Reviews of Empire Harley-Davidson. (Motorcycle Shop) in Yonkers (New York).

Empire Harley-Davidson

894 Reviews

384 Comments

Motorcycle shop

Harley-Davidson dealer

8 Industrial Ln, New Rochelle, NY 10805, United States

Description

Information of Empire Harley-Davidson, Motorcycle shop in Yonkers (New York)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Empire Harley-Davidson

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Reviews of Empire Harley-Davidson

Gabriel Meneses

I’ve now purchased 2 motorcycles from Empire, a 2020 RKS and this beautiful 2006 Softail Deluxe! Although this dealer is over an hour away and I have others much closer, they treat you right and always work to earn your business and respect! Mike was an absolute pleasure to work with, kept constant contact with me, explained everything, made the sale process easy and speedy to ensure everyone was happy…. Went above and beyond the call of duty to ensure I felt comfortable with the bike and offered multiple test drives if needed to make sure I was a happy customer. 1 test ride was all that was needed. Angel the Sales Manager I worked with to make the deal happen was great and very responsive. Jeff in finance had everything ready and organized, kept the finance process smooth and short! Every step of the way Empire truly delivered, again!!! I don’t care where I am, I will always shop at Empire Harley! Highly recommended! Thank you to the entire team.

Walter Rho

Mike Nespolini I never had a motorcycle before but was curious about the Live Wire. Mike put me totally at ease. His deep knowledge about the bike and his calm compassionate bearing gave me confidence about making the leap. He answered all of my questions about the bike and motorcycling in general. During my test drive he demonstrated every feature very clearly and with enthusiasm and passion. I had to purchase the bike straight away as the karma was set. He is a fine man and truly an asset to your organization. Once I complete my training and start riding inevitably my friends will have interest in purchasing a similar bike. Without reservation I will refer them to Mike and Empire. I care about my friends and know that they will be taken care of as a friend.

Maricruz Corridori

Angel and Sal together dynamite. Extremely thorough, from sales to ride,storage also charging. They covered it all. Your finances guys are amazing. I felt so well cared for. I have to say Emprime Harley has the most amazing team. Honestly this was the purchase of my first Harley and I will not go anywhere else. Rene also followed through and let's not forget the Party planner he took an Amazing picture of me as a new Harley Davidson owner. Made my experience so meaningful. The service dept in less than two minutes scheduled drop off. Thanks My Emprime Family. God bless you Happy Thanksgiving. "

David Parrillo

Bought my first Harley Davidson yesterday. The entire process was absolutely flawless and I had a trade-in. Stephanie, Tyler, Peter, the whole crew. They are genuinely nice people, easy to work with, no pressure, you don’t feel like you’re being sold anything. matter of fact, I nearly forgot to ask what my monthly payment was going to be before I left the building. Totally exceeded my expectation by a long shot.

Shihan Leighton Barker

"I was very pleased with the job of customization that was done to my 2020 Harley Davidson Breakout! The work was excellent! Thanks very much to John Schiller from Empire Harley for his guidance in the customization!"

Jerry Lampe

I wanted a 2nd bike but wasn't sure exactly which one I wanted, Tyler went with me on 4 different test rides and never tried to pressure me into buying any of them, I finally decided on the 2018 Sport Glide. He answered any questions that I had with all the patience I could ask for. When it comes time to buy another bike I will definitely go back to him."

bryan schwartz

The whole process from start to finish was awesome. Being a new rider, the crew at Empire took me through the bikes that were suitable, were patient and didn't pressure me to make a sale. When I had an issue with one of the mirrors, one of the service techs came to my house, on a weekend, and did me a solid. How's that for service! Thanks for everything fellas, you have a customer for life.

T Claz

Fab is a great guy, he spent time educating me on the various HD models. Incredible selection of HD new and used bikes. They also feature the Livewire all electric bikes. Large HD merch store too!

Dan Nikolić

Tyler was essential in me becoming first time Harley owner, beside Harley Davidson itself starting to make cool bikes that apper to first time buyers. Tyler took me to amazing test ride, answered all my questions and gave me great ideas what to modify on the bike. He also helped mi install my mirrows and make some ergo adjustments, he is amazing!!! Delership is extremely friendly, have plenty of bikes and gear on the sales floor and everybody went out of their way to make me feel welcomed. I fricking love my Fat Bob!!!

MIKE

“The team at the parts department is very knowledgeable very helpful and understands customers service. Parts department thumbs up” Clothing department what I need to say about this department is that you're always greeted with a warm smile they'll take the time to help you find what you're looking for. No rush no pressure just genuine customer care. And if they don't have what you're looking for they will take time and try to locate and have that order placed for you. Hey when you greeted with a beautiful smile. You look forward to going back . .thumbs up”

Kevin kaplan

Excellent all-around experience with Empire Harley Davidson parts Department. Andy in part’s very helpful very knowledgeable with part numbers I needed and availability. I could not believe all five pieces I wanted were in stock ready for delivery. Andy got them packed up shipped out the same day and said I should be receiving them that same evening or next day overall excellent experience couldn’t be happier.. can’t wait to actually visit Empire Harley Davidson And meet Andy personally to thank him and see what else they have to offer. Thx again⭐️⭐️⭐️⭐️⭐️

Nado Vidaich

Salesman Fabricio was great. Very knowledgeable and very friendly. All other staff members are great. John and Charlie in parts department helped me get the right accessories for my new 2022 Road Glide ST. Love to stop by the store and chat with the guys.

Evan

Best Harley dealership in the NYC area, hands down! I’ve had Empire work on my bike twice now and each time has been an absolute breeze. Andy in parts even went out of his way to try and get some specific parts for my bike. They were transparent about the process and what to expect and when I came in the first time with a pretty unique request, they worked with me to think through how to make it work. Unlike other dealers in the NYC area (IYKYK), Empire is easy to work with and actually WANTS to help you and treats you well. Big shoutout to Andy and John in parts!

Joseph Mercado

I’ve never been to a dealer of any kind that has taken the time to value a customer the way the employees at this facility did. It felt as if everyone there even those not involved in the sale cared. Kyle, Angel, Geoff in Finance, Tyler and especially Joe Garen the one who spent the time to really help me connect for the first time with my own Harley was and were very helpful. You can easily see as soon as you walk in how different and how at home you feel within minutes. Definitely very happy with my new purchase of the 2021 HD Low rider S. Can’t thank everyone enough for all their time and patience. Hope to make another purchase here in the future.

Oruc Yilmaz

"Amazing store design, great and clean communication, friendly staff (in every department) and good stock availability about parts. Before coming from Turkey; I gave them a list of all the parts that I wanted to buy and they were extremely helpful by answering all my questions about the parts and solving my concerns. A clean, hassle free shopping. The best dealer of the east side... See you again."

Rhonda Feit

a. “I been going to this great dealership for over6 years and finally bought a 2022 street glide and got the best price no other dealers could even match .Angel the sales manager and Pete the sales mangers and Tyler of finance are the most caring individuals that is sincere of all customer needs when purchasing a bike My salesman Paul Gerard was providing me with excellent customer service and explaining to me all the bikes features I will continue to purchase my bikes from this great dealership and anyone looking for a Harley Davidson should go to empire Harley truly the best dealership they really make you part of the empire family”

Chris Bordonaro

“Always a pleasure to deal with those guys in parts. Knowledgeable group of guys who are easy to deal with. Everyone at the dealership is always willing to help with resolution to any questions.

Efrain Duenas

Customer since 2013, the sales department has always been great and service was constantly improving. Until now, I had a very unpleasant experience. I called to get my motorcycle inspected "28 point inspection " they call it. I spoke to John in service before booking the appointment and he quoted me 1 hr labor. When I came in, obviously he didn't know who I was, He was very rude, unwelcoming and seemed bothered that I was there to give him my business, after I told him what I needed he told me to make an appointment for the week after and to pay 1.5 hours of labor. It really sounded like he just made up that number as the other maintenance person looked at him with hesitation. How unprofessional that he would do that. Even the way he spoke to other maintenance technicians was derogatory and unprofessional. He was secretive when talking to the mechanic inspecting my bike and I heard him say that they'll ask me to add some kind of service in a shady way. Bad experience in customer service and very dishonest and rude service department.

John Mennonna

“I was in recently for a new front tire installation. Kyle and his staff were kind enough to accommodate my schedule so that I could ride in and wait while the service was performed. Everyone on the staff I encountered while I was browsing the dealership was friendly and helpful. The service was completed correctly and in a professional, timely manner. I highly recommend this dealership for your Harley parts, service, or purchases. Thanks again! ”

Frank M

Love tyler’s approach, no pressure sales and answers all my questions. Empire Harley has been very professional, one of the best dealerships Ive visited. I traveled from Long Island and purchased my 2020 Low Rider S glad I did. I will be buying my second bike from them. ”

Leonardo Gonzalez

"Let me start off by saying that Empire Harley has the most friendly and helpful staff. I was in the market for my first Harley when Sal introduced himself. Sal has great knowledge and was very helpful with picking the right Harley for me. Finance Dept with Stephanie was quick and easy. She's such a sweetheart, she was very helpful with explaining my finance plan. No hassle shopping. Definitely happy with their service. Glad to be part of the Empire Harley Family. "

leo93 Gonzalez

"Purchased my first Harley about a month and a half ago. Yesterday I rode to Empire to buy a new jacket and walked out with a newer badass Harley. Sal once again doing right for his customers, going above and beyond with his knowledge. I also got to do my finance again with Stephanie who also goes above and beyond with financial advice. She works wonders and made my trade in easy. These guys know what they are doing. Highly recommend them both. Thank you again. "

CMBiker

I visited several Harley dealerships in New York, New Jersey and Florida over the course of a couple of months and decided to go with Empire because I got the best deal on my trade in and final purchase price for an Iron 883 thanks to Pete in sales. I can't say enough good things about Marty in sales who accompanied me on multiple test rides of both the Iron 883 and 1200. I hope my great experience so far with Empire continues long into the future as I plan to have some mods and regular service done on the bike by their service department.

Michael Fischer

Korelis Helped me find the right leather jackets, gloves and shirts. She made sure I purchased the right fit clothing for my needs. Korelis made me feel like family!

Steven Jakobowski

I was impressed by the size and cleanliness of the dealership. All the staff that I met there were great. Tyler Devany went over the bike with me thoroughly and was a big help. Thanks to all!

mack lu

Thank you for having a first-class brand, excellent staff quality, and excellent service attitude. I bought a motorcycle that I am satisfied with from you. Thank you again for coming to Asia! Especially thanks to this gentleman for giving us more guidance....

Sammy Alfaqih

The best service and the place is awesome 😎 Fabrício was my salesman. very cool person and very helpful, also Pete was cool he Took care of me with whatever I need also Jeff was great.Thank you guys 💪🏼💪🏼💪🏼 …

Frank Mancuso

my 3rd purchase from empire harley. always a great experience. my interaction with fab, Pete and Stephanie was top notch. they go above and beyond and represent what the harley brand is all about.

Jeffrey Singer

"I have bought many bikes over the years from a few different dealerships. I have to say that my experience at Empire was the best overall experience I have had by far. Everyone there made my wife and I feel like we have been part of the Empire family forever. Angel went over and beyond to make sure I was happy plus he was very patient with me calling him every week until my bike came in LOL. Tyler was very helpful getting my bike prepped and going through explaining everything about the bike. Thank You Empire Team"

Emmanuel Mabini

I really like this place for 1 reason. Mostly sales/managers are very freindly and lot's of choices when it comes to latest bikes & parts. Hassle free 👌 …

jacquie quinn

Mike and Angel were very helpful, kind and respectful. Everyone who works there all showed great customer service. I recommend everyone checking out this Harley Dealership first before other Harley Dealerships.

S Merrill

“With every visit I have left there satisfied why would I go anywhere else other than Empire Harley Davidson.. Thank you and can't wait to roll out on my new bike!!”

Andrea Reda

Helped my friend out when bike broke down. They were so nice and accommodating. Not just one person but everyone there. Thank you guys for helping out. Higgly recommend this dealership!

Luis Garcia

"John with parts and Korelis in merch were a pleasure to deal with.....just really good people. In my experience for the last 12 years, the staff at Empire are always friendly, helpful, and easy to deal with.....it's why I keep coming back to this dealership even though I moved over an hour away and Empire is no longer the closest to me. They really do a great job at Empire and so, well deserved accolades. "

David Sears

Nice, well kept Harley Davidson dealership with a friendly, helpful sales team! A purchase wasn't made due to low ball offers on mine & my son's motorcycles trades!

lawrence parisi

a. “I purchased a trike a few months ago and you think after the sale you are forgotten I was pleasantly surprised to receive a text message on Fathers day wishing me a great day personally from Angel I must say all the folks at Empire are terrific I had a very pleasurable experience and all the staff is fabulous but i must say this really says plenty about what kind of people and how in tuned they are to there customers ....they treat you like family ...i could go to my local Harley dealer but i have never experienced such a pleasurable experience after the sale ...during the sale and the negotiations great place to do business . i am never going anyplace else for my Harley Davidson purchases and servicing ”“There is no comparison with Empire to other Harley dealers you feel at home they are helpful and very knowledgeable worth the trip from wherever you are in the tri state area. You have to experience the friendliness and customer enthusiasm as you walk thru the door ”

Marcial Ramirez

Great service and great team!. “I just got my first bike, (iron 883) really exciting to own my first Harley. The team at Empire Harley Davison made this possible in a smooth process. To the team at Empire, keep up the great work!!! ”

Danny O'Brien

My home HD Dealership ... Great stock of bikes, parts and clothing/accessories and most helpful staff around NYC area... This is the service department you want taking care of your baby... Josh, Big John, Phil great techs... No one knows HD parts like Big Charlie and Andy... That John guy behind parts counter is pretty good too LoL... But the best guy in the place is Anthony... He keeps that place running 👍

Alberto Casas

Always a great experience working with Andy at Empire. Great guy and very knowledgable. My second stage 1 upgrade with him. This time for my new 2022 Street Glide Special. Super consultative. Overall, cant recommend him enough. Thanks Andy!

Jb Meyer

Everyone at Empire does a great job. I needed some parts for my bike and Charlie was a pleasure to deal with.

Andy Alvarado

Stephanie was awesome she really helped me out (So did Pete). They were patient with me, I couldn't decide what to do. Tyler was another outstanding & knowledgeable person after they polished up my Road King, Tyler gave me all the info & features. There were a few more staff at the Empire Harley-Davidson dealership showing me a lot of love and respect. I apologize for not remembering all their names. Overall my experience was great. They greeted me then allowed me to walk thru No Sales Pressure. They have a big inventory, accessories and great staff there to assist you. I will definitely be returning to Empire for another purchase.

bryant burden

Empire is a great place to o be not just for Harleys the whole team are just good people always kind never ignore you they take they time with you I always get what I ask for here love you guys we are family here"

Steven castellanos

Best harley dealer in New York tyler the man will take his time with you finding exactly what you're looking for and make the process easy and convient definitely recommend them the whole team is great

J Garan

Not just the best in our backyard but the best in the business. Go tire kicking at some of the ‘famous’ destination dealerships out in PA and Western New York and you’ll see what I mean. These guys’ run a tight ship, have the smoothest buying experience and treat everyone like family even if it’s your first time coming through the door.

Bruce M. Geiger

“Dee advised me I could bring my Limited in for a NY State inspection, cautioning I might have to wait a while. I had barely finished my cup of coffee when a service tech came out and handed me my keys. A very pleasant surprise!”

Joeon Ortega

Great Service!!! Special thanks - Angel Ramos!!! if u need any help ask for him... hes awesome!!! “as a first time buyer and rider... i was nervous... Angel made me feel comfortable with my sale, from the gate... he knew which bike, i should start with... and i honestly do not regret my purchase... he was right! ”

Adolfo Carrion

Purchasing a 2018 Road King at Empire Harley was great. My salesman, Angel Ortiz, was very helpful, informative, and patient. It took many visits and test rides to come to my decision. Angel, Peter and, at the end of the process, charming and helpful, Stephanie Burnman were all terrific. Thanks Gang!

