Reviews of Tousley Motorsports. (Motorcycle Shop) in Minneapolis (Minnesota).
Tousley Motorsports
1400 Co Rd E East, St Paul, MN 55110, United States
Description
Information of Tousley Motorsports, Motorcycle shop in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Tousley Motorsports
Sunday
Closed
Monday
Closed
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
9 am–4 pm
Popular times
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Reviews of Tousley Motorsports
Jon Glenna
Great customer experience. Quickly applied the repair for the Polaris recall and I was able to take delivery within a week of Polaris announcing the fix. Also, the only dealership with this machine in stock! JT was very helpful and responsive to every question. Overall a great first impression and I will be a repeat customer.
Winter Warlock
Jon O and team were awesome to work with in purchasing a new sled from start to finish! Tousley Motorsports knows how to treat and please their customers, I will come back again and again for all my future toys. THANK YOU!
Kirk Hillquist
Another great experience with Tousley Motorsports and Jon Osowski. Great knowledge, great direction, great experience. Tousley has a great selection, and Jon really listens to understand what I am looking for - and what is the best for my family. 3rd purchase from him/them in the last year or so, and will return in the future. I highly recommend Tousley and Jon to anyone. CFMoto FTW!!!!
AJ
We purchased a new Sportsman 110 for our grandson for Christmas. We were very happy with the service we received from Brandon, our salesman, and the rest of the crew at Tousley Motorsports. Thank you, he loves his new machine!
Dan Cunningham
I just purchased 2023 SkiDoo 600 Renegade Sport from Tousley Motorsports. They do a great job and my lead contact, Jon Osowski, is always very thorough and knowledgeable about the handling and performance of the machines. Also dealt with Nathan in their finance dept who made everything easy and efficient. I took my 15 yr old son out this weekend as he will be the main driver of this sled and he was all grins with how great it performed. 2 yrs ago I bought a Polaris 570 ATV from Tousley through Jon and I have been very happy and would gladly recommend them to others.
Scott Schrom
Me and my friend each picked up sleds from Tousley Motorsports! Everyone there made the process so easy. Thanks Christian, Tim, Dustin, and Carrie for all the help! Can’t wait for the snow to fall!!
Tom Hanson
Brionna was our service writer and I thought she did a great job keeping us informed about the progress of the repairs. We waited for the service to be done as we had traveled over an hour to the shop. She helped get us in and out pretty quickly. Didn’t try to up sell us on other service. Would have given a 5 star rating other than we were told 1-1 1/2 hours and it ended up being 2 1/2 hours and the tech could have cleaned the glue from old wheel weights off the rims.
Joe Dvorak
Lee was a pleasure to work with on the phone and in person. He answered all of my questions and moved our Cforce 500 purchase along very smoothly. Very big place that has something for everybody. Really nice waiting area as well! :) Highly recommend Lee and his crew. Thanks!
Terry Cook
Brionna was excellent in communicating the needs my Honda Talon had for periodic services and the tech did a great hop
Repairing my brake lines and performing the 1,800 mile service. I’ve purchased several
Machines from Tousley over the years and will always buy and service
Them at Tousley. See Johnny O. If you’re looking for a new or used toy. He’ll tell it to you straight and be sure you’re happy
When you leave!
Theo Johnson
Excellent experience buying a used snowmobile here. Their team is very knowledgeable of the products they sell, took the time to show me all the maintenance parts and adjustments, I was overjoyed! I highly recommend Tousley Motorsports!!
Steve Ellwood
Very nice, fast, and friendly buying experience. Ryan was knowledgeable and interested about motorsports and vehicles in general. I didn't have to sit and listen to him tell me his life story for hours, unlike other places I've been. Bought a new hard to find sled off the internet from him, and he had the Ranger I'd been looking for, sitting 20 feet behind his desk, so we had a double purchase day. Great time!
Thanks Ryan!
Evangelios Pappas
Needed a completely and utterly stripped/circled cowling bolt taken out that was torqued to the nines. Went in, asked them if they could do anything about it, and within 3 minutes I was in and out and they got it taken care of. Free of charge too! Quick work by wonderful people!!
Tom Houghton
I highly recommend Tousley Sports service. This is the 5th or 6th I’ve brought my Seadoo Spark in to Tousley for winterization and I’ve always been impressed with the service I receive there. This year stood out due to the professionalism of Luke Opel who checked me in and then called me a few days later to tell me that they found a spark plug issue that needed attention but that it wouldn’t make sense to do it until I was ready to put it back in the water next season. He didn’t charge me for any of the tech’s time as the issue wasn’t technically resolved. I appreciated that. I also love that you get $50 off if you can come and grab your winterized watercraft within 48 hours.
Earl
I was happy to finally get my Polaris XP 1000. The wait was long because of supply parts issues. I spent a great deal of time meeting many of Tousley's staff. Very friendly and knowledgeable Sales and Accessory personnel to help me make the right decisions. Lee and Tim were the two salesmen that helped me finalize the sale. Dustin's talents set me up with the right combination of accessories to complete my snow plowing needs. I am looking forward to a long relationship with this fine company in White Bear Lake. You can trust that they will work hard to satisfy their customers. A fun place to visit.
A special shout out to Simon "Yoda" who did a great job on detailing my XP 1000. A big difference that....only the magic touch of Yoda could have made such a difference. Thank You!
Scott Holmblad
Had a great experience buying my first new snowmobile here. I was on a tight timeline and the staff worked hard to meet it. The service overall was great, making it a fantastic buying experience.
Allison Matson
Everyone at Tousley Motorsports was amazing. They answered all our questions and was easy to work with. Buying our new fourwheeler was so effortless and will continue to do business with them in the future.
Love for Animals
Jeff was very helpful right away, great attitude and atmosphere is down to earth just like home. Thank you for making my first purchase of an ATV perfect!
Mathew Sytsma
Drove up from Iowa to purchase a timbersled kit. Garrett Halm was great to deal with. In and out, loaded up with no hassles.
Very impressive dealership, I wish I had more time to look around but I was short on time.
Pappy Sauce
Great sales and service, Jeffery Stanley was an excellent salesman, had great product knowledge and he and Mark Mallery did an excellent job of guiding me through the sales and delivery process of my new 2022 CAN AM Outlander 1000r XT-P. Would recommend Jeffery to anyone!
Nate Reese
Tousley and JT Cook were extremely nice and professional to work with on our new CanAm Maverick Max X DS Turbo RR. Our 2 yr old SXS burned up and they helped us decipher if it was repairable. We switched manufacturers and since my son bought CanAm, we’re going to go that direction. They were very patient and waited for our insurance company to pay out. Very knowledgeable. Accessories were easy to figure out with Kelsey Rathbun and Dustin Kennedy. The finance lady Carrie Mattison did a stellar job and really bent over backwards to help us quickly and on our time frame. Tousley is definitely a professional group!
Jesse Jacobson
Ryan did a great job getting me set up with a Polaris Outlaw 70 for my daughter. The paperwork was quick and they got it ready for delivery as I waited.
Kristine Wanner
Have to say, TMS knocked it out of the park to this lady. Bri, Mark and Oliver went above and beyond to help me in a tough spot. Thank you to all your staff(including the guy who fixed my tire) for their kindness and helpfulness. It is truly appreciated! :)
gary reff
Bought a sled last year from Jeff, had such a great experience, l went back and bought a new sled this year, had the sled ready and the extra accessories that l ordered was set to go, will buy from Jeff again!!
Jon Limoges
Jon O. and the entire staff were tremendous! Jon spent extra time educating me on my new Honda CRF 250F. I’ll definitely be using Tousley and Jon for future purchases!
Aaron Wachholz
Jonny O did a fantastic job as always! Went out of his way with customer service. 5 stars!!
Luke W.
Purchased a bike here and first of all what a great place to spend money. They have so many toys a guy could spend a fortune here and never get enough. Was a little annoyed that I made arrangements to pick the bike up the next day and when I showed up the next day they seemed unprepared for me to be there at all. But it was a minor setback and overall I am very happy with my purchase and look forward to shopping here again as soon as possible.
Josh Hines
Purchased a 2020 Renegade 850 from Logan. He was easy going to work with and helped me make a decision. When something was wrong they offered to make it right for me by delivering my snowmobile to me free of charge. Highly recommend Tousley for fast and easy going transactions.
Jacob Hanke
Service my motorcycle for 4000 miles. Gold certified for service by Yamaha. Service was about 2 hours and costed about $200. Hours were posted online as 10-6, but when I arrived at 9:50 for my appointment, they had changed their hours to open at 9am and I wasn't notified. Thought I would wait in the waiting area and work remotely, but internet didn't connect with Chrome. No real work areas so I had to use recliner. Disappointed that they didn't strictly follow the 4000 recommended maintenance even though I gave them my owner's manual. Looked like their selection of bikes for purchase far surpassed anywhere else I've been, but I'll bring my motorcycle elsewhere.
