Reviews of Brothers Powersports. (Motorcycle Shop) in Seattle (Washington).
Brothers Powersports
5205 1st St, Bremerton, WA 98312, United States
Description
Information of Brothers Powersports, Motorcycle shop in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Brothers Powersports
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Reviews of Brothers Powersports
Erik Petersen
My wife and I came in to look at bikes. We were greeted almost immediately, with zero pressure. I asked to test drive a bike with a front tire that looked great, without cracks, and good tread. I couldn't tell you their roles, but someone decided they didn't care how good it looked; it was old and getting swapped out before I rode it. I didn't buy that bike. My wife spotted a spectacular looking 2021 Indian Scout Sixty ABS with a couple thousand miles. My wife said, "damn the budget, that's the bike. Go ride it". 5-star experience. This was over a month ago and I have no regrets, we love the bike.
charlie bennett
We set up a visit to come down and ride our bike through brothers powersports with Able and the boys. They make the trip as flawless as anyone could ever ask for. We store our bike with them (we live in Alaska) and they make sure it’s ready to go with the battery fully charged. They are a stellar group and the best people anyone could ask for as riding buddy’s and you can’t help but to want to be friends. I can’t ask for a better place to buy a motorcycle, have service done, or buy parts for your toys. We look forward to buying another bike and enjoying the flawless experience. Thank you guys
Aunt Nic
Staff was super friendly and helpful! Came in for a few things for my dad and a quick look around for myself. Left very happy with some solid Indian Shirts and a few Indian Poker Chips!
Lots of cool toys on their lot too!
Corinne Smith
I bought a 2019 Honda Monkey in September 2022 here. Worked with Seth and had a tremendous experience. Everyone there was very friendly and hospitable. Had one minor issue with the bike the day of purchase, but they unquestioningly took care of me, the customer. I will definitely be back the next time I need a Honda.
Doyle907
It was just about 2 months ago we Became aware of brothers power sports. A friend needed a ride to pick up her new to her Spider She had purchased from them. That was the day we discovered our Passion for Can Am 3 wheel bikes! Long story short today I take my Spider rt there for some service and I'm looking to develop a good working relationship with them. So far so good!
Sam Louie
I had an appointment to get my bike serviced here for the first time. I rode the ferry in from Seattle as they were the dealer they had the first availability.
I enjoyed the entire experience from the relaxing ferry ride to the service department (especially Jesse).
Their shop was very nice with leather sofa chairs that made waiting for my bike there very pleasant.
The entire staff unlike some shops really seemed like they enjoyed working there as well as making customers like me feel at home. I look forward to coming here more often even if it means riding an hour each way on the ferry!
Amber C.
Their bike selection was pretty decent and the staff was BEYOND helpful. They made sure they answered every question, and squashed any concerns we had. Super friendly and helpful. They make you feel like you're not just a walking wallet, unlike most other dealers. I'd recommend these guys to anyone looking for top tier merchandise, and even better quality service.
Grizzly Bear
We traveled from Seattle to pickup a motorcycle. They were the only ones in Washington that had the model and color I wanted. I was able to put a hold on the motorcycle a week in advance before my visit to their store. They were very accommodating and responsive via phone, text and email. They also secured a better interest rate compared to my Credit Union. It was significantly better. On arrival I was given a tour of their facility, got a discount on gear with my bike purchase and also an overview of the bike. The staff were very friendly, laid back, accommodating during our stay and knowledgable. Their store was well maintained, clean and presentable. They also had a good selection of Indian and Triumph motorcycles in addition to other Powersports products. I would purchase from them again and it was a great ride back to Seattle with my new toy.
Jace Hunter
If you're looking for different types of bikes to ride, Brothers Powersports is a great location. The shop is home to a wide variety of Indians, Triumphs, harley-davidsons and everything in between. If you have an endorsement you can test ride just about every bike they have for sale.
Brothers Powersports is one of the best Motorcycle shops I've had the pleasure to shop at. Ian was very knowledgeable about the motorcycles in the shop and was the sales rep I got to work with. He was respectful and patience during the process.
Lorne was the original financial rep that helped me get the deal I wanted and I'm greatful for his knowledge. Lorne worked with me to get the bike down to the price that worked for my budget. Heather helped me understand the out of state sales tax information to help me register the bike back in my home state.
Thank you
Respectfully
The Fat Bob 107
Edward Harold
These guys AMAZINGLY AWESOME. They go above and beyond the definition of service. They knew I had a ride planned after Labor Day. I needed parts and the parts were not delivered on time but, they stayed after hours and got the job finished. I have seen a lot in my 64 years but service and commitment like this is something that I have never experienced.
THANK YOU Abel, Tyler and your whole team. You guys ROCK !!!!
Isaac Lea
Stopped in here when my Triumph Tiger check engine light came on at the start of a multi day trip. They were able to fix it and get me going again in no time at all. Good service and friendly staff.
Danny Steiger
Great experience shopping. Very helpful. Obviously they wanted to make the sale, but they were most interested in me finding what I wanted, and there was no “car dealership” pressure vibes at all. We will definitely be back there for our next bike!
Samual Leggett
They definitly go above and beyond to make sure customer satisfaction is achieved. All sales and service people are friendly and more then happy to help with any possible questions or concerns. The GM of brothers Dave. Makes sure the team is all on the same page and he personally reaches out to his customers and makes sure any issues are fixed and or handled. Thank you brothers for doing what you do.
Ben M
Good service and lots of models on display. Drove an hour to get here to look at the cb500x but wasn't allowed to test ride unless purchasing. Totally understandable because it was their last model apparently but a little disappointing. Would recommend this shop.
David Thomas
Huge shout out to these guys for working with me from the east coast to set up my purchase. The process was a bit slow going at times, but in the end they hooked me up with a comfortable, reliable bike for cross country road trip, and were a pleasure to work with.