Vincent Gallimore

When I entered the Bld....I always bump into John in the parts dpt , his approach always pleasure of pleasing customer with there needs of getting item's on what customer wanted to purchased or even brouse around by giving direction to the right person ....within the Dpt....myself of getting parts for my 07 Sportster 883 custom...that I removed small rear tire and installed a Wide Tire Kit...240 Tire.... Thanks John...for your assistance of getting the right parts to COMPLETE my project on this Beast I've put together...👍

Gil Southerland

Every single time that I have come to empire Harley Davidson needing parts, I see Charlie behind the parts counter and I instantly feel relieved. The reason for this is simply because I know that when I deal with Charlie I will always be in good hands. Charlie has excellent knowledge of his job and goes the extra mile to ensure that the parts or accessories that you order you order are the correct ones for your year and model of Harley. In my opinion Charlie is a valuable and essential part of empire Harley and I look forward to continuing to see him whenever I need parts or accessories for my Harley

Kate Connors

A nice place to buy a bike and to socialize with like minded people. Service is great as is Kyle the owner.

Alex DellaDonna

Fab was great, very attentive and informative. He was extremely accommodating and we worked a great deal. He also helped me figure out the optimal saddle for my riding position. Fab went above and beyond. Great experience, no complaints here!"

James Eakin

"My experience with Empire Harley was great. The salespeople, specifically Sal and Pete were extremely knowledgeable and helpful. Stephane and Rachel made the paperwork a seamless event. It was a wonderful treat being celebrated for purchasing a trike, with music playing ,bells ringing and everyone clapping, which included my wife and daughter. I look forward to a long relationship with this dealer and highly recommend their services. James Eakin FLRT 2021"

Shannon Simmons

Andy at Empire Harley went above and beyond my expectations. I travel 58 minutes on a good day to purchase my parts from him. He guided me on parts for a recently new purchase (newbie rider here!) 😊🙋🏻‍♀️ And also guided and helped me with a purchase for for my husbands bike as a secret for Christmas That in itself is a tough job being my husband is also a frequent shopper there. The staff here just can't be beat! The communication with emails and phone calls are on point, fast, and informational. Andy and John have tag team quality you don't find everywhere!

Elio Vetrini

The experience was high level. The entire staff is knowledgeable , welcoming and very professional. Sal in sales was aces through out, Great communication from start to finish and Stephanie in Finance made the process very easy and comfortable. Cant praise this dealership enough, 10 out of 10 for sure and incredibly impressive

Jose Hernandez

Great team of experts if I could stand it id buy all my boys bikes from them 👍 …

Andrew Pineiro

I first found the bike I was looking for, the LiveWire on the website. I submitted an inquiry and shortly after I received a text and call from Luis. We chatted about the used Harley branded LiveWire and a new LiveWire One in stock. Luis invited me to come down and check the bikes out in person. Over the phone, Luis was very friendly, knowledgable and polite. I came down a few days later and was greeted by another team member that was very pleasant. I asked for Luis and he came right up. Luis was absolutely amazing and knowledgable. He catered to what I was looking for and showed me some other recommendations which was awesome. Luis took the time to line up the bikes I was looking at next to each other to make it easier for me to compare side by side. Shortly after, Angel came over and introduced himself. Angel started talking with my about which I would prefer, the used Harley branded LiveWire or the new LiveWire One. I told him I really wanted the Harley branded LiveWire for my first bike. He said he was going to write up some numbers and came back shortly. Luis continued to go over the features of the LiveWires. Angel came back and was able to get me a great deal on the used Harley LiveWire that was definitely in my budget. I was so thankful he was able to do that for me. Shortly after they brought me over to Geoff who was amazing. He gave me all the financing options and worked out a monthly price that worked for me with the extended warranty. The next day came back to finalize some paperwork was introduced to the team with an amazing intro with the song and the bell! Luis introduced me to Heather who helped register me for the rewards program. She was so nice and very knowledgeable with the merchandise in the store. Kyle came over and introduced himself. Although I didn't work too much with Kyle, he was so nice and polite. I clearly saw he cared about my overall experience. He was so passionate. Rachel came over and had me sign some DMV paperwork. She was so nice and polite. She instantly connected with my wife and I. Lastly I asked Luis for a cover for the bike and he brought my over to Andy. He was such an amazing and chill guy. They were out of stock of the cover, so he helped order one for me. Overall, the team at Empire Harley Davidson is amazing. They are all so welcoming, knowledgable and passionate. I cannot wait to go back for events. UPDATE: I worked with Charlie and John helped at the parts desk. They helped me order a new set of keys for my bike. I bought my bike used and it only came with one key, so I wanted to get another one. Charlie and John were able to look up the info for me and order a new set of keys. They were also able to answer questions I had too. Very friendly and knowledgeable staff at Empire Harley-Davidson. I would definitely recommend coming here.

Vincent Le

I bought 2 bikes from here, and both times, it was a great experience. Fabricio is the man. He's very patient, attentive, friendly and always responds quickly. When I'm ready to buy another bike in the future, I'll definitely contact him. Stephanie is also a pleasure to work with. She's very helpful and took care of all the paperwork quickly.

David Nash

The team at Empire Harley Davidson was awesome. From John in Parts to Sal in sales talk about a no pressure sales experience not only did they take the time to explain things to ensure I was happy with my choices but they offered to stay late and accommodate my crazy work schedule. Sal took the time to explain the different types of touring bikes how they handled differently and ensured I was happy with my choice. Then he walked me over to John who explained the options of my stage 1 modifications and they even offered to start one of the other bikes with the pipes I was considering so I could hear them. What a team! Hats of to all of the staff for a great experience.

Rich Vollenweider

"the 95k service was completed in a timely fashion and the bike runs great. "

Sherri Brown

Great dealership, great employees and staff. Welcoming atmosphere. My husband and I bought our 2019 RKS at this dealership.

Austin

The experience was swift and efficient. I cant imagine going elsewhere in the future for all my Harley's yet to come. Thank you Angel.

Tom Mugno

Great experience. Pete was great. Also Stephanie, Fabricio, and Rachel really took great care if all my needs. Great job empire harley. Wonderful experience

PATRICK B.

Sal is an awesome salesman who took the time to ensure I got the bike I wanted. He and Pete were extremely patient with me and held onto the bike I wanted for over a month while I cleared up some financial issues. Sal remained in constant contact with me the entire time and never once came across like his sole objective was only the sale. The day I purchased my bike, the entire staff was very helpful and I was finally able to ride out of my new bike! Nothing but good things to say about empire harley and it's staff!”

IZZY LANDAU

Updated review: It's been almost a year since I've bought this bike, I walked in today with a minor battery issue, i was immediately taken care of by Sal and Pete, no questions asked, I've bought many bikes over the years, and this will definitely be the place I buy my bikes from going forward. Excellent and smooth transaction. I traded and bought a new bike, Sal and Pete made everything move along smoothly. I'm dropping my bike off for service next week and will update on the service department after I pick up.

Mark Gilbert

Recently grabbed some maintenance supplies at Empire HD. Much thanks to Andy in the parts department for making sure I got the right oil filter (I had picked up the wrong one). Andy also put together a tail light assembly order piece by piece and took all the time I needed to help decide on a license plate relocation idea. I have been going to Empire for years and am always treated so well by the entire staff. Thanks guys!

Dean T (Home Inspections)

Purchased a used 2020 Heritage Classic (spruce color). The whole process was awesome. The staff was amazing! Starting with Pete who was very friendly, helpful and accommodating. Joe was great with providing information and making sure that the test ride was enjoyable and everything went smooth. Geoff was a gentleman and a pleasure to work with. Charlie (parts dept.) and John (service manager) were friendly, very helpful and knowledgeable. Everyone made you feel welcoming and part of a family! Best of all I got what I wanted and love my new ride!

Marvin Suarez

"Back in 2017 I traded in my 2016 Iron 883 to Empire Harley for a 2017 Low Rider. I felt it was time to trade in my 2017 Low Rider for a 2022 Low Rider S and can tell you that their service and attention to detail I received from both Tyler and Angel was bar none the best! I told them exactly what I wanted to do, and they worked with me on hunting down the exact bike I desired..! The day the bike was announced Tyler text me letting me know it was coming the next day which I appreciate because the 2022 Low Rider S was a very unique and sought after bike..if I didnt get that follow up message from Tyler, I would have had to wait months or more to get that bike! I was the first to the dealership and saw the bike right off the truck..! First to sit on it, first to turn it on..prob the first in NY! Angel, the sales manager has always been a gentleman over the years in my dealings with him and offered me a great price for my 2017 Low Rider, going above and beyond to give me the most for my bike which I cherished which made it easier for me to afford the new Low Rider. It was a seamless process and couldnt ask for anything more..their service was genuine, no pressure and friendly. This is my 3rd Bike with Harley and from the 2016 Iron 883 to the 2022 Low Rider S the dealership has always been there for me during my transitions. Thank You Angel and Tyler and most importantly thank you for the l entire staff at Empire Harley in New Rochelle.. you are a special group and will be back one day for my 4th Harley! "

Antoine Martin

What an experience I endured. Angel R was more than great. As a salesman this guy was exceptional. He was straight forward, I was leaning towards one bike, he let me see the good in it and pointed flaws, he wasn’t thirsty for a sale, but ultimately he introduced me to something different and I am very grateful for that. On the finance side, Geoff, was excellent. He made me really feel like I’m family, as if they knew me for years. This was my first time in Harley Davidson and now I’m for sure a lifetime customer. The atmosphere was very welcoming, professional and an experience I’ll never forget. Walking in the dealership EVERYONE, not just one or two people, EVERYONE was friendly, greeted, and just brought positive vibes. Some dealerships give you that sketchy vibe, not Empire Harley Davidson. I’ll be back for my upgrade soon enough and I’m sure other Harley Davidson dealerships are just as great, but I’ll display my loyalty to Empire. Much love.

AL Nunez

“My experience at Empire was awesome. I have visited the facility on several occasions looking for a bike. I was not rushed, i was given very comprehensive overviews of the bike i looked at. I purchased my first Harley, and could not be happier. Also a special thank you to Jelly, she is an awesome part of your staff at Empire.” Second review! Empire Harley is fortunate to have a sales person like Tyler working for them. He is always at the ready to help with any question you might have, regardless if you are purchasing a bike or not. He has always demonstrated a willingness to help. Thank you"

Michael Luggio

"Hello Kyle, I was as always pleased with the attention to detail that Mattie gives at the service counter as well as Matt who worked on my last two visits. Matt checks the entire bike out before I leave the shop and gives me advice as well any advance notice for upcoming services. And I would also like to give another excellent experience with Anthony, he treats me as if I am a family member every time I see him there. You guys are my number one Harley dealer. Thank you for asking, Michael"

William Lowe

I’ve been buying motorcycles for 40 years and I can finally say I found a dealership that is a pleasure to do business with. Pete, Angel and Kyle are professional and made it a pleasure to purchase a motorcycle. Andy and John in parts are awesome. I highly recommend this dealership. Thank you to all at Empire Harley for a great experience. Bill Lowe

Jaerivera718

Absolutely love them. Joe is awesome and super knowledgeable. Heather gets you in the right gear. The while staff is absolutely amazing. Courtesy, knowledge, and passion is what drives this place to the top and keeps them there. Always will be my Harley shop of first and only choice.

Pete Perez

Sent an email to Empire's Parts Department inquiring about a couple of parts and in a few minutes I was contacted and was able to order the parts I needed for my project. I was amazed how quick, easy and smooth this transaction was. Thanks guys for making it so easy !”

Rob Cooper

"Hi, The team at Empire Harley was tasked with servicing my two old Sportsters, a 2000 XL1200S and a 2001 883R, from both a maintenance and safety perspective. Please look at everything was my request. Even though the tires had decent tread remaining, they were old and probably dangerous. They recommended replacing along with a brake fluid flush in addition to the normal servicing. The final drive belts were rated at good to go, pretty amazing service life. At the end of the day two motorcycles which run like new were dropped off at my home. The entire process was made easy with consistent clear communication. Empire HD has a strong commitment to excellent service. I am not certain regarding the Team Member, don't recall his last name. :-( But Kudos to him."

Ishay Asher

From the first moment we stepped in we felt like home . The amazing and the professional staff was beyond . Thank you Luis angel and Stephanie for this experience

raymond raymond Jr

Had my low rider s in there recently to have a stage 2 done along with a bar swap let me start by saying I live closer to 2 other dealerships and I still decided to go to empire . First the customer service from Steve is top notch he let me know status of the bike without me having to call and keep asking about it , always knowledgeable with everything I asked all I can say is whatever work from now on for my Streetglide or low rider s I will definitely be going to empire the guy Steve is definitely an asset to this dealership . Once again thanks to everyone who had a part in servicing my bike .. My name is raymond rivera

Vic Xrp

I live a bit far from here but I would definitely go out of my way to come back. Already planning my next visit for a few things. I originally went in for a few parts and left with a bike. My Salesmen were very professional and knowledgeable (Tyler and Pete M). Not like most dealerships where you ask for a quote and then they jump down your throat for your credit score and sign your life away. This place was very punctual from A-Z. They actually listen to requests by customers which I saw through my deal as far as other people being helped. Polite, respectful, and business savvy. Stephanie in the office was very respectful, worked fast and even stayed late just to work on numbers for my deal and the next day when I went in I asked to make it a fast process and I was out the door in less than an hour. HIGHLY RECOMMEND this dealership and will be referring all my friends and family here. Ohhh .. and buy a bike, theres a cool experience waiting for you at this dealership!!!!!

Frank DeVito

“Tyler was aces throughout this entire process. I wasnt in the market for a new bike, just came in with my brother for a battery he needed. Next thing I know I’m signing papers with him a few weeks later. That was some battery experience 🤦🏻‍♂️. Tyler is an asset to Empire HD. Hes knowledgeable, patient, and easy going. Not your typical pushy salesman. Pete and Angel were also great during the process. Cant forget about my boy Charlie in parts who assisted me with some cosmetics for the big dance. Empire HD class acts all around.”

marc vega

"I was recently looking to upgrade from my Yammy 650 to something with a little more power and ability to make in-town runs as well as go interstate. I went in and spoke to Joe Garan, who was very patient and knowledgeable. In the end, he recommended going with a Road King which is a full-fledged tourer or the Heritage which is technically a touring cruiser that can hold it's own going long distances. I test rode both the Road King and Heritage. I loved them both, but ultimately went for the Heritage 114 and I'm glad I did. I love it's versatility, feel and that old-school look that always attracted me to Harley. The staff there at Empire Harley are great. They are super friendly make you feel like family. Joe has been awesome and has called me twice already to see how everything was going with the bike as well as to inform me of upcoming events at the dealership. I had a really strict budget and after some negotiating, the sales management team got me top dollar for my trade-in and a good deal on my new 2021 Heritage. All I can say is I'm super stoked. "

Laura Acevedo Betanzos

My hubby had been dreaming of buying a motorcycle for years but for one reason or another he never did. When he finally got his motorcycle license he researched what bike would be best for him and chose the street 500. After searching for some time it was apparent that it would be hard to find a used one - even new ones were hard to come by. One day while looking through the inventory at Empire Harley-Davison he found a used Street 500 with only 4 miles on it! He was super excited and decided to go look at it that very weekend. I went with him and was super surprised with how the whole experience went. We felt welcomed from the very beginning and the staff made us feel at home the entire time. They made use feel like we were part of the family and made the whole process easy. Angel explained everything in detail, answered all our questions, and even checked up on us later in the day and later in the week to make sure everything was to our liking. I will definitely be back to buy him some gear.....and some cute clothes for me too!

