Reviews of Cycle Gear. (Motorcycle Shop) in New Orleans (Louisiana).
Cycle Gear
4201 S Carrollton Ave, New Orleans, LA 70119, United States
Description
Information of Cycle Gear, Motorcycle shop in New Orleans (Louisiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Cycle Gear
Sunday
10 am–6 pm
Monday
10 am–7 pm
Tuesday
10 am–7 pm
Wednesday
10 am–7 pm
Thursday
10 am–7 pm
Friday
10 am–7 pm
Saturday
10 am–6 pm
Popular times
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Reviews of Cycle Gear
Employees are very friendly and knowledgeable. Mr. Louis and Nick provide great customer service. I recently purchased a helmet at the location and after minimal use I realized that the face shield seal adhesive was coming unglued. I asked employees if they offered an adhesive product so that I could try to fix it myself. After showing them what I was talking about I was quickly informed that It was covered under warranty and had a new helmet shipped and exchanged for me within 2 days. 6 stars!
Store managers name is Nick. He took the time to explain different options concerning helmets. He made my decision very easy. The other staff members where very polite. I will be sure to shop there more often.
Mr. Lewis at Cycle Gear New Orleans gave me the best customer service experience I think I've ever had at any place of business. He was very knowledgeable, patient and guided me to an awesome helmet/bluetooth set up! I will absolutely go back to him!
Was looking for a new full face helmet preferably a modular Larry was knowledgeable about features and sizes very helpful guy no pressure just good information.
They have a very large selection of helmets
More than any shop I’ve been to lately.
I tried on about 10 helmets and ended up choosing a modular Sedici had all the features I was looking for drop down sunshade even had a Bluetooth headset built in which wasn’t on my must have list as I have a Sena headset already which I planned on moving to the new helmet but now I don’t have to
Thanks you Larry and Cycle gear
Customer service was five star for the simple fact that I didn't have to wait at all to get help finding a helmet the employee simply acknowledge my need for assistance what was important to me in a helmet and what I was looking for and made a recommendation and it was spot on the helmet fit perfect and I also purchased Spike studded bolts for my windshield and a mount for a bag that attached to my guessing and the employee there that was so cool gave me a bag that match the mount for free because he was not using it anymore I was so stoked this was the best experience I've ever had in any cycle shop or for that matter the best customer service I've ever received EVER!
Great place to go, everything is neat and up to date. Staff was really kind and helpful with finding gear I needed.
This store is awesome! The staff is great and really know their stuff. The manager Joe is super helpful and the store is full of tones of great gear!
When I walked i didn't know what to expect im a beginner rider and, the very laid back gentleman name Lewis, showed and taught me a lot about helmets and his experiences this man has been riding since before my time and you can hear it in his voice that bikes is his life🙂. Very Informative person pleased to meet him stop by and talk to Mr. Lewis if you have questions or fears.
Cycle Gear is great! The sales associates are always very helpful. I was in to try on helmets and they were very patient letting me try on quite a few before deciding what was best for me. Speaking of helmets they have a fantastic selection to choose from. I usually buy everything online but with helmets I always want to try them on to see the fit before buying so I’m thankful to have a good selection to choose from.
I was looking for a helmet and they had the best selection by far. Many high quality products and friendly helpful service. 10 stars if I could.
Definitely recommend them, had a great experience very helpful and knowledgeable staff got me setup with exactly what I needed.
They were great help getting my son a correct helmet , and they have plenty in stock
Workers were knowledgeable and friendly. I made it there 30min before and they never hesitated to go the extra.
Went in to pick up some oil and the associate there was very helpful getting the oil filter I needed. I was previously considering buying the RPM membership but had questions, he explained it to me well enough I decided to buy. I’ve been to this location before and every time the associates are patient and willing to help.
First time coming here shop is very nice. They have everything you need for moto/atv. Customer service was great helping me pick out a new helmet thx cycle gear!
Friendly and helpful staff and they had what I was looking for at the store!!!
The staff at this business are incredibly friendly and helpful. I needed a new mirror for my bike and I didn’t know what size fitting I needed. Lewis asked if he could help and I told him this. He said that’s no problem cause we’ll take the one you want out the box and see if it fits. I said really? Well he grabbed some tools and in a few minutes I had a new mirror. I even came back and bought a matching mirror for the other side. Great customer service. Will be back. Thanks guys.
