Reviews of Prime Storage. (Moving Company) in Louisville (Kentucky).

Prime Storage

75 Reviews

58 Comments

Moving company

Self-storage facility

913 E Main St, Louisville, KY 40206, United States

Description

Information of Prime Storage, Moving company in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Prime Storage

Jarod Goodwin

AMAZING ALL AROUND! I got my things to Prime Storage, but we had an issue. The lock had been changed due to improper locking and we had not checked our email. Not only did they have an emergency line open for customer service for us for the Sunday before the 4th of July, but they were open on the fourth to accommodate us so we could deposit our things in a unit before I had to have the U-haul back. They worked with us at every corner and provided fast efficient and friendly customer service. I will be taking all my storage needs to Prime Storage!! Their units are climate controlled, indoors and affordable. Great Customer Experience!!! Shout out to Mike for being an awesome dude and facilitating my move in and making me feel like a valued customer.

Spencer Jenkins

Prime storage is amazing! They were very helpful with me when I had no idea what I was doing when I walked in. I believe I worked with Mike? Forgive me for not remembering the name, but he was super polite and helpful and I would recommend anyone to work with him on finding their storage unit.

Willie Woodley

I had a storage with my step dad there since 2021 it's was all good until Mike became manager he just gave me all kinds of problems even now. My fiance is trying to move her stuff out and I was downsizing to an 5×10 and he literally told me I couldn't because of involvement with her. I explained to him I work on the road but he denied me still and lied to me 3 times about policy not knowing I was on the phone with customer service. Get the lady back from Lexington she was nicer please.

Anne OLeary

We used this storage unit for commercial reasons and then personal storage as well. It was always clean and easy to access. The managers are very responsive as well. Highly recommend.

Cheyanne Thompson

Have had a unit for over a year now and I absolutely love this place. When I lost my job and needed to be late they gave me a week to get it paid and told me they’d help me if I needed it to be longer ! They’ve done the upmost to keep that place running smoothe and very nicely. Very appreciative of the staff for always answering all my questions. Would def recommend!

Emily Doolittle

I had a great experience renting here! This is safe and clean facility. I will be a returning customer if I ever need to store things again.

ShaWanda Washington

Very friendly and thorough. Facility very clean and Mr.Rick didn’t mind showing me different units.

Mike Sherman

Wonderful facility; clean, nice freight elevator, good moving carts; everything in its place. Jackie at the front desk is unbelievable - friendly, knowledgeable, knows who you are, always has a smile on her face!

Christopher Seals

Very easy, smooth, and fast sign up process. The general manager, Jackie, was very thorough and communicative. They take transparency with the customer very serious. That's a great trait!

Detra Murrell

Great place to store your belongings and the gentlemen are very nice

KEITH KLEESPIES

Jackie has been a pleasure to work with, always friendly, always very conscientious and can-do. And she keeps the facility immaculate. She is a real asset to Prime!

Andrew Wright

The facility manager, Jackie, is a pleasure to work with and the site has flexible options for my storage as my needs change. Location is convenient to downtown and easy to access and includes a loading dock.

Deborah OGorman

I am the founder of a nonprofit for Epilepsy, we have too many items to keep at our homes. Prime Storage has major qualities; Indoor storage fights the weather issues that hurt our valuable items, I love the big big big elevator inside helps with our items . Communication with the Storage personal is so great,,, most of all the size and price is awesome .

Taylor Spears

The people at Prime storage were so great to work with. They made the process so easy and we’re friendly along the way!

Forrest Kuhn

This storage unit maintenance and condition is the best. Everytime I enter the building, it is so very clean and the staff is great. Jackie is great!

Mr Lumpkins

Excellent experience good people. Jackie was a great hosts. Would most definitely advise use of this storage and it’s affordable

Tatiana Cartwright

Had a great experience. Jackie was easy to work with and gave us a tour to help make the experience easy. Love this location and people who work here

Lois Rincon

Needed a storage unit due to selling our house and traveling. Very happy found Prine Storage on Main Street. Staff was very helpful. Facilities are clean and well maintained.

JT Douglas

Rick was very helpful and courteous. Signed up for a storage unit on the spot.

Ian McDowell

My wife and I have been using this facility since March 2018. We have had excellent service and support. We feel comfortable that our contents in storage are save.

Ashlee Northington

Jackie is awesome!! She is super easy to work with and was accommodating for first time renters.

Tori Dickerson

Jackie was so friendly and knowledgeable! Made the move-in process a breeze. Great customer service.

Dustin Fischer

Absolutely love this place and the GM Jackie is such a absolute gem. Very helpful and definitely very happy knowing she is here for any needs I may need.🥳 …

Anthony “Ant” Pizzitola

Nice and clean units. Rick and staff are super 😎 great customer service ! …

Ingrid Martinez

Jackie and Mike are great!!!! They are kind and caring and help you solve your storage needs easily!

Reinard Boozer

Jackie Has Always Been a Great Help & a Real Kind Lady, Always Willing To Go The Extra Mile With Anything That I Need She's Such a Blessing & Displays Great Customer Service !!!

Eunosrh

Jackie was great. Everything from showing me several units for me to rent, and quickly getting me signed up with a unit.

jbruce miller

Prime Storage on Main St. in Louisvlle is terrific. Place always clean, accommodating and responsible. Terrific service and storage facility.

Braydon Bolton

Great service and clean facility, Jackie does a great job very polite and helpful.

Lee Anne Fahey

Jacquie has been very professional, and positive. I will continue using prime storage. Thank you.

Shaun H

Staff members are extremely friendly and helpful. Facility is clean, well lit and easy to access!

Saulette Davis

The customer service is awesome!

Susan Marlette

Jackie was wonderful!! The place was clean and a nice place. Overall a great experience.

Jana Jumpp

Great storage. Clean and very accessible. Great customer service!

Shawna Howze

We have been happy with this facility for a long time. And Jackie is a pleasure to deal with!

Bobby Copley

Awesome service!!! Jackie is really kind and professional!!!

Susan Hart

This place is as clean as a whistle, the staff members are always helpful, and it has very easy and safe access.

Micah James

Very professional and very organized . Best storage place in Louisville

C-ZO

Best storage service in Louisville, KY!.. Just ask for Jackie 👌 …

Chelsea Long

Amazing location! Staff is friendly and personable. Facility is clean.

John Cousin

Good service. Friendly staff

Shirley Harrison

Jackie, is the absolute best!! They need to clone her!

Michael Logsdon

Great atmosphere and great service!! Jackie is the best!!

Jim Walters

This facility is well maintained and easy to use.

clyde montgomery

its clean and okay merry christmas

bratt princess

Excellent cx service. A++

Brett Ralph

Great service and facility!

Karyn Denise

JACKIE IS AWESOME!!😊 …

DEIDRE CLAYTON

Absolutely wonderful!

Brad Swope

5 Stars all around.

Everett Necessary

Good staff and service

Noam Bilitzer

Helpful clean

Travis Pohl

Excellent service

Recovery Junkie

Mike was super helpful! Place was clean, inside and out. Would definitely recommend to others.

Sharrieff Davis

Danny Mesina

Mary Anne Thornton

Mikaiil Ahmed

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