Raelynn Rosenquist
My Can Am Spyder RT was being held hostage by the service department due to the recall on the front sprocket. I was missing out on several of our club rides. But with the help of Jesse, in service, and Dave, from Parts, we were able to release her. After finding the part at another dealer, driving 3+ hours in terrible traffic and bringing it into the shop at 5PM, Jesse got the guys to put it back together so I could take it home that night. I am beyond grateful for everyone involved in getting me back on the road!! Thank you
Ben
UPDATE:
Since the first review, my wife and I have purchased 7 motorcycles and a SxS. The whole team is like extended family now, and we can't recommend them enough. We have always been treated fairly with pricing and trades, been offered competitive financing when needed (sometimes better than our own banks), and the service after the sale is top-notch. Give them a shot, you won't be disappointed.
Needed service on my bike (that was not purchased at Brothers) and didn't have an appointment. Brandon got the parts installed in nothing flat and got me back in the woods. Awesome service, great staff and an excellent selection of parts, clothing and bikes. I'll be back, and I highly recommend the store.
Mignon Whitaker
The whole team at Brother's Power Sports was so helpful. I had tried for a month to find and purchase GTI SE 170 jet skis for my husband's birthday. Other dealers didn't return calls, weren't in when they said they would be, and jacked me around on prices (3k higher on invoice than advertised? really?). My last call should have been my first. Tyler answered my questions and called back when he said he would and made everything happen (including delivery) in time! Turns out, Dave the GM also lives about 5 houses away! Happy Customer!! Thank you so much!!
Emma-nems811
The staff is great! Everyone was very helpful, Ian helped us so much. I highly recommend Brother Power Sport.
Scott Summers
I traveled from Redmond Oregon all the way to Brothers Powersports, they gave me a honest trade on my motorcycle and I got the best motorcycle I've ever owned, a CBR1000rr sp. The sales staff is professional, knowledgeable and friendly. I love my new motorcycle.
Raychell Miller Aquino
Best service!! I was searching for a strictly specific bike with a very short time frame, since it was to be a gift. Unfortunately, Indians are flying off the shelves right now and they didn't have any on the floor without ordering it out. So instead of trying to pressure me in to a bike they had already that didn't meet what I needed, they helped me find the closest location with the bike in stock. The honesty, integrity, helpfulness, and biker culture that this business operates with ensures that my next bike comes from them even though I live hours away. Please go to Brothers Powersports for your next baby!
sh0wtime_johns44
Just had a really nice guy help me with a phone mount and did me a solid. 10/10 recommend brothers powersports.
Edlester ED
Great place to pick up you power sports equipment, parts, apparel's and excellent showroom for you choice of ride....
Allen Yoseph Trojanowski, Jr.
The team at Brothers Powersports are nothing short of outstanding! Abel, cowboy, Gabe, Lorne, and the helpful agents in service were fully engaged and provided us 5 star customer service. They took time to order parts for me, give sage motorcycle advice, and extremely respectful. Your paying for a quality product and service. I highly recommend them.
Maddi V
Lauren and Jordan took really good care of me. The place is full of cool stuff and helpful hands all around Thank you for the great customer service!
Pokeimmortal
Very nice people always helpful and jump up to come and walk around with while talking about bikes.
Jon Snyder
Had to cross the pond to Brothers because no one had the bike I was looking for (CRF450RX). Let's just say we are glad we did and probably will take a ferry ride just for parts. All of the staff from beginning to end were friendly and awesome. Strongly recommend buying a bike from these guys.
Some Guy
I get the market but used bikes are way overpriced a 2020 cbr600 laid down with over 5000 miles for over $12k c'mon 👎 friendly staff though …
David Dropkin
Able and his staff in the service department were amazing. Everyone I dealt with at Brothers Powersports was helpful friendly and wonderful.
Gerelle de Guzman
Everyone here is beyond amazing. Heather and Ian were phenomenal at helping me in the process of getting my new bike. Definitely come here!
Mikael Casson
It went in to buy a helmet today just to find out that my bike wouldn't start in the parking lot. Mechanic seen struggling and came out and helped me diagnose the problem. He's found out that the starter died but that guy didn't have to come out and help me but I'm very it grateful that he did. They got some good people working for them I would recommend stopping by.
Lisa Lightbody
From the moment we walked in the door, we had a great experience at Brothers Powersports. Amber greeted us warmly and made us feel like part of the family, Seth (our salesman) was low key/no pressure, and even texted me exactly what the Metropolitan would cost me out the door - so helpful in making a decision. Lorne was great in finance (very thorough) and got us in and out of there in no time, which was not at all what we expected! James did a great walk through with us and made sure all of our questions were answered about how the Metro works. I bought a little Honda Metropolitan, but this dealership treated my husband and I like we bought the most expensive bike in the store. It was an awesome experience, and we are still shaking our heads that this was such an easy and fun transaction.
Nathan Keen
I bought a used bike from them, the sales team was super friendly and out going. They took care of me from start to finish.
I rode the bike home and after a week the bike had a pretty big issue with the drive train. I called them and they said bring the bike in and they would take a look at it. I left the bike with them and they took care of everything to get it back on the road. They had no obligation to fix the bike for me for free but that speaks volumes about their customer service and their reputation. Even when the repair was taking longer than expected they offered me a loaner bike so I could still get out and enjoy the nice weather.
Huge shout out to Anne, and the whole service department.
They could have just said too bad it's a used bike but they went out of their way to take care of me and make sure I was happy. I will continue to shop here for as long as I am in the area.
Zachary Simpson
I worked with Ian today on finding an Indian I have been looking for. Ian was incredibly knowledgeable and helpful, definitely would recommend him and Brothers Powersports to anyone looking for a bike.
Ivan M
Great business taking care of the customer. As a new rider looking for his first motorcycle, Nico was very professional and friendly. Helped me locate what I was looking for quickly and I was able to purchase my new ride easily and comfortably. Siana gave great advice on the services offered at Brothers and answered my questions fully. I was able to get delivery quickly and on time as well. I highly recommend Brothers for your future needs. I'll definitely be back for services and my next purchase! Thank you!