Ashley Bonsen
Extremely friendly, knowledgeable, and helpful staff. They answered all of my questions and provided great service for our sea doo Jetskis. Fast turn around time also.
Whitney Durbin
They called me saying they got an CFMOTO 1000XL in stock I didn’t even have a deposit until they called! JT was wonderful to work with and boy do I love my new rig!! Thanks Tousley!!
Jeanne Barber
I text Ryan S. To see if they have a certain Can Am and he did! The sale went so smoothly and fast! Very happy with Tousley!!
Peggy thomas
We had a great experience with Brandon and are very pleased with the service and expertise that Brandon and the Tousely crew had. We will be definetly be using Tousely again for our future purchases
Thanks again
Ali Schwartzwald
Lee was awesome to work with, even when I changed my mind the next day on which SeaDoo I wanted. Mike in Finance was also easy to work with. Both knowledgeable in what they do!
Wayne Peterson
Jeff is what a salesman should be. He finds out what the customer wants and finds the many choices at tousley. Just a top notch guy. Thanks Wayne
Brandon Bottelson
Really great place to buy from! The sales and financing guys are the best. Nick and Moh were my team to buy a great Polaris 570. I love the thing! And almost a year later I'm still getting rewarded for buying a Polaris. Just scored free tickets to Summer Jam to see Tim McGraw and Pitbull. The reason for only a 4 star is a lack of that caring in the service and maintenance area of the establishment. They are usually busy which is understandable but I had an issue with my belt slipping when going through even the slightest bit of water...the guy just said it was a Polaris thing...then told me to hold off on a service when I was told to bring it it sooner when I bought it...no sense of caring.
Brian Bangen
Lee was Great!!! Very quick to respond to my email and texts for my inquiries.. Thank You for making my purchase so easy!!
Koua Thao
Awesome place! Logan was awesome. I didn't feel pressure into buying, but I did walk out with purchasing a honda grom. The process was quick, easy and painless. Thank you for the great customer service!
Chris Graham
Jeff (sales) and Rob (finance) were fantastic to work with! No pressure at all from Jeff - he was more concerned about making sure the SxS I bought was what I really wanted and that it fit my family’s needs than just closing a sale. I was pretty indecisive and it took me 3 visits to finally decide and we LOVE our Can Am Defender Max!! These guys were a lot of fun to work with and I highly recommend them - my wife even agrees with me on that 😂! I’ll definitely return to Tousley for future purchases! Thanks again guys!
Robert Lambert
From start to finish, Jon in sales and Mike in finance were top notch professionals who treated me with courtesy, kindness, and respect. I was particularly impressed with Jon’s product knowledge. My buying experience at Tousley was the best “big ticket” buying experience ever! It’s refreshing to see great customer service in today’s market where it seems to be rapidly going away. Great job Tousley and THANK YOU Jon and Mike!!!
Dan Wegan
Lee Busse is top notch , delt with him back in 1985 the first time , great guy .
Luke Eckert
Jeff was awesome to work with. He made waiting a breeze. He is very knowledgeable and informative.
Carlos Garcia
I had a great experience at Tousley Motorsports. Found the exact bike I wanted in tip-top shape with excellent customer service and attention-to-detail. I highly recommend this dealership.
Billy Dinkel
Seriously one of the best customer service experiences I've had in years. The young person who helped me was totally focused on finding me what I wanted and worked to get everything right. 💯 …
Rich Kostynick
I have purchased two CForce 4 wheelers from Tousley Motorsports recently. I was recommended Garrett as a salesman to work with from a friend, and they were right to do so. He is very knowledgeable of the machines we purchased, EXCELLENT communication, was friendly each time, and gives off good vibes! I highly recommend working with him. Also, I did have a question about maintenance and the service department was very helpful and told me to call back with any other questions I may have. That's the kind of service that will keep me going back to them for future purchases.
S Ludolph
The spring check on my Spyder which included an oil change went as smoothly as I had hoped. I had to pick up the trike on a Tuesday morning because they're closed Sundays and Mondays. I was in the Twin Cities over the weekend. Since I worked that Tuesday afternoon (I live 150 miles north of the dealership) it was critical to pick up the trike as soon as they opened. In spite of being closed, a representative called me on Monday to inform me that the Spyder was ready for pickup the next day. A simple phone call makes a great difference. My only concern was that when I dropped the trike off, I had to wait a while before someone came to direct me.
PJ Brown
Was a slow process because of Honda not Tousley. Couldn’t be happier with salesman John O. & everyone at Tousley.
Anne Llarena
This is the address where “The Donut Family” is located.
They are in this location from August 5th to August 9th. 10:00am to 6:00pm.
The Donut Family have this crazy amazing food like mini donut with variety of flavors or toppings, cheese curds, frozen drinks, lemonade and more.
We got a cinnamon roll mini donut, cheese curds and frozen caramel drink! And it is so freaking delicious. The donut is moist and cooked perfectly. The frozen caramel is amazing! This is my favorite one. It’s not that sweet and it is perfect combo to cheese curds! Over all, our experience is GREAT!
They staff is kind, nice and well-knowledge about the food they are selling!! Thank you, guys for the amazing food..
Ryan Chapman
Tracy went above and beyond to help me install my hitch trailer (spent an hour and a half out of his day to help get it get it installed, all out of generosity). No pressure buying the bike and was very helpful with any questions. Check this place out.
Rick Carlen
Jonny O is great to work with. I don't know who the finance guy was, but he was also great to work with. I'm writing back because ever since I wrote my review, my E mail in box has been blowing up with unnecessary ads and junk. Every 15minutes. I'm sorry I wrote the review now.
Les Naomi Cordes
Went to Tousley Motorsports to look at a CFMoto side-by-side. Just look. Well, long story short, I ended up signing the paperwork to buy one. They had low enough interest rates for financing I didn't have to make a special trip to my bank to close the deal.
I even purchased a plow for my S×S at the same time, as their prices are competitive.
Happy owner Les
Brock Tice
I purchased a new CBR500R, I took off a star as they were always so busy that I never really got to talk to anyone about it before buying, visited a couple different times. Maybe just par for the course as it's spring and everyone everywhere is short staffed. Everything else went smoothly. Coordinating pickup with Jeff was a breeze.
Alan Boyd
Ever other place to put tires on my bike was either booked out a month, didnt have the tires, or didnt want to do it. I was in and out with in 2 hours
Ryan Coleman
Service department is amazing. I had just brought my sleds back from Colorado and needed the clutches adjusted back to sea level. I brought my sleds in on Wednesday and was promised they’d be ready for pick up by end of business Friday. Tousley had the sleds complete Thursday early afternoon and under budget that I was quoted. Thanks Tousley Service Dept!!!!
Bruce Peck
I thought they did a great job. Even with all the difficulties going on whereas me changing the plan, the weather not cooperating, at the end of the day did they did great. I have a rather large trip planned for the summer again. They’ve been getting the motorcycle ready for large trips reliably for quite some time
Joseph Levercom
Went in on my lunch break to check out a used polaris and was greeted promptly and made an offer and was accepted with out much back and forth with Ryan as my salesman , came back and finance was quick overall had a great experience. machine was ready to go with full tank of fuel and just a great experience with my purchase overall
Brian Rahn
I have been looking at used ATV and thought I would look at new product.
Tousley had the best options and selections for me.
The CFMOTO brand became a new product of interest for me, and because of the service at Tousley, price, product availability, and JT, who walked me through everything, I ended up purchasing a CFORCe 600 touring.
Every question we had, JT was knowledgeable and also walked us to a person in the department we were asking about. He made introductions and all contacts were extremely helpful.
So a complete win by the entire staff.
Online inquiry
Best sales rep I’ve had in a long time (JT) he really deserves a shout out.
Accessory desk and department.
Service department t had everting in boxed, put together, and ready to roll for me.
And even the dreaded finance department! We all dislike that part, but everything was as it should be, great conversation, and they even brought in someone from service when I had a question about a part that was I familiar to me on one of the accessories.
I have no affiliation with Tousley, with the exception of I now am a long term customer.
Peter Doran
Thanks you Tousley team for putting the customer first the skidoo 850 has been an amazing sled to chase snow with 2450 miles of snow chasing I think I got it past braking mode 😳 2020 and 5500 miles on it now and still as amazing as the day I got the 🚀 …
Brian Gallmeier
Incredible dealer, great people, tons of inventory! From The owners, Zach and Tim at the sales tower, Mike and Rob in Finance, and of course Jeff our sales guy.