Frank prettitore

Dee Klein is a wonderful service writer for Empire Harley. She is alway pleasant and has the patience and experience to listen to the customer as we explain our needs and wants for our Motorcycles. She stays on top of whats going on with the bike, and keeps you informed as to when it will be ready or if it needs a part to finish the work. She is just another example of why myself and my friends keep coming back to Empire for all our Motorcycle needs. Thanks again Dee for all your help in having my Motorcycle ready to get back on the road..."

Alex Mendez

Both service and clothing do a great job at providing exceptional customer service. They always take car of bike as if it was their own.

Charles Valera

"Parts counter man was very helpful and answered all my questions that I asked him. I was looking for a seat for my Road Glide and online they were running from $400 to $600 , but I was very surprised that a good quality seat from Harley was only $230.00. "

E B

Great dealership. The owner is a super nice guy and very accommodating. Angel the sales manager is great, helped me out with a smooth transaction. The rest of the staff are very nice. Just purchased a 2018 road king from them and they made the purchase simple and easy. Would definitely recommend this place to anyone.

M G

This past Saturday was my first visit and it was a memorable one! The dealership has such a welcome and friendly environment that I did not want to leave even after I had purchased my first ever motorcycle. Dina was very helpful and took the time to help me find a bike that suited my long arms and legs, as well as my budget. Being that I am a new rider, she was very patient with me and reassured me that there was no such thing as a "stupid" question. Plus her, Angel and the parts department arranged for my bike to be delivered ASAP since I told them that i was not comfortable yet riding a motorcycle on the highway, and being that the dealership is in New Rochelle and I live in CT, I-95 was the only way because I don't know the back roads. She also navigated me to their apparel shop since i was in need of a motorcycle jacket, and that is where Lynn helped me find the most comfortable and protective jacket that was right in my budget! My final stop was with Stephanie in finance, who helped me finalize my dream of owning a Harley. She went over all the paper work, every dotted line that i had to sign, and made everything super easy. I felt like a part of the dealership family when I walked out of the finance office and into a "tradition" of honking bikes and bell rings, I was so excited!! I can't recommend this dealership enough!!! They got a customer for life!!! Also just this morning my bike was delivered, and the delivery man was super helpful and went over everything with me about my bike one more time, and gave me some tips and pointers as well!! Thank you for making my dream come true Empire Harley!!

Lars

“I was given excellent service by phone. I placed an order for some items which I will pick up next week. I have been very nice updates on when my items arrive at the store. ”

A A

I'm a new customer but was treated like I've been coming there for years! When I returned, for just the second time, Maddie remembered me and what I had ordered. She was quick to inquire if I had received, and was satisfied with, the previous purchases I had made, and completed the transaction I was there for. I really felt welcomed, and I really appreciate it! I look forward to doing more business with Empire Harley in the future! Thx! You guys are great"

Worldly Redneck

Great experience with the parts department!!!! Super helpful and knowledgeable. Going the extra mile to get the part I need asap and get me back on the road.

Luiz Carlos Laba

Good Dealership, well trained personnel and ready to help and accommodate your needs. Could be 5 starts, but they do show an issue with RACISM and prejudice, and that does not cut with me, being an immigrant (LIKE ALMOST EVERYONE THERE).

Mike Luongo

Tyler, Pete, and Stephanie were all awesome during my purchasing experience! Everyone was super helpful and made it possible to get exactly what I wanted at the price that worked. Everything from showing me the bikes to the delivery was perfect and very hospitable. Couldn’t have asked for a better group of people to help me. *edit* Just went in and got another bike with the same crew. Also worked with Geoff and Angel this time. What a killer crew! Empire Harley is the place to go for your bike.

MC PB

Update: More outstanding service from Empire Harley Davidson. Charlie with the Parts department, once again, blew me away with his knowledge and experience as he advised and ordered up parts for a 16 inch ape hanger set up that absolutely transformed my bike. The service department installed everything masterfully, as always, and the set up feels as though this bike came from Milwaukee tailored for me. All I can say is thank you. Amazing job, worth every penny. This is a long overdue review. Empire Harley Davidson is always a great place to spend time and money as the team that works here is incredible. I’d like to especially shout out Charlie in parts for exemplimary customer service and advise on what to buy and how to remove the oxidation from the aluminum forks on a Street bob. Charlie is just one shining example of all the pieces that make Empire Harley Davidson a premier destination in the NYC area for all riders. From Maria and Heather in apparel, to John in service, to Martin in sales, this team makes customer service look so effortless and easy. I can’t speak highly enough of this team. You make my only day off during the summer time a great one whenever I stop by. Keep up the great work guys.

Moe Allen

Angel is one of the best salesman I know he always look to make his customer happy. All of my bikes that I have purchased always have been from him and he has always been the best sales rep and now friend. I feel very comfortable with him hes is like family. Stephanie is the number one gal to go to for all your needs. She always makes it happen for you. She always has a smile and ready to work everything out for you she is like no other. Stephanie is a part of our family now we will never go anywhere else. "

Jan Vinius Tronco

If I can rate them higher than 5 stars, I would. The staff are extremely helpful, very friendly and very knowledgeable. I was looking for a helmet for my course and I wasn't pressured nor felt pressured at all. They're very clear with their terms of leaving the dealership with special ordered merchandise. I also got information in regards of carb HD. Unfortunately, they don't sell them BUT they did recommend other people they know, even an old tech who works on them. I highly recommend them to anyone and take my word for it. There are too many names to list who are very friendly. Even the techs I spoke with are also friendly. It's hard to find good people like them who are willing to work with their customers. It's about YOU and that's what I felt in this place

Miles CBz

My experience at Empire was great from beginning to end. I went in shopping for the best deal I could get and these guys got right to it. They did everything they could to get the numbers right for me. The customer service is impeccable from sales, finance, service to management. This was my second time visiting Empire Harley and my first time was just as pleasant. Never ever will I go to another Harley dealer again. Thank you Angel, Kyle, and Martin."

Joseph Juarbe

This place is awesome! Very organized and very friendly staff. Andy at parts was a great help. And Joe in sales was a pleasure to deal with. Bought my second Harley here and I will recommend there service.

Mike Cinquemani

“I just purchased my 1st Harley from Empire and it could not have been a better experience. Tyler, Stephanie, Angel and Charlie were extremely knowledgeable and helpful without being pushy. The team educated me on the vehicle as well as available accessories and entire process was quick and painless. I look forward to continued business with Empire. ”

John Mengler

. “I had purchased a few accessories for my ride. I had a appointment and arrived early. I ended up leaving early and also had a quick wash. My baby came out sparkling clean and was very pleased. All my work has been done at Empire by a GREAT staff of mechanics. Checking in was smooth and easy. ”

Andrew Laro

What a great place! Empire Harley helped us get a brand new bike with less than perfect credit and a minimal down payment. From the beginning of the process til we rang the bell on purchase, Sal was so great in helping us select the perfect bike for our needs and Stephanie was the best finance woman to make it happen. From the bottom of our hearts, we thank you guys!"

Les Perry

Kore Quick to greet and come over and assist, very friendly and helpful , offer one of the Bike sales guys to try on a shirt for fit She offered gift box , always enjoy shopping in the dealership, every associate welcomed or said hello , you can feel a great client experience in the dealership ”

John P

Luis was very knowledgeable in his explaining all the bike features. Peter went above and beyond to make this deal happen.

Jim Lake

Let's start by saying, I never bother with reviews, I also dont like that some people only write bad reviews. I really like this dealer, the staff makes me feel welcome and as a result I purchased my first new bike! Gave me a considerable higher amount for my trade than NYC and Miracle Mile offered, and a better selling price for the new bike, they had a much larger selection and a larger stock of the models. I will be telling anyone I know that if they are considering a Harley Purchase, this is the dealer to go to, and is well worth the trip. The single only thing I would like to see them change is too add a larger selection of accessories, I lover buying my extras.....

Deepak Dhawan

I bought my first Harley Davidson from here in June and didn’t want to put reviews right away as I wanted to check their service and all. So far I am very happy with them. The sales team was very good and the finance guys made the deal very easy and beneficial. The whole staff is very helpful and courteous. They probably look tuff but they very nice people. You just have to ask and they are willing to go extra mile for you.

Michael Kim

"What a great team. Thanks to be my team Sal, Stephanie and Angel. Everything going easy, friendly and fast. Two thumbs up."

Norwood Beveridge

Choosing Harley Davidson was easy, discovering how good their dealers could be was the bonus. Every part of my Empire experience - from quick responses to initial sales to strong service support on a new LiveWire that involved a lot of learning - was fantastic. Great team and a big part of my satisfaction in moving from a growler to an exciting new way to ride

Rick Jones

"My '94 Road King (FLHR) broke down on the Hutchinson River Parkway on my way to a charity ride the next day near Philly. It was Friday afternoon before a 3-day weekend and I was 2+hours from home. All electrical was gone. I got a tow and had the bike taken to the nearest HD dealer, Empire Harley-Davidson, after talking to Seamus. With no idea what the problem was and 90 minutes before closing, I didn't have high expectations that I would be riding the bike any further that day. Seamus welcomed me and got the bike into the system and though I had never been to Empire HD before, he treated me like I was one their best customers. I did leave the bike and found my way home. The following Tuesday I called and Steve let me know they had the bike scheduled for an evaluation on Wednesday, where it was identified that the non-HD battery was swelling and some 3rd party voltage doohicky seemed to be the source of trouble. With a new battery and simply disconnecting the 3rd party box the bike was back alive and running. I said I would be by to pick up the bike the next morning. To their credit they monitored the bike's electrics over night and found the battery was over-charging, so while I waited (I arrived near opening) they replaced the voltage regulator and sent me on my way. If Empire HD was local this would definitely be my shop, the East Hartford HD dealer (nearest me) won't touch my bike because they said it was too old, so I have to go a bit further to another dealer who will. I would recommend this dealer and specifically this service department, with Seamus and Steve, any time; great service and at a very reasonable cost. "

William Gregorio

updated review 9/27/16 I love Empire! I am always treated extremely well here. I have formed solid friendships not only with the staff over the past 3 years but many other customers as well. stopping in on the weekends is something i do often. My dog is always welcome here and is always sporting his Harley collar. ====================================================== I purchased my first motorcycle at the end of August from Empire Harley. I had a good feeling going with them aside from the fact they are my local dealership. I have been back to the dealership numerous times since my purchase and literally every staff member still treats me with the same respect as a brand new customer. I have become friends with the entire staff. needless to say empire harley and its staff has gone way above and beyond my expectation levels. I am loving every experience so far with buying the bike from them. The new owners, Cooper and Kyle, clearly understand what it takes to run a successful dealership. Thanks again to all the staff; Ashley in clothing, Charlie in parts, John in service, Anthony in financing & last but certainly not least, Mean Green my salesman. Ride safely!

Tomasz Mazur

Fabricio is a excellent seller and a great guy. Fabricio is very helpful and made buying process easy. He is very professional and I recommend him when buying a motorcycle.

Marco De Luca

John @ Empire Harley is amazing. He made purchasing and installation a breeze. Him and his team are kind, super helpful and easy going. My whole experience at Empire has been a pleasure 🤩 Thank you for making my experience simply awesome.

javier caban

Angel was not only very knowledgeable about the bike I bought. He made sure I didnt leave without knowing every thing I needed to know about the bike. As well as being a genuine people person. Harley Davidson should have more personal like him.

Stephen Zareski

"Could not be happier with the service and attention I received from ever member of the staff. Especially Angel for finding me the exact bike I wanted. Tyler for the awesome walk around. Also like to thank Pete,Rachel,Stephanie and Luis for being so knowledgeable and friendly

Frank Diaz

Charlie in the parts section was a tremendous help deciding what I needed. But let’s understand. I’ve been to Empire Harley many time for stuff for my Fat Boy. And Charlie has never steered me wrong. Happy Thanksgiving and Merry Christmas.

Thomas Savone

"I went back to Empire Harley for a new Street Glide. I worked with Pete, Sal, and Stephanie and they were great! From the beginning to the end my time there was perfect. Everyone did their part in making my purchase an easy and fun experience. I will always recommend Empire Harley Davidson. Thanks again guys! "

Kevin Smith

Good morning Harley World, I am writing this review to let everyone know this is one of the nicest, no BS, straight forward, and to the point dealerships I've ever worked with... From the moment the BDC Manager contacted me, to the time I met Dina (Salesperson), worked with Kris, and finished off with Stephanie, it was a great experience all around... I highly recommend this dealership to anyone looking to purchase in the Greater NYC or Westchester area...

JULIO ROSERO

We went to Empire Harley Davidson to look and get some information for when we went back to buy. Long story short - we bought on the spot LOL. Angel Ramos was great! Hes very knowledgeable and not pushy. Angel Ortiz, Mandy and Jeff (so sorry I cant remember the finance guys name) were awesome. They made everything so easy and pleasant. We do highly recommend this location because of their outstanding customer service and large selection of motorcycles. "

Ka Dena

Friendly knowledgeable staff. Quick service. If your in The Bronx, check them out.

YLEANA ESTEVEZ

Everyone was wonderful, attentive, and informative. From sales, management, finance, sales and service! Spoke to them all and at the end felt like family.

Stefan Dr. Göbbels

“I need to say thank you Martin (as always) Angel and Kyle for the amazing guidance on the third bike I bought at Empire... ”

rich l

I went to Empire State on my metric bike, because they are near where I moved. They answer the phone when I called, knew exactly what I needed and how much it would cost (nothing major). I expected a little attitude to a non-Harley rider, but they were really good. Interested in my bike, and why I rode it. I was expecting a grey haired, pot bellied old white guy, not a young kid who clearly just loved bikes. While my bikes was getting attention in the back, Luis showed me the great selection of used low-mile bikes, and the new 2020's on the floor. He told me about them, not pushing me to buy. Great service when I needed it, fast attention, and a really interesting show room to wander around and chat if you have time.

Ryan Fedak

Made the mistake of leaving Empire (and Harley) for about 8 months before I came back, and I will never buy from anywhere else ever again. Luis and Angel welcomed me back and treated me like family, like I never left (as did everyone else I dealt with). The whole purchasing process took maybe 2 hours (financing, insurance, and all) compared to 2+ days at the other company I was at. The bike was ready when they said it would be and picking it up was effortless. This is the 3rd bike I bought from Empire and I cannot see myself buying from anyone else. I’m a biker who wants everyone at one point in their lives to ride, and everyone who wants to ride should buy from Empire.

Jonathan Frey

I’m a long time customer of Empire HD. Today I picked up a jacket that was held for me as well as purchasing a pair of sunglasses. I was helped by Korelis Sanchez from the motorclothes department. Korelis was aware of my pre-order and assisted me with my glasses selection. She’s extremely knowledgeable about the products and has an easy disposition. I really appreciated her patience with my long list of questions. I recommend that my fellow riders ask for Korelis when they next visit Empire HD.

