Reviews of Extra Space Storage. (Moving Company) in Birmingham (Alabama).
Extra Space Storage
501 Palisades Blvd, Birmingham, AL 35209, United States
Description
Information of Extra Space Storage, Moving company in Birmingham (Alabama)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
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Reviews of Extra Space Storage
Rick had done above and beyond to help me with my move to Birmingham! I am so grateful for the Extra Space Palisades team. Congratulations Rick on your retirement as well! So truly deserving. Thank you!
I would like to thank my salesman with great attitude on taking the time to explain everything to me about my storage unit. I would highly recommend others to use... Extra Storage Space in the future. Thanks.
Had our stuff in storage over 2 years. Clean, no mold, no bugs(can’t say that about other places in Birmingham area). Locked gate. Over all very good experience.
I called and asked a few questions about storage and the store manager Nicole was very helpful. I recommend this place due to the customer service.
Great customer service-the staff was very thorough, attentive, and kind to me! I've always had a great experience at this Extra Space Storage location, never run into any problems over the past 3 or so years that I've been there. Highly recommend!
Great facility clean, very helpful making sure you get correct storage needed
Ryan provided a clear concise and expedited service. Fully explained everything and got taken care of. Greatest storage experience ever. 10/10 will recommend
Very friendly staff. Great place to rent from. It is gated so no one wo a password can’t get in and try to bust your lock off. I liked that the best!!!
Ryan was friendly and we got exactly what we were looking for. Very quick, we were in and out. He made our experience very enjoyable.
Clean, secure spaces, easy to check in and move out, friendly and helpful staff. Would highly recommend!
Great facility, the lady that works there is very friendly.
The attendant was always available and helpful. The facility was clean and well managed. Having the bathroom available and clean was really nice. We appreciated that carts were readily available whenever we needed them.
Super friendly and very helpful for being the first time I've leased a storage unit.
Rick did an outstanding job explaining the rental process and got me the best deal for what I was needing. The experience was fast and easy especially with how quickly I needed to find a unit. I would recommend this location to anyone looking for short or long term storage rentals!
We had a minor glitch with getting signed up over the phone, but their staff was helpful and got everything worked out in a timely manner. We were emailed a gate passcode and unit number. The Lock was already in the unit. They even emailed to confirm that we had moved out instead of just waiting for the next billing cycle and billing us for an additional month.
Great customer service! Really nice, clean, easy to get to from the interstate and reasonably priced!!
Excellent customer service by phone and in person by Rick. Space feels very safe and clean.
Ryan, was so helpful. I would suggest this place to anyone.Great location, security gate, and very clean.
Ryan was my Angel for the day! Ryan is a Blessing for the company! Very Proffesional, and Awesome Sales Person!
Very nice and clean. Nice people as well
Great place to store your extra stuff. Staff is friendly and everything is clean and neat. Most importantly, I feel like my property is secure.
The associate did a wonderful job at fulfilling my request. A key broke in the padlock I had abd I bought a new one and he took the old one off
I honestly do not know where to begin..but here goes. I moved and I needed a storage space that was close by and it just so happened that they were not only convenient, but super friendly and helpful to my needs. Through this experience I had some hardships, and there were times that I felt like I was about to lose all of my furniture, and accessories. Thanks be to God, I didn't and Rick (the manager) was everything I needed and didn't know that I needed through those crucial moments.
I highly recommend Palisades Extra Space Storage, and you can let em' know Earth Reign sent you. 😃
Rick was amazing and extremely patient! Everyone should have a Rick on their team! I will be back any time I need storage
I have had my unit for 4 years with no problems. I'm about to get ready and give it back. I had it for my husband's motorcycle and other stuff! The bike is gone and I'm getting rid of the other stuff!!
Very friendly and accommodating. Have been a client for 3yrs and the premises are well kept. Clean and no trash or rodents. My things I know are safe and secure
Very clean & superb customer service!
Experienced great service and advice! Ryan went the extra mile in answering questions and providing us with everything we needed. Rick helped us when it was time to move our daughter’s stuff out for college. Close to Samford.
