Reviews of North Coast Guitar Company. (Musical Store) in Grand Rapids (Michigan).

North Coast Guitar Company

89 Reviews

89 Comments

Musical store

Musical instrument repair shop

1633 Blaine Ave SE, Grand Rapids, MI 49507, United States

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Information of North Coast Guitar Company, Musical store in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of North Coast Guitar Company

Bob Arbogast

First of all, Russell and the staff treated me and my guitar with patience and respect. Kudos! I brought my Telecaster-style guitar in for some attention to the frets. Two days later I picked it up, the frets leveled, crowned, and polished. Beautiful work. The guitar plays so smoothly now.

Bill Wiegandt

Very high quality craftsmanship. Russ repaired a cracked bridge on my acoustic 60s Guild and you can’t even tell it was cracked. Will definitely be bringing the rest of my guitars here in the future!

Michael Follett

Bought a new Taylor from Guitar Center that eventually had some severe warping. Taylor recommended NCGC as part of their approved warranty repair program. I had read reviews about how people will bring in guitars, even newly bought ones and these guys will give it a proper setup that is better than factory new. I thought my Taylor 214CE sounded great when I got it new out of the box, but after the repair I'm very impressed, it plays better than I remember, better sustain, lower and more even action. I brought in another guitar just in case I was happy with the repair, and they'll be my luthiers from now on. I really couldn't believe that they'd not only fix it, but improve it from what it was factory new. Super chill guys, highly knowledgeable spotting issues immediately, very transparent on what is needed and what it'll cost. I've already got my 3rd repair planned for them. 5/5 stars - highly recommend.

N8

The best in GR. They put great care into making sure your guitar plays as good as possible and will give you advice on maintaining your guitar if needed. Really professional work, and friendly people.

Brendan Clune

Cool shop! As someone who likes to ask a million questions, they are super knowledgeable about all things guitar. Feel lucky to have a business like this in my home city. Highly recommended.

bryan nuñez

I was rear ended while my acoustic guitar was in the trunk, which left a 4” crack in the side of my most precious baby, Yamaha A3M! [Mahohagony back/sides with Sruce Spitka top] Thank you North Coast! You are legit Luthiers and I entrust my guitar(s) into your care for future care and recommend your service which is fair and honest. What was once a rough unsightly crack is now a smooth surface, thus value preserved, for which I am most grateful. Thank You!

Matt Rozelle

Russ worked on a couple guitars for me recently and I was very impressed with the quality of his work. Both guitars are now playing better than ever.

Brian

Russel is simply amazing! He took my damaged Takamine and made it look good as new! Plus setting the action, she now plays like a dream. He's a perfectionist and it shows in his work, I'll never take my guitars any where else when they need work! Thanks Russel!

Steven Kalfen

These guys are the real deal. I was looking for a repair shop that can handle vintage guitar repairs and maintenance; this is the place to go. The amount of knowledge, attention to detail, and craftsmanship is superior. I feel very lucky to have found North Coast Guitar Company.

Michael Dura

Russ is true to his craft. I first brought my grandfather’s guitar here to be repaired after being stored since 1992. Russ brought it back to life and has since shown me how to take better care of it. Each time I’ve stepped into the shop, I’ve learned something. Awesome shop!

Dustin Childers

I took my 20 year old Fender acoustic there to get a new saddle and a tune up when the tone started to change, and strings began to buzz. They took the time to go over the instrument with me when I dropped it off and even helped guide me when I couldn't answer the more technical questions about what I was looking for. They gave me great suggestions on string height, what needed to be or could be done, and even how to better maintain the guitar as it gets older. It sounds as good as new, and even better than I remember. I couldn't be happier, and will definitely come back in the future for any work I need done.

Joel Morgan

Just here to post a positive review for a simple evaluation. Russ diagnosed a buzzing pre-amp wire (I thought it was fret buzz) and corrected it, for free, in moments. I appreciate an honest and skilled craftsman. My guitar is due for some fretwork soon and I'll be back. EDIT 3 Months later - the phrase "setup" or even "crown and polish" have always seemed to me a sort of magical or mature step in a guitarist's evolution "Dude, I can't explain it but you gotta get a setup. It's amazing." In my naivety, I never understood it and was always hesitant to try it for fear it would screw up my guitar or was the gateway drug to harder choices ("might as well change out my saddle"). Well, in my jamming and grooving, I'd worn some nice looking grooves on my frets and it seemed that I finally needed to take the plunge. Russ did a great job restoring my frets, adjusting the rod, and setting up the guitar (still no idea what sort of devilish magic it is) and preserving my guitar's sound (it's a Taylor 714). It certainly seems that the sound is a little more balanced. Tuning is more even from the low E and up and even up the neck. Great job! If you are worried about if you need a setup or if you should get one, do it. Talk to Russ.

