Reviews of Devon Self Storage. (Moving Company) in Grand Rapids (Michigan).

Devon Self Storage

261 Reviews

154 Comments

Moving company

Self-storage facility

4111 Plainfield Ave NE, Grand Rapids, MI 49525, United States

Go to all the reviews

Description Map Reviews Contact Photos

Description

Information of Devon Self Storage, Moving company in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Reviews of Devon Self Storage

Kimberly Kolden

Kasi, was awesome to work with. Storing mom’s furniture while she is in the nursing home and we went shopping for storage but came back due to her service and her friendliness.

j seals

Great Customer Service,Great location, And VERY CLEAN! I recently visited the store for the first time just to inquire, I ended up finding a home for my EV (Electric Vehicle) for the winter!! It was a very fast process, I was in and out with keys and a spacious 10x30 unit for my Car. Thanks especially to Jenny Hickey for making my experience awesome and being very informative!!

TENISE NELSON

I like the excellent service I have had with Devon Self Storage employees, their warm and friendly customers service thank received from the office manager Jenny Hickey put my worries at ease, I would definitely recommend that location.

Gail McRee

Devon Self Storage was the perfect place to store my processions! The climate controlled space was perfect for all my needs. Thank you for the courtesy and friend care.

Crystal Ibarra

Best prices in town! Nice and clean climate controlled inside units, with easy access. Friendly and knowledgeable staff. Jen is awesome, friendly, personable, and answered all questions thoroughly. Would definitely recommend Devon Self Storage for anyone looking for their storage needs!

Audi Mae

Jennie was so great! From the first call to now she’s always had a smile on her face and happy to help. Very welcoming, kind, and beyond helpful!!

Kristi Jensen

I had a reservation with a competitor but after the service I received from Kasi, I quickly knew that this was the facility I wanted to store at.

Marc Fennell

Staff was great to work with. Application process was quick and easy. Facility is super clean, well organized and secure. I would highly recommend

Jake Miller

Super clean units and very friendly staff! We have 3 units and love the convenience and quality of Devon self-storage!

Lindsey Maynard

Great location/easy to access and very clean. Love the fact you can drive right up to the unit. Jenny is amazing and extremely helpful. She answered all our questions and went above and beyond to ensure everything was smooth for our move-in. It's clear Jenny really cares about the customers and keeping the facility in the best condition. Highly recommend this location and working with Jenny!

Jana Scripps

First off, what an amazing experience with a storage unit rental! Jenny was super helpful and made sure we had all we needed to store our stuff as we needed it for our upcoming renovation project! The units are very clean and well kept. The indoor storage is temperature controlled and you never have to worry about weather conditions! I have to add that it is also nice to be able to drive your vehicle inside! There are carts available to help you load or unload as well! Just overly amazed by the convenience and prices for such a great storage unit!

Germaine Petrick

We had a great experience with Jennifer, she was very helpful and answered all our questions.

Sarah Bassett

Jenny did a wonderful job helping us get a large unit for a fraction of their competitors price. This place looks great. Pest free. Temperature control. Am looking forward to doing business with them.

Donald Bohay

The manager Jenny at this location has been terrific. Very accommodating and informative. She gave me a great deal and I couldn’t be happier. Great facility as well clean and easy to load and unload

Heather Halligan

Excellent service! Jenny is very nice and helpful!

Megan Normington

I was very impressed with the cleanliness and the amount of security in this place. Cody was very friendly and helpful; he showed me how everything worked and answered all of my questions. Right after I signed the lease I was able to move a few boxes into my storage unit, and the carts that were provided helped make moving boxes by myself very easy! I definitely recommend storing your items here!

Kelly Thompson

This is my first time using a storage facility and I was so pleasantly surprised by the cleanliness and security of the building. I can actually drive into the building and right up to my storage unit. I feel good knowing that it's only accessible during certain hours. Also, I greatly appreciated the kindness, helpfulness and knowledge that Cody extended. He truly represented the company well.

