Reviews of U-Haul Moving & Storage of Osgood. (Moving Company) in Fargo (North Dakota).

U-Haul Moving & Storage of Osgood

40 Reviews

18 Comments

Moving company

Self-storage facility

5200 Veterans Blvd, Fargo, ND 58104, United States

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Description

Information of U-Haul Moving & Storage of Osgood, Moving company in Fargo (North Dakota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

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Reviews of U-Haul Moving & Storage of Osgood

Elle Belle

Facility is nice. Staff friendly. Truck was not ready to go tho like staff claimed. Was stuck in snow before we pulled out but a team came within 10 mins to help pull and clear a path for me to back the truck up. Left review mirror was taped with clear tape as if it was gonna fall off. It didnt fall off on ohr one way trip. I initially Declined liability but b4 I left the facility, I asked for liability on truck. The other staffer lady was trying to talk me out of it and claimed she couldn't give it to me bc I already checked out. I told her abt the text msg I received that said to stop and get liability prior to leaving. She was hesitant but gave it to me. Other than that, no other troubles.

Chris Smith

I’ve used this location to rent a truck and to rent a storage unit. Both times I was able to rent the unit quickly on the website, and then go pick it up in minutes. Very easy!!

Titus Oneill (TitusPrime)

I only give this review 3 stars out of respect for the company that has done so well over the years for me. But, I had made four calls to this location starting at 10AM, three of those reps answered and then sent me to hold for an abrupt disconnect; a total of 27 minutes waiting just to have my call dropped. The simple task of scheduling a stored crate to be locally delivered became a day long failure. The only rep who did take my call made a promise for a call back before the afternoon. I knew the contact number was different since the contract was made, so i made sure she had the correct call back number; I even had her read it back to me. After waiting 4 hours for the callback, I decided this required personal attention and made the trip to the facility at 6PM. That is 8 hours 40 miles round trip just to find out that they had called the wrong number and the only person who could assist in the scheduling of my crate drop off was gone for the day. My only consolation as I left the clerk who couldn't help me, was my phone number and name on a piece of scratch paper and a promise that they would call me tomorrow. We shall see how this story ends, as this location may need a rating adjustment. I o

Brita Koehnen

Their customer service is excellent. Always able to answer my questions and make me feel comfortable renting from them. Definitely recommend this location.

Kal Skadberg

I've used this location a couple times for local moves and the customer service has been wonderful. Every time that I've gone into this nice looking and clean store to purchase supplies, the staff is really helpful and pleasant. I can't say this about every U-Haul location but this one really shines!

Hope Pickhartz

Just went in to rent some moving blankets and the guy was so nice. We've used this Uhaul location in the past and it is by far the best location in FM.