They coordinated the purchase of 2 jet skis, 2 ATV’s, and 2 trailers, in and out in an hour. We even purchased 4 of Tousley’s extended service contracts!
Certainly, when it’s time for service, or new machines, we will be back!
shelly dutilly
Awesome place, people were than willing to help me out. Talked with Christian the salesman and Nicole who was so happy to order some asseories for me. So far excellent, we'll see how it goes when I pick it up this weekend. -:))
Nelson Cruz
The people were friendly and helpful. Answering any and many of questions I had my wife had. They finished earlier then stated which was fantastic cause I can ride for the holiday. I plan on shopping there again.
Lori Auringet
I am very happy with my new can am was so excited when Lee called me and said it was ready he went over everything with us and really was professional and very patient with all our questions I couldn't be happier ☺️ 😊 ❤️ …
Dave Kuret
John at Tousley was wonderful to work with. John answered all our questions and went through the entire UTV before we finished the deal. We would absolutely buy there again.
bryce rodewald
Customer care is awesome! Everyone is so friendly and willing to help and make sure you are being helped.
Mark Renstrom
I kept snapping my winch cable, this team put it back together for me QUICKLY!
Bree was my gal the entire time they had it, she kept me up to date even when the part they needed wasn't cooperating on being delivered to them...lol.
Thanks Bree!! Tousley sports center has an awesome employee in customer service for the service department....I would give her a raise to keep her there!!
Myra Stallworth
Thank you Lee. My sales guy took the time to talk through what I was looking for so I was satisfied with my purchase.
Tony Devich
So far the service desk folks have been very helpful in what I needed,plus they're happy about helping, a plus on that
Tlm Potter
Thank you to John! Not only did he answer all our questions, he also followed through with contacting us when the Uforce arrived. Great people, excellent customer service. Will return!
Kolten Kenyon
The salesman over at Tousley are beyond easy to work with, very charismatic and knowledgeable. Always get you in and out quick and make sure to put your needs first.
Jon Bishop
Great place to buy toys, parts or apparel from. Jonny O is a great sales guy to work with as well. They will get you what you need
Cyril Michael c
They made me feel like a friend and welcomed me with open arms Christian was the guy that helped me with the whole experience he made me feel like one of the guys not just a customer if I could give 1000 stars I would highly recommend this place
Christopher Lyste
Ryan and the team did an excellent job getting us into our new commander xtp
David Hechsel
Lee Busse is the best sales person ever !! He knows what he’s talking about, full of knowledge knows all the dos and don’ts and he’s super helpful I would highly recommend Lee and Tousley Motorsports.
Kevin Ghiloni
I had a great experience. Everything went very smoothly!!
Zach Arcand
It was very quick and very professional. Austin the salesmen was very helpful with all my questions and very nice.
Trudi Canfield
Super helpful, knowledgeable, friendly and patient! Top notch service!!! Thanks JT!!
Lani Millam-Lacbayen
Other than the long wait to meet with the financial advisor, other than that my experience was amazing. Jeff was very helpful and very knowledgeable with the products.
dan kelly
Ordered a Polaris general side by side and got it in 3 weeks later. Exceptional service and was always kept in the loop through salesman Jeff
Russell Peterson
I have used Tousley Motorsports for service for my 2010 Wakepro 215 for years. The staff members are unfailing courteous, the service efficient and thorough.
Sara Sanborn
Our sales rep Jeff was friendly and knowledgeable about all the machines we asked about before we decided on a Polaris. Our entire experience was top notch!
Matt Butchko
Jonny O was excellent in explaining everything and how the UTV worked! Mike in finance was great to work with. Ted in service was very outgoing and tuned up the purchase perfectly !
Michael Green
Nobody likes to bring their recreational equipment in for maintenance or repair. It's generally expensive, always time-consuming, and our fun is put on hold for the duration of the service.
That being said, the Tousley Service Manager, Matt, and his service staff make the experience as pleasant as it possibly can be. The folks are always pleasant, knowledgeable, and thorough. I've been a customer for over 25 years and recognize that the whole vibe of the service department seems good under Matt's leadership.
The older gent in the parts department, John I think, is top-notch. Friendly, helpful, and very knowledgeable about part and product options for my Wings and Reflex.
Like just about everyone else, I don't LIKE coming here but when I need to, I know my needs will be well-served.
Doug Benson
Super nice place, great buying experience. Garret was very helpful to me as a first time boat owner. Time to go hit the lake!
Derek “Deerock” Sample
I spent some time with Steve, in parts, and he spent a lot of time helping me find a part and if it was the correct part, etc. I thought I had the right part number and it turns out I didn't and he saved me some money since the right part wasn't available and on back order. I would just had to have returned the 'wrong part' that I thought I needed. I highly recommend talking to Steve when you call in there as he is polite and patient and definitely full of knowledge. :)
Brooke Monsoor-Bonkowske
I am beyond impressed with the service we received for my father in-laws arc. Tousled took such amazing care of him. They worked with the manufacture to make sure our warranty was honored and went above and beyond in the area of customer service!!! They even loaded the atvbon to the trailer so my elderly father in-law would not have to worry wince all of the repairs were finished. I honestly could not have been happier with the service we received. Working with Shad was easy and he was always in contact with us updating us on the process. He even checked on us after the tab was returned to our home to make sure everything was up to par. Wonderful business, customer care, and employees. I highly recommend Tousley to all future customers. A+ service.
Deb Amsler
Buy your utv from here. Excellent folks to work with. Shout out to Garrett, Mike and Ryan... Thank you!!!
Yan Vorobyev
Had a great experience finding my motorcycle to buy here. Lee the salesrep was very helpful and informative. Lee showed me that he was invested in my purchase just as much as I was. He went into detail about why “I need this and don’t need that”. Lee made me feel like I was one of his friends shopping for a bike. 0 pressure and absolutely amazing service. Will be buying my next ride here for sure. Thank you Tousley!
Shelly Erskine
Attention Can Am: This store is the best! I had a trailer issue in which the service department went above and beyond any expectation I could have imagined. Adam was professional, courteous, responsive and overall - Amazing. Please notice Adam when it comes time for promotions, his customer service skills are above reproach. Matt and Joe from service were also very attentive.
I have also purchased a number of recreational vehicles from Lee and ALWAYS have a good experience. Overall, the staff (Service, Sales, and Parts) are exceptional people to deal with. Adam - Thank you.
Chris Hartkopf
Came in recently to trade my last purchase from here, the banks weren't able to work with me on the trade, but the sales and finance team was still very helpful and kept trying to get me my trade even after I had accepted it wouldn't happen till next season. Huge selection, friendly knowledgeable staff, lots to see!
UPDATE: After posting this review, a salesman personally called me to thank me for the positive review and remind me he will keep in touch with me about inventory that may interest me over the winter months. Great customer service!
Tracy Newman
Jeff in Sales was great to work with along with Dustin in service to get a windshield wiper added before the machine left the building. They helped facilitate all aspects of the transaction.
Tucker Nauss
Great people and easy to work with would definitely recommend going there.
John NELSEN
Both of the service people were really great to work with.
Garland Port
Had a great buying experience with Brandon Coleman
Justin Grimm
Wonderful sales and service staff. They are always there to help in whatever way they can. Special shout-out to Dustin K and Jon O. Thanks Tousley!
Bob Runman
I am building a Snowmobile in Florida out of a Polaris Slingshot with our Bullet Speed quad conversion and Mattracks Tracks. Mike Boxell The parts manager helped me sort out what I needed to make this happen!
Jarod Platzer
I had the pleasure of working with Logan in Internet Sales. He was always available and willing to go above and beyond. He was always friendly and made a point to always say how much he is looking forward to working with me. I would recommend Logan and Tousley Motorsports to anyone. In the end I made the decision to purchase my CF Moto 600 Camo from them based on the hard worked and great support I received from Logan. Keep up the good work and hope to purchase my next toy from you all next time! (Side shout outs go to Avery in accessories for giving such great support and Jess in Finance for making this a quick and easy process.)
DIRTYSOCIETY
First time stopping in and I must say wow! Place is huge ! Really clean kept facility. Plenty of riding gear clothing ect. And plenty of machines new or used to drool over. If your passing by it's worth stopping in for a peek non the less.
Mike Sombrio
I've been shopping around the Twin Cities looking for a new ATV. I just brought one home today from Tousley Motorsports.
Lee was my sales guy. He was awesome! Very knowledgeable and easy to deal with. Not pushy at all. Most importantly, my wife liked him too!
I'll definitely be going back to Tousley when I buy my next recreational toy.