Friendly, helpful, and efficient employees. I'll definitely come back.
Helpful and friendly service. They didn't try to sell me anything thing I didn't need.
Guy that was working there was knowledgeable about products and recommendations. Bought Bluetooth system and he installed it for free. Definitely gained a new customer for all my motorcycle needs.
My Cycle Gear in New Orleans is great. They pretty much always have what I need for my bikes, the prices are competitive with anything you find online, and the staff is helpful and friendly.
I bought tires and Cycle Gear mounted and balanced on my wheels. Courteous and quick. Also got riding boots, waterproof. Great selection, will shop here again.
This time unlike other times at this particular location in the past was pleasant. I was greeted and asked if I needed any help finding anything immediately. The gentleman working the counter was the only (or appeared to be) working in the store the morning I was shopping. I found what I needed and looked around to see what else I could find to finish my project. Upon checking out I was treated well and asked if there was anything else I needed and had a nice chat then finished up.
Lewis provided a great experience. I told him what I was looking for in a Bluetooth helmet and he showed me the options, gave his opinions on which were best, and had me try on multiple. I was glad to purchase the one he recommended and will be back for other needs.
This is a big store with a nice selection, if you don't see what you want they will find it for you. This is a great place with wonderful customer service, Nick was an absolute pleasure to work with:).
Good store with a very decent selection of things to purchase! Usually fair prices and good sales.
Prices are always right. Great customer service. 👌 …
Great knowledgeable employees and a lot of selections. Blake was an amazing help.
Most the guys I've met there are really helpful and know what there talking about. Happy to answer any questions I've had. I'll be sure to keep going there. They got a great diverse helmet selection and will even install your Bluetooth for no extra charge.
There was wide selection of gear to choose from and the prices were very reasonable.
I m very happy I went to Cycle Gear they have everything I needed for motorcycle ridding .
Staff is always knowledgeable and helpful. Helmets/ gear ALWAYS impossible to size properly without trying stuff on 1st, having a cycle gear nearby is awesome.
Lewis was very helpful and knowledgeable about the all of the gear I was looking to purchase.
Went for a quick tire change and that exactly what i received. All staff members were polite and helpful! Also picked up a pair of boots i saw on display which I broke in today.
Dylan was a major help in some gear purchase decisions. Patient, knowledgeable, and not pushy in the slightest. He’s a major reason of my decision to return to cycle gear Nola for my motorcycle needs!
My wife and I went here today, and from the moment we walked in the store, our experience was exceptional! Blake greeted us as soon as we walked in and proceeded to give us his undivided attention and make sure we found what we needed. My wife needed a helmet, and Blake's customer service was very professional and genuine! He made sure my wife found a helmet she liked and that it fit her head properly! Best customer service we have received from any store in a long time! Great store with lots of stuff at a great price! I recommend this store for sure! I'm sure all the employees are great, but our experience was with Blake, and he was really good at his job! Thank you cycle gear and Blake for a very enjoyable experience! We WILL be back!!
Been going here for about 3 years now purchasing riding gear and little things here and there for my bike. Customer service from the staff has always been on point and they are knowledgeable about their inventory. Here is a particular case of exceptional customer service from staff here that has prompted me to write this review. I purchased a very expensive jacket 3 years ago. Someone hit me at an intersection a few weeks ago and I needed a receipt in order to receive compensation for the jacket. I could not find a physical receipt on hand so I took a long shot and called the store just to see if they had any of my purchase history. Well, Nick answered the phone, happily checked but couldn't find my item without a proper date of purchase, of which I knew not. He told me he would look into it and get back to me. Sadly, I thought it was a lost cause. About an hour later, I receive word from Nick, he had diligently combed through past purchases based on the size and type of jacket, found my receipt, and was in the process of sending it to me via email. Elated fails to describe my emotional disposition at that moment. Nick, you are a paragon of fortitude and excellence. A hero, as it were.
