Reviews of Cross Country BMW Motorcycle of Hasbrouck Heights. (Motorcycle Shop) in Yonkers (New York).

Cross Country BMW Motorcycle of Hasbrouck Heights

177 Reviews

119 Comments

Motorcycle shop

BMW motorcycle dealer

65 NJ-17, Hasbrouck Heights, NJ 07604, United States

Description

Information of Cross Country BMW Motorcycle of Hasbrouck Heights, Motorcycle shop in Yonkers (New York)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Cross Country BMW Motorcycle of Hasbrouck Heights

Bobby Bailey Jr

I had a fantastic experience with Cross Country. Ben and the crew took care of me from start to finish. I spent time in the shop with many new BMW r1250 GSA going over the bike features and fitting with a few accessories before I left. It was super easy to make the deal, even from a state away. I highly recommend this dealership, they are tight knit team with tons of experience and customer centric approach.

Roberto Aguiar Sosa

There is little to none information about getting the motorcycle you want or any kind of motorcycle Every motorcycle buyer in NJ had go through the bad experience with motorcycle dealerships in NJ and NY, when you go looking for information about buying, financing or trading. nobody on the dealerships are willing to help, they ignore you or don't treat you like a potential buyer, I'm not going mention name because if you had been in the market for bikes you know them. That's not the case in cross country Hasbrouck heights they got the right team very professional, extremely patient and very down to earth. BEN was my salesman and can't thank him enough, he is NOT the typical "I don't care/he is not going to buy" motorcycle salesman. BEN have a great knowledge about bikes in general, he listened to all my concerns and answered every question and at the end I realize that I will ride 100% of the time on the street (the misconception of "what I think want vs what I need", to be honest my bike won't see the track, I'm not a track warrior) He help me pick the right package for me, showed me all the options available and the right coverage for my 2022 S1000RR M Package. We order the bike, it was a long wait because of covid (still got my 2022 RR in November 2021) and BEN was very patient with me (I called him twice a week), always professional with me and my family, always answered or returned my calls. They even let my wife plan a little surprise delivery and decorate the bike, which was a really nice gesture. If you don't want to feel mistreated, work with BEN, just go and ask any question, give Him a try. Thanks Ben, I always be grateful.

Ryan Musinski

Ben was awesome came from Long Island to pick up my bike we did the whole deal before I came in and made sure I was comfortable with all the controls and technology. Would only come here to buy BMW!

NIcholas Ascenzo

Ben, was awesome being that this was my first BMW Bike as I have previously owned Indian, Victory, and a Honda. Ben went above and beyond explaining every feature of the BMW. I could not be happier with every step of this purchase. Thanks to Ben and BMW Motorcycle of Hasbrouck Heights for such a great and seamless delivery.

Aaron Lieber

Amazing experience purchasing my new S1000RR from Ben at Cross Country BMW. Ben was an awesome guy and super easy to work with. Highly recommend this place!

Bob H.

Best BMW Dealership. Sales, Parts, and Service Departments were all extremely professional. I am a newer rider and the employees there are very experienced, knowledgeable, and explain everything in detail. The mechanics have my bike running perfectly. Great experience - highly recommend!

Tiger Rider

Selecting and purchasing a new GS Adventure was an easy and pleasant experience. So many choices and options, but Ben in Sales presented them to me accurately. After the sale, I was given a thorough briefing on the functions of the bike and the ride home was real satisfying. So happy to have a new BMW in my garage.

Brian Mulcahy

The people at CC BMW are the nicest and most accommodating people to deal with. I’m very lucky to have them working to keep my motorcycle in top shape. Shout out to Harold in sales and Bob in service. They have a good team. Highly recommend them.

eunhae kang

I was nervous walking in the motorcycle store alone for my first motorcycle. But they were very nice and friendly. Ben was my contact person and he made all experience really comfortable and easy. Thank you so much!