Like that it was gated and that we could purchase a lock from them. Didn’t love that the price went up this summer right before we moved out. Felt like it should have stayed the same as what it was at the start of the contract, but still very pleased with facility and service.
Highly recommend! I had a 13 hr move which was an overwhelming one to say the least. Making a reservation all the way to extending my rental was a breeze. All the staff have been super professional and very nice. Ryan at my location when above and beyond for me making things so easy to understand and deal with. Nice facility inside and out! Thanks again !!
Ryan was very helpful, always a good experience with these guys.
Today I had the best experience with Ryan! I was having some issues online and I called, Ryan took my payment over the phone. He was efficient and very personable. Fantastic customer service! Thank you so much!
Great experiences with this location! I have used this service twice now, and have had no problems. Ryan was a great help in figuring out what unit was the best for me, and even showed me the various units so I could get a better understanding of what would fit my items.
Ryan was very helpful and nice. We go back here every year to store our kids dorm contents. Great service and staff!
Great service. Jeff was very helpful.
Fast friendly clean, you name it. Thank y'all so much for helping me and my family so we may move in peace. Keep up the good work.
The service was great. I highly recommend.
Oryn was very helpful and a pleasure talk with him.
Extra Space Storage has been an excellent company to do business with. The gentleman name Ryan has really taken good care of me. From the time called in October until now when I lost my storage keys. I came by and Ryan took care of me ASAP!! I purchased a lot new lock & key and Ryan cut off the old lock on my unit. I truly appreciate the service and look forward to doing more business you all in the future. If you're in need of a storage, definitely stop by the Palisades location in Homewood. :) See Ryan and you won't regret it.
Super nice and really really worked with me Ryan was more than willing to stay late and cut my lock off in this Alabama heat. Give him a raise!!!!
Rick is absolutely amazing!! Best customer I've ever experienced during my moving stages. Seriously! Definitely deserves five stars✨ for sure!
I had a pleasant experience at Extra Space. The staff was professional and helpful. I was provided with all the information I needed to give me the confidence that my vehicle would be safe. They even went the extra mile by assisting me on how to park my vehicle correctly in the storage space to avoid damages. I give them five stars. If it was possible I would give them six stars! I highly recommend them.
Great customer service! I was moving stuff by myself having a hard time. Kiera came by to help me lift stuff and helped figure out how to make things fit in my vehicle. She did not mind one bit. Just about everyone I've come across here is willing to help and a great attitude.
Chantale made the storage unit rental experience an easy and pleasant experience for me. This facility is clean and well managed. Everyone in the office that I've met has been helpful and courteous and the prices are very reasonable.
I have rented at this location for many years. The manager Russ is such a great person. He has always been very helpful whenever I needed anything. There's also another employee who fills in sometimes who is also very personable, her name is Kiera. I would highly recommend this place if anyone ever needed a storage facility.
Great storage room and kind people. Price was a plus. Convenient location. The moving boxes they have are the best!! for the price..and I've used several other stores boxes.
These guys are so so nice! They helped me understand what size unit I needed & held it for me until the date I was ready to rent! The process was as easy as I’d hoped! The facility is clean and feels safe. And it’s well lit at night! The office has a good variety of packing supplies at a fair price! Their location is perfect - especially if you’re in homewood. I highly recommend renting from them!
Went to Extra Space and was helped by Kiera. She was very nice, polite, and extremely professional. She took us and showed us the storage unit we had reserved. She even gave us some tips about how to make sure everything fits. She was awesome definitely recommend going to Extra space for storage needs.
Courteous, friendly staff and overall positive experience from the beginning! Jeff was very friendly during my move out and easy to work with. Highly recommend this location for your storage unit needs.
Rick was very pleasant and helpful. Facility looks clean and well maintained.
The drainage at this place is impressive, Birmingham had significant flash flooding last night and there was no water incursion in my storage unit.
EDIT: It was a breeze closing out when i was done storing. Didn't even have to do anything, i suspect they're keeping an eye on who is coming and going, and when. When i approached Rick to say i was bailing, i forgot to say my building letter but he already knew what it was. This suggests to me that a close eye is being kept on the place, which is exactly what you want in a storage facility.