It has been said that no matter how well built a wall is it will fall if the individual bricks are no good. A metaphor indeed that society can only thrive if its individual constituents are virtuous or at least pursuing virtue. Well Nick, you are certainly doing your part. For your family, for you company, for your community, and country. For the world. You have shown yourself exceedingly suffused in fortitude and excellence and selflessness. Perhaps you deserve a raise for elevating the reputation of this Cycle Gear location from "a motorcycle gear store" to "Cycle Gear, a place- No! A community that feels like home. A place where I enter with want, with need; but come out filled. Made whole. Materially yes, but also, in a deeper way, spiritually." As Dido said in her late nineties smash hit... thank you. To you and all the staff.
My good people who happen to read this review in search of truth, these are now some of the things I think of when I often pass this quaint little bike shop on Carrolton. So look no further for your motorcycle needs, you've found your place. Peace be with you friends and stay safe.
The customer service and care at this establishment is amazing. The staff are very knowledgeable, friendly and thorough with describing each product. Nick and Lewis are phenomenal salesman and very knowledgeable when it comes to showing customers around the store and helping you pick out the best product that meets your needs. I would recommend this store to anyone that has motorcycle needs!
Guys are awesome and friendly, I will continue to spend my money locally with them
5 stars great customer service very friendly and helpful
They definitely took care of me, put my wheels onto my rims fast, everyone is nice there, I started coming here, because halls motor sports has a guy with a attitude in parts section. But gear here is awesome, got new helmet an 300 worth of shirts from gear lol but yes go here for gear an wheels, they will take care of you
The staff at Cycle Gear NOLA are so very helpful and friendly. I was getting gear because I’ll be a new rider and Mr. Lewis was so very helpful and patient. He told me about the different kinds of helmets and how they should fit, answered all my questions and gave me lots of tips and pointers. This shop has the best selection of gear and accessories for women riders than all the city! I have found my new favorite shop and will absolutely be back!!
Mr. Lewis was super helpful. I think I was in the store for all of five minutes. I walked in and told him I was looking for some gloves for a 2 kids who rides 4 wheelers and the next thing you know I was walking out with mesh body armor! I didn’t feel rushed at all and any questions I asked, he was knowledgeable. Definitely will be back!
I was pleasantly surprised to see that they had a great selection of helmets in stock. Also, Dylan was vary knowledgeable and helpful sharing his own experience with different types of helmets. Was easy to make my decision!
Plenty of gear to choose from. We went to get a helmet and gloves for me so I can ride with my husband. Associate is super helpful and knowledgeable. I missed his name but he is associate #112339.
Knowledgeable,experienced,excellent service…my go to for tires, fork oil
Nick is not only helpful (above and beyond), but is also incredibly knowledgeable.
I had a great experience at this location, 4/20/2021, while shopping for my first motorcycle helmet. The staff (an older and younger guy, wish I'd asked for their names) were very helpful and informative. They answered all of my questions and provided me with all of the information I needed to make a good decision, including suggestions I hadn't considered, without being pushy. I will definitely be returning to this location for future purchases.
I had been searching for the perfect women’s motorcycle jacket and having no luck I headed over to Cycle Gear. Blake immediately welcomed me and went right in to helping me find the perfect jacket and gloves. He even took time to sort through helmets with me and called other locations to try to find what I wanted. His patience and knowledge are unmatched. Great experience, and I’m loving my new gear! Thank you Blake and Cycle Gear! You can’t find a better place to get what you need so don’t hesitate to check them out!
CG New Orleans is the only place in town where I go for my motorcycle gear. They are so patient with me as I know what I don't like or want. It makes it difficult sometimes to find the right item. However, whomever tends to me, it's always with great care and attention. Thank you much!
A really nice store and we’ll stocked.I purchased an Arai Helmet that I did my research on. They had good prices and great reviews.
The staff was very knowageable and friendly. I will return
Very helpful staff. They spent over an hour with me helping me pick everything out I needed to get outfitted for dirt bike gear. Very patient knowledgeable staff
Kevin deserves a raise he's the absolute best thing that's ever happened to cycle gear. From day one as a new rider he has always set me up with the safest equipment money can buy. He's not just a sales person he cares about the riders around here. BEST EMPLOYEE EVER HANDS DOWN.
