Reviews of Extra Space Storage. (Moving Company) in Milwaukee (Wisconsin).
Extra Space Storage
999 W Mt Vernon Ave, Milwaukee, WI 53233, United States
Description
Information of Extra Space Storage, Moving company in Milwaukee (Wisconsin)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
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Reviews of Extra Space Storage
Aly T
Great first impression by Brittany and Fran going over our new unit with us. So happy we found this location! They’re both very good at their job, and it is good piece of mind knowing our storage is safe in a well managed place. Cheers!
elizabeth teran
I love this storage facility, very clean dry and secure and great prices compared to others in the area. Fran was assisting me and showed me around the unit! Very welcoming staff! Great to have found them!
Kanijah Clark
I’ve been looking for storage units for the past week and I finally found a reasonable and affordable price. Thanks to Jeremiah and the rest of the team members for helping me with finding the perfect storage space. They made my entire experience amazing and quick! Thank you guys so much!
Tad Walter
Good communication and customer service, clean facilities, easy access for loading, very secure. An additional trolley would be helpful as sometimes they are all being used. However, never overcrowded. Very pleased with location and facilities.
Annie Wise
So far I’ve been very happy with this Extra Space Storage facility. There was a problem with a lock on my unit and Brittany took care of it immediately. The facility is very clean. I feel that my belongings are safely stored.
Sharon Celek Kevil
First and foremost, this review is in response to the business practices of Extra Space Storage, not the great staff they have on site - the staff is 5 stars.
I've been a renter here for around a year or so, and I've sized down units once because I use the unit for business and didn't need all of the space in the original unit - and the price increases were a bit ridiculous. The transfer process went smoothly thanks to the wonderful staff team.
There has been a complete turnover of staff in the year-ish amount of time I've been renting. The old staff wasn't bad, but the new manager Brittany is wonderful and always willing to take the time to answer a question or help out. The new staff is consistently FIVE STARS every time I talk with them.
What is frustrating is the business practices of this company. I just received another postcard in the mail saying market rates have changed and that my rates are going up by 35%. My business can absorb that for now, but if it were me as an individual, it would be hard to budget. Having rented from them for this amount of time, I know that this is just the first rate hike. More are coming.
I've stayed because they have a few things I like (loading dock, conditioned space, covered parking, 24h access), but I worry about people who see all the 5 star reviews and sign on with one price thinking they can commit to that - and then a month later they get into the price hike game. It's predatory, and not based on anything legitimate - if it were, there would be a breakdown of how they go about pricing when you ask to see it.
I hope Extra Space uses the money in the current rate hikes to give Brittany and her team raises so they stay long term and continue to manage the building at the level they have been.
Juanita Perez
Great communication with management and staff. Amazing customer service with reasonable prices. Storage facility more than I expected. I will always use extra storage for my storage needs.
Evelyn Acosta Jerez
Overall is good. But they race the rental price every 6 month to me. Ridiculous, more than a apartment. Read you contract before you sign. The bathroom are not the cleanest 😢. The rest of the facilities are in great condition and the employees are super cool. …
Stephanie Sampson-Mckennis
I've had my 2 units for 7 years due to illness and being hospitalize. I haven't had any problems. Customer service has been great. Extra Space Storage in Milwaukee, WI on Mt Vernon is the place to store you goods.
Chrissy Harshman
I recently had an interaction with Fran at the Milwaukee location on Mt. Vernon. Fran helped me resolve my issue quickly. She was friendly and efficient!
June Skenandore
I had Great customer service with Fran, she made it simple, easy and understanding the policy and clean up with my questions I had.
Desiree Magee
Great customer service!! Straight business and professional. Knows exactly where to point you to in terms of what will surely work for you in moving in your personal things. Thank you Brittany and Audret.
Charern Lee
Frances at the 999 MT Vernon Ave Extra Space Storage was very helpful and kind. I recommend this place for your storage needs.
Kevin Howard
I had a few questions regarding my rental space after hours. I left a voice mail and Jeremiah didn't hesitate to call me the next day answering all my questions. Thanks to the friendly staff.
Celeste Nguyen
Immediately walking in, Frances the assistant store manager was so friendly and welcoming. Everything was set up before officially moving in and ready for use.
Belinda Perry
Frances is terrific, authentic customer service skills and Audrette was a great help to me. Great staff keep up the good work!!!
Dionna James-Jones
Brittany has great customer service and I recommend working with her when looking for a storage unit.
Ricardo Aguirre
Frances Harris was very helpful polite and handled my moving in swiftly and professionally thank you to Frances and the extra space team!!!
Tim Murphy
I had this storage facility for 10 years and no longer have a need for it. My experience has been a good one. The space has always been dry and there were never any concerns about break-ins. I never had to worry about my things. I have been dealing with Jeremiah as I terminate my lease. He’s been excellent to work with, personable and conscientious. I was a little worried about their reaction once I decided to give notice. I shouldn’t have been. Jeremiah was a complete professional. I’d definitely return.
Kari Sisson
What a pleasant surprise to go take care of some storage locker business and the staff is 100% delightful to you. It’s kind of a crazy world and that just makes my whole day.
Victor Gonzalez Rodriguez
Brittany and Jeremiah were such a great help. I was informed via email that I was moved out of my unit when I hadn’t checked out. They called me, I drove over and Brittany was able to recover my account (although out of the system) with the same entry code and unit. I was so relieved that they were able to do all of this for me and even throw in a free month for the hassle. They were so professional and I don’t think there’s a better place to store at. I also lost my keys and they were able to cut the lock for FREE.
Bryan Gorelik
Very quick, responsive, and efficient. Fran was great. Thx!
mike brahm
Excellent service, great locations with clean and dry storage and easy move in/ move out policies. Highly recommend!