J Diaz (Harleydavidsonjmd)

I was looking for a 2017 Road Glide Ultra in Red and I approached Angel who was very helpful to my wife and I. He offered us water and went over the basics of the motorcycle. Definitely gave off a feeling of trying to make you happy which is a positive. However the color was not on the floor but he went to Pete who helped locate one that we wanted and offered us a good sales price on my trade in. Stephanie took care of the financing and helped out alot on setting up payments. I have to say this is the best dealer in NY by far. I would definitely get a third bike on the road here in the future when the time comes. This is the second bike I bought from Angel and will be buying a third and fourth bike,etc.

janet peet

“My experience working with Andy was the best. He was proficient in helping me finding all the new parts i needed. Thanks Andy Danny my salesman was the best. Thank you Pete the dealership manger helped me feel comfortable in purchasing my new Low rider. Stephanie in finance worked with me in getting all the paperwork together and all went smooth. Thanks Empire family

William Bailey

This is the best Harley Dealership I have ever dealt with. Kris was great and honest to deal with from the first time I spoke with him. Geoff was great on the paperwork and both stayed 1 1 /2 hours after closing on a Friday night so I could have my new Limited. Andy is parts helped me purchase highway pegs and service put them on the nest day in 30 minutes during a bike rally. This team is great and would travel the 200 miles to buy from them again.

ginny gomez

Purchased my first motorcycle at Empire Harley earlier this month. Entire transaction was seamless, easy and fun. Everyone at the dealership was friendly, welcoming, knowledgeable and engaged (especially those who personally assisted me including, Tyler, Angel, Maddie, Steve, Stephanie, Randy and everyone else). Overall, Empire Harley is a great group of people, who know their business and their bikes, and embody what the Harley brand is all about. Look forward to enjoying the ride.

Alfred Santilli

“Great Service at Empire Harley-Davidson. Friendly Staff, Parts Department has very knowledgeable staff, Andy and Charlie are very patient and give great advice! In the clothing department, again staff is very friendly and knowledgeable about the product they sell! Overall, I give Empire a 5 Star rating and enjoy doing business with them!”

Brian “Bzo” Marshall

I really just can't say it enough everyone at Empire Harley was exceptional. If your looking to purchase a Harley Davidson motorcycle Empire is the place. They know about everything. Also by the way I DO NOT work there and the didn't pay me.lol. They are really GREAT!!!!!

christopher P

Stopped at Empire on way home to Long Island to look at trading in my 2017 Black SGS for a 2020 Billiard Burgundy SGS. Several LI dealers had given me a price so I knew exactly where I should be regarding costs. I was greeted by the owner Kyle, who immediately made me feel welcome. He then introduced me to a salesman named Pete (great guy) who worked with me the next couple of weeks to perfect my dream bike. The trade in value was extremely fair and I was happy to learn that I would save tax $ from the trade in. When I went to pick up the bike I was again greeted by the owner and Pete who proceeded to have several other people assist me in going over the bike. The bike was exactly what I wanted and the service was second to none. Thank You Empire!

Harlem Brown2

Well oiled machine and customer savvy even if you don’t own a Harley which I don’t, but got a rear tire from them specifically made for the VROD and on serious back order every where else for months and they sold me their last one now that’s customer service

Daniel Miller

Great shop and excellent customer service. Everyone I spoke to was very knowledgeable and helpful with all my questions. Getting my first work done here and will follow up after it’s done, but so far very happy with this dealership

The Healthy Hunter

Amazing as a team yet Individually made my experience super welcoming and helpful. Very friendly staff and worked hard to make sure i got the best deal and exactly what i wanted. They made sure i felt comfortable not only while i was there but if i needed anything else in the days coming. Glad to be part of the Harley family & and have made new friends at Empire Harley."

D Don Ron

Once I fell in love with the Fat Bob and made the decision to buy, Empire Harley helped me seal the deal. This teams knowledge, experience and professionalism is par none. I have been to multiple dealers and none have given me the satisfaction like empire has. From the sales rep to the clothing department to signing away the contract, it has all been an amazing experience. I recommend anyone buying a Harley to visit Pete and his team at empire Harley. Thank you all that helped.

Alex Rossler

"This was my second bike purchase from Empire. I couldn't imagine going anywhere else for my Motorcycles. They're always the most friendly, helpful and courteous people to me. They make sure everything goes smooth. I recommend them highly to anyone and everyone. "

Mitchell Friedman

Ive been dealing with John Schiller over 10 yrs. He is always friendly, knowledgeable and EZ to get a hold of. I like the fact that he has worked for Empire H-D for many years in the service dept. and now in the parts department. As a long time Harley-Davidson owner its really nice to have a knowledgeable person to work with over the years. John, keep up the good work.Kyle make sure to keep him happy, John is a big asset to the Empire H-D dealership Mikuni Mitch"

Maria

A few weeks ago, my 8-year old son and I took a ride to Empire Harley to pick up a part as a favor to my brother. I figured my son would enjoy looking at the motorcycles and maybe I would sneak a few photos of him with the bikes. As we were wandering around the store, Angel Ramos approached us and asked if my son wanted to sit on any of the bikes -- which, of course, he did! He sat on several of the bikes and I took photos of him. What an awesome representative Angel is! He walked around with us, told us about some of the bikes and even showed us his own motorcycle outside. He was kind and generous with his time, even though he knew we were not buying. Angel is truly an asset to Empire Harley! My son, Leo, will definitely be back in about 15 years to buy his motorcycle from Angel! Thanks again Angel for such a wonderful experience!

Ryan Fedak

This is the second new motorcycle I've bought from Empire, and I cannot say enough about the quality of the team that they have (Angel, Kris, Alex, and Martin). From the moment I walked through the door to the minute I rode off, I was treated like family. They all went above and beyond to make sure that my experience was an outstanding one, from looking at bikes to getting the paperwork done. I'll probably keep this bike a little longer than the last one, but I'll definitely be coming back to Empire when it's time to trade up again.

John Clifford

As a recent transplant from LA, getting comfortable with all the ins and outs of vehicle laws and regulations isnt easy in the tri-state area! However, my recent experience with Dee and Steven for one of my bikes (2014 FLHX) was great. Even the initial phone call where Dee walked me through what I needed to do and carry with me probably saved me from an expensive fine! Steven was also extremely helpful as he took the time to walk me through the inspection process and even upgraded the software on my bike, during what was obviously a busy Friday afternoon! Very friendly and helpful...thank you guys!

Michael Ulacco

"I was in need of Molex Pins to correct a wiring job I was working on and I spoke with Ty on the telephone. He was able to ascertain the correct pins needed and assured me that they had plenty of them. When I was present at Empire HD to make the purchase, John assisted me. He got the pins that I needed and also informed me that I had a part there that had been previously ordered. I told him I would take it and a good thing that he told me and that I bought it because when I was completing the task at hand, I found that part was broken and had to be replaced. Thank you Ty and John for making this customer very happy."

Ayman Abdelmohsen

Since the day I bought my bike, Andy has been my advisor on parts and upgrades. He has always provided me with honest, clear advice, in a simple and very friendly way. Very much appreciated.

Molinda McDaniel

“First, I need to say my initial contact person who is Danny, is absolutely GREAT!!! He's so wonderful and helpful and patient might I add. It was really Danny who sold me. So by the time Chris came around, his job was easy. I love how well Chris supports his team. As a mgr, thats an awesome quality. This made Damny's job easy as well. Alex was also very very helpful with financing. Everyone was just so superb. So welcoming!! Oh and the celebration I received when I purchase my bike was phenomenal!! I couldn't ask for anything better!! I don't think there is anything better than Empire Harley of New Rochelle, NY!!! You guys ROCK!!!”

Courtney

Great experience. Spacious store and friendly staff. I was greeted upon entry. Heather approached me while I was in the clothing section. Her service was amazing. She helped me find to what I am looking for. No luck but I left with a purchase. Very helpful and great experience.

Carolyn Champion

We experienced friendly and extremely knowledgeable staff from our sales guy Luis, to business manager Geoff, to the women who look after the retail section. All top notch humans!!!! Want a fun outing? Go to Empire to “look”, guaranteed you’ll leave with a Harley.....if not, maybe a patch!!

Ed Gruber

“Andy said it best as i was dropping another 2 grand on a bike i just spent 30 grand on: most Harley owners will concede: the sticker price of THE bike is actually the down payment. Youll keep adding parts until it is YOUR bike. Charlie and Andy were pivotal in finding the right speakers and windshield for my SG. Dee spent 30 minutes noting all the minutia that needed to be addressed on my 1000 mile service. And Tyler made sure everything Dee noted was taken care of, including the center screw on my windshield that I thought was tight enough which obviously wasnt. All i know is after dropping 2 grand on Stage 1 saddlebag speakers, my rides to work are legendary. ”

Edward Schmitt

I really enjoyed buying my brand new Road Glide Custom. Tyler is the man! We discussed some differences when I told him I was curious about trading up from my road king he suggested a test ride. We rode around and I was sold. After some discussion with Geoff, i think that was his name, the numbers looked right i was on the road in less than an hour with my new baby. Thank you to the GM as well for your kind words and help, very much appreciate all of your time

Jesus Sanchez

"She always so nice and is very polite. I always enjoy my shopping experience when Maddie is there. I'm always recommending empire Harley to all my friends when they say that they want a motorcycle. I think that everyone that works there is awesome . Respectively, JAY

George Padilla

I can’t say nothing bad about the dealership very accommodating from the atmosphere salesman staff outstanding . They work with you with deals. On bikes and parts # 1 spot this side of New York and its neighbor tha Bronx . Peter "He was very instrumental I making a deal with me on my 2019 Road glide special Man of his word "

Andrew Waring

I can't say enough about my experience at purchasing my first bike at Empire H-D. Angel Ortiz treated me like a member of the family from the time I walked in. He has a passion for what he does and it show in his knowledge of the different models (there are several on the floor ) any how they best fit the different riders and there particular wants and needs. My purchase was well thought out with no pressie from Angel to buy immediately.I am now a proud owner of softail slim. Thanks again Angel and the entire Empire family

Duane Stokes

I had an appointment this morning for 20K service. Sam got me in right away. Curtis serviced my bike and he did excellent job and in a timely manner. I knew I would have to wait a while, so I walked around...and shopped. I decided I needed sissy bar for my T-bag for summer adventures and a cell phone holder and they didn't mind adding them on while servicing the bike. Heather remembered me from previous service time and she asked how did I like the jacket and boots she recommended last time. The parts department was fully stocked and everyone was very polite and eager to answer my questions about pretty much anything. Angel took his time to show me a new bike, so we have an appointment for November...LOL.. James was keeping me busy between his meetings with advice on long distance riding tricks. I am extremely happy with Empire HD services.

Metalb00

The initial sale of the bike was quick and easy, realizing the bike wasn't for me and trying to get info on my trade so I can purchase it back was impossible, I thought they we're ignoring me because the bike sold but that wasn't the case, they just don't care once they got your money. The trade was sent to a different dealer they owned. Update: dealer contacted and blamed the salesman which could be true since he was my point of contact for the dealer

A P

Angel Ortiz, is very warm and easy talking. He has a lot of knowledge. He is very responsive, answers your question even by texts or leads to to the right person. Makes sure you are very happy even after the sale. The kind of person you would bring your family to purchase their next toy. He is building a strong relationship to sell you your next bike. He is very service oriented and customer friendly

Joe Madera

This is my 2nd purchase at Empire Harley. Angels been my sales personnel ever since my first purchase. He's not lying when he says call me for anything. He's always willing to help, explain everything, and is very patient. All staff members are awesome may i add. This will continue to be my store. Thank you all!

Michelle

I had an amazing experience buying my first Harley. From sales, to finance, to parts and clothing, everyone is super kind and knowledgeable. 10/10 would recommend!

Pete Geraci

“Always felt welcome at Empire. Sal, Pete, Angel, Kyle, Stephanie and everyone else was friendly & courteous whenever I visited so it only made sense that my new 2021 Street Glide Special came from Empire Harley Davidson. I never felt pressured and everything just felt right.”

Stephanie Edlund

Great experience! My salesman Mike immediately made my boyfriend and I feel comfortable! Before going in we didn’t think we would pick a bike that day but after the way we were taken care of we had one picked out within an hr!

Scott

“Hernan, Peter and Stephanie worked with me in many ways to get me the bike I wanted at a fair price. They need to make a living and I of course want the best deal I could get but the bottom line is that in the end I felt taken care of and happy with the results. I left there confident that the bike I got was not only a good price but more importantly a very good bike. I took it a few days later on a 4,000 plus mile trip cross country. I was confident of the bike I bought from them and had no issues with it what so ever.”

gerard scully

Stopped in for a test ride at 11am and rode out with my new bike at 1pm. You cant beat that. Luis was very knowledgeable about the bike. I was very pleased with the whole experience from walking in to riding out. If theres a next bike Ill most definitely be buying here.

Rick Q

Bought my first Harley yesterday with the help of Angel I walked in he showed me around showed me the bikes. Angel ,stephanie and Pete got me on a 2013 street glide they made the process really fast and easy. Thanks to them Im now apart of the Harley family.. I will definitely recommend them to anyone looking for a Harley Davidson.”

M M

John from the parts department has helped me several times in finding the right part(s) that I need. I have purchased a lot of items from him with his help. He is helpful. I am a repeat customer. I recommend him to others. I appreciate the parts department support for first responders.

Richard DeFazio

Need a new bike - talk to Angel Ortiz. We walked in with a long-time personal friend's reference to see Angel Ortiz, as a first time Harley buyer, looking to test a few different models and choose the best ... We walked out a very, very satisfied owner. Angel listened, taught, helped and made the whole process very easy for us. We highly recommend him.

Joseph Lombardo

I bent my front rim on my 2014 FLHXS street glide and needed to get a new one, knowing parts are hard to come by these days I was concerned I wouldn't be able to ride my bike for awhile, I called the service department and Andy assured me that we would be able to get the part and get my bike back on the road as soon as possible, Andy went above and beyond to find a rim for my bike he really was a big help.

Theresa

I have been dealing with Andy for many years. He helped me with parts this weekend that I wanted for my 2021 CVO RoadGlide. He is always helpful and knows his stuff. Always a pleasure.

Jane Dixon

We were stranded 1,000 miles from home and the whole service department got us back on the road again fast and efficiently. Everything from friendly and knowledgeable people, working through our extended warranty issues, finding our parts. Thanks guys we made it back to Atlanta! Love the new tshirts we purchased and your clothing and accessories department is wonderful. Met some wonderful fellow Harley riders in the process. Sonny and Jane Dixon Lawrenceville, Georgia

Max Grabar

I can't recommend this dealership enough!!! If I could give them ten stars I would. Everyone involved in making my dream come true, I can't thank you enough! I felt like a part of the dealership family the moment I walked into your dealership!! And thank you for calling afterwards to see how I am enjoying my new Harley!!! I love your own rewards program as well, makes not want to shop anywhere else!!You got a customer for life!!!

David

Went there with my brother a couple of weeks ago to purchase his bike, and were treated like family! i was still debating on buying one for myself, and never felt any pressure from the sales team. Decided to check a bike at Danbury Harley, and I can tell you the service and overall environment is nothing like the one at Empire Harley. We drove back to empire, where Stephanie was able to get me a better deal than at Danbury, and stayed with us well after closing time to seal the deal! Awesome service from her and also from Martin, and Kris. Thanks sop much Empire!!!

Nick Dalip

"Ive been looking for a part for over a week. Every dealership in my state and their partner dealerships around the country couldnt get said part for 30 days minimum. I called Empire on a whim. Wish I knew the parts guys name but he told me hed call me back by the end of the day if he could get his hands on one. My guy called me back 5 minutes later and said Ill have the part for you here on Friday. I wish this dealership was closer to home. To go out of the way for a person who lives out of state for a part means something. "

Milton Keynes

Bought my first bike at Empire HD. Angel Ortiz is a knowledgeable guy who could answer all the questions of a newbie and help me settle on a beautiful 1200 Custom. Totally patient guy and easy to like. Highly recommend Angel, especially for people who need the extra help like I did. He'll get you through the buying process feeling good all the way

Jerome Roberson

"I want to thank the staff of Empire Harley for their professionalism and welcoming me to the Harley Family. They made the purchase of my 2021 Sports Glide an informative unpressured experience. Everything from the test ride with Luis to the paperwork and financing with Stephanie was seamless and thorough. I would recommend visiting Empire Harley Davidson to anyone looking to purchase a quality motorcycle. Ask for Luis & Stephanie, they're the best! JR "

Jonathan Robles

I absolutely love this dealership versus the others. They have a rewards program and have great sales and always do something big outdoors during riding season. This dealership is by far the best in the new york area

matt soscia

I've been a loyal customer to empire for this exact reason, the service department, as well as all employees I've delt with there go out of their way to assist and make my experience at that dealership excellent. Despite how far I've moved away, I return for all services and new purchases, because Angel and the service department work with my sometimes inconvenient schedule or need to get work/service done. I wouldn't go anywhere else. These guys are the best.