Kelly Wilson

Great place to store stuff! I actually have two separate units and the process was so simple both times. Jenny helped me and she was FABULOUS and very personable! Very much so recommended this place as storage

Jonathan Jarecki

I met with Suzanne in the office. She was very freindly and explained everything clearly and thoroughly. She showed me the the storage unit which was surprisingly clean and well kept. Told me about the security for the facility and how its climate controlled. So now I am happy to say I have a storage unit. Kudos to Suzanne and the work she does! Six stars!

Audrey Drake

The staff are customer-based, personable, and understanding. All units are rather pristine with drive-up indoor access featuring phenomenal security. There is an affordable one-stop-shop conveniently located within the office. I highly recommend leasing a self storage unit here as well as purchasing a cylinder lock within the shop for extra security. I seem fake, but they really are that great. Just go and see for yourself!!

Alice Rikans

We love using our storage unit at Devon Storage. The warehouse is always spotless and climate controlled. Driving into the building is a bonus and so convenient for loading and unloading. There are carts to help us take our things from the car to the unit. We feel very secure leaving our things there from the entry into the building to the locks on our unit. The office personnel made signing up a breeze, gave us a tour of the building and our unit, and answered any questions we had. We would highly recommend using Devon Storage if you are looking to store anything!

Billy Bob

Fair rates and a nice place EXCEPT I Don't agree with having to pay extra $14 month insurance when the place is secure And NO ALL STORAGE FACILITIES DO NOT CHARGE NOR MAKE U HAVE INSURANCE

Dorothy Byker

I appreciated Cody’s personal attention and the facility is so convenient with drive-in and out one way. So good for trailer traffic! Also, I was in an emergency situation out of town and Cody made it possible for me to have someone else drop my stuff off. The price was also very reasonable.

Melissa Morgan

This is a newer indoor stage unit business. It took over a shopping store. It is huge and clean. Climate controlled. Many size units. Cameras also. Can pull in with your vehicle and trailer. They sell moving supplies and locks. I had trouble on the website signing the lease. So I called the store and they said I could finish it there. So I did. It was simple and fast. Tabetha is the employee who helped me. She has super good customer service personality. Honest and friendly and funny. I definitely recommend this business if you need one. Prices are good also.

Lisa Gaither

Clean, safe, convenient. This is a great place to store your things in a climate controlled and extremely secure space.

Nick H

Very fast and friendly service Suzanne answered every question quickly and efficiently. She walked My Fiance and I throughout the facility and showed us exactly what we we're looking for and the process was enjoyable and easy. Thanks again.

Julie Baty

Very nice and clean! Easy to get to your storage area. There are hand carts to help you move your items.

Sharon Rodriguez

Both Dominic and Cody were incredibly helpful, patient and knowledgeable in my search for the best option for short term moving storage. They took all the stress out of this experience by being organized and very customer based. Devon Storage shines with representation like Dominic and Cody in the front office. Great job!

R LL

Amazing experience working with Jenny, insanely smooth and fast process and she was very knowledgeable and friendly. Clean environment. Highly recommend.

Jeffrey Wilkinson

I'm signing a lease here and looking forward to using the unit... it's a very professional place with good rates, excellent security, nice big spaces, and perhaps best of all, very honest, personal service where they know your name and answer questions like human beings .. I think that matters a lot especially these days. It reminds me of excellent hotel service, to be honest.

Jessica S

Working with Suzanne was amazing. She made my day by being extremely friendly, genuine, kind, and funny. She was super helpful and it was obvious that she loves her job and cares about the work she does. Would highly recommend working with her and Devon in the future.

Cameron Parker

This is a top-notch Brand new facility. Everything from it being indoor storage, temperature controlled, large units, and great discounts and specials. In addition to The great building they also have world-class, professional and friendly staff. My wife and I were only planning to have the unit for a month but because we are so welcomed and acquainted with Suzanne and Tabetha we are now on month 3 and even upgraded to a larger unit! Highly recommend.