Marisah Mosley
I rented a unit with this company and due to some personal circumstances I never actually used the unit. I was charged for 2 months although I didn’t get to use the unit. The manager Britney was extremely understanding and actually went out of her way to make sure I was well taken care of. 5 out of 5 recommend and would use them for sure the next time I need extra storage space 👍🏾
Gary Van Vorous
I’m a new customer buyer of storage Lockers. I had the help of Britney to help me with my purchase . She had great customer service and was terrific to speak to we had a great conversation about my buy and I’m looking forward to dealing with her again. Looks like I will be seeing her again today since I just purchased my second locker at this location.
Sarah Richter
I’ve dealt with another storage company in the past and wasn’t halfway as pleased as I am with this place. They are very reasonable and accommodating. I’ve never got bad customer service or even mediocre customer service there which says a lot in times like this. Marty has an exceptional attitude and is definitely an asset to the company.
Montica Swanigan
Absolutely loooove this place. So i brought about 3 storages from uhaul and anytime i needed help no one was ever around i mean EVER!!! I had to use 3 different codes to get in one building which i understand the security but i shoukd at least be able to take the elevator with one code. The manager was never around or never returned my calls.
When i first cane to extra space storage Britney was AMAZING!!!!! She helped me right away and even worked with me to find the prefect storage for all my belongings. I wish i found this place first!
Billy Manikham
Great experience with customer service. Fran was awesome.
Kathleen Baugrud
The team of Brittany and Mike could not have been more pleasant and accommodating.
The overall experience was great and the storage units are clean, well lit and safe
Inez Johnson
I have been a customer of Extra Space (Milwaukee's Mt.Vernon location) since 2014. Within the past seven years, due to work, I have had to relocate several times. I can honestly say that through my transitions, the staff at Extra space has always made me feel comfortable and confident that my belongings were in a safe & secure place. Thanks Steven & Brett (Mt. Vernon staff) for the outstanding customer service and for always being reliable and kind.
denise gordon
Brett was amazing. I went to get another storage unit. Only to my dismay there was none in the size I wanted. He was very considerate of making sure to call me when a unit was available. He called me immediately and saved the unit I wanted. Will truly recommend. Customer service is every thing to me. Thank you Brett.
Kenneth Terrell
The store manager Brittany was above and beyond amazing. Her customer service was top tier, she helped us in every way possible.
mr pac
Very clean and private. I did not like my price change that happened more then once. I was hoping that would have stayed the same
Kay Jones
Brittany Was Very Nice & She Helped Me Get Everything I Needed And Made Sure I Was Satisfied Before I Left!!
Yvette Aliceareed
Easy process to reserve online. Clean, spacious and accessible. Would recommend.
Corey Rembert
Marty was a great help, good customer service and friendly. There is climate control(heat) in my unit, other units have both heat and air conditioning. A good private location to store your belongings.
Eric Zhang (Skulls Tear)
I was moving away from the city. Their service is great! Shoutout to the management team for their professionalism and patience to care for their customers.
Patrice
Steven was fantastic in assisting me on the phone and when I got to the faculty. Amazing service and a fun personality, and answered questions before I had to ask them. Watch for sudden “market rates.” Recently my unit jumped $40.
Madhuri Patel
This storage building was great! Seamless entry, helpful staff, and easy to use. Highly recommend!
Jaclyn Fagan
Brittany Bryant was so helpful with helping me find my storage unit! Excellent service!!
Ray Joe
Bria was absolutely amazing I needed to upgrade my storage and she was knowledgeable about which unit would be best for my needs. Clean environment I would recommend this location to my family and friends!
Mya B.
Kim's customer service is excellent and the company is lucky to have her! During the tour I thought the space was a lot more sanitary than what it turned out to be. After moving in I would say that this location needs to work on its pest/rodent control.
Leida Martinez
Very pleased with the service we received. The attendant was very friendly and knowledgeable on what would work best for us. She got us a great deal on a large storage at a very low price. Storages are very clean and noticeably maintained daily. Guarantee you will be pleased with the service Extra Space Storage has to offer.
Sara
This is the best storage place I have ever been to. Both Zach the Store Manager and Anthony the Assistant Storage Manager went out of their way to help me with my issues and made the experience really easy. Both of them are a team and both were very friendly and courteous. This facility is well taken care of and you can tell it runs smoothly and efficiently.
Julius Wanyoike
Assistant manager showed me the best customer service!
michael kweyu
Love the place!! Kim, was awesome she stayed late to make sure we were taken care of. would definitely recommend the mount Vernon location. 5 stars in the lack of a 10 star review.
A K
Wonderful facility, exceptional customer service! I had an awesome experience with a representative by the name of Greta who answered all the questions that I had. I hope that others will be able to share that same experience with her as I did. The facility is conveniently located which I like and easily accessible. I give it high marks in my book and can't see why anyone else wouldn't. Thanks guy's!
Anne Osmon
Meronica is the best!! She has an infectiously positive attitude, is a smart business woman (she knows how to take care of her customers) and honestly I just want to come back just to have coffee with her! The space is clean and well maintained, prices are the best in town, and this was an excellent experience overall. So glad I found this location!
Molly Healy
Thank you Frances! Thank you for helping me out late at night!
Madison Abell
Great facility and employees! The place is always clean and they also check to make sure your unit is locked. If it isn’t they call you and let you know. That happened to me one time, so grateful they called! Their employee Meronica is SUPER helpful and nice, she clearly cares about Extra spaces’ customers. Highly recommend Extra space storage!
Dario Wilson
I moved to Milwaukee 3 yrs ago and I used their facility until I moved again which was recently a day ago. The place is heated in winter and cool in the summer months which was good for my dj equipment and vinyl and storing brand new furniture for 3 yrs. I highly recommend if your looking for storage use these guys.
eunbie lee
I was moving out for college and had to put my stuff in storage in a hurry. The lady at the front was super nice and explained everything clearly to me. The place was big and clean and it was easy to access the garage and elevator. Would recommend 100%.