Lenny Averhoff

When I was looking for a new Harley Davidson motorcycle, I walked into Empire Harley and ran into Angel. As soon as I told him what I wanted in a motorcycle, he showed me the exact bike I had pictured in my head. Angel was not your usual sales person in that he was not pushy or made me feel like I had to do anything. We test rode a motorcycle together and he treated me like a person, not a potential sale like at other dealerships I have visited. I highly recommend anyone on the market for a new motorcycle to visit empire and see Angel Ortiz.

Heriberto Camacho

“great experience with Maddy, Bill and Phil. everything from making the appointment with Maddy, to check in and the amount of time it took to do the work was excellent. I needed an oil change but had to add a new battery to the service since my bike wouldn't start that morning and they were able to do in within the same appointment time frame. good follow up from Maddy prior to the appt. Its good to see an experienced face like Bill's when checking in as opposed to some of the younger crew you've had in the past. Very friendly and very knowledgeable. thanks all!!”

David Rodriguez

"ANGEL AND LUIS WERE AMAZING AND VERY KNOWLEDGEABLE! THEY WERE VERY INFORMATIVE ABOUT ALL THE BIKES HARLEY HAD TO OFFER. THIS WAS MY FIRST HARLEY SO THEY MADE ME FEEL VERY COMFORTABLE WHEN CHOOSING THE RIGHT BIKE FOR MYSELF. THEY ALSO ALLOWED ME TO TEST DRIVE MULTIPLE BIKES TO REALLY FEEL THE DIFFERENCE WHICH WAS IMPERATIVE TO MAKING MY DECISION. I ALSO WANT TO GIVE A SHOUT-OUT TO RACHEL! SHE WAS GREAT WITH HELPING ME GET MY PAPERWORK TOGETHER FOR MY BANK TO SPEED MY LOAN UP. SHE WAS VERY ATTENTIVE AND ALWAYS ANSWERED AND/OR GOT BACK TO ME WITH A QUICK RESPONSE. OVERALL AMAZING EXPERIENCE AND THIS WILL BE THE ONLY HARLEY DEALERSHIP I WILL BE DOING BUSINESS WITH. THANKS AGAIN TO ANGEL, LUIS, AND RACHEL."

Commando Maldonado

Stephanie made my experience painless. She was very welcoming and helpful. Thank you for making this a great experience. Angel from sales was friendly, extremely knowledgeable about the bikes, and never pushy. Thank you for helping me find what I was looking for.

Robby Collignon

I have been dealing with Empire since it's inception this is the first bike I have purchased from them a 2016 ultra limited. from start to finish angel and the rest of the staff have been nothing but top-notch and made the experience as pleasurable and exciting as buying a new Harley Davison should be and more. Owning one is a dream a goal and a lifestyle they understand and embrace that and enhance the experience. Angel and the whole team at Empire Stand out above any other dealer I have ever experienced. Thanks guys !!!

Nicholas DeGrazia

All the empire family is Good people, great service even if you're going to just to buy a parts or some shirts. Kyle helped me pic my bike out made sure I was happy. Helped with all the paperwork and got me on the road. Highly recommend empire Harley...🤙🏼 …

Elba

I was over at the Harleys in New Rochelle and the best thing about them is that the treat you like family not just a customer. I just love going over there to check out the new styles fashions and the bbq isn’t bad neither. Thanks to Angel Ortiz we got a beautiful trike which we love, great salesman and human being. Keep up the great work. Harley has knowledgeable and professional staff that work all as family and treat you the same way.

Thomas Coco

The folks at Empire were wonderful especially Angel. He was not pushy and showed me all the details of my new bike. This is my 2nd Harley and I traded in my 1st one. I had my 1st bike 16 years and will likely have this one just as long. I look forward to a wonderful relationship with all the folks at Empire. Angel as you put it you're my new brother. Thank you. ”

Joshua Rodriguez

I was in the market for a pre-owned road glide and I was very specific, Dina worked with me, though I did not purchase from Empire, her input was helpful in me joining the Harley family, she frequently follows up with events and calls just to see how I'm doing, it's because of her amazing service, I am a loyal customer for all my parts, and service when it's needed to the Yonkers Empire Location. John in parts department is super knowledgeable and super helpful in finding the right parts for my bike.

Mark Vasquez

“Since the first day I came into empire it's been nothing but love and family. I own 2 bikes and both from empire and from the sales department to the merchandise to parts they helped guided me in bikes and safety and modifications. I couldn't ask for a better dealership. You guys and gals treat me and my family like your own. And I have been to Bergen county Harley and they treated me like crap. I always and will always come to empire keep up the good work. Love you guys. ”

CHERYL YEPEZ

Nice store, great staff. Superb bikes on display and what they don't have in the store they will order... Thanks for the wash too!

Wanny Hayes

“ Excellent experience and very professionals people. Specially for the people who help us out in our journey shopping for the bike Jeff,angel and Pete on buying a bike experience goes very smooth and excellent help explain everything to us. I will recommend this place to anybody and definitely will be going back in the future. Thanks ”

Hamza Debbagh

The Empire Harley-Davidson experience was awesome! I came in, not able to make up my mind between getting the Iron 883 or the Street 750 as a first bike. Angel was a huge help and was very patient as I could not figure out which one to pick. He took me and my cousin on a test ride of both bikes and took me on a second test ride, without any hesitation, when I still couldn't decide after the first. Awesome sales rep! He made sure not to cut any corners when delivering the bike I picked, and made sure it was tested properly, before I took it home. He even payed for the Guardian Bell that is now on my new Iron 883! Thank you Angel, and thank you Empire Harley-Davidson!

Richard Wong

“Kris is a great manager. He looked out for my best interest and made me feel comfortable working with my numbers. He really knows his job and has the customer best interest. So if you go in looking for a bike make sure you ask for kris ” “Angel is the man. He hooked me up! He listen for what I was looking for and got me my perfect bike. Thanks Angel you made me feel comfortable in my purchase. ”

jean ragsdale

Staff is very friendly and the Motorcycle are awesome. just brought another bike from Stephanie from Finance at this Harley dealership. Zoom zoom, it's been a pleasure doing business with you and Martin and Marty. Great bike blessing by the way last week.

Joey Perez

Honestly folks these guys and gals at empire treat you like family. Great customer service, friendly staff, & great deal for my ride. Im sure they can make it happen for you as well. See my good friend Angel Ortiz "sales manager". Thanks to all at empire harley-davidson

Kwa

Empire Harley Davidson had the bike i wanted, they showed me thier customer service, and welcomed me into HD family. I was very satisfied with my purchase. This after almost giving up for this riding season. Due to the low supply of bikes after the pandemic. They gladly took a trade nor any inflation on price of bike. They kindly laid out all services and options, never were they pushy. Then when I decided which optons they gave me alitte extra where they could. Out.of state paperwork was a dream who knew a big purchase like this could be so easy. This customer service was also noticed from department to department from sales to fiamce, parts and clothing the crew is real cool. THANKS EMPIRE HD K.O

Pete Geraci

"Always felt welcome at Empire. Sal, Pete, Angel, Kyle, Stephanie and everyone else was friendly & courteous whenever I visited, so it only made sense that my new 2021 Street Glide Special came from Empire Harley Davidson. I never felt pressured and everything just felt right."

Daisy Rosario

As a new rider, it was extremely important for me to be able to get the best experience with my first bike. Angel Ortiz took the time to provide me with first hand knowledge of what he felt was the best bike for me. Although I already feel I am ready to upgrade, I learned to "ride my ride" which is of the utmost importance. I guess Angel will be seeing me again before the summer of 2016 comes along!

Mojony

I am not one who usually leaves feedback but I felt compelled to leave a very favorable review for the staff at Empire HD, most notably Kyle H., Pete M & John S. These guys are the epitome of customer service!!! I have traded old bikes for new a couple of times and always felt I was treated fairly. There's always a friendly greeting when entering the dealership. They have gone out of their way for me numerous times to make sure I was happy. Their customer service is top notch and second to no one. Most recently though, I became permanently disabled and no longer able to ride. The staff at Empire have been doing everything in their power to help me sell my bike. Without going into details, I know they have made exceptions for me that no other dealer would even consider! I will forever be thankful & highly recommend Empire HD to anyone looking to buy a Harley or who is just tired of being mistreated by all the other dealers. I hope to ride again someday but until then, I will proudly wear my Empire HD clothes! Bottom line, if you are serious about your HD.....you would be foolish to go anywhere but Empire Harley Davidson!

Albert Peña

As of February 2019 Service Dept.- My initial contact with the service dept. is usually with Rich and or Maddy. They both always greet you with a smile, are always polite and professional, they always acknowledge you when you walk in, even when they cannot attend to you right away and are always very helpful. Within the first few minutes of your arrival they make you feel welcomed and appreciated. 5 star service all the time. The service techs always do an excellent job too. (The following review is 2 years old.) Heather was extremely professional, patient, helpful and very informative. She was awesome thank you Heather.

Henry Delach

“I just wanted to let the management of Empire Harley know what a wonderful employee they have in Angel Ortiz. Ive purchased two motorcycles from him in the past 4 years and hes the reason why I purchased from Empire and not one of my local dealers. Ive had the opportunity to call Angel many times over the years and he always remembers me, what bike I purchased and is quick with the answer Im looking for. If I am ever in the market for another bike it will be Angel I will deal with. Top shelf in every way. H. Delach”

Marco Maiorano

“It was a real pleasure having 'Angel' as my Salesman. In 2014' I was shopping for my first 'Harley' and Angel showed me a 2015' VRod Muscle that was just delivered and hadn't even Hit the showroom floor yet! Although I luved the bike at First Site. It was Angels Personality and Professionalism that helped me with my decision to Purchase it. Angel is a True Asset to your Team at Empire Harley. Empire Harley is the BEST!!”

Adan Morales

There's a reason why I just bought my second bike from Empire, and that reason was exemplified by the level of service I received from Angel, Alex and Pete at empire. Angel stuck with me throughout the whole process, and was always there when I needed him. Every aspect of my transaction was flawless finance handled by Alex, easy going but still quite professional and honest, trust me when your the money man that's not easy to do. Pete played an integral role and was quite involved I now refer to him as the dream maker lol. All in all to make my deal took a team working together and that's why Empire will always get my business, look forward to walking in when I'm ready to get my third bike from them, would recommend them to all!!!

Will Figueroa

Looking for a Harley? You'll feel right at home with very cool and knowledgeable staff at Empire Harley! They will not try to oversell you and stick to what you're really looking for in a motorcycle. Angel R. and Angel O. are Rock Stars!

Jason Kattenhorn

“Martin was helpful and knowledgeable throughout the process. The entire team at Empire has always made me feel welcome even when I was attending events on my BMW. Great price on a great bike! ”

david whitman

“Awesome customer service!” Gunny, Kyle and his crew are the best. On my second new bike from them and wouldn't buy anywhere else! Every department is on point. They care and want to deliver not only the best product but the best customer satisfaction!

FRED DAVIS

“Number 1 dealer never have a bad experience coming to empire harley. Always great service and the best part to me when staff members call your name before you see them shows that there is Iove not a sale.”

Matthew D

Had a great experience here ! Everyone was extremely helpful and the area they take you for a test ride is perfect. Started on one bike and then fell in love with a conpletley new one. I can't say enough how they took all the anxiety out of purchasing a bike. Will definitely be back

Rob

Great staff. Sales people not pushy. Awesome showroom and accessory department. Nice pre-owned department. Great food and music during special events. One of the best Harley dealers I've been to. Check it out...a must see.

Al Corelli

Incredibly knowledgeable parts department. There is no better HD parts department anywhere. An absolute pleasure to deal with. Service department staff are courteous and helpful. My experiences with the sales staff have been very very good. I will buy another bike from them, for sure.

Sevelie Jones

When i came in they greeted me with quick service and took me seriously about buying me a bike Hernan was very patience with me. and he made sure i was fitted for the right bike .he was very professional and very polite , i would recommended all my friends to come there. and i also visit the Harley Davidson dealership in oakdale long island they did not greet me when i came in no one in parts or sales did not ask me for help or if i need anything to me that was not very professionel and i found it very rude

Brooke Chapman

I went with my dad to to my kids for a Lego building event. They were very helpful and made it fun. They even provided drinks and snacks. Its a nice big dealership.

Rick Stanton

"Thanks John! Your customer service is professional and productive. We look forward to a long and healthy relationship. Rick- MTAPD Highway Unit"

Henry Minaya

“Empire really knows how to treat their customers. I have dealt with all departments at Empire, and have had nothing but great vibes at each point. There is no better place to visit, will continue to be a loyal customer at Empire for a very long time. ”

DJ Classic

I walked into Empire Harley Davidson on a sunny Saturday afternoon. Was greeted by Angel. I told him about my journey from taken the MMS course last year, to my research on several different types of motorcycles. Angel was patient, and extremely knowledgeable with all my questions and concerns. I never felt any pressure, which made my decision easy. Picked up my new Iron 883 a day before my birthday. By far the best purchaseing experience I've had. Thank You Angel, and the awesome crew at Empire Harley!

RIGOBERTO TORO

“When I wanted to do upgrades to my bike, it was Angel Ramos assisted me. He was attentive to my thoughts on what I wanted. He made suggestions. He focused solely on my bike and gave me excellent advise. He's knowledgable and has excellent people skills. Thank you Angel for you help in upgrading my ride. ”

D Rod

“Unlike most other dealerships, it is always a pleasure working the Empire HD service dept. Huge thanks to both Maddy and Rich on their excellent and professional customer service. Very flexible, understanding, and always willing to help even when it's a super busy day. This is the reason all of us keep coming back! ” Dave

Duggan Gang

Angel was professional and informative. He explained and demonstrated the many features of my Ultra in a way that was easy to understand. He described the differences between several models in a way that made my decision much easier. You would do well to hold on to Angel as I certainly will recommend him to my friends or anyone else looking to purchase a bike. ”

Nate Mills

WOW..just WOW..I purchased a use HD from the absolutely awesome staff here at Empire....consummate pros..from the tour and selection with my new friend Dina..we selected a great bike(not what I came in for)..she helped with with a knowledgeable description of features and I found the right bike. After the selection it was simple..Angel(thanks for your 25 year NYPD service) we agreed upon a price. It really shows you that good service is worth paying for...I sat with Stephanie and she explained all the finance warranty and insurance plans and options.Maddy in motor clothes helped me with some jackets and helmets(I just moved from SC neither are a requirement there HA)...I went home and negotiated begged actually..with the old lady..was all very easy and within our budget...awesome experience..you get what you pay for...thanks again Nate ..

Jason Mac

So I’ll start by saying no dealer gets 5 stars because let’s be real... it’s impossible. Empire is way better than it was under the previous owners. Charlie and Al in the parts department are two of the most helpful people you will find there and just all around great guys. Pete the sales manager is another good guy. I’ve done 3 bike purchases with him and he’s a straight shooter. Those 3 guys are why it got 3 stars. The service department... there are some nice guys back there but most have attitude problems AND the last 2 years IN A ROW they tell me the same exact thing when I get an inspection. First year they tell me “we should fail you because you only have 8mm left on your rear tire.” Heres how thats BS... it is a Michelin commander 2 with 4,000 miles of non aggressive riding on it... about a third of the rating. Fast forward to this year. I go to get an inspection and guess what... my rear tire now with about 7,000 miles on it only has, get this, 8mm left. Now these are either the absolute worst or absolute best tires in the world huh?