I can’t quite remember the man’s name that helped my son and I out but he couldn’t have been more acomadating even tho we had no idea what we were looking for exactly. He took the time to answer any question we had and gave us helpful tips as well. The store has what we were looking for and plenty more
Friendly and helpful staff. Quick service. Fair pricing.
Staff is friendly and helpful. Great selection of gear and best helmet inventory in the region. My new go to.
The staff is very friendly and are more than happy to assist with any questions. This is one of my favorite places to shop for gear, so many options, and the prices are more than reasonable. Also, if you can't find what you need, they can order it for you and have it delivered straight to your home.
Krystal is the absolute best. We've walked in on a Sunday a few times now and each time she's been extremely helpful in helping us find the right gear and parts. Easily the best customer service we've gotten at any store ever. We've spent a lot of $ there and will continue to, thanks Krystal!
some of the nicest and most professional people i have ever met !
I purchased front and rear tires for a Triumph Bonneville through two online vendors and tubes from Cycle Gear. I took the wheels to Cycle Gear for mounting expecting to have to leave them. Instead they immediately went to work and had me out the door in about 45 minutes. I’m very satisfied.
very knowledgeable, polite, and friendly. prices are great and have a awesome selection!!!! highly recommended
First I want to start with costumer service is very great I have not received any attitude or aggression with the ppl who work there I feel like the prices is very affordable very clean an detailed store an I shop there regularly for accessories oh an my boy O.G. with the Harley Davidson bike who work there that’s my boy he welcome me with open arms every time I’m there even when the store is not busy while I shop he tells me his bike ride stories an experiences he had in his lifetime very good dude reminds me of my grandfather but this is my review thumbs up keep up with the good work.
Great service. Helpful staff
Got an inner tube for a scooter. Good customer service! Have been back twice for chain locks for my ebikes and got the square link type. Easy to park in the back off Carrollton.
Clerk was very knowledgeable and pleasant. Calmed my nervousness concerning getting equipment.
Yes service was very good and prompt but the only bad thing I’m leaving with is that I was missed quoted on the price of my helmet when the salesman suited me with the helmet and guided me to the right size I asked him what the price was and he quoted $40 when I came back that salesman was gone and another salesman rang me up and my total was a whopping $65 I’m not happy with that I did not question it but I figured the man had made a mistake that is the owner
The guys here hooked me up! Left with a new helmet and lock. Awesome service
Louis was was a great sales person.
The employees have always been super friendly, knowledgeable and helpful. Great selection of products. Blake was very helpful and patient, answering questions and explaining the products to us, would highly recommend.
Great store! Friendly workers had to have a tire mounted and balanced didn’t take long at all, great selection of helmets and gear to go through will definitely be back for some winter gear
I'm conflicted. I bought a helmet here, no big savings or anything, average price. They have a nice selection of apparel and gear, tires etc and it looks well organized. It's nice to be able to see a spot where you can physically lay hands on gear that you might want rather than having to buy online sight unseen. Both salespeople were friendly but the guy I was dealing with seemed like he was rushing me along. I made my helmet selection and just wanted to browse around because there was so much to take in. I tried on some riding jeans but the fit was not correct for my short self and he seemed to take it personally when I passed on them. I'm sure he thought he was doing his job and being helpful but I dont like being followed around when I just wanted to look. I probably would have bought some more items but I ended up just paying for the helmet and leaving. I kinda wish I had been dealing with the other salesperson. I'm sure I'll return in the future but my initial visit put me off.
Extremely helpful and patient for a new rider looking to buy a helmet for the MSF. They were more concerned with educating and helping me select the best fit than trying to sell the priciest or most gear. The three guys there all recommended I buy only the helmet now and return later for the rest, so I could use the MSF discount.
Joe was very knowledgeable and a pleasure to deal with. The store had exactly what I was looking for at a very good price. Job well done guys. We needed this in NOLA. Looking forward to the one year anniversary.
Mr. Lewis along with the rest of the staff are awesome. Very knowledgeable about items in the store as well as on road experiences. Very pleasant interaction....no pressured purchases. A+A+A+
Worker was real patience and helpful with helping me get fitting and finding a helmet plus assist our customers in a timely matter. I highly recommend this store to anyone looking for moto gear
Great store, great prices. You can find a lot of deals there. Also, if you have questions, they pick up right away.