Rebecca Hansen
This place is incredibly accommodating and Anthony was extremely helpful in the process. He promptly answered my questions and waited for me even when I was late showing up! I'm very impressed with the service. Also this was one of the very few places that allows access after office hours. Very secure building and easily accessible units. The price was better than the rest also with the 1st month free and the online discount that I got just in time before they change it to one or the other! Thank u Anthony for your friendly and knowledgeable service! I greatly appreciated this since moving sucks enough so I'm grateful that the storage process was made easier!
Collin Taylor
Great location, and out of many storage facilities I’ve leased from, this is the best staff I’ve ever worked with. Highly recommended!
Michaela Croft
This is the BEST place for storage in Milwaukee! The price is one of the best in town, it’s clean (which is important to me) and very secure. I’ve kept my things there for the last 6 months and nothing was damaged, broken, or stolen. The employees are kind and helpful as well!
I will recommend this location to all of my friends and family!!
Chris Peterson
been at the facility for 4 years and it has been a great experience. Meronica and Kim -the managers- are consummate professionals. The place is kept clean and just recently had upgrades to the exterior and interior. Keep up the great work.
Erika Hanson
Not only is the facility itself large and well-maintained, but the staff at this location are beyond helpful with any questions or needs. From having them call me when my boxes come in, to helping me haul heavier items onto my cart when there are too many to count, they're more than willing to help. Plus they're super nice guys. I definitely recommend this spot for any storage needs.
dingo Dango
Fran&Brittany
Wonderful experience both where very welcoming and friendly and very informative
Lisa
The new manager, Meronica, is doing a terrific job. Facility is much improved in cleanliness and support since she arrived. She and all of her staff are very helpful, and do their best to meet the customer's needs and get them the best price.
Bill Karnowski
Love this facility and the staff! Winter move into the storage area was a breeze as you just roll the truck into the climate controlled and super-clean building. Move-out was just as easy and they have dumpsters on-site for the things that you find you no longer need. Simple things like having a bathroom available when you have several people helping you move is amazing too. Highly recommend.
Ya Boy
Amber was happy to show us around the property and extremely helpful when it came to setting up our new account.
Jessica R
Very good staff, Meronica and Kim were very kind and courteous in assisting me with storage services. I would recommend everyone in need of storage space to choose Extra Storage space at the Mount Vernon location.
Thank you staff for everything!! Five star treatment!
Dhiral Patel
Does what it supposed to and that is store your stuff in extra space. Only problem is their is one normal sized elevator and it is kind of slow so you need to take multiple trips if you have many things to gather. Location has carts on the bottom floor you can take up with you to carry large and heavy items from floor to floor.
Barbara Klemp
I've always gotten great service at Extra Space Storage. Greta is great and always answers all questions, assists with problems/concerns, and takes the time to make sure all issues are resolved. The facility is well kept up, well secured and I would recommend to anyone looking for a storage facility.
Chantell James
I've been a loyal customer since they were Armour Storage. I will not use any other facility ever. The staff are friendly and make sure anything I needed was taken care of. No half stepping at all. I will most definitely recommend this place to everyone I know. Thank you Zach. Anthony thanks for always going above and beyond to provide exceptional customer service.
Ilene Meyer
I’m very pleased with this service and prices here. The worker, Anthony (I believe) was very knowledgeable. Initially I requested to reserve the space online and he called me within 10 minutes of reserving the space to see what time worked best with me to come to see it before I buy it. He was a very nice guy and was actually easy to talk to, not only that, he was very helpful because this was my first time renting. He helped me save as much money as I could. Also a plus, the storage spaces are cheaper than all the other places in the area. The place itself is a nice place. I’d highly suggest checking it out.
Patricia Kline
Kudos to Joanna for her assistance, professionalism and kindness when assisting me with an immediate dilemma of needing a storage unit. I already have a unit but was in need of a short term storage the same day. Thanks Joanna for all your help.
Ralph Spano
I want to take this opportunity to comment on the positive changes here at storage since Meronica and Kim took on operational duties. The restrooms are once again clean and usable, the
Homeless people issues appear to have been addressed, and there is an overall better look to this place. I hope their efforts are recognized and appreciated as they most certainly are by those of us tenants who are here
Regularly.
Thank you,
Ralph Spano
James Lewis
Let me start off by saying Meronica the store manager is freakin amazing. Super helpful and friendly even after I had her walk up and down 4 flights of stairs because elevator was broken temporarily. I purchased some units I won in a auction here that she helped me with and even helped me get my own personal unit for a price I couldn’t turn down. Come here if you have any storage needs from small to big.
Jen Heeg
Greta was SUPER helpful in all stages of me moving in my RV (including helping me back into the space)...she really went above and beyond! I am very satisfied and grateful for the team at this location. Mike was also very helpful on a visit.
Lyndsey Conrad
Great location, clean space, good rates, and very friendly staff. Meronica and Leslie were wonderful to work with! Answered all of my questions, had a thorough explanation and tour of building, and were fast and efficient for the lease signing!
Nemo's Mom Wisconsin
I can honestly say that I will never look at another storage space! Extra Storage Space is, and always has been my best experience. Lori makes is so easy, and such a pleasure to work with. My dog Nemo LOVES her each time we see her. Sorry for the white tumbleweeds Lori!🤷♀️🐕 …
DoeBoy Reiko
I received great customer service from Zach and Anthony. This was my first time using a storage unit so i was a long nervous they assured me of the safety of my property while giving me a fair price wouldn't hesitate to use them again and i also referred others that are moving in the future to use them as well
DOREEN BEERUMEN
It was a comfortable painless procedure to acquire a spot at this storage facility, there was a manager there her name is Leslie something she seemed quite knowledgeable to accommodate our needs. Oh and it was fun talking with her, she has a good hearted personality.