Lynsie Medhaug
Wanted to be sure I took the time to leave a review for this company. Recently we purchased a 2018 PW50 which is a very sought after beginner kids bike, that are very hard to find used and new. I had posted on a motocross Facebook group page that I was looking for one and an employee (Kendall) of this company commented and said they had 2 of them. Literally within minutes of her posting that I got a private message asking if I was interested in a sales person contacted me, which I confirmed I was and within a few minutes after that I got a call from a sales person. I was super impressed with how quick of a response time these guys were on it!!!! That women being so on top of her business saved me more time than I can even describe. I am a super busy mom of three small boys and was overjoyed that the process of purchasing this bike was so easy. The salesperson we worked with was Nico, who was absolutely fantastic as far as communication, helping us figure out paying out-of-pocket versus financing, and was extremely personable. Nico was never pushy. He also waited a week for us to get back from a vacation we were on and still stayed in contact with me updating me as needed as far as which of the 2 bikes were still available so we did not waste our time driving more than an hour to pick up a bike that was actually sold already. Nico was super helpful at helping us wrangle our two small kids (Who of course were besides themselves to want to see all the bikes and toys) as we tried to wrap up the deal with the paperwork processing. All of the employees that we had contact with today were great besides just Nico, especially Sam in the parts department, he was absolutely stellar also!!! Now as far as inventory I was pretty impressed with the spectrum of toys that you can purchase at this company. I would highly recommend looking at them as they carry a very wide range of brands and products which is awesome!! After we left we got some lunch at one of the restaurants right down off the water, it was a beautiful location!! Thank you all for a wonderful experience at Brothers!!!
Luke LeGrand
I purchased a Motorcycle from these guys last week. I found the bike I wanted on their website. It was a blowout special they had on leftover stock. I called to make sure they still had it for sale and confirmed the special price. I dealt with Nico in sales. Very friendly and helpful on the phone. I did some paperwork via e-mail, he was quick to respond and took care of business. I wanted the financing all ready when I showed up as I was coming from further away and they completely delivered on my expectations, it was well worth the extra miles to deal with these guys. I was in and out of finance in minutes. Financing with them was a painless experience! I was then explained my bikes features from top to bottom. The gentleman teaching me about all the functions/features was very polite and courteous as well as knowledgeable about the actual bike. I got a quick tour of the place and it all seemed great with a very polite crew working there. I definitely recommend giving these guys a chance to earn your business. A+!
Kareem Hadee
I was looking for a 2021 Honda Goldwing DCT Metallic black and I talked with Sales Associate Tyler. He was extremely helpful and willing to work with me! I did put down a deposit, and ultimately had it refunded only because another dealership had the exact bike for sale In stock. This particular model and color for this year is a HOT item with the pandemic & low stock. Great sales team experience.
wallstreetinsiders
Everyone at this place is awesome. Todd has been able to locate the bikes that I need, and given me a great deal. The service department recently went beyond the call of duty with a difficult conversion, and the bike came out much better than I expected. Thanks, Nick for the great job. The people in accessories and finance are super friendly and helpful. Best experience that I've had in a long time. Highly recommended.
Gina Kotzin
We have just experienced an amazing team at Brothers. I recently took my sons bike in for service, it was done in a timely manner. I received help with loading and unloading, I didn't feel rushed in explaining what was going on with the bike. They took a thorough report and helped assess what the problem was. I believe they went the extra mile for us, and we certainly appreciate it. I was so happy with my experience at Brothers, I made my way to sales and spoke to a couple of awesome salespersons about another bike and possibly watercraft. Keep up the good work, we will definetly see you soon.
Todd Malone
I had bought a motorcycle that, while I lived in the area, was only serviced at BPS. I live in SW now and sold that motorcycle but needed the service records for the new owner. Amber didn't know initially how to find records that were stored on an old system but she took the time to find them, make copies, and mail them to me and the new owner! These guys are top shelf! I mean that kind of service for a customer from 10 years ago, amazing!
Josslyn Gosch
First time using them for maintenance. Overall they were nice and helpful. Only taking a star off since it said on the website they do wash and dry each bike that is serviced and that was not done.
Izaac Post
Thank you brothers for shipping me my air filter so quickly!
leonard osborn
Brought in my harley in today to have my rear tire change. I had to say best service. I got thank Amber and especially Ann she is the best customer service I had ever encountered. I would definitely recommend and have these great customer service lady's at brother sport service center you are the most friendly professional people I have ever met. Thank you for making my day a wonderful experience.
Chuck Capps
I have purchased 3 bikes, a side by side, and have all my service work done at Brothers! I even have my boats worked on by them. They are always great to deal with, friendly, and unlike some reviews they do give you a great deal! Last time I checked they are not a non-for-profit... They are the go to people for powersports in our area! The sales team is fantastic to deal with and their service dept is always on top of it! I get phone calls updating me on progress and eta of when it will be done. The service is always competitive for pricing too. These guys know their stuff and have a customer for life with me! I want to say THANK YOU to all Brothers employees! Keep up the great customer service!!
Joshua Paulus
I’m so happy with Brothers. When I bought my R6, I was advised by the seller that it was the only place he would recommend taking the bike. They have not disappointed. Bought a set of tires and a visor since. Friendly, courteous and helpful.
Adam Macatangay
I’ve bought 2 motorcycles from here, niko helped me. Him and the sales team deserve a 5 star rating. However, I give 3 stars because the last time I came in to grab some gloves, someone in the parts department made a very rude and disrespectful remark. I’m not sure who it was, but it’s not the man the usually helps me at the parts desk, it was my first interaction with this man. I was with my son, and my son was looking at some helmets that were $600 plus and the man said “sorry, I don’t think your dad can afford that”
Given that I’ve spent a lot of my money here, I don’t think that an employee should say anything like that. Let alone any customer.
Arndt Hufenbach
Great shop, and a fantastic Team!
Recently did the Stage 2 on my Springfield DH, and it's been an outstanding experience, from getting it kicked off (thanks Abel and Kowboy!) , scheduling, parts and follow up (thank you Mariah & Jessie!), and the work done (awesome job, Tyler!).
It's always worth the ride to Brothers!
Skipp Bayless
Heather the finance manager was literally amazing. The best personality ever. Even helped me out to get my bike. She is my savior. This place is great huge selection. If you come in ask for Heather.