Antwane Reeves

I was a little late for my appointment, but Harold and his staff got me right in and went to work on my S1000RR. 2 hours later (I rode the bike there, so it had to cool down some.) I was on my way to having unrestricted fun on my bike. Good conversation, coffee and speedy but thorough service is always a great thing. ⭐️⭐️⭐️⭐️⭐️

Adam Ozcan

Ben is an awesome guy. I purchased my r 18 be from him. He made it super easy. Thanks a lot. Higly recommended

Aliza Fuentes

Chris was great! He was honest and efficient. As a woman entering a motorcycle dealership can be intimidating, however, the atmosphere at Cross Country was welcoming. I had three sales personnel greeting and offering me assistance. I will certainly return to Cross Country.

Paul Valetutti

Ben is professional, friendly, trustworthy and very knowledgeable about the brand. The service department personnel also were very accommodating to my requests. I will recommend my friends and family. Cross Country Motorad is a truly a legitimate place of business.

Waiman Wu

Bob called me back to set up an appointment for my 6K service. They did what my bike needed and put on two new tires. No surprises, polite and happy with their service, I will go to them again for my 12k service.

Pietrofusibile

I finally purchased my first Bmw gsa 1250 and I can not be happier with bike and the staff at Bmw cross country. My salesman was Ben , very professional, polite , and very patient. He explained to me everything about bike before and after purchase,. I would definitely recommend this guy and bmw to everyone. Thank you Ben

Den Nurdjanov G

Got my first bike and six months later second one at BMW Hasbrouck Heights! Thank you Ben! I will definitely recommend this dealership to all my friends. Ben, Roy and Herald answered all my technical questions regarding parts, service and technical specks. Thank you!

Almir Osmanović

Even though I did not purchase a motorcycle from this dealership, I can say that dealing with Ben was the most pleasant experience I've had from a motorcycle shop. I was able to test ride the F900XR and a F850GS from this shop, whereas other places wouldn't entertain the idea. Ben was very professional and accommodating with all requests, letting me come in a day after I requested a demo ride. I will definitely come back here again when I consider another bike.

Ronald Brenner

Excellent service. Bob the service manager took care of me immediately Extremely professional and caring . So happy there is a fantastic dealership in the area.

Emmanuel Mabini

Best experience when I pre-ordered my BMW R18 to this place. Ben is excellent when he processed all the transactions and delivering my new toy. I couldn't asked for more and hassle free. I really loved this place and I enjoy my ride. 👍👍 …

Nelson Delasnueces

This my favorite dealer in New Jersey, anytime something happens to my bike they are always available for me. Social thanks to Bob Sabyan whom I feel like I know by now. And also to harold in parts for always answering my questions. Thank you for your help the place is the best because of you guys.

Donald Philippi

Called at 10AM to see if they had the model I was interested because they were 2 hours away. This purchase even included a trade in. Drove the bike home at 4PM. A pleasure to work with from start to finish. Thank You Ben.

Marvin Medow

I just got my motorcycle serviced, and although it was a bit of a schlep for me and required me to ride on Rt.17 during rush hour, the service was EXCELLENT. This was a small price to pay for an excellent outcome. Both Colin and Carlos did a great job getting my 2 cylinder boxer engine humming again. In addition to the friendly reception and top-notch service, the final bill was the same as the estimate confirming the integrity of the dealership. As I hope to continue riding my 35 year old BMW for many more years, I plan on using this shop for all my service.

Vladislav Mandzhiyev

I received great and straightforward motorcycle selection and purchasing guidance from Harold! This place has a great selection of BMW motorcycles and accessories, and is a great complement and stand-in to BMW Motorrad at BMW of Manhattan.

John Wilbur

I would highly recommend both the dealership and Henry Martinez for your used motorcycle needs. Henry was able to navigate us though the process of purchasing a bike from out of state smoothly. The bike is exactly as advertised. I look forward to many more adventures!

Peter Rauch

Came there( cross country BMW) for a run in service on my f900xr. It was done in a timely manner while I waited. Everyone was friendly and courteous. Excellent service, nice people.