Jose Antonio Santiago
Milwaukee, Wi. "Mt. Vernon Ave. Location.
It's a pleasure to have indoor storage units that are at a good price, well kept & clean. The manager has been such a great cleaner. Lory Ann.
Thank you. P.S. It feels safe, clean & organized. ☆☆☆☆☆
Andrew Maung
THE BEST STORAGE FACILITY IN MILWAUKEE NO QUESTIONS ASKED and the best facility I have used in the 4 states I have needed to rent a unit. Accessibility is best in class, clean units with controlled temperature, and the staff is wonderful to work with. Moving is never something people love to go through but Extra space storage makes the process painless. WOULD HIGHLY RECOMMEND
Scott Falk (Freyrson)
Had to come in to cut the lock off our unit because we lost our keys. In the office, Meronica (store manager) greeted us and was super helpful. She got our lock cut off, added me as an alternate on the account (it was all in my wife's name), and got us a new lock for our unit.
Mr Premeditate
I have a unit here and like an idiot I forgot a few items behind by the elevator. Didn’t realize til I was back home, came back and they were gone. Someone thought they were free for the taking..I came back to see if the on duty employees could help me out in any way.
Leslie and Meronica were some of the BEST customer service reps I have dealt with in a while, just in general. Needless to say the two beautiful ladies were able to track down my items and get them back to the rightful owners.
Thank you ladies for helping me recover my items!!
You guys are the best!!! Place is being ran the right way!!!
Phillip Vasquez
My girlfriend and I rented a storage unit about two weeks ago. Greta was very nice and made the process simple. Great experience overall. Would recommend, and ask for Greta!
kkay daniell
I Love this location the staff is very and professional. Gretta was awesome in dealing with my concerns she handled things quickly and professionally. The facility is very clean, neat and well lit. I am so glad that I chose this location for my personal items and family treasures!! I highly recommend this location.
Cassie Carbon-Ellington
Great experience. Very clean location with easy access from highway. Temperature controlled and polite and expedient service from Marty.
Clare Maloney
This business is extremely professional. I just rented my first unit and they could not have been more helpful. The facilities are extremely clean. They have an awesome security program and the staff was unbelievably friendly. I would highly recommend this storage facility.
linda constantine
Just a quick note to let you know how impressed I have been as a customer of Armour Self Storage. Every single staff member is helpful, cheerful and always go out of thier way to help you in any way they can and they always do it with a smile and a great attitude. Your emloyees always make me feel welcome when I stop in to say HI, like they welcoming me into their home. The building and restrooms are always clean and neat with everything where it belongs, no trash or clutter in common areas. Even the locker doors are clean and free of grime and dirt!! Great warm, friendly and safe place to store my overflow. Keep up the great work.
PS I think it's also a great value!
Mel Franklin
Kim at the Mt. Vernon Milwaukee location has handled my needs every time, and there have been a few. I have called rushed, panicked, frustrated & lacking emotional control. Thank you Kim for being calm and accomidating my needs you have to know that it has made a difference in my hectic life! Please give this lady a raise, she had def earned it!
Ron Grisle
I really had a pleasant experience.. the customer service was great. I worked directly with a young lady name Jessica who was very friendly and professional from the beginning to end! I would highly recommend this location to my friends and family!
Khoa Lam
Place is cheap and secure. Walking distance from Marquette so it's good for college students looking for storage over summer. Staff was very nice. The free first month is a big plus.
T. Marie Cascoe
I have had a storage unit at this address before, when it was called Armour Storage. So when it came time to get another storage unit, i came back to the familiar grounds. Other storage facilities are offering first -month free (it is that time of year). Initially I wasn't eligible for any of the promotions but being a returning customer Zach rewarded my fidelity. Thanks for taking the time Zach!!
Chris
spent 5+ years at Extra Space. Overall, great experience. Marty and Amber do a great job!
Russell Lee
Britney was super helpful when I was moving things around! I've been using this space for 2 years and have had no issues!
Shawnda Bailey
Excellent customer service! It was my first time as a customer and I was extremely happy with the service I received from Jessica. She was very friendly and accommodating. I recommend this storage service to everyone!
Grace Xiang
This place is clean, safe, well lit and well maintained. Special shout out to Shay in the office, she is friendly, professional and knowledgeable, which made the whole booking process very smoothly. Thank you Shay. I would definitely recommend this place to my friends who may need extra storage space in the future.
Freddie Soles
Amazing experience with Self Storage, would highly recommend. All staff are nice and very helpful
Christopher Boucher
This place does a lot of things right. You can drive into the building wither virtually any size vehicle and load/unload with the carts that are provided. The units are climate controlled and seem quite secure. The office staff is quite nice, and they have complimentary snacks and coffee/tea machine(also complimentary). Unfortunately I qualified for a promotion of signing up for automatic payments, and was never credited with the money. Also, they do not prorate for partial months. I moved my stuff in on the 26 of the month because of certain circumstances and moved out on the 1st, but had to pay for entire month. I will say that their prices are quite competitive and it is a great value for what you get compared to the competition.
Michael Mills
I would highly recommend Armour Self Storage. The staff, especially Jill, are amazing! Everyone is very helpful, polite & always make you feel welcome. The facility is very clean, it's obvious they take pride in what they do.
MM
Stephen Ems
We recently rented a storage unit for some of our seasonal items. Upon arrival, we were greeted by Anthony Lackowski. He truly made this experience a great one! He made sure we were choosing the right size storage unit. He answered any/all of our questions regarding the storage facility and terms of the storage agreement. He made sure that our key code worked to enter the facility. He showed us the facility and our newly rented storage unit. Start to finish, Anthony Lackowski made this experience an enjoyable one!