Christine Ellwanger
Second to none!
From their sales team, service dept., parts dept. and four motorcycles later; My husband and I can’t give enough compliments to Brothers Powersports!
They’ve always gone out of their way to help us. Questions or concerns, we’ve had nothing but the best experience here.
Brothers has made us feel as though we are a part of their family and when you’re a customer, that goes a long way!
Adam Purcell
I had stripped out a screw hole on my throttle when replacing my handlebars, and I came in an hour before closing. They were nice enough to get me in anyway so that I was able to ride worry free. Can't recommend them enough! I also have to really thank Seth who sold me my bike. He never pushed me but just kept me informed as I asked questions. Sky also really helped me pick out a helmet that best suited me. What an awesome team they have there!
Jonathan Baas
We were greeted by a friendly and knowledgeable sales representative. He wrote up our order for a CRF50F which wasn't in stock noone has any in stock right now. The finance guy happily took our deposit, warned ys that helmets would be back ordered by the time the mike arrived. And, we were off to the accessories department. Very helpful fitting the kid with the right helmet.
Doug Coleman
I picked up my 2014 CTX1300D today. The staff was great and very helpful and I feel I got a good price on the bike. When I got home I noticed the fairing plastic parts were not on properly after they installed the battery. I called and they said they will fix it in the morning.Good service.
Adam McAnish
Just got my used Seadoo from these guys a few days ago and have been having a blast on the water ever since. When every other dealer in the PNW is shamelessly price gouging due to high demand these guys are keeping prices fair and that speaks volumes. Highly recommend. Cheers!
Emad Shirazi
Search: I was looking for a Ducati Diavel, and found that Brothers Powersports (hereafter BP), had what I was looking for posted on CycleTrader. They had high quality pictures of the bike, and some preliminary information about it. They could have added more in-depth info like the number of previous owners, a copy of the carfax, etc. But I don’t remember those detailed information. But I’m sure if I had asked then and there, they would have provided me with the info.
Dealer accommodations: I didn’t have any prior knowledge of BP and being a Ferry ride away, I didn’t really want to spend $30 for a trip back and forth to their dealership “Just to look around”. So, I emailed them in advance with a trade-in value of my Kawasaki that I had in mind, and told BP that if I come over, I want our numbers to be agreed upon prior, so we don’t waste anyone’s time. They emailed me back pretty quick accepting my trade-in value and agreeing to some extend to my offer on the new bike. Since it was a rainy day and they knew I come from afar, BP told me ahead of time that due to safety reasons they can’t allow me to test ride the bike (new tires, rainy day, etc.) which sounded fishy to me, but BP said we will write in your contract that you can return the bike after purchasing it for full refund if you don’t like it for any reason. That’s where I figured these guys aren’t your typical dealership dudes trying to scam you, they actually care about your safety.
The day of purchase: When my wife and I showed up at the dealer, there was a breast cancer awareness run where a ton of motorcyclist had showed up. There was pizza and stuff to eat and the sales manager specifically brought a whole box of pepperoni pizza upstairs just for me and my wife. He realized my wife is vegetarian so he ran downstairs and brought another box of cheese pizza so she can have some of that. Honestly we were mesmerized by how nice these guys were but we didn’t let our guards down cuz at the end of the day, we were in a dealership so we had to watch out for sales guys famous for not being honest people. Seth our salesman however was one of the most down to earth guys you ever met, a polite not talkative young family man who wasn’t there to push you towards buying. He was there to answer questions and generally help you navigate around your new bike and the dealer. He pretty much agreed to all my prices on the trade-in and the new bike and next thing you know we were in the finance office.
Finance Office: In every dealership, this office is known as the shark tank of the dealer. This is were the top trained salespeople sit to rip people off their money, add bogus charges and fake fees to their contracts (anti-theft system, reconditioning fees, astronomical doc fees, and etc.) and make the most profit for the dealer. But not at BP. Due to my short employment background (only 5 months) we couldn’t get a definitive answer from credit unions. But Lauren managed her way around and suggested we can use both mine and my wife’s employment together to get the deal. So that’s what we told the credit union, and they said that is completely acceptable to compile your marital income/years. With Lauren’s help we got a great finance APR (5.29%) on a used bike and with Seth’s help we found the perfect used bike, and with the manager’s help we had a great free pizza lunch!
This dealership was so friendly and earthly that when I was about to leave on my new Diavel, I went by everyone’s cubicle and thanked them for helping us whatever way they could along the way.
I recommend this place and will definitely be back for future purchase.
Ryan Uebel
Had a hiccup and dave came through to resolve the mistake. Quick and efficiently. Appreciate their efforts and hope to continue on with the good service.
Sydney Garcia
I worked with Mariah at the service counter, she was super knowledgeable and helpful. It was all around such a great experience. They got my bike back to me same day, before they originally said! I would recommend to anyone.
Paul Huffman
Friendly Atmosphere and Knowledgeable staff. Large variety of 2,3,&4 wheel fun to fill any action.
Purchased a used ST1300 from Brothers, all maintenance and detailing was taken care of so that I can get on the road! AWESOME 👍 …
Scott Cochran
The service department at Brothers Powersports was amazing. I came to them with a Cbr1000rr that was damaged by another driver and needed insurance covered repairs. Anne was the best and made sure to take care of me and my motorcycle at every step. I didn't have to deal with the insurance companies and Anne made sure I was informed about everything going on. Thank you for the great service and making a rough process smooth and painless!
David Choe
Just got my first break in service on my 18 r6. Had my slip on, frame sliders, and axle sliders put in.
They are very friendly and great people.
I wasn't asking much questions or snooping the lot because it was raining and all I wanted is my bike to be done and go home lol.
They finished way earlier and didnt charge me for the estimate since it got done earlier.
Will be doing all my service here and recommend coming here.
Maybe buy my next bike here if the price is right :P
Michael Antig
MONEY BACK?!?! so I just couldn't be any happier with the service I received at Brothers. I brought my bike in to have an oil leak looked at. A perfect opportunity to run me through the ringer and charge me for everything under the sun. Instead I paid $305 for an inspection and get you a few hours of a technicians time to diagnose and either figure out a solution or fix the problem. Well after three days not only did they find and fix the problem I also got $62 back. All total, I paid $240.88 to have a certified technician fix my bike. Thank you to the entire Brothers team especially Reid, Isaac, and Chris you've made a customer for life .