Brittany Newton

Great customer service! Jenny was very helpful and friendly and answered all our questions. Storage facility and units are clean and maintained.

Suzanne Feole

What a great use of the old KMart. This place is HUGE!!! You can actually drive right into the building.

Alexis Mooney

Highly recommend! Jenny helped us out today and was so friendly and accommodating! 10/5 stars!

Kim Karn

Clean, friendly and professional upon move in. Highly recommended for the service I have received so far.

Ajay Stories

Talk about excellent customer service I had the pleasure of meeting Ms. Tabetha. When I tell you she was an all around rockstar knowledgeable, friendly, professional, engaging, energetic I could go on and on. This is my first time using this storage company and I wish I knew about them sooner I wouldn’t go anywhere else. All I’m saying is if your looking for great prices with awesome service this is it. Definitely will spread the word to everyone I know. Also Tabetha should get a raise or promotion.

Kristine Beckett

My experience with Devon Storage and Suzanne the GM has been outstanding! Suzanne has been more than willing to help and make my storage experience positive. Thank you to everyone at Devon Storage.

kathy blake

Thank you for helping me have a enjoyable experience, after my husband passed I was looking all over for a climate control storage. The young women was so sweet and took her time in explaining all the great amenities for storage offers how the lighting comes on as you walk down the aisle,, the tables for helping you carry your items and the way the car can drive right inside and you can unload your items. Thank you so much. Kathy Blake

Lon Holton

Devon is a nice facility and the staff is very helpful and customer friendly, especially Suzanne. Suzanne followed-up with our initial contact to make sure my questions were answered and to reserve a space, which is working out nicely. I would certainly recommend Devon Storage and reaching out to Suzanne, or Tabitha, for friendly and helpful service in answering any storage questions. (As for any suggestions, I would like to see the facility add an electrical outlet to each, or at least to some, storage space for storing automobiles and maintaining battery tenders.) Thank! Lon

Mackenzie Foley

The lady who helped us was so nice and considering she started recently she did a very good job. Definitely deserves a 5 star rating

Shannon Ploeg

Alyssa at Devon self storage was Absolutely amazing she was so helpful super friendly Explained everything very well I am so glad that I chose this storage place.

Janelle Kassien

Building and grounds look great, recently updated. Staff reported problems with internet access. I had to make two trips to get my lock and secure my items but staff were apologetic and the delay. Overall it went great and access seems easy and safe.

cathy whitener

Suzanne is amazing!! She went beyond the call of duty so many times.. always cheerful and helpful. Go see them for all your storage needs!

Jacob H.

Prices are great and facility is nice and clean. Only issue is one of the doors is broken since August 2021 with word of it being repaired "soon", so it can be a inconvenience trying to get in or out.

Fernando Williams

Jenny and Kasi are awesome! Very approachable and polite! Amazing customer service! Highly recommended

Ken Floyd

Jenny went above and beyond in customer service and flexibility. I highly recommend this location .

Tracy Lowe

Susan was amazing!! Place was extremely clean. Had an appointment needed to come earlier was not a problem. Experience was just incredible. Thank you Susan

Michael Stoddard

Suzanne at Devon was fantastic. Quick, efficient, and personable. Explained what we needed and got us setup quick. Great pricing too!

Nakea Williams

Great Customer Service,Helpful & Polite

Dorte VanderMey

I am impressed with the warm and friendliness I was treaded, was shown around and explain all, very nice storage like the whole experience and am impressed with my unit as well as you can drive into the storage facility perfect, so yes the storage and staff wonderful will recommend for sure

Amber

Alyssa was extremely helpful, answered all of my questions, got me into a unit same day, and was very friendly. Great place!

Diane Devereaux

Cody made this experience so easy and seamless! The facility is sooooo clean and well maintained. Happy to know my belongings are safe.

Linda McFalls

This was a really good experience. Corey did a great job of showing us the alternatives & getting us set up with a storage unit. Very clean & user-friendly!!