Philip Procter
One of the cleanest and best maintained storage facilities I've seen -- and I've lived in a lot of places from California to New York, so I've used a wide range of storage facilities. It's easy to get to, yet just enough out of the way to avoid any traffic or congestion. Simple entry and exit, yet very secure. The people that I've dealt with there are always very nice and helpful. Unlike freestanding, outdoor units, these are units within a re-purposed old building that is solid, and that means added safety and protection from all the elements. Many of my neighbors use this storage facility, too, and have had the same experiences.
SHANISE BATCHELOR
I recently rented a storage Unit and was greeted by Greta I am very pleased with her performance. The facility was very clean ,she was very friendly and understanding. Looking forward to seeing her next month 😊 …
Durriét Dixon
Extra Space was great to me in my 2 years there, they went above and beyond and really worked with me throughout my stay. I highly recommend them and they're the absolute the best in the storage business.
Paul Blaha
Buyer Beware: My experience is that while this facility is just like every other storage location -- in terms their offering -- they hook you in with pricing, and then start nickel and diming you.
We have had a storage unit for less than 6 months and they have already raised our monthly rental fee. This is insane.
Additionally, if you have a larger size moving truck, you cannot get close to the elevators, nor is their "dock" able to accommodate a larger moving truck.
Justin Tokarski
This place is awesome! Very clean and friendly staff. Especially Amber. She is so helpful. Thanks Amber! :D
Jackie Orlando
I have been with Extra Space Storage before their name changed 5+years. I've seen many employees come and go sadly, through the many I've had the pleasure to get to know Anthony. Anthony has a awesome personality and has always been very helpful.
Joseph Hughes
David, the New facility manager,was incredibly nice throughout a challenging period when time was very important.
We worked through it with his District folks and all of us were very satisfied .
Reg Cooper
Marty the manager is very helpful. The property is completely heated and drive in, helpful for winter months. Clean too!
Andrew Knisal
The Manager was very friendly and helpful. I thought the facility and the units were clean. I am really glad I picked here for my storage needs.
laura
Greta and Anthony were great. I needed to switch to a smaller unit and Greta made sure it was cleaned out by the next morning. Both are very friendly and easy to work with.
Jennifer Lefebvre
I love this facility mostly because the people who work there are very professional and super helpful. They always go above and beyond to help a customer in need. I would highly recommend this safe, clean storage facility to anyone in need of a storage solution!
Madison Hicks
This place is so convenient and helpful! It was so easy to get set up with a unit and store everything. I’m also really impressed with the safety/security measures they take. Highly recommend!
jay st james
Greta She was wonderful very pleased with her customer service she made me feel very comfortable with doing business here and I will recommend other people to come to this do business at this facility I give her all 10's across the board. I'm very pleased
Allyson Cotter
Dave at ExtraSpace was incredibly flexible and accommodating when I set up my space. He helped get me the best rate and space for my budget and items. I definitely recommend working with dave at this location.
Leona Coleman
They are very friendly & willing to work with you. Dave helped me with overcoming my outstanding balance. He worked with me step by step. I recommed to use them
Kris Alborz
Meronica was a godsend! I was in a bind and needed a large storage space and was met with incredible customer service. She signed me up quick and showed me everything I needed. I wish we had more Meronicas in this world!
Bryan Bellamy
The employees at extra space storage are very very helpful and professional they helped me find a storage with my budget range explained everything with a smile. Best storage place I’ve ever been to
eyad eyad
This was my first time ever renting storage unit
Greta the nice and great and most helpful lady who works there made my experience so easy and pleasant
I strongly recommend this place for you they have the best customer service , and very good prices
Jim Milner
Hi I am very excited to be able to share the great news of a dream fulfilled it may not be a big deal to some but it is a big deal to me I have an opportunity to find a storage place on Mount Vernon and it came just in time and what was even more exciting is the customer service that I received from the woman behind the counter she made me feel very comfortable very satisfied very respected and I am very grateful for her I think her name is Kim she’s about 53 I think with a great smile and a super disposition she’s wonderful if you get a chance please let her read this message and tell her thank you for really supporting me at a time of great need thank you my name is Jim Milner
Kera Sina
I had a great experience with Brett today he is a very positive person and an asset to your company. Thank you.
Michelle Robinson
Brittany was very polite and helpful today
Francisco Burgos
Great service. The guys at the desk helped me with something that they did not have to do but were really happy to assist.
Adam Junio
Meronica is the nicest, most positive lady that will always greet you with a smile on her face and ready to answer any question! Very sad she’s leaving Extra Space!! <\3
Nathan Jackson
Helpful people and nice place. It took me a while to get inside the facility on my first visit but everything else was great. Would easily recommend to anybody.
Mike Quigley
Helpful staff, late and easy access, safe. The only negative is they have 1 elevator so if it is out of order, you are using the stairs.
Aphrodite
Brittany and Amber help me figure out the perfect size unit for my home and save me money ! Thanx ladies!
April :D
Meronica was very friendly and knowledgeable! She made my experience great and affordable. Best prices in town saved me a ton of $$$
Kavon Peters
Britney & Amber Where Very Professional…Answered every Question I Had & I recommend Storage company To Family & Friends
xavier gom
Their staff goes beyond the general act of kindness. From simplifying moving in and out, all the way to ensuring that your packages remain intact. Would recommend.
Astrid Foxglove
Safe, secure, and Meronica the store manager is super helpful, and friendly. We looked at units and she helped save us money taboot!
Brandy
Shay was very helpful. They were very polite over the phone and in person when we met. I appreciate the extra mile they took to get me into a storage space.!!
Mario drain
They were very professional and their follow game is STRONG! They let me know when what I was looking for became available and I appreciate them for that. I recommend this location! First month FREE!
Mark Moreno
This please is clean , and secure. Friendly staff
Brittany was Very helpful and kind .
Briella Soro's
Brittany helped me find my unit and help me pick out perfect size boxes.
GORDON WELLS
Alex was very pleasant and helpful in getting me the information I needed so that I could do the fire extinguisher service.