John Schoos

Bought new C400gt from these people and haven't stopped smiling These people (especially Bob in Service) really care about riders - everytime I leave this dealership I truly think of it as money well spent. Since NYC has lost their dealership, I highly recommend this one, easily accessed from GWB it is great option. .

Megan O'Donnell

I recently stopped by Cross Country BMW in Hasbrouck Heights to purchase a bike. The new store is tucked away inside a strip mall on Route 17 but has a large inventory of bikes and styles in stock. I was instantly greeted by the salesman Alex who was extremely knowledgeable and quick to help me find a bike that suits my needs. Overall, I was very impressed with my experience at Cross Country and would definitely recommend the store if you are interested in purchasing a BMW!

Andrew Egan

Brought my R1200RT-p in for swingarm service advisory and 6000m service. Work was done on time as promised with good communication throughout process. Prices charged were as expected

Don Moody

Bob in service is excellent! Very clear and solid advice. Runs a smooth operation. Gets you in and out on time. Highly recommend.

Jay Schwartzapfel

Always pleased with my interactions at Cross Country BMW. They are friendly, professional & most importantly they get the job done‼️

David Jenkins

For the care of my two Ducatis, I recommend without hesitation Justin Reid, Service Manager in the Ducati Service Department. I have found him, and all those in his department, to be professional, knowledgeable and committed to getting the work done right the first time, whether it is a yearly service or a more complicated repair. He is never too busy to discuss my concerns and to recommend appropriate action. Over the course of a number of years I have never had a problem that was not corrected promptly and with courtesy.

Brandon Kam

Good experience. I visited this dealership because the Manhattan Motorrad is closed. Ben was down-to-earth and eager to provide a lot of helpful information. He even helped me locate the exact bike that I want even though it was at another dealership. Will definitely return to these folks in the future.

Will Lee

It was very easy to work with Alex Kish at the Hasbrouck Heights location. I had a million questions and he patiently answered every single one of them. He really took the time to answer all of my questions thoroughly, making sure I understood everything along the way. I made my decision in the afternoon, but he still made sure that I could ride the bike home that same evening!

Carlos Benitez

Ben, Harold, and the entire service team are the best. I highly recommend this place if you are looking to purchase a bmw bike or even other brands. Great customer service. Attention to detail and just overall leave here feeling really valued as a customer. I’ll be doing business here again for sure.

Jose Montilla

A very professional service in all aspects, I recommend them, they always kept me informed of the process of my scooter.

Delmore Williams

Bob the service advisor was very patient with me and got my s1000rr up and running although the parts was on back order. He was a man of his word….. I highly recommend getting your motorcycle service done at that location.

Alan Russo

I got there about an hour before my scheduled appointment and they almost immediately started working on my bike. While I waited I got on every bike in the showroom to kill time. Staff was friendly and answered my questions.

art lynch

Had my tires changed and ordered some parts to be shipped to my house with out a problem. Everyone was friendly and professional Good experience 👍🏼 …

Michael Ocampo

I had met Bob in Service last year for my 500 miles first oil change on my 2020 BMW R nine T. He again assisted me on my oil change on July 15. Bob was helpful and I will be back for my next maintenance. Good experience. Thanks

seth kalmowitz

One small detail. I was charged $35 to turn off the service indicator light after spending over $250 in other service related work. (Except an oil change)

Maz Rivera

Always a pleasure. Staff is always responsive and service has been excellent. Highly recommended!

Alpha Nation

Picked up my 2020 bmw S1000RR today from this location, even thought the deal was send over from their metuchen location but they delivered like their own!! Big Thanks to everyone. not going anywhere else for motorcycle purchases from now on. Thanks Much!!

Michael Pizzi

Always a pleasure dealing with the Hasbrouck Heights BMW. Friendly, accommodating staff. Highly recommend.

thomas moore

Spent a lot of time helping me pick the right bike, and explaining all its features when I picked it up.

Joanne Battye

Purchased r18 today 2 salesman including the owner got involved . Amazing team They handled the whole situation professionally. I am very pleased with my purchase. Thanks guys !