Mike
Centerville, Mn
Mike The RedLeg
No response. I submitted a request for an estimate for a repair on my atv to replace a broken shock. I never got a response. I submitted through their contact page so it's not an issue of spam filtering. I also called the next day, no answer in service department, I left message, but no call back. It's too bad, When I first got my atv years ago, I had a really positive experience with them, but now, it seems they do not want any business.
Updated. It seems maybe service dept could be hit or miss. As mentioned above my 1st experience with them was very very good. The second not so good. More recently however, I gave them another chance, and glad of it. They were really busy and backed up for weeks, and i wasn't in tremendous hurry, just wanted to get in so they put it on the schedule. They were reluctant because my atv is a little over 20 years old. Like many places they are hesitant to work on machines that too old. I was happy they made exception, one because I had in there before and Service Manager is a fellow veteran.
G. GIBBS
I ordered a product through them via Amazon. It showed up a bit beat up to say the least. I contacted sales/customer service and Evan was all over it and corrected the situation wonderfully. Customer service here, especially with Evan, far exceeded expectations. That one simple act will result in more business from me as well as others I ride with for sure.
I wish I could give a bonus star since I simply never see this kind of response or action taken by any company, or at least very few.
Great job, please keep up the wonderful service and I look forward to purchasing from you in the near future!!!
Matt Bibeau
Good quality service and staff. Very knowledgeable!
Jacqueline Jankowski
I have to admit it's been a while since I've gone to Tousley for service. This last time was absolutely outstanding! My mechanic John turned around that bike with a new tire and oil change in record time. Not only that, but he wanted to make sure that the bike was working to my preferences. He actually milled a part to help my small stretch of the hand reach my brake lever with a reasonable amount of force after getting the air out of my brake line. For the women riders out there...this is the place to go. You are treated with respect as a rider and an owner.
Emily Fischer
Tousley Motorsports in White Bear gave us a fantastic experience. The customer service is exceptional; we called a couple times before going in and all sales reps answered our questions and addressed our concerns. Nick in management was very welcoming and made certain that our purchase went as smoothly as possible. Mike in finance was helpful and informative as he broke down different price factors. Danny in sales was friendly, providing grade-A service for our purchase. Highly recommend for all types of motorsport purchases!
Tyler Fairchild
Nice,Clean, location with friendly staff. They set the accessory for my atv off to the side without me even having to ask because they knew it was the only one available in MN, and they even helped carry it out to my car. Great Service, thank you.
Matthew Toensing
Great place if you're looking for your first ride. All around it was a great experience. Tim the sales guy was cool , patient and sold me the bike I wanted. The next step was seamless. Mo in finance was so efficient and found the best options for me real quick. Had an awesome experience with you guys.
See you guys again.
Thanks!!!!
Mr. DW
I would drive from Montana, New York and even Alaska to arrive at "Tousley Motor Sports! I purchase alot of things throughout the year and the one thing that makes me buy is how I'm taken care of. If you need a Snowmobile, Dirt Bike, Four-Runner than "Stop reading these reviews and go see (J.T.) At TOUSLEY MOTOR SPORTS! Trust me you'll be "Happy you did. Everyone and I mean "EVERYONE at TOUSLEY are just good people running an honest business!
There's no other place to go!
You need service-Go!
You need parts-Go!
You need big boy toys-Go!
You want to be treated beyond great-Go!
This is my review as I only, leave them if they are worth leaving!
Way 2 Go TOUSLEY!!!!
Thomas Signorelli
Mike in finance and Paul in sales hooked it up with a new Sea-Doo. Ben in accessories did a good job too. Mike got me a good rate, and Paul handled everything else. Seems like a good operation and I didn’t have to go there at all, did almost all of it over the phone. Went great!
Val Strub
Steve in Parts went above and beyond looking up some items that were very old for my modular helmet. Always great service, thanks!
Ko Hang
First to get the Honda Rebel 1100 DCT from Tousley Motorsports and rode it home in this beautiful 35 degree MN weather. Awesome enthusiasm from both Logan and Mike on my first motorcycle purchase. Quick and easy out the door service. Thanks
Jason Herron
Great service! Friendly and helpful employees
Lauren Sherlock
I worked at Tousley Motorsports over the summer of 2017. As a college student, I got thrown into my first full time job as a service receptionist. Right when I first started working there, I did see some bad customer service by an employee or two, but the owners, who are extremely awesome and personal, along with their amazing HR, fixed that problem. After we got a new service manager, Jim, I noticed he really tries his hardest to improve things in the service department. Matt, one of the service writers is on top of every single ticket he has open, from what the machine is/what's being done on it, to the exact name of the person that owns it. From reading some of these reviews, I guess a lot of customers don't understand how difficult it is/a long process to get a warranty claim approved or to get in a pretty hefty job. The Tousley technicians are amazing and do some awesome work, trust me, I've seen it first hand. With great salesman that can articulate specifics about the machines Tousley sells, to the service team that tries their best with all that their doing, and to their higher department with such cool owners that take things very seriously about their family owned business. Tousley really is an amazing motorsports company.
Shannon Thorsell
Professional and friendly- overall very easy to work with!
kim lilledahl
My husband and I had a fantastic experience at Tousley Motorsports. We were in the market for a side by side and had been looking for awhile. We had a chance to visit the store and talked with Robert Cullen. We told him what we were looking for and he helped us find the perfect machine at a very reasonable price. Mike Bauer helped us out with the specifics, Mike in parts and accessories helped us find a few extras we were looking for, and Mo Aivi in finance helped us close the deal. By far one of the best buying experiences we've ever had. If you are looking for a new toy, make sure you check out Tousley Motorsports.
Adam Last
The sales staff is pretty good. Their selection is pretty good too. I had a great experience buying a new motorcycle there. I am giving 3 stars because I was impressed by the sales process and the selection- I am NOT impressed with the service department though. Management seems to keep it understaffed and everytime I have had to bring my bike in, its taken a really long time to get any type of work done. I know the techs are busy, but why management keeps service understaffed is beyond me. If it was just a "normal" sales process, I would rate them with 1 star because I am really disgusted with the service department wait times. Steer clear of Tousley Service if you want the service done in a reasonable amount of time.
Lisa Heimerl
I bought a new snowmobile for my husband for Christmas from Brian. Brian was very helpful and reassuring. I also worked with Mike and the experience was the same. I never once felt like they were talking down to me seeing as I am a women and buying a sled on my own for the first time. Thanks Brian and Mike. Kudos to Tousley Sports.
Craig Peterson
Built and purchased My 2015 Victory and we had a few bumps along the way but overall very satisfied with the purchase. The only thing I would say is that the sales department should consult with the service department before making promises that can't be achieved when it comes to accessories and upgraded parts. Good overall.
Dale Karels
I inherited a Goldwing trike from my dad. I brought it in for a oil change and a front tire. The service advisor (Tyler) took the time to review list of scheduled maintenance. I had them do all of it. The mechanic Alex did the work. All of it was done with care. Thank you Tyler and Alex .
Jessica Staples
UPDATE.....I forgot to update my review. We did get a call from Tousley and they fixed the hubby's 4 wheeler. He was super happy. Going from 1 to 4 stars.
We will never go back to this establishment. We've had the winch cable replaced more then once and it's broken after one snowfall. Anyone who has a 4 wheeler knows this isn't cheap. The last time it broke, it was supposedly under warranty but the hubby still got charged. He was then told that someone would get back to him. No one has gotten back to him. The hubby has called and emailed several times and we've received no response. Guess what? It broke again. We will not be wasting our time or money going back to a place that can't even return a call or honor a warranty.
Amanda Peterson
Last weekend my fiance and I went to Tousley to purchase my first motorcycle. We worked with a handful of people to make my dream a reality. I purchased all my riding gear from them and was very satisfied. Not many places have such a large selection of womens riding gear. We worked with Tracy to purchase my motorcycle. At first things did not start off well during the initial negotiations. Tracy and a another sales men were quick to rectify the situation and I left with keys in hand that day. All in all I was satisfied and would work with them again.
Jessica Wilson
Long story short it was one of the best customer service experiences I've ever had. Matt in the service department was awesome and did everything to make sure all my needs were taken care of. And to top it off one of the ladies in the store turned on the Xbox so my kids could play while we waited. I had a great experience and will be back!
Joe Hoffman
Some people are impossible to please. I am often one of those people but the half dozen experiences I have had with tousley have all left me impressed. The level of service I've received from Joe in the service department is rare to come across, even in the best of times.
Kevin Kron
I was just in for my first oil change. I did not buy my bike from Tousley but I did have a good experience with their service department. It was a little expensive but I felt that they did a very good job tuning my bike up. It drives completely different from when I brought it in (in a good way). You know what they say, you get what you pay for. Thanks Tousley. I will be back.