Haley Fitzgerald
Brothers was amazing from start to finish. Niko and the team had such great customer service. I will only be going to Brothers for any future needs. Fair pricing, honest team, efficient, hassle free informed sales.. We sure enjoy our Sea Doo
5Cent 206
I have been a customer here since December 2015. Between two bike purchases, maintenance, and a lot of parts, I couldn't imagine going anywhere else. Sierra was great during my financing portions, Destiny is always there to help with my parts and has gone out of her way to make issues I've had right again. Mike is a funny guy and very knowledgeable in service, and never fails to make me feel welcome. Lastly Nico, who has guided me through both buys, consistently called me during his off time to ask how the bikes were doing and eventually became a friend. This place is my second home so thanks everyone at Brothers for all you do. REAL passion for bikes and taking care of their customers, hands down the best this side of the sound!
Blair Dell
Professional staff, from sales to finance to mechanics. Very nice facility without any of the 'hard sell' or pushy feel you get at a lot of places. Bought an Indian 2020 Chieftan Dark Horse there and am already planning on getting my daughters bike there soon. Anyone in the market for a bike should at least give them a shot.
Ugly George
When you buy an Indian from these people, you are more than just a sales... MUCH more. They take excellent care of you, and will do what they can to ensure you are happy with your new bike, like I am with mine (2018 Chief Vintage).
Micah Johnson
If you are looking for a place that will take care you with fantastic customer service look no further. Out of the several places I have been there folks are top notch. They are up front with there prices for service as well as timely with any recommend extra service. I want to also give a big shout out to Anne at the service desk for her professionalism and deference to the experts when she didn’t the answer. I look forward to working with them in the future.
miles nilsen
I worked with Jesse and Mariah at the service counter on my side by side. They were great and got me in as soon as they could. Reid did a great job servicing it, it has never ran better. Big thank you to the team at brothers!
Jenna Koser
when my husband and I came to get our Kawasaki250's tires and inspection gone today to make it street legal!! Brandon was really understanding and helpful! When ever we have bike related needs we always go to brothers and so do a couple of his friends! They also have a good selection of riding gear also. Highly recommend this store! My husband is one step closer to having his dream bike done!
Jason Lothrop
Nico and Heather helped me out very well! Super friendly, honest and no bs! I went in looking at a bike that cost more than what I ended up purchasing, and they made me feel very warm and welcomed! I would definitly reccomend doing business with them. Everyone else that worked there seemed very friendly and not at all pushy! Great group of folks!
brandon zutz
So I've been spending money at brothers since 2004. I have literally spent thousands of dollars there. Up until recently I have had great interaction with the parts department and the service department. However recently I ordered a simple carb kit for my quad the the parts guy was super nice but seemed like He was really out of it and not get knowledgeable . I had to repeat myself a number of time as to what I needed and what it was for "which isn't to abnormal if you have ever delt with parts people". I never received a phone call letting me know my part was in, and when I called to see if it was in the parts person who answered was less than professional "swearing regularly while talking to me over the phone". After getting the part home i realized it was the wrong part so I called the parts department and told them my dilemma. Unfortunately for me the guy that answered was the air head. He took down my info told me he was ordering the correct part and that it was their fault, he said my part would be in next week. Well next week came and again no phone call.. So today I went to brothers to see if it was there. Again I get the parts guy that's completely aloof. He remembered our conversation but he never ordered the part.. his next words were well I can order that for you but It won't be in until next week. Well I've already invested over a month waiting for this part so I declined his offer and said I would like a refund. I will take my business elsewhere. I don't know, the experience really sucks because like I said I've been going there for years without ever having a problem. with that said, the Knowledge and professionalism has gone way down hill. Kinda hurts even writing this review because the Nielsons are great and are such a huge influence and part of our motorsports community in Kitsap county. Really sucks to see people working for them perform so terribly and drive business away over a 30 dollar part..
Hope it gets better Brandon Zutz
After writing this review iniatally, I received a phone call from the general manager. This gesture alone shocked me and showed me that the business prides themself on client satisfaction. During the conversation we talked about the issues that I faced. The general manager took my review seriously and made some adjustments to the way business is conducted. He ordered the part for me and called me personally when it came in. She. I went to pick it up and the general manager brought it out to me personally. I could tell that the parts person was less than enthused to see me but I can't really blame him. It's not always easy being called out on poor service. At the end of all this I am increasing my rating from a 2 to a 4 as I am greatly impressed by the way this situation was handled!
Dale Neer
I picked up my 2008 GL1800 a few hours ago at Brothers Honda in Bremerton. I had bought new tires and got maintenance done. Their prices were fair and the service was excellent, particularly from Brandon Schulz. He clearly knew his stuff and was a professional in his dealings with me. I appreciated that.
Carl Michelman
We had a situation with an aging parent, and the sales team took the extra time to notify us of their concerns and send us back the deposit. It was not about the sale, it was about service and doing the right thing.
Bennett Built
Recently purchased a used boat from Brothers Powersports. Upon getting out on the lake noticed the boat was overheating and Dave reached out immediately to try and resolve the issue.
Between Daves follow ups and his service team they not only kept me well informed they somehow managed to get the boat working as needed before this major holiday weekend! The engine issue was something they couldn't have foreseen. My families memorial weekend will now be complete and we will be returning to Brothers Powersports for their Outstanding Service. Thank you!
Robert P
This updated review completely supersedes my previous one related to the purchase of a new 2020 Indian Roadmaster motorcycle, where I posted an overall score of just 2 stars.
Since then, Brothers Powersports staff has far exceeded my expectations customer service-wise for their efforts to rectify my previous disappointment regarding a windshield order mix-up and two concerns regarding suspected low tire inflation pressures and low battery voltage at delivery of my Roadmaster.
