Reviews of U-Haul Moving & Storage at Coors & I-40. (Moving Company) in Albuquerque (New Mexico).

U-Haul Moving & Storage at Coors & I-40

166 Reviews

77 Comments

Moving company

Self-storage facility

1801 Atrisco Dr NW, Albuquerque, NM 87120, United States

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Description

Information of U-Haul Moving & Storage at Coors & I-40, Moving company in Albuquerque (New Mexico)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of U-Haul Moving & Storage at Coors & I-40

Reanna Fox

They've been helpful. There was a flooding issue in the indoor unit, but they took care of repacking my items. I didn't have any major damage.

Tzipporah Lola

They were so clean and very kind throughout my storage time there. Eric, Isaiah and all the staff were very polite, knowledgeable and kind!

Kyoto

My first U-Haul and it was brilliant. Absolutely brilliant. Way more information in person, representative was just as great. Set up was no less than 5 minutes. I got my valuables from A to B no problem. Great staff, excellent service. Will come again!

Lyndon J Thomason

I was helping a friend move things to storage and she already had a locker rented, so I was not able to grade the rental process personally. I asked my friend about renting and she said it was quick and painless. As for the facility, the building is well secured and alarms sound if you try to access any door to enter without entering your code or swiping a card. There is ample room to move around as you either use the very large elevator or go down the hallways with your storage items. I will say that the area they have for people to leave items for re-use is pretty cool. There are couches, storage cabinets, coffee pots and other useful things there that can definitely be a help to those who need them. I needed a small desk and there was one there, but as I was loading it in my truck, a lady with a young child asked if I was willing to let them have it. The desk was removed from my truck bed and placed in their SUV without hesitation. I recommend U-Haul Moving and Storage and will use them the next time I have a storage need or U-Haul truck.

Follower_of_God Renewed_Mind

I got my hitch installed but there were a some things of concern. 1) Mask wearing seems to be back burner issue in the building. No enforcement. 2) My heat shield was cut up to allow the installation. I was not advised. I had to ask. Finally: Professionalism and Courtesy could find itself with their service.

Charlie Gove

The facility is clean and well organized. Make sure to get the proper lock BEFORE putting your stuff inside. They embarrassed us by saying we could use a regular lock for a few days but then locked us out of our unit with a "failed to pay" tag 😠 …

Tracy Curry

We made a grave mistake and got a scolding from eric the manager but he was great and we are so sorry 5* for eric we are so sorry💯 …

Gaby Galaviz

Service was great, easy rental service. 99 cents a mile plus base rate of vehicle size.

Joseph Charles

Best storage facility I have ever used. Very clean and lots of resources. Wish the had better access times. They close at 7pm.

kelly Jackson

The people were great and the truck was ready before I even got there all I had to do is sign and pay for it and out the door outstanding gentleman.

Shelly Romero

Always very friendly and helpful. Great prices and clean! I've been using U-haul for about 10 years and will continue to use them for another 10+ years!

Vanity G

Wonderful business great services. Great staff wiling to work with you no matter what life throws at you.

Expedition Kitchen

Clean!!! If you visited uhaul a often you understand why that was the first thing I mentioned. Excellent customer service from all employees I have had contact with so far.

Judy Kathleen

Great prices, climate controlled & located around corner from Coors Blvd Walmart

Freeman

Relatively new storage facility. It appears to be clean and very secure. Large elevator and courtesy carts helped out a great deal.

Breaking ABQ

I have seen it from the freeway but had never been there till this week. They were very helpful and polite when I initially rented the vehicle and upon return.

Christy Hales

Very helpful staff. Nice clean store. And wasn't to hard to find.

Sergio Medina

Today my friends and I rented a u haul truck for the first time at this location . The person who helped us out was kind and very helpful . When we returned the truck back my friend had left his keys there by accident and the employee who found them and called us to let us that they were left there by accident and we returned back to the store . Thank you for being kind and helpful! We appreciate your business !

Rodzilla 134

Excellent service. The staff was great and the equipment was in great shape! I really like this Uhaul!

Juan H. G.

Easy and extremely friendly staff. Owner is helpful and part of the working crew.

Helene Yvonne

Absolute worst experience and customer service ever. Do not attempt to do business with this place especially a customer service representative by the name of Eric. Not only did he give my truck away but he said he called my phone twice and when he called my phone again in front of me it went through. I asked him if he dialed the right number to which he shrugged his shoulders. I asked him if there was anything else that could be done and any other way that they could help and rectify the situation and he said he could basically do nothing for me until the evening if that, quite frankly he was very rude & obviously incompetent. Bad look. Update: After speaking with a customer service representative via phone, she was able to do a full search to help me find a truck. After going back to this location to pick up the truck, my encounter was with Jonathan Sedillo whom I believe is the owner. Not only was he polite but he was thorough. I move this experience from one to four due to the other two making up for the first guy.

Jason Cox

Nice storage units with elevator and carts provided

Jordan O. James

Among the many uHaul locations I've used over the years, this one was solid. Store was clean and well maintained. The covid safe stuff they had established was well thought out and the truck I rented was clean. My only two cents for room for improvement was the guys working the counter. Granted they had been doing that work for awhile and were very knowledgeable, you could tell they were used to unpleasant customers and had let their interactions with everyone broadcast that typical expectation from folks, but they were great otherwise! I'd come back again for sure.

Magda Apodaca

The staff at this U-Haul location are all very helpful, they make sure your items are safe and explain all the security features they have available. Very professional staff that are always there to help you.

Spike Mike

Very professional. They know what they are doing there and get you on your way in no time. Highly recommend.

christine w.

its ok but they need to start cleaning up all the dead bugs in the hallways.serious bug problem.