Chris Amis
My wife and I met Tracy on a Saturday evening. After 5 years she finally gave me the thumbs up on buying a motorcycle . We toured the sales floor to look at the different bikes and got a lot of ideas on what we liked and didn’t like. When we met Tracy, what we enjoyed first about him was the fact that we had a casual conversation before we even talked about what brought us to Tousley. He gave us ideas to think about and steered us into a area that we had not thought about before. Meeting Tracy made me and my wife comfortable with our decision , we felt that he cared about us as people and not as a sale. If we have anyone looking to buy a recreation vehicle , we would recommend Tracy to anyone we know.
Mitch Dow
Stopped multiple x over the past 24 mo. Jon always recognized us and was attentive (even when we weren't buyers). When we were ready to buy though, we made sure Jon got our business, and we bought TWO new RZRs. We felt he truly earned our business and as such we drove 4 hours to buy from him and past 2 alternate Polaris dealerships. Avery in accessories was also very attentive to our requests.
Tony Semo
I brought a tire in for mounting and balancing from my 2001 Harley roadglide. Rim and old tire was off the bike and i provided the tire. I arrived at the service counter at 3:07 pm. Adam the service manager, said it would be done by 6pm. At 3:35, their was a balanced tire on my rim. Cant thank the tech enough. His day was over. He took it upon himself to do the job while the service writer was dealing with another customer. Outstanding service. Highly recommend their service
Terry Bishop
Tousley Motorsports has been around a long time, I have had work done on my motorcycles there and have no complaints,
The Sales dept has always been a different cat..
They do have quite the variety of new and user motorcycles on the showroom floor.
But last time I was there, on a Thursday afternoon, looking at motorcycles,
not one sales person even stopped to ask if they could help..
they all walked around as if they had better things to do than to see
if I was interested in one or answer any questions...
there are two young ladies at the front desk who couldn't bother to acknowledge me as I walked in either. quite odd.
Tammy Squires
My husband and I were in the market for a cruiser bike and Jon O. was very helpful and knowledgeable in helping us find what we wanted. Jon was not pushy and did not pressure us into buying before we were ready. I have never met a better salesman. If you want a straight shooter Jon is your man. Thanks again Jon for all your hard work!
Daniel Crowl
I recently purchased a used Kawasaki Concours 14 from Tousley. They were very helpful and accommodating getting my trade bike in for appraisal by picking it up at my house so I wouldn’t have to ride it to the dealership. The trade price was fair. The deal I got on the Kawasaki was fair. Jon Osowski was a great sales Rep for Tousley and I’m more than happy with my choice in dealership. They even delivered my new bike for no charge. I recommend them as a business to work with.
Rodney Baldwin
The Internet sales department was great! Troy had me financed before I even got there. Aaron was also awesome to work with. Promptly greeted me when I got there and was very informative about safety gear, warranty and other products. Thanks for the impressive experience!
Carl Meyer
The service department did a great job. Tyler in service knows his stuff and was great to work with. I will be doing all my service work with theses guys!
CJ Stahlberg
We recently bought a new Polaris RZR from Tousley. JT our sales rep was fantastic to work with. We had a major issue that threatened a long planned trip. JT and Joe (service manager) made sure we were promptly taken care of and it was resolved immediately. Good folks to work with.
Joseph Petrusa
After some misunderstanding the with trying to get the Navigation fix the Dealership really stepped up and made the whole experience a awesome one. They really went out of their way and took great care of me. The customer service was over the top. Don in service was great and Aaron in internet sales really tries to go out of his way to try to make you happy even after the sale. Aaron even scheduled things for me on his day off from home. You know sometime people posting reviews need to be patient before posting a review, I know I was over zealous in the past.
Jim Fleming
We had been looking for a used side-by-side in good condition for some time. The team as Tousley Motorsports was great work with and they had the perfect one for us. Nick followed up quickly and Bill jumped in to help when Nick was unavailable - they made a great sales team. When it came to the paper work, both Zach and Mo were on top of the numbers and had all the documents ready to go making finalizing the deal seamless.
Andre Tramm
I bought a 2019 Polaris ranger 900 XP from Tousley Motorsports earlier this week. I had a great experience working with Jeff. He was able to answer all of my questions and direct me to the machine that best fit my needs. I would highly recommend buying a machine here.
Chad Lamp
Had a great experience today buying my new Seadoo at Tousley Motorsports. Worked with Lee and Avery and they were great! Very knowledgeable and friendly and just had a great experience. Ill definitely go back and buy there again. Thanks guys!
Jeff Wick
I bought my fantastic Harley Davidson here. The correspondence of Nick was so good that we were able to do most of the work over the phone. When i picked up the bike the paperwork took no time at all amd the service ream had the bike shiny and running perfectly. Thank you Nick and Tousley Motorsports!
Kevin Tracy
Went in to look at purchasing a new Polaris ranger. We were helped by Tracy, what an outstanding straight forward guy. He really helped my wife and I find what we wanted and guided us through the process. Great customer service, we will definitely be back to purchase more toys from Tousley and especially Tracy. Thank you!!!
Roger Heckmann
Over 2 1/2 weeks before parts where ordered. Dud not get machines back for another 3 weeks. Frustration.
Mike Wahl
I have bought 2 bikes from Tousley Motorsports. Both times with Jon and it has been a great experience each time. They have given a fair price on trades and Jon has always taken the time to find the bike I want and stays within the budget you give. Great place to buy a motorcycle from.
Lincoln Johnson
I recently bought a can am renegade from them and am completely pleased with the service. They are very friendly and cooperative. The internet sales department is outstanding and couldn't do it without Aaron Johnson's help. Only thing better they could've done is reset the engine diagnostics codes.
E Juk
***edit***
I went in to pick up the face shield and I talked to Tim, manager, who actually read my previous review and very much took to heart my dissatisfaction. I appreciate that he took the time to make sure that I had received my face shield (and knew how to care for it--added bonus!), and that the seat bag had been ordered for the same price that I had purchased the original, a $1 difference but it's the thought for sure that counts. It seems like things will go more smoothly from here on out!! Shout out to Steve, who was prompt in returning my calls, and Carl(?) who helped me check out.
(Original)
Ordered parts here, said they'd arrive within 5 days. I called 9 days later, the guy didn't know where they were, and promised to call me back. Never called. 2 weeks later I called again and they inform me that the piece of luggage was not made anymore, and the face shield was on back order. 'The face shield should be in in a few days at most." 3 weeks after THAT call, they FINALLY call me and say the shield is in. I will NEVER visit this place again, EVER.
Harley Elling
My sales guy Jeff was great! Really easy to work with from start to finish.
Grant Raykowski
We recently purchased a Polaris Ranger 570. We had a wonderful buying experience with Jon Osowski. He took the time to understand our needs and find the perfect vehicle. Upon delivery he made sure we knew how to operate and maintain the Ranger. We cant say enough about our buying experience with Jon. Thank You!
Eric Hollen
I have bought 3 sleds from here, well... 4 now, and their service to the customer is unmatched. No salesmen flocking around you, but very calm, and ready to help. I recently purchased a 2011 Polaris from them (Low miles, 800 rush, great price). After the first snow, I drove it around my house to my front yard, and it stopped running. Apparently the piston rod broke and busted through the case. this would be covered under warranty, but the sled was a year passed that. Thank god we bought it here, because they credited our whole purchase towards a brand new sled, plus gave us $3,000 off. I will continue to shop here exclusively, though the service department could use a good tune up themselves.
Julie Andrich
I had a difficult situation today with my truck hitch when I picked up my SeaDoo. Matt, the Service Manager, went completely out of his way to help me. My equipment was not his problem, but the way he treated me with patience, and also how quickly he creatively solved the issue will make me a customer for life. THANK YOU MATT!!
lars swanson
John was super helpful with my experience!! I bought a new can am x3 and he knew everything about it and then some! Answered every questioned I had and ran me threw everything! Very awesome employee!! Highly recommend going to john for anything at tousley motor sports!
Chad Hayden
My wife and I had a GREAT experience!!!! We worked with Mo in sales, Zach and Mike in finance, Avery in accessories, and Danny helped us review the machine!! Tousley Motorsports is a well oiled machine! KEEP UP THE GOOD WORK!!
Kelly Murray
“All around amazing service from all staff we came in contact with during our recent purchase experience. Special kudos to Kelley in the finance department, thank you for having everything ready to go, and getting us processed so quickly. It was worth my 400 mile drive to do business with Tousley Motorsports!”
John Hughes
Worked with Tracy Smith to purchase a Polaris Ranger, really appreciated that he let me take my time with the decision. I was also pleasantly surprised when he joined the delivery team to make sure everything went fine, as we were under a time crunch that day.Tracy also delivered and help install two plug caps that your mechanics found missing in a quality check ,2 weeks after the sale.Very happy with all aspects of our transaction so far , hope it continues in the future. Thanks
Paul Sperry
Stopped in to have a look around ended up BSing with a sales agent for 35 Min.