So clean and secure. My mom has had a storage here for years. Russ and Bryan take such good care of us. You should rent here also if you need to.
This location is amazing . Great staff with great attitude. They are very knowledgeable in understanding your needs and then getting you options based on that. Overall great place very clean and easy to access . Will recommend this location anyone who want a quality storage place for your goods
Great place. Clean and good location. Ryan helped me out and got me set up quick and easy. Great customer service.
Rodney was a great guy he show me the perfect storage for my things to go in he was very nice
First time renting a storage unit and the team members were very helpful and informative! The site was clean and had good vibes all around!
Close to home, super friendly and helpful staff, easy online process. So great to have them when you need them!
I was caught in a bind and needed some storage quickly. The knowledgeable and professional staff here really helped me and went the extra mile to make sure I was taken care of today, even though they had to stay a little late. A big shout out to Ryan.
I've seen lots of storage units over the years, these folks are the most professional and courteous of all I've seen. The units and surrounding areas are always clean and tidy, as is the spotless office. The staff are very helpful and will do whatever it takes to make your experience there a positive one. Nobody likes having to pay for storage, however its always a pleasure dealing with Extra Space in Homewood!
Great experience! Highly recommended!
Excellent customer service, clean well-kept, easy access, outside accessible restroom, in place dumpsters to throw your trash, key coded entry and well lit at night.
This place is amazing!!! The customer service is wonderful!! Very nice and clean , super helpful and friendly. They are truly trying to take case of their customers. I would recommend to all my friends and family. Go see these two gentlemen Rick and Rus and they will take very good care of you!! Amazing people..
Setting up my rental online was fast and easy. Customer service is great! My overall experience so far has been very quick and easy
Extra Space customers service is great. Kiera was really nice and professional. What im upset about is that I was not eligible for the promotion because of my price and they told me I would be. Kiera did what she could but that is the only issue I had. Thank you
This particular location was fine.. I never had a problem with security or gate access, and my stuff (a lot of antique wooden furniture) stayed in decent shape even though it was an outdoor unit. Just read the fine print when renting a unit from Extra Space Storage, and be prepared for rent hikes if you're using it for the long term.
Went to the location, which was very clean and safe feeling. I spoke with Ryan, and he was able to answer any and all questions that I had. I would definitely recommend this location to anyone looking for a storage facility!
I'm glad that I chose Extra Storage Space. They were very helpful and professional in assisting me and my mother. The process to getting a unit was very easy and quick. I would definitely recommend them to anyone who needs a storage unit.
Chantale was awesome. When I called she was polite and sweet and made me feel comfortable. Made it to her in 30 mins from calling and her customer service was phenomenal. She greeted me with pleasantries. Showed me the unit (which was very nice, clean and updated). Allowed me to go inside and it was perfect for my needs. Chantale got me set up and had me in and out in an prompt manner. Definitely will recommend Extra Storage in Palisades and ask to speak to Chantale. Awesome job!!!
Really great staff with a clean environment. Prices were reasonable and security truly seemed a priority. We, after visiting several other sites, chose this place as it truly checked all the boxes.
Kiera was very professional and helpful . Gave me and my family a very warm welcome and had great southern hospitality .she made us feel like we’ve been knowing her for years .the storage shed was very nice and clean would definitely recommend if you’re looking for a storage space this is the place to go .
I love this place. Highly recommend and they’re always so nice.
Great facility. I accidentally left my bike in front of the neighboring unit once while digging stuff out, drove off and left, and they saw it on camera and held it for me until I returned.
I've also driven off with a car load of boxes and forgotten to close the door, and they closed and locked it for me. All of my things (including expensive electronics, etc. were still there). Units have always been clean, and so is the bathroom, which is nice if you're just travelling through.
Great customer service and clean facility. Loved that we could use their cardboard dumpster for boxes we needed to throw out. Would recommend to any of my friends!
My service was giving in a friendly and timely fashion even though change had to be made to my account everything was handled with ease, Ryan was the best I would highly recommend anybody to this service..