Bendgar

Excellent service, and a consummate professional. I took my lower end guitars in for a full setup, and they now sound and feel like instruments easily double their list price. As an added bonus, you get to see some guitars in his shop you'd be hard pressed to find other places. Seems like he always has some vintage restoration process going on in his shop.

Sean Condon

Russ is amazing. I have been playing Bass all my life, but have never had my instruments set up or maintained by a professional. That’s what Russ is. A true professional. He took my new Fender Jaguar Bass and made it sound and play exactly the way I need. I came home and instantly noticed a huge difference in playability and tone. I couldn’t be happier! I will be back this fall for a tune up and to have new pick ups installed. I will recommend Russ and North Coast Guitar to everyone I know. Thanks Russ!

Don K

Russ is an insanely personable guy, with a decidedly immense skill set. I took my guitar in to have a bone saddle, bone nut and rosewood pins custom fit. Needless to say, what a change in tonality. The guitar played great before bringing it in, but it plays even better now. Russ is the real deal, a true master of his craft. Thank you for the excellent work, rock on!

Travis Radaz

Russ and North Coast Guitars are the absolute best. Earlier this week I was in a jam and needed a guitar set up, and Russ worked extraordinarily hard on very short notice to get the job done for me. When I'm in need of setups, fretwork, designs, etc... Russ and North Coast is the place I go every time.

Tim Higgins

I took my strat in there the front pickup was not working. the pro took a look at my guitar and said you have x amount of time left on your frets, and it did take some effort to get the front pickup working. I had them do a quick fret job and fix the front pickup. PRO's. You know them when you see them. This guy is the real deal.

Thomas Felty

Great place for your guitar needs. Fare prices and friendly and knowledgeable folks to deal with.

Ken Kensington

Russ is a consummate professional who has a great personality and does awesome work! Three guitars worked on by Russ to date and yes, I’ll be back. If you’re in the need of luthier services, this is the place to go. Thank you Russ and company!

P H

Russell refretted my '79 Fender strat I bought back in 1983 and replaced the nut. It's the nicest my guitar has ever played and sounded. Phenomenal job. Going forward, it's all Russ for any work I need done on my guitars. World class; the real deal. I'd give the dude 10 stars if I could.

Rick Stone

Russ did a fantastic job on my Martin 000-28. He took the time to listen and answer all of my questions. His repair charges are very reasonable and he had my guitar repaired and ready to be picked up a day early! I would give Russ 10 stars if it was an option! Thanks again Russ!!!

Nick Piper

I cannot recommend Russ highly enough. The service was quick, high quality, very fairly priced, and my guitar has never sounded better. In fact, I've never left a review for a company on google before, and I specifically came here just to give Russ a 5-star review. This is the place to get work done on your guitar.

Bubba P

Russ’ attention to detail and workmanship are impeccable. I am thankful to have such a high caliber guitar repair service in West Michigan. Russ has done work on two of my guitars and I will definitely be returning for all needed guitar repairs in the future.

Sheldon Imperio

Russell did some excellent work on my classical guitars that went beyond my expectations. He patiently answers all of my questions and is easy to communicate with and gets the job done with a fast turn over time. He also handled the whole transaction very professionally with all the necessary documentation. Definitely a much better idea to bring your guitar to him than to one of those big box guitar stores.

Victor Calloway

Russell Olmsted is one of the best Luthiers on the Planet. He's been working on my Guitars for 4 years. We are very lucky to have him in West Michigan. If you need a repair, set-up, modifications or a custom built guitar. Go see Russ..

Brian Sommer

If you need someone you can trust than Russ is your man. His knowledge has surpassed anyone’s that I have brought my instruments to. Russ even went out of his way to speak with the manufacturer about the inexcusable shape my brand new guitar was in out of the factory. Russ’ work has been the best I’ve seen. He has taken the time to educate me in my instrument and made sure I 100% understood what he was doing and why he was doing it. If you care about your instruments I honestly would not trust anyone else other than this guy. Thanks again Russ!

Dustin Evans

Russ is a true professional. He does fantastic work. I have had four guitars worked on so far and will continue to bring in my collection for work. Worth every penny. Thanks again!

Branden Garner

Russ took my Squire Bass VI put a mute on it and gave it a proper set up for the first time in it's life. Now she plays as well as the vintage one I tried at Elderly Instruments, but at a fraction of the cost. He was up front about cost and time, and very communicative over all. I will be back for sure. Thanks, Russ!