Taylor Russo

I took home my new Fat Bob yesterday, and couldn’t be more happy with Empire Harley. Special thanks to Dina, Pete, Kyle, Carl, Stephanie, and the rest of the staff for making the purchase of my new freedom machine a one of a kind experience. Living in Queens I had other dealer options that I explored. After shopping around and ending up at Empire, I realized the trip over the bridge was well worth it. I highly recommend Empire to anyone in search of anything Harley!

Frank Kancso

What a Great place to go to if you want to buy a motorcycle or parts, everybody is so friendly, as soon as walk in you are greeted by someone who is willing to help you with what ever your needs are, whether it's buying a bike, getting parts, service department, or just anything in the store. They treat as you are part of the family. I would definitely recommend Empire to anybody and everybody.

Edgar Lopez Jr

Outstanding HD dealership. Outstanding experience. Outstanding staff. Outstanding selection. Outstanding customer service and Sales Representative. I live closer to two other HD dealerships in Orange County NY. And while I like to shop local and the two other shops are closer, I found Empire Harley Davidson to be outstanding. Love my 2018 Road King. Special thanks to my sales rep Marty!

Franceso Imbrogno

I want to thank the wonderful staff at Empire Harley. Pete, Dina, Stephanie, Carl and all the rest for making me feel like family and getting me on my new Street Glide Special anniversary addition. What a great ride and what a great dealership. You guys are terrific, see you soon.

Phyllis Nastasio

"Charlie was extremely knowledgeable and helpful. Can't believe how easy he was to deal with. His skillset was second to none. He made me feel like I was dealing with a family member. Makes me want to come back and spend more money. Every dealership needs a Charlie on their staff."

Joe C

“Just purchased my second bike from empire harley. Once again Angel went out of his way to make this bike mine. Attention to detail and without having to remind him of the special extras I like. Angel thank you once again. Chris also makes you welcome with each visit and bike purchased, ”

Mike Cullen

“Angle works very well with the customers keeps you informed and up to date on progress Of your bike and what needs to get done and what's getting done. Thank you for helping me out With my service needs its nice to see you have people that care.”

Ralfy Loperena

My experience with Harley Davidson and Angel Ortiz very pleasant the people there make you feel welcome. When it came to purchasing my Harley 883 great experience second time even greater. Thanks again you guys for everything. Will be back soon for the third time around

Charles Verhoye II

The building can look great but if you don't have these key people on the inside, you lose. The service department at Empire in my opinion is excellent, knowledgeable and professional. In my brief dealings with the parts department, john steered me in the right direction for custom parts I was looking for while still being concerned with cost. #1 parts and service, end of story

Arson 360

Empire Harley is a great dealer. Angel from sales is a remarkable sales man. He's very knowledgeable & informative. I bought a 2019 Cvo Road Glide off him and he left no skills unturned. I was debating on buying several bikes he knew the difference between all of them which ultimately made my decision easier. He even came in on his day off to teach me how to use the bike. I never in my life had any sakes rep from All Wlaks Of Life come in on their day off to help me. They'll usually have someone there assist me cause they already made their money and he continues to stay in touch way after the sale. Ite good to knwk that it isnt out of site out of mind. Empires clothing department is epic. They have a Large selection. All the women there are extremely helpful. Parts rock aswell, John Schiller is the man and I forgot the other guys name but the dude with the ling bierd that's always sitting in the corner rocks too. Pretty much the whole staff their is awesome especially after they fired Jim from the service department.

Don Hoff

Came in to upgrade, looking for a bigger engine and more comfort for longer rides. Because of my frame I wanted something that wasn't too heavy or wide. Angel found the perfect bike, was patient and took me on an amazing test ride. Angel was a pleasure to deal with

Chris Orphanides

“I have always had nothing but an excellent experience dealing with everyone from sales, to especially service. My bikes have always been serviced quickly and without a hitch!” Thanks Kris, Pete, Alex, John, Hernanan and Kyle for your Guidance and patience. Thanks Rob for ultimately making it happen!

Joseph Cali

Excellent experience at Empire... Angel Ortiz spent more than 4hrs with me.. he made sure I made the right decision on choosing my ride.. insisted I rode the 2 bikes I had in mind & I'm glad I did.. I bought my streetglide... absolutely love it..... & a special shout-out to Pete for putting some numbers together for me & doing the right thing on my trade in.... & last but not least thanks so much to Alex DiBlasio for being so patient & putting all paper work together (financing&insurance) great experience. . I will highly recommended this place.. rock on guys!!!

Angel Dominguez

After shopping around to ALL of the Harley dealership in the tri-state area I found Empire Harley to be the best in costumer service and price. They truely gave me the Harley experiance that I hear so much about. I only got this from a dealership that listened to my needs and did not try to push me into a purchase that was not right for me. After talking to my salesmen John C. I found the Harley that was perfect for me. I want to thank Al the floor manager, he did a great job in giving me all the promotions that were offered, and Jake in finance. You guys did a great job and I would reccomend you to anyone.

Yolanda Carley

Beautiful bikes, friendly staff and great service. My daughter and her father are club members and recently had an event there with delicious catered spread and spirits for the holidays. This is the place to go to buy that dream Harley-Davidson bike?

Mike Salcedo

Great first experience at empire Harley , I always felt welcome and was greeted with a smile . Tyler made my purchase a breeze and I would definitely not hesitate to recommend empire and Tyler to others .

Henry Gonzalez

Always a great experience working with Angel Ortiz at Empire Harley Davison. This is my second purchase Angel and everyone at the dealership are very knowledgeable and helpful. When you walk in your greeted with a smile and everybody wants to help you from all the departments. I will be recommending Empire Harley Davison to all my friends and family.

Jose Rodriguez

Angel Ortiz was very helpful and knowledgeable in helping us as a family decision which bike to purchase.We decided the Road King was our favorite.Angel was professional and very informative . He had all the patience in the world. Right away he made my family and I feel as part of the Empire Harley-Davidson family. On my first month anniversary I still called Angel for any question and he always got a good answer. BIG THUMBS UP FOR ANGEL ORTIZ

Maria Skiredj

Charlie N. is fantastic. He not only helped my parents who live overseas and answer their questions but also went above and beyond in regards to service. Everyone was super friendly and welcoming. Highly recommend the New Rochelle location.

Telmo Accioly

Thank you Angel Ortiz for helping me buy my Harley! Besides showing knowledge beyond expected, Angel made me feel home. I spent a couple hours at the store and I am already thinking about coming back there. A truly amazig experience. I am really happy and satisfied!

george t

Exceptional service from the parts department, very helpful and knowledgeable people,they took their time to help find all the parts i needed for my 2005 Road King.. Kyle,Andy,John,Charlie Thank you all."

Efrain Suarez

“When i went into the harley davidson store Angel Ortiz help me find the bike that i was looking for and made it easy to buy and was very knowledgeable on the bikes. Angel help me find what best fits me meaning the size of the bike the speed and the money too. With angel it wasnt all about making a sale he made me feel like family and to this day we still keep intouch with eachother. When i got the bike he took the time to come outside and teach me all about the bike he was very patient with me and he was honest from the start"

Pablo Igor Arias-Amaya

For unknown reason someone hit my bike in the rear breaking the license plate bracket. I ordered one to a dealer in NJ on 3-30 and after 3 weeks a person in the spare parts dept advice me to contact Empire Harley and Igot the part next day. What a fast response and a beautiful service actitude. Thanks. "

Pedro Alonzo

I was looking to upgrade my Sportster, Trade it in. Had the pleasure of working with Angel Ortiz on purchasing a new HD. Angel was very professional, knowledgeable, and gracious. He was always listening to what I wanted and looking for; he was also very patient with me. He made great recommendations and followed up with me on where I was standing. I finally made my decision thanks to Angel and Pete. I would highly recommend Empire Harley and specially Angel Ortiz. Angel, Thanks for the Softail Deluxe. It's Great!

Glenn Schaffer

"I just purchased my 11th bike out of this dealership: why? Thats a very easy question to answer: because they are the best Harley Dealership in the country. And for those that read this and think that I go there because they are the closest dealer to me……..wrong! I pass 5 dealerships to get there. I can walk to a dealership from where I work but I drive 45 minutes to get to Empire. The owner (Kyle) as well as many of his key employees there have helped me tremendously during this purchase and the upcoming build. A special shout out to John Schiller who has been a guiding light in helping me build many bikes from Empire, over the years. I couldn’t do any of this without his hands on help. I cant say enough great things about Empire. Just do yourself a favor and go there, tell them Glenn sent you!"

Omar Hernandez

Both the salesman Angel Ortiz JR and the Motorcycle Specialist Sal Celona made me feel like part of the family very humble and they answered all my questions that i had. Thank's to both gentlemen i was able to purchase my 2019 Softail Street Bob FXBB

Yasmeen Saleem

“i have to shout out multiple people on my sale. Started going to Harley a few months before i purchased my bike and got warm welcomes and well as tons of great advice from so many employees. Thank you to Rob Dougherty, Kris Leid, Angel Ramos. Alex DiBlasio was great to do finances with. and Heather DeLeo is sooo helpful when it comes to shopping for accessories ! Thank you everyonee. :) ”

David White

I would like to thank Kyle, Dina, Pete, and Stephanie for making this process as easy as possible. I took longer choosing the bike!!! I was sold on the M8 as soon as I popped the clutch!! On the test ride with Dina I don't think I stopped smiling! All were a pleasure to deal with. Thanks to Jim and John S. for getting me setup with all the parts. To the entire Empire HD staff, thank you!

Raymond Ferreris

Angel Ortiz was very helpful and knowledgeable in helping me decide which bike to purchase. After I decided on an ultra limited, Stephanie Burnman helped me with what program and financing I was Eligible for. I felt comfortable at Empire.After my purchase I was picked up at my house by Angel. He then explain the functions on the bike and of I went to enjoy my ride. Thank You Empire HD.

Charles Juarbe

The hells angels as they like to be called made this the best bike buying experience ive ever had. Angel Ortiz went above and beyond to make the deal possible. Angel Ramos was very patient and knowledgeable, also taught me alot. And Stephanie brought it all together with her honesty professionalism and smile.

Linda salcedo

My son bought a motorcycle and could not say enough good things about them . From the moment he walked thru the door until he left with his new bike, completely took care of everything. Staff very friendly and knowledgeable.

JOHN YANEZ

“All the people I had the privilege of get to know at Empire Harley they all treated me with respect and a smile. They help me get on the right bike I wanted. I would recommend anyone looking to get a new motorcycle to go there. ”

Jack

“The entire Empire experience from start to finish was incredible! Probably the most amazing experience of my life. Thank you so much to everyone and especially Luis Marin in sales, Stephanie in finance , Angel in sales, and John in service! ”

Max Jr

Been longtime customer. Awesome staff never had a problem, from John and Andy in parts to Heather and korey in clothing , a large selection of clothing and parts. 5 stars in my book"

John Pezzolanti

The employees at Empire Harley Davidson are exceptionally good and accommodating. They provide very helpful services every time I am there.

Harvey Morgan

"I came in to look at a preowned Ultra Limited. Sal greeted me at the door. He showed me a few very nice bikes. I already had one chosen at a competitors dealership but wanted to try Empire since they are closer to my residence. Pete put together a proposal and even figured my trade in without seeing my current bike. After a brief negotiation Pete met my price and the deal was done. Picked up my new beauty the next day. Rachel and Stephanie handled the paperwork and Sal made sure I understood the new bike before sending me on my way. He also introduced me to Andy in the parts department where i ordered an XM kit. Dealing with all of these really motivated employees of Empire was a pleasure. Thank you so much. I am delighted with my purchase. You've truly earned my business. Harvey Morgan"

Amcdjr

He was excellent. It had been a long time since I was at he dealership and they had added a few new products since my last visit. Charlie answered all my questions about the difference in the different cleaning products. It made for a very quick visit.

Susan Salvaggio

I love shopping here for all my motor clothes. The staff could not be more accommodating! Stephanie is always eager to help! If it's not in stock, they will order it for you. Always a great experience!

Jerry Bailey

I have purchased three new motorcycles and this purchase was by far the most fulfilling. They made me feel like i was the only person in the building. Angel and Kris took well care of me. I will recommend Empire Harley to everyone I speak to. Thanks Guys!!!!!!!!!!!!!!!

p m

Angel Ortiz got me on my bike after not riding for 30 yrs. His sincere care made me feel more like a brother than a customer. It's 1 year later and we continue to communicate. Angel is my go to guy when I upgrade this year. ”

Alejandro Crespo

Angel Ramos and the entire crew made it easy and enjoyable to purchase my new Lowrider S. From beginning to end and beyond I have always been satisfied with the professionalism, courteousness, knowledge and patience displayed by the Empire staff! They all rock! "

Bait and Bullets 58

Great place to buy a bike or parts, but stay away from the service department. Sales guys and parts guys are accommodating and want to work and help you. The service manager should not be allowed to see customers never mind speak with them. He's arrogant, nasty and doesn't care how customers get treated.

Derek Norman

"I was in the market for a new bike and had a solid idea of what I wanted. Everybody from sales to business to manager was thoughtful, helpful and warm. They let me take my time, bounce ideas off them and ultimately used their knowledge to help me make the best decision on a bike. They were fair with price and open to accommodation. Needless to say, within a couple hours, I rode my new Harley right off the lot and couldn't be prouder. They even called me the next morning to make sure I made it home alright and see how I liked the ride. (Riding through the Bronx during rush hour can be no joke.) I went out of my way to conduct my business with Empire in New Rochelle because I heard they had a great reputation. And I'm glad to say that after I left their lot, that reputation I read about was certainly earned and upheld. If you're in the market, I recommend a visit. And I hope you end up ringing that bell."

Arthur Martin

On Saturday July 18, 2020 I decided to visit Empire Harley -Davidson, upon entering this amazing dealership I was greeted several times, I was then greeted byTyler whom was knowledgeable courteous, and kind, I am presently shopping for a trike, the one I was attracted to was sold, Tyler informed me there would be vehicles coming to their dealership in the future and that he would let me know when that happens. I am looking for to the day when I can make that purchase, until then thankyou Tyler.

Felix Andino

"What an amazing team from Angel to Stephanie to Tyler. Angel was amazing made sure he took care of me because I work for NY state police and a Vet. Stephanie was amazing as well made sure I understood everything. Tyler was great he also went over everything great team. Empire Harley thank you as well. Im very happy and satisfied. I will be recommending more people to the store. "

Kevinn Gallego

"Tyler was my salesman and working with him has made my first time buying my Harley Davidson a smooth and fun experience. He truly cares about what you need and he went above and beyond to make sure I had all the information required to make the right decision in my purchase. I did get to meet some of the other team members and they were also as friendly, upbeat and professional as Tyler. He comes highly recommended and anyone would be lucky to have him as their salesman."

Michael Agosto

What separates a good salesman from all the rest? Someone that listens to your interest and desirers. Mr. Angel Ortiz is that person. From the first time I step into Empire Harley and was approached by him, he listen and sized me up. He geared me toward the right bike, took his time explaining why it was the right bike. Took me for a demo ride and made sure I was comfortable. I have called him many times for advice and help (always picks up). It’s been a few years since then and I have bought over many clients. We are all very happy with our toys. Angel Oritz Great Salesman. Michael Agosto SOMOS TAINO MC FOUNDER/PRESIDENT

Warren Mitchell

Tyler, Stephanie and Angel did a terrific job Communicating and making sure I was happy with my purchase. Very community oriented dealership.