Deal with them monthly and they always make the experience wonderful. Great service, great prices, great business.
My unit very spacies and it worth the money im spending. It super safe,I love the gate access hours and its always clean. Kiera was really helpful with showing me good ways stack my items to utilize all my space properly. Id recommend this Storage place to anyone. Yall are great in everyway.
Ryan and Russ did a great job getting me set up with my unit. No stunts. Just professional and courteous service.
Ann was most helpful in helping me select the size of storage unit I needed. Additionally, she saved me money by double checking an internet rate. I’m sure each employee is very polite, but Ann provided exceptional service.
My company does a lot of work with Extra Space. Dawn and her staff do a wonderful job keeping the property clean and has the utmost friendliest staff. They are the best in town.
This facility is an excellent location. I was impressed with the communication between the office that I made the original contact with and the location in Alabama. The unit is climate controlled and very clean. I would give this storage facility a five star rating.
The ExtraSpace Storage is extremely clean and well maintained. I love the space factor of the storage. The employees were extremely nice and knowledgeable and were extremely professional. I am very satisfied with renting my storage from ExtraSpace Storage Facility.
The staff was very professional and helpful. There was no wait and it was a very quick process. I purchased my unit and loaded my stuff in all within 30 minutes! Definitely recommend it!
A lot cleaner than other storage places I looked at. They had lots of different sizes to choose from. Rick the manager found one just right for my stuff.Thanks.
Keiara was an absolute doll. She was very through in her explanation of the property and how storage works. Russ was pleasant as well. I will highly recommend this site for storage again
I like this location and the staff is very friendly, but we have had multiple problems with gate access and that should be a priority, since most people move on the weekend when the staff may be out of the office. I didn't like having our weekend plans ruined and/or put on hold because we couldn't get in the gate. The facility is clean, well-lit and secure (I guess a little too secure). Our unit was located in an easy to get to spot, but so were all of the others I saw. What I liked as well, was that there was a coke machine on the property. Each time we have been there, we have been worn out and needed the refreshment. I hope the gate access problems do not continue.
The front office is very helpful and friendly!
What an outstanding manager and gentleman. Was very helpful and courteous! I will recommend Pallisades Blvd ,Extra Space storage in the future to my friends.
Kiera displayed a very professional attitude regarding customer service and information about the company. She offered additional assistance for me regarding the notification process of existing the unit when ever I no longer need it.
Very nice employees who were very easy to work with. Clean rental unit. Good security. Free month rent didn’t hurt either. Thank you
Jacqueline is a great help. Had a fire at my home and needed storage. She made it fast and friendly.
I was relocating from Pennsylvania to Alabama and had awful time trying to locate a storage facilities that would lease a unit over the phone. After about ten or more contacts, I contacted Extra Space Storage who had a facility in Pennsylvania that allowed me to lease a unit in Alabama, using their remote access process. The process was quick, smooth and both offices have extremely friendly personnel that made my experience wonderful. The Alabama location allowed my mover to access the unit without no trouble. Extra Space was a lifesaver!!!
Today I had the pleasure of meeting Kiera and she was very helpful and courteous in assisting us. She is very nice and helpful in our needs.
Kiera was really helpful and was very knowledgable. She saved me alot of money.The location is clean.Thanks for your help. I'd recommend anybody in need to come to Extra Space.
Kiera was fast at helping us and very helpful. Thank you extra space. I have what I needed and I'm very satisfied. Come see them if your in need there great.
Jeff was very friendly and helpful. Clean dry unit. Great place to take care of my short term storage needs.
Easy experience and easy to do business with. Really appreciate their ability to be upfront and provide viable and easy options.
Jacqueline was professional and proficient. With attention to details, Jacqueline addressed my concerns and was courteous throughout the conversation. She is an asset to your organization. Kudos Jacqueline!!
Kyrah showed me around and explained all the options and chauffeured me around to see the size of each option. Kyrah was very well spoken and very well organized. Gave me all the info to help me decide which size was best for my situation. 😊 …
Great folks, never had any issues and I rented for a few years. Thanks y'all.