Nothing and no one is ever perfect - including me. That said, for me the most important factor when people confront their imperfections and failings is how they react to them. Do they (1) deny, get defensive, and/or make counter accusations, or (2) do they seek to understand, admit the failing, and then attempt in good faith to rectify it? In the case of Brothers Powersports, I’m here to say it is most definitely the latter. They have set the bar for outstanding customer service.
Special kudos/5 stars to Dave, Amber, Heather, the service techs, and the delivery driver who trailered my serviced Roadmaster to my residence at no extra charge. (NOTE: I understand that Brothers Powersports offers fetch and delivery services on a case-by-case basis, and not as a matter of routine.) 2 stars to Abel, however, who disrespected me in an email after the sale. I won't be associating with him in the future.
One item in particular worth mentioning here that is not specific to Brothers Powersports regards Deltran’s Battery Tender Plus battery chargers in general, which I just learned about as a result of my original low battery voltage concern. Without getting into the boring details, my advice is to make sure you get/use a charger, regardless of the brand, that is designed and programmed for your particular battery type (e.g., conventional lead acid, valve regulated lead acid (VRLA), absorbent glass mat (AGM), gel, lithium).
Chase Andrews
Brothers is a great little shop for powersports vehicles. The sales staff is knowledgeable and does not pressure you into any particular bike or ATV. They have a small selection of riding gear. I would like to see them price match like other stores do.
Kelsie Hoit
Can't recommend this place enough! I typically avoid dealerships at all costs due to their high pressure sales tactics, but The Brothers Powersports provided the most stress-free experience I've had purchasing a vehicle. I live in Seattle, and the sales team went out of their way to send me pictures and videos before I made the trek out to their shop.
Kevin Taylor
Great selection of Indian motorcycles and other types of bikes. Abel and Kowboy are very knowledgeable, experienced and a great help selecting the right bike. Dealership has a great selection of gear for all weather types and provides great events for all types of riders.
Don Fogler
Parts department informed me ‘05 Yamaha FJR 1300 had a recall on the TPS. Is that Tire Pressure Sensor I asked. Yes, all FJRs have them was the person’s response. I didn’t think my FJR have tire pressure sensors. Turns out TPS stands for Throttle Position Sensor and yes I had mine checked.
KATHRYN HORWITZ
If your looking for a place to buy motor sports this is the place. When you walk into the store everyone has a smile on their face and always willing to help out. No one is pushy just willing to answer any questions you have. Thanks again for the great experience and friendly faces
Seth Park
I own a Kawasaki, so when it comes to bike parts I have to go elsewhere, but for all my gear this is the only shop I'll use. The staff is helpful and knowledgeable, and the prices are usually within a couple bucks of Amazon.
Donald Sargelis
The Staff at Bremerton Powersports are extremely knowledgeable in all the makes and models of bikes they sell, as well as the parts and accessories department. Abel and Kowboy are the go to guys if your wanting to buy any model of Indian motorcycle. They know there stuff. Definitely my first choice for a motorcycle dealer.
Xavier Overman
Came to get my tires put on ,and ran into some issue that were my fault needless to say they saved my bike and my wallet a lot of money. From sales and customer service I'd recommend any and everyone to come here if your in need.
Tommy Diefendorf
My old pressure washer had the pump go out. It had a Honda motor and a horrible pump ( I bought it at Costco, don't do that!). I talked with Brian Nilsen and he described how important it was to have the right combination of motor & pump, so he ordered me a Honda pressure washer with a Cat pump. I got a good deal, dealt with some very knowledgeable people at the Brothers and got a great performing pressure washer. Great experience, they gave me peace of mind!! Thank you Brian, Todd and the entire team at Brothers!!
Salish Bear
Just purchased a new Yamaha FJR 1300A from Nikko and Brothers Powersports and had a great experience. I had purchased my first bike, a used 2009 Versys from them and had good treatment at that time too. For this purchase, I looked all around Seattle, visited several other dealerships, spoke to several I didn't visit, and at the last minute ended up buying my bike at Brothers because they had the best price and I was confident in their service.
Sales is a hard job. Trying to make all sorts of people happy is tough. And when it is your paycheck it is even tougher. I've done it. Some people choose to take advantage of gullibility and pull every string and push every button to get your money. They prey on your ignorance and establish themselves as your expert. It is basic psychology 101. Although Nikko is in sales, he has never come across as anything other than a genuinely nice guy who would like to help you buy a bike you will like. No slime.
Whole process was painless. And their mechanic or technical guy, whose name I forget but who is always there, does a nice job of explaining your machine to you.
I had other dealerships treating me with condescension, trying to pull old tricks of bad-mouthing other dealers, or giving me pennies for my used bike. Cloak and dagger stuff. I had none of that with Brothers. Just simple help to buy a great bike. I'd put it this way: I would not hesitate to send my friends and neighbors there.
Steve G
Many many thanks to the service crew! I took my bike in for its 10k service recently. They told me to keep an eye on the fork seals, as there was a little bit of fork oil weeping.
Sure enough, later that same day it developed into a fairly serious leak. As I had planned a road trip the next weekend, I was not pleased. Took it back to the shop the same day, and while they didn't have parts in stock, they put in an overnight shipping order for the parts right away.
They worked me into the schedule on Wednesday, and got everything installed in time for me to take off the next day for a 1300 mile run into Canada and back.
Oh, and the parts dept. had *just* the right dry bag I needed to store my mesh riding gear so that I didn't fry in the heat of the Okanogan valley.
Ethan Stuart
Very helpful, knowledgeable and nice. Wide selection and over all a great experience and the only Moto shop I will go to and trust with my bike. Special thanks to Isaac and Amber for taking care of me every time I come in the store. Thank you Brothers
Alison Smith
I was in a bit of a jam needing tires put on at the last minute, and having already gone to two motorcycle repair shops I was really in a bind before I had to get back home outside WA. The BP Team got me in THAT DAY!! I was so impressed by their service team & sales guy that I headed into the parts department and bought a pair of M/C pants and a new chain too. They also have a great bike night Wed. nights - they rode the same amazing route I'd done the day before, and I was only sorry I didn't have time to go with them. Thanks BP!