Karis M

Very clean, affordable. But I've been there twice and having issues with exterior security. I'm pretty confident my storage will be safe though.

Justin Beavers

The front office was very clean as well as the facility in the back. Troy helped me with getting me lease set up and was very professional about the service he provided and answered any questions I had.

Janine Donovan

Super clean, amazing customer service, kind and friendly staff. Amazing facilities with great security, can’t believe I can drive into this facility. AND my goods will be stored inside.

Sara Moore

Friendly staff was very helpful in giving us a tour and setting us set up with a unit. Clean and spacious facility!!

Dickie Prince

Cody was a great help. He made me feel comfortable and showed me around was very polite. Definitely made me feel comfortable enough to join

Ryan Smith

Very nice and secure facility. Move in process was easy. Alyssa from the staff was very helpful in answering questions!

Keenan Wilson

Suzanne was super nice and informative about all the details about my storage unit and pricing thank you so much !

Verity Woolley

Wonderful experience, the staff are very professional and accommodating. Superb storage units and facility, would highly recommend!!

Lynn March

Allysa was thorough, professional, clear and pleasant. The facility was very clean. The experience was made simple and painless

Melinda Hadley

Easy process to rent a unit and schedule a walk through. Troy was informative and took the time to show me a variety of units.

Melissa Long

I had excellent service making arrangements for storage over the phone since I could not be there to do it in person. Helpful, efficient, professional. Highly recommended.

Sheri Manett

They were SO extremely pleasant, kind, knowledgeable and helpful!! FABULOUS EXPERIENCE!!

22coolieo

Awesome service, Jenny was amazing

Cheryl Carter

Beautiful facility - super clean and I LOVE the drive-in feature! Employees were very friendly and helpful and answered all of my questions. A+

Hannah Chee

Manager on duty was very friendly and knowledgeable. She was able to answer all or questions and provided additional helpful information.

mitchnasser

Cody and Susan did a wonderful job helping me out. Quick and easy. They showed me a few diff options too.

Jennifer Bell

Wonderful customer service, and the facility is very, very nice. The building is drive in too, which is a huge plus. Highly recommend using this facility for storage.

fran falan

Very clean, convenient and well maintained. The staff is very nice, helpful and attentive to your needs in a prompt way. Will be back when needed.

Dana Smith

The Staff is very heloful and friendly. The facility is super clean. I have told many friends about Devon self storage.

Eli Lemons

I needed a nice storage unit quickly (had a meeting almost right after) and that's exactly what I got! Thank you for working with me and still giving me all the information I needed.

Cyndi Sullivan

Cody did a great job with the paperwork and orientation. Very friendly and professional. A great experience.

Wyatt Rauch

Jenny worked with me to compensate for mistakes of a coworker and was very helpful throughout the endeavor.

Kim Exton

AMAZING! The BEST storage I have ever had and love the security!!! Friendly staff as well!

Paul Hammond

State of the art facility. Cody displayed professionalism and knowledgeable of procedures & policies. Great location for us. Fees $$

Sharon Barnwell-May

Staff is very friendly and explained everything thoroughly. I would recommend Devon Storage to anyone looking

Austin

Great prices and even better customer service! Cody was a huge help, will rent from here again!

Marty Beamish

Susan was extremely helpful and had the answers to help me get my unit taken care of.

Becca Ladyman

So clean, easily accessible. Easy set up. Staff is so friendly and helpful. Highly recommend.

Romeyne Cloud

The staff is friendly and access is easy. The units are clean and pathways are easy to maneuver. They also provide carts.

Devin Blaylock

Susan was super nice and helpful! Definitely feels like a safe place to keep my stuff

Elizabeth Bartaway

Very friendly and made me feel at home

Jessica Mirelez

Amazing staff. Super friendly . And clean! All the bells and whistles !!! Hans trucks and carts to use

Tanya Madlock

Coty did a great job services myself and my son .We really appreciate.. thank you so much..