Great staff, great location.
Very easy access to the units.
Excellent customer service. Really walk you through the whole process and make it easy to understand. If you need storage you'll probably want to go with these guys.
Kiera was awesome ! She got us in and out quickly and was very professional ! She needs a raise! She was very friendly.
The experience was good..The representative was knowledgeable and answered all my questions..The unit was clean and I was pleased with the overall rental experience.
The on-site manager is always helpful. This location is a nice and clean environment.
This is my second experience with Extra Space Storage. I'm confident I'll be just as satisfied with the service and accommodations this time in Birmingham as I was in The Bronx. Thanks again!
Ricky and Jeff are very professional/helpful. We are in and out on a daily basis with no issues at all. I highly recommend using extra storage space.
Very happy with the service provided. The price is competitive and the facilities are very organized and clean.
Incredibly courteous and professional! Our unit was climate-controlled and it worked perfectly. Highly recommend Extra Space storage on Oxmoor.
Great customer service. Everyone I encountered was friendly. There were no surprise charges and move out is easy.
Very helpful and fast service
Kiera was really nice and helpful.Thanks for all your help. There a great storage facility and there customer service is exceptional.
Defiantly a very clean place to store your belongings. Offer great insurance rates as well! Defiantly happy with them!
Professional Company. Very pleased. Great communicators. Highly recommend.
Rick at Extra Space Storage took great care of me, looking forward to keeping my extra stuff safe and secure!!
Great customer service, clean and well managed facility. Very helpful and friendly staff assisted us during our move.
Very nice and helpful. Clean space and they got me my storage unit in less no time!
I really appreciate Kiera, she has great customer service skills and made everything easy for my family with renting this storage.. Thanks
Amazingly clean! Customer Service was great! Rick was so nice and helped me with exactly what I needed!
Great place thanks for all you’ve done to help me out. I’ve be an customer for years and now it’s going to be for life!!
We've had as many as 6 units for our business, and I used them personally for my home storage. Very good 👍 …
I had a great experience at this location. Dawn Cook (the assistant manager) was very friendly and helpful in helping me obtain the storage unit that I needed.
Kiera was really helpful in helping me understand my account status. Thanks extra space. Y'all are the best ever.
Excellent service. Jeff was courteous efficient and professional. The facility is very clean and easily accessible.
Very friendly and helpful staff! Have had multiple units and always in great condition. Highly recommend!
Extra Space Storage in Palisades service is really amazing!! Rick was very kind and informative with choosing the best storage for me.
They were very accommodating during my move in and and very clear regarding their pricing.
Very helpful and friendly!! Nice clean facility!
Great place! Very clean and great customer service. Russell and Rick answered all my questions. Highly recommended!
Good fast serving
They also have a fair priced insurance program.
Great service, convenient location! They are also taking adequate health precautions since early in the pandemic.
The property is clean. Very professional. Kiera is very good. The perfect location in what I was needing. I recommend this storage location.
Great experience, fast, nice, helpful, and a safe place to store your items! Customer, Ray!
Great if the first months rent really was FREE! I do like the fact of ALL the security cameras the staff is very nice!!
Thanks Kiera for your help today she was very nice to us and helpful. Come see them if your in need you won’t be disappointed
Clean, friendly Jeff , Cedric and Rus made sure I had the best unit for me.
Great staff! Clean and affordable prices. Highly recommend these guys!
Kiera was very helpful and explained everything to me very well I like her attitude she's the best ya'll have working here
Highly professional and customer focused—definitely recommend....You won’t regret going with Extra Space Storage!!
Very impressed with the cleanliness and knowledgeable staff looking forward to renting there soon!
Kiera was really helpful and nice. The propertys always clean and I like my storage.
Kiera was so helpful at helping us get everything organized in the unit.I love the property and the price. Thank you extra space
Josh was phenomenal with our initial start up
with ExtraSpace Storage!!! So glad we chose Extra Space!!!
Great friendly staff. Russ is extremely helpful and they have excellent service at this location.
Wonderful experience the manager was kind and very resourceful.
Place was very clean. Service was great. They everything to make sure you have what you need.