Tyler Delacy

Phenomenal service!! Ben the salesman and Bob at service are absolutely amazing. highly highly recommend to anyone looking for a bike or getting service done

Anthony Marzocca

Just had the pleasure of working with Ben who helped me purchase a 2022 BMW C 400 GT. Ben expertly guided me through the purchasing process, was extremely knowledgeable about the bike, and provided the smoothest delivery of any vehicle I've ever purchased. I highly recommend Cross Country BMW Motorcycle to anyone looking to buy a motorcycle.

Tom Hynes

Courteous, conscientious and professional service. Very positive experience. One stop support for my service needs.

Evan Kobolakis

Talk to Ben, the Sales Rep at Hasbrouck Heights BMW. You will get a straight story and excellent service. Ben made the onerous process of buying a BMW Motorcycle, easy and pleasant. Home delivery and walkthrough a very welcome option. Talk to Ben

Larry BS

I had a flat rear tire. Roadside service got me to them at closing. They had new tires on the next day.

laz perez

Great service! Very friendly and prompt. The technician and service reps took their time explaining everything to me listening and addressing my concerns. I would highly recommend this place.

Michael Maccaro

Nice guys, helpful & repair was completed on time, but .. got dropped off to pick up only to be told "it's company policy" they don't accept personal checks (I saw no sign stating that) ... they offered to wash the bike, it wasn't .. saddle bags were left off, main tech had to show a newbie how to attach them .. bike runs great, but not accepting a check left me ticked off ...

CRISTIAN CHISCO

Good experience buying at this dealership, good customer service. Thanks Dan and Ben for the assistance you offered me in the process of getting the bike. Riding again after many years of being away from motorcycles it feels like never before with that fantastic F750GS.

Scott Semone

Nice showroom, friendly & knowledgeable staff

Mel Richard

Great experience dealing with Harold at CCM Hasbrouck Heights. Harold worked out a great deal, handled all the paperwork (it was painless) and got the bike delivered to me as promised.

Chuck Spellman

Bob and the service techs at CC BMW helped me get back on the road after a driveshaft failure on my R1200RT mid-trip. As soon as the parts came in they were able to get to work immediately and had me out the door within 24 hours. Great people, service, and quality work. Thanks!

amy korb

I have been riding bikes for 26 years and had my share of unpleasant shop experiences. Hasbrouck Heights couldn't have been more different. Alex helped me find the exact bike I was looking for, and, when I decided I needed to make modifications on the handlebars, he continued to help me, with super fast, considered responses to all my emails, even tho the money was already made. I got quotes from the other shops in and around the city for work, Hasbrouck heights was by far the most affordable. Colin worked on my bike in the shop and he finished the work less than 2 hours, he also continued to help me make the little adjustments I needed to fine tune the risers so they were right for my seating position. And, finally, everyone was simply pleasant, professional, with no attitude. I have been forced to sift through a lot of BS in my riding life, especially as a woman. I'm happy I found my new shop. I'm not going to think twice about making the ride over from Brooklyn. Thanks guys, y'all are great.

Charles Hong

Not the largest dealer but they punch above their weight. Parts and service do a good job.

Andreas Xagoraris

Bob and his staff have been wonderful and accommodating. As a busy professional it’s nice to have a reliable dealer

Mákos Hurka

Alex, Ben thank you very much for everything you down to me to get this beautiful bike.I hope the first service is going to be smooth as well. Greetings from Miklos.

Eli The Great C.

Had to post my New S1000R , Thanks again to the crew at Cross Country BMW in Hasbrouck Heights, NJ I traded from my R9T Racer , and can’t be happier. 👍 …

Jason Soko

I had the pleasure of working with Alex Kish (CC BMW Hasbrouck Heights) on a new bike purchase. He was professional, courteous, and patient as I asked 12,492 questions about the bike purchasing process. I just picked up my dream bike yesterday and it was easily one of the best experiences I’ve had at a new vehicle dealership (bike, car or otherwise). Transactions like that make it easy for me to refer others looking for bikes in the future. Thanks again!