Jennifer Brown
Was here the other day helping a friend, the staff was really cool and friendly, and the place was so clean! I woyld definitely go here if i needed a storage place.
Gage Beekman
I received outstanding customer service from Anthony. His zeal and the organization's simplified process absolutely alleviated the pains generally associated with utilizing a storage unit between moves.
Francine T
Anthony was extremely helpful and so nice. I am a long time and repeat customer and really love the facility. It is always clean and safe.
murphy law gaming
Went in looking for a spot for storage, was treated by a friendly manager, was very clean great customer service and fair prices definitely going to get a unit!
C Fair
Only giving three stars because I visited here, not used the space, so I don't know their rates. This is a super nice, drive in storage facility with large spaces and also dedicated RV storage. Very clean.
Ieesha Stephens
My experience was very pleasant, Greta was knowledgeable and courteous. I will definitely keep this location in mind for my storage needs.
Carrie Ryan
Manager was very helpful very friendly and answered all my questions even gave me some helpful advice on storing my things very happy we picked this location.
Danielle Spitza
I was so happy to find such a clean, secure, and WARM place to store my belongings on a very short notice. Very helpful and nice staff, I highly recommend Armour Self Storage!
Shawn Garner
I worked with David Mullens and he provided excellent service throughout the entire process. I definately recommend ExtraSpace Storage for your business needs.
Tom G
Dave was the gentleman who helped us. He was great! Friendly and Full of information. Great spaces- clean and affordable
LaQuida Jordan
I was looking for extra storage space for my company supplies and the customer service rep was super helpful & polite. Facility was nice and clean.
Cassie Carbon-Ellington
Had a great experience with Marty. Knowledgable , fast and friendly. Will do business again!
Miski Abdi
Meronica is very helpful and friendly. She let you make your choice with out pressing you. She is amazing
johnny reams
Great visit, manager was beyond super friendly. Was happy with the prices for the units, liked how clean it was too.
Joy D
Super friendly and helpful! Location is convenient to downtown and facilities are very clean. And warm in winter. Would highly recommend!
Eric Barnes
We have had a unit for 2 years now. Has been great for us as a non-profit on a limited budget. Amazing facility and staff A+
Treble
I would recommend extra space storage to any friend or business needing climate controlled storage! Friendly staff, easy sign up process, and easy to use access system. A++
Bailey Van Blarcom
Zach and Anthony were awesome!!!! They were extremely kind the moment I walked in. Most of all they are were helpful in the process. 10/10 reccomend!
Ken Carrano
Very attentive and knowledgeable.
A B
Dave was most helpful! Hard to find good customer service nowadays but everybody at the Mt. Vernon location always provides great customer service.
Tom Jay
Great customer service!! I’d recommend Extra Space Storage to anyone! Especially the MT Vernon location! Great help and professional atmosphere!!
theresa kassulke
The manager was very friendly and explained everything well. The facility was clean and prices are great.
Leigh Anne Mumford
Meronica Jones - store manager, is fabulous, helpful, knowledgeable, and genuine. I feel taken care of!!! Ty lady!
Barbara Fernandez
Re: Outdoor storage unit we saw and are renting is clean, staff is super friendly, positive and helpful. We feel great renting here today
Sam G
Great experience with Marty and Bret they were both really helpful, very nice and super knowledgeable thanks guys.
Krissy Hashek
Incredibly helpful and easy process! Dave was fantastic and made my move stress free. HIGHLY RECOMMEND!
Shamane Anderson
Greta has been a joy to extra space . She is always so friendly and knowledgeable about her job.
Kristen & Kids
Polite and quick very helpful.
Tim Fair
Super friendly customer service and the best prices around for storage units. Highly recommend!
Surplus Bargains
Greta was customer friendly and patient she showed me a couple of units because I was undecided very nice and clean storage place
Margaret Geiger
Great experience very friendly and helpful staff. Martin is a great manager! Margie
Danny Knisal
Very clean facility, nice and friendly manager, excellent prices... very happy with visit
Andrew Tremblay
Anthony, Zach, and Alexis are all very helpful and funny. Great clean storage facility would definitely use again!
Courtney Steggall
Greta was very helpful. She showed me different unit options and pricing options to find what would work best for me!
Rose Mclaren
Great experience. Have rented two units now from mike. He remembers me every time I walk in and it’s nice to know he’s there
Nicole Flenorl
Rented for a little over a month. Very helpful staff & clean space!
caitlyn feinas
Experience is great at the Mt veron location. Customer service is above and beyond. Cleanliness is spectacular!
Larry Floyd
The emplyees at Extra Space Storage were extremely professional and really helpful. This was the best experience I have ever had with a storage facility.
Ed Buth
Martin was very helpful and answered all my questions. He helped me find exactly what I needed.
tmlegois
Very clean and organized storage facility. Very responsive with any questions or concerns I had!
Overall great facility and staff!
Gregory Webb
Great location except for train tracks and time wasting trains. Prices are not competitive.
ana corona
Dave was very helpful and efficient! Got in and out with the checking in process within just a few minutes and answered all of my questions.
mark adamski
Great prices and the manager, Leslie, who is covering for that other guy was so helpfull!! Enjoyed my renting process!!
Dominique Taylor
Very friendly and helpful with information
Zach
Meronica did a great job getting us checked in and oriented upon our move! Great service!
Gregory Donaldson
I originally went to Public Storage and was basically ignored
But Kim at Extraspace was a wonderful help and the prices are much better!!!
Jennifer Henry
Meronica was amazing!!! Friendly staff, very accommodating! Such clean units! Love this place ..#returncustoner.
Benjamin Clark
Great communication online and with on-site staff. Units are as described and beyond.
Cyrus Lalehzar (Cyguy33)
Fantastic Service, friendly staff always willing to help.
Hannah Fergal
Friendly staff, very clean! Great rates, also and good deals currently!! I highly recommend.