Very friendly staff and a very nice selections of equipment to browse aswell as apparel, riding gear etc.
Also if ya stop bye. Take a peak at the the cool, awesome vintage stuff strewn about.
Zak Moss
The people here are really nice and for the most part know what there talking about but I had to wait around a while to make my purchase and I felt like I was wondering around aimlessly waiting to go
Lori Sugimura
We had a great experience working with Tousley. Nick in Sales was excellent in helping us find the right machine. Working with zack in finance was seamless and Caleb was so helpful with teaching us about the machine before we left the store! Great job!
Eric Hynnek
Tousley's service department is top shelf! Although they are busy with many customers, I am happy to say I was not just a number on an invoice. I had work done on two Sea-doos. Luke was great at diagnosing what the problem was and getting it fixed right and quickly. When I went to pick up the boats there was an issue I was less than pleased about however, Luke and Service Manager Mike Grijalva made it clear they wanted me to be completely satisfied. They both listened to my concern and promised to make everything right. I am very happy to say that is exactly what they did. Thanks to Luke and Mike my boats are in top form and I am a very satisfied customer who plans to return to Tousley. Great work! Great experience! Thank you!
Troy Schally
I recently bought a used PWC from Tousley and the whole process went great. They let me check out some of the used PWC's they just brought in before they cleaned them up or inspected them. Tracy in Sales made sure everything was completed that we discussed on the one I purchased when I picked it up, and answered all my questions. No pressure or weird sales vibe from anyone along the way. Finance dept was friendly and fast.
POMPC Luv critters
I purchased my bike in 2011 from Tousley MS when Chuck was still with us, (What an amazing guy he is really missed) He hand picked my 2008 1100 V-Star for me...
(now keep in mind I had been searching for the perfect bike at several shops and did not get the service I did at Tousley)
I fell in love with the Bike although I had some challenges getting the bike to run right, the Service staff at Tousley stuck with it till my Bike ran perfect I had the opportunity to speak with the owner on a few occasions and shared my experiance with him he was very receptive to my input.
The entire staff at Tousley are extremely helpful Especially the Service department!!
Mike the service manager has got to be one of the best communicators I have ever worked with!
Mike takes great pride in making sure you are completely satisfied with the work that's been done... Mike and his team such as Jeremy & Tylor go out their way to assist.
They are truly the heart and soul of Tousley MS
I say this because my Bike is my everything (as most riders would attest too) so having it run at top performance is a HUGE MUST for Me! I've given them 5 stars because they deserve it🌟🌟🌟🌟🌟
Thanks Guys
Jules
luis correa
Jon was amazing and great help. He helped me decide what would be a good fit for a new rider and was patient with me not making up my mind until my third visit. Would definitely recommend friends to go to him directly.
Shawn Hilstrom
Great experience Johnny was my sales guy very knowable and super helpful with all the questions I had.
Va Ki Zhing
Wonderful staffs. Great appearance. Always buy my oil from you guys. The only problem was the experience. Had my motorcycle do an oil plug rethread around the 11th, they said it would be done by the end of next week. That was okay. Then they called back and told me they had to do an oil pan replacement on the 17th and that it would be done around 5 days. I was okay with that. I went into the shop on the 24th to check how my bike was doing, they told me they would have it done on Wednesday. I was okay with that also. I called to check on my bike on the next Wednesday, the 30th, to check on my bike. The guy who answered my question told me that it would be done on friday. Im pretty reasonable so I was okay with that. What i was not okay was how the employee who answered my call was trying to lie to me about how my bike only got the okay for the oil pan change the week before. He tried to use his notes to justify his claims but even on the note, it said that the okay for the oil pan replacement was on the 17th. He also tried to make me sound stupid by saying that he already told me that it'll be done the week after. Its been 2 and a half week since he said that. Not sure if there was an attitude or not because the conversation was via telephone, but I hope it was just a one time thing. Other than that, keep up the good work.
Tim Keenan
I don't have this machine that I'm sitting on I have a Can-Am 650 fabulous machine, Chris and Joe in the service department are very knowledgeable. As for the salesman most of them are rude and make you feel like you don't know what you're talkin about if you're not a return customer or spent haven't spent $50,000 there, forget it.
Garret Gumtow
The customer is #1 always. Do you remember when places of business used to operate on that philosophy? Well, at Tousley Motorsports, THEY STILL DO!
I purchased a new motorcycle almost 2 months ago, unfortunately there were some issues with the machine that were not able to be resolved. NOT due to lack of trying though. The service department was an enormous help and did absolutely everything in their power to figure out the problem. As frustrating as the situation was, due to the entire staff at Tousley, I was able to maintain a cool head and continue to be patient. I am horrible with names, but, I definitely would like to recognize the fact that EVERYONE went above and beyond to resolve the issue and set things correct with the purchase.
In the end, it was determined that getting in to another bike would be the best option. And let me tell you, Jason the owner, was the most stand up guy I have ever had to deal with in any situation. He layed out in detail several different options, and the way in which we would handle each different option . He also reviewed every single option with Johnny O on the sales floor so that there was no questions as far as resolving this ordeal. Johnny O also went far above and beyond by helping hands on to try to fix the issue on my original purchase, and by making the new deal as seamless as possible!
Words can not explain how easy Tousley Motorsports made it to handle this and make it right with the customer! From having several different options, to watching my 3 year old son as I shopped and tested all of my options! I would like to specifically thank several people, and apologize if I forget anyone!
A huge thank you to:
Jason - Owner
Derek W - Internet sales
Jeremy - Service writer
Mike - Service Manager
Johnny O - Sales Floor
Tim - Accessories
Brittany - Accessories / Great with kids!
I know there are people I am forgetting, but want to make sure that everyone knows, YOU ALL went above and beyond to make this frustrating situation bearable, and in the end, you created a COMPLETELY SATISFIED CUSTOMER! I left the door today 100% satisfied and confident in the deal we reached! I can't wait to get out on my new 2014 VICTORY CROSS COUNTRY 8 BALL!
Thanks again TOUSLEY MOTORSPORTS!
You are THE BEST OF THE BEST!
Dylan Houle
was in the market for a new sled and tousley shocked me with their amazing service. Nick and Zach both helped me pick one out and took one home the same day! Tousley made it happen! Very happy with there service. Will be going here again!
Jacob Freitag
My dad bought a honda foreman from them 3 days ago. Best sales guy his name Jake Shepard he stayed cool when my dad was a straight to the point jerk. Jake did some much running around for us. My dad paid out in cash and made sure it was his sale. So if he can make a deal with my dad he is good people. Made it to my dads standards.
Thanks jake
Ryan Brown
Awesome staff! Was recommended to Jon Osowski, "Johnny O", best experience ever! This was our first purchase of a Jetski and definitely won't be the last from here. From the start Jon showed us all the different models and what each one was designed for. Never once pressured us in a certain direction. Explained in depth on each model. Easy going and very respectful. Attention to detail in every aspect of the purchase. When we came in to pick up our new Spark Trixx, it was ready to go and shined up. Added a couple accessories that we didn't think about with our first initial visit. Zack Dolan in the Business office had all paperwork ready and had us in and out in a timely manner. Jon took the time to explain all the features to my wife and I. Had us go through the features and try them out. Highly recommend Tousley Motorsports! Specifically Jon Osowski! You won't regret it! Thanks again!
William Boekholder
Blew out a tire about 45 miles south on the Great River Road during the Flood Run. While I was busy with lining up a tow, our new friends were busy finding us a place to get a tire. We ended up at Tousleys who set a tire to the side for us. We got there at 430, they closed at 5. Joe was able to have one of his techs stay over to get us back on the road. The service dept went above and beyond. When the rest of the staff heard of our plight (350 miles from home, 30 miles from hotel, bike only mode of transportation) they treated us like royalty. Really hard to find service like what they extended to us. We can't say thank you enough to this fine crew. Thank you very very much.
William "Bookie" & Kate Boekholder
Jacob Schultz
Hands down the best place in Minnesota to get your hands on anything powersports related. I have purchased 3 machines from them in the last 4 years. Every interaction has been nothing short of top notch. Special shout out to Nick, Mo and Danny for the great service! I look forward to doing more business with you in the future.
jarrod hill
I went in pretty much knowing what I was buying. However, Lee and Rob made it go quick and smooth. They have my business from now on. 👍 …
Ken Deminsky
Had to bring our ATV in to get an inspection so the AfterCare warranty could be transferred to us. Worked with Jordan in service who did an outstanding job that the inspection was done the way Aftercare requested and made sure that everyone received the necessary paperwork for their records. The used ATV was still new that we purchased and the inspection was more procedural thing for Aftercare and more of a hassle for us. Jordan cared and made sure it was an easy thing to get done. If you are looking for a service shop that cares and is very personable - check these guys out! Thanks for the help Jordan!