Kurt Eise

Service was done professionally and fast. I am very pleased.

Sebastijan Milos

Ben at Cross Country BMW was knowledgeable and helpful. If you are tired of being ignored by other dealerships and want a hassle free experience in purchasing your BMW Motorcycle, definitely drive the extra miles to this store. You will NOT be disappointed.

lesley loeb

Brought bike in earlier this week. The pick up was right on the money. The delivery back and the service done on my 2011 f650 gs was outstanding. Would highly recommend this BMW motorcycle dealership.

Dennis Cooper

This Review is for Chris Rocco (CJ). He is an awesome salesperson. If it were not for him I would have never purchased my Bikes,. He makes the experience unforgettable. he goes out of his way to make sure that your 100% happy. Cross Country should be honored to have someone of his caliber work with them. CJ will guide you through the sales process and after the sale he will become a good friend. A++++

Abi Carrero

The staff took very good care of my Bike and personal needs. Waiting area was very pleasant and comfortable.

Michael Vincent

I first went to Cross Country when I heard they were opening this new location. I met with Alex, a young enthusiastic salesman. I explained that I was in the market for a new bike and was looking for a crossover type bike. Alex went over my available options in great detail, ultimately making it easy for me to make a decision. I ended up with 1200 RS which I rode for year and loved. The next summer, I decided I wanted to go for a bagger and came back in to see Alex. The transition from the 1200 RS to the grand America could not have been easier. I will continue to use cross country for all my service needs.

Drue Turdo

Ben was beyond helpful in delivering my F900r. He was just as interested in getting me a bike as I was. Ben went out of his way and I appreciate the help. If you’re in the market, I highly recommend.

NJCUSTOMCLOSETS

Purchased a Brand New BMW GS 310 From this location. Alex the salesman was Not only Friendly but very informative and Professional. The Whole staff made me feel like they were welcoming me to the family...The BMW Motorcycle Family.I Will purchase another Bike from these guys in the Future.

Kelvin Taveras

I first went in with a rider friend of mine for some support to look at a BMW R nine T. We met with salesman Alex Kish, let me mention we arrived close to them closing for the night. Alex had no problem answering my friends questions and time to help him with his new purchase. The transaction was smooth and effortless. He got exactly what he wanted and Alex took care of everything from there and we then returned that weekend to pick up the bike. That Saturday I went in with Moses and during the pick up I myself traded my Ducati monster for a R nine T. Alex made my personal purchase/trade easy and with no complications. I will definitely recommend anyone looking for a new bike and Of course to ask for Alex. Thank you Alex and the rest of the team at Cross County BMW of Hasbrouck.

John Perez

Friendly and prompt service this is a great alternative for those living in Manhattan or near Manhattan (ten minutes from the Tunnel). The drop off for the bike was in the rear of the building and there is ample space to unload a trailer if need be. Colin in service was exceptional he promptly ordered my parts and advocated for me and my warranty repair. Thirty plus years of riding and over 30 motos, so I have learned the hard way to filter a competent shop from a distance. Recommended!

Jean-Philippe Simon

These guys are AWESOME! Came in to buy a S1000XR. Alex had me tried the king of BMWs the R1200GS for comparison. These guys were really patient and NEVER pushed me into buying anything. I came back 2 weeks later and tried the R1200RS. Alex, convinced me to AGAIN try the R1200GS as a comparison. I walked out of the place thinking to myself that the GS was the right bike for me. Alex worked out the paperwork and guided me to the acquisition of my new GS. The team there walked me thru the bike's engineering, and answered all my questions. They've truly gave me a one on one treatment and NEVER pushed me to buy/commit to anything. The mechanics even took some time to answer some of my questions about the boxer engine and a ton more mechanical tidbits. Cross Country BMW at Hasbrouck Heights as a team are excellent! Highly recommended! FYI, the R1200GS is the REAL DEAL!