Lisa Ryan

Attentive, efficient service. Made sure we understood what we needed to

Tabetha Everest

Everything is clean, Staff is super friendly. Perfect place for your storage needs.

Passerella Cafe

Great staff, super clean, safe storage. Would definitely recommend.

Nathan Malinowski

Recently rented a unit here. Clean. Easily accessible. Manager (Susanne at the Plainfield facility) was very helpful.

Mike Lowe

Suzanne gave us a great deal, very clean facility

Heather Osborn-Heaford

Very nice facility - clean and secure. Great staff!

T.J. Miles

Just moved in ! Very clean & well -lit. Suzanne was super-nice and very professional.

Ben Mayse

Cody is great, was able to show the unit, and get signed up for a lease fast

Lenora & Dawn Champlin

Cody was amazingly helpful! Online paperwork was efficient and easy.

Grace Burton

Great customer service! Very clean facility! Great sizing options!

April White

Nice freidley staff jenny was great and very help full

Sarah Mieras

Suzanne can help you out fast with safe clean storage.

Hannah Mullins

Great storage facility. Clean facility and friendly staff!

Justin Wright

Cody was very helpful and the facility was easily accessible and very clean.

Sue Ann Hart

Kasi in Grand Rapids, MI was beyond helpful.

Kay Marvin

Jenny was a big help

Doreen Rademacher

Great service, valuable resource!

Dawn Champlin

Cody is fantastic to work with, love the clean storage facility!

Lori Kennedy

Cody is phenomenal! Very clean and staff is very helpful!

Tod More

Nice to be able to load truck in air conditioning. Hot outside. Cool inside.

Deborah Pebley

Very helpful & kind! Suzanne was great.

Craig York

Friendly and professional. Clean and secure. No complaints.

Nathan Owen

Great customer service. Transparent about pricing. Secure indoor facility.

Virginia Herweyer

Clean, friendly, safe, affordable. Great experience.

Jeffrey Zigarac

Cody has been a great help and very knowledgeable.

Rylee Storms

Amazing customer service. Suzanne helped out tremendously!

Ariana Shack

10/10 would go again. The floors were so shiny. 💎 …

Zach C.

Great customer service!

Cortney Beard

Super clean and friendly staff.

Carrie Zorn

Very friendly and helpful customer service!

Maggie Embach

Super friendly, very professional.

Jacob Trudell

Great place to rent a unit, highly recommend

Jason Reed

Jenni is amazing

Lisa Atkins

Indoor storage, great concept in Michigan!

Gregory Gagnon

Clean and efficient. The ability to unload indoors is appreciated.

Jason Carpenter

Suzanne was unfreaking phenomenal.

Richard Bazen

Nice and clean storage unit.

Brian Farquhar

Staff goes above and beyond to help

Spunker Pennie

Friendly and helpful staff. Clean facilities.

Sherry Zomerhuis

Clean and secure facility. Very helpful

Deborah Jandle

Immaculate storage facility with helpful staff.

Darren Trudell

Great place with spectacular people and service.

Ashley Tatreau

Suzanne was extremely friendly and helpful

Kyle Gross

Troy was super helpful!

Jason Stanton

Great customer service.

Aaron Burns

Very helpful

Nicolette Amour

Friendly staff and very clean facility

Emily Scholl

Very helpful and easy process!

Tamara Sebasta

Amazing facilities and friendly service!

Coach Van Tongeren

A really nice option for storage!

Mike Quick

Suzanne is AWESOME!

scott benton

Great service, professional and friendly

Nichole

Friendly and prompt service.

Alec Wilder

Suzanne is great 👍 👌 …

laquinia mccoy

Cody was very helpful

Danielle Panchal

Great service!

Ashley Schweitzer

Highly Recommend!!

Chris Brokaw

Nice place

KPGamer20 YT

Nice place just sucks to not get in after hours it's my stuff let me in

Kira Keeling

Jenny was very friendly and helpful. She made sure to find a great unit for us after my online reservation was lost. The facility was very clean and comfortable.