Neil Jackson

Angel’s product knowledge is excellent and allows you to be comfortable in your choice. Combine that with patience and availability when needed, then top it off with a no pressure sales approach! This was truly a great experience start to finish. Thank you Angel and the entire team!

joseph caleca

Have dealt with Kris and Stephanie purchasing a 2015 and 2016 motorcycle. They were both very knowledgeable in their fields. Give us all possible options and as much time as we needed to decided what was best for our budget.

roc orozzzo

I had a great times especially one personal Samantha was very professional writer and very helpful thanks roc

zachary petrie

"I traveled all the way from new Washington Ohio to New Rochelle New York for this bike they made everything easy for me and stayed with me all the way till the end strapping it down in the trailer couldn't have asked for a better experience. hands-down the easiest dealership I've ever worked with. The bike looks phenomenal and the service was amazing!"

Arthur Tappen

“Angel was a pleasure to work with. He was not pushy and was very knowledgable about the motorcycles. He also suggested a test drive on a CVO, the bike I actually wanted to buy, rather than a cheaper model. That really sold me. The experience was great overall and everyone was friendly. ”

anthonyfsenior AF

My favorite Harley Davidson dealership. Great prices, super friendly staff, great service department, whatever you need they're always ready to help. Your treated like family every time you walk into Empire Harley Davidson. Stop in one day and see for yourself 👍👍👍👍👍 …

Winston Liao

Had a stripped Oil Pan. Other dealerships said the only way to repair was to replace the crankcase or "Hey why don't you trade your XG500 for a another and ride out today on a new one?". Empire's Service Manager stepped up and talked me though their repair process while at the Harley Officers Training conference. Brought the bike in 2 weeks later on a saturday morning appointment. By little past noon; everything was fixed; No Leaks, Dry as a bone and covered by HD Extended Service Plan. Front Tire road hazard, replaced under Tire and Wheel insurance along with new wheel bearings under ESP as well. Special Thanks to the Service Manager Jim, Service Techs Kurt and Josh.

Chris Ryan

“250 words isn't enough. 1. you guys were AWESOME. Thank you for being so nice, helpful and friendly to a newbie. 2. I ding you a point above (in spirit not on the sheet) for not including Angel Ramos under sales. He had toe perfect amount of knowledge, advice and salesmanship - im a sales guy, I know! Kris and Alex walked me through numbers. Carl called me 14 seconds after I submitted an online form. Top to bottom, soup to nuts - excellent experience. Thank you. I will be back, again and again and again! ”

Joe Rooney

"Every time I go into Empire I'm met with someone smiling. Whenever I have any questions about helmets or clothing, Heather and her staff are amazing! Friendly and sweet, they go out of their way to help with whatever I'm looking for. It's great for business and it's always a pleasure to see them!"

Glenn Dowe

I just traveled from Georgia to Maine and back , stopping at about 25 dealerships along the way. Empire Harley Davidson was by far above and beyond all other Dealerships in terms of customer service and just overall friendliness!!! I want to thank Randy for the hot dogs and big thanks to the girls selling motor clothes,,, one girl we named "Bronxy " after we left because of her thick accent. Keep up the good work y'all I'll definitely stop again if I get a chance 😎

chewwy chew

I have been to many H-D dealerships and this is by far my favorite one to visit. The friendliness of the employees and the atmosphere that they create in this place is awesome. They make you feel so relaxed and right at home. Yeah definitely my happy place.

Jose Roman

I will only deal with empire Harley Davidson I’ve bought 3 new bikes Charley and John at parts EXCELLENT at what they do very nice guys will definitely go the extra mile to keep there customers happy they have done everything 120 percent right for me I’ve built 2 bikes with them and have had a good time building an will only deal with them thank you Charley thank you John for making it all possible an making me feel part of the family 👍👍

Chris Ryan

250 words isn't enough. 1. you guys were AWESOME. Thank you for being so nice, helpful and friendly to a newbie. 2. I ding you a point above (in spirit not on the sheet) for not including Angel Ramos under sales. He had toe perfect amount of knowledge, advice and salesmanship - im a sales guy, I know! Kris and Alex walked me through numbers. Carl called me 14 seconds after I submitted an online form. Top to bottom, soup to nuts - excellent experience. Thank you. I will be back, again and again and again!

dana schmunk

"Angel, Angel R, Geoff and the entire staff were excellent! Everyone was friendly, courteous and extremely knowledgeable!! They made purchasing my new HD easy and fast!! Would highly recommend the entire staff @ Empire HD! Thank you!" Jim S

Al J. Granda

I had been thinking of buying a new Harley for a few years after I gave up riding and got married, house, kid etc. I had heard a lot of horror stories about the previous ownership when it was NewRoc HD. Anyway, I decided to stop by in Sept of 2013, just to take a look. I found a '13 Vrod muscle that was the exact color and specs that I wanted. They made me a great deal so I went for it. I had the bike for a couple of months, but I really felt it was the wrong bike. I wanted more comfort, practicality and I didn't care if I gave up HP. So, come November I decided to test ride a '13 leftover Road Glide Custom. I fell in love with the bike. It handled better than my Vrod once it got moving, enough oomph for me and I loved the radio and storage. Well I spent a few days negotiating with one of the owners, Kyle. He ended up making me a great deal on a new '13 Big Blue Pearl RGC with about $3K in accessories and my '13 Vrod trade in. The experience has been great with the entire staff. From Kyle down to John in sales, Al the Sales Mgr, John the Parts Mgr in parts, Rosie in accessories and Rob the service Manager. These guys are all very professional and aim to please the customer!

Samuel Perez

Dina, Kris and Alex worked collectively to give me an absolute incredible experience! I had come in late on a Friday after my work day and taken my time making a decision! They made me feel welcome, comfortable and confident in my decision making! There was no pressure at all! Only genuine interest and support toward me and my experience. ”

Louie Armz

"This is my the second time purchasing a bike from them. Angel and Luis are great when it comes to sales. They know about the bikes and they knew exactly what I needed. They were able to work out the numbers so that I can afford it being that we are hit with this pandemic. Thank you a million times.

Charles Walton

Great store, bright and clean with an outstanding selection of motorcycles, helmets and accessories. I went in with my 9 year old to look at helmets; everyone was extremely welcoming, helpful and patient.

Tony Ivezaj

Great place to buy a motorcycle, I had the best motorcycle purchasing experience, from the time I walked in the door till I left with my new motorcycle everybody was helpful and very professional about the whole purchasing experience, they helped me with my finances, Sal the salesman was great throughout the whole time , giving me updates and keeping me informed throughout the whole time , definitely will return for more

Edmund Piotroski

Great first time visit! Just got back into riding an stopped in after Heather was super helpful finding an obscure helmet. John was very helpful with a fitment issue. Will definitely come back.

Joseph Williams

The sales people were fantastic. I bought a new bike.

Hector Luis Rodriguez

"I'm taking a guess at whom I spoke to as I have bad memory but his beard looks familiar, LOL. He answered all of my questions and got me the right products for my bike. I will be returning to purchase other items because of his commitment to customer service."

Castor Miranda

I Robert Medina is very happy to say that i finally join the Harley Davidson family thanks to Angel Ortiz i just went to look at a bike and I ended up coming out with a 1200 Sportster the same day he actually acted very professional couldn't ask for a better salesman. i also brought in a friend after my purchase which is also intrested in a Harley

Bob Hev

"Excellent job, on time service, reasonable costs. thank you for getting me back on the road, safely. "

Matthew Lederer

Great parts department always helpful best dealer around to help with all your needs

edward ford

Maybe the best Harley Dealership in the tristate area! Great people great events and even greater prices.

Eddie T

My first impression after stepping on the premises, You have the feeling of a well staffed and competent establishment, neat clean and inviting. The moment you need assistance they are with in reach with out being overbearing or overwhelming. Ready to listen to your needs and help in the perfect choice and selection . Willing to bend over backwards to assist you, with their knowledgeable and welcoming staff. the Magnetism does not stop there they will ease you through every aspect of you acquiring just the right selection and all the trimmings. The warm and beautiful staff behind the accessories are very willing to go all out to help and find just what you are looking for. The Parts department are very professional in knowing and suggesting just what would do best for you and your new or pre-owned dream machine. They are confirmed and committed to doing the very best they can for you and then some.

fast eddie

Always nice to walk in the store. Everyone is friendly and helpful. The guys in parts are courteous, helpful, and make it easy to find and buy the fun stuff we like

Steve Terrano

Andy is always very helpful when I have questions about parts for my bike, always gives me great customer service. The customer services at Empire Harley Davidson is the reason I keep coming back! ”

Paul Joseph Niebling

“ John provided prompt( estimate and breakdown of prices the very next day ) courteous respectful service with reasonable pricing ordered my stuff immediately upon our agreement , made me feel comfortable doing business with Empire. I will update when parts arrive and installation occurs

manuel matos

Took Delivery of my Brand New HD Iron 883. First off, Big Thanks to the Staff at Empire Harley!!!! Geoff. the sales men. Cool, Calm and Collected. Very patient, he will show you everything you want to see and explain and answer any Question. Pete! Like the Italian say, Forgettabout it.!!! great Guy. This Guy will go Above and beyond to make things Right for you, and to get you the loan you need. Just Like Chris. They will get you approved!!!!! .Finally Steph. Friendly and Beautiful!!! ,she is highly competent. She Handle all The Paper work and she will make you feel at ease. ,she"ll go through all the numbers and offers, warranties and explain everything step by step. If you are looking to buy, You are in good hands!!!!!Best experience Buying a Bike!!!!!

Monique “Moe”

I bought my fatboy there a few years ago and I got a good deal and my baby is still running strong. Although my fatboy had a previous owner I've never had a problem. The staff treated me well and didn't talk down to me which surprised me because I'm a woman. They treated me as a prospective customers. The only minor problem was waiting for a part but when I came to get it they installed it, no charge.

Edmond Jaku

“The whole team of people at Empire Harley are absolutely amazing...... Angel Ortiz, Kris Leid, Alex DiBlasio, and Carl Genese made my first Harley purchase a special one. Everything (including the price, service, and experience) has been nothing less than top-notch! ”

jim Regal

Even though it was a little chilly today we had a lot of fun on the test drive And of course my wife bought 2 jackets and 2 sets of gloves 🙄 …

Joey Rodriguez

From the minute I walk into Empire Harley, Angel introduced himself & From there it was History and I couldn't Believe the Love & Dedication Angel had in making sure I was able to pick & Be satisfied with my Harley of Choice but the rest of the whole Staff was Amazing as well, I was the Buyer but my wife & Daughter Was made very comfortable & made this whole Purchase of My new 2021 Harley Street Glide Special and Amazing experience, Thank you Angel & the whole Staff at Empire HarleyYou Guys Rock"

Hervé W

Incredible staff, and, of course, Harley Davidsons: Re-upping my Empire HOG membership and as always I found the sales staff (and all personnel) attentive, supportive and informative. It's a regular pleasure to stop in at Empire.

KEVIN MCGINLEY

Andy JOHN and Charlie do an outstanding job in the parts department I’ve been dealing with the parts department for over 25 years I never had a complaint or an issue continue success thanks for the service

Albert D.

“Empire Harley Davidson is my go to for parts, clothing and service. Ive never felt less than completely welcome each time Ive visited. I highly recommend EHD. ”

Omar Almanzar

Great customer service and expertise on products. It's extremely valuable to speak to someone who knows exactly what you need and are able to give you their personal experience on products you are looking for. Experience and great customer service."

Jeudy Ramirez

Tyler was patient with me, he answered all my question took me about 6 months to get my bike and he was there till the big day! Big shoutout to Angel and Stephanie who also made this deal possible

Fausto Benitez

Many thanks to Angel Ortiz and all empire crew.... family now. Couldn't be happier it only took me 7+ years to finally get a bike, Angel was there to solidify my decision after goin to many other dealership with different bikes brand and models Angel got the answers like not other, also many thanks to Alex Diblasio and Stephanie Burnman for all their help too..... I don't know why it took me so long, I should it have meet them 7 years ago.

Eduardo Gonzalez

Great group of guys. Ace and Charlie got my stage one kit Screamin Eagle Hi intake H breather, Rinehart slip on exhaust and S. Eagle pro street tuner . A Big thank you to the guys at the service Department. Thank you Rich for the advice, it sounds F%#$ Awesome ”

David White

Andy in parts is very knowledgeable and offers great assistance in finding the correct part for my bike. He is very helpful and offers advice on alternatives parts or accessories that can be used and takes the time to search multiple areas.

Edgar Toro

My bike is in good hands when I go all the time. Service & parts dept. Good job👍👍👍 …

Donald Hoey

"Can't say enough good things about the Empire HD staff. Haven't ridden for quite a few years, but knew it was time to get back into it. Didn't know enough about the new HD motorcycle models to decide what I was looking for. From the first time you walk in to the follow up calls after purchase the entire staff was excellent. Thanks!"

jorge cintron

"I got my 2020 road glide today from empire Harley. No hassle no haggle no bait and switch. Tyler took time to show me everything on the motorcycle and help out with a minor issue on my end with my insurance card. Great job. "

Ralph Rauch

Staff is top notch and very knowledgeable. Purchase didn't feel rushed. They make you part of their family and care about your needs. Highly recommended!!!!

Sifu Pedro

Heather is always a helpful and caring employee. She always greets me and other customers with a beautiful smile and with a sincere willingness to help. I believe she is a great asset to your store.

Anthony Maiello

Best dealership in the area by a long shot. Staff is friendly and knowledgeable. The service department works with you. All around great place.

oliver ancruem

Angel Ortiz of the best salesman ever meet really polite and cool show me around the place help me pick the right bike for myself show me how to operate the controls made me feel real comfortable with the bike definitely recommend friends to go to him to buy a new bike.

Eoghan Daly

. “thanks to combination of both ladies for helping out my wife with her clothing purchase. patience personified. And special thanks to Angel for holding on to my plate for months. As always empire delivered. ”

Stephen Andrews

"Just like buying the bike, my first experience with Empire's service department was easy, quick and came out exactly as I hoped. From Charlie helping to make sure I got the right parts for what I wanted to Ed getting me in without an appointment and even going the extra bit to have my bike washed after a minor parts install, the entire process was easy and quick. Unfortunately I cannot find the service tech's name or picture but he did a great a job making sure the parts he installed fit me perfectly. Thanks to all who make me glad I choose Empire as my Harley dealer."

The legendary Lobid

Very friendly and professional service. All the people are amazing. Thanks a lot for choosing the best fit helmet for me. Thanks a lot for the vintage gift. Very lovely

Boris Bencic

GREAT STORE, SALES PEOPLE WERE VERY ORDINARY AND VERY NICE "NO PUSH" IS A NICE WAY TO SHOP

Daniel Correa

"It is very difficult to pick out just one person when everyone at Empire Harley is doing a great job. I choose to give Korelis 5 stars because she patiently helped me pick out a pair of jeans that fit me well. Her knowledge on what I should expect when I am wearing and caring for my purchase was instrumental in my decision to buy. I usually have a hard time finding jeans that fit. Fortunately my size was in stock and she helped me pick the right cut. THANKS KORELIS!"

D B

Best bikes, best service, best guys. Service is expensive, but, nothing HD is cheap. They treat me right, and I really like them. Im a regular and they know my name.