Malibu Detailing

Everyone from front to back has always been solid with me and mutual clients that have done business with.

JY P

Great buying experience! They won’t pressure you into buying a bunch of extra things.

Booth Dickenson

Bob and the guys are both professional and trustworthy. And, there’s an IHOP next door with potentially the worst coffee you’ll ever taste.

Nicolas Ruiz

Great service. Thanks guys

shane R

They say what they mean and do what they say Very professional for me and polite

Emilio guzman

Great service Attention and friendly people Thanks thousands for yours guys

Pancake Pal

Harold was amazing!! His energy was great and he went above and beyond to ensure I had an awesome purchasing experience!

Carmine Malone

Very positive experience alex in the sales dept was good to deal with made the whole purchase smooth even setup the insurance for me right there on the spot and got the bike delivered sameday no issues at all.

Luis Miguel Pantoja

Good service. Bob on service and Ben on sales 👌🏻 …

Zoe Bollea

Amazing Experience Ben was an extraordinary sales rep he went above and beyond for something I was looking up. Definitely recommended 100%

Jishu Thomas

Best service everytime. Good collection of BMW motorcycles along with Pre-owned. Excellent customer service..!!

Arlene Dangelo

This place is absolutely the best place to get yourself into a BMW motorcycle. Make sure to ask for Ben he knows it all !!!!!!

Antonio Florez

Simply great service and attention.

Artem Petiukh

Very nice place with good management! Love it!

Anthony Arnica (Anthony HVAC)

Not too far, educated staff and reasonable prices. Be careful at the time of purchase they might charge you Dmv fees and not do anything.

Ofer Tal

DE BEST EVER ❗️

robert mulvanerton

This place is the best bike place I have dealt with by far, great place to deal with. The people there are top draw.

Joe Graham

Amazing sales staff and Alex was amazing, thank you for the great experience and thank you BMW for a great bike

david clarke

Great service from the sales team! Love the R 1800 B!!!

fernando ochoa

Friendly staff!

Art McCarthy

Great sales people and good prices.

Moses Erazo

Really great experience at the moment to buy my motorcycle. I recommend them.

Jaime Brea

Excellent service, amazing price and beautiful bikes and products.

Bela Papp

Beautiful showroom lots of bikes and apparels. Nice to have a BMW at north Jersey.

Andy

Wish there was more gear selection. But if you're there for a BMW ride then it's a good option.

Mark Sheffield

An excellent dealership that has something for everyone. Don't forget to head upstairs where the BMW and Ducatis are hiding out.

Mimi Rodriguez

Everyone was so nice, got help with my bike. Will definitely make this my #1 spot.

Nicole Jackson

Bob and Harold provide excellent service

Jeff Reynolds

Fixed me up with a tire repair . Very quick friendly service

Dave Bellizzi - 133731 ray3939

Super people. Glad a BMW dealership is back in Bergen County.

christina kim

Always

Roger Vreeland

Honest, intelligent, decent techs . it's hard to believe you're in nj!

John Vervoort

Very nice, very expensive motorcycles.

Ivan Aladzajkov

Great stuff, very helpful, especially Ben.

Burak BÖRÜ

Ben is extremely patient and professional.

Peter Nettesheim

Always a great experience!

Carlos Rodriguez

great people great service

Glenn Luciano

Service is prompt and friendly.

Ron Cesaretti

Great inventory.

dean trava

Great

Michael Reuveni

Great service my bike was picked us the service department communicated with me what was needed to be done they were clear about the cost and how much was covered versus out of pocket and at the end the bike was delivered back to my house. I am very satisfied with the experience

Steve Willits

Get ahold of Ben, guy took care of everything start to finish. Found what I wanted and had me out the door the first day I was available to come down. Grade A dude.

Sr Daltin Jr

I bought accessories for my bmw motorcycle in Ecuador the attention of a young man who attends very cordially speaks Spanish and I also bought a toy motorcycle for my son replica of the gs

Mathias Bernaez

Phil Harris

Atanas Nakev

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