Very well-managed and maintained. Would highly recommend.
Rick and Rus(with 1 s)are awesome!! They helped me a lot with my move. They where friendly and very helpful with everything...🙂🙂 thanks guys …
Rus and his staff are excellent treat customers with great respect and the facility is always pleasant and clean !
My experience was great, Super helpful, attentive, and very knowledgeable with information!
Chantale at Extra Space Storage was very helpful and polite,excellent knowledge of products and services.
Russ is very responsive in managing the facility . It is always immaculate and very safe .
This is my third time here! I always feel safe here and Russ and Rick keep it very clean.
Jeff gave me a great experience . Really clean store and was very knowledgeable through the experience. ⚡️
Jeff was kind and efficient! Thank you so much. Nice clean facilities!
Great customer service! Very easy transition into storage unit!
This facility is in a convenient part of town very clean! Chantale, who helped me, was so nice!
They are super easy to work with and the units are very clean!
Jeff was so kind and really helped walk me through the process. I am so appreciative
Ryan was great in helping me with my storage purchase.
Great experience, staff and service. Long term customer and highly recommend.
We were taken care of and advised by Chantal in a most professional manner.
Love this place it’s clean the employees are very helpful , quick and very nice , and they definitely know what there doing
Nice staff friendly fast convenient service....will use this company again if need be
Very helpful during my move. Clean and safe storage facility.
Keira was very helpful and very nice to my daddy, my brother and myself.
Kiera was very helpful made the transition very relaxing and easy.
Great, clean storage space and excellent customer service
Kiera showed excellent customer service and was very professional.
Clean, easy to access, and the manager on site was very friendly & helpful.
Great place to store your belongings I had no problems...
A pleasure doing business with !!
Mr. Russell Spillis was very helpful and I was very pleased with his services!!
Kyrah was an amazing help! Very knowledgeable and efficient.
Great place and great employees. Clean faculty and easy to access!
Jeff was a very big help and very nice to me. Thank u so much for help jeff
Ann was extremely helpful and went out of her way to be accommodating.
Very clean
Super friendly employees and quick set up getting started!
Great customer service and very helpful!
Great place. Jeff was nice to work with. Thanks!
Really great service will rent from them again
I've had a unit since May and I am very happy about it.
1st time using the service, smooth, quick and happy with the price.
Friendly management, very helpful. Highly recommend
Kiera was excellent. Customer service was amazing
Kiera did a wonderful job in helping me today !
Very clean environment.
Very clean place, Russ and Rick were very helpful
Rick was awesome! The location is clean, organized and affordable!
outstanding service.
Needed something to hold my things for a short period & its in a good location.
Staff was very nice and provided excellent service!
Great facility. Easy in and out.
Extra Space is great!!! Great service and very friendly!
Rick was very helpful and knowledgeable.
Very helpful and has the patience of a saint.
Very courteous and very clean and prompt service
Excellent customer service!
Clean and very friendly kiera is the best !
Great customer service.
Very good place and good people work for the customers.
Easy rental and very helpful assistance.
Great and fast service.
I would recommend company to people I know good service
Friendly staff but expensive to rent
Nice service and price. Friendly staff.
Kiera was really helpful today.
The customer service here is excellent!
Great location, clean units, safe
Great location with very helpful staff.
Great place to store your stuff.
Great storage... Customer service
Great employees, clean facilities
Great service delightful personality
helpful, responsive, effective!
Great service!
Great Facility! Rick was wonderful!!!
Kiera was very helpful and informative
Very clean. Rick was very professional.
Easy start and good service.
Help my daughter store their belongings
Easy access is a life saver
Very professional and informative.
Great customer service
Nice location that's close to home
Not easy to get in or out of
Very nice and organized
Great service!
Good
Kiera
Great service
Excellent staff
The Steve approves.....
Great service
Russ is the bomb !!!!!
Great staff
Great Storage
Clean place!
Had a wonderful experience, Ryan was extremely incredible and funny and professional. He made me feel comfortable I highly recommend
We ran in last minute and the manager was so ready and willing to help!