Ben Thompson
Marty is awesome!!! The units and building are very clean and well kept.
Estella Marie
This place is so much better than others around it. Drive in facility with great staff. Mike and Greta were great
Sara Feustel-Weigel
Have been using this storage location for 10+ years! Just went in today and Dave was great, very helpful
Sivlek07
Marty Had Great Customer Service And Was Quick And Eager To Help And Had Great Tips And Help. I Highly Recommend Him!! 😁 …
ATeamful
Great and friendly staffs! Both Lesley and Maronica made it easy to rent the storage space!
Heze Dabarber
Brittany gave great service and was very professional.
Cedric Moore
Brittany had excellent service with me and my cousin
Christiana De Silva
We were unsure of how much storage space we needed but the site manager was so patient to show several units until we found the right one. My entire family uses Extra Space Storage.
Mother of 3 MISS ALICIA
Anthony and Greta gave wonderful service over the phone and in person. I will recommend others to come here as well.
Brittany Spoke
Alex is kind, and very knowledgeable and great at her job. A joy to see here.
Brendan McNelis
Friendly staff, accommodating and helped me out in a pinch. Would and have recommended to friends, and anyone in the Marquette area.
Temesha Austin
My experience with Greta was awesome she was very customer friendly. I enjoyed my stay
Xavier Gomez
Very helpful, the facility has all you'll need for commercial use.
Margie Schulz
The facility is very clean I feel safe being in the building when the office is closed on Sundays. The people in the office are always friendly and willing to help me.
Shannon Healy
College student who has rented with extra space before and doing it again this summer. Easy access, great location, and good rates.
Samantha Feliciano
David was amazing!! Showing the unit up until getting everything set!! I deff recommend extra space storage!!
Chuck Hanka
Fantastic customer service.
Martin went over and above to help us out.
sam andy
Very good customer service nice staff
Good space for a good price
Greta and Jessica helped out to last detail
I will recommend this place to everyone.
Sarah manikham
Very pleasant experience. Easy and convenient location and access to unit. Very clean entry space. CeCe and Ulices explained everything throughly.
Jody Grzenia
Clean facility friendly and helpful staff. Thank you Anthony for helping my husband get the 2 heavy items out of the truck!
Camino Susan
Convenient and clean location to store your extra stuff. You can drive inside the building and park close to the elevator - access your things no matter what the weather is.
Michelle Rodriguez
Felt safe and secure in building while visiting for payment or in storage unit. Highly recommend to family and friends
Charisse Huston
Brittany is exceptional. Great service!
Cheley City
Great customer service! Clean storage facility all around.
harvey agee
A great experiece costomer freindly. Great etiquette. Nice heated inside storage airconditioned.. no more uhaul for me
TRU FANZ light HATZ
Meronica helped me with finding a right storage and was aware of my time frame and helped in a time sufficient manner. Thanks again
Viola Butler
David was fantastic, facility is clean and reasonably priced. Great location as well.
Phillip Holman
Thank you for your great service Brittnay!!!!
Isaiah McCowan
Kim was great, clean and spacious units. Very welcoming and professional.
Andrew Taylor
Clean and well kept place, staff all courteous and professional, smooth transaction, Jessica was very attentive and polite
_L.&.L_ Nation
The facility seemed to be very clean and I was very satisfied from start to finish. Everyone was very polite and helpful.
Brotha Christ
Miss LoriAnne was so helpful at the Mt Vernon location professional and practiced social distance .,very sweet
Doug Burton
Thanks to Meronica & Leslie for an easy, quick rental process and helping find an amazing storage deal
Christine West
I came today and brat and Marty was a true help with all my storage needs
Kenny Hampton
Really nice came in clean very efficient and accessible Marty was very friendly and patient
Angela Campbell
Love the vibes yess
ashley jay
Awesome facility I would highly recommend this location worker was very knowledgeable and helpful.
Shlonda LUckett
Great customer service and there facility is always clean. Price one of a kind
Heather Distad
I recieved great customer service and would recommend this facility to anyone looking for storage!
Kathleen Kelly
David was very helpful when our storage unit ended up being too small.
Quida Moffett
Great Customer service !!! The worker Greta is Very Nice , Kind And Friendly definitely will be back .
Mary Macdonald
Helpful and kind woman managing storage!
Clean locker.
Steven Lambert
Amazing service,great friendly staff. Very clean facility.
Nadia Berzati
Love this place! Leslie is the best. She's beyond helpful and awesome.
shanequa stewart
Over all great experience the staff was very informational and friendly!
CVN
Meronica provided us with excellent customer service. Loved her attitude!
Mark Donnelly
Couldn't reccomend this facility more, great location, very safe and david the dude working there is a gentleman !
Sean Bush
David was extremely helpful and the process was fast and easy! Definitely would recommend.
Laurel Kaz
Great facility!! Assisted with scheduled FedEx drop offs and pick ups with no complaints!
lizz shultz
Meronica is helped me alot... friendly, happy great costumer service, fair and sufficient of my time...
Judi Conaghan
Dave got us all set up for our storage needs! Awesome experience!
Marco Chaidez
Great service!
Allison Couillard
Wonderful service, clean facility, fair pricing- great choice for storage in Milwaukee.
Jarrett Sanchez
Great and easy storage. Would like more parking for unloading
Lea Ruopp
I called and they gave me a space same day. Very nice ladies!
Mika Meek
Very friendly and professional
Maurice McAtee
Brittany and Amber are always helpful and very professional
Ciara “Cece” smith
Great location everything went good on touring the unit and i would recommend someone there!!!!
Arleen Lebron
Love it ..Costumer Service was awesome. Good prices ,very clean and secured.
Ryan H
Great location, nice and friendly staff who care about their customer's needs.
DJ O
Very clean. Very secure. Love it way better than my old storage unit.
