Reviews of U-Haul Moving & Storage of Honolulu. (Moving Company) in Honolulu (Hawaii).

U-Haul Moving & Storage of Honolulu

91 Reviews

43 Comments

Moving company

Truck rental agency

2722 Kilihau St, Honolulu, HI 96819, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of U-Haul Moving & Storage of Honolulu, Moving company in Honolulu (Hawaii)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

Map

Open hours of U-Haul Moving & Storage of Honolulu

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Reviews of U-Haul Moving & Storage of Honolulu

Michael England

Very friendly and professional staff. Worked with me through me changing my reservation multiple times, and even made sure that I got the truck I wanted. I reserved a 10 ft truck but needed a 15 ft with a ramp. Vehicle are well maintained too.

Kayla Pruitt

Wonderful experience!! Customer service was phenomenal. Erlinda assisted us in picking up our reserved trailer and she was so kind and helpful. She was the only one working the counter and she was swamped, but multi-tasked and got customers in and out as efficiently as she could. The trailer and equipment was in excellent condition, clean, and the fuel level and mileage were exact. Dropping off was easy and pain-free. The gentleman who helped us with the return was also friendly and very helpful! Sadly I forgot to ask his name. All in all, I cannot recommend this place enough! This has been the only pain-free part of our moving process, and U-Haul’s rockstar employees brightened up a very stressful day for us.

Randall Cummings

Very friendly, efficient, and helpful. I was in and out the door in just a few minutes in a brand new van. Michael was great. Really dialed in to my project needs. Great value, too!!

James Wynn

I've used Uhaul on island twice and both experiences have been fantastic. The staff is nice and they have a good selection of trucks and trailers. They also have storage units available. We bought some boxes which are good quality and they also buy back the ones you don't end up using.

Tessany Unutoa

The manager and employees are awesome,Always going the extra mile for us customers..keep up the great work🤙🏽🤙🏽🤙🏽 …

BubblewrapOracle

The crew and manager were very helpful, and very understanding when my needs changed last-minute. They really made the whole ordeal of moving and finding storage a lot less stressful. They honestly went above and beyond what I expected from a storage place. They've def earned my business.

Jim Gamble

Excellent customer service. They were polite, accommodating and genuinely helpful. I highly recommend this location for any of your rental truck needs.

Jeffrey Renner

This place offers a good service and decent value. You just have to budget time for your pick ups and drop offs. It takes 20 min to get out the door, plan accordingly and you wont stress out. Call ahead and make a reservation.

K D R

This place is ideal if you are more interested in cost than quality. Unfortunately I have had more of a negative experience than a positive one with this business. Some are minor, i.e. bathrooms, to a cpl of major ones, like their facility being flooded a cpl of times.

Anthony Spadaro

The Staff is incredible! Professional and kind. They ensure Customer satisfaction. Just know, this is a busy place. It may take some time to receive service - but when you do, they make sure you are taken care of. Felicia and Michael are awesome!!! Will be back here again!

Tyrone Greggs

Took longer then expected.. but great work.

Jordan Kane

I went here to pick up some supplies for my move and the customer service was awesome. I ordered a lot of supplies and the cashier started gathering them without me asking as soon as I said my name and she looked up my order number. I also couldn't carry everything back to my car in one trip so the cashier also helped me carry the products back to my car without me asking. I am impressed with the customer service here and would recommend others come to this place. I can't wait to pick up the u-haul I ordered and I expect the same top notch service as before.

Jessica Klepper

The manager, Rod, has made me a Uhaul fan forever. I was going through a difficult time in life, and he took care of everything. He made sure that my things were safe. He was there to answer questions off the clock. It was very clear that he cared. I have not had such great customer service anywhere else for as long as I can remember.

Taqui Raza

Amazing. Service was excellent and accommodating. Convenient and modern, the van was brand new and the folks are very friendly and professional. Cheap too.

Sarah Manes

I made my reservation but when I came into pick up I had to wait a good 15 -20 minutes because of the volume of people. Didn't expect that, cut into the 4 hours I was borrowing the vehicle. But the timing worked out and got it done in time.

Kenneth J

Excellent customer service! Easy rental pickup and return process! Use the app for easy process. Great location with parking.

Delta Mike

Friendly service. Exactly what I needed for storage at a very reasonable price (compared to competition), and 24 hour access to my stuff.

Keoni

The staff can be a crap shoot, some days they are great and others are terrible. When they are busy it can be 20 minutes before you're helped. Storage rates have gone up twice in a years time for a total of $15. The storage is clean on the inside but looks beat to hell on the outside.

George Morales

Went for a car dolly and they had two but turned out they where both no good. They gave me the full size car dolly for the same price. Good business. I'll be back in the future.

Joshua Jackson

Update: I spoke with the General Manager who was very friendly and understanding. He corrected my bill and restored my faith in Uhaul. Thank you

Robin Glass

Good service but high tide will flood your parked vehicle. My parked car got $3,000 in saltwater flood damage.

Adam Wong

Had a hitch put on my CRV, was done quickly and professionally. I recommend these guys for a hitch job. Usually have a lot of the main models in stock. That or a truck rental too.

Senee Forest-Canada

Great customer service needs better parking tho

Edmund Abordo

Service is impeccable rented from them four times and it’s continuity

JF Moving Services

Jf moving services loves working here the Rodney and crew is awesome 😎 …

Jeff Mann

Was a able to reserve truck online, easy return also.

SuperIronSpiderDaddy

I was very tired when I picked up my Uhaul Cargo Van and misunderstood what I was checking out. When I realized that I had one-too-many dollies, Chris was very cool about readjusting my contract. The employees there are pretty awesome from what I could see. Only gripe I had was that the Uhaul Cargo Van I rented was very temperamental when I tried to use the key to lock all of the doors, so I had to manually lock all of the doors when I left the vehicle unattended.