Bret Rogers
They were helpful and had what I needed would have given them a 5 star but they never replied back through there text service online.
MAIDintheUSA
In July 2017, my husband and I purchased a used Seadoo from a private party. In Sept we took it to Brothers Powersports in Bremerton for a full service plus winterize and to have a couple of repairs done. Amber and Brian from the service department were extremely helpful. The entire experience was wonderful due to their outstanding customer service and great communication . Brian, the Seadoo specialist spent time answering my list of questions, as a first time owner of a Seadoo. Thanks for the education Brian!!!! They printed off an owner's manual from the internet and located a couple of hard to find parts for us. Amber was in constant communication with me as to locating the parts, prices, estimate and my choice to have to work done.
When I picked up the Seadoo the dirty hull was sparkling clean!!! Outstanding customer service is becoming so rare these days...but that's what you'll get when dealing with Amber and Brian in the service department:) I had a similar positive experience when dealing with Matt, Andy and a young lady in the parts department last summer.
I would highly recommended them to anyone. Even those on the other side of the pond. It will be worth the drive!
Jonas Ray
Fantastic place to make a purchase! Customer service from beginning to end was great! Highly recommended, drove past two other dealers to get there.
Brandy Karissa
I highly recommend Brothers Powersports!! What a fun store and a great group of people working there. Excellent service department helped us get back on the road quickly. So grateful to have stumbled upon them. Saved our vacation+++++++++++
Kris W
Jessie in the Service department has gone above and beyond in helping me out with my hectic schedule getting me back on the road with my bike, appreciate everyone these people do if I could rate more than 5 stars I would!
Nicole Aycox
I cannot say enough about Seth (sales) Todd (sales manager and the crew at The Brothers Powersports! From start to finish we received excellent service and follow through with ZERO pushiness that we've experienced during other large purchases. My husband is absolutely ecstatic with his new (Zero Miles) motorcycle!! Thank you to everyone at Brothers who made this an amazing buying experience for us!!
Jordan Hoit
From my first Honda Z50 to a YZ-250F, the people at The Brothers Powersports have always taken care of me. I would recommend them to any of my friends and family without hesitation.
David Jones
I've been a customer of the shop since 2000 and have always had a great experience. Anyone you talk to is so helpful from sales to parts and service. Won't go anywhere else.
Patrick Muhler
I need logistics help shipping a goldwing for a fly and ride. Mandy went way out of her way to help me. The dealership was excellent, very friendly and helpful. I would use them again in a second
ALL4ADV
The service department was very helpful and got my bike done in a timely manner. Mariah especially was very knowledgeable and freindly
Andrew Gocus
was given the very best service from the parts department density is just the best so make sure to ask for her every time had a hard to find part in less than 2 days would come back again & again any time if she is helping very good experience
bill tiff hargis
Friendly staff. Services is great, they never seem to have any indian parts. Overall highly recommended.
Roy Alloway
I got a Honda generator serviced and repaired. Incredibly fast. I think a little expensive but, it was done in 24 hours.
N SG
Love the staff at this place! Very knowledgeable and friendly service. Nico and Ali are great sales staff to work with when purchasing a motorcycle. Service staff are also friendly.
Roger F
Great team at the Brothers! All very friendly and knowledgeable staff. Will always do business with them. Keep it up guys and thanks for everything!
Leslie Burdick
Matt took the time to really listen to exactly what I needed, I am completely happy with his recommendations. I came in on a Wednesday and he had me back riding by the weekend! Thank you guys, I will definitely be back.
Ira Patterson
Great people and fast fair deals. I was in and out in about an hour with deal set over email. Seth was a great sales man and straight forward.
Jim Harper
I'm a local delivery driver and everyone from James who usually unloads me or if I have to go inside for some reason always nice and friendly staff. Hats off to the whole staff!!!!
CJ Berg
Shopping for more toys is always fun and just picked up another motorcycle😁👍 …
Athena Holmes
Excellent service, not pushy, very layed back, large selection. Bought my 2016 Honda NC700X from these guys and love it!
Ed Rutherford
Seth, in the sales department is helpful and knowledgeable. Good selection on a variety of brands and models.
Casey Maggart
It now sell see indian motorcycles. Gave the place a facelift to ro this, so it is not as old looking. Service department needs some improvement though.
Taylor Chapman
Friendly staff. Very clean place. Great selection of motorcycles new and classics
rabar
Came in my sons quad having some issues I was greeted by Miles very professional very knowledgeable very friendly staff are a great customer service thank you my friends.
Gregg Goldsberry
Took care of my bike in very little time. Reasonable prices and told just what was wrong in great detail and cost so no surprises.
Kim LaFontaine
Great inventory selection. Reasonable prices, no sales pressure, and experienced staff. Their Service department is excellent.
Shawna Cain
This place was great for me no pushy sales men and know their stuff.. I went in looking for something I really didnt want because I'm so little and walked out with something i love. Thanks a million seth:)
Paul Marshall
Great inventory of bikes. Always busy and sales people can be hard to come by but I like the place .
Brett Harrison
Brandon was super helpful and knowledgeable, and even though I came in late, which I don't suggest you do, he still helped me and was friendly about it too.
Evan Wendel
Great service! Walked in without an appointment to get 2 bikes inspected for road use and was out withing 20 minutes.
Jacob Everhart
Had a great experience thanks to the service writer crew. Easy in and easy out. Thank you Brothers power sports!
Charlie Orozco
The service department was awesome. Friendly, quick, informative, the way it should be. Anne was great.
Jason Fuchs
Walked into a wonderful greeting and worked a great deal on my purchase. Recommend to all.
J.M. Racke
Great service, large selection of bikes apparel and parts, and friendly and knowledgeable service department!
alexander rae
Always a good selection of new and used bikes, no pressure salesmen and a decent selection of riding gear.
cadisfly
Great positive staff. They go out of thier way to find what you need. The Wednesday night rides are fun.
Dill Winkle
Phenemonel customer service! Dave is fantastic (sales), Heather in finance, and James in Service! Bravo!
chante ksawahe
I has a good selection of odds and ends... But still it's pricey
Keith Galloway
Great customer service! Helped me with special orders and fit for the right size helmet!