Bev Yellowley

I recently bought a new Seagull S6 acoustic guitar (online). It arrived in great shape but the strings were way too high..hard to play. I took it in to North Coast Guitar for a setup and also requested to have a pickup installed. Russ called today that the job was done.. I picked it up and I cannot believe the difference. The action is perfect.. the pickup works great and it's out of sight (end pin is now a jack).. I am VERY pleased with the way this turned out. I'd highly recommend Russ and North Coast Guitars to anybody needing some guitar work. Mike Yellowley

Eugene Morningstar

Russell took the time with me and my instruments. Helping me fix a dried out instrument and giving me much better advice in how to care for them moving forward. Thankful for his skill and knowledge. Ps ask him about his crafted guitar if ya have time. So epic! Blessings!! 👊💥 …

Jared Bickford

What a wonderful experience!! Truly! I have never had someone pay as close attention to my guitar as they did. This was a custom build dream guitar for me, and they took the time to make sure everything was done right. If details matter to you, look no further. My guitars are like a member of the family, and these guys treated it like their own. I can't thank them enough. I WLL be back!!!

Travis Bell

I can not say enough how great Russ, he is very knowledgeable and skilled. He takes great care to listen to the customer's needs and concerns. I am very happy to have found North coast and will not take my guitars anywhere else.

Doug Thompson

It was a pleasure to work with Russel. He 'fixed up' my guitar and use. Both which had been stuffed away for too many years. He absolutely knew what had to be done and he got it done in the timeframe estimated for a reasonable cost. Would definitely recommend him and would use him again.

feinkevi

I needed a new nut and some electronic work done on a Fender Jazzmaster. It was clear from our first conversation that he knew his stuff, his prices were fair, and could work with your turnaround time needs. I really appreciate his “mission” of making it your guitar - questions about setup etc were framed around what works for me, I’ve had other techs just kinda do what they think is best. The guitar is playing like a dream and all electronics issues are totally resolved. Only disappointment is with myself in that I didn’t insist on the set of strings that I wanted. The strings he keeps in stock are fine they’re just not what I prefer for this particular instrument (I’m picky about these things and have a different set that I prefer for each guitar I own). He was ordering an unusual rating of pots for me anyway and I’m sure he would have added a string request if I had asked - my suggestion would be offering the option to order whatever a customer wants and just add it on the bill. I would have happily paid amazon rate plus a couple of bucks if given the option, and I’m sure others would too. Maybe that’s a hassle for inventory reasons or whatever, in the end really not a big deal. North Coast will definitely be my first call next time I need help with a project, 100% satisfied with the work.

Eric Naessens

I had an electric guitar with a scratchy selector switch, which Russell diagnosed and fixed in literally minutes. He was very friendly and knowledgeable about my guitar, and I will most certainly be returning when my acoustic guitar needs work. Highly recommended!

Stu Maynard

I recently took my 92 Carvin SB75 5 string bass to Russ@NORTH COAST GUITARS FOR a couple of electronic issues and a complete professional set up. I had recently purchased it used, it apparently had a rough life,and needed a complete going over. Russ did a wonderful job,quality work,quick turnaround,very reasonable charge. If you need work on any fretted instrument, I highly recommend Russ @NORTH COAST GUITARS!

Jim M

Had some fret work and a set up done on my fender strat. Awesome work, quick turnaround, more than fair price. Will definitely use Russ and his crew again and would highly recommend him.

Sean K

Guys here are amazing. My daughter broke one string and they replaced her string and tuned it up for her super fast! Totally coming back here with anything I need!

Adam Bakker

I received SIX star service at North Coast... I've had my Martin Acoustic set up several times since I bought it, but after getting it setup at North Coast it plays like a dream. Russ--the owner/operator--also gave me some great advice that I can use to keep it humming. If you're anywhere in West Michigan, go to North Coast for your guitar service. Just a note about the location--188 Wealthy Street SE has multiple entrances, his shop is the red brick part of the building facing Wealthy. It took me a minute to figure that out once I got there.

Jesus- Rules

My experience was above my expectations, they set up my classical guitar, nut,saddle,and fret dress. It plays like a dream. Very knowledgeable and friendly! I'm so grateful for the care they took and impeccable service! Thank you!

Paul Jarosz

Russ is very knowledgeable, skilled, reasonable, and does a great job of setting realistic expectations. Had repair work and two setups. Very satisfied!

Shirlene Tanis

Russell is a very talented luthier that I trust with all my guitars.

