked with was awesome. Thanks guys.

Scott Strange

Worked directly with manager to get the gear I required and at a good price.

Gerrold Mayfield

Didn't buy anything on this particular trip, but I'm a guitarist and it's a Music Store for cryin' out loud!

Deagan Tibbett (JigglesThaClown)

Great selection of instruments, friendly staff and good deals.

Shannon Wilson

Very knowledgeable staff! Good prices. Glad they are there. :)

Craig Johnson

Always helpful and friendly. Nice store! Good stuff!

Mandii Mandii

They helped me right away and helped me gind what I was looking for I left with my new electric guitar ❤

cheedy Steve

Loved this place and their music instrument are really nice and affordable

LARRY STRAWBRIDGE

Love to go there and diddle around with guitars and amps...great selection of insturments.

Gysgt Randy Walker USMC Ret

Always a great selection there!

Jr Rigdon

Awesome. They were great help in finding what I needed and had a great price.

Jennifer Barber Medina

Great customer service. They are very nice and kind!

Reji Mon

Great service and good customer care My first choice for my hobby needs

Prabhakar Chintalapati

Amazing place to buy all kinds of musical instruments. Friendly staff.

Bill Bowyer

Amazing people, get hooked up with the right person and they are very knowledgeable.

Rickie Bellamy

The server, services was great, the amount of time was very good and price was very affordable.

Matt Hicks

There is always someone right there to help if they aren't busy helping someone else

Ross Johnson

Good used pedal selection, amp and guitar tech know their stuff too.

Marilyn Ivette

Ran out of beginner guitar kits. But so has everyone else.

Bill Burke

Nice guys. Ordered a guitar. Wasn't my thing. No hassle return.

James Devlin

Due to low in stock inventory. COVID-19 i would figure has something to do with it.

Matt Reiman

Ask for Ben in guitars. He's been my guy for a couple years now and never steers me wrong

Leeia Golden

I love music! I love my new drumsticks!!! Amazing center for all things music instruments.

Joel Sonntag

Great selection of musical instruments and equipment. Loved the place.

Michael Smith

Guitar Center! Nothing more needs said! Every musician's mecca merchant outlet for new and used equipment!

Tammy D May

I buy 70% of my gear from guitar centers everywhere.Cant beat the deals

E. Michael Tann

Always treated with respect, even when I didn't buy anything.

Becky Suchomel

We took FREE ukulele class with Alec! Great fun. Thanks!😎 …

Charles Bruder

Good selection and service.

Thomas Walker

Great bass lesson! Thank you Ryan! See you next week!

mrmatrixs

Great gear, but a bit overpriced

Rhonda Sanders

Their Customer Service is awesome!!

Paul Phelps

Absolutely fantastic selection of guitars. I can spend hours in there just looking.

Melody Haddix

Nice people!

Pam Blackford

I had a great experience with my guitar lesson.

HEATHER SUTTERFIELD

If you're a musician then this is the place to go. Staff is always attentive and knowledgeable.

Carolina Madrid

Very friendly staff but couldn't find what I was looking for a book and a shoulder rest 👍 …

Chuck Wuthrich

I like to play a guitar before I buy it. Guitar Center is a good place to do that.

Anne Winters

A+

Jenny Hallman

Great selection of amps. Wide variety of gear.

Alfonso Brena

Super nice people, can't say enough good things about the staff.

Burdens Within

I try to stay away from there , because everytime I go I always come home with a new guitar or something 😁 …

Skye Tutino

Knowledgeable and friendly staff, good selection of new and used stuff

Susan Sipe

Looks like new merch stacks inside the store!

Giancarlo Acuna

Big guitar store, they let you any guitar you want 🎸 …

Fritz Graf

Good prices but I am more knowledgeable than most of the staff

Jon Curry

Justin is awesome. Great store. Great service

Ed Bailey

Stopped in to get a gift card. Transaction went fine.

Esme Ruiz

Very nice customer service.

Nathan Miller

It's Guitar Center... Not a whole lot to say other than the customer service could use a little work.

Patt

Silly sales people....Sweetwater is where one gets great customer service...

Dennis Clarkson

Wonderful over booked staff. Very patient

Kevin Nornoo (KevSlider)

Friendly staff, great guitar selection.

M M

Excellent service on electric guitar.

A Banana

For four years I finally found a store that sells the speakers I was looking for thank to the Internet and Google maps.

Eric Smith

Great selection, very helpful and friendly staff.

david white

Very nice store and helpful staff.

Nick Richardson

Wide variety of products very friendly and helpful staff.

Mario Maldonado

some people dont know how to help.

Andrew Blevins

Good customer service but I was a little disappointed on inventory

Jake Oliger

Customer service is abysmal but they have a lot of nice stuff.

Phil Merriwether

Dwindling inventory. There might have been a total of 15 amplifiers in the store

Dalen Green

Absolutely love guitar Center, everybody is super down to earth.

T. Thompson

Great place. Staff are knowledgeable and nice.

JEFF WASHER

They are no Sweetwater, but a good selection overall.

Matthew Heathers

Nice place nice people

Yak Diezel

My favorite musician store always has what I'm looking for

A PLUS COMPUTERS

Always ready to help.Friendly staff.

Bobby Ingals

Kinda like the Lowe's of music stores.

Matt Jones

Good selection of equipment and friendly staff

Ronald Gilmore

Always find what I'm looking for at good price on top of that.

Mark McPeak

Always like hanging out there and how they let u play the guitars and amps!

Camille Rodriguez

So cool

Jason Metzger

Always helpful. Always knowledgeable about what they sell.

Pedro Brena

Lots of things for instruments everything you would need for a guitar

Gor Mkhitarian

Great store!

Marvin Givens

I get the best service there.

Mike Weida

typical Guitar center. good selection of used gear

Knight67

Picked up drums

Maziar Aboualizadehbehbahani

Nice deals and fair return policy.

Errold Mayfield

Found item I was looking for. Knowledge and helpful staff.

Christopher Spiller

Nice place.. not what it used to be

Chris Pickett

This place is so fun to check things out

Melissa Covert

Very knowledgeable sales people.

Hector Pizarro

The best store selling electrical appliances.

Jonathan Post

gave me a absolutely KILLER deal

Stevie Taylor

Awesome Employees and great selection always !!

Eva Sanchez

Good

Tylor McClain

Great stuff. I really want to go there more.

Dick Luchtman

Nice people, a huge selection and professional help,!

Cameron Gibbon

Good price on pre owned equipment!

Rod Gustafson

The inventory is half of what it use to be. Disappointed!!

Jon Mcwilliams

What a great place for your Music stuff.

Mike Rettig

It's Guitar Center. How good can it be?

Lukman Sule

Cool place and perfect Customer service

Tony Browning

Good selection, knowledgeable people, ready to help.

Charles Thom

Customer service is great in this store.

Fiorella Ramos

Super friendly and knowledgeable staff.

Spike Wilson

Most expensive things at any of these stores, are the guitars.

Sierra SillyCe

Knowledgeable staff. Very friendly

Travis Lawler

They had Rotosound 77 bass strings!

Fred Shred TV

Great store, friendly staff

Burley “Gene” Stallings

Was in and out got what I needed fast.

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