Mike Slavin
Great staff, all very friendly. Took me months to decide to buy, but never felt rushed.
Ivan an Forest's Adventures
Big selection of quads side by sides and bikes, good selection of gear that ranges from low price to high end items
Lindsay McDaniel
Always helpful, walked me to the service counter and waited with me. The customer service is outstanding. Always friendly and honest too.
Lauren Fellis
Always wonderful and friendly service here! 10/10 would recommend for any of your powersports needs!!
Mark Treadway
Very helpful parts department got the bike rolling down the road with no problem.
Shani Albright
Got my new to me bike in for 30k service quickly and got everything checked out...this will be a good relationship
Johnny Skinner
I've only been here two times, both times near closing time and each time they have been so friendly and helpful.
Erica Siemens
My boys dream store. Staff are friendly. Good place to get parts.
Lisa Widner
Parts and service are consistently good. Don't know about the rest, except they don't sell gloves...
Steven Howard
Outstanding, people great products And I will return Thank You.
Angel Reynolds
Loved the demo bikes! Good people on the sales floor
Gary Dering
Handle the makes I use. Good service. Convenient location. Helpful staff.
Scott Sargeant
These guys know what they are doing! Great staff and awesome inventory!
Jack Leininger
Great, helpful staff along with excellent inventory makes shopping easy.
Augustin Lamas
Great service an assistance from the service dept, would recommend over other nearby shops.
Rachel Fair
Great sales and finance staff! Thanks again we will be back soon!
Robin C
They have great stuff and what they don't have you can order but $$$
Jason Olivas
Nicko, Amber and Heather provide great service and put up with me lol.
Teri McCoy
very helpful in making desertion on a gold wing for my wife and a good price..
ian murphy
Great buying experience. Knowledgeable and friendly staff as well as facilities.
Steve Witte
Always a good experience and a great time visiting Brothers Powersports thank to all the employees
Kurtis Moter
Brothers Powersports made my purchase a smooth easy experience.
Terry Conkle
Went there with my grandson, very nice, friendly staff. Willing to help, sometimes just answering questions.
David Mueller
Very professional, very friendly. Great place to make purchases.
Eric Carlson
Good selection of Indian Apparel. Nice welcoming staff.
Eddie Chales
They sell some good merch
Robin Richards
Been going for more than 40 years,great people,and service.
Brown_Note
Swheat place, great bikes and great people.
Sorry for the 1 star earlier, that was an accident
Steve Witte
Family like atmosphere
Good times good people 👍 …
Steven Siegel
Amber in service great job above and beyond you are earned 10 stars thank you
Anders Luthersson
Very helpful for beginners like myself. Well price and wide variety
Justin Strebe
Best place to get parts or a new motorcycle in Kitsap county.
Ryan Ransavage
Great knowledge and service in the parts department! Always nice.
Steven Johnson
Great staff. Friendly and helpful, very easy going.
Pat White
Helpped save the weekend of riding. Very fast and friendly.
Nicholas
Very helpful staff
Ashley Ulrich
Love these guys, always kind helpful and friendly.
Jerry Lampsted
Some of the best service and most knowledgeable employees in the area.
Susan Bowers
Good place for bikers. Also, good customer service.
Wade Segerman
Great place to do business treated me right and fair prices
B.J. Jamrock
So many motorcycles! Great service center and merchandise department
Caleb Czimskey
Great family owned company, I definitely recommend it
Kay Mandala
It the only place to get parts for my Honda elet bike
Professor Robert Dodd
Indian motorcycles it's like going into an art gallery at Brothers power sports.
Gwen Aguilar
Nice place 👌 plenty of workers to help 👍 that was Nice. …
Tom Shea
Helpful staff, reputable owners, competitive prices.
Chris Cummings
Very helpful staff, service will answer any of your questions.
John Neer
Got the part I needed. Friendly and knowledge staff
Jim Bishop
Have most of everything plus very polite and helpful
nate “big G”
Best cycle shop in Kitsap county
Me Now
Awesome customer service. Very friendly.
Lori L
Their staff are great and very accommodating.
Daniel Wehmeier
Good place if you want an motorbike or atv
VERNON JOHNSON
Great service and friendly people, coming
back for service!!!
John Ross
Hmm sold me a bike love it
Elizabeth Reynolds
Good customer service, lots of selection.
Stephen Lamm
Will update. Thanks for the call back @GM Dave
Jason Killian
Very friendly staff
19271907 19271907
Great customer service.
TERESA BYERLY
Awesome Service With Friendly Smiles!
Donna Cate
Best people to deal with.
James Brader
Great staff and very helpful.
Thomas Reynolds
It was OK, they took took care of me.
Shane Jewell
Great inventory and helpful staff
Sammy Jantz
Amazing staff, very nice and helpful.
Tom Shea
Great company to do business with!
Dave Setterstrom
Great people great prices and product
Bruce Miller
Knowledgeable sales dept. Good service dept.
Sam T
Really helped me out. Prices were worked out
kathy bevan
Weren't very informative, lacking customer service.
Palmer Forsberg
Cool place. Helpful staff.
Kevin Keys
Best of the best for all motor sports.
Seamus Omalley
Friendly, a little over priced though.
Tony Deuer
Very friendly staff
Candice Ferguson
Excellent customer service.
Darryl wilder
very good they are pros
JoAnn Alumbaugh
No longer a bike shop
Richard Garraughty
Very helpful staff!
cecelia camacho
Very knowledgeable staff
Ryan C
Awesome upbeat staff
Mark Ver Hey
Nice place, nice people.
Scott Short
They keep getting better and better.
Wes Roberts
Looking for a bobber or sled
John Ramer
Highly recommend!
richard ray archuleta
Great selection
jmjacquard
Always helpful!
traci snively
Always helpful
Jay P
Update
Jon Pykonen
Expensive.
jeffrey kilpatrick
Top shelf pro's.
Newly McCoin
Helpful friendly staff. Lots of gear to pick from.
Matthew Herz
Kyle Marcella
Bogdan Vovk
Samuel Howard