Rob Nielsen

Thank you Stephanie for renewing my VIP plan and my extended warranty the entire Harley Davidson family has been always extremely helpful they all treat me like family since they reopened under Empire Harley Davidson John , Andy, Angel and Pete have been the most helpful to me those are the ones I deal with on a regular basis but I love the entire Empire Harley Davidson family you guys rock

Chris Johnson

Very professional and make the process easy. He has interest in his customers and truly cares. Represents Harley Davidson and upholds the standards. Go Marines!!! Nice work Gunny

Jason Mebane

staff was very friendly tyler and pete made my first HD harley purchase easy and told me the ins and outs definitely will be going back to mod the bike a little and purchase sum gear

Victor Landeta

“As always I received first class service from the guys and ladies, great experience purchasing my 3rd bike and probably the most fun too. It's a shame I can't buy more, maybe in a couple of years though”

I Singh

Ive been looking to get a harley for some time now, went there today and have to admit, they have the nicest staff ive ever seen at a motorcycle dealership! miles better than LIC!.. willing to work with you esp for a first time rider

Justin Peter

"Luis is just a great person all around. From the moment I walked into the dealer, him and Angel Ortiz made me feel right at home. I was unsure how I was going to be able to afford my first Harley, and they gave me many different finance options. There was no pressure at all, and they let me move at my own pace. I will definitely purchase my next Harley from Empire! Luis is awesome

Omi Verse

From the first call ( To inquire about the Harley ) to the last text message (How the bike was treating me a day after the purchase), Angel Ortiz has been my buddy. I am a guy who visits a store based on the reviews and Empire Harley-Davidson , New Rochelle is worth the hype. Thanks a ton guys.

Jonathan mendez

This past saturday i bought my first HD from EMPIRE HARLEY-DAVIDSON. Angel Ortiz was a huge help in allowing me to test drive and compare different models which ultimately lead me to purchase a brand new Iron 883. Brother your guidance and knowledge was well appreciated. Thank you.

Joseph Smith

I've purchased 2 bikes from Empire and couldn't be happier. The sales and repair staff are excellent and provide top notch service every step of the way.

Chenly Paz

These guys are great! Get your bike serviced or customized here. John and Steve in parts and service have really helped me. Customer service is top notch!!

Frank Scardera

"I'm not much with words but the service guys at Empire are great! They have no problem with doing major services that are required on my Buells, which is something that many other Harley dealers won't do. My bike now runs better than it did when I bought it new all those years ago. Even with the additional difficulties that Covid-19 caused this spring, Empire kept me up to date on the situation at every step and got my bike back to me in a reasonable time."

Tony Casareale

While all of Empires Staff is there and willing to help on all of my visits, today I need to single out Angel Ortiz who walked me through the purchase of my 2016 CVO Street glide. He is knowledgeable about the products he represents and made the whole process seamless ”

Mark Bartlett

Great customer service and expertise. Thanks Charlie

Wayne Reuben (Rudeboy)

Staff is awesome but Harley -Davidson toy's are just bad to the bone life 😎 …

Serdar Kasikci

Charlie was very helpful , super friendly and great problem solver during my visit to Empire HD Istanbul, Turkey. Thank you Charlie. Sam Kasikci

Charles Guadagnolo

"Tyler was a big help. I was back and forth for about a year in trying to make a decision about what bike to get. He was very persistent sending me stuff that he thought I would like finally he sent me something that caught my eye and we made it happen and I couldnt be happier

Bruce Wood

Great service. The staff went way out of their way to put this disabled vet on a bike. Dina, Stephanie, Chris and the rest of the staff that worked with me deserve the highest praise.

Mark Briganti

"These gentlemen where very helpful with what ever information I needed from there particular department during my shopping process for my latest of several motorcycles. Kyle followed up with me when Martin was off and I had some questions. While John helped with my questions regarding customization. And Martin was and is the epitome of customer service each and every time I visit the dealership. I am now as I have always been (4 or 5 years now) extremely happy with the service, hospitality and professionalism from the staff at Empire Harley."

Soulo Underdog

"To those in the service department, and sales on the floor at Empire HD, Andy, Charlie, especially Phil in service repair have always been outstanding and helpful and top notch. The only issue I have which has nothing to do with the staff at Empire is HD parts that either do not fit or work on my 1997 Roadking. All newer replacement parts usually smaller parts are for newer HD motorcycles. I appreciate the service from all the staff at Empire Carlo Albanese"

d p

"what can I say.. it's the same ole story. Quick response, honest advice, immediate shipping, and follow up via text to let me know that my order has been shipped a picture of the invoice! "

Mark Scarff

"I just had some questions about a new seat. I wasnt planning of purchasing yet. Andy went above and beyond what I expected by pulling out books of after market seats, showing me the seats they offer programs with and even suggested I sit on as many bikes as I can in the showroom to get a feel and he would find something comparable to what I liked. I shouldnt have been surprised by his actions knowing how well this business is run, but it was much appreciated, especially, me being less experienced than others. He really made me feel as important as someone who has been riding for 30 years. "

Redwin Mendez

"They were very helpful and open. I felt very comfortable buying my first Harley Davidson from empire. "

anthony pisacano

First of all Carl answered my email inquiry at 11:30 pm... Clearly working overtime. Hernan and Pete were very thorough explaining in great detail the advantages of a Streetglide CVO versus a tricked out Roadglide. They gently asked me to pull the trigger on a sale and have followed up appropriately. I haven't yet decided to add a third Harley but know where I will go if I do decide.

Chris L

"Just want to thank you guys for always being friendly, knowledgeable, and quick. Every time I go in for parts its a great experience. Keep it up "

Leonard Capabianca

Every visit brings a smile...Professional, expeditious, knowledgeable, personable, and overall an asset to HD !!! One of a a kind family at Empire HD...Dio benedica... uona fortuna e prosperita...

Anh-Dung Tang

very friendly and best services " Thank you very much

Susan Lazor

Female staff very friendly and helpful. It's worth the drive up from Brooklyn. Huge store. Well stocked. Good diner nearby to refuel before heading home

Vivian-Rose C. Melendez

"I really wanted to thank both Angel and Stephanie for really taking the time to do everything possible to get me into the bike I wanted. Unfortunately we were not able to come to a close, but their customer service, professional attitude and undivided attention was greatly appreciated. I will return, I will purchase another bike and hope have the pleasure of dealing with Angel and Stephanie again. Than you both so very much. Jorge Melendez "

Ricco

Harley really needs to bring down the prices on some of these bikes. Really $35,000 to $40,000 for a bike. Ridiculous if you ask me. Plus Jap are making more reliable bikes for way cheaper.

JAC

I am impressed by the thoroughness and high degree of professionalism of the staff. I recently ordered parts and had service done. Working across both departments was seemless. The were conscientious and proactive. And the quality of service done was top notch.

Raphael Jacobelli

"Angel Ortiz is the man !! I bought my first new HD Sportster XLCH back in 1977 LI NY. Back then it was a take or leave it proposition - you waited and waited for the bike to come in, no test rides and there were never more then 9-10 bikes on the showroom floor at any one time. That was 40 motorcycles ago- Customer focus hadn't been invented. Fast forward to Dec 2020 and Empire HD Team Member; Angel Oritz I knew I had the right guy after just 10 minutes on the phone, he listened, treated me with respect, didn't flinch over my direct negotiation style.........most importantly built trust (repeat built trust) and kept his word. I enjoyed the looking & buying experience as much as the actual riding (which was only 8-9 miles at 31F.) I found the entire staff helpful and professional and Angel to be second to none. "

Jose Joe Arce

I bought my 2017 street guide special in January of this year and every time I go into Empier Harley I'm greeted with smiles and great hellos my last visit was to get a helmet Danielle was great help I tried on 3 helmets and was able to buy one

Erik Pinero

"Coming into empire Harley is a different atmosphere u can tell the sales rips knows there bike, hands down, there fast with paper work and its less than 1half to 2hours if u have ur paper work right, my sale man also know as the sale manger Angel was great and when ever you need a question answer he always take the time out make sure he gets to you even when dealing with other customers, he makes sure he gets back to you. Overall a great place, can use some free beers every Thursday or Friday lol.

1968moesha

"The staff is incredibly helpful always asking if you need anything from coffee to a bike. The sales girl Stephany is one of the most caring and considerate person you can meet if I lived closer I would just go there to hang out with her she is so awesome. The gentlemen on the floor are always polite and asking if anyone needs any help. The clothing Dept is fantastic you never have to ask for help they are right there asking you if you need anything. Its always clean never messy. This is the best dealer in NYC and I have 2 in my area and I will pay to cross the bridge and drive just to get a tiny part of I have to from them every dealer should take sim lessons from this one. "

Mr. Bobby C Customs

“The whole process was smooth and painless... excellent! Thank you to all departments..I really appreciate it... I recommend Empire Harley Davidson to all for a total dealer experience.”

Steven Rosario (Boost)

Dina is a sweetheart and really is awesome to do business with, will always come by and do business with her and Empire. Overall the experience was amazing since I walked in the door!!! Ride safe and Ride Hard

CHASE 32

Thank you Mr. Ortiz for your attentiveness and knowledge of your motorcycles.l went to Empire to survey your bikes along with my wife.Then you came along and made us feel at home.I must say, where were you 10 yrs ago because that Harley location was full of people who thought we the customer should worship them.This location is great now and I won't stop letting people know. Empire Harley Davidison.💪😀

James bradley

'i received excellent service every time I go to Empire Harley.from the apparel dept, all the girls always help me .The service dept like (phil the mechanic) jimmy ,matty, and rich .And when I am at the parts dept Andy ,charlie ,joe,.john they all have been very helpful. I will be coming here for a long time thanks very much" James Bradley #3

Barry Flash

Second bike I bought there the two guys named angel were both great Very professional and easy to deal with and very very informative Also love my new street glide

Theodore Jordan

They were knowledgeable Courteous as far as i am concerned the person that waited on me went above the call of duty for the hardware i needed and the sales department was excellent also !! I do not generally give out a five star i hope there service will continue!

Mary Streicher

Terrific sales help in both the clothing and boot department. Also, they did not have the size helmet I needed, but were willing to order it. Very Helpful!!

Christopher Kozman

The entire staff at Empire Harley is always very welcoming, and extremely helpful for any of your needs. Thank you for being the best around.

George Juarbe

Went to the dealership to purchase grips and left with a wealth of information on an upgrade I was considering. Charlie was great. Pleasant experience.

LoKoToN NeGrO

“I dealt with two of the sales men that with their knowledge and professionalism got me on the bike that I only used to dream of. all I can say is; that if you are looking to get on a Harley, this is the place to visit.”

rocco talarico

. “Angel Ortiz In sales is very knowledgeable I just bought my new trike 115th anniversary of Harley Davison from the beginning to the end he knew what he was doing he also sent me pictures of me on my new trike and also kept in contact with me keep up the good work”

Belly Beer

John helped me with the tire order and patiently explained me with the breakdowns as I am a newbie rider. Thank you John.

Ramy Tawfik

Service sucks. They don't do what they say they do. When I get my bike back it was low in coolant. I bought my bike from there because Angel and Chris are nice but will never take my bike for service there.

Raymond Rios

a. “The gentleman that I just checked in the Box above always greet me with a smile and always treat me like family and or like a friend they recognize me as soon as I come in the shop I really appreciate them anytime these guys know I don't know much about motorcycles my son brought me a Night Rod special Harley-Davidson the bike of my dreams and these gentlemen have helped me every step of the way and I will always be grateful I have to say thank you to Empire rich is definitely my go-to guy when it comes to my bike an angel is always the first guy I see when I walk in there always has a smile on his face he's always happy to see you I do feel like I'm a part of the Harley-Davidson family thanks to the shop this establishment Empire Harley-Davidson I won't go anywhere else”

Gary B

Great Staff, Very Friendly. They give you the family feel all the time

Enrique Graciani

Angel was very knowledgeable and patient with me I’m a new rider so don’t know much but he walked me to all the bikes letting me sit and try them out the whole experience was fun thank u

Arthur Souffront

Awesome, if it's not broken why try to fix it! Angel Ortiz (salesman ) he the man...go see him for your motorcycle. He is patient and takes his time with each and every question you have for him.

Sam Severo

It doesn’t matter what part of Empire H-D you go to everyone there is amazing. I love going there. It’s like I’m walking into my second home with family that is welcoming and very helpful.

Peter Nguyen

Great dealer, parts guy is awesome. always wanting to help and if they don't have the parts they will point you to the dealer that has it.

Brian Cronk

. “Angel was a great help on the purchase of my bike. He was there to answer my questions and explain the operation of controls on bike !!!! Thanks again Angel !!!”

Ruben Quinonez

Above and beyond to help me get the motor my dreams The service department at Empire Harley I felt in my eyes that they went above and beyond taking care of the wish of myself getting a brand new motor in the motor of my dreams at 1:17 as a customer I couldnt be any happier with empire right now and I will definitely purchase my next CVO ULTRA there when Im ready thank you services Dept for everything that you done!

raul gonzalez

Charlie from parts was excellent, make sure I got everything I needed and asked all the right questions, he went beyond and was not trying to push anything on me , this is the customer service that brings people back, Jelly in the apperal section was great as well, no pressure at all , knowledgeable and listening to my needs, thank you guys for having me and making me feel welcome, Raul.

Fernando Colon

Toggle navigationEmpire Harley-Davidson Review Site SHARE YOUR REVIEW Before finalizing your review submission we invite you to share your review... STEP ONE: Highlight and COPY your review text below: "ANGEL ORTIZ WAS THE PERSON I CONFIDED IN TO GET MY MOST RECENT ACQUISITION (2020 ELECTRAGLIDE TOURING) HE KNEW WHAT I NEEDED AND WENT THE EXTRA DISTANCE TO KEEP ME INFORMED ON ALL I SHOULD KNOW AS I WENT FORWARD WITH THE PURCHASE. I'M GRATEFUL FOR ANGEL AND EMPIRE HD DEALERS THAT HAVE A GREAT FAMILY OF KNOWLEDGABLE STAFF MEMBERS READY TO MAKE THINGS HAPPEN TOWARD A BIKE PURCHASE." STEP TWO: Click Here and PASTE your Review. Write a Review © 2020 Empire Harley-Davidson Review Site. Sitemap. Privacy Policy. Website fueled by Firestorm Websites.

Joe Soares

Staff are awesome. Even when we said we weren't buying bike they still hung around to talk. Really good experience.

James Cruz

Large store average selection to choose from. Willing sales personnel. Conveniently located. A little pricey but it's a Harley

Edward Michaux

The staff is always there for you .sales department great people.also there parts department always .Very helpful nice people that work there.an the service department people who know what they're doing nice store .apparel department people very helpful too great staff to love shopping at this dealer ship thanks EMPIRE HARLEY.

Anthony Monzillo

a. “Nothing better than a rider dealing with a rider. Angel Ortiz was a pleasure to work with on my new purchase. No pressure. Just the facts rider to rider. ”

Luis Gonzalez

“And the award of best SALES REP goes to Angel Ortiz!!!!!!! He totally ROCKS!!!! took the time out to answer every question..... (and i had a lot of questions) very knowledgeable, understanding, patient (again i asked alot of questions) and definately gave me the best price he could. THANKS ANGEL!!!!!! ”

Christopher R Aleman

"Came here without appointment because my check engine light was on, they didnt have anything in schedule but Ed Yao came and took a look at the bike and fixed the issue, right on the spot."

Norberto Pereira

I would like to thanks Albert Penā, Pete and all staff from Empire Harley Davidson for helping me to pick the right motorcycle! I started looking for a pre owned and I ended with a new one . Thank you all !

Julio Ramirez

Chris and his crew treated me like gold. this is my 3rd bike that i'm buying and the service keeps getting better. keep up the good guys

LEIF VIK

I have been purchasing parts and service related items from Empire HD for many years. With Andy's knowledge and expertise, finding and ordering the parts have always been easy.

Janette Alveranga

The staff is very friendly & they have great sales.. thank you for all you do.

Aaron Guerrero

Thank you guys for helping me choose the perfect motorcycle. Everyone is very nice and supportive. Thanks Al, Pete, Stephanie for everything.

Alan Natowitz

You can always count on Heather and her Team for useful information and advise when deciding on your riding needs. Just ask, and get honest answers!

jimmy jones

a. “Maddie Rojas was an extraordinary sales person helping me by trying new jackets and answering my questions ! Definitely I’ll recommender her to my friends ”

Michael Franco

"The guys in the shop are always pleasant to deal with and willing to assist you. Its nice to know you guys make getting work done to my bike easier!!!"

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