Ken
darrin lumby
Bought a new MXZ blizzard last November, along with a second used sled, and a brand new Triten enclosed trailer. Great great great service and a extremely fun atmosphere.
Well the snow melted and I got sad, so back Tousley I went. This time, a 08 Kawasaki Concourse was in store. Again, WIN!!
Honestly, I can't think of a better toy store than Tousley sports, and I'll be going back!
Guaranteed!
Well, it’s now April of 2019, and another snowmobiling season has ended, and the new Blizzard was awesome as usual. So, I’ve decided to buy a new toy, and it’s the 2019 Can Am Outlander XT Max, and Tousley has made this decision so easy, and more importantly, A BLAST! My sales rep Danny was nothing short of the meaning of professionalism, efficiency, and proactive, making my new purchase fun, and FAST! He somehow crammed 2 weeks worth of ordering, accessories, and installation into 4 short days, which is a god sent when waiting to pick up a new toy!
Once again, the boys and girls there at Tousley nailed it out of the park, and ya, I’m already planning my next toy purchase at Tousley.
Mike Newcome
Another successful purchase from Tousley motorsports. The sales team worked together to make this a smooth experience.
Vanessa McCahon
We went to Tousled today and bought a roof and a soundbar for our UTV. The sales people were great, pointing out pros and cons for our purchase today and future purchases. They were very knowledgeable. We had a lot of questions and they answered every one.
William Volk
Very informative and helpful!
Jeff Lustig
We had a great experience with Tousley Motorsports, Johnny O was the best! We were treated great!
Innovative Tools
Ashley made ordering accessories for our Polaris RZR 1000 easy and convenient. They made sure that all of the accessories I wanted would fit prior to ordering. It was much easier ordering through Tousley than ordering from some accessories website where you do not get the personal customer service. Plus, all of the accessory ordering was done via email making it even more convenient that having to stop in and order. We will be back to Tousley for our next toy purchase.
Roman Gorz
I can not believe the amount of service and how hard these folks worked to help me get my bike! These people are absolutely amazing! I would absolutely recommend working with these people! they will do whatever they can to help you get onto your bike! make sure to at least talk to them and see if they can help you.
jon jones
Tracy @ Tousley was great! We had to search for the right bike and his communication was awesome. He took the time to make sure I was in the loop at every step. On delivery day his willingness to make sure all of the details even the minor ones we addressed.
Thanks TMS and Tracy!
Kathy Moore
Great sales staff! Johnny O was super informative as we were looking for my son's first motorcycle. Bought it last night! Easy financing process & very happy! Thank you!
Alyssa L
Tom and I just purchases a brand new Polaris northstar crew side by side. Jon and Zach were so great to work with. Answered all our questions and made us feel confident in our purchase. We will definitely going back for future purchases.
Dennis McBain
Friendly, knowledgeable, took lots of time with me, answered my questions. Great experience...shout out to Christian!!!!!!
Becky Ann Austin
Dustin was awesome. He walked us through the whole process and never pushed us. He is extremely knowledgeable and a really great guy. Ask for him and your buying process will be smooth!
Cindy Robinson
John is awesome as is Dustin and everyone else!
Captain Bob Hartzell
Great selection of toys for summer or winter. I have my issues with BRP but Tousley is great! I love my sparks but I think the gti with the plastic hull broke just on waves... and those plastic hulls arent cheap to replace... you probly should just get the 300 anyways... I also am proud to say I put 1420 miles on my Honda Ruckus in just 1 summer!
James Raschke
A good variety of new and used bikes, ATVs and snowmobiles. I've always had good service and sales support there. Me and my family have been doing business with them since they opened, and continue to go back.
I Love KitKat
I've been looking for a good used liter bike for over a year now and finally me found one at Tousley. Tracy Smith there was very helpful and showed me the bike and told me everything I needed to know about it and answered every question I had, which were about a thousand ones. Haha
Will definately be coming back here!!
Andrew Larson
Bought a new RZR from Tousley, when I got it home I noticed 2 of my roll bar bolts were only half threaded in. If you buy from here make sure you look it over good.
Carlotte Mitchell
Matt, Durby the Service department manager was very understandable, very kind, Was a great listener did not let me leave with out trying to solve the situation the best way he could that made me smile every Time, hes a very hard working person and cares about his customers, What I love the most about him he gives everything and everyone 100%!!!! And for that I will always be a customer at Tousley MotorSports🥰
Alexis Bandy
We initially had an issue and miscommunication with one of the service employees, but the service manager (Matt d) reached out to us to make the situation we had right. He went above and beyond to make sure the bike got back into the shop and taken care of in an extremely timely manner. He also apologized for the inconvenience. We will definitely be repeat customers.
dean jantz
I have used Tousley for years the staff although understaffed are always helpful, courteous, and efficient with my time and theirs. If there is a issue with parts backordering they always contact me when the parts arrive.
Thanks, Dean Jantz
Teresa A
“I made 2 appointments for service last week to winterize 2 2013 Sea Doo PWCs and also have warranty work done on my 2013 Can Am Spyder ST. Both services went great! I was allowed to schedule and wait for each service to be completed so that I did not have to make 2 extra trips as I live over an hour away. Thanks for being service minded for the customer. It's appreciated!!”
eli moehring
Excellent customer service. Had a slight hiccup with the pricing but in the end I still went home with the wheeler I wanted.
Carlie Hell
We had a couple issues with Tousleys right when we purchased our first 4 wheeler but, the president of Tousleys contacted my husband and I and they have said that they would reimburse us the cost of the mistake that happened. We agreed with them. We are still waiting to receive the money but they have corrected what our problems were without any disagreement and we couldn't be happier with them making things right.
Dennis Paulson
Met with Tracy and he was very helpful and he worked very hard to make our purchase fun and relaxing. Everything went the way it should, we were impressed. Thanks to Bill and Mo also.
Paul Vijums
Took about 3 weeks to fix. Price quoted was $400 higher. Communication on status was non existent. I had to call weekly.
Andrew Piotrowski
Cool stuff! I want an ATV! My family picked up scooters with fat tires for use on our cabin property to go back and fourth between cabins. Informative, no pressure sales.
Bradley Gossell
Very helpful and full of toys for all.
Gail Hill
Bought a 2015 Can Am Outlander from Jon. Thank you for everything our experience was wonderful. We first started looking a year ago, he remembered us when we came back in. I would highly recommend Jon and the Tousley staff to anyone wanting to buy from knowledgable and fun staff!!
Jason Wakem
My experience with parts and service has been excellent. I called today and talked with Matt in the service department and he was very knowledgeable and really helpful. I would refer Tousley to friends and family anytime.
Joseph McMahon
Great people from walk in to sale and delivery go here
Ryan S
Joe, aka "Mr. Nice Guy" as his nametag says, was our salesman on the 2015 Seadoo GTS. He is extremely knowledgeable, not pushy, and so friendly. He used to be a marine mechanic so he was able to answer every single detail we asked about, no matter how technical. When I buy the next one, I won't work with anyone but him.
Chris Olstead
Bought a Polaris Sportsman last weekend and worked with Tyler and AVERY. They were both very friendly and helpful. Would highly recommend buying from Tousley Motorsports.
Tri Hawk
Parts department is always helpful but prices and inventory are rough
Tad Swanson
The group at Tousley really know their stuff and are great to work with! I recently purchase my second toy thru them and could not be happier with their knowledge and customer service!
Matt Holden
Took far longer to process closing paperwork than expected. Sales and service made sure we left the lot understanding what we purchased and how to use it.
Anthony Slagle
Just bought my 2nd sportsman from Nick leko today and Everything went great! I will always go through tousley Motorsports. He took me through all the options and narrowed it down to the wheeler that best suited my needs. I recommend working with Nick!
Kevin Kramer
Great experience buying our Hammerhead from Lee at Tousley. The price was right, and assembly was done with high quality and on-time.
Michael Hoyne
Great experience purchasing a new ATV
Jackson Smith
I bought a rzr 1000xp from here working with nick in sales made it a breeze and Zach in finance! They worked hard to get me the best deal and answered every question I had! Definitely will be going back!
Dan Dawson
Great customer service but I knocked a star off for the $350 dealer markups they have on cheaper bikes.
E. Buzz Wysocki
I don't loave going to Tousley, I enjoy it. The guys behind the parts counter are great. They offer information that will make my experience working on my Outlander educational.