Great knowledgeable service from Nick.
Krystal is very nice and helpful! We have been in multiple times for riding gear and will continue to shop here because of the wonderful service we have had. Thanks again!
Awesome staff. Knowledgeable! Also got my tire mounted and balanced quick! Thanks for all you do cycle gear!!
Very Helpful customer service & assistance
They put my rain suit on me in a storm.. and i bought the best Italian made boots.. best thing I've ever had on my feet.
You need to go here!
Great products and customer service!
Staff is very friendly and helpful. Online orders can be returned at the store with no additional shipping costs.
First time visiting but definitely not my last. The clerk was very helpful and guided me to everything I was looking for.
The manager Nick is fantastic! Very knowledgeable and very helpful. I’ve been to Austin, San Antonio, Houston, Baton Rouge and NOLA is BY FAR the best store of them.
First visit today and not the last. Tons of stuff at reasonable prices. Found Sarah to be welcoming and very informative. No longer have to pay dealer prices and wait on Amazon delivery. Tons of parking in the back.
Very polite, professional and helpful.
Good customer service, they go above and beyond. They're store stock is mainly helmets and jackets. Don't expect mechanical advice, since it's a retail store. You know who you are.
Lots of accessories and gear. Knowledge-based employees with experience with all brands available. Unbiased opinions. Highly recommend
Wish they supplied more variety and stock. No parts sold here except for apparel. Instead of "cycle gear" it should be called cycle apparel. No bike services and very inconvenient store hours.
Great knowledgeable service.
This place is awesome , great staff , the manager is dope! He will help you find what you need and advice you on what you might need he’s straight forward haha. Most def my favorite store keep it up!
Great customer service. Large inventory, lots of helmets, jackets gloves etc...
Great group of people! The old Assistant manager was a great guy but the new ASM is pretty cool too.
Spend all your money here!
Selection was outstanding!! The employees were very friendly and knowledgeable of items. Didn’t feel rushed or overwhelmed. Great deals too.
Very friendly customer service, convenient bike parking and huge inventory
Great customer service Blake Thomas help me with everything from helmets to parts to accessories he goes above and beyond great vibe all around
I went I for gloves, and left with a new riding set for hot weather, a cold-weather balaclava for under my helmet, and not one, but two pair of excellent gloves.
Usually, I'm pretty happy with Cycle Gear. This time, however, I needed a tire changed, but the tire guy wasn't working today. It would be helpful if they put that on their website.
One of the best shops I’ve been to!!! Personnel very friendly and professional. Helped me find what I needed definitely coming back.
Helpful staff, many options to choose from as far as quality gear. Will definitely be returning.
Good customer service, enjoyed my visit, and they were very helpful. Thank you “Jeff from Slidell”
Nice selection of products and friendly employees. Great info on products
Lewis was a great source of info, product was good and competitively priced. All good!
The salesmen were super friendly and helpful.
Absolutely great experience very knowledgeable to plenty of time to help me find the correct helmet that fits. Come to find out I was wearing the wrong helmet for the last 8 years
Greattt staff! Nick has helped me out multiple times. I always check out cycle gear first when I need anything. Thanks guys
Blake was Awesome, helped me to choose the perfect Hemet! Great Experience !
Great costumer service ..
Very helpful and knowledgeable staff. Feels like shopping at a "mom and pop" store instead of a chain.
Always in and out for motorcycle related gear. Salesman are helpful and NOT pushy. Very personable crew over there 👍 …
Outstanding service, selection, IN STOCK merchandise, great pricing and price matching or beating the price of online dealers! I shop NO WHERE else but Cycle Gear, because they're the BEST!
Awesome service . Had my tires when 4 harley davidson shops didn't. Great prices highly recommended
Lewis always provide great customer support.
Been there twice, the staff was super friendly and helpful. Especially to me as a new rider. will definitely be back!!!
A large selection and very helpful staff. I've made this place my go-to for accessories.
Everything you need plus some at CG.
Finally a CycleGear in New Orleans. Employees are nice and helpful. Good place to pick up some gear.
Only place we go for bike apparel and parts we need. The men there really know their stuff
Extremely helpful Sales Staff.
Huge selection of Motorcycle gear.
Awesome location. Parking lot behind the shop.