Dave Idema

Imagine a 1980 maple dreadnought (Ventura V-29) with a slightly bowed top throwing off the intonation. The saddle is an adjustable height metal design with a large slot in the bridge (poor design and junk). Russell carved a new bone saddle that fits the oversize slot and moved the string contact point rearward enough to fix the intonation (dead on) and provide great action/string height. If you are a guitarist or engineer you can appreciate the difficulty in finding the perfect contact point in the saddle to do this. New life for a vintage guitar. Five stars - Russel knows his stuff.

eric moore

Russ is the man for getting your guitar setup right. I have an American Stat that I thought was good, but WOW! after Russ worked on it, it is truly a great instrument. THANKS!

Kevin Underwood

Excellent service in a timely manner. Nice to find a local expert to service my guitars.

Bryton Flint

Awesome service!!! I highly recommend this place!

Jeff Roush

Russ is great! He made my 10-year-old guitar sound better than the day I bought it.

Mike McNally

Every guitar that I've brought in has been repaired beyond my expectations and with quick turn around time. I recommend him to anyone looking for professional service on their instrument.

Jonathan Peters

What amazing customer service and workmanship! The owner/operator of this shop is very skilled and knowledgeable concerning his trade. You are doing your instrument a great disservice by taking it anywhere else.

Junior Jr

Had to have a quick re-soldered of one wire in my bass while on the road. Stopped by they did the work quickly while we waited. It was a bit expensive for soldering one wire though $45.

Cory Bearinger

RUSS IS THE BEST AT WHAT HE DOES!!!!! IF YOU NEED YOUR GUITAR CUSTOMIZED OR REPAIRED THERE IS NO ONE BETTER IN MY HONEST OPINION!!!!! HE IS ALSO VERY FAIR WITH PRICING ❤️😊 …

John Harlacz

First off, has anyone ever seen so many good ratings for a company. It's crazy but I'm going to have to agree with all of them. Very friendly people quick turnaround time and reasonable price. I will definitely be going back there

Eli C

Picked up a new guitar and Russ got me in and setup super quick. Really great service.

Hayden Miller

I bring all my guitars to Russ

MichiganMikeG

Russ did a great job. He is knowledgeable, helpful and friendly. Highly recommend.

bruce lach

great job on my fender bass, i took it to Pete at rainbow music for a set up ,did not check it out ,because i heard he was the best around ,got the bass home and he had just raised the strings up higher ,it was harder to play ,so i bought some new pickup and had north coast guitar install them and do a full set up on my fender classic vibe bass ,after i got the bass back i tried it out with my band and it sounded great ,i had just bought a new fender p bass made in the u s a and i am also going to bring that bass in for a set up ,i have to say that my classic vibe p bass sounds as good now as my made in the u s a p bass i just got

Mitchell McDaniel

Russell completely fixed major damage from an accident on my classical guitar. Plays as good as it ever did, I highly recommend North Coast

Stephen Stocker

These guys are experts. Friendly and fast service.

Jerome Slawkowski

Russ has my strat playing and sounding better than ever! Took time for questions and had it done when he said it would be ready. Thanks!!

J W

Excellent inlay repair, regluing of several loose inlays and sanding some. Quick turn around and great prices. Very impressed.

Jim Seppi

Russ setup my PRS S2, it now plays & sound better than when the new setup was performed at the dealer.

Kyle

Great service with an acoustic pickup install and setup.

Jordan Dobberstein

Brought my guitar in for some long needed work, looks great, and plays like new! Friendly and knowledgeable.

Nick Kroes

Russ couldn't be more knowledgeable or helpful. Highly recommended.

David Waligora

He is easy to contact, puts up with my stupid questions, and all around good guy. He's worked on 3 of my guitars now.

Andrew Roman

Amazing setup on my Les Paul! This place is the home of a true luthier.

Robert Tarrh

Knowledgeable personal service and great results of my guitars sound and playability.

Tony Muka

Very cool shop with great service!

Justin Velting

High quality service, wonderful staff

Jim Rodery

Personal, professional, knowledgeable. "The kid's got good hands."

Gustavo Cumbo-Nacheli

excelent shop. highly recommended. Gus

Joel Kusmierz

Very professional and very talented

Lucas Spoor

Super great service!!

Asellus

Great!

Eric Solai

Good a little high but good

kevin meagher

Fast and great service

2 timez

Love the building

Tim Jones

Quality repairman.

Courtney Kavaluskis

Wonderful place

Todd Bulemore

Such a fantastic shop! Brought in my Les Paul for a fret dress and set-up and it now plays better than it ever has. Will hands down choose North Coast for any future guitar maintenance/repair I need. Russ is extremely welcoming, helpful, and knowledgeable. Beyond my repair work, he was also willing to chat and offer advice for a project guitar I'm working on.

Audi De Leon

I don't know

Maria Austin

Zack London

mike richards

Brian Bridson

Allyson Carlton

Eric Dulcet

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