DeMario Story
Great place to store your items !! #Secure
Kate Venditti
This place is in a great location, close to where I need it. The customer service is excellent.
J 9
Convenient location and parking for unloading. Nice staff.
Rachaad Howard
Great service and friendly staff! I would recommend this place to all my friends and family!
Donna Hentnik
Kim was great and explained everything to my understanding. Rates are great
Nissa Jackson
Great experience with this office. Nice tour along with great stories. Lol
Ricky Brent
lovely ladies on here thanks again
Alyssa
The whole process was quick and dirty like the good ole days and Very affordable
adam soratos
Friendly, efficient service.
Alvin Middleton
I enjoy coming here nice people 2 talk with n joy your service.
Angela E
Great service always! Dave is always very friendly and helpful!
Dave Dumke
Love this place! Works perfectly for my storage needs.
Rochelle Vaughn
Heather and hollie were wonderful..excellent customer service..
John Haydin
Amazing experience! Super clean, recommend!!!
John Myers
The facility is spotless and Dave and the other staff are always helpful!
Palestine Boyce
Anthony is an excellent representative and deserves a raise in the near furture.
Robert Rockingham
I always have a warm welcome when I come to Extra Space Storage thanks you guys
Paper Chasin Music Dixon
Great facility, store manager ulices was great!
Ceci Butler
Very clean space. Friendly guest service. Reasonably priced.
Seymour Muchmore
So much better than Pubic Storage
Dustin Young
I was able to get in the same day which made my wife happy
Alexis Theobald
Peeps here are great. Best storage space in Milwaukee
E
Greta and Mike was very friendly and knowledgeable about the facility
tina weatherspoon
Anthony was very polite. Awesome customer service.
Kelvin Stallion
Sales person Dave a good man 5 plus stars
Ray Banzs
Martin baczanski is nice person help us
NIQUIESHA JONES
Curious, informative, greeted well
Lucas Goeb
Alex has great customer service.
Trevion Brownlee
Great customer service. Highly recommended.
Noel Knibb
Great rates
Quick and friendly service
Kate O'Shea
Great place to store! Love the drive in feature!
Raiann Debose
Great , nice & clean great service ! Thank you !
Richard DuPrey
Very informative. Great staff. Veronica very helpful
Emily Landwehr
Dave was great and very helpful! I recommend.
Marie Baczsnski
Great place great staff nice and clean
Ryan Grandcourt
Dave was great. Nice and very helpful
Tim Elfelt
Clean and well lit and Dave is super helpful
Lance Rodriguez
Excellent customer service, friendly and helpful!
Clint Day
the only kick i have is that our rate went up too much .
Luyen Pham
Safety, friendly staff and convenient for me. Thanks.
Mike Ehrlich
Nice and clean storage facility. Safe!
SHAUNECEE HAMP
Great service and wonderful prices !
Thomas Schadeberg
It is clean, well maintained, and out of the way.
Taneisha Williams
Staff was friendly and helpful and it was very clean
Dave R
Wonderful service, very helpful and professional!
Emma Rayford
DAVID WAS ABSOLUTELY WONDERFUL!!! GREAT CUSTOMER SERVICE
Scott Wood
Nice people. Good prices!
Joe Nedbal
Very Nice Facility. Very Clean And Convenient.
Tony Nitz
Great customer service by Meronica!
Madam Chino
the manager lori is awesome!
Rubi Burgos
Cathy was great help!
Alex C
Dave was very responsive and helpful!
Kylie McArthur
Anthony Lackowski was great to work with!
mimmy O
Knowledgeable friendly - excellent service
Joe Cook
Great facility and great people.
Fredell Frazier
David was very helpful and nice thanks
Virgil Bell
Great services and prices.
Tazmia Dodds
Greta and Mike were amazing
Felicia Owens
Very Very assume respectful and l was pleased
Erica America
The customer service is excellent.
Julia K
Great location and price.
Gabriel D'Angel
YO' Armour Self Storage, U B DOPE! ...Word.
Maurice McAtee
Customer Service is great😎 …
Alex Trzebny
Anthony really good service
Antonio Alexander
Clean and excellent security
Cliff Ingalls
Dave was great to work with
Nicole Nieder
Anthony Lackowski is wonderful!!
B J
Dave was very helpful.
Marlena Erickson
Friendly and helpful staff!
maciek chmielewski
Quick and easy! Thank you
Renne House
Very good
Baby Bj
Great customer service..
Philip Abernathy
It gives me peace of mind.
Nicholas Watson-Wright
Nice Place To Store Items.
Shorn Nelson
Easy, fast, friendly!
Epifania Porras
Solve problem and was very pleasant
steven thompson
They help with your needs
Meg Prosser
Helpful and friendly staff!
Mike Schmitz
Loved it!
MAQ Quint
Anthony’s a legend
Jeremy s
Very clean and professional.
Waymon Harris
Just a joy to work with .
Kerry Paruleski
He was excellent
Alex Crane
Nice, clean, like it
Michael Vonderhaar
Clean, secure and friendly.
Morgan Bablitch
Dave is the best!
Brian Bergner
Great Staff!!!
Seneca Ivery
Greta was awesome
Elaine Cox
Dave was great
Lliinnddaa Cain
Great
thomas clark
Excellent
Blas Ochoa
Anthony was an awesome help
Timothy H
Excellent
Cynthia Maree
Clean and heated
James Westfall
My unit was clean, temperature controlled, and bug free. I would recommend their service
GEEKS CANDIES
Great service!!
Alexis Ramirez
Extremely Friendly , Helpful and kind to me and my children on our Journey in life right now. I’d highly consider this location as it is Climate control and Drive up which is extremely Convenient for all customers.
Michelle Stalvey
Ashley and Sean were a pleasure..
Mke C
Ulices Munos
Jaeda Davis
Robert
Joe Hoffman (Joehof17)
Joe Coomes
Demetrius Ward