JJ Mac

The staff were all amazing, extremely informative and helpful. They have made the moving transition much less stressful than it ever could've been.

Frank

My sister has a storage unit and I go with her. It's nice and we feel that it is also secure.

Jill Kynaston

Such nice people and great service! Will definitely come here again!!

anthony lopez

Service was amazing and the place was really clean kept up to date

M. Elisabeth Spong

Very clean and spacious corridors. Lots of useful trollies for loading your belongings onto to move back and forth. Decent bathrooms in each building. Only issues were that we had to wait a Very long time to get an employee to help us at the desk, and when we did, he wasn't all that helpful. Nice enough. But didn't have answers or seem to be able to get them. Made a long road trip move all that much longer and more exhausting trying to figure out which unit was ours and if we could drop our truck off there or not.

Maximillian Ulibarri

I went there didn’t know what to expect. I was confused about my times. The guy behind the counter was cool and professional. He told me prices over and over because I’m a disabled Veteran at 51 with short term memory loss so it’s hard to remember verbal instruction and written Instruction. After I post this I will forget about it. Thank you Erik for being patient with me. Maximillian 89-98 USN

Mark Sumner

I always buy bubble wrap there for my business. Great professional and fast service. Beats going to Wal Mart for sure!

D. Cee

Staff is ALWAYS professional, attentive and helpful! This location is the most WELL-GROOMED location of ALL the ones I've used nationwide! Really well maintained & spacious! 🤠👌 Customer parking is not plentiful, but probably suitable for their customer 'load'. I've purchased packing merchandise there and rented U-Haul vehicles, too! Each transaction went smoothly. During my MOST recent visit(s) there (Thurs. 5/20/21), Staff members were NOT wearing protective 'masks', so most likely the county & state mandates for Covid-19 protective masks have been lifted. This is my (local) "go to" U-Haul store! Five Stars! ⭐⭐⭐⭐⭐

Vicki C.

Staff is very friendly. The guy was a little pushy when it came to buying their insurance. He made it sound like the storage areas are commonly broken into. I think they wouldn't have as many 5 star reviews if this was true. I do not need it bc my home owners insurance will cover if anything should happen.

Jim Chmelicek

I had a hitch and wiring installed on my truck. Good hitch, decent price, job was done in about 2 hours. Of course they have all moving needs. Would recommend.

Anders von Reis Crooks

These guys were great. All wearing mask. Happy to explain issues with our RV. Thank you.

Amanda Vaughn

Easy to find what you need or someone to direct you to where you should be.

Crissy Williams

The staff are awesome! Thank you, Joseph, for all of your help! Highly recommend!

Briana Cate

I dealt primarily with Jonathan but everybody at this location was amazing and extremely helpful. They lessened the stress that moving causes.

Lady T

Very helpful, friendly, courteous. Will definitely rent from this location again!

Ahmed Gadir

The service was the best! I needed a hitch kit so I can tow a cargo trailer. At first they were hesitent on the wiring because I have a Volkswagen Atlas, but Tanner was the best he figured it out and got the hitch installed. I'm extremely satisfied with the service I got and would highly recommend this place for hitch installations.

Jeremy Paulos

Good customer service

Robert Wright

New, large facility. Friendly, helpful staff. Huge selection of packing supplies.

Blair Everson

Johnathan provided excellent customer service in putting on a trailer lock and checking our tire pressure on the uhaul trailer. Service was quicker than 2 flicks of a lambs tail. We love Johnathan!! We will stop and visit if coming through Albuquerque again.

Ray Isaac Romero

Great place to store your valuable stuff and also to rent a good truck for moving. 5 stars 🤩 for you …

Kenny Dillingham

Really was a pretty good experience at a reasonable price,

Phillip Goeke

Dude that helped me was awesome, wish I could remember his name!!

Anthony Carrillo

Hello People, I logged on here to leave an awesome review because today the uhual team at coors and I 40 went above and beyond for me today on my move. I needed to move a queen sized bed to a new my new condo, just needed something quick. Seriously so easy. Moved and brought the van back in 30 40 mins. Made life so easy. Thanks to the clerk and manger for helping me. I think there names were Lorenzo and Erin.... or Lawrence and Eric... sorry I forgot your names but thanks for the help. It’s so weird because I seen a review written the same time as I logged in saying how terrible it is here. I must disagree these folks were super nice and helpful. Thanks for the help.

Luka Weinberger

Nice storage good price nice staff

Jess Bender

Fast and accurate service. Please reserve in advance to ensure that kinda service.

Brian Stenerson

I enjoy the convenience and easy acc÷ss.

Lily Hong

You don't have to deal with people.. I like it

Patty Harger

These people are awesome...always helpful.

Juan Mondragon

Very nice and well maintained! Helpful staff.

Shana Smith

My go to storage and equipment facility. Love it.

M Howerton

Great staff and clean facilities.

Mary Lopez- Sanchez

Easy and very clean . Very understanding with guidelines

Sasha Bonecutter

Good atmosphere and good quality products.

ERIC “The Soldier” SAAVEDRA

Great customer service.

Margo Segura

I am writing this "commendation" to acknowledge the excellent work provided by one of your employees, Linay, who brought my U-Haul Box all the way to Las Vegas, New Mexico this past February 2021. She was kind, courteous, efficient and most of all demonstarted her skills managing the large flat-bed truck and the fork-lift equipment with safety and precision. She is definitely a great credit to you and the U-haul company and is an inspiration to many young women who want and can manage large equipment. I hope she gets a bonus or some kind of compensation. This type of employee should not be overlooked. Thanks.