Definitely worth a stop...
Nick was awesome. He knows his inventory and is very knowledgeable. I will definitely be back.
Great experience! Staff was friendly, patient, and extremely helpful. Really glad I found this place!
Friendly and knowledgeable. Very happy with my helmet and cardo purchase.
Great customer Service and will definitely shop at Cycle Gear - New Orleans again!
Helpful staff and the part i needed in stock. can't ask for much more than that.
Make sure to see Blake, he is awesome and always willing to help. Highly recommend!
Guys here are always super helpful. Wish they stocked more road racing / track oriented gear and parts.
Tire change. Thanks, great bunch of guys and lady. Very friendly and helpful. I had to check their Grand opening.
Having a brick and mortar store is a blessing, courteous staff and always helpful!
Great store with a huge selection!! Its always a joy to come visit Nick and the team!
The service was great And a team members very knowledgeable.
Thanks Cycle Gear New Orleans
Great selection of gear and staff is courteous and helpful!
So kind helpful went above and beyond to make sure we were all safe on the road
They were great they helped me figure out the right helmet size for my grandson
Great location, helpful staff and knowledgeable of their gear
Really limited selection, and they refused to let me make a purchase without giving them all my info. It was obnoxious, and it took forever.
Everyone was super friendly and helpful.
GREAT selection and prices, way more inventory than the Baton Rouge location,
Score? 5 flaming wheelies!
Great customer service. These guys know their stuff.
Very helpful and knowledgeable. I will recommend them and return in the future
The entire staff is very knowledgeable and friendly. No complaints at all
Always a big help. Go to place for parts
Customer services is actually amazing. I would recommend to everyone
Friendly employees, very accommodating, great customer service
Purchased a Bluetooth comm set and they installed it for free.
Love it quality stuff they got everything
The salesman was extremely nice, knowledgeable and helpful.
New place so still has new feel, great products!! Reasonable price
Very helpful staff. Decent selection to choose from.
Not the place to grab a quick replacement battery for your bike. More of a speed shop and apperal place
This location was much more helpful than the Baton Rouge store.
Big help getting a helmet thanks!!
Great deals and customer service
They took my money and my soul.
Excellent
They is respectful and very helpful
Very exceptional customer service
Helpful staff and lots of inventory to peruse!
Excellent customer service.
Friendly, helpful and knowledgeable staff. Pricing is about standard.
Knowledgeable staff Great place larg selection
Very professional
My new spot
Great customer service!
(WHO-DAT!!!!) Lost 4words great service 👍 …
Awesome place the customer service is outstanding
Prices way to high Amazon is cheaper
Great service!!!! Nice staff
Fast quality service
Friendliest staffed cycle gear ever !
Huge selection of motorcycle accessories in the very small setting
very courteous and eagerly helpful
Helping ppl is what they do
Very helpful staff.
Great selection, great employees
Very knowledgeable staff.
Excellent customer service
Great place nice people
Their workers are amazing
Fantastic! MNG is great
Friendly and helpful
Nice attention friendly environment
Very helpful staff
Great place for motorcycle gear
Quick and professional.
Beautiful JOB strong
Great service
Awesome
Best place in town for anything motorcycle. I have two bikes and go here as often as I can find a reason too lol
Very professional service.
Trip- just wanted to thank Nick (store manager) and the other CG employees I’ve had interactions with at the Nola location. These guys are extremely knowledgeable and are always willing to spend some extra time to either lend a hand or explain in detail any questions you may have regarding your bike or potential gear needed for an upcoming trip or your everyday commute. They’ve gone above and beyond on multiple occasions for me!! I highly recommend visiting this particular store.
Awesome store with huge selection, and extremely helpful staff! Highly recommended!
Had never stopped in here, and I’m really glad I did- Everyone was very helpful, and not pushy- never felt rushed- I appreciate that.
Great shop, friendly service. Lots of gear. I am a large guy and have trouble finding riding gloves that fit well. They had severe pairs of XXXL that fit great, so I bought two pair! Good prices as far as I could tell. Recommend and would go back next time I’m in town.
(Translation) Very good service and excellent care
(Original)
Muy buen servicio y excelente atención
(Translation) Staff available
(Original)
Personnel disponible