Thomas Taylor
Ok I'm rewriting this to give some credit where it is due. Shad at tousley is a service guy and after blowing my entire rear end out on a two year old can am Outlander he really went to a great deal of trouble to make sure that my warranty covered everything and that I was kept in the loop during the whole process. Again I cant say thanks enough. It took forever and was a total hassle but you stuck with it thanks again SHAD your a rock star.
Sam
My work ATV was broke down, stopped in at Tousley Motor Sports and they had the parts in stocks to get me back to work. 👍👍 …
Douglas Johnson
I've been looking for a atv for a few months and I walked into tousley and there was one I really liked and wanted extras put on the wheeler had it all done within a few hours, the sales guy was Justin I think but no pressure selling it to me I would recommend this place to anyone thanks again tousley Motorsports.
Maureen Acosta
We appreciate the great service we receive at Tousely Ford and its service center. We have had our Focus for almost four years.. Tousely has helped us keep the car in great shape! The staff is always helpful and we appreciate their help! Maureen Acosta
Greg Anderson
I had purchased a new skidoo snowmobile and had a great experience from the beginning - initial phone call to discuss the quote to driving away with my new sled. Will consider them for all future purchases!
Craig Hooker
Jeff is a great salesman did everything he could to put me on a new atv. And I got it. Great staff every where.
Rich Beard
I had a goodexperience during my bike purchase. I picked up a 2016 Victory Cross Country and couldn't be happier. Friendly staff, great salesman!
Don Jewell
Service dept. had everything I needed and the help was great. It's nice to not have to mail order the parts I need, just stop by, pick them up, and we are back in the water and/or dirt same day. Thanks for all your help, and great experience.
Kurt Millermon
Definitely all business. Didn't offer anything like refreshments. Don't accept my check so I have to make two trips.
Nicole Thompson
Working with Nick Leko was an absolute breeze.I could think of a better person to help me with my new purchase. I would recommend Tousley to family and friends.
JUAN SALVADOR CANALES
wonderful service. My seller, Tracy Smith was very professional and could answered all my questions and cleared all my concerns. I am sure, that I could find the best motorcycle for me.
Susan Rivera
Friendly knowledgeable staff. Not pushy but there to answer any questions. Stock turns over fairly quickly so put money down if you find something you want. Also have accessories, parts and service.
Randy Nelson
Great place to shop. I went in knowing what I wanted and Jon took care of me with no BS.
Greg Arko
Karen, Mike and Service dept were a pleasure to work. Made us feel comfortable throughout the sales process of our 2019 Ski-Doo Renegade 850 etec.
Ken Coenen
In the market for a Sea-Doo PWC, met the Tousley guys at the boat show and found what I thought was the right Sea-Doo....Well after a month of thinking about the one I picked out I changed my mind and upgraded to the Wake Pro 230...it had me covered with all the extras. Tousley made it easy to change things. Had a little mixup with the numbers when it came time to square things away. They were quick to fix the mistake and made the paperwork quick and painless. I would recommend Tousley! Next on my list is a Polaris Razor.
Joe Hoffman
Amazing service. Even with everything going, short staffed, parts being unavailable, huge demand for their services they are still able to get the job done. Special kudos to Joe in service. That guy is a rockstar.
Michael N Franssen
Great Atmosphere, had to ask for someone to work with and they answered some questions and disappeared? Pricing - Like an Auto Dealer - Very High & 20% off for EOY Pricing... Help me here.
Anthony Newman
Just want to say thank you! Great Customer service my salesman Derek was great, and Mo the financing guy was great to work with! Thanks again ill be back!!!
Scott Latessa
Was happy with the work done, but was disappointed with how long it took to finish
Nick Kincheloe
Sales guys super awesome they pushed a bike out and started it up just so I could hear how the pipes sound very cool above and beyond also a great selection of apparel here and plenty on the showroom floor to see
Kelby Roy
So smooth I felt like I was stealing my wheeler…. If you are going to buy a something, buy it from them!!
Tim Perrault
John was great to work with and all the staff were very friendly and knowledgeable!! Very happy with our purchase! Thanks Tousley!
Steven Exum
Sales staff and finance staff is friendly and goes out of there way to help the customers. Great experience will shop them again
Jeff Dexter
A side from Yamaha sending the wrong part service was great!!!!! I will be back in the future thanks.
Tom Kolinski
The staff was very helpful with my recent purchase of a cfmoto cforce 600
Kelly Sherwin
Worked with salesman Nick Leko. Entire transaction went very smooth. Honest communication, very knowledgeable and a pleasure to do business with. Would recommend to others.
Smiggothy
Bought my 2017 FZ-10 here, quick and easy to get in and out, service does an amazing job even when they are busy and parts is always able to help me find what I need!
Lance Zimba
Great purchase experience! From sales, to parts, to financing. Courteous and professional. Brian Linger was a wonderful salesman.
David Rakowczyk
Thank you for great service
lisa laplaca
Just bought a Polaris side by side trail boss. Very happy with the machine, Jeffrey Stanley was or salesman and was very helpful!
DUSTIN THOMPSON
Great experience by every staff member I made contact with at Tousley especially Mo and Clayton for getting things together for me so quickly! If in the market for powersports equipment this place is it! Thanks Tousely!
Jason Berg
Nick Leko in sales and Zac in finance are great!!!! Hands down the best experience I have had. I would highly recommend these two to anyone.
Matthew Brekke
Very friendly and prompt service.
Mark Kemmerer
Took my 06 Apex gt in for trade on new ski-doo, was offered $300.00 more than an 01 600 xcsp on the showroom floor after I was offered 5 over the phone. I could eat off mine, was told it was the wrong time of year, DUH!!! Won't be going back anytime soon!!!!!!!!!!!
Curtis Bjerke
Large selection of machines. Staff very helpful and proactive in ensuring if anything is wrong with a machine to not hesitate. Some places just want the sale and push you out the door.
Conrad “Bigred245” B
Customer service is awesome. Very friendly staff and HUGE selection of beautiful machines.
Would recommend to anyone for a great experience.
Dr. Raye Taylor
Nice place, worked with my problem, but had to wait a bit to be acknowledged (attendant in back helping someone else on phone). Pricey to be expected for name brand, large selection, parts guy a lot of help
barb zawadski
Great Sales Staff, parts and Service! Spent all the time with us so we could enjoy our new toy!
Jordan Mccarty
i just purchased a new Polaris snowmobile from here and was shown amazing service and help through the process. I will be doing lots of my shopping here! - Jordan McCarty
Daniel Bultman
I was treated extraordinary by Mike Rush ! He went above and beyond expectations. Jeremy in service treats me awesome ! Thanks guys ! Dont know what scooter boy's problem was.
Max
Great service! Went to get a new rear tire for my CBR600RR and wanted to give a special thanks to Adam for helping me out!
Bruce Ring
I've bought two used Harley Davidsons from Mike Bauer and got great deals on both of them . And I will probably buy another eventually.
Michael Wadino
I had great customer when purchasing my new Ski-doo and the service department goes above and beyond at all times to make sure my experience is the best. Thanks!!
Richard 1978
I came in looking for a sled and was shown a few and decided on a 2020 ski-doo renegade 900 turbo the staff and service was steller, A big thank you to Lee and Jt.
Rick Cross
You won't be disappointed with the folks working here. Very friendly and helpful.
Slim Camaro70
Thanks Dylan for the great service helping me purchase my new Polaris Sportsman 450 ATV !! Very knowledgeable and service friendly!
Mike Nead
Fantastic sales staff and amazing showroom. Would go back to this location and recommend to anyone in the market for a snowmobile, wave runner, Sling Shot or bike.
Taylor Meskimen
Not to pushy sales men someone was there right away but left me alone when they could tell I needed to think the mechanics and are very nice there seem to know what they are doing will be back
Keith Milham
Really cool people treat you like family. Really cool stuff. Check it out.
Jason Madison
Shad and the team at Tousley have been fantastic to work with. My son and I are getting into ATVing and they are my go to shop.
Dan Troupe
They found some vintage parts for me. Way older than there computer went back to.
Sean Mallette
Very knowledgeable! Great show room. Good ladies and gents to work with.
Gary Lakie
What a great time and experience working with the people here at Tousley Motor Sports. Professional staff from sales to parts, with complete out the door service..
matt Kropuenske
This is an awesome store for the fan of ATVs, side by sides, Can-Ams, snowmobiles and everything else. Very fun to walk around and see all the excellent vehicles.
John Wilson
This is the 3rd atv/utv that I have purchased thru salesman Jon. He's the best in the business. Very honest and sincere.
Flloyd “Yard-Ape” Bronstein
Helpful staff. Most accommodating when I asked a few questions. A++++
Ryan Berwald
Great job on getting me into my side by side